Customer Care Jobs in Ahmedabad

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Assistant Sales Manager (ATE) Location: Ahmedabad Job Description: We are seeking a dynamic and results-oriented Assistant Sales Manager to join our team in Ahmedabad. The ideal candidate will have 4 to 6 years of experience in sales within the Test & Measurement and Automated Test Equipment (ATE) industries. This role requires a strong understanding of Project Engineering, DAQ Solutions, and excellent customer relationship management skills. The candidate should be comfortable with PAN India travel to engage clients and expand business opportunities. Key Responsibilities: Drive sales and promote Test & Measurement, Automated Test Equipment (ATE), Project Engineering, and DAQ Solutions. Develop and execute strategies to achieve or exceed sales targets across assigned territories. Cultivate and maintain strong relationships with existing clients; proactively identify new business opportunities. Provide technical expertise and support to clients, ensuring delivery of appropriate solutions. Conduct product presentations, demos, and training sessions for clients. Collaborate with engineering and product teams to ensure customer requirements are met accurately. Participate in trade shows, exhibitions, and industry events to enhance brand presence and network with potential clients. Prepare and submit regular sales reports, forecasts, and business plans to senior management. Provide timely market feedback regarding trends, competition, and customer needs. Requirements: 4 to 6 years of sales experience in Test & Measurement Applications and Automated Test Equipment (ATE). Solid understanding of Project Engineering, DAQ Solutions, and related industries. Strong technical background, preferably with a BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or a related field. Proven track record of successful sales and effective customer relationship management. Excellent communication, negotiation, and presentation skills. Ability to work independently, manage time efficiently, and travel extensively across PAN India. Knowledge of the latest trends in Test & Measurement and ATE technologies is a plus. Qualification: BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent. Strong technical background related to Test & Measurement Applications, Automated Test Equipment (ATE), or DAQ Solutions preferred. Benefits: Competitive salary package. Opportunity to work in a dynamic and growing industry. Travel and accommodation allowances. Qualification : BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent

Job Title: Cluster Head Business Banking Location: Ahmedabad Business Unit: Retail Banking Function: Business Banking Category: Others Job Purpose We are seeking a seasoned and dynamic Cluster Head Business Banking to lead and scale the Business Banking vertical across multiple branches. The role focuses on strategizing, managing operations, and optimizing resources to achieve business growth and expansion targets. The ideal candidate will drive customer acquisition, deepen existing relationships, and enhance product penetration through a customer-centric, tech-enabled, and operationally efficient approach. This role is also responsible for fostering key local partnerships, strengthening internal teams, and building a high-performance culture aligned with the bank s values. Key Responsibilities Business Strategy & Execution Drive growth in Business Banking by developing and implementing strategic plans across the assigned cluster. Understand market dynamics and competitive landscape to provide insights and feedback to product teams. Lead the development and execution of sales and service strategies to meet acquisition and portfolio growth targets. Team & Branch Leadership Manage a team of Branch Managers to ensure effective execution of business objectives. Coach, mentor, and guide branch teams to deliver best-in-class customer experiences and drive revenue generation. Lead recruitment, training, and performance management of on-roll and off-roll staff to ensure high-performing talent across levels. Customer & Partner Relationship Management Cultivate strong relationships with individual and corporate clients to become their preferred financial partner. Engage with key local dealers and business influencers to increase market share. Promote cross-selling of banking products by establishing a strong business network. Operational Excellence Ensure cost-efficient operations while leveraging technology and automation to streamline services. Evaluate and implement new initiatives to improve customer experience, operational efficiency, and product delivery. Monitor compliance with regulatory requirements and uphold high ethical and governance standards. Cross-Functional Collaboration Work closely with product, operations, and other internal teams to ensure aligned and efficient service delivery. Share best practices and competitive intelligence with other clusters and central teams. Leadership & Culture Building Instill a culture of customer centricity, innovation, digital adoption, and compliance. Foster employee engagement, motivation, and retention to build a strong, results-driven team. Champion community development and livelihood advancement initiatives within the cluster. Managerial & Leadership Responsibilities Mentor senior leaders and managers to uphold the bank s core values. Drive digital transformation within the branch network to meet customer needs. Attract and retain top talent to support rapid growth. Ensure high levels of employee satisfaction through consistent communication, coaching, and career development. Qualifications & Experience Education: Graduate in any discipline (mandatory) Postgraduate degree (preferred) Experience: Minimum 12+ years of relevant experience in Business Banking or related functions within the banking or financial services industry. Qualification : Graduate in any discipline (mandatory)

Inside Sales Representative Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | Work from Office Experience Required: 1 to 3 years Qualification: Any Graduate (IT/Computer Science background preferred) Salary: Based on experience and skills Notice Period: Immediate joiners preferred Job Overview We are hiring a motivated and customer-focused Inside Sales Representative to join our growing sales team in Ahmedabad. This role involves lead generation, value-based selling, and acting as a trusted advisor for clients interested in Microsoft Cloud solutions, including Office 365, SharePoint, Exchange, Windows Server, and virtualization technologies. The ideal candidate will have excellent communication skills, a consultative sales mindset, and a passion for building long-term client relationships. Key Responsibilities Generate qualified leads through cold calling, email campaigns, and proactive outreach to prospective clients. Promote and position Microsoft Cloud solutions such as Office 365, SharePoint, Microsoft Exchange, Windows Server, and virtualization technologies. Engage in value-based selling to identify customer needs and propose tailored solutions. Build and nurture relationships with customers and channel partners to foster long-term growth. Work closely with the sales and technical teams to align on customer requirements and solution strategies. Maintain accurate lead data, activity tracking, and follow-ups in the CRM system. Achieve or exceed monthly lead generation and conversion targets. Stay updated on the latest Microsoft technologies and product updates to effectively engage prospects. Required Skills & Qualifications 1 to 3 years of experience in inside sales, IT sales, or software product sales. Excellent English communication skills both written and verbal are a must. Proven ability to generate and qualify leads through cold calling and outreach. Strong understanding of Microsoft products and cloud technologies is preferred. Goal-oriented with a customer-centric approach to sales. Any graduate can apply; preference will be given to candidates with IT or computer science backgrounds. Opportunity to work with a Microsoft Gold Partner on cutting-edge cloud and IT solutions. Career growth path into business development or account management roles. Supportive and collaborative work culture. Work directly with leading enterprise clients and industry professionals. Apply now to start your sales career in a fast-growing cloud solutions company based in Ahmedabad and make your mark in the IT services industry! Qualification : Any graduate can apply; preference will be given to candidates with IT or computer science backgrounds.

Pre-Sales Engineer Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | On-Site Experience Required: 2 to 5 years Qualification: Any Graduate (IT/Computer Science preferred) Salary: Competitive, based on candidate s experience Notice Period: Immediate joiners preferred Job Summary We are seeking a skilled Pre-Sales Engineer with strong experience in Microsoft Office 365 (M365), Enterprise Mobility Suite (EMS), and cloud technologies to join our dynamic sales and technical team in Ahmedabad. You will serve as a solution evangelist, promoting our cloud and IT service offerings, working closely with customers to analyze their needs, design tailored cloud solutions, and support the sales lifecycle. Key Responsibilities Lead pre-sales activities by demonstrating and promoting the company s cloud and IT products, including Office 365, Azure, and hybrid cloud solutions. Collaborate with clients to understand business requirements and design customized cloud migration and disaster recovery solutions (public and private cloud). Act as a trusted solution architect to enterprise clients, guiding them through cloud adoption strategies and best practices. Prepare and present detailed solution documents including Design Documents, Scope of Work (SoW), architecture diagrams, and Bill of Materials (BoM) for cloud services and managed IT hardware. Analyze customer environments and define logical workflows for Office 365 deployments and migrations. Provide expert consultation on Office 365, Azure, Active Directory (AD), Azure AD, and related hybrid/on-premises integrations. Hands-on experience with migrating servers, databases, and storage solutions to Azure and Office 365 platforms. Support product teams by providing insights to launch new cloud services and value-added offerings. Basic knowledge of Linux OS to assess and address client requirements. Understand implications of cloud commercialization, licensing, and pricing models. Familiarity with AWS cloud services is a plus. Required Skills & Qualifications Minimum 2 to 5 years of experience in a pre-sales engineer or solution architect role, preferably focused on Microsoft cloud technologies. Strong hands-on knowledge of Office 365/Microsoft 365, Microsoft Teams, and EMS. Proficient in communicating complex technical solutions clearly to both technical and non-technical stakeholders. Experience with cloud migration projects involving Azure and Office 365 environments. Sound understanding of Active Directory Domain Services, Federation Services, and directory synchronization to Azure AD. Good command of spoken and written English with professional presentation skills. Bachelor s degree in IT, Computer Science, or related field preferred. Work with cutting-edge Microsoft cloud technologies and participate in digital transformation projects. Collaborate with a talented team of cloud professionals and product experts. Opportunity for growth and development in a fast-evolving technology landscape. Competitive salary and benefits package based on your experience. Apply today to advance your career as a Pre-Sales Engineer specializing in Microsoft cloud solutions in Ahmedabad! Qualification : Bachelors degree in IT, Computer Science, or related field preferred.

Business Development Executive Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | On-site Experience Required: 1 to 4 years Qualification: Any Graduate Salary: Competitive, based on experience Notice Period: Immediate joiners preferred Job Overview We are looking for a results-driven Business Development Executive to join our team in Ahmedabad. The ideal candidate will focus on lead generation, client acquisition, and revenue growth by engaging with new customers and expanding our business in international markets, particularly in the US and Canada. If you have a knack for cold calling and closing deals, this role offers an excellent opportunity to build a rewarding sales career. Key Responsibilities Identify and engage potential new customers through targeted lead generation and market research. Conduct effective cold calls to prospects, build rapport, and convert leads into business opportunities. Develop and nurture relationships with clients primarily in the US and Canadian markets. Collaborate closely with internal teams to ensure timely order closure and customer satisfaction. Explore and develop new business avenues to meet or exceed revenue targets. Drive business growth by bringing in new clients and expanding company presence. Achieve monthly and quarterly sales targets through persistent and strategic sales efforts. Required Skills & Qualifications 1 to 4 years of experience in business development, sales, or client acquisition roles. Strong communication skills with the ability to interact confidently with international clients, especially in US and Canada. Proven experience in cold calling, lead generation, and closing deals. Self-motivated with a target-driven mindset and excellent negotiation skills. Any graduate can apply; prior experience in IT or software sales is a plus. Ability to work independently and manage multiple sales pipelines effectively. Opportunity to work with a fast-growing company expanding in international markets. Gain valuable experience in global client engagement and sales strategies. Supportive team environment with growth and learning opportunities. Competitive compensation based on performance. Qualification : Any graduate can apply; prior experience in IT or software sales is a plus.

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Job Title: Jr. Business Development Executive Experience: Freshers (2025 MBA Marketing Graduates) Positions: 10 Location: Ahmedabad, Gujarat Job Type: Full-Time Job Overview: We are seeking enthusiastic and motivated Jr. Business Development Executives (fresh MBA Marketing graduates, 2025 batch) to join our marketing team focused on the international market. This entry-level role offers a fantastic opportunity to kickstart your career in business development by generating leads, managing customer engagements, and contributing to sales growth. Key Responsibilities: Utilize automated tools to extract and organize data from primary and secondary sources for marketing and sales purposes. Manage customer engagement opportunities from initial lead generation to deal review and negotiation stages. Develop and maintain clean, well-organized databases to enhance data clarity and usability. Generate leads by initiating outreach via cold emails and targeted messaging on social media platforms. Disseminate company presentations and campaign content to potential leads to drive engagement and business opportunities. Collaborate with the marketing team to support communication strategies aimed at international markets. Requirements: MBA with Marketing specialization (2025 batch pass-outs only). Strong verbal and written English communication skills. Ability to work effectively with automated data extraction and CRM tools. Proactive, detail-oriented, and eager to learn. Preferred location: Ahmedabad. Kickstart your career in business development with hands-on experience. Work with a dynamic team focused on global market expansion. Opportunity to develop valuable skills in lead generation, data management, and client engagement.

Job Title: GBP (Google Business Profile) Specialist Location: Ahmedabad Education Qualification: BCA/MCA/B.Tech/M.Tech/B.Sc.IT/BE Computer Company Profile: Media NV, established in 2014, is a North America-headquartered multinational company with offices in Ahmedabad and Chandigarh. At Media NV, you don t just work you join a family. We focus on building the best products by leveraging the latest technologies in the market. Our passionate, driven team combines creativity, technology, and enthusiasm to fully integrate your business with the online world, providing ample opportunities for your brand to grow. We are now looking to add a GBP Specialist to our dynamic team. Job Responsibilities: Manage and optimize Google Business Profiles (GBP) to enhance local SEO and improve Google 3-Pack rankings. Create compelling and engaging GBP content, including service descriptions, posts, and updates. Monitor, respond to, and manage customer reviews to maintain a positive and trustworthy online reputation. Resolve GBP-related issues such as suspensions, duplicate listings, and incorrect information quickly and efficiently. Utilize GBP Insights, Google Analytics, and SEO tools to analyze performance data and deliver actionable insights. Conduct keyword research focusing on local search terms to improve visibility and ranking. Maintain excellent communication with clients and internal teams, providing detailed performance reports. Manage multiple GBP accounts simultaneously with strong organizational skills, ensuring timely updates and task completion. Stay updated on Google algorithm changes, local SEO best practices, and emerging trends in digital marketing. Qualifications: 0.6 to 2 years of experience in SEO and Google My Business management. Strong communication skills, both written and verbal, for client interactions and team collaboration. Ability to manage multiple projects simultaneously with focus, urgency, and dedication. Data-driven and results-oriented mindset with creative problem-solving abilities. Collaborative team player with strong analytical skills and attention to detail. Competitive salary with guaranteed increments. Share options available. 5-day work week (Monday to Friday). Health insurance benefits. Monthly team dinners and regular team outings. Supportive and growth-friendly working environment. Generous leave policy. Excellent platform for learning, development, and recognition. Join Media NV and grow your career with a company that values your skills and passion! Qualification : BCA/MCA/B.Tech/M.Tech/B.Sc.IT/BE Computer

System Engineer - L4 Location: Ahmedabad, India Company: Wipro Limited Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Key Responsibilities Excellent communication skills to handle irate customers and pacify them effectively. Technical knowledge in troubleshooting base operating system issues and eagerness to learn new technologies. Troubleshoot Windows, Outlook, Teams, Citrix, VDI, VPN, Security Apps, etc., over remote support. Answer incoming calls and respond to customer emails in a timely manner. Manage and resolve customer complaints efficiently. Identify and escalate issues to supervisors when needed. Provide product and service information to customers. Research required information using available resources and offer solutions to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and domains who can best support the user. Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new issues and resolutions provided. Complete call logs and reports. About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.

Job Title: QA (Manual Tester) Location: Ahmedabad, India Job Type: Full Time Job Overview: We are seeking a skilled QA Manual Tester with 2 to 5 years of experience to ensure the quality and reliability of our software applications. The ideal candidate will have a sharp eye for detail, strong analytical skills, and a passion for delivering high-quality software products. As a QA Tester, you will play a key role in ensuring that our products meet the highest standards of quality before reaching our customers. Key Responsibilities: Test Case Development & Execution: Develop, execute, and maintain manual test cases, test plans, and test scripts. Identify, document, and track software defects using bug-tracking tools. Testing Activities: Perform functional, regression, system, UI/UX, and integration testing to ensure software works as expected. Participate in requirement analysis sessions to provide feedback on usability and potential areas for quality improvements. Collaboration: Collaborate with developers, product managers, and other stakeholders to understand project requirements. Ensure test activities are aligned with project timelines and quality standards. API Testing: Validate API responses using tools like Postman (basic knowledge of API testing is preferred). Documentation: Prepare detailed test reports, document test results, and effectively communicate findings to the development team and stakeholders. Continuous Improvement: Work closely with automation teams to enhance testing efficiency and assist in automating repetitive tasks where applicable. Required Skills & Qualifications: Experience: 2 to 5 years of experience in manual testing within the IT industry. Testing Knowledge: Strong understanding of SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle), and various testing methodologies. Experience in functional testing, regression testing, UI testing, and system testing. Bug Tracking Tools: Familiarity with bug tracking tools such as JIRA, Bugzilla, or similar platforms. Database Validation: Basic knowledge of SQL queries for database validation. API Testing: Exposure to API testing using Postman is a plus. Cross-Browser & Cross-Platform Testing: Good understanding of cross-browser and cross-platform testing. Skills: Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Why Join Us: Impactful Work: Be part of a team focused on delivering high-quality software that impacts the end user experience. Collaborative Environment: Work closely with developers, product managers, and other stakeholders in a fast-paced, Agile environment. Career Growth: Opportunities to grow within the QA field, and exposure to automation testing as part of continuous learning. Innovative Projects: Work on diverse and interesting software applications across different industries. If you are passionate about quality assurance and ensuring the delivery of excellent products, we d love to hear from you. Join us and help us continue to build products that meet and exceed our customers' expectations.

Job Title: SaaS Business Analyst Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build. About the Role: We are seeking a SaaS Business Analyst with strong eCommerce and CMS experience to help shape and enhance our AI-powered Digital Experience Platform (DXP), Experro. Experro is a software-as-a-service (SaaS) product used by eCommerce brands to deliver blazing-fast, personalized, and high-converting customer experiences. In this role, you will collaborate with product, engineering, and customer-facing teams to translate business goals into actionable requirements. You ll leverage your knowledge of eCommerce platforms (Shopify, BigCommerce, Magento) and CMS/Customer Data Platforms to drive product improvements, enhance user experiences, and influence the product roadmap with data-driven insights. Key Responsibilities: Requirements & Analysis: Gather and document business requirements, user stories, and acceptance criteria for new features, improvements, and product offerings on the Experro platform. Market & Customer Insight: Stay informed on industry trends, competitor offerings, and customer feedback. Translate findings into recommendations that enhance engagement, conversion rates, and user satisfaction. E-Commerce & CMS Expertise: Use your domain knowledge of eCommerce platforms (e.g., Magento, BigCommerce, Shopify) to shape product features and workflows that align with best practices for online stores, content management, and personalized experiences. Product Design Collaboration: Work closely with UX/UI designers to translate the written requirements into accurate feature designs. Cross-Functional Collaboration: Work closely with Leadership, Product, Engineering, and Customer Success teams to ensure alignment, validate features, and address user challenges. Data-Driven Decisions: Use analytics and reporting tools to identify opportunities for improvement, refine features, and continuously enhance the platform s performance and usability. Qualifications: Educational Background: Bachelor s degree in Business, Computer Science, or a related field. Experience: 3+ years of experience as a Business Analyst (or similar role) with hands-on experience in at least one eCommerce platform (e.g., Shopify, BigCommerce, Magento). Familiarity with CMS and Customer Data Platforms is a plus. Research Skills: Strong ability to research new innovations, concepts, competitors, customer needs, and market trends, and translate them into product feature and improvement ideas. Analytical & Technical Skills: Comfortable with APIs, integrations, and standard analytics tools. Ability to translate data into actionable insights. Communication & Collaboration: Clear and concise communicator who can bridge the gap between technical and non-technical teams. Adaptability: Thrive in a fast-paced environment, quickly adjusting to evolving priorities and changing market demands. Innovation: Be a part of a rapidly growing company at the forefront of digital product development and innovation. Impact: Work on products that transform industries and make a positive impact globally. Collaborative Culture: Join a passionate and dynamic team where ideas are valued and collaboration is key. Career Growth: Rapidops offers opportunities for personal and professional development in a fast-paced, high-reward environment. Qualification : Bachelors degree in Business, Computer Science, or a related field.

Job Title: Solution Engineer (Sales) Location: Ahmedabad, India Job Type: Full-time About the Role: As a Sales Solution Engineer for the Experro platform, you will be a key technical liaison between our Sales team and prospective customers. You ll leverage your in-depth product knowledge, industry expertise, and consultative approach to demonstrate how Experro s solutions can meet the unique business and technical requirements of enterprise clients. Partnering closely with Account Executives, you will lead product demonstrations, craft tailored solutions, guide prospects through proof-of-concept engagements, and play a central role in driving platform adoption and revenue growth. Key Responsibilities: Technical Pre-Sales Support: Collaborate with Sales Executives to understand customer needs, present tailored solutions, and deliver compelling product demonstrations that highlight the Experro platform s capabilities and value proposition. Solution Design & Architecture: Work closely with prospects to translate their business objectives and technical requirements into solution designs leveraging Experro s features, integrations, and APIs. Proof-of-Concept Management: Lead proof-of-concept and pilot projects by setting up environments, configuring integrations, and guiding customers through hands-on evaluation, ensuring a smooth and successful technical validation process. Technical Liaison: Communicate prospect feedback, technical challenges, and feature requests to Product Management, Engineering, and Support teams to influence product enhancements and address market needs. RFP/RFI Responses: Participate in the development and review of technical content for proposals, RFPs, and RFIs, ensuring accuracy, clarity, and compliance with customer requirements. Relationship Building: Establish trusted-advisor relationships with prospects technical teams and key decision-makers, positioning Experro as a strategic partner for their digital transformation initiatives. Knowledge Sharing & Enablement: Provide training, best practices, and technical guidance to internal Sales and Customer Success teams to ensure they are well-equipped to communicate Experro s value proposition effectively. Continuous Improvement: Stay current on industry trends, competitive products, and emerging technologies to maintain a strong technical presence and continually refine solution strategies. Qualifications: Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role within the software or SaaS industry. Technical Expertise: Strong understanding of web technologies, APIs, data integrations, and cloud computing. Familiarity with e-commerce, digital experience platforms, or related enterprise software solutions is highly desirable. Communication & Presentation Skills: Exceptional ability to simplify complex technical concepts for non-technical stakeholders. Strong written, verbal, and presentation skills, with a proven track record of delivering compelling product demonstrations. Problem-Solving & Analytical Thinking: Adept at identifying customer challenges, proposing solutions, and articulating technical capabilities in a consultative manner. Comfortable with diving deep into technical details to resolve customer queries. Team Player: Experience working closely with cross-functional teams Sales, Product Management, Engineering, Customer Success to deliver an outstanding end-to-end customer journey. Adaptability & Drive: Self-motivated, highly organized, and able to thrive in a fast-paced environment. Demonstrated ability to handle multiple opportunities simultaneously while meeting deadlines and achieving objectives. Career Growth: Join a fast-growing company with opportunities for personal and professional development. Impact: Work on cutting-edge SaaS solutions impacting global enterprise clients. Dynamic Environment: Collaborate with talented teams and work in a highly innovative, fast-paced environment. Global Exposure: Work with international clients and gain exposure to a variety of industries and challenges. If you're an experienced Solution Engineer with a passion for technology, consultative sales, and SaaS solutions, we d love to have you join our Rapidops team to make a meaningful impact! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Digital Marketing Executive Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. Job Description: We are looking for a Digital Marketing Executive with 2 to 5 years of experience, particularly in content writing and SEO. The ideal candidate will play a key role in developing and executing digital marketing strategies to drive engagement, leads, and revenue. If you re passionate about content marketing, SEO, and digital campaigns, this is the perfect opportunity for you! Key Responsibilities: Content Creation: Write high-quality content for the website, blog, social media, email campaigns, and other marketing channels. Ensure all content is SEO-optimized and aligned with the brand s voice and style guidelines. Edit, proofread, and refine existing content for consistency and quality. Develop content that resonates with the target audience, driving engagement and interest. Digital Marketing Campaigns: Develop and manage digital marketing campaigns across various platforms such as social media, email marketing, and PPC (Pay Per Click). Track and analyze campaign performance, providing insights and recommendations for optimization. Stay updated on digital marketing trends and best practices to inform future campaigns. Optimize on-page and off-page SEO to improve website visibility and traffic. SEO Management: Use tools like Google Analytics, Google Search Console, and other SEO software to monitor and analyze SEO performance. Conduct keyword research and implement SEO strategies to enhance organic search rankings. Social Media Strategy: Develop and implement social media strategies to increase brand awareness and engagement. Manage social media content, schedule posts, and interact with followers across various platforms. Monitor trends, feedback, and engagement opportunities on social media. Email Marketing: Design and execute email marketing campaigns to nurture leads and increase conversions. Segment email lists and personalize content to enhance engagement. Analyze email performance metrics to improve campaign effectiveness. Collaboration & Reporting: Collaborate with the marketing team, sales, and product teams to develop integrated marketing strategies. Coordinate with designers, developers, and external vendors to ensure cohesive and effective campaign execution. Report on key metrics and suggest improvements for future campaigns. Requirements: Education: Bachelor s degree in Marketing, Communications, or a related field. Experience: 2 to 5 years of experience in digital marketing, with a strong emphasis on content writing and SEO. Skills & Expertise: Proven experience in creating engaging, high-quality content across various digital channels. Strong knowledge of SEO principles and best practices. Excellent writing, editing, and proofreading skills. Proficiency in using digital marketing tools (e.g., Google Analytics, Google Ads, SEMrush, Ahrefs, WordPress). Ability to create content that drives engagement by understanding the target audience. Strong analytical and problem-solving skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Excellent communication and teamwork skills. Growth Opportunities: We offer a chance to expand your skills and career in digital marketing in a fast-growing company. Collaborative Environment: Work with a dynamic team of marketing professionals, designers, and developers. Impactful Work: Your campaigns will directly impact the brand s growth and customer engagement. Work-Life Balance: We believe in a balanced work culture that supports both personal and professional growth. Qualification : Bachelors degree in Marketing, Communications, or a related field.

Job Description: Business Development Executive Qualification: Master s Degree in Marketing/HR/Admin (B-Tech background preferred) Skills: Excellent verbal and written communication skills in English Good knowledge of MS Office Strong sales acumen and consultative selling approach Job Description: We are seeking a dynamic and results-driven Business Development Executive to join our team in Prahlad Nagar, Ahmedabad. This role will focus on driving sales, managing the complete sales lifecycle, and helping our company achieve growth by identifying new business opportunities and fostering strong relationships with potential clients. As part of our core team, you will engage in lead generation, branding, and marketing activities while also gaining valuable training in business analytics and other related processes. Key Responsibilities: Sales Life Cycle Management: Manage the full sales life cycle, including prospecting, qualifying, negotiating, and closing deals. Follow up with potential clients to maintain relationships and ensure business growth. Consultative Selling: Work closely with clients to understand their business needs and present customized solutions. Passionately sell solutions by focusing on how our products/services can help clients achieve their business goals. Lead Generation & Research: Use our tools to generate leads and produce detailed reports to track progress. Conduct thorough market research to understand consumer needs and identify ways our solutions can meet those needs. Research potential clients and their industries to tailor solutions that resonate with their requirements. Branding & Marketing: Collaborate with the team on branding and marketing activities to increase the company's visibility. Assist with the development of marketing materials and support digital marketing initiatives. Business Analytics: Receive training in business analytics to understand data-driven sales and marketing strategies. Use business insights to drive decisions, create effective campaigns, and improve client satisfaction. Collaboration: Work as part of a dynamic team, contributing ideas and collaborating to meet organizational goals. Provide feedback on customer requirements and insights to help shape product offerings and business strategies. Desired Skills & Qualifications: Education: Master s Degree in Marketing, HR, or Administration (B-Tech background is highly preferred). Experience: Proven experience in business development or sales is a plus, but fresh graduates with a strong academic background are also encouraged to apply. Experience in consultative selling and handling the full sales life cycle would be an added advantage. Skills: Excellent verbal and written communication skills in English are a must. Strong proficiency in MS Office, including Excel, Word, and PowerPoint. Analytical thinking and ability to understand data to support decision-making. Ability to manage multiple tasks efficiently and work independently. Other Traits: Team player with the ability to collaborate with different departments. A passion for sales and a keen interest in understanding customer needs. Strong time management and organizational skills. What We Offer: Full-time position with a competitive salary and performance-based incentives. Opportunity to gain training in business analytics and other processes essential for career development. Exposure to dynamic, real-world business challenges and the chance to contribute to business growth. A collaborative and supportive team environment. If you are an ambitious individual eager to develop your career in business development while making a significant impact on our company's growth, we invite you to apply. Join our team and help us achieve new heights of success! Qualification : Masters Degree in Marketing, HR, or Administration (B-Tech background is highly preferred).

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with an international presence in the USA, Australia, and India. We have been delivering exceptional craftsmanship in innovative web development, eCommerce solutions, and mobile application development services since our inception. At Bytes, we re committed to providing cutting-edge IT solutions and ensuring the success of our clients across the globe. Roles & Responsibilities: As a Business Development Executive, you will play a pivotal role in generating leads and driving new business for the company. Lead Generation: Research and identify potential clients in the IT services sector, including businesses in need of web development, software solutions, cloud services, and other IT-based solutions. Cold Outreach: Initiate outbound communication via emails, calls, and social media platforms to generate new business leads. Client Relationship Building: Engage with prospects to understand their business needs and offer tailored IT solutions to meet those needs. Collaboration with Sales Team: Work closely with the sales and marketing teams to align outreach strategies and ensure smooth handover of qualified leads. Market Research: Stay updated with market trends, competitor activities, and customer pain points to better position our services and develop a targeted outreach strategy. CRM Management: Maintain and update CRM software (e.g., Salesforce, HubSpot) with accurate client information, outreach activity, and follow-up details. Reporting: Track outreach efforts, client interactions, and sales pipeline to provide regular updates and performance metrics. Skills Required: Experience: 1-3 years of experience in business development, sales, or outreach, preferably in an IT service-based company. Communication: Excellent written and verbal communication skills; the ability to present effectively and build rapport with clients. Sales Acumen: A strong understanding of sales processes, lead qualification, and closing strategies. Technical Knowledge: A basic understanding of IT services and solutions (web development, software services, cloud solutions, etc.). Problem-Solving: Ability to identify customer challenges and offer relevant IT solutions. Tools Proficiency: Experience using CRM tools (such as Salesforce, HubSpot), LinkedIn Sales Navigator, and other sales outreach platforms. Self-Motivated: Ability to work independently, manage multiple tasks, and stay focused on results. What We Offer: Dynamic Work Environment: Work with a collaborative and innovative team. Career Growth: Opportunities for career advancement within the company. Competitive Compensation: Competitive salary and performance-based incentives. Global Exposure: Work with clients from the USA, Australia, and India, and expand your professional network. If you are passionate about IT services and eager to drive business growth through effective outreach, we would love to hear from you!

We are currently recruiting for an Odoo Developer position in our company. This position will be responsible for developing and supporting enhancements to Odoo modules, customer projects and their related integrations. The candidate should be able to work with functional business analysts, business process owners and other technical team members for a given requirement or process, capable of executing requirement and design specification into development deliverables. Roles & Responsibilities: Design, Development and testing of Odoo addons, projects, products and interfaces. Interact with customers and provide guidance with Odoo module s functionality. Ability to write maintainable application code which effectively and efficiently implements business requirements. Work with fellow developers to provide on-time and complete features, documentation and peer training. Participate in all phases of the Agile software development life cycle including technical analysis, design, development, testing, documentation and deployment. Studying and distributing help documents related to customizations, designs, and reports. He also looks into complex matters and decides the correct curative action. Reviewing codes and providing assistance to group members who have very little expertise. Taking part in the development of long reach strategies and aims. Enforcing architectural procedures for projects. Creating and making architecture and technical documents up to date for follow up and approval. Keeping himself up to date with the latest Odoo versions. Listing all functional, technical and operational data necessary for preparation. Knowledge, Skills and Abilities Required: Bachelors or Masters degree in Computer Science/Engineering (B.Tech/M.Tech/MCA). Strong 1+ years of experience in Odoo Installation, Configuration, Customization, Development, Integration and Migration. Sound knowledge of Python programming language. Broad knowledge of core technical areas of the business and accompanying functional modules of Odoo. Experience integrating Odoo modules with various formats including flat-file (CSV), XML, and XML-RPC. Knowledge of core ERP components Customer Relationship Management, Supply Chain Management, Manufacturing Resource Planning, Human Resource Management, Project Resource Management and Finance Resource Management. Hands-On experience with PL/SQL, Workflow and Python scripting. Ability to work with and enhance complex, highly integrated enterprise applications. Self-starter with can-do attitude a must in a fast-paced business and technical environment. Ability to develop technical solutions to business requirements in a complex projects, products and modules environment. Ability to learn and apply new trends and technology in IT. Excellent oral and written communication skills. Qualification : Bachelors or Masters degree in Computer Science/Engineering (B.Tech/M.Tech/MCA).

Job Title: Business Development Manager (Sr. BDM) Location: Ahmedabad Position: 2 Openings Job Description: We are looking for motivated and skilled Business Development Managers to join our dynamic team in Ahmedabad. As a Senior Business Development Manager (Sr. BDM), you will be responsible for driving business growth, building strong relationships with clients, and identifying new opportunities for our company. The ideal candidate will have at least 5 years of experience in business development, possess strong technical knowledge, and thrive in a fast-paced start-up environment. Key Responsibilities: Identify new business opportunities and generate leads through market research, networking, and cold outreach. Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions. Collaborate with cross-functional teams to ensure successful execution of business strategies and client deliverables. Lead the sales process from prospecting to closing, including presentations, proposals, and contract negotiations. Develop and execute business development strategies to achieve company growth targets. Track market trends, industry news, and competitor activities to stay ahead of business development opportunities. Prepare and deliver reports on sales performance, opportunities, and forecasts to senior management. Assist in refining the company's product offerings based on customer feedback and market demands. Qualifications: Minimum of 5 years of relevant experience in business development, preferably in a technical field. Strong understanding of sales processes and business development strategies. Excellent communication, negotiation, and interpersonal skills. Ability to work effectively in a start-up culture, managing multiple tasks and deadlines. Strong technical acumen to understand the company s products and services and communicate them effectively to clients. Proven track record of successfully identifying and securing new business opportunities. Self-motivated with a results-driven mindset and a passion for achieving targets. Ability to work independently and as part of a collaborative team. Be part of a fast-growing company with a start-up culture. Opportunity to make a significant impact and shape the direction of the business. Competitive salary and benefits package. Work in a collaborative, forward-thinking, and innovative environment. Opportunities for career growth and development. If you're a proactive and results-oriented Business Development Manager with a strong technical background, we want to hear from you! Apply now to take the next step in your career with us in Ahmedabad.

Infilon Technologies Pvt Ltd is a prominent software development company located in Ahmedabad, hiring an Application Support Engineer (.Net) for one of its clients TenForce. TenForce is an expert in EHSQ and Operational Risk Management software, based in Belgium and part of Elisa IndustrIQ - a Finnish group committed to making intelligent manufacturing happen. Job Location - Ahmedabad, Gujarat (Work from Office) The goal for the Application Engineer is The application response team is NOT a 1st line helpdesk; its mission is to solve highly complex issues for customers in an ever-changing environment. You will be the last line of defense between customers and chaos. Apply Now The application developer we are looking for has the following characteristics: Software developer with an eye to improving the system while remaining pragmatic. Problem solving skills: You can identify problems, analyze them, make them disappear. You are autonomous and detail-oriented. 3+ years of experience on the job or side projects. Strong collaboration skills to provide quick and accurate feedback to customers. Able to shift gears in a rapidly changing environment: agility is key. A software engineer that can collaborate with fellow software developers and customers. Experience as part of an application support team (2nd/3rd line support). Expert in C# and .NET. Hands-on experience in web app development with ASP.NET and MSSQL. Able to work as a team player in an international environment. Excellent English communicator, written and spoken, customer centricity. Mild level of craziness. Nice to Have Experience with user provisioning (SCIM), user authentication (SAML, oAuth). Experience with REDIS and/or Elastic Search. Opportunity to work autonomously while being part of a dynamic team. Tackling a wide range of challenges daily, across multiple customers, and continuously growing and expanding your expertise. Eternal respect from your colleagues as you improve the system.