Customer Invoicing Jobs in Gurgaon
164 Jobs Found
Customer Satisfaction & Process Excellence Specialist
Kia India Private Limited
Position: Customer Satisfaction & Process Excellence Specialist Location: Gurgaon Experience: 5 to 8 years Education: MBA / PGDM in Marketing, Sales, or Operations Role Overview We are looking for a Customer Satisfaction & Process Excellence Specialist to drive Sales Satisfaction Index (SSI) initiatives and champion sales process improvements across our dealer network. This role will be instrumental in improving the customer experience, driving digital adoption, and supporting sales effectiveness through actionable insights and structured process excellence initiatives. Key Responsibilities Survey Planning & Execution Plan and manage SSI, Pre-Sales, and need-based sales surveys within defined timelines. Ensure quality data collection and compliance with established protocols. Data Analysis & Reporting Analyze and deliver dealer-wise and factor-specific survey reports. Monitor key satisfaction metrics and identify trends impacting customer experience. Customer Grievance Monitoring Investigate hot alerts and complaints from SSI surveys to uncover recurring customer issues. Coordinate resolution efforts with internal teams and ensure timely closure. Digitalization & Tool Enhancement Work with IT/Digital teams to digitize survey processes, ensuring smooth integration with platforms like Salesforce. Lead testing and improvement cycles for digital SOP manuals and customer-facing applications. Dealer Performance Support Share survey outcomes with regional teams and assist in developing dealer-specific improvement plans. Track progress of underperforming dealerships and provide structured feedback. Process Improvement Own and update digital Sales SOPs annually, ensuring alignment with evolving customer expectations and business goals. Collaborate with cross-functional teams to improve workflow efficiency and service quality. CX Monitoring & Digital Journey Optimization Regularly assess customer-facing digital touchpoints to ensure optimal user experience. Coordinate updates to maintain a seamless, intuitive customer journey. Key Skills & Competencies Strong analytical mindset and problem-solving capability Proficient in survey design, data analysis, and reporting tools Working knowledge of CRM platforms (Salesforce preferred) In-depth understanding of automotive retail sales processes Proficiency in MS Excel, PowerPoint, and data visualization tools Excellent communication and stakeholder management skills Preferred Qualifications MBA / PGDM in Marketing, Sales, or Operations 5 8 years of experience in customer experience, process improvement, or market research Automotive industry experience is highly preferred Skills Required Sales & Customer Experience Process Improvement Stakeholder Communication Survey & Data Analytics Drive customer-centric transformation and be at the forefront of sales excellence. Apply now and contribute to shaping a superior customer journey across our dealer network. Qualification : MBA / PGDM in Marketing, Sales, or Operations
Assistant Manager Of Sales Administration And Scm(healthcare)
Nikon India Pvt Ltd
Position: Assistant Manager Sales Administration and SCM (Healthcare) Location: Gurgaon Work Experience: 5-7 years Education: Diploma / B.E. in Electronics Job Purpose The Assistant Manager of Sales Administration and SCM (Healthcare) will be responsible for managing the administration of sales, order processing, distribution, and logistics in the healthcare sector, particularly with scientific equipment. This role involves coordination with various internal teams, communication with distributors and customers, and overseeing vendor relations and documentation. The individual will also collaborate with the Japan Head Office for order processing and delivery arrangements. Key Responsibilities Core Responsibilities At least 5 years of experience in sales administration, preferably in the scientific equipment market. Strong communication and writing skills for internal and external coordination. Team handling skills with the ability to collaborate effectively with Sales, Service & Application teams, Finance, Logistics, and other corporate departments. Manage customer and distributor communications related to order delivery, documentation, and any follow-up. Handle communication with the Japan Head Office for order processing, delivery arrangements, and other key logistical operations. Proficiency in order processing, government tender submission, GEM, payment follow-up, EMD & PBG processing. Knowledge of warranty, AMC, and CAMC obligations related to medical devices. Familiarity with GST, TDS, TCS, and financial reports. Expertise in SAP for order processing is mandatory, while knowledge of CRM (Customer Relationship Management) is preferred. Experience with distribution and shipping coordination for medical devices is preferable. Vendor & Documentation Management Vendor registration and obtaining multiple quotes for 3rd party item purchasing. Processing vendor purchase orders (PO) and invoices, ensuring timely payments. Managing invoicing, customs clearance, inland freight, and packing logistics. Prepare and manage vendor agreements and supplier contracts. Follow up on overdue payments and ensure collection of EMD and PBG. Reporting & Analysis Generate reports related to sales, backorders, order intake, pending payments, EMD & PBG tracking, vendor forms, pendency charts, and market data. Assist in sales planning by collaborating with Japanese expatriates to ensure seamless coordination across regions. Key Competencies & Skills Strong administration skills with experience in handling sales and supply chain management tasks. Ability to manage multiple stakeholders, both internally and externally, ensuring smooth operations across departments. Attention to detail in order processing, vendor management, and financial compliance. Problem-solving skills for efficient handling of customer issues and logistical challenges. Proficiency in SAP and working knowledge of CRM systems. Adaptability and willingness to learn new processes and tools. Desired Skills & Experience Experience in the healthcare or scientific equipment sector is preferred. Experience with vendor management, government tenders, and distribution processes for medical devices is a plus. Qualification : Diploma / B.E. in Electronics
Billing Analyst
Gspann
Position: Billing Analyst Location: Gurgaon Department: Finance / Billing Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for a detail-oriented Billing Analyst to oversee end-to-end billing operations and resolve invoice-related issues in a fast-paced, technology-driven environment. The ideal candidate thrives in cross-functional collaboration and has a strong understanding of billing tools and SaaS billing models. Role and Responsibilities: Identify and resolve invoice processing issues, including billing discrepancies and errors. Participate in billing-related projects across multiple functions. Collaborate with Finance, Deal Desk, Sales, IT, and customer teams to ensure timely and accurate invoicing. Manage billing inquiries and direct collectability concerns to Collections and Sales teams. Assist customers in understanding invoices, usage, and plan types. Respond to billing queries and outstanding invoices through email and phone. Work closely with Sales and internal departments to resolve billing challenges. Ensure month-end order invoicing is completed promptly to support period-end reporting. Provide support during financial audits and participate in ad-hoc accounting projects. Assist with month-end, quarter-end, and year-end closing activities. Partner with Revenue Accounting, GL Accounting, Finance, Tax, Legal, and IT teams. Support financial control implementation and contribute to billing system improvements. Handle ad-hoc requests flexibly with a collaborative, team-first approach. Utilize Zuora for day-to-day billing management and subscription operations. Skills and Experience: Minimum 4 years of experience in billing operations, preferably in SaaS companies. Hands-on experience with billing processes and consumption/usage-based billing models. Familiarity with Salesforce, Zuora, NetSuite, or other billing platforms. Experience in implementing or transitioning billing systems and tools. Ability to multitask and prioritize concurrent projects efficiently. Strong verbal and written communication skills.
Account Strategist, Mid-market Sales
Google Careers
Account Strategist, Mid-Market Sales Google Customer Solutions Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience. 2+ years of experience in business, advertising, or marketing. Preferred Qualifications Experience launching and managing paid digital advertising campaigns on Google Ads and other platforms. Strong skills in client success techniques, including effective questioning, objection handling, and engaged promoting. Experience working with channel business, advertisers, agencies, or clients. Ability to manage and prioritize a portfolio in an advertising or media business environment. Proven ability to achieve growth goals. Strong storytelling and narrative-building skills for client engagement. About the Role Google s advertising solutions empower businesses of all sizes to thrive in a dynamic marketing environment. As an Account Strategist within Google Customer Solutions, you will bring your passion for sales and deep knowledge of online media to help clients achieve their business objectives. You will act like an owner moving swiftly through change and applying innovative strategies to drive extraordinary outcomes for both Google and its customers. You will build trusted relationships, understand client business goals, improve campaign performance, and promote thoughtful adoption of Google products. Your ability to influence, manage partnerships, and analyze business needs will deliver successful outcomes, driving incremental business growth through Google s leading advertising solutions. Google Customer Solutions teams are trusted advisors focused on the success of small- and medium-sized businesses the backbone of our communities. This role offers a unique opportunity to make a real impact by helping businesses grow and thrive through digital innovation. Responsibilities Deliver quarterly business and product growth targets. Manage a portfolio of medium and large businesses, understanding growth drivers, identifying opportunities, managing risks, and building multi-quarter growth plans. Consult with clients to support annual digital marketing discussions and budget planning. Drive customer growth by providing outstanding business experience and meeting marketing objectives. Build and maintain strong stakeholder relationships with customers and agencies. Qualification : Bachelor's degree or equivalent practical experience.
Sales Specialist, Accelerated Growth Team, Google Customer Solutions
Google Careers
Sales Specialist, Accelerated Growth Team Google Customer Solutions Location: Gurgaon, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 5+ years of experience in advertising sales, business development, or online media environments Preferred Qualifications Proven track record driving business growth and maintaining client relationships Strong teamwork skills with ability to collaborate and grow within a team Ability to communicate comprehensive advertising solutions clearly and effectively Excellent prioritization, communication, and organizational skills Passion for educating and working with new advertisers About the Role Google s advertising solutions empower businesses of all sizes to grow and succeed in today s fast-changing marketing environment. As a Sales Specialist on the Accelerated Growth Team, you bring passion for sales, a strong understanding of online media, and a commitment to maximizing customer success. You will act like an owner quickly adapting to change and crafting innovative strategies that deliver extraordinary, incremental results for both Google and customers. You will build trusted relationships by uncovering customer needs and translating them into powerful advertising solutions that drive ambitious growth goals. The Google Customer Solutions (GCS) sales team is a trusted advisor to small- and medium-sized businesses (SMBs), helping shape the future of advertising in the AI era. This role offers an exciting opportunity to make a real impact by helping SMBs grow their businesses through Google s leading advertising products, while collaborating with sellers and partners in a supportive and fun environment. Responsibilities Manage client relationships and identify positive sales leads Develop and manage a sales pipeline with a long-term strategy for sustained success Implement creative strategies to expand existing customer accounts, offer performance-enhancing suggestions, and promote additional Google products Communicate effectively with customers via phone, email, and in-person meetings as needed Achieve sales goals while prioritizing and delivering a positive customer experience Qualification : Bachelors degree or equivalent practical experience
Customer Success Manager
Spyne
Job Title: Customer Success Manager Location: Gurugram, Haryana (Onsite) Experience: 3 5 Years | Type: Full-Time About Spyne At Spyne, we are transforming the automotive retail industry with cutting-edge Generative AI solutions. With over 52 million cars sold annually in the US alone, our AI-powered imaging platform enables dealerships and marketplaces to create studio-quality visuals boosting engagement, footfall, and ultimately, sales. We re on a mission to become the leading AI software provider for the used-car market. From acquisition to appraisal, listing, marketing, and CRM Spyne aims to power every stage of the automotive retail journey with intelligent automation. Backed by Accel Partners, Storm Ventures, and other top investors, our team in Gurugram is scaling fast across the US and Europe, building impactful solutions for over 150K dealerships. About the Role: Customer Success Manager We are looking for a Customer Success Manager (CSM) with a proven track record in SaaS client management to own relationships, retention, and success for our US and EU customers. You ll serve as a trusted advisor to mid-market clients ensuring they unlock the full value of our platform and remain long-term partners. If you're a relationship-builder, data-driven thinker, and problem-solver who thrives in fast-paced environments, this is your opportunity to make a global impact. Key Responsibilities Client Relationship Management Own and nurture long-term relationships with mid-market clients across North America and Europe Serve as the main point of contact for a portfolio of customers, driving satisfaction and value realization Conduct regular QBRs, performance reviews, and check-ins to ensure goal alignment Account Growth & Retention Monitor account health and identify churn risks early, deploying proactive measures Spot and execute upsell and cross-sell opportunities in collaboration with the Sales team Ensure a seamless customer experience across onboarding, support, and renewals Data-Driven Insights & Strategy Analyze usage data, customer behavior, and feedback to uncover opportunities for growth and improvement Run customer satisfaction surveys (e.g., NPS) and translate insights into actionable product or process improvements Advocate for customer needs in internal roadmap discussions with Product and Engineering teams Tools & Operational Excellence Manage customer data and communication effectively using CRM tools like Salesforce, HubSpot, or similar Maintain accurate account records, ensuring consistency, reporting accuracy, and informed decision-making Cross-Functional Collaboration Partner with Product, Marketing, Sales, and Support teams to drive customer adoption and satisfaction Act as the voice of the customer, influencing product features, improvements, and support processes What You ll Bring 3 5 years of experience in Customer Success or Account Management within a SaaS company Proven success in managing mid-market clients across US and European regions Strong command of CRM systems (e.g., Salesforce, HubSpot) and analytics tools Excellent written and verbal communication skills with a customer-first mindset Strong problem-solving skills and the ability to handle escalations with tact and professionalism Familiarity with data-driven decision-making and success metrics Comfortable working in US time zones as needed (Preferred) Knowledge of the automotive SaaS space or experience supporting independent dealerships Fast-growth stage startup backed by top-tier global investors Work with a young, passionate team (average age: 25 26) led by seasoned professionals Best-in-class gender diversity in the AI tech industry Transparent, inclusive, and employee-first culture with near-zero attrition Excellent health, leave, and compliance-friendly policies Huge opportunity to grow 10x+ in your career as we scale across global markets If you're ready to take ownership of global customer relationships and drive real impact in a hyper-growth company, we d love to hear from you. Apply now and let s drive the next wave of automotive innovation together.
Customer Success Manager
Builder.ai
Job Title: Customer Success Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re on a mission to make software development accessible to everyone regardless of their technical background, budget, or experience. We've already helped entrepreneurs, small businesses, and global brands like BBC, Makro, and Pepsi to build their software solutions. With over $450 million in funding and a global presence across EMEA, APAC, and the Americas, Builder.ai is poised to continue driving innovation at scale. Our dynamic, diverse team is united by a shared belief in the power of software to unlock human potential. We're excited to continue evolving our services and our team to help our customers and the world at large. About the Role We re looking for a Customer Success Manager (CSM) to join our growing team and play a critical role in ensuring customers are able to achieve their business goals using Builder Studio. As a CSM, you will help clients utilize our product effectively, ensuring the success and optimization of their applications post-launch. You will serve as the primary point of contact for our customers, helping them navigate challenges, achieve long-term success, and foster loyalty. You ll be key to the customer experience, proactively identifying opportunities for growth, and providing exceptional support. Why You Should Join Builder.ai Innovative Impact: Work with a cutting-edge product helping businesses build customizable applications with ease. Growth Opportunities: With the backing of over $450 million in funding, Builder.ai offers ample opportunities for career growth and development. Inclusive & Collaborative Culture: Be part of a diverse team that values individual perspectives and believes in working together to drive success. Perks: We offer a variety of benefits such as stock options, discretionary pay, hybrid working, private medical insurance, and more. Key Responsibilities Customer Relationship Management: Build strong, long-lasting relationships with clients by offering ongoing support, conducting regular reviews, and driving customer success. Collaboration: Work closely with the sales, delivery, technical support, and product teams to ensure optimal outcomes for customers. Proactive Support: Address customer queries, resolve issues, and identify opportunities to ensure the consistent performance of their applications. Success Planning: Develop long-term success plans tailored to each customer s needs, ensuring their application grows alongside their business. Cross-sell & Upsell: Identify and capitalize on opportunities to cross-sell or upsell relevant products and services from the Builder.ai ecosystem. Customer Renewal: Ensure that customers renew their Builder Studio subscriptions, maintaining high customer retention. Customer Advocacy: Collaborate with marketing to identify potential customer advocates who can share their success stories and serve as references. Process Improvement: Help improve customer success processes, leveraging data and customer feedback to implement actionable insights. Requirements Experience: 5+ years in a Customer Success Manager or similar customer-facing role, preferably in SaaS or AI products. Customer Engagement: Experience managing a high volume of customers and working with C-suite stakeholders. Communication Skills: Strong ability to communicate and build relationships, leading to increased customer satisfaction, reduced churn, and growth. Data-Driven: Ability to work with data to understand trends and create actionable plans to improve customer success. Cross-sell/Upsell: Proven experience in identifying opportunities for cross-selling or upselling within your customer portfolio. Organizational Skills: Ability to multitask and prioritize customer needs while maintaining attention to detail. Customer Empathy: Strong customer empathy, with the ability to understand their challenges and proactively resolve issues. Process Improvement: Experience contributing to an early-stage customer success team, driving process enhancements, and refining best practices. Benefits Compensation: Discretionary variable pay or commission scheme depending on your role. Equity: Stock options in a $450 million funded Series D scale-up. Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year. Holiday Time: Time off between Christmas and New Year. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Referral Bonus: Generous referral bonus scheme. Joining Builder.ai means becoming part of a fast-growing, globally distributed team working together to push the boundaries of software development. We re committed to creating opportunities for growth, learning, and success, and we invite you to be a part of that journey.
Revenue Finance Manager
Builder.ai
Job Title: Revenue Finance Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re making software development so easy, everyone can do it regardless of their tech skills or budget. We've empowered thousands of entrepreneurs and global giants like BBC, Makro, and Pepsi to bring their software ideas to life. And we re just getting started. Backed by $450M in funding, including a $250M Series D round and a strategic partnership with Microsoft, we re one of the fastest-growing AI tech companies globally. We were named one of Fast Company s Most Innovative Companies in AI (2023) and Europas Scaleup of the Year (2022). Life at Builder.ai Builder.ai isn t your average tech company. Here, experimentation is encouraged, innovation is expected, and learning never stops. You ll join a diverse, passionate, high-performance team that thrives on pushing boundaries and rewriting the rules of software development. We believe in Builder s HEARTT values: Heart, Entrepreneurship, Accountability, Respect, Trust, Transparency and most importantly, getting stuff done. As a Revenue Finance Manager, you'll be at the core of our financial operations driving accurate revenue recognition, leading strategic reporting, and enabling high-impact business decisions. You ll work across functions to manage our complex invoicing and revenue processes, support audits, and drive financial automation. This is a high-impact, high-visibility role ideal for someone who loves both strategy and execution, and who wants to play a foundational role in a fast-scaling finance function. Key Responsibilities Invoicing & Compliance Ensure invoicing aligns with contract terms across global regions. Partner with delivery, product, and customer teams for timely and accurate invoicing. Apply payments in systems like B360 and NetSuite. Revenue Recognition & Audit Support Understand and manage complexities like unbilled revenue, deferred revenue, and promotions accounting. Support external audits by preparing reconciliations and documentation. Automation & Optimization Lead automation of the payment application process. Identify red flags and revenue risks using data analytics. Drive adoption and optimization of NetSuite revenue modules. Month-End Close & Financial Control Assist with monthly/quarterly close activities. Prepare and account for credit notes as required. What You ll Bring Chartered Accountant (CA) qualification. 3 7 years of experience in revenue finance, invoicing, reconciliation, and ERP systems. In-depth understanding of revenue recognition standards (e.g., ASC 606 / IFRS 15). Hands-on experience with NetSuite or other major ERP platforms. Strong analytical mindset with experience in financial modeling, forecasting, and variance analysis. Excellent stakeholder management skills and attention to detail. What You ll Get Quarterly discretionary variable pay Stock options in a $450M Series D tech company 24 days annual leave + public holidays 2 Builder family days + Christmas-New Year time off Fully funded private medical insurance Free lunch at our state-of-the-art Gurugram office Generous referral bonus scheme Why You Should Join If you re a finance leader in the making who wants to go beyond the numbers, challenge yourself daily, and grow with a fast-paced, mission-driven company this is your chance to do it at scale. Apply now and take your career to the next level with Builder.ai. Qualification : Chartered Accountant (CA) qualification.
Team Leader Customer Service/tele-sales
Globiva
Job Description: Team Leader/Assistant Manager - Tele-sales/Customer Service Responsibilities and Desired Skills: Demonstrated ability to effectively manage a team. Must know key Call Centre metrics such as AHT (Average Handle Time), Attrition, Shrinkage, YTD (Year-to-Date), MTD (Month-to-Date), etc. Expert knowledge of Operations processes and supporting tools. Drawing up action plans for advisors requiring coaching or development. Tracking attrition and performance regularly. Providing updates to the Operations Manager regarding team performance and any issues faced. Initiating CAP (Corrective Action Plan)/DAP (Disciplinary Action Plan) as required. Monitoring team performance and enabling development opportunities through participation in various initiatives. Preparing reports, incentive sheets, etc. Skills Required: People Management. Excellent verbal, written, and interpersonal communication skills. Exceptional listening and analytical skills. Proficiency with Microsoft Office (intermediate Word, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment. Extensive experience in team handling within Operations. Experience: Total Experience: 2+ Years Team Leader Experience: 1+ Year BPO Experience would be an added advantage. Working Days: 6 Days Working Education: Any Graduate
Renewals Specialist, Workspace, Google Cloud
Google Careers
Minimum Qualifications: Bachelor s degree or equivalent practical experience. 7 years of experience in renewals, sales, client relationship management, or account management. Experience collaborating with legal/contract management teams to facilitate contract review, revision, and execution. Preferred Qualifications: Experience selling enterprise SaaS products. Expertise in discovery, negotiation, and closing agreements. Strong understanding of Google Cloud products. Ability to influence and communicate effectively at the C-level within prospect organizations. Self-motivated with the ability to work independently and as part of a team. Excellent verbal and written communication skills, particularly when interacting with external clients. About the Role: As a member of the Google Cloud team, you will inspire leading companies, schools, and government agencies to operate more efficiently with Google tools such as Google Workspace, Search, and Chrome. You will advocate for the innovative potential of our products to enhance productivity, collaboration, and mobility within organizations. Your commitment to doing what's best for the customer will guide your interactions, ensuring that you meet customers where they are and provide them with the most suitable solutions to drive innovation. By leveraging your passion for Google products, you will help share the magic of Google with organizations across the globe. As a Google Workspace Sales Specialist focused on renewals and expansion sales, your mission will be to help grow the Workspace business by nurturing and expanding relationships with our existing customer base. You ll work closely with customers to deliver business value, showcase product functionality, and provide comprehensive overviews of business use cases. You will drive Google Workspace business growth by engaging clients, fostering internal and external alignment, and managing opportunities in collaboration with the Field Sales organization. You ll also prospect, qualify, develop, and facilitate growth opportunities for Google Workspace through cloud-driven business transformation. Building a strong pipeline, collaborating with account teams to craft customer solutions, and driving agreements will be central to your role. You will manage day-to-day relationships with external customer stakeholders, leading with empathy while identifying innovative ways to amplify both your own impact and the overall team's success. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We offer enterprise-grade solutions powered by Google s cutting-edge technology, alongside tools that help developers build more sustainably. With customers in over 200 countries and territories, Google Cloud is a trusted partner for businesses seeking growth and solutions to their most critical challenges. Responsibilities: Lead and manage the renewals process in collaboration with the Workspace Expansion Specialist and account teams to maintain and improve customer agreements and relationships. Oversee a portfolio of annual customer renewals, ensuring timely customer retention and consistent year-over-year renewal rates. Drive business growth by positioning opportunities for organic expansion, discount reduction, auto-renewals, and multi-year agreements. Ensure the integrity of renewal agreements by verifying quotes, reviewing terms and conditions, and ensuring that subscriptions comply with company guidelines and policies. Identify and capitalize on opportunities to maximize customer growth, while ensuring accurate forecasting and opportunity tracking for all agreements. Qualification : Bachelors degree or equivalent practical experience.
Customer Service Assistant
Allianz
Position Summary: Claims Inquiry Associate As a Claims Inquiry Associate, you will be responsible for efficiently and effectively handling incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates. You will resolve customer service issues, respond to inquiries, and provide information within targeted timeframes. This role requires maintaining confidentiality, adhering to business ethics, and meeting monthly performance objectives. Key Responsibilities: Customer Service Support: Respond to incoming calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates. Perform follow-up calls to clients and providers to provide information and resolve service issues. Policy Interpretation: Interpret insurance policies and explain benefit coverage to customers regarding claims status, benefits, and other related matters. Payment Management: Process stop payments and re-issue cheques to ensure the customer or provider has received the correct payment. Administrative Tasks: Open shortcut cases, print daily reports, send forms, and update deferral codes to ensure quality control in claims processing. Qualifications and Education Requirements: Experience: A minimum of 6-12 months in a customer service-related role. Skills: Attention to detail and ability to multitask. Excellent verbal communication skills, particularly in handling phone and email communication with clients and colleagues. Ability to use initiative and independent judgment in solving customer issues. What We Offer: Personal and Professional Development: Opportunities for career growth with a wide variety of courses and development programs. Encouragement for international mobility and career progression in a global environment. Work-Life Balance: Flexible programs designed to improve work-life balance and provide peace of mind, ensuring your health and wellbeing are prioritized. Inclusive Culture: Allianz is a diverse and inclusive employer, committed to hiring individuals from all walks of life and backgrounds. We welcome applications from people regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation. About Allianz Group: Allianz is one of the world s most trusted insurance and asset management companies. Our employees are integral to our success, and we care about your professional development and wellbeing. We foster a culture where everyone feels empowered to explore, grow, and shape a better future for our customers. Join us today. Let's care for tomorrow.
Customer Contact Comms Associate
Accenture India
Job Title: Customer Contact Comms Associate Location: Gurgaon Qualifications: BBA, BCom, or Any Graduation Experience Required: 1 to 3 Years Language Requirement: English Proficient About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With 699,000+ employees across 120+ countries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services leveraging innovation to drive transformation. Visit us at www.accenture.com Role Overview As a Customer Contact Comms Associate, you will be part of Accenture s Finance Operations vertical, responsible for Service Desk Voice Support. Your role includes handling customer queries, resolving disputes, and ensuring smooth service desk operations through voice-based interactions. This is a help desk role requiring ticket resolution, issue diagnosis, and troubleshooting customer incidents. Key Responsibilities Customer Support & Issue Resolution Handle voice-based service desk operations, responding to customer queries. Manage ticketing system to log, track, and resolve issues efficiently. Troubleshoot customer incidents and coordinate with relevant teams for resolution. Ensure SLAs are met while resolving customer queries. Dispute Resolution Investigate and resolve customer disputes related to invoices, payments, and credit notes. Work with internal teams (Sales, Customer Service, Accounts Receivable) to resolve issues. Maintain accurate documentation of dispute cases. Customer Communication Act as the primary point of contact for customer disputes and inquiries. Provide timely updates on dispute status and resolution. Escalate complex disputes to appropriate levels when needed. Skills & Attributes: Adaptability & Flexibility Handle changing priorities. Problem-Solving Skills Analyze issues and find effective solutions. Attention to Detail Ensure accuracy in dispute resolution and documentation. Ability to Perform Under Pressure Manage multiple queries efficiently. Strong Client Relationship Skills Maintain professionalism and customer focus. Work Environment & Scope Work Type: Individual contributor within a team. Decision Impact: Affects own work with moderate guidance from supervisors. Reporting Structure: Reports to direct supervisors and collaborates with cross-functional teams. Shift Requirement: Rotational shifts may be required. Work in a fast-paced global environment with career growth opportunities. Gain experience in customer service, dispute resolution, and service desk operations. Collaborate with top professionals and enhance your problem-solving skills. Qualification : BBA, BCom, or Any Graduation
Finance Executive - Ar
Mtap Technologies
Location: Gurugram Qualification: Bachelor s Degree in Accounting, Finance, or a related field Experience: 1 Year No. of Positions: 1 Job Description We are seeking a detail-oriented and proactive Accountant to manage invoicing, stock movement, and accounts receivable/payable. The ideal candidate will have hands-on experience in auditing, journal entries, client servicing, and financial processes. This role offers valuable learning opportunities in accounting best practices, financial management, and real-time invoicing. Key Responsibilities Invoicing & Accounts Management: Manage the entire invoicing cycle, from collecting monthly billing data to tax invoice initiation. Maintain and update Books of Accounts with accuracy and efficiency. Generate Monthly & Interim Accounts Receivable Reports and ensure real-time invoicing updates. Accounts Receivable & Client Interaction: Regularly follow up on Accounts Receivable (AR) and ensure timely cash flow. Maintain frequent communication with clients for billing and payment collection. Ensure timely retrieval of payments from customers while maintaining strong client relationships. Stock & Compliance Management: Handle stock movement entries (inward/outward) across states using e-way bills. Coordinate with managers, leads, and clients for billing queries and stock updates. Reporting & MIS: Maintain financial data and generate Management Information System (MIS) reports. Assist in auditing, journal entry, and compliance processes. Desired Skills & Qualifications Must-Have: Strong communication skills for client interaction and internal coordination. Proficiency in Accounts Receivable (AR) processes and payment collection. Excellent knowledge of MS Office (Excel, Word, Outlook) and database maintenance. Working experience in Tally ERP 9 software. Good to Have: Ability to multitask, prioritize, and manage time effectively. Willingness to take on additional responsibilities when required. Apply Now and be part of a dynamic team managing critical financial operations! Qualification : Bachelors Degree in Accounting, Finance, or a related field
Customer Service & Operations Analyst
Natwest Group
Job Description Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs. You ll be liaising with customers and businesses to accurately collect information in order to solve their queries. You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis. We're offering this role at senior analyst level. What you'll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them, and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions. Collecting and analysing the required information from the customers and businesses. Reviewing processes which could be automated or enhanced to improve the customer and business experience. The skills you'll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies, and regulations. An understanding of our industry and its customers. Experience of managing stakeholder relationships. Expertise in the CDD process. Prior experience in QC is an added advantage. Minimum of 4 years of experience in CDD is required.
Process Associate- Finance And Administration Delivery
International Business Machines Corporation
Job Title: Finance & Admin Business Analyst IBM Introduction As a Finance & Admin Business Analyst at IBM, you will play a crucial role in ensuring the profitable operations of one of the world's most recognized and respected technology companies. Your work will support IBM s continued innovation in Artificial Intelligence, Cloud Infrastructure, Cognitive Solutions, and Blockchain Technologies. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every day. If you enjoy solving complex financial challenges and bringing creative solutions to the table, there s no limit to what you can accomplish here. Your Role and Responsibilities As a Delivery Practitioner, you will be responsible for transaction processing in Accounts Payable and Accounts Receivable while ensuring compliance with IBM s financial standards. Key Responsibilities: Oversee General Ledger activities, including fixed assets, inter-company transactions, inventory, cash & bank, indirect tax, and accruals. Identify risks and opportunities related to revenue, costs, and profitability, and propose appropriate actions. Ensure compliance with client Service Level Agreements (SLAs) and maintain deadlines. Detect and resolve duplicate records and payment errors. Process vendor invoices efficiently and ensure accurate payments. Handle manual and automated payment requests, along with payment run verification. Manage Travel & Expense (T&E) claims, vendor statement reconciliations, and resolve duplicate payments. Provide support via calls and email follow-ups for financial queries. Required Technical and Professional Expertise 0-1 year of work experience in Finance & Accounting. Ability to handle order fulfillment, cash collection, and cash application. Strong skills in invoice verification, exception resolution, and reducing invoice aging. Knowledge of SOX compliance (e.g., document approvals before posting). Experience in expense management and payment processing. Ability to identify duplicate transactions and errors in financial records. Preferred Technical and Professional Expertise Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with accounting terminologies. Experience handling queries via calls and emails. Ability to adapt to business transformations and follow standard procedures. A collaborative mindset with a problem-solving approach. Strong time management skills and ability to work under tight deadlines. Eagerness to learn and grow by attending educational workshops and industry training. Work in a collaborative and innovative environment. Gain hands-on experience with cutting-edge financial technologies. Build a career with continuous learning and development opportunities. Be part of a diverse and inclusive global workforce. At IBM, we value your unique skills and expertise. We encourage you to bring your best self to work and take your career to the next level!
Senior Associate, Billing
Mongodb
About MongoDB MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and leverage AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere on-premises or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. We are seeking candidates based in Gurugram for our hybrid working model. Team Description The Order to Cash team operates globally across three locations: Dublin, Ireland; Austin, TX; and Gurugram, India. Led by the Senior Billing Manager, the team is highly collaborative, customer-facing, and consists of dedicated professionals committed to excellence. Position Responsibilities Monitor and respond to queries within the Marketplace Billing inbox. Handle internal queries received via email or Slack channels. Support internal finance review processes. Participate in finance reviews for Marketplace opportunities across AWS, Azure, and GCP. Perform cash application for current Marketplace Disbursement reports. Assist in clearing historical open payments and credit memos. Route incoming orders for MongoDB legal execution. Manage Legal Agreement Conga queue for Marketplace-related agreements. Review ordering documents to ensure accuracy in sales and financial accounting systems. Approve Salesforce.com opportunities and NetSuite sales orders. Generate invoices. Assist with account and sales order reconciliations as requested by revenue teams. Work late nights and weekends during quarterly closing periods as needed. Maintain high levels of internal and external customer satisfaction. Assist in updating monthly tracking reports. Contribute to special projects related to administration, operations, and accounting. Candidate Profile Minimum of 2 years of experience in billing and/or order management. Experience with Marketplace Cloud Providers is a plus. Strong background in account reconciliation and transaction research. Comfortable handling large volumes of orders. Experience in fast-paced environments supporting corporate customers. Ability to complete tasks accurately and in a timely manner. Professional, courteous, and dedicated to delivering top-tier customer service. Strong attention to detail and commitment to producing high-quality work. Experience with Salesforce and NetSuite preferred. Intermediate to advanced Microsoft Excel skills. Familiarity with legal agreements and contracts relevant to order processing. Adaptability to a rapidly growing company with evolving processes. Employee Growth & Inclusion We are committed to fostering a supportive and enriching culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize employee well-being. Learn more about working at MongoDB and help us make a meaningful impact on the world. Accessibility & Accommodations MongoDB is committed to providing accommodations for individuals with disabilities during the application and interview process. If you require accommodations, please inform your recruiter.
Accountant
Indus Motors Green
Accountant (Finance Department) Location: Gurgaon About the Role We are looking for a detail-oriented Accountant to manage the company s financial records and ensure accurate, timely, and compliant accounting practices. This role is pivotal in maintaining financial health and supporting strategic decision-making through rigorous financial oversight. Key Responsibilities Financial Record Keeping: Maintain accurate bookkeeping, including Tally entries, general ledger management, and fixed asset registers. Accounts Receivable & Payable: Raise client invoices, track collections, and manage timely vendor payments to ensure optimal cash flow. Payroll & Compliance: Process employee salaries, manage deductions, and ensure all statutory compliances are met. Taxation & Audit: Prepare and file company tax returns, ensure timely statutory payments, and lead audit activities to finalize books of accounts. Financial Management: Generate interpretative financial reports and monitor budgets to maintain company-wide stability. Requirements Education: Bachelor of Commerce (B.Com) degree. Technical Expertise: Proven experience with accounting software and advanced MS Excel. Core Competencies: Strong attention to detail, accuracy in data entry, and excellent organizational skills. Communication: Professional written and verbal communication skills for stakeholder management. Qualification : Bachelor of Commerce (B.Com) degree
Trainee Engineer Sales (ACR Equipment Mechanical)
Multivista Global
Job Title: Trainee Engineer Sales (ACR Equipment Mechanical) Location: Gurgaon Reporting To: Manager Experience: 0 to 1 Year Languages: English / Hindi Education: BE / Diploma in Mechanical Engineering Relevant Work Experience Experience in field sales of Kirloskar Refrigeration Compressors or similar industrial refrigeration compressors. Strong knowledge of industrial refrigeration compressor sales. Established relationships with industrial customers, especially in sectors like Dairy, Cold Storage, Seafood, and Chiller Plants. Sales experience with engineering products such as Ammonia Compressors is advantageous. Background in HVAC, Chillers, or industrial refrigeration is preferred. Must-Have Skills Strong communication and presentation skills. Ability to build customer rapport and support pre-sales activities. Effective team coordination skills. Verbal communication proficiency in local language. Analytical skills for market strategy assessment. Good to Have Skills Proficiency in MS Office. Additional computer skills, with SAP knowledge considered a plus. Job Description Manage field sales of Kirloskar Industrial Refrigeration Compressors. Responsible for order booking and payment collection. Maintain and build strong customer relationships. Oversee complete sales cycle including pre-sales, order acquisition, order execution, and payment collection. Opportunity to work with a reputed brand in industrial refrigeration. Hands-on experience in sales and customer relationship management. Career growth potential in the HVAC and refrigeration sector. Qualification : BE / Diploma in Mechanical Engineering
Senior Sales Executive
Bar Code India Ltd
Position: Senior Sales Executive Location: Gurgaon Job Type: Full-Time Industry: Automotive | Supply Chain & Enterprise Mobility Experience Required: 2 4 Years (B2B Solution Sales in the Automobile Sector) Company Overview Bar Code India (BCI) Bar Code India is a leading provider of advanced supply chain automation, traceability, and enterprise mobility solutions. Our mission is to deliver innovative technology that empowers organizations to optimize operations, improve efficiency, and stay ahead in a competitive landscape. With a strong presence in the automobile industry, we are now seeking driven sales professionals to help us expand our footprint and accelerate revenue growth. Position Overview We are hiring a Senior Sales Executive to join our dynamic team in Gurgaon. This role is ideal for a motivated and results-driven individual with a proven track record in B2B solution sales, particularly in the automotive domain. You will be responsible for building strong client relationships, identifying new opportunities, and driving sales of our cutting-edge automation and traceability solutions. Key Responsibilities Identify, prospect, and develop new B2B opportunities within the automotive sector, especially among OEMs and Tier 1 suppliers. Understand customer pain points and position BCI s technology-driven solutions to address those challenges effectively. Conduct impactful product demos, solution walkthroughs, and proof-of-concept discussions. Engage and build long-term relationships with key decision-makers and stakeholders. Work closely with cross-functional teams including Pre-sales, Technical, Product, and Delivery for solution alignment and proposal delivery. Own and manage the entire sales cycle from lead generation to negotiation and deal closure. Consistently meet or exceed quarterly and annual sales targets. Requirements 2 4 years of experience in B2B solution sales; experience in selling to the automobile industry is mandatory. Strong skills in lead generation, cold calling, and field prospecting. Proven ability to navigate complex sales processes and close deals. Hands-on experience with CRM tools and structured sales methodologies. Excellent communication, negotiation, and presentation skills. Knowledge of barcode/RFID technology, enterprise mobility, or supply chain solutions is a strong advantage. Self-starter with a positive attitude and the ability to work independently in a fast-paced, tech-driven environment. Key Attributes High emotional intelligence and excellent interpersonal skills. Self-motivated and goal-oriented. Strong analytical and problem-solving abilities. Collaborative mindset and a team-first attitude. Flexible and adaptive to changing business needs and market dynamics. Competitive compensation with attractive incentives. Health insurance and wellness benefits. Structured training and mentorship programs to accelerate your growth. A collaborative, diverse, and innovation-driven work environment. Opportunities to work with leading-edge technology and global clients. If you re passionate about technology sales, thrive in a high-impact role, and have the ambition to grow with a market leader we want to hear from you!
Inside Sales Executive
Square Yards
Inside Sales Executive Location: Gurgaon Experience: 0 3 years Employment Type: Full-Time About the Role We are seeking a driven and results-oriented Inside Sales Executive to join our dynamic team in Gurgaon. In this role, you'll be instrumental in growing our Channel Partner Network, increasing revenue through strategic sales efforts, and enhancing our market presence through effective relationship-building and follow-ups. Whether you're just starting your career or bringing a few years of experience, this is a great opportunity to contribute to a fast-growing business and take your sales career to the next level. Key Responsibilities Acquire new Channel Partners to expand our channel business. Drive lead conversions and boost revenue through well-planned sales initiatives. Collaborate with the sales team to design and implement impactful sales strategies. Manage the end-to-end sales cycle independently, with a strong focus on closures and targets. Build strong, lasting relationships with Channel Partners through regular follow-ups and excellent customer service. Consistently achieve and exceed monthly sales targets. Enhance Square Connect's market presence and brand visibility in the region. Candidate Profile Minimum qualification: Graduate in any discipline Strong communication skills both verbal and written Confident, target-driven, and self-motivated Ability to work independently and in a team-oriented environment Prior experience in sales, telesales, or channel management (preferred but not mandatory) Opportunity to work in a fast-paced, growth-oriented environment Competitive performance-based incentives Learning and career development opportunities Be part of a brand making a strong impact in the market Qualification : Graduate in any discipline
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