Customer Coordination Jobs in Pune

Quality Specialist Location: Pune Job Type: Full-Time Job Summary The **Product Quality Specialist** plays a critical role in **assessing the quality of inbound and outbound documentation** to ensure compliance with internal quality control standards. This role requires knowledge of operational procedures, the ability to **identify process improvement opportunities**, and expertise in quality systems. The specialist will support both internal and external documentation needs, perform detailed analysis of non-conformances, and coordinate testing activities to maintain **high-quality standards across products.** Primary Responsibilities Documentation Review **Review source documents, including material test records**, to ensure quality, completeness, and compliance with engineering specifications. Record Monitoring & Issue Resolution Monitor, track, and follow up on outstanding record issues, ensuring **timely resolution of discrepancies.** Documentation Changes Respond to and coordinate any requested documentation changes, ensuring accurate recordkeeping. Archiving & Record Support Assist with archiving and scanning, and **provide electronic copies of archived records** as requested for internal and external stakeholders. Quality System Maintenance Help **maintain the quality system requirements** and ensure compliance with the company s standards and practices. Non-Conformance Management **Raise Non-Conformance Reports (NCRs)** for assemblies that do not comply with BOM, GAD, and testing requirements. Collaborate with cross-functional teams to perform **root cause analysis** and provide technical support for corrective actions. Testing & Witness Activities **Perform witness activities for testing** against product standards and NOV test procedures. Coordinate with **Third-Party Inspectors (TPI)** and customer representatives as needed. Test Procedure Development **Review, write, and prepare FAT (Factory Acceptance Test) procedures and test report formats** for new products. Support Quality Practices Assist in developing new work practices and procedures related to quality and continuous improvement. Supplier & Client Assessments Ensure that quality assurance assessments at suppliers and client sites are performed in compliance with company requirements. Training & SOPs Maintain up-to-date training on **Quality Standard Operating Procedures (SOPs)** in relation to the quality system. Facility/Group-Specific Responsibilities 3rd Party Coordination **Schedule and coordinate 3rd party-related tasks**, ensuring alignment with quality and manufacturing teams. Technical & Administrative Support Provide **technical and administrative support** to the quality function, assisting with documentation review, training, and error resolution. Work Order Documentation **Review Work Order specific reports**, including MTR, HT, Dimensional Inspection, and NDT reports, and others. Audit Support Assist in **API Audit document review and preparation**, ensuring all necessary documentation is in place. Product Standards Expertise **Ensure thorough understanding of product standards** (e.g., API 6A, 16A, 16C), particularly regarding quality, calibration, material, testing, and marking requirements. Multiple Task Management **Demonstrated ability to manage multiple tasks** and meet deadlines without compromising on quality. Education & Experience Qualifications Education Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred. Experience For Diploma Holders: **Minimum 6-8 years of experience in quality documentation review and testing** in a manufacturing environment. For Degree Holders: **Minimum 3-4 years of relevant experience.** Skills & Knowledge **Familiarity with MTR and quality documentation review.** Knowledge of hydraulic and electrical schematics. **Proficiency in Microsoft Office** (Word, Excel) and experience with Access and Oracle ERP systems is a plus. **Knowledge of API, ISO, and ASTM standards is preferred.** Job Requirements Documentation Management **Strong ability to manage and review complex documentation** and maintain accurate records. Quality Control & Testing Experience in witnessing tests and **reviewing product quality reports.** Cross-Functional Collaboration **Ability to work closely with cross-functional teams** to resolve quality issues and implement improvements. Behavioral Competencies Must maintain **good behavior and professional conduct** while interacting with colleagues and clients. **Strong written and verbal communication skills** for interacting with various departments, customers, and auditors. Technical Competencies **Strong proficiency in using MS Office** and familiarity with ERP systems (Oracle, Access). **Basic understanding of welding, ASTM standards, and product testing procedures.** Qualification : Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred

Project Leader Location: Pune Experience: 4 7 Years Education: B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or related fields Job Summary We are seeking a Project Leader with a strong background in embedded software development, preferably within the automotive domain, to lead and coordinate multiple software projects. This role requires a balance of technical proficiency and leadership capabilities to manage teams, ensure compliance with industry standards, and deliver high-quality embedded solutions on time. Key Responsibilities Lead and coordinate multiple embedded software projects from inception through completion. Ensure project timelines, milestones, and deliverables are met in accordance with customer and internal expectations. Guide teams through the Software Development Life Cycle (SDLC) following standards such as ASPICE, CMMI, or equivalent. Participate in embedded software development using languages such as C, C++, or Python. Ensure adherence to quality, safety, and cybersecurity standards including: AUTOSAR (Automotive Open System Architecture) ISO 26262 (Functional Safety) ISO 21434 (Cybersecurity) Apply problem-solving and analytical thinking to address technical challenges. Foster collaboration among cross-functional teams including software, hardware, and testing. Maintain clear documentation and communication with internal stakeholders and clients. Required Skills & Experience 4 7 years of experience in embedded software development, with leadership exposure. Strong command over programming languages: C, C++, or Python (at least one). Hands-on experience with SDLC and process compliance to ASPICE, CMMI, or similar standards. Experience in software testing methods, including unit, integration, and system testing. Knowledge of AUTOSAR, ISO 26262, and ISO 21434 standards. Strong problem-solving and analytical skills. Excellent organizational, communication, and coordination abilities. Preferred / Added Advantage Certified Scrum Master (CSM) or equivalent Agile certifications. Experience in the automotive domain (strongly preferred). Exposure to project coordination tools like Jira, Confluence, or similar platforms. Be a part of high-impact embedded projects in the automotive and industrial sectors. Work in a collaborative, innovation-driven culture with global exposure. Accelerate your career with leadership responsibilities and domain expertise. Competitive compensation and professional development opportunities. Qualification : B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or related fields

Job Title: Senior Advanced Technical Services Engineer Location: Pune Experience: 5+ Years Company: TraceLink Department: Advanced Technical Services Company Overview: At TraceLink, we are transforming the global pharmaceutical supply chain to protect patients and ensure the availability of safe medicines worldwide. Our Opus Platform and innovative software solutions empower pharmaceutical companies to digitize operations, improve visibility, ensure compliance, and collaborate more effectively across complex global networks. Founded in 2009, TraceLink operates in 8 global offices, with 800+ employees, and serves 1,300+ customers across 60+ countries. Recognized by Gartner, IDC, and Comparably, we are proud to be a trusted industry leader and a great place to work. Position Overview: We are looking for an experienced and highly skilled Senior Advanced Technical Services Engineer to join our Pune-based team. As a senior member of the Advanced Technical Services team, you will lead technical issue resolution efforts, support internal tooling and data repair processes, and act as a technical mentor to the broader Technical Support organization. This role combines strong technical proficiency, problem-solving ability, and excellent interpersonal communication, playing a key role in enhancing customer satisfaction and internal team capabilities. Key Responsibilities: Resolve complex technical issues by working directly with TraceLink products and collaborating with internal teams to create custom solutions or internal tools Serve as a technical mentor and advisor to Technical Support Engineers Lead the triage, prioritization, and execution of customer data repair requests Create, maintain, and support scripts and tooling to enhance team productivity Act as a recognized Subject Matter Expert (SME) for 3 4 core TraceLink applications Document technical processes and deliver training to internal support teams Advocate for customer needs by collaborating with Product, Engineering, and other cross-functional teams to drive product improvements Analyze and troubleshoot application logs, errors, and complex integrations Skills and Competencies: Proficient in XML, JSON, CSV reading, parsing, and manipulation Working knowledge of scripting languages such as Perl, Python, Shell scripting Strong debugging and log analysis skills Ability to propose and evaluate multiple solutions to technical problems Understanding of B2B integration technologies such as AS2, SFTP, Web Services Extensive experience with tools including Microsoft Office, Google Workspace, Salesforce, Slack, and collaboration platforms Excellent verbal and written communication skills; strong documentation practices Highly self-motivated, with proven time management and project coordination skills Experience in mentoring, coaching, and cross-functional collaboration Proven ability to lead team efforts and resolve high-impact customer issues Strategic thinker who contributes to the continuous improvement of support processes Essential Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience) Minimum 5+ years of experience in a technical customer-facing role, preferably within SaaS or enterprise software companies Strong understanding of UNIX/Linux environments and Java-based applications Working knowledge of ERP systems Fluent in written and spoken English (additional languages a plus depending on region) What You'll Gain: Opportunity to work on mission-critical systems that impact global patient safety Collaborate with a global team in a dynamic, high-growth company Mentorship opportunities and career development in advanced technical roles Work in an environment that values innovation, ownership, and teamwork If you're passionate about solving complex technical challenges, mentoring others, and making a meaningful impact in the life sciences sector, we invite you to join us at TraceLink. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job Title: Quality Assurance Engineer Location: Pune Experience: 4 6 Years Qualification: B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering Job Summary We are seeking an experienced Quality Assurance Engineer with a strong background in PCB Assembly (SMT/MI), electronics manufacturing, and quality systems. The role involves ensuring product and process quality, handling root cause analysis, programming production equipment, and driving continuous improvement across the electronics manufacturing lifecycle. Key Responsibilities 1. NPI & Engineering Change Control Lead release to production activities for new products and engineering change notices (ECNs). Program and optimize equipment such as Pick & Place machines, AOI, Reflow ovens, Wave Solder Machines, ICT, and Robotic Soldering. Check and validate stencil and wave pallet suitability for new designs. Prepare PPAP and PFMEA reports with cross-functional teams (Engineering, PPC, Purchase, Production). Plan and coordinate product reliability testing. 2. PCB Assembly Quality (SMT & MI) Conduct in-line and final inspections in accordance with IPC-610 and internal standards. Develop and implement quality control procedures for all stages of PCBA production. Ensure adherence to industry and internal quality standards throughout the manufacturing process. 3. Box Build & End-of-Line Testing Oversee quality assurance in box build and final product assembly. Lead root cause analysis (RCA) for defects and customer complaints. Implement corrective and preventive actions (CAPA) to avoid recurrence. Evaluate and approve suppliers/machine vendors based on quality and capability. 4. Process Control & Audits Analyze production and quality data to identify trends, anomalies, and areas for improvement. Conduct internal audits to ensure process and documentation compliance. Maintain and enhance quality documentation including procedures, work instructions, and specifications. 5. Collaboration & Training Collaborate with R&D and design teams to ensure products are designed for manufacturability and quality. Train shop-floor and QA personnel on quality control procedures and IPC/industry standards. Maintain strong coordination with production and process teams for smooth issue resolution. 6. Workplace Safety & 5S/6S Implementation Ensure a safe work environment with zero accidents in designated areas. Uphold and improve 5S/6S practices across the quality and manufacturing areas. Key Skills & Competencies Must-Have 4 6 years of hands-on experience in PCBA manufacturing and QA. Strong knowledge of IPC standards, particularly IPC-A-610. Proficiency in PPAP, PFMEA, Control Charts, WI, and 7 QC Tools. Understanding of product/component drawings and GD&T principles. ERP experience (SAP or equivalent). Lean Manufacturing and Six Sigma Green Belt certified or equivalent. Nice-to-Have Exposure to troubleshooting of machines and PCBA programming. Certification in Quality Management (e.g., ASQ Certified Quality Engineer). Familiarity with reliability testing methods and equipment validation protocols. Performance Metrics Product defect rate and quality yield Number of successful NPI releases Audit compliance scores (internal/external) Effectiveness of RCA and CAPA closures 5S/6S implementation scores and workplace safety record Work with a leading electronics manufacturing company using the latest SMT & QA technologies Be a part of a team driving innovation, continuous improvement, and zero-defect culture Opportunities for career growth, cross-functional exposure, and professional certification support Qualification : B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering

Job Title: Engineering Manager Software Location: Pune Experience: 12+ Years Education: B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, or Electrical Engineering Job Summary We are seeking an experienced Engineering Manager Software to lead our embedded and application software development team. The ideal candidate will have deep technical expertise in software architecture, strong leadership capabilities, and a proven track record of delivering high-quality embedded solutions. You will drive new product development, process adherence, project execution, and team development while ensuring innovation, scalability, and customer satisfaction. Key Responsibilities 1. New Product Development Collaborate with Product Management to define software specifications and finalize GATE sign-offs. Lead the design and development of scalable and modular software architectures. Benchmark competitor products to identify differentiation opportunities. Implement latest technology trends and best practices. Ensure timely and high-quality software releases in coordination with engineering and operations teams. Drive automation in testing for operational efficiency. Review and approve design documentation, validation plans, and test reports. 2. Design Process & Standards Ensure adherence to NPD (New Product Development) process up to mass production. Enforce software coding standards, quality assurance, and documentation protocols. Set up and run structured design and code review mechanisms. Foster a culture of technical excellence, innovation, and continuous improvement. 3. Project Management Create detailed project plans and communicate timelines, milestones, and risks to all stakeholders. Track progress, manage scope, and ensure projects are delivered on time and within budget. Define and monitor project costs and resource allocations. Work with Product Management to develop product roadmaps and promotional content. Proactively identify risks and implement mitigation strategies. 4. People Management Define skill matrices and identify training needs for the software engineering team. Provide mentorship, coaching, and career development for team members. Conduct regular performance reviews with actionable feedback. Foster an open, collaborative, and engaging team culture that promotes knowledge sharing and innovation. 5. Customer Support & Technical Documentation Support application and service teams in resolving customer issues and technical queries. Provide inputs for product manuals, sample applications, and user documentation. Key Skills & Competencies Technical Skills Embedded systems software architecture Expertise in C/C++, .NET, or relevant programming platforms Familiarity with product life cycle management and design standards Strong understanding of test automation, validation, and release processes Exposure to modern DevOps tools and Agile methodologies Leadership & Managerial Skills Strategic planning and project execution Risk assessment and mitigation Strong communication and stakeholder management Talent development, mentoring, and team leadership Cross-functional collaboration and decision-making Performance Indicators On-time project delivery (Schedule Performance Index) Code quality and design defect rates Budget adherence and cost optimization Team engagement and retention metrics Customer issue resolution time Knowledge sharing and innovation contributions Lead a high-performing team at the forefront of embedded and intelligent system development. Work on impactful products with real-world applications across industries. Enjoy a collaborative culture with continuous learning, innovation, and career growth opportunities. Qualification : B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, or Electrical Engineering

Senior Executive Closing Location: Pune Company: Gera Developments Pvt. Ltd. Experience Required: 3 5 Years Department: Sales (Channel Partner Management) Employment Type: Full-time About Gera Developments: Gera Developments Pvt. Ltd. is a pioneering real estate brand known for innovation, quality, and trust. With landmark residential and commercial projects in Pune, Goa, and Bengaluru, Gera is driven by a mission to delight customers through thoughtful design, long-term value, and exceptional customer experiences. Role Overview: As a Senior Executive Closing, you will play a crucial role in managing and converting leads from Channel Partners (CPs) across East & West Pune. You will be responsible for meeting sales targets, driving successful deal closures, ensuring seamless customer experiences, and contributing to the overall profitability of the sales channel. Key Responsibilities: Sales & Conversions Responsible for meeting monthly/quarterly sales targets through the CP network. Ensure effective lead conversion from channel partners and follow through until successful closure. Achieve channel revenue and profitability goals through focused sales initiatives. Channel Partner Management Work closely with assigned Channel Partners to generate, track, and convert leads. Conduct regular follow-ups, site visits, and closing meetings to drive performance. Analyze current channel trends and recommend strategies for improvement. Customer Experience Deliver a top-tier customer experience at the point of sale, enhancing brand value. Understand customer needs deeply and recommend appropriate product options from the portfolio. Manage objections, negotiations, and ensure customer satisfaction through transparent communication. Relationship Management Build and maintain strong, long-term relationships with existing customers to drive repeat business and referrals. Maintain a healthy pipeline of prospects and customer intelligence. Process & Systems Ensure strict adherence to internal sales processes, documentation, and reporting. Utilize CRM systems (Salesforce) and SAP for lead tracking, closure updates, and reporting. Candidate Profile: Education: MBA in Marketing or equivalent degree. Experience: 3 to 5 years of relevant experience in real estate sales, specifically working on residential and commercial projects. Prior experience in channel partner sales, negotiations, and closings is a must. Skills & Competencies: Excellent negotiation and deal-closing skills. Strong communication and presentation abilities. Fluent in English, Hindi, and Marathi. Presentable, confident, and customer-focused. Proficient in Salesforce, SAP, and Microsoft Office tools. Personality Fit: Young, dynamic, and results-driven Passionate about exceeding targets Self-starter with a strong sense of ownership Comfortable working in a fast-paced, performance-driven environment Work with one of Pune s most trusted and innovative real estate brands Collaborative and growth-focused work environment Competitive compensation with performance-based rewards If you love OUTDOING , this is the place to be! Qualification : MBA in Marketing or equivalent degree

Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Program Manager RFQ Location: Pune Experience: 5 7 Years Industry: Automotive / Manufacturing / Engineering Department: Program Management / Costing / Business Development Support Function: RFQ Management, Product Costing, Cross-functional Program Execution Job Summary: We are looking for an experienced Program Manager RFQ to lead and manage the end-to-end RFQ (Request for Quotation) process by closely coordinating with Business Development, R&D, Manufacturing Engineering, Supply Chain, and Costing teams. The role requires strong technical, commercial, and program management skills to support business acquisition efforts and ensure accurate and timely cost proposals to customers. Key Responsibilities: 1. RFQ Planning & Coordination: Act as the single point of contact between CFT and Business Development (BD) teams. Participate in Kick-off meetings (DR0/Phase 0) to define customer expectations, RFQ targets, and project milestones. Drive execution of RFQs through PLM tool, ensure project plan is created and updated regularly by CFT. Maintain departmental RFQ trackers and ensure timely closure of tasks. 2. Technical & Costing Feasibility: Coordinate with R&D for BOM, technical specifications, and risk identification. Facilitate engineering, manufacturing, and commercial feasibility assessments with CFT. Liaise with SCM, Tooling, and ME teams to gather inputs on tooling cost, BOP quotes, and capital investments. Review and validate tooling cost breakdown and share it with BD in customer-specific formats. 3. Cost Sheet Preparation & Analysis: Prepare detailed cost sheets aligned with benchmarks and internal targets. Conduct investment analysis using IRR, NPV, and RMC calculations. Support BD in customer negotiations with cost justifications, break-ups, and scenario planning. Maintain centralized cost database for reference and person-independent execution. 4. Gate Review & Program Handover: Track cost evolution across Gate exits, monitor deviations vs. Phase 0 plan. Lead Gate 0 closure and officially handover the project to Program Manager for development phase. Plan phase-wise execution with alignment from SCM and CFT. 5. Win-Loss Analysis & Continuous Improvement: Conduct Win-Loss analysis of RFQs handled, capture learnings, and drive continuous improvement. Optimize BOM costs and capital investments during execution versus Gate plans. Special Focus Areas: Polymer / Metallic Product RFQs Evaluate SOR, CSR, tooling, FTG requirements. Participate in supplier visits for evaluation and negotiation support. Support technical feasibility studies, DVP cost reviews, and risk assessments with internal teams. Required Skills & Qualifications: Bachelor s degree in Engineering (Mechanical / Production preferred). 5 7 years of experience in RFQ management, product costing, and automotive program management. Strong understanding of BOM structures, investment planning, tooling strategy, and costing principles. Hands-on experience with PLM tools, costing software, and Excel-based costing models. Exposure to IRR, NPV, benchmarking, and cost optimization frameworks. Excellent techno-commercial acumen, negotiation skills, and cross-functional leadership. Preferred Experience: Prior experience in automotive product development or costing departments. Familiarity with metallic product costing, supplier tool audits, and customer negotiation support. Knowledge of Gate-based product development processes. Lead strategic RFQ initiatives that directly impact business wins. Work with cross-functional teams on technically complex and commercially significant projects. Be part of a growth-driven, innovation-focused automotive engineering company. Qualification : Bachelors degree in Engineering (Mechanical / Production preferred)

Key Account Manager Regional Support (West Region) Location: Pune Experience Required: 10 12 Years Department: Sales & Business Development Industry: Automotive / Engineering / Manufacturing Educational Qualification: Minimum: BE/B.Tech Preferred: MBA in Marketing / Automotive Domain Role Summary: The Key Account Manager Support (Regional) plays a crucial role in driving sales growth, increasing share of business (SOB), and enhancing customer satisfaction by supporting both existing and new business development activities. This role bridges customers, internal business units, finance, and production teams to ensure efficient commercial and operational execution. Key Responsibilities: Customer Relationship & Account Management: Maintain and regularly update customer database (SOB, price history, contacts, etc.). Build and sustain long-term relationships with key OEM clients, including Yamaha, TVSM, and new 2W-EV customers (e.g., eBSA, E-Motorad, KINETIC). Handle export customer accounts, ensuring timely communication, coordination, and query resolution. Act as the primary point of contact for assigned customer accounts, ensuring prompt responses to all routine and strategic requirements. Business Development & Lead Generation: Generate new business opportunities through cold calls, networking, RFP responses, and market intelligence. Support the creation of business proposals, quotations, and commercial documentation. Identify cross-selling and up-selling opportunities within existing accounts to increase SOB. Commercial Support & Coordination: Collaborate with BUs/plants for timely invoice generation, PO compliance, and price amendments (BOPs/raw material). Coordinate with Finance and AR teams to manage receivables and ensure zero outstanding payments. Follow up with customers for invoice realization and help streamline processes related to accounts receivable. Work with internal stakeholders on part price amendments based on raw material cost fluctuations and commercial agreements. Project Execution & Internal Collaboration: Ensure smooth execution of new product development activities with cross-functional teams (Sales, R&D, SCM, Quality). Track development timelines and report status to internal and external stakeholders. Facilitate customer visits, audits, and reviews as required. Market & Competitor Insights: Monitor industry trends, competitor activity, and emerging customer requirements. Attend industry events, conferences, and customer forums to gather market intelligence and build a professional network. Required Skills & Competencies: Strong customer relationship management and negotiation skills. Good understanding of automotive components, raw materials, and BOP pricing. Excellent communication and presentation skills. Sound commercial acumen with ability to analyze market trends and financial data. Hands-on experience in sales pipeline management, lead conversion, and proposal drafting. Proficiency in MS Office Suite (Excel, Word, PowerPoint), ERP tools preferred. Key Accounts to Manage: Metallic Business Accounts Yamaha / TVSM Export Customers All regions New EV Two-Wheeler OEMs Western Region (e.g., eBSA, E-Motorad, KINETIC, etc.) Work with top automotive and EV OEMs in a fast-growing, innovation-driven company. Opportunity to lead key customer accounts and directly contribute to business growth. Collaborate with cross-functional leaders and gain exposure to global markets. Qualification : MBA in Marketing / Automotive Domain

Position: Executive Stores Manager Location: Pune Reports To: Manager Warehouse Experience: Minimum 3 years Educational Qualification: Bachelor s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience) Job Purpose We are seeking a skilled and detail-oriented Executive Stores Manager to manage and improve warehouse operations in our construction equipment production facility. This role focuses on SAP Warehouse Management (SAP-WM), collaboration with third-party logistics (3PL) partners, warehouse layout planning, inventory optimization, and accurate documentation. The ideal candidate will play a key role in streamlining processes to ensure timely material supply and efficient warehouse performance. Key Responsibilities SAP-WM Master Data Maintenance Create and maintain accurate master data in SAP-WM (material master, storage bins, warehouse configuration). Resolve discrepancies in SAP-WM data to ensure seamless warehouse and 3PL coordination. Ensure compliance with internal standards and 3PL integration requirements. Process Improvement in SAP-WM Analyze current warehouse operations to identify inefficiencies in SAP-WM workflows. Propose, implement, and document process enhancements to boost productivity and accuracy. Collaborate with IT, warehouse operations, and 3PL teams to customize SAP-WM functionalities to evolving business needs. Warehouse Layout & Optimization Design and optimize warehouse layouts to improve space utilization and material flow. Regularly assess and update layouts to accommodate new products and changing production or 3PL requirements. PFEP (Plan for Every Part) Management Develop and maintain PFEP documentation to streamline material movement and inventory control. Coordinate with production, procurement, and 3PL partners to ensure alignment with production schedules. Record Keeping & Documentation Maintain accurate and audit-ready documentation of inventory movement, SAP-WM transactions, and 3PL logistics. Ensure regulatory compliance and adherence to company policies. Warehouse Inbound/Outbound Operations Oversee inbound (receiving, put-away) and outbound (picking, shipping) operations, ensuring timely and accurate logistics in partnership with 3PL teams. Align material flow with production timelines and customer delivery expectations. Production Line Feeding Manage just-in-time (JIT) material replenishment to production lines, reducing downtime and excess inventory. Work with 3PL and production teams to ensure consistent and timely part delivery. Required Skills & Competencies Minimum 3 years of experience in warehouse operations with a strong focus on SAP-WM. Hands-on experience in master data management and process optimization in SAP. Experience collaborating with third-party logistics (3PL) teams on inbound/outbound and delivery schedules. Proficient in PFEP creation, warehouse layout planning, and production line material flow. Strong grasp of inbound/outbound logistics, inventory control, and lean warehousing principles. Excellent problem-solving, analytical, and organizational skills. Strong interpersonal and cross-functional communication skills. Attention to accuracy in documentation, compliance, and reporting. Familiarity with construction equipment or heavy machinery production is an advantage. SAP-WM certification is a plus. Qualification : Bachelors degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience)

Position: Warehouse Specialist Location: Pune Reports To: Manager Warehouse Experience: Minimum 3 years Education: Bachelor s degree in Supply Chain Management, Logistics, Industrial Engineering, or related field (or equivalent experience) Job Summary We are looking for a Warehouse Specialist to join our construction equipment production warehouse team. The ideal candidate will play a key role in optimizing warehouse operations through the maintenance of SAP-Warehouse Management (SAP-WM) master data, driving continuous improvements, planning warehouse layouts, and ensuring seamless collaboration with third-party logistics (3PL) partners. This role supports production by ensuring efficient material movement and inventory control aligned with business goals. Key Responsibilities SAP-WM Master Data Management Create, update, and manage master data in SAP-WM (material master, storage bins, warehouse configuration). Resolve discrepancies and maintain data accuracy for effective coordination with internal teams and 3PL. SAP-WM Process Improvement Analyze and enhance existing SAP-WM processes to improve productivity, system performance, and 3PL integration. Document and implement optimized workflows in collaboration with IT and warehouse operations. Warehouse Layout & Space Optimization Design and revise warehouse layouts to maximize space utilization, improve material flow, and meet changing production needs. Conduct regular assessments based on inventory trends and 3PL operational requirements. PFEP (Plan for Every Part) Develop and maintain PFEP documentation to ensure efficient inventory management and line-side material delivery. Work closely with procurement, production, and logistics to align inventory plans with manufacturing schedules. Record Keeping & Documentation Maintain accurate records of inventory movement, SAP-WM transactions, and 3PL documentation. Ensure compliance with audit standards, company policies, and safety regulations. Warehouse Operations (Inbound & Outbound) Oversee receiving, put-away, picking, and dispatch operations, ensuring timely material flow. Collaborate with 3PL teams to meet customer commitments and production timelines. Production Line Material Feeding Ensure timely material replenishment to production lines based on JIT and lean principles. Coordinate closely with 3PL and production teams to prevent delays or inventory build-up. Required Skills & Competencies 3+ years of hands-on experience in warehouse operations with a focus on SAP-WM. Expertise in maintaining SAP-WM master data and leading process improvement initiatives. Strong knowledge of inbound/outbound logistics, inventory control, and production line support. Experience coordinating with third-party logistics (3PL) partners. Familiarity with PFEP generation and warehouse layout planning. Understanding of lean warehousing and JIT inventory management. Excellent record-keeping, compliance awareness, and documentation accuracy. Strong problem-solving, communication, and cross-functional collaboration skills. Experience in construction equipment or heavy machinery manufacturing is a plus. SAP-WM certification or equivalent training is preferred. Qualification : Bachelors degree in Supply Chain Management, Logistics, Industrial Engineering, or related field (or equivalent experience)

Job Title: Executive Business Development Location: Pune Experience: Minimum 3 Years Employment Type: Full-Time Reporting To: Senior Manager Business Development Role Overview: The Executive Business Development supports sales growth and client acquisition in the real estate sector. The role focuses on lead identification, client engagement, coordination with channel partners, and assisting in the execution of business development strategies. The ideal candidate, with an MBA and 3 years of relevant experience, should have strong communication skills, a passion for real estate, and a results-driven approach. Key Responsibilities: 1. Lead Generation & Client Engagement Identify and pursue new client leads via cold calls, field visits, and networking Manage and convert inquiries into site visits and meetings 2. Site Visit Coordination Arrange and conduct property site visits for prospective buyers Effectively explain project features, specifications, and USPs during visits 3. Sales & Conversion Support Assist senior sales team with sales proposals and documentation Follow up with leads through calls, emails, and meetings until closure 4. Channel Partner Interaction Coordinate with brokers and channel partners for project promotion and lead generation Share project updates, brochures, and support materials regularly 5. Market Intelligence Gather data on market trends, competitor projects, pricing, and customer preferences Provide inputs to improve project positioning and sales strategy 6. Reporting & MIS Maintain records of leads, follow-ups, site visits, and conversions Share daily/weekly updates and dashboards with the reporting manager 7. Event Participation Support organization and participation in property exhibitions, investor meets, and promotional events Represent the company professionally at public forums Technical Skills Required: Strong understanding of real estate products and buyer behavior Proficiency in MS Office and CRM systems Basic knowledge of RERA and property documentation processes Good presentation and data handling skills Qualifications & Experience: Education: MBA in Marketing, Sales, or Business Development Experience: Minimum 3 years of experience in business development or sales, preferably in real estate Job Summary: The Executive Business Development plays a critical role in lead generation, prospect conversion, and supporting the sales pipeline within the real estate sector. Leveraging excellent communication skills and market knowledge, this position contributes directly to revenue growth and enhances brand visibility. The role offers strong career progression opportunities within the business development team. Qualification : MBA in Marketing, Sales, or Business Development

Job Title: Customer Service Officer Department: PDM Domestic Business Location: Pune Experience Required: 2 to 6 Years Qualification: Graduate / Master s Degree (Mandatory) Certifications: MDF Certified (Preferred), NISM (Desirable) Reports To: Branch Head / Regional Customer Service Lead Role Overview: The Customer Service Officer acts as a vital link between the AMC and investors by ensuring exceptional service delivery, complaint resolution, transaction processing, and regulatory compliance. This role involves managing walk-in clients, coordinating with registrars (R&T agents), and supporting the field sales team to strengthen client relationships and improve overall investor experience. Key Responsibilities: Customer Interaction & Support Handle walk-in investors with professionalism and a service-first approach. Promptly respond to investor queries, complaints, and requests across mutual fund products. Assist clients in processing transactions including Purchase, Redemption, Switch, SIPs, and Special Products. Transaction Processing & Coordination Coordinate with R&T agents (Registrar & Transfer Agents) to ensure timely and accurate resolution of investor requests. Ensure adherence to SEBI-prescribed cut-off timings and accurate documentation. Sight credits in bank accounts for reported transactions and validate cash flows. Reporting & Regulatory Compliance Prepare and maintain accurate Daily MIS, Monthly Reports, Time Stamping Register, and Daily Transaction Report (DTR). Submit High-Value Transaction Reports and other regulatory reports in a timely manner. Stay updated with the latest SEBI guidelines and internal compliance procedures. Product Knowledge & Communication Stay informed about SBIMF product offerings, market movements, and mutual fund regulations. Educate investors on product features, regulatory norms, and documentation requirements. Draft and review investor communication content in a clear, accurate, and professional manner. Sales Support & Branch Operations Support the field sales team in ensuring clients receive smooth service post-sales. Contribute to branch-level investor engagement programs and awareness initiatives. Maintain an environment of operational excellence and risk control at the customer touchpoint. Key Skills & Competencies: Technical Skills: In-depth understanding of mutual fund operations and SEBI regulatory norms Familiarity with R&T coordination and transaction processing workflows Proficiency in MIS preparation, record keeping, and compliance reporting Behavioral Competencies: Excellent verbal and written communication skills Customer-centric mindset with a proactive problem-solving approach Strong attention to detail and commitment to process integrity Ability to multi-task and prioritize under time-sensitive environments Team-oriented with a collaborative working style Mandatory Requirements: Graduate or Postgraduate in any discipline 2 6 years of customer service experience in mutual fund or BFSI sector Knowledge of SEBI regulations and mutual fund products Excellent communication and investor handling skills Desirable Profile: NISM Certification (especially Series V-A: Mutual Fund Distributors) Experience in a mutual fund branch / R&T / back-office operations Familiarity with handling large volume transactions and investor footfalls Strong drafting ability for investor communication and regulatory correspondence Job Summary: The Customer Service Officer plays a pivotal role in delivering high-quality service at the branch level, ensuring smooth transaction processing, investor satisfaction, and compliance with regulatory norms. This role contributes directly to investor retention, brand credibility, and seamless operational flow for SBIMF's Pune branch. Qualification : Graduate / Masters Degree (Mandatory)

Logistics Infrastructure Executive Location: Pune, Maharashtra Function: Operations Experience: 3 4 Years Education: Master s Degree in Supply Chain Management Job Summary: We are seeking a resourceful and data-driven Logistics Infrastructure Executive to support the optimization of biomass transportation on the BiofuelCircle platform. This role involves planning transportation networks, managing logistics assets, implementing tracking technologies, and ensuring compliance all aimed at improving supply chain efficiency and reducing operational costs. Key Purpose of the Role: To develop and manage logistics infrastructure, including transport planning and equipment sourcing, to enable seamless and cost-effective biomass deliveries on the BiofuelCircle platform. Key Responsibilities: Transportation Network Planning Analyze transport routes and modes to design an optimized, cost-effective logistics network Identify operational bottlenecks and propose efficiency-enhancing strategies Equipment Procurement & Management Source, rent, or lease trucks, trolleys, tractors, and other logistics assets Monitor usage and maintenance of logistics equipment to ensure readiness and reliability Technology Implementation Integrate GPS and other tracking technologies for real-time logistics monitoring on the platform Work with internal tech teams to align digital tools with logistics operations Regulatory Compliance Ensure logistics infrastructure adheres to safety, environmental, and transportation regulations Liaise with regulatory bodies as needed to meet compliance standards Budget Management Develop and manage logistics budgets Conduct vendor negotiations to optimize infrastructure costs Stakeholder Coordination Collaborate with operations, technology, commercial, and regulatory teams Build relationships with external logistics partners and equipment vendors Ideal Candidate Profile: Professional Experience: Hands-on experience with logistics stakeholders such as fleet operators, owner-driver vehicles, or truck manufacturers Exposure to data-driven organizations or platforms is preferred Technical Competencies: Strong grasp of transportation and supply chain principles Ability to interpret large datasets to identify operational improvements and cost savings Personal & Interpersonal Skills: Analytical thinker comfortable with data-backed decision-making Strong communication and collaboration skills to work across functions and with partners Self-motivated, creative problem solver, and accountable team player Opportunity: This role offers an exciting growth opportunity within India s emerging bioenergy ecosystem. As a Logistics Infrastructure Executive, you will work at the intersection of sustainability and logistics innovation, helping to unlock the bioenergy potential of the country through smart and scalable logistics solutions. Supervision & Collaboration: Reports to: Head Operations Desk Collaborates with: Platform Operations, Logistics, Sales, and Customer Success Teams Qualification : Masters Degree in Supply Chain Management

Manager Market Research Location: Pune, Maharashtra Function: Marketing Experience: 7 8 Years Education: MBA (preferred with Engineering background) or Degree in Economics / Statistics Job Summary: We are seeking a strategic and data-driven Manager Market Research to lead research initiatives that inform BiofuelCircle s growth in the bioenergy sector. This role will focus on identifying new geographic and product opportunities, assessing industrial demand and rural supply, and generating actionable insights to support decision-making across functions. Key Purpose of the Role: To build and lead a market research function that supports geographic expansion, product diversification, and strategic decision-making through in-depth data analysis, customer insight, and competitor benchmarking. Key Responsibilities: Market Research Industrial Demand & Rural Supply Conduct primary (qualitative) and secondary (quantitative) research on biomass availability and biofuel demand Maintain district- and taluka-level datasets across Indian states for all operational and target regions Research crop production, harvesting practices, residue availability, and alternate applications Analyze industrial clusters using biomass/coal and identify platform adoption enablers and barriers Market Intelligence & Analysis Identify new demand and supply markets or clusters Perform gap analyses against existing operations Conduct on-ground validations based on crop seasons and geographies Customer Insights & New Product Development Run exploratory studies to support new product development and product-market fit assessments Design and implement surveys, dipsticks, and focus groups to gather customer insights Competitor & Market Landscape Analysis Monitor competitors offerings and go-to-market strategies Track emerging trends across the bioenergy and cleantech sectors External Agency Management Draft research briefs in coordination with product and business teams Select appropriate methodologies and manage external research vendors Ensure research deliverables are on-time, cost-efficient, and actionable Team Building & Leadership Build and lead an in-house research team Drive research process governance and ensure alignment with strategic business needs Policy Framework & Strategic Support Contribute to state-wise policy analysis for new products and geography expansion Support business planning for growth and diversification initiatives Ideal Candidate Profile: Industry Background: Experience in Energy, Cleantech, E-Commerce, or B2B Industrial sectors is preferred Deep understanding of the Indian market landscape Technical Competencies: Strong analytical and conceptual thinking Skilled in transforming complex data into strategic insights Capable of connecting insights across cross-functional teams Project governance and stakeholder alignment skills Communication & Interpersonal Skills: Excellent verbal and written communication Able to engage with a broad spectrum of stakeholders from rural micro-businesses to multinational corporations Soft Skills: Confident, assertive, and proactive Analytical mindset with the ability to lead and mentor a team Opportunity: Join a pioneering company in the bio-energy sector, driving sustainable transformation across India. This role offers a unique opportunity to work on high-impact projects while collaborating with a mission-driven and innovative team. Supervision & Collaboration: Reports to: Head of Marketing Works closely with: Product, Operations, Sales, Policy, and Strategic Planning teams Qualification : MBA (preferred with Engineering background) or Degree in Economics / Statistics

Branch Operations Executive Location: Pune Experience: 2-3 Years Openings: 2 About the Role: As a Branch Operations Executive, you will be a vital support for our pan-India branch network, reporting directly to a Senior Manager. This individual contributor role focuses on providing essential Management Information System (MIS) support, driving performance metrics, and ensuring seamless communication between branches and various Head Office stakeholders. Your meticulous attention to detail and ability to transform data into actionable insights will be key to success. What You'll Do: Daily Performance Tracking: Provide branches with crucial daily MIS updates to drive Issuance and S2S (Service-to-Sales) performance. Opportunity Analysis: Support branches by analyzing walk-in and outcall data to identify and capitalize on new business opportunities. Coordination & Collaboration: Act as a central point of contact, coordinating regularly with Area Operations Heads (AOH) and Territorial Operations Heads (TOH), as well as other Head Office departments (Ops, HR, IT, etc.) for various MIS, reports, and other requirements. Feedback & Reporting: Collating issuance-related feedback from stakeholders and preparing comprehensive monthly dashboards and presentations for senior management reviews. Key Performance Support: Track and share daily BOD (Beginning of Day) pending details related to issuance with all relevant stakeholders. Provide End of Day (EOD) updates on New Business (NB) pending cases. Assist branches with surrender retention efforts in coordination with the Head Office BCT team. Data Management: Manage branch mapping and headcount details, sharing updates with allied departments monthly or as changes occur. System Updates: Facilitate monthly outcall data uploads to Ubona after coordinating with the HO S2S team. Ad-hoc Reporting: Fulfill any other ad-hoc MIS requirements from Senior Management. What We're Looking For: Experience: 2-3 years of experience, specifically in MIS management or a similar data-driven operational support role. Education: A Graduate degree from a recognized institution. Skills & Competencies: Strong Process Orientation: Ability to adhere to and improve operational workflows. Exceptional Attention to Detail: Meticulous in data handling and report generation. Effective Communication: Clear and concise in written and verbal interactions with various stakeholders. Customer & Consumer Engagement: An understanding of providing excellent support in a dynamic environment. Proficiency in MS Office tools, especially Excel, for data analysis and reporting. Strong Interpersonal and Relationship Building skills for effective collaboration. Qualification : A Graduate degree from a recognized institution.

Job Title: Advisor Demand Generation Location: Pune (Work From Office) Employment Type: Full-Time Experience: 2 to 3 years About the Role: UnboundB2B is seeking a motivated Advisor for its Appointment Setting and Demand Generation operations. The ideal candidate will have 1-2 years of experience in B2B sales, appointment setting, and lead generation. This role focuses on setting qualified appointments, collaborating closely with the Campaign Manager, and contributing to customer satisfaction (C-SAT) goals. Roles and Responsibilities: Conduct sales pitch calls to prospective customers aimed at appointment setting and generating new business opportunities. Connect and engage with prospects on LinkedIn as part of the lead generation process. Identify, qualify, and generate leads within the defined international market territory. Create and maintain a comprehensive database of prospective clients. Collaborate effectively with internal teams and client-facing teams to align strategies. Manage phone and email interactions with customers to build strong relationships, provide excellent customer service, and develop sales opportunities. Work in coordination with sales and support teams to achieve customer satisfaction, revenue goals, and long-term account growth in line with company strategy. Qualifications & Education: Minimum 1-2 years of experience as a Business Development Executive or in a similar sales role within B2B, Lead Generation, or IT Sales industry. Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred. Preferred Skills: Excellent verbal and written communication skills in English. Updated with the latest technologies and IT industry trends. Willingness to work night shifts as per business requirements. Graduate preferably in Engineering, Computer Applications, Business Administration, or Marketing. Enthusiastic about growing within the IT sales domain. Experience handling accounts in the B2B international market is highly desirable. Qualification : Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred

Position: Automation Engineer Mechatronics Location: Pune, Maharashtra, India Employment Type: Full-Time Company: RENATA Precision Components Pvt. Ltd. Industry: Plastic Injection Moulding Automotive & Allied Sectors Experience Required: 5 9 years Company Overview RENATA Precision Components Pvt. Ltd. is a leading manufacturer of high-quality plastic injection moulded components, serving the automotive and other precision-demanding sectors. With a commitment to innovation and reliability, we deliver engineering excellence through advanced manufacturing technologies. Position Overview We're looking for a skilled and motivated Automation Engineer Mechatronics to lead the development, implementation, and optimization of Special Purpose Machines (SPMs) and automation systems. The ideal candidate will play a key role in evaluating project feasibility, managing technical documentation, vendor coordination, PLC and robot programming, and providing ongoing support for production and maintenance teams. Key Responsibilities Evaluate new project requirements and propose appropriate automation technologies. Participate in cross-functional team (CFT) and customer meetings to define project scope. Prepare and manage technical documents such as concept designs, time plans, and PFMEAs. Identify suitable vendors, issue RFQs, and evaluate quotations. Oversee project timelines from concept through commissioning and handover. Train production and maintenance teams for effective handling of new machines. Provide troubleshooting and maintenance support for SPMs and automation equipment. Identify process improvement opportunities and implement Kaizen initiatives. Qualifications Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering. 5 9 years of relevant experience in automation engineering and SPM development. Technical Skills Required PLC Programming: Siemens, Delta, Mitsubishi. Robot Programming: ABB, Fanuc, Wittmann, Star, Epson, Yaskawa. Hands-on experience in SPM development, maintenance, and troubleshooting. Additional Skills Strong technical, supervisory, and project management skills. Proficiency in MS Office (Word, PowerPoint, Outlook, Internet). Resourceful, self-motivated, and results-oriented with the ability to multitask effectively. Be part of a forward-thinking team at RENATA, where engineering, innovation, and quality converge. If you're passionate about automation, thrive in a fast-paced environment, and are eager to make a tangible impact on advanced manufacturing systems, we invite you to grow with us. Qualification : Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering

Global Digital Marketing Executive (Female) | Pune Job Description We are seeking a motivated and results-driven Global Digital Marketing Executive (Female) who can develop and implement comprehensive sales and marketing plans via digital channels. You will be responsible for identifying new business opportunities globally while maximizing growth within our existing client base to achieve sales targets. Key Responsibilities Generate B2B leads by exploring new digital channels and marketing platforms. Plan and execute multi-channel online marketing campaigns to boost brand visibility and lead generation. Prepare high-quality proposals, drafts, and tenders tailored for potential international clients. Implement direct marketing strategies including email marketing, telesales, and web outreach. Develop compelling value propositions and branding materials for new and existing services. Manage the creation and coordination of marketing collateral including brochures, presentations, newsletters, and case studies. Lead the lead nurturing process through targeted digital marketing efforts. Manage and optimize social media channels such as LinkedIn, Twitter, and Skype. Monitor and advise on local, national, and international business trends. Maintain accurate and up-to-date customer information in the CRM system. Provide daily and weekly productivity reports to measure individual and team effectiveness. Adhere to regional standards and demonstrate strong negotiation skills. Qualifications & Requirements Diploma or degree with minimum 3 years of proven sales experience in client management, B2B lead generation, telesales, or telemarketing. Strong sales orientation with a proactive and positive work attitude. Excellent spoken and written English communication skills are a plus. Smart, professional, and a self-learner able to adapt to rapidly changing business needs. Solid understanding of digital marketing tools, platforms, and technology. Experience with social media management and online marketing campaigns preferred. Work with a globally recognized brand and international clients. Engage in a fast-paced environment with ample opportunities for professional growth. Be part of a supportive team focused on innovation and digital excellence. Competitive salary and benefits. Location: Pune Job Type: Full-time Experience: 3+ years Industry: Digital Marketing / Sales / Business Development

Key Responsibilities: As a Regional Officer, you will act as the primary point of contact between KC Overseas and our Channel Partners in the region. You ll play a vital role in ensuring that our partners receive exceptional support while driving business growth. Your core responsibilities will include: Channel Partner Management: Visit Channel Partners regularly to address queries and provide necessary assistance. Set and work towards specific targets for student conversions from your assigned region through Channel Partners. Operational Efficiency: Fully understand our business model and SOPs to ensure smooth operations. Work closely with the Regional Manager and Head of Operations to devise strategies for regional growth. Regularly assess Channel Partners operations, identify challenges, and ensure that service quality and speed are maintained. Ensure that the Channel Partners' teams, including counselors, are well-trained and aligned with KC Overseas knowledge and SOPs. Collaboration with Business Units: Coordinate with the Head Office business units to provide Channel Partners with the necessary support. Liaise with Subject Matter Experts (SMEs) in different business units to ensure the partners have the expertise needed to effectively guide students. Regional Marketing Support: Plan and execute marketing activities in coordination with the Regional Manager. Provide on-the-ground support to the marketing team and assist in tailoring strategies for the specific needs of your region. Explore Careers at KC Overseas to learn more about life with us. Job Requirements: We re looking for a high-energy professional, preferably with 4-7 years of experience in overseas education or a related field. Key qualifications include: Strong collaboration skills to work with diverse teams and individuals. Ability to quickly learn domain knowledge and adapt to the education sector. Proven sales or operations experience in managing and supporting Channel Partners. A commitment to excellent customer service, ensuring partners are always well-supported. Strong focus on business growth through Channel Partners. Fluency in the local language of the assigned city or state. Meticulous attention to detail and patience in managing operations. We seek someone who is native to the assigned city/state and can effectively navigate the local landscape.