Customer Jobs in Kolhapur

7 Jobs Found

AG

Customer Support Engineer

Atharva Group

Fresher | Not Disclosed | Kolhapur, Maharashtra, India | Full-time

Customer Support Engineer ERP Software (Kolhapur) Location: Kolhapur, Maharashtra Atharva ERP is seeking a skilled and dedicated Customer Support Engineer to join our team and provide exceptional customer service for our ERP solutions. If you are passionate about helping customers resolve technical issues, ensuring optimal product functionality, and making a direct impact on user experience, we want you on our team! About Atharva ERP Atharva 360 is a comprehensive ERP platform that integrates sourcing, procurement, accounting, sales, and analytics for the Sugar and Distillery industries. Our platform allows businesses to manage operations seamlessly from anywhere, optimizing production and delivering high-quality products at competitive rates. As one of the fastest-growing ERP providers, Atharva is committed to innovation and delivering trusted infrastructure to customers across India. With offices in Pune, Mumbai, and Lucknow, our platform is projected to impact over 548,000+ lives by 2026, according to the Ministry of Information Technology. Be part of a rapidly growing and innovative company in the ERP space Collaborate with a supportive, expert team to solve real-world technical issues Work directly with customers to deliver high-quality technical support and training Expand your technical knowledge and grow professionally in the ERP industry Role Overview Customer Support Engineer The Customer Support Engineer will be responsible for troubleshooting and resolving technical issues faced by customers using our ERP products. This role involves understanding customer queries, providing timely solutions, and ensuring a seamless user experience. The engineer will also provide training and support, acting as a key liaison between the development team and customers. Key Responsibilities Implement ERP products at customer sites and ensure smooth installation Offer IT support through desktop solutions, chat functions, emails, and phone calls Diagnose and resolve customer-reported issues across multiple solution levels Serve as the front face of the company, building strong relationships with customers Work as a Subject Matter Expert to gather customer requirements and implement them with the development team Provide on-site training and support to customer staff Collaborate with sales and support teams to drive new features and product innovations Prioritize customer queries, escalate critical issues to IT developers, and ensure timely resolution Document error reports, track performance metrics, and provide feedback for continuous improvement Develop user manuals and other helpful resources to assist customers Preferred Qualifications Bachelor s degree in Engineering, Business, Marketing, or a related field Additional qualifications such as MBA, MCA are preferred Fresher or experienced professionals with a passion for customer service and IT support Strong communication and problem-solving skills Analytical abilities to troubleshoot and resolve complex technical issues A commitment to delivering excellent customer support and a Customer First mindset Key Skills Technical troubleshooting and issue resolution Strong communication and interpersonal skills Experience with ERP products or similar software Proficiency in documentation and reporting Attention to detail and patience when working with customers Ability to collaborate with technical teams to enhance user experience Join the Atharva Team If you're excited about solving customer problems, providing top-notch technical support, and contributing to the growth of a leading ERP platform, we encourage you to apply today! Apply now and start your journey as a Customer Support Engineer at Atharva ERP in Kolhapur! Qualification : Bachelors degree in Engineering, Business, Marketing, or a related field

Customer Support Customer Support Engineer Customer Engineer
LT

Sales & Marketing Executive

Logibit Technologies

1-2 Years | Not Disclosed | Kolhapur, Maharashtra, India | Full-time

Sales & Marketing Executive Experience: 1 - 2 years The Sales & Marketing Executive is responsible for researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals. This role involves implementing new sales plans and advertising strategies to drive growth and enhance brand visibility. Job Roles and Responsibilities Research and develop marketing opportunities to expand the customer base. Understand consumer requirements and identify market trends to optimize sales strategies. Design and implement new sales plans to improve market share and profitability. Work with the marketing team to develop effective advertising strategies and campaigns. Monitor the performance of marketing campaigns and adjust strategies based on results. Assist in the development of marketing budgets and track expenditures. Collaborate with sales teams to enhance the customer acquisition process. Conduct market research to understand customer needs, competitor strategies, and industry trends. Required Skills and Knowledge Proven experience in sales and marketing (1 - 2 years). Strong understanding of market research, marketing trends, and consumer behavior. Excellent verbal and written communication skills. Ability to design and implement effective marketing and sales strategies. Familiarity with advertising tools, CRM software, and Microsoft Office Suite. Strong analytical skills to track campaign performance and adjust strategies. Ability to work under pressure and meet deadlines. Tools and Technologies CRM Tools, Microsoft Office Suite, Google Analytics, Social Media Platforms, Advertising Tools Perks and Benefits Competitive salary with performance-based incentives. Opportunities for professional growth and career advancement. Collaborative and dynamic work environment. Flexible work-from-home options. Educational Qualification UG: Any Graduate, preferably in Business Administration, Marketing, or related fields. Job Location Work From Home Employment Type Full-Time Permanent Qualification : Any Graduate, preferably in Business Administration, Marketing, or related fields.

Sales marketing Sales marketing Marketing sales Executive
QS

It Support

Qualtech Softwares

4+ Years | Not Disclosed | Kolhapur, Maharashtra, India | Full-time

IT Support Specialist We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades. To ensure success, you should possess extensive experience in providing IT support in a fast-paced environment. What You Will Be Doing Consulting with IT managers and other departments as required Providing IT assistance to staff, including installing and configuring computer hardware, software, systems, networks, printers, and scanners Responding and resolving service issues and requests in a timely manner Monitoring and maintaining hardware, software, and system performance metrics Updating computer software and upgrading hardware and systems Ensuring system security Documenting processes and performing diagnostic tests Keeping track of technological advancements and trends in IT support Implementing software upgrades and troubleshooting any performance issues Setting up new users accounts and profiles, and dealing with password issues Training employees on using software and hardware, and providing ongoing technical support Supporting the roll-out of new applications Must-Have Skills Bachelor s degree in Computer Science or a related field Experience with MS Intune endpoint management solution In-depth knowledge of Windows 10, Mac OS, and Microsoft Office 365 Minimum of 4 years of experience in IT support Strong troubleshooting and critical thinking skills Knowledge of database maintenance and system security Ability to maintain confidentiality of company information Excellent organizational and time-management skills Attention to detail Problem-solving attitude Collaborative team spirit Excellent verbal communication skills Good interpersonal skills Good to Have Proficiency in IT helpdesk software, such as Jira Service Management Experience in documenting processes and monitoring performance metrics We are QTians at QualTech, a global provider of prequalification and ecommerce solutions. With over 20+ international clients, we are committed to delivering high-impact results and innovative digital products. Our vertically integrated product teams own the complete lifecycle from concept through implementation and delivery. Competitive salary Work from home or office your choice Medical and Term Insurance Opportunities to grow and learn in a dynamic environment No micro-management take ownership of your time Work with the latest technologies Flexible work culture and fun team atmosphere Engaging, challenging projects that build your skills Entrepreneurial mindset and support for innovation Daily learning opportunities and bright career prospects Fitness-friendly culture we stay fit together! Qualification : Bachelors degree in Computer Science or a related field

IT Support IT support Support It Full-Time
AG

Software Implementation Engineer

Atharva Group

1+ Year | Not Disclosed | Kolhapur, Maharashtra, India | Full-time

Software Implementation Engineer ERP Software (Kolhapur) Location: Kolhapur, Maharashtra About Atharva ERP Atharva 360 is a unified ERP platform designed for the Sugar and Distillery industry, offering a single dashboard for procurement, sales, analytics, and accounting. With operations in Pune, Mumbai, and Lucknow, we re leading digital transformation in India s industrial sectors. Recognized by the Ministry of Information Technology, the Atharva ERP ecosystem is projected to impact over 548,000+ lives across India from 2022 to 2026. Be part of India s fastest-growing ERP provider in the manufacturing domain Work with a highly collaborative and experienced tech team Enhance your domain knowledge while implementing live ERP systems Grow your career in a client-facing technical role Role Overview Software Implementation Engineer As a Software Implementation Engineer, you will play a key role in deploying ERP software at customer sites, gathering user requirements, troubleshooting issues, and ensuring a smooth go-live process. You ll serve as a bridge between the client and our internal development teams. Key Responsibilities Install and configure ERP software on customer test and production environments Deliver onsite and remote support during and after implementation Act as the primary point of contact for clients during ERP deployment Gather customer requirements and communicate them to the development team Provide user training and create user manuals Collaborate with sales and support teams to enhance product delivery Troubleshoot issues across different modules including Accounting, Store, and Purchase Coordinate with the service delivery team for accurate deployment Preferred Qualifications Bachelor s degree in Engineering, Business, Marketing, or related field MBA or MCA preferred Minimum 1 year of experience in ERP implementation or technical support Knowledge of SQL Server, Oracle, MySQL Understanding of core business functions like Purchase, Accounting, and Inventory Key Skills Strong analytical and troubleshooting skills Excellent written and verbal communication Customer-first approach and client-handling experience Willingness to travel for client implementations Ability to work collaboratively across departments Join the Digital ERP Revolution If you're driven to deliver top-quality software solutions and eager to work closely with clients in a dynamic environment, Atharva ERP is the right place for you. Apply today and start your journey as a Software Implementation Engineer in Kolhapur! Qualification : Bachelors degree in Engineering, Business, Marketing, or related field

Software Implementation Software implementation Engineer Software Engineer
MS

.net Developer

Mobifilia Software India Llp

2+ Years | Not Disclosed | Kolhapur, Maharashtra, India | Full-time

.NET Developer Mobifilia Software India LLP Location: Kolhapur | Job Type: Full-Time About Us At Mobifilia Software India LLP, we are pioneers in creating cutting-edge software solutions for businesses across industries. We specialize in developing high-quality and scalable applications using the latest technologies, ensuring businesses achieve their growth and operational goals. We are looking for a talented .NET Developer to join our dynamic development team and help us build innovative web and software solutions. If you are passionate about working with the latest .NET technologies and love solving challenging problems, we d love to hear from you. Role Overview We are looking for a highly skilled .NET Developer who will play a key role in designing, developing, and maintaining web applications and software using technologies like C#, .NETCore, and ASP.NET. This role involves both backend and frontend development, ensuring seamless integration between user-facing elements and server-side logic. Key Responsibilities Develop and maintain robust, high-performance backend services using C#, .NETCore, and ASP.NET. Collaborate with front-end developers to integrate user-facing elements with server-side logic using MVC, WebAPI, and Angular. Write efficient, maintainable, and reusable modules and features for web applications. Ensure code quality through the use of test-driven development (TDD) and writing unit tests to ensure feature quality. Solve complex performance problems and architectural challenges in the application. Work with SQL Server, MongoDB, and PostgreSQL databases to manage data and ensure the application s scalability. Participate in requirement gathering from customers and internal teams to understand project needs. Maintain and enhance existing applications based on customer feedback. Required Skills Proficient experience in C#, .NETCore, ASP.NET (3.5+), MVC, WebAPI. Solid experience with databases such as SQL Server, MongoDB, and PostgreSQL. Good knowledge of frontend technologies like HTML5, SASS, CSS, JavaScript, and Angular. Comfortable with writing, editing, and maintaining Unit/Feature tests. Familiarity with test-driven development (TDD) and acceptance tests. Strong problem-solving skills, especially with performance optimization and complex architectural challenges. Preferred Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. Experience working with Agile or Scrum methodologies. Strong communication and collaboration skills for working with cross-functional teams. A passion for software development and continuous learning in the .NET ecosystem. Competitive Salary and benefits. Opportunity to work on innovative projects with the latest technologies. Collaborative work environment with skilled and motivated professionals. Room for growth and career advancement in the company. If you re excited about joining a growing company and making an impact in software development, apply now to become part of our team! Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

.net Developer .net developer Full-Time .NET Developer Salary
QS

Devops Engineer

Qualtech Softwares

5+ Years | Not Disclosed | Kolhapur, Maharashtra, India | Full-time

DevOps Engineer At QualTech, customer experience is at the forefront of everything we do. To help us build functional systems that improve the customer experience, we re looking for a DevOps Engineer responsible for implementing development, testing, automation tools, and IT infrastructure, as well as deploying product updates, identifying production issues, and implementing integrations. What You Will Be Doing Implement development, testing, automation tools, and IT infrastructure. Define and set development, test, release, update, and support processes. Deploy updates and fixes to applications. Develop scripts to automate visualization and build CI/CD pipelines. Select and deploy appropriate CI/CD tools. Debug platform failures and participate in incident response and maintenance. Assist in user management and configuration of integrated tools. Ensure systems are patched and up to date. Implement disaster recovery measures and improve operational stability. Perform root cause analysis and design troubleshooting procedures. Encourage and implement automated processes to minimize waste. Conduct risk management and cybersecurity assessments. Report progress periodically to management. Must-Have Skills Bachelor s degree in Computer Science or related field. 5+ years of experience building and deploying .NET & PHP applications. Experience with shell scripting (PHP, Python, Bash). Proficiency with Git / SVN. Hands-on with deployment methodologies (VM and Cloud e.g., AWS). Experience with Ansible, Chef, or Terraform. Experience with Jenkins or other CI servers. Strong problem-solving attitude and collaborative mindset. Excellent communication and interpersonal skills. Good to Have Experience with monitoring and troubleshooting tools. Understanding of scaling, load balancing, and containerization (Docker, Kubernetes). Familiarity with network security (WAF, VPN). Working knowledge of databases and SQL. We are a team of QTians at QualTech, a fast-growing company offering prequalification and eCommerce solutions. We have served 20+ clients globally. We thrive on innovation, customer satisfaction, and agile, vertically integrated product teams. Competitive salary Work from home or office your choice Medical & term insurance Flexible working environment Learning opportunities with the latest technologies Fitness initiatives Entrepreneurial work culture No micromanagement manage your time Challenging tasks and career growth Fun and creative team atmosphere Qualification : Bachelors degree in Computer Science or related field.

DevOps Engineer Devops engineer Full-Time Freelance DevOps Engineer Remote
LT

Business Development Associates

Logibit Technologies

0-1 Years | Not Disclosed | Kolhapur, Maharashtra, India | Full-time

Business Development Associate Experience: 6 Months - 1 year The Business Development Associate is responsible for contacting potential clients, establishing rapport, and arranging meetings. This role involves planning and overseeing new marketing initiatives, researching organizations and individuals to find new opportunities, and increasing the value of current customers while attracting new ones. Job Roles and Responsibilities Contact potential clients to establish rapport and arrange meetings. Plan and oversee new marketing initiatives to attract potential clients. Research organizations and individuals to identify new business opportunities. Develop strategies to increase the value of current clients while securing new ones. Prepare and deliver presentations on products and services to potential clients. Negotiate contracts and close deals with clients. Build and maintain long-term relationships with clients to ensure business growth. Collaborate with the marketing team to align business development strategies with the company's goals. Required Skills and Knowledge Proven experience in business development, sales, or marketing (6 months - 1 year). Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Ability to research and analyze market trends to identify business opportunities. Familiarity with CRM tools and Microsoft Office Suite. Proactive approach to problem-solving and closing sales. Ability to work independently and as part of a team. Tools and Technologies CRM Tools, Microsoft Office Suite, Google Analytics, Social Media Platforms Perks and Benefits Attractive salary and incentives based on performance. Opportunities for career growth and development. Dynamic work environment with a focus on collaboration and innovation. Flexible work-from-home options. Educational Qualification UG: Any Graduate, preferably in Business Administration, Marketing, or related fields. Job Location Work From Home Employment Type Full-Time Permanent Qualification : Any Graduate, preferably in Business Administration, Marketing, or related fields.

Business Development Business Development Associates Business associates

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