Customer Engineer Jobs in Chennai

Field Application Engineer - Automation Location: Chennai Qualification: B.E. in Electronics & Communication (EC) / Instrumentation & Control (IC) / Electrical Engineering (EE) / Mechatronics Skills Required: Experience in installation, commissioning, and programming of automation products such as: Servo motors BLDC motors Gear motors Linear motors Drives PLCs HMIs Sensors Other related automation products Roles & Responsibilities: Assist in managing company products and coordinate sales and service requests, providing technical support to customers. Analyze technological issues in installed application systems, verify technical resolutions, ensure systems are operational, and fix problems as needed. Collaborate with sales teams, engineers, and product managers to gather accurate information regarding application usage, system operations, and product management. Travel to visit potential and existing clients to provide technical assistance and build strong relationships. Maintain long-term relationships with existing customers to ensure ongoing satisfaction and product optimization. Demonstrate excellent interpersonal skills, along with strong presentation and creativity capabilities. Support customers in maximizing the value and usage of the products they have purchased. Manage all technical aspects of customer queries and provide timely solutions. Provide detailed product, service, and equipment-related technical and engineering information in response to questions and requests. Qualification : B.E. in Electronics & Communication (EC) / Instrumentation & Control (IC) / Electrical Engineering (EE) / Mechatronics

Technical Product Manager Location: Chennai Work Type: Full-Time Job Overview We are seeking a motivated and experienced Technical Product Manager to join our innovative team. In this role, you will collaborate with cross-functional teams to shape and deliver products that address customer needs and drive growth in the genomics industry. Your expertise will help translate complex scientific concepts into impactful product solutions, ensuring market success and customer satisfaction. Key Responsibilities Sales Enablement Partner with Customer Success to develop comprehensive documentation, tutorials, and training programs Craft compelling product narratives and presentations to empower the sales team in communicating the platform s value Gather and analyze market insights and customer feedback to refine product positioning and messaging Full Product Lifecycle Management Translate user needs into clear and actionable product requirements (SRS) Lead use case development and prioritize product requirements effectively Manage the full Design History File (DHF) suite and ensure compliance Collect post-release feedback to drive continuous product improvement Cross-functional Collaboration Work closely with product development, engineering, and design teams to steer product development Collaborate with customer support and implementation teams to ensure exceptional customer experiences Act as a subject matter expert, providing technical guidance to internal teams and external stakeholders Customer Engagement Align product strategies with business goals and customer needs Build and maintain strong relationships with key customers and partners Advocate for customers by gathering feedback and influencing product enhancements Prioritize feature development based on market demand and business impact Qualifications Bachelor s degree in a relevant technical field (e.g., Genetics, Genomics, Bioinformatics); Master s degree or higher preferred 3 4+ years of technical product management experience, ideally within genomics, life sciences, or related industries Deep knowledge of genomics platforms, software, and technologies Proven ability to analyze complex problems, assess risks, and deliver solutions Strong experience collaborating with cross-functional teams including engineering, sales, and customer success Skilled in direct customer engagement and translating insights into product improvements Excellent communication and presentation skills, able to convey complex technical information to diverse audiences Proficient with product management tools (Jira, Confluence) and Agile methodologies (Scrum, Kanban) Qualification : Bachelors degree in a relevant technical field (e.g., Genetics, Genomics, Bioinformatics); Masters degree or higher preferred

Job Title: Business Analyst / Functional EAM Location: Chennai, India (with travel) Experience: 3 to 6 Years Qualification: BE/B.Tech or Equivalent Job Purpose: The Business Analyst will manage assignments involving both functional and technical aspects, acting as a bridge between clients and internal teams. This role demands strong domain knowledge, particularly in Maintenance or Fleet Management, along with the ability to adapt and learn on both business and technology fronts. Key Responsibilities: Engage with clients to understand requirements and business processes via meetings and discussions. Collaborate closely with client teams and stakeholders for comprehensive business process mapping. Manage client relationships, including handling change requests, solution planning, and testing coordination. Define and document business functions and processes aligned with customer needs. Develop requirements for new systems and enhancements to existing ERP systems. Lead business process reengineering and improvement initiatives. Validate requirements and analysis models through reviews and walkthroughs. Support writing user acceptance test (UAT) cases and act as liaison between stakeholders and testing teams during UAT. Proactively identify opportunities to improve monitoring, detect issues early, and deliver enhanced customer value. Perform first-level defect analysis, coordinate with engineering teams on fixes, and plan deployments in production. Required Skills & Experience: 3 to 5+ years of solid domain experience in Maintenance or Fleet Management. Exposure to ERP applications and implementation experience preferred. Thorough understanding of end-to-end maintenance processes including Equipment Registration, Spare Parts Management, Work Logs, Preventive Maintenance, Work Orders, Clearance Permits, and Calibration. Strong documentation, specification, and problem-solving skills. Excellent verbal and written communication skills. Ability to work effectively with cross-functional teams. Willingness to travel domestically and internationally as per business needs. Competencies: Domain and industry knowledge relevant to EAM. Visual modeling and process mapping capabilities. Client engagement and stakeholder management. Analytical thinking and adaptability. Qualification : BE/B.Tech or Equivalent

Job Title: Business Analyst / Functional Consultant SCM Location: Chennai, India (with travel) Experience: 3 to 6 Years Qualification: BE/B.Tech or Equivalent Job Purpose: The Business Analyst / Functional Consultant will manage client assignments with a focus on Supply Chain Management (SCM) domain processes like Manufacturing, Procurement, Inventory, and Sales & Distribution. This role combines functional and technical expertise to understand client needs, translate requirements, and ensure successful ERP implementation and support. Key Responsibilities: Interface with clients to understand business requirements and processes through meetings and discussions. Collaborate closely with client teams and stakeholders to map overall business processes. Manage client relationships including change request management, solution planning, and testing coordination. Define and document customer business functions and processes accurately. Develop requirements for new system implementations and enhancements to existing ERP solutions ensuring fit-for-purpose design. Lead business process reengineering and improvement initiatives aligned to SCM domain. Validate requirements and analysis models via reviews and walkthroughs with project stakeholders. Support preparation and review of user acceptance test (UAT) cases; act as liaison during UAT execution. Continuously seek improvements in process monitoring, issue detection, and customer value delivery. Perform first-level defect analysis, coordinate fixes with engineering teams, and plan deployment in production environments. Required Skills & Experience: 3 to 5+ years of strong domain experience in Manufacturing, Procurement, Inventory, or Sales & Distribution within an ERP context. Thorough understanding of end-to-end processes such as Procure to Pay (P2P), Order to Cash (O2C), and Stores Administration. ERP implementation experience preferred. Excellent verbal and written communication skills. Willingness to travel nationally and internationally based on business requirements. Competencies: Strong documentation and specification skills. Ability to work collaboratively across cross-functional teams. Deep domain and industry knowledge in SCM. Proficient in problem-solving and visual modeling techniques. Strong client engagement and relationship management skills. Work Location: Chennai (Base location) with readiness for travel and relocation for short or long-term assignments across other locations/countries. Qualification : BE/B.Tech or Equivalent

Job Title: DevOps Engineer Company Name: Blackstraw.ai Job Location: Chennai (Work from Office) Job Type: Full-time Experience: 4 to 6 Years Job Summary: We are looking for a DevOps Engineer to help us build functional systems that improve customer experience. DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering and are familiar with Python, we d like to meet you. It will be your responsibility to execute and automate operational processes fast, accurately and securely. Job Requirements: Working experience in Docker and Kubernetes. Experience in tools like Sonar, Appscan, Owasp, Nexus etc. with Jenkins integration. Experience in any one Cloud (AWS/Azure/GCP). Scripting: Shell/bash/Python scripting. Working with continuous integration (CI) Tools: Jenkins. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead DevOps automation and best practices. Follow/maintain an agile methodology for delivering on project milestones. Excellent oral, presentation, and written communication skills Preferred Qualification: Bachelor s degree in Computer Science, Information Technology with 5+ years of equivalent experience. Minimum of 3 years of DevOps experience setting up CI/CD pipelines for web applications in the Cloud. Working knowledge of databases and SQL. Good understanding and knowledge of Containers, and Serverless ecosystems. Requires in-depth knowledge of the software development life cycle, logging, monitoring, and alerting. Proven implementation of creative technology solutions that advance the business. Company Profile: Conceptualized as far back as 2015, and commencing full-time operations in 2018, Blackstraw technologies Pvt Ltd. is a software products and services company specializing in Artificial Intelligence (AI) and Machine Learning solutions for various industries. We support businesses around the world, including North America, Europe and Asia, working to simplify AI implementation through our platform that expedites data labelling, AI model-training, and cloud or on-premise deployments. With more than 900 years of combined work-experience, the 250+-strong Blackstraw Team comprises various experts in the AI value chain. We are a fast-moving team that prides ourselves in rapidly identifying different use-cases and fine-tuning our products to suit specific business needs. We are focused on providing solutions related to computer vision, natural language processing, Data annotation tools for deep learning models, etc. To stay competitive in business, it is key for organizations to adopt and implement smart AI solutions and service offerings. However, most companies are unable to implement AI rapidly due to the complexity of existing solutions, inadequate data and cost implications. Our mission is to enable enterprises to adopt AI in an easier, cost-effective and time-efficient manner with a plug-and-play approach to their data. Blackstraw operations are based out of Canada, USA & India. Our head office is based in Florida. Qualification : Bachelors degree in Computer Science, Information Technology with 5+ years of equivalent experience.

Job Title: Product Engineer Experience: 5 to 8 Years Location: Karapakkam, Chennai, Tamil Nadu Business Area: Flowserve Sanmar Private Limited Qualification: B.E. in Mechanical Engineering Age: 26 30 years Job Type: Full Time Job Summary Flowserve Sanmar Private Limited is seeking a skilled Product Engineer with 5 8 years of hands-on experience in design engineering, 3D modeling, and drafting. The ideal candidate will be proficient in AutoCAD, SolidWorks, CREO, and SolidEdge, with expertise in BOM management, material master data, and cross-functional collaboration with supply chain and production teams. Key Responsibilities Create and manage detailed 2D component drawings using AutoCAD. Develop 3D models of mechanical components and assemblies using SolidWorks and CREO. Create, update, and control Material Masters, Bill of Materials (BOMs), engineering drawings, and design standards/procedures. Use Wrench software for BOM creation and accurate Material Master planning. Collaborate with the supply chain and production teams to resolve issues related to seal assemblies. Ensure design quality, consistency, and adherence to engineering best practices. Maintain documentation in compliance with internal standards and customer specifications. Required Skills & Experience 5 to 8 years of experience in mechanical design engineering. Strong drafting skills in AutoCAD. Proficiency in 3D design tools such as SolidWorks, CREO, and SolidEdge. Experience with Wrench software or similar PLM tools is a plus. Deep understanding of mechanical component detailing and industrial manufacturing processes. Excellent analytical, problem-solving, and communication skills. Be a part of an industry leader in flow control solutions. Work on cutting-edge mechanical products and engineering designs. Thrive in a collaborative environment focused on innovation and operational excellence. Opportunity to develop in a culture that values precision, accountability, and continuous improvement. Qualification : B.E. in Mechanical Engineering

Job Title: Application Engineer Experience: 5 to 8 Years Location: Karapakkam, Chennai, Tamil Nadu Business Area: Flowserve Sanmar Private Limited Qualification: B.E. in Mechanical Engineering Age: 26 30 years Job Type: Full Time Job Summary Flowserve Sanmar Private Limited is looking for an experienced Application Engineer with a strong background in seals or pumps. The ideal candidate will be responsible for providing technical support, preparing proposals and quotations, and working closely with sales and marketing teams to deliver effective technical and commercial solutions. Key Responsibilities Provide technical support to customers and internal teams by preparing customized technical proposals and solutions. Create technical, pricing, and commercial bids in coordination with the Sales & Marketing Head. Conduct detailed technical discussions with clients to ensure alignment of product solutions with customer needs. Follow up on pending quotations and ensure timely submission of technical offers. Handle offer submissions, documentation, and proposal modifications as required. Support the sales process by contributing technical expertise during pre-sales and post-sales stages. Required Skills & Experience 5 to 8 years of experience in application engineering, specifically in the seals or pumps industry. Strong understanding of mechanical systems and fluid handling equipment. Proficient in preparing techno-commercial proposals. Excellent communication and interpersonal skills to liaise with customers and internal stakeholders. Ability to manage multiple quotations and deadlines efficiently. Highly organized with attention to technical and commercial details. Qualifications B.E. in Mechanical Engineering from a recognized institution. Work with a leader in industrial flow control solutions. Be part of a collaborative and technically advanced engineering environment. Opportunity to contribute to high-impact projects across the seals and pumps industry. Grow your career with exposure to global standards and innovative technologies. Qualification : B.E. in Mechanical Engineering from a recognized institution.

Job Title: Sales Engineer Experience: 5 to 8 Years Location: Chennai Qualification: B.E. in Mechanical Engineering Age Range: 25 30 years Job Type: Full Time Job Summary We are hiring a proactive and experienced Sales Engineer with 5 to 8 years of experience in industrial valve sales. The ideal candidate will have a strong understanding of industries such as Chemicals, Oil & Gas, Refineries, Petrochemicals, Pharmaceuticals, and Fertilizers. This role demands strong client engagement skills and the ability to drive sales growth across target accounts in Chennai and surrounding regions. Key Responsibilities Drive revenue growth by selling high-quality industrial valves and related solutions. Engage directly with end-user clients across multiple industries, including Oil & Gas, Chemicals, Pharma, and Fertilizers. Act as a key liaison between the organization and customers, ensuring strong relationship management. Develop and deliver technical proposals and pricing solutions tailored to customer requirements. Regularly visit clients and project sites; willingness to travel 15 20 days per month. Provide customer insights, competitor intelligence, and market trends to enhance strategic planning. Meet and exceed sales targets through effective pipeline and relationship management. Required Skills & Experience 5 to 8 years of hands-on experience in industrial sales, preferably within the valves segment. In-depth knowledge of process industries and strong customer-handling skills. Excellent communication, presentation, and negotiation abilities. Ability to manage multiple priorities and field visits in a fast-paced environment. Strong self-motivation and a results-driven mindset. Qualifications B.E. in Mechanical Engineering. Be part of a trusted industrial brand with a legacy of quality and innovation. Work closely with major players in the process and infrastructure sectors. Opportunities for career progression in a performance-based culture. Exposure to diverse industrial applications and technical sales challenges. Qualification : B.E. in Mechanical Engineering.

Job Title: Customer Service Engineer Experience: 5 to 8 Years Location: Chennai Qualification: Diploma in Mechanical Engineering Age Range: 23 28 years Job Type: Full Time Job Summary We are seeking an experienced Customer Service Engineer with a strong background in Mechanical Seals or Pumps. The ideal candidate will coordinate site installations, conduct regular customer training, and perform troubleshooting to ensure optimal service delivery. Willingness to travel 15 20 days per month is essential for this role. Key Responsibilities Coordinate with customers for site installations and provide ongoing technical training. Perform major troubleshooting and problem resolution at customer sites. Conduct customer service surveys to gather feedback and improve service quality. Provide timely and efficient support to maintain customer satisfaction. Manage service operations across Chennai and nearby locations with occasional travel. Required Skills & Experience 5 to 8 years of hands-on experience as a Service Engineer in the Mechanical Seals or Pumps industry. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent customer communication and coordination abilities. Willingness to travel 15 to 20 days per month. Ability to work independently and handle customer site visits efficiently. Qualifications Diploma in Mechanical Engineering. Work with a leading provider in the mechanical seals and pumps industry. Opportunity to engage with diverse customers and enhance technical skills. Supportive work culture encouraging growth and learning. Competitive salary and benefits. Qualification : Diploma in Mechanical Engineering.

Senior Technical Engineer EMCS Customer Projects Location: Chennai About the Role: We are looking for a Senior Technical Engineer to join Schneider Electric s Digital Power team, specializing in Energy Management and Control Systems (EMCS) for industries such as Oil & Gas, Electro Intensive, Energies, Power & Grid, Micro-Grid, and Transport. Based in Chennai, this role involves technical leadership, solution development, and project execution, working closely with internal teams, customers, and business leaders. Key Responsibilities: Technical Leadership & Execution: Lead EMCS automation engineering activities for complex projects. Provide technical solutions, innovation strategies, and execution plans. Ensure compliance with project objectives, timelines, and quality standards. Project Management & Risk Assessment: Analyze and identify risks and opportunities in project specifications during bidding and execution. Plan team activities based on workload and solution complexity. Support the Project Manager and Tendering team with technical insights. Team Development & Collaboration: Foster a culture of technical excellence and innovation within the team. Mentor and develop team members' technical competencies. Collaborate with internal and external stakeholders to drive successful project execution. Quality & Continuous Improvement: Ensure high technical quality and service levels for engineering documentation (network architecture, technical descriptions, BOM, etc.). Drive continuous improvement by setting productivity targets and implementing related actions. Ensure compliance with quality, safety, and environmental procedures. Required Skills & Competencies: Strong expertise in energy automation project execution. Leadership experience in team management and customer engagement. Deep understanding of the energy industry and automation solutions. Ability to identify and implement technical innovations. Excellent communication, problem-solving, and interpersonal skills. Highly self-motivated, proactive, and adaptable. Qualifications & Experience: Education: Bachelor s or Master s degree in Electrical/Electronics, Computer Science, or Instrumentation Engineering. Experience: 7-8 years in energy automation, project execution, and team leadership. Experience in customer management and stakeholder collaboration is a plus. Join Schneider Electric and be part of a team driving the future of energy automation! Qualification : Bachelors or Masters degree in Electrical/Electronics, Computer Science, or Instrumentation Engineering.

Job Title: Audio Visual (AV) Systems Engineer General Summary: Qualcomm is seeking an experienced Audio Visual (AV) Systems Engineer to support and maintain corporate AV standard solutions, ensuring seamless communication across business units. This role is responsible for designing, implementing, and maintaining AV systems that deliver a consistent and high-quality user experience. The ideal candidate should possess strong troubleshooting skills, executive-level customer service abilities, and expertise in Microsoft Teams Rooms (MTR), Crestron, Extron, Biamp, and AV hardware/software solutions. The role also involves budgeting, scheduling, and collaborating with AV integrators to exceed customer expectations. Key Responsibilities: AV System Implementation & Support: Design, implement, and maintain corporate AV standard solutions to enhance communication and collaboration. Troubleshoot and resolve AV system issues using root cause analysis techniques. Provide end-user training and support for Microsoft Teams Rooms (MTR) and other AV systems. Align AV solution standards and practices to ensure optimal system performance and consistency. Collaborate with AV integrators, IT teams, and business units to meet AV requirements. Technical Expertise & System Maintenance: Expertise in Crestron, Extron, Biamp, and other AV control systems. Basic knowledge of AV programming and graphical user interfaces. Experience working with audio/video signal test generators, laser levels, SPL meters, and RTA equipment. Familiarity with AutoCAD for AV system designs. Support locally managed PA systems and live event production setups. Project Management & Collaboration: Work closely with AV integrators, vendors, and internal teams to deploy and optimize AV solutions. Assist in budgeting and scheduling AV projects to ensure timely and cost-effective delivery. Provide detailed reports and recommendations on AV system performance and improvements. Maintain alignment with Qualcomm s AV standards and industry best practices. Minimum Qualifications: Bachelor s/Master s degree in Information Technology, Computer Science, Computer Engineering, or a related field. OR 1+ year of IT-related work experience with a non-technical Bachelor s degree (e.g., Business, Humanities, Marketing). OR 3+ years of IT-related work experience with a high school diploma or equivalent. 3 to 15 years of experience working with AV systems and related technologies. Preferred Skills & Experience: Hands-on experience with Microsoft Teams Rooms (MTR), Crestron, Extron, Biamp. Strong troubleshooting and root cause analysis skills. Knowledge of AV programming, graphical user interfaces, and AutoCAD. Experience supporting live events, streaming, and PA system setups. Excellent communication, customer service, and project management skills. Physical Requirements: Ability to transport and install equipment up to 20 lbs. Work on cutting-edge AV technologies in a global and innovative environment. Collaborate with top-tier professionals and industry leaders. Enjoy a competitive compensation package, career growth opportunities, and professional development.

Overview: We are looking for a highly skilled Full Stack Developer with expertise in authentication and authorization concepts, API development, and web development to join our dynamic team. This role requires a solid understanding of both backend and frontend technologies, as well as the ability to develop, maintain, and improve APIs, services, and web applications. As a key member of our engineering team, you will be instrumental in delivering robust and reliable solutions that enhance our products and services. Key Responsibilities: Implement and manage authentication and authorization concepts including PAT, API tokens, SAML, DAC, MAC, RBAC, and ABAC. Utilize logging, tracing, and monitoring tools to ensure system reliability, performance, and scalability. Develop and maintain public HTTP APIs, managing rate limiting, pagination, and HTTP error handling. Build and maintain backend services and APIs using Golang. Develop and maintain frontend applications using JavaScript and TypeScript. Triage bugs and feature requests, maintaining clear communication with customers and stakeholders. Analyze system performance trends, perform regular testing, and continuously train the DevRev bot to optimize its functionality. Educate and empower DevRev users, offering technical expertise and support. Build and maintain strong customer relationships, acting as a customer advocate. Collaborate with product and engineering teams to understand and implement customer requirements. Write customizations using ReactJS (MERN), HTML/CSS, JavaScript/TypeScript, Python, SQL, and Golang. Work closely with cross-functional teams, including Sales, Customer Success, Product, Engineering, and Bots Engineering. Qualifications: Bachelor s or Master s degree in Computer Science, Engineering, or a related field, or equivalent professional experience. Strong understanding and experience with authentication and authorization concepts such as PAT, API tokens, SAML, DAC, MAC, RBAC, and ABAC. Proficient with logging, tracing, and monitoring tools to ensure the reliability and performance of systems. Experience developing and maintaining public HTTP APIs. Strong problem-solving abilities, with a focus on technical, product, and business challenges. Excellent communication skills, both verbal and written, with the ability to engage in technical discussions with both technical and non-technical audiences. Collaborative and team-oriented with the ability to work effectively with cross-functional teams. 4-7 years of relevant work experience. Preferred Skills: In-depth experience with authentication and authorization systems. Familiarity with logging, tracing, and monitoring tools. Strong understanding of public HTTP API development and management. Ability to work flexible shifts, including morning and afternoon shifts. Strong customer focus with the ability to build and maintain relationships. Culture: At DevRev, we are driven by our core values of hunger, humility, honesty, and acting with heart. Our vision is to help build the world s most customer-centric companies, leveraging design, data engineering, and machine intelligence to empower engineers to connect deeply with their customers. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field, or equivalent professional experience.

Position: Facility Office Manager Overview: We are seeking a highly organized and proactive Facility Office Manager for our Chennai office to oversee and ensure the smooth day-to-day operations of our workplace. The ideal candidate will be a dynamic professional with strong communication skills, hands-on experience in managing office facilities, vendors, assets, and operational logistics. You will play a key role in creating an efficient and comfortable work environment for our team. Key Responsibilities: Manage and maintain relationships with vendors for various services, including security, housekeeping, pest control, pantry services, annual maintenance contracts (AMC), food services, and other facility-related functions. Coordinate employee travel arrangements, transport services, and ensure smooth logistical operations. Optimize office layouts and seating arrangements to ensure effective space utilization and a productive work environment. Collaborate with IT teams to manage office IT assets and infrastructure, ensuring they meet operational needs. Oversee regular maintenance and repair of office equipment, ensuring that the workplace remains fully operational at all times. Maintain inventory levels for office supplies, pantry essentials, and equipment, ensuring prompt replenishment as needed. Track, audit, and manage office assets on-site, ensuring accuracy and compliance. Prepare and maintain detailed MIS reports on facility operations, expenses, and vendor performance, ensuring clear communication and data transparency. Communicate effectively with stakeholders, vendors, and global staff in English and the local language, ensuring smooth collaboration and operations. Desired Skills & Competencies: 8-10 years of experience in office management or facility operations. Excellent communication skills in both English and the local language. Strong vendor negotiation skills and proven experience in managing vendor relationships. Solid understanding of IT asset management, inventory tracking, and office equipment maintenance. Ability to efficiently manage multiple tasks, prioritize workloads, and resolve issues in a timely manner. Proficiency in preparing and analyzing MIS reports related to facility operations and expenses. Excellent organizational skills, with meticulous attention to detail and a proactive, result-oriented approach. Ability to work independently in a fast-paced environment, demonstrating high levels of responsibility and initiative. Culture: At DevRev, our culture is built on the values of hunger, humility, honesty, and acting with heart. We are on a mission to help build the world s most customer-centric companies, leveraging design, data engineering, and machine intelligence to empower engineers to deeply connect with and embrace their customers.

Position: HR Business Partner Overview: DevRev is seeking a dynamic and experienced HR Business Partner to join our People Ops (HR) team. Based in one of our three offices in India, this role will serve as a trusted advisor, coach, and counselor to functional leaders and their teams globally. The ideal candidate will possess the ability to identify patterns, diagnose issues, and recommend both immediate and long-term solutions to foster a positive and inclusive work culture. Additionally, the candidate will bring technical expertise in at least one area of HR, such as talent management, total compensation, employee experience, or learning & development, to design and implement HR solutions that contribute to business success. This role requires a hands-on approach, with high business acumen, emotional intelligence (EQ), and exceptional communication skills being key to success. The HR Business Partner will actively engage with leaders to support the growth and development of teams and individuals while driving organizational goals. Key Responsibilities: Partner with functional leaders and teams globally to provide guidance, coaching, and counseling on HR-related matters. Analyze organizational trends, diagnose issues, and develop solutions that foster a positive, inclusive, and high-performing work culture. Provide expertise in at least one HR functional area (talent management, compensation, employee experience, learning & development) to design and implement HR solutions aligned with business objectives. Act as a strategic partner to senior executives, offering advice and support in talent management, leadership development, and organizational effectiveness. Support the development and implementation of HR initiatives that enhance employee engagement, retention, and performance. Serve as a trusted advisor to managers, offering coaching on leadership, team dynamics, and performance management. Build strong, trusted relationships across all levels of the organization, including remote teams, and provide tailored support to meet business needs. Stay informed on global labor laws, HR best practices, and industry trends to ensure compliance and alignment with organizational goals. Leverage data to provide insights and make informed decisions, while working collaboratively in a fast-paced, dynamic environment. Qualifications: Bachelor s degree in Human Resources, Business Administration, or a related field. 8+ years of progressive experience as an HR Business Partner, ideally in the technology industry. Strong knowledge of the dynamics of a sales organization, including incentive structures, performance metrics, and results-oriented cultures. Exceptional communication and interpersonal skills, with a high degree of emotional intelligence (EQ). Proven experience in HR business partnering, supporting global executives and senior leaders. Ability to build and maintain trusted working relationships and networks at all organizational levels, including remote teams. Strong knowledge of global labor laws and HR best practices. Data-driven with the ability to work independently and collaboratively in a fast-paced, evolving environment. Culture: At DevRev, our culture is built on the values of hunger, humility, honesty, and acting with heart. We are on a mission to help build the world s most customer-centric companies, using design, data engineering, and machine intelligence to empower engineers to deeply connect with and embrace their customers. Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

Position: Sales Development Representative (SDR) About DevRev: DevRev s AgentOS is a purpose-built platform for SaaS companies, featuring three modern CRM apps designed for support, product, and growth teams. It connects end users, sellers, support staff, product teams, and developers, consolidating multiple business apps and converging several teams into one unified platform. Unlike traditional CRMs, DevRev embraces a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to enhance product velocity and reduce customer churn. Thousands of companies rely on DevRev s low-latency analytics and customizable LLMs to succeed in the era of GenAI. Headquartered in Palo Alto, California, DevRev has global offices and has raised $100 million in funding from investors such as Khosla Ventures and Mayfield, at a $1.1 billion valuation. We are proud to be named one of Forbes 2024 America s Best Startup Employers. Founded by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation and help companies thrive in the rapidly evolving AI-driven SaaS landscape. Job Description: We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our dynamic sales team. In this role, you will be responsible for generating and qualifying leads, setting appointments, and helping drive the sales pipeline for DevRev. You will work closely with our sales and marketing teams to ensure our outreach is aligned with customer needs and business goals. Key Responsibilities: Lead Generation: Identify and reach out to potential customers. Qualifying Leads: Assess leads to determine their suitability for sales engagement. Setting Meetings: Arrange virtual meetings between leads and Sales Representatives. Product Knowledge: Understand and clearly communicate the value of DevRev s products. Sales Goals: Meet or exceed sales targets through effective outreach and relationship-building. Data Management: Log all customer interactions and sales activities into the CRM system. Team Collaboration: Work closely with the sales and marketing teams to ensure smooth handoffs and alignment on strategies. Typical Work Week: Research prospects, including company profiles, decision-makers, needs, and contact details. Contact prospects via phone, email, social media, and networking to develop sales opportunities. Set up appointments for leads to meet virtually with the sales team. Maintain accurate and organized sales activity reports within the CRM system. Qualifications: 2+ years of experience in B2B sales or business development. Excellent communicator both written and verbal. Experience setting appointments and developing relationships through social media platforms (e.g., LinkedIn, Twitter). Strong interpersonal skills, with the ability to build and maintain relationships through social networking. Comfortable engaging with senior executives both over the phone and via video (Zoom meetings, webinars, etc.). Familiarity with CRM systems and sales outreach tools (e.g., Outreach, ZoomInfo). You Are: Proactive: You take the initiative and don t wait for direction. Persistent: Rejection doesn t discourage you it fuels you to keep going. An Excellent Communicator: You listen, understand, and communicate your message clearly and concisely. Open to Change: You are inspired by continuous improvement and adaptable to new approaches. Calm Under Pressure: You thrive under pressure, staying productive and focused on solutions. Culture: At DevRev, our culture is built on the values of hunger, humility, honesty, and acting with heart. Our vision is to help build the world s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

Position: SEO Manager About DevRev: At DevRev, SEO is a critical component of our demand generation and marketing strategies. As a company, we re focused on growing through SaaS, AI, customer centricity, and revenue marketing. We are looking for someone passionate about SEO to play a key role in driving our SEO initiatives and strategies. The goal is to maximize organic search traffic by improving SERP rankings for relevant keywords. We re excited to welcome a dedicated SEO expert who thrives in a dynamic, fast-paced environment to help us achieve this mission. Role Overview: As an SEO Manager, you will be responsible for developing and executing DevRev s SEO strategy to drive sustainable organic growth. You will work closely with our content, web development, and marketing operations teams to ensure the implementation of SEO best practices across the organization. Your main focus will be optimizing the site to increase organic traffic, improve conversions, and ultimately drive revenue. Key Responsibilities: SEO Strategy: Develop and execute an SEO strategy to drive organic growth, focusing on keyword research, content optimization, and technical SEO. Content Optimization: Work closely with the content team to define the content strategy, identify SEO opportunities, and create a content calendar to capture organic traffic. Technical SEO: Collaborate with the web development team to implement technical SEO best practices and maintain an optimal site architecture. Measurement & Reporting: Define and drive regular reporting cadences (weekly, monthly, quarterly) to measure SEO activity impact, in collaboration with marketing operations. SEO Trends: Stay updated on SEO trends, algorithm updates, and industry changes to refine strategies and maintain a competitive edge. Lead Conversion: Monitor and analyze the conversion of traffic to leads and pipeline, providing insights to optimize the SEO roadmap. Team Development: Build and manage a team of motivated SEO experts to scale organic efforts. Stakeholder Communication: Manage regular updates to stakeholders, ensuring the team is aligned on goals, progress, and outcomes. Requirements: Experience: 6-9 years of hands-on SEO experience, specifically with Google Search. Experience in B2B SaaS is a plus. SEO Expertise: Deep knowledge of keyword research, content optimization, technical audits, internal linking, and backlink development. Tools Proficiency: Expertise in using Google Analytics, Google Search Console, Ahrefs, Semrush, HubSpot, and Google Tag Manager. Content Strategy: Experience working with content teams to create and execute content strategies focused on SEO. Data Reporting: Proficient in using Google Data Studio to create and manage SEO reports. Conversion Optimization: Ability to identify opportunities to convert organic traffic into leads and pipeline and experiment to improve those conversions. Project Management: Excellent project management and collaboration skills, with the ability to manage cross-functional teams and prioritize high-impact activities. Team Leadership: Experience in managing or mentoring a team of SEO professionals. Culture: At DevRev, we are deeply committed to the values of hunger, humility, honesty, and acting with heart. Our mission is to help build the earth s most customer-centric companies by empowering engineers with design, data engineering, and machine intelligence to connect with their customers.

About Arcadia: Arcadia is at the forefront of the clean energy revolution, offering innovative software and APIs to help fight the climate crisis. Since its inception in 2014, Arcadia has been on a mission to break the fossil fuel monopoly and unlock decarbonization by connecting consumers and businesses to high-quality clean energy options. With the launch of the Arcadia Platform, an industry-defining SaaS platform, Arcadia is accelerating the transformation from an analog energy system to a digitized network. Arcadia s impact continues to grow, with a $1B valuation and over $500M in capital raised. Role Overview: As a Customer Service Representative at Arcadia, you will play a pivotal role in delivering exceptional customer support. This position requires someone with a passion for technology and clean energy, as you will engage with customers, troubleshoot issues, and help navigate them through energy solutions. If you thrive in a fast-paced environment and enjoy solving complex problems, this role is an ideal fit. Key Responsibilities: Provide outstanding customer support by answering queries and resolving issues via phone and online platforms. Investigate and troubleshoot issues, especially related to utility company accounts and clean energy options. Make phone calls to US utility companies to enroll new accounts or fix broken credentials. Conduct data analysis in MS Excel/Google Sheets to monitor customer accounts. Collaborate with engineers and other team members to address customer issues and improve product offerings. Ensure all customer issues are addressed in a timely, accurate, and efficient manner. Required Qualifications: Fluent English speaker (Level C1 or higher), with strong verbal and written communication skills. 1-2 years of customer service experience, preferably supporting customers via phone. Strong attention to detail and problem-solving skills, with good investigative instincts. Basic proficiency in MS Excel/Google Sheets for data analysis. Availability to work from 7 am - 4 pm ET. What Arcadia Offers: Competitive compensation based on market standards. Hybrid work model with a remote-first policy. Flexible leave policy to accommodate personal needs. Comprehensive medical insurance (1+5 family members), accident coverage, and life insurance. Annual performance cycle with opportunities for rewards and recognition. Quarterly team engagement activities and learning and development programs. A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency. Why Arcadia? Arcadia believes in diversity and individuality, where unique perspectives are valued. If you're passionate about clean energy and want to be part of a team working toward a decarbonized energy grid, Arcadia is the place for you. We foster an inclusive environment where every team member has the opportunity to grow and make a tangible impact. How to Apply: If you are eager to contribute to a clean energy future and enjoy engaging with cutting-edge technology, apply to join Arcadia s team. We re excited to learn how you can help us shape the future of energy.

About Arcadia: Arcadia is a leading technology company focused on solving the climate crisis by empowering energy innovators and consumers. We re revolutionizing the energy industry with our software and APIs, creating access to the data and clean energy necessary for building a decarbonized energy grid. Since our founding in 2014, Arcadia has been working to break the fossil fuel monopoly and offer high-quality clean energy options to consumers and small businesses. Today, we ve launched Arcadia Platform, a SaaS product that is transforming the energy industry into a data-driven network. With a $1.5B valuation and $500M raised, Arcadia is scaling its operations to solve one of the world s most significant challenges. We re building a diverse team of individuals who are passionate about making a difference. Join us in shaping a clean energy future! What We re Looking For: We are seeking a thoughtful, empathetic, and driven Engineering Manager to lead and grow our team of four engineers responsible for building data products for Arcadia s customers and internal stakeholders. You will guide the team to solve complex data engineering and analytics problems, while ensuring their professional growth and development. You will also work closely with the Director of Data and Analytics Engineering to develop roadmaps and strategies that align with the business needs. The role is based in Chennai, India, with a hybrid remote-first approach, and offers the opportunity to shape a world-class data ecosystem in a fast-paced, high-growth environment. What You'll Do: Empower and guide engineers: Lead a team of engineers in solving complex data problems within the energy sector. Work with cross-functional teams: Collaborate with Product, Design, and Marketing teams to define roadmaps and strategies for our Platform business. Drive technical excellence: Contribute to technical discussions and ensure that the team is building scalable data pipelines and assets. Mentor and develop team members: Provide ongoing mentorship, aligning team members skills, interests, and career aspirations with business needs. Facilitate regular feedback and performance discussions. Lead by example: Foster a culture of empathy and humanity while delivering results in a fast-paced environment. Align stakeholder expectations: Represent engineering concerns to ensure alignment with business priorities and goals. What Will Help You Succeed: Must-Haves: 6+ years of experience, with 2+ years in a leadership/management role on a data engineering or analytics engineering team. Deep understanding of modern data and analytics engineering practices, with the ability to contribute hands-on when necessary. Experience with Python (in a data orchestration context) and SQL (in a data modeling context). A proven track record of mentoring and growing direct reports through feedback, goal-setting, and career development. Ability to navigate the relationship between Engineering, Product, and Design teams. Nice-to-Haves: Experience with tools and technologies in Arcadia s data stack: Snowflake dbt (or similar Analytics Engineering tools) Prefect (Airflow experience is a plus) AWS, Docker, Kubernetes (basic familiarity) GitHub and GitHub Actions Experience with scalability challenges at fast-growing startups. Familiarity with automating internal processes to improve operational efficiency. Experience with roadmap development and execution. Background in the energy sector or related fields. Benefits: Competitive compensation based on market standards. Hybrid remote-first model, promoting flexibility in work arrangements. Flexible leave policy to support work-life balance. Medical insurance for you and your family (up to 6 members), including accident and life insurance. Annual performance cycle with rewards and recognition. Quarterly team engagement activities to enhance collaboration and team spirit. Learning & Development programs to support continuous growth and skill-building. A supportive engineering culture that emphasizes diversity, empathy, teamwork, trust, and efficiency. Why Arcadia? At Arcadia, we celebrate diversity and believe that unique perspectives are essential to our collective success. We are committed to equal employment opportunities and welcome applicants from all qualified candidates eligible to work in India, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or protected veteran status. We are committed to providing reasonable accommodations for individuals with disabilities during the application process, interviews, or employment. Please contact us if you require accommodation. How to Apply: If you are excited about building the next-generation data ecosystem and contributing to Arcadia s mission of a clean energy future, we encourage you to apply. We look forward to learning what you will uniquely bring to our team! Qualification : 6+ years of experience, with 2+ years in a leadership/management role on a data engineering or analytics engineering team.

General Summary Qualcomm is a global leader in wireless networking solutions, shaping the way devices connect to networks in homes, businesses, enterprises, and public venues. The next generation of Wi-Fi solutions aims to meet the increasing demand for low latency, high bandwidth, and the ability to handle the explosive growth of IoT devices while driving smart home and business services innovation. As a Software Product Manager for Qualcomm s Wireless Infrastructure Networking (WIN) business, you will play a pivotal role in defining and driving a comprehensive software platform strategy. This strategy will cater to diverse market needs while ensuring efficiency, performance, and innovation in Wi-Fi solutions. Key Responsibilities Software Platform Strategy: Collaborate with SoC product managers to define market requirements for the WIN software platform. Ecosystem Development: Build and manage relationships with third-party software developers leveraging Qualcomm s platforms. Architecture Innovation: Identify opportunities for software reuse and optimize roadmaps to enhance engineering execution and go-to-market strategies. Feature Prioritization: Distill, prioritize, and communicate customer software feature requirements to geographically dispersed engineering teams. Negotiate feature delivery timelines that align with WIN business goals. Marketing and Evangelism: Develop key marketing messages for the WIN software platform. Maintain expertise in software ecosystems and technical trends, evangelizing internally and externally. Deliver presentations at technical conferences and to customers. Partnership Management: Identify and cultivate partnerships to drive innovation and market impact. Minimum Qualifications Education: Bachelor's degree in Engineering, Information Systems, Computer Science, Humanities, or a related field. Experience: 2+ years of product management or related experience. 5+ years of software architecture and development experience. Proven expertise in delivering 802.11/802.3 networking products to enterprise, carrier, and retail markets. Preferred Qualifications Technical Expertise: Strong experience with software ecosystem development. Deep understanding of networking protocols (TCP/UDP/IP/802.3/802.11x) and drivers from various wireless vendors. Proficiency in Linux networking data path tools (e.g., OVS, DPDK) and processor offload architectures. Familiarity with networking data path services, including PON, QoS, DPI, IDS/IPS, traffic visibility, and telemetry. Experience managing software that supports both proprietary and open-source initiatives. Proficiency in designing modular, reusable, and multi-platform software applications. Leadership and Communication: Exceptional communication skills to influence technical teams across geographies. Proven ability to prioritize and manage synergies between tactical and strategic software features. Education: Master s in Electrical Engineering or Computer Science, or an MBA (preferred). Why Qualcomm? Qualcomm offers the unique opportunity to work on next-generation Wi-Fi solutions that redefine network performance, efficiency, and scalability. As part of the WIN team, you ll collaborate with top-tier engineers, architects, and business leaders to deliver transformative wireless solutions. Become part of a company driving the transformation of Wi-Fi and shaping the future of connectivity. Qualification : Bachelor's degree in Engineering, Information Systems, Computer Science, Humanities, or a related field.

Position: Sales Manager Location: Chennai, Tamil Nadu Employment Type: Full-Time Preferred Qualification: MBA in Sales/Marketing or Engineering Experience Required: 5 10 Years (B2B Tech Sales) Company Overview Bar Code India (BCI) is where innovation meets impact. We empower businesses through cutting-edge solutions in AIDC, RFID, IoT, Automation, and Enterprise Software. Our people are the heart of our success bold thinkers who solve complex problems and shape the future of supply chains and enterprise mobility across industries. If you're ready to challenge the status quo and work in a truly inclusive, fast-paced tech environment, BCI could be your dream career destination. Job Overview We are looking for a passionate and high-performing Sales Manager to drive strategic growth across Tamil Nadu, with a base in Chennai. This individual contributor role is ideal for someone with deep B2B tech sales experience and a proven ability to close complex deals in industries like Retail, E-commerce, Manufacturing, and Automotive. You ll be selling solutions that solve real-world problems from traceability and factory automation to RFID-driven inventory accuracy and intelligent IoT deployments. Key Responsibilities Customer Engagement & Account Management Engage regularly with clients across Tamil Nadu including head offices, warehouses, and factory sites. Build and nurture long-term relationships with decision-makers in key accounts. Drive business growth through upselling, cross-selling, and new client acquisition. Industry & Product Expertise Stay updated on trends and pain points in AIDC, IoT, RFID, and Automation across target industries. Effectively communicate the value of BCI s solutions to solve industry-specific challenges. Sales Strategy & Solution Selling Develop and execute territory sales plans to meet/exceed revenue targets. Use consultative sales techniques to tailor end-to-end technology solutions. Work collaboratively with pre-sales and delivery teams for solution alignment and implementation. Proposals, Presentations & Demos Prepare persuasive sales proposals, product demos, and customer-facing decks. Lead RFP/RFI responses and contract negotiations to closure. Customer Success Partnership Ensure seamless handover to delivery and support teams post-sale. Champion customer success by tracking satisfaction and enabling repeat business. Required Skills & Experience 5 10 years of B2B sales experience in AIDC, RFID, IoT, Software, or Automation industries. Strong track record of success in enterprise/solution selling within Retail, E-commerce, Manufacturing, or Automotive verticals. In-depth understanding of client challenges in supply chain, inventory, and operational automation. Experience managing accounts in Tamil Nadu, preferably from a Chennai base. Exceptional communication, negotiation, and strategic thinking skills. Ability to manage long and complex sales cycles independently. Ideal Attributes Self-driven and entrepreneurial mindset. Strategic thinker with an ability to solve business problems through technology. Comfortable in high-growth, fast-changing environments. Tech-savvy, consultative, and customer-obsessed. Perks & Benefits Competitive compensation and performance incentives Comprehensive health insurance coverage Work alongside a high-performing and collaborative sales team Access to cutting-edge technology and enterprise solutions Inclusive work culture with a focus on learning and career development Qualification : MBA in Sales/Marketing or Engineering