Customer Associate Jobs in Mumbai

Associate / Manager / Senior Manager Operations Location: Mumbai | Qualification: BCom / MCom from a reputed College/University | Experience: 2 4 years preferred Job Overview We are looking for a detail-oriented and proactive professional to join our Operations Department. The role involves managing day-to-day operational activities, coordinating with cross-functional teams, ensuring compliance, and maintaining accurate records. The candidate will handle various financial and transactional operations while adhering to regulatory guidelines. Key Responsibilities Transaction Monitoring: Prepare and maintain a synopsis for transactions and monitor each transaction event closely. Cross-Functional Coordination: Collaborate with Legal, Compliance, and Accounts teams for execution, compliance, and fee recovery. Regulatory Compliance: Monitor interest payments and follow up with clients/authorities per SEBI guidelines. ERP & Data Management: Perform ERP data entry, including document uploads, payment schedules, and execution entries. Asset & Document Control: Manage pledging/unpledging of shares, monitor fund transfers, and maintain document custody. Reporting & Documentation: Perform CERSAI site entries and manage Annexure A documentation. Customer Service: Maintain Turnaround Time (TAT) for customer requests and follow up for required data like BENPOS, QCR, and HLY. Skills & Competencies Technical Knowledge: Proficiency in ERP systems, financial transactions, and regulatory compliance. Coordination: Strong communication skills to manage multiple priorities and cross-functional stakeholders. Organization: High attention to detail with the ability to work under tight deadlines. Proactive Approach: Capable of handling day-to-day tasks with minimal supervision. Qualification : BCom / MCom from a reputed College/University

Executive - Customer Support Experience: 0 - 2+ Years Education: Graduation Location: Mumbai About the Role We are seeking a motivated and customer-centric Executive - Customer Support to join our team. As a key member of the support function, you will be responsible for providing high-quality service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. You will have the opportunity to deepen your knowledge of the Forex ecosystem and enhance your communication and problem-solving skills while working in a dynamic environment. Key Responsibilities Forex Product Knowledge: Develop a strong understanding of the Forex ecosystem, associated products, and the applicable guidelines set by RBI and FEMA. Customer Communication: Respond to customer inquiries via emails, support tickets, and inbound/outbound calls in a timely and professional manner. Issue Resolution: Address customer issues effectively, troubleshooting and resolving queries while escalating more complex concerns to senior team members when needed. Tracking & Follow-Up: Maintain detailed and up-to-date records of all customer interactions. Follow up on open queries to ensure resolution and customer satisfaction. Collaboration with Teams: Work closely with internal teams to ensure that customer concerns are addressed quickly and efficiently. Service Improvement: Continuously seek opportunities to improve customer service processes and contribute to the enhancement of service quality standards. Key Skills and Qualifications Essential Skills Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Problem-Solving Abilities: Ability to troubleshoot and resolve customer issues in a quick and efficient manner. Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Follow-Up & Tracking: Strong attention to detail with a focus on tracking interactions and ensuring timely follow-up. Knowledge & Attributes Understanding of Forex: A basic understanding of Forex products and services will be beneficial. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve customer issues. Adaptability & Quick Learning: Willingness to adapt to new tools, processes, and customer service practices in a fast-paced environment. A dynamic work environment where you can grow and enhance your customer service skills. Exposure to the Forex ecosystem and financial services industry. A collaborative and supportive team culture. Competitive salary and benefits package. Qualification : Graduation

Operations Executive Experience: 0 - 3 Years Location: Mumbai About the Role We are seeking a motivated and detail-oriented Operations Executive to join our team in Mumbai. As part of the operations team, you will play a key role in supporting the foreign exchange (Forex) and remittance processes, ensuring compliance with policies, and providing efficient service to clients. This is an excellent opportunity to gain hands-on experience in a dynamic financial services environment. Key Responsibilities Forex & Remittance Operations: Ensure adherence to all policies and compliance requirements related to Foreign Exchange (Forex) and remittance business operations. Handle activities related to Forex buying and selling, as well as remittance processing. Bank Reconciliations & Query Handling: Manage bank reconciliations, address any queries related to Forex transactions, travel cards, and remittance services, and provide timely resolutions to customer inquiries. Branch Operations Support: Support day-to-day branch operations, ensuring that processes are followed as directed by senior associates, Branch Manager, or Operations Manager. Transaction Entry & Timeliness: Ensure timely entry of transactions into the ERP system and maintain turnaround times (TAT) in line with service expectations. Compliance & Audit: Address compliance and audit queries efficiently, ensuring all records and transactions are fully compliant with internal policies and regulatory guidelines. Customer Support: Provide high-quality support to clients, addressing their needs with a sense of urgency and ensuring smooth operational workflows. Qualifications Education & Experience Education: Bachelor s degree in Finance or a related field (any degree also considered). Skills Basic understanding of the Forex market and remittance operations. Strong Microsoft Excel skills for data management and reporting. Strong attention to detail and ability to handle complex queries. Excellent communication skills, both written and verbal. Ability to handle client queries and concerns with professionalism and a sense of urgency. Preferred Skills Experience dealing with exchange terminals is a plus. Personal Attributes Strong sense of ethics, integrity, tact, and diplomacy. Proactive and collaborative mindset with good coordination skills. A dynamic work environment with opportunities for professional growth and skill development. Exposure to the Forex and remittance industry, providing valuable experience in financial operations. A collaborative and supportive team culture. Qualification : Bachelors degree in Finance or a related field (any degree also considered)

Employer Branding & Events Senior Associate Location: Mumbai Experience: 2 4 Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a multi-platform tech company at the cutting edge of retail innovation. We specialize in AI, ML, big data, image editing, and learning technologies enabling over 2,300 brands to manage online/offline sales, inventory, and customer engagement with ease. As a company, we re not just transforming the retail space we re also building a thriving culture that reflects innovation, inclusion, and impact. Role Overview We re looking for a creative and detail-oriented Senior Associate Employer Branding & Events to help bring Fynd s culture to life. This role blends event management, social media storytelling, and vendor operations to shape how people experience and perceive Fynd both inside and out. You ll craft experiences that energize employees, build an authentic online presence, and ensure operational excellence behind every activation. If you love creating engaging moments, managing multiple moving parts, and driving culture through storytelling, we d love to hear from you. Key Responsibilities Event Management & Employee Experience Plan and execute internal events, L&D sessions, workshops, and celebrations. Partner with co-working spaces (e.g., WeWork) for curated monthly activations like flea markets and creative sessions. Handle end-to-end logistics: budgeting, vendor coordination, sourcing, and on-site execution. Gather post-event feedback and amplify moments across internal and external channels. Social Media & Employer Branding Own and execute content strategies for LinkedIn and Instagram (Life at Fynd). Collaborate with designers, freelancers, and team members to create authentic, engaging content. Monitor performance metrics, report monthly insights, and build a vibrant digital employer brand. Actively engage with the online community by responding to comments and DMs. Vendor & Procurement Management Source and manage vendors for merchandise, events, gifting, and activations. Oversee procurement: from POs and quality checks to invoicing and payments. Maintain inventory of company goodies and ensure accurate distribution and stock tracking. Podcast Coordination Fynd Cast Support scheduling, guest coordination, and production logistics for our internal podcast, Behind Closed Doors. Work with editors and freelancers to ensure timely episode rollouts. Track performance analytics and optimize for future content strategies. Internal Communication & Engagement Create new joiner announcements and employee-facing designs using Canva. Plan and support engagement activities to close onboarding cohorts memorably. Assist in the backend coordination of learning and development sessions. Reporting & Presentation Compile event recaps, social media reports, and feedback summaries. Build polished presentation decks to showcase outcomes, insights, and recommendations to leadership. What You ll Need Must-Have Qualifications 2 4 years of hands-on experience in event planning, social media, and vendor management. Bachelor s degree in Marketing, Media & Communication, or related disciplines (preferred). Proficiency in Canva, Google Workspace (Docs, Sheets, Slides), and social scheduling tools like Meta Business Suite or Later. Strong skills in performance analytics and reporting. Excellent communication and stakeholder management abilities. Strong organizational skills, attention to detail, and the ability to juggle multiple priorities. A self-starter mindset with creativity, ownership, and initiative. Nice to Have Experience in podcast production or guest coordination. Exposure to employer branding and employee engagement programs. Familiarity with onboarding or internal communication best practices. Growth We foster a culture of curiosity, creativity, and continuous learning. Flex University: In-house learning opportunities. Learning Wallet: Reimbursement for external courses and certifications. Culture Weekly and quarterly engagement activities. Annual events and celebrations that bring our people together. Wellness Mediclaim coverage for you, your parents, spouse, and kids. Access to licensed therapists to support mental well-being and productivity. Work Culture: We work from our Mumbai office 5 days a week, promoting collaboration, creativity, and a vibrant team environment. If you re ready to shape how people experience work at Fynd this is your stage. Qualification : Bachelors degree in Marketing, Media & Communication, or related disciplines (preferred)

Position: Equity Research Associate (AMC) Location: Mumbai About Groww Mutual Fund Who We Are: Groww Mutual Fund, formerly known as Indiabulls Mutual Fund, is dedicated to providing mutual fund schemes that cater to a wide variety of investor needs. We operate with a strong focus on simplicity, transparency, and long-term wealth creation, always placing our investors at the center of everything we do. With the robust backing of Groww Invest-Tech Private Limited, our diverse portfolio includes equity funds, hybrid funds, and debt funds, all designed to capture investment opportunities that balance growth potential with solid fundamentals. Our Mission Our primary mission is to create steady, long-term wealth for our investors. Through diligent research and careful planning, we discover and develop innovative schemes that allow our investors to harness the best wealth-building opportunities available. What We Stand For Simplicity and Transparency: Clear, jargon-free communication to help our investors make informed decisions. Consistent Wealth Creation: A focus on selecting securities that consistently compound returns, helping investors realize their financial goals. Customer Centricity: Products and resources tailored to meet investors financial objectives, with a commitment to superior service and support. Innovation: Continuously evolving to redefine wealth management with innovative schemes that cater to diverse risk appetites, timelines, and liquidity needs. About the Role As an Equity Research Associate, you will play a pivotal role in providing high-quality, objective investment research to support the fund management team s decision-making process. You will analyze sector trends, financial data, and emerging opportunities to deliver timely and actionable investment recommendations. Your expertise in fundamental analysis and financial modeling, combined with the ability to track industry developments, will help the team identify key trends and investment opportunities, ultimately contributing to the generation of alpha. The role is ideal for candidates with a solid understanding of financial markets and those looking to scale their skills toward future fund management responsibilities. Key Responsibilities: Financial Analysis: Create and maintain earnings, valuation, and industry models for your assigned sectors. Research & Identification: Analyze data to uncover emerging investment opportunities and risks. Investment Ideas: Generate actionable buy/sell recommendations to drive alpha for the portfolio. Documentation & Reporting: Maintain detailed documentation on sector developments, industry news, and trends. Provide timely insights to the team. Primary Research: Devise and conduct primary research methods, keeping a pulse on sector sentiment, emerging trends, and key market shifts. Collaboration: Actively contribute to team discussions, providing timely insights and support in investment decision-making. Qualifications & Expertise: Educational Background: Master s degree in Finance, Economics, or CA. Experience: 1-3 years of relevant experience in equity research or financial analysis. Sector Expertise: Strong understanding of the assigned sector(s) with a deep knowledge of fundamental analysis, financial modeling, and valuation techniques. Certifications (Preferred): CFA, CA, FRM, or MBA is a plus. Analytical Skills: Strong proficiency in financial analysis, model-building, and interpretation of data. Execution & Teamwork: A self-starter with the ability to work independently while being an effective team player. Impact: Play a crucial role in shaping investment strategies and decisions at Groww. Growth: Opportunities to expand your skill set and grow toward future fund management roles. Innovation: Be part of an innovative, customer-first team redefining wealth management. Culture: Join a dynamic, fast-growing company where collaboration, transparency, and continuous learning are at the forefront. If you re passionate about equity research and eager to contribute to the success of India s fastest-growing mutual fund platform, we d love to hear from you. Qualification : Masters degree in Finance, Economics, or CA

Job Title: Associate Product Manager Location: Mumbai, Maharashtra, India Experience: 0 2 Years Open Positions: 1 Designation: Associate Product Manager Job Overview: We are looking for a motivated and detail-oriented Associate Product Manager to support the development and delivery of our digital platforms. In this role, you ll work closely with cross-functional teams to help define features, improve user experiences, and manage the product development lifecycle using agile methodologies. Key Responsibilities: Assist in planning and executing the product roadmap in alignment with business goals. Collaborate with stakeholders to gather, analyze, and document business and user requirements. Work with UX/UI designers to develop wireframes, mockups, and user flows. Support product lifecycle management from concept to launch. Use analytics tools to track product performance and identify opportunities for improvement. Contribute to daily stand-ups, sprint planning, and retrospectives as part of the agile product development cycle. Required Skills & Qualifications: 0 2 years of experience in product management or a related role (preferably in media, tech, or digital-first environments). Understanding of digital products, content platforms, and user journeys. Familiarity with agile methodologies and product lifecycle stages. Experience with wireframing tools such as Figma or Balsamiq. Basic knowledge of analytics tools (Google Analytics, Search Console, etc.). Strong communication, problem-solving, and organizational skills. Bonus (Preferred, Not Mandatory): Exposure to A/B testing, user research, or data-driven decision-making. Basic understanding of HTML/CSS or CMS platforms. Skill Tags: Product Management | Production Support | Wireframing | Product Lifecycle | Agile | UX Design

Position: Associate Marketing (Aluminium Foil) Department: Sales & Marketing Location: Mumbai Role Overview: We are seeking a dynamic and results-driven marketing professional to support the growth of our aluminium foil product line. This role focuses on B2B marketing strategy, business development, and market analysis across key sectors including food packaging, pharmaceuticals, construction, and more. Key Responsibilities: Strategy Development: Design and execute targeted B2B marketing strategies to drive demand and brand awareness for aluminium foil products. Business Development: Identify and pursue new business opportunities to expand market presence and grow the customer base. Market Intelligence: Conduct ongoing market research to track industry trends, customer needs, and competitor actions. Client Relationship Management: Build and maintain strong relationships with decision-makers in relevant industries, establishing the company as a preferred supplier and strategic partner. Sales Support: Monitor sales performance against KPIs, generate reports, and adapt marketing initiatives to meet or exceed revenue goals. Deal Closure: Leverage strong commercial acumen to support sales teams in closing high-value deals and meeting sales targets. Key Requirements: MBA in Marketing from a recognized institution. Demonstrated success in a B2B sales and marketing environment, particularly in industrial or materials sectors. In-depth understanding of the aluminium foil market and its major applications. Exceptional communication, negotiation, and presentation skills.

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Job Title: Customer Service Associate Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are seeking a proactive and empathetic Customer Service Associate to join Salary Finance, a fast-growing FinTech venture under the Blenheim Chalcot portfolio. In this role, you will be an integral part of the customer operations team, ensuring prompt, compliant, and high-quality customer interactions via live chat and email. You will be working closely with our teams in India and the UK to provide a seamless customer experience while contributing to the enhancement of internal processes and customer-facing solutions. Key Responsibilities: Handle customer inquiries via live chat and email in a professional and timely manner. Provide support related to loan applications, repayments, account updates, and general queries. Interpret and explain financial products, terms, and policies with clarity and compliance. Maintain accurate records in the CRM system and ensure resolution logs are up to date. Escalate unresolved or complex issues to the appropriate teams and follow up until closure. Troubleshoot basic technical issues (login errors, document uploads) and collaborate with the tech team. Ensure strict compliance with GDPR and data protection standards. Meet service benchmarks aligned with SOPs and SLAs. Identify recurring issues and offer feedback to product and operations teams. Recommend improvements for FAQs and knowledge base articles. Support customer retention by providing exceptional service and building rapport. Share insights and best practices with peers to support continuous team improvement. Participate in regular training on product updates, tools, and compliance protocols. About You: You are a detail-oriented, tech-savvy problem solver with a passion for delivering excellent customer service. You thrive in fast-paced, change-driven environments and are eager to contribute to a mission-driven FinTech. Required Skills: Strong communication skills both written and verbal. High emotional intelligence with a customer-first mindset. Prior experience in a customer/client-facing role. Ability to multitask, stay organized, and meet deadlines. Comfortable with Google Sheets, Excel, and manipulating customer data. A collaborative, empathetic, and solutions-focused attitude. Self-motivated and resilient, even in high-pressure situations. Preferred Skills: Experience in financial services, tech, or employee benefits companies. Familiarity with CRM systems and ticketing platforms (e.g., Zendesk, Freshdesk). Working knowledge of G Suite, Advanced Excel, and basic data analysis. Understanding of TCF, GDPR, CCA, and AML regulations. Education: Minimum: High School Diploma Preferred: Bachelor s Degree in any discipline About Salary Finance: Founded in 2015, Salary Finance is one of the UK s leading FinTech platforms improving employee financial well-being. Our platform supports over 4 million employees across 575 clients, including 20% of the FTSE 100. Backed by Blenheim Chalcot and major financial institutions, we provide salary-linked savings, loans, earned wage access, and financial education all through our digital platform. Our mission is to make employees financially healthier and happier, ultimately boosting productivity and well-being at work. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder, with over 26 years of experience building disruptive businesses in FinTech, EdTech, GovTech, HealthTech, and beyond. With over 4,000 employees across 20+ ventures, our India operation (established in 2014) plays a crucial role in innovation, development, and scaling. What We Offer: Be part of the world s leading digital venture builder. Access to cutting-edge GenAI technologies. Opportunities for continuous learning and personal growth. Fun and open work culture (we own the Rajasthan Royals IPL team!). 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance coverage. Diversity & Inclusion: At Blenheim Chalcot, we value diversity, meritocracy, and innovation. We are committed to creating an inclusive workplace that supports all employees in reaching their full potential. We recruit and develop talent based on skills and passion not background. Apply Today: If you're passionate about delivering high-impact customer experiences and eager to be part of an innovative FinTech journey, we'd love to hear from you.

Job Title: Associate Underwriting Location: Mumbai, India Company: Oakbrook (Part of Blenheim Chalcot Portfolio) Experience: 1 3 Years Industry: FinTech | Lending | Underwriting Employment Type: Full-Time About the Role: We are looking for a highly analytical and detail-oriented Associate Underwriting to join Oakbrook India, a FinTech venture within the Blenheim Chalcot ecosystem. You will play a critical role in supporting loan underwriting processes, document verification, and financial data analysis to ensure accurate risk assessment and timely decisions. You ll gain exposure to next-gen GenAI-enabled processes and will work in a fast-paced, agile, and collaborative environment, contributing directly to the future of digital lending. Key Responsibilities: Review loan applications and verify customer documentation for completeness and accuracy. Analyze financial statements, bank statements, credit reports, and related documents to assess creditworthiness. Prepare detailed customer risk profiles and support the underwriting team in decision-making. Identify discrepancies or red flags and escalate as required. Ensure compliance with internal policies and lending regulations. Collaborate with cross-functional teams including Customer Service, Risk, and Operations. Support process enhancements through automation and tech-driven tools including GenAI. Maintain accurate and well-documented audit trails of decisions and processes. Must-Have Skills: Experience in document verification and financial data analysis (bank statements, credit reports, income data, etc.). Strong understanding of lending operations and underwriting processes, especially for UK/US clients. Analytical thinking and decision-making ability with attention to detail. Good-to-Have Skills: Familiarity with GenAI tools or automation platforms in financial workflows. Clear stakeholder communication and reporting abilities. Proficient in MS Office tools, especially Excel. Qualifications: Graduate or Undergraduate from a recognized university. 1 3 years of experience in FinTech, lending, or mortgage operations, ideally with UK/US-based clients. Exposure across the lending customer lifecycle (call center, back office, retention) is an advantage. Strong documentation, compliance, and reporting awareness. What We Offer: Competitive compensation based on experience. Opportunity to work with global teams and FinTech leaders. Be part of Blenheim Chalcot, the world s leading digital venture builder. Exposure to the latest in GenAI and automation technologies. Private medical insurance for you and your family. Life insurance coverage. Vibrant work culture with regular social events and team activities. About Blenheim Chalcot: Blenheim Chalcot has been building disruptive businesses for over 26 years across FinTech, EdTech, HealthTech, Media, and more. Our India team is central to our innovation and success, supporting a diverse portfolio of ventures. We re not just investors we build businesses from the ground up, supporting them with strategic expertise and execution capabilities in technology, growth, talent, finance, and legal. If you have an eye for detail, love working with financial data, and want to be part of a purpose-driven FinTech team, we want to hear from you.

Job Title: Associate Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Glance is a leading consumer technology company driving innovation across digital platforms including Glance, Roposo, and Nostra. With over 400 million users globally, Glance s smart lock screen delivers personalized, contextual content without requiring app downloads. Roposo offers immersive live experiences led by creators, while Nostra is India and Southeast Asia s largest gaming platform connecting millions of gamers. At Glance, we empower you to dream big, innovate boldly, and make an immediate impact. Enjoy autonomy alongside collaboration with high-performing teams and access to world-class resources including daily meals, gym facilities, training, tech tools, and a pet-friendly office culture. Role Overview We are seeking a passionate and detail-oriented Associate Business Development to drive growth by nurturing existing client relationships and unlocking new business opportunities. This role demands a strategic thinker who understands customer behavior, market trends, and competitive dynamics, and can translate these insights into actionable business models and partnerships. What You ll Do Customer & Market Insight: Deeply understand customer behavior and generate actionable insights to inform business strategies. Stay updated on market trends and competitive landscape to identify and prioritize growth opportunities. Business Ownership: Co-own P&L responsibilities and develop viable business models tailored to market demands. Convert strategies into actionable plans by collaborating with cross-functional leadership. Vendor & Reseller Management: Build and maintain long-term strategic relationships with vendors and resellers. Manage terms of business with dropshippers, including product selection, ordering, and returns. Partner with vendors to drive category innovation and market disruption. Portfolio & Offer Management: Lead efforts to onboard the best dropshippers and enhance product assortment. Optimize costs and manage portfolio to deliver attractive offers and discounts to customers. Position Shop101 as the top destination for resellers through superior product variety and pricing. Fulfillment & Inventory: Oversee working capital management and inventory strategies. Collaborate with suppliers to ensure optimal fulfillment costs, selection, and service levels. Passionate, self-motivated team player with strong attention to detail. Ability to build and nurture strategic relationships with diverse stakeholders. Analytical mindset with deep understanding of market and competitive ecosystems. Excellent communication and cross-functional collaboration skills. Experience in business development, vendor management, or e-commerce is a plus. Join Glance and be part of a dynamic team that s reshaping digital consumer experiences in Mumbai. Apply today to grow with us!

Operations Associate Select10x (India) Location: Mumbai Type: Full-Time Department: Operations / Business Process Management Job Summary: We are looking for a proactive and detail-oriented Operations Associate to support and streamline the backend operations of Select10x. The ideal candidate will be a technically savvy BE graduate with a keen eye for process efficiency and operational excellence. Key Responsibilities: Set up, manage, and maintain system requirements and backend configurations to support Select10x operational workflows. Monitor and improve internal processes for increased operational efficiency and scalability. Collaborate with cross-functional teams to identify gaps and implement automation or process improvements. Ensure smooth execution of day-to-day tasks and resolve operational roadblocks as needed. Qualifications & Skills: BE graduate with strong technical aptitude. Experience or knowledge in process optimization and systems management is highly desirable. Ability to quickly understand technical systems and recommend workflow improvements. Detail-oriented with strong problem-solving skills and a proactive mindset. Excellent communication and organizational abilities.

Summary: If you are a seasoned Business Development professional with experience in Power Infrastructure & Renewable Energy (PIRE) businesses, this role is an exciting opportunity for you to drive growth in a global leading company. Your Future Employer: A globally recognized manufacturing and engineering company known for its outstanding capabilities across diverse categories of products and services. The company has a strong footprint worldwide, delivering innovative solutions and creating value for clients across various industries. Key Responsibilities: Order Booking & Profitability: Drive order booking and ensure profitability for Power Infra & Renewable Energy (PIRE) businesses to meet Annual Business Plan (ABP) and Strategic Business Plan (SBP) targets. Qualifications & Empanelment: Build technical qualifications for high-end EHV (Extra High Voltage) and Solar segments and secure empanelment with various government utilities to facilitate growth in these sectors. Strategic Project Selection: Use strategic tools to select the right projects, adopt pre-bid tie-ups, and lead focused initiatives to drive profitable growth as per ABP and SBP targets. Key Account Management (KAM): Establish strong relationships with top client officials and drive business development through effective Key Account Management (KAM) processes. Project Selection Process: Develop a robust framework for project selection based on the Go/No-Go principle, ensuring alignment with strategic goals. Strategic Partnerships & Tenders: Forge partnerships to win tenders and improve the qualification rate (QR) in the chosen segments. EBIT Improvement: Drive initiatives that improve project EBIT in line with industry leaders. Quality & Compliance: Develop and implement strong processes and controls to maintain quality standards and compliance across projects. Network Building: Build a strong network of customers, project partners, and design associates to enhance business development efforts. Sales, Marketing & Branding: Lead sales, marketing, brand positioning, and business development initiatives in alignment with divisional strategies. Business Analytics & Competitive Benchmarking: Implement frameworks for incisive business analytics and competitive benchmarking to identify opportunities and threats. Strategic Customer Accounts: Develop and manage key strategic customer accounts, ensuring deep engagement through robust Key Account Management processes. Order Bank Achievement: Achieve order bank targets in the chosen segments through strategic bidding and project acquisition. International Market Expansion: Expand product portfolios and explore international market opportunities to drive growth. Partner Identification & Strategic Tie-ups: Identify key partners and forge strategic alliances to achieve the necessary qualification credentials for tenders and establish long-term partnerships. Organizational Initiatives: Contribute to organizational initiatives such as Business Excellence, IMS, Kaizen, PMO, and Safety to drive continuous improvement. Team Building & Talent Development: Foster team development, people growth, and talent management to enhance organizational capability. Controls & Compliance: Ensure adherence to all relevant statutes and regulations. Required Qualifications: Educational Qualification: Degree in Electrical Engineering Diploma in Electrical Engineering Experience: 10+ years of work experience in Power Transmission Segment (Business Development, Sales, Marketing, etc.) for degree holders. 12+ years of work experience in Power Transmission Segment for diploma holders. What s in it for You: Be part of a globally recognized organization with a strong international footprint. Competitive compensation with lucrative perks and benefits. Excellent work culture and a collaborative environment that fosters growth and development.

Job Description As a Knowledge Content Manager Associate in our team, you will be at the forefront of managing and enhancing our content database, ensuring that our sales materials (including RFPs, pitch books, and brochures) are compelling, accurate, and globally-consistent. You will collaborate with sales, product, client service, and other subject matter experts to ensure content and stats are accurate, consistent, and approved. You will also create materials for sales training, such as case studies, information on product overviews and strategy, and prepare competitor analysis. Job Responsibilities: Maintain, update, and enhance content used for client-facing documentation (proposals, pitchbooks, and other similar documents) provided to prospective and existing clients in pursuit of winning or retaining business. Develop external and internal content in partnership with sales and product, including case studies, and product overviews & strategy documents. Coordinate with subject matter experts to update the database with new responses as products are enhanced. Partner with subject matter experts to conduct periodic end-to-end reviews of responses in the database to ensure changes in business, value proposition, regulatory environment, staff, locations, etc., are correctly captured. Utilize Tableau to build dynamic data visualization dashboards, transforming complex data into actionable insights that support strategic sales initiatives. Source and manage J.P. Morgan statistics in the creation of sales documents or in answering questions from clients or prospects globally. Manage the sales experience survey process as the conduit between sales and the third-party consultant. Perform vendor administration activities such as user access management and training, and act as a point of contact, liaising with vendor support to quickly resolve issues. Required Qualifications, Capabilities, and Skills: Minimum 4 years of work experience in the financial services industry, within content/database management, pre-sales, business development, or marketing. Excellent verbal and written communication skills, with a thorough knowledge of American and British English language, grammar, spelling, punctuation, and usage, as well as the Associated Press (AP) style guide. Confidence, assertiveness, and professionalism to partner closely with all levels of management. Proficiency with MS Word, Excel, and PowerPoint required. Strong project management skills with the ability to manage tight schedules. Preferred Qualifications, Capabilities, and Skills: Bachelor's degree (BA or BS) in finance, business preferred, but not required. An understanding of the securities services industry and products is a plus. Self-starter with sound judgment and ability to operate independently and apply initiative. Experience with building data visualization dashboards via Tableau. Familiarity with emerging technologies, such as LLMs to bring in efficiencies in content and stats management. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. Qualification : Bachelor's degree (BA or BS) in finance, business preferred, but not required.

Description Job Requirements Job Title Associate Compliance Place of work - Mumbai Business Unit - Retail Banking Function Compliance Job Purpose: The role entails the responsibility to support Compliance Manager in ensuring bank's policies and procedures comply with regulatory and ethical standards. It includes evaluating all current and new compliance regulations, reviewing bank's processes, and leading training sessions. Roles & Responsibilities: Tracking, monitoring, validating and responding to ad-hoc RBI queries and data requests received from RBI by coordinating with internal stakeholders. Maintain daily, weekly and monthly MIS reports on status of ad-hoc queries and data requests received from RBI. Coordinate with internal & external auditors during audits and examinations, ensuring timely and accurate communication. Coordinate with RBI and Bank s Senior Management for data requirements, meetings, and responses to draft observations, etc., during the RBI inspection. Assist in the submission of RBS data and other regulatory requirements. Coordinate with Compliance Advisory team for review of ad-hoc submission and RBI Inspection related submissions. Monitoring timely submission of Regulatory requirements. Tracking, monitoring, validating and responding to the queries and data requests received from SLBC. Maintain MIS of Incognito Visit, RBI training, internal/external training for presenting in Board, ACB and other Management Committees Obtaining the required approvals/ clarifications from the Regulators. Maintaining the records of all Regulatory/ Statutory Communications in hard as well as soft copies. Educational Qualifications: Graduate - Any Experience: Minimum of 1 -3+ years in Compliance, Audit, Risk other Support functions

Job Requirements Role/ Job Title: Senior - Growth Manager - HPE Function/ Department: HPE Job Purpose: The role is responsible for development and execution of comprehensive marketing strategies to drive growth and revenue. Work closely with a team of competent marketing professionals and collaborate cross-functionally to optimize campaigns and initiatives. Roles & Responsibilities: Develop and execute innovative growth marketing strategies to achieve business objectives. Lead and mentor a team of growth marketing managers and associates. Analyze market trends, customer behavior, and competitor activities to identify opportunities for growth. Collaborate with product, sales, and other teams to align marketing efforts with overall business goals. Manage and optimize digital marketing channels. Implement A/B testing and other experimentation techniques to optimize campaign performance. Monitor and analyze key performance indicators (KPIs) to track the effectiveness of marketing efforts. Identify areas for improvement and implement initiatives to enhance marketing performance and efficiency. Stay up to date with industry trends and best practices in growth marketing. Secondary Responsibilities: Expert in problem solving skills & Positive attitude. Understand the Business Portfolio target & able to plan marketing strategy & plan execution with stakeholders. Optimized customer journey (CRO) on digital platform / assisted journey. Bureau data understanding & utilize the same in digital marketing. Basic Assets & Credit Card Product Knowledge. Expert in sales lead management / lead lifecycle. Knowledge to handle both existing & new customer marketing strategy. Comfortable to work in Agile team with incremental RoI strategy. Basic knowledge of Data Analytics & Statistics (From marketing perspective). Managerial & Leadership Responsibilities: Target-oriented with proven ability to multitask. Experienced in people management and development, comfortable managing in a matrixed and/or Agile environment. Education Qualification: Graduation: Science / Commerce /B Tech - Computer Science / IT Post-graduation: MBA Experience: 5 to 10 years of relevant experience. Qualification : Science / Commerce /B Tech - Computer Science / IT

Digital Marketing Associate Location: Mumbai Experience: 2+ years Reporting to: Chief of Marketing and Head of Global Channels Job Responsibilities: We are seeking a creative and dynamic Digital Marketing Associate to join our team. In this role, you will focus on creating visually compelling designs while supporting our digital marketing initiatives. You will collaborate with various teams to elevate our brand presence across digital platforms. Support the execution of digital marketing campaigns across multiple channels, including social media, email, and paid advertising. Assist in monitoring and analyzing performance metrics to optimize campaigns. Create and schedule social media posts in alignment with the content calendar. Participate in brainstorming sessions to generate and develop new ideas for digital marketing strategies. Contribute to the development of marketing collateral and visual content for campaigns. Stay updated with the latest trends in digital marketing and design to keep campaigns fresh and engaging. Requirements & Skills: Bachelor s degree in Graphic Design, Marketing, Communications, or a related field. Proven experience or a strong portfolio in graphic design and digital marketing. Proficient in Adobe Creative Suite (Premiere Pro/After Effects, Photoshop, Illustrator). Basic understanding of digital marketing tools and platforms such as Google Analytics and email marketing software (e.g., HubSpot). Strong creative, analytical, and problem-solving skills. Excellent communication and collaboration skills. Attention to detail with a keen eye for aesthetics and design. Familiarity with social media platforms and trends. Enthusiastic about learning and staying up-to-date with the latest digital marketing trends. Experience with A/B testing and multivariate experiments. Solid knowledge of website analytics tools (e.g., Google Analytics, WebTrends). Working knowledge of HTML, CSS, and JavaScript development and constraints. Qualification : Bachelors degree in Graphic Design, Marketing, Communications, or a related field.

Associate Accounting Specialist About Dow At Dow, we put people first and are committed to integrity, respect, and safety for our employees, customers, and the planet. We are a diverse community of relentless problem-solvers who thrive on collaboration, innovation, and the pursuit of a sustainable future. By leveraging science and technology, we help transform industries and shape the world we live in. If you're looking for a meaningful and challenging role, you're in the right place. About the Role As an Associate Accounting Specialist, you will provide cost accounting support and reporting while ensuring accurate financial records. You will oversee cost center expenses, budgeting, inventory valuation, and financial analysis to support decision-making for business and functional teams. This role requires strong analytical skills, knowledge of SAP, and expertise in financial reporting. Core Responsibilities Cost Center & Budgeting Review cost center spending and understand cost drivers. Analyze variances vs. budget and prior periods to identify root causes. Facilitate cost center allocations, recharges, recoveries, and residual analysis. Financial Reporting & Analysis Support reporting and analysis for the supply chain function. Assist business teams with financial analysis for decision-making. Ensure SOX compliance for cost accounting activities. Inventory & Cost Accounting Ensure accurate inventory valuation across management, tax, and statutory books. Manage cycle counting and stock reconciliation to maintain accurate inventory records. Oversee product cost estimates (PCE) and investigate costing errors. Identify and correct intercompany variances. Accounting Compliance & Controls Record and monitor accounting entries during monthly closing. Facilitate the inter-company re-billing process. Differentiate between capital and expense costs for accurate reporting. Support internal & external audits for cost accounting activities. Qualifications CMA/CA qualification with 3-5 years of relevant experience in cost accounting. Proficiency in SAP and Microsoft applications (Excel, Word, PowerPoint, Outlook). Skills & Competencies Strong business acumen and ability to act as a strategic business partner. Team player with excellent communication and collaboration skills. Analytical mindset with a focus on process improvement. Proficiency in SAP, Excel, and financial reporting tools. Fluent in English (written and verbal). Additional Information Relocation assistance is not available for this position. Flexibility to work across international time zones may be required. Total Rewards & Benefits Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Learning, mentoring, and development opportunities. Retirement & Financial Planning Savings plans, stock purchase programs, and financial resources. Health & Wellbeing Comprehensive medical, life insurance, and mental health support. Flexible Work Culture Role-based flexibility for work-life balance. Parental Leave & Family Support Paid leave for new parents and caregivers. Time Off & Volunteer Programs Paid vacation, volunteering opportunities, and Employee Resource Groups (ERGs). On-Site Fitness & Discounts Gym memberships, shopping discounts, and travel insurance (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science. With 1,000+ employees, our manufacturing sites, innovation centers, and commercial offices drive advancements in packaging, infrastructure, automotive, and consumer care. We are Great Place to Work Certified and actively support Corporate Social Responsibility (CSR) initiatives that empower women, children, and differently-abled individuals through technology and employee volunteerism. Join Our Team & Make an Impact! At Dow, diversity is our strength, and we are committed to equal opportunities for all. If you need any accommodations during the application or interview process, please let us know. Apply now and be part of a global team shaping the future through science and innovation! Qualification : CMA/CA qualification with 3-5 years of relevant experience in cost accounting.

Job Role:Investigation & Vigilance, Legal, Compliance & Secretariat Group Legal, Compliance & Secretariat Group Legal, Compliance & Secretariat ensures that the bank s interests are protected by safeguarding its reputation and capital. We work to maintain a strong standing with regulators, customers, and business partners. Upholding the values of trust and integrity lies at the heart of our business banking operations. Role: Vigilance Officer This role is critical for maintaining the security and integrity of the bank s operations. The Vigilance Officer will proactively identify and mitigate financial crime risks through branch visits, staff training programs, collateral verifications, and ensuring the effective execution of the vigilance calendar and awareness initiatives. Key Responsibilities: Conduct regular branch visits across India to assess security measures, observe operational procedures, and identify vulnerabilities related to financial crime. Prepare detailed reports summarizing observations and recommendations from branch visits. Develop and deliver training programs for branch staff on fraud prevention, Code of Conduct, regulatory compliance, and other internal policies. Perform on-site collateral verification for stressed assets to mitigate risks associated with loan defaults or fraudulent activities. Actively monitor branch activities for suspicious behavior or transactions and report potential concerns. Prepare regular reports and analyze trends to identify areas for enhanced measures or investigative actions. Drive the implementation of the vigilance calendar and organize Vigilance Awareness Week. Maintain effective communication with branches, compliance officers, and other stakeholders to ensure consistent application of processes. Requirements: 3 5 years of experience in financial crime investigation. Strong understanding of financial crime risks and banking products and services. Experience in internal audit is an added advantage. Ability to travel frequently to various branch locations. Strong analytical and communication skills. Ability to work independently and collaboratively in a team environment. Graduate/Post-Graduate degree. Technical Competencies: Proficiency in MS Excel (including macros and pivots), MS Word, and MS PowerPoint. Apply Now: We offer a competitive salary, a comprehensive benefits package, and the opportunity to grow within a dynamic environment that supports your professional development and recognizes your achievements. Qualification : Graduate/ Post-Graduate

Description Business Manager Next Tier Business, Joints Caring for the world, one person at a time has encouraged and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing creative ideas, products, and services to advance the health and well-being of people. Every day, more than 130,000 employees across the world are blending heart, science, and ingenuity to profoundly change the trajectory of health for humanity. J&J Medical India (JJMI) is the market leader in the Medical Company Devices & Diagnostics Industry in India. It is in the business of caring and providing solutions to doctors, patients, and nurses. It comprises of multiple Franchises (Strategic business units) providing healthcare solutions across Vision Care, Orthopaedics, Infection Prevention, Wound Management, Women s health, minimally invasive surgery, Circulatory disease management, and Blood glucose monitoring and insulin delivery. Position Title: Sr. Business Manager Next Tier Business, Joints & Digital Surgery Role Type: Individual Contributor Department Name / Franchise: Orthopedics Joints Sector: MD Position Location: Mumbai Reports to (Title): Associate Sales Director, Orthopedics Joints Role Overview: Responsible for establishing relationships with customers and for developing the business for the franchise, in a manner consistent with the CREDO, company policy and goals, and in line with franchise direction. This may involve developing new businesses, growing into new territories, and establishing a new dealer network. Develops and implements sales strategies and objectives. Has in-depth knowledge of the products and a good understanding of other J&J products and service offerings. Has insights of customer's needs and sharpened knowledge of market trends. Through effective leadership, encourages, leads, directs, motivates, coaches and develops employees to achieve/exceed sales target. Works with all levels of customers, developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in J&J Medical as a preferred supplier. Business Overview: Responsible for Managing Orthopedics Joints in Next Tier ( Tier 4/5 Cities) Product Overview Orthopedics Joints range of products Customer Segmentation: All orthopedic surgeons in Next Tier ( Tier 4/5 Cities) Illustrative Responsibilities: Business Financial Results Deliver the assigned Business plan for the Next Tier ( Tier 4/5 Cities) Business Achieve Monthly / Quarterly / Annual Business Plan Understand market potential, and set direction, strategies and plans to expand the market and realize market potential. Analyze sales reports to proactively seek opportunities and at-risk, re-prioritize resources to maximize sales opportunities. Establish a monitoring system to ensure delivery of sales plan on volume, price and value objectives for products. Identify key markets and ensuring coverage and resourcing of the same adequately. Meet the AR / DSO target and manage account receivables as per the company policy. The role would also entail relevant knowledge of channel management and how to build a strong primary and secondary channel. Territory Management In-depth understanding of current and future customers needs and translate them into sales opportunities. Guide in expansion of new geographies and markets. Ensuring adherence to KPIs of working on day to day basis by the team and driving efficiencies in terms of coverage to ensure best business outcomes. Drive market environment base on a thorough knowledge of competitor's structure, culture, personnel, distribution, capabilities, and weakness, as well as customer preferences for competitive products and services Should have exposure in conceptualization, implementation, and monitoring of channel management processes such as AR, Inventory, return on investment and overall channel health. Conduct SWOT analysis for the territory responsible. Based on results of SWOT analysis, set direction, strategies and plans for the region to achieve dept/functional goals; communicate plans and gain consensus on the plans from the team and related sales/marketing groups Drive marketing campaigns with effect and share market insights with the marketing team. Core member of the leadership team to create a strategic roadmap for the business. Coach supervisor/individual contributor to develop: An effective and efficient territory account coverage plan and customer call plans Conduct regular reviews with team as a basis for challenging and improving both short and long term strategies and action plans Demonstrates expert knowledge of sales process and specialist selling skills to make an effective sales call, to guide others and to improve the current selling process Strong grasp of internal organization (J&J) resources, priorities, and needs, relating to the business operations and achievement of plans Customer Satisfaction Develop and maintain strong relationships with various levels of customers and drive high levels of customer satisfaction. Research and identify key customer's critical success factors to identify innovative sales and service opportunities which will deliver improved customer business performance and healthcare outcomes. Advise the development/implementation of strategies and plans to increase customer satisfaction, confidence, and loyalty. Design innovative customer support services including E-initiatives and optimal use of company valuable services. Set up appropriate systems, e.g., regular meetings with customers to obtain their feedback and supervise customer perceptions and use feedback to improve performance. Ensure compliance with the "Customer Complaints Procedure"; customer issues/ complaints are attended to promptly and professionally to customer's satisfaction. Ensure appropriate problem-solving strategies are used by the sales team when dealing with product or service difficulties. Internal Business Processes...