Customer Experience Jobs in Ahmedabad

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 3 5 years Reporting To: Head Global Trade Finance Company: KredX About GTX GTX is a licensed International Trade Financing Services (ITFS) platform operating under IFSCA, designed to support exporters and importers with cross-border working capital needs. Headquartered in GIFT City, our tech-driven platform combines innovative financial solutions with market expertise to simplify and scale global trade financing. Role Overview We are expanding our Global Trade Finance (GTX) vertical and are looking for a highly motivated and experienced Relationship Manager to join our team. In this role, you will be responsible for structuring and executing trade finance transactions, managing client portfolios, building strategic relationships, and ensuring compliance across all operations. You'll work closely with exporters, importers, financial institutions, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute various trade finance products such as export factoring, LC, SBLC, forfaiting, buyer s/supplier s credit, etc. Manage and grow a portfolio of corporate clients engaged in international trade. Identify cross-selling opportunities and strengthen client relationships through customized financing solutions. Operational & Risk Oversight Ensure thorough execution of documentation, credit appraisal, compliance checks (KYC/AML), and risk assessments. Oversee transaction lifecycles, including disbursals, repayments, collateral management, and flow monitoring. Coordinate with compliance, risk, and legal teams to ensure risk mitigation across deals. Banking & Institutional Partnerships Liaise with banks (domestic & international), NBFCs, ECAs, and factoring partners for deal structuring and closures. Negotiate terms, pricing, and exposure limits with funding institutions to secure optimal outcomes. Strategic Initiatives Contribute to the development and automation of trade finance products and processes. Monitor global trade trends, regulatory updates (UCP, URDG, FEMA, RBI), and customer behaviors to inform strategy. Candidate Profile Education & Experience 3 5 years of experience in trade finance roles at banks, NBFCs, fintechs, or corporate treasury teams. Certifications such as CDCS or CITF are advantageous. Strong knowledge of trade finance instruments, international regulatory frameworks, and cross-border trade dynamics. Skills & Competencies Proficient in trade documentation, credit analysis, and risk management. Strong analytical thinking and structured problem-solving abilities. Excellent communication, negotiation, and client relationship management skills. Be a part of a high-impact, high-growth vertical with international exposure. Work in a fast-paced, innovation-driven environment backed by strong institutional support. Lead and contribute to digital-first, transformative trade finance initiatives.

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Position: Regional Manager Sales Level: Senior Manager Experience Required: 12 18 Years Location: Ahmedabad Qualification: B.E. / B.Tech Mechanical Key Responsibilities Strategic Planning & Execution Develop and execute regional sales strategies aligned with corporate goals. Identify and capitalize on growth opportunities within the assigned region. Team Leadership Lead and mentor the regional sales team, ensuring alignment with business objectives. Drive team performance through regular reviews, KPIs, and motivational leadership. Revenue, Receivables & Channel Management Drive revenue targets and ensure timely collection of receivables. Expand and manage channel partner network for deeper market penetration. Client Relationship Management Build strong, long-term relationships with key clients and decision-makers. Ensure customer satisfaction through consistent engagement and issue resolution. Market Analysis & Penetration Conduct regular market intelligence to stay ahead of industry trends and competition. Identify new segments, applications, and regions for business expansion. After-Sales Service & Parts Management Oversee after-sales service support and ensure efficient parts management. Work closely with service teams to maintain high customer satisfaction post-sale. Additional Requirements Proven experience in Sales & Marketing within an OEM (Original Equipment Manufacturer) environment. Strong analytical and decision-making skills. Excellent communication, negotiation, and stakeholder management abilities. Ideal Candidate An engineering professional with a mechanical background and a proven sales leadership track record in the OEM space. You are strategic, data-driven, customer-focused, and capable of leading high-performing teams in a competitive market. Qualification : B.E. / B.Tech Mechanical

Job Title: Cluster Head Business Banking Location: Ahmedabad Business Unit: Retail Banking Function: Business Banking Category: Others Job Purpose We are seeking a seasoned and dynamic Cluster Head Business Banking to lead and scale the Business Banking vertical across multiple branches. The role focuses on strategizing, managing operations, and optimizing resources to achieve business growth and expansion targets. The ideal candidate will drive customer acquisition, deepen existing relationships, and enhance product penetration through a customer-centric, tech-enabled, and operationally efficient approach. This role is also responsible for fostering key local partnerships, strengthening internal teams, and building a high-performance culture aligned with the bank s values. Key Responsibilities Business Strategy & Execution Drive growth in Business Banking by developing and implementing strategic plans across the assigned cluster. Understand market dynamics and competitive landscape to provide insights and feedback to product teams. Lead the development and execution of sales and service strategies to meet acquisition and portfolio growth targets. Team & Branch Leadership Manage a team of Branch Managers to ensure effective execution of business objectives. Coach, mentor, and guide branch teams to deliver best-in-class customer experiences and drive revenue generation. Lead recruitment, training, and performance management of on-roll and off-roll staff to ensure high-performing talent across levels. Customer & Partner Relationship Management Cultivate strong relationships with individual and corporate clients to become their preferred financial partner. Engage with key local dealers and business influencers to increase market share. Promote cross-selling of banking products by establishing a strong business network. Operational Excellence Ensure cost-efficient operations while leveraging technology and automation to streamline services. Evaluate and implement new initiatives to improve customer experience, operational efficiency, and product delivery. Monitor compliance with regulatory requirements and uphold high ethical and governance standards. Cross-Functional Collaboration Work closely with product, operations, and other internal teams to ensure aligned and efficient service delivery. Share best practices and competitive intelligence with other clusters and central teams. Leadership & Culture Building Instill a culture of customer centricity, innovation, digital adoption, and compliance. Foster employee engagement, motivation, and retention to build a strong, results-driven team. Champion community development and livelihood advancement initiatives within the cluster. Managerial & Leadership Responsibilities Mentor senior leaders and managers to uphold the bank s core values. Drive digital transformation within the branch network to meet customer needs. Attract and retain top talent to support rapid growth. Ensure high levels of employee satisfaction through consistent communication, coaching, and career development. Qualifications & Experience Education: Graduate in any discipline (mandatory) Postgraduate degree (preferred) Experience: Minimum 12+ years of relevant experience in Business Banking or related functions within the banking or financial services industry. Qualification : Graduate in any discipline (mandatory)

Experience Center Associate Location: Ahmedabad Experience: 1 3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: Serve as the primary point of contact at the Experience Center, ensuring a seamless, engaging, and informative experience for all visitors by showcasing the company s smart technology and integrated solutions. Key Responsibilities: Manage daily operations of the Experience Center as the single point of contact. Demonstrate and explain a range of smart technology products, including: Interactive Displays Active LED Screens Smart Speakers Surveillance Cameras Video Management Systems (VMS) Crestron Control Systems Digital Door Locks & Video Door Phones (VDPs) Ensure all devices and setups are functional, updated, and presentable at all times. Coordinate with internal teams for product updates, technical support, and setup enhancements. Greet and guide visitors, understand their requirements, and deliver personalized demonstrations. Maintain a professional, informative, and customer-centric environment within the center. Core Competencies: Good communication and interpersonal skills Strong understanding of audio-visual and smart home technologies Ability to present technical concepts in a user-friendly manner Detail-oriented with good organizational and troubleshooting skills Customer-focused mindset Qualification : Graduate / Diploma in any relevant field

Job Title: Magento Developer Location: Ahmedabad Employment Type: Full-Time Experience Required: 2.5+ Years Position Overview: We are seeking a skilled Magento Developer with expertise in Magento 2.2 to join our team in Ahmedabad. The ideal candidate will be responsible for developing, managing, and customizing e-commerce websites and web applications with a focus on delivering high-quality, scalable solutions. Key Responsibilities: Develop and maintain e-commerce websites and web applications using Magento 2.2 Analyze requirements, design solutions, write clean and efficient code, and debug and test applications Participate in project planning and deployment activities Develop and customize Magento modules and extensions Perform theme integration and customization as per design requirements Create and integrate APIs to enhance functionality and connectivity Work independently with minimal supervision and take ownership of assigned tasks Key Competencies: Strong critical thinking and problem-solving skills Effective planning and organizational abilities Sound decision-making skills Excellent communication skills Ability to work collaboratively within a team environment

Job Title: Shopify Team Lead Location: Ahmedabad Qualification: Any Graduate Experience: 6+ Years About Bytes Technolab: Bytes Technolab is a full-range web application development company established in 2011, with an international footprint across the USA, Australia, and India. We pride ourselves on delivering cutting-edge web development, eCommerce solutions, and mobile applications with top-tier craftsmanship. Roles & Responsibilities: Oversee the entire lifecycle of Shopify site development, from initial planning through to deployment and ongoing maintenance. Manage and optimize Shopify Plus stores for performance, scalability, and reliability. Collaborate closely with marketing teams to design and implement conversion-focused landing pages. Continuously update and optimize website content to enhance customer experience and boost conversion rates. Ensure all code adheres to best practices for speed, scalability, and security. Seamlessly integrate Marketing Tools, Platform APIs, and Shopify Apps to maximize store functionality and performance. Lead page speed optimization initiatives and resolve any performance bottlenecks. Participate actively in team meetings, sharing insights to improve user experience and site efficiency. Lead client communications gathering requirements, managing expectations, and providing strategic solutions aligned with business goals. Skills Required: 6+ years of hands-on experience with Shopify, including Shopify Plus and custom development. Deep expertise with Shopify s Admin System. Proven experience with custom theme development, especially on Shopify Plus with advanced customer fields. Strong knowledge of Shopify APIs and app development. Experience integrating third-party Shopify apps and APIs. Proficient with Git and version control workflows. Strong understanding of SEO and web development best practices. Experience with server and DNS management. Familiarity with related web technologies such as PHP, React, or Node.js. Experience in user testing and usability analysis. Good grasp of UX/UI concepts and best practices. Excellent communication, collaboration, and problem-solving skills.

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Job Title: DevOps Engineer Location: Ahmedabad Education Qualification: B.E./B.Tech/MCA/M.E./M.Tech Company Profile: Media NV was established in 2014 and is headquartered in North America as a multinational company with offices in Ahmedabad and Chandigarh. At Media NV, we treat our employees like family. Our core focus is on growing your business because your success drives our growth. Our passionate and driven team combines creativity, technology, and marketing to fully integrate your business into the online world, providing ample opportunity for brand expansion. Whether you require local or outsourced services, we align our goals with yours and deliver maximum value. Role Overview: As a DevOps Engineer at Media NV, you will play a critical role in improving our customer experience by building and maintaining efficient, secure, and scalable infrastructure. You will collaborate closely with developers and engineers to deploy product updates, troubleshoot production issues, automate processes, and ensure reliable software delivery. You will also be involved in project planning and management decisions to help drive the success of our projects. Key Responsibilities: Build and implement development tools and infrastructure to enhance deployment and release processes. Automate and improve development workflows and system maintenance. Deploy updates, fixes, and provide Level 2 technical support. Develop integration software for internal backend systems. Conduct root cause analysis for production issues and implement solutions. Create scripts for automation and visualization of processes. Design troubleshooting and maintenance procedures. Monitor server performance and logs to minimize downtime and ensure system reliability. Ensure security of systems against cybersecurity threats. Collaborate with software engineers to maintain development best practices and quality standards. Manage both local and cloud infrastructure environments. Required Skills and Qualifications: Proven experience as a DevOps Engineer or similar software engineering role. Proficiency with Git and GitHub workflows. Basic knowledge of JavaScript frameworks and deployment processes. Working knowledge of SQL and NoSQL databases. Strong problem-solving skills and a proactive attitude. Familiarity with software development and deployment life cycle. Competitive salary with guaranteed incremental increases. 5-day work week (Monday to Friday). No sandwich leave policy. Comprehensive health insurance benefits. Regular team gatherings and outings. Supportive and growth-oriented work environment. Generous leave policy. Excellent platform for continuous learning and career development. Recognition and rewards for your contributions. Apply now and be a part of a passionate team that values your skills and helps you grow! Qualification : B.E./B.Tech/MCA/M.E./M.Tech

Job Title: Solution Engineer (Sales) Location: Ahmedabad, India Job Type: Full-time About the Role: As a Sales Solution Engineer for the Experro platform, you will be a key technical liaison between our Sales team and prospective customers. You ll leverage your in-depth product knowledge, industry expertise, and consultative approach to demonstrate how Experro s solutions can meet the unique business and technical requirements of enterprise clients. Partnering closely with Account Executives, you will lead product demonstrations, craft tailored solutions, guide prospects through proof-of-concept engagements, and play a central role in driving platform adoption and revenue growth. Key Responsibilities: Technical Pre-Sales Support: Collaborate with Sales Executives to understand customer needs, present tailored solutions, and deliver compelling product demonstrations that highlight the Experro platform s capabilities and value proposition. Solution Design & Architecture: Work closely with prospects to translate their business objectives and technical requirements into solution designs leveraging Experro s features, integrations, and APIs. Proof-of-Concept Management: Lead proof-of-concept and pilot projects by setting up environments, configuring integrations, and guiding customers through hands-on evaluation, ensuring a smooth and successful technical validation process. Technical Liaison: Communicate prospect feedback, technical challenges, and feature requests to Product Management, Engineering, and Support teams to influence product enhancements and address market needs. RFP/RFI Responses: Participate in the development and review of technical content for proposals, RFPs, and RFIs, ensuring accuracy, clarity, and compliance with customer requirements. Relationship Building: Establish trusted-advisor relationships with prospects technical teams and key decision-makers, positioning Experro as a strategic partner for their digital transformation initiatives. Knowledge Sharing & Enablement: Provide training, best practices, and technical guidance to internal Sales and Customer Success teams to ensure they are well-equipped to communicate Experro s value proposition effectively. Continuous Improvement: Stay current on industry trends, competitive products, and emerging technologies to maintain a strong technical presence and continually refine solution strategies. Qualifications: Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role within the software or SaaS industry. Technical Expertise: Strong understanding of web technologies, APIs, data integrations, and cloud computing. Familiarity with e-commerce, digital experience platforms, or related enterprise software solutions is highly desirable. Communication & Presentation Skills: Exceptional ability to simplify complex technical concepts for non-technical stakeholders. Strong written, verbal, and presentation skills, with a proven track record of delivering compelling product demonstrations. Problem-Solving & Analytical Thinking: Adept at identifying customer challenges, proposing solutions, and articulating technical capabilities in a consultative manner. Comfortable with diving deep into technical details to resolve customer queries. Team Player: Experience working closely with cross-functional teams Sales, Product Management, Engineering, Customer Success to deliver an outstanding end-to-end customer journey. Adaptability & Drive: Self-motivated, highly organized, and able to thrive in a fast-paced environment. Demonstrated ability to handle multiple opportunities simultaneously while meeting deadlines and achieving objectives. Career Growth: Join a fast-growing company with opportunities for personal and professional development. Impact: Work on cutting-edge SaaS solutions impacting global enterprise clients. Dynamic Environment: Collaborate with talented teams and work in a highly innovative, fast-paced environment. Global Exposure: Work with international clients and gain exposure to a variety of industries and challenges. If you're an experienced Solution Engineer with a passion for technology, consultative sales, and SaaS solutions, we d love to have you join our Rapidops team to make a meaningful impact! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Project Manager Magento Location: Ahmedabad Job Type: Permanent Education: Any Graduates / Any Masters Experience: 10 - 15 Years Openings: 2 Roles & Responsibilities: We are seeking an experienced Project Manager to lead and manage the delivery of Adobe Commerce (Magento) solutions for our clients. The ideal candidate will have strong leadership skills, excellent communication abilities, and a deep understanding of eCommerce, especially in Adobe Commerce (Magento). As a Project Manager, you will oversee all aspects of the project lifecycle from planning and execution to delivery and client satisfaction. Project Planning and Execution: Develop comprehensive project plans, defining project scope, objectives, deliverables, and timelines. Execute project plans efficiently, ensuring the timely and successful delivery of Adobe Commerce solutions. Collaborate with cross-functional teams, including design, development, and QA, to ensure alignment of project goals and objectives. Monitor project progress and adjust plans as necessary to ensure successful project delivery. Team Leadership: Lead and motivate project teams, fostering a collaborative and high-performance work environment. Allocate resources efficiently, considering project requirements and team strengths, to meet project timelines and quality standards. Provide guidance and support to team members, encouraging continuous professional development. Client Engagement: Act as the primary point of contact for clients, developing and maintaining strong client relationships. Understand clients business objectives and align project deliverables with their goals. Conduct regular status meetings and project updates to ensure clients are informed and engaged throughout the project. Address client concerns and provide solutions to ensure high levels of satisfaction. Risk Management: Proactively identify potential project risks and develop mitigation strategies. Manage deviations from the project plan, ensuring the project remains on track, on time, and within budget. Address challenges promptly to ensure smooth project progression and client satisfaction. Resource Allocation and Optimization: Optimize resource utilization to meet project timelines, budget constraints, and quality standards. Allocate resources effectively, ensuring the team has the necessary tools and support to succeed. Quality Assurance: Oversee quality assurance processes to ensure the delivery of high-quality Adobe Commerce solutions. Conduct thorough testing and validation before the project is deployed to ensure it meets all client requirements and standards. Deviation Management: Track project budgets and manage deviations to ensure cost-effectiveness. Provide regular updates to stakeholders, ensuring transparency and visibility into the project s progress. Contract Renewals and Account Growth: Manage contract renewals, working closely with clients to negotiate terms and ensure satisfaction. Proactively identify opportunities to extend and expand client contracts, building long-term relationships. Identify opportunities for upselling and cross-selling eCommerce services, contributing to business growth. Needs Assessment and Solution Design: Conduct thorough needs assessments to understand clients' evolving requirements. Propose tailored solutions that align with clients business objectives, leveraging Adobe Commerce features effectively. Account Growth Strategy: Develop and implement strategies for account growth, focusing on delivering additional value to existing clients. Monitor and evaluate client satisfaction and project success, ensuring continuous improvement. Skills Required: Project Management: Expertise in planning, execution, and delivery of large-scale projects, with a focus on eCommerce solutions. Team Leadership: Strong leadership abilities with experience in managing cross-functional teams. Magento 2 Expertise: Hands-on experience with Magento 2 or Adobe Commerce, including previous working experience in implementing and managing eCommerce solutions. Communication Skills: Strong verbal and written communication skills, with the ability to engage with clients and stakeholders effectively. Client Management: Proven experience in client engagement and relationship management, ensuring satisfaction and retention. Risk & Budget Management: Experience in identifying project risks, mitigating them, and managing project budgets. Quality Assurance: Knowledge of quality assurance practices, ensuring that final solutions meet client expectations and quality standards. Contract Management: Experience in managing contract renewals and upselling/cross-selling services. Adaptability: Passion for learning and exploring new features and solutions in Adobe Commerce. Additional Skills (Preferred but not required): Knowledge of Adobe Commerce Cloud and on-premise solutions. Experience working with international clients. Qualification : Any Graduate / Post Graduate

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with a global presence in the USA, Australia, and India. We specialize in delivering innovative web development, eCommerce solutions, and mobile application development services. Since our inception, Bytes Technolab has been known for its craftsmanship, providing high-quality solutions to businesses worldwide. Roles & Responsibilities: As a Senior Project Manager, you will lead JavaScript, Node.js, eCommerce, and PHP projects through the entire project lifecycle, from planning to execution, ensuring delivery within scope, budget, and timeline. Project Leadership: Lead and manage multiple JavaScript, Node.js, eCommerce, and PHP development projects, ensuring successful delivery within scope, time, and budget. Project Planning & Execution: Develop detailed project plans, coordinate resources, set timelines, and oversee project execution to meet business objectives and quality standards. Problem Solving: Use creative problem-solving skills to address issues as they arise and ensure smooth project progression. Project Deliverables: Ensure that all deliverables adhere to quality standards and client requirements. Full Project Lifecycle Management: Manage all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure. Stakeholder Communication: Maintain regular communication with stakeholders and provide status reports, addressing concerns and ensuring transparency. Team Leadership: Coordinate and lead project teams, ensuring effective collaboration, and provide guidance to team members throughout the project. Pre-Sales Support: Assist the sales team with pre-sales calls, understanding customer requirements, and presenting tailored solutions. Documentation & Training: Oversee the preparation of user manuals, training materials, and other relevant documents to ensure smooth implementation and handover. Client Satisfaction: Manage customer satisfaction throughout the project, ensuring successful acceptance of deliverables and a smooth transition. Project Management Tools: Utilize project management software tools such as JIRA, Basecamp, and Monday.com for tracking progress, deadlines, and collaboration. Skills & Qualifications: Experience: 8+ years of experience managing JavaScript, Node.js, eCommerce, and PHP projects, with at least 5 years of leadership experience. Project Management Certification: PMP (Project Management Professional) certification preferred. Problem Solving: Strong ability to solve problems creatively and effectively. Tools Proficiency: Familiarity with project management tools like JIRA, Basecamp, Monday.com, and other relevant software. Full Lifecycle Management: Proven experience managing projects through all stages of the lifecycle. Analytical Skills: Excellent analytical skills to assess project progress and resolve issues. Leadership: Extensive leadership experience, with the ability to manage and motivate teams of various sizes. Communication Skills: Strong interpersonal skills and the ability to maintain positive relationships with clients and teams. Education: Bachelor s degree in Engineering, Computer Science, or a related field, or equivalent work experience. Customer Satisfaction: Proven track record of managing customer satisfaction and obtaining project deliverables acceptance. What We Offer: Competitive Compensation & Benefits: A competitive salary package and comprehensive benefits. Work-Life Balance: Flexibility to work remotely within a global team. Career Growth: Opportunities for continuous learning and career advancement in a dynamic environment. Collaborative Culture: Work in a collaborative and innovative environment with talented professionals across the globe. If you are an experienced Project Manager with a strong background in managing complex web development projects and leading teams to success, we would love to hear from you! Bytes Technolab is an equal opportunity employer, committed to creating a diverse and inclusive workplace. Qualification : Bachelors degree in engineering, computer science or related field, or equivalent work experience.

Job Summary We are seeking a highly skilled and experienced Microsoft Dynamics 365 CRM Functional Consultant to join our team at Shaligram Infotech LLP. The ideal candidate will have a strong background in Dynamics 365 CRM solutions, with a deep understanding of functional aspects, business processes, and client requirements. Key Responsibilities Lead and drive the functional aspects of Microsoft Dynamics 365 CRM implementations, including requirement gathering, solution design, configuration, and customization. Work closely with clients to understand their business needs and map them to Dynamics 365 CRM functionalities. Develop and deliver presentations, demos, and training sessions to clients on Microsoft Dynamics 365 CRM. Collaborate with development teams to ensure the correct technical solution is implemented and meets client requirements. Provide post-implementation support and troubleshooting for CRM solutions. Perform gap analysis, define solutions, and create functional specifications. Assist in data migration, system integration, and testing. Work on functional documentation and guide junior consultants as needed. Stay updated on the latest Microsoft Dynamics 365 CRM features and updates to ensure the organization is leveraging the most current technology. Required Skills Customer Engagement. Field Services. Workflow/Plugin Development. 3rd Party API Integration. Required Skills & Qualifications Minimum 10+ years of experience working with Microsoft Dynamics 365 CRM in a functional consultant role. Expertise in Dynamics 365 CRM modules (Sales, Customer Service, Marketing, Field Service, etc.). Strong understanding of business processes, including sales, marketing, and customer service. Experience with solution design, configuration, and customization in Dynamics 365 CRM. Ability to manage client relationships and deliver solutions that meet business needs. Strong communication and presentation skills. Excellent problem-solving skills and ability to work under pressure. Ability to work independently and as part of a team. Relevant certifications in Microsoft Dynamics 365 CRM are a plus. Location & Work Conditions Location: Iscon Ambli Road, Ahmedabad (Work from Office Only).

Employment type: Full time Education: Bachelor s degree in business administration, marketing, or a related field Experience: 0-1 Years Job Location: Ahmedabad Responsibilities: Identify and prospect potential clients through various channels such as cold calling, email campaigns, networking, and social media platforms Conduct research to gather market intelligence and identify industry trends and opportunities Build and maintain a strong pipeline of leads and opportunities Engage with prospects to understand their business needs and articulate the value proposition of our products/services Deliver compelling sales presentations and demonstrations to potential clients Collaborate with the sales team to develop and implement effective sales strategies and tactics Prepare and negotiate proposals, contracts, and pricing agreements Maintain accurate records of sales activities and customer information in the CRM system Achieve or exceed monthly and quarterly sales targets Stay updated with the latest industry developments and competitor offerings Required Skills: Strong interpersonal and communication skills Passion for sales and business development Ability to work independently and in a team environment Excellent presentation and negotiation skills Self-motivated with a results-driven mindset Ability to adapt to a fast-paced and dynamic work environment Basic understanding of the IT industry and emerging technologies Proficiency in using CRM software and Microsoft Office Suite Prior experience in sales or customer service is a plus Qualification : Bachelors degree in business administration, marketing, or a related field

Digital Marketing Job Requirements and Responsibilities: Plans and executes all web, SEO/SEM, email, social media. Designs, builds, and maintains our social media presence. Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs). Identifies trends and insights and optimises spend and performance based on the insights. Brainstorms new and creative growth strategies through digital marketing. Plans, executes, and measures experiments and conversion tests. Collaborates with internal teams to create landing pages and optimize user experience. Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Identifies critical conversion points and drop off points and optimizes user funnels. Evaluates emerging technologies. Provides thought leadership and perspective for adoption where appropriate. Knowledge of marketing tools Digital Marketing Qualifications / Skills: Creating and maintaining client relationships Self-motivated yet customer-focused Proficient in marketing research and statistical analysis Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate Education, Experience, and Licensing Requirements: Bachelor s or master s degree in marketing, BE, MCA or a related field Proven working experience in digital marketing, particularly within the industry Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns Experience in optimizing landing pages and user funnels Experience with A/B and multivariate experiments Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.) Working knowledge of ad serving tools Experience in setting up and optimising PPC campaigns on all major search engines Working knowledge of HTML, CSS, and JavaScript development and constraints Qualification : Bachelors or masters degree in marketing, BE, MCA or a related field

Job Description If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Manager to develop, implement, track and optimize our digital marketing campaigns across all. You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Digital marketing managers will work with the marketing team, supporting teams (such as programmers), and vendors to launch campaigns on time and on budget. Digital Marketing Manager Responsibilities: Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns. Design, build and maintain our social media presence. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Identify trends and insights, and optimize spend and performance based on the insights. Brainstorm new and creative growth strategies. Plan, execute, and measure experiments and conversion tests. Collaborate with internal teams to create landing pages and optimize user experience. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Instrument conversion points and optimize user funnels. Collaborate with agencies and other vendor partners. Evaluate emerging technologies. Requirements: BS/MS degree in marketing or a related field. Proven working experience in digital marketing. Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns. Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate. Experience in optimizing landing pages and user funnels. Experience with A/B and multivariate experiments. Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends). Working knowledge of ad serving tools (e.g., DART, Atlas). Experience in setting up and optimizing Google Adwords campaigns. Working knowledge of HTML, CSS, and JavaScript development and constraints. Strong analytical skills and data-driven thinking. Up-to-date with the latest trends and best practices in online marketing and measurement. Preferred Technical and Professional Expertise: 2+ Years overall experience Job Category: Digital Marketer(2) Job Type: In House Job Location: Ahmedabad Qualification : BS/MS degree in marketing or a related field.

Experience: 3 to 5 Years Job Location: Ahmedabad Qualification: B.Tech/B.E. IT/MCA/BCA Technical Expertise: Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns. Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate. Experience with A/B and multivariate experiments. Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends). Working knowledge of HTML, CSS, and JavaScript development and constraints. Strong analytical skills and data-driven thinking. Up-to-date with the latest trends and best practices in online marketing and measurement. Soft skill: Excellent written and verbal communication skills are essential. Must be dynamic, flexible, and possess perseverance skills. Should have an understanding of business objectives and organization structure. The candidate must have strong work ethics and trustworthiness. The candidate should possess attention to detail and also maintain confidentiality and integrity. Must be highly collaborative and be a team player with a commitment to excellence. Self-motivated, fast learner with the ability to operate independently. Ability to prioritize tasks. Ability to maintain a high level of professionalism and confidentiality. Company s perks: 5 days working. Flexible working hours. Modern infrastructure and Friendly environment. Paid leaves, incentives and other performance bonuses. Employee rewards and recognitions. Festivals, birthdays, work anniversary celebrations and company outings. Qualification : B.Tech/B.E. IT/MCA/BCA

Job Requirements Job Title: Deputy Manager Acquisition(Household) Function: Branch Banking Job Purpose: The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Key / Primary Responsibilities of the Role: Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities: High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Education Qualifications: Any Graduation. Experience: 0-4 years of relevant Experience. Qualification : Any Graduation.

Roles and Responsibilities Responsible for the successful delivery and closure of multiple projects. Facilitates team activities, including daily stand-up meetings, grooming, sprint planning, demonstrations, release planning, and team retrospectives. Ensure team is aware of tasks and delivery dates. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. To identify scope creep to ensure projects are on track, as well as judge commercial viability and actionable steps. Led sprint planning sessions and periodic conference calls with clients and senior team members to agree on the prioritization of projects and tasks. Be a central point of contact, and responsible for the projects handled and provide transparency & collaboration with different teams To represent the team s needs and requirements to the client to ensure timelines and quality delivery are practically achievable. Build a trusting and safe environment where problems can be raised and resolved. Understanding client s business and processes to provide effective solutions as a technology consultant. Report and escalate to management as needed. Quick learner and implementor of learning path for the team. Requirements 10 to 15 Years of total experience in the software development industry with a minimum of 5 years as a Technical Project Manager. Must have hands-on development experience in backend (LAMP stack or .NET) & frontend (ReactJS, NextJS, AngularJS) and managing large-scale projects. Must have experience in managing new development projects with at least 8 to 10 people team with a duration of 6+ months (excluding ongoing support and maintenance projects/tasks), developing the project & release plan, adhering to the standard processes of the organization. Excellent verbal, and written communication skills with both technical and non-technical customers Strong understanding of architecture, design, and implementation of technical solutions. Extremely fluent in REST/SOAP APIs with JSON/XML. Experience in ETL is a plus. A good understanding of N-tier and Microservice architecture. Well-versed in Agile development methodology, and all its ceremonies. Excellent problem-solving/troubleshooting skills, particularly about anticipating and solving problems, issues, risks, or concerns before they become critical Manage the customer relationship during delivery and serve as the primary interface with the customer Prepare a clear and effective communications plan, and ensure proactive communication of all relevant information to the customer and to all stakeholders Experience in creating Wireframes and/or Presentation to effectively convey technology solutions to client