Customer Journey Jobs in Pune

262 Jobs Found

VE

UX Designer

Verificient

2+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: UX Designer Location: Pune Experience: 2+ years About the Role We re seeking a talented Junior UX Designer to transform user experience journeys into pixel-perfect, visually stunning interfaces. You ll collaborate closely with design leads and engineers within an agile environment to build a highly responsive, dynamic web application delivering a seamless, desktop-like experience across all major browsers. This is not just a project, but a next-generation product that aims to delight users with cutting-edge Web UI technologies and world-class UX design. You ll work alongside some of the best engineers and designers in the industry who are passionate, self-driven, and committed to innovation. Responsibilities Collaborate with cross-functional teams including engineering, customer service, and QA as a key member of the UX team. Work with the Design Lead to ensure concepts align with customer expectations and desired outcomes. Create detailed documentation to facilitate smooth and efficient development. Deliver pixel-perfect mockups, icons, and design assets. Iterate designs to refine and validate solutions, accounting for various devices, platforms, and edge cases. Design elegant micro-interactions that enhance the user experience. Align your work with the overall User Experience strategy and design system by partnering with UX Leads to ensure consistency. Manage multiple design projects efficiently and communicate creative ideas effectively. Requirements 2+ years of experience with a strong portfolio showcasing your design work. Proven ability to create wireframes, prototypes, and storyboards for responsive interfaces on desktop and mobile. Proficiency with design tools such as Adobe XD, Photoshop, Sketch, Illustrator, and InVision. Basic understanding of front-end technologies: HTML5, CSS3, JavaScript. Creative problem-solver with a passion for experimenting and using data to improve experiences. Quick learner with adaptability and a drive to become the local expert. Strong communication skills with the ability to present and defend your designs. Awareness of the latest design trends and best practices. Understanding of cross-browser compatibility challenges and how to address them. Experience with JavaScript and Object-Oriented Programming is a plus. Positive attitude, strong work ethic, and a good sense of humor. Availability to work in EST time zone preferred. If you re ready to create beautiful, user-centric designs and grow your career in a fast-moving environment, we d love to hear from you!

Ux Designer Ux designer Full-Time User experience
AS

Director Customer Services

Accops Systems

12+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)

Director Customer Services customer services Full-Time
AS

Manager Sales And Customer Success

Ambit Software

5-10 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Sales & Marketing Manager Location: Pune Experience: 5 10 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a dynamic Sales & Marketing Manager to lead our sales team and drive customer success initiatives. This role requires a proven leader with strong experience in client acquisition, sales strategy, and customer retention. The ideal candidate will have expertise in CRM solutions, sales management, and building lasting customer relationships. Key Responsibilities Sales Management: Lead Generation & Pipeline Management: Oversee and manage the sales pipeline, ensuring consistent lead generation, qualification, and timely follow-ups. Client Acquisition: Lead the sales team to acquire new clients by offering tailored CRM and business process solutions. Sales Strategy & Execution: Develop and implement effective sales strategies aimed at driving revenue growth and meeting business targets. Relationship Building: Establish and nurture strong relationships with prospective clients, understanding their needs and offering comprehensive, customized solutions. Team Development & Performance: Provide leadership, training, and coaching to the sales team to improve skills, meet KPIs, and achieve team objectives. Customer Success Management: Client Onboarding & Implementation: Ensure seamless onboarding for new clients, helping them implement CRM systems and related services effectively. Customer Retention & Expansion: Develop and execute strategies to enhance customer satisfaction, reduce churn, and generate expansion opportunities within existing accounts. Strategic Consultation: Act as a trusted advisor, helping clients optimize the value they get from CRM, data management, and business process solutions. Upselling & Cross-selling: Identify opportunities for upselling and cross-selling additional services, working closely with the sales team to expand our services within existing client accounts. Customer Health Monitoring: Regularly track and monitor client health, anticipating challenges and proactively addressing any risks. Reporting & Metrics: Measure and report on the effectiveness of sales and customer success initiatives, including key metrics like customer satisfaction, churn, and sales performance. Qualifications & Skills 5-10 years of experience in sales management and customer success, ideally in CRM or related services. Proven ability to drive sales, enhance customer retention, and improve overall customer satisfaction. Strong leadership capabilities, with experience in managing and coaching sales teams. Excellent communication, interpersonal, and relationship-building skills. Ability to develop and execute sales strategies and customer success plans. Familiarity with CRM platforms such as Salesforce, HubSpot, etc., is a plus. Upselling and cross-selling experience is highly valued. Qualification : Any Graduate

Manager Sales Manager sales Sales Manager Customer
FA

Plant Pc&l Supervisor

Faurecia Automotive Seating India Private Limited

5-8 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Position: Plant PC&L Supervisor Location: Pune Company: FORVIA A Global Leader in Sustainable Mobility About FORVIA FORVIA is at the forefront of automotive innovation, delivering smart, safe, and sustainable mobility solutions. As the world s 7th largest automotive supplier, we employ over 157,000 people across 43 countries. Our work is found in 1 out of every 2 vehicles globally. We are committed to pioneering change in clean mobility, vehicle interiors, electronics, and lifecycle solutions. Your Mission As a Plant PC&L Supervisor, you will oversee internal logistics operations from the receipt of materials to the shipment of finished goods. Your role is critical in ensuring smooth, efficient material flow throughout the plant, supporting production demands, and maintaining high standards of operational excellence. Key Responsibilities Internal Logistics & Material Flow Ensure timely and accurate delivery of materials to production lines using internal transport systems (e.g., small trains). Oversee unloading of incoming materials and maintain a clean, organized warehouse and stocking areas. Track supplier delivery performance and manage alert systems in picking zones to address discrepancies. Customer Delivery & Outbound Logistics Monitor and manage sequencing operations to ensure timely and accurate customer deliveries. Supervise the preparation and loading of finished goods, ensuring compliance with customer requirements. Track shipment status, communicate any delivery failures, and contribute to the reduction of Misdeliveries per Million (MPM). Logistics Operations & Systems Implement and maintain logistics fundamentals such as traceability, booking systems, labeling, and container management. Apply and reinforce First In, First Out (FIFO) practices with proper visual and physical control systems. Team & Resource Management Organize and allocate manpower and equipment to meet production and logistics needs. Lead, train, and coach a team of logistics operators to achieve high levels of performance and engagement. Continuous Improvement Identify and implement process improvements to increase productivity and efficiency within logistics operations. Your Profile Education Graduate in any discipline (logistics, supply chain, or related fields preferred). Experience 5 to 8 years of experience in production or logistics within an industrial or manufacturing environment, preferably automotive. Skills & Competencies Strong understanding of logistics principles and systems (MRP, FIFO, MPM). Proven leadership and team management capabilities. Strong communication, organizational, and problem-solving skills. Focus on operational efficiency, customer satisfaction, and continuous improvement. Global Career Opportunities: With operations in 43 countries, career mobility and growth are part of the journey. Learning & Development: Access to FORVIA University with more than 22 hours of annual training, online and on-site. Inclusive & Diverse Culture: We promote diversity through inclusive hiring, global collaboration, and gender equity goals. Sustainability Commitment: As the first global automotive group certified under the SBTi Net-Zero Standard, we aim to achieve CO Net Zero by 2045, guided by the principles of use less, use better, and use longer. Innovation-Driven Work: Be part of a team that s shaping the future of mobility through advanced technologies and digital transformation. Be a Part of Something Bigger Join FORVIA and play an essential role in driving efficient, sustainable, and high-performing logistics that power the future of automotive mobility. Qualification : Graduate in any discipline (logistics, supply chain, or related fields preferred)

Plant Supervisor Plant supervisor Full-Time Production planning
SM

Customer Service Officer

Sbi Mutual Fund

2-6 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Customer Service Officer Department: PDM Domestic Business Location: Pune Experience Required: 2 to 6 Years Qualification: Graduate / Master s Degree (Mandatory) Certifications: MDF Certified (Preferred), NISM (Desirable) Reports To: Branch Head / Regional Customer Service Lead Role Overview: The Customer Service Officer acts as a vital link between the AMC and investors by ensuring exceptional service delivery, complaint resolution, transaction processing, and regulatory compliance. This role involves managing walk-in clients, coordinating with registrars (R&T agents), and supporting the field sales team to strengthen client relationships and improve overall investor experience. Key Responsibilities: Customer Interaction & Support Handle walk-in investors with professionalism and a service-first approach. Promptly respond to investor queries, complaints, and requests across mutual fund products. Assist clients in processing transactions including Purchase, Redemption, Switch, SIPs, and Special Products. Transaction Processing & Coordination Coordinate with R&T agents (Registrar & Transfer Agents) to ensure timely and accurate resolution of investor requests. Ensure adherence to SEBI-prescribed cut-off timings and accurate documentation. Sight credits in bank accounts for reported transactions and validate cash flows. Reporting & Regulatory Compliance Prepare and maintain accurate Daily MIS, Monthly Reports, Time Stamping Register, and Daily Transaction Report (DTR). Submit High-Value Transaction Reports and other regulatory reports in a timely manner. Stay updated with the latest SEBI guidelines and internal compliance procedures. Product Knowledge & Communication Stay informed about SBIMF product offerings, market movements, and mutual fund regulations. Educate investors on product features, regulatory norms, and documentation requirements. Draft and review investor communication content in a clear, accurate, and professional manner. Sales Support & Branch Operations Support the field sales team in ensuring clients receive smooth service post-sales. Contribute to branch-level investor engagement programs and awareness initiatives. Maintain an environment of operational excellence and risk control at the customer touchpoint. Key Skills & Competencies: Technical Skills: In-depth understanding of mutual fund operations and SEBI regulatory norms Familiarity with R&T coordination and transaction processing workflows Proficiency in MIS preparation, record keeping, and compliance reporting Behavioral Competencies: Excellent verbal and written communication skills Customer-centric mindset with a proactive problem-solving approach Strong attention to detail and commitment to process integrity Ability to multi-task and prioritize under time-sensitive environments Team-oriented with a collaborative working style Mandatory Requirements: Graduate or Postgraduate in any discipline 2 6 years of customer service experience in mutual fund or BFSI sector Knowledge of SEBI regulations and mutual fund products Excellent communication and investor handling skills Desirable Profile: NISM Certification (especially Series V-A: Mutual Fund Distributors) Experience in a mutual fund branch / R&T / back-office operations Familiarity with handling large volume transactions and investor footfalls Strong drafting ability for investor communication and regulatory correspondence Job Summary: The Customer Service Officer plays a pivotal role in delivering high-quality service at the branch level, ensuring smooth transaction processing, investor satisfaction, and compliance with regulatory norms. This role contributes directly to investor retention, brand credibility, and seamless operational flow for SBIMF's Pune branch. Qualification : Graduate / Masters Degree (Mandatory)

Customer Service Customer Service Officer Service officer
UM

Advisor Demand Generation

Unbound Marketing Pvt Ltd

1+ Year | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Advisor Demand Generation Location: Pune (Work From Office) Employment Type: Full-Time Experience: 2 to 3 years About the Role: UnboundB2B is seeking a motivated Advisor for its Appointment Setting and Demand Generation operations. The ideal candidate will have 1-2 years of experience in B2B sales, appointment setting, and lead generation. This role focuses on setting qualified appointments, collaborating closely with the Campaign Manager, and contributing to customer satisfaction (C-SAT) goals. Roles and Responsibilities: Conduct sales pitch calls to prospective customers aimed at appointment setting and generating new business opportunities. Connect and engage with prospects on LinkedIn as part of the lead generation process. Identify, qualify, and generate leads within the defined international market territory. Create and maintain a comprehensive database of prospective clients. Collaborate effectively with internal teams and client-facing teams to align strategies. Manage phone and email interactions with customers to build strong relationships, provide excellent customer service, and develop sales opportunities. Work in coordination with sales and support teams to achieve customer satisfaction, revenue goals, and long-term account growth in line with company strategy. Qualifications & Education: Minimum 1-2 years of experience as a Business Development Executive or in a similar sales role within B2B, Lead Generation, or IT Sales industry. Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred. Preferred Skills: Excellent verbal and written communication skills in English. Updated with the latest technologies and IT industry trends. Willingness to work night shifts as per business requirements. Graduate preferably in Engineering, Computer Applications, Business Administration, or Marketing. Enthusiastic about growing within the IT sales domain. Experience handling accounts in the B2B international market is highly desirable. Qualification : Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred

Advisor Generation Demand Generation Full-Time lead generation
ZO

Specialist, Patient Experience

Zocdoc

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Position: Specialist, Patient Experience Location: Pune, Maharashtra, India Our Mission: Healthcare should work for patients but often it doesn t. At Zocdoc, we re changing that by giving power to the patient. We ve built the leading healthcare marketplace across all 50 states, enabling patients to find and book in-person or virtual care with ease. By empowering patients with choice and transparency, we aim to raise quality and lower costs in healthcare. Your Impact: As a Patient Experience Specialist, you ll create magical moments that connect patients to Zocdoc s mission. Your proactive problem-solving and empathetic approach will ensure a seamless, supportive experience for patients navigating healthcare. You ll thrive in a collaborative culture, delivering top-tier customer service that inspires continued trust and advocacy. You ll Enjoy This Role If You Are: A natural optimist with empathy and enthusiasm for solving problems and building genuine customer connections. A team player who thrives in a collaborative and fun environment. Driven to deliver outstanding customer service experiences that make a lasting positive impression. Adaptable and eager to learn new techniques and systems. Day-to-Day Responsibilities: Support patients via chat, email, and phone to ensure a smooth Zocdoc experience. Multitask by managing multiple patient requests simultaneously. Use problem-solving skills to answer questions and help patients secure needed appointments. What Success Looks Like: Demonstrating initiative, resourcefulness, and attention to detail with a strong sense of ownership. Communicating clearly and effectively, thriving in both independent and team settings. Delivering top-notch customer service (service industry experience a plus). Quickly adapting and excelling in a fast-paced environment. Sharing a passion for improving lives through technology. Benefits: Join a smart, supportive, and mission-driven team. Competitive compensation and medical insurance. Daycare/creche facility for kids. Corporate wellness programs including Headspace. Cellphone and Wi-Fi reimbursement. Competitive parental leave. Annual sponsored health checkups. Sabbatical leave for employees with over 5 years at Zocdoc. About Zocdoc: Zocdoc is the nation s leading digital health marketplace, helping millions of patients find, compare, and book care easily. Founded in 2007 with a mission to empower patients, Zocdoc is committed to diversity, equity, and inclusion, building a collaborative team that reflects the communities we serve. We are proud to be an equal opportunity employer.

Specialist Patient Experience Patient experience Full-Time
DR

Associate Renewal Specialist

Druva

0-2 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Associate Renewal Specialist Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations with the Data Resiliency Cloud the industry s first and only at-scale SaaS solution. Druva simplifies data protection, governance, and visibility, eliminating complex infrastructure costs while delivering data resilience across multiple geographies and clouds. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva accelerates organizations journey to the cloud. Role Overview: The Associate Renewal Specialist will support the Renewals team by preparing quotes, assisting Field Account Executives, and ensuring accurate and timely renewal documentation. This role acts as a liaison between Renewals, Sales, Sales Operations, and Deal Desk teams to streamline renewal processes and accelerate deal closures. Key Responsibilities: Prepare renewal quotes and assist Renewal Specialists in the sales process. Support Field Account Executives by documenting renewal opportunities and preparing necessary paperwork. Cross-check completed deals for accuracy in SalesForce to improve renewal velocity. Facilitate communication and coordination among Renewal Specialists, Sales, Sales Operations, and Deal Desk. Maintain accurate records of renewal requests, quotes, approvals, contracts, and other relevant documents. Proactively contact Renewal Specialists ahead of future renewals to begin paperwork and prepare renewal activities. Monitor renewal quote uploads to the automation platform and track progress to identify delays or exceptions. Ensure renewal paperwork and contracts are completed accurately and timely, adhering to company policies. Qualifications: 6 months to 2 years of relevant experience in Sales, Sales Operations, Sales Development, or Renewals preferred. Bachelor s degree required; MBA is a plus. Knowledge of sales or technology industries is advantageous. Understanding of subscription and SaaS business models is a strong plus. Excellent written and verbal communication skills. Proficient with Microsoft Office or Google Workspace. Familiarity with Salesforce or similar CRM tools preferred. Willingness to work split shifts overlapping India and USA time zones. Note: This role is based in Pune and requires night shift availability. Qualification : Bachelors degree required; MBA is a plus.

Associate Specialist Associate specialist Full-Time Associate renewal specialist
ZS

Content Writer

Zymr Systems

4+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Content Writer Required Experience: 2+ Years Job Location: Pune (Work from Office) Educational Qualifications: A graduate degree in Communications, Marketing, English, Journalism, or a related field is preferred. Job Description: Zymr is seeking a skilled Content Writer to help drive our marketing initiatives. You will be responsible for transforming technical content into engaging narratives that connect with our audience. By finding opportunities to improve the customer journey, you will create compelling marketing materials that generate demand and build our brand presence. Key Responsibilities: Content Creation: Develop engaging, clear, and SEO-optimized content, including blogs, articles, website copy, and marketing collaterals. Support content needs for technical topics such as DevOps, AI, testing, cloud, and digital transformation. Content Support for Campaigns: Write engaging social media posts, email campaigns, and landing page copy. Collaborate with marketing teams to ensure content aligns with ongoing campaigns and is delivered on time. SEO & Best Practices: Write with SEO principles in mind, balancing keyword optimization and user experience. Understand audience personas to align content with their specific journeys and needs. Editing & Research: Research and simplify complex technical concepts for a global audience. Ensure content is error-free, well-structured, and consistent with Zymr s brand tone. Cross-team Collaboration: Work closely with designers, marketers, and subject matter experts (SMEs) to align content goals with larger campaigns and objectives. Requirements: 4+ years of experience in content writing, ideally within technology or software services. Strong command of American English and excellent storytelling skills. Familiarity with SEO principles, digital content trends, and audience-targeting strategies. Experience in writing both technical and business-oriented content. Ability to meet deadlines, multitask, and adapt to shifting priorities. Why Zymr: Join a high-growth technology services company with exciting opportunities. Make a real impact by creating content that influences global clients. Be part of a collaborative work culture with opportunities for skill enhancement and growth. Qualification : A graduate degree in Communications, Marketing, English, Journalism, or a related field is preferred.

Content Writer Content Writer Full-Time Copywriting
IB

Application Developer-open Source

International Business Machines Corporation

4-5 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

SAP Hybris Commerce Consultant/Developer Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role and Responsibilities As a Consultant/Developer, you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your primary responsibilities include: Work in an Agile environment (with Product Owners, Requirement Managers, Developers, QA) to define requirements and design the solution, depending on the project. Participate in the software design, software development, and package implementation using industry standard platforms of SAP Hybris Commerce. Interfaces with system integrators and IT engineers on projects to ensure proper adherence to SDLC and platform integrity. Ensures software developed is held to high quality standards through code and design reviews. Become an integral part in providing Hybris Solutions to B2B and B2C customers. Required Education Bachelor's Degree Preferred Education Master's Degree Required Technical and Professional Expertise Minimum 4 to 5 years of experience in IT Industry in the SAP Hybris Commerce. Expertise with 5+ years in Java, Advance Java, Spring Framework, Java Script. Proficient in Hybris Commerce experience with 8+ years experience along with Hybris Commerce Implementation Project. Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of wireframing, interaction design, visual design and design best practices. Preferred Technical and Professional Experience Proven Soft skills in written and verbal. You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies. Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work. Qualification : Bachelor's Degree

Application Developer Application Developer Open source Full-Time
AT

Lead - IT & Information Security

Allianz Technology

8-10 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Lead - IT & Information Security Job Overview: We are seeking an experienced professional to join our team as a Lead - IT & Information Security. The ideal candidate will have a strong background in Identity & Access Management (IAM), One Identity Access Management tools, and .NET technologies. This role involves developing, maintaining, and supporting IAM services and integrations with a focus on secure, high-quality code delivery. Responsibilities: Implement IAM Solutions: Design and deploy Identity & Access Management solutions using One Identity (Dell One Identity Tool). Weight: 30% Development & Maintenance: Participate in the software development life cycle, including analysis, development, testing, and maintaining secure, high-quality code. Weight: 30% Application Integrations: Handle Target System Integration and Release Support, ensuring seamless application integrations and ongoing support. Weight: 20% Collaboration with Stakeholders: Work closely with application owners and service providers to understand and support existing and new IAM services. Weight: 20% Key Qualifications: Education: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered. Experience: 8-10+ years of development experience with One Identity Access Management tools (Dell One Identity Tool) and .NET technologies. Technical Skills: Strong experience in .NET (C# or VB.NET) programming languages. Proficiency in database management (SQL Server). Knowledge of REST APIs and WCF (preferred). Familiarity with Identity Lifecycle, Access Management, and Application provisioning/de-provisioning. Experience with tools such as Web Designer, IAM Manager, Designer, and Sync projects (preferred). Knowledge of Azure and Active Directory (Azure Active Directory experience is a plus). Experience with Agile/Scrum methodologies (preferred). Core Competencies: Result Orientation: Ability to focus on delivering results and meeting objectives. Customer Focus: Strong focus on customer needs and delivering high-quality service. Collaboration & Relationships: Ability to foster and maintain productive relationships with colleagues and stakeholders. Problem-Solving & Decision-Making: Strong analytical and decision-making skills. Effective Time Management: Ability to manage time efficiently and work under pressure. Communication: Strong written and verbal communication skills, with the ability to present complex ideas clearly. Flexible Work Model: Enjoy a hybrid work setup with up to 25 days per year working remotely from abroad. Competitive Compensation: We offer a competitive salary, performance-based bonus scheme, pension, employee shares program, and various employee discounts. Career Development: Take advantage of our career development programs, digital learning resources, and opportunities for international career mobility. Work-Life Balance: We support a healthy work-life balance with flexible working arrangements, health benefits, and parental leave. About Allianz Technology: Allianz Technology is the global IT service provider for Allianz, responsible for driving the digital transformation of the Group. With a workforce of over 13,000 employees across 22 countries, we manage IT infrastructure, application platforms, and digital solutions, supporting Allianz s journey in the financial services sector. Diversity & Inclusion Statement: Allianz Technology is committed to fostering an inclusive environment. We celebrate diversity and encourage applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, age, nationality, or disability. Apply Today: Join us in shaping the future of digital finance! Let s care for tomorrow together. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field. Equivalent experience may be considered.

Lead IT Lead it It lead Information
CE

Senior Salesforce Developer

Cencora

4+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Join the Cencora Revolution: Shape the Future of Healthcare with Salesforce Development! At Cencora, we believe in empowering people to make a real difference. We're driven by our collective mission to create healthier futures, and every one of our team members plays an essential part in achieving that goal. We re not just a company we re a movement. And we need innovative thinkers like you to help us redefine the healthcare landscape. As a Senior Salesforce Developer, you won t just be writing code you ll be creating the backbone of our Salesforce ecosystem, designing applications that power critical business operations. You ll lead the way in optimizing and scaling Salesforce apps while solving some of the most exciting challenges in healthcare technology. Your work will directly influence the solutions we deliver to customers worldwide, creating healthier futures for all. Your Mission, Should You Choose to Accept: Architect & Build: Lead the design, development, and deployment of high-performance Salesforce applications using Apex, Visualforce, Lightning components, and beyond. You ll be at the helm, steering critical features and integrations that drive our business forward. Seamless Integration: Be the mastermind behind integrations between Salesforce and external systems, using REST/SOAP APIs to ensure smooth data flows across platforms. Innovation at Scale: Take charge of optimizing and enhancing existing Salesforce applications for scalability, performance, and seamless user experience. The future is now, and you ll shape it! Collaboration & Leadership: You ll be the go-to expert collaborating with product owners, business analysts, and other stakeholders to turn ideas into powerful technical specifications. You ll mentor junior developers and foster a culture of continuous improvement. Shape the Future: Stay ahead of the curve by exploring and adopting new Salesforce features and best practices, ensuring our solutions are cutting-edge and future-ready. Code Review & Mentorship: Set the bar high with quality code and ensure best practices are followed. As a leader, you ll mentor the next generation of Salesforce developers, empowering them to reach new heights. What You Bring to the Table: Experience: With 5+ years of experience as a Salesforce Developer, you know the ins and outs of Salesforce customization and have a proven track record of success. Technical Mastery: Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs (REST/SOAP). Expertise in Salesforce configuration and customization with a keen eye on best practices and data modeling. Leader: You ve led teams, driven projects, and know how to mentor others to success. You re as passionate about teaching as you are about developing. Problem-Solver: You thrive in complex environments, solving intricate technical challenges with creativity and elegance. Communicator: Your communication skills allow you to connect with both technical and non-technical stakeholders, bridging gaps and ensuring everyone s on the same page. Preferred Skills (If You ve Got Them, Even Better!): Salesforce Certifications (e.g., Salesforce Platform Developer II, Salesforce Architect). Experience with Salesforce Lightning Web Components (LWC) and DevOps practices for CI/CD in Salesforce environments. Familiarity with MuleSoft or Informatica integration tools. What You ll Get from Us: A Purpose-Driven Career: At Cencora, your work isn t just a job; it s a chance to contribute to a mission that truly matters improving healthcare and making a tangible impact. Growth & Development: We re all about growth personally, professionally, and technically. From mentoring junior developers to continually refining your skills, we ll support you in becoming the best version of yourself. A Collaborative & Inclusive Team: Work alongside people who are as passionate and innovative as you. We value diversity, encourage creativity, and celebrate teamwork. Comprehensive Benefits: From health benefits to work-life balance, we ve got you covered with offerings that reflect the best of what s out there. At Cencora, we don t just develop software we build the future of healthcare. And we need your Salesforce skills to make that vision a reality. Join us on this exciting journey and help us create healthier futures. If you re ready to be part of something innovative, purposeful, and impactful, we d love to hear from you. Apply today and make your mark! Qualification : Bachelors Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.

Senior Salesforce Developer Senior developer Salesforce developer
EI

Utility Operations Associate

Entrata India

1-4 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Join the Entrata Team: Be a Part of Transforming Property Management Position: Back Office Executive Location: Pune, India / Remote At Entrata, we re not just rewriting the book on property management we re completely reimagining it. From our humble beginnings in 2003, created by visionary college students, we ve grown into a global leader in the property tech industry. Our award-winning software suite has revolutionized everything from rent payments to leasing, maintenance, insurance, and beyond. Today, we re proud to serve property owners, managers, and residents worldwide, and we need bright minds like you to help us grow. Who We Are: We re a diverse, innovative global team of 2200+ people across Utah, Texas, India, Israel, and the Netherlands. Whether you're in an office or working remotely, at Entrata, we believe in transparent communication, boldness, and excellence. Our commitment to reshaping the property management experience drives everything we do, and we re looking for driven professionals like you to join us on this exciting journey. What You ll Do: As a Back Office Executive, you will be at the heart of our operations, ensuring that the behind-the-scenes processes run smoothly. From data entry to analysis, your attention to detail and problem-solving skills will help Entrata maintain its high standards of efficiency and excellence. Data Mastery: Review, verify, and update source materials for accuracy. You ll enter and record data, update records, and keep things running efficiently. Process Improvement: Keep an eye on best practices, continuously improving processes and communicating changes to the team. Fast-Paced Execution: Meet key performance metrics like working hours, CPA, absenteeism, and defect rate. Deliver results even in a high-pressure environment. Collaboration & Communication: Keep the team informed and engaged. Regular updates, scrums, and emails ensure smooth communication across all departments. Trend Spotting: Dive deep into data, analyze trends, and generate insights that drive actionable results. You ll use your analytical skills to make sure we re on track. Project Ownership: Manage your own tasks and projects, balancing deadlines with quality execution. What You Bring: Education & Experience: A graduate in any field, with 1-4 years of back-office or corporate experience. Bill processing experience is a bonus. Attention to Detail: You re meticulous about accuracy and data integrity no detail goes unnoticed. Technical Skills: Basic proficiency with MS Office (Excel is a must) and computer operations. Advanced Excel skills will set you apart. Problem-Solving Mindset: You love diving into challenges, identifying solutions, and making an impact. Adaptability: You re a self-starter who thrives with minimal direction and can quickly adapt to new systems and changes. Team Player: You re a professional who works well independently and as part of a team. You bring your positive attitude and energy to everything you do. Communication Skills: Strong business communication skills in English (both written and verbal) are essential to your success. Shifts: Ready to work night shifts or even 24/7 if needed. Flexibility is key! Bonus Points For: Client Services: Experience in delivering value-added services to clients and businesses. Training: Ability to evaluate training needs and help improve soft skills and process understanding within the team. Advanced Excel & Testing: Advanced Excel skills, or certification in manual/automated testing, will be a bonus! Career Growth: A Be valued, Create value approach to personal and professional development. Work-Life Balance: Enjoy generous time off to care for yourself and your family. Health & Wellness: Access to world-class medical, dental, vision insurance, and life assistance programs. Financial Planning: Benefit from RSU equity programs, ESPP, retirement plans, and more! Work Environment: An ergonomic WFH setup, snacks, and a culture built around team collaboration. Global Impact: Be part of a company shaping the future of property management with cutting-edge software that s used by clients across the globe. At Entrata, we don t just believe in innovation we believe in people. We re a team that thrives on excellence, boldness, and the belief that diversity fuels creativity. If you re ready to join an award-winning team and make your mark on the property management industry, we want to hear from you! Qualification : Graduate in any Stream.

Operations Associate Operations associate Associate operations Full-Time
VT

Ux Designer

Verificient Technologie

2+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Overview: We are looking for a talented Junior UI Designer with 2+ years of experience to help create beautiful and functional user interfaces for a dynamic, highly responsive web application. As part of a collaborative and agile team, you will work closely with designers, engineers, and cross-functional teammates to deliver world-class user experiences. This role offers the opportunity to be part of a next-generation web application that provides a desktop-like response time, ensuring a delightful user experience. Responsibilities: Collaborate with Cross-Functional Teams: Work as a member of the UX team, collaborating with engineering, customer service, and QA to ensure cohesive design execution. Design Execution: Work closely with the Design Lead to ensure your designs meet customer expectations and align with product goals. Documentation: Write detailed documentation for design assets, ensuring efficient development and clarity for the implementation team. Pixel-Perfect Mockups: Deliver pixel-perfect mockups, icons, and other design assets to maintain high standards of quality. Iterative Design Process: Participate in iterative design processes, refine and validate design solutions, and ensure designs account for various device sizes, platforms, errors, and edge cases. Micro-Interactions: Define and implement elegant micro-interactions to enhance the user experience across various touchpoints. Design System Contribution: Collaborate with UX leads to ensure your designs align with the overall service-wide User Experience strategy and design system. Requirements: Experience: Two or more years of experience in UI design with a proven track record. Portfolio: Strong portfolio showcasing UI design work that can be presented and defended during the interview. Wireframes and Prototypes: Hands-on experience creating wireframes, prototypes, and storyboards for responsive interfaces (desktop and mobile). Learning and Experimentation: A willingness to learn, experiment, and leverage data to improve designs and user experiences. Adaptability: Quickly become a local expert and adapt to new challenges. Execution and Quality: Strong ability to execute designs at a high level of quality while adhering to conceptual direction. Design Tools: Experience using design tools such as Adobe XD, Photoshop, Sketch, Illustrator, and InVision. Front-End Knowledge: Basic understanding of front-end languages such as HTML5, CSS3, and JavaScript. Creativity & Problem Solving: Creative thinking with a problem-solving mindset. Design Trends: Stay up-to-date with the latest UI design trends. Communication Skills: Ability to present creative ideas effectively and manage multiple projects simultaneously. Open to Feedback: Open to receiving objective criticism and improving designs based on feedback. Cross-Browser Compatibility: Proficient understanding of cross-browser compatibility issues and strategies for addressing them. Preferred Skills: Experience with JavaScript and Object-Oriented Programming. Availability to work in EST time zone preferred. If you have a passion for creating beautiful, functional designs and enjoy collaborating with a dynamic, driven team, we d love to hear from you!

Ux Designer Ux designer Full-Time UX design
VT

Product Designer

Verificient Technologie

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Overview: We are looking for a Product Designer with a passion for creating intuitive and delightful user experiences. The ideal candidate will excel across all stages of the design process, from research to execution, while always keeping the customer s needs at the forefront. You will collaborate closely with cross-functional teams, using both qualitative and quantitative data to drive design decisions. In this role, you ll be responsible for turning insights into creative, user-centered solutions that enhance our products and meet market demands. This position requires a blend of leadership, creativity, and the ability to execute a vision while staying adaptable to evolving customer needs. Key Responsibilities: Identify Product Improvement Opportunities: Continuously look for ways to enhance existing products and identify new opportunities to improve user experiences based on user feedback and market trends. Collaborative Design Process: Work closely with the design lead and other team members to define design requirements based on insights from internal teams and user research. Ensure alignment on design goals throughout the process. Analyze Market Needs & Consumer Preferences: Evaluate how new products meet market demands and customer needs, ensuring designs are aligned with strategic business goals. Stay Informed on Industry Trends: Keep up to date with current design trends, tools, and market conditions to inform and improve your design work. Revise and Modify Designs: Update and iterate on existing designs to meet changing customer preferences and feedback, ensuring products remain relevant and engaging. Collaborate with Engineers: Work closely with product engineers to suggest and implement improvements for both product designs and development processes. Present Design Concepts: Clearly communicate and present design ideas to cross-functional teams and senior leadership, advocating for design decisions and their impact on the product. Requirements: Proven Design Experience: Experience in all phases of the design process, including user research, wireframing, prototyping, visual and interaction design, usability testing, and copywriting. Pixel-Perfect Mockups: Strong ability to create detailed, high-quality mockups that align with design and brand guidelines. Customer-Focused Design: A keen eye for understanding customer needs, and the ability to translate those needs into effective design solutions. Attention to Detail: Excellent attention to detail in both design execution and the user experience, ensuring consistency and quality. Collaborative Skills: Ability to work seamlessly with cross-functional teams, including product managers, engineers, and other designers, to deliver successful design solutions. Data-Driven Design: Comfortable collecting, interpreting, and acting on both qualitative and quantitative user feedback to improve designs. Strong Portfolio: A well-rounded portfolio showcasing your work, with evidence of successful design solutions that align with client objectives and user needs. Brand Consistency: Ability to adapt to and incorporate existing brand styles, delivering visually refined concepts that stay true to the brand identity. Communication Skills: Strong communication skills to present, persuade, and collaborate effectively across teams and with leadership. Creative Problem-Solver: Ability to approach design challenges creatively and think outside the box to come up with innovative solutions. Passion for Design: A genuine passion for design and continuous improvement, always striving to deliver exceptional experiences for users. Adaptability & Learning: Proactive in recommending new tools, techniques, and approaches based on industry trends, while staying adaptable to changing design requirements. Desirable Traits: Dynamic & Creative Personality: A creative thinker who thrives in an environment that encourages new ideas and approaches to design. Organized & Analytical: Highly organized with the ability to manage multiple projects while maintaining focus on details and meeting deadlines. What We Offer: Creative Environment: Work with a collaborative team of designers and engineers to create impactful products that users love. Growth Opportunities: The chance to expand your design expertise and take on new challenges in a fast-paced and innovative environment. Impactful Work: Be a key player in shaping the future of our products, with direct influence on user experience and product success. If you re passionate about design and eager to create products that make a difference, we d love to hear from you. Apply today to join our dynamic team!

Designer Product designer Full-Time Product Design UX/UI Design
AI

Senior Product Analyst - Product Management

Altimetrik India Pvt Ltd

6-10 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Overview Senior Product Analyst - Product Management in Financial Services with 6-10 years of experience. Lead product strategies aligned with business objectives, collaborate with cross-functional teams for requirements prioritization, and drive Agile product development as a Product Owner. Develop and maintain product roadmaps, customer journeys, and funnels to enhance user experience. Utilize Google Analytics for tracking product performance and data-driven decisions. Communicate effectively with stakeholders for successful product delivery. Bring expertise in FinTech and digital transformation projects, mentor junior analysts, and contribute to team growth. Preferred qualifications include experience in business analysis with AWS and Kubernetes, knowledge of product design principles, and certifications like CSPO and CAP. Roles & Responsibilities Lead the product management function by defining and executing product strategies in alignment with business objectives. Collaborate closely with cross-functional teams to gather and prioritize product requirements, document user stories, and define acceptance criteria. Drive product development in Agile environments, working as a Product Owner in scrum teams to deliver high-quality digital products. Develop and maintain product roadmaps, customer journeys, and product funnels to enhance user experience and achieve business goals. Utilize analytics tools like Google Analytics to track product performance, analyze KPIs, and make data-driven decisions. Communicate effectively with stakeholders and teams to ensure successful product delivery. Bring expertise in FinTech industry practices and digital transformation projects to drive innovation and continuous improvement. Mentor junior product analysts and contribute to the growth and development of the product management team. Our ideal candidate Extensive experience in product management, agile methodologies, product roadmap development, product ownership, and Google Analytics 6-10 years of experience with advanced proficiency in primary skills Product management expertise for strategic planning and product lifecycle management Agile methodologies proficiency to facilitate iterative development and enhance collaboration within cross-functional teams Mastery of product roadmap creation for setting and communicating product direction effectively Product owner skills for defining and prioritizing product features based on stakeholder needs Proficiency in Google Analytics for tracking product performance and making data-driven decisions Expertise in product management, agile methodologies, product roadmap development, product ownership, and Google Analytics Bachelor of Technology (B.Tech) in Computer Science or Information Technology Master of Business Administration (MBA) in Product Management or Business Analytics Certifications such as Certified Scrum Product Owner (CSPO) and Certified Analytics Professional (CAP) Company overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.Altimetrik helps get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) in Computer Science or Information Technology

Senior Analyst Senior analyst Product analyst Senior product analyst
DI

Ux Designer

Dista

3-5 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

About the Role: We are seeking a talented UX Designer to craft exceptional user experiences. The ideal candidate will have a strong eye for clean, artful design, superior UI skills, and the ability to translate high-level requirements into elegant, intuitive, and functional user interfaces. Key Responsibilities and Requirements: Proficiency in Figma: Expertise in using Figma for creating user interfaces and prototypes. Reusable Components: Familiarity with designing and utilizing reusable components and libraries to ensure consistency across interfaces. Branding Guidelines: Ability to understand, follow, and apply branding guidelines throughout the design process. Communication Skills: Strong verbal and written communication skills to effectively convey design concepts and solutions. Quick Learner: Ability to quickly grasp concepts, find basic solutions, and translate them into interactive prototypes for development teams. Attention to Detail: Sensitivity towards design elements such as spacing, alignment, and harmony to create visually appealing interfaces. Educational Qualification: A degree in UX Design or a certificate course (minimum 6 months) from a reputed institute. Work Experience: 1 2 years of experience in the service or product industry. Passion for Learning: A strong drive to learn and grow within the field of UX design. Good-to-Have Skills: Collaborative Sketching: Ability to discuss and conceptualize interfaces through sketches on platforms like Miro or FigJam. Secondary Research: Ability to conduct secondary research and present findings in a clear, easy-to-understand manner. Design Systems: Understanding of design systems and their application to ensure consistency and scalability in projects.

Ux Designer Ux designer Full-Time User Experience Design
DI

Business Analyst

Dista

0-1 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

About Dista Have you heard of custom SaaS or low code/no code platforms? Well, Dista is exactly that and here s your chance to get into the latest B2B product space that caters to the location intelligence needs of large enterprises. Dista is a known brand in niche industries in India, AU and making it big in the US and LATAM regions. Our low code/no code location intelligence platform that powers these products impact people in the field and enterprise execs. As a Google Cloud build partner, Dista has built a sophisticated location intelligence platform and an entire suite of operational efficiency products on the Google Cloud tech stack. About the Role We are looking for Business Analysts with strong analytical and problem-solving skills to embark on their growth journey with Dista. As a team member, Product Expert team, you will be working closely with the Product Experts team to contribute to the implementation of Dista for our end customers. Key Responsibilities Conduct market research, secondary research and always be in the know of the latest tech trends in the location intelligence space. Understand the core Dista platform and our product suite and proactively and develop hands on expertise to configure the platform. Develop expertise in BFSI, Microfinance and QSR space and lead business conversations with end customers. Lead Product implementation and rollouts. Contribute back to the product definition, customer inputs and competitor insights. Skills Required 1-2 years of experience in similar role. Strong spoken and written communication skills. Project Management. Strong analytical skills and will draw product insights from customers, competitors and market requirements. Understand product lifecycle. Ability to navigate between business and technical concepts. Ability to clearly and concisely present product value, benefit, proposals, and status to peers and management. Ability to clearly define requirements and prioritize requests based upon qualitative and quantitative analysis. Experience with agile development methodologies. Knowledge of Jira will be a plus.

Business Analyst Business Analyst Full-Time Requirement Gathering
DI

Ux Lead

Dista

8+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

About the Role We are looking for a seasoned UX Designer for a B2B Low-Code/No-Code Platform to create intuitive user experiences for our web and app products. The ideal candidate should have an eye for clean and engaging design, possess proven UI skills and be able to translate high-level requirements into intuitive, user-friendly, functional and immersive user interfaces. Responsibilities 1. Business User-Centered Design Be able to strategize and implement design thinking. Lead the design process with a profound empathy for users and their needs. Conduct user research, expert reviews, heuristic analyses, and usability testing to deliver user centered, data-backed designs. 2. Ownership & Execution Take ownership of UX design tasks and drive them to completion with precision. Rapidly conceptualize step by-step user journeys and transform them into interactive prototypes for development teams. 3. Team Leadership & Mentorship Mentor junior designers and guide senior designers, fostering a collaborative and growth oriented environment. Own and implement their own design language and framework. Encourage and enforce design best practices across the development team. 4. Design Strategy Define and implement design strategies aligned with business goals and user needs. Collaborate closely with product managers, stakeholders, and engineering and testing teams to establish long term product strategies. Leverage data and research insights to inform design decisions and measure success. Quick study, should be able to grasp the concepts and find basic solutions and convert them into an interactive prototype for the development team to use. 5. Design Systems & Branding Develop, maintain, and curate scalable design systems. Create and update branding guidelines to ensure consistency across all user touchpoints. 6. Advocacy & Communication Advocate for the value of design across the organization, including with senior management. Facilitate cross-functional collaboration to align design goals with broader product strategies. Qualifications 1. Education A degree in UX Design (B.des or M.des), Human-Computer Interaction (HCI), or equivalent field of study. Certificate courses in UX design (minimum 6 months) or equivalent industry experience. 2. Previous Experience 8+ years of professional experience in UX design, with a focus on the entire UCD process from research to testing. SaaS platform design experience is highly preferred. 3. Tools Expertise in Figma for design, prototyping, and collaboration. Familiarity with collaborative platforms like Miro for sketching and ideation. Required Skills In-depth knowledge of user-centered design principles and methodologies. Proven track record of delivering industry standard products. Experience conducting quantitative user research and usability testing using online tools. Proficiency in creating and managing design systems. Strong background in product design, especially for scalable solutions. Good to Have Ability to discuss and present design concepts through collaborative platforms like Miro or Figma. Competence in conducting secondary research and presenting findings in clear, concise presentations. Qualification : A degree in UX Design (B.des or M.des), Human-Computer Interaction (HCI), or equivalent field of study.

Ux Lead UX Lead Full-Time User Experience Design
UG

Client Servicing Executive

Ugaoo

2+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

At Ugaoo, we re more than just a gardening brand; we are a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, we are charting a fresh course for the future of gardening. The global gardening market is projected to grow to $120 billion by 2027, and Ugaoo is at the forefront of this transformation. We are a young, dynamic company blending time-tested wisdom with modern innovation. Ugaoo offers the perfect platform for individuals eager to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values guide everything we do and create an environment where your ideas are valued, and your career can flourish. Room to Innovate: We encourage ownership and challenge the status quo. We provide a space for new ideas and calculated risks, ensuring continuous learning and growth. Performance-Driven Success: In our performance-based environment, hard work is recognized, and your contributions will directly impact both your success and the company s. Kinship and Collaboration: At Ugaoo, you re part of a unit. We work together, celebrate together, and support each other. Collaboration is at the heart of everything we do. About the Role: We are looking for a proactive and detail-oriented Client Servicing Executive to manage and streamline our garden services and maintenance operations. The ideal candidate will ensure smooth coordination between clients and our team of gardeners, while addressing any on-field challenges. This role requires excellent interpersonal skills, organization, and the ability to perform under pressure. Key Responsibilities: Scheduling and Coordination: Plan weekly gardener visits based on client Annual Maintenance Contracts (AMCs). Communicate visit details to both clients and gardeners a day in advance. Field Support: Address concerns or issues faced by gardeners during field operations. Adapt schedules quickly to accommodate last-minute changes. Expense Management: Verify and process monthly expenses submitted by gardeners. Training and Meetings: Conduct monthly meetings with gardeners, alongside the Manager, to ensure continuous training and development. Client and Team Communication: Maintain clear communication with clients regarding visit schedules and updates. Requirements: Bachelor s degree in any field (Agriculture/Horticulture preferred). Minimum of 2 years experience in client servicing or customer support. Strong interpersonal and communication skills. Ability to work in high-pressure environments and possess excellent problem-solving skills. Proficiency in handling bulk communication. Proactive task management and a team-player attitude. Who We re Looking For: We are seeking individuals who are ready to embark on a journey, not just a job. If you're accountable, driven, and eager to grow beyond your current role, you ll thrive here. We are looking for go-getters who aren t afraid to roll up their sleeves, challenge themselves, and make a tangible impact. Join us, and let s grow together starting with you. Because at Ugaoo, we believe Plants Grow People. Impact: Make a tangible difference within a growing company. Collaboration: Work with a supportive, collaborative team. Growth: Learn, develop, and grow in a fast-paced, innovative environment. Qualification : Bachelors degree in any field (Agriculture/Horticulture preferred).

Client Servicing Client servicing Executive Client executive

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