Customer Communication Jobs in Kolkata

Job Title: Corporate Sales Executive Location: Kolkata Employment Type: Full-Time Experience: 2 5 years Qualification: MBA (Sales & Marketing) Preferred Industry Background: FMCG About the Role We are seeking a dynamic and results-oriented Corporate Sales Executive to drive B2B sales, manage institutional client relationships, and support new client acquisition. The ideal candidate should be smart, a strong communicator, and capable of handling cross-functional coordination and vendor onboarding processes with a focus on crisis management when required. Key Responsibilities Identify and acquire new corporate and institutional clients to expand business reach. Build and maintain a strong database of corporate contacts and nurture long-term relationships. Drive B2B sales initiatives and deliver compelling sales presentations to potential clients. Handle the vendor onboarding process, ensuring compliance and timely documentation. Collaborate with internal departments for cross-functional coordination, ensuring seamless execution of client requirements. Manage client escalations and crisis situations with professionalism and prompt resolution. Regularly report sales performance, pipeline status, and client feedback to management. Stay updated with market trends, competitor activities, and customer needs to identify growth opportunities. Key Skills & Competencies Excellent communication skills clear, concise, and confident. Strong presentation and negotiation abilities. Proven experience in institutional and B2B sales. Active listener with a consultative sales approach. Strong understanding of cross-functional collaboration and vendor management. Ability to thrive in a fast-paced, target-driven environment. Qualification : MBA (Sales & Marketing)

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Position: Senior Manager Network Sort Centre Location: Kolkata Department: Operations Experience Required: 5 7 Years About the Role: We are seeking a highly capable and experienced Senior Manager Network Sort Centre to oversee the efficient operations of our sort center network in Kolkata. This role is pivotal in ensuring high standards in productivity, quality, and customer satisfaction while driving warehouse process optimization and team performance. The ideal candidate will bring expertise in warehouse/sort center operations, team leadership, and logistics management, with a strong preference for experience in e-commerce or automation-heavy environments. Key Responsibilities: Lead and manage sort center operations to ensure peak efficiency and high levels of customer satisfaction. Develop and optimize warehouse systems by analyzing storage requirements, inventory flow, equipment utilization, gate processes, and shipping methods. Establish operational goals and KPIs; monitor and manage performance to meet or exceed targets. Train, mentor, and lead warehouse teams to resolve day-to-day issues and drive operational excellence. Oversee inventory control and logistics, ensuring smooth coordination between inbound, storage, and outbound processes. Design workflow, space allocation, and equipment layout to support volume scalability and efficiency. Maintain a safe, compliant, and well-regulated work environment by enforcing SOPs and adhering to legal and safety standards. Daily Responsibilities: Supervise daily warehouse functions including inventory management, floor productivity, shipping, quality control, and customer service. Schedule and allocate manpower to meet daily fulfillment demands while minimizing overtime and maintaining output quality. Conduct regular inspections and manage the upkeep of warehouse equipment and tools. Collaborate with warehouse leads to assess productivity and loss prevention, and implement actionable improvement plans. Oversee end-to-end logistics operations, coordinating with transportation partners (including drivers and air carriers) to ensure timely and efficient delivery of goods. What You Bring: 5 7 years of experience in warehouse or sort center management, preferably in e-commerce or logistics. Strong leadership and operational planning skills. Experience in sort center automation and process optimization. Proven ability to lead large teams and deliver results under high-pressure environments. Solid understanding of inventory systems, WMS, and logistics coordination. MBA from a Tier 1 B-School is highly preferred. Excellent communication, analytical, and organizational skills. Qualification : MBA from a Tier 1 B-School is highly preferred

Position: Water & Effluent Treatment Specialist Engineer Department: Water, Gas & Utilities Location: Kolkata Job Overview We are looking for an experienced Water & Effluent Treatment Specialist Engineer to drive the engineering of water and effluent treatment systems. The role involves developing both basic and detailed designs for raw water treatment plants, effluent treatment plants (including Zero Liquid Discharge systems), and sewage treatment plants. You will be responsible for managing the technical aspects of these systems while guiding a team of engineers and engaging with clients. Key Responsibilities Lead basic and detailed engineering efforts for raw water treatment plants, effluent treatment plants (including ZLD), and sewage treatment systems. Prepare essential engineering documents, including PFDs, P&IDs, detailed schemes, layouts, equipment datasheets, and BOQs. Develop procurement specifications and conduct technical evaluations for equipment and system purchases. Review and oversee water pre-treatment, water treatment, and effluent treatment designs for various industries, including steel plants, refineries, petrochemical plants, and other process industries. Design and engineer Sewage Treatment Plants, ensuring efficient and sustainable operations. Provide hands-on design and engineering support for water and effluent treatment projects. Mentor and guide a team of Water & Effluent Treatment engineers, ensuring technical excellence. Collaborate with clients and stakeholders on technical and techno-commercial aspects of water and effluent treatment projects. Skills & Expertise Proven experience in basic and detailed engineering for water treatment, effluent treatment, and sewage treatment systems, including ZLD systems. Expertise in creating and reviewing PFDs, P&IDs, layout plans, equipment datasheets, and BOQs. Knowledge of procurement specifications and conducting technical evaluations for water treatment systems. In-depth experience with water pre-treatment, water treatment, effluent treatment, and sewage treatment projects for large-scale industries such as steel plants and petrochemical facilities. Ability to manage and lead a small team of engineers. Strong communication skills to interact effectively with clients, customers, and cross-functional teams. Qualifications Education: B.E./B.Tech. in Chemical Engineering. Experience: 10-14 years of experience in water and effluent treatment engineering, particularly in large industrial sectors such as steel, refineries, and petrochemical plants. Qualification : B.E./B.Tech. in Chemical Engineering

Business Development Manager Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are seeking an experienced and dynamic Business Development Manager to drive growth and lead strategic initiatives in our Kolkata office. The ideal candidate will have a proven track record in sales, marketing, and client relationship management, with a focus on identifying new business opportunities, nurturing client relationships, and expanding the company s market presence. Key Responsibilities: Identify and engage with potential clients to establish rapport and arrange meetings. Plan and execute new marketing strategies and initiatives to attract prospective clients. Conduct market research to identify new business opportunities, trends, and partnerships. Strengthen relationships with existing clients while working to increase customer value. Explore and develop new markets to expand the company s reach and sales pipeline. Prepare and deliver business proposals, quotes, and presentations tailored to client needs. Define and track development goals for the business development team, ensuring targets are met. Mentor and train team members, helping them enhance their sales and client management skills. Required Skills: Proven experience in sales, marketing, or a related field. Excellent communication and interpersonal skills. Strong IT fluency and comfort working with digital tools and CRM platforms. Ability to manage complex projects, prioritize effectively, and handle multiple tasks. Self-motivated, proactive, and comfortable working in fast-paced and evolving environments. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Eligibility Criteria: Experience: Minimum 6 years as a Business Development Manager or in a similar leadership role. Education: Post-Graduation in Marketing, Business Administration, or a related technical field. Graduation in Marketing, Business, or any relevant discipline. Qualification : Post-Graduation in Marketing, Business Administration, or a related technical field.

Customer Success Specialist Location: Bangalore (Hybrid Model) Are you If yes, Esko, a Veralto company, could be your next career move! About Esko Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process for packaged goods. Our innovative tools empower brand owners, retailers, pre-media & trade shops, manufacturers, and converters to digitize, connect, automate, and accelerate packaging design and printing workflows. At Esko, you ll work in a flexible, family-friendly environment that values both people and the planet. We actively embrace diversity and encourage candidates from all backgrounds to apply, because we believe that passion and experience drive innovation and excellence. About the Role Title: Customer Success Specialist Location: Bangalore (Hybrid Model) As a Customer Success Specialist, you will play a critical role in building trusted partnerships with clients, aligning with their organizational goals, and driving measurable impact by shaping client success strategies. You ll work closely with internal teams to deliver value-driven solutions, ensuring faster adoption and measurable outcomes for our clients. Key Responsibilities Efficiently handle and resolve customer support tickets, prioritize escalations, and maintain accurate documentation. Serve as the primary contact for assigned customers, building strong relationships and ensuring seamless communication between teams. Prepare and present reports on ticket resolution times, customer satisfaction, and issue trends to drive continuous improvement. Proactively identify risks, collaborate with internal teams, and implement solutions to manage critical incidents effectively. Work closely with Customer Success Managers (CSMs) and Account Managers to streamline operations, especially for high-value customers. Qualifications & Requirements Bachelor s or Master s degree (MBA preferred). Minimum 4-5 years of experience in stakeholder management, escalation handling, support, and operations, ideally within IT-SaaS platforms. Experience working with Enterprise, Mid-Market, and SMB customers in US/Europe markets. Exposure to the FMCG or packaging industry is a plus. Exceptional communication and presentation skills. Strong customer-first mindset with excellent attention to detail. Willingness to travel up to 10% as needed. Be part of a global leader driving innovation in the packaging and printing industry. Work with cutting-edge technologies that shape the future of packaging design and production. Thrive in a collaborative, diverse, and inclusive environment where your ideas and contributions matter. Enjoy a flexible hybrid work model in Bangalore, balancing work and life. About Veralto Esko is part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. As part of Veralto s global network of 16,000 associates, you ll have the opportunity to build your skills, grow your career, and contribute to safeguarding the world s most vital resources. Qualification : Bachelors or Masters degree (MBA preferred).

Imagine yourself Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. Collaborating with a vibrant, diverse, global team. About Hach At Hach, a Veralto company, we ensure water quality for people around the world and every team member plays a vital role in our mission. Since our founding, we ve been dedicated to making water analysis better faster, simpler, greener, and more informative. Through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions, we empower industries, governments, and communities to ensure access to safe, clean water. Learn more: www.hach.com/about-us Flexible working hours Professional onboarding and training Collaborative and supportive team environment Career coaching and development opportunities Comprehensive health benefits About the Role Title: Service & Spares Sales Engineer Reports to: Assistant Zonal Manager - Services & Spares Sales (East) Department: Sales In this role, you will be responsible for driving recurring revenue from service and spares sales in your territory, providing technical service and customer support, and building strong relationships with customers to ensure satisfaction and loyalty. Key Responsibilities Respond to customer service calls and ensure quick turnaround times. Complete preventive maintenance (PM) as per schedule. Plan and execute installations, commissioning, and product demonstrations. Build and maintain strong customer relationships to enhance satisfaction and identify further service opportunities. Generate sales leads and pass them to the marketing and sales teams. Achieve monthly, quarterly, and annual service sales targets for the assigned region. Maintain discipline and accuracy in using CRM platforms such as ServiceMax and SFDC. Qualifications & Requirements Engineering Degree / Diploma with 3-4 years of relevant experience, preferably in working with Hach products or similar technologies. Willingness to relocate within India based on company requirements. Willingness to travel extensively within your territory. Strong written and verbal communication skills in English. Proficient in MS Excel and MS Word. Strong eye for detail, proactive approach, and action-oriented mindset. Ability to work effectively in cross-cultural, cross-functional teams. Passion for driving business growth in a fast-evolving market. Strong problem-solving skills with the ability to develop innovative customer solutions. Excellent interpersonal skills to build and maintain customer relationships. Play a key role in shaping Hach s and Veralto s business in Asia, one of our most important and fastest-growing regions. Be part of a culture that fosters continuous improvement, open communication, and well-being. Contribute to a global mission that directly impacts climate change, public health, and environmental safety. About Veralto Hach is proud to be part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring clean water, safe food and medicine, and trusted essential goods. When you join Veralto s global network of 16,000 associates, you join a unique culture where purpose meets possibility. You ll gain opportunities to deepen your skills, pursue your ambitions, and make a measurable impact every day. Diversity, Equity & Inclusion At Veralto, diversity and inclusion are core to who we are. We celebrate differences and believe diverse perspectives drive innovation and excellence. We are an equal opportunity employer, evaluating applicants without bias toward race, gender, age, religion, or other protected characteristics. Together, we re Safeguarding the World s Most Vital Resources .

Position: Plant Incharge Location: Kolkata Department: Operations Experience Required: 10+ Years Role Overview: We are looking for an experienced and results-driven Plant Incharge to lead end-to-end operations of our plant in Kolkata. The ideal candidate will be responsible for managing daily production, logistics, quality control, safety compliance, team development, and financial performance. This role is critical to ensuring efficient plant operations while maintaining the highest standards of quality, safety, and operational transparency. Key Responsibilities: - Operational Management: Ensure optimal utilization of plant capacity while managing production costs effectively. Oversee logistics and dispatch to ensure timely deliveries and efficient use of resources. Adhere to internal control measures and risk management protocols. Quality Control: Maintain and uphold high-quality standards for concrete production. Address quality concerns promptly and manage customer complaints. Ensure timely submission of Proof of Delivery (POD) documentation. Health, Safety & Compliance: Enforce strict compliance with health, safety, and environmental regulations. Maintain statutory compliance and safeguard plant assets. Promote a safety-first culture among staff. Team Development: Manage working hours, shift planning, and attendance of plant personnel. Promote multiskilling and deliver ongoing training programs to enhance team capabilities. Maintenance & Housekeeping: Coordinate with the area maintenance team to ensure timely and proper upkeep of batching plants, TMs (Transit Mixers), and other equipment. Maintain high housekeeping standards across the facility. Raw Material & Waste Management: Manage procurement and inventory of raw materials to ensure uninterrupted operations. Implement efficient waste management practices, including use of recycled water. Financial Management: Develop and manage the plant s annual budget (OPEX and CAPEX). Monitor financial performance and implement cost optimization strategies to improve profitability. Business Expansion: Lead the setup of new plants and drive growth initiatives within the zone. Work closely with the Zonal Business Development Officer to identify new opportunities. Compliance with Legal and Regulatory Standards: Ensure full compliance with environmental, labour, and industrial regulations. Liaise with local authorities and regulatory bodies as required. Transparency & Communication: Foster transparent communication at all organizational levels. Ensure stakeholders have access to timely and accurate operational data. Policy Adherence & Development: Implement and enforce policies to streamline plant operations. Periodically review and update SOPs to align with best practices and business goals. Key Stakeholders: Internal: Production Officer Quality Engineer Regional Operations Officer Zonal Technical Officer Business Executive RMC External: Equipment Suppliers Local Regulatory Authorities Contractors Qualifications: Education: Bachelor s or Master s degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field. Experience: 10+ years in plant operations, preferably in Ready-Mix Concrete (RMC), construction materials, or manufacturing industries. Expertise Areas: Plant and operational management Quality assurance and compliance Health & safety regulations Team leadership and development Budgeting and financial control Expansion and business development Regulatory and legal compliance Qualification : Bachelors or Masters degree in Engineering (Civil, Mechanical, Chemical), Business Administration, or a related field

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

DGM - Regional Retail Sales Location: Kolkata, West Bengal, India About Schneider Electric Schneider Electric is a global leader in energy management and automation, committed to reshaping industries, transforming cities, and enriching lives. With a strong presence in over 100 countries and a workforce of 160,000+ employees, we deliver innovative solutions that ensure Life Is On everywhere, for everyone, and at every moment. Role Overview We are looking for a Deputy General Manager (DGM) - Regional Retail Sales to drive the growth and expansion of our retail business in the Home and Distribution Business Unit. The ideal candidate will be responsible for managing regional sales, expanding our channel footprint, and ensuring Schneider Electric ranks among the Top 3 brands in the retail segment. This role requires strong leadership, strategic planning, and hands-on execution to drive sales growth, establish new market segments, and lead a high-performing sales team. Key Responsibilities 1. Regional Sales & Business Growth Lead regional sales efforts to drive growth in diffused retail business. Expand geographical reach, targeting Tier 2 and Tier 3 cities across India. Establish new sales channels, particularly in Home Automation and Electric Vehicles (EVs). Achieve sales and profitability targets while maintaining financial health of the region. 2. Channel & POS Expansion Develop and strengthen channel partnerships, increasing Point of Sales (POS). Drive pull-through marketing initiatives, including electrician meets, retailer meets, and distributor engagement programs. Execute POS animations and demand generation activities to enhance brand visibility and sales conversion. 3. Team Leadership & Development Build, train, motivate, and manage a high-performing sales team. Lead a direct team of 10+ sales professionals and ~20 Feet-on-Street salespeople. Foster a retail-centric mindset within the team to drive sales excellence. 4. Sales Strategy & Execution Develop and implement strategic sales plans, ensuring end-to-end execution at the last mile. Carry out multiple connect programs throughout the year to enhance customer engagement and sales. Create, execute, and manage sales schemes and incentive programs to drive performance. 5. Stakeholder & Relationship Management Drive and manage distributors, key retailers, electricians, and influencers. Establish strong relationships with key stakeholders, ensuring alignment with business objectives. Ideal Candidate Profile Qualifications & Experience Bachelor s or Master s degree in Business, Marketing, or a related field. 10+ years of experience in retail sales, channel management, or distribution leadership. Strong experience in sales strategy, market expansion, and business development. Knowledge of the electrical, home automation, or energy management industry is a plus. Skills & Competencies Proven track record of leading and scaling retail businesses. Strong ability to develop and execute sales strategies for market expansion. Excellent team management and leadership skills. Ability to analyze market trends and implement data-driven decision-making. Financial acumen to manage sales budgets and ensure profitability. Excellent communication and stakeholder management skills. At Schneider Electric, we foster a culture of innovation, inclusion, and sustainability. We empower our employees to make an impact through automation, electrification, and digitization. If you are an impact-driven leader who thrives in a dynamic, high-growth retail environment, we invite you to be part of our journey to transform the future of energy management. Apply today and help us drive Schneider Electric to new heights in the retail segment!

Cineverse is seeking a dynamic and detail-oriented Business Development Coordinator to join our C360 advertising team. This internal-facing role is pivotal in driving the research, origination, and organization of business leads while ensuring the smooth operation of cross-functional workflows and stakeholder collaboration. The ideal candidate will excel in meeting lead management targets set, CRM configuration, data validation, and team support, contributing to the expansion and success of our advertising partnership initiatives. Key Responsibilities: Lead Origination & Research: To understand the basic business structure of Cineverse to identify and research potential global business opportunities for Cineverse s C360 advertising division. Generate, organize, and prioritize leads to align with business objectives and growth strategies. Meet set lead generation targets Conduct market research to identify potential partnerships across streaming platforms, channel,s and apps Managing back end for monitoring active deals CRM Management: Configure and maintain lead information within Zoho CRM to ensure accuracy and usability. Organize and validate data, ensuring stakeholders have real-time access to updated client leads and project status. Develop and refine processes for effective CRM utilization and reporting. Cross-Functional Collaboration: Collaborate with ad sales, ad operations, and other departments to align strategies and workflows. Communicate effectively with internal teams to ensure smooth project execution, client onboarding, and overall client satisfaction. Presentation Support: Contribute to the development of presentations, providing insights, data, and visual materials as required. Assist in the preparation of client-facing and internal pitch materials. . Qualifications: Education: Bachelor s degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered. Experience: 1-3 years in business development, lead generation, or related roles, within advertising or media industries. Familiarity with Zoho CRM or similar customer relationship management platforms. Proven experience managing or mentoring team members. Experience in OTT CTV ad space is a plus. 1-2 years of outbound sales experience is a plus. 1-2 years of client-facing roles is a plus. Prior experience working in US markets will be preferred Skills: Strong organizational and analytical skills with a meticulous eye for detail. Excellent verbal and written communication skills. Ability to collaborate across multiple departments and manage competing priorities. Proficiency in presentation tools such as PowerPoint or Google Slides. Attributes: Self-starter with a proactive approach to problem-solving and process improvement. Comfortable working in a fast-paced, evolving environment. Team-oriented with a commitment to fostering collaboration and shared success. Qualification : Bachelors degree in Business Administration, Marketing, Communications, or a related field. Equivalent work experience will be considered.

Job Title: Digital Marketing Analyst Location: Kolkata Job Description: We are looking for an experienced Digital Marketing Analyst to support our digital marketing team. Responsibilities include tracking online marketing trends, collecting and analyzing data, developing campaign strategies, optimizing and reporting campaign performance, and presenting actionable insights to refine digital marketing strategies. Roles & Responsibilities: Collecting and analyzing customer, marketing, and web behavioral data. Testing campaigns, analyzing key metrics, and identifying opportunities to increase campaign performance. Developing and presenting insights from analyses, including actionable insights and recommendations. Developing digital campaigns and web measurement strategies. Monitoring and analyzing digital media and marketing trends. Communicating and presenting findings to colleagues and senior management. Requirements: Bachelor's degree in marketing or a related field. Experience with analytical and reporting tools, including Google Analytics. Deep knowledge of digital marketing across social, display, and programmatic platforms. Strong analytical and strategic thinking skills. Ability to make data-driven decisions. Excellent interpersonal and collaboration skills. Strong communication and presentation skills. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's degree in marketing or a related field.

Job Title: Product Manager Location: Kolkata Job Description: We have a Product Manager vacancy to fill! The ideal candidate would have at least 5 years of experience in technical project management-related fields and possess a Bachelor s Degree. Roles & Responsibilities: Excellent communication skills. Define our product strategy and roadmap. Manage a product throughout its lifecycle from concept to EOL. Manage all requirements from stakeholders across product releases. Propose marketing plans and budgets for products and deliver against these plans. Write a business case for product approval and investments. Create detailed product and market requirement documentation. Establish partnerships with internal and external stakeholders. Perform product demonstrations for customers and develop relationships with our B2B clients. Lead our virtual product team to meet objectives. Research and determine appropriate product pricing. Experience with Agile and Scrum methodologies, CSM and/or PMP certifications preferred. Monitor, report, and improve upon product performance. Run trials and MVPs, and develop launch plans. Commission market competitor research. Develop and provide training for technical product support. Collect and act upon feedback from customers and the sales team. Deliver regular revenue reports. Exceptional troubleshooting and problem-solving abilities. Self-motivated and energetic team player with a good work ethic, cooperative attitude, and time management skills. Requirements: Bachelor s Degree in a relevant field. Experience leading and implementing an agile development process. Strong problem-solving skills. Web and web application development expertise. Familiarity with Scrum methodology. Ability to lead meetings and ensure best practices are followed. Ability to support team members in their tasks. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : A Bachelor's degree.

Business Development Manager Location: Kolkata Experience: 3+ Years Job Type: Full-time About the Role We are seeking a driven Business Development Manager with 3+ years of experience to join our team in Kolkata. The ideal candidate will have a strong background in sales and business development, specifically in the IT sector, and will be responsible for acquiring new business, engaging with international clients, and promoting our company's solutions. You will work to expand the company s presence, build relationships, and drive growth through new opportunities and sales initiatives. Responsibilities Acquire new business through aggressive sales calls, up-sells, and appointment setting with potential customers, focusing on Enterprises and Small Businesses. Demonstrate a strong understanding of the company s solutions and articulate their value to potential customers. Identify business opportunities through surveys, mapping, and lead generation activities. Establish and maintain relationships with international clients, offering tailored solutions to meet their needs. Work with cross-functional teams to ensure smooth project execution and client satisfaction. Prepare and deliver sales presentations and proposals to potential clients. Meet and exceed sales targets, contributing to the company s growth and revenue. Minimum Qualifications 3+ years of experience in business development or sales, with exposure to dealing with international clients. Proven experience in an IT company, specifically for web and mobile projects. Strong communication and interpersonal skills, with the ability to build relationships and influence decision-makers. Familiarity with lead generation, sales pipeline management, and business development tools. Ability to understand and articulate the company s products, solutions, and value propositions. Preferred Qualifications Experience working with enterprise-level clients and handling large-scale projects. Knowledge of the latest trends and technologies in the IT industry (web/mobile). Strong negotiation and closing skills. Competitive salary and performance-based incentives. Opportunities for career growth and skill development. A dynamic and collaborative work environment. Exposure to international business opportunities and projects.

Description Key Accounts Manager Main areas of responsibility Proper Customer Coverage with Product promotion Achieving Sales Target: Ensuring achievement of Annual Sales Targets Ensuring the achievement of right product mix on quarterly basis. Ensuring 100 % Sales achievement on monthly & quarterly basis. Sustainable Market Expansion - IOL / RIOL/OVD: Everyday focus on achieving 4+2 sales call a day. 4 regular customers and 2 cold calls. Develop minimum 10 new customers who are currently using non imported foldable IOLs in a year. Develop minimum 5 competitor customers to AMO fold with minimum sales of INR 5 Lacs each per annum Upgrading minimum 10 existing AMO users to Premium products. Should attend OTs regularly to understand customer needs, ensuring customer s delight. Sustainable Market Expansion Equipments: Demos to be done on regular basis in consultation with RM and PS. Demo to Sales Closure i.e. % success rate of Demos at least 25%. Effective bundling deals to be honored as per MOU. Ensuring AR control of Equipment deal. preferably no outstanding in the market. Development: Developing Sound Product Knowledge; to be evaluated on marks scored in Assessments & observation during joint field working. Sharing territory development plans; conducting scientific programs regularly CME/round table meetings Should conduct at least 1 Patient councilors training a month Clear and Transparent in communication. Continuously observe opportunities to develop AMO business and discuss with RM and PS. Reporting & Coordination: Maintaining field reporting discipline and timely submission of: Monthly Tour Plan, Monthly Sales/ Activity Plan, Daily Reports, Expenses, Phaco Funnel Appropriate coordination with Sales & Marketing and support functions for day to day and other jobs to be done. Data Recording & Analysis: Keeping update on competitor product feedback product pricing & product range, marketing strategy and market activity feedback. Keeping record of AMO secondary / tertiary sales in the market. Working closely along with distributors to ensure adequate stock availability and providing hassle free services to the customers. Keeping record of AMO installation base. List 4-10 of the major end results the position is to accomplish and show approximate percentage of time devoted to each. Describe in terms of broad responsibilities rather than specific tasks. Qualifications Minimum education required for competent performance: Graduate in any discipline (preferably in science) Master degree in Business/ marketing is preferable. Minimum experience (number of month/years and type of work experience beyond formal education) required for competent performance: Minimum 5 years of experience: 5-6 years working experience in sales with at least 3-4 years of experience in medical device/ healthcare/ ophthalmology industry Qualification : Graduate in any discipline (preferably in science) Master degree in Business/ marketing is preferable.

Associate Client Partner Location: Kolkata, West Bengal Type: Full-Time (Work from Office 5 Days a Week) Experience: 1 2 Years About Indus Net Technologies Indus Net Technologies is a full-stack digital engineering company delivering outcome-driven technology solutions to clients worldwide. With a focus on agility, scalability, and innovation, we partner with organizations to accelerate digital transformation across industries. Role Overview We are seeking a client-focused and professionally polished Associate Client Partner to manage and grow key client relationships. This role is ideal for candidates with 1 2 years of experience in client engagement, business development, and project coordination. You ll serve as a strategic link between our clients and internal teams to ensure alignment and delivery success. Key Responsibilities: Build and nurture long-term client relationships through consultative communication and trust-building. Identify business opportunities and support account growth and upselling initiatives. Collaborate with internal delivery and sales teams to ensure successful project execution. Act as the key liaison between clients and internal teams, ensuring alignment of expectations, deliverables, and timelines. Monitor project progress, escalate issues when necessary, and ensure high levels of client satisfaction and retention. Mandatory Skills: Client Relationship Management Consultative Selling and Effective Communication Business Acumen & Account Expansion Project Oversight & Delivery Coordination Desirable Skills: Basic technical understanding of digital products/services Strong analytical and data-driven mindset Experience in cross-cultural communication Team collaboration and crisis management Familiarity with automation or CRM tools Industry-specific exposure (e.g., BFSI, Healthcare, Retail) Ideal Candidate Profile: Excellent verbal and written communication skills Professional appearance and demeanor Proactive, self-motivated, and accountable Strong organizational, coordination, and multitasking skills Eagerness to learn and grow in a client-facing career trajectory Perks & Benefits: Opportunity to work with global clients and top-tier businesses Collaborative work culture that values learning and growth Clearly defined performance-driven career path

Sales Operations Manager Location: Kolkata Employment Type: Full Time Position Overview: We are looking for a strategic and detail-oriented Sales Operations Manager to lead the optimization of our sales processes and drive operational efficiency. In this role, you will be instrumental in managing the sales pipeline, improving forecasting accuracy, and generating performance insights that influence strategic decisions. If you're passionate about sales analytics, CRM systems, and cross-functional collaboration, this is an excellent opportunity to make a high-impact contribution. Key Responsibilities: Sales Pipeline Management Oversee and maintain an accurate and up-to-date sales pipeline. Identify and eliminate process bottlenecks, ensuring a smooth sales cycle. Forecasting & Reporting Develop reliable sales forecasts and present performance metrics to senior leadership. Create and distribute regular sales dashboards and reports, highlighting KPIs, trends, and improvement areas. CRM & Sales Tools Optimization Implement, manage, and continuously improve CRM platforms (e.g., Salesforce, HubSpot). Ensure user adoption through training and support; align tool usage with company goals. Process Streamlining & Strategy Identify inefficiencies in sales processes and propose improvements. Collaborate with stakeholders to develop best practices for operational consistency. Cross-Functional Collaboration Act as a liaison between Sales, Marketing, Product, and Finance to ensure alignment of business objectives. Support sales leadership with data and insights to improve sales enablement and execution. Performance Analytics Analyze sales trends, win/loss data, and conversion metrics to support continuous improvement. Deliver actionable insights for quota setting, territory planning, and team performance evaluations. Market Analysis (Preferred) Conduct competitive and market analysis to inform strategic sales decisions. Identify market opportunities and support go-to-market planning. Qualifications: Bachelor s degree in Business Administration, Marketing, or a related field. 3 5 years of experience in sales operations, sales enablement, or sales analytics. Strong expertise with CRM platforms (Salesforce, HubSpot, Zoho, etc.) and BI/reporting tools. Excellent analytical, problem-solving, and communication skills. Proven ability to work collaboratively across departments and lead process improvements. Strong time management and organizational skills in a fast-paced environment. Preferred: Experience conducting market research and contributing to strategic planning. Exposure to B2B SaaS, IT, or consulting environments. Be a key contributor to strategic sales transformation. Work closely with a cross-functional leadership team. Opportunity to shape scalable processes in a growth-oriented company. Qualification : Bachelors degree in Business Administration, Marketing, or a related field.

Position Title: IT Product Manager Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Job Description We are looking for an experienced IT Product Manager with a minimum of 5 years in technical project management or related fields. The ideal candidate will have strong leadership skills, a strategic mindset, and a Bachelor s degree. This role involves managing products through their entire lifecycle while driving collaboration across teams and stakeholders. Roles & Responsibilities Define product strategy and roadmap aligned with company goals. Manage the product lifecycle from concept through End-of-Life (EOL). Gather and prioritize requirements from stakeholders across multiple product releases. Develop marketing plans, budget proposals, and ensure delivery against plans. Write compelling business cases for internal approvals and investments. Prepare product and market requirement documents. Build and maintain partnerships with internal teams and external clients. Conduct product demonstrations and foster relationships with B2B customers. Lead virtual product teams to meet project and business objectives. Conduct market research and set competitive product pricing. Implement Agile and Scrum methodologies; experience with CSM and/or PMP certifications preferred. Monitor and improve product performance continuously. Manage trials, Minimum Viable Products (MVPs), and product launches. Lead competitor analysis and market research efforts. Develop and deliver training materials for technical support teams. Collect and analyze feedback from customers and sales teams to enhance product offerings. Generate regular revenue and performance reports. Demonstrate exceptional problem-solving and troubleshooting skills. Exhibit strong time management, cooperation, and team motivation. Requirements Bachelor s degree in any discipline. Proven experience leading and implementing Agile development processes. Strong problem-solving and decision-making abilities. Expertise in web and web application development concepts. Familiarity with Scrum methodology and Agile best practices. Excellent leadership and meeting facilitation skills. Ability to support and mentor team members effectively. Flexible working arrangements. Competitive compensation package. Comprehensive insurance benefits. Training and mentoring programs. Frequent team celebrations and social events. Home office allowance. Paid leave and retirement benefits. Partial funding for continued education and courses. Team building activities. Qualification : Bachelors degree in any discipline.

About the Job Qualification: MBA Experience: 4-6 years of experience in FMCG Preferred Industries: FMCG, FMCD, Manufacturing Garments, Pharmaceuticals Age: Below 32 years Male/Female: Open Reporting To: Marketing Manager CTC: Upto 15 LPA No of Vacancies: 3 Skills & Experience Creative with excellent written & oral communication skills Numerical skills and tech savvy Knowledge of branding, and brand communications Ability to work with diverse team Key Requirements The Brand Manager is a key role, where you will help to develop & implement effective brand-building strategies with a focus on developing promotional strategies for brand awareness and profitability. You will have access to confidential information, requiring absolute discretion at all times. You will also be responsible for driving team performance and getting the most out of individual contributors. You will need to be able to plan, organize and anticipate requirements well in advance. Responsible for execute plans and report on campaign results. Developing and implementing strategies to increase sales Assists in developing brand strategy, Product Launching, Promotional Activities, ATL BTL activation Ensure proper practices and procedures are being followed, and make recommendations for improvements Following market trends and presenting creative ideas Prepare, evaluate and analyze data to report on brand growth Product Knowledge including pricing, Packaging and Positioning Qualification : MBA