Customer Feedback Integration Jobs in Mohali

Job Title: Go-To-Market Engineer Location: Mohali The Role As a GTM Engineer, you will play a critical role in scaling BotPenguin s revenue operations by building automated, data-driven systems for lead generation, pipeline management, and campaign optimization. You will collaborate with sales, marketing, and product teams to implement automation strategies, integrate tools, and optimize growth funnels. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 1 to 3 years in a GTM Technical or Solutions Engineering role. Strong business acumen combined with technical expertise in growth operations. Experience with marketing automation, lead scoring, and sales pipeline management. Proficiency in SQL, Python, or other scripting languages for data processing and automation. Hands-on experience with APIs, CRM systems (HubSpot), and automation tools (Zapier, Pabbly, or similar). Proficiency in building scalable automated systems. Quick to adapt and learn new growth technologies Ability to experiment, iterate, and scale successful growth strategies. What you will be doing Buyer Journey Optimization: Design and optimize the full-funnel buyer journey, from ICP identification to revenue conversion. Tech Stack Integration: Use SQL/Python/APIs or other suitable tech stack to integrate marketing automation tools, CRM, and analytics platforms. Campaign Execution: Manage outbound and inbound campaigns, leveraging automation and analytics to improve performance. Data & Analytics: Build dashboards, implement tracking mechanisms, and generate reports to drive data-backed decisions. Scalability & Efficiency: Ensure automation systems and growth campaigns scale effectively as the pipeline grows. Collaboration: Work closely with Sales, Marketing, and Product teams to align GTM initiatives with business goals. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelor's degree in Computer Science, IT, or related field.

Job Title: Product Lead Engineer Location: Mohali About The Role As a Product Technical Lead, you will act as the bridge between the product vision and technical execution. You will lead product architecture discussions, define technical roadmaps, and guide engineering teams to deliver high-performance, scalable solutions for our AI chatbot platform BotPenguin. This is a high-impact role that demands strategic thinking, hands-on development expertise, and leadership skills to align cross-functional teams toward product success. You will be closely working with product managers, senior engineers, AI experts, and business stakeholders. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role This position is a leadership role, requiring the ability to guide teams, drive initiatives, and influence outcomes at a strategic level. Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 5 + years of experience in software engineering with at least 2+ years in a technical leadership role. Technical Skills: Proven experience in scalable system design and product architecture. Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to define and implement product-level architectural patterns. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion. Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Lead technical architecture design and roadmap planning for BotPenguin s core platform. Work alongside the Product Manager to align product vision with technical execution. Collaborate with engineering teams to translate product requirements into scalable solutions. Design and develop core modules of the platform, especially those related to automation, chat assignment, analytics, and multi-agent support. Implement and enforce technical best practices, coding guidelines, and documentation standards. Evaluate and integrate LLM models, AI agents, and automation tools as per evolving product needs. Ensure performance, security, and scalability of applications across global deployments. Support Customer Success and QA teams with technical issue resolution and RCA. Drive technical discussions, conduct code reviews, and ensure timely feature delivery. Foster a culture of continuous improvement, collaboration, and innovation within the tech team. Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. *Based on performance, this role offers the opportunity for promotion to a VP/CTO position. Qualification : Bachelor's degree in Computer Science, IT, or related field.

we Are Seeking A Highly Motivated And Enthusiastic Individual To Join Our Customer Success Team. As A Member Of This Team, You Will Play A Crucial Role In Building Relationships With Potential Clients And Driving Sales Growth. If You Enjoy Engaging With People, Have Excellent Communication Skills, And Are Driven To Achieve Results, This Position Is Perfect For You. what You Need For This Position bachelor's Degree In Business, Marketing, Or A Related Field proven Experience In A Customer Success Or Account Management Role, Preferably In The It Sector strong Interpersonal And Communication Skills, With The Ability To Build Rapport And Effectively Engage With Clients excellent Problem-Solving And Analytical Skills, With A Data-Driven Approach To Decision-Making ability To Manage Multiple Clients And Projects Simultaneously, While Maintaining A High Attention To Detail self-Motivated And Proactive, With A Passion For Delivering Exceptional Customer Experiences familiarity With Crm Software And Customer Success Tools Is A Plus ability To Thrive In A Fast-Paced And High-Pressure Environment. demonstrated Eagerness To Learn, Grow, And Contribute To The Team's Success. availability For Full-Time In-Office Work. what You Will Be Doing serve As The Primary Point Of Contact For Assigned Clients, Building Strong Relationships And Understanding Their Business Needs And Objectives proactively Engage With Clients To Ensure They Are Maximizing The Value Of Our Products And Services provide Product Demonstrations, Training, And Onboarding Support To Clients identify Opportunities For Upselling And Cross-Selling Based On Client Needs And Goals collaborate With Internal Teams To Address Client Issues And Concerns In A Timely Manner monitor Client Usage And Performance Metrics To Identify Areas For Improvement And Make Recommendations conduct Regular Business Reviews And Present Reports To Clients On Their Progress And Achievements act As A Trusted Advisor To Clients, Offering Strategic Guidance And Best Practices stay Updated On Industry Trends And Developments To Provide Relevant Insights And Recommendations To Clients foster A Culture Of Customer Success Within The Company And Contribute To The Overall Improvement Of Our Customer Success Processes And Strategies conduct Research To Identify New Business Opportunities And Stay Updated On Industry Trends. visiting Potential Prospects In Person To Provide Demonstrations Of Our Products And Services. onboard New Partners And Ensure Their Successful Integration With Our Products And Service cultivate Long-Term Relationships With Partners And Customers And Maximize Sales Opportunities. meet Departmental Goals And Achieve Key Performance Indicators (kpis). assist With Other Duties As Assigned To Support The Overall Success Of The Team. Qualification : bachelor's Degree In Business, Marketing, Or A Related Field

Job Title: Product Analyst Location: Mohali About the Role As a Product Analyst, you will play a critical role in helping us build data-driven, user-centric features on the BotPenguin platform. You will work closely with Product Managers, Design, Engineering, Marketing, and Customer Success Teams to analyze user behavior, validate feature performance, and uncover growth opportunities through actionable insights. This is an exciting opportunity to join a high-growth product team and influence strategic decisions at the intersection of data, product design, and customer experience. What you need for this role Education: Bachelor s degree in Computer Science, Business Analytics, Engineering, Statistics, or related field. Experience: 1 3 years of experience in a product or data analyst role within a SaaS or tech product environment. Technical Skills: Strong expertise in MongoDB and data visualization tools (e.g., Tableau, Power BI, Metabase). Familiarity with Google Analytics, Mixpanel, Hotjar, or other product analytics platforms. Hands-on experience working with Excel/Google Sheets, building dashboards, and extracting user insights. Knowledge of product lifecycle, user funnels, A/B testing, and cohort analysis. Bonus: Exposure to Python, R, or basic scripting for data processing. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and storytelling abilities able to translate data into strategic insights. Proactive attitude with a willingness to own initiatives and drive improvements. Keen interest in product design, user experience, and tech innovation. What you will be doing Collaborate with Product Managers to define key metrics, success criteria, and feature adoption benchmarks. Analyze platform usage, customer behavior, and market data to discover pain points and opportunity areas. Generate and maintain weekly/monthly product reports and dashboards for cross-functional teams. Design and evaluate A/B tests, feature rollouts, and experiments to improve user engagement and retention. Work with the Engineering team to ensure accurate data tracking and event instrumentation. Monitor product KPIs and proactively raise red flags for anomalies or unexpected trends. Participate in roadmap discussions, contributing insights backed by data. Assist in user segmentation and support marketing and CS teams with insights for personalized communication and retention strategies. Assist on any other related to the product development or management if required. Top reasons to work with us Lead the architecture and evolution of a fast-growing AI product used globally. Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. Qualification : Bachelors degree in Computer Science, Business Analytics, Engineering, Statistics, or related field.

Job Overview: We are seeking a talented Front-End (Angular) Developer to work on the client-side of our web and mobile applications. The ideal candidate will have a deep understanding of Angular (JS/2+), front-end development, and web application frameworks. As part of the development team, you will focus on implementing highly interactive, responsive user interfaces while ensuring high performance across both mobile and desktop platforms. You will collaborate closely with back-end developers to integrate with APIs and contribute to an agile development environment. Responsibilities: Angular Application Development: Develop, test, and maintain advanced Angular (JS/2+) applications, with a strong focus on creating a seamless user experience. UI/UX Design Implementation: Implement user interfaces based on provided designs, focusing on performance, scalability, and high responsiveness for both mobile and desktop environments. Collaboration with Cross-Functional Teams: Work with back-end developers to define API requirements, ensure seamless integration, and optimize the overall user experience. Agile Development: Collaborate within a Scrum team to define and develop application scope and objectives, and work iteratively to prepare functional and technical specifications using Agile methodologies. Bug Fixing & Troubleshooting: Analyze, classify, and resolve complex issues related to both front-end and back-end functionality. Proactively fix bugs and improve system uptime by enhancing system quality. Code Maintenance & Unit Testing: Write well-documented, tested, and idiomatic JavaScript, HTML, and CSS code. Perform unit testing using industry-standard tools and ensure all code is reusable, maintainable, and modular. Performance Optimization: Ensure the front-end application is optimized for performance, including responsive feedback for user actions, non-blocking code, and leveraging advanced techniques like multi-threading. API Integration: Work closely with back-end developers to integrate and communicate with RESTful APIs and external web services. Version Control & Documentation: Utilize version control tools (GitLab preferred) and contribute to technical documentation and peer reviews, ensuring smooth development processes. Continuous Improvement: Take the initiative to drive issue resolution and system enhancements. Stay up-to-date with the latest technologies and trends in front-end development to continuously improve processes and products. Requirements: Technical Expertise: Proficiency in HTML, CSS, JavaScript, and AngularJS/Angular 2+ framework. Strong knowledge of ES6 and TypeScript. Hands-on experience with unit testing using industry-standard tools. Familiarity with version control systems (GitLab preferred). Web Technologies Knowledge: Deep understanding of web application components including platform, database, API, caching layers, and web services. Experience in integrating with RESTful APIs and optimizing the front-end for performance. Analytical & Problem-Solving Skills: Strong ability to troubleshoot complex issues, analyze business requirements, and provide innovative solutions. Collaborative & Agile Experience: Experience working in an Agile Scrum development environment, with a collaborative mindset and ability to work effectively with cross-functional teams. Self-Starter: Proactive in identifying opportunities for system and process improvement, with the ability to take ownership of tasks and drive results. Performance Focus: Experience in developing high-performance front-end applications and handling multi-threading, non-blocking code, and ensuring seamless user experiences. Attention to Detail: A strong eye for detail in writing clean, reusable, and testable code, as well as ensuring designs are accurately translated into responsive, functional interfaces. Nice to Have: Experience in UI/UX design and familiarity with responsive design techniques. Familiarity with task runners or build automation tools for production deployment. What We Offer: Growth Opportunity: Work in a collaborative and innovative environment with opportunities to grow and expand your skill set. Impactful Work: Contribute to building products that have a direct impact on user experience and business success. Dynamic Environment: Be part of a fast-paced, agile team that values creative problem-solving and continuous learning. If you're passionate about front-end development and eager to build high-performance applications with cutting-edge technologies, we d love to hear from you. Apply now to join our dynamic team!

About the Role: We are seeking an experienced and customer-centric Senior Product Onboarding Specialist to join our team in Mohali. In this senior role, you will play a pivotal part in ensuring that our customers are onboarded seamlessly, receive personalized product demos, and are educated on best practices to maximize the value of our solutions. You will work closely with cross-functional teams to remove any roadblocks and contribute to improving product adoption and customer retention strategies. Key Responsibilities: Customer Onboarding: Lead and conduct high-level onboarding meetings, product tours, and company presentations, ensuring that customers understand how our products align with their business needs. Provide in-depth and tailored product demos based on the customer's goals, ensuring that complex product features are clearly explained and understood. Guide customers through product setup and ensure they are equipped for success from day one. Customer Education and Optimization: Work closely with customers to understand their specific goals and provide customized product information and best practices to help them achieve their desired outcomes efficiently. Proactively identify and remove roadblocks such as product-related issues, poor implementation, or gaps in customer knowledge that hinder their progress. Provide high-quality, ongoing educational materials and support to enhance product usage and adoption. Product Adoption and Retention: Collaborate with internal teams (e.g., customer support, product development) to address customer concerns and ensure timely issue resolution. Play a critical role in improving product adoption rates and increasing customer retention by fostering positive relationships and engagement strategies. Use insights from customer interactions to provide feedback to internal teams for continuous product improvement. Video Demonstrations and Educational Content: Create professional-grade video demonstrations, tutorials, and educational content to help customers better understand and utilize product features. Develop comprehensive onboarding materials, including step-by-step guides, video walkthroughs, and other resources that assist customers in achieving success with our products. Qualifications: Bachelor s degree in Business, Marketing, or a related field. 3-5 years of experience in product onboarding, customer success, or a related customer-facing role. Proven experience delivering product demos and guiding customers through complex product setups. Strong communication, presentation, and problem-solving skills with the ability to distill complex concepts into clear, actionable insights. Expertise in creating educational content, particularly video demonstrations, to support product adoption and customer success. Experience working with CRM systems, customer support tools, and video editing software is highly desirable. Demonstrated ability to build strong customer relationships and contribute to improving customer retention. Self-motivated and organized, with a proactive approach to solving customer challenges. Top Reasons to Work with Us: Join a fast-paced team of like-minded individuals who share your passion for customer success and technology. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and advanced technologies. Enjoy a high-growth work environment with ample learning and development opportunities. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Business, Marketing, or a related field.

Job Title: Principal Engineer Location: Mohali About The Role As a Senior Software Engineer, you will play a pivotal role in designing, developing, and optimizing BotPenguin s AI chatbot & Agents platform. You ll collaborate with product managers, tech leads, and customer success teams to develop robust backend APIs, integrate with frontend applications, and enhance system performance. You will also be responsible for conducting code reviews, mentoring junior developers, and ensuring high software quality standards. This role offers exciting opportunities to build impactful AI-driven solutions and shape the future of conversational automation. What you need for this role Education: Bachelor's degree in Computer Science, IT, or related field. Experience: 3-6 years in software development roles. Technical Skills: Strong understanding of MEAN/MERN Stack technologies. Experience in software architecture planning and low-level design. Ability to create and implement scalable, high-performance solutions. Hands-on experience in backend API development & UI integration. Familiarity with cloud platforms like AWS and containerisation (Docker, Kubernetes). Understanding of AI/ML concepts in development. Knowledge of version control tools like GitLab/GitHub and project management tools like Notion. Soft Skills: Strong analytical mindset, leadership skills, and a passion for mentoring junior developers. What you will be doing Collaborate with the Product Team to plan and implement technical solutions for new features. Work closely with Technical Leads & Senior Developers to define software architecture and create low-level designs. Conduct code reviews to ensure adherence to best practices and coding standards. Develop backend APIs and integrate them with frontend applications. Conduct automated unit & integration testing to ensure high code quality. Document technical processes, APIs, and troubleshooting guides. Monitor system performance and suggest improvements to optimize efficiency. Assist the Customer Success Team in resolving technical challenges and enhancing user experience. Mentor junior engineers, providing guidance on best practices and career growth. Any other task relevant to the product that may be needed. Top reasons to work with us Be part of a cutting-edge AI startup driving innovation in chatbot automation. Work with a passionate and talented team that values knowledge-sharing and problem-solving. Growth-oriented environment with ample learning opportunities. Exposure to top-tier global clients and projects with real-world impact. Flexible work hours and an emphasis on work-life balance. A culture that fosters creativity, ownership, and collaboration. *Based on performance, this role offers the opportunity for promotion to a VP position.

Job Title: Content Strategist Location: Mohali About the role: The Content Strategist will play a pivotal role in shaping the content strategy for BotPenguin and other Relinns products. As part of a fast-paced environment, this role demands a dynamic professional with hands-on experience in content marketing within product companies, ideally in the SaaS space. They will be responsible for developing, implementing, and managing content plans across various platforms, driving brand visibility and customer engagement through strategic campaigns. With expertise in SEO, analytics, and digital marketing principles, the Content Strategist will collaborate across teams to deliver impactful content aligned with business goals. This role offers an opportunity to lead initiatives, analyze performance metrics, and contribute to the overall growth of Relinns products through innovative content strategies. What You Need for this Position: Master s degree in Marketing, Communications, or a related field. 1 to 3 years of proven experience in content marketing within a product company (preferably a SaaS product). Hands-on experience in planning and executing content strategies and campaigns and being the brand voice. Exceptional writing and editing skills with a keen eye for detail ensuring the alignment with overall business goals. Strong understanding of SEO, SEM, and digital marketing principles. Proficiency in content management systems (CMS) and analytics tools. Ability to develop and execute content strategies that drive brand awareness and customer engagement. Excellent interpersonal and communication skills, with the ability to collaborate effectively and manage tasks within a team. What You Will Be Doing: Lead the creation and execution of content strategies for BotPenguin and other Relinns products. Ensure alignment with business goals and brand guidelines. Direct the production of high-quality content across multiple channels (website, blogs, social media, etc.) and collaborate with internal teams to align content. Organize and maintain the content calendar, ensuring timely delivery of all content pieces, including blogs, social media posts, and email campaigns. Optimize content for SEO to drive organic traffic. Implement SEM strategies to enhance visibility and engagement. Monitor content performance using analytics tools. Generate insights to refine content strategies and improve results. Plan and execute content-driven marketing campaigns that support broader marketing initiatives. Oversee content distribution across owned and earned media channels, ensuring maximum reach and engagement. Work closely with marketing, design, product, and sales teams to align content efforts with business objectives. Lead and mentor a team of content creators. Provide feedback to ensure high-quality output and continuous improvement. Create and maintain training materials for new team members to ensure consistency in content creation. Continuously track industry trends and integrate new insights into content strategies. Top reasons to work with us: The organization is led by an IIM alumnus who built the organization on a strong set of values. So you will be continuing your MBA journey itself. Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning & development. Qualification : Masters degree in Marketing, Communications, or a related field.

About the role: We are seeking a highly skilled and motivated experienced Mobile Developer with a focus on React Native to join our team. This role is ideal for developers with over a year of experience in mobile application development who are passionate about building performant, cross-platform mobile applications. You will be responsible for designing and developing mobile applications that provide seamless experiences to our users. What You Need for this Position: Proven experience in mobile development using React Native. Strong knowledge of JavaScript and its ecosystem. Experience with mobile app development for both iOS and Android platforms. Proficiency in RESTful APIs and integration with mobile applications. Familiarity with modern mobile development tools, libraries, and frameworks. Strong understanding of mobile UI/UX best practices and design principles. Experience with version control tools such as Git. Knowledge of mobile app performance optimization techniques. Strong problem-solving skills and attention to detail. Ability to work methodically, manage priorities, and meet deadlines. Excellent communication skills and the ability to collaborate effectively with team members. Bachelor s degree in Computer Science or related field (or equivalent experience). What You Will Be Doing: Design and develop high-quality, scalable, and maintainable mobile applications using React Native. Write reusable, testable, and efficient code. Collaborate with cross-functional teams including designers and product managers to deliver engaging user experiences. Implement and optimize mobile app features for both iOS and Android. Integrate third-party APIs and services into mobile applications. Ensure the performance, quality, and responsiveness of applications. Identify and fix bottlenecks, bugs, and other issues in the code. Stay updated with the latest industry trends and mobile development best practices. Contribute to team efforts by delivering high-quality work within established timelines. Participate in code reviews and provide constructive feedback to peers. Top Reasons to Work with Us: Join a fast-paced team of like-minded individuals who share the same passion as you with whom you'll tackle new challenges every day. Work alongside an exceptionally talented and intellectual team, gaining exposure to new concepts and technologies. Enjoy a friendly and high-growth work environment that fosters learning and development. Competitive compensation package based on experience and skill. Qualification : Bachelors degree in Computer Science or related field (or equivalent experience).

Job Title: Customer Support Specialist Location: Mohali About the role: We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team, as well as recording sales data. To be successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. What you will be doing: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Handling administrative duties for the company and its executives and management teams. Scheduling customer meetings and conferences. Reporting any unusual activity to your supervisors. What you need for this position: A High School Diploma or equivalent. A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous. Experience in administration and high-volume office work may be advantageous. Strong analytical, organizational, and time management skills. Excellent team working, motivational, interpersonal, communication, and customer service skills. The ability to multitask and quickly switch your focus. Qualification : A Bachelor's or Associate's degree in Marketing, Business, or a related field may be advantageous.

Job Overview: We are seeking a skilled Business Analyst to join our team. The ideal candidate will be responsible for analyzing business systems and user needs, documenting requirements, defining scope and objectives, and formulating systems that align with overall business strategies. The role requires someone with excellent analytical, communication, and product management skills to work closely with cross-functional teams and stakeholders to ensure the successful implementation of business requirements. Responsibilities: Requirements Gathering & Analysis: Elicit business requirements through various techniques including interviews, document analysis, workshops, surveys, site visits, and use cases. Analyze and document business processes, workflows, and functional needs. Documentation: Create detailed requirement documents such as Functional Requirement Documents (FRD), System Requirement Specifications (SRS), Product Backlogs, and Competitive Analysis. Write clear and actionable documentation to communicate business needs to stakeholders and development teams. Design & Modeling: Develop Sitemaps, Information Architecture (IA), Flow Diagrams, and Wireframes using tools like Balsamiq, Visio, or Axure to communicate business and user needs effectively. Communication & Collaboration: Work closely with both internal and external stakeholders to understand functional requirements and provide ongoing updates to ensure alignment between business goals and technical solutions. Act as the bridge between business users and development teams. Business Process Understanding: Understand customer business needs and translate them into application and operational requirements. Create Use Cases, GUI designs, and screen/interface designs to ensure solutions meet user needs. Development Methodology: Apply appropriate development methodologies such as Agile or Waterfall to ensure timely completion of projects. Support mid-development client reviews, QA procedures, and unit testing to ensure quality deliverables. Cross-functional Collaboration: Collaborate with team members during requirements gathering, testing, roll-out, and operational phases to ensure seamless transitions between phases and successful project execution. Project Outputs & Leadership: Contribute to the development of project outputs, including business cases, solution vision and design, user requirements, solution mockups, prototypes, technical architecture (if needed), test cases, and deployment plans. Payment Gateway Knowledge: Knowledge of payment gateways like Stripe, Braintree, etc., and understanding of how these integrate into business processes. Requirements: Education: Bachelor's degree with a specialization in Computer Science, Information Technology, or any related field. Technical Skills: Strong technical knowledge, with proficiency in business analysis techniques, functional specification writing, and business requirements documentation. Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with diverse groups, including executives, managers, and subject matter experts. Analytical & Leadership Skills: Strong analytical, leadership, and planning skills to manage and guide teams through complex requirements and projects. Business Analysis Tools: Familiarity with tools like Balsamiq, Visio, Axure, and proficiency in MS Excel for documentation, data analysis, and reporting. Development Methodology Knowledge: Familiarity with Agile and Waterfall development methodologies to ensure that business requirements are clearly understood and accurately implemented by the development teams. Nice to Have: Experience working with payment gateways (e.g., Stripe, Braintree) and knowledge of their integration into business systems. Understanding of Agile and Waterfall project management methodologies and the ability to apply them effectively. Experience in project management or product management is a plus. What We Offer: Collaborative Environment: Work with a diverse, cross-functional team to solve real-world problems and deliver high-impact solutions. Professional Development: Opportunities to grow your skills, with mentorship from experienced professionals and a focus on continuous learning. Innovative Projects: Contribute to a variety of challenging and innovative projects that will advance your career and broaden your experience. If you re passionate about turning business needs into actionable technical requirements and thrive in an environment of collaboration and growth, we d love to hear from you. Apply today! Qualification : Bachelor's degree with a specialization in Computer Science, Information Technology, or any related field.

Job Description: We are looking for a skilled Senior Ruby on Rails Developer to join our team. The ideal candidate will be passionate about creating clean, maintainable code and eager to contribute to the development of scalable and robust web applications. In this role, you will collaborate with cross-functional teams to design and deliver high-quality solutions. Key Responsibilities: Ruby on Rails Development: Design, build, and maintain efficient, reusable, and reliable Ruby code. Feature Integration: Develop and integrate features and functionalities into web applications. Architecture and Design: Architect and implement scalable and maintainable Ruby on Rails applications. Performance Optimization: Identify and resolve performance bottlenecks and bugs to ensure optimal application speed and responsiveness. Code Review: Participate in code reviews and provide constructive feedback to peers. Front-End Development: Implement front-end components using React.js and Next.js for seamless user experiences. Collaboration: Work closely with cross-functional teams to ensure project success. Stay Updated: Keep up with emerging technologies and industry best practices. Requirements: Experience: Minimum of 3 years of professional experience in Ruby on Rails development. Technical Skills: Strong understanding of Ruby language and Rails framework. Proficiency in HTML5, CSS3, and JavaScript. Experience with relational databases such as PostgreSQL or MySQL. Experience with front-end frameworks like React.js and Next.js. Soft Skills: Excellent communication and collaboration abilities. Strong problem-solving and analytical skills. Ability to work independently and within a team environment. Benefits: Work-Life Balance: 5-day workweek. Flexible working hours. Compensation: Competitive salary and benefits package. Career Growth: Opportunities for professional development and career advancement. Work Environment: Friendly, supportive, and collaborative workplace. Join our team to work on exciting projects in a dynamic and growth-oriented environment. Apply now to make a meaningful impact and advance your career!

Sr. Manager Business Development Group Location: Mohali (Onsite) Job Type: Full-Time Openings: 3 Experience: 10+ Years About the Role We are seeking a highly experienced and results-driven Senior Sales Leader to spearhead direct sales initiatives within the US healthcare and enterprise application markets. This strategic role demands a proactive professional who can independently drive business growth, build long-term client relationships, and consistently exceed revenue goals. Key Responsibilities Drive direct sales and acquire new clients in the US healthcare and enterprise domains. Collaborate with VP Sales and Senior Directors to create and implement strategic sales plans. Manage the complete sales lifecycle from lead generation to deal closure. Utilize tools like LinkedIn Sales Navigator and platforms like Upwork, Freelancer, Guru, and PPH for consistent lead generation. Achieve annual revenue targets between $300K $800K USD. Build and nurture strong client relationships, identifying up-sell and cross-sell opportunities. Travel up to 30% annually to the USA or other business destinations. Work onsite from the Mohali office to maintain close coordination with internal teams. Required Skills & Experience 10+ years of direct IT sales or consulting experience in software services. Proven success in selling Fixed Cost and Time & Material (T&M) engagements. In-depth knowledge of cloud technologies (AWS, Azure, GCP) and enterprise/B2B2C applications. Exceptional communication, negotiation, and analytical skills. Must hold a valid US B1/B2 VISA. Ability to thrive under pressure and deliver results in a fast-paced environment. Preferred Qualifications Prior experience in US healthcare and enterprise business sales. Familiarity with modern tech stacks: .Net Core, React.js, Python, AI/ML. Exposure to formal sales methodologies and consultative selling techniques. Lead impactful sales efforts with a global client base. High-exposure, international-facing role with travel opportunities. Play a key role in expanding market share and shaping company growth.

Job Title: WordPress Developer / WordPress CMS Expert Job Type: Full-time Job Description: We are looking for a highly skilled WordPress Developer or WordPress CMS Expert proficient in PHP programming (OOP), MySQL, JavaScript, and jQuery to join our team. In this role, you will be responsible for developing creative, functional, and responsive WordPress websites tailored to meet client requirements. The ideal candidate will have a strong understanding of front-end and back-end development processes and will contribute to improving our product codebase. You will be expected to develop WordPress websites from the ground up, ensuring the code is of the highest quality, fast, scalable, and performs well. Your expertise in WordPress CMS and related technologies will help in crafting dynamic and engaging web experiences. Key Responsibilities: Website Development: Design, implement, and manage websites using WordPress, ensuring responsive design and functionality across multiple devices and platforms. Back-End Development: Handle back-end functionality, ensuring a smooth integration of databases (MySQL) and server-side components. Front-End Development: Develop interactive and responsive front-end features with HTML5, CSS3, JavaScript, and jQuery. Client Collaboration: Work closely with clients to understand their needs and develop solutions that match their expectations. Optimization & Performance: Ensure the performance, speed, and scalability of websites by optimizing code and resources. Troubleshooting & Debugging: Thoroughly test and debug websites across different browsers and devices using browser console and external tools. Third-Party Integrations: Integrate 3rd party services, APIs, and plugins with WordPress and Shopify. Shopify Development: If required, work with Shopify s theming system and Liquid templating, implementing/debugging Shopify apps and creating custom solutions. Maintenance & Updates: Regularly maintain and update websites, ensuring they stay current with the latest technologies and best practices. Essential Skills and Qualifications: Proficiency in Web Technologies: Strong knowledge of HTML5, CSS3, JavaScript, jQuery, and DOM manipulation. WordPress Expertise: Proven experience developing websites with WordPress CMS, including creating themes and plugins. PHP & MySQL: Strong understanding of PHP programming (OOP) and MySQL databases. Shopify & E-commerce: Hands-on experience with Shopify theming, Liquid templating, and integration of e-commerce functionalities. CSS Pre/Post-processors: Experience with SASS or other CSS preprocessors. Debugging Skills: Excellent debugging skills using browser console and external debugging tools. Responsive Design: Experience in designing and developing responsive layouts for desktop, tablet, and mobile devices. Third-Party Service Integration: Experience working with third-party services, APIs, and plugins, particularly for WordPress and Shopify. Communication: Good verbal and written communication skills to collaborate effectively with team members and clients. Desirable Skills: Experience with Shopify s object/properties, AJAX API, and Meta fields. Understanding of website security best practices. Knowledge of modern development practices, version control (e.g., Git), and agile methodologies. Ability to work in a fast-paced environment and manage multiple projects simultaneously. What We Offer: Competitive salary and benefits. Dynamic and supportive work environment. Opportunity to work with cutting-edge technologies. Professional growth and skill development.

Job Title: Back-End Developer / Backend Engineer Job Type: Full-time Job Description: WebGuruz is seeking a skilled Back-End Developer or Backend Engineer to join our team. This role is crucial in developing and maintaining the technology behind a website, ensuring that the server-side of web applications runs smoothly. As a Back-End Developer, you'll be responsible for the functionality, performance, and scalability of websites, supporting the user interfaces designed by the front-end team. The ideal candidate will have experience in server-side technologies, database management, and a strong understanding of web development. You will also be responsible for team handling and client interaction, ensuring smooth project execution and timely delivery. Key Responsibilities: Backend Development: Develop and maintain the server-side logic and APIs for web applications, ensuring scalability, performance, and reliability. Team Handling: Manage a team of developers, ensuring the team delivers high-quality code, follows coding standards, and adheres to project timelines. Client Interaction: Regular client calls to understand business requirements, create technology specifications, and provide updates on project progress. Collaborate with Front-End Developers: Work closely with the front-end team to ensure seamless integration between the front-end and back-end technologies. Process Improvement: Review and improve current development processes and methodologies to ensure efficiency and quality. Code Quality: Write high-quality, maintainable code while adhering to best practices and coding standards. Documentation: Maintain proper documentation for the back-end systems and codebase. Training & Mentoring: Provide training to team members and mentor them to ensure they are up-to-date with the latest technologies and development practices. Status Reporting: Provide weekly and monthly project status reports to the Project Manager. Required Skills and Experience: Languages: In-depth knowledge of JavaScript, CSS, HTML, and other front-end technologies. Frameworks: Familiarity with React.js, Node.js, and other related tools and frameworks. Backend Technologies: Proficiency in at least one server-side technology (such as Java, PHP, or Node.js). Databases: Strong understanding of relational databases and SQL. Version Control: Experience using GitHub or similar version control systems. User Interface Design: Exposure to user interface design and integrating front-end with back-end functionalities. Software Development Life Cycle (SDLC): Understanding of SDLC and Agile methodologies. Communication Skills: Strong verbal and written communication skills to interact with clients and the team. Team Management: Prior experience in leading a team of developers and ensuring project delivery on time. Desired Skills: MEAN Stack: Experience working with the MEAN stack (MongoDB, Express.js, Angular, Node.js). Angular: Proficiency in Angular or similar front-end frameworks. Client Handling: Proven experience in interacting directly with clients to gather requirements and provide project updates. What We Offer: Competitive salary and benefits. Opportunity to lead a dynamic team and work on exciting projects. Collaborative work environment where innovation and growth are encouraged. Professional development and training opportunities. Flexible work culture and career growth potential. If you're passionate about back-end development, leading teams, and collaborating with clients to deliver high-quality solutions, we would love to have you on board! Apply now to join WebGuruz Technologies!

Job Title: React Native Developer / Front-End Developer Job Type: Full-time Job Description: We are looking for a highly skilled React Native Developer or Front-End Developer to join our team. As a React Native Developer, you will be responsible for building high-performance mobile applications that operate on multiple operating systems, such as Android, iOS, and Windows. You should be a creative problem solver, capable of working well within a team and taking initiative on new ideas and projects. The ideal candidate will have expertise in building applications with React Native and will possess the ability to create user interfaces from prototypes and wireframes while integrating third-party APIs and maintaining a clean, functional codebase. You will play a crucial role in delivering high-quality applications that meet client needs and provide a great user experience. Key Responsibilities: App Development: Architect, build, and maintain high-quality React Native applications with clean, well-documented code. UI Development: Implement pixel-perfect user interfaces that match design prototypes and wireframes. Performance Optimization: Implement modern, smooth animations and transitions to enhance the user experience. API Integration: Integrate third-party APIs to extend the functionality of applications. Testing: Write unit and integration tests to ensure code quality and application stability. Application Deployment: Release applications to Apple App Store and Google Play Store. Native Modules: Work with native modules as needed to add platform-specific functionality. Team Collaboration: Collaborate closely with other React Native developers, project managers, QA professionals, and designers to deliver projects on time and according to requirements. Client Interaction: Understand project requirements, engage in client discussions, and ensure timely delivery of high-quality products. Continuous Improvement: Stay updated on the latest React Native best practices and frameworks to contribute to the improvement of the development process. Project Management: Help in the estimation of effort and time for project milestones. Ensure projects are delivered within scope and budget. Skills and Experience Required: React Native: Strong knowledge of React Native development, including creating cross-platform mobile applications. Front-End Skills: Experience with HTML, CSS, JavaScript, and JS frameworks (React.js, Redux, etc.). Native Development: Experience with Swift, Objective-C, and Java is a plus, though not required. UI Design: Proficient in creating modern, smooth, and intuitive UI and UX experiences. Problem-Solving: Ability to work through challenging React Native issues and contribute to community libraries. Continuous Integration: Experience in building and maintaining CI/CD pipelines for React Native applications. Testing: Solid understanding of unit and integration testing. Client-Facing: Experience in understanding client requirements, project planning, and managing expectations. Project Experience: At least 4 years of experience working on React Native applications and successfully delivering them. Responsibilities: Evaluate Competitors: Assess the competition and contribute to planning and strategy development. Client Relationship: Interact with clients to clarify project requirements and deliver successful results. Budget and Revenue Management: Ensure appropriate project budgeting and focus on revenue growth. Timely Delivery: Guarantee that all projects are delivered on time and meet the set objectives. Technology Adoption: Continuously explore new technologies and best practices to improve app performance and development processes. What We Offer: Collaborative Work Environment: Work alongside experienced developers, designers, and project managers in a dynamic team. Growth Opportunities: Take on leadership roles and grow with the company as we scale. Competitive Salary: Enjoy a competitive salary and benefits package. Work-Life Balance: We prioritize a healthy work-life balance with flexible working arrangements. If you have the skills to develop cutting-edge mobile applications and thrive in a collaborative team environment, we would love to have you join us. Apply now to be a part of our dynamic team!

Job Title: Tech Lead (Full Stack) Location: Mohali, India Department: Web Development Experience: 8-12 years Position Summary As a Full Stack Web Development Team Lead, your primary role will be to oversee the entire web development process, from initial design and development to deployment and maintenance. You will manage a team of developers and ensure that all tasks are completed on time and to a high standard. Essential Duties and Responsibilities Team Leadership & Project Management Lead and mentor a team of web developers, assign tasks, and provide guidance. Develop and implement technical solutions for web applications. Ensure code quality, documentation, and maintainability. Conduct regular code reviews and manage merge requests. Technical Expertise & Development Design, develop, and implement UI, server-side logic, and database integration. Stay updated with the latest web technologies and trends. Ensure best coding practices, SOLID design principles, and project structures. Collaboration & Process Management Collaborate with teams such as Architects, QA, DevOps, and stakeholders. Manage project timelines and budgets. Create and maintain technical documentation. Technical Skills & Requirements Mandatory Skills: Expertise in JavaScript, TypeScript with React or Angular. Experience building REST APIs in Node.js (Express, NestJS, LoopBack). Proficiency in MySQL & MongoDB. Ability to design scalable database schemas and optimize query performance. Strong knowledge of best coding practices, design patterns, and unit testing (Jest, Mocha). Understanding of AWS services (S3, EC2, Lambda, CloudFront). Expertise in GIT version control, branching, and handling merge conflicts. Good to Have (Desirable Skills): Experience in Serverless & Microservices architecture. Familiarity with React-Query, MobX, RxJS. Knowledge of GraphQL and MicroFrontends. Experience with message broking technologies (RabbitMQ, Kafka, AWS SQS). Understanding of caching solutions (Redis, Memcached). Candidate Profile Follows industry standards and best practices. Passionate about technology innovation and problem-solving. Strong analytical and logical skills. Ability to take ownership and build products from scratch. Excellent communication and leadership abilities. Adaptable to new technologies and trends. Qualification & Experience Degree: B.Tech, MCA in Computer Science or equivalent. Experience: 8+ years in functional/technical roles, with team lead experience. Deep knowledge of web development and software engineering principles. Company Perks Flexible working hours. Leave encashment and carry forward. 10 additional days for marriage purposes. 5 additional bereavement leaves. Overtime payments. Medical Insurance. Office-provided breakfast, snacks, and beverages. Telemedicine and doctor-on-call facilities. Employee engagement programs (Excursions, Sports, Yoga, Music Band, etc.). Self-learning and enhancement support (certification bonuses, tech event reimbursements). Team-building activities (Lunches, Dinners, Get-togethers, Annual On-Site Events). Join our team and lead cutting-edge web development projects!

Job Title: QA Test Architect Experience: 10+ years | Location: Mohali | Department: Quality Analysis Education Required: B.Tech, M.Tech, MCA in Computer Science or equivalent. About Organisation VT Netzwelt Pvt Ltd, in its 10th year, is a renowned global organisation known for designing, developing and maintaining top-notch web, mobile, and e-commerce applications. We have a dedicated team of 130+ full-time experts located in India, Europe, and the USA. Our main focus is on developing inventive solutions for intricate technical problems and enabling our clients to fully embrace the advantages of digital transformation. Our clientele consists of publicly listed companies, multinational corporations, and emerging startups, all of whom share our steadfast dedication to high quality, agile processes, sustainable solutions, and technical expertise. Position Summary The Test Architect is a critical member of our engineering team, functioning primarily as an Individual Contributor. The role involves ensuring the testing, maintenance, and quality assurance of our software products. The Test Architect will drive the overall testing strategy, providing technical direction and ensuring the seamless execution of manual and automation testing. The ideal candidate will quickly adapt to existing systems and take ownership of driving innovation, developing new solutions, and enhancing current projects with additional components and modules. Job Roles and Responsibilities Design, execute, and maintain detailed test cases and test plans for functional and regression testing. Ensure thorough test coverage across different scenarios and platforms. Develop, execute, and manage test cases, test scripts, and test automation strategies for both web and mobile applications. Build and maintain automation frameworks to support continuous integration and scalable testing. Identify opportunities to automate repetitive tasks, reducing manual effort while increasing accuracy. Participate in Pre-Sales, Estimations, and Upselling activities, when required, to provide technical insight and promote quality assurance excellence. Ensure compliance with internal and industry QA standards and best practices. Keep up to date with the latest technologies, tools, and trends to maintain cutting-edge QA practices. Conduct retrospective reviews following project delivery to identify improvements for future projects. Technical Requirements Strong experience in Manual Testing, including test case creation, functional testing, and regression testing. Strong experience in Automation Testing, particularly with tools like Selenium, Java, and TestNG. Expertise in designing, updating, and executing comprehensive test cases, test scripts, and test conditions for both Functional and Automation testing. Ability to set up and maintain Automation frameworks using Data Driven, Keyword Driven, or Hybrid approaches. Familiarity with additional tools like Cucumber, Robot Framework, and Katalon is a plus. Proficient in bug tracking tools such as Jira, BugZilla, or Unfuddle for bug reporting and tracking. Preferred Additional Expertise (Good to Have) Experience with AI Testing, Performance Testing, API Testing, and Security Testing. Previous experience in client communication and the ability to manage client expectations independently. Required Skill Set & Experience Educational Background: B.Tech, M.Tech, MCA in Computer Science or equivalent. Experience: 10+ years in testing web and mobile applications, with a strong balance of Manual and Automation testing. Strong understanding of the Software Testing Life Cycle (STLC). Excellent communication and presentation skills, with the ability to convey complex technical concepts effectively. Passion for continuous learning and staying up-to-date with modern QA methodologies and technologies. Qualification : B.Tech, M.Tech, MCA in Computer Science or equivalent.

Job Overview: We are looking for a result-oriented Collection Officer to join our team. The ideal candidate will have previous experience in the collections process, particularly in handling overdue payments and managing financial information. This position requires excellent communication skills, a critical listening ability, and a persuasive approach to ensure timely payments and maintain customer relationships. Responsibilities: Debt Collection: Follow up on overdue payment cases, ensuring timely collection and resolution of outstanding payments. Case Management: Review and update allocated cases regularly, ensuring accurate documentation and progress toward payment resolution. SOP Compliance: Follow standard operating procedures (SOPs) set by the company to ensure adherence to best practices and policies in collections. Client Interaction: Negotiate and communicate effectively with clients to resolve payment issues and handle any inquiries. Multitasking: Manage multiple tasks efficiently, prioritizing to meet deadlines and achieve monthly payment resolution targets. Escalation Management: Escalate complex issues when necessary to ensure timely resolution and proper handling of challenging cases. Requirements: Experience: Minimum of 2 years experience as a Collection Officer or in a similar role, preferably in the financial or healthcare sector. Negotiation Skills: Strong ability to negotiate with clients, resolve conflicts, and secure payments while maintaining professionalism. Communication Skills: Excellent verbal and written communication skills, with the ability to speak persuasively and listen actively. Attention to Detail: Strong organizational skills with attention to detail and accurate record-keeping. Time Management: Ability to prioritize tasks effectively to meet targets and deadlines. Preferred Skills: Experience in US collections or healthcare collections (if applicable). Familiarity with debt collection regulations and best practices. What We Offer: Competitive salary and performance-based incentives. A dynamic work environment with growth opportunities. If you're a driven individual with a proven track record in collections, apply today to join our team!

Job Overview: We are seeking a highly motivated and competitive Inside Sales Representative to join our team. The ideal candidate will thrive in a fast-paced, quick sales cycle environment and will play a key role in driving our client acquisition and revenue growth. If you re a quick learner with excellent negotiation skills and a proven track record of success, we want to hear from you! Responsibilities: Sales Development: Research and identify potential accounts, solicit new business, build rapport, provide technical information and explanations, and prepare quotations. Lead Generation: Source new sales opportunities by following up on inbound leads and conducting outbound cold calls and emails to generate interest. Customer Needs Assessment: Understand customer needs and requirements to tailor solutions that meet their expectations. Sales Closing: Close sales and consistently meet or exceed quarterly sales quotas. Competitor Analysis: Assess competitors by analyzing their information and trends to identify sales opportunities and refine sales strategies. Account Research: Research assigned accounts, identify key decision-makers, and generate interest in the company s offerings. Database Management: Maintain and expand a database of prospects within your assigned territory, ensuring accurate tracking and follow-up. Product Demos: Perform effective online demonstrations of products to prospective clients, showcasing the value proposition. Requirements: Experience: Proven inside sales experience, with a track record of meeting or exceeding sales quotas. B2B Sales Expertise: Strong phone presence and experience in B2B sales, particularly with US clients. CRM Proficiency: Familiarity with Salesforce.com or other CRM tools to manage leads and opportunities efficiently. Communication Skills: Excellent verbal and written communication skills, with the ability to present effectively and listen actively to customer needs. Time Management: Ability to multitask, prioritize, and manage time effectively to meet deadlines and sales goals. Tech-Savvy: Proficient in using corporate productivity and web presentation tools to engage clients. Preferred Skills: Strong negotiation skills with the ability to close sales in a fast-paced environment. Experience with cold calling and converting leads into clients. What We Offer: Competitive salary and performance-based incentives. A dynamic work environment with opportunities for growth and career advancement. If you're a results-driven sales professional looking for a challenging and rewarding opportunity, we encourage you to apply!