Customer Education Content Coordinator Jobs in Bengaluru

800 Jobs Found

CA

Senior Technical Program Manager, Cloud Deployments

Calix

12+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Staff Engineer Solutions Automation (NMS/SMx) Location: Bangalore Type: Full-Time Experience Required: 12+ Years (QA Lead/Architect level) Role Overview: Strategic Quality Leadership We are seeking a Staff Engineer to lead Solutions Test Automation for our next-generation Network Management System (SMx). This is a high-impact, strategic role requiring a deep mastery of networking protocols and modern GUI automation. You will drive complex automation projects, mentor junior engineers, and integrate AI-driven tools to redefine our testing methodologies and product reliability. Technical & Domain Expertise Networking & Fiber Optics: L2/L3 Protocols: Strong understanding of OSPF, BGP, ISIS, VLAN, and VRF. Protocol Mastery: Expert knowledge of Ethernet, TCP/IP, and SNMP. Telecom Infrastructure: Experience with fiber optics technology such as GPON and XGSPON is a significant advantage. Automation Stack: Frameworks: Proficiency in Robot Framework, PYART, and Playwright. GUI & API Testing: Extensive experience developing automated tests for complex enterprise GUI applications. Programming: Strong Python proficiency for script and framework development. DevOps Integration: Ability to integrate automated suites into CI/CD pipelines (Jenkins, GitLab) using Docker/Kubernetes. Key Responsibilities Leadership & Mentorship: Team Guidance: Mentor junior engineers, conduct rigorous code reviews, and foster a culture of technical excellence. Project Ownership: Drive the full automation lifecycle from strategy and environment planning to execution and results analysis. Innovation & Quality: AI-Driven Testing: Incorporate AI/ML tools (self-healing tests, visual validation) to enhance efficiency. Scenario Design: Leverage domain expertise to design realistic network topologies and simulate complex customer use cases. Continuous Improvement: Propose and implement enhancements in tools and methodologies to increase test coverage and reliability. Qualifications & Preferred Skills Experience: 12+ years in QA/Test Automation with a track record in progressively responsible leadership roles. Education: Bachelor s or Master s in Computer Science, Telecommunications, or a related field. Certifications (Preferred): CCNA, CCNP, or ISTQB Advanced Test Manager. Industry Context: Prior experience with NMS/EMS products (e.g., Calix AXOS, Cisco Prime) or OSS/BSS systems is a major plus. Soft Skills for Success Communication: Ability to explain complex technical networking concepts to non-technical stakeholders. Proactiveness: Staying updated on the latest industry trends and experimenting with new tools. Collaboration: A team player comfortable working in a hybrid environment with global teams. Qualification : Bachelors or Masters in Computer Science, Telecommunications, or a related field

Senior Technical Senior technical Manager Senior manager
ST

Product Marketing Specialist

Secpod Technologies

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Marketing Specialist Experience: 3 5 Years | Location: Bangalore | Employment Type: Full-Time About SecPod SecPod is a pioneering cybersecurity technology company dedicated to a prevention-first approach. Our core portfolio, the Saner Platform, provides a comprehensive suite of solutions that protects endpoints, servers, networks, and cloud infrastructure by combining security intelligence with automation. About the Role We are looking for a Product Marketing Specialist to craft compelling narratives, sharpen product positioning, and drive adoption. You will create high-impact content across websites, blogs, ebooks, and social media to communicate product value and influence buying decisions. Key Responsibilities Content Creation: Develop and manage marketing assets including blogs, web pages, ebooks, email campaigns, and sales collateral. SEO & Optimization: Optimize content for SEO to improve organic visibility and refine content to increase engagement across channels. Go-to-Market (GTM) Strategy: Collaborate with Sales, Product, and Partner teams to develop demand-generation and GTM campaigns. Messaging & Positioning: Build compelling product stories and positioning that highlight differentiation and resonate with buyer personas. Performance Analytics: Track and analyze content performance metrics to measure effectiveness and drive improvement. Qualifications & Experience Education: MBA in Marketing or Bachelor s degree in Engineering. Professional Background: 3 5 years of experience in content writing, product marketing, or B2B SaaS marketing. Domain Expertise: Preferred experience in cybersecurity or enterprise technology. Skill Set: Strong understanding of audience targeting, content-driven demand generation, and exceptional storytelling skills. What You ll Gain Hands-on experience shaping product marketing strategy and messaging. Deep exposure to enterprise cybersecurity products and global security trends. A clear growth path toward becoming a high-impact marketing leader. Qualification : MBA in Marketing or Bachelors degree in Engineering

marketing Product marketing Specialist Product specialist Marketing specialist
KC

Associate Project Manager

Kapture Crm

1-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Associate Project Manager Experience: 1 4 years Location: Bangalore Employment Type: Full-Time About Kapture CX Kapture CX is a leading AI-powered SaaS platform that helps enterprises automate and enhance customer experience. Headquartered in Bangalore, we operate globally across India, USA, UAE, Singapore, Philippines, and Indonesia. Role Overview We are seeking an Associate Project Manager to oversee the end-to-end delivery of CRM and ticketing platform implementations. You will manage projects from initiation to completion, ensuring timely delivery, budget adherence, and alignment with business objectives. Key Responsibilities Project Lifecycle: Manage end-to-end CRM implementation projects for multiple clients, ensuring business requirements are translated into technology solutions. Documentation: Develop and maintain critical project assets including BRD, SOW, project plans, and resource plans. Risk Management: Monitor progress, identify risks, and implement mitigation strategies while reviewing deliverables for quality and consistency. Stakeholder Management: Communicate status updates and production issues to stakeholders; interact with clients to manage expectations. Cross-functional Coordination: Lead resource management and collaborate with both technical and non-technical teams for seamless execution. Requirements Experience: 1 5 years managing software implementation projects (CRM, ERP, or ServiceDesk preferred). Education: B.E./B.Tech. in Computer Science or a related engineering field is preferred. Technical Skills: Proficiency with Jira and a basic understanding of APIs and technology integrations. Certifications: PMP, CSM, or PRINCE2 certifications are a significant advantage. Soft Skills: Exceptional planning, estimating, and relationship-building skills with a strong techno-functional mindset. Qualification : B.E./B.Tech. in Computer Science or a related engineering field is preferred

Associate Project Project associate Manager Associate manager
IS

Project Manager

Irp Systems

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Project Manager Location: Bangalore Department: Management About the Role We are looking for an experienced Project Manager to lead **electric powertrain development projects** through **matrix management**, coordinating a multidisciplinary team. You will oversee the planning, execution, and monitoring of product development activities from initiation through to full product maturity. This role involves close collaboration with R&D and supply chain teams, proactively identifying problems, creating solutions, and implementing efficiency improvements to deliver high-quality electric powertrain products. Key Responsibilities Project Leadership: Lead electric powertrain development projects by managing a **multidisciplinary team**, ensuring alignment across various functions (Mechanical, Electrical, Software/Embedded systems). Planning & Execution: Plan, manage, and monitor project **timelines, scope, budget, quality, and risk management** from initiation to product maturity. Cross-Functional Coordination: Communicate proactively with internal R&D teams and third-party vendors to ensure smooth project execution, efficient resource allocation, and effective problem-solving. Problem-Solving & Solution Implementation: Identify challenges early, develop **creative solutions**, and drive **continuous improvement efforts** to enhance the development process. Project Monitoring: Regularly track and report project progress, ensuring **timely and within-budget delivery**. Team Collaboration: Foster a collaborative environment, motivating and empowering team members to perform at their best, while cultivating a **positive, can-do attitude** across the team. Requirements Educational Background & Experience Education: A B.Sc. in **Mechanical, Electrical Engineering, or Computer Engineering** is a must. Experience: **7+ years of experience in project management** within the automotive industry. Core Expertise Project Management Expertise: Demonstrated experience in managing project **scope, schedule, budget, quality, and risk management**. Cross-Disciplinary Expertise: Familiarity with managing multi-disciplinary systems (Mechanical, Electrical, and Embedded Software) in a product development context. Leadership & Soft Skills Leadership Skills: Exceptional **leadership and communication skills** with the ability to drive, motivate, and manage teams effectively. Creative Problem-Solving: Strong ability to think creatively, solve problems, and implement process improvements efficiently. Team Player: Quick learner, proactive, and positive, with a strong ability to collaborate across teams and stakeholders. Desirable Skills Automotive Industry Knowledge: Prior experience in **electric powertrain development** or related fields within the automotive sector. Risk Management Expertise: Experience identifying potential risks and implementing mitigation strategies throughout the project lifecycle. Vendor Management: Proven track record of managing relationships with third-party vendors, ensuring seamless collaboration and delivery of components. Innovative Work Environment: Work on cutting-edge **electric powertrain technology** and play a crucial role in advancing the future of automotive engineering. Career Growth: Be part of a dynamic, fast-growing company where your contributions will have a direct impact. Collaborative Culture: Join a team that values collaboration, problem-solving, and continuous improvement. Qualification : B.Sc. in Mechanical, Electrical Engineering, or Computer Engineering is a must

Project Manager Project manager Manager project Full-Time
IS

Sales Account Manager

Irp Systems

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Sales Account Manager Location: Bangalore Department: Business Development About IRP Systems & The Role IRP Systems develops **high-performance e-powertrain systems** that are transforming the Electric Vehicle (EV) market. We are seeking an experienced **Sales Account Manager** to drive business growth in the automotive electrification space, especially focusing on the **Indian market**. This pivotal role involves **building strong, long-lasting customer relationships** and securing new business to strengthen IRP Systems' position as a market leader. Key Responsibilities Account Management: Build and maintain **strong, long-lasting relationships with key customer accounts**, ensuring continuous business expansion and customer satisfaction. Business Development: Identify and pursue **new business opportunities** to grow the customer base and revenue streams. Market Positioning: Strengthen IRP Systems' market position, with a focus on the **Indian EV industry**. Product Mastery: Gain a **deep understanding of the company s product portfolio, technology, and roadmap** to optimize the commercialization process and reduce **time-to-market (TTM)**. Cross-functional Collaboration: Work closely with internal teams (product, engineering, operations) to effectively communicate **market needs** and drive competitiveness. Sales Strategy & Execution: Manage the entire **sales process from prospecting to closing deals**, ensuring seamless execution to meet business objectives. Negotiation & Communication: Engage in **complex negotiations** with clients, fostering long-term partnerships. Skills and Qualifications Educational Background & Experience Education: Academic business degree or a related field in Electronics is **mandatory**, combined with an **Engineering background**. Experience: **5+ years of experience in sales/account management**, preferably in the **automotive or electrification industry**. Proven track record of successful **B2B sales of complex multidisciplinary systems**. Experience in **motor controllers** for **2W, 3W, and 4W (e-LCV) markets is highly desirable**. [Image of Electric Vehicle (EV) Powertrain System Components] Industry & Sales Expertise Industry Knowledge: Understanding of the **Indian 2W, 3W, and 4W (e-LCV) markets** with a specific focus on **motor controllers**. Sales Expertise: Demonstrated success in **achieving sales targets** and managing the entire sales cycle. Strong **negotiation, presentation, and communication skills**. Attributes & Language Attributes: Proactive and **results-oriented**, with a strong sense of ownership and ability to work independently. Languages: **Fluency in English and local languages** (as applicable). Innovative Work: Play a key role in revolutionizing the electric vehicle market with **next-gen e-powertrain systems**. Career Growth: Substantial growth opportunities in a **rapidly evolving industry**. Benefits: Competitive compensation packages, including performance bonuses and travel allowances. Qualification : Academic business degree or a related field in Electronics is mandatory

Sales Account Account sales Manager Sales Manager
AT

Business Manager Online Marketplace Team

Ace Turtle

4-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Business Manager Online Marketplace Team Location: Bengaluru Employment Type: Full-Time Job Summary: We are looking for a driven, results-oriented Business Manager to join our Online Marketplace team. This role is key to driving online growth, managing brand relationships, and expanding business in a competitive digital marketplace environment. You will take charge of managing key accounts, optimizing product listings, and collaborating with internal teams to ensure the success of our marketplace presence. Your goal will be to meet business targets, build strong partner relationships, and contribute to the ongoing growth of our online business. Key Responsibilities: 1. Online Growth & Strategy: Develop and execute strategies to drive sustainable growth across various online marketplaces (e.g., Amazon, Myntra, etc.). Identify and capitalize on growth opportunities by optimizing product listings, creating tailored content strategies, and launching marketplace-specific promotions. Stay on top of emerging marketplace trends, monitor competitor activity, and leverage data to continuously refine and improve strategies. 2. Account Management: Manage and nurture relationships with key channel partners to ensure high satisfaction, loyalty, and growth. Collaborate closely with partners to optimize product representation, enhance marketing efforts, and target the right customer segments. Provide ongoing support to resolve issues, track performance, and maximize opportunities for success on the platform. 3. Business Growth: Lead initiatives to drive business expansion with both existing and new brands. Set, track, and meet key performance indicators (KPIs), focusing on revenue growth, market share expansion, and meeting sales objectives. Work proactively to identify and implement strategies that align with business and brand goals. 4. Cross-functional Collaboration: Act as the primary liaison between the online marketplace team and internal departments, ensuring alignment of goals and strategies. Collaborate with teams across marketing, product, and logistics to ensure smooth execution of campaigns, product listings, and order fulfillment. Cultivate strong relationships with external channel partners, creating a seamless experience and fostering long-term collaboration. 5. Performance Monitoring & Reporting: Regularly monitor the performance of products and brands on the marketplace, analyzing metrics and trends to identify areas for optimization. Provide comprehensive reports and actionable insights to senior management on performance, opportunities, and any challenges encountered. Adjust strategies based on data insights to continually meet sales targets and business objectives. Required Skills & Qualifications: Education: Bachelor's degree in Business, Marketing, or a related field (MBA is a plus). Experience: 4 6 years of experience in business management, account management, or eCommerce, with a strong focus on online marketplaces. Proven success in driving growth and meeting targets in competitive online environments. Strong understanding of eCommerce dynamics and digital marketing strategies, particularly within popular online marketplaces like Amazon, Myntra, etc. Excellent communication skills, with the ability to effectively interact with internal teams, external partners, and stakeholders. Analytical skills to interpret data, derive actionable insights, and drive performance improvements. Ability to juggle multiple projects and deadlines in a fast-paced, results-driven environment. Strong negotiation and problem-solving skills, with the ability to navigate challenges in marketplace management. Preferred Qualifications: Experience working with large-scale e-commerce platforms and managing brand partnerships. Familiarity with marketplace management tools, performance analytics platforms, and content optimization tools. Qualification : Bachelor's degree in Business, Marketing, or a related field (MBA is a plus)

Business Manager Business manager Online Online business
KI

Customer Experience Training Manager

Kia India Private Limited

4-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Customer Experience Training Manager Location: Bengaluru Experience: 4 to 10 years Education: B.Tech / B.E. / MBA Role Overview We are seeking an experienced and passionate Customer Experience Training Manager to lead the delivery of impactful training programs across our dealer network. This role focuses on enhancing customer satisfaction by elevating soft skills, reinforcing Kia values, and closing service delivery gaps through hands-on, on-the-job training (OJT). You will play a key role in shaping the customer journey at the dealership level. Key Responsibilities Training Delivery & Execution Plan and conduct On-the-Job Training (OJT) programs for Sales & Service teams at Kia dealerships. Deliver soft skills and customer etiquette training, including refresher sessions. Conduct need-based training in response to customer complaints or service gaps. Promote and instill Kia values and behaviors across the dealership network. Training Needs Analysis & Planning Assess training needs in collaboration with regional field teams. Identify knowledge and behavior gaps based on customer feedback and operational data. Develop customized training plans to address specific performance issues. Reporting & Performance Tracking Generate and circulate periodic training reports, dealer scorecards, and monthly review templates. Prepare regional review reports, MIS reports, and contribute to the Annual Business Plan. Track and monitor training effectiveness and its impact on customer satisfaction metrics. Cross-functional Coordination Collaborate with regional teams and dealership management to ensure smooth execution of training programs. Escalate and resolve issues in a timely manner to maintain training effectiveness and continuity. Additional Responsibilities Support with ad-hoc initiatives as assigned by the reporting manager. Continuously update content and training delivery methods to align with industry trends and customer expectations. Skills & Competencies Proven experience in training delivery and customer experience management Strong understanding of automobile sales & service processes (experience with dealerships is a plus) Excellent presentation, communication, and interpersonal skills Effective in participant engagement, with strong platform delivery skills Ability to analyze feedback, identify trends, and implement corrective actions Proficiency in MS Office (Excel, PowerPoint, Word) and reporting tools Preferred Background 4 10 years of experience in training, customer experience, or automotive retail operations Prior work with automobile brands or dealerships is highly preferred Be part of a dynamic, forward-thinking organization where customer experience is at the heart of everything we do. Help shape a customer-first culture by empowering dealer teams through effective training and coaching. Apply now to lead the evolution of customer experience across our dealer network. Qualification : B.Tech / B.E. / MBA

Customer Experience Customer Experience Training Customer Training
GR

Equity Research (Content/Editorial) - Manager

Groww

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Equity Research (Content/Editorial) - Manager Location: Bengaluru About Groww At Groww, we re a passionate team committed to making financial services accessible to every Indian. Our mission is to empower millions of customers by providing a multi-product platform that enables them to take charge of their financial journey. Customer obsession is at our core every product, design, and algorithm is built with the customer s needs and convenience in mind. At Groww, we believe in a culture of ownership, integrity, and the constant drive to challenge the status quo. Our Vision We believe every individual deserves the knowledge, tools, and confidence to make informed financial decisions. Groww s long-term vision is to be the most trusted financial partner for millions of Indians, offering a diverse range of financial services through a cutting-edge platform. Our Core Values Radical Customer Centricity Our customers are at the heart of everything we do. Ownership-Driven Culture We take responsibility and accountability in all we do. Simplicity We simplify complex financial concepts for better accessibility. Long-Term Thinking We focus on sustainable growth and future impact. Transparency We maintain openness in every decision, interaction, and process. Role Overview We re looking for an Equity Research Lead who can build and lead a team responsible for conducting in-depth analysis on macroeconomic developments, industries, companies, and policies. This role is key in providing high-quality, insightful content that will help over 1.5 crore Groww investors make informed investment decisions. As the manager of this team, you will also drive strategy, foster a culture of excellence, and ensure that your research is communicated effectively across multiple platforms, from reports to social media content. Key Responsibilities: Equity Research: Lead comprehensive research on companies, sectors, and industries, including financial statement analysis, valuation models, and competitive benchmarking. Market & Economic Analysis: Monitor macroeconomic trends, policy changes, and market movements to understand their impact on the equity markets. Content Creation: Produce high-quality research content across various formats, including reports, blogs, videos, and social media posts to effectively communicate findings. Team Leadership: Lead and mentor a team of equity research analysts, fostering a culture of continuous learning and high performance. Client Engagement: Work closely with engagement teams to ensure that your research is effectively communicated and aligns with client needs. Strategic Input: Contribute to the broader research strategy and help shape the direction of Groww s research approach. Compliance: Ensure that all research activities meet regulatory requirements and internal compliance standards. Qualifications: Experience: 3+ years of proven experience in equity research, with a strong track record of delivering high-quality insights. Education: Bachelor's degree in Finance, Economics, or a related field. A Master s degree and/or CFA charterholder is highly preferred. Skills: Strong analytical skills, including proficiency in financial modeling and data analysis tools. Excellent written and verbal communication skills; ability to present complex ideas clearly and engagingly. Leadership experience in managing and motivating teams. Deep understanding of the Indian financial markets and regulatory landscape. Awareness of industry best practices and emerging trends in equity research. Join India s fastest-growing financial services company and be part of a team that's reshaping the financial landscape. Work in a culture of transparency, collaboration, and continuous growth. Lead a passionate team and help millions of users make better investment decisions every day. If you are passionate about equity research and want to make an impact in a fast-growing fintech company, we d love to hear from you. Qualification : Bachelor's degree in Finance, Economics, or a related field. A Masters degree and/or CFA charterholder is highly preferred

Research Equity Research Content Content Research Editorial
AP

Associate Architect, Ai

Aptean

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Associate Architect AI Location: Bangalore, India Employment Type: Full-Time, Regular Overview At Aptean, we design industry-specific ERP and business software that helps our customers transform operations and gain a competitive edge. With over 90 products, 4,500+ employees, and a global presence, we deliver solutions that are anything but generic. Now, we re building on that legacy by integrating cutting-edge AI into everything we do and we want you to be part of it. We are looking for an Associate Architect AI to play a key role in shaping Aptean s AI-first future. This is a hands-on, high-impact role focused on the design, development, and deployment of AI-powered solutions including smart chatbots, Retrieval-Augmented Generation (RAG) pipelines, predictive analytics, and autonomous AI agents. If you're passionate about solving real-world problems using the latest in LLMs, AI orchestration, and data automation we want to talk. Key Responsibilities Design and implement AI-led automation solutions, leveraging technologies like agentic AI and LLMs. Develop and refine structured prompts to improve AI model responses and contextual accuracy. Integrate Azure OpenAI and Microsoft Fabric AI Skills to enhance conversational AI in Fabric Lakehouse environments. Build and optimize RAG pipelines and semantic models for improved AI-driven content ingestion and understanding. Design prompts for AI agents, chatbots, and virtual assistants that automate business workflows. Research and implement best practices to minimize hallucinations, biases, and inconsistencies in AI-generated outputs. Collaborate on curating, cleaning, and preparing training datasets for machine learning models. Use Python and tools like LangChain to prototype and deploy AI-enabled solutions across multiple platforms. Monitor AI system performance, scalability, and business alignment; continuously iterate based on data and user feedback. Stay up to date with advancements in NLP, large language models (LLMs), and generative AI technologies. Qualifications Education: Bachelor s degree in Computer Science or related field (required) Master s degree (preferred) Experience: 8 12 years of experience in AI, machine learning, or data science roles Strong track record of delivering AI-driven solutions from concept to deployment Technical Skills and Competencies Hands-on experience with LLMs (e.g., GPT, Claude, Gemini, LLaMA) and AI APIs. Proficient in Python and ML frameworks such as TensorFlow, PyTorch, Keras, Scikit-learn. Experience with Microsoft Fabric, Fabric AI Skills, and Lakehouse/Medallion architecture. Familiarity with OpenAI API, LangChain, Azure, JSON, Java, JavaScript. Strong foundation in NLP concepts, prompt engineering, and model behavior analysis. Experience developing and deploying chatbots across platforms like Microsoft Teams, SharePoint, and web portals. Understanding of statistical models (e.g., regression, clustering) and ML algorithms (e.g., decision trees, neural networks). Strong written and verbal communication skills; able to interpret and explain AI behavior clearly. Innovative thinker with a startup mindset. Comfortable in a fast-paced, collaborative environment. Passionate about AI and its transformative potential. Focused on real outcomes and user-centric design. At Aptean, we believe in growth through innovation, and AI is at the core of that vision. You'll work on high-impact projects that stretch your capabilities, in a company that values curiosity, collaboration, and continuous learning. If you're excited to lead in the age of AI, this is your moment. Diversity & Inclusion at Aptean Aptean is committed to building a workplace where everyone belongs. We value diversity in all its forms and believe our differences make us stronger. We strive to create an inclusive environment where everyone has the opportunity to grow, succeed, and contribute their best work. Qualification : Bachelors degree in Computer Science or related field (required)

Associate Architect Associate architect Ai Full-Time
AP

Senior Customer Support Engineer

Aptean

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Customer Support Engineer Location: Bengaluru, India Employment Type: Full-Time, Regular Shift: 7:00 PM 4:00 AM IST Overview Aptean is seeking a skilled and dedicated Senior Customer Support Engineer to deliver exceptional technical and functional support for our ERP solutions, with a focus on process manufacturing and Microsoft Dynamics Business Central. You will play a vital role in ensuring high customer satisfaction by efficiently resolving issues, managing customer cases, and collaborating with cross-functional teams to handle escalations. Your expertise across all ERP modules and integrations will help us maintain strong client relationships and continuously improve our support processes. Key Responsibilities Deliver high-quality, timely support to customers across multiple channels (phone, email, live chat) while adhering to SLAs. Manage and document customer cases thoroughly, recording troubleshooting steps, resolutions, and recommendations. Monitor support metrics such as ticket closure rates, escalations, and customer satisfaction scores; provide actionable insights for improvement. Maintain a customer satisfaction score above 96%. Proactively identify trends in support cases to recommend process and product improvements. Ensure knowledge base content is accurate, comprehensive, and adheres to quality standards. Handle complex issues across all ERP modules including P2P, D2B, O2C, and R2R. Collaborate closely with other teams to resolve escalated cases efficiently and and professionally. Continuously build technical and functional expertise to increase self-reliance and reduce escalations. Qualifications Education: Bachelor s degree (required) Master s degree (preferred) Experience: 4 to 8 years in ERP product support, preferably in process manufacturing. Hands-on experience supporting Microsoft Dynamics Business Central (mandatory). Exposure to all ERP modules: Procure-to-Pay (P2P), Demand-to-Bill (D2B), Order-to-Cash (O2C), Record-to-Report (R2R). Technical Skills: Strong SQL knowledge. Windows Server administration and troubleshooting experience. Ability to handle ERP module integrations with add-on products. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Work Conditions Shift-based work required: 7:00 PM to 4:00 AM IST. Reporting Reports to: Customer Experience (CXT) Manager No direct reports. Join a global leader in ERP solutions and be part of a collaborative team dedicated to customer success. We offer the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in a fast-evolving industry.

Senior Customer Support Customer Support Engineer
RU

Competitive Technical Research Analyst

Rubrik

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Competitive Technical Research Analyst Location: Bangalore, India Job Summary Rubrik is seeking a Competitive Technical Research Analyst to empower our sales teams with strategic competitive intelligence. You will be instrumental in maintaining internal collateral, developing battle cards, presentations, and delivering impactful sales training that highlights Rubrik s strengths against competitors. You will collaborate closely with sales, product marketing, and product management teams to provide up-to-date market insights and help Rubrik stay ahead in the data protection and cybersecurity space. Key Responsibilities Collaborate with Sales Enablement to develop sales tools such as cheat sheets, presentations, and training materials. Work alongside Field Enablement and Field Success teams to integrate competitive strategies into sales plays. Develop defensible, data-backed competitive analyses showcasing Rubrik s advantages over competitors. Provide quarterly competitive landscape reports through detailed data analysis and feedback. Deliver day-zero competitive intelligence support on new Rubrik product features and competitive feature sets. Produce in-depth documentation comparing Rubrik solutions with competing products for internal teams. Partner with Product Management and Marketing to create collateral supporting demand generation efforts. Required Qualifications 5+ years in a sales engineer, solution architect, or quota-carrying role within a field sales team. Experience with data protection solutions such as Cohesity DataProtect, Veeam Backup & Recovery, Dell EMC IDPA/DataProtect, Veritas NetBackup, or Commvault. Familiarity with protecting unstructured data from On-Prem NAS and Cloud Object Storage. Experience crafting technical presentations for sales and customer education. Solid understanding of cloud computing architectures and SaaS application protection focused on cyber resilience. Strong knowledge of customer pain points around data protection and cyber resilience. Excellent collaboration skills to drive projects across teams. Ability to analyze competitor products, strategies, and messaging effectively. Skill in translating technical features into compelling business value propositions. High energy and a speed of sales mindset to act with urgency and curiosity. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Our Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery.

Competitive Technical Research Technical research Analyst
MS

Sales Executive

Mindspace Software Technologies Pvt. Ltd.

1-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Sales Executive IT & Digital Marketing Location: Bengaluru Experience Required: 1-3 years Job Type: Full-time Job Overview We are looking for a dynamic and results-oriented Sales Executive to join our IT and Digital Marketing team in Bengaluru. The ideal candidate will possess a strong understanding of both technology and digital marketing solutions, alongside excellent sales and business development skills. In this role, you will drive new business opportunities, build strong client relationships, and collaborate with our technical and marketing teams to deliver tailored solutions that meet client needs. Key Responsibilities Lead Generation & Prospecting: Identify and generate new business opportunities through cold calling, email outreach, and networking. Sales Pipeline Management: Develop and manage a sales pipeline using CRM tools, tracking leads from initial contact through to deal closure. Client Meetings & Presentations: Conduct client meetings to present and pitch IT and digital marketing solutions, tailoring proposals to meet client-specific challenges. Market Research: Perform market research and competitor analysis to identify trends, opportunities, and new business avenues within the IT and digital marketing sectors. Collaborative Strategy: Work closely with the technical and marketing teams to ensure solutions align with client needs and guarantee seamless execution of projects. Client Visits: Travel to various client locations within Bengaluru and surrounding areas to build relationships, understand needs, and present our services. Regular travel is essential. Negotiation & Closing: Negotiate pricing, terms, and contracts with prospective clients to close deals and achieve set revenue targets. Account Management: Build and maintain long-term client relationships, ensuring customer satisfaction and identifying opportunities for cross-selling and up-selling additional services. Key Skills & Expertise Technical Knowledge: Basic understanding of IT solutions and digital marketing practices (SEO, SEM, social media, etc.). Sales Expertise: Proven track record of achieving or surpassing sales targets, with strong negotiation and closing skills. Communication: Exceptional verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences. Client Management: Strong interpersonal and relationship-building skills to ensure long-term partnerships with clients. Analytical Skills: Ability to analyze sales data, market trends, and customer feedback to refine business strategies. Self-Starter: Highly motivated and proactive, able to work independently and thrive in a fast-paced environment. Marketing Tools: Familiarity with marketing automation tools (e.g., HubSpot, Marketo) and CRM platforms. B2B & B2C Sales: Experience in both B2B and B2C sales environments. Social Media & Content Management: Knowledge of social media marketing, content management, and digital marketing strategies. Qualifications Education: Any Graduate. Experience: 1-3 years of experience in business development, sales, or account management, ideally in IT services or digital marketing. Work in an innovative, fast-paced environment with ample growth opportunities. Collaborate with a talented team in the IT and digital marketing fields. Competitive salary and benefits package. Opportunity to work with cutting-edge technologies and solutions. Qualification : Any Graduate.

Sales Executive Sales Executive Executive Sales Full-Time
DC

Product Marketing Manager

Danaher Corporation

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Product Marketing Manager Equipment Services (EQS) Location: Bengaluru, India Reports To: EQS Global Product Marketing Director About the Role: We are seeking a Product Marketing Manager to join our Equipment Services (EQS) Marketing team. In this role, you will develop and execute strategic marketing initiatives aimed at driving growth for the OptiRun Services Parts and Upgrades Portfolio. This position will be based in Bengaluru, India, and will report directly to the EQS Global Product Marketing Director. Key Responsibilities: Marketing Strategy: Develop and execute a comprehensive annual marketing growth plan for spare parts and upgrades, with a strong emphasis on eCommerce expansion within the EQS business unit. Campaign Management: Design and implement omnichannel awareness and lead generation campaigns to drive lead funnel growth and conversions. Content & Sales Enablement: Collaborate with product management, sales teams, creative agencies, and Marcom to develop persona-driven content, including sales tools, case studies, and digital assets that align with the buyer's journey. Cross-Functional Collaboration: Align with product management, sales, and regional marketing teams to ensure accurate tracking of installed base data and market visibility. Act as the subject matter expert for services e-commerce and service NPIs, and lead Problem-Solving Projects (PSPs) to enhance performance. Market Insights & Competitive Analysis: Collect customer insights (VOC), monitor industry trends, and analyze the competitive landscape to continuously refine marketing strategies and adjust product positioning. Who You Are: Education: Bachelor s degree in Marketing, Business, or a related field (MBA is preferred). Experience: 5+ years of experience in marketing, service product management, or marketing communications, with a strong understanding of service offerings (such as contracts, qualifications, operator training, spare parts, remote monitoring, and eCommerce catalog expansion). Proven Expertise: Demonstrated experience in building and executing lead generation, awareness campaigns, and developing content aligned with the buyer's journey. Project Management: Strong experience managing marketing projects (eCommerce catalog, NPIs, customer VOC, etc.) and driving results across multiple teams. Effective Communication: Ability to communicate clearly and effectively with stakeholders at all levels within the organization. Preferred Qualifications: Familiarity with Danaher Business Tools (DBS), including Transformative Marketing, Launch Excellence, Strategic Segmentation, and PSP. Prior experience with ServiceMax, Salesforce, and Google Analytics. A collaborative and results-driven mindset with the ability to work cross-functionally to achieve marketing goals. Qualification : Bachelors degree in Marketing, Business, or a related field (MBA is preferred).

marketing Product marketing Manager Product manager Marketing manager
AD

Senior Marketing Manager, India, Dme Digital

Adobe

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About Adobe: At Adobe, we re dedicated to changing the world through digital experiences. We empower everyone from emerging artists to global brands with the tools they need to design and deliver exceptional digital experiences. We are passionate about enabling people to create beautiful, powerful images, videos, and apps, while transforming how companies engage with their customers across every screen. Our mission is to hire the best talent and foster an environment where everyone is respected and has access to equal opportunities. We believe that new ideas can come from anyone within the organization, and the next big idea could be yours! Role Overview: As part of the APAC Marketing team, you will play a senior role in driving the India DME Digital Marketing Strategy for Adobe s Creative Cloud and Document Cloud. With your expertise in B2C digital marketing, you ll lead the development, execution, and optimization of strategies that will help achieve business goals for these key products in the Indian market. You will be a data-driven marketer with a deep understanding of the India market, able to craft breakthrough marketing campaigns that inspire, drive product adoption, and build long-term customer value. As a customer-focused leader, you ll thrive in a fast-paced, matrixed organization and work closely with cross-functional teams to execute your vision. What You ll Do: Drive India Marketing Strategies: Develop and implement strategies that drive awareness, engagement, and conversion for Adobe Creative Cloud and Acrobat portfolios in the Indian market. Lead Full-Funnel Marketing Programs: Collaborate with cross-functional teams including Media, PR & Social, Lifecycle Marketing, and Adobe.com to deliver integrated marketing campaigns aligned with business goals. Champion Innovation and Creativity: Leverage audience insights and marketing analytics to continuously innovate and refine campaigns that achieve business targets and key performance indicators (KPIs). Cross-Functional Collaboration: Work closely with Product Marketing and Go-to-Market teams to ensure alignment on annual strategies and business goals. Project Management: Lead campaign launches, manage creative agencies, and coordinate with teams across the business to communicate timelines and deliverables effectively. Forecasting and Budget Management: Plan and manage the budget for marketing programs, ensuring performance is tracked and aligned with defined metrics. Business and Marketing Reviews: Play a key role in quarterly reviews, presenting the marketing narrative for India and influencing the Executive team on strategic adjustments and trade-offs. Data-Driven Insights: Use data analytics and market insights to identify opportunities for growth and optimization, continually improving the customer journey. What We re Looking For: Proven Success: A track record of delivering significant business growth through successful marketing programs. Experience: 10+ years of B2C digital marketing experience, particularly within software or technology brands, and a deep understanding of the Indian market. Analytical Skills: Strong ability to make data-driven decisions and optimize marketing strategies based on key insights. Clear Communication: Excellent communication skills with the ability to convey ideas clearly and effectively to diverse stakeholders. Strategic Thinking: Strong critical thinking abilities, with experience translating market insights into actionable strategies focused on achieving business outcomes. Campaign Management: Expertise in running full-funnel campaigns that include digital, social media, influencer marketing, and localizing global campaigns for the Indian market. Agency Collaboration: Experience working with agencies to create compelling messaging and solutions that resonate with audiences. Customer-Focused: A deep understanding of customer needs and motivations to build exceptional marketing experiences and customer journeys. Creativity & Commercial Acumen: The ability to balance creativity with a strong commercial understanding. Project Management Skills: Excellent ability to manage multiple projects in a fast-paced environment with a keen attention to detail. Influence in a Matrix Organization: Ability to navigate and influence within a matrix organization and at all levels of the company. Education: Relevant bachelor s degree required. Product Knowledge: Familiarity with Adobe products is highly desirable. Language Skills: Proficiency in spoken and written English is required; additional languages spoken in India are a plus. At Adobe, you ll be part of an exceptional team and workplace that is recognized globally for its positive environment and culture. We are committed to fostering an atmosphere where everyone has the opportunity to grow and contribute. With our unique Check-In approach to feedback, we support each other s development and success. Adobe is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

Senior marketing Senior marketing Manager Senior manager
AN

Application Engineer Ii - Optics

Ansys

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About Ansys For over 50 years, Ansys has been at the forefront of engineering simulation, empowering innovators across industries. From cutting-edge optics and photonics to sustainable energy solutions, our technology helps close the gap between design and reality. At Ansys, we cultivate a culture of excellence, collaboration, and growth. Join our Customer Excellence team and play a pivotal role in helping customers succeed with Ansys Zemax OpticStudio and other optical simulation tools. Role Overview As an Optics Technical Support Engineer, you will assist customers in integrating Ansys software into their workflows, resolving technical challenges, and improving their engineering simulations. You will apply your expertise in optics and optical system modeling to support customers worldwide, ensuring they achieve optimal results with Ansys Zemax OpticStudio. This is a customer-facing role that requires strong problem-solving, communication, and technical expertise in optical simulation. Key Responsibilities Customer Support & Technical Expertise Provide technical support for Ansys Zemax OpticStudio and other optics simulation tools. Troubleshoot complex optical modeling challenges and recommend solutions. Deliver high-quality, timely customer service to ensure customer satisfaction. Product & Process Improvement Identify and submit product improvement suggestions and file defect reports as needed. Participate in field testing of new software releases to validate features and workflows. Knowledge Sharing & Training Develop best practices documentation and technical content. Support sales and marketing efforts by conducting demonstrations, webinars, and training sessions. Cross-Team Collaboration & Strategic Initiatives Work closely with internal teams, including R&D, Sales, and Product Management. Engage in strategic projects to improve Ansys optics solutions. Required Qualifications & Skills Education & Experience: Master s degree in Physics, Optics, Optical Engineering, or a related field. 3+ years of experience in an engineering software environment (or PhD with no prior experience). Technical Expertise: Hands-on experience in optical system modeling and simulation. Proficiency in commercial optical design software (e.g., Ansys Zemax OpticStudio, Synopsys CodeV). Strong knowledge of optical theory and simulation techniques. Soft Skills: Excellent problem-solving and analytical abilities. Strong communication skills in English (written & spoken). Ability to work independently and manage tasks efficiently in a distributed team environment. Customer Engagement: Experience in technical support, consulting, or customer-facing roles. Ability to translate complex technical concepts into clear and accurate solutions. Preferred Qualifications (Nice to Have) Programming & Automation: Familiarity with Python and/or MATLAB for optical simulations. Ansys Software Experience: At least 2 years of hands-on experience using Ansys Zemax OpticStudio. Customer-Facing Experience: Prior experience in customer support, technical consulting, or training. Travel Flexibility: Willingness to travel up to 10% of the time. Innovate & Impact Work on cutting-edge optics simulation technology. Career Growth Enhance your expertise in optical engineering & simulation. Collaborate & Lead Engage with industry experts & global customers. Inclusive Culture Be part of a company that values diversity & innovation. At Ansys, we are committed to helping customers succeed while pushing the boundaries of simulation technology! Apply Now & Be a Part of Ansys' Optical Simulation Excellence!

Application Engineer Application engineer Ii Engineer ii
DE

Customer Education Operation Associate

Devrev

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Overview: As a Customer Education Specialist, you will be a key member of the Customer Success and Support team. In this role, you will be responsible for ensuring that our customers experience a seamless transition and derive maximum value from DevRev. You will design, implement, and lead customer education and enablement programs, deliver training, and administer certification/reward programs. Your objective is to drive scalable customer enablement, ensuring customer satisfaction and long-term loyalty. Key Responsibilities: Customer Onboarding: Develop and implement structured enablement programs for new customers, ensuring a smooth onboarding experience with DevRev. Collaborate with cross-functional teams to gather customer requirements and tailor enablement programs to meet specific needs. Training and Education: Design and deliver engaging training sessions, webinars, and workshops focused on product features, best practices, and industry-specific use cases. Create comprehensive training materials, documentation, and video tutorials to empower customers with self-service learning opportunities. Customer Engagement and Advocacy: Build strong, lasting relationships with customers, proactively engaging with them to understand their evolving needs and challenges. Identify opportunities for upselling or cross-selling additional products and services based on customer usage and feedback. Cultivate customer advocates by encouraging satisfied customers to contribute to case studies, testimonials, and referrals. Metrics and Reporting: Define, track, and report on key performance indicators (KPIs) related to customer enablement, satisfaction, and ROI. Analyze and provide actionable insights on customer engagement, training effectiveness, and support efficiency to continuously improve enablement programs. Qualifications: A Bachelor s degree in Business, Marketing, Computer Science, or a related field. 3-5 years of experience in customer education, enablement, or a related field, preferably within SaaS. Strong understanding of SaaS products, technology, and industry trends. Exceptional communication, presentation, and interpersonal skills, with the ability to engage with diverse customer audiences. Proven ability to collaborate effectively with cross-functional teams in a fast-paced, dynamic environment. Results-oriented with a focus on customer satisfaction, business growth, and scalable enablement. Willingness to travel domestically and internationally as required. Culture: At DevRev, our culture is built on a foundation of hunger, humility, honesty, and acting with heart. We are committed to helping build the world s most customer-centric companies by leveraging design, data engineering, and machine intelligence to empower engineers to connect with and better serve their customers. Qualification : A Bachelors degree in Business, Marketing, Computer Science, or a related field.

Customer Education Customer education Operation Customer Operation
AI

Senior Architect - Data Engineering

Altimetrik India Pvt Ltd

9-13 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Overview Senior Architect - Data Engineering in Pharmaceuticals with 9-13 years of experience. Lead design and implementation of data engineering solutions using JavaScript, HTML, CSS, and SAP. Develop technical documentation and reports for business analysis and Salesforce integration. Drive ERP and CRM system adoption and optimization for seamless data flow. Collaborate with multinational stakeholders to fulfill diverse customer requirements. Mentor junior team members in data engineering best practices. Stay updated on industry trends and technologies. Good to have experience in agile methodologies, SQL proficiency, Oracle knowledge, and industry expertise in ERP applications. Bachelor of Technology in Computer Science Engineering or Master of Computer Applications required. Preferred certifications in Salesforce Certified Administrator and SAP Application Associate in SAP S/4HANA Business Process Integration. Roles & Responsibilities Lead the design and implementation of data engineering solutions, leveraging expertise in JavaScript, HTML, CSS, and SAP for enterprise applications. Develop technical documentation and reports to support business analysis and salesforce integration. Drive the adoption and optimization of enterprise resource planning (ERP) and CRM systems, ensuring seamless data flow and user experience. Collaborate with multinational stakeholders to understand and fulfill diverse customer business requirements. Utilize agile and scrum methodologies to enhance data processes and SQL optimization. Mentor and guide junior team members in data engineering best practices. Stay updated on industry trends and technologies, particularly in digital adoption platforms like Whatfix. Demonstrate expertise in SQL and procedural SQL for efficient data management. Lead the implementation of Whatfix products, aligning with customer success and account management goals. Adapt to dynamic environments and diverse cultures to enhance project delivery and customer satisfaction. Apply knowledge of applications such as Salesforce, MS Dynamics, and Oracle to enhance data engineering solutions in various industries like IT/ITES, Healthcare, BFSI, Manufacturing, FMCG, and Oil and Gas sectors. Our ideal candidate The ideal candidate for the position at NOVARTIS PHARMA AG should possess a robust skill set to excel in this role. With 9-13 years of experience, the primary skills required include: Deep understanding of JavaScript, HTML, CSS Technical writing SAP Business analysis Salesforce Enterprise Resource Planning (ERP) software Customer Relationship Management (CRM) Business Relationship Management (BRM) Proficiency in JavaScript is essential for developing interactive web applications. HTML and CSS expertise is crucial for designing and styling web pages effectively. Technical writing skills are necessary for creating clear and concise documentation. Knowledge of SAP is vital for integrating business processes and data within the organization. Expertise in business analysis is required for evaluating processes and recommending improvements. Proficiency in Salesforce enables effective customer management and personalized interactions. Familiarity with ERP software is essential for streamlined business operations. Understanding CRM systems is crucial for managing customer relationships. Knowledge of BRM is necessary for aligning business objectives with IT solutions. Additionally, the candidate must prioritize honing their skills in JavaScript, HTML, CSS, technical writing, SAP, business analysis, Salesforce, ERP software, CRM, and BRM to excel in this role. As for education requirements, candidates should hold a Bachelor of Technology (B.Tech) in Computer Science Engineering or a Master of Computer Applications (MCA). Certification in Salesforce as a Certified Administrator and SAP as an Application Associate in SAP S/4HANA Business Process Integration is preferred for this role. Company overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.Altimetrik helps get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology in Computer Science Engineering or Master of Computer Applications required.

Senior Architect Senior Architect Data Data architect
TC

Manager-brand Management

Titan Company

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Brand Manager: To facilitate the rapid growth of the Zoop (Kid s Watches) brand by optimizing brand communications, developing product strategies based on consumer needs, and activating channel levers. Key Job Expectations: Brand Content and Social Media Management- Collaborate with creative agencies to create collaterals, content, and product shoots that align with the brand vision and marketing plan. Coordinate with media agencies to place and communicate content on digital and social media channels. Build and engage social media communities. Ensure accurate product listings across all platforms and media channels. Online Performance Marketing- Work with agencies to provide input in developing the marketing calendar, budget, and plan for the year. Design reach, consideration, and conversion campaigns with digital media agencies, marketplace platforms, and quick-commerce platforms. Evaluate the performance of branding initiatives and campaigns compared to the plan, and make necessary adjustments. Product Management- Conduct marketing and customer research to understand brand positioning, trends, insights, gaps, and strengths. Assess and shortlist relevant products for the category and sales channels. Track the product calendar and coordinate with the supply chain and field team to ensure timely launches in the market. Regularly monitor brand inventory and develop strategies for stock liquidation. On-Ground Channel Strategy- Periodically assess brand positioning, penetration, and display hygiene in on-ground retail channels through channel and partner interactions. Identify opportunities to highlight the brand and products in stores, and propose visual merchandising corrections based on channel feedback. Develop a below-the-line (BTL) calendar to drive traffic, consumer engagement, and sales. Licensed/Collab Business Management- Identify new licensing opportunities based on consumption patterns and trends. Coordinate contract signing and execution. Effectively utilize advance royalty by planning for product penetration in the market. Identify collaboration opportunities with licensor media handles and marketplace platforms in line with brand objectives. Work Experience Education: MBA from a prestigious university with a specialization in marketing Experience: 3 to 5 years of in the marketing department within the retail or fashion industry. Knowledge: Lifestyle and Fashion Industry - Trends, Business, and Ways of Working. Experience in Marketing (Communication, Product, and Design). Proficient in data mining and analysis, with advanced skills in Excel. Behavioral Skills: Business Acumen Entrepreneurial Spirit Naturally Innovative Responsibility Inquisitive Proactive Problem-Solver Diligent and Detail-Oriented in Approach. Qualification : MBA from a prestigious university with a specialization in marketing

Manager Brand Brand manager Management Management manager
RC

Sr. Payroll Analyst

Rtx Corporation

4-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

This role is accountable to ensure consistent, timely, and high-quality business outcomes and serves as an advocate and a champion with regards to Raytheon s Global payroll operations. The role will have direct people management responsibility for the payroll team, based in our Global Hub Bangalore operations. Job Title: Analyst / Sr. Analyst, Global Payroll Operations Job Level: P2 Location Bangalore Department: Enterprise People Services, Global Hub Operations. Enterprise Services, Raytheon Technologies Corporation End-to-end payroll processing, including data entry, calculations, and disbursements managed from India Hub Core responsibilities include collecting key data inputs from various teams and countries (e.g., Group Company Payroll Customers, Benefits, Compensation, Mobility) to support the administration of the disbursement of pay. Serve as a subject matter expert in US Payroll Operations working with internal stakeholders and third-party vendors on escalated matters. Ensure an accurate and timely payroll close. Should have good knowledge of end-to-end multi country payroll processing including benefits, HR Operations, time and attendance, tax deductions etc. Coordination of payroll input data to create, update, and maintain employee assignment and pay details. Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA. Accountable for ensuring accuracy and timeliness of payroll processing Actively participate in designing of process in new transitions. Manage delivery of all transactions within SLA on all projects Effective relationship management with key stakeholders and customers. Process and monitor garnishment orders and other issues that impact payroll specifications by meeting the obligations such as TAT & accuracy levels as specified. Ensure awareness of all policies and compliance relating to US payroll and apply during the execution of daily work. Ensure all process trainings have been attended, queries raised and clarified to execute smooth flow of process. To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc. Ensure a consistent efficient, effective, and excellent service always, meeting, and exceeding SLAs and performance targets. Always ensure a customer first approach by consistently and proactively role modelling excellent customer service. Understand and be compliant with the corporate data protection and confidentiality policies. Accountable for the day-to-day performance metrics, ensuring clear SLA's and KPI's align to effective and positive employee experience. Utilize metrics to demonstrate and communicate shared services value. Qualifications Strong US Payroll knowledge on end-to-end payroll processing with minimum 4 to 6 years' experience Knowledge of or experience with Enterprise Payroll Systems such as: ADP EV5, Workday and ServiceNow Having excellent knowledge of Global payroll processing, Garnishments, Levy, Tax, and legislation Clear understanding of statutory regulations and guidelines that govern international payroll. Good understanding of process risks and controls and risks pertaining to Payroll. Good Analytical Skills Education Required: Bachelors or master s degree in any stream from a recognized university. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, disability, protected veteran status or any other characteristic protected by law. Qualification : Bachelors or masters degree in any stream from a recognized university.

Sr. Payroll Analyst Sr. analyst Payroll analyst
RC

Senior Associate Executive- Finance

Rtx Corporation

3-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Overview: The Senior Associate Executive - Finance will play a key role in financial planning, analysis, and reporting for a value stream within the organization. This role will involve managing a variety of finance tasks such as budgeting, forecasting, month-end close activities, variance analysis, and internal controls, while also supporting the operations team in achieving financial objectives. The role will require collaboration across teams, strong knowledge of financial systems, and a proactive approach to problem-solving. Primary Responsibilities: AOP & LRP Preparation: Collate and prepare data for AOP (Annual Operating Plan) and LRP (Long Range Plan) reviews, ensuring timely HFM (Hyperion Financial Management) load. Support review meetings and provide detailed financial information to the respective value stream. Monthly Financials & Month-End Close: Complete month-end close activities as per timelines. Prepare monthly journal entries (JVs) and provide details to the parent value stream for day estimates. Review and confirm financial data uploaded in HFM and analyze variances in P&L, Balance Sheet, and Cash Flow. Conduct variance analysis to determine differences between projected and actual results, suggesting corrective actions. Cost Control & Transfer Pricing: Analyze variances related to transfer pricing and collaborate with operations on corrective actions. Ensure pricing updates are completed in SAP. Prepare schedules for balance sheet review and manage ARMS (Accounts Receivable Management System) items. E-CAR & CWIP: Prepare e-CAR (Capital Approval Request) documentation, including financial data (IRR/NPV). Review CWIP (Construction Work in Progress) aging. Tier Meetings & Stakeholder Engagement: Actively participate in tier meetings, supporting value stream leaders in resolving financial issues. Coordinate with stakeholders to discuss operations and the impact on forecasting. Tax & Internal Controls: Understand tax liabilities, reserves booked, and refunds impacting the value stream. Ensure documentation is in place to comply with internal financial controls and statutory requirements (US GAAP, SOX). Reporting & Business Reviews: Prepare presentation decks for monthly PDPR (Product Development & Project Review) and business reviews. Conduct regular meetings with the value stream operation head and leadership team. Qualifications: Education: CA (Chartered Accountant) or ICWA (Institute of Cost and Works Accountants). Experience: 3 to 7 years of experience in plant accounting, reporting, and operations finance. Solid experience in financial planning, month-end close, cost control, and transfer pricing. Experience with SAP and Hyperion Financial Management (HFM). Skills & Knowledge: Proficiency in spreadsheets and MS Office. Strong knowledge of monthly financial and costing close processes. Ability to work with cross-functional teams and resolve finance-related issues. Preferred Qualifications: Knowledge of financial software and ERP systems (SAP, Hyperion). Strong understanding of financial reporting and compliance (US GAAP, SOX). Collins Aerospace Overview: Collins Aerospace, a Raytheon Technologies company, is a leader in innovative solutions for the aerospace and defense industry. We are redefining aerospace by delivering technologies that make modern flight possible. Join our operations team to contribute to our mission of improving productivity, quality, and efficiency across global operations. Collins Aerospace Diversity & Inclusion Statement: Diversity drives innovation; inclusion drives success. We believe that a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas to tackle the toughest challenges in our industry. Benefits Package: Group Term Life Insurance. Group Health Insurance. Group Personal Accident Insurance. 18 days of vacation and 12 days of contingency leave annually. Employee Scholar Program. Work-life balance. Car Lease Program. National Pension Scheme. Leave Travel Allowance (LTA). Fuel & Maintenance / Driver wages. Meal Vouchers. Additional Information: Background check and drug screening required for all new hires in India. Drug screening applies to Operations positions only. Qualification : A Finance and Accounts Professional CA or ICWA.

Senior Associate Senior associate Executive Senior executive

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