CSP Offers Jobs in Mumbai

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Customer-Centric Market Research & Customer Success Internship Location: Mumbai Have you ever wondered what customers truly want and what influences their choice of one brand over another? At ePayLater, we go beyond assumptions. We engage directly with real customers, gather first-hand insights from the market, and convert those insights into meaningful product and business impact. This internship offers a unique opportunity to work at the intersection of fintech, market research, and customer success, giving you direct exposure to retailers, distributors, and small businesses. Your insights will actively contribute to how we build, position, and evolve our products. What You ll Work On Understand Customer Behavior: Analyze merchant needs, payment patterns, and digital credit usage. Identify Market Gaps: Discover unmet needs and areas where current solutions fall short. Competitive Insights: Capture customer perceptions of competitors and identify opportunities for differentiation. Customer Acquisition & Onboarding: Introduce potential customers to ePayLater s offerings and support onboarding. Insight Sharing: Convert on-ground conversations into actionable insights for product, sales, and strategy teams. How You ll Do It Conduct one-on-one field visits with merchants and small businesses. Run quick surveys and in-depth interviews. Map competitor offerings and customer sentiment. Participate in focus group discussions where applicable. Prepare daily reports highlighting insights, challenges, and key learnings. What You ll Gain Hands-on exposure to go-to-market strategy, market research, and sales execution. Deep understanding of customer psychology and B2B decision-making. Opportunity to influence real product and customer experience decisions. Internship certification and performance-based recommendation. A whole new perspective on India s retail ecosystem. B-school students or graduates interested in sales, marketing, market research, or customer strategy. Self-driven individuals comfortable working in dynamic, on-ground environments. Strong communicators who enjoy interacting with people. Curious thinkers who ask the right questions and dig deep for insights.

Tele Sales Executive Experience: 0 - 6 Months Education: HSC Location: Mumbai About the Role We are looking for a highly motivated Tele Sales Executive to join our team in Mumbai. As a key member of our sales team, you will play a vital role in reaching out to potential clients, promoting our products and services, and generating valuable leads. This role offers an excellent opportunity to develop your sales skills and grow in a dynamic and fast-paced environment. Key Responsibilities Outbound Calls: Initiate outbound calls to prospective clients or customers to promote products, services, and special offers. Customer Interaction: Engage in meaningful conversations with customers, addressing their inquiries, providing accurate product information, and resolving issues effectively. Lead Generation: Identify and qualify potential leads by gathering relevant customer information and updating databases for follow-up actions. Record Keeping: Maintain detailed and accurate records of calls, customer interactions, and feedback to ensure proper follow-up and lead management. Follow-Up: Conduct follow-up calls to ensure customer satisfaction, address additional inquiries, and nurture leads for future business opportunities. Skills Required Excel Skills: Proficient in Microsoft Excel to manage data, track calls, and organize information efficiently. Communication Skills: Clear, persuasive verbal communication abilities to effectively engage with customers and promote products or services. Listening Skills: Active listening skills to understand customer needs and provide appropriate solutions. Organization & Time Management: Strong organizational and time management skills to handle multiple calls and tasks efficiently. Opportunity to develop your sales skills in a fast-paced environment. Supportive team culture with ongoing training and career growth opportunities. Competitive salary with performance-based incentives.

Position: Regional Manager - Specifications (West) Experience: 8-12 years Location: Mumbai Employment Type: Full-Time Job Description As the Regional Manager Specifications (West), you will be responsible for driving the specification and approval process for TIKIDAN products across key sectors in the Western region of India. This includes working with consultants, architects, developers, government institutions, and industry key accounts to secure product specifications and approvals. You will play a pivotal role in influencing key decision-makers and ensuring the successful integration of TIKIDAN s solutions into large-scale projects. Key Responsibilities Specification Selling & Target Achievement: Lead all aspects of specification selling, including writing and submitting specifications, to secure product approval across consultants, architects, developers, and industry key accounts. Meet and exceed specification targets in the region. Key Account Management: Manage and grow relationships with government institutions and major industrial sectors such as Railways, Defence, Power, Oil and Gas, and Roads & Highways. Market Opportunity Identification: Identify both short-term and mid-term specification and brand approval opportunities. Analyze market trends and adjust strategies to capitalize on emerging opportunities. Building Relationships with Key Stakeholders: Develop a robust database of consultants and architect offices involved in mega projects by leveraging databases, personal contacts, and industry networking. Product Presentations & Solution Offering: Present the full range of TIKIDAN products and solutions through personal presentations, enhancing the likelihood of callbacks during project design phases. Understand customer requirements and propose tailored solutions. Project Pipeline Management: Maintain an accurate project pipeline using tracking tools to facilitate reporting and ensure seamless communication of key data with internal stakeholders. Collaboration with Sales Team: Monitor specifications throughout the process, ensuring smooth handover to the sales team. Work closely with the sales team to convert specifications into actual sales. Market Intelligence: Continuously gather market intelligence, track competitor activities, and update customer data to maintain a competitive edge in the industry. Branding & Product Promotion: Represent TIKIDAN at industry events, fairs, and conventions where architects and engineers gather. Promote the brand and product solutions through seminars, technical presentations, and networking opportunities. Desired Skills and Qualifications Experience: 8-12 years of experience in specification selling, with a proven track record in the construction, waterproofing, or related industry. Industry Knowledge: Familiarity with key sectors such as Railways, Defence, Power, Oil & Gas, Roads, and Highways, and experience working with government institutions. Client Management: Strong ability to build and nurture relationships with consultants, architects, developers, and institutional clients. Presentation Skills: Expertise in delivering compelling presentations and technical solutions to key stakeholders, including architects and engineers. Analytical Thinking: Ability to analyze market trends, customer needs, and competitor activity, and to develop strategies accordingly. Collaboration: Ability to work effectively across teams, particularly with sales, to ensure the successful conversion of specifications into sales. Networking & Promotion: Ability to represent TIKIDAN at industry events, ensuring the company s presence and increasing brand awareness. This role offers a dynamic opportunity for professionals with a strategic approach to specification selling and a passion for building relationships in the construction and infrastructure sectors. If you have the expertise and drive to influence major projects and be part of a growing brand, we d love to hear from you.

Business Management GMDO CAO, E-Trading Strategy Location: Mumbai Skill Category: Global Markets Corporate Title: Analyst / Associate Company Overview Nomura is a global financial services group with an integrated network spanning ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura is built on disciplined entrepreneurship and a commitment to creative solutions and thought leadership. Nomura Services India supports the group s global businesses, providing world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support, playing a critical role in global operations. Nomura is recognized for its inclusive workplace initiatives and has received awards such as Top 10 Employers (IWEI), IWEI Gold Employer of Choice, India CSR Leadership Award 2024, and YUVA Unstoppable Changemaker Awards. Division Overview The Global Markets (GM) division, based in Mumbai, provides front-office expertise in pricing, modelling, and risk management. The team is integral to portfolio optimization, pricing, and structuring strategies, supporting aggressive revenue targets. Business Unit Overview The Business Management team in Powai enables Front Office teams globally, including AEJ, EMEA, and US GM Business Management, Client Account Management & Strategy (CAMS), Front Office Supervision (FOS), GMDO CAO, and Senior Relationship Management (SRM). This role is within the **GMDO CAO, E-Trading Strategy** team, responsible for implementing the business policy, executing strategy, and managing day-to-day operations. You will work closely with Co-Heads of E-Trading Strategy and the COO of GM Digital Office. Position Specifications Experience: 2 4+ years relevant experience Qualification: MBA (Finance) or CA preferred Role & Responsibilities Business & Financial Management Lead financial planning and control, including budget management, tracking actuals, and providing meaningful insights for management decisions. Ensure accuracy of balance sheet items, including asset capitalization and depreciation. Control spend by managing approvals for T&E and platform expenditure. Partner with vendor teams to manage software, data, and resource suppliers throughout the lifecycle. Team Structure & Contribution Track monthly headcount and organizational changes. Maintain project structures reflecting team activities. Create business-level allocations to inform internal cost allocation and measure team contribution. Strategy & Delivery Work with the Global E-Trading Strategy CAO to drive strategy execution and delivery of roadmap initiatives. Optimize team structure and working environment in collaboration with local support and HR. Ensure risk management and control processes are adhered to. Business Analysis & Reporting Prepare weekly business summaries with financial metrics and commentary. Develop executive-level presentations to support senior management decision-making. Stakeholder Management Advocate for the E-Trading Strategy team across the organization. Partner with GM desk, business managers, Technology, Operations, Finance, and other corporate functions to ensure recognition and support of team successes and challenges. Why Join Nomura This role offers a unique opportunity to partner with global stakeholders, drive strategic initiatives, and manage key business operations in a fast-paced, front-office environment. You will play a critical part in shaping the E-Trading Strategy business agenda and contributing to Nomura s global market success. Qualification : MBA (Finance) or CA preferred

Sr. Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group spanning ~30 countries and regions. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, Nomura has a long-standing tradition of disciplined entrepreneurship and thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. Powai serves as a critical platform for Nomura s growth and global expansion strategy. Role Overview The Sr. Infrastructure Operations & Services role offers an opportunity to join a global, diverse engineering team in a hands-on capacity. You will be responsible for supporting and optimizing Nomura s cloud infrastructure while collaborating with cross-functional teams to ensure reliability, scalability, and operational excellence. Key Responsibilities Cloud Operations & Support Provide follow-the-sun support for the Global Cloud Operations team, including on-call rotation and weekend coverage as required. Lead incident response and problem resolution with urgency, ensuring minimal business disruption. Manage cloud environments across AWS platforms, ensuring stability, performance, and security. Infrastructure & Automation Deliver Public Cloud projects through design and implementation, collaborating with Cloud Engineering teams. Develop and maintain robust Infrastructure as Code (IaC) artifacts using tools such as Terraform, AWS CloudFormation, and Ansible. Optimize cloud systems to improve reliability, scalability, and deployment velocity. Kubernetes & Container Management Troubleshoot and resolve issues related to Kubernetes infrastructure, networking, and container orchestration. Collaborate with software engineering teams to optimize application deployment and performance on Kubernetes environments. Documentation & Compliance Document processes, procedures, and configurations to facilitate knowledge sharing. Ensure adherence to compliance and regulatory requirements. Required Skills & Experience Hands-on experience: 5 8 years in AWS platform management. Automation & IaC: Proficiency with Terraform, AWS CloudFormation, Ansible. Kubernetes & Containers: Working knowledge of Rancher/RKE2 and AWS EKS; containerization with Docker/Podman. Monitoring & Logging: Experience with Prometheus, Grafana (preferred), ELK stack. Operating Systems: Strong Linux/Unix/Windows skills. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in fast-paced, high-pressure environments. Preferred Skills AWS certifications (e.g., Solutions Architect, SysOps Administrator). Kubernetes certifications (e.g., CKA, CKAD). Experience with CI/CD pipelines and hybrid/multi-cloud strategies. Programming skills in Python for cloud API automation. Strong interest in emerging cloud and infrastructure technologies. Why Join Nomura This role provides a unique opportunity to drive cloud infrastructure strategy, implement automation, and support global operations in a highly dynamic and collaborative environment. You will work at the forefront of emerging technologies while contributing to Nomura s global technology footprint.

Principal Infrastructure Operations & Services Location: Mumbai Skill Category: IT / Technology Work Type: Full-Time Company Overview Nomura is a global financial services group with an integrated network across ~30 countries. By connecting markets East & West, Nomura serves individuals, institutions, corporates, and governments through Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship and considered thought leadership. Nomura Services India (Powai) supports global operations with world-class capabilities in trading support, research, IT, financial control, operations, risk management, and legal support. The Powai operation plays a critical role in facilitating Nomura s global business growth. Role Overview The Principal Infrastructure Operations & Services role focuses on Identity and Access Management (IAM), particularly Multi-Factor Authentication (MFA) systems. You will drive MFA implementation and migration projects, serve as a subject matter expert (SME), and ensure security and regulatory compliance across the organization. Key Responsibilities MFA Implementation & Migration Lead the migration from Cisco DUO and RSA SecurID to Microsoft Authenticator. Ensure minimal service disruption and optimal user experience during migrations. Technical Expertise & Support Act as SME for MFA technologies, including Cisco DUO, RSA SecurID, and Microsoft Authenticator. Provide technical guidance, integration support, and troubleshooting expertise. Design & Architecture Collaborate with architecture teams to design robust MFA solutions aligned with security requirements and industry regulations. Ensure solutions are scalable, secure, and compliant. Policy Development Develop and enforce MFA policies and procedures following organizational security frameworks and best practices. User Training & Support Conduct training and provide ongoing support for internal teams and end-users on MFA tools and processes. Monitoring & Reporting Implement monitoring solutions to track MFA usage and performance. Generate reports for management highlighting effectiveness and improvement opportunities. Risk Assessment Conduct risk assessments related to identity and access management. Identify vulnerabilities and propose remediation strategies to mitigate risk. Qualifications & Requirements Bachelor s degree in Computer Science, IT, or related field; Master s preferred. Minimum of 10 years of experience in Identity and Access Management, focusing on MFA solutions. Proven experience in financial institutions with strong understanding of regulatory and security requirements. Hands-on expertise with Cisco DUO, RSA SecurID, and Microsoft Authenticator, including migration projects. Strong knowledge of identity protocols (SAML, OAuth, OpenID Connect) and enterprise security frameworks. Excellent analytical, problem-solving, and communication skills. Relevant certifications such as CISSP, CISM, or CISA are highly desirable. Why Join Nomura This role offers an opportunity to lead critical IAM and MFA initiatives in a global financial institution, ensuring robust security, compliance, and seamless user experience. You will work at the forefront of identity security technologies while influencing enterprise-wide security strategy. Qualification : Bachelors degree in Computer Science, IT, or related field; Masters preferred

Account Executive Location: Mumbai Reporting To: VP Growth About the Role We re seeking a motivated Account Executive with 1 to 2 years of experience to support the execution of digital marketing, influencer, and brand campaigns across diverse client verticals. You ll be a key point of contact for clients, assisting in campaign delivery, reporting, and account growth. If you re organized, client-focused, and eager to learn and grow within a fast-paced agency environment, this role is for you. Key Responsibilities Client Solutions Assist in planning and executing marketing, influencer, and digital campaigns across multiple clients. Act as a reliable contact for assigned clients, ensuring timely responses to routine queries and requests. Support upselling efforts by identifying growth opportunities within existing accounts and collaborating with senior team members on pitches. Maintain regular client follow-ups to ensure satisfaction and uncover additional needs. Support ideation and execution of content, promotions, and brand events. Research, Reporting & Audits Prepare monthly social media performance reports with key insights, trending content topics, and community feedback. Collaborate with analytics teams to track and report on campaign metrics tailored to client needs. Conduct research and audits, including content strategy plans, competitive analysis, and digital audits to enhance client offerings. Billing & Finance Support Track finance and billing activities related to your accounts. Follow up with clients on outstanding payments. Monitor creatives and scopes of work (SoW) linked to client billing. Must-Have Skills & Experience 1 to 2 years of experience in digital marketing or agency operations. Clear understanding of digital marketing concepts and agency workflows. Ability to track, analyze, and report key performance metrics accurately. Strong organizational, coordination, and time management skills. Proactive, client-first mindset with a drive to ensure smooth execution and client satisfaction. Nice to Have Background in content strategy or digital project management. Basic knowledge of SEO and SEM principles. This role offers a great opportunity to grow your digital marketing skills, work with diverse clients, and collaborate with a passionate team. If you thrive in a fast-paced environment and enjoy client engagement, apply now!

Position: SEO Manager DreamStart Employment Type: Full-Time Department: Marketing Team Location: Mumbai About TimesPro TimesPro, the award-winning Higher EdTech initiative of the Times of India Group, is dedicated to delivering Education 4.0 education that is learner-centric, industry-relevant, role-specific, and technology-enabled. Since 2013, we have empowered thousands of learners with programs that span Early Career skilling, Executive Education, and Enterprise L&D solutions. We work with top-tier national and global institutions to make high-quality learning accessible and impactful across sectors such as BFSI, e-commerce, technology, and more. About DreamStart DreamStart is TimesPro s dedicated digital platform focused on enabling career discovery, upskilling, and employability for young professionals and jobseekers. With a growing web and app presence, DreamStart offers a blend of job listings, content, and courses helping users take control of their career journeys. Role Overview We are seeking a results-oriented SEO Manager to lead and execute SEO strategies that drive organic traffic, engagement, and long-term growth for the DreamStart website and mobile app. This role will play a crucial part in aligning SEO efforts with business outcomes like lead generation and revenue. Key Responsibilities Organic Growth Strategy Develop and execute a data-driven SEO strategy to grow organic traffic for both the DreamStart website and app. Align SEO goals with lead generation and revenue growth targets. Content SEO Partner with the content team to identify keyword opportunities, optimize new and existing content, and ensure on-page best practices. Provide detailed content briefs and SEO recommendations for scalable content creation. Technical SEO Conduct regular SEO audits to identify and resolve technical issues related to crawling, indexing, site performance, and mobile optimization. Collaborate with tech teams to implement structured data, improve page speed, and resolve technical errors. Cross-functional Collaboration Coordinate with internal stakeholders (content, tech, product) and manage external SEO agencies or consultants. Ensure smooth implementation and tracking of all SEO activities. Performance Monitoring & Reporting Use tools such as Google Search Console, GA4, SEMrush, Ahrefs, Screaming Frog, etc., to monitor performance. Deliver regular reports with actionable insights and recommendations for continual improvement. Market Awareness & Trends Stay current with SEO trends, search algorithm updates, and competitor activity especially in the EdTech and job portal space. Proactively implement industry best practices to maintain and improve search visibility. Qualifications & Skills Experience & Expertise 5 6 years of hands-on SEO experience, preferably in EdTech, job portals, or content-driven digital platforms. Proven track record of driving organic growth and improving search rankings. Technical Proficiency Strong knowledge of SEO tools (GA4, GSC, SEMrush, Ahrefs, Screaming Frog, etc.). Basic understanding of HTML, CSS, and web performance fundamentals. Experience optimizing for both web and Android mobile platforms. Analytical & Communication Skills Strong analytical mindset with the ability to interpret data and translate it into actionable strategies. Excellent communication, collaboration, and project management skills. Work Ethic Self-driven, detail-oriented, and capable of working in a fast-paced, cross-functional environment. This role is a great fit for someone who thrives on combining data, strategy, and execution to deliver measurable outcomes. Join us to shape the future of career discovery and learning in India.

Position: Deputy Manager Business Planning Employment Type: Full-Time Department: Finance Team Location: Mumbai About TimesPro TimesPro, the award-winning Higher EdTech initiative from the Times of India Group, is committed to revolutionizing professional education in India. Established in 2013, we deliver Education 4.0 an approach that is learner-centric, industry-relevant, role-specific, and technology-enabled. We offer a broad range of programs: Early Career Programs in BFSI, e-commerce, and technology Executive Education in collaboration with top national and global institutions Enterprise Learning Solutions for organizational development Role Overview We are seeking a detail-oriented and analytical Deputy Manager Business Planning to join our Finance team. This role plays a critical part in financial planning, performance analysis, cost management, and supporting strategic decision-making. You will work closely with cross-functional teams to drive financial insight and business alignment. Key Responsibilities MIS Reporting Prepare and present monthly, quarterly, and annual MIS reports, dashboards, and KPIs Deliver actionable insights and financial commentary Ensure timely and accurate reporting to stakeholders Financial Modeling & Business Case Analysis Build robust financial models for new business lines and long-range planning Conduct feasibility studies, ROI evaluations, and scenario planning Partner with business teams to assess commercial viability Cost & Responsibility Accounting Implement and maintain cost tracking systems Analyze cost structures by product, service line, and function Drive responsibility accounting to evaluate departmental efficiency Variance Analysis Analyze monthly actuals vs. budget/forecast Investigate deviations and recommend corrective measures Cash Flow & Fund Flow Management Monitor daily cash positions and forecast fund requirements Coordinate with treasury to optimize working capital and liquidity Budgeting & Business Planning Lead annual budget preparation and quarterly forecasting Align planning with organizational goals and market conditions Drive long-term financial and strategic planning initiatives Competitive & Market Intelligence Analyze competitor P&Ls and benchmark financial performance Provide insights on market trends to support strategic decisions Benchmarking & Best Practices Compare internal performance against industry benchmarks Recommend improvements to financial planning and analysis processes Key Requirements Skills & Tools Strong analytical and problem-solving capabilities Advanced Excel and financial modeling skills Proficiency in data visualization tools (e.g., Power BI, Tableau) Knowledge of SAP and financial accounting standards Excellent communication and stakeholder engagement skills Qualifications CA / CMA / MBA (Finance) or equivalent 2 5 years of experience in FP&A, business planning, cost accounting, or related functions This role offers an excellent opportunity to contribute to the financial backbone of a fast-growing EdTech organization, with exposure to strategic planning and cross-functional collaboration. Qualification : CA / CMA / MBA (Finance) or equivalent

Position: Program Advisor Employment Type: Full-Time Department: Management Team Location: Mumbai About TimesPro TimesPro is a leading Higher EdTech initiative of the Times of India Group, established in 2013 with a mission to make quality education accessible and industry-relevant. We champion the principles of Education 4.0 learner-centric, role-specific, technology-enabled, and globally collaborative. We offer: Early Career Programs in BFSI, e-commerce, and tech Executive Education in partnership with top Indian and global institutions Enterprise Solutions for workforce learning & development Role Overview We are looking for a dynamic and consultative Program Advisor to support the Executive Education business at TimesPro. In this role, you ll engage with senior and mid-level working professionals, advising them on the right executive learning programs to accelerate their careers. If you have a flair for communication, a consultative mindset, and a passion for lifelong learning, this role is for you. Key Responsibilities Consultative Counseling: Advise and guide working professionals on executive programs offered in collaboration with top Indian and international institutions. Lead Engagement: Engage 100 120 prospects daily via phone, understand their career goals, and match them with suitable programs. Needs Assessment: Understand personal and professional aspirations of potential learners and align program offerings to meet those needs. Follow-ups & Closures: Maintain regular contact with prospective learners, address queries, and assist them through the decision-making and enrollment process. CRM Management: Log all interactions and maintain lead details and follow-ups using CRM tools to ensure organized communication and tracking. Collaboration: Work closely with internal teams to ensure smooth onboarding, enrollment, and handover of enrolled participants. Performance & Incentives: Achieve or exceed monthly enrollment targets and earn industry-leading incentives and rewards. Training & Development: Attend ongoing training sessions to improve product knowledge, communication skills, and overall performance. Desired Skills & Experience Experience: 2 3 years of experience in consultative sales, education program sales, executive search, or training & development. Communication: Excellent verbal communication, strong listening skills, and persuasive selling abilities. CRM Proficiency: Prior experience working with CRM software to manage leads and track follow-ups. Industry Passion: Strong interest in the education sector and belief in its transformative potential. Personality Traits Confident, empathetic, and approachable demeanor. Positive attitude with a strong ethical foundation. Adaptive and open to feedback and learning. Team player with a professional work ethic. Punctual, respectful, and customer-focused. This role offers a fantastic opportunity to impact careers, contribute to a fast-growing EdTech brand, and work with a motivated and high-performing team.

Job Title: Senior Brand Executive Knorr Function: Marketing Foods Business Unit Location: Mumbai About the Role Knorr is at the heart of HUL Foods transformation strategy. With ambitions to expand beyond soups into high-growth, premium, and international categories like sauces, Korean noodles, RTEs, and seasonings, Knorr is poised to become a key growth driver for the business. This role offers the opportunity to shape this transformation and be part of a high-impact innovation journey. Key Responsibilities Brand & Product Development Drive brand building across the marketing mix advertising, innovation, packaging, and product development. Partner with R&D and CMI to mine deep consumer insights and convert them into superior product experiences. Lead packaging development, ensuring it reflects brand values and resonates with the target audience. Innovation & Portfolio Strategy Work cross-functionally (R&D, SUIT, Demand Planning, Supply Chain, Finance, Customer Marketing) to land end-to-end innovation successfully. Develop a future-fit portfolio strategy across emerging categories such as International Sauces, RTE, and Seasonings. Translate Global BVI into local range architecture and pack formats. Communication & Channel Execution Collaborate with creative and media agencies to deliver impactful communication (KV, TVC, POSM). Drive Knorr s BCI (Brand Communication Idea) with strong creative thinking and execution. Develop communication that resonates with India s evolving premium consumer (India Alpha). Required Skills & Capabilities Consumer Insight Mining: Ability to derive deep insights to drive product superiority. Innovation Mindset: Passion for building new categories and leading transformation. Stakeholder Management: Proven ability to work across cross-functional teams and agencies. Brand Crafting: Strong skills in end-to-end brand development and execution. Ownership Mentality: Self-starter who takes full ownership from ideation to launch. Collaboration & Influence: Ability to influence without authority and drive alignment. Qualifications & Experience Education: MBA or Master s from a Tier 1 or Tier 2 B-School. Experience: Minimum 5 years across sales and marketing. Mandatory experience in brand development or brand management. Experience in FMCG, especially Foods or Premium categories, preferred. High-impact role on a global, high-growth brand. Work on a transformative category journey from soups to full-fledged international cuisine. Learnings across consumer intimacy, mix development, innovation, and stakeholder management. Exposure to cross-functional teams, global branding strategies, and agile innovation. Fast-track visibility within HUL s Foods business a launchpad for future leadership roles.

Position: Compliance Location: Mumbai About Groww Mutual Fund Groww Mutual Fund, formerly Indiabulls Mutual Fund, offers a diverse range of mutual fund schemes tailored to meet the unique needs and financial goals of investors. Backed by Groww Invest-Tech Private Limited, we provide a mix of equity, debt, and hybrid funds. Our core values revolve around simplicity, transparency, and a relentless focus on long-term wealth creation. We seek out investment opportunities that combine robust growth potential with sound fundamentals, ensuring our investors financial goals are met with clarity and precision. Our Mission Our primary goal is to generate steady, long-term wealth for our investors. We are committed to identifying new opportunities and designing innovative schemes that help our investors capitalize on growth prospects, all while maintaining a strong focus on consistency and risk management. What We Stand For Simplicity & Transparency: We communicate with investors in a clear, jargon-free manner, ensuring 100% transparency in performance, strategy, and challenges. Consistent Wealth Creation: We prioritize sustainable wealth growth, carefully selecting assets that consistently deliver long-term returns. Customer-Centric Approach: Every decision we make is focused on the needs of our investors. From personalized products to ongoing support, we put our customers at the core of everything we do. Innovation: We re constantly evolving our offerings to meet diverse risk appetites, time horizons, and liquidity needs. Our team is driven by a spirit of passion, commitment, and innovation, and every member takes ownership in shaping the future of wealth management. If you're looking to join a dynamic environment that challenges the status quo, we d love for you to be part of our journey. Role Overview As a Compliance professional, you will be responsible for managing and overseeing compliance-related activities at Groww Mutual Fund. You will work closely with various departments to ensure adherence to SEBI, AMFI regulations, and internal policies, while ensuring that all reporting and surveillance systems are functioning seamlessly. Key Responsibilities Daily Compliance Operations: Manage day-to-day compliance activities, including ad-hoc reporting in line with SEBI and AMFI regulations. Policy Management: Review and prepare compliance-related policies and procedures for annual review. Audit Coordination: Coordinate with internal auditors to facilitate compliance audits. Regulatory Reporting: Ensure compliance with PMLA guidelines, including STR reporting. Surveillance System Review: Review alerts generated from surveillance systems and investigate as necessary. Tracker Maintenance: Maintain trackers for daily SEBI recovery orders and folio freezing orders, ensuring prompt and accurate action. PIT Compliance: Track and manage PIT (Prohibition of Insider Trading) approvals. Website Compliance Monitoring: Ensure compliance with regulatory requirements concerning website content. Marketing Material Compliance: Support the compliance review and clearance of marketing materials. Policy Tracker & Compliance Review: Maintain an up-to-date policy tracker and ensure all policies are in compliance. Committee and Board Support: Assist in preparing agendas and documentation for compliance-related committee and board meetings. Required Skills & Expertise Education: Bachelor's degree in Business Administration, Law, Finance, or a related field. Advanced degrees are a plus. Experience: Minimum 4 years of experience in compliance, regulatory affairs, or a related field. Knowledge: Strong understanding of SEBI, AMFI regulations, and PMLA guidelines. Analytical Skills: Strong attention to detail and excellent analytical thinking capabilities. Communication: Effective verbal and written communication skills, capable of conveying complex compliance concepts clearly. Technical Proficiency: Proficiency in Microsoft Office Suite and relevant compliance software tools. If you have a strong regulatory background, attention to detail, and a passion for maintaining high compliance standards, we invite you to apply and join a forward-thinking team that s making a real impact in India s wealth management industry. Qualification : Bachelor's degree in Business Administration, Law, Finance, or a related field

Junior HR Executive Location: Mumbai Experience: 0 2 years Functional Area: Human Resources Overview We are seeking a highly organized and ethical Junior HR Executive who communicates effectively and is approachable. This role supports various HR and administrative functions, ensuring smooth daily operations and employee engagement. Key Responsibilities Manage employee engagement initiatives to foster a positive work environment. Handle leave management processes efficiently. Coordinate the onboarding process for new hires. Maintain accurate HR data and employee records. Oversee asset management and allocation. Serve as the single point of contact (SPOC) for employee-related queries. Manage background verification processes in coordination with third-party vendors. Administer the employee exit process smoothly. Support day-to-day HR and administrative operations. Coordinate vendor management activities as needed. Key Skills and Qualifications Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to handle confidential information with discretion. High attention to detail and accuracy. If you are passionate about HR and eager to grow in a supportive environment, this role offers an excellent opportunity to develop your career.

Job Title: Creative Content Developer Location: Mumbai Role Overview: We are looking for a dynamic Creative Content Developer to craft compelling and innovative content for our websites and applications. If you have a passion for writing and a flair for creativity, this role offers a fantastic opportunity to contribute to our digital presence and collaborate with a vibrant team. Key Responsibilities: Generate fresh ideas and develop engaging content tailored for our websites and digital platforms. Create effective and creative web content that enhances user experience and drives engagement. Write well-researched articles for submissions to various platforms. Produce captivating blog posts on diverse topics. Collaborate closely with team members to brainstorm and develop new content strategies. Qualifications & Skills: Exceptional command of the English language with strong writing skills. Ability to research and write confidently on a wide range of subjects. A creative mindset with a passion for storytelling. Fresh graduates with excellent English writing abilities are encouraged to apply.

Microsoft Service Sales Specialist Full-Time | Mumbai, Maharashtra (On-Site) Location: Mumbai, Maharashtra Job Type: Full-Time | On-Site Experience Required: 1 to 7 years Notice Period: Immediate joiners preferred Salary: Based on experience and qualifications Job Overview We are looking for a driven and experienced Microsoft Service Sales Specialist to join our team in Mumbai. In this role, you will be responsible for generating new business opportunities, building strong relationships with Microsoft-managed customers (EC and SMC segments), and driving the sales of Bitscape s Microsoft cloud services, including Azure, Microsoft 365, Dynamics 365 (F&O, BC, CRM), Power Platform, and Power BI. This is a strategic, high-impact role that also involves team building, go-to-market (GTM) execution, and close collaboration with both internal stakeholders and Microsoft Account Executives (AEs) and Partner Teams. Key Responsibilities Build and manage a strong sales pipeline across Enterprise Commercial (EC) and Small & Medium Corporate (SMC) customer segments. Drive end-to-end sales of Bitscape s Microsoft service offerings, including Azure, Microsoft 365, Dynamics 365 ERP & CRM (F&O, BC), Power BI, and Power Apps. Establish and maintain trusted relationships with Microsoft teams to co-sell and align on joint go-to-market strategies. Recruit, mentor, and lead a high-performing team of account managers and solution specialists, working closely with the pre-sales and delivery leaders at our Global Engineering Center in Ahmedabad. Take ownership of business P&L, revenue goals, and customer satisfaction. Expand Bitscape s presence in the Managed Service Provider (MSP) market, identifying new growth opportunities and client needs. Collaborate with other Bitscape leaders to ensure alignment with company goals and strategic priorities. Leverage market insights and customer feedback to continuously optimize sales strategies and service offerings. Qualifications and Skills Proven track record in Microsoft services sales, account management, or business development, ideally in a cloud services or IT consulting environment. Strong understanding of Microsoft cloud solutions including Azure, Microsoft 365, Dynamics 365, and Power Platform. Ability to manage large, complex accounts and influence stakeholders at all levels. Demonstrated experience in building and leading high-performing sales teams. Familiarity with Microsoft Co-Sell motions and working with Microsoft Partner and AE teams is highly desirable. Strong communication, negotiation, and relationship-building skills. Strategic thinker with a customer-first mindset and a results-driven approach. MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria. Lead Microsoft service sales strategy for a trusted Microsoft partner in a high-growth market. Work closely with Microsoft and high-profile enterprise clients across India. Join a collaborative, innovation-led team with a strong delivery backbone. Opportunity to make a high business impact and grow into senior leadership roles. Apply now to be part of a forward-thinking Microsoft partner and accelerate your career in cloud services and Microsoft solution sales. Qualification : MBA is preferred but not mandatory; relevant experience and performance are the key hiring criteria.

IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field

Wealth Manager Direct Sales Location: Mumbai Experience Required: 4+ Years Industry: BFSI (Banking, Financial Services, and Insurance) Employment Type: Full Time Job Summary: We are looking for a result-driven Wealth Manager Direct Sales to join our growing team in Mumbai. The ideal candidate will have a strong track record in sales within the financial services industry and will be responsible for client acquisition, relationship management, and achieving revenue targets through direct interactions and personalized wealth solutions. Key Responsibilities: Develop and maintain strong relationships with existing clients to grow wallet share and foster client loyalty. Acquire new clients through personal network, company-generated leads, and references. Meet or exceed monthly and quarterly sales targets for: New investments/inflows Cross-sell and up-sell of financial products Reference and lead generation Regularly connect with clients via calls, meetings, and follow-ups to drive engagement and conversions. Maintain consistent daily/weekly/monthly contact goals with leads and clients. Provide accurate and timely updates on client interactions, leads status, and follow-ups using prescribed reporting formats. Maintain a deep understanding of financial products (mutual funds, insurance, fixed income, etc.) to offer customized solutions. Key Skills & Competencies: Excellent verbal and written communication skills Strong sales acumen and a passion for client servicing and relationship building Self-motivated and result-oriented with the ability to work independently Comfortable handling a wide range of client profiles and understanding their financial goals Strong time management and follow-up discipline Willingness to continuously learn and stay updated on financial products and market trends Qualifications: Graduate (any discipline) a background in Finance will be a plus NISM Certification (mandatory) preferably in Mutual Funds or Investment Advisory Preferred Experience: Minimum 4 years of proven success in direct sales within the financial services or wealth management domain Exposure to a range of investment products and advisory services

Position: Senior Manager Performance Marketing (Global Markets) Employment Type: Full-Time Department: Marketing Team Location: Mumbai About TimesPro TimesPro, an initiative by the Times of India Group, is a leading Higher EdTech platform established in 2013. We champion Education 4.0 values learner-centric, industry-relevant, role-specific, and tech-enabled learning. Our mission is to make excellence accessible through innovative, globally collaborative education for aspiring professionals across industries. We offer: Early Career Programs in BFSI, e-Commerce, and tech Executive Education in partnership with top Indian and international institutions Enterprise Solutions for workforce learning & development Role Overview We are looking for a Senior Manager Performance Marketing to lead and scale our Global Executive Education marketing efforts. The ideal candidate is a data-driven performance marketer with a deep understanding of digital advertising in Gulf (Qatar, UAE, KSA, Kuwait, Bahrain, Oman) and MENA markets. The role is initially individual contributor (IC) with scope to build and lead a team within 6 12 months. Key Responsibilities Performance Marketing Ownership: Lead paid media campaigns (Google, Facebook, LinkedIn, etc.) to drive lead generation, applications, and admissions for executive programs targeting NRIs and local populations in Gulf/MENA markets. Funnel Optimization: Optimize for deeper-funnel KPIs not just leads but applications and conversions in line with business goals. Strategic Campaign Planning: Use data, market insights, and competitor analysis to build impactful media plans and go-to-market strategies. Continuous Optimization: Monitor campaign performance, identify trends, and optimize creatives, targeting, and budgets to maximize ROI. Cross-functional Collaboration: Work with internal teams (creative, business, tech) and external partners/agencies to align campaign execution and objectives. Reporting & Analysis: Deliver detailed campaign performance reports (daily/weekly/monthly) with actionable insights on CAC, CPL, CPA, and engagement metrics. Required Qualifications & Experience 10+ years of performance marketing experience with a strong track record in lead acquisition and funnel optimization. Proven experience managing campaigns in Gulf/MENA markets; APAC experience is a bonus. Proficiency in paid platforms: Facebook Ads, Google Ads, LinkedIn, and affiliate networks. Strong analytical mindset with the ability to translate insights into actions. Effective communicator and collaborator across internal and external stakeholders. Experience using Salesforce or similar CRM tools is an advantage. Bachelor s degree in Marketing, Advertising, or a related field preferred. Prior experience in the EdTech or education segment is essential. Leadership experience is a plus this role has the potential to evolve into a team leadership role. You ll play a strategic role in scaling TimesPro s global education footprint, with the opportunity to own marketing outcomes in a high-growth, mission-driven organization backed by India s largest media group. Qualification : Bachelors degree in Marketing, Advertising, or a related field preferred

Position: Management Accountant Location: Mumbai, India (Andheri East and/or Turbhe) Division: Finance Employment Type: Full-Time, Onsite About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and scaling SaaS businesses powered by Generative AI. With 60+ ventures across financial services, education, health, and marketing sectors, our global ecosystem including Scale Space in London, the Rajasthan Royals in Mumbai, and a go-to-market base in Austin provides access to world-class talent, tools, and support to accelerate growth and build market-leading companies. Our Values Honesty and Integrity: Acting with transparency and trustworthiness. Resilience: Staying optimistic and adaptable amid challenges. Teamwork: Collaborating to elevate and support each other. Innovation: Constantly seeking better solutions and improvements. Deliver Results: Committing to quality and meeting promises. Commercial Awareness: Making financially sound decisions and optimizing value. Role Overview The Management Accountant will provide essential management accounting support to senior leadership, ensuring robust financial controls and compliance with company policies. This role is a platform for experienced finance professionals aiming to advance their career by managing key financial processes in a dynamic, high-growth SaaS environment. Key Responsibilities Prepare monthly management accounts including P&L, balance sheet, cash flow statements, and variance analyses within deadlines. Perform monthly revenue recognition and reconcile balance sheet accounts. Accurately report project revenues and support sales pipeline forecasting. Develop financial forecasts, including P&L and working capital, aligning with FP&A standards. Build and maintain financial models focusing on SaaS-specific metrics for forecasting, budgeting, and planning. Conduct in-depth variance analyses and deliver actionable insights to improve financial performance. Support annual budgeting processes with various departments to set challenging, realistic targets. Identify trends, risks, and opportunities from financial data, presenting clear recommendations to stakeholders. Assist with financial evaluations of new initiatives, pricing strategies, and investments. Drive continuous process and reporting improvements using technology. Ensure compliance with local GAAP, VAT, and regulatory requirements. Opportunity Join Blenheim Chalcot to influence the financial strategy of cutting-edge GenAI-enabled tech ventures. Work closely with senior leaders in India and the UK, owning full financial operations while contributing to critical business decisions in a fast-paced, evolving landscape. About You CA/ACCA/CIMA qualified. Minimum 2+ years experience in finance roles, ideally in FP&A or financial business partnering. Experience in SaaS or technology-driven companies preferred. Expert in Excel: advanced formulas, pivot tables, conditional formatting, and financial modelling. Comfortable navigating ambiguity and rapid changes typical of fast-growing SaaS businesses. Excellent stakeholder management and communication skills, able to explain complex financial info clearly. Adaptable, self-motivated, able to work under pressure and meet tight deadlines. Strong analytical mindset, with ability to convert data into meaningful business insights. Good command of professional written and spoken English. Commitment to continuous learning and development. If you re ready to elevate your finance career in an innovative, tech-driven environment, this role offers a unique and exciting opportunity to grow and make an impact. Qualification : CA/ACCA/CIMA qualified.