Customer Experience Manager Jobs in Ahmedabad

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 3 5 years Reporting To: Head Global Trade Finance Company: KredX About GTX GTX is a licensed International Trade Financing Services (ITFS) platform operating under IFSCA, designed to support exporters and importers with cross-border working capital needs. Headquartered in GIFT City, our tech-driven platform combines innovative financial solutions with market expertise to simplify and scale global trade financing. Role Overview We are expanding our Global Trade Finance (GTX) vertical and are looking for a highly motivated and experienced Relationship Manager to join our team. In this role, you will be responsible for structuring and executing trade finance transactions, managing client portfolios, building strategic relationships, and ensuring compliance across all operations. You'll work closely with exporters, importers, financial institutions, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute various trade finance products such as export factoring, LC, SBLC, forfaiting, buyer s/supplier s credit, etc. Manage and grow a portfolio of corporate clients engaged in international trade. Identify cross-selling opportunities and strengthen client relationships through customized financing solutions. Operational & Risk Oversight Ensure thorough execution of documentation, credit appraisal, compliance checks (KYC/AML), and risk assessments. Oversee transaction lifecycles, including disbursals, repayments, collateral management, and flow monitoring. Coordinate with compliance, risk, and legal teams to ensure risk mitigation across deals. Banking & Institutional Partnerships Liaise with banks (domestic & international), NBFCs, ECAs, and factoring partners for deal structuring and closures. Negotiate terms, pricing, and exposure limits with funding institutions to secure optimal outcomes. Strategic Initiatives Contribute to the development and automation of trade finance products and processes. Monitor global trade trends, regulatory updates (UCP, URDG, FEMA, RBI), and customer behaviors to inform strategy. Candidate Profile Education & Experience 3 5 years of experience in trade finance roles at banks, NBFCs, fintechs, or corporate treasury teams. Certifications such as CDCS or CITF are advantageous. Strong knowledge of trade finance instruments, international regulatory frameworks, and cross-border trade dynamics. Skills & Competencies Proficient in trade documentation, credit analysis, and risk management. Strong analytical thinking and structured problem-solving abilities. Excellent communication, negotiation, and client relationship management skills. Be a part of a high-impact, high-growth vertical with international exposure. Work in a fast-paced, innovation-driven environment backed by strong institutional support. Lead and contribute to digital-first, transformative trade finance initiatives.

Senior Hardware Electronics Engineer Location: Ahmedabad Job Type: Full-Time Category: Embedded Solutions Job Summary We are seeking a passionate and experienced Senior Hardware Electronics Engineer to join our rapidly growing Product Engineering Services (PES) team. The focus is primarily on industrial applications, with a strong advantage for candidates experienced in avionics or advanced consumer electronics. You will lead the end-to-end development of robust, high-performance electronic systems while collaborating closely with cross-functional teams spanning hardware and software. Key Responsibilities Lead the architecture, design, and development of electronic hardware systems tailored for industrial applications. Design high-reliability PCBs and embedded systems emphasizing signal integrity, power management, and thermal performance. Perform component selection, schematic capture, and supervise PCB layout adhering to industry best practices. Demonstrate expertise in microcontroller, microprocessor, and DSP-based system design. Collaborate with layout engineers, firmware/software developers, and mechanical teams to ensure seamless product integration. Conduct simulations, performance testing, and troubleshooting to validate designs against functional and environmental requirements. Ensure designs comply with relevant industry standards and regulations (IEC, EN, DO-160, MIL-STD-461). Mentor junior engineers and contribute to knowledge sharing within the hardware team. Drive innovation by staying current with the latest trends in industrial and embedded electronics. Partner with project managers to meet development milestones and customer expectations. Qualifications Bachelor s or Master s degree in Electronics, Electrical Engineering, or related discipline. 8+ years of experience in hardware design and development, preferably for industrial-grade products. Strong knowledge of embedded systems design and hardware-software integration. Proficiency with ECAD tools such as Altium Designer, OrCAD, Mentor Graphics, or equivalent. Hands-on experience in design validation, testing, debugging, and productization. Familiarity with standards and regulatory compliance (IEC, CE, FCC); experience with DO-160 or MIL-STD is a plus. Exposure to FPGA-based systems and high-speed digital designs is advantageous. Excellent analytical skills with meticulous attention to detail. Strong communication skills and ability to collaborate effectively in teams. Preferred Qualifications Experience in avionics, automotive, or medical electronics domains. Knowledge of product certification processes. Familiarity with configuration management and PLM tools such as IBM DOORS, Jama, Jira, PDM. Experience working in global, multi-disciplinary teams across geographies. Benefits Opportunity to work on innovative, cutting-edge projects. Collaborative and forward-thinking work environment. Clear pathways for career growth and professional development. Competitive salary and comprehensive benefits package. If you are a driven and skilled hardware engineer ready to shape the future of smart industrial products, we encourage you to apply and join our core engineering team. Qualification : Bachelors or Masters degree in Electronics, Electrical Engineering, or related discipline

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Assistant Sales Manager (ATE) Location: Ahmedabad Job Description: We are seeking a dynamic and results-oriented Assistant Sales Manager to join our team in Ahmedabad. The ideal candidate will have 4 to 6 years of experience in sales within the Test & Measurement and Automated Test Equipment (ATE) industries. This role requires a strong understanding of Project Engineering, DAQ Solutions, and excellent customer relationship management skills. The candidate should be comfortable with PAN India travel to engage clients and expand business opportunities. Key Responsibilities: Drive sales and promote Test & Measurement, Automated Test Equipment (ATE), Project Engineering, and DAQ Solutions. Develop and execute strategies to achieve or exceed sales targets across assigned territories. Cultivate and maintain strong relationships with existing clients; proactively identify new business opportunities. Provide technical expertise and support to clients, ensuring delivery of appropriate solutions. Conduct product presentations, demos, and training sessions for clients. Collaborate with engineering and product teams to ensure customer requirements are met accurately. Participate in trade shows, exhibitions, and industry events to enhance brand presence and network with potential clients. Prepare and submit regular sales reports, forecasts, and business plans to senior management. Provide timely market feedback regarding trends, competition, and customer needs. Requirements: 4 to 6 years of sales experience in Test & Measurement Applications and Automated Test Equipment (ATE). Solid understanding of Project Engineering, DAQ Solutions, and related industries. Strong technical background, preferably with a BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or a related field. Proven track record of successful sales and effective customer relationship management. Excellent communication, negotiation, and presentation skills. Ability to work independently, manage time efficiently, and travel extensively across PAN India. Knowledge of the latest trends in Test & Measurement and ATE technologies is a plus. Qualification: BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent. Strong technical background related to Test & Measurement Applications, Automated Test Equipment (ATE), or DAQ Solutions preferred. Benefits: Competitive salary package. Opportunity to work in a dynamic and growing industry. Travel and accommodation allowances. Qualification : BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent

Position Title: Senior Territory Manager Location: Ahmedabad Reports To: General Manager Experience Required: 8 to 12 years of experience in sales, preferably in the analytical and laboratory instruments industry. Educational Qualifications: Minimum: Diploma in Electronics, Chemical, or Instrumentation Engineering Preferred: B.Sc. / M.Sc. in Chemistry, Biology, or Physics OR Graduate / Diploma in Electronics, Chemical, or Instrumentation Engineering Role Overview: The Senior Territory Manager will be responsible for driving sales and business growth for the complete portfolio of analytical and laboratory instruments offered by the company. This includes managing direct sales efforts and collaborating with team members to expand the customer base in the assigned territory. Key Responsibilities: Promote and sell the full range of analytical and laboratory instruments in the assigned territory Conduct regular customer visits to generate new leads and business opportunities Maintain and update the sales funnel through CRM tools Develop a strong technical understanding of the product portfolio Handle commercial discussions and negotiations with prospective clients Consistently meet or exceed assigned sales targets Build and nurture relationships with prospects and existing customers Coordinate internally with the service and support teams to ensure customer satisfaction Key Competencies & Skills: Minimum 5 years of hands-on experience in selling analytical instruments Strong communication skills in English both written and verbal Proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint) Self-motivated, hardworking, and results-driven Willingness to travel extensively across the assigned territory Qualification : B.Sc. / M.Sc. in Chemistry, Biology, or Physics

Position: Regional Manager Sales Level: Senior Manager Experience Required: 12 18 Years Location: Ahmedabad Qualification: B.E. / B.Tech Mechanical Key Responsibilities Strategic Planning & Execution Develop and execute regional sales strategies aligned with corporate goals. Identify and capitalize on growth opportunities within the assigned region. Team Leadership Lead and mentor the regional sales team, ensuring alignment with business objectives. Drive team performance through regular reviews, KPIs, and motivational leadership. Revenue, Receivables & Channel Management Drive revenue targets and ensure timely collection of receivables. Expand and manage channel partner network for deeper market penetration. Client Relationship Management Build strong, long-term relationships with key clients and decision-makers. Ensure customer satisfaction through consistent engagement and issue resolution. Market Analysis & Penetration Conduct regular market intelligence to stay ahead of industry trends and competition. Identify new segments, applications, and regions for business expansion. After-Sales Service & Parts Management Oversee after-sales service support and ensure efficient parts management. Work closely with service teams to maintain high customer satisfaction post-sale. Additional Requirements Proven experience in Sales & Marketing within an OEM (Original Equipment Manufacturer) environment. Strong analytical and decision-making skills. Excellent communication, negotiation, and stakeholder management abilities. Ideal Candidate An engineering professional with a mechanical background and a proven sales leadership track record in the OEM space. You are strategic, data-driven, customer-focused, and capable of leading high-performing teams in a competitive market. Qualification : B.E. / B.Tech Mechanical

Job Title: Cluster Head Business Banking Location: Ahmedabad Business Unit: Retail Banking Function: Business Banking Category: Others Job Purpose We are seeking a seasoned and dynamic Cluster Head Business Banking to lead and scale the Business Banking vertical across multiple branches. The role focuses on strategizing, managing operations, and optimizing resources to achieve business growth and expansion targets. The ideal candidate will drive customer acquisition, deepen existing relationships, and enhance product penetration through a customer-centric, tech-enabled, and operationally efficient approach. This role is also responsible for fostering key local partnerships, strengthening internal teams, and building a high-performance culture aligned with the bank s values. Key Responsibilities Business Strategy & Execution Drive growth in Business Banking by developing and implementing strategic plans across the assigned cluster. Understand market dynamics and competitive landscape to provide insights and feedback to product teams. Lead the development and execution of sales and service strategies to meet acquisition and portfolio growth targets. Team & Branch Leadership Manage a team of Branch Managers to ensure effective execution of business objectives. Coach, mentor, and guide branch teams to deliver best-in-class customer experiences and drive revenue generation. Lead recruitment, training, and performance management of on-roll and off-roll staff to ensure high-performing talent across levels. Customer & Partner Relationship Management Cultivate strong relationships with individual and corporate clients to become their preferred financial partner. Engage with key local dealers and business influencers to increase market share. Promote cross-selling of banking products by establishing a strong business network. Operational Excellence Ensure cost-efficient operations while leveraging technology and automation to streamline services. Evaluate and implement new initiatives to improve customer experience, operational efficiency, and product delivery. Monitor compliance with regulatory requirements and uphold high ethical and governance standards. Cross-Functional Collaboration Work closely with product, operations, and other internal teams to ensure aligned and efficient service delivery. Share best practices and competitive intelligence with other clusters and central teams. Leadership & Culture Building Instill a culture of customer centricity, innovation, digital adoption, and compliance. Foster employee engagement, motivation, and retention to build a strong, results-driven team. Champion community development and livelihood advancement initiatives within the cluster. Managerial & Leadership Responsibilities Mentor senior leaders and managers to uphold the bank s core values. Drive digital transformation within the branch network to meet customer needs. Attract and retain top talent to support rapid growth. Ensure high levels of employee satisfaction through consistent communication, coaching, and career development. Qualifications & Experience Education: Graduate in any discipline (mandatory) Postgraduate degree (preferred) Experience: Minimum 12+ years of relevant experience in Business Banking or related functions within the banking or financial services industry. Qualification : Graduate in any discipline (mandatory)

Position: Assistant Manager / Sr. Assistant Manager EIC Sales (Channel Partner) Experience: 3 8 Years Location: Ahmedabad Employment Type: Full-Time Job Overview We are looking for a driven and technically sound sales professional to join our team as an Assistant Manager / Sr. Assistant Manager EIC Sales, focusing on channel partner development. This role involves managing dealer relationships, expanding market presence, and driving sales of electronic components and related products. Key Responsibilities Achieve sales targets through assigned dealers and by onboarding new dealers/distributors. Conduct thorough market mapping and competitive analysis. Leverage technical knowledge to support sales efforts in electronic components. Generate inquiries and convert them into orders, ensuring end-to-end customer support. Monitor competitor activity including pricing, products, and marketing strategies. Provide feedback on market trends and suggest product or service enhancements. Resolve customer complaints effectively and propose long-term solutions. Maintain accurate and timely sales reports, work plans, and territory analysis. Collaborate with production and operations teams to ensure timely delivery and execution. Visit customer sites as required to build strong client relationships. Report directly to the Regional Head Sales. Candidate Profile 3 8 years of relevant sales experience in the electrical or electronics industry. Familiarity with products such as Cable Glands, Enclosures, Wiring Ducts, DIN Rail, Lugs, Timers, and Flexible Conduits. Strong communication, negotiation, and problem-solving skills. Willingness to travel frequently for client meetings and business development. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Position: Business Development Manager EV Products Experience: 4 14 Years Location: Ahmedabad Employment Type: Full-Time Role Summary We are looking for an experienced Business Development Manager from the electrical or EV industry (preferably EV charger or charging cable manufacturers), who has a proven track record in managing sales and business development with automotive OEMs or charger OEMs. The ideal candidate will be responsible for driving growth in EV product lines through strategic customer engagement, pre-sales activities, and commercial negotiations. Key Responsibilities 1. Business Growth & Sales Strategy Drive profitable business growth through existing and new customers. Lead pre-sales efforts including product presentations, solution demos, and technology showcases to generate RFQs and LOIs. Conduct and conclude all commercial negotiations including pricing, development costs, and terms & conditions. Capture critical insights related to RFQs, including competitor analysis, customer expectations, target pricing, and commercial inputs (CIM). 2. Technical & Commercial Execution Collaborate with Engineering/R&D teams during technical reviews with customers. Ensure timely submission of legal, technical, and commercial documentation. Provide regular updates on project progress and customer feedback. Standardize business terms related to payments, deliveries, and contracts. 3. Market & Product Strategy Develop and execute strategic plans to secure new business aligned with the company s EV product growth targets. Map customer potential, competitor presence, and future EV model opportunities. Monitor customer and industry technology trends to guide product and solution strategies. 4. Sales Leadership & Innovation Spearhead pre-selling and innovation-driven engagements such as tech seminars and product demo events. Drive system-level sales of EV products in both domestic and international markets. 5. Customer Relationship Management Develop and maintain a strategic mapping of key decision-makers and influencers within customer organizations. Execute relationship management strategies, including top management meetings (QCDD Quality, Cost, Delivery, Development). Address and resolve customer and internal escalations efficiently across multiple domains. Candidate Profile 4 14 years of experience in business development or sales roles within the electrical, EV charger, or EV cable industry. Strong exposure to working with auto OEMs or charger OEMs. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with the ability to translate market insights into actionable plans. Comfortable with frequent travel and cross-functional collaboration. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Position Title: Business Development Manager Location: Ahmedabad Experience: 5+ years in Sales, preferably in the IT software or training industry Role Overview We are seeking an experienced and dynamic Business Development Manager to lead client acquisition, sales growth, and strategic partnerships. The ideal candidate will have a strong background in IT solutions sales particularly in ERP, HRMS, or Payroll systems and will be responsible for driving revenue through new and existing customer engagement. Key Responsibilities Identify and pursue new business opportunities through market research, networking, and direct outreach. Build and maintain strong client relationships, from initial contact to closure. Organize and conduct meetings with prospective clients to understand requirements and present tailored software solutions. Manage end-to-end sales cycle including inquiry generation, proposal development, negotiation, and deal closure. Lead and mentor the sales team; provide training, support, and performance feedback. Increase the lifetime value of existing customers while attracting new business. Plan and execute below-the-line (BTL) marketing and lead-generation initiatives. Work with internal stakeholders (Technical, Academic, Accounts, Admin teams) to ensure timely and effective project delivery. Prepare sales projections, revenue forecasts, and business growth reports for the CEO. Consistently meet or exceed monthly and quarterly targets. Requirements and Skills Minimum of 5 years of experience in sales, with at least 2 years in ERP / HRMS / Payroll software solutions. Strong understanding of client-server software solutions and business applications. Proven ability to develop and execute business development strategies. Excellent communication, negotiation, and presentation skills. Self-motivated and target-driven, with the ability to lead teams and work independently. Prior experience in the IT training or software product industry is preferred. Bachelor's degree in Business, Marketing, IT, or a related field. Perks & Benefits Competitive salary. Medical insurance coverage. Paid national holidays, vacation, and personal leave. Leave encashment and gratuity benefits. Employee Referral Program. Regular cultural and engagement activities. Supportive work environment with growth opportunities. Qualification : Bachelor's degree in Business, Marketing, IT, or a related field

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Senior Software Engineer Frontend & Backend | .NET Core | React | Kubernetes | Ahmedabad Location: Ahmedabad Department: Software Engineering Reports To: Senior Manager, Software Engineering Experience: 5+ Years Tech Stack: HTML5, CSS3, JavaScript, React, C#, SQL, Docker, Kubernetes, Microservices About Conga At Conga, we ve built a community where our colleagues thrive by innovating, growing through individual and team development, and contributing to an inclusive environment where all voices are heard. We simplify the increasingly complex world of business with our revenue lifecycle management solution. By providing a unified data model, we transform the complexities of order configuration, execution, fulfillment, and contract renewal, helping businesses achieve operational efficiency and revenue growth. Our mission is to empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value. Our approach is grounded in the Conga Way, a framework that guides our decisions, culture, and product development. Job Overview: Senior Software Engineer As a Senior Software Engineer at Conga, you will be pivotal in building next-generation Conga products. This role offers the opportunity to work across the full technology stack, from front-end to back-end, while collaborating with talented developers and cross-functional teams. We re looking for problem-solvers who thrive in a fast-paced, dynamic environment and are passionate about continuously learning new technologies. As part of the engineering team, your contributions will directly impact product development and the technical evolution of Conga s platform. You will play a key role in maintaining and improving both the front-end and back-end of our applications, ensuring that the products are scalable, secure, and performance-optimized. This position offers the chance to work on the latest technologies in a rewarding and dynamic environment. Key Responsibilities: Front-end Development: Develop dynamic and interactive user interfaces using HTML5, CSS3, JavaScript, and React.js. Back-end Development: Work with C#, SQL, and API design patterns to ensure seamless back-end functionality. Containerization & Cloud: Leverage Docker and Kubernetes for containerization and ensure smooth deployment pipelines. Microservices: Work with Microservices architecture to enhance scalability and maintainability. Collaboration Tools: Use tools like GitHub, Jira, and Microsoft Teams for version control and cross-team collaboration. Mentorship: Lead and mentor junior developers, ensuring high code quality, best practices, and the sharing of knowledge across the team. Qualifications: 5+ years of experience in front-end development using HTML5, CSS3, JavaScript, and React.js. Experience with container-based platforms like Docker and Kubernetes. Backend technologies experience in C#, SQL, and familiarity with API design patterns. A strong understanding of microservices and the ability to design scalable applications. Bachelor s degree in Engineering or a related field. Knowledge of source control tools like GitHub, and experience with Jira for project management. What Sets You Apart: Passionate Coder: Self-driven, proactive, and passionate about solving complex problems across various technologies. You focus on coding best practices and development processes. Effective Communicator: Strong interpersonal skills with the ability to initiate and engage in collaborative discussions, adapting to different communication styles. Creative Problem Solver: Analytical thinker capable of identifying creative solutions to complex business challenges, with a focus on delivering customer-centric results. Deadline-Driven: Proven ability to work independently, meet deadlines, and exceed goals with minimal supervision. What We Offer: An inclusive, collaborative culture that encourages professional growth. Opportunities to work with cutting-edge technologies like React, .NET Core, Kubernetes, and Microservices. A chance to solve complex problems that impact global customers. A dynamic and fast-paced work environment where you can thrive. Qualification : Bachelors degree in Engineering or a related field.

Technical Project Manager Dot Net Responsibilities: Project Management: Lead and manage large-scale software development projects, overseeing a team of 8 to 10 members on projects lasting 6+ months. Develop and execute detailed project and release plans, ensuring compliance with organizational standards and processes throughout the lifecycle. Technical Leadership: Provide hands-on guidance in backend (LAMP stack or .NET) and frontend technologies (ReactJS, NextJS, AngularJS). Utilize expertise in architecture, design, and implementation to ensure the successful delivery of technical solutions. Customer Communication: Serve as the primary point of contact for customers, managing relationships throughout the project delivery process. Develop and maintain a clear communication plan, ensuring regular updates and proactive sharing of relevant information with customers and stakeholders. Agile Methodology: Lead the adoption of Agile practices, facilitating Agile ceremonies and ensuring the team adheres to Agile principles to deliver high-quality software. Problem-Solving & Risk Management: Proactively identify and address potential risks, issues, and roadblocks, utilizing strong problem-solving skills to ensure timely resolution and avoid escalation. Technical Documentation & Presentation: Create wireframes and presentations to clearly communicate technical solutions to clients and stakeholders, ensuring a solid understanding of proposed technology concepts. API & Architecture Expertise: Leverage expertise in REST/SOAP APIs (JSON/XML) and a strong understanding of N-tier and Microservice architectures. Experience with ETL processes is a plus. Requirements: Experience: 10 to 15 years of experience in the software development industry, with at least 5 years in a Technical Project Manager role. Proven experience managing large-scale projects (6+ months), including new development projects with teams of 8 to 10 people. Technical Background: Hands-on experience with backend (LAMP stack or .NET) and frontend (ReactJS, NextJS, AngularJS) technologies. Strong expertise in REST/SOAP APIs, with solid experience in JSON/XML. Familiarity with N-tier and Microservice architecture; ETL experience is a plus. Agile Expertise: Deep understanding and hands-on experience with Agile development methodology and all associated ceremonies. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Proven ability to manage customer relationships and serve as the main interface throughout the project delivery process. Problem-Solving & Risk Management: Strong analytical skills with a proven track record of identifying and solving potential issues before they escalate. Documentation & Presentation: Experience creating wireframes and technical presentations to communicate complex technology solutions effectively to clients.

Quality Analyst Location: Ahmedabad Job Overview: We are looking for a dedicated Quality Analyst to join our team. This role is responsible for ensuring the quality of our applications by following written procedures and inspection criteria. The ideal candidate will have a keen eye for detail, excellent communication skills, and a passion for problem-solving. You will be involved in the creation and execution of test plans and test cases, ensuring that the final product meets functional and design specifications. Primary Responsibilities: Test Plan Development & Test Case Design: Identify test requirements from specifications and design a test coverage plan. Develop, document, and maintain functional test cases and other test artifacts, such as test data, data validation, harness scripts, and automated scripts. Ensure that all test cases meet the specifications and align with coding standards. Test Execution & Reporting: Execute tests and deliver timely QA reports with detailed findings. Focus on meeting deadlines and delivering high-quality tests, ensuring quick identification of defects and bugs. Review & Collaboration: Hold and facilitate test plan/case reviews with cross-functional team members to ensure the quality of the product. Work closely with development, project management, and customer support teams to facilitate smooth testing processes. Ensure Compliance with Specifications: Validate that all deliverables meet functional and design specifications and requirements. Liaise with the development team to communicate bugs and issues found during testing. Problem Solving: Apply creative and technical problem-solving skills to translate requirements into effective test plans. Identify and resolve issues that arise during testing and help improve the product's overall quality. Experience Requirements: Test Case Development & Test Planning: Experience in identifying test requirements from specifications, designing test coverage plans, and developing detailed test cases. Functional Testing & Documentation: Proven ability to document and maintain functional test cases and other necessary test artifacts like test data, harness scripts, and automated scripts. Collaboration & Communication Skills: Strong verbal and written communication skills to ensure clear documentation of test plans, test cases, and bug reports. Comfortable liaising with cross-functional teams, including developers, project managers, and customer support. Problem Solving & Technical Skills: Ability to creatively solve technical problems, ensuring that testing efforts are aligned with product requirements and functionality. Attention to Detail & Focus on Deadlines: Ability to find defects quickly and ensure that deadlines for test execution and reporting are met. Qualifications: Bachelor's degree in Computer Science or a related field, or equivalent experience. Previous experience in a Quality Analyst or Software Testing role. Strong understanding of test case development, test plans, and functional testing. Experience with automated testing scripts and test data management is a plus. Excellent problem-solving and analytical skills. If you have a strong passion for quality assurance and enjoy working in a collaborative environment, we encourage you to apply for this opportunity to ensure the success of our product testing efforts. Qualification : Bachelor's degree in Computer Science or a related field, or equivalent experience.

Job Title: Project Manager - PMBA Required Experience: Relevant Experience: 8+ Years Total Experience: 10+ Years Experience in Project Management: 3 Years Job Type: Full-Time Number of Openings: 1 Job Description: We are seeking an experienced Project Manager with deep competency in Mobile and Web technologies to lead cross-functional teams. The ideal candidate will ensure the timely and budget-conscious delivery of projects, maintaining stakeholder satisfaction throughout the process. Responsibilities: Technical Leadership & Competency: Mobile & Web Applications Development: Demonstrate deep competency in the programming and development of both mobile and web applications. Client Communication & Requirement Gathering: Actively engage in client communication for gathering and eliciting project requirements, ensuring thorough understanding. Effort Estimation: Create effort estimations through Work Breakdown Structures (WBS) for accurate project forecasting. Technical Documentation: Develop essential documentation, including UML Diagrams, Wireframes, Use Case Diagrams, Workflow Diagrams, and Sequence Diagrams. Business Analysis Skills: Stakeholder Analysis & Planning: Conduct detailed business analysis planning and ensure clear communication with stakeholders. Requirements Management: Efficiently manage and communicate project scope, solution, traceability, risk, and constraints. Solution Evaluation: Define business problems, needs, and write detailed business cases, while technically evaluating the best solutions for the business. Elicitation: Gather and document business, functional, non-functional, performance, technical, and design requirements. Project Management Skills: SDLC Expertise: Possess comprehensive knowledge of SDLC and various methodologies like Agile, Scrum, Waterfall, and Rapid Application Development (RAD). Project Planning & Scheduling: Efficiently plan and schedule project timelines, ensuring proper resource allocation. Risk Monitoring: Continuously monitor and manage project risks and issues. Communication Management: Manage internal and external stakeholder communication effectively. Technical Skills: Wireframe Tools & Project Management Tools: Proficient in using wireframe and project management tools for delivering high-quality results. Mobile OS & Cross-Platform Frameworks: In-depth understanding of various mobile operating systems and development frameworks. API Integration: Experience in integrating and managing APIs and external interfaces (e.g., location-based services, maps, chat, messaging, charting, payment gateways). Client/Server Communication & Data Transfer: Knowledge of REST APIs, XML, JSON, and Batch Processing for seamless data transfer. Server & Hosting Platforms: Familiarity with virtual, dedicated, and cloud storage platforms. Marketplace Submissions: Understanding of application submission rules for various marketplaces, such as Play Store, iTunes, Amazon, and Windows Store. Key Responsibilities: Documentation Creation & Review: Develop and review BRD, FRD, SRS, and WBS (Work Breakdown Structures) to ensure thorough project documentation. Deliverable Management: Develop, review, and deliver key project artifacts, ensuring the timely delivery of high-quality work. Project Delivery: Effectively manage and deliver multiple projects within the defined schedule and budget. Team Coordination: Act as a key team player, ensuring effective coordination between various teams to achieve project goals. Communication & Project Management Tools: Use advanced project management tools and effective communication techniques to drive project success. Process-Oriented & Multi-tasking: Ability to self-manage and prioritize multiple tasks while adhering to a process-driven approach. Minimum Qualifications: Educational Qualification: BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree. Preferred Qualifications: Strong background in leading mobile and web application development projects. Proven experience in project management for mobile/web technologies. Additional Notes: Execution Experience: Must have successfully executed 10+ mobile applications in both mobile and web technologies, with a focus on high-quality deliverables and customer satisfaction. Qualification : BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree.

Job Title: Solution Engineer (Sales) Location: Ahmedabad, India Job Type: Full-time About the Role: As a Sales Solution Engineer for the Experro platform, you will be a key technical liaison between our Sales team and prospective customers. You ll leverage your in-depth product knowledge, industry expertise, and consultative approach to demonstrate how Experro s solutions can meet the unique business and technical requirements of enterprise clients. Partnering closely with Account Executives, you will lead product demonstrations, craft tailored solutions, guide prospects through proof-of-concept engagements, and play a central role in driving platform adoption and revenue growth. Key Responsibilities: Technical Pre-Sales Support: Collaborate with Sales Executives to understand customer needs, present tailored solutions, and deliver compelling product demonstrations that highlight the Experro platform s capabilities and value proposition. Solution Design & Architecture: Work closely with prospects to translate their business objectives and technical requirements into solution designs leveraging Experro s features, integrations, and APIs. Proof-of-Concept Management: Lead proof-of-concept and pilot projects by setting up environments, configuring integrations, and guiding customers through hands-on evaluation, ensuring a smooth and successful technical validation process. Technical Liaison: Communicate prospect feedback, technical challenges, and feature requests to Product Management, Engineering, and Support teams to influence product enhancements and address market needs. RFP/RFI Responses: Participate in the development and review of technical content for proposals, RFPs, and RFIs, ensuring accuracy, clarity, and compliance with customer requirements. Relationship Building: Establish trusted-advisor relationships with prospects technical teams and key decision-makers, positioning Experro as a strategic partner for their digital transformation initiatives. Knowledge Sharing & Enablement: Provide training, best practices, and technical guidance to internal Sales and Customer Success teams to ensure they are well-equipped to communicate Experro s value proposition effectively. Continuous Improvement: Stay current on industry trends, competitive products, and emerging technologies to maintain a strong technical presence and continually refine solution strategies. Qualifications: Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role within the software or SaaS industry. Technical Expertise: Strong understanding of web technologies, APIs, data integrations, and cloud computing. Familiarity with e-commerce, digital experience platforms, or related enterprise software solutions is highly desirable. Communication & Presentation Skills: Exceptional ability to simplify complex technical concepts for non-technical stakeholders. Strong written, verbal, and presentation skills, with a proven track record of delivering compelling product demonstrations. Problem-Solving & Analytical Thinking: Adept at identifying customer challenges, proposing solutions, and articulating technical capabilities in a consultative manner. Comfortable with diving deep into technical details to resolve customer queries. Team Player: Experience working closely with cross-functional teams Sales, Product Management, Engineering, Customer Success to deliver an outstanding end-to-end customer journey. Adaptability & Drive: Self-motivated, highly organized, and able to thrive in a fast-paced environment. Demonstrated ability to handle multiple opportunities simultaneously while meeting deadlines and achieving objectives. Career Growth: Join a fast-growing company with opportunities for personal and professional development. Impact: Work on cutting-edge SaaS solutions impacting global enterprise clients. Dynamic Environment: Collaborate with talented teams and work in a highly innovative, fast-paced environment. Global Exposure: Work with international clients and gain exposure to a variety of industries and challenges. If you're an experienced Solution Engineer with a passion for technology, consultative sales, and SaaS solutions, we d love to have you join our Rapidops team to make a meaningful impact! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with a global presence in the USA, Australia, and India. We specialize in delivering innovative web development, eCommerce solutions, and mobile application development services. Since our inception, Bytes Technolab has been known for its craftsmanship, providing high-quality solutions to businesses worldwide. Roles & Responsibilities: As a Senior Project Manager, you will lead JavaScript, Node.js, eCommerce, and PHP projects through the entire project lifecycle, from planning to execution, ensuring delivery within scope, budget, and timeline. Project Leadership: Lead and manage multiple JavaScript, Node.js, eCommerce, and PHP development projects, ensuring successful delivery within scope, time, and budget. Project Planning & Execution: Develop detailed project plans, coordinate resources, set timelines, and oversee project execution to meet business objectives and quality standards. Problem Solving: Use creative problem-solving skills to address issues as they arise and ensure smooth project progression. Project Deliverables: Ensure that all deliverables adhere to quality standards and client requirements. Full Project Lifecycle Management: Manage all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure. Stakeholder Communication: Maintain regular communication with stakeholders and provide status reports, addressing concerns and ensuring transparency. Team Leadership: Coordinate and lead project teams, ensuring effective collaboration, and provide guidance to team members throughout the project. Pre-Sales Support: Assist the sales team with pre-sales calls, understanding customer requirements, and presenting tailored solutions. Documentation & Training: Oversee the preparation of user manuals, training materials, and other relevant documents to ensure smooth implementation and handover. Client Satisfaction: Manage customer satisfaction throughout the project, ensuring successful acceptance of deliverables and a smooth transition. Project Management Tools: Utilize project management software tools such as JIRA, Basecamp, and Monday.com for tracking progress, deadlines, and collaboration. Skills & Qualifications: Experience: 8+ years of experience managing JavaScript, Node.js, eCommerce, and PHP projects, with at least 5 years of leadership experience. Project Management Certification: PMP (Project Management Professional) certification preferred. Problem Solving: Strong ability to solve problems creatively and effectively. Tools Proficiency: Familiarity with project management tools like JIRA, Basecamp, Monday.com, and other relevant software. Full Lifecycle Management: Proven experience managing projects through all stages of the lifecycle. Analytical Skills: Excellent analytical skills to assess project progress and resolve issues. Leadership: Extensive leadership experience, with the ability to manage and motivate teams of various sizes. Communication Skills: Strong interpersonal skills and the ability to maintain positive relationships with clients and teams. Education: Bachelor s degree in Engineering, Computer Science, or a related field, or equivalent work experience. Customer Satisfaction: Proven track record of managing customer satisfaction and obtaining project deliverables acceptance. What We Offer: Competitive Compensation & Benefits: A competitive salary package and comprehensive benefits. Work-Life Balance: Flexibility to work remotely within a global team. Career Growth: Opportunities for continuous learning and career advancement in a dynamic environment. Collaborative Culture: Work in a collaborative and innovative environment with talented professionals across the globe. If you are an experienced Project Manager with a strong background in managing complex web development projects and leading teams to success, we would love to hear from you! Bytes Technolab is an equal opportunity employer, committed to creating a diverse and inclusive workplace. Qualification : Bachelors degree in engineering, computer science or related field, or equivalent work experience.

Requirements: Proven experience as a Social Media Manager. Develop and implement social media strategies to increase brand awareness and engagement across all platforms (Facebook, YouTube, Twitter, Instagram, LinkedIn, etc.). Create high-quality graphics, videos, and other visual content using tools such as Canva ow with the help of the design team. Write engaging copy and content for social media posts, blogs, email campaigns, and other marketing materials. Monitoring the company s brand on social media. Building brand awareness by engaging relevant influencers. Knowledge of SEO, keyword research, and Google Analytics. Monitor, track, analyze, and performance report. Recommend improvements to increase performance. Researches and monitors the activity of company competitors. Set targets to increase brand awareness and increase customer engagement and loyalty. Ability to work independently Qualification: (if any particular needed): MBA Preferred Qualification : MBA Preferred

Job Description If you live and breathe digital marketing, we want to talk to you. We are looking for a Digital Marketing Manager to develop, implement, track and optimize our digital marketing campaigns across all. You should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. Digital marketing managers will work with the marketing team, supporting teams (such as programmers), and vendors to launch campaigns on time and on budget. Digital Marketing Manager Responsibilities: Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns. Design, build and maintain our social media presence. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Identify trends and insights, and optimize spend and performance based on the insights. Brainstorm new and creative growth strategies. Plan, execute, and measure experiments and conversion tests. Collaborate with internal teams to create landing pages and optimize user experience. Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Instrument conversion points and optimize user funnels. Collaborate with agencies and other vendor partners. Evaluate emerging technologies. Requirements: BS/MS degree in marketing or a related field. Proven working experience in digital marketing. Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns. Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate. Experience in optimizing landing pages and user funnels. Experience with A/B and multivariate experiments. Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends). Working knowledge of ad serving tools (e.g., DART, Atlas). Experience in setting up and optimizing Google Adwords campaigns. Working knowledge of HTML, CSS, and JavaScript development and constraints. Strong analytical skills and data-driven thinking. Up-to-date with the latest trends and best practices in online marketing and measurement. Preferred Technical and Professional Expertise: 2+ Years overall experience Job Category: Digital Marketer(2) Job Type: In House Job Location: Ahmedabad Qualification : BS/MS degree in marketing or a related field.

Job Requirements Job Title: Deputy Manager Acquisition(Household) Function: Branch Banking Job Purpose: The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Key / Primary Responsibilities of the Role: Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities: High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Education Qualifications: Any Graduation. Experience: 0-4 years of relevant Experience. Qualification : Any Graduation.