Customer Focused Solutions Jobs in Bengaluru

Director Customer Success & Support Location: Bangalore | Employment Type: Full-Time | Experience: 15+ Years About SecPod SecPod is a leading cybersecurity technology company dedicated to preventing cyberattacks through proactive security. Our core offering, the Saner Platform, helps organizations establish a strong security posture through preventive, automated, and intelligent cybersecurity solutions. Role Summary The Director of Customer Success & Support will own the post-sales customer journey, including onboarding, technical adoption, value realization, and retention. This role requires a technically strong leader with deep experience in cybersecurity or enterprise security SaaS products to lead CSMs, Onboarding Specialists, and Support Engineers. Key Responsibilities Customer Onboarding & Time-to-Value Lead onboarding programs for both Cloud/SaaS and On-Prem deployments. Standardize deployment and configuration procedures for rapid time-to-value. Collaborate with Product and Engineering to enhance the user onboarding experience. Technical Support & Escalation Management Lead Saner Platform Support operations and own critical KPIs: FRT, MTTR, CSAT, and backlog. Oversee Root-Cause Analysis (RCA) and Corrective/Preventive Actions (CAPA). Manage 24x7 support coverage and track feature requests and bugs with Product Management. Customer Success & Value Realization Own customer retention, renewal, and expansion outcomes. Develop success playbooks and adoption frameworks aligned with client security objectives. Conduct Executive Business Reviews (EBRs) and implement proactive churn recovery strategies. Team Leadership Scale and mentor a high-performance organization focused on customer empathy and accountability. Drive continuous upskilling in cybersecurity and SecPod product architecture. Required Experience & Skills Experience: 15+ years in Customer Success or Technical Support for cybersecurity/enterprise SaaS. Technical Proficiency: Strong knowledge of IT infrastructure, endpoint security, and Linux/Unix/Windows/Mac systems. Systems Knowledge: Experience with Zendesk, HubSpot, and Salesforce. Bonus Skills: Scripting (PowerShell/Python) and cybersecurity certifications. Education: BE / MCA or equivalent technical degree. Qualification : BE / MCA or equivalent technical degree

Principal Architect Location: Bangalore Company: AliveCor About AliveCor AliveCor is on a mission to **revolutionize heart health** by making it accessible to everyone, everywhere. We have pioneered **over-the-counter medical ECG devices**, trusted by millions, and are leaders in empowering consumers to take control of their heart health. With our **FDA-cleared medical-grade hardware and software**, users have performed over 300 million heart health measurements. We are a team driven by a shared passion to make a real difference in people s lives. The Opportunity & Role As the **Principal Architect** at AliveCor, you will play a pivotal role in **shaping the future of heart health technology**. You will lead the architecture of our platform, ensuring it meets the evolving needs of our customers and the healthcare industry. This role requires **strong technical expertise in GoLang, Java, AWS, and modern software architecture**. Key Responsibilities Architect & Design Solutions: Collaborate closely with product and engineering leadership to design **scalable, secure, and efficient solutions** for both consumer and clinician-facing applications. Hands-On Engineering: Actively engage in software development (**up to 50% of your time**), working with technologies such as **Go, Java, Ruby on Rails, PostgreSQL, AWS, React, JavaScript**, and mobile (iOS & Android) apps. AI Integration: Leverage cutting-edge **AI technologies, including LLMs** (Large Language Models), to enhance the customer experience and drive product innovation. Ownership & Scalability: **Own the architecture** for your suite of products, ensuring it aligns with the organization s technical vision and is built to scale. Lead the review process and ensure timely implementation of changes. Mentorship & Best Practices: Drive **code reviews, design reviews, and architecture discussions** to establish and uphold engineering best practices across teams. Backend Infrastructure & Improvement: Maintain and continuously enhance backend systems to solve technical limitations before they affect production. Experiment with New Technologies: Explore emerging technologies and drive adoption where relevant, measuring impact and scalability. Qualifications & Skills Hands-on Engineering Leadership: **15+ years of hands-on software engineering experience**, including significant exposure to architecture and systems design. Core Proficiency: Strong knowledge of **GoLang and Java**, with experience in designing and building large-scale systems. Cloud & Platform Expertise: Expertise in **AWS and Kubernetes**, with the ability to architect and manage cloud-based systems. Architecture Design: Extensive experience with **multi-tier architectures, high-performance web-scale systems, and large databases**. System Design Expertise: Strong system design skills and experience designing clean interfaces and working at the right level of abstraction. Microservices & SOA: Experience designing and implementing **Service-Oriented Architectures (SOA) or Microservices**. CI/CD & Automation: Familiarity with build process automation and **CI/CD** (e.g., GitLab, Travis). Product Focused: Ability to work with product teams to identify customer pain points and iterate on solutions quickly. Willingness to Learn: Eagerness to learn new technologies and adapt to the ever-changing landscape of software engineering. Knowledge of Ruby on Rails is a plus, but not a requirement. Perks & Benefits Working Model: Hybrid Working Model (Flexibility to work both remotely and in the office). Leave: Generous Vacation Policy and comprehensive Family Leave. Medical Benefits: Above-market family floater medical insurance, covering both parents. Office Perks: Complimentary lunch provided at the office and convenient metro connectivity. Culture: Supportive, collaborative team culture.

Principal Associate Full Stack Engineering (GenAI Observability) Location: Bangalore Company: Capital One India About Us At Capital One India, we re tackling some of the most complex problems in financial services using machine learning, advanced analytics, and cloud-first engineering. Our mission is to build cutting-edge, patentable solutions that transform customer experiences, enhance operational efficiency, and ensure robust risk and compliance standards. We re a team of makers, breakers, doers, and disruptors obsessed with turning data into real-world impact at scale. About the Team Machine Learning Experiences (MLX) The MLX team is pioneering the future of model governance, ML observability, and Generative AI infrastructure at Capital One. We re enabling teams to seamlessly deploy ML and GenAI models at scale, with full visibility into performance, health, compliance, and ethical usage. This is the platform powering the next generation of AI-driven financial products across the company. About the Role We re looking for a Principal Associate Full Stack Engineer to lead the development of observability platforms for Generative AI systems. You ll be part of a cross-functional team focused on governance automation, LLM monitoring, and intelligent diagnostics using telemetry data, metadata, and advanced analytics. You ll design systems to collect, analyze, and visualize performance data from our large-scale GenAI infrastructure, helping data scientists and engineers make faster, safer decisions. What You ll Do Lead architecture and development of observability tools and dashboards for monitoring GenAI models and platform health. Design and build core APIs and SDKs to instrument large language models (LLMs) and foundational models (training, fine-tuning, prompting stages). Integrate Generative AI to enable observability features like anomaly detection, predictive analytics, and copilot-assisted troubleshooting. Partner with platform, MLOps, and governance teams to ingest and analyze telemetry, metadata, and runtime metrics at scale. Drive development of tools to ensure compliance with AI ethics, data governance, and industry regulations. Collaborate with product, design, and research to turn complex requirements into scalable, cloud-native software solutions. Lead proof-of-concept initiatives to test and showcase how GenAI can improve platform observability and decision-making. Contribute to the open-source community and stay at the forefront of GenAI and ML infrastructure evolution. Basic Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or related field 4+ years of experience building distributed, data-intensive systems using microservices architecture 4+ years of experience in backend development with Python, Go, or Java 4+ years of expertise with observability stacks (Prometheus, Grafana, ELK) and adapting them for AI systems Strong knowledge of OpenTelemetry, and experience building custom SDKs and APIs 5+ years of hands-on experience with Generative AI models, especially applied to observability, governance, or compliance 2+ years of experience with cloud platforms such as AWS, Azure, or GCP Preferred Qualifications 4+ years building and optimizing ML systems in production environments 3+ years of experience with MLOps tools like MLflow, Kubeflow, or commercial platforms Experience with GenAI frameworks and libraries like LangChain, Haystack, and vector databases (FAISS, Chroma, OpenSearch) Familiarity with emerging observability tools for LLMs such as Langfuse, Phoenix, Helicone, or OpenInference Contributor to open-source GenAI or ML infrastructure projects Author or co-author of published work in AI/ML observability, governance, or performance monitoring Experience with PyTorch, TensorFlow, Spark, or Dask Knowledge of NVIDIA GPU telemetry, CUDA programming, and performance optimization for AI workloads Understanding of AI ethics, data governance, and regulatory frameworks for machine learning systems Why Join Capital One India Work at the intersection of technology, AI, and compliance helping shape the future of responsible AI Join a team driving enterprise-wide adoption of Generative AI Collaborate with world-class engineers, data scientists, and product leaders Enjoy a high-performance culture that encourages innovation, learning, and mentorship Access to cutting-edge tools, open-source contributions, and cloud-native infrastructure Qualification : Bachelors or Masters degree in Computer Science, Engineering, or related field

Dotnet Fullstack Engineer Location: Bangalore Department: R&D - Engineering Experience: 4+ Years About Acqueon: Acqueon is a leading Generative AI-powered Revenue Execution Platform focused on empowering B2C enterprises in regulated and non-regulated industries to achieve revenue goals through enhanced outbound communications. Our solutions cover key use cases such as Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management. We are committed to delivering friction-free, delightful, and referral-worthy customer experiences powered by AI technology. Role Overview: As a Dotnet Fullstack Engineer at Acqueon, you will be instrumental in designing, developing, and maintaining web applications. You will work on front-end development using Angular and backend services with .NET technologies, ensuring seamless integration with healthcare platforms like EPIC, Cerner, and Call Script. Key Responsibilities: Design, develop, and maintain scalable web applications using .NET technologies. Develop responsive and user-friendly front-end interfaces using Angular. Integrate applications with healthcare platforms (EPIC, Cerner, Call Script) via APIs and other methods. Collaborate with cross-functional teams to define, design, and deliver new features. Optimize application performance, troubleshoot bottlenecks, and fix bugs. Maintain code quality, organization, and automate processes as needed. Qualifications & Skills: 4+ years of experience as a .NET Full Stack Developer or in a similar role. Strong proficiency with .NET Framework, C#, and ASP.NET. Hands-on experience with Angular and front-end technologies (HTML, CSS, JavaScript). Familiarity with SQL Server and relational database concepts. Experience integrating with healthcare platforms like EPIC, Cerner, and Call Script. Understanding of healthcare technology environments. Excellent problem-solving skills and strong communication abilities. Ability to work independently and collaboratively within a team. If you're passionate about building innovative solutions that enhance customer experiences and have a solid background in full-stack .NET development, we'd love to hear from you.

Lead - Salesforce Development Department: Software Engineering Job Type: Full Time Location: Banglore JOB DESCRIPTION: We are looking for a Sr. Software developer/Lead to join our Salesforce team. The team is responsible for the end to end product development including the APIs and UI for the features, security and performance aspects, As a developer you will collaborate with product managers, quality engineers, and other top notch software engineers to design and implement features for our Qualityze Suite of products on force.com platform. RESPONSIBILITIES: Lead feature and architecture design with a major focus on force.com platform. Hands on design and development of custom solutions on the force.com platform including significant work in Apex, Visual Force and application integration patterns. Have a passion for quality and writing clean,solid, readable code thatscales and performs well. Adopt, embrace, and promote agile and test driven practices with your peers. Value team excellence over individual productivity. Designs and implements business technology solutions focused on cloud based business applications, specifically force.com. Release and Environment Management including sandbox usage planning, metadata and data migration, environment comparisons and version control. Participate and promote architectural initiatives, balancing long term velocity with short term customer needs. REQUIRED SKILLS AND EXPERIENCE: Good experience building large scale, data driven web applications. Hands on experience on Java. In depth Knowledge of databases and experience with SQL and relational schema design

Competitive Technical Research Analyst Location: Bangalore, India Job Summary Rubrik is seeking a Competitive Technical Research Analyst to empower our sales teams with strategic competitive intelligence. You will be instrumental in maintaining internal collateral, developing battle cards, presentations, and delivering impactful sales training that highlights Rubrik s strengths against competitors. You will collaborate closely with sales, product marketing, and product management teams to provide up-to-date market insights and help Rubrik stay ahead in the data protection and cybersecurity space. Key Responsibilities Collaborate with Sales Enablement to develop sales tools such as cheat sheets, presentations, and training materials. Work alongside Field Enablement and Field Success teams to integrate competitive strategies into sales plays. Develop defensible, data-backed competitive analyses showcasing Rubrik s advantages over competitors. Provide quarterly competitive landscape reports through detailed data analysis and feedback. Deliver day-zero competitive intelligence support on new Rubrik product features and competitive feature sets. Produce in-depth documentation comparing Rubrik solutions with competing products for internal teams. Partner with Product Management and Marketing to create collateral supporting demand generation efforts. Required Qualifications 5+ years in a sales engineer, solution architect, or quota-carrying role within a field sales team. Experience with data protection solutions such as Cohesity DataProtect, Veeam Backup & Recovery, Dell EMC IDPA/DataProtect, Veritas NetBackup, or Commvault. Familiarity with protecting unstructured data from On-Prem NAS and Cloud Object Storage. Experience crafting technical presentations for sales and customer education. Solid understanding of cloud computing architectures and SaaS application protection focused on cyber resilience. Strong knowledge of customer pain points around data protection and cyber resilience. Excellent collaboration skills to drive projects across teams. Ability to analyze competitor products, strategies, and messaging effectively. Skill in translating technical features into compelling business value propositions. High energy and a speed of sales mindset to act with urgency and curiosity. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Our Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery.

Platform Solution Architect Job Overview As a Platform Solutions Architect, you will serve as a pre-sales specialist, supporting the broader sales organization with deep technical knowledge across database and cloud workloads. This means working with customers and prospects to educate them on how Rubrik protects and manages data. Additionally, the Solution Architect will have an active role in providing real-world feedback to product teams to enhance the product, testing new features before they are released, and championing new features within the sales team. The Solutions Architect provides both immediate and long-term impact with their technical knowledge and position of influence with prospects and customers. Key Responsibilities Serve as a subject matter expert on Rubrik s data protection and data security solutions, focused on database and cloud workloads. Act as a trusted advisor on assigned opportunities, aligning Rubrik s technology and roadmap with customer business objectives. Lead impactful product demonstrations, technical workshops, and solution presentations tailored for technical and executive-level audiences. Contribute to high-quality proposals, white papers, and responses to RFPs/RFIs. Collaborate with presales teams to design, execute, and troubleshoot proof-of-concepts (POCs), ensuring successful outcomes. Proactively identify technical challenges and architect creative solutions to overcome sales barriers. Translate complex customer requirements into clear, actionable technical strategies. Stay abreast of industry trends in data protection, security, database and cloud technologies, effectively positioning Rubrik s solutions. Evangelize Rubrik s offerings and clearly communicate strategic direction and product roadmap aligned with customer needs. Work closely with Product Management and Engineering to influence feature development based on customer feedback and market demands. Provide competitive intelligence and actionable insights from customer engagements to internal stakeholders. Qualifications 8+ years of successful experience in customer-facing technical sales or consulting roles focused on enterprise database technologies and cloud. Bachelor s Degree in Computer Science, Engineering, or equivalent experience. Deep technical expertise in two or more areas across database and cloud: Database focus: Primary: Oracle (Oracle Cloud, Data Guard, Golden Gate, Exadata, ExaCC) Secondary: MongoDB, Apache Cassandra, SQL Server, IBM DB2, Informix, PostgreSQL Multi-Cloud focus (Azure or AWS or GCP): Primary: AWS EC2, Azure VM, GCP Compute Engine, AWS S3, Azure Blob Secondary: Azure SQL and AWS RDS Proficiency in scripting languages such as Python, PowerShell, Go, or JavaScript. Excellent problem-solving capabilities, able to troubleshoot complex technical issues and deliver scalable solutions. Experience conducting benchmarks and performance testing on enterprise systems (preferred). Demonstrated sales acumen, capable of articulating technical value to C-level executives and technical audiences including database administrators. Strong cross-functional collaboration skills with sales, engineering, and product management. Exceptional communication skills, including compelling presentations and clear, concise writing. Proven experience with data center hardware/software, cloud platforms, data security solutions, IaaS, PaaS, or hypervisor software. Self-motivated and results-driven, comfortable working remotely with a high degree of autonomy. Willingness to travel approximately 20%-50% of the time. #LF-SF1 Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Qualification : Bachelors degree or equivalent practical experience.

Senior Integration Developer Location: Bangalore, India Employment Type: Full-time, Permanent Job Description We are seeking a highly skilled Senior Healthcare Integration Developer to join our dynamic team. The ideal candidate will possess deep expertise in healthcare integration technologies, including DICOM and HL7, with a strong background in both front-end and back-end development. This individual should be passionate about delivering scalable, robust, and efficient software solutions used globally. You will be an integral part of our software development lifecycle, contributing to the design, development, and maintenance of healthcare integration products. The role will involve working closely with cross-functional teams and ensuring the highest standards of product excellence. Roles and Responsibilities Software Development: Contribute to the full software development lifecycle, building integration solutions tailored to our global healthcare customer base. Cross-functional Collaboration: Work closely with data scientists, product managers, UX/UI designers, and other teams to deliver seamless integration between front-end and back-end systems. API Development: Design and implement efficient APIs and interfaces, ensuring smooth interaction between various system components. Code Quality Assurance: Conduct thorough code reviews and participate in troubleshooting to maintain the integrity and excellence of the product. Performance Optimization: Focus on optimizing applications for speed, scalability, and responsiveness across multiple devices and platforms. Architectural Insights: Participate in architectural and design discussions, offering valuable insights and suggesting improvements for overall system optimization. Continuous Learning: Stay updated with emerging technologies and industry best practices, continuously enhancing development processes and methodologies. Agile Methodology: Actively contribute to agile/scrum processes, including sprint planning, estimation, and progress tracking. Lifecycle Enhancement: Champion and improve our development lifecycle by refining architectural and process standards, implementing source control practices, and enhancing automated testing and deployment pipelines. Skills and Expertise Educational Background: A Bachelor s degree in Technology (BTech) in Computer Science or a related field, or equivalent professional experience in a technical role. Experience: Minimum of 5 years of hands-on experience in full-stack development, with at least 3 years focused specifically on healthcare IT. Healthcare Integration Knowledge: Strong understanding of DICOM and DIMSE operations. Technical Skills: Proficient in Django ORM, Django REST framework, and a solid understanding of Django's class-based views. Experience with database technologies like PostgreSQL and Redis. Familiarity with CI/CD pipelines, Docker containerization, and AWS cloud services. Healthcare IT Expertise: A robust background in healthcare IT and integration solutions. Communication Skills: Strong verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Collaboration: Experience working in cross-functional teams, bridging the gap between technical and clinical staff to ensure seamless project execution. Integration Engine Knowledge: Experience with integration engines, such as Nextgen Mirth Connect, is highly desirable. This is an exciting opportunity to work at the forefront of healthcare technology, driving impactful change within the industry. You will be part of a fast-paced, innovative team that is committed to making a difference in the lives of patients worldwide. We offer competitive compensation, opportunities for professional growth, and a collaborative environment to nurture your skills and career. Qualification : A Bachelors degree in Technology (BTech) in Computer Science or a related field, or equivalent professional experience in a technical role.

Technical Consultant - L1 Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Role Overview: The Technical Consultant professionals will provide technical expertise to plan, analyze, define, and support the delivery of technical capabilities for clients' transformation, enhancement, advanced problem-solving skills, and support projects. Key Responsibilities: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement/support project. Develop high-level design, detailed design, and technical/integration solutions to meet the needs. Collaborate with clients to understand their business needs and processes. Participate in technical and technology workshops to understand and deliver integration requirements. Drive client discussions to define integration requirements and translate them into technical solutions. Provide training and support to end-users. Write technical specifications and test plans for development teams to ensure test-driven development. Manage projects and timelines effectively. Provide expert support to various projects and delivery engagements as and when required. Drive innovation/transformation agenda in large existing accounts and provide delivery support. Engage in escalation management and client delivery support. Interact with SAP and third-party partners. Performance Metrics: No. Performance Parameter Measure 1. Job Knowledge Consider existing skill levels and measure cross-skills & upskills acquired to remain current on new developments in respective SAP Technical module. 2. Customer Satisfaction As defined by client SLAs. 3. Managing Change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective. Measure overall adaptability/flexibility to move from one project to another project. 4. Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively. 5. Customer Responsiveness Measure responsiveness & courtesy in dealing with external customers, internal staff, and teammates in a courteous manner. About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.

Data Scientist Lead - L1 Requisition ID: 64997 Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Role Purpose: The purpose of this role is to define, architect, and lead the delivery of machine learning and AI solutions. Key Responsibilities: Demand generation through support in Solution development Support Go-To-Market strategy. Collaborate with sales, pre-sales & consulting teams to assist in creating solutions and propositions for proactive demand generation. Contribute to the development of solutions, proof of concepts aligned to key offerings to enable solution-led sales. Collaborate with different colleges and institutes for recruitment, joint research initiatives, and provide data science courses. Revenue generation through Building & operationalizing Machine Learning, Deep Learning solutions Develop Machine Learning / Deep Learning models for decision augmentation or for automation solutions. Collaborate with ML Engineers, Data Engineers, and IT to evaluate ML deployment options. Integrate model performance management tools into the current business infrastructure. Team Management Resourcing: Support recruitment process to onboard the right resources for the team. Talent Management: Support onboarding and training for team members to enhance capability & effectiveness. Manage team attrition. Performance Management: Conduct timely performance reviews and provide constructive feedback to direct reports. Be a role model to the team for the five habits. Ensure that the Performance Nxt process is followed for the entire team. Employee Satisfaction and Engagement: Lead and drive engagement initiatives for the team. Performance Parameters: No. Performance Parameter Measure 1. Demand generation Order booking 2. Revenue generation through delivery Timeliness, customer success stories, customer use cases 3. Capability Building & Team Management % trained on new skills, Team attrition % Mandatory Skills: AI Cognitive Experience: 5-8 Years About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.

Machine Learning Engineer 5 Location: Bangalore, Karnataka, India Employment Type: Full-Time About Adobe Adobe is transforming the world through digital experiences. From individual creators to global enterprises, our tools empower everyone to create stunning visuals, videos, applications, and more. We believe in fostering an inclusive and innovative workplace where ideas can come from anyone, anywhere and the next big breakthrough could be yours. The Opportunity Adobe Express enables users from beginners to professionals to design eye-catching content with ease, powered by advanced AI technologies. At the heart of this mission is the AI Foundations team, which is building modular, reusable AI systems and the Horizon AI Stack to supercharge the Adobe Express experience. As a founding member of this elite team, you will tackle strategic AI challenges and deliver scalable, high-impact solutions. What You ll Do Drive the vision and development of reusable, cloud-scale AI systems for Adobe Express. Collaborate with Adobe Research, Applied AI teams, and engineering stakeholders to align AI capabilities with product strategy. Lead all aspects of ML product development: data pipelines, model development, and quality evaluations. Recruit, mentor, and manage a high-performing team of ML engineers and data scientists. Balance cutting-edge research with business-critical deliverables prototyping new ideas, validating, and scaling them. Foster a culture of innovation, experimentation, and scientific rigor focused on solving customer problems. Ensure engineering excellence in architecture, development, and on-time delivery of AI solutions. Basic Qualifications Bachelor s, Master s, or Ph.D. in Computer Science, Machine Learning, Applied Math, Data Science, or related field. 8+ years of industry experience in machine learning, deep learning, or optimization algorithms. 3+ years of experience managing ML/AI teams in a product-focused environment. Preferred Qualifications Experience working in creative tools, design platforms, or imaging domains. Familiarity with LLMs, Diffusion Models, and generative AI techniques. Proven experience in building large-scale, production-grade ML systems. What You Need to Succeed Demonstrated success in building and managing top-tier ML teams that deliver high-quality solutions. Experience shipping widely adopted AI-driven features to large customer bases. Customer-obsessed with a strong product sense and ability to translate user needs into AI capabilities. Outstanding communication skills able to articulate technical ideas to both technical and non-technical audiences. Strong problem-solving, leadership, and strategic decision-making abilities. Work at the intersection of creativity and AI building technologies that empower millions of users globally. Collaborate with world-class researchers and engineers in a mission-driven, inclusive environment. Enjoy robust career growth, leadership opportunities, and excellent employee benefits. Adobe is proud to be an Equal Opportunity Employer. We believe diversity fuels innovation and we re committed to building an inclusive environment for all employees. Qualification : Bachelors, Masters, or Ph.D. in Computer Science, Machine Learning, Applied Math, Data Science, or related field.

Job Title: Area Sales Manager South India Department: Sales & Marketing Location: Bengaluru Experience: 2 14 Years Qualification: B.E / B.Tech / Diploma in Mechanical Engineering Number of Positions: 2 Job Description: We are seeking a driven and experienced Area Sales Manager to lead sales efforts for Crushing & Screening Equipment across South India. The ideal candidate will have a strong background in capital equipment sales within industries such as aggregate processing, contract crushing, construction, or mining. This is a high-impact role focused on business development, customer engagement, and revenue growth. Key Responsibilities: Sales Execution: Drive sales of Crushing & Screening Equipment to meet corporate and retail targets. Tender Management: Review tender invitations and related documents; support bid planning and submission. Market Development: Conduct market mapping and generate leads from aggregate producers, mining contractors, and engineering consultants. Customer Engagement: Understand customer needs and propose tailored solutions using the company's product portfolio. Consultative Selling: Advise customers on equipment selection based on technical requirements, cost considerations, space constraints, and usage objectives. Sales Planning: Develop sales strategies and set objectives for the assigned territory. Relationship Management: Build and nurture strong relationships with key accounts to drive business growth and long-term partnerships. Collaboration: Coordinate with project, spares, and service teams to ensure smooth execution and after-sales service. Reporting: Provide regular updates and insights on business activity, pipeline development, and customer satisfaction. Compliance: Ensure all actions align with company policies, procedures, and values. Skills & Competencies: Proven experience in capital equipment sales within mining, construction, or aggregate-related sectors. Strong communication and interpersonal skills. Self-starter with a customer-centric and sales-driven approach. Ability to work independently while collaborating across departments. Willingness to travel extensively (approx. 20 22 days/month). Opportunity to work with a leading brand in industrial equipment. High-impact role with autonomy and strategic influence. Competitive compensation and performance-linked incentives. A collaborative environment with strong cross-functional support. Qualification : B.E / B.Tech / Diploma in Mechanical Engineering

Job Title: Product Manager Location: Bangalore, India Mode of Work: Work from Office Industry: Information Technology Employment Type: Full-time Experience: 6-15 years of product management experience, preferably in the utilities sector Seniority Level: Senior Level Qualification: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field Job Function: Engineering Job Summary: We are looking for a highly skilled Product Manager to join our team. The Product Manager (PM) will play a critical role in driving the development, implementation, and optimization of applications. You will act as the bridge between technical teams and business stakeholders to ensure the product meets business goals, user needs, and the desired product-market fit. Key Responsibilities: Define the Product Strategy: Define and execute the product vision and strategy for applications in the utilities sector. Ensure product strategy aligns with business objectives and customer needs. Foster Strong Cross-Functional Collaboration: Work closely with business stakeholders, developers, and UX/UI designers to gather requirements and prioritize features. Collaborate with all teams to ensure seamless product development and timely delivery. Drive Product Innovation: Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for innovation. Stay updated with emerging technologies and leverage them to enhance the product. Deliver High-Quality Products on Time: Create and maintain a product roadmap, ensuring alignment with business objectives and timely delivery of features. Ensure end-to-end release management and quality assurance before product launches. Enhance User Experience and Drive Adoption: Advocate for end-users by gathering feedback, conducting usability tests, and improving application features based on insights. Provide user training, support, and documentation to ensure effective usage of applications. Performance Metrics and Monitoring: Define and analyze KPIs to measure the success and adoption of applications. Continuously monitor application performance and user feedback to make informed decisions. Platform and Application Development Support: Assist in the design, development, and deployment of applications. Collaborate with technical teams to ensure scalability, security, and integration with existing systems. Integration & Automation: Assess current systems and workflows to identify opportunities for automation and integration to improve processes and product functionality. Documentation and Reporting: Create and maintain comprehensive documentation, including user guides, technical specifications, and release notes. Provide regular reports and updates to stakeholders regarding product progress, performance, and key metrics. Skills and Requirements: Functional Skills: Market Knowledge: Deep understanding of the utilities industry, including challenges, regulations, and emerging technologies. Technical Skills: Familiarity with low-code/no-code platforms (e.g., Mendix, OutSystems, Microsoft PowerApps) and integration with existing systems. Analytical Skills: Strong ability to interpret data, drive decision-making, and assess product performance. Communication: Excellent verbal and written communication skills for interacting with both technical and non-technical stakeholders. Agility: Experience with Agile methodologies, focusing on iterative development and delivery. Problem-Solving: Strong analytical and problem-solving abilities to troubleshoot issues and improve applications. Detail-Oriented: Ability to manage multiple projects while maintaining attention to detail in documentation and application functionality. Technical/Functional Competencies: Product Strategy: Define and execute the product vision and strategy for applications that meet customer needs in the utilities sector. Stakeholder Collaboration: Work with stakeholders to gather requirements and prioritize features. Platform Management: Evaluate and select platforms and technologies that meet business goals and ensure scalability and security. User Experience: Gather feedback, conduct usability tests, and iterate on features to improve overall user satisfaction. Roadmap Development: Create and manage a product roadmap to meet business objectives. Market Analysis: Conduct competitive analysis to understand trends and customer needs. Performance Monitoring: Analyze KPIs to measure product success and adoption. Desired Skills: Product Development: Assist with design, development, and deployment of applications to meet business needs. Cross-Functional Collaboration: Ensure smooth integration and functionality by collaborating with developers, designers, and stakeholders. Process Improvement: Identify opportunities to improve processes related to product development and management. User Engagement: Work closely with stakeholders to ensure the product meets user needs and expectations. Prototyping: Develop prototypes and MVPs (Minimum Viable Products) for early-stage testing and user feedback. Network with Industry Peers: Maintain a network of peers within the utilities sector to stay updated on trends and best practices. Be part of an innovative company focused on providing impactful solutions in the utilities sector. Work with cutting-edge technology to develop user-friendly applications. Career growth and opportunities for advancement in a dynamic work environment. Competitive compensation package. If you're passionate about leading innovative product development in the utilities sector, we want to hear from you! Apply now and help shape the future of application management. Qualification : Bachelor's or Master's degree in Computer Science, Information Technology, or a related field

Job Title: Associate Architect Group: ADAS/AD Business Unit: CARIAD Business Unit India Location: Whitefield, Bangalore Experience: 7 to 12 years About CARIAD (Car, I Am Digital) CARIAD is a forward-thinking automotive software company within the Volkswagen Group, focused on expanding software competencies and innovating within the automotive industry. We are developing a unified technology platform, including a vehicle operating system, cloud platform, and new architecture across all Volkswagen Group brands. CARIAD s goal is to drive the digital transformation of mobility. CARIAD India operates under a brand licensing agreement with Germany-based CARIAD SE. Join a team of 360 talented engineers and developers at CARIAD India, collaborating with over 6,000 CARIDIANs globally, all passionate about automotive innovation. Job Description We are looking for an Associate Architect to join our team and play a crucial role in expanding our ADAS practice. This role involves designing and leading the development of ADAS software integration, testing, and system architecture. You will also be responsible for guiding the technical aspects of the ADAS software development life cycle, ensuring quality, efficiency, and customer satisfaction. Key Responsibilities: ADAS Software Integration & Testing: Own the ADAS software integration, software testing, system integration testing (SIT), and system testing (ST). System & Software Architecture: Design and manage the system and software architecture for integration and testing, ensuring all technical aspects align with project goals. Technical Reviews: Lead technical reviews of work products during the software testing phase to ensure high-quality deliverables. Project Ownership: Take full responsibility for project deliverables, including test schedules, risk management, quality control, and meeting customer commitments. Leadership: Lead or co-lead the ADAS practice within the Automotive Engineering Services BU. Mentor and guide teams to ensure successful project outcomes. Test Ecosystem Development: Build and enhance the test ecosystem by integrating different platforms for fully automated end-to-end testing. Test & Automation Strategy: Define test strategies, automation approaches, and methodologies to solve complex technical problems in ADAS software development. Best Practices & Process Improvement: Refine and define best practices, processes, and workflows to improve efficiency and quality. Test Solutions: Select hardware, controllers, and methodologies to develop robust test solutions. Technical Consultation: Provide technical consultation to engineering teams on implementation and realization of test solutions. Performance & Optimization: Define performance metrics/KPIs, benchmark systems, and drive performance optimization efforts. Customer Solutions: Understand customer requirements and deliver solutions through process changes, tool upgrades, or architecture design. System Reusability: Study existing systems and infrastructure to enable reusability of components. Team Management & Coaching: Manage and coach teams in developing automation frameworks, tools, plant models, simulations, and automated test equipment (ATE). Oversee setting up test racks and interconnections. Business Development Support: Assist business development teams by delivering technical presentations and contributing to business growth. Required Skills and Experience: Experience: 7 to 12 years in software development, system architecture, and ADAS integration, with strong experience in integration testing and test strategy development. Technical Expertise:Expertise in ADAS software integration and testing methodologies. Experience in system architecture design for integration and testing in automotive applications. In-depth knowledge of software testing tools, automation strategies, and methodologies. Familiarity with automotive testing environments and platforms, including hardware controllers and testing solutions. Leadership Skills: Experience leading or co-leading teams, managing technical deliverables, and mentoring engineers. Process Improvement: Proven experience defining and implementing best practices, processes, and workflows. Customer-Focused: Ability to understand customer needs and translate them into technical solutions. People Management: Ability to coach and guide teams to build automation frameworks, tools, and test solutions. Innovative Environment: Be at the forefront of automotive digital transformation, working on cutting-edge ADAS technologies. Career Growth: Engage with global teams and continuously enhance your skills and career path. Impactful Projects: Lead and contribute to impactful projects that shape the future of automotive mobility. Collaborative Culture: Join a diverse and skilled team of engineers, united by a common goal of transforming mobility through technology. About CARIAD India: At CARIAD India, we foster a collaborative and innovative work environment that offers opportunities to work on some of the most advanced and impactful projects in the automotive industry. As part of a global team, you ll help drive the digitalization of the automotive sector while growing your career in a high-tech environment.

Job Title: Techno-Functional Consultant ERP Solutions Location: Bengaluru, India Company: Wipro Limited Experience: Relevant experience in ERP implementations, support, and solutioning Company Overview Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on our promise to help customers, colleagues, and communities thrive in an ever-changing world. For more information, visit www.wipro.com. Role Purpose The purpose of this role is to provide end-to-end ERP solutions and act as a bridge between technology and business functions to ensure successful solution delivery for clients. Key Responsibilities 1. Techno-Functional Solutioning and Delivery Act as the link between project teams and support teams by leveraging techno-functional expertise. Manage the entire process lifecycle for new business implementation projects from requirement gathering to integration, configuration, and production deployment. Assess feasibility of new change requests and provide optimal solutions along with clear timelines. Provide techno-functional support for new business implementations, including building solutions from scratch. Support solutioning teams across architecture design, coding, testing, and implementation. Apply both functional design and technical design/architecture for ERP systems. Customize, modify, localize, and integrate systems through coding, testing, and deployment. Translate business processes and requirements into effective ERP solutions. Ensure all code aligns with development standards and implementation methodology. Offer ongoing product support and maintenance, resolving day-to-day technical issues. Develop and deploy automation tools/solutions to drive process optimization and efficiency. Act as the liaison between functional and technical teams, offering solutioning and advisory support. Assist the on-site project manager with status updates, change management, and off-site support coordination. 2. Skill Development and Competency Building Stay up-to-date by clearing Wipro internal exams and certifications. Participate in relevant trainings and seminars to enhance functional and technical expertise. Contribute to Wipro s knowledge base by writing papers, articles, and case studies, and publishing them on internal platforms. Performance Parameters No. Parameter Measure 1 Contribution to customer projects Quality, SLA adherence, ETA, number of tickets resolved, problems solved, number of change requests implemented, zero customer escalations, CSAT score 2 Process Automation Process optimization, reduction in process steps, reduction in ticket volume 3 Skill Upgradation Number of trainings & certifications completed, number of papers/articles published per quarter What We Offer At Wipro, we are building a modern, purpose-driven organization an end-to-end digital transformation partner with bold ambitions for ourselves and our clients. We believe in the power of reinvention whether it s your career, your skills, or the way we work. As the world evolves, so do we. We explicitly encourage applications from people with disabilities and are committed to fostering an inclusive workplace.

Customer Success Manager (Commercial/SMB) Location: Bengaluru Experience: 3-5 Years (Management), 10+ Years (Customer Success) Shift: North American Customer Hours About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Customer Success Manager (CSM) Commercial/SMB, you will be responsible for customer loyalty, retention, and adoption of Saviynt s solutions. This role requires a proactive leader who can drive value-based outcomes, provide strategic oversight, and mentor a team of 4 CSM Associates in India. You will collaborate closely with cross-functional teams, ensure successful onboarding, and help customers maximize the value of their investment in Saviynt. Key Responsibilities Customer Relationship & Success Management Serve as the primary point of contact for customers post-implementation. Manage a regional book of business focused on Commercial/SMB customers. Develop and maintain strong relationships with key customer stakeholders. Oversee customer health and proactively eliminate adoption barriers. Manage subscription renewals, ensuring high retention rates. Monitor product utilization trends and recommend improvements. Strategic Growth & Expansion Identify and develop up-sell & cross-sell opportunities. Drive customer education on new features & releases. Gather customer feedback and provide insights to product & engineering teams. Collaboration & Process Improvement Work with Sales, Implementation Partners, and Internal Teams to enhance customer experience. Conduct routine health checks and coordinate remediation plans when needed. Lead customer meetings, track action items, and ensure execution. Implement and improve customer success best practices. Team Leadership & Mentorship Lead and coach 4 CSM Associates in India. Oversee team initiatives and ensure alignment with customer success goals. Travel & Availability Available to work North America hours to support customers. Travel to customer sites (up to 50%) when required. What You Bring Bachelor s degree in Computer Science, Engineering, or related field 10+ years of experience in customer-facing roles (Customer Success, Account Management, or Professional Services) 3-5 years of experience in people management Experience in Identity & Access Management (IAM), Cybersecurity, or Compliance (Required) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate technical concepts into business-friendly language Track record of managing customer relationships and resolving challenges SaaS experience in a fast-paced, high-growth environment Perks & Benefits Medical, Dental, Vision, Life Insurance 401K Plan Unlimited PTO & Sick Leave Daily Catered Lunches & Employee Recognition Programs Team Socials & Holiday Parties Salary: $150,000 - $180,000 per year (Plus eligibility for discretionary bonus based on performance) Not accepting applications from candidates based in California, Colorado, and Washington Security & Compliance Responsibilities As part of this role, you will be required to: Complete Security & Privacy Awareness Training during onboarding and annually thereafter. Adhere to Information Security & Privacy Policies, including but not limited to: Data Classification, Retention & Handling Policy Incident Response Policy & Procedures Business Continuity/Disaster Recovery Policy Mobile Device & Access Control Policies Saviynt is a high-growth, industry-leading company in identity security. You will have the opportunity to: Work on cutting-edge IAM solutions for global enterprises. Drive real impact in a customer-centric role. Be part of a collaborative, diverse, and inclusive work environment. If you are passionate about customer success and thrive in a dynamic environment, we d love to hear from you! Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status.

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose The Senior Application Engineer is responsible for leveraging their experience, subject matter expertise, and customer-relationship skills to assist in growing our software business by proactively helping customers deploy ANSYS technology to deliver on their key business initiatives. This role is focused on the Automotive Industry for applications like crashworthiness, occupant, and pedestrian safety. Key Duties and Responsibilities Collaborate with Sales to create solutions to complex customer problems using LS-DYNA and other Ansys structural simulation software. Support Automotive customers in developing methods for crash and safety-related simulation. Present ANSYS value proposition to executive-level audiences. Lead high-profile business development projects and analysis of complex technical problems. Provide best practices to help customers derive more value from ANSYS solutions. Participate in internal corporate initiatives for product enhancement, consulting, and training. Minimum Education / Certification Requirements and Experience BS in engineering or a related technical discipline. Minimum 5 years of experience in automotive crash-related simulation. Knowledge of LS-DYNA and other Ansys tools. Understanding of Euro-NCAP, G-NCAP, and Bharat N-CAP simulation implementations. Experience in durability, full vehicle crash simulation, dummy positioning, airbag modeling. Strong fundamentals in Structural Mechanics, FEA, Non-Linear Materials, and Dynamics. Strong project management skills, ability to work with cross-functional teams. Preferred Qualifications and Skills MS or PhD in Engineering is preferred. Customer service mindset with a passion for excellence. Ability to travel up to 25%. At Ansys, We Operate as ONE Ansys We fuel new ideas, build relationships, and help each other realize our greatest potential. Our Commitments: Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values: Adaptability: Be open, welcome what s next. Courage: Move forward passionately. Generosity: Share, listen, serve. Authenticity: Be you, make us stronger. Our Actions: We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. Inclusion is at Our Core We believe diverse thinking leads to better outcomes. We are committed to creating a workplace where diversity, inclusion, equity, and belonging thrive. Welcome What s Next in Your Career at Ansys At Ansys, you will work alongside visionary leaders to change the world with innovative technology. We push the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it s about learning, discovery, and collaboration. It s about the "what s next" as much as the "mission accomplished." It s about forging innovation in an environment built on respect, autonomy, and ethics.

What Gramener Offers You Gramener provides an inviting workplace, talented colleagues from diverse backgrounds, steady career growth prospects, and numerous opportunities for innovation. Our goal is to create an ecosystem of easily configurable data applications focused on data storytelling for both public and private use. Roles and Responsibilities Participate in the end-to-end development lifecycle of IT solutions, from requirements gathering to launch, as part of a cross-functional team. Design, develop, test, and document software changes for new applications, feature enhancements, and bug fixes. Develop and implement ServiceNow solutions based on business requirements, ensuring alignment with best practices. Perform requirement analysis, design, and implementation of assigned projects while adhering to engineering standards and processes. Collaborate with global teams to translate customer requirements into optimized software solutions that operate within platform constraints. Customize and configure ServiceNow modules, workflows, forms, and scripts to meet business needs. Develop integrations between ServiceNow and other systems, ensuring seamless data flow and process automation. Design and implement UI policies, data policies, access controls, and ensure data integrity and security. Gain an in-depth understanding of business processes and domain knowledge, applying that knowledge to deliver solutions and fixes for customer requirements. Skills and Qualifications Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. 6+ years of experience as a ServiceNow Developer with a track record of successful project implementations. Strong knowledge of the ServiceNow platform architecture, modules, and functionalities. Hands-on experience in configuring Business Rules, Client Scripts, UI Policies, UI Actions, complex workflows, and solution migration to higher environments. Experience in developing custom ServiceNow applications and widgets, with expertise in backend scripting. Proficiency in ServiceNow integrations using APIs, web services, and data imports/exports. Familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes. Experience in creating and managing SLAs, Record Producers, Catalog Items, and transform maps for data imports. Working knowledge of scheduled jobs, events, triggers, and business process automation. Solid understanding of data structures, algorithms, and operating system concepts. ServiceNow certifications, such as Certified Application Developer (CAD) or Certified System Administrator (CSA), are preferred. Strong analytical and problem-solving skills with a methodical approach to troubleshooting. About Us At Gramener, we help organizations make data-driven decisions. Through strategic data consulting, we create roadmaps for data transformation, equipping businesses to turn data into a strategic differentiator. Our products and services focus on analyzing and visualizing large datasets to deliver actionable insights that drive smarter decisions. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.

The Opportunity Are you an experienced professional with a strong technical background in customer experience and a passion for building lasting relationships with senior-level customers? If so, you will thrive on our team, where collaboration and technical credibility are valued, and you'll have the opportunity to drive customer success through innovative solutions using Nutanix technology, all within a supportive and empowering environment that fosters career advancement. About the Team This role will be part of the Customer Experience team at Nutanix, which is focused on ensuring the success and satisfaction of clients with Nutanix's innovative technology solutions. Located in major Indian cities such as Bangalore, Pune, and Mumbai, the team thrives on collaboration, technical expertise, and building lasting relationships with customers. The culture within the team emphasizes empowerment, support, and the pursuit of excellence in customer outcomes, driving a mission that aligns technology with client business goals. You will report to the Director of Professional Services, who adopts a leadership style that fosters partnerships and collaboration among team members. This manager believes in engaging clients actively to help them realize their objectives and achieve significant results. The work setup is primarily remote, allowing team members to operate efficiently within their designated regions, with limited need for traditional office attendance, accommodating a hybrid work environment. The role requires approximately 20% travel, enabling you to maintain direct engagement with customers while ensuring you remain connected to both your team and the organization's broader goals. Weekly travel within your region will facilitate effective customer relationship management, with minimal overnight stays due to the regional logistics. Your Role Build and maintain strong relationships with 6-8 strategic customer accounts to ensure successful adoption of Nutanix technology. Act as a trusted post-sales advisor, overseeing customer needs from deployment through to long-term operation and expansion. Collaborate with internal teams and customer architects to optimize resource utilization and align technical solutions with business goals. Create and document tailored Customer Success Plans, conducting regular reviews to track progress and customer satisfaction metrics. Drive product adoption and expansion by providing actionable insights on technology usage and best practices to enhance operational efficiency. Lead the technical onboarding process for new customers, ensuring alignment with their desired outcomes. Collect and advocate for customer feedback to influence product development and service enhancements. Achieve the Nutanix Certified Expert (NCX) certification within the first 6-12 months of employment. What You Will Bring 8-12 years of experience in customer-facing technical roles with a focus on credibility with mid-senior level audiences. Strong technical knowledge in data center technology and virtualization, particularly hybrid multicloud solutions. Familiarity with architectural frameworks such as ITIL and TOGAF. Technical certifications (e.g., NCX, VCDX, VCAP, NPX, ITIL v4) that demonstrate expertise. Excellent communication and relationship-building skills to advocate for customer needs. Ability to create and document tailored Customer Success Plans aligning with business goals. Proven problem-solving skills and a customer-centric mindset that drives positive outcomes. Strong collaboration skills to work effectively with internal teams and customer architecture teams.

About_VOIS India _VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. Role Purpose To produce technical designs, work with project/ delivery and lifecycle management to ensure successful implementation of tailored and emerging solution deals. To provide security engineering expertise in support of Group Technology Security standards and policies for the Vodafone, installed security appliances and infrastructure. A key team member on strategic or enterprise-wide technology projects or issues, providing technical input. Must have technical / professional qualifications: B.E/B.Tech/B.Sc./M,Sc Computer Science/MCA Exposure to manage large environment/ Infrastructure Certifications i.e. Product certification/expertise in latest Cyber Security technologies as specified above. _VOIS Equal Opportunity Employer Commitment _VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. Qualification : B.E/B.Tech/B.Sc./M,Sc Computer Science/MCA