Customer Insight Jobs in Bengaluru

Senior Product Manager Location: Bengaluru Department: Product Product Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). With a mission to save lives through connected healthcare, Dozee s solutions continuously monitor patients, offering early warnings of clinical deterioration to enable timely interventions. Trusted by hospitals in India, the USA, and Africa, Dozee is transforming patient safety and care, improving outcomes, and reducing healthcare costs. Role Overview As a Senior Product Manager, you will lead the product roadmap and strategy for Dozee s portfolio, including both devices and software applications. You will be responsible for driving product innovation, defining solutions, and ensuring the delivery of products that meet customer needs. This role involves deep cross-functional collaboration to drive successful product launches and customer satisfaction. Key Responsibilities Product Strategy & Roadmap Own and lead the product roadmap, balancing short-term goals with long-term vision. Champion the voice of the customer by deeply understanding their needs and pain points. Work with design/UX teams to define solutions, user interfaces, and workflows that enhance the user experience. Product Development & Execution Translate customer requirements into detailed product specifications. Collaborate with engineering teams to ensure timely delivery of high-quality products. Define and monitor business metrics and OKRs to track success and impact. Cross-Functional Collaboration Align product strategy with business objectives alongside sales, marketing, and service teams. Drive customer success through seamless product experiences and support strategies. Assist in creating marketing materials, including product demos and documentation. Market Research & Competitive Analysis Evaluate market opportunities and perform competitive analysis to identify growth areas. Conduct research to ensure products are differentiated and aligned with global customer demands. Team Leadership & Mentorship Lead and mentor a team of Product Managers, providing guidance, coaching, and support for professional growth. Requirements Experience & Qualifications 5-7 years of experience in Product Management, preferably in healthcare or technology sectors. Proven experience in launching and scaling B2B products. Strong communication skills and the ability to influence cross-functional teams. Experience leading and developing teams to deliver successful outcomes. Skills Ability to think strategically and tactically. Data-driven decision-making with a focus on actionable insights. Expertise in product management tools such as JIRA and Asana. Familiarity with Business Intelligence (BI) tools is a plus. Why Join Dozee Pioneer AI-powered solutions that are saving lives and transforming healthcare. Lead strategy alongside industry experts in a fast-paced, innovative environment. Collaborate with top healthcare providers on a global scale.

Position: Product Manager Growth Location: Bengaluru Employment Type: Full-Time About Zolve Zolve is the world s first **cross-border neo-bank**, enabling migrants and global citizens to access financial products such as credit, checking accounts, insurance, and loans based on their home-country credit score. By breaking geographical barriers, Zolve empowers users to navigate the world freely, offering seamless access to financial services across countries. As we continue to expand, we are looking for a strategic Growth Product Manager to drive initiatives that scale **user acquisition, engagement, and retention**. Role Overview The Growth Product Manager will lead **product-led growth** initiatives, leveraging data, experiments, and cross-functional collaboration to scale impactful features. This role requires a strategic thinker with hands-on execution skills, capable of **optimizing product funnels**, improving retention, and driving measurable growth. Key Responsibilities Growth Strategy & Execution Define and own the growth strategy across **acquisition, engagement, and retention**. Identify and prioritize high-leverage growth opportunities using analytics, user research, and market insights. Track industry shifts, competitor moves, and emerging technologies to infuse fresh ideas. Product Optimization Design and optimize **growth levers**, including onboarding funnels, referral programs, cross-sell/upsell flows, and engagement loops. Run **A/B and multivariate experiments**, deriving insights to boost conversion, reduce churn, and scale adoption. Elevate product thinking internally through PRD reviews, assumption challenges, and growth metric refinement. Metrics & Analytics Own critical **KPIs** such as **activation, retention, DAU/MAU, LTV, and ARPU**. Turn quantitative and qualitative insights into actionable strategies to improve product performance. Cross-Functional Leadership Collaborate with engineering, design, marketing, and executive teams to align growth initiatives with company objectives. Communicate effectively, presenting **data-driven business cases** and influencing stakeholders across levels. Qualifications Education: Bachelor s or Master s degree in Marketing, Business Administration, or related field. Certifications in Google Ads, Facebook Blueprint, or similar are a plus. Experience: **6 8 years of Product Management experience** with a strong growth focus, ideally in **fintech, consumer tech, or data-driven startups**. Proven track record of launching, scaling, and optimizing products with measurable growth outcomes. Hands-on experience with **A/B testing and analytics tools (SQL, Mixpanel, Amplitude, GA, etc.)**. Strong understanding of fintech business models, growth metrics, and regulatory dynamics. Skills & Competencies: Exceptional **problem-solving, prioritization, and execution skills**. Ability to influence and align cross-functional teams, from engineers to executives. Excellent communication skills, with the ability to craft and present compelling business cases. **Entrepreneurial mindset** with high ownership, bias for action, and comfort in fast-paced environments. Qualification : Bachelors or Masters degree in Marketing, Business Administration, or related field

Lead Regional Field Marketing Location: Bengaluru Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform in emerging markets, recently licensed as a virtual telecom operator to provide end-to-end VoIP telephony services. Founded in 2011, Exotel s cloud-based product suite drives 70 million conversations daily for over 6,000 businesses across India, Southeast Asia, the Middle East, and Africa. Our offerings include: Omnichannel Contact Centre Communication API Suite Conversational AI Platform Exotel has achieved a $50M ARR and successfully raised $100M in Series D funding, winning recognition such as The ET Startup Awards 2022 Comeback Kid. Role Overview We are looking for a Lead for Regional Field Marketing to manage global field marketing initiatives, develop integrated marketing plans, and drive demand and pipeline growth across multiple regions, market segments, and target audiences. You will collaborate closely with sales, product, and marketing teams to execute campaigns and ensure alignment between marketing and sales priorities. Key Responsibilities Lead global field marketing efforts, developing and executing integrated marketing plans to meet demand & pipeline goals. Drive brand awareness and thought leadership across CXO communities and industries. Manage programs such as industry events, webinars, digital marketing, ABM, and customer advocacy to grow pipeline momentum. Partner with sales leadership on territory planning and act as a bridge between sales and marketing. Collaborate with product marketing, content, digital, creative, customer advocacy, and paid media teams to optimize marketing mix across channels. Communicate key campaigns and assets internally and externally, establishing structured feedback loops for campaign GTM success. Conduct analysis, goal reviews, and adjustments quarterly and annually to stay on track for campaign and pipeline targets. Experience: 6 10 years in marketing, ideally with B2B SaaS companies. Proven Track Record: Experience in building, scaling, and optimizing integrated marketing campaigns, preferably globally. People Management: Experience in hiring, mentoring, and leading high-performing teams. Demand Generation Expertise: Ability to drive enterprise segment demand generation. Communication Skills: Strong ability to collaborate and overcommunicate with internal and external stakeholders. Analytical & Strategic Thinking: Use market intelligence and data to develop strategies. Cross-functional Leadership: Experience leading teams across digital marketing, ABM, partner marketing, and other functions. Partner Ecosystem Knowledge: Understanding best practices in partner marketing and co-marketing. Operational Excellence: Responsible for organizational alignment, planning, and budget management. Technical Skills: Deep understanding of campaign management and marketing automation tools. Market Knowledge: In-depth understanding of Indian markets, vendor and agency relationships. Lead high-impact marketing initiatives for a high-growth SaaS company. Collaborate with a global, cross-functional team and drive measurable results. Opportunity to shape marketing strategy, scale programs, and build high-performing teams. Work in a fast-paced, innovative environment with cutting-edge AI and communication solutions. This role is ideal for someone with strong SaaS marketing experience, a strategic mindset, and proven leadership skills to drive regional and global field marketing success.

Position: Customer Lifecycle Manager Location: Bengaluru Department: Marketing Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is revolutionizing the laundry and dry cleaning industry. We offer fast, reliable service with a 24-hour turnaround, currently operating in 14 global markets. As we expand and grow our dynamic team, we continue to disrupt the industry and deliver exceptional service to our customers worldwide. Role Objective: We are looking for a Customer Lifecycle Manager to drive customer engagement, retention, and long-term value (LTV) in a fast-paced, global environment. This role is crucial in fostering repeat customers on the Laundryheap app and website, utilizing data-driven strategies to enhance customer engagement across various digital channels. The ideal candidate will have a deep understanding of user journeys, retention marketing, and the importance of lifecycle marketing in enhancing customer satisfaction and maximizing customer lifetime value. Your primary objective: How do we make customers place order after order on Laundryheap s app? This will involve leveraging all available resources, including data, tools, cross-functional teams, and marketing channels. Key Responsibilities: Lifecycle Campaign Design & Execution: Define, design, and deploy customer communication journeys aligned with key lifecycle stages, using customer intent signals and lifecycle triggers across multiple channels (SMS, WhatsApp, Email, Push, In-App messaging). The goal is to drive timely actions, leading to habit formation and sustained engagement. Campaign Management: Manage end-to-end campaign setup, including logic, segmentation, creative assets, QA, launch, monitoring, and ongoing optimization. Own campaign design and execution using CRM tools like Braze, defining trigger logic, target audiences, templates, and communication frequency. Performance Analysis & Optimization: Monitor and analyze campaign performance using key platform and channel-specific metrics (e.g., deliverability, conversion rate (CVR), repeat purchase rate, frequency, and LTV). Conduct A/B and multivariate tests to refine messaging, cadence, and channel mix. Localization & Global Collaboration: Ensure all campaigns are localized and relevant to different global markets, working with in-market teams to ensure accurate translations and local insights. Collaborate with Brand, Product, and Customer Research teams to meet campaign goals. Data-Driven Insights & Reporting: Translate customer data and lifecycle metrics into actionable insights for campaign improvement. Leverage data to craft targeted, insight-led campaigns that influence user behavior. Collaboration & Creativity: Work closely with designers and copywriters to create impactful templates that drive customer engagement and conversions. Coordinate with cross-functional teams to ensure a seamless customer experience. Must-Have Experience & Skills: Experience: 3 5 years of hands-on customer lifecycle management experience, preferably in E-commerce or on-demand web and app-based businesses. CRM & Tools Expertise: Proven experience working with CRM tools and content management systems like Customer.io, Braze, or similar platforms. Analytical Skills: Strong analytical skills with the ability to interpret customer data, identify behavioral patterns, and translate insights into actionable strategies. Technical Knowledge: Understanding of email deliverability, push notifications, in-app messaging, and SMS/WhatsApp performance optimization and best practices. Project Management & Organizational Skills: Excellent project management and organizational skills, with the ability to manage multiple initiatives across global markets in a fast-paced, performance-driven environment. Communication & Copywriting: Strong written communication skills with a customer-first mindset, capable of developing persuasive and engaging messaging. Growth Mindset: Comfortable working in a test-and-learn environment, always striving for optimization and efficiency to improve lifecycle outcomes. Be part of a dynamic and fast-growing team in a globally expanding company. Work on innovative projects that push the boundaries of customer engagement. Competitive compensation and benefits in a high-performance culture. Opportunities for personal and professional growth in an international business.

Enterprise Customer Success Manager Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, empowering over 40 million developers and 500,000 organizations including 98% of the Fortune 500 to build, test, and manage APIs efficiently. Headquartered in San Francisco, with offices in Boston, New York, and Bengaluru (where Postman was founded), we re backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. We re building an API-first world, simplifying every step of the API lifecycle through innovation, collaboration, and user empowerment. The Opportunity As an Enterprise Customer Success Manager (CSM), you will act as a strategic advisor to a portfolio of large enterprise customers, driving value realization, adoption, and growth. You ll own the post-sales relationship end-to-end from onboarding to expansion working cross-functionally with Sales, Product, and Engineering teams to ensure a best-in-class customer experience. This is a high-impact role where you ll help customers achieve business outcomes through Postman s platform while contributing directly to company success metrics. Key Responsibilities Customer Success Planning: Develop tailored success plans aligned with each customer s goals and API strategy. Onboarding & Enablement: Lead smooth onboarding, technical setup, and product adoption journeys. Consultative Partnership: Advise customers on best practices for API management, integrations, and collaboration using Postman. Impact Reviews: Conduct business reviews showcasing ROI, usage insights, and growth opportunities. Stakeholder Engagement: Build trusted relationships across customer organizations from developers to the C-suite. Customer Advocacy: Capture success stories and case studies to highlight customer value and drive advocacy. Revenue Influence: Identify and drive expansion opportunities to contribute to Net and Gross Retention goals. Feedback & Insights: Provide actionable customer feedback to shape Postman s product roadmap and strategy. Success Metrics Gross Retention Rate (GRR) Net Retention Rate (NRR) License Occupation (LO%) and Weekly Collaborating Users (WCU) Monthly Active Users (MAU) Expansion and upsell impact About You 8+ years in enterprise customer success, account management, or consulting preferably in SaaS or developer tools. Strong technical foundation (Bachelor s in Computer Science, Engineering, or related field). Proven success managing executive relationships and driving customer outcomes. Deep understanding of the API lifecycle, developer ecosystems, and DevOps principles. Experience with Postman, Atlassian, GitHub, or AWS tools preferred. Skilled in Gainsight, Salesforce, Gong, and related success tools. Excellent communicator able to translate technical value to business outcomes. Strategic, analytical, and proactive problem-solver who thrives in fast-paced environments. Why Join Postman At Postman, we believe in creating a culture of curiosity, inclusion, and continuous learning. Along with competitive pay and flexible schedules, we offer: Comprehensive medical coverage Flexible PTO and wellness reimbursement Monthly lunch stipend and wellness programs Hybrid work model (3 days a week in-office) Team-building events and a donation-matching program We re building a long-term, inclusive company where everyone can thrive and do their best work. Our Values Curiosity: We explore and innovate fearlessly. Transparency: We communicate openly about wins and challenges alike. Focus: We set clear goals that ladder up to a bold vision. Inclusion: Every voice matters in building what comes next. Excellence: We re dedicated to delivering the best together. Qualification : Bachelors in Computer Science, Engineering, or related field

Job Title: Product Manager Experience: 3+ Years Location: Bangalore Company: Kaleidofin About Kaleidofin Kaleidofin is a mission-driven fintech platform working to deliver finance for everyone, everywhere. We serve low-income and informal economy segments with ki credit a comprehensive solution that combines credit scoring (ki score), seamless infrastructure integration, risk dashboards (ki view), and structured capital products. With a presence in India, Bangladesh, and Kenya, our solutions are trusted by inclusive financial institutions and have impacted 6+ million customers, enabling over $3 billion in debt capital to underserved communities. Backed by marquee investors like the Gates Foundation, Omidyar Network, and Rabo Partnerships, Kaleidofin has been featured on the Forbes Asia 100 to Watch and is a multi-year Great Place to Work awardee. Role Overview: Product Manager We are looking for a Product Manager to join our high-impact product team. In this role, you ll own the end-to-end lifecycle of key fintech products from concept to launch and beyond. You ll work closely with engineering, business, and design teams to drive product vision, strategy, and delivery. You ll be responsible for building scalable solutions that serve real customer needs, improve operational efficiency, and drive meaningful outcomes for financial inclusion. Key Responsibilities Own and manage the entire product lifecycle ideation, development, launch, iteration. Translate business strategy into a clear product roadmap and maintain a well-groomed backlog. Deliver impactful features and enhancements across new and existing products. Define and track product OKRs; analyze performance to guide data-driven decisions. Partner with cross-functional teams engineering, data, business, and operations to align on goals and execution. Conduct competitor analysis, market research, and user feedback sessions to inform product direction. Ensure security and compliance responsibilities are understood and adhered to for all product initiatives. Advocate for the user, championing high-quality experiences across every interaction. 3+ years of experience in product management, ideally in B2B SaaS or fintech. Strong background in building and scaling B2B products; experience in the financial services space is a big plus. Demonstrated ability to contribute to product vision, create roadmaps, and align cross-functional teams. Solid understanding of agile methodologies and product development cycles. Excellent written and verbal communication skills comfortable presenting to leadership and stakeholders. Highly self-motivated with a strong work ethic; thrives in a fast-paced, high-ownership environment. Bachelor's degree or equivalent professional experience. Build meaningful products that directly impact millions across emerging markets. Join a fast-growing, globally recognized fintech platform backed by top-tier investors. Collaborate with a diverse and mission-driven team working on real-world financial problems. Be part of a culture that values innovation, ownership, and continuous learning. Apply now and be part of Kaleidofin s journey to drive financial impact at scale. Qualification : Bachelor's degree or equivalent professional experience

Associate Product Manager UX Job Type: Full-Time Category: Product Management Location: Bangalore About Bright Bright is a fast-growing consumer fintech company on a mission to help Americans eliminate debt and build brighter financial futures. Using advanced data science and machine learning, Bright offers a powerful mobile platform that automates debt management and financial planning. With features like automated debt paydown, credit score improvement, refinancing, and smart budgeting tools, Bright supports users across credit cards, student loans, and auto loans. Backed by top-tier investors including Sequoia, Falcon Edge, and Hummingbird, Bright has raised over $90M in equity and debt funding. With 300,000+ users and 100,000+ positive reviews, Bright is one of the top emerging fintechs in the U.S. We re building the first global-scale Consumer Tech company from India designed for impact in the U.S. and beyond. About the Role As an Associate Product Manager UX, you will collaborate with Design, Engineering, Business, and Product teams to enhance the user experience across our key products: Bright Debt Manager, Bright Smart Account, and Bright Credit Accounts. Your focus will be on crafting seamless, intuitive, and intelligent user journeys that drive engagement and retention. Key Responsibilities Develop deep user insights through research, data analysis, and interviews. Define user personas and map detailed user journeys across key product touchpoints. Create wireframes and UX flows for onboarding, in-app interactions, notifications, and payment experiences. Collaborate with designers and engineers to translate concepts into high-fidelity UI. Maintain documentation of UX decisions across multiple Bright products and user experiences. Benchmark Bright s UX against leading consumer and fintech platforms. Define and track UX quality metrics to inform business and product decisions. What You ll Bring 2 4 years of experience in B2C Product, UX Design, or User Research roles. Strong understanding of product design principles and user-centered thinking. Proven ability to empathize with users and uncover usability pain points. Solid wireframing and prototyping skills (Figma, Sketch, or similar tools). Ability to work closely with UI designers to bring concepts to life. Bonus: Familiarity with front-end technologies (HTML, CSS, JavaScript frameworks). Experience at a high-growth consumer startup is a plus. What You ll Get The opportunity to join a world-class team building a global fintech brand. A culture that values ownership, inclusion, and innovation. Competitive compensation, including salary and stock options. A high-growth environment where your work directly impacts real users. Join us in building the future of consumer finance smart, data-driven, and user-first.

Job Title: Analyst / Senior Analyst Market Research Location: Bangalore Employment Type: Full-Time Job Overview We are seeking intellectually curious and detail-oriented professionals to join our high-performing Sector Research team. In this role, you will conduct deep-dive research into global technology sectors, track emerging startups, and provide insightful analysis to support data-driven investment decisions. This is an ideal opportunity for individuals passionate about startups, market trends, and competitive intelligence. Key Responsibilities Conduct comprehensive secondary research on global startups and emerging markets such as eCommerce, FinTech, HealthTech, SaaS, Robotics, and Enterprise Applications. Monitor investment trends, technological advancements, and the performance of key industry players. Develop sector-specific reports, landscapes, and strategic insights based on data-driven analysis. Identify, evaluate, and categorize high-potential startups worldwide. Become a subject matter expert in your assigned sector through continuous learning and research. Ideal Candidate Profile Graduates from top-tier institutes (IITs, NITs, BITS, IIMs) preferred. 0 3 years of experience in research, consulting, analytics, or strategy roles. Exceptional freshers with relevant internships are encouraged to apply. Strong interest in startups, venture capital, and sectoral market dynamics. Excellent analytical thinking, with outstanding written and verbal communication skills. Self-motivated, structured, and comfortable working independently in a fast-paced environment. What You Can Expect at Tracxn A meritocracy-driven, transparent, and collaborative culture free from internal politics. Exposure to like-minded, intellectually curious peers and continuous mentoring. Hands-on experience in building scalable, high-accuracy research processes. Fast-tracked learning and career growth with a clear performance-based progression path. Opportunities to make a meaningful impact from day one. Qualification : Graduates from top-tier institutes (IITs, NITs, BITS, IIMs) preferred

Position: Marketing Manager / Deputy Manager Type: Full Time Experience: 8 10 Years Location: Bangalore Role Purpose To lead integrated marketing efforts that drive lead generation, customer engagement, and sales enablement across digital platforms, marketing automation systems, and sales operations. This position is crucial in aligning marketing initiatives with sales productivity, ultimately boosting market share and customer reach for the organization. Key Responsibilities Market Analysis & Product Communication Conduct competitive benchmarking, market research, and customer insight gathering for the concrete equipment sector. Develop technical marketing collateral and product content in collaboration with Product Management & Engineering teams. Create newsletters, mailers, and presentations aligned with brand guidelines to support sales efforts. Sales Operations Support Partner with Sales teams to improve CRM usage, lead tracking, and pipeline visibility. Enhance customer journey mapping and conversion processes with sales and product teams. Analyze sales data for trends, opportunities, and engagement gaps. Support the design and implementation of sales enablement tools and mobile sales apps. Digital Marketing & Lead Generation Run and optimize SEO, SEM, and paid media campaigns to increase inbound leads. Manage digital presence across social media, email, and landing pages. Drive performance from platforms like IndiaMART and apply corrective actions where needed. Marketing Automation & Tools Implement and manage platforms such as HubSpot, Zoho Marketing Plus, Salesforce Marketing Cloud, or Marketo. Automate campaigns, lead scoring, and segmentation to enhance efficiency. Track campaign performance and optimize for improved ROI. Events, Exhibitions & Campaigns Plan and execute industry event participation (e.g., EXCON, BAUMA, Concrete Show) in coordination with marketing leadership. Support product launches, roadshows, BTL activities, and customer meets. Oversee vendor coordination and logistics for successful event execution. After-Sales Marketing & Customer Engagement Partner with After-Sales and Parts teams to roll out service campaigns, loyalty programs, and feedback initiatives. Design post-sale campaigns and customer health check content to maintain engagement. Reporting & Analytics Maintain dashboards to track digital, lead conversion, and sales enablement KPIs. Ensure CRM data hygiene and provide actionable insights. Assist with marketing budgeting and monthly expense tracking. Desired Skills & Competencies Strong B2B marketing background, preferably in industrial or capital goods sectors. Proficiency in CRM platforms (Salesforce, Zoho CRM) and marketing automation tools (HubSpot, Marketo). Excellent content creation skills for technical and product marketing. Strong analytical mindset with data-driven decision-making. Effective collaboration with cross-functional teams. Experience with SEO tools, Google Analytics, and LinkedIn Campaign Manager. Educational Qualifications MBA/PGDM in Marketing, Sales, or Business Analytics from a reputed institute. Preferred Industry Background B2B Industrial, Capital Goods, Construction Equipment, or Automotive Components. Qualification : MBA/PGDM in Marketing, Sales, or Business Analytics from a reputed institute

Job Title: Manager Product Development Location: Bangalore Function: Brigade Plus Interior Design Employee Type: Permanent Experience Required: 3 11 years Position Overview We are looking for a dynamic and forward-thinking Product Development Manager to lead the ideation, design, and development of innovative interior product solutions. The ideal candidate should be highly creative, analytically strong, and capable of managing the complete product lifecycle from concept through production while coordinating with suppliers and staying ahead of market trends. This role requires strong communication abilities, problem-solving skills, and cross-functional collaboration with design, vendor, and production teams. Key Responsibilities Product Innovation & Design Proactively develop and conceptualize cutting-edge products, focusing on innovation in interior design elements. Generate a high volume of ideas related to product design, usability, and market fit. Vendor & Supplier Coordination Collaborate with domestic and international vendors to streamline production, ensure quality, and maintain timelines for product delivery. Oversee vendor management processes, including selection, negotiation, and performance evaluation. Market Research & Trend Analysis Conduct ongoing research on competitive products, industry trends, and customer needs. Use findings to refine product offerings and maintain a competitive edge. Development & Execution Manage the entire product development lifecycle, from ideation to prototyping, testing, and final rollout. Ensure alignment of product specs with brand standards, customer expectations, and market requirements. Required Skills & Abilities Core Skills: Product Development & Design Development & Vendor Management Strategic Execution & Market Fit Cognitive Abilities: Fluency of ideas and creative thinking Deductive reasoning for problem-solving Oral expression and comprehension Clear and effective communication Qualifications Educational Background: B.A. / B.Sc. / B.E. / M.Tech or equivalent in a relevant discipline Experience: 3 to 11 years in product development, preferably within interior design, furniture, home d cor, or related industries Required Knowledge Areas Customer & Personal Service Understanding user needs and delivering quality experiences Administration & Management Project planning, team coordination, and resource management English Language Proficiency Strong grasp of grammar, composition, and communication Education & Training Ability to mentor, coach, and guide teams Human Resources Principles Understanding organizational structures, team building, and recruitment practices Qualification : B.A. / B.Sc. / B.E. / M.Tech or equivalent in a relevant discipline

Position: Associate Product Manager Location: Bengaluru Department: Technology About the Role: We are seeking a highly motivated and detail-oriented Associate Product Manager to join our growing Product team. In this role, you will contribute to shaping and executing product strategies that enhance our delivery operations, customer experience, and internal tools within the logistics and courier domain. This is a great opportunity for someone who thrives in fast-paced environments and is passionate about building impactful products. Key Responsibilities: Collaborate with senior product managers to define and refine the product roadmap and long-term strategy. Partner with cross-functional teams (operations, technology, and business) to gather requirements and convert them into actionable product specifications. Support the full product lifecycle from ideation and design to development, testing, and launch. Analyze user behavior, business KPIs, and market trends to uncover new product opportunities. Ensure timely and smooth execution of product releases through effective documentation and stakeholder communication. Track product performance post-launch and gather feedback to drive continuous improvements. Requirements: 1 3 years of experience in product management, preferably in logistics, e-commerce, or technology-driven environments. Strong analytical and problem-solving abilities; data-driven decision-maker. Excellent communication and interpersonal skills; ability to work with diverse teams. Proven ability to manage multiple stakeholders and coordinate across functions. Basic understanding of Agile methodologies and product lifecycle management. Preferred Qualifications: Prior experience in logistics, supply chain, or delivery technology is a strong plus. Familiarity with tools like JIRA, Confluence, SQL, or product analytics platforms such as Mixpanel or Google Analytics. MBA or Bachelor's degree in Engineering, Business, or a related field. Qualification : MBA or Bachelor's degree in Engineering, Business, or a related field

Position: Product Manager Location: Bengaluru Department: Technology About the Role: As a Product Manager at Draup, you will play a critical role in driving the success of our platform from ideation and development to launch and continuous improvement. This role requires a unique blend of strategic thinking, technical understanding, and strong communication skills to align cross-functional teams and deliver value to our users. You will be responsible for building a customer-centric roadmap (6 18 months), defining clear product requirements, and ensuring successful execution of new features and enhancements. What You Will Do: Define and execute a product strategy that aligns with Draup s business goals and evolving market trends. Conduct thorough market and user research to uncover customer needs, industry movements, and competitive insights to inform product decisions. Collaborate with cross-functional teams (Engineering, Product Marketing, Customer Success) to turn user problems into well-defined product priorities and detailed specifications. Work closely with engineering teams to ensure timely and high-quality delivery of product features, managing sprints and development cycles. Champion a user-first approach, advocating for intuitive, high-quality design and superior user experiences. Lead testing and quality assurance processes to maintain product reliability and performance standards. Drive product launches, including the creation of marketing and sales enablement materials. Prioritize feature backlogs to maximize business and user value, while actively collecting and acting on feedback to iterate and improve. Who You Are: 2+ years of experience in a product management or related role. Bachelor s degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree is a plus. Proven success in launching new web products or significantly improving existing ones, with measurable impact on key metrics. Solid grasp of Agile product management practices, including user story writing, sprint planning, and roadmap development. Excellent collaboration skills; experience working in cross-functional teams. Strong customer focus putting user needs at the heart of every decision. Data-driven decision-maker with the ability to use analytics to inform product direction. Strong written and verbal communication skills. Bonus: Working knowledge of technologies like Python or React. What We Expect: Highly self-motivated and proactive; capable of working independently with minimal direction. Ownership mindset take full responsibility for feature development from concept to delivery. Able to thrive in a fast-paced, deadline-driven environment. Strong organizational skills able to prioritize effectively, manage multiple tasks, and meet tight deadlines. Comfortable leading discussions, building consensus, and driving outcomes across design, engineering, and leadership teams. Qualification : Bachelors degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree is a plus

Job Title: Manager, Distribution Partnerships Location: Bengaluru, India Employment Type: Full-time We re a rocketship: with $130M+ revenue, presence in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in travel and we re just getting started. With $60M+ raised from top investors, we re building a durable company to transform how people discover real-world experiences. The foundation is strong, the momentum real, and the opportunity huge. We ve proven our model, reached profitability, and now the growth curve is steep. If you want to join a fast-growing company where your impact is visible and meaningful, this is the time. Our Culture Reinventing travel isn t easy, but that s the fun part. We care deeply about ownership, craft, and impact. If you re a builder who loves solving tough problems and making an impact, you ll feel right at home. About the Role As **Manager, Distribution Partnerships**, you ll be key to driving Headout s global growth by expanding our B2B distribution network. Reporting to the VP of Growth & Strategy, you ll develop and manage strategic partnerships with banks, financial institutions, OTAs, airlines, and travel wholesalers. Your mission: maximize sales, boost brand presence, and unlock new revenue opportunities worldwide. You ll leverage your existing network and build new relationships, becoming a vital face of Headout in the industry. Commercial Partnership Development: Own your acquisition pipeline and proactively grow Headout s distribution with new strategic partners. Key Account Management: Build and nurture trust-based relationships, empowering partners with the right tools to accelerate their growth. Performance Analysis & Optimization: Track partner performance, analyze trends, and recommend strategies to boost revenue. Collaborative Brand Building: Work with regional teams to grow revenue and enhance brand awareness globally. Contracting & Negotiation: Review and negotiate contracts to maximize revenue and growth potential. Budget & Revenue Management: Collaborate with partners on strategic campaigns, set revenue targets, and drive mutual success. Cross-Functional Collaboration: Work closely with product, engineering, marketing, finance, and operations to scale the distribution business. What You Bring 4 8 years of strategic sales experience, especially with mid-level and enterprise clients. Proven track record closing deals and scaling partnerships that drive growth. Expertise managing leads, negotiations, and partnership communications end-to-end. Strong market intelligence skills, with the ability to analyze competitors, pricing, and customer preferences. Proficiency with CRM tools and sales analytics platforms. Problem-solving mindset: innovative, first-principles thinker who challenges the status quo. Comfort with ambiguity: thrives in fast-moving, startup environments. Accountability: you lead outcomes, hit goals, and excel in team settings. Relentlessness: you roll up your sleeves and do what it takes to succeed. Bonus Points Experience scaling sales or business development at a startup.

Senior Associate, Business Growth Location: Bengaluru, India Employment Type: Full-time We re a rocketship: With $130M+ in revenue, a presence in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry. We've raised $60M+ from top-tier investors, and we're just getting started. Our mission is to be the easiest, fastest, and most delightful way to head out to a real-life experience from immersive tours to museums to live events and more. The foundation is strong, momentum is real, and the opportunity ahead is enormous. We've proven the model and built a profitable, growing business now it's time to scale. If you're looking to join a high-impact team at a critical stage of expansion, this is the moment. Our Culture We care deeply about ownership, craft, and impact. We do the best work of our careers here and have fun while doing it. We're not for everyone, but if you're a builder who loves solving hard problems, you ll feel right at home. The Role: Senior Associate, Business Growth As part of Headout s Growth Team, you'll help drive key market expansion and revenue initiatives. You ll work closely with the team responsible for boosting GMV and revenue in one or more regions analyzing performance, finding new opportunities, improving consumer experience, and executing projects from 0 1. This role is based in Bengaluru, and we're looking for candidates who are either already in the city or open to relocating. Own key business growth initiatives: Manage projects across performance optimization, funnel efficiency, conversion improvements, and more. Data-driven impact: Use data to identify bottlenecks, run A/B tests, optimize customer journeys, and uncover levers for GMV growth. Work across the stack: Collaborate with category, supply, marketing, product, and analytics teams to turn ideas into results. First-principles thinking: Tackle ambiguous problems and develop hypotheses and experiments from scratch. Strategic partnerships: Understand the supply landscape and support regional BD teams in building scalable relationships with top suppliers. Customer-centric approach: Undertake user research to identify friction points and turn insights into solutions. What You Bring 2 5 years of experience in growth, business operations, or category management in high-growth B2C environments (e.g., e-commerce, travel, hyperlocal, etc.) Strong analytical skills: You re fluent in Excel and data visualization, and you use data to back all decisions. Self-starter mindset: You thrive in high-ownership, ambiguous environments and are excited to drive projects from idea to execution. Strong communication & collaboration skills: You can clearly articulate your reasoning, coordinate across teams, and get things done. Creative problem solver: You re resourceful and unafraid to experiment and iterate rapidly. Bonus Points Experience working with SQL, Looker, or other data/BI tools Exposure to user research and experimentation (A/B testing) A passion for the travel industry and consumer experiences Join us at Headout where your work directly impacts millions of users globally, and where there s no ceiling on growth or learning.

Job Title: Customer Success Executive E-commerce Insights (SaaS | Bangalore) Location: Bangalore, India Experience: 2 5 Years Industry: E-commerce | SaaS | Data Analytics | Customer Success About the Role As part of our Bangalore-based customer success team, you ll work with leading global brands and partners, ensuring seamless service delivery and helping clients unlock the full potential of their e-commerce data. Key Responsibilities Client Ownership & Engagement: Manage a portfolio of global e-commerce clients, acting as the single point of contact for project execution, performance tracking, and customer satisfaction. Cross-functional Coordination: Collaborate with internal teams across product, operations, analytics, and sales to ensure project feasibility, on-time delivery, and client success. Data Analysis & Reporting: Use brand data to track performance metrics, identify business opportunities, and provide actionable insights through regular reporting and dashboards. Insight-Driven Strategy: Translate e-commerce data into strategic recommendations that drive measurable client value and product adoption. Presentation & Communication: Create compelling reports, visualizations, and client presentations for business reviews and stakeholder discussions. Issue Resolution & Project Management: Address client concerns, manage scope adherence, resolve conflicts, and oversee both BAU and ad-hoc project requests. Mentorship: Support and guide junior team members, fostering skill development and team collaboration. Key Requirements 2 5 years of experience in a customer-facing role within a SaaS or E-commerce organization. Strong understanding of e-commerce operations and analytics. Exceptional presentation and communication skills, both written and verbal. Proven ability to manage KPIs, performance reports, and customer success metrics. Experience in data interpretation, storytelling, and visualization tools (e.g., Power BI, Tableau, Excel). Ability to convert complex data into business recommendations and meaningful conversations. Highly organized, detail-oriented, and customer-focused mindset. Strong ethics, proactive approach, and a team player attitude. At Shopalyst, we re building a global, inclusive workplace that empowers individuals from all backgrounds. We believe diversity fuels innovation and growth. If you re ready to make an impact, even if you don t meet every qualification listed, we encourage you to apply.

Customer Experience Manager II (EST Shift Bangalore, India) Location: Bangalore, India Work Shift: EST (5:30 PM IST 2:30 AM IST) Job Type: Full-Time | Customer Support | Cloud Technology Job Overview We are looking for a highly motivated and experienced Customer Experience Manager II to join our dynamic Customer Support team. In this role, you will be responsible for managing strategic enterprise accounts, ensuring superior customer satisfaction, and driving proactive customer success strategies. You will serve as the primary point of contact (POC) for customer escalations, technical issues, and account health, while ensuring Rubrik delivers a world-class customer experience in the cloud data management space. Key Responsibilities Build strong relationships with key customer stakeholders and deliver a seamless support experience. Act as the escalation owner and trusted advisor for complex technical and service-related issues. Train customers on how to engage with Rubrik s support portal, submit tickets, and track issues effectively. Utilize Salesforce CRM to monitor account health and detect patterns that may lead to service disruptions. Proactively identify risks and initiate actions to drive customer retention and account stability. Collaborate with cross-functional teams including Engineering, Technical Support, and Sales Engineering. Create and deliver Root Cause Analysis (RCA) documentation and customer-facing status updates. Work closely with internal teams to ensure timely issue resolution and a proactive support approach. Lead project management activities during critical incidents and escalations. Deliver weekly performance and progress reports to internal stakeholders and customer teams. Qualifications and Skills Minimum 8 years of experience in customer experience management, technical support leadership, or enterprise account management roles. Proficiency with CRM platforms, especially Salesforce. Strong communication skills with the ability to deliver clear written documentation and customer updates. Hands-on technical knowledge in: Networking protocols Data storage systems Backup and disaster recovery solutions Cloud platforms (e.g., AWS S3, Microsoft Azure) Hypervisors (VMware, Hyper-V) Experience managing virtual cross-functional teams in a high-pressure environment. Proven ability to handle customer escalations and implement preventive measures. Familiarity with storage vendor ecosystems and best practices in enterprise IT environments. Bachelor s degree in Computer Science, IT, Business, or related field (Advanced degree is a plus). Willingness to travel for client engagements and team collaboration as needed. Preferred Competencies Background in cloud computing, SaaS support, or data protection technologies. Certifications in project management or cloud platforms (e.g., AWS, Azure). Ability to lead with a customer-first mindset and ensure customer loyalty through proactive engagement. Join Rubrik and be part of a company at the forefront of cloud data security, backup solutions, and customer-centric innovation. You ll work with leading technologies, support high-value enterprise clients, and help shape the future of data management in the cloud.

Competitive Technical Research Analyst Location: Bangalore, India Job Summary Rubrik is seeking a Competitive Technical Research Analyst to empower our sales teams with strategic competitive intelligence. You will be instrumental in maintaining internal collateral, developing battle cards, presentations, and delivering impactful sales training that highlights Rubrik s strengths against competitors. You will collaborate closely with sales, product marketing, and product management teams to provide up-to-date market insights and help Rubrik stay ahead in the data protection and cybersecurity space. Key Responsibilities Collaborate with Sales Enablement to develop sales tools such as cheat sheets, presentations, and training materials. Work alongside Field Enablement and Field Success teams to integrate competitive strategies into sales plays. Develop defensible, data-backed competitive analyses showcasing Rubrik s advantages over competitors. Provide quarterly competitive landscape reports through detailed data analysis and feedback. Deliver day-zero competitive intelligence support on new Rubrik product features and competitive feature sets. Produce in-depth documentation comparing Rubrik solutions with competing products for internal teams. Partner with Product Management and Marketing to create collateral supporting demand generation efforts. Required Qualifications 5+ years in a sales engineer, solution architect, or quota-carrying role within a field sales team. Experience with data protection solutions such as Cohesity DataProtect, Veeam Backup & Recovery, Dell EMC IDPA/DataProtect, Veritas NetBackup, or Commvault. Familiarity with protecting unstructured data from On-Prem NAS and Cloud Object Storage. Experience crafting technical presentations for sales and customer education. Solid understanding of cloud computing architectures and SaaS application protection focused on cyber resilience. Strong knowledge of customer pain points around data protection and cyber resilience. Excellent collaboration skills to drive projects across teams. Ability to analyze competitor products, strategies, and messaging effectively. Skill in translating technical features into compelling business value propositions. High energy and a speed of sales mindset to act with urgency and curiosity. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Our Security Cloud, powered by machine learning, protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery.

Empower Innovation as a Technical Product Owner I Location: Bangalore, India (On-site) Department: Software Engineering Reports to: Senior Engineering Manager In this role, you'll guide a cross-functional agile team of designers, testers, and developers helping to shape our product roadmap and ensure delivery of high-value, user-centric software. What You ll Do Own the Product Backlog: Define, prioritize, and maintain a well-organized backlog that drives product development. Write detailed user stories and acceptance criteria to guide the development team. Translate Needs into Features: Gather and clarify requirements from stakeholders, participate in backlog grooming, sprint planning, reviews, and demos to ensure alignment and readiness. Collaborate on Strategy: Partner with the Product Manager to align team efforts with overall product goals and roadmap. Communicate the product vision to the development team to maintain clarity and purpose. Champion the User: Incorporate feedback from internal and external users to improve the product. Advocate for the customer by ensuring all deliverables meet real-world needs. Drive Validation & Insight: Lead internal evaluations, VOC analysis, and contribute to validation strategy and planning. Support formative evaluations of features and value testing. What You ll Bring Required Qualifications: Bachelor s degree in Computer Science, Software Engineering, Electrical Engineering, or a related field. 12+ years of experience in software development, with deep understanding of Agile and Scrum methodologies. Proven experience in product ownership, with the ability to break down complex projects into actionable tasks. Strong leadership skills to motivate cross-functional teams and guide product delivery. Excellent communication and collaboration skills to align business and technical stakeholders. Proficiency in JIRA or similar work management tools. Strong analytical mindset and a comfort with ambiguity and fast-changing environments. Preferred Skills: Experience influencing product direction in a regulated or complex technical environment. Familiarity with Agile testing principles and ISTQB Foundation Certification (or equivalent). Strong organizational and time management skills. Prior exposure to scientific or laboratory workflows is a plus. Experience conducting internal customer evaluations and validation activities. Be part of a mission-driven organization improving human health through diagnostics and discovery. Join a culture that celebrates innovation, continuous learning, and diverse perspectives. Work with teams who understand the lab and the stakes because many of us come from it. Leverage Danaher s Business System (DBS) to drive process excellence and professional growth. Qualification : Bachelors degree in Computer Science, Software Engineering, Electrical Engineering, or a related field.

Job Description Key Accountabilities In this Strategic Leadership Role, you will be responsible for Customer Success of the Brand and Media Practice for India . Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution. Core Responsibilities Lead and Manage a strong customer success delivery team for the Brand and Media practice for India. Support the India Sales organization and clients with best in class methodologies, deliverables and technical needs. Driving expertise in the practice and being the methods champion. Bringing that expertise to the fore in our proposal writing and RFP. Support the India Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets. Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility. Set and measure a high level of delivery standards driving client satisfaction. Contribute to meet India revenue targets by supporting repeat sales and timely deliverables. Coordinate and support with India Vertical business leaders and Client Sales partners on client and project revenue growth, retention, and profitability. Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant. Work with regional customer success leader and bring best practices to the local market. Develop and implement best delivery practices. Target reductions in cycle time across ad hoc methods. Drive high level employee engagement and retention. Foster a culture of continuous improvement and accountability to drive organizational efficiency. Key stakeholder in providing input into product and toolkit roadmap, representing India needs for the practice area. Lead and enable industry and thought leadership efforts from the Brand and Media Practice. Core KPIs Team Engagement and Retention Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates. Regional Revenue for the Practice Area Drive repeat sales, renewals. Ensure all delivery schedules are optimized to meet quarterly revenue targets. NPS Ensure sufficient response rate from clients. Increase/maintain baseline performance. Support and/or lead key client follow ups and action plans. EBITDA Support India lead to: Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution. Manage W&S Delivery budget through a lens of optimization for India via org design, hubbing, etc. Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement. Skillsets Strong sense of urgency and accountability to drive client outcomes. Proven experience in leading a team, managing people, and developing talent. Able to work collaboratively with internal & external teams. Capable to maintain positive client relationships in complex situations & resolve client issues. Strong logic, deductive reasoning, problem-solving, and critical thinking skills. Skilled & polished communicator, including client presentations. Able to synthesize data & simplify findings to solve client business issues. Strong project management skills and ability to manage multiple priorities. Experience using large data sets to finding insights and make recommendations. High say-do ratio. Experience in driving organizational transformation is a plus. Qualifications Proven track record in Analytics Consultancy/ Market Research leadership roles. Expertise in (application of) Customer Insight Solutions preferred. Proven leader of high performing teams. Bachelor's Degree required, Master s preferred, or equivalent experience. Knowledge in sales processes in CPG companies, customers, modern and traditional market. Good knowledge of NielsenIQ products, services and data preferred. Strong analytical skills. Proven sales acumen. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population. Qualification : Bachelor's Degree required, Masters preferred, or equivalent experience.

Your Impact As a Data Science Analyst at McKinsey, you will collaborate closely with the Insights & Analytics (IA) group and consulting teams to solve analytically complex client problems in the marketing domain. You will apply advanced analytical and modeling techniques, drawing insights through statistical techniques and predictive modeling to guide marketing efforts. Your primary responsibility will be client service, with an additional focus on knowledge development within the team. Key activities will include: Performing statistical analysis and modeling to support marketing-related client engagements. Developing and refining statistical models aimed at optimizing pricing strategies and promotional activities. Providing guidance to teams on analytics projects, particularly on technique and modeling-related issues. Supporting the development and maintenance of McKinsey s proprietary marketing techniques and contributing to other knowledge development initiatives. Coaching and mentoring new hires by sharing your business, technical, and functional expertise. Delivering high-quality, client-ready end products on time, with attention to detail and performing quality checks as required. Your Growth You will be a key part of McKinsey s Growth, Marketing & Sales (GM&S) team, based in either Gurgaon or Bengaluru, primarily supporting the Insights & Analytics (IA) group of GM&S. This team leverages McKinsey's decades of experience in marketing and sales to help leading companies improve pricing, promotions, assortments, and performance management. The GM&S Solutions team blends cutting-edge software, tailored services, and deep expertise to provide clients with a comprehensive view of their commercial and financial performance. By integrating various data sources into a central data warehouse, the team enables clients to make informed decisions using advanced analytics. McKinsey Solutions fosters innovation in areas such as design thinking, mobile, and social, helping to reshape the consulting model toward asset-based solutions. This is a growing area within McKinsey, with a vibrant ecosystem of alliances, strategic acquisitions, and the development of new products and services that redefine how McKinsey works with clients. As part of McKinsey Solutions, you ll be part of a team of more than 1,000 dedicated professionals, including over 800 analysts and data scientists, working on impactful, innovative solutions. Your Qualifications and Skills Mandatory: Master s degree in Statistics, Economics, Econometrics, Computer Science, Engineering, Mathematics, or an MBA with a strong quantitative background. 2+ years of relevant work experience in analytics, business intelligence, or advanced analytics with an analytics firm. Proficiency in statistical programming software such as Python, and comfortable working with large datasets. Familiarity with R and SQL is also preferred. Experience in handling large volumes of data, including data manipulation, data cleansing, and data matching using tools like R, SQL, and Excel VBA. Strong analytical and problem-solving skills, with the ability to break down complex issues, identify root causes, and recommend actionable solutions. Knowledge of forecasting, regression analysis, and segmentation methodologies. Experience with modeling techniques, including logistic regression, linear regression, cluster analysis, CHAID, and similar approaches. Industry experience in consumer goods, telecom, or retail is a plus. Ability to thrive in a dynamic and evolving environment where priorities change frequently, and methodologies are often challenged. Capacity to work efficiently under pressure and meet tight deadlines. Qualification : Masters degree in Statistics, Economics, Econometrics, Computer Science, Engineering, Mathematics, or an MBA with a strong quantitative background.