Customer Expectations Management Jobs in Surat

Customer Convenience Executive Location: Surat Job Summary We are looking for a Customer Convenience Executive who will be responsible for the collection of all outstanding payments from clients. Responsibilities and Duties Manage and collect all outstanding payments from clients. Ensure that all customer information is accurate, including phone numbers and addresses. Convert non-service clients into service clients. Maintain a relationship with customers and ensure timely follow-ups. Work efficiently with MS Office and databases. Comfortable working with targets. Excellent communication and interpersonal skills. Strong problem-solving and critical-thinking abilities. Comfortable working both in the office and on the field. Work Experience 0 to 1 year of experience Employment Type Full-time

Business Analyst B2G Location: Surat Employment Type: Full-time Openings: 1 Experience: 1+ Year Responsibilities Engage with government portals to understand their needs, objectives, and constraints. Contact government authorities to gather requirements. Create detailed technical documentation, including business cases and process flows. Act as a liaison between government agencies and internal technical teams. Collaborate with project managers, developers, and QA teams to ensure successful project delivery. Support project planning, including timelines, budgets, and resource allocation. Participate in user acceptance testing (UAT) and ensure deliverables meet stakeholder expectations. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field. Certifications like CBAP, CCBA, or PMP are a plus. 1+ year as a Business Analyst, preferably in the IT domain. Experience working with government clients or projects is highly desirable. Strong analytical and problem-solving skills. Proficiency in tools like MS Office, project management software. Excellent communication and interpersonal skills. Shift Timings Morning Shift Qualification : Bachelors degree in Computer Science, Information Technology, Business Administration, or related field.

Sales And Marketing Experience: 1 to 2 Years Position: 2 Education: BE / Post Graduation (MBA or Equivalent) Responsibilities : Responsible from attending inquiries to closing sales. Work with the business development team to plan the strategies to increase the Sales. Should be able to research current market identifies new clients and business opportunities. Gets the sale using various customer sales methods. Evaluate client s skills and needs and build productive long-lasting relationships. Context based demonstration of the existing projects to the potential Client. Ability to learn and Use the CRM to capture all the activities of Sales. Collaborate with the current Partners and drive to identify new Partners. Should possess a good, pleasant personality with good communication and convincing skills. Customer Driven and understand the value of a Customer. Should be familiar with digital Marketing tools (added advantage). Qualification : BE / Post Graduation (MBA or Equivalent)

Project Manager India Development Team (Scrum/English Communication Focus) We are seeking a dynamic Project Manager to lead our day-to-day development team in India, focusing on clear, effective English communication and pragmatic project management based on Scrum. Core Responsibilities: Coordinate software development and operational tasks Manage project workflows using Jira Facilitate clear, consistent communication in English across global teams Balance development work with operational priorities and bug resolution Track project progress and report status to leadership Communication Expectations: Fluent, professional English is critical Proactively communicate project status, challenges, and opportunities Use clear, direct language to prevent misunderstandings Technical Skills: Experienced with Jira project tracking Flexible approach to project methodology Basic understanding of software development processes Ideal Candidate Profile: Strong English communication skills Adaptable project management style Experience managing international/distributed teams Problem-solving mindset Patient and culturally aware

About Casepoint Welcome to Casepoint where innovation meets security in eDiscovery solutions! We re a cloud-based platform trusted by top law firms and multinational corporations to handle their most critical matters. For nearly a decade, we've been on a rapid growth trajectory, and now we're expanding our global team. At Casepoint, we celebrate a work-hard, play-hard culture, where teamwork, open communication, and kindness are at the heart of everything we do. Exciting News: We have 4 open positions and are looking for dynamic individuals to join our growing team! Position Overview What You'll Do As a Business Development Executive, your role will be both challenging and rewarding. Here s what you ll be up to: Sales & Market Research: Dive deep into understanding market trends and uncovering new opportunities. Competitor Analysis: Keep an eye on the competition to make sure we re always ahead of the curve. Social Media Research: Leverage platforms to gather insights that drive strategy. Business Development Activities: Actively pursue and cultivate potential clients to help Casepoint grow. Opportunity Tracking: Monitor leads, track conversions, and help boost revenue generation. Account Management: Build and nurture strong relationships with clients to ensure their needs are met. Other Duties: Be ready to jump in and help wherever your expertise is needed! To thrive in this role, you'll need to bring the following to the table: 1-3 years of experience in Business Development, Sales & Market Research, and Account Management. A Bachelor s or Master s degree in Business Administration, Marketing, or a related field. A proven track record in business development or sales. Strong analytical skills you can interpret data and trends like a pro. Communication and interpersonal skills that help you connect with clients and your team. A strategic mindset to help us capitalize on market opportunities. A passion for working in a dynamic environment and the ability to meet tight deadlines. At Casepoint, it s not just about the work it s about the people. Here s how we support our team: Fantastic Company Culture: We re all about collaboration, open communication, and recognizing talent. Competitive Compensation: We value our team and reward them with competitive salaries. Career Empowerment: We ll help you grow and develop your career with new opportunities. A Fun Work Environment: Team activities, celebrations, and a balance between hard work and play make Casepoint a great place to work. Location This position is based in Surat, India an exciting place to live, work, and grow! Apply today! Qualification : Bachelor/Master's degree in Business Administration, Marketing, or a related field.

About Company: Casepoint is the trusted data discovery platform for large corporations and government agencies. Our mission is to transform data into actionable intelligence and responsive insights. Leveraging the power of AI and advanced analytics, our end-to-end eDiscovery platform empowers teams to seamlessly collect, preserve, and discover vast amounts of data from diverse sources. Number of positions currently vacant: 05 Job Description: The Technical Support Analyst is responsible for performing standard e-discovery data operations within the Casepoint platform, including data processing, ingestion, overlay, conversion, archive, deletion, and data export. You will be responsible for ensuring that data is handled according to customer specifications and eDiscovery standards while assisting in various technical tasks and reporting. Key job responsibilities: Assist in various eDiscovery workflows within the Casepoint platform, including data processing, data ingestion, overlay, data conversion, archive, deletion, and data export. Responsible for active monitoring of incoming product support requests. Ensure all information is recorded properly and managed as per defined standards. Perform ad-hoc data queries for reporting, and data analysis needs for internal and external teams. Responsible for adhering to standard quality control procedures on technical requests while finalizing all customer deliverables. Make sure to accomplish assigned work within a defined SLA/OLA matrix and shared priority. Create meaningful and understandable reports and charts to share data analysis results or conclusions with other team members or stakeholders. Periodically generate various reports for the Ticket Management system. Periodically monitor Casepoint platforms and generate agent, application, and processing Error log reports. Keep all stakeholders informed on request progress, time frame adjustments, data issues, escalated technical concerns, and any other pertinent information. Assist senior analysts in all aspects of data operations and technical support, and also learn from them. Update their skills and knowledge about the eDiscovery domain, litigation processes, and EDRM workflow. Get hands-on experience with Casepoint eDiscovery tools and technologies used for data analysis and review. Update their skills and knowledge about data management and analysis applications such as SQL, MS Access, and VBA. Gain knowledge of general reporting applications like Excel, Google Sheets, etc., which could be used to prepare data analysis or other ad-hoc requests. Ensure data security by maintaining the confidentiality and integrity of sensitive data and implementing appropriate security measures. Adhere to the procedures of the organization. Other duties as assigned. Candidate Requirements: Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience) Minimum 1-1.5 years of experience in the eDiscovery field Demonstrated ability to diagnose and resolve complex problems Oral and written communication skills that provide a strong and confident leadership presence Excellent communication and customer service skills Excellent client relationship skills include the ability to proactively manage client expectations, recognize client needs, and adapt company capabilities to meet client requirements consistently A solid understanding of database design and management, data processing activities, and legal document review requirements Positive, team-oriented attitude Strong attention to detail and ability to manage multiple high-priority tasks Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion Desire/initiative to learn more advanced technical and design concepts Foster a teamwork environment Improve cross-application/work center knowledge Ability to work flexible shifts Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India Qualification : Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience)

Social Media Executive Experience: 1 to 2 Years Position: 1 Education: MCA, BCA, BE in IT Responsibilities : Design social media strategies to achieve marketing targets. Direct the development and execution of the Companies social media strategy. Oversee the management of Company-branded social media accounts and their design across all owned major social channels (i.e. Facebook, Twitter, LinkedIn, Instagram, etc.). Candidate should have the knowledge about Google ads and paid marketing. Manage, create and publish original, high quality content. Experience working with creative agencies developing / managing content required. Solid knowledge of SEO and keyword search. Demonstrate understanding of social customer service; work with internal teams to develop responses to complaints on owned social media channels and escalate to appropriate internal departments when needed. Administer all company social media accounts ensuring up-to-date content. Liaise with writers and designers to ensure content is informative and appealing. Collaborate with Marketing and Product development teams to create social buzz regarding new product launches. Facilitate client-company communication (respond to queries, get reviews and organize chats and QA sessions). Train internal teams to integrate and maintain a cohesive social media strategy. Stay up-to-date with new digital technologies and social media best practices. Proven work experience as a Social media strategist or Social media manager. Hands on experience using social media for brand awareness. Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights. Familiarity with web design and publishing. Excellent multitasking skills. Qualification : MCA, BCA, BE in IT

Business Development Representative Focused on Small to Medium-Sized Business Clients We are seeking a highly motivated and results-driven business development representative to join our team. In this role, you will focus on acquiring and retaining a broad base of customer relationships, with an emphasis on small- to medium-sized business clients. You ll be integral to driving sales and developing lasting partnerships with clients. Key Responsibilities: Achieve sales targets and contribute to business growth. Deliver compelling sales presentations to business owners and key decision-makers. Attend client meetings to understand their needs and present solutions. Build and maintain strong relationships with existing clients to ensure long-term success. Respond to client requests for proposals and information (RFP/I) in a timely and effective manner. Stay informed about industry trends and the competitive landscape. Oversee the seamless transition of clients from sales to production, ensuring successful implementation. Handle administrative tasks related to sales processes as required. Skills and Interests: Excellent verbal and written communication skills. Strong presentation abilities and comfort speaking to diverse audiences. Exceptional organizational and time management skills, with a focus on CRM efficiency. Outstanding interpersonal skills for working with clients, colleagues, and senior management. A professional demeanor with a high level of integrity and honesty. Strong business acumen, with the ability to work within budget constraints. Self-driven with a passion for developing new business opportunities. Qualifications: 1+ years of sales experience; experience in internet marketing or web development is a plus. Proven success in meeting and exceeding sales quotas. Demonstrated ability to engage and sell to managers and C-level decision-makers. Proficiency with CRM systems for lead tracking, reporting, and sales management. Ability to simplify and communicate industry, product, and technical information to non-technical audiences. Experience with making presentations at seminars, tradeshows, or similar events.

Job Description We are looking for a highly experienced Senior Backend Developer to take ownership and lead the development of our cutting-edge NFT portfolio management solution for our customers. The ideal candidate should have a proven track record working with analytics and finance solutions, and the ability to efficiently manage and process datasets containing hundreds of millions of records. The primary responsibilities will involve seamlessly integrating new NFTs into our existing solution, and enhancing the codebase and infrastructure to accommodate scalability as we expand into new NFT markets. The developer will be tasked with exploring new NFTs and integrating them into our NFT portfolio management platform. Key Responsibilities as a Backend Developer Backend development for NFT portfolio management application which requires massive data with hundreds of Mongo collection size exceeding 10 TB each. Deploy and maintain backend applications on AWS platforms like EC2, Lambda, and S3. Efficient database design, indexing, sharding to processing hundreds of millions of records in a timely manner. Integrating, pulling, and parsing data from the blockchain. Currently pulling data from Flow and Matic blockchains and will continue to expand blockchain platform integrations. API integration with various third-party services to pull in the data, normalize the data and query it. In-depth understanding of MongoDB atlas, realm, graphQL. Collaborating with front-end developers to drive efficient implementation development as the platform continues to grow. Stay up-to-date with the latest advancements in Python, MongoDB, and AWS technologies. Troubleshoot and debug complex backend issues. Exposure to timescale DB, time-series data management is a big plus. Effectively collaborating with asynchronous working model. Monitoring and improving backend performance. Documenting application changes and developing updates. Requirements for a Backend Developer Candidate Bachelor s degree in computer science, information technology, or a similar field. Senior backend developer with special exposure on Python, AWS, MongoDB, Elastic Search etc. Exposure to data engineering, time series data, big data, serverless, AWS SAM, queue management In-depth knowledge of MongoDB and NoSQL database concepts Architecture experience for scalable analytics solutions. Exposure to fintech, crypto, NFT, metaverse industries Excellent troubleshooting skills. Exposure to Project management tools is an added advantage. Additional documentation & flow diagram preparation skills Soft Skills Proficiency in English Efficient taskmaster Self-reliant and quick learner Exposure to asynchronous working Experience in Agile/Scrum software development practices with effective use of project management tools. Creative and efficient problem solver Keep abreast of new trends and best practices in web development Strong critical and logical thinking. Creative and efficient problem solver You have a very high chance of grabbing this position: If you have worked on any web 3.0 projects involving big data. If you have a great sense of the latest trends in the latest web 3.0 technologies If you take initiative and work independently. If you have developed or have experience working in fintech If you have been working with one of the top-notch companies with core experience on Python, MongoDB Atlas, AWS etc. Qualification : Bachelors degree in computer science, information technology, or a similar field.

Experience: 0-1 Years Qualification: Graduated with any field Work Location: Surat, India Skills: Fluent in English verbal and written communication Client and audience query handling Prompt response over Product Chat box Co-ordination with Technical team Qualification : Graduated with any field

CRM Manager - Surat We are seeking a detail-oriented and proactive CRM Manager to develop, execute, and optimize CRM strategies to drive customer engagement, retention, and loyalty. This role requires a data-driven mind-set to analyse customer behaviours, segment audiences, and personalize customer communications. The CRM Manager will work closely with marketing, sales, and customer support to implement strategies that enhance the customer experience and maximize lifetime value. Roles & Responsibilities: Collecting and analyzing customer data. Develop and manage CRM strategies to drive customer engagement and retention. Handle correspondence, phone calls, and inquiries from clients and vendors. Plan and execute multi-channel CRM campaigns (email, SMS, etc.). Support Management functions. Analyze CRM campaign performance and customer engagement metrics. Create reports and dashboards to communicate CRM effectiveness to stakeholders. Identify improvements in the customer journey and suggest enhancements. Develop workflows and automation to streamline customer communications. Gather and analyze customer feedback to enhance the CRM system. Collaborate with customer service to address inquiries and improve satisfaction. Oversee CRM platform implementation, upgrades, and maintenance. Work with IT Developers to troubleshoot and customize CRM functionalities. Qualifications and Skills: Bachelor s degree in Marketing, Business, or related field. Minimum 1 years of experience in Customer Relation or relevant Field. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent organizational and multitasking abilities. Strong verbal and written communication skills. Ability to work independently with minimal supervision. High level of professionalism and confidentiality. Ability to prioritize and meet deadlines in a fast-paced environment. Qualification : Bachelors degree in Marketing, Business, or related field.

Job Description: We are seeking a dedicated Client Servicing Executive to join our team. The ideal candidate will be responsible for cultivating strong relationships with clients, providing exceptional after-sales service, and ensuring a positive client experience throughout their journey with our company. This role involves working closely with clients to address their needs and resolve any issues, while also assisting in training and providing guidance to client service teams. Key Responsibilities: 1. Client Relationship Management: Cultivate solid relationships with clients through exceptional after-sales service. Regularly engage with clients through phone calls, email communications, or face-to-face meetings to ensure ongoing satisfaction. Respond to client inquiries in a timely, professional, and efficient manner. 2. Client Onboarding and Support: Create a positive and seamless onboarding experience for new clients, ensuring they are fully integrated into the company's services. Identify and address clients initial concerns or dislikes about company products to foster trust and satisfaction. 3. Client Records and Data Management: Maintain accurate records of all existing and potential clients in the company s CRM system. Ensure that the correct terms of sale are entered into the client database to prevent billing issues and discrepancies. 4. Training and Guidance: Provide training to clients, helping them fully understand and utilize the services provided, enabling them to take full advantage of available benefits. Organize training seminars and workshops to improve client knowledge and product usage. 5. Team Support and Leadership: Offer guidance and training to client service employees, ensuring they have the skills and knowledge to serve clients effectively. Support the team in addressing client issues and escalating matters when necessary. Requirements: Education: Bachelor s degree in business administration or a related field. Experience: Proven experience working as a Client Servicing Executive or in a similar customer service role. Skills: Proficiency in Microsoft Excel for reporting and data analysis. Working knowledge of Customer Relationship Management (CRM) software. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Analytical mindset with problem-solving capabilities to address client concerns and issues. Exceptional communication and customer service skills. Attributes: Ability to work efficiently under pressure and meet deadlines. Detail-oriented, with a focus on accuracy and client satisfaction. What We Offer: Competitive salary and benefits. Opportunities for career development and growth. A collaborative, supportive, and dynamic work environment. If you are passionate about delivering excellent customer service and building lasting client relationships, we encourage you to apply for this rewarding position. Qualification : Bachelor's degree in business administration or an industry-related field.

Job Title: Relationship Manager PDM (Domestic Business) Location: Surat Department: Sales & Distribution Industry: Asset Management Company (AMC) Experience Required: 2 to 5 Years Qualification: Graduate / Master's Degree (NISM Certification Mandatory) Role Overview: The Relationship Manager PDM (Domestic Business) will be responsible for driving business growth through the IFA (Independent Financial Advisor) channel. This role involves relationship management, channel development, business planning, and execution of marketing strategies to increase market share and brand presence of the AMC in the assigned territory. Key Responsibilities: Business Development & Channel Growth Develop and implement marketing and distribution plans to expand business through the IFA channel. Strategize and execute initiatives to increase the AMC s market share across assigned geographies. Promote and distribute the full suite of investment products to IFAs, ensuring alignment with client needs. Sales Planning & Execution Design and execute short- and long-term sales plans for consistent lead generation and business conversion. Maintain a strong sales pipeline by regular follow-ups with potential leads across multiple product categories. Drive revenue growth and ensure profitability of the AMC from the IFA segment. Client Engagement & Servicing Build and nurture long-term relationships with IFAs and key partners. Oversee client reporting and ensure timely communication of performance metrics, updates, and product enhancements. Conduct regular meetings, presentations, and performance reviews with partners. Training & Awareness Initiatives Conduct product trainings and development programs for IFAs. Organize and lead Investor Awareness Programs (IAPs) to educate clients and investors on mutual fund investments. Promote a strong brand presence through on-ground engagement and education. Key Skills & Competencies: Mandatory Skills Excellent communication skills verbal and written Strong account management and channel relationship skills Presentation and negotiation skills Goal-oriented with a focus on achieving sales targets Analytical and problem-solving abilities Desirable Skills NISM Certification (Mandatory) Knowledge of mutual fund industry, IFA networks, and financial products Qualifications: Graduate in any discipline (Master s degree preferred) NISM Certified as per regulatory norms Experience: Minimum: 2 Years Maximum: 5 Years Relevant experience in AMC/Mutual Fund sales or financial services distribution preferred Job Summary: The Relationship Manager PDM will play a crucial role in expanding AMC s presence in the IFA channel by building strong advisor networks, delivering tailored investment solutions, and ensuring consistent business conversion. This role is suited for a dynamic, target-driven individual with excellent communication and relationship-building skills in the financial services space. Qualification : Graduate / Master's Degree (NISM Certification Mandatory)

Business Development Executive IT Job Type: Full Time, On Premise Experience: Fresher Location: WeeTech Solution Pvt Ltd, Rajkot, Gujarat, India Job Description: WeeTech Solution Pvt Ltd is an innovative tech company leading the way in Software Development and Digital Marketing. We re in search of passionate Business Development Executives who are driven by the desire to expand our client base and foster long-term relationships. Whether you are a fresher or have some experience, if you have a knack for sales and a deep understanding of the IT industry, we invite you to bring your skills and enthusiasm to our dynamic team. Responsibilities: Identify and pursue new business opportunities (Lead Generation) through networking, cold calling, and market research. Develop and maintain relationships with potential and existing clients, ensuring a high level of customer satisfaction. Create and deliver compelling presentations and proposals to potential clients. Collaborate with the marketing team to develop strategies that align with business objectives and target audience needs. Negotiate and close deals, ensuring all terms are aligned with company policies and goals. Conduct market analysis to identify trends, competitor activities, and potential areas for growth. Prepare and manage sales reports, forecasts, and budgets. Stay updated with the latest trends and developments in the IT industry. Coordinate with internal teams, including software development and digital marketing, to ensure seamless project execution and client satisfaction. Qualifications and Skills: Proven sales and business development experience, with a strong portfolio of successful deals. Deep understanding of the IT industry, including software development and digital marketing. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders. Strong negotiation and closing skills. Ability to conduct thorough market research and develop effective sales strategies. Self-motivated and driven, with the ability to work independently and as part of a team in a fast-paced environment. Familiarity with CRM software and sales tracking tools. Should be able to communicate in Fluent English. Freshers and Experience both can apply. What We Offer: Competitive salary and comprehensive benefits package. Opportunities for professional growth and skill development. Exciting and challenging projects in a collaborative work environment. A friendly and inclusive workplace culture.

About Us We have a team of listeners, questioners, and collaborative problem-solvers. The team is smart, passionate, experienced, and polished. We are designers who get things done. Our league of super heroes includes 10+ certified iOS developers. OptimumBrew is known as a process-driven, adaptive, and human-first company, where your growth is valuable to us, both professionally and personally. Job Description We are looking for talented iOS team leaders who are passionate about and know-how the process of building scalable and secure functionality on top of the iOS platform. You will be associated with a qualified and experienced pool of people with whom you will build correlations by sharing your experience and growing your capabilities. Primary Objectives Experience in leading a small group of team members. Professional experience with Swift code for iOS. Practical experience in applying OOP techniques and design patterns in everyday coding. Expertise of iOS SDK, different versions of iOS, and how to deal with different screen sizes. Experience working with remote data via REST API and JSON. Proper knowledge of the iOS development life cycle. Understanding of iOS App Code signing process and deployment process. Ability to understand business requirements and translate them into technical requirements. Experience with offline storage, threading, and performance tuning. Experience with development in third-party libraries and APIs. The desire to be continually learning about newly emerging technologies/industry trends & challenges and perform duties with minimal guidance. Solid hands-on experience in developing native iOS apps. Hands-on experience in cloud APIs, push notifications, social sign-in, Crashlytics, and integration of analytics is an added advantage. Proficient understanding of code versioning tools, such as Git and SVN. Experience with performance and memory tuning with tools. Proven leadership skills, including the ability to motivate and lead other talented developers. Ability to take a project from scoping requirements through launch. Experience in dealing with multiple projects. Understanding and familiarity with common code review methods and standards. Experience building and delivering highly scalable, reliable, and complex software systems on time and on budget. Should be ready to learn new things and take challenges. Roles and Responsibilities Bring your own unique expertise to the team and learn from others. Take ownership, be creative, and think outside the box to invent and build solutions to real-world customer problems. Providing technical leadership and guidance on project plans and delivery commitments. Manage the day-to-day activities of an engineering team. Project planning, milestones/deadlines date definition, task estimation, scope of work assessment, etc. Participating in the recruitment process, providing input for performance appraisals. Manage individual team members, both junior and senior, encouraging their professional growth and maximizing their potential contributions. Lead in architecting and developing new features in accordance with our product roadmap. Accountable for the team's performance, work satisfaction, and growth. Provide thought leadership on industry best practices around design, testing, and security. Design and build advanced applications for the iOS platform. Creating app updates, including bug fixes and additional features, for release. Collaborating with UI and UX designers, as well as software testers, to ensure that each app is presentable and in perfect working order. Proofreading code and correcting mistakes before each app is released. Ensure the best possible performance, quality, and responsiveness of the application. Strictly follow instructions and guidelines given by a project manager. Help maintain code quality, organization, and automation. Fully responsible for mobile app development in the team. Work on improving application performance. Monitoring app reviews to detect areas for improvement. Continuously discover new ways to implement new technologies to improve development efficiency. Help your team solve problems in a way that makes sense for iOS users and our codebase. Join other developers and help to shape the direction of Android development at our company. Insist on a consistent and responsive user experience for every one of our users. Design, build, and maintain high-performance, reusable, and reliable Swift code. Give training to Jr. and fresher developers. Continuous integration and strategy, planning, and execution. Manage individual team members, both junior and senior, encouraging their professional growth and maximizing their potential contributions. Accountable for the team's performance, work satisfaction, and growth. Establish ways for team members to complete their tasks. Define milestones for a new project. Assign targets to the team, and ensure that the targets are met. Suggest new things and methods of work to the team as and when required. Check the status of assigned tasks daily and resolve issues the team members face. Technical Skills You Should Have Positive thinking and motivator for other team members. Great team player who works well in collaborative situations. A breadth of technical skills and know how to use the right tool for the job. A positive can-do attitude and bring a passion for excellence to the workplace. Translate designs and wireframes into high-quality code. Excellent understanding of Swift, Xcode, Core Data, Auto Layout, Git, iOS Human Interface Guidelines, REST APIs, and JSON. Understand business requirements and translate them into technical requirements. Excellent coding and proofreading skills. Passionate about creating great code. Complex problem solving and the ability to multitask. Top-notch teamwork and communication skills. Creativity and brainstorming. Unwavering curiosity. Familiarity with continuous integration. Eagerness to embrace scalability, reliabili...

About Us: At OptimumBrew, we are a team of thinkers, problem-solvers, and collaborators. Our team is smart, passionate, and experienced, and we re known for getting things done. Our league of superheroes includes 10+ certified PHP & Laravel developers, and we pride ourselves on creating impactful solutions. OptimumBrew is a process-driven, adaptive, and human-first company, where your growth is just as important to us as our business success both professionally and personally. Job Title: Team Lead - Laravel Developer We are looking for a talented and motivated Team Lead Laravel Developer to help us build innovative products that drive customer growth. In this role, your primary responsibility will be developing robust server-side logic, maintaining and defining databases, and ensuring high performance and responsiveness for front-end requests. You will collaborate with cross-functional teams to ensure the smooth development and deployment of our solutions. Primary Objectives: Strong expertise in PHP and Laravel framework. In-depth knowledge of SQL databases. Ability to complete demos and training sessions provided by senior developers and team leads. Proactive, problem-solving attitude. Clear understanding of core OOP (Object-Oriented Programming) concepts. Excellent coordination and communication with colleagues and teams. Roles & Responsibilities: Collaborate with the Project Manager to understand the project requirements and implement them using back-end technologies. Contribute to the product roadmap, providing feedback and working closely with the product team on prioritization, resource allocation, and timelines. Ensure the backend infrastructure is scalable, optimized, and aligned with business goals. Technical Skills You Should Have: Proficiency in PHP and familiarity with web frameworks like Laravel (or similar, such as Yii, depending on the stack). Experience working on large-scale Laravel applications. Advanced understanding of Laravel s core concepts, including Eloquent, Queues, Form validation, Collections, Console commands, Task scheduling, and Cache. Strong knowledge of PHP/web server exploits and strategies to prevent them. Experience with user authentication and authorization across multiple systems, servers, and environments. Familiarity with code versioning tools like Git, Bitbucket, etc. Competency with IDE tools such as vsCode, Chrome, PhpStorm, and MS Word. Strong knowledge of MySQL databases, MySQL Workbench, WAMP server, and local development environments. Expertise in debugging code. Basic understanding of front-end technologies like JavaScript, HTML5, and CSS3. Familiarity with Amazon Web Services (AWS) products. Key Expertise: Laravel, PHP, GitHub, Bitbucket, PhpStorm, vsCode, MySQL, MySQL Workbench, WAMP Server, local development environments. Qualifications: Bachelor s Degree in Computer Science, Computer Engineering, B.Tech (CSE/IT), BCA, MCA, or related fields. Experience: 4+ years of experience in PHP, Laravel, and backend development. Qualification : Bachelors Degree in Computer Science or Computer Engineering, B.Tech (CSE/ IT),BCA, MCA.

Job Description We are looking for an experienced and enthusiastic social media growth executive to join our team driving multiple global businesses. You will be responsible for achieving growth in social media followers, driving engagements, generating creative ideas, and driving various innovative initiatives & campaigns for various businesses. You must have a proven passion for living a vibrant social media life. Businesses for which the social media growth to be driven include NFT, Blockchain businesses, software development companies, and other industries located across the globe. In this role, you re expected to create innovative strategies and end-to-end execute them to achieve growth on multiple platforms like Facebook, Twitter, YouTube, Instagram, TikTok, LinkedIn, Discord etc. The goal is to gradually achieve superior customer engagement and intimacy, website traffic, and revenue by strategically exploiting all aspects of social media marketing. Key Responsibilities as a Social Media Executive Develop, implement and manage our social media growth strategies Daily posting on all social media platforms with long or short content Active engagements with the users with informative, engaging, and creative content Think and execute funny meme Closely work with art & creative design team for various art-work Research various ideas, competitor studies, top social handle analysis, to create unique execution strategies Monitor and report key growth matrices using analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company s social media presence and performance. Plan at least 2-3 weeks in advance and create a pipeline for various posts Listening to target audiences from across the social media and collaborating with Marketing, Sales, and Product Development teams Monitor SEO and user engagement and suggest content optimization scope Define the most important social media KPIs, preparing monthly reports on social media marketing efforts. Staying up to date on best practices and emerging trends in social media. Performing other duties when needed. Requirements for a Social Media Specialist Candidate 2-4 years of social media experience in a social media role, with experience in planning and managing content in a corporate, or agency setting. Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills Thorough understanding of various social media algorithm Available to manage audiences located in different parts of the world in different timezones Experience with doing audience and buyer persona research Good understanding of social media KPIs Familiarity with the software industry, web design, and publishing Graduate degree in the marketing or relevant field Soft Skills Proficiency in English Efficient taskmaster Self-reliant and quick learner Critical thinker and problem-solving skills Team player Multi-tasking and time-management skills, with the ability to prioritize tasks. You have a very high chance of grabbing this position: Added advantage if exposure on social media paid marketing Understanding of Web 3.0, Metaverse, etc. Managing community of web 3.0 audience Having significant social media followers on personal handles with value-added content Multiple viral contents on various social media handles. Qualification : Graduate degree in the marketing or relevant field

Job Description: We are seeking a talented WordPress Developer to join our team. The ideal candidate will have a strong understanding of WordPress development, both front-end and back-end, and a passion for designing and developing highly functional and user-friendly websites. This role will involve working closely with clients to understand their needs and transform those requirements into functional websites. The developer will also be responsible for the overall performance and optimization of live sites. Key Responsibilities: 1. Client Interaction and Requirement Gathering: Meet with clients to discuss website design, functionality, and requirements. Provide expert advice and insights regarding website design and functionality. 2. Website Design and Development: Design and implement new website features and functionality. Build the front-end and back-end of WordPress websites, ensuring optimal functionality and aesthetics. Develop and manage the back-end, including database integration and server setup. 3. Website Architecture: Create and manage website architecture, ensuring scalability, security, and performance. Ensure website design is responsive and works seamlessly across various devices and browsers. 4. Performance Monitoring and Optimization: Conduct regular website performance tests and troubleshoot any content issues. Monitor the performance of live websites, optimizing for speed, user experience, and security. 5. Training and Support: Provide WordPress training to clients, helping them understand how to manage their website. Offer ongoing technical support and maintenance as needed. Skills and Qualifications: Technical Skills: Strong understanding of PHP back-end development. Proficiency in WordPress core and plugin development. Experience with WordPress hooks, filters, and customization of themes and plugins. Familiarity with front-end technologies such as HTML5, CSS3, Bootstrap, JavaScript, and jQuery. Knowledge of how to integrate and work with RESTful APIs and data formats (JSON, XML). Experience with version control tools like Bitbucket, Git, GitHub, or GitLab. Ability to manage and optimize website back-end architecture (databases, servers). Soft Skills: Strong communication skills, both written and verbal. Ability to manage client expectations and projects effectively. Quick learner with the ability to work independently and efficiently with minimal supervision. Experience: Proven experience in building WordPress websites, themes, and plugins. Experience with website testing, troubleshooting, and performance optimization. Additional Qualifications: Experience with project management and client relations is a plus. What We Offer: Competitive salary and benefits. Opportunities for career growth and development. A collaborative, creative, and dynamic work environment. If you're passionate about WordPress development and excited to work on a variety of client-driven projects, we'd love to hear from you. Qualification : Any Graduate

Job Description We are seeking a dynamic Social Media & Community Lead to join our growing team. The ideal candidate will be responsible for managing and elevating EnactOn s online presence across various social media platforms, ensuring our brand voice is consistent and engaging. This role requires a blend of creativity, technical prowess, and a deep understanding of digital content strategy. Key Responsibilities as a Social Media & Community Lead Content Strategy & Writing: Develop and implement a comprehensive social media strategy that aligns with our business goals. Craft compelling content that resonates with our audience and drives engagement. Video Editing: Create and edit videos for promotional campaigns, product launches, and other brand initiatives. Ensure videos are optimized for different platforms. Brand & Personal Social Media Management: Handle both EnactOn s brand social media accounts as well as the personal handles of key personnel, ensuring a consistent voice and brand image. Humor & Technical Content Creation: Balance technical content with humour to engage a diverse audience and make complex topics accessible and engaging. Forum & Community Management: Engage with users on forums and communities relevant to our industry. Address queries, gather feedback, and foster a positive community spirit. Discord, Telegram & Facebook Group Handling: Manage and moderate our channels, ensuring a safe and positive environment for our community. Share updates, answer queries, and drive engagement. Requirements for a Social Media & Community Lead Candidate Proven experience in social media management and content creation. Proficiency in video editing tools and software. Familiarity with EnactOn s product range. Strong understanding of the latest social media trends and best practices. Ability to analyze metrics and adjust strategies based on data. Soft Skills Communication: Excellent written and verbal communication skills. Creativity: Ability to think outside the box and bring fresh ideas. Adaptability: Comfortable in a fast-paced environment with frequent changes. Team Player: Ability to collaborate effectively with cross-functional teams. Problem Solving: Proactive in addressing challenges and finding solutions. You have a very high chance of grabbing this position: You have a portfolio showcasing your previous work in social media management and content creation. You are passionate about technology and can quickly grasp complex technical concepts. You have prior experience in managing communities on platforms like Discord and Telegram. You have a knack for blending humor with technical content, making it engaging for a wide audience. You are proactive, always looking for ways to elevate the brand s online presence. Join us at EnactOn and be a part of our journey to redefine the digital landscape!

Vacancies: 2 Employment: Full Time Location: Surat Experience: 2 to 7 years Roles & Responsibilities: Mobile development life cycle Development of IOS applications and their integration with back-end services. Objective-C and Cocoa Touch iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Attributed Text Third-party libraries and APIs and integration of customer push notifications on application Swift specifically for developing Apps MVC (Model-View-Controller) for creating custom Controls Apple Delegate methods Qualification: Min Bachelor s Degree Salary: Up to 80,000/- (as per skill) Qualification : Min Bachelors Degree