Customer Journey Jobs in Coimbatore

Job Title: Customer Success Manager (CSM) Location: Coimbatore Experience: 2 to 4 years Open Positions: 1 Educational Qualification: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience & Skills: 2 4 years of experience in customer success, account management, or a related role preferably in ERP or software-based industries. Strong communication and interpersonal skills, with the ability to build lasting client relationships. Excellent problem-solving abilities and a proactive, customer-first approach. Experience managing multiple accounts and balancing competing priorities. Familiarity with ERP, CRM, or SaaS platforms is a strong advantage. Proficiency in Hindi and English (spoken and written). Job Responsibilities: Manage the successful delivery of customer projects, ensuring deadlines and expectations are consistently met. Coordinate with internal teams to schedule, execute, and track project progress. Prepare and present regular updates and reports for senior management and stakeholders. Delegate tasks effectively across teams and monitor performance and deliverables. Identify potential project risks and opportunities; proactively suggest mitigation strategies. Drive initiatives to improve customer satisfaction, project profitability, and overall efficiency. Organize and lead stakeholder and project team meetings, capturing minutes and follow-ups. Act as the primary liaison between clients and internal teams to ensure alignment on project goals and deliverables. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Customer Success Specialist B2B SaaS | Full-Time | Coimbatore, Tamil Nadu About Kovai.co Kovai.co is a leading software company delivering powerful enterprise solutions and SaaS products to over 2,500 businesses worldwide. Our product suite includes: BizTalk360 Advanced monitoring and analytics for Microsoft BizTalk Server Turbo360 End-to-end observability platform for Azure services Document360 AI-powered knowledge base software for growing teams Headquartered in the UK, with a strong R&D presence in Coimbatore, we are on track to reach $30 million in annual revenue, and we re just getting started. "UK Headquarters. Indian Innovation. Global Impact." Role: Customer Success Specialist Location: Coimbatore, Tamil Nadu Type: Full-Time Industry: B2B SaaS, Customer Experience, Enterprise Software As a Customer Success Specialist at Kovai.co, you'll play a key role in ensuring customers maximize the value of our products. You'll work closely with clients to build strong relationships, resolve issues, and ensure long-term satisfaction and retention. Key Responsibilities Client Relationship Management: Manage a portfolio of customers, ensuring high levels of engagement, satisfaction, and retention. Customer Data Analysis: Use customer data insights to enhance user experience and improve product adoption. Retention & Growth: Identify opportunities to maximize value, reduce churn, and support upselling strategies. Issue Resolution: Act as the primary point of contact for customer inquiries, ensuring timely and effective resolution. Customer Success Process: Follow established best practices to ensure consistent and high-quality support. Cross-Functional Collaboration: Work with sales, product, and support teams to ensure a seamless customer journey. Ideal Candidate Profile 1 3 years of experience in a Customer Success, Account Management, or Client Support role ideally within a B2B SaaS environment Experience using CRM tools (e.g., HubSpot, Salesforce, or Zoho CRM) Strong problem-solving skills and ability to manage multiple customer accounts effectively Excellent communication skills (written and verbal) Ability to present product value to customers via demos, webinars, or onboarding sessions Self-starter with a proactive, organized, and detail-oriented approach Be part of a fast-scaling SaaS company with global reach Work with an enthusiastic team focused on innovation, impact, and collaboration Great culture, learning environment, and opportunities for growth Competitive compensation and a vibrant office in Coimbatore Equal Opportunity Statement Kovai.co is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and experiences and are dedicated to creating an inclusive workplace for everyone. If you're excited to be the voice of the customer and drive meaningful impact, apply now. Our team would love to connect with you!

Senior Software Development Engineer in Test (SDET) Full Time | Coimbatore, Tamil Nadu Join Kovai.co, a pioneering force in enterprise software and B2B SaaS, as a Senior SDET and play a critical role in delivering high-quality, scalable SaaS products trusted by over 2,500 businesses worldwide. About Kovai.co At Kovai.co, we innovate with a global vision: UK headquarters. Indian innovation. Global impact. Our flagship products BizTalk360, Turbo360, and Document360 are redefining the enterprise SaaS landscape. Fueled by passionate experts, we re on a growth trajectory aiming for $30 million in annual revenue and beyond. Your Role: Senior Software Development Engineer in Test As a Senior SDET, you will architect, develop, and maintain advanced automated testing frameworks while leading performance, security, and functional testing initiatives to ensure our enterprise SaaS products meet the highest standards of quality and reliability. What You ll Do Test Automation & Framework Development Design and maintain scalable, reusable automation frameworks using C#, Selenium WebDriver (.NET Core), Playwright, or Cypress based on the Page Object Model (POM). Build cross-browser test libraries (Chrome, Firefox, Safari) with parallel execution using Selenium Grid. Performance Testing Develop and execute performance testing strategies using JMeter, LoadRunner, Gatling, simulating real-world user loads. Analyze results to detect bottlenecks and recommend optimizations. Functional & Security Testing Conduct rigorous functional testing ensuring zero-defect releases focused on customer satisfaction. Perform vulnerability assessments using Burp Suite, OWASP ZAP, ensuring compliance with GDPR and SOC2 standards. CI/CD & Agile Integration Automate test scenarios in sprint cycles, integrating shift-left testing into Jenkins, GitHub Actions pipelines. Architect tools for test data generation and environment provisioning. Mentorship & Collaboration Lead and mentor teams on best practices in automation design patterns including Factory, Singleton, and Fluent Interface. Collaborate with cross-functional teams to uphold quality standards. Who You Are Must Have: Bachelor s or Master s degree in Computer Science, Engineering, or related fields. 7+ years of experience in automation, testing, and quality assurance. Expert in C#, Selenium WebDriver, XPath/CSS selectors, and design patterns for automation frameworks. Proficient in REST/GraphQL API testing using Postman, RestSharp. Skilled in performance testing tools (JMeter, LoadRunner, Gatling). Familiar with security testing tools (Burp Suite, OWASP Top 10) and secure coding practices. Experience with CI/CD pipelines and DevOps tools (Jenkins, GitHub Actions, Azure DevOps). Agile methodology expertise (Scrum/Kanban) and shift-left testing mindset. Strong analytical, debugging, and communication skills. Good to Have: Active open-source contributions or GitHub presence in testing frameworks. Knowledge of AI-driven testing tools like TensorFlow, Hugging Face, ChatGPT, or GitHub Copilot. Join a rapidly growing SaaS company with a global footprint. Collaborate with a passionate, innovative team that values growth and impact. Access opportunities to work on cutting-edge technologies and large-scale enterprise projects. Equal Opportunity Employer Kovai.co values diversity and inclusion. We are committed to creating an equitable workplace and welcome candidates from all backgrounds to apply. Apply now and be part of our passionate journey at Kovai.co where passion meets purpose. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or related fields.

Job Title: Product Marketer B2B SaaS | Full-Time | Coimbatore, Tamil Nadu About Kovai.co Kovai.co is a fast-growing tech company delivering cutting-edge enterprise software and scalable SaaS solutions to over 2,500 businesses worldwide. With award-winning products like BizTalk360, Turbo360, and Document360, we are revolutionizing the way companies build, manage, and scale their digital operations. With a $30M revenue target in sight and a commitment to innovation, we re expanding our team with talented individuals who are ready to make an impact. "UK Headquarters. Indian Innovation. Global Impact." Role: Product Marketer Location: Coimbatore, Tamil Nadu Employment Type: Full-Time Industry: B2B SaaS, Enterprise Software As a Product Marketer at Kovai.co, you will be the voice of our products in the market. You ll work closely with product, sales, and marketing teams to craft compelling product messaging, drive demand, and support successful go-to-market strategies. Key Responsibilities Product Messaging & Positioning: Develop and refine messaging that differentiates Kovai.co s products in the competitive SaaS market. Sales Enablement: Equip sales and marketing teams with the tools and collateral they need to communicate product value effectively. Market & Competitive Research: Analyze industry trends, customer segments, and competitors to inform product positioning and marketing strategies. Demand Generation: Design and execute data-driven campaigns to drive awareness, traffic, and lead generation across digital channels. Content Creation: Create engaging and persuasive product-focused content including case studies, whitepapers, blogs, and presentations. Thought Leadership: Represent Kovai.co in the market as a product evangelist through webinars, social media, and public speaking opportunities. Go-to-Market Planning: Collaborate with product teams to plan and execute successful product launches and feature rollouts. Ideal Candidate Profile 3+ years in B2B product marketing, preferably in a SaaS or enterprise software environment. Proven experience with go-to-market (GTM) strategies, customer segmentation, and competitive analysis. Strong storytelling and content development skills with a portfolio of product marketing assets. Experience managing integrated marketing campaigns across webinars, trade shows, social media, and digital platforms. Excellent written and verbal communication skills in English. A data-driven mindset with the ability to derive actionable insights from metrics. Collaborative team player comfortable working across product, sales, and leadership teams. Work with a passionate, mission-driven team transforming global B2B markets Collaborate with international teams on impactful SaaS products Competitive compensation, growth opportunities, and a vibrant work culture Opportunity to lead in a high-growth, profitable tech company Equal Opportunity Employer Kovai.co is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment where everyone can thrive. If you're excited to take your product marketing career to the next level, apply now and become part of a team that's redefining technology and innovation.

Senior Software Engineer Frontend (TypeScript) Location: Coimbatore, Tamil Nadu, India Job Type: Full-Time Company: Kovai.co Join a fast-growing B2B SaaS leader revolutionizing enterprise software. Kovai.co is a trailblazer in the B2B SaaS and enterprise software space. Headquartered in the UK with a strong development presence in India, we power over 2,500 global businesses with award-winning solutions like BizTalk360, Turbo360, and Document360. With a vision backed by innovation and profitability since day one, we are on an exciting journey toward reaching $30 million in annual revenue and we re just getting started. At Kovai.co, our culture is driven by passionate teams committed to customer success, technical excellence, and mutual growth. We're redefining enterprise technology come be a part of it. Role Overview: Senior Frontend Software Engineer (TypeScript + Angular) As a Senior Frontend Engineer, you will play a key role in building scalable, high-performance, and user-friendly web applications using TypeScript, Angular 16+, and modern frontend architecture. You ll collaborate with cross-functional teams to deliver seamless digital experiences to users around the world. Key Responsibilities: Design, develop, and deploy cutting-edge web applications using Angular and TypeScript. Create responsive, pixel-perfect UI components using advanced CSS and SCSS. Write clean, modular, and reusable code with a focus on maintainability and performance. Optimize frontend performance and page load speeds using best practices. Implement unit tests with Jest to ensure robust, testable code. Troubleshoot and resolve cross-browser compatibility issues. Work with Angular Universal for server-side rendering when required. Collaborate closely with UI/UX designers, backend engineers, and product teams. Utilize tools like sentry.io for monitoring frontend performance and tracking issues. Apply concepts from functional programming, DSA, and design patterns to frontend problems. Contribute to micro front-end architecture for enterprise applications. Ideal Candidate Profile: Bachelor's degree in Computer Science or related field. 3 5 years of experience in frontend development using TypeScript and JavaScript (ES6+). Hands-on experience with Angular 16+, and micro front-end frameworks. Proficient in advanced CSS, SCSS, and building component-based UIs. Deep understanding of browser rendering engines, Web APIs, and asynchronous programming. Experience with real-time collaborative tools and libraries such as y.js, ProseMirror, TipTap, or CodeMirror is a strong plus. Prior exposure to sentry.io or similar tools for logging and debugging. Strong problem-solving skills, critical thinking, and attention to detail. Excellent communication skills both written and verbal. Be part of a rapidly scaling global SaaS company. Work with passionate, talented individuals in a collaborative environment. Access to global opportunities and cutting-edge technologies. Competitive compensation and career growth. Equal Opportunity Employer Kovai.co is committed to building a diverse and inclusive workforce. We celebrate individuality and ensure equal employment opportunities regardless of race, gender, religion, or background. Apply Now If you're passionate about frontend engineering and eager to make a global impact, we d love to hear from you. Redefine the future of B2B SaaS with Kovai.co. Qualification : Bachelor's degree in Computer Science or related field.

Salesforce Integration Developer Location: Coimbatore, Tamil Nadu Experience: 3+ Years (1-4 years experience considered) About Winfomi Winfomi is a fast-growing Salesforce consulting firm known for delivering innovative solutions tailored to client needs. With a strong focus on customer satisfaction and operational excellence, our team helps businesses unlock the full potential of the Salesforce platform. Position Overview We are seeking a skilled Salesforce Integration Developer to design, develop, and implement seamless integrations between Salesforce and external systems. This role requires hands-on experience with Salesforce development and integration tools to streamline business processes and enhance operational productivity. Key Responsibilities Design and develop custom Salesforce integrations with external systems using REST APIs, Apex, and middleware tools. Collaborate with stakeholders to gather requirements and translate business needs into integration solutions. Configure and customize Salesforce features to support integration workflows. Perform data mapping, transformation, and migration activities within integration projects. Document integration processes, data mappings, and system configurations for ongoing maintenance. Conduct code reviews and mentor junior developers on best practices. Troubleshoot integration issues, optimize performance, and implement error handling mechanisms. Required Skills & Experience 3+ years of Salesforce development experience, with a focus on integrations. Strong expertise in Salesforce APIs, Apex (sync/async), Visualforce, and Lightning Platform. Experience developing and debugging Lightning Web Components (LWC). Proficient in REST API-based integrations and Salesforce best practices. Familiarity with front-end web technologies: HTML, CSS, JavaScript, JSON, and SQL. Excellent problem-solving, analytical, and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Salesforce certifications (e.g., Platform Developer I) are a plus. Preferred Skills Salesforce Integration Architecture certification. Experience with additional programming languages like Java or Python. Familiarity with version control systems such as Git. Knowledge of enterprise integration patterns and middleware solutions. Passion for continuous learning and staying current with emerging integration technologies. Benefits Work on cutting-edge Salesforce integration projects with diverse clients. Career advancement opportunities with ongoing professional development. Support for Salesforce certifications and continuous skill enhancement. Collaborative, innovative, and dynamic work environment. Apply now to be part of Winfomi s talented Salesforce integration team and advance your career in cloud solutions!

Assistant General Manager Production IT Security Specialist Location: Coimbatore About the Team ZF Wind Power is a key part of the ZF Group, a global leader in automotive technology, powering the future of wind energy. Our Production IT Security team ensures robust cybersecurity measures to protect critical production environments and operations. What You Can Look Forward To Design and implement comprehensive IT security strategies tailored for production environments, focusing on access control, data protection, and system hardening. Lead security audits and vulnerability assessments, providing actionable recommendations to enhance protection. Deliver training and awareness programs for IT and operations teams to promote security best practices. Support deployment and maintenance of security tools, including antivirus, backup systems, and patch management solutions. Collaborate closely with cross-functional teams to integrate security protocols into production processes and infrastructure. Respond promptly to security incidents, conducting investigations and documenting resolutions. Stay informed about emerging cybersecurity threats and technologies to proactively improve security posture. Ensure compliance with organizational policies and industry standards related to IT security. Travel domestically and internationally (up to 50%) to support security initiatives across production sites. Your Profile Bachelor s degree in Electronics and Communication Engineering (ECE), Information Technology, Computer Science, or a related field. Minimum 4 years of experience in IT security, systems administration, or a related technical role. Familiarity with industrial control systems, production networks, and operational technology (OT). Strong knowledge of cybersecurity principles, network security, firewalls, and endpoint protection tools. Excellent analytical, problem-solving, and communication skills. Proven ability to manage multiple projects and work independently. Willingness to travel extensively as required by the role. Innovative Environment: Work at the cutting edge of technology within a culture that encourages creativity and continuous learning. Diverse & Inclusive Culture: Thrive in an environment that values diversity, equity, and inclusion, promoting collaboration and mutual respect. Career Development: Access extensive training and clear career advancement opportunities. Global Presence: Engage with international teams and projects as part of a leading global automotive supplier. Sustainability Focus: Contribute to eco-friendly initiatives and a commitment to reducing environmental impact. Employee Well-being: Benefit from comprehensive health programs, flexible work arrangements, and a supportive workplace culture. Join Us Become a key player in securing the future of renewable energy production with ZF Wind Power. Apply now for the Assistant General Manager Production IT Security Specialist role. Our Commitment to Diversity, Equity & Inclusion (DEI) At ZF, we foster a culture of inclusion where diversity is celebrated and barriers are removed so all employees can reach their full potential. This commitment shapes how we operate and innovate as we advance the future of mobility. Qualification : Bachelors degree in Electronics and Communication Engineering (ECE), Information Technology, Computer Science, or a related field

Job Title: Product Manager SaaS | Full-Time | Coimbatore, Tamil Nadu About Kovai.co Kovai.co is revolutionizing enterprise software with powerful SaaS products like: BizTalk360 Comprehensive monitoring and analytics for BizTalk Server Turbo360 End-to-end observability platform for Azure services Document360 AI-powered knowledge base software With UK headquarters and innovation rooted in India, we re on a rapid growth path targeting $30 million in annual revenue and we re just getting started. Your Role: Product Manager Location: Coimbatore, Tamil Nadu Employment Type: Full-Time Industry: Enterprise Software, B2B SaaS As a Product Manager at Kovai.co, you will own the complete product lifecycle from ideation through launch and optimization, delivering solutions that delight users and drive business growth. Key Responsibilities Drive end-to-end product lifecycle management for our SaaS products. Define product strategy, roadmap, and feature prioritization aligned with business goals. Create clear use cases, user stories, and detailed requirements to guide development. Collaborate closely with design, engineering, and marketing teams to ensure timely, high-quality releases. Analyze product usage data and customer feedback to continuously improve usability and user experience. Lead cross-functional initiatives to launch new features and enhancements successfully. Who You Are 2 4 years experience in product management or software implementation. Strong software engineering background combined with hands-on product management experience. Proven track record managing products through full life cycles in SaaS environments. Proficient in data analysis and modeling with tools like Excel and Google Analytics. Skilled problem-solver with great attention to detail and execution focus. Excellent written and verbal communication skills with an ability to articulate business challenges and solutions. Experience working in Agile/Scrum development teams is preferred. Be part of a fast-growing SaaS company with global reach and ambitious goals. Work alongside passionate teams focused on innovation, customer success, and impact. Opportunity for professional growth and learning in a vibrant culture. Equal Opportunity Employer Kovai.co is committed to fostering diversity and inclusion in the workplace. We welcome candidates from all backgrounds and provide equal opportunities to build rewarding careers. If you re driven to lead impactful products that power businesses worldwide, apply now to join Kovai.co where passion meets purpose.

UI/UX Designer Location: Coimbatore, Tamil Nadu Experience: 0 1 Year Qualification: Any Degree (2024 2025 Passed Outs) Employment Type: Full-Time, Onsite Join Our Creative Team as a UI/UX Designer in Coimbatore! We are seeking a creative and detail-oriented UI/UX Designer with up to 1 year of hands-on experience to design seamless, user-friendly digital experiences. As part of our dynamic team in Coimbatore, you ll collaborate with product managers, developers, and fellow designers to craft intuitive interfaces for web and mobile applications. Key Responsibilities: Conduct user research, analyze behaviors, and gather design requirements. Develop wireframes, prototypes, user flows, and mockups for web and mobile platforms. Design visually appealing, consistent, and responsive user interfaces. Work closely with developers to ensure pixel-perfect implementation of designs. Maintain and enhance design systems and reusable component libraries. Conduct usability testing and refine designs based on user feedback. Stay current with the latest UI/UX design trends, tools, and best practices. Required Skills & Tools: Proficient with design and prototyping tools such as Figma, Adobe XD, Adobe Illustrator, and Photoshop. Strong understanding of user-centered design principles and visual design. Ability to create wireframes, mockups, and interactive prototypes. Familiarity with design systems and collaborative design workflows. Excellent communication and teamwork skills. What We Offer: Competitive salary based on experience. Opportunities to work on diverse, impactful digital projects. Creative freedom with ownership of your design work. Supportive and collaborative team environment. Career growth and ongoing learning opportunities. Apply Now Kickstart your UI/UX design career in Coimbatore and create meaningful digital experiences that delight users!

Job Title: Manager Product Management Department: Product Management Location: Coimbatore Experience: 8-14 Years Qualification: B.E Mechanical, Mining Engineering Number of Positions: 1 Job Description: We are looking for an experienced Manager Product Management to lead and implement business development initiatives for our crushing and screening business. The ideal candidate will have a deep understanding of market requirements, customer needs, and technical product solutions, and will work closely with various internal stakeholders, including Business Development, Engineering, and Spares teams. This role focuses on driving product development, enhancing market positioning, and ensuring the successful launch of new products. Key Responsibilities: Business Development: Develop and implement business strategies in alignment with the company s overall business goals, focusing on the crushing and screening market. Customer Engagement: Engage with customers to solve queries, understand their needs, and provide effective technical solutions. Product Development: Collaborate with the Engineering team to define product requirements, specifications, and roadmaps based on market demands and customer feedback. Product Lifecycle Support: Support the Engineering team throughout the product development lifecycle, from ideation and concept development to prototyping, testing, and final release. Market Positioning & Strategy: Develop strategies to enhance the product s value proposition, positioning, and differentiation in the market. Work with Engineering and the Head of Spares & Product Management to drive these initiatives. Product Documentation & Sales Support: Create and update technical documentation, USPs, and literature to support training. Provide product insights and support to the Sales & BD teams. New Product Launch: Co-develop plans for new product launches with cross-functional teams, ensuring the timely delivery and quality of new products. Market & Competitor Analysis: Conduct in-depth market and competitor analysis to identify trends, competitor pricing, and opportunities for product differentiation. Industry Standards & Technology Insights: Stay updated on industry standards, regulations, and emerging technologies related to crushing and screening equipment. Provide proactive insights to management. Stakeholder Relationship Management: Build and maintain strong relationships with key stakeholders and customers to foster profitable business partnerships. Performance Analysis & Optimization: Monitor product performance metrics and quality, identify areas for improvement, and ensure customer satisfaction and sales revenue growth. Skills & Competencies: Proven Experience: Significant experience as a Product Manager or in a similar role within the crushing, screening, and washing equipment manufacturing industry. Technical Expertise: Strong technical knowledge of crushing, screening, and washing equipment, including design, functionality, and applications. Analytical Skills: Strong analytical and project management skills with a proven ability to analyze market trends, customer needs, and competitive landscapes. Travel Willingness: Willingness to travel for customer visits, market studies, trade shows, and industry events. Leadership & Collaboration: Excellent collaboration and communication skills to work cross-functionally with various teams. Impactful Role: Opportunity to lead product management initiatives for a key business segment. Career Growth: Be part of a growing team with significant impact on business and product strategy. Competitive Compensation: Attractive salary and benefits with opportunities for professional development. This position offers a great opportunity for someone with the right technical background and leadership experience to make a significant impact on our product portfolio and market strategy. Qualification : B.E Mechanical, Mining Engineering

Job Title: Digital Marketing Specialist Qualification: Any degree Experience: Minimum 3 years Work Location: Coimbatore Job Responsibilities: Conduct research on products, services, and current strategies to uncover new digital opportunities. Develop comprehensive digital marketing strategies and set key performance indicators (KPIs) to achieve business goals. Perform market analysis to understand customer behavior and design effective buyer personas. Analyze web traffic metrics and propose strategies to enhance the online presence. Create, manage, and optimize SEO/SEM, Facebook, Instagram, Display, and Email marketing campaigns to meet business objectives. Implement and monitor performance tracking methods to evaluate campaign effectiveness. Set up and manage conversion tracking using tools like Google Tag Manager, Facebook Pixel, Google Analytics, Hotjar, and others. Build and maintain strong client relationships through regular performance reporting and meetings. Optimize campaign strategies and advertising budgets across various digital channels to meet business goals. Required Skills: Proven experience (minimum 4 years) as a Digital Marketing Strategist or in a similar role. Demonstrable expertise in SEO/SEM, Facebook, Display, and CRM software. Experience in implementing and optimizing Google Ads, Facebook, Instagram, and Native Ads campaigns. Solid understanding of performance analytics tools such as Google Analytics, Hotjar, etc. Hands-on experience with online marketing tools and best practices. Excellent verbal and written communication skills. Strong analytical mindset and project management capabilities. Experience in client communication, with the ability to manage status meetings effectively. Qualification : Any degree

We are currently seeking a highly motivated and experienced Area Business Manager to join our retail team. As an Area Business Manager, you will be responsible for overseeing and managing the retail operations within your designated area. This is a key leadership role where you will be responsible for driving sales, achieving targets, and ensuring the overall success of our retail stores. Responsibilities: - Develop and implement strategic plans to drive sales growth and achieve business objectives within the retail sector - Manage and oversee the performance of multiple retail stores within the designated area - Monitor and analyze sales data, market trends, and competitor activities to identify opportunities for improvement and growth - Provide guidance and support to store managers in achieving sales targets and delivering exceptional customer service - Conduct regular store visits to ensure compliance with company policies, procedures, and visual merchandising standards - Collaborate with cross-functional teams to develop and execute marketing and promotional campaigns to drive footfall and increase brand awareness - Recruit, train, and develop retail staff to ensure a high level of product knowledge and customer service skills - Monitor inventory levels and ensure adequate stock availability to meet customer demands - Build and maintain strong relationships with key stakeholders, including suppliers, landlords, and local community organizations Requirements: - Bachelor's degree in Business Administration, Retail Management, or a related field - Proven experience as an Area Business Manager or similar role within the retail industry - Strong leadership skills with the ability to motivate and inspire a team - Excellent analytical and problem-solving abilities - Exceptional communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Proficient in Microsoft Office Suite and retail management software - Willingness to travel within the designated area as required Qualification : Bachelor's degree in Business Administration, Retail Management, or a related field

Position: Sheet Metal Technician 80T Punch Press Location: Coimbatore Department: Sheet Metal Value Concept 80T Punch Press Employee Type: Staff Experience: 3 7 years Purpose of the Role Complete **shift-wise production targets** efficiently. Maintain **machine performance, utilization, and uptime**. Achieve **100% quality** for all manufactured parts. Implement and follow **Total Quality Management (TQM)** initiatives. Key Responsibilities Production & Operations Ensure all materials and resources are ready for manufacturing. Operate machines efficiently to meet production targets. Observe, identify, and report **abnormalities** through supervisors. Ensure **first-part self-inspection** and approval before QA submission. Record process details accurately in machine log registers. Ensure finished products match router quantity and quality requirements. Stack each finished part correctly in zip-lock covers or bins. Achieve **machine utilization of over 90%** consistently. Equipment & Maintenance Maintain machines in **proper working condition**, including lubrication. Arrange and set up material handling equipment and machinery. Ensure measuring instruments are in **good condition and calibrated**. Allocate work to employees during machine breakdowns or idle time. Quality & Continuous Improvement Study drawings, customer specifications, and tools to understand requirements. Develop and **improve manufacturing processes** based on product requirements. Ensure strict adherence to **TQM initiatives and quality standards**. Support process improvement activities to enhance efficiency and reduce scrap. Safety & Compliance Maintain a **safe and clean workplace** at all times. Follow all **safety rules, regulations, and company policies**.

Position: Technician QA In Process Inspection Location: Coimbatore Department: QA In Process Inspection Employee Type: Staff Purpose of the Role Responsible for **in-process, dimensional, and final inspection** of products. Ensure timely stage-wise, final inspection, and **First Article Inspection (FAI)**. Prepare and maintain quality documentation and reports. Conduct product and process audits. Ensure adherence to **Quality Management System (QMS)** and customer quality requirements. Handle **non-conformances** and ensure corrective and preventive actions are implemented. Key Responsibilities & Accountabilities Inspection & Quality Control Perform **in-process, dimensional, and final inspections** to achieve quality targets. Execute QC activities to reduce **COPQ (Cost of Poor Quality)** and scrap. Ensure highest quality output that meets customer expectations in a cost-effective manner. Carry out critical inspections and ensure job closure by technicians, accurately recorded in **route cards/Oracle system**. Quality Documentation & Reporting Prepare and maintain **quality plans** complying with drawings, process documents, and customer requirements. Prepare **FAI documents (Form 1, 2, and 3) as per AS9102** for allocated projects. Inspect full and partial FAI parts and verify associated documents and reports. Maintain records as per **TQM, AS9100, Nadcap**, and customer standards. Audits & Continuous Improvement Conduct **product and process audits** as per audit schedules. Raise alerts for non-conformance/deviations and ensure resolution. Verify implementation of **Corrective Actions and Preventive Actions (CAPA)**. Analyze quality data to identify trends and participate in **New Product Development (NPD)** to identify quality requirements. Team Coordination & Training Allocate work to technicians and monitor shift-wise progress. Provide **on-the-job training and guidance** to new joiners. Track operator performance, provide feedback, and support skill development. Dimensional & Material Inspection Conduct **dimensional inspections** of composite parts, metallic parts, and tooling as per inspection plans. Prepare, review, and maintain inspection reports for composites, metallic parts, and tooling. Required Skills & Competencies Knowledge of **dimensional inspection techniques** for composites, metallic parts, and tooling. Familiarity with quality standards such as **AS9100, Nadcap**, and customer-specific requirements. Strong **documentation and reporting skills**. Ability to identify process improvements and implement corrective actions. **Team coordination, mentoring, and training** capabilities. **Analytical thinking** and proficiency in using advanced quality control tools.

Senior Sales Specialist Location: Coimbatore, Tamil Nadu Experience: 6+ Years (Must) Work Mode: Work From Office (WFO) Job Summary We are hiring experienced Enterprise Senior Sales Specialists in Coimbatore to focus on appointment setting and lead generation for the USA market. The ideal candidate will be responsible for proactive outreach, qualifying leads, and booking meetings with key decision-makers such as CXOs and founders. You will work closely with the US-based sales team to ensure a consistent pipeline of high-quality, qualified meetings. Key Responsibilities Outbound Prospecting & Lead Generation: Identify and engage potential clients through cold calls, emails, LinkedIn outreach, and other channels. Appointment Setting: Schedule meetings with CXOs, Founders, and decision-makers in funded startups, SMBs, and enterprises. Multi-Channel Outreach: Use tools like LinkedIn Sales Navigator, HubSpot, Apollo.io, and Seamless.ai for efficient prospecting. CRM Management: Track and manage leads, follow-ups, and appointment bookings using HubSpot or similar CRM platforms. Follow-Up & Relationship Building: Nurture prospects to improve conversion rates and strengthen client relationships. Collaboration: Work closely with USA sales and presales teams to align efforts with sales goals and target accounts. Performance Tracking: Maintain accurate outreach activity records and report on appointments scheduled. 6+ years of experience in B2B outbound sales, lead generation, or appointment setting. Proven success in booking qualified meetings within the USA market. Excellent verbal and written communication skills in English. Experience selling AI, Data, Cloud, or IT services is a plus. Hands-on proficiency with sales outreach tools such as LinkedIn Sales Navigator, HubSpot, Apollo.io, and Seamless.ai. Strong objection handling, lead qualification, and relationship-building skills. Self-motivated, target-driven, and able to work effectively in a fast-paced environment. Opportunity to work on high-impact sales campaigns targeting the USA market. Collaborative work environment with growth and learning opportunities. Use cutting-edge sales technology tools. Be part of a motivated, high-performing sales team. Apply Now If you have a passion for B2B sales and a proven track record in lead generation and appointment setting for the USA market, apply now to join us as a Senior Sales Specialist in Coimbatore!

Position: Technician Assembly (Air Intake) Location: Coimbatore Department: Assembly Air Intake Employee Type: Staff Purpose of the Role Execute **assembly activities for metallic parts** as per daily production plan. Ensure responsiveness to customer needs and **timely delivery**. Maintain quality standards to achieve **zero-defect output**. Optimize **resource utilization**, including materials, tools, and machinery. **100% adherence to standard operating procedures (SOPs)** for defect-free component delivery. Key Responsibilities & Accountabilities Assembly Operations & Quality Execute assembly tasks for **on-time delivery of defect-free products**. Follow assembly processes and **suggest improvements** for quality, delivery, and cost reduction. Maintain **Cost of Poor Quality (COPQ)** within acceptable limits. Analyze and resolve customer complaints using **QC story methodology**. Execute daily workloads, adhering to **cycle times**. Collect **BOM parts** and verify against router & MTS for operations. Manufacture **FAI and production parts with 100% quality**. Perform **Bush & Helicoil, pin installation**, and other specialized assembly operations. Training & Supervision Guide and provide **on-the-job training** to fresh technicians to improve skill levels. Track operator performance, provide feedback, and drive **continuous skill development**. Equipment & Tools Management Ensure machines and tools are **functioning correctly** to meet production targets. Follow assembly work instructions using **pneumatic hand tools and cutting tools**. Maintain knowledge of **consumables specifications**, preparation, application, shelf life, and expiry. Check **jigs & fixtures calibration** before starting work. Ensure inspection parameters are adhered to as per MTS, recording in **SIR reports** with calibrated instruments. Process & Systems Compliance Update **ERP** with stage completion after finishing work order operations. Achieve **OLE (Work Order Scanning) above 90%** as planned. Follow **PPE guidelines**, identify **near-miss incidents**, and implement monthly **Kaizen initiatives**. Continuous Improvement & Learning Collaborate with the automation team to identify use cases and implement **process improvement initiatives**. Stay updated on latest technologies and tools in assembly; suggest and implement them where applicable.

Job Title: Technical Manager Electronics NPD Quality Department: ETG Location: Coimbatore Experience Required: 10 15 Years Education: B.E / B.Tech in ECE, EEE, or EIE M.E / M.Tech in ECE, EEE, or EIE Job Summary: We are seeking an experienced and detail-oriented Technical Manager Electronics NPD Quality to lead quality assurance activities for instrument clusters and driver information systems. The ideal candidate will ensure robust implementation of automotive quality standards throughout the product development lifecycle, serve as a key liaison with customers, and drive continuous improvement in product and process quality. Key Responsibilities: Act as the primary point of contact for customer quality concerns, managing complaints, identifying root causes, and ensuring effective resolution. Oversee and implement quality systems including APQP, PPAP, and core tools, ensuring compliance with automotive industry standards. Perform detailed root cause analysis (RCA) and implement corrective and preventive actions for issues arising during new product development (NPD). Apply quality methodologies such as 7QC Tools, 8D, and structured problem-solving techniques to improve product quality and reliability. Collaborate with cross-functional teams (CFTs) and customers to ensure smooth and successful new product introductions (NPIs) for electronic displays and clusters. Ensure design quality by enforcing best practices such as Design for Manufacturability (DFM) and Design for Assembly (DFA). Lead failure analysis and circuit troubleshooting for PCBAs and electronic components during development and validation phases. Support hardware and software validation, with specific focus on instrument clusters and driver information system technologies. Maintain a strong customer-centric mindset, aligning quality deliverables with customer expectations and program milestones. Technical Skills & Requirements: Proven expertise in NPD Quality Systems, including APQP, PPAP, IATF 16949, and the 5 Core Tools. Deep understanding of instrument cluster and driver information system technologies. Strong background in failure analysis, circuit analysis, and electronic troubleshooting. Hands-on experience in software and hardware validation of automotive electronics. Familiarity with DFM, DFA, and product integration into automotive dashboards. Excellent communication and interpersonal skills with a demonstrated ability to manage customer quality expectations effectively. Strong analytical and problem-solving skills, with a structured approach to quality improvement initiatives. Qualification : M.E / M.Tech in ECE, EEE, or EIE

Job Title: Mechanical Design Lead Department: ETG Location: Coimbatore Experience Required: 5 15 Years Education: B.E / B.Tech in Mechanical or Mechatronics M.E / M.Tech in Mechanical or Mechatronics Job Summary: We are seeking a highly skilled and detail-oriented Mechanical Design Lead to drive the design and development of automotive components and systems. The ideal candidate will have extensive experience in Creo, a strong background in mechanical design principles, and a solid understanding of manufacturing processes for plastics, sheet metal, and die casting. Key Responsibilities: Develop and refine 3D models of automotive components such as engines, transmissions, chassis, body panels, and enclosures using Creo. Assemble individual components into larger vehicle modules or systems within the CAD environment. Create and evaluate conceptual designs based on customer requirements and engineering standards. Optimize designs for manufacturability, performance, and cost using Creo s advanced design tools such as Behavioral Modeling. Perform FEA and CFD simulations using Creo to validate mechanical performance under stress, thermal, and dynamic conditions. Design complex sheet metal parts and freeform surfaces for bodywork, enclosures, and aerodynamic structures. Create detailed 2D manufacturing drawings with accurate dimensions, GD&T, and annotations. Apply robust design methodologies including DFMEA, DFA, and DFM to ensure product quality and manufacturability. Collaborate with cross-functional teams during product development and lead design reviews. Support the design and development of plastic components, especially for instrument clusters, infotainment systems, and display housings. Technical Skills & Requirements: Expert-level proficiency in Creo and strong working knowledge of AutoCAD. Deep understanding of plastic component design, sheet metal, and die casting processes. Proven experience in product design and development, including: Design calculations Design of Experiments (DoE) GD&T and stack-up analysis Design validation and optimization Knowledge of LCD/TFT instrument clusters, infotainment systems, and related mechanical packaging. Strong command of design for manufacturing and assembly principles. Excellent communication and collaboration skills to work with internal teams and external stakeholders. Qualification : M.E / M.Tech in Mechanical or Mechatronics

Job Title: Senior Engineer Motor Design (Mechanical) Location: Coimbatore Function: E&E Motor Experience: 2 9 years Key Purpose Drive the development and mechanical design of induction motors and high-efficiency special electric machines, including PMSM (Permanent Magnet Synchronous Motor) and synchronous reluctance (Syn Rel) motors, ensuring robust performance, reliability, and compliance with industry standards. Educational Qualification & Experience Bachelor s or Master s degree in Mechanical Engineering 2 to 7 years of hands-on experience in the mechanical design of electric motors, specifically Induction motors, PMSM, or synchronous reluctance motors Strong familiarity with motor design principles and industry practices Key Responsibilities Lead mechanical design, prototyping, and validation of induction and special electric motors Manage engineering change processes related to motor design and ensure timely statutory approvals Understand Voice of Customer (VOC) inputs to formulate design strategies aligned with performance goals Perform structural, thermal, and rotor dynamic analyses to optimize mechanical and thermal motor performance in collaboration with the electrical engineering team Evaluate how mechanical stresses affect motor performance and balance design for optimal testing and durability Ensure designs meet applicable standards such as IEC, NEMA, including mounting, dimensions, noise, vibration, and ingress protection criteria Qualification : Bachelors or Masters degree in Mechanical Engineering

Senior Information Security Analyst Location: Coimbatore, India Experience: 8 12 Years Job Type: Full-Time Reports To: Head of Information Security About MaxVal MaxVal started in 2004 as an Intellectual Property (IP) services company, with a strong focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Long before digital transformation became an industry norm, MaxVal was already developing technology-enabled IP solutions. Over time, these tools evolved into enterprise-grade products that we now deliver to over 600 clients globally. Backed by a team of 725+ professionals, we continue to innovate to ensure customer and employee success in a rapidly evolving industry. Job Summary We are seeking a Senior Information Security Analyst to join our growing team in Coimbatore. In this role, you will be responsible for strengthening MaxVal s security posture by managing and upgrading our security infrastructure, enforcing data protection protocols, and ensuring compliance with international standards. You will work closely with various business and technical teams to ensure the confidentiality, integrity, and availability of enterprise systems and data. Key Responsibilities Security Infrastructure & Operations Oversee and maintain enterprise security systems, including firewalls, endpoint protection, encryption protocols, and intrusion detection/prevention systems (IDS/IPS). Perform regular vulnerability assessments, patch management, and penetration testing. Configure and monitor SIEM tools and other security monitoring platforms. Risk Management & Compliance Conduct internal risk assessments, security audits, and gap analyses. Support implementation of ISO 27001, NIST, and other relevant compliance frameworks. Evaluate third-party risks and review vendor contracts for data privacy and security clauses. Access Control & Data Protection Manage access policies and ensure role-based access control (RBAC) is consistently enforced. Safeguard sensitive data through appropriate use of encryption, multifactor authentication (MFA), and data loss prevention (DLP) tools. Investigate security incidents and ensure root cause analysis and remediation. Security Awareness & Incident Response Deliver employee training programs to promote security best practices across the organization. Lead incident response efforts, documenting events and implementing corrective actions to prevent recurrence. Stay informed about emerging threats, vulnerabilities, and industry trends. Qualifications Education: B.E. / B.Tech in IT, or B.Sc. / M.Sc. in Computer Science or equivalent Experience: 8 12 years of experience in information security, preferably in a technology or SaaS environment Technical Skills Proficiency in managing network security, endpoint protection, and encryption technologies. Experience with SIEM tools, vulnerability scanning platforms, and penetration testing. Familiarity with cybersecurity compliance frameworks (e.g., ISO 27001, NIST, GDPR). Ability to write and maintain security documentation and audit reports. Soft Skills Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Detail-oriented and capable of handling multiple priorities in a fast-paced environment. Qualification : B.Sc. / M.Sc. in Computer Science or equivalent