Customer Health Score Jobs in Pune

Accounts Receivable Specialist Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites in over 10 countries, focusing on measurable sustainability and operational impact. Position Summary Redaptive is seeking a self-motivated Accounts Receivable Specialist to join our Accounting Team in Pune. This role focuses on full-cycle Accounts Receivable activities, month-end close processes, revenue recognition, and collections, specifically supporting U.S.-based operations. Key Responsibilities Accounts Receivable & Analysis Manage full-cycle A/R activities: invoicing, payment application, and month-end close. Analyze A/R aging reports to identify trends, discrepancies, and areas for improvement. Conduct reconciliations to ensure accuracy in transactions and contract management. Collections & Reporting Proactively manage overdue invoices and resolve billing disputes with customers. Handle internal adjustments including credit memos, RMAs, and write-offs. Perform month-end duties: journal entries, deferred revenue, amortization schedules, and accruals. Generate regular Aging reports and respond to ad hoc financial requests. Collaboration & Audit Support Collaborate with sales, customer service, and finance to resolve collection issues. Maintain order records in Salesforce and assist with sales-type lease accounting. Prepare documentation for internal and external audits to ensure compliance. Required Skills & Qualifications Education: Bachelor s degree in Accounting or Finance (Master s preferred). Experience: 4 6 years of relevant A/R experience, preferably with U.S.-based organizations. Software: Proficiency in NetSuite and Microsoft Excel; experience with Salesforce is preferred. Core Knowledge: Strong understanding of accounting principles and revenue recognition. Attributes: Detail-oriented, proactive, and comfortable with flexible working hours. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Flexibility: Hybrid work model and generous paid time off. Development: Access to curated learning programs and certifications. Qualification : Bachelors degree in Accounting or Finance (Masters preferred)

Job Title: Database Administrator Location: Pune About Anchanto At Anchanto, we are enabling simpler, faster, and scalable eCommerce operations through our innovative and intelligent SaaS platforms. Our mission is to transform the way businesses conduct eCommerce, making backend operations more efficient for companies of all sizes. With a headquarters in Singapore, a global product engineering center in Pune, India, and a strong local presence in the countries we serve, Anchanto continues to grow rapidly, serving over 300 customers worldwide. As part of our expanding engineering team, we are seeking an experienced Database Administrator (DBA) to help us manage, optimize, and scale our database infrastructure. If you re passionate about database solutions and eager to work with cutting-edge technology in a fast-growing product company, we want to hear from you! Role Overview As a Database Administrator, you will be responsible for developing, managing, and optimizing database solutions to support our growing eCommerce platforms. Your expertise will ensure the high performance, availability, and security of our databases, including MySQL, Postgres, and potentially NoSQL databases. You will work closely with development teams to understand their needs and provide optimal database solutions, from design to performance tuning and high-availability configurations. Key Responsibilities Develop and design database solutions: Define the database physical structure and functional capabilities, ensuring they align with system requirements and security protocols. Database performance management: Configure and manage AWS RDS services, monitor database health, troubleshoot issues, and take corrective action as needed. Troubleshoot and resolve database issues: Act quickly to resolve database outages, errors, or performance issues, including providing after-hours and weekend support when necessary. Proactively monitor DB performance: Set up and configure monitoring tools to help detect potential risks and performance bottlenecks before they impact operations. Optimize database performance: Recommend and implement strategies for hardware upgrades, query optimization, indexing improvements, and server configuration adjustments to boost performance. Collaborate with development teams: Work closely with engineers to understand their database needs and design the most efficient and scalable database solutions. Ensure high availability and disaster recovery: Configure databases for high availability, clustering, and cloud deployment to maintain uptime and data redundancy. Administer database best practices: Own the database backup, restore, and retrieval processes, ensuring that all procedures adhere to best practices and compliance standards. Learning and adopting new technologies: Stay up to date with database technologies, including MySQL, Postgres, and NoSQL databases, and apply knowledge to improve solutions across the platform. What You ll Bring At least 5 years of hands-on experience as a DBA, with strong expertise in database administration, including backup management, performance monitoring, and tuning. Experience with MySQL and/or Postgres: Strong command over these relational databases, including managing stored procedures, triggers, indexes, and optimizing SQL queries for performance. AWS RDS experience: Proficiency in configuring and managing AWS RDS services, with an understanding of cloud-based database management. Strong knowledge of database design: Excellent understanding of data modeling and database schema design, with hands-on expertise in optimizing DB architecture for scalability and performance. Proven expertise in database tuning and performance optimization: Demonstrated ability to troubleshoot and optimize database performance for high-volume transactional systems. Experience with NoSQL databases: Exposure to NoSQL technologies such as MongoDB or Cassandra is a plus, as you may be involved in integrating such systems in the future. Bonus: Experience with Data Warehouse or BI (Business Intelligence) systems is a plus. Bonus: Prior experience in building high-performance e-commerce software is highly desirable. Strong communication and collaboration skills: Ability to work cross-functionally with development, DevOps, and other teams to ensure database solutions meet the needs of the business. Innovative & Fast-Growing Company: Join a dynamic, fast-growing SaaS company that is revolutionizing eCommerce operations for businesses worldwide. Cutting-Edge Technology: Work with modern database technologies, cloud platforms, and AI-powered solutions in an agile and collaborative environment. Career Growth: At Anchanto, we prioritize learning and development, offering a strong career path for those passionate about technology and growth. Work-Life Balance: We believe in a healthy work-life balance and offer flexible working hours and a supportive environment. Global Impact: Your work will impact hundreds of businesses globally, enhancing the performance and efficiency of their eCommerce platforms. If you're an experienced DBA looking for an exciting new challenge with a fast-growing product company, Anchanto could be the perfect place for you. Apply now to join our team and contribute to the next generation of eCommerce technology!

Technical Project Manager-II Location: Pune Employment Type: Full-Time About Calfus At Calfus, we deliver innovative AI agents and enterprise solutions that transform businesses in unimaginable ways. Our software engineering and ERP teams empower startups and enterprises to harness AI s full potential, automate complex workflows, and drive revenue growth. We pride ourselves on a culture of innovation, speed, and collaboration. As one of the fastest-growing companies in the AI space, we seek talented professionals who are passionate, driven, and ready to make an impact. About the Role As a Technical Project Manager-II, you will lead the successful delivery of complex technical projects from conception through deployment. Your role includes managing cross-functional teams, defining project scopes, creating timelines, allocating resources, and ensuring projects meet customer requirements on time and within budget. You will bridge communication between technical teams and stakeholders, proactively resolving issues to keep projects on track. Key Responsibilities Lead end-to-end delivery of GenAI/LLM-based software solutions across diverse business functions. Understand customer needs, translate them into technical requirements, and negotiate priorities. Build and nurture a strong engineering culture focused on respect, empathy, and best practices. Collaborate with principal engineers across Calfus locations to develop best-in-class products. Manage project scope, timelines, resources, and risks to ensure timely delivery. Facilitate communication between stakeholders and technical teams. Support engineering teams by addressing challenges and helping unblock technical issues. Apply Agile, Scrum, or other development methodologies effectively. Utilize project management and development tools (Jira, Git, Jenkins, Docker, etc.). Leverage cloud technologies (AWS, Azure) and understand system architectures. What We Expect From You 6+ years of relevant project management experience, with 5+ years in technical or IT environments. Proven success managing complex, multi-team software projects, especially involving AI/ML or GenAI/LLM solutions. Strong programming knowledge in one or more: Node.js, Java, Python, React.js, Angular. Deep understanding of software development life cycles and methodologies (Agile, Scrum, Waterfall). Experience with cloud architectures and deployment pipelines (DevOps, CI/CD). Excellent communication skills to engage technical and non-technical stakeholders. Ability to drive decision-making based on data and insights. Proficient with project management tools like Jira, MS Project, Asana, etc. Bonus Skills Certifications such as PMP, ScrumMaster or equivalent. Hands-on experience with DevOps and continuous integration/deployment practices. Familiarity with data pipelines from ingestion to dashboards is a plus. Benefits Comprehensive medical, group, and parental insurance. Gratuity and provident fund contributions. Wellness programs and birthday leave. Inclusive, fast-paced culture that values innovation and diversity. Equal Opportunity Statement Calfus Inc. is committed to creating an inclusive workplace where everyone regardless of background, identity, or experience has the opportunity to thrive. We celebrate diversity and encourage all qualified candidates to apply.

Senior Executive Closing Location: Pune Company: Gera Developments Pvt. Ltd. Experience Required: 3 5 Years Department: Sales (Channel Partner Management) Employment Type: Full-time About Gera Developments: Gera Developments Pvt. Ltd. is a pioneering real estate brand known for innovation, quality, and trust. With landmark residential and commercial projects in Pune, Goa, and Bengaluru, Gera is driven by a mission to delight customers through thoughtful design, long-term value, and exceptional customer experiences. Role Overview: As a Senior Executive Closing, you will play a crucial role in managing and converting leads from Channel Partners (CPs) across East & West Pune. You will be responsible for meeting sales targets, driving successful deal closures, ensuring seamless customer experiences, and contributing to the overall profitability of the sales channel. Key Responsibilities: Sales & Conversions Responsible for meeting monthly/quarterly sales targets through the CP network. Ensure effective lead conversion from channel partners and follow through until successful closure. Achieve channel revenue and profitability goals through focused sales initiatives. Channel Partner Management Work closely with assigned Channel Partners to generate, track, and convert leads. Conduct regular follow-ups, site visits, and closing meetings to drive performance. Analyze current channel trends and recommend strategies for improvement. Customer Experience Deliver a top-tier customer experience at the point of sale, enhancing brand value. Understand customer needs deeply and recommend appropriate product options from the portfolio. Manage objections, negotiations, and ensure customer satisfaction through transparent communication. Relationship Management Build and maintain strong, long-term relationships with existing customers to drive repeat business and referrals. Maintain a healthy pipeline of prospects and customer intelligence. Process & Systems Ensure strict adherence to internal sales processes, documentation, and reporting. Utilize CRM systems (Salesforce) and SAP for lead tracking, closure updates, and reporting. Candidate Profile: Education: MBA in Marketing or equivalent degree. Experience: 3 to 5 years of relevant experience in real estate sales, specifically working on residential and commercial projects. Prior experience in channel partner sales, negotiations, and closings is a must. Skills & Competencies: Excellent negotiation and deal-closing skills. Strong communication and presentation abilities. Fluent in English, Hindi, and Marathi. Presentable, confident, and customer-focused. Proficient in Salesforce, SAP, and Microsoft Office tools. Personality Fit: Young, dynamic, and results-driven Passionate about exceeding targets Self-starter with a strong sense of ownership Comfortable working in a fast-paced, performance-driven environment Work with one of Pune s most trusted and innovative real estate brands Collaborative and growth-focused work environment Competitive compensation with performance-based rewards If you love OUTDOING , this is the place to be! Qualification : MBA in Marketing or equivalent degree

Sales & Marketing Manager Location: Pune Experience: 5 10 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a dynamic Sales & Marketing Manager to lead our sales team and drive customer success initiatives. This role requires a proven leader with strong experience in client acquisition, sales strategy, and customer retention. The ideal candidate will have expertise in CRM solutions, sales management, and building lasting customer relationships. Key Responsibilities Sales Management: Lead Generation & Pipeline Management: Oversee and manage the sales pipeline, ensuring consistent lead generation, qualification, and timely follow-ups. Client Acquisition: Lead the sales team to acquire new clients by offering tailored CRM and business process solutions. Sales Strategy & Execution: Develop and implement effective sales strategies aimed at driving revenue growth and meeting business targets. Relationship Building: Establish and nurture strong relationships with prospective clients, understanding their needs and offering comprehensive, customized solutions. Team Development & Performance: Provide leadership, training, and coaching to the sales team to improve skills, meet KPIs, and achieve team objectives. Customer Success Management: Client Onboarding & Implementation: Ensure seamless onboarding for new clients, helping them implement CRM systems and related services effectively. Customer Retention & Expansion: Develop and execute strategies to enhance customer satisfaction, reduce churn, and generate expansion opportunities within existing accounts. Strategic Consultation: Act as a trusted advisor, helping clients optimize the value they get from CRM, data management, and business process solutions. Upselling & Cross-selling: Identify opportunities for upselling and cross-selling additional services, working closely with the sales team to expand our services within existing client accounts. Customer Health Monitoring: Regularly track and monitor client health, anticipating challenges and proactively addressing any risks. Reporting & Metrics: Measure and report on the effectiveness of sales and customer success initiatives, including key metrics like customer satisfaction, churn, and sales performance. Qualifications & Skills 5-10 years of experience in sales management and customer success, ideally in CRM or related services. Proven ability to drive sales, enhance customer retention, and improve overall customer satisfaction. Strong leadership capabilities, with experience in managing and coaching sales teams. Excellent communication, interpersonal, and relationship-building skills. Ability to develop and execute sales strategies and customer success plans. Familiarity with CRM platforms such as Salesforce, HubSpot, etc., is a plus. Upselling and cross-selling experience is highly valued. Qualification : Any Graduate

Senior Engineer Projects Location: Pune Role Overview As a Senior Engineer Projects, you will lead the mechanical engineering design and documentation efforts for projects from start to finish. Your responsibilities include reviewing customer specifications, finalizing basic designs (P&IDs, GA drawings, BOM), performing piping and structural analyses, and coordinating with vendors and internal teams. You will ensure quality compliance, support procurement through technical evaluations, engage with customers for clarifications and deviations, and oversee project progress through to successful handover. Purpose of the Role Deliver high-quality mechanical engineering design and project execution aligned with customer requirements and industry standards. Key Responsibilities Review customer specifications and inputs to define project scope Generate and manage project documentation and drawings Lead engineering design activities and finalize project basic designs including P&IDs, mechanical equipment layouts, GA drawings, and bills of materials Perform piping and structural analysis; coordinate with designers and engineers to implement design changes Engage with customers through kickoff meetings, query resolution, and deviation management Ensure quality compliance of project documentation and maintain quality records Prepare enquiry datasheets and material requisitions for long lead mechanical items Evaluate vendor technical bids and review vendor drawings and documents Manage sub-vendors through follow-ups, design reviews, and escalation handling Monitor mechanical work progress and report project status and scope variations to project managers Prepare as-built documentation and coordinate project handover to services Perform engineering calculations including pressure drop, head loss, pipe wall thickness, and lifting lug design Provide technical engineering support to E&I, Quality, Purchasing, and Project Management teams Participate in internal and external audits and project kickoff meetings as needed Eligibility & Qualifications Bachelor s degree in Mechanical Engineering Minimum 4 years of experience in piping, oil & gas, or process industry projects Strong knowledge of oil & gas equipment, instruments, piping, and structural systems Familiarity with industry standards such as ASME, ANSI, API, API MPMS, ISO related to oil & gas measurement services Experience with piping and structural welding and non-destructive testing methods Good experience in meter and prover sizing Proficiency in stress analysis using CAESAR-II, STAAD, or equivalent tools Excellent analytical, communication (verbal & written), and drawing skills (AutoCAD/MicroStation) Proficient in Microsoft Office Suite Results-driven, decisive, and capable of delivering innovative solutions Qualification : Bachelors degree in Mechanical Engineering

Reporting Analyst Location: Pune Department: Research and Development Software Development Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students transforming online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide. With over 2,200 team members globally across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with enterprise stability. We value transparent communication, diversity of thought, boldness, resilience, and collective excellence to create better living experiences. Role Overview Entrata is seeking a highly analytical and detail-oriented Reporting & Metrics Analyst to join our R&D team. In this role, you will design and maintain the reporting infrastructure that drives operational transparency and accountability across the product development lifecycle. You will collaborate closely with Product, Engineering, and Product Marketing teams to provide real-time insights into requirement tracking, release readiness, internal tool adoption, and go-to-market asset status. The ideal candidate has deep expertise in Domo, strong SQL skills, and familiarity with Jira schema and Agile workflows. Your passion for building intuitive dashboards, surfacing actionable metrics, and automating reporting will enable scalable, data-driven decisions. Key Responsibilities Design, develop, and maintain dashboards in Domo that track SDLC progress, release health, and adoption metrics. Ensure Jira data integrity by maintaining consistent tagging, statuses, and structures for epics and user stories. Write custom SQL queries to create calculated metrics, join datasets, and implement audit flags. Monitor data freshness and proactively alert teams to any inconsistencies or missing inputs. Track and report on product requirements planning and execution, including ownership and release eligibility. Provide visibility into internal communications deliverables, such as product updates, launch decks, and customer enablement content. Analyze usage and adoption metrics for internal tools (e.g., support agents, documentation platforms). Collaborate with Product Marketing to define standardized reports for quarterly planning, user conferences, and release briefings. Automate reporting workflows to minimize manual effort and maximize accuracy. Deliver regular reporting packages to R&D and cross-functional leadership teams. Minimum Qualifications 2+ years of experience in analytics or reporting within software, product, or data operations environments. Strong hands-on experience creating dashboards in Domo. Proficient in SQL for querying and manipulating complex datasets. Familiarity with Jira data structures, issue hierarchies, and Agile methodologies. Detail-oriented with a strong commitment to data quality and reporting accuracy. Excellent communication skills, with the ability to clearly document insights and enable stakeholders. Ability to manage multiple stakeholders and priorities in a fast-paced setting. Preferred Qualifications Experience reporting on product development, SDLC, or Agile delivery metrics. Background supporting go-to-market deliverables or product marketing functions. Familiarity with support analytics or customer experience platforms (e.g., Zendesk, internal AI tools). Comfortable collaborating with distributed teams and using remote collaboration tools.

Job Title: Engineer Billing Location: Pune Experience: Minimum 3 Years Employment Type: Full-Time Reporting To: Sr. Engineer / Manager Billing Role Overview: The Engineer Billing is responsible for preparing, verifying, and processing contractor bills according to project progress, contractual terms, and timelines. This role ensures accurate documentation, coordination with site teams, and compliance with billing protocols, budget controls, and ERP systems. The position supports smooth financial operations, timely payments, and final account settlements, thereby contributing to effective project cost management and compliance. Key Responsibilities: Billing & Invoicing Prepare monthly, interim, and final contractor bills based on actual work completed and contract terms Ensure invoices are accurate, documented, and aligned with payment schedules and milestones Payment Certification Assist in certifying payments based on verified work progress Collaborate with project teams to validate work through Measurement Books (MBs) and completion certificates Contract & Payment Terms Management Apply contractual payment terms including retention, advances, and special clauses Incorporate scope changes, time extensions, and variations into billing Documentation & Record Keeping Maintain organized records of billing documents such as BOQs, work orders, invoices, and receipts Document all variations, change orders, and claims with appropriate approvals Generate billing and outstanding payment reports for senior management Coordination with Project Teams Liaise with project managers, site engineers, and supervisors for timely measurements and billing support Ensure timely submission of MBs and supporting documents aligned with billing cycles Cost Control & Budget Monitoring Verify billing consistency with approved budgets and report discrepancies Coordinate with finance teams for reconciliation and project financial tracking Billing Software & ERP Systems Utilize ERP platforms (e.g., SAP, High-Rise) for invoice generation, tracking, and reconciliation Update ERP with billing data, approvals, and payment statuses to ensure audit trails Communication & Dispute Resolution Address and resolve billing queries or disputes from vendors, contractors, or internal teams Follow up proactively to clear pending bills and resolve discrepancies Final Account Preparation Assist in preparing final project accounts with all approved changes Coordinate with legal, accounts, and project teams for formal account closure Key Competencies & Skills: Technical: Strong understanding of construction billing processes, BOQs, contract terms, and measurement verification Proficiency in MS Excel and ERP billing systems (SAP, High-Rise, etc.) Behavioral: Attention to Detail & Accuracy Coordination & Teamwork Time Management Effective Communication Analytical Thinking and Problem-Solving Qualifications & Experience: Diploma or Bachelor s Degree in Civil Engineering Minimum 3 years of project billing experience in the construction industry At least 1 year of hands-on experience with ERP billing modules Summary: The Engineer Billing plays a critical role in managing the financial aspects of construction projects by ensuring accurate billing, documentation, and coordination with project and finance teams. This role supports timely payments, contractor relationships, and cost control, directly contributing to the financial health and successful delivery of projects at Tejraj Group. Qualification : Diploma or Bachelors Degree in Civil Engineering

Position: Specialist, Patient Experience Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients but often it doesn t. At Zocdoc, we re changing that by giving power to the patient. We ve built the leading healthcare marketplace across all 50 states, enabling patients to find and book in-person or virtual care with ease. By empowering patients with choice and transparency, we aim to raise quality and lower costs in healthcare. Your Impact: As a Patient Experience Specialist, you ll create magical moments that connect patients to Zocdoc s mission. Your proactive problem-solving and empathetic approach will ensure a seamless, supportive experience for patients navigating healthcare. You ll thrive in a collaborative culture, delivering top-tier customer service that inspires continued trust and advocacy. You ll Enjoy This Role If You Are: A natural optimist with empathy and enthusiasm for solving problems and building genuine customer connections. A team player who thrives in a collaborative and fun environment. Driven to deliver outstanding customer service experiences that make a lasting positive impression. Adaptable and eager to learn new techniques and systems. Day-to-Day Responsibilities: Support patients via chat, email, and phone to ensure a smooth Zocdoc experience. Multitask by managing multiple patient requests simultaneously. Use problem-solving skills to answer questions and help patients secure needed appointments. What Success Looks Like: Demonstrating initiative, resourcefulness, and attention to detail with a strong sense of ownership. Communicating clearly and effectively, thriving in both independent and team settings. Delivering top-notch customer service (service industry experience a plus). Quickly adapting and excelling in a fast-paced environment. Sharing a passion for improving lives through technology. Benefits: Join a smart, supportive, and mission-driven team. Competitive compensation and medical insurance. Daycare/creche facility for kids. Corporate wellness programs including Headspace. Cellphone and Wi-Fi reimbursement. Competitive parental leave. Annual sponsored health checkups. Sabbatical leave for employees with over 5 years at Zocdoc. About Zocdoc: Zocdoc is the nation s leading digital health marketplace, helping millions of patients find, compare, and book care easily. Founded in 2007 with a mission to empower patients, Zocdoc is committed to diversity, equity, and inclusion, building a collaborative team that reflects the communities we serve. We are proud to be an equal opportunity employer.

Position: Staff Software Engineer Technology Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients, but it doesn t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc s mission is to give power to the patient. To do that, we ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission: We are looking for a Staff Software Engineer to join our product engineering team at Zocdoc! As an SSE at Zocdoc, you ll balance individual contribution with mentorship. Full Stack Engineers have the opportunity to work across the stack, front to back and everything in between. You ll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr s simpler, safer, and more efficient. You ll enjoy this role if you are Passionate about building fully scalable platforms with the latest technologies A product-driven engineer who loves working in a highly collaborative and supportive environment Motivated by building products that make healthcare easier Excited to use technology to enhance the consumer experience Passionate about building diverse and inclusive teams and culture Excited to lead projects and be a mentor for other engineers Your day-to-day is Contributing to the end-to-end development of consumer-facing applications Building products designed to scale quickly like new patient interactions, real-time video visits and new functionality that helps doctors optimize their Zocdoc experience Shipping efficient and scalable code to millions of users autonomous Driving cross-functional collaboration to solve complex problems and foster a culture of openness, Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers. You will partner with the product and design teams to develop product improvements Making a meaningful impact as you own and release features in our CI environment that will impact patients, doctors, and Zocdocr s alike Mentoring your peers, with the notion that helping others means learning and growing yourself Leading the successful delivery of high-impact projects and features, aligned with technical and business goals You ll be successful in this role if you have Passion for technology and the ability to think critically about the performance, scalability, and reliability of software Implemented fast and efficient software solutions using object-oriented functional languages. Some of the technologies we utilize are React, C#, Scala, and Node.js, however, we are language agnostic Designed and built user-facing web applications that scale 8+ years of professional full-stack development experience. Knowledge of React and C# is a plus as is experience writing automated tests Successfully mentored other engineers in the past and encouraged your peers to use software development best practices for code testing and deployment Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks think catered lunch every day, Ping Pong, etc. Daycare reimbursement The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Sponsored counseling and therapy via Betterlyf Competitive PTO Zocdoc is certified as a Great Place to Work 2022-2025 About Us: Zocdoc is the country s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world s leading investors, and we believe we re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender...

Position: Technical Support Specialist Location: Pune, Maharashtra, India Shift: Night shift, 6 PM 3 AM IST (On-site at Koregaon Park office, 5 days a week) Our Mission: Healthcare should be seamless for patients. Zocdoc empowers patients by offering an easy-to-use marketplace for booking in-person or virtual healthcare across the U.S., improving quality and affordability. Your Impact on Our Mission: As a Technical Support Specialist, you ll be the go-to expert providing timely, effective technical support to Zocdoc employees both remotely and onsite. You ll help maintain IT service quality, troubleshoot issues, and support hardware and software needs, ensuring smooth day-to-day operations. What You ll Do Daily: Provide first- and second-level technical support for network issues (LAN, WAN, Wi-Fi, VPN). Monitor and troubleshoot network devices and connectivity, escalating complex problems as needed. Support PC/Mac desktop issues, hardware repairs, and software applications. Assist with IT operational tasks like desk setups, inventory audits, and meeting room configurations. Manage systems administration for core IT services, including SaaS tools and process automation. Handle onboarding/offboarding workflows including machine imaging and account configuration. Maintain detailed documentation for IT systems and processes. Communicate promptly and clearly throughout ticket resolution to meet SLAs and ensure high user satisfaction. What You ll Need to Succeed: Bachelor s degree in Computer Science or relevant IT certifications and experience. 2+ years in technical support/helpdesk roles. Strong customer service skills and problem-solving mindset. Experience with Google Workspace admin, AzureAD, Intune, JAMF/JSS Suite. Hands-on troubleshooting skills for Windows and Mac environments. Knowledge of Windows Server, Active Directory, LDAP, DHCP, SSO, MFA. Familiarity with tools like Jira, Confluence, Slack, Bettercloud. Basic scripting skills (BASH, PowerShell, or similar). Benefits: Competitive salary and medical insurance. Perks including daily catered lunch, Ping Pong, daycare reimbursement. Wellness programs like Headspace and BetterLYF counseling. Cellphone and wifi reimbursement, parental leave, sabbatical after 5 years. Annual health check-ups and generous paid time off. Work with a smart, supportive team at a certified Great Place to Work. About Zocdoc: Zocdoc is the U.S. s leading digital health marketplace, connecting millions of patients with healthcare providers to improve the healthcare experience. Founded in 2007, Zocdoc emphasizes diversity, collaboration, and a mission-driven culture.

Position: Automation Engineer Mechatronics Location: Pune, Maharashtra, India Employment Type: Full-Time Company: RENATA Precision Components Pvt. Ltd. Industry: Plastic Injection Moulding Automotive & Allied Sectors Experience Required: 5 9 years Company Overview RENATA Precision Components Pvt. Ltd. is a leading manufacturer of high-quality plastic injection moulded components, serving the automotive and other precision-demanding sectors. With a commitment to innovation and reliability, we deliver engineering excellence through advanced manufacturing technologies. Position Overview We're looking for a skilled and motivated Automation Engineer Mechatronics to lead the development, implementation, and optimization of Special Purpose Machines (SPMs) and automation systems. The ideal candidate will play a key role in evaluating project feasibility, managing technical documentation, vendor coordination, PLC and robot programming, and providing ongoing support for production and maintenance teams. Key Responsibilities Evaluate new project requirements and propose appropriate automation technologies. Participate in cross-functional team (CFT) and customer meetings to define project scope. Prepare and manage technical documents such as concept designs, time plans, and PFMEAs. Identify suitable vendors, issue RFQs, and evaluate quotations. Oversee project timelines from concept through commissioning and handover. Train production and maintenance teams for effective handling of new machines. Provide troubleshooting and maintenance support for SPMs and automation equipment. Identify process improvement opportunities and implement Kaizen initiatives. Qualifications Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering. 5 9 years of relevant experience in automation engineering and SPM development. Technical Skills Required PLC Programming: Siemens, Delta, Mitsubishi. Robot Programming: ABB, Fanuc, Wittmann, Star, Epson, Yaskawa. Hands-on experience in SPM development, maintenance, and troubleshooting. Additional Skills Strong technical, supervisory, and project management skills. Proficiency in MS Office (Word, PowerPoint, Outlook, Internet). Resourceful, self-motivated, and results-oriented with the ability to multitask effectively. Be part of a forward-thinking team at RENATA, where engineering, innovation, and quality converge. If you're passionate about automation, thrive in a fast-paced environment, and are eager to make a tangible impact on advanced manufacturing systems, we invite you to grow with us. Qualification : Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering

Job Title: Manager, Cloud Operations Company: Druva Location: Pune, Maharashtra, India About Druva: Druva is a global leader in data security solutions, empowering organizations to protect and recover their data from all threats. Our Druva Data Security Cloud is a fully managed SaaS platform providing air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, we strengthen traditional security approaches and enable faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers including 75 of the Fortune 500 Druva safeguards critical business data in an increasingly connected world. Learn more at druva.com and follow us on LinkedIn, X, and Facebook. Role Overview: As Manager of Cloud Operations, you will lead the team responsible for the stability, scalability, and performance of Druva s cloud infrastructure within our large-scale SaaS environment. This hands-on leadership role demands a deep technical background in AWS cloud operations combined with strong people management skills. You will drive operational excellence through automation, cost management, and rigorous adherence to security and compliance standards, ensuring our services remain highly available 24x7. Key Responsibilities: Team Leadership & Development: Lead, mentor, and support a team of cloud engineers to deliver high-quality results. Foster a collaborative environment and remove blockers to maximize team productivity. Manage hiring, coaching, and retention to build a high-performing team. Technical Strategy & Execution: Drive automation initiatives to minimize manual tasks, boost reliability, and optimize operational workflows. Enforce compliance with security policies and industry regulations. Collaborate closely with DevOps and SRE teams to continuously enhance infrastructure and processes. Champion cost-efficiency while maintaining top-tier system performance. System Reliability & Performance: Monitor and review system health regularly; identify and address any breaches in Service Level Objectives (SLOs). Ensure cloud infrastructure is secure, scalable, and highly available through proactive incident management. Lead incident response, root cause analysis, and post-mortems to improve service resilience. Cross-Functional Collaboration: Partner with engineering teams to ensure smooth deployment of SaaS services to production. Conduct cross-team meetings to communicate deployment quality and status with Release and Host Domain (RHD) owners. Cost of Goods Sold (COGS) Management: Maintain adherence to reservation posture and optimize cloud resource usage. Detect and report COGS anomalies using automated tools and internal alerts. Analyze unit cost trends and customer behavior to identify and address cost irregularities. Security & Compliance: Conduct regular compliance validations and audits. Work with security teams to plan and execute quarterly security roadmap initiatives. Respond promptly to critical security alerts and incidents. Qualifications: 8 10 years of experience in Cloud Operations with at least 2 years in a leadership role. Strong expertise in AWS cloud infrastructure management. Proven track record in driving automation and operational improvements. Deep understanding of system reliability engineering (SRE) and incident management. Experience with cost management and security compliance in cloud environments. Excellent communication and people management skills. If you re passionate about leading cloud operations teams and building secure, reliable SaaS infrastructure at scale, we d love to hear from you!

About Talentica Software: Talentica Software is a boutique software development company founded by industry veterans and IITB alumni. At Talentica, we help startups build products by utilizing the latest tools and technologies to solve real-world challenges. For over 21 years, we ve worked with over 180 startups, mainly in the US, ensuring many successful exits. In 2022, Great Place to Work recognized Talentica Software as one of India's Great Mid-Size Workplaces. What We re Looking For: We are seeking a Python + AI Developer passionate about building innovative AI solutions. If you have strong hands-on Python skills, experience developing cross-platform software, and an interest in AI, cloud platforms, and security, you could be the perfect fit for our team! What You ll Be Doing: AI Platform Development: Develop and maintain the cutting-edge platform that powers the next-generation AI Agent stack. Innovation: Contribute to the AI Agent stack by utilizing open-source technologies like LangChain. Customer Focus: Drive outcomes from customer needs to production, ensuring that the value is delivered efficiently. Security: Keep the platform secure by addressing vulnerabilities through tools such as GitHub security scanner, Black Duck, and virus scanners. Code Quality: Participate in code reviews, testing, and debugging to ensure reliable and efficient products. To Be Successful in This Role, You Should Have: Qualification: BE/BTech in any branch from top institutes like IIT, NIT, BITS, VJTI, COEP, or similar. Experience: 5-7 years of relevant experience in Python development with AI exposure. Technical Skills: Proven experience in cross-platform software development. Hands-on expertise in Python. Understanding of software deployment and distribution systems (e.g., npm, Homebrew, Chocolatey, CI/CD systems, PyPI, Conda). Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes). Strong knowledge of software security practices and tools. Good-to-Have Skills: Experience building AI agents. Familiarity with React and TypeScript. Knowledge of security, governance, and enterprise compliance. Familiarity with developing for Windows platforms. Passion for creating a great developer experience and thorough documentation. Soft Skills: Strong problem-solving skills in fast-paced, results-oriented environments. Effective communication and the ability to work well in a distributed team. Passion for continuous learning and staying up-to-date with industry trends. What You ll Find Here: Culture of Innovation: We focus on creating groundbreaking solutions for our customers. At Talentica, innovation is at the core of everything we do. Endless Learning Opportunities: Grow your skillset by applying the latest advancements in your field to build better, faster, and simpler products. Talented Peers: Work alongside some of the best engineers from India s top institutes, including IITs, NITs, and select other prestigious colleges. Flexibility: We offer flexible work schedules and remote work options to support a healthy work-life balance. Great Culture: 82% of our employees recommend us to their friends, according to Glassdoor. At Talentica, you re not just following trends; you re helping shape them. If you're looking for a dynamic environment where you can innovate, grow, and make a tangible impact, Talentica is the place for you. Join us in building the future of technology! Qualification : BE/BTech in any branch from top institutes like IIT, NIT, BITS, VJTI, COEP, or similar.

Job Title: Lead - IT & Information Security Job Overview: We are seeking an experienced professional to join our team as a Lead - IT & Information Security. The ideal candidate will have a strong background in Identity & Access Management (IAM), One Identity Access Management tools, and .NET technologies. This role involves developing, maintaining, and supporting IAM services and integrations with a focus on secure, high-quality code delivery. Responsibilities: Implement IAM Solutions: Design and deploy Identity & Access Management solutions using One Identity (Dell One Identity Tool). Weight: 30% Development & Maintenance: Participate in the software development life cycle, including analysis, development, testing, and maintaining secure, high-quality code. Weight: 30% Application Integrations: Handle Target System Integration and Release Support, ensuring seamless application integrations and ongoing support. Weight: 20% Collaboration with Stakeholders: Work closely with application owners and service providers to understand and support existing and new IAM services. Weight: 20% Key Qualifications: Education: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered. Experience: 8-10+ years of development experience with One Identity Access Management tools (Dell One Identity Tool) and .NET technologies. Technical Skills: Strong experience in .NET (C# or VB.NET) programming languages. Proficiency in database management (SQL Server). Knowledge of REST APIs and WCF (preferred). Familiarity with Identity Lifecycle, Access Management, and Application provisioning/de-provisioning. Experience with tools such as Web Designer, IAM Manager, Designer, and Sync projects (preferred). Knowledge of Azure and Active Directory (Azure Active Directory experience is a plus). Experience with Agile/Scrum methodologies (preferred). Core Competencies: Result Orientation: Ability to focus on delivering results and meeting objectives. Customer Focus: Strong focus on customer needs and delivering high-quality service. Collaboration & Relationships: Ability to foster and maintain productive relationships with colleagues and stakeholders. Problem-Solving & Decision-Making: Strong analytical and decision-making skills. Effective Time Management: Ability to manage time efficiently and work under pressure. Communication: Strong written and verbal communication skills, with the ability to present complex ideas clearly. Flexible Work Model: Enjoy a hybrid work setup with up to 25 days per year working remotely from abroad. Competitive Compensation: We offer a competitive salary, performance-based bonus scheme, pension, employee shares program, and various employee discounts. Career Development: Take advantage of our career development programs, digital learning resources, and opportunities for international career mobility. Work-Life Balance: We support a healthy work-life balance with flexible working arrangements, health benefits, and parental leave. About Allianz Technology: Allianz Technology is the global IT service provider for Allianz, responsible for driving the digital transformation of the Group. With a workforce of over 13,000 employees across 22 countries, we manage IT infrastructure, application platforms, and digital solutions, supporting Allianz s journey in the financial services sector. Diversity & Inclusion Statement: Allianz Technology is committed to fostering an inclusive environment. We celebrate diversity and encourage applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, age, nationality, or disability. Apply Today: Join us in shaping the future of digital finance! Let s care for tomorrow together. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered.

City: Pune, India Company: Wipro Limited (where digital dreams become reality) The Tale of the Test Master: Manual Tester Edition Welcome to Wipro, where innovation isn t a buzzword it s the air we breathe. With over 230,000 tech wizards across 65 countries, we re on a mission to rewrite the rules of digital transformation. Now, we re looking for a testing champion someone who can spot a bug from a mile away and squash it faster than you can say POSTMAN request . Your Quest: Break it, Fix it, Make it Shine Here s what we need from our Manual Tester Extraordinaire: Manual Testing Pro You ve got the hands-on magic to test applications inside-out, upside-down, and backwards if needed. API Gladiator Experience in API testing? Great. Familiar with tools like POSTMAN and REST API? Even better. Salesforce Sorcerer (or SAP Sage) If you ve dabbled in either, we re already impressed. Salesforce mastery is a golden feather in your cap. Agile Acrobat Agile isn t just a process for you it s a state of mind. Quality Whisperer You know the methodologies, the frameworks, and the secret sauces of top-notch QA. Communication Ninja You handle escalations with grace and emails with flair. Domain Explorer If you ve walked the lands of E-commerce or Insurance (especially in the EU or Germany region), we re all ears. Tech Polyglot Bonus points if you ve touched Salesforce Health Cloud, Magento, or Mulesoft. The Daily Grind (But Make It Fun) Translate testing requirements into beautifully designed test cases. Hunt bugs like a bounty hunter log, analyze, and ensure they never see daylight again. Be the friendly voice clients love to hear emails, reports, and calls all delivered with pro-level etiquette. Keep track of every detail from efforts logged in eCube to updates in TMS and other project trackers. Deliver Weekly Status Reports (WSRs) and test execution reports like clockwork dashboards so clear, they shine. Customer requests? Instant response. Complaints? Not on your watch. Your Performance Scorecard (aka How You Become a Legend) This isn t just about a job. It s about reinvention of your career, your skills, and the way you work. At Wipro, we welcome people with disabilities and anyone who believes the future is built by those brave enough to reimagine it. Come to Wipro. Reinvent your world.

Job Title: Senior Software Engineer Tietoevry Banking Location: Pune, India Education: Bachelor s or Master s degree in Computer Science, Information Technology, or related fields About Tietoevry Banking Tietoevry Banking is a leading technology partner for financial services, providing innovative solutions that drive digital transformation across the banking industry. We empower financial institutions with robust software platforms, advanced analytics, and agile development capabilities to enhance operational efficiency and deliver superior customer experiences. Role Overview We are seeking a Senior Software Engineer with strong expertise in C++ and Python, to join our dynamic team in Pune. In this role, you will be responsible for designing, developing, enhancing, and maintaining banking applications. You will collaborate closely with cross-functional teams to troubleshoot issues, implement new features, and ensure seamless functionality of our products. Key Responsibilities Design, develop, and maintain banking applications using C++, Python, and other relevant technologies. Analyze business and technical requirements to deliver high-quality solutions aligned with product and project goals. Work on enhancements, customizations, and bug fixes as part of the product lifecycle. Ensure adherence to best coding practices, code quality standards, and software development processes. Collaborate with global teams and stakeholders for solution discussions, technical feasibility assessments, and requirement clarifications. Identify bottlenecks, debug complex issues, and implement effective resolutions. Conduct code reviews, mentor junior team members, and actively contribute to team discussions. Required Skills & Experience Proficiency in C++ and Python development. Strong understanding of Standard Template Library (STL) and standard C++ libraries. Hands-on experience with Linux commands, SQL, XML, and Git. Familiarity with agile development methodologies and the software development lifecycle. Strong debugging, analytical, and problem-solving skills. Excellent communication and collaboration abilities to work effectively within global teams. Exposure to Java, JavaScript, or other relevant programming languages is a plus. Preferred Qualifications Prior experience working in banking or financial services domains is advantageous. Experience with cloud technologies, microservices, or containerized deployments is a plus. Opportunity to work on cutting-edge solutions for the banking industry. Exposure to global projects and collaboration with international teams. Professional development through learning opportunities and certification programs. A supportive and inclusive culture that fosters innovation and creativity. Flexible working arrangements and a healthy work-life balance. Diversity & Inclusion Commitment At Tietoevry, we believe in diversity, equity, and inclusion as drivers of innovation and creativity. We encourage applicants of all backgrounds, genders (m/f/d), and life experiences to join us, as we believe in fostering an inclusive workplace where everyone feels valued and empowered to contribute. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related fields

Join Entrata: Lead the Charge in Transforming Property Management Software Position: Product Owner Location: Pune, India About Entrata Since 2003, Entrata has been at the forefront of revolutionizing property management. What began as a group of visionary college students changing the way rent is paid online has grown into a global leader in the industry. Our award-winning software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, and we continue to reshape the landscape of property management worldwide. With over 2200+ team members across the globe, from Utah to Texas to India, Entrata blends the energy of a startup with the stability of an established leader. Our values of innovation, transparency, and teamwork drive everything we do. If you re looking for an opportunity to make a tangible impact in an exciting industry, Entrata is the place for you. Position Overview: Product Owner Entrata is seeking a Product Owner to drive the development and delivery of innovative product features that will enhance the customer experience, streamline logistics processes, and optimize delivery operations. As a core member of our product team, you ll work closely with cross-functional teams, including UX designers, software architects, and developers, to deliver top-notch software solutions. If you re passionate about making a difference and have a background in product ownership or business analysis in a software environment, this role is for you. What You ll Do: Shape the Product Roadmap: You will develop and execute the product roadmap for delivery-related features, ensuring alignment with business objectives and customer needs. Manage Backlogs & Prioritize: Define and prioritize product requirements, user stories, and acceptance criteria. Organize and maintain the product and team backlogs to keep the development teams on track. Collaborate Across Teams: Work with stakeholders across development, customer success, and UX teams to ensure smooth communication and timely product delivery. Translate User Needs into Features: Connect with different user personas, understand their tasks, and work closely with the UX teams to capture their requirements. Drive Product Evolution: Study competing products and features, identify industry trends, and inform product development based on your findings. Oversee Product Lifecycle: Manage the development, testing, and release of product features, ensuring that quality is maintained and deadlines are met. Continuous Improvement: Analyze product performance metrics and gather customer feedback to continuously iterate on and improve product features. Act as the Subject Matter Expert: Provide expert guidance on delivery operations to internal teams and clients, supporting them with insights and best practices. Stay Ahead of the Curve: Stay updated on industry best practices and technological advancements in delivery management to ensure Entrata s products remain cutting-edge. What You Bring: Education & Experience: A Bachelor s degree in Computer Science, Engineering, or a related field. You bring 3+ years of experience in product management or a related role, preferably in the software industry. Agile Expertise: You are familiar with agile development methodologies and tools (such as Jira), and you can apply them to optimize delivery processes. Clear Communication: You excel in written and verbal communication, with the ability to translate complex requirements into actionable plans and articulate them clearly to stakeholders. Analytical & Problem-Solving Skills: You have a strong ability to analyze data and solve problems, ensuring that product features meet the highest standards of quality. Collaboration Skills: Your ability to work with cross-functional teams is unmatched. You understand how to leverage the collective expertise to deliver exceptional results. Nice to Have: SaaS Experience: Experience working in the SaaS industry or with property management software is a plus. Certifications: You hold relevant certifications like CBAP, SAFe for PO, or Design Thinking for Product Management. SQL Knowledge: Familiarity with optimizing SQL queries and understanding database triggers is an advantage. Data Tools Proficiency: Experience with product analytics and data visualization tools like Amplitude, Tableau, or Power BI. Property Management Insight: Any experience or understanding of the property management industry will help you hit the ground running. Career Growth: Entrata fosters a Be valued, Create value culture, empowering you to grow both personally and professionally. Health & Wellness: Choose from world-class medical, dental, vision insurance, plus life assistance programs to keep you and your family covered. Work-Life Balance: Enjoy generous time off to recharge and prioritize your well-being. Financial Stability: Take advantage of RSUs, ESPP, retirement plans, and more to secure your future. Collaborative Culture: We believe in the power of teamwork and diversity. At Entrata, we encourage innovative thinking, personal development, and mutual respect. Entrata isn t just a place to work it s a place to grow, to innovate, and to help shape the future of property management. If you're ready to join a dynamic team that s making a difference on a global scale, we d love to hear from you. Qualification : Bachelors degree in computer science, engineering, or a related field.

Business Development Director US Healthcare Location: Pune, India Experience: 5+ Years Industry Focus: US Healthcare Health Plans & PBMs About the Role We are looking for an outcome-driven sales professional with 5+ years of experience in US Healthcare Technology Sales to join our team as a Business Development Director. This role will focus on identifying new clients and business opportunities, specializing in Health Plans and PBMs. If you have a proven track record in new business development, enterprise sales, and healthcare technology solutions, we d love to hear from you! Key Responsibilities Sales & Business Development Identify and develop new business opportunities, new logos, and strategic partnerships. Build relationships with key decision-makers in Health Plans and PBMs. Drive end-to-end sales cycles from lead generation to contract closure. Work closely with internal teams (solution architects, delivery, and marketing) to craft tailored proposals. Solution Selling & Market Expansion Sell Digital & Product Engineering services, including: Enterprise product development & re-engineering Digital modernization (AI, automation, cloud transformation) Managed services, Offshore/Nearshore Development Centers Joint Product Development for healthcare clients Expand market presence across start-ups, mid-size, and large enterprise organizations. Healthcare Industry Expertise Stay updated with US Healthcare industry trends, regulations, and emerging technologies. Leverage domain knowledge to craft compelling sales pitches. Understand common US Healthcare terminologies, workflows, and compliance requirements. Strategic Partnerships & Relationship Management Build and maintain strong, long-term relationships with clients and industry stakeholders. Identify and engage with C-suite executives, IT leaders, and business stakeholders. Collaborate with internal teams to align solutions with customer needs. 5+ years of experience in US Healthcare Technology Sales, specializing in new business development. Strong expertise in Health Plans, PBMs, and Healthcare IT Solutions. Proven track record in selling: Digital & Product Engineering services Enterprise product development & re-engineering AI-driven modernization & cloud solutions Managed services, offshore/nearshore development centers Excellent communication, negotiation, and client relationship skills. Ability to navigate complex sales cycles and close high-value deals. Strong understanding of common US Healthcare domain vocabulary and regulations. Bonus Points If You: Have experience in consultative selling and solution-based sales. Have a strong network of industry contacts and decision-makers. Are well-versed in healthcare compliance frameworks (HIPAA, HITECH, CMS regulations). High-Growth Opportunity Be part of a rapidly expanding healthcare technology company. Collaborative Team Work with a team of experts who value innovation and results. Competitive Compensation Attractive salary + performance-based incentives. Impactful Work Help shape the future of healthcare technology.

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.