Cross Functional Communication Jobs in Hyderabad
368 Jobs Found
Solution Consultant - Sap Eam
Innovapptive
Position: Solution Consultant SAP EAM Location: Hyderabad, Telangana, India Employment Type: Full-Time, Salaried Compensation: Base Salary + Bonus + Benefits About Innovapptive: Innovapptive is transforming the industrial workforce by connecting front-line workers, back-office teams, and assets through the only patented, Code-Free connected worker platform for SAP and IBM Maximo. Our platform digitizes manual, paper-based processes in maintenance, operations, and supply chain with highly configurable mobile apps, giving real-time visibility and actionable insights to back-office teams. Trusted by global leaders like Newmont Mining, Shell, UNICEF, and Reckitt Benckiser, we save companies millions by improving asset uptime, productivity, safety, and workforce efficiency. Backed by Tiger Global Management and recently funded by Vista Equity Partners, Innovapptive is rapidly growing and committed to empowering 350 million industrial front-line workers worldwide. Role Overview: The Solution Consultant will engage directly with plant maintenance leaders to consult on value improvement, maturity assessments, process enhancements, and mobility best practices. You will lead solution design workshops, drive adoption of Innovapptive s cloud-based SaaS connected worker solutions, and support customers in achieving key operational KPIs such as: Efficient plant maintenance execution Timely maintenance work completion Compliance with regulatory and industry standards Key Responsibilities: Collaborate with customers and internal teams to gather and prioritize requirements, translating them into actionable product features. Lead solution design workshops and create value models demonstrating cost savings and operational improvements. Document test scenarios and maintain traceability matrices aligned with business requirements. Promote rapid, agile solution iterations ensuring quality, efficiency, and speed to value. Ensure delivery timelines and quality standards are met, driving ROI and user adoption post-implementation. Partner with product management to influence roadmap and feature prioritization. Analyze user personas to tailor solutions that alleviate core pain points of maintenance professionals. Develop training materials and documentation to empower end-users. Collaborate across engineering, design, marketing, and sales teams to ensure aligned product development. Embrace a startup mindset adaptable, resilient, and entrepreneurial. Qualifications & Experience: Bachelor s degree in Computer Science, IT, or related field. 5+ years as a solution engineer or functional expert in Smart Manufacturing / Connected Plant applications. 3+ years domain experience in Maintenance and Operations. Strong expertise in Plant Maintenance processes: Work Order Planning & Scheduling, Notifications, Execution, Functional Locations, Inspections, and Permits. Experience with full cycle project implementations is preferred. Excellent analytical, problem-solving, organizational, and communication skills. Self-motivated, able to work independently and within teams. Leadership experience and project coordination skills are a plus. Certifications like CCBA or CBAP are desirable. What We Offer: Collaborative, innovative, and entrepreneurial work environment Opportunities to work with global brands on impactful projects Competitive salary and benefits including medical insurance for family Paid maternity and paternity leave Generous vacation and paid time off Bi-annual performance reviews and transparent feedback culture Extensive learning and development resources Active interest groups and clubs (Book Reading, Toastmasters, Sports, Music) Innovapptive is an equal opportunity employer committed to diversity and inclusion. Qualified applicants will receive consideration without regard to protected characteristics under applicable law. Qualification : Bachelors degree in Computer Science, IT, or related field.
Presales Engineer
Kanerika Software
Job Title: Presales Engineer Location: Hyderabad, India About the Role As a Presales Engineer at Kanerika, you will play a pivotal role in crafting compelling solutions that resonate with clients and drive business success. You'll collaborate closely with sales, delivery, and solutioning teams to respond to client opportunities with precision, agility, and strategic insight. Key Responsibilities Customer Engagement & Soft Skills Communicate effectively with stakeholders at all levels, including C-level executives. Build strong, trust-based relationships to facilitate smooth project execution. Ask insightful questions to uncover hidden client needs and context. Leverage collaboration tools such as MS Teams, OneDrive, calendars, and proposal templates efficiently. Deliver compelling presentations tailored to the audience, emphasizing value and fit. Support negotiation efforts related to resources, estimates, and timelines. Agility & Responsiveness Lead bid kickoffs with speed and precision, aligning the right internal teams. Maintain strict adherence to bid timelines and planning processes. Ensure timely follow-ups and reminders throughout the bid lifecycle. Demonstrate proactive risk identification and early deliverable planning, such as mock-ups and early win themes. Delivery Quality & Process Compliance Ensure consistently high-quality, well-articulated language across proposals. Customize document structures based on standard templates or RFP-specific requirements. Guarantee completeness and accuracy of functional, technical, and creative proposal content. Comply with internal processes and maintain a knowledge repository. Produce visually polished documents with consistent formatting and adherence to brand or client standards. Strategic Intelligence & Value Addition Provide the bid team with valuable insights on client industries, competition, and potential budgets. Identify and empathize with underlying customer challenges. Weave win themes throughout proposals and craft compelling executive summaries. Validate proposed solutions and estimates critically and constructively. Ensure the executive summary is factually accurate and strategically impactful from the outset. Leveraging Organizational Expertise Curate and include relevant case studies aligned with the client s context. Engage the best internal experts based on opportunity specifics. Apply learnings from previous presales efforts to enhance new deliverables. Collaborate with support functions such as Legal, HR, and Information Security when needed. Qualifications & Requirements Must-Have MBA from a reputed institute. Minimum 3 years of experience in IT Presales. Soft Skills Excellent written and verbal communication. Strong presentation and interpersonal skills. Adaptable, diligent, and collaborative work ethic. Technical Skills Solid understanding of presales methodologies and lifecycle. Foundational knowledge of business analytics and AI concepts. High levels of emotional and intellectual intelligence (EQ & IQ). Culture & Perks Open Door Policy: Transparent communication across all levels. Open Office Environment: Encourages collaboration and innovation. Flexible Working Hours: Empowering work-life balance. Employee Referral Program: Incentives for bringing in top talent.
Senior Customer Service Representative
Dupont
Job Title: Senior Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we are driven by our purpose: to empower the world with essential innovations that help people and the planet thrive. Whether it's delivering clean water to over a billion people, enabling sustainable transportation through cutting-edge materials, or protecting workers across the globe, we work on the things that truly matter. Join us and be part of something bigger. Role Overview: As a Senior Customer Service Representative, you will manage the end-to-end Order-to-Cash (OTC) process for a specific line of business. Acting as the primary point of contact for customer interactions, your role is critical to ensuring service excellence, order fulfillment, and stakeholder collaboration. Key Responsibilities: Order Management & Fulfillment Handle diverse order types: stock, resale, indent sales, BOND sales, and high sea sales. Ensure timely and accurate processing in SAP, from order entry to invoice generation. Performance & Process Excellence Analyze service standards to meet evolving customer requirements and improve functional KPIs. Lead and drive continuous improvement initiatives across the OTC process. Supply Chain Coordination Monitor and track open/pending orders. Engage with supply chain teams to ensure on-time delivery and proactive order updates. Sales Alignment & Forecasting Compare actual vs. forecasted sales and coordinate with sales teams to address gaps. Support demand planning by providing order visibility and customer insights. Stakeholder Engagement Collaborate with internal teams: Sales, Supply Chain, Finance, Credit, Logistics, and Tax. Act as an escalation point for complex issues from CSRs, customers, or business units. Customer-Centric Activities Manage customer complaints, returns, and issue resolution in line with company policies. Lead customer onboarding and manage timely updates to customer master data. Digital & Compliance Leadership Drive the e-commerce enablement journey, achieving functional adoption and KPIs. Ensure all customer-facing operations comply with SOX, tax, and accounting standards. Qualifications & Experience: Education PGDM / MBA in Operations or Supply Chain Management Experience Minimum 7+ years in Order Fulfillment, Customer Service, or International Supply Chain. Solid understanding of commercial processes and GST. Hands-on experience with SAP (Order Processing Module). Exposure to Salesforce or Service Cloud platforms (preferred). Strong skills in MS Office, especially Excel. Core Competencies Excellent interpersonal and stakeholder communication skills. Analytical mindset with strong problem-solving and escalation management abilities. Customer-focused with a commitment to continuous service improvement. Work at a purpose-led, innovation-driven company with global impact. Collaborate with world-class professionals and industry leaders. Build a meaningful career in an inclusive, dynamic, and supportive work environment. Qualification : PGDM / MBA in Operations or Supply Chain Management
Associate Customer Service Representative
Dupont
Job Title: Associate Customer Service Representative Location: Hyderabad Function: Customer Service Reporting To: Customer Service Leader Company: DuPont About DuPont: At DuPont, we empower the world through essential innovations. Whether it's delivering clean water to over a billion people, enabling sustainable tech for smart devices and electric vehicles, or ensuring the safety of workers globally we work on things that truly matter. Join us to make a real impact. Position Overview: As an Associate Customer Service Representative, you will manage the end-to-end (E2E) Order-to-Cash (OTC) process for your assigned business line. You ll act as the key liaison between customers, internal stakeholders, and external partners, ensuring smooth and timely order execution while upholding service excellence. Key Responsibilities: Order & Process Management Handle diverse order types: stock & resale, BOND sales, and high sea sales, adhering to standardized customer service processes. Execute all order lifecycle stages in SAP, from order entry through invoice generation. Cross-Functional Collaboration Work closely with teams across Supply Chain, Finance, Credit, Logistics, Tax, and 3PL providers. Support sales teams by reconciling forecasts vs. actual sales and ensuring order fulfillment is aligned with sales targets. Delivery & Issue Management Monitor open orders and coordinate with Supply Chain to ensure timely deliveries. Address customer complaints and return requests, ensuring compliance with complaint management policies and delivering quick resolution. Customer Engagement Serve as the primary point of contact for B2B customers, OEMs, and channel partners. Manage customer onboarding and maintain master data, ensuring timely updates based on requests. Operational & Compliance Oversight Drive effective execution of rebate, discount, and credit note programs. Ensure all commercial activities align with SOX compliance, accounting, and GST/tax guidelines. File and manage documentation in line with internal control and audit protocols (SOX/CRIM). Digital Enablement Support the organization s E-commerce transformation journey, ensuring functional KPIs are met. Qualifications & Experience: Education Graduate in any discipline (required) PG Diploma / MBA in Operations or Supply Chain Management (preferred) Experience 5+ years of experience in Order Fulfillment or Supply Chain. Proficient in SAP (Order Management module). Working knowledge of GST, commercial practices, and basic accounting. Familiarity with Service Cloud/Salesforce (preferred). Core Competencies Strong communication and interpersonal skills. Effective problem-solving and complaint handling capabilities. Proficiency in MS Office (Excel, Outlook, PowerPoint). Strong attention to detail and documentation accuracy. Team player with ability to collaborate across global functions. Be part of a purpose-driven, global organization making a real-world impact. Collaborate with world-class professionals in a diverse and inclusive environment. Drive innovation and operational excellence through meaningful work. Qualification : PG Diploma / MBA in Operations or Supply Chain Management
Software Engineering Pmts (sdet)
Salesforce
Software Engineering PMTS (SDET) Software Engineering | Hyderabad, India | Full-Time About the Role Join Salesforce s Service Cloud team as a PMTS Q3 Engineer (Software Development Engineer in Test) focused on quality, automation, and engineering efficiency. You will work on cutting-edge customer service platforms that leverage AI-powered chatbots, unified communications, and real-time CRM integrations. The Q3 Engineering team is a highly accomplished group passionate about quality, tooling, and innovation. As a senior engineer, you will influence product design, quality culture, and delivery across multiple teams, ensuring trust and excellence. Key Responsibilities Lead and coordinate efforts to deliver high-quality software products across multiple scrum teams. Own complex and ambiguous features with a deep understanding of the Salesforce Service Cloud application. Define and implement quality assurance processes, automation frameworks, and validation techniques. Mentor junior engineers, influence quality methodologies, and drive best practices across teams. Participate actively in design reviews, test plan creation, and cross-team technical discussions. Develop, review, and maintain sophisticated automated test frameworks and scripts. Monitor feature quality, identify gaps, and lead initiatives to improve test coverage and automation health. Collaborate closely with product management and engineering to align quality efforts with business priorities. Foster a collaborative environment to encourage knowledge sharing and continuous improvement. Use telemetry, metrics, and data-driven insights to influence testing strategies and product quality. Required Skills & Experience 15+ years of relevant technical experience in software engineering and testing. Strong programming skills in Java, JavaScript, or similar languages. Deep understanding of system architecture, operating systems, databases, and object-oriented programming. Hands-on experience designing test plans, automation frameworks, and test specifications. Proficiency with testing methodologies, tools like Selenium WebDriver, Jenkins, and version control systems (e.g., Git). Experience building and optimizing functional/UI automation tests and API testing frameworks. Familiarity with Agile development, Scrum, and quality management systems. Strong communication, collaboration, leadership, and mentoring skills. Ability to handle multiple projects, triage issues, and react quickly to changes. Bachelor s degree or equivalent in Computer Science, Engineering, or related field. Ability to pass Salesforce security and background checks. Highly Desirable Experience with open-source test tools and unit test automation frameworks. Familiarity with industry quality and usability best practices. Experience with CI/CD orchestration tools like Jenkins. Ability to optimize and automate processes, code, and testing efforts. Work on innovative, large-scale cloud platforms impacting millions of users worldwide. Collaborate with some of the top quality engineering experts at Salesforce. Be part of a culture that values trust, innovation, and continuous learning. If you want to lead quality initiatives in a fast-paced, cutting-edge environment and have a passion for excellence, apply today! Qualification : Bachelors degree or equivalent in Computer Science, Engineering, or related field.
Squad Lead Sap Otc - Ecommerce
Msd
Job Opening: Squad Lead SAP OTC - eCommerce Location: Hyderabad, India | Full-Time About the Role Join a global healthcare biopharma company in Hyderabad and be part of a 130-year legacy of success. Backed by ethical integrity and forward momentum, we strive to achieve new milestones in global healthcare. In this role, you'll work with cutting-edge technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Help us tackle some of the world's greatest health threats through innovation and execution excellence! Be a leader who uses data, analytics, and insights to drive decision-making and improve the customer journey. As part of our global Technology Centers, you ll collaborate with cross-functional teams to deliver business solutions that make a difference in global healthcare. Role Overview As the SAP OTC (Order to Cash) - eCommerce Technical Squad Lead for Animal Health IT, you will be responsible for managing the eCommerce local squad and delivering eCommerce solutions. This includes collaborating with global teams to design, implement, and optimize SAP solutions that enhance business operations and the customer experience. The ideal candidate will have strong experience in SAP eCommerce platforms and a proven track record in delivering successful projects. What You ll Do Collaborate with Global Business Process Lead on eCommerce and commercial stakeholders to ensure integration of eCommerce processes across the organization. Define technical solutions for SAP Commerce Cloud and the broader ecosystem. Support SAP Commerce Cloud development and manage daily operations within the eCommerce local squad. Provide technical guidance to development teams and other functional team members. Translate business requirements into technical specifications and design solutions. Ensure data accuracy and integrity across applications within the ecosystem. Troubleshoot and resolve complex issues related to eCommerce processes. Stay updated on industry trends, SAP advancements, and emerging eCommerce technologies. What You Need Bachelor s degree in Information Technology, Business Administration, or a related field. Minimum of 8-10 years of experience in SAP Commerce/Hybris with expertise in eCommerce, CMS, and Supply Chain applications implementations. 3-4 full life cycle implementations in SAP Commerce/Hybris (B2C and B2B platforms). Experience in SAP Commerce/Hybris eCommerce modules: cart, personalization, catalog, promotions, checkout, order management, and customer service. Strong understanding of Agile and Scrum methodologies. Knowledge of software engineering principles like design patterns, scalability, security, and performance optimization. Excellent project management skills with a track record of delivering projects on time and within budget. Strong analytical and problem-solving skills for troubleshooting complex issues. Excellent communication and interpersonal skills for collaborating with cross-functional teams. Experience with Spartacus (a nice-to-have) for front-end solutions in SAP Commerce. SAP certification in OTC or related modules is a plus. Join a global healthcare company that is making a real difference in patients' lives. Work on innovative health solutions for the world s most challenging diseases. Be part of a company that is evolving and always looking for new ideas and improvements. Collaborate with diverse teams and drive innovative solutions that have a meaningful impact. We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada, and MSD everywhere else. For more than a century, we ve been inventing for life, bringing forward medicines and vaccines for the world s most challenging diseases. Our company continues to be at the forefront of research, delivering innovative health solutions to advance the prevention and treatment of diseases that threaten people and animals globally. What We Look For Imagine waking up every morning knowing your work is saving and improving lives around the world. If you are intellectually curious, passionate about using your creativity and technical expertise to make a global impact, we want to hear from you. Join us and help us continue to bring hope to people fighting some of the most challenging diseases of our time. Qualification : Bachelors degree in Information Technology, Business Administration, or a related field.
Business Development Representative
Kore.ai
Job Opening: Business Development Representative Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from various industries such as banking, insurance, healthcare, telecom, retail, and manufacturing, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have saved over $500M for these companies. Our product portfolio includes SmartAssist (AI-first cloud contact center as a service), BankAssist (AI-powered virtual assistant for retail banking), SearchAssist (AI-first conversational cognitive search engine), and workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist. Kore.ai is recognized as a leader by top industry analysts like Gartner, Forrester, IDC, ISG, and Everest. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, and has offices in India, the UK, Germany, Korea, and Japan. With a fast-growing team and $73.5M in Series C funding, we are on a mission to push AI innovations to the next level. About the Role We are looking for a Business Development professional with experience engaging with VP and C-Level Executives. Your role will involve navigating existing customer relationships and identifying new sales opportunities through referrals, phone outreach, LinkedIn, and email campaigns. As the first point of contact with prospects, the ideal candidate will excel in researching leads, nurturing relationships, and navigating through customer accounts to find new opportunities. Key Responsibilities Lead Generation: Use LinkedIn, email, and phone calls to generate new sales opportunities by engaging with CXO/VP-level contacts in the North American enterprise segment. Consultative Conversations: Identify prospects needs and recommend appropriate products/services through consultative conversations. Conduct deep account research to identify economic and functional buyers. Relationship Building: Build long-term, trusting relationships with prospects to qualify leads as sales opportunities through a repeatable nurture motion. CRM Management: Accurately update and maintain HubSpot CRM and other marketing systems. Discovery Meetings: Set up discovery meetings between customer contacts and sales executives to further discuss business opportunities. Qualifications & Experience Experience: 2 7 years of business development or inside sales experience, with a proven track record of setting up discovery calls and generating qualified opportunities. Communication Skills: Strong communication skills via phone and email, with the ability to engage prospects effectively. Problem-Solving: Creative problem-solving approach and strong analytical skills. Market Experience: Experience working in the North American market, preferably in the SaaS, CX, or EX space. Sales & Marketing Knowledge: A strong understanding of both the sales and marketing funnel. Shift Flexibility: Open to working in North American shift timings. Proficiency in Tools: Proficiency with HubSpot CRM or similar tools such as 6Sense, Outreach.io, Loom, Orum, etc. Education Qualification Bachelor s or Master s in Business Administration (or equivalent). Be part of a fast-growing leader in the AI space, helping global enterprises deliver world-class customer and employee experiences. Work with cutting-edge technologies in an innovative and collaborative environment. Contribute to the expansion of Kore.ai s enterprise customer base, helping drive AI adoption across industries. Develop your skills and grow professionally in a dynamic, fast-paced organization with a strong vision for the future. About Kore.ai Kore.ai is an AI-powered platform that enables businesses to create conversational AI applications, improving customer experience and employee productivity. We are a fast-growing, innovative company with a global presence, supporting clients across multiple industries. Join our team and be a part of revolutionizing enterprise automation and customer service with AI. Qualification : Bachelors or Masters in Business Administration (or equivalent).
Automation Test Engineer
Valuelabs
Job Title: Automation Test Engineer Experience: 5-8 Years Location: Hyderabad About Us: We are a leading technology company committed to delivering high-quality software solutions that exceed client expectations. As we continue to expand our team, we are seeking an experienced Automation Test Engineer to help us build robust, high-performing applications. If you have a strong background in automation testing, mobile testing, and API testing, we would love to hear from you! Responsibilities: Manual Testing: Perform thorough manual testing on mobile and web applications. Create detailed test cases, execute them, and document test results. Identify, report, and track bugs while working closely with the development team to resolve issues. Conduct usability testing and provide feedback to enhance the user experience. Automation Testing: Develop and maintain automated test scripts using tools like Appium, Selenium, or Katalon Studio. Integrate automated tests into the CI/CD pipeline to ensure continuous testing and delivery. Ensure test coverage across various scenarios, including functional, regression, and performance testing. Mobile Testing: Conduct mobile testing across different devices and operating systems. Perform performance testing, including load testing and stress testing. Ensure mobile applications meet the necessary performance, usability, and security standards. API Testing: Develop and execute API test cases using tools such as Postman, SoapUI, or RestAssured. Verify that APIs meet functional, performance, and security requirements. Collaborate with development teams to identify and resolve any API-related issues. Quality Assurance: Participate in code reviews and provide feedback to ensure high-quality code. Stay updated with the latest trends and advancements in testing technologies. Contribute to the creation and improvement of testing strategies and best practices. Requirements: Experience: At least 3+ years of experience in manual and automation testing, with a strong background in mobile testing and API testing. Technical Skills: Proficiency in manual testing techniques and tools. Strong experience with automation testing tools, such as Appium, Selenium, or Katalon Studio. Experience with API testing tools, like Postman, SoapUI, or RestAssured. Knowledge of mobile testing frameworks and tools. Soft Skills: Strong problem-solving and analytical skills. Excellent communication and collaboration skills. Ability to work both independently and as part of a team. Innovative Environment: Work with the latest tools and technologies in a dynamic and challenging environment. Growth Opportunities: We foster a culture of continuous learning and provide opportunities for career advancement. Collaborative Culture: Join a supportive and collaborative team where your contributions will be valued. Competitive Compensation & Benefits: Enjoy a competitive salary and a comprehensive benefits package. Apply Today! If you're an experienced Automation Test Engineer with a passion for delivering high-quality software, we invite you to apply and join our team of experts!
.net Developer With Rpa, Senior
Infor
Title: Senior Software Engineer Experience: 4-7 Years Skills: Strong C#, VB.NET, RPA (UiPath, Automation Anywhere, or Blue Prism) Location: Hyderabad Description & Requirements: Infor LN is an advanced Enterprise Resource Planning (ERP) software which is explicitly designed to cater to the business needs of the manufacturers. It facilitates quick and cost-effective integration across various supply chains. Requirement: Proficiency in .NET programming languages (C#, VB.NET) and frameworks. Knowledge of any RPA tools such as UiPath, Automation Anywhere, or Blue Prism. Essential Duties: Implement, configure, and deploy Infor s automation solutions. Ensure best practices are followed in delivering quality solutions to customers. Design and develop customizations, integrations, and workflows by applying product knowledge and leveraging Infor OS platform. Collaborate with customers, project stakeholders, and product development to resolve technical issues and limitations encountered in the product, environment, and/or custom solutions developed. Provide timely and high-quality specifications, estimates, development, and testing of integrations to support implementation projects. Offer technical input to Business Consultants/System Architects in designing and specifying integrations. Enable / mentor less experienced colleagues. Stay updated with new Infor technologies and best practices to support customers. Provide support to the Infor support organization in the integration sphere when required. Broaden knowledge into other technical areas such as Extensibility and Mongoose. Carry out coding in line with Infor standards. Identify and develop innovative automation use cases. Develop POC s to validate proposed solutions. Contribute to Infor s enterprise automation and cloud innovation efforts. Basic Qualifications: Minimum 4 years of experience in ERP solutions. Ability to lead technical or functional workstreams on projects with high levels of complexity. Proven track record of working with global customers on large RPA projects. Ability to engage with customers and understand their requirements. Strong understanding of ERP / enterprise applications, business processes and automation. Experience working in software product companies. Excellent communication and problem-solving skills. Ability to work independently and collaboratively. Bachelor s or master s degree in computer science or related field. Preferred Qualifications: Prior experience in Infor Cloud Suites, Infor OS, RPA or AI would be an advantage. About Infor: Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Qualification : Bachelors or masters degree in computer science or related field.
Senior Data Analyst
Iq Eq Regcom Limited
Job Description Responsibilities We have a fantastic opportunity for an experienced Data Analyst join our global Data Transformation team. This role will play a major part in the delivery of our Group Data Strategy and Data Transformation Journey by delivering, enhancing, and maintaining our IQEQ Data Platform which will drive how our data is managed and used to deliver outcomes in a host of key areas to maximise business value and growth delivering improvements for internal and external stakeholders and clients. In this role, you will drive requirements gathering and deliver appropriate solutions aligned with project goals. You will document functional designs, implement proper controls around business requests, and collaborate globally on Data Platform Data Services design initiatives. The role involves identifying and documenting system gaps and enhancements, working cross-functionally with IT teams to deliver high-quality solutions, and continuously seeking process improvements. Success requires quick adaptation to understand both client and internal stakeholder needs, ensuring efficient delivery of business requirements. Experience (what does the role do on a day-to-day basis) Experience of coding in programming languages such SQL (required), Python (required), Java and Excel VBA. Data analysis experience, database administration knowledge, data mining and manipulation. Proficient in MS Excel with a working knowledge of Excel VBA. Comfortable using APIs, SQL query writing, report development / BI tools (Crystal, SSRS, SSIS, Tableau). Experience of writing technical documentation and presenting information clearly to senior stakeholders. Knowledge of the funds industry and accounting knowledge beneficial. Working in global environment. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Communicates Effectively Adjusting communication style to fit the audience & message. Providing timely information to help others across the organisation. Encourages the open expression of diverse ideas and opinions Action Orientated Readily taking action on challenges without unnecessary planning and identifies new opportunities, taking ownership of them Interpersonal Savvy Relating comfortably with people across all levels, functions, cultures & geographies. Builds rapport in an open, friendly & accepting way An analytical mind, excellent problem-solving & diagnostic skills, attention to detail Qualifications Required Experience Education / professional qualifications Bachelor's degree in computer science or another technical field 8-10 years of experience in a Data Analyst capacity Background in Financial Industry preferable in the Alternative Asset management domain Experience with Investment management accounting system such as Investran, Paxus, Efront etc preferrable Background & Technical experience Knowledge of BI, Data and Analytics Knowledge of programming languages, SQL, Python, Knowledge of Excel Formulas Excellent analytical and numerical skills. Strong problem solving and conceptual thinking. Other company, product, and market knowledge Experience of working in a complex, multi-country professional services, financial services or BPO organisation with complex processing requirements Multi-country experience and demonstrates an ability to work in a multi-cultural, talented, and demanding team environment. Possess the skills and the personality to operate effectively in a very fast-paced complex global business with an in-depth knowledge of program management Excellent communication skills in both written and oral form, with staff members, customers, suppliers, and the management team with the ability to make decisions, act and get results Passion, dynamism, and drive Personal presence, integrity, and credibility Ability to solve problems either independently or by utilising other members of the team where necessary Strong analytical and troubleshooting skills. Ability to investigate and analyse information, and to draw conclusions. Ability to meet and adhere to internal and external deliverables whilst maintaining an exceptionally high standard. Languages Must be fully proficient in spoken and written English, additional European languages will be an asset Qualification : Bachelor's degree in computer science or another technical field
Program Manager, Aml Compliance Operations
Coinbase
Compliance Program Manager At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. We are seeking an experienced Compliance Program Manager to oversee the execution of high-priority regulatory compliance Programs within the company s Transaction Monitoring (TMS) and Screening functions. This role involves leading strategic, multi-regional Programs to ensure compliance with global AML regulatory bodies. The Program Manager will ensure the integration of regulatory requirements into policies, overseeing their documentation and practical implementation across the business. Additionally, the role will focus on 1) launching new TMS and Screening programs into new products 2) driving automation and process efficiencies and 3) resolve internal audit findings and ensure all operational processes related to TMS and Screening are aligned with compliance standards. What you ll be doing (ie. job duties): Lead cross-functional teams to deliver large-scale, global projects ensuring that all TMS and Screening Program objectives are met on time and within scope. Work across Technology, Operations, Compliance and Product teams to continually refine and improve TMS and Screening processes, ensuring they remain compliant with regulatory requirements whilst ensuring a best in class customer experience. Lead the translation of Compliance requirements and policies into operations processes and procedures for the TMS and Screening function. Ensure requirements for new TMS and Screening programs across new businesses or products are launched on time and satisfy compliance and business requirements. Develop and maintain a detailed Program plan, setting milestones, managing resources, and identifying key deliverables to ensure successful outcomes. Engage with key stakeholders (legal, risk, compliance, operations) to ensure ongoing communication and alignment of goals. Establish robust mechanisms and feedback loops to gather operations / investigator feedback on TMS and Screening processes, to improve upstream Compliance and Product controls. Lead the development of dashboards and KPIs to monitor the success of the compliance Program and track adherence to global regulatory requirements. Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions. What we look for in you (ie. job requirements): Motivated by Coinbase s mission 5+ years of proven transaction monitoring / AML experience in financial services or technology organizations. 3+ years of program management experience across global and cross functional teams. Working knowledge of laws, regulations, and risk management practices for financial services. Hands-on involvement in defining metrics that tie back to how we measure success. Proficient in PowerPoint/Google Slides and Excel/Google Sheets. A BA/BS degree in business, finance, and other related fields. Nice to haves: Advanced degree in business, finance, and other related fields. Experience with and/or keen interest in cryptocurrency. Experience working across multiple AML systems and programs simultaneously (e.g., experience in combinations of KYC, AML, and Sanctions). Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud. Qualification : A BA/BS degree in business, finance, and other related fields.
Principal Engineer - Linux & Infrastructure
Arcesium
Principal Engineer - Infrastructure Development Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. Arcesium seeks a talented and motivated Principal Engineer to join our Infrastructure Development team. This person will work and coordinate internal projects and support Engineering Managers. The successful candidate will be responsible for a variety of critical initiatives that will help Arcesium achieve its strategic goals and growth. The Infrastructure Development team is responsible for multiple functional areas which include Access & Identity Management, Linux Compute, Discovery, Networking, Observability, SDLC, and Storage, built on top of AWS, which provide the foundation upon which our customer-facing financial technology platform builds and runs. Infrastructure is a high-impact engineering team that builds new services, automates systems, integrates cloud & open-source software, and operates critical systems depending on the needs of the firm. What you'll do: Help build the next generation of IT infrastructure e.g. containers infrastructure using Docker & Kubernetes cluster create, manage and upgrade. Create, consult on and review architectural decisions of infrastructure projects/products. Build and maintain the firm s critical IT infrastructure such as Linux, Windows, Git, DNS, Kerberos, Syslog, Apache, Perl, Python, E-mail, Ansible, ELK. Safeguard the firm s and its customers data. Minimize the risk of system failures and ensure that controls are in place to detect failures. Work with tech teams to ensure infrastructure scales dynamically based on the usage pattern. Collaborate with internal teams to develop messaging to senior stakeholders. Build and maintain relationships and create trust with internal stakeholders and Application Engineering teams. Communicate with all stakeholders, prepare project plans, release notes and conduct regular governance meetings. What you'll need: 10-20 years of experience in system administration/software engineering. Strong programming experience in Python/C/Go/Haskell. Good knowledge of Unix system, web technologies, and AWS. Experience with tools and processes that will help you manage, understand, and debug large, complex distributed systems. Attention to detail and quality, and the ability to work well in and across teams. The ability to be self-motivated and to think independently while being a team player. Exceptional verbal and written communication skills. Ability to multitask and manage multiple deliverables paired with a can-do attitude.
Java Technical / Architect
Machint Solutions
Java Technical Architect Experience: 10 to 15 years Employment Type: Permanent Job Function: Information Technology Work Mode: Work from Office (Hyderabad) Job Summary: We are looking for an experienced Java Technical Architect to join our Data Architecture team. This is a full-time, on-site role based in Hyderabad. You will be responsible for designing, leading, and delivering technical architecture solutions, ensuring system scalability, resiliency, and seamless integration across complex environments. Key Responsibilities: Lead end-to-end design and development of technical architecture for data solutions. Ensure systems meet functional and non-functional requirements such as performance, security, and scalability. Drive system integration efforts for complex enterprise environments. Collaborate with cross-functional teams to align technical strategies with business objectives. Ensure use of best practices in architecture, development, and deployment. Must-Have Qualifications: Bachelor's/Master's degree in Computer Science, Information Systems, or related field. 10+ years of enterprise software development experience, with strong expertise in Java (Java 8+), Spring Boot, and Hibernate. Strong understanding of SQL and relational databases. Proficiency in developing RESTful services and working with microservices architecture. Hands-on experience with unit testing and working in Agile/Scrum environments. Cloud experience (AWS/Azure) and containerization skills (Kubernetes, Docker). Experience with distributed databases (SQL, NoSQL, Hadoop). Proven track record in designing scalable, fault-tolerant systems. Strong understanding of message queues/streams (e.g., RabbitMQ). Excellent communication, leadership, and problem-solving abilities. Nice-to-Have Skills: Experience with PostgreSQL. Familiarity with RabbitMQ or similar message queue technologies. Hands-on experience with Docker and container orchestration tools. Employee Benefits: 5-day work week Free lunch and snacks Festival celebrations, family day, and team outings Comprehensive health insurance Flexible work environment Company-sponsored certifications Travel opportunities Attractive bonuses: Fixed, variable, project-linked, and referral bonuses About Machint: Machint is proud to be an Equal Opportunity Employer. We foster an environment built on diversity, inclusion, respect, and innovation. For more information, visit www.machint.com and follow us on Twitter, Facebook, LinkedIn, and YouTube. Qualification : Bachelor's/Master's degree in Computer Science, Information Systems, or related field.
Qa Engineer
Machint Solutions
QA Engineer Experience: 4+ Years Job type: New Job function: Information Technology Location: Hyderabad Job description 4+ years of experience in Automation Testing of Web, Mobile and API Testing (at least 3 yrs relevant in selenium - java) Experience with test automation frameworks like Selenium,Appium, Cucumber, TestNG, Page Object Model, Data driven and Hybrid. Excellent understanding of the STLC process and familiar with the various testing methodologies. Excellent verbal and written communication skills Reviews application requirements/ User Stories and project documentation and asks follow-up questions as needed to gain a full understanding of end-to-end business process requirements. Ability to work with the Test Manager to create Test Plans, participate in scrum ceremonies and represent the Quality Assurance team. Design and manage end-to-end testing activities for various projects across the business lines. Prioritize end to end integration test executions by working closely with the project teams. Collaboratively work with different testing teams and ensure testing standards and client expectations are met. Good to have Skills BDD framework Knowledge TestNG/JUnit or Cucumber Experience in RestAssured, JMeter and Postman
.net Developer With Rpa, Senior
Infor
Job Title: Senior Software Engineer Location: Hyderabad Experience: 4-7 Years Skills: Strong C#, VB.NET, RPA (UiPath, Automation Anywhere, or Blue Prism) Description & Requirements: Infor LN is an advanced Enterprise Resource Planning (ERP) software designed to meet the business needs of manufacturers, enabling quick and cost-effective integration across various supply chains. Position Overview: We are seeking a Senior Software Engineer with proficiency in .NET programming languages (C#, VB.NET) and experience with Robotic Process Automation (RPA) tools such as UiPath, Automation Anywhere, or Blue Prism. This position will be responsible for implementing, configuring, and deploying Infor's automation solutions while collaborating with various stakeholders to resolve technical challenges. Essential Duties: Implement, configure, and deploy Infor s automation solutions. Ensure best practices are followed to deliver high-quality solutions to customers. Design and develop customizations, integrations, and workflows using Infor OS platform. Collaborate with customers, stakeholders, and development teams to resolve technical issues. Provide timely specifications, estimates, and development for integration support. Offer technical guidance to Business Consultants and System Architects. Mentor less experienced colleagues and provide support to the Infor support team. Stay updated with new Infor technologies, automation, and cloud innovations. Contribute to the development of innovative automation use cases and POCs. Carry out coding in line with Infor standards. Basic Qualifications: Minimum of 4 years of experience in ERP solutions. Proven experience in leading technical or functional workstreams on complex projects. Experience working with global customers on large RPA projects. Strong understanding of ERP applications, business processes, and automation. Excellent communication and problem-solving skills. Ability to work independently and in collaboration with teams. Bachelor s or Master s degree in Computer Science or a related field. Preferred Qualifications: Prior experience in Infor Cloud Suites, Infor OS, RPA, or AI technologies. About Infor: Infor is a global leader in business cloud software products, offering complete industry suites that prioritize user experience, leverage data science, and integrate seamlessly into existing systems. Over 60,000 organizations worldwide rely on Infor to overcome market disruptions and drive business-wide digital transformation. For more information, visit www.infor.com. Our Values: At Infor, we focus on a business philosophy called Principle Based Management (PBM ), built on principles like integrity, transformation, respect, and self-actualization. We aim to reflect diversity in our workforce to represent the markets, customers, partners, and communities we serve. Equal Opportunity Employer: Infor is committed to creating a diverse and inclusive work environment. We do not discriminate against candidates or employees based on sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. Qualification : Bachelors or Masters degree in Computer Science or a related field.
Senior Software Engineer
Hsbc
About the Role Join HSBC and take the next step in your career as a Senior Software Engineer. At HSBC, we offer opportunities, support, and rewards to help you fulfill your potential and take your career in exciting new directions. As one of the largest banking and financial services organizations globally, we operate in 64 countries and territories, providing you with the chance to grow in an international, dynamic environment. In this role, you will be responsible for providing functional support to the HR system globally, assisting in payroll processing, troubleshooting, and working with various teams to resolve issues. Your expertise will play a key part in maintaining system efficiency and supporting business operations. Key Responsibilities Provide global functional support for payroll and HR system tasks, including troubleshooting payroll issues and assisting with production payroll processing. Analyze payroll issues, prepare detailed reports, and collaborate with technical teams to facilitate defect resolution. Maintain and update payroll manuals, SOPs, and KBAs to ensure relevance and accuracy. Prioritize daily tasks and assist team members in troubleshooting and technical issue analysis. Promote process improvement initiatives to enhance efficiency and reduce errors. Standardize processes across regions within Tier-2 BAU support. Identify risks in BAU processes and propose proactive solutions. Support shift work, including weekend coverage, as required. Requirements To be successful in this role, you should have: Fluent spoken and written English communication skills. Strong understanding of SAP HCM Personnel Administration, Info Types, and Payroll Configuration. In-depth knowledge of the EC-Payroll calculation process, including payroll clusters, retro-calculation, taxation, and claims processes. Experience providing support to SAP HCM/Payroll in a multi-country payroll processing environment. Familiarity with SuccessFactors EC Payroll, EC Time Management, and EC Integration Center/ORD Reports. Knowledge of integration between EC and ECPY and experience resolving employee master data replication issues is a plus. SAP Payroll localization knowledge for countries like Mexico, USA, UK, MENA, HK, and China is highly desirable. Ability to build strong client relationships and share knowledge with the team. Proficiency with Microsoft Office (Excel, PowerPoint). Basic knowledge of monitoring tools such as Splunk and Control-M for integration monitoring is advantageous. Understanding of file transmission and transformation in integration environments. Experience with system health checks and troubleshooting HR applications.
Customer Success Manager
Netenrich Inc.
Job Responsibilities Account management - Proactively manage client relationships to ensure renewals, reference-ability and facilitate expansion opportunities with sales teams Drive Product Adoption & Demonstrate Business Value Drive the adoption of Zimperium s solution within the Customer s user base and assist the Customer to realize the business value Product & Domain Expertise - Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer. This includes basic technical skillset to understand architecture; being able to extract & interpret the underlying business data Customer Satisfaction & Risk Management Maintain a high level of customer satisfaction and be the primary interface to manage risks and escalations effectively. Customer Advocacy - Gather Customer s feedback about products, their use-cases channel them effectively to drive product capabilities. Customer Onboarding Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution Requirements 5 7 years of Security Operations experience, ideally working with SaaS customers to drive adoption of a technical platform or solution. 7+ years experience in an enterprise CSM capacity, with 10+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO s and CIO s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer s investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM s (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Proven Technical abilities with SIEM/SOAR solution with additional experience of SOC Operations Qualification : Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required
Data Migration
Cognitus
Job no: Q3G79 Strong management skills with the proven ability to drive business to the completion of mock loads, data cleansing, transformation rules creation/tracking, and the ability to execute to the plan. 4 to 8 years of experience in Data Conversion/Migration and Master Data Management experience in SAP ECC is required. Strong communication skills with an understanding of how to navigate external resources while understanding the limitation and expectations of Data Migrations The ability to understand an SAP implemented business solutions, disparate and ancillary systems, and upstream/downstream effects Expertise in Material Management including Configuration, Master and Transaction data and Procurement scenarios. Interacting with multiple teams (i.e., functional teams, development teams, client business teams, and others) to identify gaps Experience with entire Data Migration process, especially with global template model and experience to load the data independently. Experience in migrating data using staging tables and direct transfer in SAP S/4HANA legacy transfer migration cockpit (LTMC) Experience in creating user-defined migration. Migrate the various data objects into S4 Hana system across the various functional modules Responsible for Pre-Load and Post Load data validation Troubleshoot Data Migration issues ducation Qualification- Any Bachelor's or master s degree in Computer / IT Engg or related field Competencies- Must have migration skills Must have experience on S/4 HANA Master Data management experience Certificates- SAP Certified Technology Associate - OS/DB Migration for SAP NetWeaver 7.52 Skills- Must have good Data migration skills, Good experience S/4 HANA database Must have experience on SAP experience on other modules Qualification : Any Bachelor's or masters degree in Computer / IT Engg or related field
Senior Program Manager
Techouts
The Opportunity: We are re-imagining agricultural insurance with the power of Public Cloud, GIS, Remote-sensing and cutting-edge AI-based algorithms to assess, model and price insurance risks for farmers adequately. We are taking the latest advances in Mobile, Geospatial technologies and the web to empower the next generation of agricultural insurance. One of our eminent clients is looking for a Senior Program Manager specializing in strategic delivery. You will work on highly complex, cross-team, multi-year product delivery and help to ensure teams are delivering high quality products and services while being responsible for the over-arching roadmap. You will help teams work on predictability and quality while supporting engineering and operational excellence. You will define roadmap deliverables, develop program execution plans, track progress, anticipate risks, provide escalation management, make sound trade off decisions, and balance business needs versus technical constraints. The candidate will make an impact by aligning business and global technology goals while managing relationships across cross-functional teams and influencing decisions across multiple work streams and executive leadership. The primary customers for the role are engineering leaders, product managers, developers, and analytics teams of the client. The candidate will have a deep understanding of Lean-Agile program management practices (including SAFe), DevOps, and SRE principles and practices. The candidate s technical depth should include understanding the principles behind why engineering teams make architectural decisions, including cloud native platforms, streaming data platforms, and the challenges faced when providing secure solutions in regulatory spaces as well as ensuring the privacy of our customers. Roles and Responsibilities: Partner with Engineering, Product Management, and User Experience teams to define, prioritize, and implement features, infrastructure, processes, and workflow, and oversee the framework that drives product backlog management and product/feature releases Manage scope and change management practices and drive governance to ensure strong scope change control Drive and oversee coordination of cross-functional teams involved in the product development to support all aspects of the program management Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting Establish quality standards to be followed across the teams. Monitor process adherence & activate remediation protocols where needed Provide on-going visibility to all stakeholders on program status including key decisions, dependencies, risks, issues, metrics, etc. Uncover, anticipate, raise, and aggressively remove obstacles which prevent teams from delivering against expected program outcomes. Support the teams to collaboratively drive continuous improvement and create a learning organization to enable speed to market and foster innovation. Actively seek to improve the engineering delivery pipeline reducing cycle time and increasing quality and security posture. Create order out of chaos as needed, and masterfully navigate ambiguities to create direction and strategy through discovery and a product mindset. Provide thought leadership and perspective across multiple organizations to eliminate knowledge silos. Be responsible for tool assessment and recommendation in alignment with program management best practices Desired Skills and Experience: Bachelor s degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience 20+ years experience in engineering, engineering program management, technical program management, product management, or related area Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Rally, Confluence, etc. Experience managing programs across cross functional teams, building sustainable processes and coordinating release schedules Solid experience in driving process improvements and implementation of various tools related standard processes Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe. Experience managing complex programs with solutions relying on cloud-native technologies. Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions. Strong verbal and written communications skills with the ability to influence the enterprise. Qualification : Bachelors degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience
Senior Data Quality Researcher
S&p Global
About the Role: The Data Quality Measurement Team plays a pivotal role in ensuring the integrity, timeliness, and reliability of data used by various business units. The primary goal is to uphold high standards for data quality, ensuring that data is sufficiently accurate, reliable, and timely, in alignment with business or regulatory standards. The team is composed of highly skilled professionals who possess an in-depth understanding of business operations and strive to provide exceptional client experiences, while mitigating legal and regulatory risks for the organization. Key Responsibilities & Impact: Stakeholder Engagement: Collaborate with stakeholders to define requirements and usage needs for measuring data quality in a specific region or business unit. Data Quality Ownership: Take ownership of ongoing data quality measurement activities, focusing on specific regions or business areas to ensure high-quality data standards. Issue Identification & Remediation: Detect data quality issues, perform root cause analysis, and escalate issues for remediation to ensure data meets high-quality standards. Testing & Data Audits: Conduct testing on defined use cases for new technology and vendors. Deliver results and identify sources of errors in the data. Root Cause Analysis: Perform root cause analysis on smaller, self-contained data analysis tasks, often related to assigned or unfamiliar projects. Regulatory Compliance: Ensure compliance with regulatory requirements through data quality processes, particularly within the S&P Ratings division. Data Querying & Correction: Utilize data queries to identify and correct data inconsistencies, ensuring the accuracy and reliability of data. Functional and Business Knowledge: Data Development Lifecycle: Apply foundational knowledge of the data development lifecycle, tools, and theories to complete assignments efficiently. Business Understanding: Possess a basic understanding of business operations and data quality objectives within the team. Problem Solving: Data Issue Resolution: Identify and solve problems within the data domain, using analytical skills to propose clean, objective solutions. Technical Requirements Translation: Ability to analyze complex business problems and translate them into objective technical requirements with minimal business interaction. Passion for Innovation: Demonstrate a passion for problem-solving and the exploration of new technologies to improve data quality processes. Interactions: Internal Collaboration: Primarily work within the team but may also engage with related teams and stakeholders in the data domain to understand processes and procedures. Communication: Regularly communicate data quality updates within the team and to other relevant stakeholders. Typical Scope & Impact: Team Contribution: Contribute to the achievement of personal and team objectives, ensuring that data quality standards are met across the organization. Education & Experience Requirements: Minimum Qualifications: Bachelor s degree or equivalent experience required. 3-4 years of experience in a data operations role. Experience in data quality roles is a plus. Preferred Qualifications: Technical Skills: Experience with data visualization and analysis tools such as Advanced Excel, SQL, Oracle databases, Power BI, ETL, Python. Industry Knowledge: General understanding of financial and market data flows. Skills & Capabilities: Strong attention to detail and the ability to meet deadlines. Ability to effectively collaborate within a large, global team. Strong written and verbal communication skills. Analytical problem-solving skills with a willingness to ask questions and escalate unresolved concerns. Capable of holding others accountable for delivering key actions. About S&P Global Ratings: At S&P Global Ratings, we provide independent, analyst-driven credit ratings, research, and sustainable finance opinions that offer clarity and critical insights. Our high-quality credit assessments enable market participants to make confident decisions, uncover opportunities, and navigate complex economic landscapes. As part of S&P Global, we help organizations worldwide manage risk, plan for the future, and make data-driven decisions in the capital, commodity, and automotive markets. Qualification : Bachelors degree or equivalent experience required.
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