Customer Engagement Jobs in Jaipur

Job Title: Project Manager Location: Jaipur Employment Type: Full-Time Experience Required: 8+ Years Number Of Position: 1 Position Overview: As a Technical Project Manager, you will be responsible for planning, leading, and organizing Software projects at Sarvika Technologies. The Candidate should have experience in leading projects involving Microservices, publishing or releasing applications with Docker Containers, AWS, Java-Based Applications and other modern web technologies and software solutions. You will participate in product development sessions with business owners, business analysts, and team members to analyze business requirements and proposed solutions. You will participate in design reviews and provide input to the design recommendations; incorporate security requirements into the design, and provide input to the information/data flow. You will also adhere to IT Control Policies throughout design, development, and testing and incorporate Corporate Architectural Standards into all application design specifications. You will be required to manage several concurrent high-visibility projects in a fast-paced environment that may cross multiple business divisions and belong to various industries. You should have a knack for Interaction with International clients on a day-to-day basis with a strong focus on deliverables. Workflow Management and Documentation Supervision/Mentoring Roles and Responsibilities: 8+ years of application development and solution-building experience Understanding of software architecture designs and implementations. Proven experience of working on AWS, Docker container, Kubernetes and microservices-based applications. Knowledge of Clustering and designing systems for scalability and elasticity. Experience building a service-oriented enterprise architecture. Self-motivated with the ability to make solid technical / business decisions with minimal managerial direction Superior communication skills, having a professional demeanor and the ability to excel in a distributed team model. Leading and managing large, complex enterprise-level Software projects. Play a consultative role to put in place the suitable people, process, and tools, to improve team efficiency and effectiveness. Coaching team members as needed to optimize the productivity of the team. Using good judgment skills to develop a project management approach that is suitable for planning and managing the effort. Achieve the project goals within designated project constraints. Must Have Skills: Analyze and prepare requirements/use cases from business needs Experience in managing large, complicated projects in a high-tech development environment with multi-function teams. Certification in Project Management/ Agile / Scrum. Experience in supervising multi-function teams with at least 10-15 team members. Excellent interpersonal skills including mentoring, coaching, collaborating, and team building. Good analytical, planning, and organizational skills with an ability to manage competing demands. Proven ability to lead software development projects and ensure that objectives, goals, and deadlines are consistently met. Excellent oral & written communications skills and experience in interacting with both business and IT individuals at all levels. Creative problem-solving approach, with the ability to focus on details while maintaining the big picture view. Should have good knowledge of IT/Software lifecycle. Good to Have Skills: Good Knowledge and Understanding of E-Commerce / Healthcare / EduTech / Utility application development. Master s degree is a plus, MBA preferred. International customer handling experience. B1 Visa preferred. In-depth understanding of business needs with the ability to maintain a high level of customer trust and confidence. Qualification : Bachelors degree in Computer Science, Engineering, or a related field

Job Title: Sales Executive Merchant Acquiring Industry Job Description: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is looking for young, dynamic, and aggressive sales professionals to join our growing sales network. We are a customer service-driven organization with a strong presence across India, backed by an experienced management team. Key Responsibilities: Conduct daily market visits (10-15 merchants per day). Drive the deployment of payment devices (Soundbox, POS, etc.). Develop and execute strategies to increase merchant acquisition and sales. Track acquisition metrics, attendance, beat plan, and daily targets. Gather business insights and market trends in your assigned territory. Skills & Qualifications: Strong communication and sales skills. Prior experience in Soundbox sales, POS deployment, or financial services is a plus. Ability to work independently and meet sales targets. Willingness to travel within the assigned territory. Attractive incentive structure one of the best in the industry. Career growth opportunities in a rapidly expanding organization. Work with a leading company in the merchant acquiring space. If you're a go-getter with a passion for sales, we invite you to apply and grow with us!

Position: Senior Data Scientist Location: Jaipur Job Type: Full-Time Experience: 3 7 Years Qualifications: BCA, MCA, B.Tech, or any technical graduation About CIMET CIMET is a leader in comparison software, providing end-to-end online solutions for comparing and signing up for energy, telecommunications, credit cards, and other financial products in both B2B and B2C environments. With over 40 utility and financial service providers and 200+ partners, CIMET continues to disrupt the Australian comparison market through its integrated technology platform. Following a strategic partnership with iSelect, which acquired a 49% stake in 2022, CIMET is rapidly expanding into new product verticals such as home loans, car loans, personal loans, and various insurance categories. With a global team across Australia, India, and the Philippines, CIMET is positioned to double in size over the next two years. Role Overview We are seeking a highly skilled and forward-thinking Senior Data Scientist to lead cutting-edge AI/ML initiatives. You ll work on Recommendation Engines, Chatbots, Generative AI, and Large Language Models (LLMs) to deliver real-world, scalable solutions that directly impact product performance and customer engagement. This role requires strong technical expertise, innovation, and the ability to collaborate across engineering, product, and business teams. Key Responsibilities Design and deploy Recommendation Systems using collaborative filtering, matrix factorization, and content-based filtering. Build intelligent Chatbots and virtual assistants with NLP capabilities for automated customer interaction. Develop Generative AI models for content creation, automation, and intelligent business processes. Research and implement Large Language Models (LLMs) such as GPT, BERT, T5 for domain-specific applications. Collaborate with engineering teams to integrate AI/ML models into production-ready systems. Perform data exploration, preprocessing, and feature engineering on large structured and unstructured datasets. Stay abreast of emerging technologies and contribute new ideas for innovation and process improvement. Mentor junior team members, promote best practices, and lead by example in AI/ML project execution. Translate business requirements into machine learning solutions in collaboration with product and business teams. Ensure ethical AI practices and implement explainability and bias-mitigation strategies. Required Skills & Qualifications 5+ years of experience in Data Science or Machine Learning roles. Hands-on experience building and deploying Recommendation Engines at scale. Proven expertise in NLP and Conversational AI (chatbots, virtual assistants). Deep knowledge of Generative AI models including Transformers and GANs. Proficiency with Large Language Models (e.g., GPT, BERT, T5, etc.). Strong command of Python and ML libraries like TensorFlow, PyTorch, Scikit-learn, Hugging Face, NLTK, NumPy, Pandas. Experience working with cloud platforms (AWS, GCP, or Azure) for ML model deployment. Solid experience with data pipelines, ETL processes, and querying large datasets using SQL/NoSQL. Familiarity with MLOps tools and workflows for deploying and monitoring ML models in production. Strong mathematical and statistical foundation in model development and evaluation. Preferred Qualifications Experience with Reinforcement Learning and personalization in recommendation systems. Understanding of ethical AI, fairness, and bias detection techniques. Prior exposure to A/B testing, experimentation frameworks, and AI performance monitoring. Experience mentoring junior data scientists and leading cross-functional AI/ML projects. Strong communication skills and ability to explain technical concepts to non-technical stakeholders. Work on impactful, large-scale AI projects in a fast-scaling tech company. Collaborate with a global team of talented engineers, data scientists, and product leaders. Be part of an innovation-driven environment leveraging the latest in AI, LLMs, and cloud technologies. Competitive compensation and continuous learning opportunities in advanced data science fields. Qualification : BCA, MCA, B.Tech, or any technical graduation

Sales & Marketing Executive | 0-1 Years Experience | Rajasthan We are looking for an energetic Sales & Marketing Executive with excellent communication skills and a passion for driving sales and innovative marketing strategies. This entry-level role is ideal for candidates eager to grow their career in sales and marketing, with a focus on creative campaigns, social media, and customer engagement. Key Skills & Responsibilities: Develop and execute creative marketing strategies to promote products and services. Utilize social media platforms to engage target audiences and boost brand awareness. Assist in conducting basic market research to identify trends and customer preferences. Support sales initiatives through persuasive communication and negotiation skills. Collaborate effectively with team members to achieve sales and marketing goals. Manage time efficiently to balance multiple tasks and deadlines. Maintain enthusiasm for sales activities and continuous learning. Ideal Candidate: Strong verbal and written communication skills. Ability to negotiate and persuade effectively. Creative mindset with social media proficiency. Basic knowledge of market research techniques. Adaptable team player with good time management. Eager to learn and grow within sales and marketing. Location: Rajasthan, India

Job Title: Assistant Sales Manager Location: Jaipur, Rajasthan Employment Type: Full-Time Experience Required: 3 6 Years Open Positions: 1 Position Overview: We are looking for a driven and results-oriented Assistant Sales Manager with proven experience in both domestic and international sales. The ideal candidate will be responsible for managing client accounts, executing global sales strategies, and coordinating with internal teams to drive revenue growth. This role requires strong communication skills, cross-cultural awareness, and the ability to handle complex sales processes across geographies. Key Responsibilities: Sales & Client Management Support the execution of sales strategies for domestic and international markets Identify and convert prospective clients across global regions Manage complete sales cycles from lead generation and presentations to negotiations and deal closures Build and nurture long-term relationships with clients and international channel partners Ensure all international deals comply with pricing structures, trade regulations, and documentation standards Team Coordination & Support Mentor and guide junior sales team members in managing global accounts Train team members on international sales practices and cross-cultural business etiquette Collaborate with marketing on region-specific campaigns and lead generation efforts Reporting & Market Intelligence Analyze global market trends and competitor activity in key target regions Generate detailed sales reports and provide strategic insights Coordinate with internal teams to ensure smooth deal execution and delivery Key Responsibility Areas & KPIs: Responsibility Area Performance Indicator International Client Acquisition New accounts added, revenue generated Proposal Development & Negotiation Proposal win rate, average deal value, contract turnaround time Team Development & Training Team performance growth, global sales skills improvement Customer Relationship Management Client satisfaction, retention, and repeat business rates Sales Reporting & Market Intelligence Accuracy and relevance of insights on international sales trends Cross-Functional Coordination Timely execution of deals, compliance with global trade practices Required Skills & Competencies: 3+ years of experience in international sales and client engagement Fluent in English; additional foreign language proficiency is a plus Proven expertise in B2B/B2C international sales cycles Solid understanding of global trade, pricing models, and cross-border documentation Ability to adapt to diverse cultural settings and work across time zones Proficiency with CRM platforms (e.g., HubSpot, Salesforce) and sales tools (LinkedIn Sales Navigator, Apollo.io, etc.) Strong interpersonal, organizational, and presentation skills Job Category: Sales / International Business Development Job Location: Jaipur, Rajasthan Job Type: Full-Time

Content Marketing Specialist Location: Jaipur Experience: 1 5 Years Education Qualification: Any Graduate About Thrillophilia Welcome to Thrillophilia India s largest online platform for travel experiences, tours, activities, and staycations! With over 7 million users visiting our platform every month, we help travelers discover, plan, and book unique travel experiences seamlessly. If you re passionate about content marketing, storytelling, and digital marketing, this is your opportunity to create a meaningful impact in the travel industry! Job Overview The Content Marketing Specialist will be responsible for developing and executing content strategies that align with Thrillophilia s marketing goals and its partners objectives. This role requires a blend of creativity, analytical skills, and strategic thinking to drive traffic, engagement, and customer retention through compelling content. You will work closely with performance marketing, social media, and design teams to develop high-impact content across multiple channels, including blogs, social media, email, and video marketing. Roles and Responsibilities Content Strategy & Development Understand user behavior online what engages them, what makes them click, and what drives conversions. Develop content strategies for various projects, including press releases, guidebooks, partnership campaigns, and destination launches. Write grammatically sound, engaging, and persuasive copy tailored to different audiences. Conduct journalistic-level research to ensure content is accurate, informative, and valuable. Data-Driven Content Marketing Leverage Google Analytics (GA) and other analytics tools to track content performance and optimize marketing strategies. Develop creative content while maintaining an analytical approach to performance measurement. Solve digital marketing challenges by understanding user experience (UX) and customer journey mapping. Project & Campaign Management Manage multiple projects simultaneously, including creating presentations for partners, collaborating with designers, and executing video campaigns. Oversee blog, social media, email, and video marketing campaigns to maximize reach and engagement. Understand online advertising metrics (CPM, CPC, CPL) and integrate them into content marketing strategies. Run Facebook, Google, and Instagram campaigns to enhance brand visibility and engagement. Channel Management & Distribution Generate creative content ideas and execute marketing initiatives that drive traffic, leads, and conversions. Manage digital content hubs, including social media platforms, email newsletters, and other digital marketing channels. Utilize social media tools (e.g., Hootsuite, Buffer) to schedule and track content performance. Job Requirements 1 5 years of experience in a similar role. Excellent verbal and written communication skills. Attention to detail and ability to multitask efficiently. Strong copywriting skills with a knack for storytelling. Knowledge of Google Analytics, email marketing tools, and social media management platforms. Creative mindset combined with analytical problem-solving skills. Proficiency in project management, working with cross-functional teams, and handling multiple campaigns simultaneously. Demonstrated leadership and decision-making skills in a fast-paced environment. Be a Part of the Travel Revolution Work with India s largest online travel experiences platform. Growth-Oriented Environment Gain hands-on experience in a dynamic and fast-paced industry. Creative Freedom Lead content strategies that impact millions of travelers. Competitive Salary & Benefits Enjoy industry-best compensation and mentorship from marketing experts. Diverse Work Exposure Collaborate with performance marketing, social media, and business development teams.

Position: UX/UI Lead Location: Jaipur Job Type: Full-Time Experience: 10+ Years Qualifications: Any Graduation (BCA, MCA, B.Tech preferred) About CIMET CIMET is a market leader in end-to-end comparison and signup solutions for energy and telecommunication products, operating in both B2B and B2C environments. With over 25 energy and broadband providers and more than 30 white-label and co-branded partners, CIMET has carved a unique position in the competitive Australian comparison market. Following a strategic partnership with iSelect in 2022 (49% stake acquisition), CIMET is now expanding into new verticals including Credit Cards, Loans, Insurance, and more. With a global team of 150+ across Australia, India, and the Philippines, the company plans to double its workforce within the next two years. Position Overview We are seeking a seasoned UX/UI Lead to own and elevate the user experience across CIMET's digital platforms. You ll lead the design function, creating visually compelling, user-centric, and conversion-focused experiences while collaborating closely with cross-functional teams to deliver intuitive web and mobile interfaces. This is a hands-on leadership role that blends creative design with technical execution. Key Responsibilities Design Leadership Lead the design vision and UX strategy across web and mobile platforms. Own the entire design lifecycle from concept to final implementation. Translate complex requirements into intuitive user experiences. Create and maintain design systems, style guides, and reusable components. UX/UI Design Execution Design wireframes, mockups, interactive prototypes, and user flows using tools like Figma, Sketch, Adobe XD, InVision, Photoshop, and Illustrator. Collaborate with product managers, engineers, and QA teams to ensure smooth handoff and execution. Conduct user research, usability testing, and conversion rate optimization (CRO) analysis to inform design decisions. Design for accessibility and inclusivity, ensuring compliance with WCAG guidelines. Development Collaboration & Support Work closely with developers to implement responsive, scalable designs using HTML5, CSS3, JavaScript, and popular front-end frameworks. Support front-end implementation and help troubleshoot UI/UX issues during development cycles. Create low- and high-fidelity designs that support componentization and modularity. Product & Stakeholder Engagement Work cross-functionally with senior stakeholders to align business goals with user needs. Lead discussions to present and justify design choices to both technical and non-technical stakeholders. Guide the team in defining user task flows, storyboards, sitemaps, and interactive journeys. Stay updated with the latest design trends, technologies, and best practices. Required Skills & Qualifications 10+ years of experience in UX/UI design, including team leadership or mentorship. Strong portfolio showcasing web and mobile design projects. Proficiency in design and prototyping tools: Figma, Sketch, Adobe XD, InVision, etc. Solid knowledge of web design technologies: HTML5, CSS3, JavaScript, REST APIs. Experience in CRO strategy and optimization with an analytical mindset. Familiarity with design systems, style guides, and component libraries. Hands-on experience with accessibility design and implementation (WCAG). Understanding of UI design patterns and responsive frameworks. Professional Attributes Excellent communication and collaboration skills across cross-functional, multi-location teams. Strong prioritization, time management, and problem-solving capabilities. Ability to work independently and thrive in a dynamic, fast-paced environment. Confident in leading UX discussions with senior stakeholders and tech teams. Education Bachelor s or Master s in Design, Computer Science, HCI, or a related technical discipline (preferred but not mandatory). Own and drive user experience for a fast-scaling product in a high-growth sector. Work in a collaborative environment with global exposure. Opportunity to build and lead a design culture within a dynamic SaaS organization. Competitive compensation and clear pathways for growth and leadership. Qualification : Any Graduation (BCA, MCA, B.Tech preferred)

Business Analyst and Documentation Specialist (Post-Sales)

Sales and Business Development Associate Location: India Experience: 0-2 Years (Freshers Welcome!) Education Qualification: Any Graduate (Engineering/MBA NOT required) About Thrillophilia Welcome to Thrillophilia India s largest online platform for travel experiences, tours, activities, and staycations! With over 7 million users visiting our platform every month, we are on a mission to make travel seamless, exciting, and unforgettable. If you re passionate about travel and sales, this is your golden opportunity to be a part of a rapidly growing travel-tech company! What You Will Be Doing Become a Travel Expert: Gain in-depth knowledge of the best travel experiences in and around India. Act as a travel consultant and thought leader for customers. Sell Exciting Travel Experiences (Minimal Cold Calls!): Connect with potential travelers and help them plan their dream trips. Sell premium tours, activities, and staycations with a focus on exceptional customer experience. Build & Maintain Strong Relationships: Develop long-term relationships with loyal and elite customers. Troubleshoot customer concerns by working closely with the business development and supply teams. Contribute to Thrillophilia s Growth: Play a critical role in achieving the company s revenue goals. Work in a fast-paced, dynamic environment while enjoying the thrill of sales! Who You Should Be Energetic & Enthusiastic: You love talking to people and have a natural flair for communication. Persuasive & Convincing: You believe "convincing isn t a skill, it s second nature!" Resilient & Goal-Oriented: You take rejection with a pinch of salt and never give up. Proactive & Get Things Done Attitude: You thrive in a fast-paced and sometimes chaotic environment. A Team Player: You work well with diverse teams and enjoy collaborating. What You Get in Return Career Growth: A once-in-a-lifetime opportunity to make a real impact in the travel industry. Industry Expertise: Work in a company that s redefining travel experiences. Skill Development: A chance to develop multi-faceted business skills in sales, customer relations, and business development. Competitive Salary & Mentorship: Work with some of the best minds in the industry and receive top-notch mentorship. Prerequisites Education: Any Graduate (Engineering/MBA NOT required) Freshers Welcome! However, please read the JD before applying. 1-2 years of experience in B2B/B2C sales or relationship management is preferred. Passion for Travel is a huge plus!

Team Lead Sales & Business Development Location: Jaipur Experience: 3-8 Years Education Qualification: Bachelor s Degree in Business, Marketing, or a related field About Thrillophilia Welcome to Thrillophilia India s largest online platform for travel experiences, activities, and staycations! With over 7 million users visiting our platform every month, we help travelers discover, plan, and book unique travel experiences seamlessly. As a Team Lead Sales & Business Development, you will play a crucial role in driving revenue growth, building new product categories, and expanding Thrillophilia s business. You will work closely with the founders to identify high-potential opportunities and build long-term, scalable strategies. Key Responsibilities Strategic Growth & Category Development Identify and build new product categories with long-term sustainability. Develop and execute business growth strategies to increase revenue. Drive market expansion initiatives and enhance Thrillophilia s competitive edge. Partnerships & Supplier Relations Identify and negotiate with potential suppliers to build strong business relationships. Manage existing supplier accounts, ensuring engagement and loyalty. Oversee category assortment, modular planning, and pricing strategies. Sales & Revenue Generation Own end-to-end revenue responsibility for assigned categories. Monitor financial planning, pricing strategies, and profitability of product lines. Track and analyze sales performance, identifying areas for improvement. Leadership & Team Management Lead and mentor a team of 4-5 people, driving their performance and growth. Provide overall direction, guidance, and strategic vision for the category team. Foster a culture of innovation, collaboration, and high performance. 3-8 years of experience in business development, category sales management, or related fields. Experience in category management, financial planning, and retail operations. Strong negotiation skills with a proven track record of deal closures. Proficiency in MS Excel, PowerPoint, and data-driven decision-making. Excellent verbal and written communication and presentation skills. Ability to work in a fast-paced, dynamic environment and drive results. Leadership experience in managing small teams and driving performance. Bonus Points If You: Have experience in travel, hospitality, or e-commerce industries. Have worked on strategic supplier relationships and contract negotiations. Have a data-driven approach to category growth and sales optimization. Work in the Travel Industry Shape the future of travel experiences. Impact & Ownership Play a key role in category growth and revenue generation. Fast-Paced & Dynamic Culture A collaborative environment where your ideas matter. Career Growth Get the opportunity to work closely with the founders and take ownership of new initiatives.

Job Title: HR Intern Location: Jaipur Employment Type: Internship | On-site | Full-time About the Internship: We are looking for an enthusiastic and organized HR Intern to support our Human Resources team in Jaipur. This internship offers practical exposure to various HR functions and processes within a dynamic work environment. Internship Responsibilities: Assist in recruitment activities including job posting, resume screening, and scheduling interviews Support onboarding and orientation processes for new hires Maintain and update employee records and HR databases Help organize training sessions, employee engagement activities, and events Assist with payroll and attendance tracking Support HR documentation and compliance tasks Participate in employee communication and feedback initiatives Qualifications: Currently pursuing a degree in Human Resources, Business Administration, Psychology, or related field Strong organizational and multitasking skills Good communication and interpersonal abilities Proficient in MS Office (Word, Excel, PowerPoint) Eagerness to learn and contribute in a team-oriented environment Basic understanding of HR principles is a plus What You ll Gain: Hands-on experience in various HR functions and processes Exposure to real-world organizational culture and employee management Mentorship from experienced HR professionals Certificate of completion and potential future opportunities based on performance Qualification : Currently pursuing a degree in Human Resources, Business Administration, Psychology, or related field

Content Writer Location: Jaipur Experience: 1 5 Years Education Qualification: Any Graduate About Thrillophilia Welcome to Thrillophilia India s largest online platform for travel experiences, activities, and staycations! With over 7 million users visiting our platform every month, we help travelers discover, plan, and book unique travel experiences seamlessly. We are looking for a creative and passionate Content Writer who loves to craft compelling travel content and has an eye for detail. If you enjoy storytelling, SEO-driven content, and immersing yourself in the world of travel, this role is for you! What You ll Be Doing Content Creation & Editing Write, edit, and proofread engaging, high-quality travel content that resonates with our audience. Develop SEO-optimized blog posts, website pages, travel guides, feature announcements, and thought leadership articles. Craft persuasive sales collateral, email campaigns, presentations, and scripts for feature videos. Ensure all content is grammatically flawless, well-structured, and adheres to Thrillophilia s brand voice. Content Strategy & Distribution Develop and execute content strategies that align with business objectives and marketing goals. Work closely with cross-functional teams to ensure all communication is clear, concise, and impactful. Optimize content for SEO and audience engagement while maintaining authenticity. Brainstorm creative ideas for content distribution and engagement. Research & Trend Analysis Conduct in-depth research on travel destinations, emerging trends, and user interests. Stay updated on the latest SEO trends and content marketing strategies. Analyze content performance and suggest improvements based on data insights. Passion for Travel & Storytelling You love exploring new places and translating experiences into engaging narratives. Exceptional Writing & Editing Skills Your writing is crisp, clear, and engaging, with a knack for storytelling. SEO Knowledge You understand on-page SEO, keyword research, and how to craft content that ranks. Attention to Detail You have a sharp eye for grammar, spelling, and consistency. Creativity & Innovation You bring fresh ideas for content formats, distribution, and engagement strategies. Analytical Mindset You can track and measure content performance to refine future strategies. Team Player & Quick Learner You collaborate well and are eager to learn and grow. Portfolio of Published Work Prior experience in writing travel content is a huge plus! Bonus Points If You: Have experience in social media content, email marketing, or scriptwriting. Have worked with content management systems (CMS) like WordPress. Have knowledge of Google Analytics and content performance tracking tools. Work in the Travel Industry Write about breathtaking places and unique travel experiences. Career Growth & Learning Learn from experienced content marketers and digital strategists. Creative Freedom Bring your ideas to life in a dynamic and collaborative environment. Impact Millions of Travelers Your words will inspire and guide millions to their next adventure!

Position: Business Analyst Experience: 4-8 Years Work Location: Jaipur Job Description: Reflect customer needs by assembling business documents and technical requirements. Advise customers based on product capabilities and methodologies, applying reuse where applicable. Design holistic and integrated high-level solutions that fit customers' business needs, production operability, and budget. Participate in and/or lead formal and informal reviews with key partners, applying knowledge and experience while providing technical perspective and support. Communicate new details of solutions and their impact on business processes to customers' business and IT personnel. Ensure that the customer understands the solution and receives responses to all open questions and action items. Support the customer during the scoping phase in a specific domain up through and including customer sign-off. Support the resolution of configuration/implementation-related issues when they arise. Prepare solution-related documents and specifications. Configure the solution, followed by the creation, execution, and maintenance of accurate and detailed test plans for applicable testing. Education: B.Tech. (Any Specialization) / M.Tech. (Any Specialization) / MCA / Diploma (A Level / B Level / O Level) Key Skills: Customer-facing experience with the ability to communicate using various methods (presentations, demos, etc.). Ability to plan strategically and translate into an implementation plan for the organization. Sound knowledge of process mapping and process optimization. Wide knowledge of relevant products and business processes. Experience with Confluence, Jira, and Agile Practices. Experience with Advanced Planning Systems is an advantage. Good technical understanding and usage of SQL / C# / Java tools would be an advantage. Qualification : B.Tech. (Any Specialization)/ M.Tech. (Any Specialization)/ MCA/ Diploma (A Level/ B Level/ O Level)

Position: Content Writer Location: Jaipur, Rajasthan We are seeking a creative and detail-oriented Content Writer to join our team. The ideal candidate will be responsible for crafting engaging and informative content across various mediums, ensuring that all materials are aligned with our brand voice and resonate with our target audience. Key Responsibilities: Write clear, concise, and engaging content for websites, blogs, social media, and other digital platforms. Collaborate with teams to ensure content aligns with business goals and marketing strategies. Conduct thorough research to produce accurate, relevant, and high-quality text. Edit and proofread content to maintain accuracy, consistency, and quality. Ensure content is optimized for SEO to enhance online visibility and engagement. Stay informed on industry trends and adapt content strategies accordingly. Manage multiple writing projects while meeting deadlines and maintaining high standards. Qualifications & Skills: Proven experience as a Content Writer, Copywriter, or similar role. Excellent writing, editing, and proofreading skills. Strong research skills and the ability to write on a variety of topics. Familiarity with SEO principles and content optimization techniques. Creative thinking with a keen eye for detail. Strong organizational and time management skills. Ability to work both independently and collaboratively within a team. If you're passionate about creating content that informs, entertains, and engages, we d love to hear from you! Join our dynamic team in Jaipur and contribute to our growing digital presence.

AM/DM - Store Operations Location: Jaipur Employment Type: Full-Time About Normet Normet is a global leader in providing innovative solutions for the mining, tunneling, and construction industries. Our mission is to enhance project safety, reduce environmental impact, and improve productivity. We provide premium equipment, comprehensive aftermarket services, and high-quality chemicals and rock support to our customers. Operating in over 30 countries with more than 1,800 experts, Normet is committed to a culture built on our core values of Caring, Committed, and Courageous. At Normet, we foster talent and offer an environment where you can thrive. Role Overview As an Assistant Manager/Deputy Manager (AM/DM) - Store Operations, you will manage and optimize the warehouse operations, ensuring the efficient handling, storage, and movement of goods. You will be responsible for maintaining inventory accuracy, controlling costs, and ensuring that the warehouse operations align with company policies, safety standards, and production targets. Your role will involve strategic planning to optimize space utilization, improve operational efficiency, and oversee continuous improvement efforts. Key Responsibilities Warehouse Management: Oversee the day-to-day operations of the warehouse, including the coordination of internal movement of goods and ensuring inventory accuracy. Internal Logistics: Manage internal logistics operations in compliance with factory policies, procedures, and safety standards. Space Optimization: Optimize warehouse layout and space utilization to ensure efficient storage, easy accessibility, and reduced handling times. Policy and Procedure Development: Collaborate with internal stakeholders to develop and implement operational policies and procedures that support production targets, safety, and quality standards. Inventory Management: Monitor and manage stock levels to ensure sufficient inventory to meet internal demands, conducting regular inventory audits, and reconciling discrepancies. Budget Management: Oversee the warehouse budget, control costs related to storage, handling, and transportation of goods, and identify areas for cost savings while maintaining high service levels. Technology and Equipment Evaluation: Evaluate potential investments in technology, equipment, and systems to enhance operational capabilities and improve efficiency. Continuous Learning: Foster a culture of continuous learning, development, and improvement within the team, challenging employees to enhance key competencies and operational performance. Compliance and Legal Requirements: Ensure compliance with government policies and legal requirements related to warehousing and logistics operations. Required Skills & Qualifications Education Graduate with a Diploma in Material Management or a B.Tech. in Mechanical / Industrial Engineering. Experience Minimum of 6+ years of experience in warehouse and internal logistics operations, with at least 2 years in a leadership or supervisory role. Functional Expertise Proven experience in warehousing and internal logistics operations. Strong understanding of compliance with government policies and legal requirements related to logistics and warehousing. Ability to develop and implement effective strategic plans, solve problems, and make decisions that optimize operations. Experience in managing inventory control, stock audits, and reconciliation. ERP Experience: Prior experience working in an ERP environment; Microsoft Dynamics is preferred. Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint) for reporting, analysis, and planning. Strategic & Leadership Skills Strategic Thinking & Problem Solving: Strong strategic thinking, problem-solving, and decision-making skills to improve operational efficiency and resolve logistical challenges. Leadership & Development: Ability to lead a team, motivate employees, and focus on continuous learning and skill development. Support for Success in This Role Operational Excellence: Ability to optimize warehouse operations, improve inventory management, and implement cost-saving initiatives. Collaboration: Work effectively with internal teams, external partners, and stakeholders to ensure smooth logistics operations. Process Improvement: A proactive approach to process improvement and the ability to challenge the status quo to achieve better results. Compliance: Ensure that all operations align with internal standards, policies, and legal regulations. Self-Driven: Take initiative to drive change and continuously improve both personal and team performance. Communication Skills: Strong communication and interpersonal skills, with the ability to present ideas and solutions clearly to different stakeholders. Career Growth: Opportunities to develop your skills and advance within a global technology leader. Collaborative Environment: Work within a dynamic, international team where innovation and teamwork are highly valued. Impactful Work: Be part of a company that is revolutionizing the mining, tunneling, and construction industries, making a difference in global projects. If you are a motivated, detail-oriented logistics professional with a passion for optimizing warehouse operations and driving operational excellence, we encourage you to apply and be a part of Normet s continued success. Qualification : Graduate with a Diploma in Material Management or a B.Tech. in Mechanical / Industrial Engineering

Position: Senior Business Analyst Experience: 6 8 years Location: Jaipur Department: Data & AI Engineering Apply at: careers About the Role: We are looking for an experienced and driven Senior Business Analyst to join our team in Jaipur. In this role, you will bridge the gap between business stakeholders and technical teams eliciting requirements, driving product delivery, and contributing to AI-enabled transformation projects. This is a great opportunity for professionals who excel at strategic analysis, Agile delivery, and have a keen interest in AI/ML technologies. You ll collaborate closely with cross-functional teams to design and deploy robust data pipelines, support Generative AI use cases, and deliver actionable insights through dashboards and AI-driven systems. Key Responsibilities: Act as the primary liaison between business stakeholders, clients, and technical teams. Elicit, document, and manage business and functional requirements with precision. Create detailed documentation such as BRDs, user stories, use cases, process flows, and wireframes. Break down features into epics, user stories, and tasks aligned with Agile best practices. Analyze current and future state business processes to identify optimization opportunities. Support project planning, backlog grooming, risk assessment, and effort estimation. Collaborate with development, QA, and product teams to ensure on-time, high-quality delivery. Assist in UAT planning, execution, and validation of outcomes against requirements. Engage in change management, training, and stakeholder communication activities. Work with data science and AI teams to translate business needs into AI/ML use cases. Contribute to identifying opportunities for AI and automation across internal and client-facing processes. What We're Looking For: Must-Have Skills: 6 8 years of hands-on experience in business analysis, requirement gathering, and Agile delivery. Proficiency in tools like JIRA, Confluence, and Azure DevOps. Strong ability to create user stories, BRDs, process documentation, and wireframes. Deep understanding of Agile methodologies and Scrum frameworks. Experience in backlog grooming, estimation, and facilitating Agile ceremonies. Familiarity with SQL and advanced Excel for basic data analysis. Exposure to AI/ML-driven solutions or involvement in AI-related projects. Excellent stakeholder management, communication, and problem-solving skills. Ability to handle multiple priorities and adapt to fast-paced environments. Preferred Skills (Good to Have): Certifications: CSM, PSM, CBAP, CCBA, or PMI-PBA. Experience with wireframing/prototyping tools (Figma, Balsami, etc.). Familiarity with BI tools like Power BI or Tableau. Exposure to cloud platforms (AWS, Azure). Experience with API integrations, data migration, or system modernization projects. Domain knowledge in finance, healthcare, or retail industries. Experience collaborating with AI/ML or data science teams. Understanding of structured/unstructured data, AI concepts (e.g., NLP, recommender systems), and ethical AI principles. Qualifications & Mindset: Bachelor's degree in Computer Science, MCA, or a related technical/analytical field. Strong interpersonal and customer-centric communication skills. Ownership mindset with the ability to lead, mentor, and work collaboratively. Adaptable, self-motivated, and passionate about emerging technologies like AI, ML, RPA, and automation. Be part of a growing team solving complex business problems with cutting-edge tech. Collaborate with data scientists, AI engineers, and business leaders on impactful solutions. Opportunities for career growth, skill development, and involvement in next-gen AI initiatives. Apply now and help shape the future of data-driven business. Qualification : Bachelor's degree in Computer Science, MCA, or a related technical/analytical field

Job Title: Trainee Business Analyst Location: Jaipur, Rajasthan Employment Type: Full-Time Experience Required: Freshers Position Overview: We are looking for a motivated and detail-oriented Trainee Business Analyst to join our team in Jaipur. This is an excellent opportunity for freshers or entry-level candidates eager to build a career in business analysis. You will support the collection and documentation of business requirements and act as a liaison between technical and non-technical teams to ensure clear communication and successful project delivery. Key Responsibilities: Collaborate with stakeholders to gather and document clear business requirements Assist in identifying business needs and translating them into actionable specifications Work alongside senior business analysts and project managers to align requirements with business goals Facilitate effective communication between technical teams and business stakeholders Support the creation and maintenance of key project documents such as BRDs, Functional Specifications, and Use Cases Follow established business analysis processes and contribute to process consistency Maintain process documentation and assist in identifying opportunities for process improvements Collaborate with developers, testers, and other project team members to ensure smooth project execution Stay updated on industry trends, best practices, and new technologies related to business analysis Take initiative for professional development through training, certifications, or conferences Qualifications & Skills: Fresh graduates or candidates with internship/academic experience in business analysis or related fields (preferred but not mandatory) Strong interest in understanding business processes and technology applications Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Ability to clearly and concisely document requirements Familiarity with business analysis tools and techniques is a plus Willingness to learn and apply new concepts in business analysis Basic understanding of business analysis frameworks and methodologies Job Category: Business Analysis / Entry Level Job Location: Jaipur, Rajasthan Job Type: Full-Time

Job Title: Business Analyst Location: Jaipur, Rajasthan Employment Type: Full-Time Experience Required: Freshers Position Overview: We are seeking a skilled and proactive Business Analyst to join our Jaipur team. The ideal candidate will play a key role in gathering, analyzing, and translating business requirements into clear functional and non-functional specifications. You will collaborate closely with both technical and non-technical stakeholders to ensure the successful delivery of projects that align with business goals. Key Responsibilities: Elicit, analyze, and document clear business requirements from stakeholders Translate business needs into detailed functional and non-functional specifications Build and maintain strong relationships with stakeholders to ensure alignment on objectives and expectations Prepare and maintain essential project documentation including Business Requirements Documents (BRDs), Functional Specifications, and Use Cases Keep process documentation accurate and current Assess potential solutions to verify alignment with business goals and requirements Lead and support User Acceptance Testing (UAT) to confirm solutions meet stakeholder needs and provide actionable feedback Identify and recommend process improvement opportunities Adhere to established business analysis processes and maintain thorough documentation Collaborate effectively with cross-functional teams, including developers, testers, project managers, and business stakeholders Pursue continuous professional development through training, certifications, and industry events Skills & Qualifications: Excellent communication skills, capable of bridging technical and non-technical stakeholders Experience or academic exposure to eliciting, documenting, and analyzing business requirements Proficiency in creating detailed BRDs, functional specifications, and use cases Understanding of User Acceptance Testing (UAT) processes and execution Ability to identify process improvement opportunities and contribute to organizational success Strong teamwork and collaboration skills to work effectively across departments Proactive attitude toward learning and professional growth Job Category: Business Analysis / Entry Level Job Location: Jaipur, Rajasthan Job Type: Full-Time

Job Title: DevOps Engineer Location: Jaipur, Rajasthan Employment Type: Full-Time Experience Required: 3+ Years Position Overview: We are seeking a skilled and agile DevOps Engineer to join our team in Jaipur. The ideal candidate will play a pivotal role in building, deploying, and maintaining efficient CI/CD pipelines, automating infrastructure, and ensuring seamless integration of development and operations throughout the product lifecycle. The role demands a strong understanding of container orchestration, cloud infrastructure, automation tools, and continuous delivery processes. Key Responsibilities: Build, manage, and optimize scalable, secure, and highly available infrastructure and deployment pipelines Collaborate with developers, testers, and system administrators to support continuous integration and delivery Automate operational processes using scripting and infrastructure-as-code tools Manage containerization and orchestration platforms, primarily Kubernetes and Docker Monitor system performance, availability, and security, ensuring reliability of all environments Administer and support CI/CD tools such as Git, GitLab, Jenkins, Jira, etc. Participate in software architecture discussions and development activities Implement streaming analysis algorithms for mission-critical data workflows Translate requirements into practical DevOps solutions Conduct incremental testing, monitor deployments, and resolve technical bottlenecks Use open-source tools to solve infrastructure, security, and development challenges Ensure compliance with industry best practices and internal security policies Must-Have Skills: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent IT experience) Hands-on experience with Kubernetes and container orchestration platforms Experience working in Agile environments Proficiency in programming or scripting languages: Go, Java, JavaScript, C/C++, Python, Bash Experience with CI/CD and DevOps tools: Git, Jenkins, GitLab, Jira Strong experience with Linux and Windows server administration Experience with infrastructure scripting and automation tools Good-to-Have Skills: Strong communication and customer service orientation Effective problem-solving and troubleshooting skills Experience with cloud platforms (AWS, Azure, GCP is a plus) Familiarity with "always-up, always-available" IT operations environments Strong documentation and process orientation Job Category: DevOps / Cloud Infrastructure Job Location: Jaipur, Rajasthan Job Type: Full-Time

Sales Representative Full-Time