Customer Feedback Analysis Jobs in Ahmedabad
260 Jobs Found
Customer Experience Manager - El
Auxilo Finserve
Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate
Junior Coordinator ERP to CRM Digitization
Lubi Electronics
Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field
Assistant Sales Manager (ATE)
Lubi Electronics
Assistant Sales Manager (ATE) Location: Ahmedabad Job Description: We are seeking a dynamic and results-oriented Assistant Sales Manager to join our team in Ahmedabad. The ideal candidate will have 4 to 6 years of experience in sales within the Test & Measurement and Automated Test Equipment (ATE) industries. This role requires a strong understanding of Project Engineering, DAQ Solutions, and excellent customer relationship management skills. The candidate should be comfortable with PAN India travel to engage clients and expand business opportunities. Key Responsibilities: Drive sales and promote Test & Measurement, Automated Test Equipment (ATE), Project Engineering, and DAQ Solutions. Develop and execute strategies to achieve or exceed sales targets across assigned territories. Cultivate and maintain strong relationships with existing clients; proactively identify new business opportunities. Provide technical expertise and support to clients, ensuring delivery of appropriate solutions. Conduct product presentations, demos, and training sessions for clients. Collaborate with engineering and product teams to ensure customer requirements are met accurately. Participate in trade shows, exhibitions, and industry events to enhance brand presence and network with potential clients. Prepare and submit regular sales reports, forecasts, and business plans to senior management. Provide timely market feedback regarding trends, competition, and customer needs. Requirements: 4 to 6 years of sales experience in Test & Measurement Applications and Automated Test Equipment (ATE). Solid understanding of Project Engineering, DAQ Solutions, and related industries. Strong technical background, preferably with a BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or a related field. Proven track record of successful sales and effective customer relationship management. Excellent communication, negotiation, and presentation skills. Ability to work independently, manage time efficiently, and travel extensively across PAN India. Knowledge of the latest trends in Test & Measurement and ATE technologies is a plus. Qualification: BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent. Strong technical background related to Test & Measurement Applications, Automated Test Equipment (ATE), or DAQ Solutions preferred. Benefits: Competitive salary package. Opportunity to work in a dynamic and growing industry. Travel and accommodation allowances. Qualification : BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent
Field Application Engineer
Accord Software & Systems
Job Title: Field Application Engineer Job Type: Full-Time Location: Ahmedabad Experience Required: 3 4 Years Education Qualification: Diploma in Electrical / Electronics Engineering or equivalent Job Summary: We are looking for a proactive and technically skilled Field Application Engineer to support the deployment, installation, and servicing of RF-based systems for Armed and Paramilitary forces. This role requires strong technical troubleshooting abilities, excellent communication skills, and a willingness to travel and stay on-site as needed. Key Responsibilities: Act as a technical lead during product installations, system deployment, training sessions, and field support for Armed/Paramilitary forces. Provide on-site product support, including fault diagnosis, rectification, and routine maintenance. Maintain readiness to travel extensively and stay at the ASSPL Nodal Centre in Ahmedabad. Collaborate with internal teams to ensure seamless installation and customer satisfaction. Develop and maintain technical documentation, site reports, and customer feedback logs. Handle customer queries effectively and maintain strong, professional relationships. Support training programs and hands-on demonstrations for end-users and operators. Ensure smooth coordination between field operations and the engineering team for escalations and improvements. Required Skills & Qualifications: Strong understanding of Radio Frequency (RF) technologies and system behavior. Hands-on experience in field troubleshooting and technical support. Proficiency in MS Office and basic computer operation. Strong customer handling and relationship-building abilities. Excellent communication skills in English and Hindi. Strong interpersonal skills, with the ability to work independently and in a leadership capacity. Willingness to travel frequently and stay on-site as per operational requirements. Qualification : Diploma in Electrical / Electronics Engineering or equivalent
Cluster Head Business Banking
Idfc First Bank
Job Title: Cluster Head Business Banking Location: Ahmedabad Business Unit: Retail Banking Function: Business Banking Category: Others Job Purpose We are seeking a seasoned and dynamic Cluster Head Business Banking to lead and scale the Business Banking vertical across multiple branches. The role focuses on strategizing, managing operations, and optimizing resources to achieve business growth and expansion targets. The ideal candidate will drive customer acquisition, deepen existing relationships, and enhance product penetration through a customer-centric, tech-enabled, and operationally efficient approach. This role is also responsible for fostering key local partnerships, strengthening internal teams, and building a high-performance culture aligned with the bank s values. Key Responsibilities Business Strategy & Execution Drive growth in Business Banking by developing and implementing strategic plans across the assigned cluster. Understand market dynamics and competitive landscape to provide insights and feedback to product teams. Lead the development and execution of sales and service strategies to meet acquisition and portfolio growth targets. Team & Branch Leadership Manage a team of Branch Managers to ensure effective execution of business objectives. Coach, mentor, and guide branch teams to deliver best-in-class customer experiences and drive revenue generation. Lead recruitment, training, and performance management of on-roll and off-roll staff to ensure high-performing talent across levels. Customer & Partner Relationship Management Cultivate strong relationships with individual and corporate clients to become their preferred financial partner. Engage with key local dealers and business influencers to increase market share. Promote cross-selling of banking products by establishing a strong business network. Operational Excellence Ensure cost-efficient operations while leveraging technology and automation to streamline services. Evaluate and implement new initiatives to improve customer experience, operational efficiency, and product delivery. Monitor compliance with regulatory requirements and uphold high ethical and governance standards. Cross-Functional Collaboration Work closely with product, operations, and other internal teams to ensure aligned and efficient service delivery. Share best practices and competitive intelligence with other clusters and central teams. Leadership & Culture Building Instill a culture of customer centricity, innovation, digital adoption, and compliance. Foster employee engagement, motivation, and retention to build a strong, results-driven team. Champion community development and livelihood advancement initiatives within the cluster. Managerial & Leadership Responsibilities Mentor senior leaders and managers to uphold the bank s core values. Drive digital transformation within the branch network to meet customer needs. Attract and retain top talent to support rapid growth. Ensure high levels of employee satisfaction through consistent communication, coaching, and career development. Qualifications & Experience Education: Graduate in any discipline (mandatory) Postgraduate degree (preferred) Experience: Minimum 12+ years of relevant experience in Business Banking or related functions within the banking or financial services industry. Qualification : Graduate in any discipline (mandatory)
Assistant Manager/ Sr. Assistant Manager - Eic Sales - Channel Partner
Trinity Touch Pvt Ltd
Position: Assistant Manager / Sr. Assistant Manager EIC Sales (Channel Partner) Experience: 3 8 Years Location: Ahmedabad Employment Type: Full-Time Job Overview We are looking for a driven and technically sound sales professional to join our team as an Assistant Manager / Sr. Assistant Manager EIC Sales, focusing on channel partner development. This role involves managing dealer relationships, expanding market presence, and driving sales of electronic components and related products. Key Responsibilities Achieve sales targets through assigned dealers and by onboarding new dealers/distributors. Conduct thorough market mapping and competitive analysis. Leverage technical knowledge to support sales efforts in electronic components. Generate inquiries and convert them into orders, ensuring end-to-end customer support. Monitor competitor activity including pricing, products, and marketing strategies. Provide feedback on market trends and suggest product or service enhancements. Resolve customer complaints effectively and propose long-term solutions. Maintain accurate and timely sales reports, work plans, and territory analysis. Collaborate with production and operations teams to ensure timely delivery and execution. Visit customer sites as required to build strong client relationships. Report directly to the Regional Head Sales. Candidate Profile 3 8 years of relevant sales experience in the electrical or electronics industry. Familiarity with products such as Cable Glands, Enclosures, Wiring Ducts, DIN Rail, Lugs, Timers, and Flexible Conduits. Strong communication, negotiation, and problem-solving skills. Willingness to travel frequently for client meetings and business development. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours
Business Development Manager - Ev Products
Trinity Touch Pvt Ltd
Position: Business Development Manager EV Products Experience: 4 14 Years Location: Ahmedabad Employment Type: Full-Time Role Summary We are looking for an experienced Business Development Manager from the electrical or EV industry (preferably EV charger or charging cable manufacturers), who has a proven track record in managing sales and business development with automotive OEMs or charger OEMs. The ideal candidate will be responsible for driving growth in EV product lines through strategic customer engagement, pre-sales activities, and commercial negotiations. Key Responsibilities 1. Business Growth & Sales Strategy Drive profitable business growth through existing and new customers. Lead pre-sales efforts including product presentations, solution demos, and technology showcases to generate RFQs and LOIs. Conduct and conclude all commercial negotiations including pricing, development costs, and terms & conditions. Capture critical insights related to RFQs, including competitor analysis, customer expectations, target pricing, and commercial inputs (CIM). 2. Technical & Commercial Execution Collaborate with Engineering/R&D teams during technical reviews with customers. Ensure timely submission of legal, technical, and commercial documentation. Provide regular updates on project progress and customer feedback. Standardize business terms related to payments, deliveries, and contracts. 3. Market & Product Strategy Develop and execute strategic plans to secure new business aligned with the company s EV product growth targets. Map customer potential, competitor presence, and future EV model opportunities. Monitor customer and industry technology trends to guide product and solution strategies. 4. Sales Leadership & Innovation Spearhead pre-selling and innovation-driven engagements such as tech seminars and product demo events. Drive system-level sales of EV products in both domestic and international markets. 5. Customer Relationship Management Develop and maintain a strategic mapping of key decision-makers and influencers within customer organizations. Execute relationship management strategies, including top management meetings (QCDD Quality, Cost, Delivery, Development). Address and resolve customer and internal escalations efficiently across multiple domains. Candidate Profile 4 14 years of experience in business development or sales roles within the electrical, EV charger, or EV cable industry. Strong exposure to working with auto OEMs or charger OEMs. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with the ability to translate market insights into actionable plans. Comfortable with frequent travel and cross-functional collaboration. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours
Business Development Manager
Bitplus Solutions Llp
Position Title: Business Development Manager Location: Ahmedabad Experience: 5+ years in Sales, preferably in the IT software or training industry Role Overview We are seeking an experienced and dynamic Business Development Manager to lead client acquisition, sales growth, and strategic partnerships. The ideal candidate will have a strong background in IT solutions sales particularly in ERP, HRMS, or Payroll systems and will be responsible for driving revenue through new and existing customer engagement. Key Responsibilities Identify and pursue new business opportunities through market research, networking, and direct outreach. Build and maintain strong client relationships, from initial contact to closure. Organize and conduct meetings with prospective clients to understand requirements and present tailored software solutions. Manage end-to-end sales cycle including inquiry generation, proposal development, negotiation, and deal closure. Lead and mentor the sales team; provide training, support, and performance feedback. Increase the lifetime value of existing customers while attracting new business. Plan and execute below-the-line (BTL) marketing and lead-generation initiatives. Work with internal stakeholders (Technical, Academic, Accounts, Admin teams) to ensure timely and effective project delivery. Prepare sales projections, revenue forecasts, and business growth reports for the CEO. Consistently meet or exceed monthly and quarterly targets. Requirements and Skills Minimum of 5 years of experience in sales, with at least 2 years in ERP / HRMS / Payroll software solutions. Strong understanding of client-server software solutions and business applications. Proven ability to develop and execute business development strategies. Excellent communication, negotiation, and presentation skills. Self-motivated and target-driven, with the ability to lead teams and work independently. Prior experience in the IT training or software product industry is preferred. Bachelor's degree in Business, Marketing, IT, or a related field. Perks & Benefits Competitive salary. Medical insurance coverage. Paid national holidays, vacation, and personal leave. Leave encashment and gratuity benefits. Employee Referral Program. Regular cultural and engagement activities. Supportive work environment with growth opportunities. Qualification : Bachelor's degree in Business, Marketing, IT, or a related field
Qa Engineer
Metizsoft Solutions Private Limited
Job Title: QA Engineer - Manual & Automation Testing Location: Ahmedabad, India Experience Required: 1 to 3 Years About Metizsoft: At Metizsoft, our dedication to quality has positioned us as a leader in the IT Services industry. We offer a challenging and enjoyable collaborative culture that fosters long-term career growth. Join our team and be a part of an organization that values meticulous production and continuous improvement. The Opportunity: As a QA Engineer at Metizsoft, you'll be instrumental in developing and implementing a comprehensive QA program. Your role will be critical in safeguarding product quality and embedding a culture of quality assurance across the company, ensuring our products meet the highest standards. Key Responsibilities: Review and analyze requirements, specifications, and technical design documents, providing timely feedback. Work extensively with both Automation and Manual Testing methodologies. Develop detailed, comprehensive, and well-structured test plans and test cases. Design, develop, and execute automated tests. Test current products rigorously and identify deficiencies. Identify and report issues found, then diligently verify that issues are resolved. Suggest solutions to identified product problems. Investigate product quality to drive continuous improvements and enhance customer satisfaction. Collaborate with the Product Development team to ensure consistent project execution. Identify key KPIs for product quality and track performance. Identify quality assurance process bottlenecks and propose actionable improvements. Plan, create, and manage the overall Quality Planning strategy. Collect quality data and perform thorough regression testing. Oversee continuous improvement projects within the QA domain. Investigate the causes of non-conforming software and train users to implement solutions. Track quality assurance metrics, such as defect densities and open defect counts. Stay up-to-date with new testing tools and test strategies. Prepare and present clear reports and metrics to Senior Management. What We're Looking For: 1 to 3 years of proven experience as a Quality Assurance Engineer. Must have experience in both Automation and Manual Testing. Experience with various testing techniques, including UI Testing, Automated Testing, and Test Driven Development (TDD) Strategies. Experience with coding using JAVA, HTML5, DB2, and XML. Proficiency with web security technology and various software QA tools and processes. A critical thinker with strong problem-solving skills. Excellent time-management abilities. Great interpersonal and communication skills. Proven experience in writing clear, concise, and comprehensive test plans and test cases. Hands-on experience with both white-box and black-box testing. Hands-on experience with automated testing tools. Solid knowledge of SQL and scripting. Experience working in an Agile/Scrum development process. Experience with performance testing and/or security testing is a significant plus.
QA (Manual Tester)
Rapidops
Job Title: QA (Manual Tester) Location: Ahmedabad, India Job Type: Full Time Job Overview: We are seeking a skilled QA Manual Tester with 2 to 5 years of experience to ensure the quality and reliability of our software applications. The ideal candidate will have a sharp eye for detail, strong analytical skills, and a passion for delivering high-quality software products. As a QA Tester, you will play a key role in ensuring that our products meet the highest standards of quality before reaching our customers. Key Responsibilities: Test Case Development & Execution: Develop, execute, and maintain manual test cases, test plans, and test scripts. Identify, document, and track software defects using bug-tracking tools. Testing Activities: Perform functional, regression, system, UI/UX, and integration testing to ensure software works as expected. Participate in requirement analysis sessions to provide feedback on usability and potential areas for quality improvements. Collaboration: Collaborate with developers, product managers, and other stakeholders to understand project requirements. Ensure test activities are aligned with project timelines and quality standards. API Testing: Validate API responses using tools like Postman (basic knowledge of API testing is preferred). Documentation: Prepare detailed test reports, document test results, and effectively communicate findings to the development team and stakeholders. Continuous Improvement: Work closely with automation teams to enhance testing efficiency and assist in automating repetitive tasks where applicable. Required Skills & Qualifications: Experience: 2 to 5 years of experience in manual testing within the IT industry. Testing Knowledge: Strong understanding of SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle), and various testing methodologies. Experience in functional testing, regression testing, UI testing, and system testing. Bug Tracking Tools: Familiarity with bug tracking tools such as JIRA, Bugzilla, or similar platforms. Database Validation: Basic knowledge of SQL queries for database validation. API Testing: Exposure to API testing using Postman is a plus. Cross-Browser & Cross-Platform Testing: Good understanding of cross-browser and cross-platform testing. Skills: Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Why Join Us: Impactful Work: Be part of a team focused on delivering high-quality software that impacts the end user experience. Collaborative Environment: Work closely with developers, product managers, and other stakeholders in a fast-paced, Agile environment. Career Growth: Opportunities to grow within the QA field, and exposure to automation testing as part of continuous learning. Innovative Projects: Work on diverse and interesting software applications across different industries. If you are passionate about quality assurance and ensuring the delivery of excellent products, we d love to hear from you. Join us and help us continue to build products that meet and exceed our customers' expectations.
Saas Business Analyst
Rapidops
Job Title: SaaS Business Analyst Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build. About the Role: We are seeking a SaaS Business Analyst with strong eCommerce and CMS experience to help shape and enhance our AI-powered Digital Experience Platform (DXP), Experro. Experro is a software-as-a-service (SaaS) product used by eCommerce brands to deliver blazing-fast, personalized, and high-converting customer experiences. In this role, you will collaborate with product, engineering, and customer-facing teams to translate business goals into actionable requirements. You ll leverage your knowledge of eCommerce platforms (Shopify, BigCommerce, Magento) and CMS/Customer Data Platforms to drive product improvements, enhance user experiences, and influence the product roadmap with data-driven insights. Key Responsibilities: Requirements & Analysis: Gather and document business requirements, user stories, and acceptance criteria for new features, improvements, and product offerings on the Experro platform. Market & Customer Insight: Stay informed on industry trends, competitor offerings, and customer feedback. Translate findings into recommendations that enhance engagement, conversion rates, and user satisfaction. E-Commerce & CMS Expertise: Use your domain knowledge of eCommerce platforms (e.g., Magento, BigCommerce, Shopify) to shape product features and workflows that align with best practices for online stores, content management, and personalized experiences. Product Design Collaboration: Work closely with UX/UI designers to translate the written requirements into accurate feature designs. Cross-Functional Collaboration: Work closely with Leadership, Product, Engineering, and Customer Success teams to ensure alignment, validate features, and address user challenges. Data-Driven Decisions: Use analytics and reporting tools to identify opportunities for improvement, refine features, and continuously enhance the platform s performance and usability. Qualifications: Educational Background: Bachelor s degree in Business, Computer Science, or a related field. Experience: 3+ years of experience as a Business Analyst (or similar role) with hands-on experience in at least one eCommerce platform (e.g., Shopify, BigCommerce, Magento). Familiarity with CMS and Customer Data Platforms is a plus. Research Skills: Strong ability to research new innovations, concepts, competitors, customer needs, and market trends, and translate them into product feature and improvement ideas. Analytical & Technical Skills: Comfortable with APIs, integrations, and standard analytics tools. Ability to translate data into actionable insights. Communication & Collaboration: Clear and concise communicator who can bridge the gap between technical and non-technical teams. Adaptability: Thrive in a fast-paced environment, quickly adjusting to evolving priorities and changing market demands. Innovation: Be a part of a rapidly growing company at the forefront of digital product development and innovation. Impact: Work on products that transform industries and make a positive impact globally. Collaborative Culture: Join a passionate and dynamic team where ideas are valued and collaboration is key. Career Growth: Rapidops offers opportunities for personal and professional development in a fast-paced, high-reward environment. Qualification : Bachelors degree in Business, Computer Science, or a related field.
Solution Engineer (sales)
Rapidops
Job Title: Solution Engineer (Sales) Location: Ahmedabad, India Job Type: Full-time About the Role: As a Sales Solution Engineer for the Experro platform, you will be a key technical liaison between our Sales team and prospective customers. You ll leverage your in-depth product knowledge, industry expertise, and consultative approach to demonstrate how Experro s solutions can meet the unique business and technical requirements of enterprise clients. Partnering closely with Account Executives, you will lead product demonstrations, craft tailored solutions, guide prospects through proof-of-concept engagements, and play a central role in driving platform adoption and revenue growth. Key Responsibilities: Technical Pre-Sales Support: Collaborate with Sales Executives to understand customer needs, present tailored solutions, and deliver compelling product demonstrations that highlight the Experro platform s capabilities and value proposition. Solution Design & Architecture: Work closely with prospects to translate their business objectives and technical requirements into solution designs leveraging Experro s features, integrations, and APIs. Proof-of-Concept Management: Lead proof-of-concept and pilot projects by setting up environments, configuring integrations, and guiding customers through hands-on evaluation, ensuring a smooth and successful technical validation process. Technical Liaison: Communicate prospect feedback, technical challenges, and feature requests to Product Management, Engineering, and Support teams to influence product enhancements and address market needs. RFP/RFI Responses: Participate in the development and review of technical content for proposals, RFPs, and RFIs, ensuring accuracy, clarity, and compliance with customer requirements. Relationship Building: Establish trusted-advisor relationships with prospects technical teams and key decision-makers, positioning Experro as a strategic partner for their digital transformation initiatives. Knowledge Sharing & Enablement: Provide training, best practices, and technical guidance to internal Sales and Customer Success teams to ensure they are well-equipped to communicate Experro s value proposition effectively. Continuous Improvement: Stay current on industry trends, competitive products, and emerging technologies to maintain a strong technical presence and continually refine solution strategies. Qualifications: Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role within the software or SaaS industry. Technical Expertise: Strong understanding of web technologies, APIs, data integrations, and cloud computing. Familiarity with e-commerce, digital experience platforms, or related enterprise software solutions is highly desirable. Communication & Presentation Skills: Exceptional ability to simplify complex technical concepts for non-technical stakeholders. Strong written, verbal, and presentation skills, with a proven track record of delivering compelling product demonstrations. Problem-Solving & Analytical Thinking: Adept at identifying customer challenges, proposing solutions, and articulating technical capabilities in a consultative manner. Comfortable with diving deep into technical details to resolve customer queries. Team Player: Experience working closely with cross-functional teams Sales, Product Management, Engineering, Customer Success to deliver an outstanding end-to-end customer journey. Adaptability & Drive: Self-motivated, highly organized, and able to thrive in a fast-paced environment. Demonstrated ability to handle multiple opportunities simultaneously while meeting deadlines and achieving objectives. Career Growth: Join a fast-growing company with opportunities for personal and professional development. Impact: Work on cutting-edge SaaS solutions impacting global enterprise clients. Dynamic Environment: Collaborate with talented teams and work in a highly innovative, fast-paced environment. Global Exposure: Work with international clients and gain exposure to a variety of industries and challenges. If you're an experienced Solution Engineer with a passion for technology, consultative sales, and SaaS solutions, we d love to have you join our Rapidops team to make a meaningful impact! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.
Digital Marketing Executive
Rapidops
Job Title: Digital Marketing Executive Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. Job Description: We are looking for a Digital Marketing Executive with 2 to 5 years of experience, particularly in content writing and SEO. The ideal candidate will play a key role in developing and executing digital marketing strategies to drive engagement, leads, and revenue. If you re passionate about content marketing, SEO, and digital campaigns, this is the perfect opportunity for you! Key Responsibilities: Content Creation: Write high-quality content for the website, blog, social media, email campaigns, and other marketing channels. Ensure all content is SEO-optimized and aligned with the brand s voice and style guidelines. Edit, proofread, and refine existing content for consistency and quality. Develop content that resonates with the target audience, driving engagement and interest. Digital Marketing Campaigns: Develop and manage digital marketing campaigns across various platforms such as social media, email marketing, and PPC (Pay Per Click). Track and analyze campaign performance, providing insights and recommendations for optimization. Stay updated on digital marketing trends and best practices to inform future campaigns. Optimize on-page and off-page SEO to improve website visibility and traffic. SEO Management: Use tools like Google Analytics, Google Search Console, and other SEO software to monitor and analyze SEO performance. Conduct keyword research and implement SEO strategies to enhance organic search rankings. Social Media Strategy: Develop and implement social media strategies to increase brand awareness and engagement. Manage social media content, schedule posts, and interact with followers across various platforms. Monitor trends, feedback, and engagement opportunities on social media. Email Marketing: Design and execute email marketing campaigns to nurture leads and increase conversions. Segment email lists and personalize content to enhance engagement. Analyze email performance metrics to improve campaign effectiveness. Collaboration & Reporting: Collaborate with the marketing team, sales, and product teams to develop integrated marketing strategies. Coordinate with designers, developers, and external vendors to ensure cohesive and effective campaign execution. Report on key metrics and suggest improvements for future campaigns. Requirements: Education: Bachelor s degree in Marketing, Communications, or a related field. Experience: 2 to 5 years of experience in digital marketing, with a strong emphasis on content writing and SEO. Skills & Expertise: Proven experience in creating engaging, high-quality content across various digital channels. Strong knowledge of SEO principles and best practices. Excellent writing, editing, and proofreading skills. Proficiency in using digital marketing tools (e.g., Google Analytics, Google Ads, SEMrush, Ahrefs, WordPress). Ability to create content that drives engagement by understanding the target audience. Strong analytical and problem-solving skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Excellent communication and teamwork skills. Growth Opportunities: We offer a chance to expand your skills and career in digital marketing in a fast-growing company. Collaborative Environment: Work with a dynamic team of marketing professionals, designers, and developers. Impactful Work: Your campaigns will directly impact the brand s growth and customer engagement. Work-Life Balance: We believe in a balanced work culture that supports both personal and professional growth. Qualification : Bachelors degree in Marketing, Communications, or a related field.
Business Development Manager
Rushkar Technology Pvt. Ltd
Job Title: Business Development Manager (Sr. BDM) Location: Ahmedabad Position: 2 Openings Job Description: We are looking for motivated and skilled Business Development Managers to join our dynamic team in Ahmedabad. As a Senior Business Development Manager (Sr. BDM), you will be responsible for driving business growth, building strong relationships with clients, and identifying new opportunities for our company. The ideal candidate will have at least 5 years of experience in business development, possess strong technical knowledge, and thrive in a fast-paced start-up environment. Key Responsibilities: Identify new business opportunities and generate leads through market research, networking, and cold outreach. Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions. Collaborate with cross-functional teams to ensure successful execution of business strategies and client deliverables. Lead the sales process from prospecting to closing, including presentations, proposals, and contract negotiations. Develop and execute business development strategies to achieve company growth targets. Track market trends, industry news, and competitor activities to stay ahead of business development opportunities. Prepare and deliver reports on sales performance, opportunities, and forecasts to senior management. Assist in refining the company's product offerings based on customer feedback and market demands. Qualifications: Minimum of 5 years of relevant experience in business development, preferably in a technical field. Strong understanding of sales processes and business development strategies. Excellent communication, negotiation, and interpersonal skills. Ability to work effectively in a start-up culture, managing multiple tasks and deadlines. Strong technical acumen to understand the company s products and services and communicate them effectively to clients. Proven track record of successfully identifying and securing new business opportunities. Self-motivated with a results-driven mindset and a passion for achieving targets. Ability to work independently and as part of a collaborative team. Be part of a fast-growing company with a start-up culture. Opportunity to make a significant impact and shape the direction of the business. Competitive salary and benefits package. Work in a collaborative, forward-thinking, and innovative environment. Opportunities for career growth and development. If you're a proactive and results-oriented Business Development Manager with a strong technical background, we want to hear from you! Apply now to take the next step in your career with us in Ahmedabad.
Application Support Engineer - .net Developer
Infilon Technologies Pvt. Ltd.
Infilon Technologies Pvt Ltd is a prominent software development company located in Ahmedabad, hiring an Application Support Engineer (.Net) for one of its clients TenForce. TenForce is an expert in EHSQ and Operational Risk Management software, based in Belgium and part of Elisa IndustrIQ - a Finnish group committed to making intelligent manufacturing happen. Job Location - Ahmedabad, Gujarat (Work from Office) The goal for the Application Engineer is The application response team is NOT a 1st line helpdesk; its mission is to solve highly complex issues for customers in an ever-changing environment. You will be the last line of defense between customers and chaos. Apply Now The application developer we are looking for has the following characteristics: Software developer with an eye to improving the system while remaining pragmatic. Problem solving skills: You can identify problems, analyze them, make them disappear. You are autonomous and detail-oriented. 3+ years of experience on the job or side projects. Strong collaboration skills to provide quick and accurate feedback to customers. Able to shift gears in a rapidly changing environment: agility is key. A software engineer that can collaborate with fellow software developers and customers. Experience as part of an application support team (2nd/3rd line support). Expert in C# and .NET. Hands-on experience in web app development with ASP.NET and MSSQL. Able to work as a team player in an international environment. Excellent English communicator, written and spoken, customer centricity. Mild level of craziness. Nice to Have Experience with user provisioning (SCIM), user authentication (SAML, oAuth). Experience with REDIS and/or Elastic Search. Opportunity to work autonomously while being part of a dynamic team. Tackling a wide range of challenges daily, across multiple customers, and continuously growing and expanding your expertise. Eternal respect from your colleagues as you improve the system.
Junior Business Development Executive
Technostacks Infotech Pvt. Ltd.
Experience Fresher No of Openings 2 Job Summary The Junior Business Development Executive will support the sales and marketing team in new client acquisition and revenue growth strategies. This role requires a keen interest in market dynamics, sales processes, and client engagement. Key Responsibilities Lead Generation: Identify and qualify new business opportunities through cold calling, networking, and social media. Client Outreach: Assist in the development and execution of outreach strategies to attract new clients. Market Research: Conduct research to identify new markets and customer needs. Presentations: Prepare and deliver presentations on software services to potential clients. Sales Support: Support senior business developers in negotiating deals and closing sales. CRM Management: Maintain client and potential client information within the company CRM. Feedback Analysis: Collect feedback from clients and the market to assist in product and service improvement initiatives. Reporting: Assist with the preparation of reports on business development activities. Skills & Qualifications Master s degree in Business, Marketing, IT, or a related field. Up to 2 years of experience in sales, marketing, or business development, preferably in the technology or software sector. Strong communication and interpersonal skills. Proficient in Google Suite and CRM software. Ability to work in a fast-paced and dynamically changing environment. Proactive, self-driven, and able to work independently as well as part of a team. Desired Traits Enthusiasm for technology and software solutions. Innovative thinker with a knack for problem-solving. Strong organizational and time-management skills. Work Environment This position typically operates in an office environment but may involve some travel to client sites or industry conferences. Reporting Structure Reports directly to the Business Development Manager or Sales Director. Qualification : Masters degree in Business, Marketing, IT, or a related field.
Sr. Business Development Executive
Techcronus Business Solutions Pvt. Ltd.
Experience: 4+ Years Job Location: Ahmedabad Qualification: B.Tech/B.E. IT/MCA/BCA/MBA Job Description: Drive and support international sales to close key new business in the Software Services Domain. Drive processes in acquiring new customers, retain old business, proposals, negotiation, major deals, in order to win new business. Leads proposals and negotiations that maximize customer value. Develops and maintains strong customer relationships with target Accounts. Achievement of assigned Digital sales quota / Sales revenue as well as contribution towards overall team target. Maintain consistent, timely and high-quality reporting meeting requirements of the business. As a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions. Understands the company s goal and purpose to continue to enhance the company s growth. Must be capable to work individually with minimal guidance. Must be able to work under flexible Work Timings. Have great interpersonal and communication skills. Qualification : B.Tech/B.E. IT/MCA/BCA/MBA
Deputy Manager Acquisition (Household)
Idfc First Bank
Job Requirements Job Title: Deputy Manager Acquisition(Household) Function: Branch Banking Job Purpose: The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Key / Primary Responsibilities of the Role: Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities: High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Education Qualifications: Any Graduation. Experience: 0-4 years of relevant Experience. Qualification : Any Graduation.
Associate Debt Manager-flows-cross Sell
Idfc First Bank
Description Job Requirements Role/Job Title Associate Collection Manager- Rural Department/Function Collections Job Purpose: The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned Regularly track the portfolio for specific buckets for the assigned area Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to allocate and achieve targets from agencies/ in house team Regularly follow up with the default customers Ensuring adherence to collection process and legal guidelines Tracing out absconded default customers and initiate recovery process Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily ,weekly & monthly basis Educational Qualifications: Graduation - Any Graduate Experience: Minimum of 2 -5 years of experience in collections. Qualification : Any Graduation.
Field Service Engineer
Abb India
Job Title: Field Service Engineer About ABB: At ABB, we are dedicated to addressing global challenges. Our core values care, courage, curiosity, and collaboration are the driving forces behind our commitment to creating sustainable solutions. We focus on diversity, inclusion, and equal opportunities, empowering everyone to be a part of a transformative future. Write the next chapter of your ABB story. Reports to: Service Operations Manager Your Role and Responsibilities: As a Field Service Engineer, you will be responsible for executing service work with low to medium complexity according to work instructions, ABB standard processes, quality standards, and safety guidelines. You will be delivering quality customer service to ensure customer satisfaction and, in close collaboration with customers and other ABB teams, take actions to identify new Service business opportunities for ABB. This position is within ABB's Motion Business for the Service division, based in Ahmedabad, India. Work model: On-site #LI-onsite Key Responsibilities: Contribute to customer satisfaction by executing service work according to customer orders and expectations. Understand the sense of urgency and take proper care in handling your direct area of responsibility. Perform entry-level field service tasks, identify technical problems, and analyze issues through remote or on-site activities for service categories and products you are certified to perform. Prepare material lists for service activities and ensure that all materials, parts, and equipment are available and meet the appropriate quality standards for the service activities. Prepare documents and customer reports to be signed by the customer representative and utilize all relevant tools for documentation. Troubleshoot simple equipment failures and make recommendations to avoid repeat issues in the future. Proactively execute work with a first-time right approach to ensure the job is done on time and meets quality standards. Qualifications for the Role: Education: Degree in B-Tech/BE - Electrical or Electronics. Experience: Minimum 2 to 6 years of experience with Low/Medium Voltage Drives, VFD drives, and LCI. Experience with Installation & Commissioning of VFD Drives and Field Service. Travelling is mandatory for this role. Strong technical support skills for field service activities. Ability to work under pressure and handle critical customer-facing situations. More About Us: ABB Motion Services serves customers globally, offering innovative services to maximize performance, uptime, and energy efficiency throughout the lifecycle of electrical motion solutions. Electrical motion is applied in a variety of industries, cities, infrastructure, and transportation, playing a pivotal role in the energy revolution. At ABB Motion, we are committed to driving innovations through digitalization and making a meaningful difference for our customers and partners every day. Our people and culture are the foundation of our success, helping to keep the world turning while saving energy every day. Qualification : Degree in B-Tech/BE - Electrical or Electronics.
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