Cross Functional Leadership Jobs in Bengaluru
1161 Jobs Found
Graphic Ui Developer
Bharat Fritz Werner
Position: Graphic UI Developer Department: Research & Development Reporting To: General Manager Location: Bengaluru Key Responsibilities Design & Development Work closely with a team of developers to create **innovative and intuitive graphic designs** for applications, functions, and brand-relevant design. Utilize graphic design tools to demonstrate R&D projects and bring new design ideas to life. Lead a small team of two developers in building full-fledged application development experiences. Standardize design components across multiple projects and code them for test production and deployment. Design Thinking & Implementation Apply **design thinking** to conceptualize and transfer ideas into images, drawings, or designs for embedded systems. Develop, code, and implement designs into software systems for embedded devices. Manage the entire system lifecycle from requirements design to production and commercial deployment release. Testing & Optimization Design, develop, code, test, and debug system software. Review code and designs to ensure quality and compliance. Analyze and optimize system efficiency, stability, and scalability. Product Integration & Support Integrate and validate new product designs. Support software QA and optimize I/O performance. Provide post-production support and troubleshooting. Assess third-party and open-source software for integration potential. Behavioral Competencies Innovation: Strong ability to adapt innovative design thinking and transfer those ideas into visual and functional components. Team Leadership: Ability to lead a small team effectively while also being hands-on in the development process. Communication: Strong written and spoken communication skills, with the ability to clearly explain complex concepts and designs. Problem Solving: Proactive in identifying issues and solving them with creative, efficient solutions. Skills and Expertise Graphic Design Tools Expertise in **Photoshop, Adobe Illustrator**, or similar graphic design tools. (**Essential**) Programming & Development Strong knowledge of **C, C++ (OOPs concepts), HTML, CSS, and JavaScript**. (**Essential**) Familiarity with **QT, QML, PyQt**. (Good to know) Python programming experience is a plus. (Good to know) 3D Design & Animation Experience with 3D animation tools like **Unity3D, Blender**, etc. (Good to know) Storytelling & Storyboarding Ability to create compelling **storyboards and storytelling** for design concepts. (Good to know) Testing & POC Setup Proficiency in writing test code and setting up **proof-of-concept (POC)** designs with available lab resources. Qualifications Essential: Bachelor's degree in Arts, Mechanical Engineering, Computer Science, Graphics & Animation Design, or equivalent. Experience: 2-4 years of professional experience in **graphic design and development**. Hands-on experience in **UI/UX design**, coding, and the development of graphic-intensive applications. Qualification : Bachelor's degree in Arts, Mechanical Engineering, Computer Science, Graphics & Animation Design, or equivalent
Lead/associate Manager - Case Processing1
Clinchoice
Lead/Associate Manager Case Processing 1 Location: Bengaluru Employment Type: Full-Time About the Role We are seeking a dynamic and experienced Lead/Associate Manager Case Processing to join our Pharmacovigilance team in Bengaluru. This role requires deep domain knowledge, leadership capability, and hands-on experience in handling Individual Case Safety Reports (ICSRs) across various sources. The ideal candidate will be responsible for managing day-to-day operations, ensuring compliance with global regulatory requirements, and mentoring a team of case processors. Key Responsibilities Operational Oversight Oversee and ensure the timely processing of ICSRs in accordance with SLA/KPI metrics. Allocate tasks effectively across the team to meet project deliverables and workload requirements. Proactively monitor team performance and work closely with team members to resolve operational or domain-related challenges. Risk & Issue Management Identify, escalate, and mitigate risks related to deliverables, compliance, or resourcing. Serve as a point of contact for internal stakeholders and clients regarding operational queries or escalations. Team Leadership & Performance Management Conduct regular performance evaluations, provide constructive feedback, and support career development of team members. Guide and mentor the team and Subject Matter Experts (SMEs) in ICSR processes, compliance standards, and MedDRA coding. Support functional capability development within the team and leadership pipeline. Training & Quality Assurance Conduct process and project-specific training as needed to ensure team competence and readiness. Ensure adherence to quality standards by contributing to quality system documentation, SOPs, and procedural updates. Provide feedback and suggestions to strengthen client/internal workflows and ensure continuous improvement. Process Improvement & Strategic Contribution Suggest and implement process enhancements to improve efficiency, accuracy, and compliance. Contribute to the development of scalable and sustainable pharmacovigilance processes. Collaborate cross-functionally to support strategic goals and business growth initiatives. Required Experience & Knowledge In-depth understanding of ICH-GCP, GVP modules, 21 CFR, and relevant global regulatory requirements. Proven expertise in managing high-volume ICSR workloads, including serious, non-serious, and potentially serious reports. Experience processing ICSRs from diverse sources: spontaneous, literature, solicited, regulatory authorities, and clinical trials. Exposure to therapeutic areas such as rare diseases and oncology is highly desirable. Experience in literature screening and review would be an added advantage. Proficient in MS Office applications (Excel, Word, Outlook, PowerPoint). Candidate Profile Education: Master s degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements. Experience: 10 12 years of relevant experience in pharmacovigilance, case processing, or related functions. Strong leadership skills with a proven ability to train, mentor, and manage cross-functional teams. Demonstrated ability to allocate resources, manage competing priorities, and maintain high-quality standards. Proactive, process-driven mindset with a commitment to continuous improvement and regulatory compliance. Work with a global leader in drug safety and pharmacovigilance services. Lead high-performing teams and contribute to the delivery of impactful healthcare solutions. Be part of a collaborative environment that values innovation, learning, and operational excellence. Apply now to lead meaningful work that impacts patient safety around the world. Qualification : Masters degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements
Director Quality Engineer
Coindcx
Director Quality Engineering Experience: 15 20 years Location: Bengaluru Team: Engineering About CoinDCX At CoinDCX, we believe Change Starts Together. We are on a mission to make Web3 accessible to all, building cutting-edge products that solve real-world challenges in security, scalability, and user accessibility. In just six years, we ve transformed from India s first crypto unicorn to a platform serving over 125 million users worldwide. As we accelerate Web3 adoption, we are looking for visionary leaders to help us maintain world-class quality and performance standards. Role Overview As Director of Quality Engineering, you will lead and scale our QA and Performance Engineering functions to ensure the reliability, scalability, and security of our fintech products. You ll be responsible for driving the quality strategy across large-scale distributed systems and building a high-performing team passionate about excellence. What You ll Do Leadership & Strategy Lead and grow a team of 50+ QA, automation, and performance engineers. Define and execute a long-term quality engineering strategy aligned with business goals and regulatory requirements. Foster a culture of ownership, accountability, and continuous improvement. Quality Engineering Champion an automation-first approach across functional, regression, and integration testing. Oversee end-to-end validation for core product flows including trading, payments, custody, and compliance. Own testing strategies for microservices architectures and high-throughput APIs. Performance & Scalability Lead performance testing initiatives designed to support systems handling over 1 million TPS with sub-50ms latency. Develop frameworks for continuous performance benchmarking and capacity planning. Collaborate with SRE, DevOps, and Product Engineering to identify and mitigate performance bottlenecks. Non-Functional Testing Ensure comprehensive coverage for reliability, availability, failover, disaster recovery, and security. Drive chaos testing, fault injection, and compliance-related quality assurance processes. Collaboration & Stakeholder Management Partner with Product, Platform, Security, and Compliance teams to align quality standards with regulatory mandates. Provide executive reporting on quality, system resilience, and risk metrics. Influence cross-functional adoption of best practices in testing and release validation. What You Bring Experience 15+ years in QA and Performance Engineering, with at least 5 years in senior leadership roles. Proven experience managing large, high-growth fintech or financial services engineering teams (50+ members). Technical Expertise Deep expertise in testing large-scale distributed systems. Strong knowledge of performance, load, stress, soak, and chaos testing frameworks. Familiarity with cloud-native environments (AWS, Kubernetes), CI/CD pipelines, and observability tools. Domain Knowledge Extensive background in fintech or financial services (trading, payments, banking). Strong understanding of regulatory and compliance requirements in financial applications. Leadership & Soft Skills Exceptional people leadership, mentoring, and organizational scaling capabilities. Excellent stakeholder management with the ability to influence senior engineering and business leaders. Strategic, data-driven decision-making mindset. You re passionate and constantly curious about Web3 and Virtual Digital Assets (VDA). You act with ownership, drive excellence, and focus on measurable impact. You embrace a We over Me philosophy empowering your team as you grow. Change excites you and fuels your innovation mindset. You think beyond limits, challenging the status quo to push boundaries. Perks That Empower You Design Your Own Benefit: Personalize your perks to fit your lifestyle whether it s tech, travel, or pets, your priorities come first. Unlimited Wellness Leaves: Take time off as needed to recharge your health matters most. Mental Wellness Support: Access free counseling, expert sessions, workshops, and social events to stay balanced. Bi-Weekly Learning Sessions: Sharpen your skills and stay current with ongoing industry trends and knowledge. Join Us If you re ready to lead a high-impact team and help build the future of Web3 quality engineering we want to HODL you on our team!
Director Of Qa
Mpokket Financial Services Private Limited
Job Title: Director of QA Location: Bangalore Department: Quality Engineering Employee Type: Full-time Experience Required: 14 18 years Position Overview We are seeking an accomplished and visionary Director of Quality Assurance (QA) to lead our QA organization and ensure the delivery of world-class products. This leadership role requires deep expertise in quality engineering, strong technical acumen, and a strategic mindset. You will be responsible for defining the overall QA strategy, scaling high-performing teams, and implementing modern testing frameworks and methodologies that align with business and product objectives. This is a high-impact role, collaborating cross-functionally to champion a culture of quality across the organization. Key Responsibilities Strategic Leadership Define and execute a comprehensive QA vision and strategy aligned with the company's product development goals. Evolve QA methodologies and processes by integrating Agile, DevOps, and shift-left principles. Stay ahead of QA industry trends and innovations to drive continuous improvement and efficiency. Team Leadership & Development Recruit, build, and mentor a world-class QA team including managers, leads, and engineers. Foster a culture of ownership, collaboration, and continuous learning. Conduct regular performance reviews and support career development through coaching and training. Promote a "quality-first" mindset across all engineering and product teams. Quality Assurance & Testing Oversee planning and execution of all QA activities including functional, non-functional (performance, security, usability), automation, and regression testing. Lead the implementation and scaling of test automation frameworks to improve speed, coverage, and reliability. Manage defect tracking and resolution processes, ensuring root cause analysis and timely resolution. Define, track, and report on key quality metrics such as defect density, test coverage, automation ROI, and overall product health. Collaboration & Communication Partner with Product, Engineering, DevOps, and Business teams to embed quality early in the product lifecycle. Clearly communicate QA strategies, risk assessments, and progress updates to executive leadership and cross-functional stakeholders. Act as a quality evangelist across the organization, promoting best practices and shared accountability for quality. Process Optimization Identify inefficiencies and quality bottlenecks across the Software Development Lifecycle (SDLC). Champion continuous improvement initiatives to reduce time-to-market without compromising on quality. Advocate for shift-left testing approaches, integrating QA earlier in development workflows. Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related technical field. 15+ years of experience in Quality Assurance, including at least 7+ years in senior leadership roles (e.g., QA Manager, Senior Manager, or Director). Proven track record in building and scaling high-performing QA teams in product-driven environments. In-depth knowledge of testing methodologies (Agile, Waterfall, DevOps) and various testing types (functional, performance, security, usability). Strong experience with test automation tools and frameworks (e.g., Selenium, JMeter, Postman). Hands-on experience with CI/CD pipelines, quality gates, and DevOps practices. Strong analytical, problem-solving, and strategic decision-making abilities. Exceptional interpersonal, verbal, and written communication skills. Ability to thrive in a fast-paced, dynamic, and cross-functional environment. Preferred Qualifications Experience working in Fintech or regulated product-based environments. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP). This role offers a unique opportunity to shape and lead the quality vision of a cutting-edge organization. If you're passionate about software quality, innovation, and leading teams to excellence, we d love to meet you. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related technical field
Senior Architect
Vestian Global Workplace Services
Position: Senior Architect Design & Build Location: Bangalore Experience: 6 12 Years (Preferably in Commercial Interior Fit-Out Projects Design & Build, IPCs, or General Contracting) Role Overview: We are looking for a highly experienced and creative Senior Architect to lead design initiatives in commercial interior fit-out projects. This role requires a strategic thinker who can translate client visions into functional, aesthetically appealing spaces, while ensuring technical accuracy and compliance with regulations. The ideal candidate will bring expertise in architectural planning, space management, and project execution in a fast-paced design and build environment. Key Responsibilities: Create building designs and detailed architectural drawings both manually and using CAD tools. Lead client meetings to understand spatial needs and design intent, and translate these into feasible design solutions. Prepare space planning layouts, client presentations, technical documentation, and product recommendations. Modify and refine designs throughout the project lifecycle to ensure compliance with structural and regulatory standards. Collaborate with internal teams and external professionals, including service engineers, construction managers, and quantity surveyors. Oversee design implementation and coordination across all project phases, from concept to completion. Apply for planning permissions and consult with legal and regulatory authorities as needed. Support business operations by participating in client interactions, presentations, and events. Assist in product selection, placement, and pricing based on design requirements and budget constraints. Regularly visit sites, attend meetings, and supervise on-site execution to ensure design alignment and quality control. Qualifications & Skills Required: Bachelor s Degree in Architecture; Postgraduate Degree in Construction Management is a plus. 6 12 years of professional experience in commercial interior architecture (preferably in a Design & Build or IPC environment). Strong portfolio showcasing commercial fit-out projects and space planning expertise. Excellent design, drafting, and CAD skills. High levels of creativity, attention to detail, and technical acumen. Effective organizational, time management, and multitasking abilities. Strong interpersonal and communication skills. Willingness to travel and work under tight deadlines and budget constraints. Strong teamwork and leadership qualities with the ability to collaborate across disciplines. Qualification : Bachelors Degree in Architecture; Postgraduate Degree in Construction Management is a plus.
Technical Consultant - L1
Wipro Limited
Technical Consultant - L1 Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Role Overview: The Technical Consultant professionals will provide technical expertise to plan, analyze, define, and support the delivery of technical capabilities for clients' transformation, enhancement, advanced problem-solving skills, and support projects. Key Responsibilities: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement/support project. Develop high-level design, detailed design, and technical/integration solutions to meet the needs. Collaborate with clients to understand their business needs and processes. Participate in technical and technology workshops to understand and deliver integration requirements. Drive client discussions to define integration requirements and translate them into technical solutions. Provide training and support to end-users. Write technical specifications and test plans for development teams to ensure test-driven development. Manage projects and timelines effectively. Provide expert support to various projects and delivery engagements as and when required. Drive innovation/transformation agenda in large existing accounts and provide delivery support. Engage in escalation management and client delivery support. Interact with SAP and third-party partners. Performance Metrics: No. Performance Parameter Measure 1. Job Knowledge Consider existing skill levels and measure cross-skills & upskills acquired to remain current on new developments in respective SAP Technical module. 2. Customer Satisfaction As defined by client SLAs. 3. Managing Change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective. Measure overall adaptability/flexibility to move from one project to another project. 4. Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively. 5. Customer Responsiveness Measure responsiveness & courtesy in dealing with external customers, internal staff, and teammates in a courteous manner. About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.
Peoplesoft Application Specialist
Oracle India
PeopleSoft Application Specialist Location: Bengaluru, Karnataka, India / Hyderabad, Telangana, India Job Category: Support Experience Required: 6 to 10+ years Job Description: As a PeopleSoft Application Specialist, you will play a key role in supporting PeopleSoft applications and modules, including FSCM, HCM, and Campus Solutions. You will be working with clients, project leads, and PMs to understand goals, requirements, and challenges, then designing and implementing business and technical solutions. This is a client-facing role, and your focus will be on delivering high-quality services, troubleshooting, and ensuring that PeopleSoft modules are functioning optimally during the implementation and post-go-live phase. You will be responsible for overall delivery quality, ensuring that the team aligns with standard practices and methodologies. Your expertise in PeopleSoft modules and hands-on experience with upgrades and migrations will be essential for success in this role. Responsibilities: PeopleSoft Modules: Work with modules such as Asset Management, Expenses, Inventory, Supplier Contracts, Customer Contracts, Payables, General Ledger, Projects, Grants, Billing, Receivables, Time and Labor, Absence Management, NA/Global/US Payroll, Core HR, Recruiting, and more. Troubleshooting: Diagnose and resolve PeopleSoft-related issues, ensuring the accuracy of business systems. System Testing & Acceptance Criteria: Develop test plans and acceptance criteria for the PeopleSoft applications. Application Services: Provide PeopleSoft Application Managed Services, troubleshoot issues, and help stabilize the applications during and after the go-live phase. Client Communication: Communicate effectively and proactively with Project Managers, Team Members, and Client Business Users. Enhancements & Improvements: Work with business users to identify possible improvements in customized objects or processes. Consulting & Analysis: Analyze business requirements, perform fit/gap analysis, and write functional/technical specifications. Interface Design: Experience in designing and maintaining interfaces with external systems and vendors. Hands-On Development: Work with PeopleCode, Application Engine, AWE, Component Interface, Integration Broker, SQR, BI Publisher. Upgrades: Experience with PUM upgrades, tools upgrades, and application migrations. Documentation & Testing: Proven skills in creating testing scripts, test execution, and quality assurance processes. Requirements: Education: BS or MS in Computer Science or related fields. Experience: 8+ years of hands-on PeopleSoft Functional experience, with proficiency in at least 5 PeopleSoft modules. Technical Skills: Strong experience with PeopleSoft tools such as PeopleCode, PeopleTools, Application Engine, and more. Healthcare Industry Experience: Preference for candidates with experience in a healthcare industry environment. Communication: Excellent written and verbal communication skills. Shift Work: Ability to work in shifts, including night shifts. Relocation: Open to relocation to either Bangalore or Hyderabad. Onsite Travel: Willingness to travel onsite (U.S.A) as required. Teamwork: Must be a strong team player with the ability to work independently. Diversity & Inclusion: Oracle is committed to an inclusive workforce that values diverse insights and perspectives. Oracle offers a highly competitive suite of employee benefits, including medical, life insurance, retirement planning, and more. Our inclusive culture encourages thought leadership, innovation, and collaboration across teams, ensuring that every voice is heard and valued. Qualification : BS or MS in Computer Science or related fields.
Engineering Manager(middleware)
Falconx
FalconX is a pioneering team of operators, investors, and builders dedicated to revolutionizing institutional access to crypto markets. Sitting at the intersection of traditional finance and cutting-edge technology, FalconX tackles the industry's most pressing challenges. The digital asset market can be complex and fragmented, with limited products and services designed to support the advanced trading strategies, structures, and liquidity needs seen in conventional financial markets. FalconX provides a comprehensive platform that empowers clients to seamlessly navigate this ever-evolving landscape from initial entry to full-scale digital asset strategies. Impact At FalconX, you ll play a vital role in helping establish crypto assets as a successful asset class. Some of the world s largest financial institutions from Wall Street to Silicon Valley and beyond will look to you for the best market prices, deep insights, and expertise on crypto industry trends. With your leadership and experience, you ll directly shape our trading strategies while upholding our core values of speed, transparency, and trust. What You ll Be Working On Mentor and guide engineers to grow their technical skills and career development Continuously improve product quality, security, and performance Lead agile project management processes to deliver impactful outcomes Provide technical and architectural coaching and guidance to team members Actively recruit and hire globally-distributed technical talent Conduct managerial and technical interviews and train the team on interview best practices Implement process improvements that drive operational efficiency Conduct regular 1:1s to support individual growth and team alignment Drive and foster technical decision-making, while owning final decisions where necessary Collaborate on and draft quarterly OKRs and Engineering KPIs Requirements Proven cross-functional leadership skills regularly achieving alignment across departments Minimum 9+ years of total experience, including at least 3+ years in a leadership role while remaining hands-on technically Strong programming skills in Python and/or Golang, with ability to perform code reviews and manage technical expectations across teams Experience coordinating with Product, Design, and other Engineering teams Excellent written and verbal communication skills Understanding of other functional areas within the team (DevOps, Security, Infrastructure, etc.) is a plus Opportunity to work at the forefront of digital finance, shaping the future of institutional crypto adoption Collaborate with a diverse, high-performing global team of top-tier talent from leading financial and technology institutions Drive impact in a fast-paced, high-growth environment, where innovation and agility are key Apply now and become part of FalconX s journey.
Principal Cpu Architect
Arm Limited
CPU Performance Engineer Company Arm Location Bengaluru Job Overview At Arm, we are building the Future of Computing. Achieving generational performance gains requires deep understanding of the core, microarchitecture, system-level details, and the workloads that run on them. We are seeking a highly motivated and skilled engineer to drive analysis, characterization, and deep understanding of complex infrastructure workloads. This is a versatile and high-visibility role requiring collaboration with global teams including hardware architects, software engineers, and toolchain experts. Your work will help shape the next-generation CPU microarchitecture through comprehensive workload performance analysis. Responsibilities Perform performance analysis and characterization of complex infrastructure workloads to identify software and microarchitectural improvements for next-generation processors/systems. Analyze CPU performance, power, and cost while identifying key technology challenges and opportunities for innovation. Collaborate with Arm architects to develop technologies that contribute to maintaining a best-in-class compute systems roadmap. Develop expertise in the competitive landscape and emerging technologies in areas such as infrastructure, computer vision, and machine learning. Required Skills and Experience Strong knowledge and experience in CPU architecture and microarchitecture, gained through development, research, or performance analysis/modeling/design. Ability to break down workload performance into insights spanning software (applications, toolchain, libraries) and CPU/system microarchitecture. Proven ability to work effectively both independently and as part of geographically distributed teams across multiple functional groups. Innovative mindset with a strong drive to explore new approaches, influence stakeholders through detailed investigation, and solve challenging technical problems. Bachelor s or Master s degree in Computer Science, Engineering, or a related field, with at least 10 years of experience in CPU or SoC performance analysis. Nice-To-Have Skills and Experience Experience in CPU performance analysis and/or modeling. Background in workload analysis, characterization, and/or optimization of open-source software. Understanding of CPU infrastructure architectures and system-level constraints. Hands-on experience with advanced CPU techniques such as branch prediction and prefetching. Comfort working with emerging technologies and staying current with research advancements. Track record of influencing product roadmaps and delivering innovative solutions through prototypes and empirical analysis. What Arm Offers Arm provides an exceptional collaborative environment, offering exciting challenges and career growth opportunities. If you are interested but feel you don t meet every requirement, we encourage you to apply we value diverse skills and innovative thinking! #LI-KR2 Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field, with at least 10 years of experience in CPU or SoC performance analysis.
Principal Software Developer
Oracle Corporation
Job Title: Senior Software Engineer Company: Oracle Location: Bengaluru Position Summary Oracle is seeking a highly skilled and experienced Senior Software Engineer to join our team. The ideal candidate will have 6 to 10 years of experience in software engineering, proficient in Java, microservices, SQL, and cloud technologies. This role involves leading and advising architecture discussions, design sessions, and code reviews, ensuring functional correctness, architectural maintainability, and performance. Key Responsibilities Technical Leadership: Develop long-term technical roadmaps for the solution area. Lead and advise on architecture discussions, design sessions, and code reviews, ensuring best practices for functional correctness and maintainability. Drive software risk analysis, identify potential risks, and implement mitigation strategies. Collaboration and Innovation: Partner with strategy and solution teams to provide recommendations and guidance on solutions. Investigate new technologies and innovations, evaluating their potential for integration into the solution area. Engineering Culture: Reinforce and promote engineering culture and values across the organization. Foster collaboration and knowledge sharing within the team to ensure continuous improvement in engineering practices. Diversity and Inclusion: Actively contribute to a diverse and inclusive culture that celebrates varied insights and perspectives. Participate in initiatives that encourage innovation through diverse voices and backgrounds. Required Qualifications Experience: 6-10 years of software engineering experience, with expertise in Java, microservices, and SQL. Experience working in cloud environments and with web development is desirable. Technical Proficiency: Strong proficiency in software design, code quality, and architecture decisions. Experience with leading architecture discussions and making critical design decisions. Proficiency in identifying and mitigating software risks. Additional Skills: Excellent problem-solving and analytical skills. Ability to collaborate and communicate effectively with cross-functional teams. Strong leadership and mentoring skills to promote best practices in engineering. Preferred Qualifications Prior experience with cloud-based solutions and knowledge of cloud technologies. Familiarity with the latest innovations and technologies in the software engineering space. About Oracle At Oracle, we thrive in a culture of diversity, inclusion, and innovation. We believe in creating a workforce where every voice is heard and valued, which fuels our commitment to the highest standards of excellence. Oracle offers competitive employee benefits, including medical, life insurance, retirement planning, and opportunities for community engagement.
Area Collections Manager
Phonepe
Job Title: Collections Manager About PhonePe Group PhonePe is India s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing on your dreams with purpose and speed, join us! Location Bangalore, Ranchi, Dharwad, Indore, Ahmedabad Job Responsibilities Managing the portfolio by strategizing and driving collections for the assigned region. Driving the compliance to collection processes in the assigned region. Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies. Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior client experience. Develop and execute collection strategies consistent with the nature of exposure and gravity of delays in payment. Identify, develop and continuously improve collections process to ensure overall efficiency. Develop an in-depth understanding collections SOP and drive implementation. Accountable for designing and implementing Compliance & Controls for collections unit in line with regulatory guidelines. Daily monitoring and regular reviews of delinquent portfolio to make location level strategy for smooth operations. Functional Competencies Business Acumen: Analyse the effectiveness of the processes on a day-to-day basis and course correct. Analytical: Drive specific process efficiency metrics and be accountable to drive data-driven decision making. Managing Stakeholder: Manage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners. Results Oriented: Deliver on short-term goals and long-term milestones set by business. Attributes We Are Looking For Must be MBA/Graduate and above and have at least 5 years of experience in collections. Experience in New age NBFCs or Banks or Fintech is mandatory. Decision making, work under pressure, Effective communication. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe Working at PhonePe is a rewarding experience! With great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond your defined job description, PhonePe offers a chance to grow your career in an innovative, dynamic company.
Sr Payroll Specialist
Saviynt
Senior Payroll & HR Generalist About Saviynt Saviynt is an identity authority platform designed to power and protect organizations in an era of digital transformation. As businesses navigate growing cybersecurity risks, our Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, ensuring secure, right-time access to critical digital resources. To support our rapid growth, we are seeking a Senior Payroll & HR Generalist who will play a crucial role in managing payroll processes and leading key HR functions across India and the APAC region. This role will report to the Manager of Payroll & Benefits in El Segundo, CA, for functional leadership, while working locally under the Director of Human Resources in Bengaluru. Key Responsibilities Payroll Processing & Compliance Lead and oversee end-to-end payroll processing for India & APAC, ensuring accuracy, compliance, and timeliness. Partner with global payroll and accounting firms to maintain adherence to international payroll regulations and best practices. Review, analyze, and verify payroll reports to identify discrepancies, processing necessary adjustments before final payroll completion. Maintain and update payroll data in Namely, ensuring accurate records of compensation, tax deductions, bonuses, and statutory contributions. Manage payroll-related benefits administration, including incentives, tax deductions, and retirement contributions. Ensure compliance with local labor laws, taxation policies, and company policies related to payroll and employee benefits. HR Generalist & Employee Lifecycle Management Oversee employee leave management, ensuring accurate payroll integration and compliance with company policies. Support onboarding & offboarding processes, ensuring payroll setup for new hires and accurate termination payouts. Assist with performance evaluation processes, ensuring payroll-related adjustments align with compensation changes. Serve as an HR compliance expert, advising on payroll-related labor laws, employment verification, and unemployment claims. Audit, Reporting & Strategic HR Support Prepare payroll-related reports for internal and external stakeholders. Facilitate payroll audits, pension filings, and employment verifications. Work closely with HR leadership to align payroll strategies with business objectives and drive process improvements. Provide administrative, operational, and strategic HR support to the Director of Human Resources as needed. What You Bring Extensive experience in payroll processing & HR functions for India & APAC. Strong knowledge of Indian labor laws, payroll compliance, taxation, and employee benefits. Experience in full-cycle payroll management, including incentives, tax deductions, and statutory contributions. Proficiency in HR systems (Namely or similar HRIS platforms). Ability to manage audits, reports, and compliance documentation. Excellent attention to detail, problem-solving, and analytical skills. Strong collaboration skills with global teams across multiple time zones. Preferred (Good to Have): Experience working in a fast-paced SaaS or tech-driven organization. Knowledge of global payroll practices (US, Europe, APAC, etc.). Work in a high-growth, technology-driven environment that values innovation and excellence. Gain exposure to global payroll processes & HR strategies in a dynamic, fast-paced setting. Collaborate with industry-leading professionals and contribute to scaling a global workforce. Competitive compensation, benefits, and professional growth opportunities. Saviynt is an equal opportunity employer. We welcome applicants from diverse backgrounds and do not discriminate based on race, gender, age, disability, or veteran status. If you re a detail-oriented payroll and HR expert passionate about process efficiency and compliance, we d love to hear from you!
Sr. Analyst Ii Infrastructure Services
Dxc Technology
Join Us as a Project Manager & Drive Business Solutions! Location: Hyderabad, India We are looking for an experienced Project Manager to coordinate and oversee the implementation of business solution applications within our organization. In this role, you will work closely with cross-functional teams, senior stakeholders, and clients to ensure seamless project delivery, effective communication, and continuous process improvement. You will be responsible for demand forecasting, budget monitoring, issue resolution, and application integration to ensure high-quality service delivery and customer satisfaction. Key Responsibilities Project Coordination & Delivery Manage and coordinate moderately complex to complex projects across functional areas or departments. Ensure business solution applications align with client requirements and organizational goals. Collaborate with senior team members to interpret demand forecasts and plan project execution. Oversee end-to-end project delivery, addressing issues and recommending adjustments when needed. Application & Account Management Oversee account-specific application issues and manage the prioritization of work requests. Work with account management teams to identify solution opportunities and drive implementation. Ensure seamless integration of existing, enhanced, and new applications into client environments. Identify and recommend improvements to increase customer and stakeholder satisfaction. Financial Oversight & Budget Compliance Track and monitor expenditures to ensure alignment with approved budgets. Identify, research, and escalate budget-related issues as needed. Stakeholder & Team Collaboration Facilitate communication between internal teams, functional departments, and clients. Ensure resource availability to meet client expectations. Provide leadership and mentorship to junior team members, fostering knowledge-sharing and professional growth. Required Skills & Experience Bachelor s degree in Business Administration, Engineering, Information Systems, or a related field (or equivalent experience). 6+ years of experience in support services, project management, or program management. Experience in technology solutions, including business applications, operating systems, and computer systems. Strong project management, analytical, and problem-solving skills. Excellent interpersonal, communication, and leadership abilities. Solid understanding of budgeting, accounting, and financial oversight. Ability to work independently and collaboratively in a fast-paced environment. Willingness to travel as required. Opportunity to lead impactful projects in a dynamic and evolving industry. Career growth & professional development with exposure to industry-leading solutions. Collaborative and inclusive work culture with mentorship and leadership opportunities. Competitive salary & benefits aligned with industry standards. If you're a passionate and results-driven project manager, we'd love to hear from you! Apply now and be part of a team driving innovation and efficiency in business solutions! Qualification : Bachelors degree in Business Administration, Engineering, Information Systems, or a related field (or equivalent experience).
Manager - Technical Solutions (spark)
Databricks
As a Manager of the Spark Technical Solutions team, you will lead & manage a team of Technical solution engineers and be responsible for driving deep dive technical solutions for any issues reported by Databricks customers. We expect the manager to resolve challenges with comprehensive technical and customer communication skills. You will assist our customers in their Databricks journey and provide them with the guidance, knowledge, and expertise that they need to realise value and achieve their strategic objectives using our products. The impact you will have: As a manager and member of the leadership team, you will be directly responsible for the management of Technical solution engineers, team leads and operations personnel Responsible for directly monitoring, reporting, and driving improvements to team-level metrics and KPIs, acting as an escalation point with customers and internal teams, and optimising and developing support processes and tools Responsible for working across multiple cross functional teams that include Engineering, product management, sales and customer success; manage Hiring, mentoring and onboarding new support engineers Regularly meet one-on-one with your direct reports, conducting annual reviews and career development discussions throughout the year Be a hands on manager to assist the team members in resolving issues related to Spark core internals, Spark SQL, Structured Streaming, Delta, Lakehouse and other databricks runtime features Manage and drive best practices guidance around Spark runtime performance and usage of Spark core libraries and APIs for custom-built solutions developed by Databricks customers; contribute in the development of tools/automation initiatives Own Engineering JIRA tickets and proactively work to bring quicker resolutions to customer reported issues; participate in creation of knowledge base articles Participate in weekend and weekday on-call rotation and run escalations during databricks runtime outages, incident situations, ability to multitask and plan day 2 day activities and provide escalated level of support for critical customer operational issues, etc What we look for: Min 10-12 years of experience in designing, building, testing, and maintaining Python/Java/Scala/Spark based applications in a typical project delivery and consulting environments with 4+ years working as a Manager 5+ years of hands-on experience in developing and leading any two or more of the Big Data, Hadoop, Spark,Machine Learning, Artificial Intelligence, Streaming, Kafka, Data Science, ElasticSearch related industry use cases at the production scale. Spark experience is mandatory Hands on experience in the performance tuning/troubleshooting of Hive and Spark based applications at production scale. Real time experience in JVM and Memory Management techniques such as Garbage collections, Heap/Thread Dump Analysis is preferred Working and hands-on experience with Data lakes and any SQL-based databases, Data Warehousing/ETL technologies like Informatica, DataStage, Oracle, Teradata, SQL Server, MySQL is preferred Hands-on experience with AWS or Azure or GCP is preferred Experience in implementing CI/CD, Monitoring/alerting for Production Systems Technical lead in design, implementation and support of large scale data and analytics solutions that are highly reliable, flexible, and scalable Experience in leading and managing end-to-end projects and have reported and escalated to top levels Experience in managing and leading teams in an organisation involving multiple reporting lines Strong written and verbal communication skills; very good analytical, organisational, multi-tasking skills About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Senior Manager - Technical Solutions (spark)
Databricks
As a Senior Manager of the Spark Technical Solutions team, you will lead & manage a team of Technical Solution Engineers (Spark) and be responsible for driving deep dive technical solutions for any issues reported by Databricks customers. We expect the manager to resolve challenges with comprehensive technical and customer communication skills. You will assist our customers in their Databricks journey and provide them with the guidance, knowledge, and expertise that they need to realise value and achieve their strategic objectives using our products. The impact you will have: As a manager and member of the leadership team, you will be directly responsible for the management of Technical solution engineers, team leads and operations personnel Responsible for directly monitoring, reporting, and driving improvements to team-level metrics and KPIs, acting as an escalation point with customers and internal teams, and optimising and developing support processes and tools Responsible for working across multiple cross functional teams that include Engineering, product management, sales and customer success; manage Hiring, mentoring and onboarding new support engineers Regularly meet one-on-one with your direct reports, conducting annual reviews and career development discussions throughout the year Be a hands on manager to assist the team members in resolving issues related to Spark core internals, Spark SQL, Structured Streaming, Delta, Lakehouse and other databricks runtime features Manage and drive best practices guidance around Spark runtime performance and usage of Spark core libraries and APIs for custom-built solutions developed by Databricks customers; contribute in the development of tools/automation initiatives Own Engineering JIRA tickets and proactively work to bring quicker resolutions to customer reported issues; participate in creation of knowledge base articles Participate in weekend and weekday on-call rotation and run escalations during databricks runtime outages, incident situations, ability to multitask and plan day 2 day activities and provide escalated level of support for critical customer operational issues, etc What we look for: Min 10-12 years of experience in designing, building, testing, and maintaining Python/Java/Scala/Spark based applications in a typical project delivery and consulting environments with 4+ years working as a Manager 5+ years of hands-on experience in developing and leading any two or more of the Big Data, Hadoop, Spark,Machine Learning, Artificial Intelligence, Streaming, Kafka, Data Science, ElasticSearch related industry use cases at the production scale. Big Data / Spark hands on-experience is mandatory Hands on experience in the performance tuning/troubleshooting of Hive and Spark based applications at production scale. Real time experience in JVM and Memory Management techniques such as Garbage collections, Heap/Thread Dump Analysis is preferred Working and hands-on experience with Data lakes and any SQL-based databases, Data Warehousing/ETL technologies like Informatica, DataStage, Oracle, Teradata, SQL Server, MySQL is preferred Hands-on experience with AWS or Azure or GCP is preferred Experience in implementing CI/CD, Monitoring/alerting for Production Systems Technical lead in design, implementation and support of large scale data and analytics solutions that are highly reliable, flexible, and scalable Experience in leading and managing end-to-end projects and have reported and escalated to top levels Experience in managing and leading teams in an organisation involving multiple reporting lines About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Client Success Partners
Searce
about the role Client Success Partner will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. key responsibilities Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships Ensure the timely and successful delivery of our solutions according to customer needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics Managing a set of predefined customers & grow business in these accounts across all Technosoft Services. Identify and grow opportunities within existing accounts and collaborate with product sales specialists and cross functional teams for up-sell and cross-sell of Searce products and services Responsible for renewals, customer engagement and high customer satisfaction Keeping a close track on clients' business strategies/feedback, market trend, competitive landscape and operating methods for constants business improvement. Expertise in dealing with variety of sales situations & acquire clients on "value based selling". preferred qualifications Graduate degree (Preferably with an MBA in Sales & Marketing) 2-4 years of experience in enterprise sales for technology services or products Strong written and verbal communication skills Ability to interact, converse and ideate with CTOs, CEOs, VPs and IT Directors Expertise in recruitment, training & selection of sales professionals, experience in managing and grooming fresh talent and managing tight deliverables. Qualification : Graduate degree (Preferably with an MBA in Sales & Marketing)
Principal Software Engineer
Boomi Software
About Boomi and What Makes Us Special Are you ready to work on world-changing technologies? Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a leader for eight years in a row in the Gartner Enterprise iPaaS Magic Quadrant, and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes. Boomi provides the foundation on which businesses can evolve and innovate. We help organizations connect everything and engage everywhere across any channel, device, or platform. More than 18,000 organizations are using Boomi to run better, faster, and smarter. Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology, and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people, and developing cutting-edge technology, we want to talk to you. Software Principal Engineer Our Engineering team ensures that our next-generation software meets customer needs, is competitive and is of the highest quality. Our Engineers understand the definition of done, the expected quality, and ensures that our software meets or exceeds end-user requirements. We spend substantial time learning new technologies and softwares to come out with robust Solutions and scalable Designs that solve our Customer pain points and cater to their Business needs. Our Software Development procedures and practices comply with industry standards. Join us as a Software Principal Engineer on our Engineering team in Bengaluru to do the best work of your career and make a profound social impact. What you ll achieve As a Software Principal Engineer, you will be responsible for Building various Connectors that incorporate Scalable design and programming Best Practices. As a Principal Engineer, you will be responsible for making sure the developed Connector meets Business Goals and quality expectations. Additionally, you will mentor junior team members, help them grow themselves and be technically competative. You will work with product management, other engineering teams, customer success and support on testing new product features and enhancements across various areas of Boomi offerings. You will: Be a key member of an Agile team, collaboratively realizing features through the software development lifecycle Collaboratively build features through the Agile software development lifecycle Guide and participate in design, development, unit testing, code review, and deployment of Boomi products and services including enhancements and/or resolution of any issues that may be reported Investigate and resolve complex customer issues Work independently with a minimal level of guidance from technical leadership Mentor other Boomi engineers, including design collaboration and code reviews Research, validate, and recommend technology decisions for new features Collaborate with Product managers/owners and other cross functional teams like Architecture, PSR, Quality, Security etc. Every Boomi team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements Ability to learn new technologies, softwares, tools, languages with minimal training and on-the-job experience 5+ years of experience in architecting and implementing APIs and integration technologies in distributed enterprise environments using a combination of technologies, languages or standards like REST, SOAP, JSON, Python, Java etc. Experience with Java, Advanced Java, source control systems, continuous integration tools Experience with agile collaboration tools, such as JIRA and Confluence Experience with Web Services technologies including REST, SOAP, and WSDL Strong computer science fundamentals: data structures, algorithms, design patterns. Own Tech Debt/Tech Modernization - Ability to balance the long-term "big picture" and short- term implications of design decisions. Having proficiency Java, Microservices, Cloud Native Architecture Hands on experience in Microservices, RESTful web services Desirable Requirements 12-14 years of experience in software development Bachelors or Masters degree in CSE Well-versed with Core Java and Advanced Java Good understanding of OOPS Concepts, SOLID principles and Design Patterns Experience using Message brokers such as Service Bus, AWS SQS, AWS SNS, Kinesis, and Kafka is an added advantage Experience designing well-defined Restful APIs, API documentation tools like openAPI, testing tools like Postman and SOAPUI is an added advantage Experience using Devops tools like Bamboo, Jenkins, Harness and other CI/CD tools Familiarity with highly scalable, high throughput web applications and backend systems Familiarity using Cloud Services such as AWS, Azure At Boomi we show up for each other with empathy, compassion, and purpose because, at Boomi, we win as one that s why we strive to integrate more diverse voices for a stronger and smarter team. Qualification : Bachelors or Masters degree in CSE
Operations Manager I
Concentrix
Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities : Manage a team of at least 100-150 executives supporting Voice operations Flexible and willing to work in a 24/7 shift environment. Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Establish & Manage Relationships / Engagement with the Clients Oversee team organize resources, set goals, carry out strategy from Executives and client on a day-to-day basis; reporting responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization s policies and applicable legal requirements Manage and review operational reports (Attendance adherence, Client scorecard, Metrics management reports) Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from WFM & Client and make adjustments to meet changing requirements Attend business reviews with the clients. Manage & control attrition keeping it to the minimum and plan for timely back fills Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity and teamwork. Provide advice and assistance to senior management in planning, implementation, and evaluation of existing operations. systems and procedures Participate in weekly and monthly calls with clients to understand the expectations from the teams and provide updates Ensure that all audit related issues are brought to a close Identify and drive continuous improvements and initiatives in the process Coach & mentor Team leads, enabling them to lead their teams effectively Hire leads and managers, train, conduct inductions, manage employee & client satisfaction scores, performance Appraisals and attrition management Ensure that all internal customer queries are followed up on a timely basis Collaborate with internal teams, inter departments, cross functions across locations Ability to lead, guide, and mentor a team effectively, even in a fast-paced BPO environment. Ability to manage conflicts, motivate team members, and foster a collaborative work culture. Leadership skills to drive performance, handle challenging situations, and ensure alignment with client expectations Key skills and knowledge : Strong understanding of banking products (e.g., loans, credit cards, accounts), services, and financial transactions Strong knowledge of Credit card and other Banking products Excellent verbal and written communication skills for interacting with clients, teams, and internal stakeholders Experience in handling voice operations (inbound and outbound) Client facing roles managing and representing operations Knowledge of the patient lifecycle journey of in US Healthcare & India - related regulatory requirements Experience in client facing roles managing and representing operations Experience in handling multiple teams and has shown improvement in the overall team performance Ability to coach and guide frontline, SMEs, support functions staff & the TL on a clear objective of delivering excellent customer experience A creative mind to think beyond the status quo and propose solutions internally as well as to clients Experience in working closely with Training and Quality team to strengthen and develop SOPs and training materials Quartile & People management skills Strong focus on delivering exceptional customer service and client satisfaction. Ability to understand customer needs and work with internal teams to ensure service excellence Educational Qualification : Graduation
Software Quality Engineer
Adobe
Role Overview: The Adobe Learning Manager Team is seeking an experienced Senior Lead Software Quality Engineer to drive quality engineering efforts across multiple product areas, including web, automation, security, APIs, and AI-based features. This individual will oversee the QE delivery from conception to production support, leading a team to ensure quality excellence. Key Responsibilities: Technical Leadership: Lead high-performing QE teams, mentor team members, and collaborate with cross-functional teams to achieve quality objectives. Quality Strategy & Implementation: Oversee the entire SDLC, ensuring comprehensive testing across functional, non-functional, and performance aspects. Track quality metrics and promote best practices. Automation & Tooling: Design and enhance test automation frameworks for various platforms, integrating scripts into CI/CD pipelines to enable continuous testing. Performance & Security Testing: Lead efforts for performance, scalability, and security testing, ensuring systems are reliable and secure. Test Planning & Execution: Develop comprehensive test plans, ensuring complete test coverage, including edge cases and user workflows. Stakeholder Engagement & Communication: Communicate quality updates, risks, and recommendations to stakeholders, contributing thought leadership through presentations and knowledge-sharing. Required Qualifications: Technical Skills: Strong programming in Java, Python, or JavaScript. Proficiency in tools like Selenium, Postman, JMeter, and CI/CD tools like Jenkins or GitLab CI. QE Expertise: Experience in Agile/DevOps, API testing, performance testing, and database validation. Familiarity with cloud-based testing environments (AWS, Azure, GCP). Soft Skills: Exceptional problem-solving, communication, and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: Education: Bachelor s degree in Computer Science or related field. Certifications: QA certifications (e.g., ISTQB, Certified Agile Tester) and expertise in testing e-Learning or Learning Management Systems (LMS). Qualification : Bachelors degree in Computer Science or related field.
Enterprise Marketing Manager
Snowflake
There is only one Data Cloud. Snowflake s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow. As the Enterprise Marketing Manager, you are responsible for driving pipeline generation through enterprise and ABM initiatives to meet or exceed revenue goals. You will develop and drive targeted marketing programs to generate awareness, build quality pipeline, move prospects through the sales cycle and help to build customer relationships. You will collaborate closely with cross functional teams within Snowflake to plan and execute. In addition, you are expected to successfully collaborate with a variety of individuals and teams as well as manage multiple projects simultaneously in a dynamic environment. The ideal candidate is a highly-organized, self-starter with a natural curiosity to learn and to explore. This is a hybrid role and the work location will be primarily based in Mumbai. JOB DESCRIPTION Identify enterprise customer requirements/opportunities, develop Go-to-Market Strategies and ensure strong alignment with Sales and other cross-functional teams Develop & implement end-to-end marketing programs including ABM, executive engagement, demand generation, joint partner programs and industry specific initiatives Identify the most effective enterprise marketing materials, channels, and messaging for key accounts Engage & maintain direct alignment with Sales and cross-functional teams in terms of all pre/post event communications, and enterprise marketing-driven campaigns/promotion strategies Own & drive executions within budget, logistics, timelines & vendor management Evaluate all campaigns impact & ROI to determine the success and forecast for potential future investment REQUIREMENTS 10+ years of proven multi-channel B2B marketing experience within enterprise software/SaaS Bachelor's Degree in, Marketing, Business Administration, or related field Demonstrated success in highly collaborative partnerships with other marketing and cross-functional leaders both inside and outside the company The experience and passion to think creatively and generate ideas on how to build robust and unique 1:1 campaigns Experience building and delivering of enterprise field marketing campaigns, events, executive and key account programs and joint partner activity Hands-on execution ability with effective project and time management Project management, prioritization, organizational skills, accuracy in performance, ability to anticipate the needs of sales and details driven Ability to maintain an optimistic, approachable, and proactive attitude Fluency in English language Snowflake is growing fast, and we re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. Qualification : Bachelor's Degree in, Marketing, Business Administration, or related field
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