Customer Feedback Jobs in Noida

Market Manager Location: Noida Experience: 2 4 years About the Role We are looking for a dynamic and results-driven Market Manager to lead business development initiatives in the Hotel and Travel industry. You will be responsible for expanding our supplier network, building long-term partnerships, and driving revenue growth in your assigned region. Key Responsibilities Identify target markets and hotel products that align with our growth strategy. Acquire and onboard new hotel and travel partners to expand our regional footprint. Generate leads, conduct cold calls, and build a strong sales pipeline. Develop and maintain supplier relationships, including contract negotiations and credit arrangements. Train hotel partners on our extranet system and wholesale processes. Conduct site visits, analyze production reports, and provide performance feedback. Collaborate with cross-functional teams on lodging initiatives (e.g., direct connect, corporate travel). Represent the company at industry events, travel shows, and tourism board meetings. Monitor competitive landscape understand pricing, positioning, and technology of key players. Drive supplier engagement by optimizing rates and inventory through our extranet. Regular travel within the region is required. Requirements 2 4 years of experience in Hotel, Travel, or Hospitality industries (Front Desk experience is a plus). Strong sales acumen with a consultative selling approach. Excellent communication, negotiation, and presentation skills. Strong analytical mindset and proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Self-starter with the ability to work independently and thrive in a fast-paced, startup-like environment. Passionate about travel and technology, with a customer-first mindset. Willingness to travel frequently within the assigned market. Preferred Attributes Smart, resourceful, and target-oriented. Positive attitude with strong interpersonal skills. Comfortable working with cross-functional teams and external partners. Experience with CRM systems or booking platforms is a plus. If you're passionate about travel, tech-savvy, and ready to build strong market relationships we want to hear from you!

Position Title: Institutional Sales Manager CEO Office Location: Noida Department: CEO Office Institutional Sales Employment Type: Full-Time Role Overview We are looking for a driven and experienced Institutional Sales Manager to lead the adoption of our advanced robotics solutions across premier educational institutions in India including engineering colleges and high-end schools. You will play a key role in shaping the future of robotics education by promoting cutting-edge technologies such as Quadrupeds, Collaborative Robots (Cobots), AGVs, AMRs, and Exoskeletons. This is a high-impact role with strategic visibility, directly contributing to our mission of transforming the educational ecosystem and inspiring the next generation of robotics talent. Key Responsibilities Sales Strategy & Execution Identify and engage key decision-makers in engineering colleges, premium schools, and academic institutions. Develop and implement tailored sales strategies to meet and exceed revenue targets. Conduct compelling product presentations and live demos for faculty, management, and procurement teams. Stakeholder Engagement & Relationship Building Build and nurture long-term relationships with institutional stakeholders and decision-makers. Act as the key point of contact for clients throughout the pre- and post-sales journey. Market Research & Growth Opportunities Analyze market trends, customer needs, and the competitive landscape in the educational robotics sector. Identify new business opportunities and contribute to long-term sales planning. Solution Customization & Collaboration Design and propose customized robotics lab setups in collaboration with academic institutions. Work closely with internal product and technical teams to address product-related queries and ensure successful deployment. Marketing & Campaign Support Collaborate with the marketing team to design and execute targeted campaigns and promotional materials tailored for the education sector. Reporting & Feedback Prepare accurate sales forecasts, pipeline updates, and performance reports for leadership. Gather and relay customer feedback to help refine product offerings and go-to-market strategies. Required Skills & Qualifications 3 5 years of proven success in institutional sales, preferably in technology, robotics, or educational equipment. Strong understanding of the educational ecosystem in India, particularly in STEM and technical institutions. Excellent communication, presentation, and stakeholder management skills. Ability to translate complex technological solutions into simple, compelling value propositions for non-technical audiences. Self-starter with a solution-oriented mindset and the ability to work independently as well as collaboratively. Willingness to travel across India to engage with institutions and conduct on-site presentations. Work directly with the CEO Office and contribute to strategic growth initiatives. Be a part of India s largest robotics company, driving real impact in education and industry. Collaborate with a multidisciplinary team that values innovation, autonomy, and responsibility. Enjoy a flexible work culture, international exposure, and fast-track career growth opportunities.

Position: Business Analyst Team Lead (Lending) Location: Noida, Uttar Pradesh Department: Analytics Lending Employment Type: Full-time About Us Paytm is India s leading mobile payments and financial services company. As a pioneer of the mobile QR payments revolution, we build cutting-edge technologies that empower small businesses through seamless payments and commerce tools. Our mission is to serve 500 million Indians and integrate them into the mainstream economy through innovation and technology. About the Team Our Lending team is rapidly growing, with increasing adoption across Paytm s financial products such as Paytm Postpaid (BNPL), merchant loans, and personal loans. This business is powered by data science and analytics, enabling intelligent, data-driven decision-making and tailored lending solutions for our users. Role Overview We are looking for a dynamic Business Analyst Team Lead to join our Lending Analytics team. In this role, you will lead data-driven initiatives, provide actionable insights, and develop analytical solutions that enhance business decision-making. You will play a key role in shaping Paytm's lending strategy by leveraging advanced analytics to solve complex problems and uncover growth opportunities. Key Responsibilities Lead analytical problem-solving for lending-related business challenges Develop and deploy machine learning models and data-driven solutions Generate business insights through in-depth data analysis and statistical modeling Collaborate with cross-functional teams including product, growth, and risk to align analytics with strategic goals Drive the adoption of analytics and showcase its impact on business performance Mentor junior analysts and help establish best practices for data-driven decision-making Requirements & Qualifications 2 6 years of experience in analytics within consulting, fintech, or BFSI domains Bachelor s or Master s degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline Strong hands-on experience with analytics tools such as Python/R, SQL, big data platforms, and data visualization tools Proficient in machine learning, data modeling, statistical techniques, and data management Proven ability to structure complex problems and derive strategic insights Experience building and scaling analytics functions in a business environment Excellent communication and storytelling skills with the ability to present findings to senior stakeholders Self-motivated, impact-oriented, and comfortable working in fast-paced environments Work in a collaborative, results-driven environment that emphasizes innovation and ownership Opportunity to drive real impact in one of India s fastest-growing lending businesses Improve customer engagement and maximize revenue opportunities through smart analytics Gain 360-degree feedback and support from peer teams and leadership Be part of a culture where respect is earned, and merit is recognized Qualification : Bachelors or Masters degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative discipline

Job Description We are looking for a result-oriented, resilient, and emphatic Business Development Manager to contribute to the growth of our company. The Business Development Manager will be responsible for finding and retaining clients, encouraging existing clients through up-selling of our services. Ultimately, an outstanding Business Development Manager will keep a close eye on client feedback to ensure that our products and services always exceed expectations. Responsibilities: Excellent expertise in sales for IT services, including Web and Software Services, Website Designing, iPhone and Android Mobile Applications, Custom Solutions, and System Development. Develop and maintain a strong network of contacts to establish business relationships with top leading corporates. Identify business opportunities, create a well-qualified sales pipeline, and develop and execute strategic plans to achieve sales targets and expand our customer base. Plan and execute the entire sales cycle, from lead generation to deal closure. Stay updated on current market and industry trends. Understand customer needs and requirements. Perform effective online demonstrations to prospects. Initiate contact with potential clients, create initial interest, and position our company s services effectively. Understand business targets for account growth. Build and maintain strong, long-lasting customer relationships. Prepare reports by collecting, analyzing, and summarizing information for key decision-makers. Requirements: Extensive sales experience in the IT industry. Ability to generate revenue by identifying client pain points and suggesting suitable products or services. Strategic thinking for the sales cycle. A positive attitude with excellent communication (written & verbal) and negotiation skills. Strong business proposal writing, PowerPoint presentation, and email writing skills. Sound knowledge of inside sales. Target-oriented, self-motivated, and highly confident professional. Neat, well-groomed appearance with excellent presentation skills. Great networking skills. Degree in Marketing, Business Administration, or a related field.

Job Description: Project Manager (Digital Marketing - SEO) Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Digital Marketing (SEO), Project Coordination, or Project Management roles. Key Responsibilities: Manage projects and establish professional and profitable relationships with key personnel and clients. Coordinate with various departments (support, service, technology) to ensure seamless client account management. Oversee client receivables, monthly retention planning, and execution. Document client requests and feedback to ensure timely follow-up and resolution. Achieve strategic customer objectives and account plans defined by management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives and customer expectations. Skills & Qualifications: Excellent written and verbal communication skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Ability to maintain a positive and motivational attitude under pressure. Proficiency in MS Word, MS Excel, and MS PowerPoint. Project Management, Digital Marketing, and Technical skills are preferred. Fixed working hours 5 days a week. Attractive incentives. Young and vibrant work culture. Preferred Location: Noida

Job Description: IT Project Manager Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Project Coordination or Project Management roles. Key Responsibilities: Manage projects and establish productive, professional, and profitable relationships with key personnel and clients. Coordinate with various departments, including support, service, and technology, to ensure seamless client account management. Oversee client receivables, and plan and execute monthly retention strategies. Document client requests and feedback to ensure timely follow-up and resolution of queries and escalations. Achieve strategic customer objectives and execute account plans defined by company management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives, and customer expectations, and assess ongoing customer needs. Skills & Qualifications: Excellent written and verbal communication and presentation skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Proficiency in HTML, Java Development, Android, and iOS Development. Ability to maintain a positive and motivational attitude under pressure. Project Management, IT, and Technical skills are preferred. Preferred Location: Noida

Role Overview: The Director of Delivery at ACS - GDC will lead a multi-disciplinary team delivering digital experience solutions to Adobe customers. This role encompasses practice management, team development, business performance oversight, and customer leadership. The director will collaborate with other practice managers, business units, and customers to drive the growth and success of Adobe s solutions. Key Responsibilities: Practice Management & Team Leadership: Align practice team with organizational goals; manage headcount and organizational needs. Own the recruitment, onboarding, and mentorship of team members. Lead internal communications, practice meetings, and performance reviews. Oversee business performance, including revenue acceleration, backlog management, and expense management. Ensure a balance between onshore and offshore resources to meet margin goals. Customer Leadership: Support pre-sales activities and approval of deals. Assist with customer-facing issues and engage in customer-critical discussions. Travel onsite to maintain relationships, gather feedback, and ensure the delivery of successful engagements. Thought Leadership & Collaboration: Contribute to thought leadership in industry verticals and technical/strategy competencies. Drive collaboration with internal teams like the Center of Excellence and Business Management. Support the development of reusable practices and methodologies, ensuring delivery readiness. Team Development & Mentorship: Lead the development of team members through mentorship, career planning, and feedback. Cultivate top talent and assist in career progression, including promotions and performance management. Plan and execute skill development initiatives in collaboration with enablement teams. Required Qualifications: Experience: 22+ years of experience, with at least 12 years in a consulting management role and 10+ years as a client-facing consultant. Proven experience leading teams in delivering enterprise-scale technology solutions, particularly in digital marketing and enterprise software. Experience in content management, web analytics, campaign management, and other digital marketing technologies. Track record of building new teams and driving organizational transformation. Skills: Strong verbal, presentation, and written communication skills, including executive-level communications. Excellent problem-solving, conflict resolution, and negotiation skills. Ability to collaborate with diverse teams and lead projects with varied strengths. Exceptional organizational, team-building, and leadership skills, with the ability to manage cross-functional teams in complex environments. Other Requirements: Ability to lead in an uncertain and ambiguous environment. Willingness to travel up to 50%.

Ericsson is a global leader in telecommunications equipment and services, providing solutions to mobile and fixed network operators. With over 1,000 networks across more than 180 countries, Ericsson's equipment supports more than 40% of the world's mobile traffic. We offer a diverse, performance-driven culture and innovative environment, allowing employees to enhance their potential daily. Our employees are united by a shared passion for winning and a strong responsiveness to customer needs, making us a trusted partner to our clients. At Ericsson, professional growth is encouraged through continuous learning and stimulating work experiences. Role: Senior Product Manager - Mobile Financial Services / Fintech As a Senior Product Manager, you will take the lead in product management, design, and deployment within the mobile financial services or fintech domain. You will have a direct impact on product strategy, deployment, and lifecycle management, ensuring alignment with company objectives and market needs. What You Will Do Experience & Leadership: Proven experience (13+ years) in product management, design, and deployment, especially in mobile financial services or fintech. Demonstrated success in leading and scaling product deployment teams with a history of designing and delivering innovative and successful solutions. Product Strategy & Design: Define and communicate the product vision and strategy for mobile financial services, ensuring alignment with company objectives and market opportunities. Lead the end-to-end product deployment lifecycle, from planning to execution and optimization, acting as the CSR (Core-3 role) or similar role responsible for solution scope. Collaboration & Stakeholder Management: Collaborate closely with cross-functional teams (engineering, design, marketing, sales) to ensure high-quality products are delivered on time. Manage stakeholders effectively, ensuring timely delivery and alignment with strategic goals. Market Research & Analysis: Conduct market research and competitive analysis to identify opportunities for innovation and growth in the mobile financial services sector. Customer-Centric Focus: Prioritize product features and enhancements based on customer feedback, business value, and strategic priorities. Foster a customer-centric culture within the team, ensuring the user experience and customer satisfaction remain top priorities. Key Performance Indicators (KPIs): Establish and track KPIs to measure product success, ensuring continuous improvement and optimization of product performance. What You Will Bring Extensive Experience: At least 13+ years of experience in product management, with a focus on mobile financial services or fintech. Proven leadership in scaling product deployment teams and managing complex product lifecycles. Strategic & Analytical Thinking: Strong strategic thinking and analytical skills, with the ability to synthesize market data and customer insights into actionable strategies. Agile & Tools Knowledge: Experience with Agile methodologies and product management tools (e.g., Jira, Confluence) is preferred. Regulatory & Industry Knowledge: Strong understanding of mobile technologies, user experience design, and financial services regulations. Exceptional Communication: Excellent communication skills with the ability to influence and inspire cross-functional teams. Customer-Centric Focus: Foster a customer-centric mindset across all levels of the organization, ensuring that product development aligns with user needs and satisfaction. Why Ericsson? Join a global leader in the telecommunications industry, making an impact on cutting-edge products in the mobile financial services domain. Work in a dynamic environment where innovation and professional growth are at the forefront of your career development. Be part of a diverse and performance-driven culture, where collaboration and customer success are key priorities.

The Role We are seeking a Senior Business Analyst to join our Fixed Income Pricing team within Market, Data, and Valuations (MDV) in Noida, India. The Team The Product Development team in Fixed Income Pricing drives the execution of product development across various asset classes, including Credit, Bonds, and Loan Pricing. This team collaborates closely with cross-functional partners to define, execute, and track product roadmaps. The Impact This role is pivotal in delivering product roadmaps that support revenue growth and business expansion. By partnering across functions, the team ensures that the business remains innovative and competitive. Join a dynamic team focused on innovation and delivering new initiatives. Gain exposure to multiple S&P Fixed Income products. Collaborate with stakeholders at all organizational levels. Unlock tremendous career opportunities within S&P Global. Responsibilities Product Ownership & Roadmap Management: Act as a product owner/business analyst for high-impact initiatives. Define and maintain roadmaps in collaboration with stakeholders. Secure initiative approval and prioritization from senior leaders. Project Management: Participate in project sizing, planning, and tracking. Lead and coordinate key milestones for feature development. Requirement Gathering & Documentation: Facilitate stakeholder meetings to gather requirements. Prepare detailed business and functional requirement documents, user stories, or feature files. Delivery Ownership: Eliminate scope and requirement ambiguities. Ensure successful initiative delivery in production. Testing & Communication: Conduct User Acceptance Testing (UAT) and ensure readiness for production. Provide regular status updates to senior stakeholders. Manage communication on project milestones, risks, and issues. About S&P Global Market Intelligence At S&P Global Market Intelligence, we deliver accurate, insightful information and cutting-edge data solutions. By partnering with clients, we empower them to make confident and informed decisions.

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Position Title: Executive / Senior Executive Inside Sales (B2B) Location: Noida Employment Type: Full-Time About DPD Technologies At DPD Technologies, we are the creators of QueueBuster , a powerful Mobile POS solution built to serve businesses of all sizes from large-format retail chains to street-side kiosks. QueueBuster enables seamless management of billing, inventory, CRM, loyalty, and online orders through a single platform, anywhere and anytime. We foster a collaborative, flexible, and empowering work environment where innovation thrives and individuals grow. If you re passionate about sales and excited by the fast pace of a growing tech startup, you ll feel right at home with us. Role Overview We are seeking dynamic and driven Inside Sales Executives / Senior Executives to join our high-performing B2B sales team. In this role, you will be responsible for lead generation, client outreach, relationship management, and closing new business deals. You will be the first point of contact for potential clients and play a pivotal role in driving our growth. Key Responsibilities Manage end-to-end inside sales cycle from lead generation to closing deals. Reach out to prospective B2B clients via cold calls, emails, and follow-ups to generate interest and qualify leads. Conduct introductory calls and product demos to understand client needs and position QueueBuster as the right solution. Consistently achieve or exceed daily outreach targets (120 150 calls/day). Maintain detailed and accurate records of interactions in the CRM/database. Build and nurture strong client relationships by providing an exceptional customer experience. Clearly communicate the product s value proposition and address objections confidently. Coordinate with cross-functional teams to ensure smooth onboarding and customer satisfaction. Go the extra mile to meet sales quotas, follow up on leads, and facilitate future sales opportunities. Required Qualifications & Experience Bachelor s degree in Business, Sales, Marketing, or a related field (MBA preferred). 2+ years of experience in Inside Sales, B2B Sales, or Business Development. Proven track record of lead generation, prospecting, and closing deals. Strong understanding of the sales process, from prospecting to negotiation and closure. Excellent verbal and written communication and presentation skills. Strong interpersonal skills and ability to build rapport quickly with clients. Highly target-driven, self-motivated, and results-oriented. Strong negotiation skills and a competitive, confident approach. Comfortable working in a fast-paced startup environment with a focus on execution. Who You Are A creative thinker with a growth mindset and strong problem-solving skills. A self-starter who thrives with minimal supervision. Able to manage time effectively and handle multiple priorities. Highly data-driven, with the ability to analyze and optimize performance. Eager to take on new challenges, learn continuously, and grow rapidly within the organization. Be a part of a rapidly growing SaaS product company with a national presence. Opportunity to work with cutting-edge technology and a passionate team. Great workplace culture that fosters learning, ownership, and innovation. Performance-driven incentives and opportunities for career growth. Qualification : Bachelors degree in Business, Sales, Marketing, or a related field (MBA preferred)

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Job Title: Key Account Manager Location: Noida Function: Airtel Business - Domestic Sales - Enterprise Business Experience: 2 to 6 years Employee Type: Full-time Job Purpose Manage end-to-end telecom and connectivity solutions for a portfolio of 30-35 enterprise accounts, primarily mid to large segment. Drive sales and revenue growth by promoting Data, Voice, VAS, and new product offerings, while ensuring customer satisfaction and retention. Key Responsibilities Build and maintain strategic relationships with key decision makers at multiple levels, including CXOs. Drive revenue growth within assigned accounts through effective account management, focusing on Data and Voice services. Promote solution selling and increase penetration of new products in emerging markets. Collaborate with internal teams (BSG, CE, Networks) and external partners/vendors to achieve business targets and ensure excellent service delivery. Meet business targets related to order booking, revenue generation, collections, new account acquisition, and churn control. Key Competencies Strong commercial acumen with the ability to drive profitable sales. Expertise in consultative selling tailored to enterprise clients. Customer service orientation with a focus on relationship management. Skilled in key account planning and management. Executive presence and confidence in handling CXO-level discussions. Solid understanding of enterprise and carrier telecom products. Excellent negotiation skills. Creative approach to attracting and engaging target customers. Persistent and proactive in following up on sales opportunities.

Job Title: Business Development Manager (Hotels) Location: Noida Company: EaseMyTrip.com Experience Required: 3 to 8 years Employment Type: Full-Time About the Role: We are looking for a dynamic Business Development Manager (Hotels) to join our growing team at EaseMyTrip. This role is pivotal in expanding and optimizing our hotel partnerships in the Delhi region. The ideal candidate will have strong negotiation abilities, strategic insight into the hospitality sector, and a proven track record of driving revenue growth through effective partner management. Interview Process: HR Round Final Round with Operations Team Key Responsibilities: Strategic Partner Acquisition: Identify, approach, and onboard new hotel partners in the Delhi region to expand our portfolio. Contract Negotiation: Lead contract discussions with hotels to secure the best possible pricing, inventory, and terms. Performance Optimization: Monitor partner performance and provide strategic recommendations to enhance occupancy and revenue. Market Analysis: Track competitor activity and market trends to stay ahead in offerings and pricing strategies. Stakeholder Communication: Serve as the primary point of contact between hotel partners and internal teams, ensuring alignment and smooth operations. Partner Enablement: Provide training and ongoing support to hotel partners on the use of EaseMyTrip s platform and tools. Quality Assurance: Ensure hotel partners adhere to EaseMyTrip s quality and service standards. On-Site Visits: Conduct regular visits to partner hotels to strengthen relationships and gather ground-level insights. Revenue Growth: Drive partner success and mutual revenue growth through strategic planning and performance feedback. Reporting & Insights: Prepare detailed reports, performance dashboards, and insights to guide data-driven decisions. Preferred Candidate Profile: Education: MBA or equivalent from a recognized institution Experience: 3 5 years of experience in hotel contracting, business development, or B2B travel/hospitality sales Sector Knowledge: In-depth understanding of the hotel industry in Delhi/NCR Skills & Competencies: Strong negotiation and deal-closing skills Proficient in MS Excel and CRM tools Analytical thinker with sound market awareness Excellent communication and interpersonal skills Ability to adapt in a fast-paced, evolving market Team player with a collaborative mindset Join one of India s leading online travel platforms Contribute to high-impact projects in the travel-tech space Collaborate with a passionate, fast-moving team Competitive salary, growth opportunities, and travel perks

Job Title: Performance Marketing Manager Location: Noida Experience Required: 3 to 8 years Employment Type: Full-Time About the Role As a Performance Marketing Manager at EaseMyTrip, you will play a key role in maximizing our digital presence and customer acquisition through targeted advertising and strategic marketing initiatives. This role involves designing, executing, and optimizing multi-channel performance marketing campaigns, analyzing data insights, and continuously adapting strategies to improve ROI. You ll leverage emerging digital technologies and market trends to maintain a competitive edge and drive measurable results. Key Responsibilities Strategy Development: Build and implement a comprehensive performance marketing strategy aimed at maximizing visibility and driving customer acquisition. Channel Management: Plan, execute, and optimize campaigns across digital platforms including Google Ads, Bing Ads, and social media channels such as Facebook, Instagram, LinkedIn, and Twitter. App Marketing: Enhance app downloads, engagement, and retention through targeted in-app marketing initiatives. Data Analytics: Use tools like Google Analytics and Google Tag Manager to collect data, analyze campaign performance, and make data-driven decisions for optimization. Budget Management: Efficiently allocate and manage marketing budgets to optimize cost per acquisition (CAC) and overall ROI. Campaign Optimization: Conduct continuous A/B testing, performance analysis, and refinement of campaigns to meet key performance indicators (KPIs). Innovation & Testing: Explore new digital marketing channels and technologies to improve campaign effectiveness. Cross-functional Collaboration: Partner with management and other teams to align marketing efforts and share insights. Reporting: Prepare detailed reports on campaign performance, providing actionable insights for future marketing strategies. Market Awareness: Stay current with digital marketing trends, tools, and best practices to keep the company competitive. Preferred Candidate Profile Education: Bachelor s or Master s degree in Marketing, Business Administration, or a related field. Experience: Proven track record managing multi-channel digital marketing campaigns, including PPC, SEO, and social media marketing. Analytical Skills: Strong ability to analyze data, interpret metrics, and make informed marketing decisions. Technical Proficiency: Skilled in digital marketing tools such as Google Analytics, Google Tag Manager, and mobile marketing platforms. Strategic Thinker: Capable of developing clear, goal-oriented marketing strategies. Communication: Excellent verbal and written communication skills to effectively engage with teams and leadership. Problem Solver: Creative and resourceful in overcoming marketing challenges. Adaptability: Willingness to experiment, learn, and adjust to evolving digital marketing landscapes. Goal-Oriented: Driven to meet and exceed performance targets. Team Player: Collaborative mindset to work effectively within cross-functional teams. Work with one of India s fastest-growing travel-tech platforms. Be part of a dynamic, innovative, and supportive team. Competitive salary and benefits. Opportunity for professional growth and continuous learning. Qualification : Bachelors or Masters degree in Marketing, Business Administration, or a related field.

Adobe Analytics Sr. Consultant Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we change the world through digital experiences. From global brands to individual creatives, we equip everyone with the tools to design and deliver exceptional customer experiences. Our inclusive culture values innovation, collaboration, and the next big idea maybe yours. The Opportunity As an Adobe Analytics Senior Consultant, you'll act as a strategic advisor to Adobe customers, helping them leverage Adobe Analytics to drive meaningful business outcomes. This client-facing role requires a unique blend of technical expertise, business insight, and strong communication skills. You ll guide customers and implementation partners through analytics strategy, solution design, implementation, and optimization, enabling them to progress along their digital maturity journey. What You ll Do Lead and manage multiple client engagements concurrently. Serve as the primary point of contact for clients and implementation partners. Deliver technical and strategic consulting to optimize Adobe Analytics implementation and use. Develop deep understanding of client business models, KPIs, and digital strategy. Provide solution design guidance and review technical documentation. Perform implementation audits and troubleshooting to ensure best-in-class quality. Share recommendations, industry best practices, and maturity roadmaps tailored to each client. Facilitate enablement and upskilling sessions with client teams. Collaborate closely with Adobe internal teams (engineering, product, support) to drive success. Create technical documentation, client reports, and presentations. Contribute to thought leadership and act as a recognized SME within Adobe and with clients. What You Need to Succeed 6 10 years of experience in digital analytics, data strategy, or web analytics. Strong hands-on experience with Adobe Analytics (Adobe Experience Cloud) implementation and architecture. Familiarity with JavaScript, HTML, tag management systems (e.g., Adobe Launch, Tealium, GTM), and web architecture. Strong understanding of digital marketing and analytics use cases (segmentation, funnels, attribution, etc.). Proven experience working directly with clients and cross-functional teams. Ability to translate complex technical concepts into actionable business recommendations. Excellent communication, presentation, and stakeholder management skills. Experience in consulting, solution design, or digital strategy roles preferred. Bachelor s or Master s degree in Computer Science, Marketing Analytics, or a related field. Be part of a global leader in digital experience innovation Work with the world s top brands and digital experts Enjoy a collaborative, inclusive, and forward-thinking culture Gain access to industry-defining tools and a clear career path Qualification : Bachelors or Masters degree in Computer Science, Marketing Analytics, or a related field.

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

About LambdaTest: LambdaTest is a leading cross-browser testing platform that helps developers and designers test web applications on a cloud grid of 3000+ real browsers. We empower teams to deliver flawless user experiences with advanced tools and infrastructure, maintaining our industry leadership in cross-browser testing solutions. About the Role: We are looking for a Customer Success Architect to help ensure the success of our clients. In this role, you will understand customer needs, provide strategic guidance, and deliver tailored solutions, collaborating with cross-functional teams to drive exceptional customer experiences. What You Will Do: Guide customers through onboarding and conduct training to maximize platform usage. Evaluate customer data to identify trends, challenges, and improvement opportunities. Organize Monthly and Quarterly Business Reviews to share updates, discuss challenges, and improve experiences. Work closely with Product, Engineering, Account Management, and Support teams. Run surveys and develop plans to improve customer satisfaction. Use knowledge of testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon, etc.). Leverage tools like Sumologic and ticketing systems to track and improve customer experience. What You Should Have: Bachelor s degree in Computer Science, Engineering, or related field (preferred). 3-5 years in Customer Success, Technical Account Management, or Solutions Engineering within a SaaS or tech company. Strong experience in managing customer relationships and delivering tailored solutions. Hands-on experience with testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon) and CI/CD integrations. Familiarity with tools like Sumologic and ticketing systems to track customer behavior. Excellent verbal and written skills to present complex information to technical and non-technical stakeholders. Strong focus on solving customer problems and building lasting relationships. Qualification : Bachelors degree in Computer Science, Engineering, or related field (preferred).

The Role As an Enterprise Data Management Technical Specialist based in Gurgaon, India, you will spearhead the design, configuration, and implementation of cutting-edge EDM solutions. You will work closely with cross-functional teams, mentor junior members, and ensure accurate and compliant data management. Reporting to Raj Ethiraj, this role is pivotal in driving business profitability through impactful product enhancements. Key Responsibilities Solution Design & Implementation: Lead the design and configuration of EDM solutions tailored to client and product requirements. Project Leadership: Manage end-to-end EDM projects, ensuring timely delivery and high-quality results. Data Integrity & Compliance: Develop and optimize data validation and matching rules to ensure data accuracy, consistency, and regulatory compliance. Integration & Troubleshooting: Configure data integration processes from diverse sources and resolve complex data issues efficiently. Cross-Functional Collaboration: Partner with Product Business Analysts, Project Managers, and development teams to align on product goals and client feedback. Mentorship: Guide junior team members, fostering a culture of continuous learning and best practices in EDM. Metrics & Innovation: Establish product success metrics, propose new features, and drive innovation in implementation processes. UX Collaboration: Work with UX teams to conceptualize and visualize product features, ensuring user-friendly designs. Qualifications Must-Have Skills: Minimum of 6 years of hands-on experience in EDM solutions or similar platforms. Proficiency in SQL, database management, and platform architecture. Strong understanding of financial data and capital markets processes. Proven leadership in product strategy and stakeholder collaboration. Experience in Agile methodologies, with tools like Azure DevOps and Confluence. Familiarity with multi-cloud deployments (AWS and Azure). Knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Expertise in data governance and quality management. Nice-to-Have Skills: Certifications in data management or related technologies. Experience with key market data providers like Bloomberg, Reuters, and SIX. Strong problem-solving skills and attention to detail. Proficiency in writing User Stories, Use Cases, and acceptance criteria. Client-facing skills to ensure successful project delivery and satisfaction. What s in It for You? Collaborate with a global, cross-functional team. Contribute to the success of an award-winning EDM platform. Opportunity to work on cutting-edge technologies like automation, GenAI, and cloud platforms. Mentor and grow a high-performing team. Qualification : Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX.