Cross Functional Coordination Jobs in Gurgaon

Job Title: Solution Engineer Connectivity Platform Location: Gurgaon Job Family: Research and Development Employment Type: Full-Time Category: Engineering & Technical About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial leads the way in advancing the vital work of farmers and builders worldwide. Our innovative products, from alternative power sources to precision technology, support feeding and sheltering a growing global population. Join a global, collaborative team dedicated to driving customer success through innovation. Job Purpose The Solution Engineer will provide technical leadership and people management to lead product development for the Connectivity platform, supporting IoT platforms such as Azure IoT Hub and ThingWorx. This role involves coordination across internal teams, program managers, and external partners to deliver scalable, secure engineering solutions that meet organizational goals. Key Responsibilities Develop a strategic technical vision and roadmap aligned with market needs and stakeholder objectives. Lead design and management of scalable, secure technical solutions aligned with business strategy. Align product architecture with vision and goals; evaluate technology options and lead decision-making. Collaborate with development teams to deliver features on schedule, adhering to CNHI standards and policies. Provide detailed technical specs and time/effort estimates; ensure non-functional requirements (performance, security) are met. Monitor development progress and communicate status updates to stakeholders. Identify and resolve project constraints, risks, and technical challenges. Facilitate cross-functional collaboration through clear frameworks and coordination. Architect and oversee integration of IoT platforms (Azure IoT Hub, ThingWorx) with enterprise systems. Guide development of secure, real-time, data-intensive IoT applications focusing on telemetry, edge computing, and data streaming. Experience Required 12+ years of industry experience, including 3+ years in a Solution/Enterprise Architect role. Strong foundation in software architecture and engineering principles (OOP, RESTful APIs, Design Patterns). Skilled in business analysis, stakeholder collaboration, and strategic technology planning. Expertise in security, encryption, API design, integration patterns, data architecture, messaging systems, and async programming. Experience developing RESTful APIs using OpenAPI specifications. Proven experience with Microservices architecture, Docker, and Kubernetes. Hands-on experience with Microsoft Azure cloud services and PaaS components. Performance tuning and application optimization skills. Expertise in IoT integration including device provisioning, edge connectivity, data ingestion, and telemetry. Technical Skills Languages & Frameworks: C#, ASP.NET Core, LINQ, JavaScript, HTML5, Angular, Java Authentication & Security: Azure AD, OAuth 2.0 (JWT), SSL/TLS Databases: SQL Server, PostgreSQL, Cosmos DB Caching: Azure Redis Cache Cloud & DevOps: Microsoft Azure (AKS, Blob Storage, Key Vault, APIM, Event Hub, Service Bus, Functions), Azure DevOps, Terraform, Git, GitLab Monitoring: Application Insights, Datadog, ELK Stack IoT Platforms: Azure IoT Hub, ThingWorx Messaging & Streaming: MQTT, Azure Event Hub, Service Bus Topics Testing & Automation: NUnit, xUnit, K6, PowerShell, Python Preferred Qualifications Bachelor s or Master s degree in Computer Science, Computer Engineering, or a related field. Dynamic international career opportunities. Inclusive culture committed to respect and equality. Flexible work arrangements. Comprehensive savings and retirement benefits. Tuition reimbursement. Parental leave, adoption assistance, fertility, and family-building support. Employee Assistance Programs. Charitable contribution matching and Volunteer Time Off. Grow your career with CNH Industrial where your skills drive innovation and build the future. Qualification : Bachelors or Masters degree in Computer Science, Computer Engineering, or a related field

Position: Assistant Manager Sales Administration and SCM (Healthcare) Location: Gurgaon Work Experience: 5-7 years Education: Diploma / B.E. in Electronics Job Purpose The Assistant Manager of Sales Administration and SCM (Healthcare) will be responsible for managing the administration of sales, order processing, distribution, and logistics in the healthcare sector, particularly with scientific equipment. This role involves coordination with various internal teams, communication with distributors and customers, and overseeing vendor relations and documentation. The individual will also collaborate with the Japan Head Office for order processing and delivery arrangements. Key Responsibilities Core Responsibilities At least 5 years of experience in sales administration, preferably in the scientific equipment market. Strong communication and writing skills for internal and external coordination. Team handling skills with the ability to collaborate effectively with Sales, Service & Application teams, Finance, Logistics, and other corporate departments. Manage customer and distributor communications related to order delivery, documentation, and any follow-up. Handle communication with the Japan Head Office for order processing, delivery arrangements, and other key logistical operations. Proficiency in order processing, government tender submission, GEM, payment follow-up, EMD & PBG processing. Knowledge of warranty, AMC, and CAMC obligations related to medical devices. Familiarity with GST, TDS, TCS, and financial reports. Expertise in SAP for order processing is mandatory, while knowledge of CRM (Customer Relationship Management) is preferred. Experience with distribution and shipping coordination for medical devices is preferable. Vendor & Documentation Management Vendor registration and obtaining multiple quotes for 3rd party item purchasing. Processing vendor purchase orders (PO) and invoices, ensuring timely payments. Managing invoicing, customs clearance, inland freight, and packing logistics. Prepare and manage vendor agreements and supplier contracts. Follow up on overdue payments and ensure collection of EMD and PBG. Reporting & Analysis Generate reports related to sales, backorders, order intake, pending payments, EMD & PBG tracking, vendor forms, pendency charts, and market data. Assist in sales planning by collaborating with Japanese expatriates to ensure seamless coordination across regions. Key Competencies & Skills Strong administration skills with experience in handling sales and supply chain management tasks. Ability to manage multiple stakeholders, both internally and externally, ensuring smooth operations across departments. Attention to detail in order processing, vendor management, and financial compliance. Problem-solving skills for efficient handling of customer issues and logistical challenges. Proficiency in SAP and working knowledge of CRM systems. Adaptability and willingness to learn new processes and tools. Desired Skills & Experience Experience in the healthcare or scientific equipment sector is preferred. Experience with vendor management, government tenders, and distribution processes for medical devices is a plus. Qualification : Diploma / B.E. in Electronics

Position: Administration Executive Location: Gurgaon Department: Administration / Facilities Management Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is seeking a proactive and experienced Administration Executive to manage facility operations, vendor coordination, and workplace services. This role is perfect for a professional who thrives in a fast-paced, dynamic environment and is committed to driving operational efficiency, compliance, and employee satisfaction through effective administrative processes. Role and Responsibilities: Manage end-to-end facility operations including housekeeping, security, pantry, and mailroom services. Coordinate with vendors for procurement, Annual Maintenance Contracts (AMC), and service-level agreements ensuring timely delivery and compliance. Arrange travel, accommodation, and logistics for employees and guests as required. Support planning and execution of office events, employee engagement initiatives, and internal communications. Ensure adherence to health, safety, and sustainability standards across office operations. Maintain accurate records of stationery, asset inventories, and consumables. Collaborate with cross-functional teams to address workplace needs and drive continuous improvement initiatives. Skills and Experience: Minimum 4 years of experience in administration, facility management, or workplace operations. Strong vendor coordination skills with negotiation and service delivery management experience. Knowledgeable about statutory compliance, workplace safety, and health regulations. Proficient in Microsoft Office tools including Excel, PowerPoint, and Outlook. Excellent communication, interpersonal, and analytical problem-solving abilities.

Lead DevOps Engineer Location: Gurugram, India Type: Full-Time Experience: 2+ Years Category: Technology About Investwell Investwell (Excel Net Solutions Pvt. Ltd.) is India s leading enterprise software platform for financial advisors. We help top financial advisors manage and grow their clients investments through powerful digital solutions that process lakhs of transactions daily. If you want to be part of a team transforming how millions of Indians invest, this is your opportunity. Role Overview We are looking for a proactive and skilled Lead DevOps Engineer to own and improve our cloud infrastructure, CI/CD pipelines, monitoring systems, and overall deployment processes. You ll be a key player in automating workflows, ensuring production stability, and enabling our engineering team to deliver faster and more reliably. Key Responsibilities CI/CD Ownership: Manage and optimize CI tools (e.g., GitLab) and CD pipelines using Jenkins. Monitoring & Observability: Set up and maintain monitoring tools (e.g., Prometheus, Grafana, Datadog, Sentry, Elasticsearch) for logs, metrics, and traces. Automation: Write Bash/Shell scripts for deployment automation, analytics tasks, and alerting systems. System & Security: Secure environments with firewalls, VPNs, and tools like Cloudflare. Monitor system performance and address bottlenecks. Cloud & Infrastructure: Manage on-premise and cloud environments (AWS, Azure). Spin up and scale infrastructure using ELB and autoscaling. Incident Management: Conduct root cause analysis for system outages or performance issues. Database Operations: Manage permissions, performance, backups, and patching across MySQL, MSSQL, PostgreSQL, etc. Release Coordination: Work closely with developers and QA to ensure secure, smooth, and error-free deployments. Process Optimization: Define and implement efficient development, testing, release, and support workflows across environments. Required Skills & Experience 2+ years of hands-on experience in a DevOps or Systems Engineering role. Proficiency with AWS and Azure, including EC2, Load Balancers, and server orchestration. Experience with GitLab, Jenkins, and CI/CD pipeline creation. Strong knowledge of Bash scripting and automation. Experience with server migration (on-premise to cloud preferred). Proficient in configuring observability tools like Prometheus, Grafana, Datadog, Sentry, Elasticsearch. Understanding of security best practices and tools like Cloudflare. Solid database administration skills (MySQL, PostgreSQL, MSSQL). Proven track record of diagnosing and resolving production issues effectively. Nice to Have Exposure to containerization (e.g., Docker, Kubernetes). Familiarity with Infrastructure-as-Code (Terraform, Ansible). Experience working in Fintech or regulated environments. Perks & Benefits 5-day work week with flexible hours. Group medical insurance coverage up to 3 Lakhs. Free consultations with certified financial planners for your personal financial goals. Guidance and tools to help you begin your investment journey. Fun, collaborative culture with regular office activities. At Investwell, you ll be a part of the infrastructure backbone that empowers India s leading financial advisors. You'll work on real-time systems, drive mission-critical automation, and be empowered to make meaningful decisions every day. Join us to shape the future of fintech infrastructure in India.

Job Title: System Test Engineer Location: Gurugram, India Experience Required: 5+ Years Job Type: Full-Time | Permanent About G+D Creating Confidence in the Digital Age Giesecke+Devrient (G+D) is a global technology leader trusted by billions for over 170 years. Specializing in integrated security technologies across Digital Security, Financial Platforms, and Currency Technology, we enhance trust and security in today s increasingly digital world. Our innovative solutions power physical and digital currencies, securing transactions and the cash cycle in collaboration with central banks and the currency industry worldwide. Join G+D and be part of shaping the future of payments and digital trust. Role Overview: As a System Test Engineer at G+D, you will be responsible for manual testing of High-Speed Banknote Processing Systems. You will engage in comprehensive system test planning, execution, and reporting within a cross-site agile scrum team based in India and Germany. This role is critical to ensuring the quality and reliability of our complex security solutions. Key Responsibilities: Analyze stakeholder and system requirements to define testing scope. Design, create, and maintain detailed test artifacts including Test Plans, Test Cases, and Coverage Matrices. Collaborate with lower-level testing teams to ensure end-to-end test coverage. Execute system and acceptance tests meticulously and report results. Conduct demos of completed functionalities for stakeholders. Work closely with development teams to plan and execute system integration testing. Partner with Product Owners to ensure comprehensive test coverage aligned with requirements. Adhere to organizational processes and quality standards throughout the testing lifecycle. Contribute to continuous improvement of the Product Development Life Cycle (PDLC). Document and report test results and manage defect tracking effectively. Required Skills & Qualifications: Bachelor s degree in Computer Science, Mechatronics, Electrical Engineering, or related technical field. Minimum 5 years of system testing experience, preferably with complex aggregate systems. Proficient with test management tools such as ALM, TFS/Azure DevOps, or Quality Center. Expertise in detailing test cases, conducting reviews, and managing defects. Hands-on experience with functional testing techniques: integration, system, and regression testing. Familiarity with Agile Development Life Cycle methodologies. Professional certification like CSTE or ISTQB is a plus. Strong analytical thinking, problem-solving skills, and ability to work independently. Excellent communication skills in multicultural and distributed teams. Preferred (Good to Have): Working knowledge of SQL, databases, Java, .NET applications, and web technologies. Experience with version control systems. At G+D, our people are our most valuable asset. We foster a diverse, inclusive, and inspiring work environment where professionalism and human values thrive. Your work here matters by joining us, you contribute to the security and trust of billions worldwide. Enjoy competitive benefits, opportunities for growth, and the chance to be part of an international team shaping the digital future. Apply now to become a vital part of G+D s journey in securing the digital age. Qualification : Bachelors degree in Computer Science, Mechatronics, Electrical Engineering, or related technical field.

Assistant Manager Technical & Soft Services Service Line: GWS Segment Role Type: Full-Time Location: Gurgaon, Haryana, India Areas of Interest: Facilities Management About the Role: CBRE is seeking an experienced Assistant Manager Technical & Soft Services to support operations in regulated and complex facility environments. This role involves managing technical repairs, soft services coordination, and leading maintenance teams in delivering efficient, compliant facilities support. You will collaborate closely with internal teams, trades personnel, and clients to maintain operational excellence across assets. Key Responsibilities: Manage painting, patchwork, and architectural repairs, including cabinetry, doors, and windows. Oversee installation of fixtures such as shelving, tank holders, racks, and hooks. Act as the primary contact for front-line client requests across technical and soft service domains. Coordinate with maintenance personnel for both preventive and corrective maintenance activities. Utilize standard principles and industry procedures to handle tasks and resolve routine issues. Apply cross-functional knowledge within facilities operations, ensuring compliance and performance quality. Model leadership aligned with CBRE RISE values and foster teamwork. Influence project outcomes through your work and team leadership. Adhere to and work within established operational standards and deadlines. Simplify and explain technical or complex information clearly to non-technical stakeholders. What You ll Need: Education & Experience: Bachelor s Degree preferred. 2 5 years of relevant experience in Facilities Management, or a combination of education and equivalent work experience. Skills & Competencies: Working knowledge of technical and soft service procedures. Problem-solving ability using technical judgment and past precedents. Proficient in Microsoft Office tools (Excel, Word, Outlook). Strong organizational skills and the ability to manage priorities effectively. Advanced mathematical skills, including the ability to calculate complex figures like percentages, fractions, and other financial-related data. Qualification : Bachelors Degree preferred.

Key Responsibilities: Responsible for design, development, testing, troubleshooting, measurement, optimization and improvement of software, new products, and code libraries across platforms. Partners with cross functional experts (Product Management, Sales, Design, etc) to determine customer focused solutions. Leverage best practices, articulates ideas, & markets them across team and organization. Promotes a culture of continuous learning. Leads application/framework/service design efforts, optimizing for quality, testing, and scale. Communicates clearly with the team and management to define & achieve goals. Must Have: 2+ years of Experience with Angular. Excellent knowledge of front-end design and development. Strong expertise with HTML, CSS, and writing cross-browser-compatible code. Hands-on and implements complex AngularJS applications, directives, controllers, services. Good understanding of AJAX and JavaScript DOM manipulation techniques. Experience in JavaScript build tools like Grunt or Gulp. Thorough understanding of Computer Science Fundamentals and data structures. Critical thinking and problem-solving skills. Experience in working with the backend team for integrations. Experience with RESTful services.

Description: Sr. Security Engineer - Application Security About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the Role: The Sr. Security Engineer will be responsible for supporting Gartner s AppSec function. This individual will play an integral role in, executing daily vulnerability Assessments functions; (ii) working closely with Information Security partners, and technology stakeholders to identify risks/vulnerabilities and collaborate with key stakeholders on remediation, developing and tracking risk/vulnerability remediation and prioritize effort across our various business units, partnering to implement security tools, technologies and controls with an appropriate balance of security, business, and user experience, while providing education and training; and engineer automation solutions and/or security tool integrations to assist with day-to-day AppSec responsibilities. What you ll do: Supports day-to-day life cycle management of identification and remediation of security vulnerabilities and threats to Gartner Systems and Data, partnering with key resources on remediation. Ability to create reasonable and actionable recommendations based on the analysis of vulnerability data and impact to Gartner s security posture. Coordinate the orchestration, automation, and management of security technologies and platforms. Own day-to-day life cycle management, including identification, threat assessment, threat modeling and risk avoidance. Apply technical expertise and skills to develop and implement solutions to meet complex business and technical requirements, working collaboratively across functional areas to turn innovative ideas into reality. Define and implement meaningful metrics to measure the effectiveness of security controls through KRIs and security scorecards. Serve as a subject-matter-expert for Application Security; act as a first point of contact for critical issues, security risk assessments and triaging CI/CD issues with Partners and stakeholders. Evaluate business and technical requirements to identify and implement tools, processes, and technologies to improve our security posture in our environments. Ensure the continuous improvement of existing compliance processes. What you ll need: Strong independent critical thinking, problem-solving skills, and the ability to consistently evaluate and pivot based on the current organizational priorities. Proven Experience Developing and maturing KPI s and Metrics to assess the effectiveness of a Application security program. Must Have: 4+ year s of Technical and Professional Expertise. Proven communication, collaboration, and critical thinking skills. Ability to define and communicate risk in a business-relevant language and to non-technical audiences. Deep technical expertise in at least one additional area of Information Security. Ability to think like a bad actor and use that context to develop threat models. Passion for finding flaws in processes and ability to efficiently communicate recommendations to fix them. Proven ability to communicate and educate Engineering and Architecture teams as to why Information Security is an important function to the business. Nice to Have: Familiarity with technical security controls, guidelines, and frameworks outlined by standards such as SOC2, ISO 27001/27013, NIST 800-53. Ability to automate tasks and code solutions to repetitive problems. Scripting or programming experience (Java, .NET, HTML, Ruby, PHP, Perl, C#, Python, JavaScript, PowerShell, Bash). Experience with penetration testing and web application assessment. Who you are: Proven communication, collaboration, and critical thinking skills. Ability to build trusting, meaningful relationships with peers, stakeholders, partners and suppliers. Ability to define and communicate risk in a business-relevant language to both non-technical and technical audiences. Ability to apply expert knowledge to solve complex business/technical issues strategically. Desire for life-long learning and continuous personal/professional development. Don t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

Your Impact In this role, you will be integral in supporting team members, consultants, and clients with requests and engagements within your area of expertise. You will tackle complex challenges faced by leading life sciences companies, particularly in pharmaceutical operations such as manufacturing networks, external supply management, and supply chain optimization. You will also delve into the evolving impact of digital and automation technologies in these domains. Additionally, you will develop a well-rounded understanding of industry and economic trends to establish a strong area of expertise in life sciences. You'll work closely with Life Sciences Operations leaders on key initiatives and leadership objectives, such as preparing practice qualification materials and assisting in leadership meetings. Your contributions will help project teams navigate industry trends, key players, and research challenges. Using your knowledge, you will help codify best practices and develop new research products, such as fact packs, summary perspectives, and analytical reports. Your work will include developing benchmarking tools and producing high-quality, client-ready deliverables that are comprehensive, well-organized, and insightful. As you progress, you'll also mentor new team members, fostering their professional growth, and contributing to the success of the knowledge management team. You will build strong communities across various practices and offices, and create strong connections with knowledge professionals in other units as well as consultants across the firm. Your Growth Based in our Gurugram office, you will be a part of the Life Sciences Intelligence team in India, embedded within our Life Sciences Practice. As part of our global knowledge network, you will collaborate with over 100 professionals based in key hubs such as Waltham, New Jersey, Brazil, London, Brussels, Poland, Lisbon, India, Japan, and China. In this role, you'll collaborate with fellow team members, consultants, and clients to drive impactful projects. You ll work across multiple industry and functional areas to generate unique insights, enhance capabilities, and deliver the best of our firm s expertise to clients. Your Qualifications and Skills A degree in Pharmacy/Biotech, an MBA, M.S. (Pharmacy), or M.Tech (Biotech) is preferred. A minimum of 2 years of experience in Indian pharmaceutical operations, consulting, or industry, particularly in areas like supply chain, manufacturing, quality, and procurement. Strong understanding of economic, financial, and business concepts. Proficiency in IT tools, including Excel, Word, PowerPoint, and basic business software. Analytical skills with knowledge of tools such as SAS, SPSS, Alteryx, and Tableau (a plus). Ability to structure and solve ambiguous problems. Adaptability in a dynamic, fast-evolving environment. Comfort working within diverse teams to craft optimal solutions and drive action. Ability to build and maintain trust-based relationships with colleagues and clients. Qualification : A degree in Pharmacy/Biotech, an MBA, M.S. (Pharmacy), or M.Tech (Biotech) is preferred.

About the Role We are looking for a talented Functional Analyst to support the implementation of our Salesforce Revenue Cloud solutions. This role offers a unique opportunity to work closely with clients and internal teams, playing a critical role in ensuring our Salesforce platforms align with business requirements and best practices. Your expertise will help streamline processes, enable seamless integrations, and enhance the customer experience. Key Responsibilities Collaborate closely with internal teams and clients to gather and understand business requirements related to Salesforce Revenue Cloud, translating them into effective solutions. Peer review designs delivered by System Integrators, ensuring solutions for Salesforce CPQ (Configure, Price, Quote) and Billing align with dunnhumby s requirements and Salesforce best practices. Customize and configure Salesforce applications to support Revenue Cloud processes, ensuring scalability and usability. Develop and execute data migration strategies when needed, ensuring accurate and efficient data transfer. Integrate Salesforce CPQ with external systems such as CRM, ERP, and payment gateways, ensuring data consistency across platforms. Implement automation through workflows, process builders, and approval processes to streamline quote generation, pricing, and approvals. Stay up to date with the latest Salesforce Revenue Cloud features, updates, and best practices to continuously improve processes and solutions. Provide technical guidance and mentorship to junior team members. Troubleshoot and resolve technical issues related to Salesforce Revenue Cloud implementation. Skills & Experience Required Salesforce Certified, with proven experience in Salesforce Revenue Cloud (CPQ & Billing). Minimum of two end-to-end Salesforce Revenue Cloud implementations. Experience integrating Salesforce CPQ with ERP systems and other enterprise platforms. Strong knowledge of Salesforce configuration, customization, and automation tools (Workflows, Process Builder, Approval Processes). Solid understanding of data migration processes within Salesforce environments. Familiarity with best practices in data consistency, security, and compliance within Salesforce. Strong problem-solving skills, with the ability to diagnose issues quickly and provide effective solutions. Excellent communication and collaboration skills, with the ability to work effectively with both technical teams and business stakeholders. Ability to work in agile environments, balancing priorities between technical delivery and business requirements. What You Can Expect from Us At dunnhumby, we go beyond traditional expectations to create a rewarding and flexible working environment. Competitive compensation and benefits package. Flexible working hours, including your birthday off. Opportunities to work with cutting-edge technologies and global clients. A collaborative, innovative culture that encourages experimentation and continuous learning. A strong commitment to diversity, equity, and inclusion, supported by employee networks like dh Gender Equality Network, dh Proud, dh Family, dh One, and dh Thrive. Flexible Working at dunnhumby We recognize the importance of work-life balance and are committed to providing flexible working arrangements wherever possible. If flexible working is important to you, please discuss this with your recruiter during the hiring process we are open to exploring agile working options to help you thrive both professionally and personally.

Lead Engineer Fire & PHE About Jacobs At Jacobs, we are committed to challenging today to reinvent tomorrow. We solve the world s most critical challenges by transforming abstract ideas into innovative realities that drive thriving cities, resilient environments, mission-critical outcomes, operational advancements, scientific discoveries, and cutting-edge manufacturing. Your Impact As a Lead Engineer Fire & PHE, you will be responsible for designing and implementing Fire Suppression, Process Drainage, and Plumbing Systems for industrial projects, including: Pharmaceutical Facilities FMCG Industries Data Centers Electric Vehicle Manufacturers & Battery Plants Paint & Industrial Projects This role requires expertise in fire protection, plumbing, and process drainage systems, ensuring compliance with industry codes and standards while delivering high-quality, safety-driven designs. Key Responsibilities Fire Suppression System Design Design and specify fire suppression systems, including: Wet-pipe, dry-pipe, pre-action, deluge systems Fire pumps and storage tanks Knowledge of special fire protection systems, such as: Foam, spray, mist, clean agent, wet/dry chemical, and carbon dioxide systems (preferred) Perform hydraulic calculations and coordinate with external vendors for special hazard systems. Prepare technical data sheets and material requisitions. Ensure compliance with industry codes and standards (IS, NBC, NFPA, ISO, ASME). Collaborate with clients, multi-disciplinary teams, and stakeholders to develop a clash-free design. Review 3D models (Navisworks) and provide feedback. Conduct field inspections, review contractor shop drawings, and oversee testing & commissioning reports. Provide technical coordination with contractors and site teams, resolving RFIs (Requests for Information). Process Drainage & Plumbing System Design Design Process Drainage Systems for Bio Waste, Sterile, High & Low TDS, and Steam Condensate Drainage Systems to prevent backflow and contamination. Translate P&ID diagrams into drainage layouts, coordinating with Process Teams & Vendors. Develop Plumbing Drainage (Internal & External), Water Supply, Sewerage, Stormwater, and Rainwater Harvesting Systems. Design underground sewerage and stormwater systems, including STP (Sewage Treatment Plants) & WTP (Water Treatment Plants). Establish water demand, sizing, and storage locations for process buildings. Select and size hot water systems, grease traps, and organic waste converters. Perform water distribution sizing (Cold & Hot Water) and space planning for water & sewage treatment plants. Create detailed drawings, BOQs (Bill of Quantities), and technical documentation. Ensure regulatory compliance with IS, NBC, IBC, NFPA, IPC, UPC, and CPHHEO manuals. Conduct quality checks on 2D/3D modeling for process drainage & plumbing deliverables. Oversee testing, commissioning, and vendor data incorporation. Lead plant design activities, collaborating with structural, electrical, architectural, and process teams. Manage scope, budget, and schedule to meet project deadlines. Technical Skills & Competencies Proficiency in AutoCAD & Navisworks (Essential) Experience with SmartPlant 3D, Civil 3D, REVIT, Bluebeam (Preferred) Knowledge of AutoPIPE, AutoCAD Plant 3D (Added Advantage) Ability to design multi-disciplinary systems per industry codes and best practices Strong problem-solving, coordination, and project management skills Qualifications & Experience Education: B.E./B.Tech in Civil or Mechanical Engineering (or a related discipline) from a recognized institution. Experience: 12-15 years of experience in a Design Consultancy or Contractor Role (Essential). Strong expertise in fire protection, plumbing, and process drainage design for industrial projects. At Jacobs, we offer a dynamic and growth-oriented environment where you can: Work on global, industry-leading projects. Develop your career through continuous learning and upskilling. Collaborate with highly skilled professionals across disciplines. Enjoy a flexible work culture, competitive benefits, and career advancement opportunities. At Jacobs, we empower you to shape the future. Be part of a world where your expertise drives innovation and transformation. Qualification : B.E./B.Tech in Civil or Mechanical Engineering (or a related discipline) from a recognized institution.

Job Description: Accounting Manager About MongoDB MongoDB empowers innovators to create, transform, and revolutionize industries by leveraging the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. With a global presence and over 175,000 new developers signing up each month, leading organizations such as Samsung and Toyota trust MongoDB to develop next-generation, AI-driven applications. As the fastest-growing database platform, MongoDB is redefining industries with groundbreaking applications and disrupting the traditional database market. This is a unique opportunity to join a transformative company at the forefront of innovation. Role Overview We are seeking a highly motivated Accounting Manager to join the International Financial Compliance team. This team ensures compliance with local accounting standards and filing requirements for international entities while providing strategic accounting advice for business and tax initiatives. Reporting to the Director of International Financial Compliance in Dublin, you will oversee a portfolio of entities and collaborate closely with operational teams in India, local accounting providers, auditors, and cross-functional teams, including Tax, Treasury, Legal, and Finance. This role offers an excellent opportunity for an experienced accountant seeking career growth within a dynamic, high-growth organization. This role is based in Gurugram, India, as part of our hybrid working model. Key Responsibilities Ensure statutory compliance for a portfolio of entities. Prepare or review statutory trial balances and bridge files. Manage the preparation of annual statutory financial statements and audits. Maintain strong relationships with local auditors and accounting providers. Provide technical guidance and support to team members. Support month-end close activities. Assist with local tax audits and accounting requirements. Lead global and cross-functional projects. Continuously improve internal controls and maintain up-to-date procedural documentation. Qualifications & Experience Bachelor s and/or Master s degree in Accounting or a related field. Qualified Accountant (CA/CPA/ACCA). 3-5 years of post-qualification experience (PQE). Minimum 5 years of experience in a similar accounting role within a shared service/center of excellence or accountancy practice. 2-3 years of experience managing audits. Strong knowledge of IFRS and local GAAPs (advantageous). Familiarity with Tax, ESG, and US GAAP (preferred). Project management expertise. Fluent in English; proficiency in a local language is a plus. Ability to work independently and collaboratively within a team. Strong analytical, problem-solving, and prioritization skills. Excellent written and verbal communication skills. Proficiency in MS Excel, Google Suite, and Word; experience with NetSuite or other ERP systems is an advantage. Success Measures Within 3 months: Fully onboarded, taking ownership of assigned entities. Within 6 months: Proficient in MongoDB s accounting processes and structures, managing direct reports as a functional manager. Within 12 months: Expanded network across internal and external stakeholders, actively promoting awareness of key statutory compliance issues within the accounting organization. Culture & Benefits At MongoDB, we foster a supportive and enriching culture to drive personal and professional growth. From employee affinity groups and fertility assistance to generous parental leave, we prioritize employee well-being at every stage of their journey. Learn more about life at MongoDB and join us in making a meaningful impact on the world. MongoDB is an equal-opportunity employer committed to diversity and inclusion. We provide accommodations for individuals with disabilities throughout the application and interview process. If you require accommodations, please inform your recruiter. Join MongoDB and be part of a global team driving innovation in financial compliance! Qualification : Bachelors and/or Masters degree in Accounting or a related field.

Workplace & Transport Coordinator Location: Gurugram, India About MongoDB MongoDB empowers innovators to create, transform, and disrupt industries by unlocking the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available across 115+ regions on AWS, Google Cloud, and Microsoft Azure. With offices worldwide and 175,000+ new developers signing up each month, we help organizations modernize legacy workloads, embrace innovation, and build AI-powered applications. Position Overview This is a dynamic role requiring proactive problem-solving, multitasking, and a commitment to maintaining a world-class workplace. You will work alongside a strong local and global team, including the Workplace Manager, Transport Coordinator, and Workplace Coordinator, to create an engaging and efficient office environment. Key Responsibilities Workplace Operations & Facility Management Maintain a safe, professional, and clean workplace, ensuring compliance with regulatory standards. Oversee Annual Maintenance Contracts (AMCs), ensuring timely renewals and service adherence. Conduct daily facility inspections, proactively addressing issues and maintaining high workplace standards. Collaborate with IT, HR, and local leadership on workplace projects, onboarding, and events. Track and resolve employee requests efficiently through the internal ticketing system. Support or lead facility improvement and expansion projects as needed. Transport Coordination Assist the Transport Coordinator with daily operations, including shift coverage when required. Allocate transport, assign routes, and ensure smooth communication with employees and transport providers. Ensure strict compliance with company transport policies and employee safety guidelines. Collect and analyze feedback to drive continuous improvements in transport services. Maintain a seamless and reliable office commute experience for employees. Vendor & Procurement Management Establish and maintain relationships with vendors for repairs, maintenance, and operational needs. Partner with Procurement and Finance teams to negotiate contracts and ensure timely payments. Manage purchasing databases to ensure budget adherence and process efficiency. Monitor vendor performance and project success rates. Qualifications & Skills 4+ years of experience in workplace operations, facility management, and/or transport administration. Strong knowledge of hard services (HVAC, electrical, plumbing) and vendor management. Excellent problem-solving, organizational, and communication skills. Ability to prioritize tasks, deliver high-quality services, and collaborate across teams. Proficiency in MS Office and workplace management tools. Strong emotional intelligence to interpret and address workplace dynamics effectively. Adaptability and a proactive approach to operational challenges. Success Metrics Positive feedback from local office leaders and stakeholders. Improved facility processes leading to enhanced employee experience and efficiency. A smooth, hassle-free office commute experience through optimized transport operations. We are committed to fostering a supportive and enriching workplace culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize our employees' well-being and growth. Equal Opportunity & Accommodations MongoDB is an equal opportunity employer and provides necessary accommodations for individuals with disabilities. If you require accommodation during the application or interview process, please inform your recruiter. Join us in making an impact on the world with cutting-edge technology and innovation!

Description Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products and services to advance the health and well-being of people. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity. Janssen India, the pharmaceutical division of Johnson & Johnson India, is dedicated to addressing and solving some of the most important unmet medical needs of our time in India, in oncology, immunology, neuroscience and analgesia, dermatology, infectious diseases and metabolic diseases. Driven by a strong dedication to the health and well-being of patients, Janssen India brings innovative products, services and solutions to people throughout the world. Janssen recognizes the impact of serious conditions on people s lives, and aims to empower people through disease awareness, education and access to quality care in six therapeutic areas. Job Description: Johnson & Johnson is recruiting for Zonal Medical Advisor Immunology, Medical Affairs located in Delhi/ Bengaluru/ Hyderabad, India. The position reports to the TA Lead Immunology, Johnson & Johnson Innovative Medicine, India. Position overview: Be a therapeutic area scientific expert where you will be scientific face of the company engaging in interactions with Key Opinion Leaders(KOL) discussing treatment trends, clinical trial data of our molecules and seeking insights that support the medical strategy. Key Responsibilities: Primary scientific face of the organization to KOL s for Immunology therapy area, responsible for: Identification, mapping and profiling of KOL s of the given geography and therapy area on an ongoing basis Engagement of identified KOL s through medical affairs initiatives in alignment with the overall franchise plan Represent the TA for medical & scientific affairs on all relevant cross functional teams and internal and external initiatives. Gathering customer insights and conveying them back to the franchise team Receiving and processing scientific information request received from Healthcare Professionals(HCP) Scientific resource for the sales team of the given therapy area responsible for regular training and flow of latest medical developments in the given field This is a highly collaborative role that requires excellent communication and influencing skills with all internal stakeholders to develop and implement medical strategy, to shape the external scientific landscape that can enable the fastest access to new products/indications for our patients, medical staff and the greater community. The position will require 70-80% travel for interaction with customers and various stakeholders. Qualifications Medical graduate (MD/ MBBS/ BDS /MDS) or Pharmaceutical university Degree ( PharmD or PhD) Minimum of 0-3 years experience in pharmaceutical/healthcare industry Good understanding of medical affairs function Understanding of local regulatory policy and industry's code of practice related to drug registration, pharmaceutical promotion and clinical research. Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualification : Medical graduate (MD/ MBBS/ BDS /MDS) or Pharmaceutical university Degree ( PharmD or PhD)

Department Overview: The CFR Control Management Issues, Events & Remediation team focuses on ensuring timely identification, response, and resolution of risk events and issues, minimizing impact, and preventing recurrence through effective remediation and lesson learning. This role involves collaboration across multiple business units, functional areas, and geographies. Role Overview: The Analyst will play a vital role in supporting the CFR Issues, Events & Remediation process, focusing on ensuring that control management is embedded in daily operations. The Analyst will assist with root cause analysis, track remediation progress, ensure quality documentation, and communicate with stakeholders to ensure transparency and accountability in the issue management process. Key Responsibilities: Root Cause Analysis: Assist in the investigation and analysis of issues, focusing on identifying the root causes of repeated risk types. Quality Assurance: Ensure that the documentation of issues and events meets quality standards and accurately reflects the impact, urgency, and resolution. Remediation Support: Track remediation progress, validate the efficacy of resolutions, and communicate status updates to relevant stakeholders. Issue Trend Identification: Analyze issues and events to identify trends, potential systemic risks, or control weaknesses within business unit processes. End-to-End Issue Resolution: Support the review of the End-to-End (E2E) issue resolution process and ensure that issues are effectively addressed. Sample Testing: Perform testing to ensure that remediation actions are complete and have effectively addressed the underlying issues. Reporting & Insights: Prepare and review detailed reports on issue status, trends, and outcomes, and share insights across the enterprise to foster better practices. Required Qualifications: Experience: 2-4 years of experience in operational risk management, preferably within a Risk or Internal Audit function, with an understanding of the operational risk management lifecycle. Skills: Strong project management, communication, and interpersonal skills. Process Governance: Experience with process governance and an understanding of processes aligned with policies, regulatory frameworks, and operational standards. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to evaluate risk scenarios and identify trends effectively. Preferred Qualifications: Education: Bachelor s degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus. Experience in Operational Risk: Experience in scoping, prioritizing, and supporting the remediation of operational issues, performing root cause analysis, and quality assurance on operational risk documentation. Remediation Strategy: Ability to recommend remediation strategies for operational risks and support the E2E issue resolution process. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Flexible Work Options: Hybrid, onsite, or virtual work arrangements based on the role and business needs. Paid Parental Leave: Generous paid parental leave policies (depending on location). Wellness Support: Free access to global on-site wellness centers, counseling support through the Healthy Minds program. Career Development: Opportunities for training and career advancement. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors degree in Finance, Business, Risk Management, or a related field. Advanced degrees or certifications (e.g., MBA, MSc) are a plus.

Department Overview: The Sales and Business Enablement (SABE) team provides sales performance reporting and business enablement support. The Internal Governance team within SABE identifies, measures, assesses, reports, monitors, and controls operational risk exposures while ensuring compliance with regulatory and legal requirements. This position focuses on championing operational risk behaviors and actions across SABE processes and the overall implementation and governance of the risk framework. Role Overview: As an Operational Risk Analyst, you will support the development and implementation of the operational risk framework for SABE, ensuring effective risk management within processes. You will collaborate with multiple teams, perform independent testing, manage risk events, and drive continuous improvements in the risk management process. Key Responsibilities: Risk Framework Development: Support the development of an operational risk framework to ensure effective risk management within SABE processes. Communication & Training: Facilitate the understanding and use of the risk governance framework through regular communication across SABE processes. Collaboration with Governance Groups: Engage with SABE functional teams, GSG Control Management, and other governance groups (e.g., SoX office, GRC) to design and implement robust controls. Independent Testing: Conduct independent testing to monitor the effectiveness of risk controls. Audit Support: Support SABE functional teams in internal and external audits. Proactive Risk Identification: Identify high-risk areas and help implement proactive interventions. ORE Management: Manage operational risk events end-to-end, develop robust action plans to mitigate risks, and ensure timely closure. PRSA Management: Oversee the PRSA refresh exercise, adhering to internal policies and guidance. Required Qualifications: Experience: 5+ years of experience in financial services, particularly in operations, operational risk management, or audits. Education: Bachelor s degree in Business, Finance, Risk Management, or a related field. Risk Management Knowledge: Understanding of the operational risk management lifecycle and experience with tools such as Archer. Skills: Strong project management, communication, and collaboration skills. Ability to adapt quickly to changing priorities and handle multiple tasks. Interpersonal Skills: Ability to influence outcomes and build strong relationships with colleagues and partners. Self-motivation: A strong team player with the ability to manage multiple workstreams independently. Leadership Outcomes: Enterprise Thinking: Align the role s agenda with enterprise priorities, balancing the needs of customers, partners, colleagues, and shareholders. Innovation: Challenge the status quo and bring continuous innovation to the offerings. Decision Making: Demonstrate learning agility and make quick, high-integrity decisions. Customer Experience: Lead with a digital mindset to deliver the world s best customer experiences every day. Benefits & Perks: Competitive Compensation: Base salary with bonus incentives. Health & Wellness: Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Flexible Work Options: Hybrid, onsite, or virtual work arrangements based on role and business needs. Paid Parental Leave: Generous paid parental leave policies (depending on location). Wellness Support: Free access to global on-site wellness centers and confidential counseling support through the Healthy Minds program. Career Development: Opportunities for training and career growth. Equal Opportunity Employer: American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Qualification : Bachelors degree in Business, Finance, Risk Management, or a related field.

Company Overview: Louis Dreyfus Company (LDC) is a leading global merchant and processor of agricultural goods. With a broad range of business lines spanning the entire value chain from farm to fork, LDC is present in over 100 countries and employs around 18,000 people worldwide. Leveraging its extensive asset network and global reach, LDC serves customers and consumers across the globe, making it a key player in the agricultural industry. Job Description: As a Shipment & Documentation Manager at Louis Dreyfus Company, you will be responsible for handling and monitoring shipments in containers for India and third-country execution, ensuring compliance with contractual requirements and conditions. Your expertise in logistics, documentation, and coordination will be crucial to ensuring timely and accurate shipment processing. Key Responsibilities: Shipment Handling & Coordination: Monitor and manage container shipments, ensuring compliance with all contractual terms and conditions. Coordinate with the shipping line, manage freight bookings, and oversee customs formalities and logistics procedures. Letters of Credit (LC): Verify and check letters of credit in accordance with the terms and conditions of contracts. Handle the issuance and presentation of required shipping documents within the specified time frame. Pre and Post-Shipment Documentation: Oversee all documentation related to shipments, including but not limited to customs filings, Bill of Lading, Certificate of Origin, Phytosanitary Certificate, Fumigation Certificate, and BRC issuance. Ensure the closure of Outward Remittance (ORM) with banks. Stakeholder Management: Effectively manage relationships with key stakeholders, including overseas offices, shippers, buyers, and service providers. Communicate clearly and professionally, ensuring smooth coordination across all parties involved. Claims & Insurance Management: Handle claims and insurance matters related to shipments to ensure the protection of company assets and minimize risks. Reporting & MIS: Maintain accurate records and reports, providing insights into shipment progress and highlighting potential delays or issues. Prepare and present timely MIS reports to senior management. Team Management: Lead and manage a team of professionals, ensuring smooth operations and team development. Qualifications & Skills: Experience: 6-8 years of experience in container shipment execution, specifically dealing with Letters of Credit and shipping logistics. Education: Graduate or MBA in a relevant field (Logistics, Business, or International Trade). Skills & Knowledge: In-depth knowledge of operations at Container Freight Stations. Strong understanding of the shipping process, customs regulations, and international trade documentation. Proficiency in managing Letters of Credit and shipping documentation. Ability to effectively manage stakeholders and communicate with overseas offices and service providers. Key Attributes: Proactive, solution-oriented, and able to handle high-pressure situations. Strong team player with the ability to take ownership of tasks. Excellent written and verbal communication skills in English. Ability to maintain positive rapport with clients, buyers, and internal teams. Additional Information: Should be able to work under immense pressure while ensuring timely and accurate documentation. Proactive approach in managing potential shipment issues before they arise. Ability to manage a team and collaborate effectively across functions. Qualification : Graduate / MBA

Role Overview: As the Program Manager, you will be responsible for leading the BOLD program s global implementation. This role involves working with cross-functional teams to define project scope, objectives, and deliverables, ensuring that the program aligns with the overall business goals. You will also manage project plans, budgets, risks, and external vendors, ensuring smooth execution across all geographies. Additionally, you will be responsible for managing relationships with business leaders, especially within India, and fostering a culture of collaboration and continuous improvement across the project team. Key Responsibilities: Program Management: Lead the end-to-end implementation of the BOLD program (SAP S/4 transition), ensuring successful delivery across multiple regions (Asia, North America, South Latam, Europe, Africa). Cross-Functional Collaboration: Work closely with various teams to define project scope, objectives, and deliverables, ensuring alignment with company goals. Project Planning & Execution: Develop and maintain comprehensive project plans, timelines, and budgets. Monitor progress, manage risks, and ensure quality deliverables. Vendor & Consultant Management: Coordinate and manage external vendors and consultants, ensuring milestones are met and deliverables are of high quality. Leadership & Mentorship: Provide leadership to the project team, promote collaboration, innovation, and continuous improvement within the team. Stakeholder Communication: Regularly communicate project updates, status reports, and insights to stakeholders at all levels to ensure transparency and alignment. Business Relationship Management: Own the business relationship with local leaders in India, ensuring alignment on the project roadmap. Resource Management: Oversee the Back-office resources in India, contributing to the establishment of a South and South-East Asia center of excellence. Project Team Coordination: Manage the coordination of 200+ project team members across multiple regions. Skills & Qualifications: Hard Skills: Extensive experience with complex program management. Strong experience with SAP S/4 and SAP best practices, methodologies, and architecture principles. In-depth knowledge of the agri-commodity business and its industry-specific challenges and opportunities. Soft Skills: Hands-on and strategic: Ability to define long-term plans while diving deep into specific issues when necessary. Leadership: Impeccable communication skills and the ability to lead by influence. Proven ability to thrive in a fast-paced, dynamic environment with a proactive, results-oriented approach. Excellent communication skills (both written and verbal) in English for effective stakeholder engagement. Capable of handling both medium and long-term tasks with adaptability to innovative solutions. Experience & Education: Minimum of 10 years of experience in project management, with a proven record of successful implementations in complex organizational environments. Master s degree (or equivalent) in a related field. Additional Information: This role will be based at the Louis Dreyfus Company offices in Gurugram, India. The role offers an exciting opportunity to lead a transformative project in one of the most dynamic and critical industries worldwide. Qualification : Masters degree (or equivalent) in a related field

Associate, Technical Application Support (Customer Excellence Analyst) Location: Gurgaon, India Department: Operations Group Grade Level: 07 Job ID: 315830 Company: S&P Global Market Intelligence Overview As a Customer Excellence Analyst on the KY3P platform support team, you ll serve as a critical liaison between clients and S&P Global s internal operations. You'll support onboarding, training, issue resolution, and product adoption for major financial institutions using KY3P a platform that simplifies third-party risk management and due diligence. Key Responsibilities Act as the main point of contact during client onboarding and beyond. Ensure excellent customer service by resolving issues, answering queries, and meeting SLAs. Deliver training sessions and product demonstrations to promote platform engagement. Analyze client feedback and collaborate with internal teams to improve platform experience. Support data validation and integrity checks in coordination with business partners. Track and escalate bugs, feature requests, and product enhancement ideas. Stay current on regulatory trends and how they impact platform usage. Qualifications Education: Bachelor s degree (any field). Experience: 0 2 years (client service experience preferred). Strong communication skills with a client-focused mindset. Ability to multitask and collaborate across departments. Analytical mindset and a willingness to learn product and industry knowledge. What You ll Gain Experience supporting global banks and major financial clients. Hands-on training on industry platforms, regulations, and client management. Access to internal development programs and a strong career growth trajectory. Benefits & Culture at S&P Global Health & wellness coverage Flexible time off and family-friendly policies Learning & development resources Competitive compensation and long-term financial planning tools A global, diverse team built on values of Integrity, Discovery, and Partnership Qualification : Bachelors degree (any field).

Job Summary: Senior Application Specialist Location: Gurgaon, India Grade Level: 10 Department: Operations Group Company: S&P Global Market Intelligence Overview: As a Senior Application Specialist, you will play a pivotal role in delivering expert-level application support for thinkFolio, S&P Global s portfolio management software. You will be the primary liaison for troubleshooting and resolving client issues, maintaining service excellence, and contributing to documentation and process improvements. This role offers extensive cross-functional collaboration and interaction with global clients in the banking, asset management, and hedge fund industries. Key Responsibilities: Serve as a product expert for thinkFolio, offering technical and functional support to clients. Troubleshoot and resolve complex client issues efficiently, escalating when necessary. Manage incoming support requests, ensuring SLAs are met while maintaining clear communication. Document client issues, resolutions, and communication using internal support systems. Collaborate with global teams across business lines and senior management for knowledge sharing and resolution tracking. Contribute to the creation and maintenance of user manuals, troubleshooting guides, and knowledge base content. What You Bring: Education: Bachelor s degree in Computer Science, Information Technology, or related field. Experience: 5+ years in enterprise software support; experience in financial services or investment systems is preferred. Technical Skills: Proficiency in SQL, scripting languages, and data analysis tools. Soft Skills: Strong analytical, problem-solving, and communication skills. Ability to multitask and prioritize under pressure. Mindset: Customer-first attitude with an aptitude for learning new financial technologies and sharing knowledge. What s In It for You: Accelerated growth through exposure to enterprise software used by global financial institutions. Cross-regional collaboration and learning opportunities in a high-impact environment. Access to continuous learning, competitive compensation, wellness programs, and family-friendly benefits. The chance to be part of a global, inclusive organization driven by Integrity, Discovery, and Partnership. About S&P Global Market Intelligence: A division of S&P Global, we provide essential data, insights, and technology that enable clients to make confident decisions. We empower businesses to track markets, manage risk, and identify opportunities in a fast-changing global environment. Qualification : Bachelors degree in Computer Science, Information Technology, or related field.