Customer Feedback Jobs in Ahmedabad

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Assistant Sales Manager (ATE) Location: Ahmedabad Job Description: We are seeking a dynamic and results-oriented Assistant Sales Manager to join our team in Ahmedabad. The ideal candidate will have 4 to 6 years of experience in sales within the Test & Measurement and Automated Test Equipment (ATE) industries. This role requires a strong understanding of Project Engineering, DAQ Solutions, and excellent customer relationship management skills. The candidate should be comfortable with PAN India travel to engage clients and expand business opportunities. Key Responsibilities: Drive sales and promote Test & Measurement, Automated Test Equipment (ATE), Project Engineering, and DAQ Solutions. Develop and execute strategies to achieve or exceed sales targets across assigned territories. Cultivate and maintain strong relationships with existing clients; proactively identify new business opportunities. Provide technical expertise and support to clients, ensuring delivery of appropriate solutions. Conduct product presentations, demos, and training sessions for clients. Collaborate with engineering and product teams to ensure customer requirements are met accurately. Participate in trade shows, exhibitions, and industry events to enhance brand presence and network with potential clients. Prepare and submit regular sales reports, forecasts, and business plans to senior management. Provide timely market feedback regarding trends, competition, and customer needs. Requirements: 4 to 6 years of sales experience in Test & Measurement Applications and Automated Test Equipment (ATE). Solid understanding of Project Engineering, DAQ Solutions, and related industries. Strong technical background, preferably with a BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or a related field. Proven track record of successful sales and effective customer relationship management. Excellent communication, negotiation, and presentation skills. Ability to work independently, manage time efficiently, and travel extensively across PAN India. Knowledge of the latest trends in Test & Measurement and ATE technologies is a plus. Qualification: BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent. Strong technical background related to Test & Measurement Applications, Automated Test Equipment (ATE), or DAQ Solutions preferred. Benefits: Competitive salary package. Opportunity to work in a dynamic and growing industry. Travel and accommodation allowances. Qualification : BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent

Job Title: Field Application Engineer Job Type: Full-Time Location: Ahmedabad Experience Required: 3 4 Years Education Qualification: Diploma in Electrical / Electronics Engineering or equivalent Job Summary: We are looking for a proactive and technically skilled Field Application Engineer to support the deployment, installation, and servicing of RF-based systems for Armed and Paramilitary forces. This role requires strong technical troubleshooting abilities, excellent communication skills, and a willingness to travel and stay on-site as needed. Key Responsibilities: Act as a technical lead during product installations, system deployment, training sessions, and field support for Armed/Paramilitary forces. Provide on-site product support, including fault diagnosis, rectification, and routine maintenance. Maintain readiness to travel extensively and stay at the ASSPL Nodal Centre in Ahmedabad. Collaborate with internal teams to ensure seamless installation and customer satisfaction. Develop and maintain technical documentation, site reports, and customer feedback logs. Handle customer queries effectively and maintain strong, professional relationships. Support training programs and hands-on demonstrations for end-users and operators. Ensure smooth coordination between field operations and the engineering team for escalations and improvements. Required Skills & Qualifications: Strong understanding of Radio Frequency (RF) technologies and system behavior. Hands-on experience in field troubleshooting and technical support. Proficiency in MS Office and basic computer operation. Strong customer handling and relationship-building abilities. Excellent communication skills in English and Hindi. Strong interpersonal skills, with the ability to work independently and in a leadership capacity. Willingness to travel frequently and stay on-site as per operational requirements. Qualification : Diploma in Electrical / Electronics Engineering or equivalent

Position: Business Development Manager EV Products Experience: 4 14 Years Location: Ahmedabad Employment Type: Full-Time Role Summary We are looking for an experienced Business Development Manager from the electrical or EV industry (preferably EV charger or charging cable manufacturers), who has a proven track record in managing sales and business development with automotive OEMs or charger OEMs. The ideal candidate will be responsible for driving growth in EV product lines through strategic customer engagement, pre-sales activities, and commercial negotiations. Key Responsibilities 1. Business Growth & Sales Strategy Drive profitable business growth through existing and new customers. Lead pre-sales efforts including product presentations, solution demos, and technology showcases to generate RFQs and LOIs. Conduct and conclude all commercial negotiations including pricing, development costs, and terms & conditions. Capture critical insights related to RFQs, including competitor analysis, customer expectations, target pricing, and commercial inputs (CIM). 2. Technical & Commercial Execution Collaborate with Engineering/R&D teams during technical reviews with customers. Ensure timely submission of legal, technical, and commercial documentation. Provide regular updates on project progress and customer feedback. Standardize business terms related to payments, deliveries, and contracts. 3. Market & Product Strategy Develop and execute strategic plans to secure new business aligned with the company s EV product growth targets. Map customer potential, competitor presence, and future EV model opportunities. Monitor customer and industry technology trends to guide product and solution strategies. 4. Sales Leadership & Innovation Spearhead pre-selling and innovation-driven engagements such as tech seminars and product demo events. Drive system-level sales of EV products in both domestic and international markets. 5. Customer Relationship Management Develop and maintain a strategic mapping of key decision-makers and influencers within customer organizations. Execute relationship management strategies, including top management meetings (QCDD Quality, Cost, Delivery, Development). Address and resolve customer and internal escalations efficiently across multiple domains. Candidate Profile 4 14 years of experience in business development or sales roles within the electrical, EV charger, or EV cable industry. Strong exposure to working with auto OEMs or charger OEMs. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with the ability to translate market insights into actionable plans. Comfortable with frequent travel and cross-functional collaboration. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Job Title: SaaS Business Analyst Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build. About the Role: We are seeking a SaaS Business Analyst with strong eCommerce and CMS experience to help shape and enhance our AI-powered Digital Experience Platform (DXP), Experro. Experro is a software-as-a-service (SaaS) product used by eCommerce brands to deliver blazing-fast, personalized, and high-converting customer experiences. In this role, you will collaborate with product, engineering, and customer-facing teams to translate business goals into actionable requirements. You ll leverage your knowledge of eCommerce platforms (Shopify, BigCommerce, Magento) and CMS/Customer Data Platforms to drive product improvements, enhance user experiences, and influence the product roadmap with data-driven insights. Key Responsibilities: Requirements & Analysis: Gather and document business requirements, user stories, and acceptance criteria for new features, improvements, and product offerings on the Experro platform. Market & Customer Insight: Stay informed on industry trends, competitor offerings, and customer feedback. Translate findings into recommendations that enhance engagement, conversion rates, and user satisfaction. E-Commerce & CMS Expertise: Use your domain knowledge of eCommerce platforms (e.g., Magento, BigCommerce, Shopify) to shape product features and workflows that align with best practices for online stores, content management, and personalized experiences. Product Design Collaboration: Work closely with UX/UI designers to translate the written requirements into accurate feature designs. Cross-Functional Collaboration: Work closely with Leadership, Product, Engineering, and Customer Success teams to ensure alignment, validate features, and address user challenges. Data-Driven Decisions: Use analytics and reporting tools to identify opportunities for improvement, refine features, and continuously enhance the platform s performance and usability. Qualifications: Educational Background: Bachelor s degree in Business, Computer Science, or a related field. Experience: 3+ years of experience as a Business Analyst (or similar role) with hands-on experience in at least one eCommerce platform (e.g., Shopify, BigCommerce, Magento). Familiarity with CMS and Customer Data Platforms is a plus. Research Skills: Strong ability to research new innovations, concepts, competitors, customer needs, and market trends, and translate them into product feature and improvement ideas. Analytical & Technical Skills: Comfortable with APIs, integrations, and standard analytics tools. Ability to translate data into actionable insights. Communication & Collaboration: Clear and concise communicator who can bridge the gap between technical and non-technical teams. Adaptability: Thrive in a fast-paced environment, quickly adjusting to evolving priorities and changing market demands. Innovation: Be a part of a rapidly growing company at the forefront of digital product development and innovation. Impact: Work on products that transform industries and make a positive impact globally. Collaborative Culture: Join a passionate and dynamic team where ideas are valued and collaboration is key. Career Growth: Rapidops offers opportunities for personal and professional development in a fast-paced, high-reward environment. Qualification : Bachelors degree in Business, Computer Science, or a related field.

Job Description: Business Development Executive Qualification: Master s Degree in Marketing/HR/Admin (B-Tech background preferred) Skills: Excellent verbal and written communication skills in English Good knowledge of MS Office Strong sales acumen and consultative selling approach Job Description: We are seeking a dynamic and results-driven Business Development Executive to join our team in Prahlad Nagar, Ahmedabad. This role will focus on driving sales, managing the complete sales lifecycle, and helping our company achieve growth by identifying new business opportunities and fostering strong relationships with potential clients. As part of our core team, you will engage in lead generation, branding, and marketing activities while also gaining valuable training in business analytics and other related processes. Key Responsibilities: Sales Life Cycle Management: Manage the full sales life cycle, including prospecting, qualifying, negotiating, and closing deals. Follow up with potential clients to maintain relationships and ensure business growth. Consultative Selling: Work closely with clients to understand their business needs and present customized solutions. Passionately sell solutions by focusing on how our products/services can help clients achieve their business goals. Lead Generation & Research: Use our tools to generate leads and produce detailed reports to track progress. Conduct thorough market research to understand consumer needs and identify ways our solutions can meet those needs. Research potential clients and their industries to tailor solutions that resonate with their requirements. Branding & Marketing: Collaborate with the team on branding and marketing activities to increase the company's visibility. Assist with the development of marketing materials and support digital marketing initiatives. Business Analytics: Receive training in business analytics to understand data-driven sales and marketing strategies. Use business insights to drive decisions, create effective campaigns, and improve client satisfaction. Collaboration: Work as part of a dynamic team, contributing ideas and collaborating to meet organizational goals. Provide feedback on customer requirements and insights to help shape product offerings and business strategies. Desired Skills & Qualifications: Education: Master s Degree in Marketing, HR, or Administration (B-Tech background is highly preferred). Experience: Proven experience in business development or sales is a plus, but fresh graduates with a strong academic background are also encouraged to apply. Experience in consultative selling and handling the full sales life cycle would be an added advantage. Skills: Excellent verbal and written communication skills in English are a must. Strong proficiency in MS Office, including Excel, Word, and PowerPoint. Analytical thinking and ability to understand data to support decision-making. Ability to manage multiple tasks efficiently and work independently. Other Traits: Team player with the ability to collaborate with different departments. A passion for sales and a keen interest in understanding customer needs. Strong time management and organizational skills. What We Offer: Full-time position with a competitive salary and performance-based incentives. Opportunity to gain training in business analytics and other processes essential for career development. Exposure to dynamic, real-world business challenges and the chance to contribute to business growth. A collaborative and supportive team environment. If you are an ambitious individual eager to develop your career in business development while making a significant impact on our company's growth, we invite you to apply. Join our team and help us achieve new heights of success! Qualification : Masters Degree in Marketing, HR, or Administration (B-Tech background is highly preferred).

We are looking for a dynamic and driven Sales Executive with at least one year of experience to join our team. The ideal candidate will excel at understanding market needs, developing sales strategies, and identifying growth opportunities. You'll be responsible for building strong client relationships, driving revenue growth, negotiating deals, and collaborating with the team to ensure smooth sales processes. If you are passionate about selling and have a knack for identifying and meeting customer needs, we'd love to hear from you. Responsibilities: Identify and target potential clients to achieve sales objectives. Develop and implement effective sales strategies to meet business goals. Conduct market research to understand customer needs and trends. Build and maintain strong relationships with clients and partners. Negotiate deals and close sales to ensure maximum revenue. Collaborate with the marketing team to align sales efforts with promotional activities. Provide timely feedback to the management team on customer needs and sales performance. Keep up-to-date with industry trends and competitor activities. Requirements: 2-3 years of experience in sales, preferably in the IT industry. Strong understanding of market dynamics and customer needs. Proven track record of meeting or exceeding sales targets. Excellent negotiation and communication skills. Ability to develop and execute sales strategies effectively. Proficiency in CRM software and sales tools. Self-motivated, with a results-driven approach. Willingness to travel for client meetings and events. Bachelor's degree in Business, Marketing, or a related field (preferred). Qualification : Bachelor's degree in Business, Marketing, or a related field (preferred).

Job Title: Business Development Manager (Sr. BDM) Location: Ahmedabad Position: 2 Openings Job Description: We are looking for motivated and skilled Business Development Managers to join our dynamic team in Ahmedabad. As a Senior Business Development Manager (Sr. BDM), you will be responsible for driving business growth, building strong relationships with clients, and identifying new opportunities for our company. The ideal candidate will have at least 5 years of experience in business development, possess strong technical knowledge, and thrive in a fast-paced start-up environment. Key Responsibilities: Identify new business opportunities and generate leads through market research, networking, and cold outreach. Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions. Collaborate with cross-functional teams to ensure successful execution of business strategies and client deliverables. Lead the sales process from prospecting to closing, including presentations, proposals, and contract negotiations. Develop and execute business development strategies to achieve company growth targets. Track market trends, industry news, and competitor activities to stay ahead of business development opportunities. Prepare and deliver reports on sales performance, opportunities, and forecasts to senior management. Assist in refining the company's product offerings based on customer feedback and market demands. Qualifications: Minimum of 5 years of relevant experience in business development, preferably in a technical field. Strong understanding of sales processes and business development strategies. Excellent communication, negotiation, and interpersonal skills. Ability to work effectively in a start-up culture, managing multiple tasks and deadlines. Strong technical acumen to understand the company s products and services and communicate them effectively to clients. Proven track record of successfully identifying and securing new business opportunities. Self-motivated with a results-driven mindset and a passion for achieving targets. Ability to work independently and as part of a collaborative team. Be part of a fast-growing company with a start-up culture. Opportunity to make a significant impact and shape the direction of the business. Competitive salary and benefits package. Work in a collaborative, forward-thinking, and innovative environment. Opportunities for career growth and development. If you're a proactive and results-oriented Business Development Manager with a strong technical background, we want to hear from you! Apply now to take the next step in your career with us in Ahmedabad.

Experience Fresher No of Openings 2 Job Summary The Junior Business Development Executive will support the sales and marketing team in new client acquisition and revenue growth strategies. This role requires a keen interest in market dynamics, sales processes, and client engagement. Key Responsibilities Lead Generation: Identify and qualify new business opportunities through cold calling, networking, and social media. Client Outreach: Assist in the development and execution of outreach strategies to attract new clients. Market Research: Conduct research to identify new markets and customer needs. Presentations: Prepare and deliver presentations on software services to potential clients. Sales Support: Support senior business developers in negotiating deals and closing sales. CRM Management: Maintain client and potential client information within the company CRM. Feedback Analysis: Collect feedback from clients and the market to assist in product and service improvement initiatives. Reporting: Assist with the preparation of reports on business development activities. Skills & Qualifications Master s degree in Business, Marketing, IT, or a related field. Up to 2 years of experience in sales, marketing, or business development, preferably in the technology or software sector. Strong communication and interpersonal skills. Proficient in Google Suite and CRM software. Ability to work in a fast-paced and dynamically changing environment. Proactive, self-driven, and able to work independently as well as part of a team. Desired Traits Enthusiasm for technology and software solutions. Innovative thinker with a knack for problem-solving. Strong organizational and time-management skills. Work Environment This position typically operates in an office environment but may involve some travel to client sites or industry conferences. Reporting Structure Reports directly to the Business Development Manager or Sales Director. Qualification : Masters degree in Business, Marketing, IT, or a related field.

Experience: 4+ Years Job Location: Ahmedabad Qualification: B.Tech/B.E. IT/MCA/BCA/MBA Job Description: Drive and support international sales to close key new business in the Software Services Domain. Drive processes in acquiring new customers, retain old business, proposals, negotiation, major deals, in order to win new business. Leads proposals and negotiations that maximize customer value. Develops and maintains strong customer relationships with target Accounts. Achievement of assigned Digital sales quota / Sales revenue as well as contribution towards overall team target. Maintain consistent, timely and high-quality reporting meeting requirements of the business. As a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions. Understands the company s goal and purpose to continue to enhance the company s growth. Must be capable to work individually with minimal guidance. Must be able to work under flexible Work Timings. Have great interpersonal and communication skills. Qualification : B.Tech/B.E. IT/MCA/BCA/MBA

Job Requirements Job Title: Deputy Manager Acquisition(Household) Function: Branch Banking Job Purpose: The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Key / Primary Responsibilities of the Role: Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities: High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Education Qualifications: Any Graduation. Experience: 0-4 years of relevant Experience. Qualification : Any Graduation.

About Cencora Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Responsibilities: Loads, unloads of packages scheduled for pickups/deliveries Checks correctness and completeness of consignment during pickups/deliveries Consults with dispatching on best route available for a timely delivery/pickup Must make sure that the House Way Bill is properly completed by shipper and/or consignee Uses cell phone to immediately report on progress or problem of deliveries, pick ups and to secure permanent availability Verifies good order of packages and/or envelopes Provides a communication link between customers and office staff Any customer feedback must immediately be reported to operation; assure that all tasks assigned to him is fulfilled in a correct and timely manner Must maintain excellent cooperation with other team members Must be courteous with all customers and must always use proper language Must be dependable and avoid unexcused absence Must be presentable, wear clean clothes and well-kept at all times Always follow safety of work Requirements: Valid Driving License Gujratilanguage - native or C1 Ability to read and write English Must have knowledge of Indian transport system and traffic rules Must be attentive to details Must be discipline with good conduct Must be courteous at all times Computer literacy will be an advantage Experience in logistics, cold chain, courier is preferred Reports Directly To: Operations supervisor / Operation Executive / Branch Manager What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: World Courier (India) Private Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Job Title: Field Service Engineer About ABB: At ABB, we are dedicated to addressing global challenges. Our core values care, courage, curiosity, and collaboration are the driving forces behind our commitment to creating sustainable solutions. We focus on diversity, inclusion, and equal opportunities, empowering everyone to be a part of a transformative future. Write the next chapter of your ABB story. Reports to: Service Operations Manager Your Role and Responsibilities: As a Field Service Engineer, you will be responsible for executing service work with low to medium complexity according to work instructions, ABB standard processes, quality standards, and safety guidelines. You will be delivering quality customer service to ensure customer satisfaction and, in close collaboration with customers and other ABB teams, take actions to identify new Service business opportunities for ABB. This position is within ABB's Motion Business for the Service division, based in Ahmedabad, India. Work model: On-site #LI-onsite Key Responsibilities: Contribute to customer satisfaction by executing service work according to customer orders and expectations. Understand the sense of urgency and take proper care in handling your direct area of responsibility. Perform entry-level field service tasks, identify technical problems, and analyze issues through remote or on-site activities for service categories and products you are certified to perform. Prepare material lists for service activities and ensure that all materials, parts, and equipment are available and meet the appropriate quality standards for the service activities. Prepare documents and customer reports to be signed by the customer representative and utilize all relevant tools for documentation. Troubleshoot simple equipment failures and make recommendations to avoid repeat issues in the future. Proactively execute work with a first-time right approach to ensure the job is done on time and meets quality standards. Qualifications for the Role: Education: Degree in B-Tech/BE - Electrical or Electronics. Experience: Minimum 2 to 6 years of experience with Low/Medium Voltage Drives, VFD drives, and LCI. Experience with Installation & Commissioning of VFD Drives and Field Service. Travelling is mandatory for this role. Strong technical support skills for field service activities. Ability to work under pressure and handle critical customer-facing situations. More About Us: ABB Motion Services serves customers globally, offering innovative services to maximize performance, uptime, and energy efficiency throughout the lifecycle of electrical motion solutions. Electrical motion is applied in a variety of industries, cities, infrastructure, and transportation, playing a pivotal role in the energy revolution. At ABB Motion, we are committed to driving innovations through digitalization and making a meaningful difference for our customers and partners every day. Our people and culture are the foundation of our success, helping to keep the world turning while saving energy every day. Qualification : Degree in B-Tech/BE - Electrical or Electronics.

Job Title: Key Accounts Manager Location: India Job Purpose As a Key Accounts Manager, you will be responsible for driving sales strategies and performance in your assigned market. Your core focus will be on primary sales, secondary sales, and ensuring strong brand presence within the defined territory. You will manage and support the distributor network, ensuring financial and ethical objectives are met in alignment with the division s business strategy. This role empowers you to develop customer management plans, approve credit notes for expiry-related product issues, recommend distributor appointments and credit limits, and plan and optimize resource utilization. You will also participate in strategy execution review meetings to ensure alignment with divisional goals making your role critical to the division s overall success. Roles and Responsibilities Area Business Planning: Develop monthly and quarterly business plans Create strategies for trade activation and sales growth Plan demand generation initiatives and ensure demand fulfillment Monitor actual sales performance and make course corrections as needed Conduct regular prescription audits for Abbott brands and competitor products Build and maintain an up-to-date customer list (doctors, chemists) aligned with therapy and product requirements, maintained both digitally and physically Identify potential towns for business expansion and appoint distributors and customers in alignment with Abbott s business philosophy Business Generation & Development: Achieve monthly, quarterly, half-yearly, and annual sales targets by ethically promoting Abbott products to customers Conduct scientific discussions with doctors and chemists to promote products in clinics and retail outlets Organize CME programs and camps as per divisional strategy and customer needs Execute trade and clinic activations to enhance brand visibility Plan and implement merchandising and sampling activities in line with divisional strategy Support the successful launch of new products by identifying key target customers, conducting pre-launch meetings, and providing effective in-clinic/trade promotions along with valuable feedback to the company Customer Management: Implement your customer management plan to ensure complete customer coverage, meeting the following KPIs: 100% coverage of target doctors Achieve the required call average per customer segment as defined by the division/therapy Gather market intelligence and monitor retailer-level inventory management, aligning with product profiles and marketing strategies Brand Management: Ensure visibility and availability of Abbott brands at retail outlets as part of brand promotion strategies Plan and participate in retail meets, market blitz campaigns, and other promotional events to drive sales growth Qualifications Education: B.Sc. or B. Pharma (mandatory) Experience: Minimum 2 years of experience in pharmaceutical sales (preferred) Key Skills Excellent communication and interpersonal skills Strong business planning and analytical abilities Expertise in customer relationship management Proactive with problem-solving mindset Ability to coordinate with cross-functional teams Familiarity with pharma market dynamics and competitor strategies Abbott offers a dynamic work environment, excellent career growth opportunities, and the chance to work with industry-leading products that make a real difference to patients lives. Join us to be part of a purpose-driven team shaping the future of healthcare. Qualification : B.Sc. or B. Pharma (mandatory)

Responsibilities Business Development: Identify and pursue new business opportunities in the software services market, including lead generation, team handling, prospecting, and networking, to expand the company's client base and drive revenue growth. Client Consultation: Engage with prospective clients to understand their business needs, challenges, and objectives, and recommend tailored software services solutions that address their specific requirements and deliver measurable value. Solution Selling: Position and articulate the value propositions of our software services offerings, including custom development, implementation, integration, and support, to demonstrate how they can solve client pain points and drive business success. Sales Presentations: Deliver compelling sales presentations and demonstrations to prospective clients, showcasing the features, benefits, and capabilities of our software services solutions, and effectively communicating their impact on client business outcomes. Proposal Development: Collaborate with technical teams and subject matter experts to develop comprehensive proposals, statements of work (SOWs), and pricing models that align with client needs and objectives, and address key decision criteria. Negotiation and Closing: Lead negotiations, overcome objections, and work closely with clients to finalize contracts and agreements, ensuring a win-win outcome for both parties while achieving sales targets and revenue goals. Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and strategic partner, and ensuring ongoing satisfaction, loyalty, and retention through regular communication and proactive account management. Market Intelligence: Stay informed about industry trends, market developments, competitor activities, and emerging technologies in the software services market, providing valuable insights and recommendations to the sales team and management. Sales Pipeline Management: Effectively manage the sales pipeline, track opportunities, update CRM systems (e.g., Zoho CRM), and provide accurate sales forecasts to drive informed decision-making and resource allocation. Job Requirements Bachelor's degree in Business Administration, Marketing, Computer Science, or related field. Minimum of 5 years of experience in software services sales, with a track record of success in driving revenue growth and exceeding sales targets. Strong understanding of software technologies, solutions, and services, with experience in selling custom development, implementation, integration, and support services. Excellent communication, presentation, and negotiation skills, with the ability to articulate complex technical concepts to non-technical audiences. Customer-focused mindset with a passion for delivering exceptional service and building long-lasting relationships. Results-oriented, self-motivated, and able to thrive in a fast-paced, competitive sales environment. Proficiency in CRM software (e.g., Zoho), Microsoft Office Suite, and other sales productivity tools. Qualification : Bachelor's degree in Business Administration, Marketing, Computer Science, or related field.

Position: Product Manager Job Summary: We are looking for an experienced Product Manager to lead and drive the development of innovative products. The ideal candidate will have a proven track record of managing products throughout their lifecycle, translating user needs into actionable product features, and collaborating with development teams to deliver high-quality products. Key Responsibilities: Understand user needs: Integrate user needs into the product roadmap and strategy. Define and prioritize features: Define and prioritize product features and requirements based on user needs and market demand. Set sprint goals: Detail user stories for the development team and set goals for each sprint. Collaborate with developers: Work closely with developers to ensure that product features are accurately implemented. Data analysis: Analyze data to validate product goals and adapt strategies accordingly. Track progress: Monitor project progress to ensure timely delivery of features and functionality. Test and accept features: Test and accept delivered product features based on defined user stories and requirements. Coordinate releases: Coordinate product release launches to ensure smooth deployment. Translate feedback: Translate user feedback and research into actionable insights to continuously enhance the product. Requirements and Skills: Proven experience in product management with a focus on managing products throughout their lifecycle. Strong ability to develop product and marketing strategies. Solid technical background, with understanding of software development and web technologies. Effective collaboration skills to work with cross-functional software development teams. Excellent communication skills, both written and verbal, with the ability to present complex ideas clearly. Preferred MSc/BSc degree in Computer Science, Engineering, or equivalent. Experience with agile methodologies is a plus. If you are passionate about building products that meet user needs, drive business success, and bring innovation to life, we encourage you to apply! Qualification : Preferred MSc/BSc degree in Computer Science, Engineering, or equivalent.

Description We are seeking a dynamic and experienced Product Manager to join our team. The Product Manager will be responsible for overseeing the development and execution of our product roadmap. Will work closely with cross-functional teams, including engineering, design, marketing, and sales, to define product requirements, prioritize features, and drive product development efforts. The ideal candidate is passionate about creating innovative solutions, has a strong understanding of market trends and customer needs, and is adept at leading teams to deliver successful products. Responsibilities Develop and maintain the product roadmap, ensuring alignment with business goals and objectives. Gather and prioritize product requirements based on customer feedback, market research, and competitive analysis. Collaborate with engineering and design teams to translate requirements into actionable user stories and product specifications. Lead agile product development processes, including sprint planning, backlog grooming, and release management. Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement. Work closely with marketing and sales teams to develop go-to-market strategies and drive product adoption and revenue growth. Stay informed about industry trends, emerging technologies, and competitive landscape to identify new opportunities and drive innovation. Serve as a product evangelist, communicating product vision, features, and benefits to internal stakeholders and external customers. Requirements Bachelor s Degree or MS in Engineering or equivalent 5+ years of product management experience in a technology-driven environment, with a proven track record of delivering successful products to market. Strong analytical skills and ability to translate complex data and insights into actionable product strategies. Excellent communication and collaboration skills, with the ability to effectively influence and align cross-functional teams. Experience working in agile development methodologies and familiarity with tools such as JIRA, Confluence, and Slack. Deep understanding of user-centered design principles, UX/UI best practices, and product management frameworks. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. Qualification : Bachelors Degree or MS in Engineering or equivalent 5+ years of product management experience in a technology-driven environment, with a proven track record of delivering successful products to market.

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field