Customer Executive Jobs in Chennai

Position: Customer Support Executive / Telesales Executive Location: Chennai Domain: Banking / Telecom / Airlines Designation: Customer Support Executive / Telesales Executive Education: Any Graduate Languages Required: Tamil, Hindi, Telugu, Malayalam, Kannada Job Description Customer Query Resolution: Manage inbound calls and resolve customer inquiries with accuracy and professionalism. Sales Pitching & Target Achievement: Actively pitch sales and close calls to meet or exceed targets. Cross-Selling: Promote and cross-sell various banking/financial products to existing and potential customers. Customer Database Management: Efficiently manage and update customer databases, ensuring data accuracy and compliance. Candidate Profile Experience: Minimum 6 months to 1 year in a BPO/Call Center environment. Skills High energy and excellent convincing abilities. Strong communication skills, with proficiency in multiple languages (Tamil, Hindi, Telugu, Malayalam, Kannada). Freshers with a passion for customer service and sales are welcome to apply. Preferred: Prior experience in the Banking, Telecom, or Airlines sectors is a plus. Qualification : Any Graduate

CRM Executive Location: Chennai Position Summary We are looking for a proactive CRM Executive to manage customer relationships throughout the post-sales process. This role involves maintaining effective communication with clients, coordinating with internal departments, and ensuring timely documentation, updates, and handovers. The ideal candidate will be customer-focused, organized, and experienced in using CRM or ERP systems to drive customer satisfaction and retention. Key Responsibilities Coordinate all post-sale documentation, including booking forms, KYC collection, and cost sheet confirmations. Conduct customer welcome calls/emails and share receipts, project documents, and key updates. Maintain and update CRM/ERP systems for lead management, project tracking, and payment schedules. Collaborate with the legal team and customers to prepare and process agreements. Assist customers in home loan processing by coordinating with banks and preparing necessary documentation. Generate demand letters based on construction milestones and follow up for stage-wise payments. Handle customer complaints and queries with professionalism, ensuring timely acknowledgment and resolution. Organize joint inspections, manage snag point resolutions, and facilitate final payment collection. Lead the final handover process, ensuring all documentation is complete and communication is clear. Qualifications Bachelor's degree in Business Administration, Sales, or a related field. Strong time management and organizational skills. Basic understanding of project management processes. Candidate Profile Familiarity with sales and negotiation techniques. Hands-on experience with CRM/ERP systems. Effective negotiation and communication skills. Ability to thrive in a high-pressure, deadline-driven environment. Strong relationship-building skills both with clients and internal teams. Decisive, efficient, and quality-focused. High standards of integrity and professionalism. A collaborative team player capable of working across multiple departments. Qualification : Bachelor's degree in Business Administration, Sales, or a related field

Job Title: Chief Manager Strategy Location: Chennai Job Type: Full-Time | Permanent Experience Required: 6 to 10 Years Job Purpose: The Chief Manager Strategy will be responsible for formulating and executing long-term business strategies for TVS Credit, with a strong focus on market dynamics, strategic transformation, and M&A integration. The role includes leading high-impact, cross-functional strategic projects, enabling business turnarounds, and supporting new venture initiatives across the organization. Key Responsibilities: Develop and drive long-term strategic plans (5-year horizon) aligned with company goals, along with medium-term (2 3 years) milestones. Analyze industry trends, competitive landscape, and internal performance to define strategic priorities and business opportunities. Lead cross-functional collaboration with Product, Credit, Operations, Technology, Analytics, HR, and external partners to design and execute strategic initiatives. Conduct detailed market assessments in the NBFC sector to drive transformation across business, technology, organization, and regulatory domains. Translate strategic goals into quantifiable and actionable initiatives with measurable outcomes. Monitor global trends, customer behavior, and innovation in adjacent industries to identify disruptive opportunities and best practices. Collaborate with business transformation teams to ideate and implement new business models and ventures. Lead M&A integration efforts for newly acquired companies, ensuring seamless alignment across functions. Drive strategic projects with a horizontal impact across multiple business verticals and product lines. Travel frequently to Gurugram or other locations for M&A integration, stakeholder meetings, and project execution. Required Qualifications & Experience: MBA from a reputed B-School preferred. 5+ years of experience in Corporate Strategy, Strategic Planning, or Long-Range Planning, preferably in Banking/NBFC/Financial Services. Demonstrated experience in M&A integration, corporate transformation, and business modeling. Key Skills & Attributes: Strong strategic and analytical thinking with sound decision-making capability. Financially astute with deep business acumen and understanding of process improvement. Ability to synthesize complex data and convert it into actionable insights. Excellent executive presence and stakeholder management skills. Strong verbal and written communication; capable of presenting to senior leadership and clients. Proactive, self-driven, and results-oriented with the ability to manage ambiguity. Interest in technology trends and their application in business strategy. Excellent project management, prioritization, and cross-functional leadership skills. Ability to work under pressure and drive initiatives to completion in a fast-paced environment. Be a part of an innovative and rapidly growing organization where strategic thinking and impact-driven leadership are at the core. At TVS Credit, you will work on high-visibility projects that shape the future of our business and drive real results. Qualification : MBA from a reputed B-School preferred

Sales Manager India (South) | 5-8 Years Experience | Chennai Location: Chennai Experience: 5 to 8 Years Job Overview We re seeking an experienced and motivated Sales Manager to join our team in South India. If you are passionate about driving revenue growth and have a proven track record in the construction and real estate industry, this role offers a fantastic opportunity to lead strategic sales initiatives, expand our customer base, and consistently exceed sales targets. Experience & Educational Qualifications 5 to 8 years of sales management experience, preferably in the construction and real estate sector. Bachelor s or Master s degree in Technology or a related field. Key Skills Required Strong ability to generate high-quality leads and engage with C-level executives effectively. Deep understanding of product/module functionalities with the capability to conduct demos independently. Skilled in managing the complete sales lifecycle from product demo and proposal creation to negotiation and closure. Proficient in using sales tools and CRM software to manage pipeline and sales activities. Strategic mindset to align sales efforts with evolving market trends and business objectives. Willingness to travel locally and interstate for client meetings and deal closures. Roles & Responsibilities Generate and nurture leads while building strong relationships with senior decision-makers. Conduct independent product demonstrations to prospects and customers. Manage the end-to-end sales process, including proposal development, negotiation, and deal closure. Collaborate closely with cross-functional teams such as marketing, product development, and customer support to ensure seamless customer engagement and satisfaction. Deliver daily sales reports and updates to the leadership team. Demonstrate ownership and commitment towards achieving sales targets and organizational goals. Travel as needed to meet clients and close sales deals. Preferred Qualifications Familiarity with sales tools and CRM systems for effective pipeline management. Ability to think strategically and adjust sales tactics based on competitive landscape and customer feedback. Flexible working hours to support your work-life balance. Strong focus on learning and professional development. Comprehensive medical and insurance benefits. Be part of a market-leading company in real estate ERP solutions. About In4Velocity Founded in 2004, In4Velocity is a trusted partner for real estate, construction, and infrastructure firms worldwide. Our flagship ERP platform, In4Suite , seamlessly integrates buy-side, sell-side, and internal processes into one comprehensive ecosystem, empowering stakeholders with real-time insights and data-driven decision-making. Supported by a robust Business Intelligence system and unparalleled global support, In4Suite is the preferred choice for organizations aiming to streamline operations and achieve digital transformation in real estate development and construction management. Join In4Velocity and be part of an innovative journey shaping the future of real estate technology. Apply now and take your career to the next level! Qualification : Bachelors or Masters degree in Technology or a related field.

Job Title: Pre-Sales Solutions Specialist RFID & IoT Asset Tracking Location: Chennai, Tamil Nadu (Hybrid) Experience: 5+ years Reports to: CEO Role Overview We are looking for a technical pre-sales professional to spearhead enterprise sales of RFID and IoT asset tracking solutions. You will act as the bridge between client needs spanning IT, manufacturing, and lab operations and our software/hardware portfolio, targeting Fortune 1000 companies and US government agencies. This role requires availability during US East Coast working hours. Key Responsibilities Engage with CTOs, IT leaders, and operations executives to identify and map pain points (asset visibility, audit compliance, loss prevention) to our asset tracking software, RFID tags, and IoT infrastructure. Conduct live demonstrations of real-time tracking solutions across applications such as: Lab equipment calibration management Manufacturing work-in-progress (WIP) and finished goods tracking IT asset audits for data centers Design proof-of-concept scenarios using RFID, BLE, and GPS integrations tailored to customer environments. Collaborate with deployment teams to customize solutions for challenging environments (e.g., clean rooms, oil fields, secure facilities). Educate clients on ROI metrics, highlighting benefits like 80% faster audits, preventive maintenance alerts, and loss reduction. Qualifications Minimum 5 years experience in B2B pre-sales, preferably within IoT, RFID, or enterprise SaaS domains. Technical fluency in RFID hardware, ERP/CMMS system integrations, and sensor networks is highly preferred. Proven track record selling to pharmaceutical, biotech, or industrial sectors. Lead deployments for an 18+ year innovator with prestigious clients including the Air Force and top biotech firms. Gain access to a proprietary RFID Tags Lab and a customizable software suite. Attractive compensation package with competitive base salary plus commission tied to enterprise deal closures.

Your Impact In this role, you will provide dedicated administrative support to several executive-level colleagues, always maintaining a customer-focused approach and demonstrating the highest standards of customer service. Your core responsibility will be to organize the busy workdays of your supported colleagues, ensure smooth progress on their projects, communicate on their behalf with clients, and effectively solve problems by collaborating with others. Key responsibilities include: Managing complex calendars, coordinating international travel, and facilitating communication between clients and internal teams. Using advanced communication skills to negotiate, persuade, and navigate complex situations. Developing solutions for ambiguous scenarios and managing them end-to-end, applying practical judgment, resourcefulness, and high-level ownership. Anticipating and proactively addressing the needs of supported colleagues by building close working relationships and fully understanding their priorities and working preferences. Engaging with executive-level colleagues and responding appropriately, ensuring relationships are maintained in a professional and customer-focused manner. In this fast-paced and dynamic environment, adaptability and resilience will be crucial, especially when working under tight deadlines. We re looking for professionals with attention to detail and problem-solving skills who can collaborate in a team environment. Emotional intelligence is highly valued, as your ability to engage and respond appropriately will be vital for maintaining relationships. This role is an excellent opportunity for individuals with backgrounds in customer service, corporate administration, tourism, hospitality, aviation, or those already in assistant roles who wish to further develop their knowledge and skills. We provide extensive training to support your growth. Benefits & Perks McKinsey offers a competitive salary along with a comprehensive benefits package that includes: Physical and Mental Well-being: Healthcare coverage for you, your spouse/domestic partner, and children (medical, dental, mental health, and vision). Life and business travel accident insurance. Paid time off, plus additional paid time off to volunteer and support charitable causes. Financial Well-being: Annual performance-related bonus. Fully paid leave for new parents. Learning & Development: Comprehensive onboarding to your new role. Access to learning programs (including unlimited e-learning courses), coaching/mentorship opportunities, and a feedback culture. Professional development opportunities for career growth across the firm. Perks: Modern office space with free snacks and beverages. Comfortable and reliable transportation provided to and from the office. Competitive rewards and recognition. A supportive community in an international, diverse, equitable, and inclusive environment, with firm-wide initiatives and communities. Well-being initiatives and connectivity events. Your Growth You will be an integral part of the Global Administration team, based in McKinsey s vibrant Global Capabilities & Services office in Bengaluru/Gurgaon. This team excels in providing exceptional administrative, organizational, and logistical support, ensuring our colleagues and the firm operate efficiently and fulfill our mission of creating positive, enduring change in the world. You ll collaborate with consultants, firm leaders, external clients, and vendors, supporting managers and partners based in different offices, while working closely with your team of executive assistants onsite. A career at McKinsey is a journey of growth. In our dynamic culture, we constantly teach and learn from one another, and we are committed to creating an environment for you to unleash your potential, helping you grow into a better colleague and succeed in your role. Your Qualifications and Skills Fluency in English (C1 level CEFR or equivalent) for effective verbal and written communication. University degree or equivalent educational qualification. 1+ years of professional experience preferred. Strong email and calendaring skills, with proficiency in Windows and Microsoft Office applications; Outlook proficiency is preferred. Exceptional customer orientation, with the ability to handle confidential and/or sensitive information professionally. Strong administrative, organizational, and problem-solving skills. Ability to work effectively in a fast-paced, deadline-driven environment, including prioritization skills, flexibility, sense of urgency, and dealing with ambiguity. Attention to detail, a can-do attitude, and an ownership mindset. Eagerness to learn, collaborate, and share knowledge across regions and teams. Ability to establish and strengthen relationships with colleagues, clients, and external vendors across the globe. Qualification : University degree or equivalent educational qualification.

Job Title: Customer Service Executive Function: Customer Experience Experience: 2-3 years in Customer Service Education: Graduate: Any discipline Postgraduate: MBA, PGDM (preferred) Job Purpose: As a Customer Service Executive, you will be responsible for delivering exceptional customer service, enhancing customer experience, and acting as a brand ambassador for the company. Your role involves resolving customer queries, improving service quality, and ensuring customer satisfaction, loyalty, and retention. Roles & Responsibilities: Customer Support & Query Resolution: Provide timely and effective resolutions to customer queries and complaints. Take ownership of customer issues and follow through to resolution. Maintain accurate records of customer interactions and service actions. Service Quality & Process Improvement: Develop and implement service policies, procedures, and standards. Analyze MIS reports to enhance productivity and efficiency. Stay updated with industry best practices to improve customer experience. Customer Engagement & Brand Advocacy: Actively monitor and engage with customers on Twitter, Facebook, and other social platforms. Participate in social media discussions, blogs, and online communities. Improve the company s brand image by effectively handling complaints and grievances. Team Development & Resource Management: Mentor and develop customer service team members. Foster an environment of encouragement and empowerment to drive performance. Ensure adherence to budget and resource utilization for achieving qualitative and quantitative targets. Stakeholder & Cross-Functional Collaboration: Liaise with internal departments to ensure quick resolution of customer issues. Identify business opportunities by analyzing customer feedback. Work towards reducing resolution time through effective close-looping. Key Competencies: Strong understanding of customer service principles and best practices. Excellent communication, problem-solving, and interpersonal skills. Ability to handle social media interactions and brand reputation management. Data-driven approach to service quality enhancement and process optimization. Experience in mentoring teams and managing customer service operations. Be part of a customer-centric organization focused on service excellence. Gain hands-on experience in customer engagement, service strategy, and brand advocacy. Work in a dynamic and collaborative environment with growth opportunities. If you are passionate about customer service and eager to make a difference, we would love to hear from you! Qualification :

Job Title: Sales Executive Financial Services Job Description: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is seeking young, enthusiastic, and aggressive sales professionals to join our growing sales network. As a front-end Customer Service Company, we specialize in financial services and have a strong presence across major cities in India. Key Responsibilities: Drive business by achieving monthly sales targets and acquiring new customers. Conduct consultative selling of ESA card products via Retail, Corporate, and Venue Sales channels. Prospect new customers through existing leads, cold calling, and lead generation strategies. Execute and track sales activities, including campaigns, referrals, and self-generated leads. Set appointments, understand customer needs, and recommend the most suitable product. Conduct thorough research on prospects before making sales calls. Ensure accurate and complete submission of all customer applications. Act as the interface between American Express (Amex) and customers to resolve processing issues. Drive customer onboarding and spend enablement activities. Stay up-to-date on industry trends, competitor products, and market conditions. Attend staff meetings, industry conferences, trade shows, and networking events. Maintain high standards of compliance and controls in all sales processes. Engage with premium customers to build strong relationships and enhance their experience. Expand internal and external partnerships to drive sales performance and revenue growth. Skills & Qualifications: Excellent communication and sales skills. Prior experience in financial services, credit card sales, or merchant acquiring is preferred. Strong ability to generate leads, cold call, and close deals effectively. Self-motivated and goal-oriented with a proven track record of meeting sales targets. Ability to work independently and collaborate with internal teams. Willingness to travel and attend industry events. Best-in-industry incentive schemes for high performers. Exciting growth opportunities in a rapidly expanding organization. Work with a renowned financial services company and gain valuable experience. If you have a passion for sales and customer engagement, we invite you to apply and build a rewarding career with us!

Job Title: Audio Visual (AV) Systems Engineer General Summary: Qualcomm is seeking an experienced Audio Visual (AV) Systems Engineer to support and maintain corporate AV standard solutions, ensuring seamless communication across business units. This role is responsible for designing, implementing, and maintaining AV systems that deliver a consistent and high-quality user experience. The ideal candidate should possess strong troubleshooting skills, executive-level customer service abilities, and expertise in Microsoft Teams Rooms (MTR), Crestron, Extron, Biamp, and AV hardware/software solutions. The role also involves budgeting, scheduling, and collaborating with AV integrators to exceed customer expectations. Key Responsibilities: AV System Implementation & Support: Design, implement, and maintain corporate AV standard solutions to enhance communication and collaboration. Troubleshoot and resolve AV system issues using root cause analysis techniques. Provide end-user training and support for Microsoft Teams Rooms (MTR) and other AV systems. Align AV solution standards and practices to ensure optimal system performance and consistency. Collaborate with AV integrators, IT teams, and business units to meet AV requirements. Technical Expertise & System Maintenance: Expertise in Crestron, Extron, Biamp, and other AV control systems. Basic knowledge of AV programming and graphical user interfaces. Experience working with audio/video signal test generators, laser levels, SPL meters, and RTA equipment. Familiarity with AutoCAD for AV system designs. Support locally managed PA systems and live event production setups. Project Management & Collaboration: Work closely with AV integrators, vendors, and internal teams to deploy and optimize AV solutions. Assist in budgeting and scheduling AV projects to ensure timely and cost-effective delivery. Provide detailed reports and recommendations on AV system performance and improvements. Maintain alignment with Qualcomm s AV standards and industry best practices. Minimum Qualifications: Bachelor s/Master s degree in Information Technology, Computer Science, Computer Engineering, or a related field. OR 1+ year of IT-related work experience with a non-technical Bachelor s degree (e.g., Business, Humanities, Marketing). OR 3+ years of IT-related work experience with a high school diploma or equivalent. 3 to 15 years of experience working with AV systems and related technologies. Preferred Skills & Experience: Hands-on experience with Microsoft Teams Rooms (MTR), Crestron, Extron, Biamp. Strong troubleshooting and root cause analysis skills. Knowledge of AV programming, graphical user interfaces, and AutoCAD. Experience supporting live events, streaming, and PA system setups. Excellent communication, customer service, and project management skills. Physical Requirements: Ability to transport and install equipment up to 20 lbs. Work on cutting-edge AV technologies in a global and innovative environment. Collaborate with top-tier professionals and industry leaders. Enjoy a competitive compensation package, career growth opportunities, and professional development.

Position: Sales Development Representative (SDR) About DevRev: DevRev s AgentOS is a purpose-built platform for SaaS companies, featuring three modern CRM apps designed for support, product, and growth teams. It connects end users, sellers, support staff, product teams, and developers, consolidating multiple business apps and converging several teams into one unified platform. Unlike traditional CRMs, DevRev embraces a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to enhance product velocity and reduce customer churn. Thousands of companies rely on DevRev s low-latency analytics and customizable LLMs to succeed in the era of GenAI. Headquartered in Palo Alto, California, DevRev has global offices and has raised $100 million in funding from investors such as Khosla Ventures and Mayfield, at a $1.1 billion valuation. We are proud to be named one of Forbes 2024 America s Best Startup Employers. Founded by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation and help companies thrive in the rapidly evolving AI-driven SaaS landscape. Job Description: We are seeking a motivated and results-driven Sales Development Representative (SDR) to join our dynamic sales team. In this role, you will be responsible for generating and qualifying leads, setting appointments, and helping drive the sales pipeline for DevRev. You will work closely with our sales and marketing teams to ensure our outreach is aligned with customer needs and business goals. Key Responsibilities: Lead Generation: Identify and reach out to potential customers. Qualifying Leads: Assess leads to determine their suitability for sales engagement. Setting Meetings: Arrange virtual meetings between leads and Sales Representatives. Product Knowledge: Understand and clearly communicate the value of DevRev s products. Sales Goals: Meet or exceed sales targets through effective outreach and relationship-building. Data Management: Log all customer interactions and sales activities into the CRM system. Team Collaboration: Work closely with the sales and marketing teams to ensure smooth handoffs and alignment on strategies. Typical Work Week: Research prospects, including company profiles, decision-makers, needs, and contact details. Contact prospects via phone, email, social media, and networking to develop sales opportunities. Set up appointments for leads to meet virtually with the sales team. Maintain accurate and organized sales activity reports within the CRM system. Qualifications: 2+ years of experience in B2B sales or business development. Excellent communicator both written and verbal. Experience setting appointments and developing relationships through social media platforms (e.g., LinkedIn, Twitter). Strong interpersonal skills, with the ability to build and maintain relationships through social networking. Comfortable engaging with senior executives both over the phone and via video (Zoom meetings, webinars, etc.). Familiarity with CRM systems and sales outreach tools (e.g., Outreach, ZoomInfo). You Are: Proactive: You take the initiative and don t wait for direction. Persistent: Rejection doesn t discourage you it fuels you to keep going. An Excellent Communicator: You listen, understand, and communicate your message clearly and concisely. Open to Change: You are inspired by continuous improvement and adaptable to new approaches. Calm Under Pressure: You thrive under pressure, staying productive and focused on solutions. Culture: At DevRev, our culture is built on the values of hunger, humility, honesty, and acting with heart. Our vision is to help build the world s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

Role Overview: We are seeking an experienced Business Head / Practice Head for the Ideas2IT Consulting Practice. The ideal candidate will have substantial experience in the Indian IT services industry, specifically in areas such as Digital Transformation, Solution Design & Consulting, Pre-Sales, and Customer Advisory. As a leader, you will take end-to-end ownership of the consulting team, collaborating with the Ideas2IT executive team. The role involves overseeing all aspects of the consulting practice, from strategy to execution, with significant responsibilities in Pre-Sales. Why Choose Ideas2IT? At Ideas2IT, we combine the best attributes of both product startups and services companies. With multiple product initiatives and customer-facing projects, you will have exposure to diverse technologies and growth opportunities. As Generative AI (Gen AI) continues to transform industries, we are committed to leveraging these advancements, alongside leading companies like Microsoft. What s in it for You? End-to-End Ownership: Oversee the entire consulting practice, including strategy, execution, offerings, pre-sales, revenues, consulting project execution, and people leadership. Strategic Leadership: Lead the consulting offerings portfolio, defining and maintaining the value proposition. Team Leadership: Set up and manage a central Pre-Sales team that collaborates with sales, practice, and delivery teams to develop proposals and presentations. Thought Leadership: Create value through articles, blogs, lead magnets, and speaker sessions. Impactful Projects: Lead and execute consulting projects, including workshops, assessments, and advisory engagements. What You ll Bring: Industry Experience: 18-20 years of experience in the IT services industry. Consulting Expertise: 10-12 years in consulting, practice, and pre-sales roles, with a deep understanding of Digital Transformation, AI & ML, Data Science, Data Engineering & Analytics, BI, and Cloud technologies. Pre-Sales Proficiency: Hands-on experience in Pre-Sales, working closely with sales and practice teams to develop proposals and presentations. Consulting Leadership: Proven experience in executing consulting projects such as workshops, assessments, and advisory engagements. Project Delivery: Strong knowledge of IT services project execution and delivery, especially in the Global Delivery (Onsite-Nearshore-Offshore) model. Leadership Skills: Outstanding leadership abilities, with excellent communication and collaboration skills. Ability to work as an Individual Contributor and across team boundaries. Domain Expertise: Consulting experience with US customers, particularly in the healthcare sector. Technology Proficiency: Prior experience in custom Application Development with the latest technology stacks, along with knowledge of AI, ML, Gen AI, and LLMs. Industry Knowledge: Domain expertise in healthcare and/or financial services is preferred. About Ideas2IT: Ideas2IT operates at the intersection of Technology, Business, and Product Engineering, delivering high-caliber Product Development services. Initially established as a CTO consulting firm, we have evolved into leaders in cutting-edge technologies like Generative AI, helping our clients embrace innovation. We specialize in applying technology to address real-world business challenges. Our proven track record includes developing AI-driven solutions for industry giants such as Facebook, Bloomberg, Siemens, and Roche. Leveraging our product-centric approach, we ve successfully incubated AI-based startups like Pipecandy, Element5, IdeaRx, and Carefi, all backed by venture capital. With 14 years of remarkable growth, we are committed to pushing boundaries and achieving ambitious objectives. Qualification : 10-12 years of prior experience in consulting, practice and pre-sales related roles

About Comcast: Comcast is a Fortune 50 leader at the intersection of media and technology. With a focus on innovation, we create groundbreaking entertainment and online experiences for millions of customers worldwide. If you're passionate about teamwork, revolutionizing industries, and leading the future of media and technology, Comcast is the place to grow your career. Job Summary: The Data Analyst will work cross-functionally to collect, analyze, and model data to uncover trends and provide actionable insights. You'll support key business decisions through exploratory analysis, forecasting, and optimization. This role requires in-depth technical expertise, independent prioritization, and clear communication of findings to stakeholders. Core Responsibilities: Data Collection & Analysis: Work with business leaders to understand requirements and develop technical specifications. Retrieve, analyze, and summarize complex data from platforms like Teradata, SQL Server, Hadoop, and AWS. Identify relevant data sources and combine disparate datasets for actionable insights. Exploratory & Predictive Analysis: Conduct exploratory data analysis and hypothesis testing to uncover trends and drivers. Develop forecasting models for key business metrics such as sales and demand. Measure the impact of campaigns, features, or initiatives and identify opportunities for improvement. Visualization & Communication: Create narrative-driven presentations and effective data visualizations for executives and decision-makers. Communicate insights clearly and concisely to influence strategic business decisions. Innovation & Collaboration: Stay updated on trends in analytics, statistics, and machine learning, and apply them to solve business challenges. Promote a culture of knowledge sharing, healthy skepticism, and teamwork within the organization. Customer-Focused Approach: Drive results by integrating feedback from customers and employees via Comcast s Net Promoter System (NPS). Champion the customer experience and advocate for seamless digital interactions. Compliance & Accountability: Adhere to Comcast s Operating Principles and ensure regular, consistent, and punctual attendance. Fulfill additional duties as needed. Qualifications: Must-Have: Proven experience with big data platforms (e.g., Teradata, SQL Server, Hadoop, AWS). Strong proficiency in data analysis, hypothesis testing, and forecasting techniques. Ability to develop clear and compelling data visualizations and presentations. Exceptional problem-solving and independent judgment skills. Preferred: Knowledge of emerging analytics trends, statistics, and machine learning. Experience with business operating frameworks and a results-driven approach. Familiarity with Net Promoter System (NPS) feedback integration. Diversity & Inclusion: We believe diverse perspectives drive innovation and success. Growth-Oriented Culture: We foster an environment of learning and collaboration. Employee Benefits: Comprehensive benefits package, flexible schedules, and career development opportunities. Impactful Work: Be part of an organization that shapes the future of media and technology. Disclaimer: This description provides a general overview of the role. It is not intended to encompass all responsibilities or qualifications. Comcast is proud to be an equal-opportunity workplace, considering all applicants regardless of race, religion, gender, disability, or veteran status.

Ecommerce Executive / Specialist Department: Ecommerce Location: Chennai Type: Full-time Overview We are seeking a results-driven Ecommerce Executive/Specialist to manage Zebronics online category portfolio across multiple marketplaces. The role focuses on driving sales growth, improving product visibility, executing campaigns, and ensuring operational efficiency across platforms such as Amazon, Flipkart, and other e-commerce channels. The ideal candidate combines analytical skills with strong operational execution to manage multiple SKUs and categories effectively. Key Responsibilities Manage Zebronics category portfolio across e-commerce platforms, ensuring high product visibility and sales performance. Develop and execute platform-specific sales strategies to drive conversions, traffic, and category growth. Coordinate with platform category managers to plan and execute promotions, deals, and campaigns aligned with business goals. Maintain product data accuracy across platforms, updating specifications, images, and new product launches. Monitor and improve content scorecards as per platform guidelines to enhance product visibility and rankings. Plan and implement pricing strategies, discounts, and seasonal campaigns to maximize sales and profitability. Track category-level P&L, analyze spend versus ROI, and ensure profitability while achieving sales targets. Collaborate with finance teams to reconcile claims, commissions, and promotional spends with marketplaces. Analyze sales data, traffic, conversion rates, and platform metrics to identify trends, opportunities, and areas for improvement. Prepare and present weekly/monthly performance reports with insights on sales, growth, and competitive benchmarking. Recommend strategic adjustments to improve revenue and operational efficiency. Work closely with marketing, inventory, finance, and logistics teams to ensure smooth campaign execution and stock management. Liaise with marketplace representatives to resolve operational issues and ensure compliance with platform SLAs and policies. Required Skills & Competencies Strong knowledge of category management, product listing, and e-commerce operations across multiple platforms. Proven experience managing multiple SKUs and ensuring operational efficiency in a fast-paced e-commerce environment. Proficiency in MS Excel (Pivot Tables, VLOOKUP, Data Analysis) for reporting and performance tracking. Strong communication and stakeholder management skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Analytical mindset with a deep understanding of online consumer behavior and sales funnel optimization.

Accounts Executive Reconciliation Department: Accounts Location: Chennai Type: Full-time Overview We are seeking a detail-oriented Accounts Executive Reconciliation to manage financial reconciliations for e-commerce transactions. The role involves verifying marketplace settlements, tracking claims, ensuring accurate accounting of payments, and supporting month-end closing processes across multiple platforms. Key Responsibilities Perform daily, weekly, and monthly reconciliations of sales, payments, commissions, and returns across marketplaces such as Amazon, Flipkart, Zepto, Blinkit, BigBasket, Swiggy, and others. Verify and reconcile payment settlements, deductions, commissions, and chargebacks as per marketplace reports. Track and validate promotional spends, advertising deductions, and logistics fees charged by platforms. Maintain detailed records of pending claims, short payments, or discrepancies, and coordinate with platform account managers for resolution. Reconcile refunds, cancellations, and returns to ensure accurate posting and adjustments in books. Coordinate with e-commerce operations and finance teams to match invoices, dispatches, and receipts accurately. Prepare reconciliation summaries and MIS reports highlighting variances, trends, and actionable insights. Support month-end closing by ensuring accurate booking of revenues, commissions, and e-commerce-related expenses. Liaise with marketplace finance teams for claim submissions, payment follow-ups, and issue resolution. Ensure compliance with accounting policies, GST requirements, and internal audit standards. Continuously review reconciliation processes to identify gaps, streamline workflows, and improve accuracy. Required Skills & Competencies Strong knowledge of accounting principles, reconciliation processes, and ledger management. Proficiency in MS Excel (VLOOKUP, Pivot Tables, Data Validation) and accounting software such as Tally ERP, SAP, or Zoho Books. Analytical mindset with excellent attention to detail and numerical accuracy. Ability to identify discrepancies quickly and resolve them systematically. Strong communication and coordination skills for cross-department interactions. Effective time management and organizational skills to handle large data volumes efficiently.

Position: Business Development Executive Location: Chennai Education: Any Graduate Job Roles and Responsibilities Client Relationship Building: Establish and nurture relationships with potential clients, identifying new business opportunities for both domestic and international processes. Database Management: Maintain and update a database of prospective clients, ensuring accurate contact information and lead status. Lead Generation: Make cold calls and reach out to potential clients to generate new business leads and opportunities. Proposal Support: Assist in drafting and preparing business proposals, including quotations and presentations tailored to client needs. Product Knowledge: Stay informed about all products and services offered by the company to effectively communicate value to prospective clients. Client Meetings: Coordinate and arrange meetings for senior management with potential clients to explore business opportunities. Candidate Profile Experience: Proven experience in Business Development, preferably within the BPO/Call Center industry. Skills Proficient in creating PowerPoint presentations, preparing business modules, and tailoring quotations. Excellent written and verbal communication skills, with the ability to effectively interact with clients. Strong negotiation skills with a keen ability to close deals. Attributes Ability to work under pressure and meet targets in a fast-paced environment. Strong interpersonal skills and a proactive approach to building relationships. Qualification : Any Graduate

Accounts Executive Location: Chennai Position Summary We are seeking a detail-oriented Accounts Executive to manage daily accounting functions including invoice processing, statutory compliance, reconciliations, and financial documentation. The ideal candidate will have hands-on experience in TallyPrime, GST, and TDS filings, and will coordinate across departments to ensure seamless financial operations. This position plays a vital role in maintaining accurate financial records and supporting audits. Key Responsibilities Process invoices and receipts daily with zero backlog. Ensure timely and accurate accounting of statutory payments such as GST, TDS, and Advance Tax. Perform bank and account reconciliations to maintain financial accuracy. Handle end-to-end invoicing, payment processing, and collections. Reconcile accounts payable and receivable; investigate discrepancies and provide explanations. Ensure adherence to internal accounting policies and controls. Assist in preparing documentation for statutory and internal audits. Maintain and organize financial records systematically for easy access and compliance. Collaborate with other departments to gather and verify financial data. Provide administrative and financial support to senior accountants and management. Participate in training and development activities to enhance financial and accounting skills. Support various finance-related projects and tasks as assigned by senior management. Required Qualifications & Skills Education: Minimum B.Com (from a regular university not distance learning); M.Com or equivalent preferred. Experience: Minimum 2 years of accounting experience, preferably in the real estate sector. Technical Skills: Proficiency in TallyPrime and Microsoft Excel. Strong knowledge of GST and TDS return filings. Ability to post accounting entries accurately. Other Skills: Strong attention to detail and organizational skills. Excellent written and verbal communication. Ability to work independently and within a team. Preferred Candidate Profile Female candidates are encouraged to apply. Proactive and willing to learn from seniors. Strong sense of accountability and professionalism. Qualification : M.Com or equivalent preferred

Business Intelligence Lead Experience: 6+ Years Location: Chennai Company: Kaleidofin About Kaleidofin Kaleidofin is a pioneering fintech platform creating a digital ecosystem to provide financial access for everyone, everywhere. Through our ki credit platform, we deliver credit health assessments, middleware integration, advanced risk management dashboards, and debt capital market structuring enabling financial institutions to serve underserved segments like women entrepreneurs, farmers, and MSMEs across India, Bangladesh, and Kenya. With over 6 million customers impacted and more than $3 billion facilitated in debt capital, Kaleidofin is backed by global investors including the Gates Foundation, Omidyar Network, and Blume Ventures. Recognized internationally by Forbes Asia and the United Nations, and winner of RBI s Swanari TechSprint and G20 TechSprint 2024, we are committed to innovation and impact. Role Overview We are seeking an experienced Business Intelligence Lead to drive data analytics and reporting efforts that inform strategic decisions across risk, credit, compliance, fraud detection, and product performance. The ideal candidate will bring strong leadership, a deep understanding of financial services data, and hands-on expertise in BI tools and data governance. Key Responsibilities Team Leadership & Development Lead and mentor the Data Analytics team; identify skill gaps and implement training plans. Data Analysis & Insights Leverage BI tools (Power BI, Tableau, Looker) to deliver actionable insights that drive business and partner strategies. Develop and optimize dashboards and reports aligned with business goals. Data Visualization & Reporting Create clear, interactive visualizations for diverse stakeholders, ensuring accessibility and timeliness. Manage robust data pipelines using ETL/ELT tools like Informatica, Talend, or Airflow. Collaboration & Stakeholder Management Partner with cross-functional teams to gather data requirements and support executive, regulatory, and product reporting needs. Present insights to senior leadership to promote data-driven decision-making. Process Improvement & Automation Automate routine reporting and continuously enhance BI tools and workflows for efficiency and accuracy. Data Governance & Compliance Maintain data quality standards and governance practices ensuring compliance with data privacy regulations. Interface with auditors and compliance teams as required. KPI Management Achieve >90% data accuracy through audits and corrections. Ensure >80% user adoption of BI products by monitoring engagement metrics. Deliver cost savings by evaluating BI-driven efficiency improvements. Who You Are Bachelor s or Master s degree in Computer Science, Data Science, Information Systems, or related fields. 6+ years in BI, analytics, or data architecture, with 3+ years in leadership or architect roles. Hands-on experience with BI platforms (Power BI, Tableau, Looker) and proficient in SQL querying. Strong knowledge of financial data domains: credit scoring, transactions, KYC, fraud, lending, payments. Experience with credit bureau data (Experian, Equifax, CRIF) preferred. Experience with cloud data platforms (AWS, GCP, Azure) and data warehousing concepts. Familiarity with machine learning applications in BI or data science is a plus. Relevant certifications such as Microsoft Data Analyst Associate or AWS Certified Data Analytics are advantageous. Join a high-impact team revolutionizing financial inclusion. Work with cutting-edge BI technologies in a fast-growing fintech startup. Thrive in a culture that values innovation, collaboration, and continuous learning. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Information Systems, or related fields

Job Title: Business Development Executive Experience Required: 1 3 Years Location: Chennai Job Summary: We are looking for a dynamic and driven Business Development Executive to join our team. The ideal candidate will be responsible for driving sales, building strong relationships with prospective learners, and promoting our IT training, certification, and career services across India, with a special focus on Tamil Nadu. Key Responsibilities: Generate leads and enrollments by promoting IT training and career services to learners across India. Leverage knowledge of international marketing to attract a wider audience, especially from Tamil Nadu. Build and maintain a database of prospective students for cold calling and follow-ups. Prepare and deliver impactful presentations tailored to the career goals of potential students. Identify new business opportunities, generate leads, and convert them into sales. Ensure achievement of sales targets and contribute to business growth. Collaborate with internal teams to refine messaging and align strategies. Required Skills: Strong sales aptitude with a blend of intellect, determination, and executive presence. Excellent verbal and written communication skills, including presentation and public speaking. Proven ability to conduct persuasive presentations over the phone to students and their parents. In-depth understanding of the entire sales cycle, from prospecting to closing. Ability to effectively manage a sales territory and meet or exceed quota goals. Proficiency in report writing and using CRM tools is an advantage. Desired Profile: Prior experience in IT education/training sales or business development. Familiarity with student engagement and education marketing strategies. Strong interpersonal and negotiation skills. Goal-oriented and self-motivated.

Sales Support Specialist Location: Chennai Employment Type: Full-Time We re looking for a Sales Support Specialist to take charge of the top of our sales funnel generating and qualifying leads for our software-services offerings. In this high-impact role, you'll proactively engage prospects through cold calls, emails, LinkedIn, and more to schedule qualified meetings for our Account Executives. Over time, you'll also have the opportunity to help grow and mentor a high-performing lead generation team. Key Responsibilities Lead Generation & Outreach Drive outbound prospecting via cold calls, personalized emails, LinkedIn messages, and social channels Research and identify key decision-makers in target accounts across verticals like Healthcare, Industrial IoT, Manufacturing, and Semiconductors Build and manage a strong pipeline of qualified leads Qualification & Meeting Scheduling Conduct initial discovery calls to assess needs and ensure fit with our services Book high-quality meetings and seamlessly hand off warm leads to the sales team CRM & Campaign Management Maintain accurate records in CRM tools (e.g., Salesforce, Apollo, ZoomInfo, Sales Navigator) Develop and optimize outreach cadences using automation tools Reporting & Optimization Track and report on daily and weekly KPIs calls made, meetings booked, pipeline value, etc. Analyze campaign performance and continuously refine messaging for better conversions Team Building & Mentorship (Future Opportunity) After proving individual success, contribute to hiring and coaching 1 3 junior team members Share best practices and help document lead-gen processes Required Qualifications 3 8 years of experience in sales support or inside sales with proven pipeline-building success Background in selling software-services or professional services (e.g., IoT, QA/testing, AI/ML, custom software) Proficient in multichannel outreach cold calling, email, LinkedIn, social selling Strong written and verbal communication skills Experience with at least one of the following industries: Healthcare, Manufacturing, Industrial, or Semiconductor Skilled in using CRM and sales enablement tools Preferred Skills & Attributes Self-motivated with a strong hunter mentality resilient, target-driven, and action-oriented Quick learner with the ability to understand technical solutions and communicate business value Experience mentoring or leading junior sales reps is a plus Highly organized, detail-focused, and data-driven in your sales approach

Job Title: Senior Manager Consumer Durables Location: Chennai Job Type: Full-Time | Permanent Job Purpose: To support the Consumer Durable (CD) business by monitoring key performance indicators, coordinating with field teams, managing incentives, ensuring adherence to hygiene standards, and driving automation projects. The role aims to optimize operational efficiency and help achieve business growth targets. Key Responsibilities: Track and analyze daily performance metrics for the Consumer Durables business; provide actionable insights to Product and Leadership teams. Collaborate with Field Teams to manage Field Officer (FO) mapping and ensure targets align with the Annual Operating Plan (AOP). Monitor compliance with hygiene parameters such as eKYC, eMandate registrations, and incentive disbursement processes including Field Executive Monthly Incentives (FEMI) and Semi-Annual Executive Monthly Incentives (SEMI). Lead the preparation of field team incentive calculations (maker), coordinating with HR for validation and payouts (checker). Design and implement contests and incentive programs for field teams, particularly during peak seasons like Summer and SON (September November), to drive business momentum. Work closely with the Business Intelligence (BI) team to support and contribute to the development of Tableau dashboards and automate MIS reporting. Qualifications & Experience: Graduate or Postgraduate degree in Business Administration, Finance, or related fields. Minimum 6 years of experience in Sales Operations, Business Support, or Product roles, preferably in the NBFC or Consumer Durables finance sector. Functional Competencies: Strong analytical skills with the ability to interpret and translate complex data into business insights. Excellent communication and interpersonal skills for effective cross-functional collaboration. Experience in working closely with Field Teams and managing MIS and incentive-related functions. Behavioral Competencies: Sound decision-making skills backed by analysis and sound judgment. Strong presentation and articulation abilities. High attention to detail and ability to manage multiple tasks under pressure. Qualification : Graduate or Postgraduate degree in Business Administration, Finance, or related fields