Customer Journey Mapping Jobs in Ahmedabad

168 Jobs Found

AF

Customer Experience Manager - El

Auxilo Finserve

1-3 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Customer Experience Customer Experience Manager Customer manager
LE

Junior Coordinator ERP to CRM Digitization

Lubi Electronics

2-4 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Junior Coordinator Erp CRM Digitization
TT

Assistant Manager/ Sr. Assistant Manager - Eic Sales - Channel Partner

Trinity Touch Pvt Ltd

3-8 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Position: Assistant Manager / Sr. Assistant Manager EIC Sales (Channel Partner) Experience: 3 8 Years Location: Ahmedabad Employment Type: Full-Time Job Overview We are looking for a driven and technically sound sales professional to join our team as an Assistant Manager / Sr. Assistant Manager EIC Sales, focusing on channel partner development. This role involves managing dealer relationships, expanding market presence, and driving sales of electronic components and related products. Key Responsibilities Achieve sales targets through assigned dealers and by onboarding new dealers/distributors. Conduct thorough market mapping and competitive analysis. Leverage technical knowledge to support sales efforts in electronic components. Generate inquiries and convert them into orders, ensuring end-to-end customer support. Monitor competitor activity including pricing, products, and marketing strategies. Provide feedback on market trends and suggest product or service enhancements. Resolve customer complaints effectively and propose long-term solutions. Maintain accurate and timely sales reports, work plans, and territory analysis. Collaborate with production and operations teams to ensure timely delivery and execution. Visit customer sites as required to build strong client relationships. Report directly to the Regional Head Sales. Candidate Profile 3 8 years of relevant sales experience in the electrical or electronics industry. Familiarity with products such as Cable Glands, Enclosures, Wiring Ducts, DIN Rail, Lugs, Timers, and Flexible Conduits. Strong communication, negotiation, and problem-solving skills. Willingness to travel frequently for client meetings and business development. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Assistant Manager Assistant manager Sr. Manager assistant
TT

Business Development Manager - Ev Products

Trinity Touch Pvt Ltd

4-14 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Position: Business Development Manager EV Products Experience: 4 14 Years Location: Ahmedabad Employment Type: Full-Time Role Summary We are looking for an experienced Business Development Manager from the electrical or EV industry (preferably EV charger or charging cable manufacturers), who has a proven track record in managing sales and business development with automotive OEMs or charger OEMs. The ideal candidate will be responsible for driving growth in EV product lines through strategic customer engagement, pre-sales activities, and commercial negotiations. Key Responsibilities 1. Business Growth & Sales Strategy Drive profitable business growth through existing and new customers. Lead pre-sales efforts including product presentations, solution demos, and technology showcases to generate RFQs and LOIs. Conduct and conclude all commercial negotiations including pricing, development costs, and terms & conditions. Capture critical insights related to RFQs, including competitor analysis, customer expectations, target pricing, and commercial inputs (CIM). 2. Technical & Commercial Execution Collaborate with Engineering/R&D teams during technical reviews with customers. Ensure timely submission of legal, technical, and commercial documentation. Provide regular updates on project progress and customer feedback. Standardize business terms related to payments, deliveries, and contracts. 3. Market & Product Strategy Develop and execute strategic plans to secure new business aligned with the company s EV product growth targets. Map customer potential, competitor presence, and future EV model opportunities. Monitor customer and industry technology trends to guide product and solution strategies. 4. Sales Leadership & Innovation Spearhead pre-selling and innovation-driven engagements such as tech seminars and product demo events. Drive system-level sales of EV products in both domestic and international markets. 5. Customer Relationship Management Develop and maintain a strategic mapping of key decision-makers and influencers within customer organizations. Execute relationship management strategies, including top management meetings (QCDD Quality, Cost, Delivery, Development). Address and resolve customer and internal escalations efficiently across multiple domains. Candidate Profile 4 14 years of experience in business development or sales roles within the electrical, EV charger, or EV cable industry. Strong exposure to working with auto OEMs or charger OEMs. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with the ability to translate market insights into actionable plans. Comfortable with frequent travel and cross-functional collaboration. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Business Development Business Development Manager Business manager
E-

Jr. Ui/ux Designer

Esparkbiz - Agile Teams On-demand

0-1 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Job Title: Jr. UI/UX Designer Experience: 6 Months 1 Year Positions: 2 Location: Rajkot, Gujarat Job Type: Full-Time Job Overview: We are looking for a creative and detail-oriented Jr. UI/UX Designer to join our design team. In this role, you will help shape the user experience of our digital products by creating intuitive, engaging, and visually appealing designs. This is a fantastic opportunity for candidates with a strong passion for UI/UX design and a desire to grow their skills in a collaborative environment. Key Responsibilities: Investigate user experience design requirements across our digital assets. Develop and implement a comprehensive UI/UX design strategy aligned with the brand identity. Create high-quality UX design solutions including wireframes, flow diagrams, storyboards, sitemaps, and prototypes. Collaborate with clients, product managers, and team members to gather and evaluate user requirements. Illustrate design ideas clearly using storyboards, process flows, and site maps. Design user interface elements such as menus, tabs, buttons, and widgets. Build page navigation components including buttons and search fields. Develop UI mockups and prototypes that clearly showcase site functionality and appearance. Produce original graphic designs, including images, sketches, and tables. Present design drafts to internal teams and key stakeholders for feedback and approval. Identify and troubleshoot UX issues and provide design improvements. Make layout adjustments based on user feedback to enhance usability. Ensure adherence to style guidelines regarding fonts, colors, and images. Test UI elements like CTAs, banners, page layouts, and navigation to optimize landing page performance. Qualifications & Skills: Bachelor s or Master s degree in Design, Computer Science, or related field. 6 months to 1 year of professional experience in UI/UX design. Strong understanding of UX design principles, wireframing, and prototyping. Proficiency in design tools such as Adobe XD, Figma, Sketch, or similar. Ability to create visually appealing and user-friendly interface designs. Good communication and collaboration skills. Attention to detail and a passion for creating exceptional user experiences. Opportunity to work on diverse digital projects and expand your portfolio. Supportive team environment fostering creativity and innovation. Chance to develop your skills under experienced designers. Located in vibrant Rajkot with a flexible work culture. Qualification : Bachelors or Masters degree in Design, Computer Science, or related field.

Ui Ux Ui ux Ux ui Designer
AD

Sr Marketing Executive

Aqe Digital (formerly Aqe Group)

3-4 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Senior Marketing Executive Key Responsibilities: Strategy Development & Execution: Develop and implement marketing strategies to maximize lead generation and brand visibility at trade shows. Plan, organize, and manage all aspects of trade show events, including booth design, setup, and teardown. Relationship Building: Build and maintain strong relationships with key industry contacts, potential clients, and partners. Serve as the primary point of contact for stakeholders during trade show events. Cross-functional Coordination: Collaborate with internal teams to ensure seamless execution of trade show activities, ensuring all logistical and promotional aspects are covered. Lead Management: Utilize CRM tools to effectively manage, track, and nurture leads generated from trade shows. Monitor and optimize lead generation processes to maximize conversion rates. Performance Analysis: Analyze trade show performance, measuring key metrics and providing actionable insights to improve future strategies. Industry Awareness: Stay informed on industry trends, competitor activities, and emerging marketing techniques to continuously adapt and refine strategies. Requirements: Experience: 3-4 years of experience as a Senior Marketing Executive or in a similar role, with a specific focus on trade shows and event management. Proven track record of successful lead generation at trade shows and events. Skills & Knowledge: Strong understanding of lead generation processes, marketing tools, and CRM systems. Exceptional communication, presentation, and interpersonal skills. Ability to analyze data and generate actionable insights to optimize marketing efforts. Problem-Solving & Initiative: Creative problem-solving abilities and a proactive approach to overcoming challenges. Education: Bachelor s degree in Marketing, Business, or a related field. Preferred Skills: Experience with CRM systems and marketing automation tools. Strong organizational, time management, and multitasking skills. Ability to work independently while also being a collaborative team player. Qualification : Bachelors degree in Marketing, Business, or a related field.

Sr marketing Executive Sr executive Marketing Executive
HB

UI/UX Lead - Creative Design

Hidden Brains Infotech

Fresher | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Job Title: UI/UX Lead - Creative Design Job Description: We are looking for an innovative and creative UI/UX Lead who specializes in designing engaging user experiences through intuitive interfaces and user-centered design principles. This role requires a hands-on, passionate designer who can bring creative ideas to life while working collaboratively across various platforms, including web and mobile applications. Responsibilities: Design & Development: UI Design: Lead the design and development of intuitive and visually engaging web and mobile layouts. Storyboarding & Process Flow: Illustrate design concepts using storyboards, process flows, wireframes, and prototypes. UI Mockups & Prototypes: Create detailed UI mockups and prototypes that clearly demonstrate the functionality and look of websites and applications using tools such as Axure, InVision, Visio, Sketch, etc. Graphic Design Tools: Expert knowledge of Photoshop, Adobe Illustrator, and Dreamweaver to develop and enhance visual assets. Interaction Design: Define the scope of interaction design based on client requirements, focusing on delivering user-centric and brand-focused solutions. Leadership & Collaboration: UI/UX Strategy Leadership: Lead and supervise all UI & UX initiatives across projects, ensuring that designs meet business objectives, user needs, and branding requirements. Collaborative Work: Work closely with developers, project managers, and other stakeholders to create cohesive designs and seamless user experiences. Design Production: Responsible for the creation and production of screen layouts, color palettes, typography, user interface elements, logos, icons, and other visual components. Technical Expertise: HTML/CSS/JavaScript Knowledge: Experience with HTML, XHTML, CSS, HTML5, and jQuery is a plus. Ability to design responsive websites and applications with knowledge of HTML layout possibilities. Web & Mobile Standards: Adhere to web and mobile standards, best practices, accessibility guidelines, and usability standards to ensure high-quality design execution. Attention to Detail: Demonstrate an exceptional level of attention to detail in design execution and meet deadlines efficiently. Desired Candidate Profile: Creative Thinker: Strong problem-solving abilities and innovative design solutions, with the ability to express complex ideas in a clear, concise, and user-friendly manner. Motivated Professional: Highly enthusiastic, self-motivated, and passionate about UI creativity and graphic design. Client Communication: Hands-on experience in managing client communication and effectively translating business and user needs into compelling designs. Minimum Qualifications: Educational Qualification: Any graduate with prior experience in UI/UX design and creative development. Preferred Qualifications: Prior Experience: Previous experience in a similar UI/UX design role with a strong portfolio showcasing expertise in web and mobile designs. Qualification : Any graduate with prior experience in UI/UX design and creative development.

Creative Uiux Lead Creative lead Full-Time
RA

Solution Engineer (sales)

Rapidops

5+ Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Job Title: Solution Engineer (Sales) Location: Ahmedabad, India Job Type: Full-time About the Role: As a Sales Solution Engineer for the Experro platform, you will be a key technical liaison between our Sales team and prospective customers. You ll leverage your in-depth product knowledge, industry expertise, and consultative approach to demonstrate how Experro s solutions can meet the unique business and technical requirements of enterprise clients. Partnering closely with Account Executives, you will lead product demonstrations, craft tailored solutions, guide prospects through proof-of-concept engagements, and play a central role in driving platform adoption and revenue growth. Key Responsibilities: Technical Pre-Sales Support: Collaborate with Sales Executives to understand customer needs, present tailored solutions, and deliver compelling product demonstrations that highlight the Experro platform s capabilities and value proposition. Solution Design & Architecture: Work closely with prospects to translate their business objectives and technical requirements into solution designs leveraging Experro s features, integrations, and APIs. Proof-of-Concept Management: Lead proof-of-concept and pilot projects by setting up environments, configuring integrations, and guiding customers through hands-on evaluation, ensuring a smooth and successful technical validation process. Technical Liaison: Communicate prospect feedback, technical challenges, and feature requests to Product Management, Engineering, and Support teams to influence product enhancements and address market needs. RFP/RFI Responses: Participate in the development and review of technical content for proposals, RFPs, and RFIs, ensuring accuracy, clarity, and compliance with customer requirements. Relationship Building: Establish trusted-advisor relationships with prospects technical teams and key decision-makers, positioning Experro as a strategic partner for their digital transformation initiatives. Knowledge Sharing & Enablement: Provide training, best practices, and technical guidance to internal Sales and Customer Success teams to ensure they are well-equipped to communicate Experro s value proposition effectively. Continuous Improvement: Stay current on industry trends, competitive products, and emerging technologies to maintain a strong technical presence and continually refine solution strategies. Qualifications: Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role within the software or SaaS industry. Technical Expertise: Strong understanding of web technologies, APIs, data integrations, and cloud computing. Familiarity with e-commerce, digital experience platforms, or related enterprise software solutions is highly desirable. Communication & Presentation Skills: Exceptional ability to simplify complex technical concepts for non-technical stakeholders. Strong written, verbal, and presentation skills, with a proven track record of delivering compelling product demonstrations. Problem-Solving & Analytical Thinking: Adept at identifying customer challenges, proposing solutions, and articulating technical capabilities in a consultative manner. Comfortable with diving deep into technical details to resolve customer queries. Team Player: Experience working closely with cross-functional teams Sales, Product Management, Engineering, Customer Success to deliver an outstanding end-to-end customer journey. Adaptability & Drive: Self-motivated, highly organized, and able to thrive in a fast-paced environment. Demonstrated ability to handle multiple opportunities simultaneously while meeting deadlines and achieving objectives. Career Growth: Join a fast-growing company with opportunities for personal and professional development. Impact: Work on cutting-edge SaaS solutions impacting global enterprise clients. Dynamic Environment: Collaborate with talented teams and work in a highly innovative, fast-paced environment. Global Exposure: Work with international clients and gain exposure to a variety of industries and challenges. If you're an experienced Solution Engineer with a passion for technology, consultative sales, and SaaS solutions, we d love to have you join our Rapidops team to make a meaningful impact! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Solution Engineer Solution engineer Sales Solution sales
RA

Sr. Ui/ux Designer

Rapidops

3-10 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Job Title: Sr. UI/UX Designer Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. About the Role: As a Sr. UI/UX Designer, you will play a key role in shaping innovative and meaningful experiences for our customers. Your work will involve ideating, collaborating with cross-functional teams, and applying design thinking principles to develop both functional and visually appealing interfaces. This position provides an opportunity to craft user experiences that positively impact the lives of users, ensuring designs are intuitive, engaging, and aligned with user needs. We are looking for someone with a passion for clean and functional design, strong UI skills, and the ability to translate complex requirements into simple and delightful user interfaces. Key Responsibilities: Design Creation: Perform visual and interaction design, creating user interfaces that are visually compelling and functionally sound. Wireframing & Prototyping: Develop high-fidelity wireframes and clickable prototypes that are structured and easy to navigate. Collaborative Development: Work with developers and other designers to build scalable and user-friendly solutions that enhance the user experience. Stakeholder Collaboration: Partner with stakeholders to understand requirements, ensuring that the delivered designs align with both business needs and user expectations. Engineering Collaboration: Collaborate with engineering teams to ensure that final designs are implemented according to specifications, meeting the highest standards. Cross-functional Collaboration: Establish effective partnerships with product, business, marketing, and design teams to craft exceptional digital user experiences. User-Centric Design: Incorporate user feedback and best practices into designs, continually iterating based on insights and feedback. UX Research & Testing: Provide guidance on UX research methodologies and testing activities to improve designs based on user behavior predictions and data. Design Standards: Contribute to defining team standards for design quality, including keeping the UI design pattern library updated and consistent. Required Skills & Qualifications: Experience: 3 - 10 years of experience in UI/UX design, particularly for websites and responsive web applications. Design Portfolio: Demonstrable UI design skills with a strong portfolio that showcases your sensitivity to user-system interactions and ability to create functional, beautiful designs. Proficiency in Design Tools: Strong proficiency in tools such as Photoshop, Illustrator, Sketch, Figma, or other visual design and wireframing tools. Wireframing & Prototyping: Expertise in creating user flows, process flows, prototypes, wireframes, and high-fidelity mockups for complex web and mobile applications. UX/UI Knowledge: Good knowledge of color theory, typography, layout, and best practices in UX/UI design. Up-to-Date with Trends: Stay current with the latest UI trends, techniques, and technologies to ensure cutting-edge designs. HTML & CSS: Basic knowledge of HTML and CSS development is required. Agile Experience: Proven ability to work within fast-paced, agile teams with rapidly evolving requirements. Time Management: Ability to meet deadlines and deliver the best results within given timelines. Flexibility & Creativity: Dedicated, result-focused, flexible, and creative with a passion for design. Collaboration & Communication: Self-motivated, strong collaborator with the ability to manage expectations and handle conflicting needs. Collaborative Environment: Work alongside talented professionals in a collaborative, fast-paced environment that encourages innovation and personal growth. Career Growth: At Rapidops, you will have opportunities to learn and grow in a dynamic, technology-driven space. Impactful Work: Your designs will directly impact user experiences and business outcomes, helping us build innovative solutions that solve real-world challenges. Work-Life Balance: We promote a healthy work-life balance, ensuring you have the resources and support needed to succeed both professionally and personally. If you are passionate about creating exceptional user experiences and have the experience to back it up, we would love to have you on our team as a Sr. UI/UX Designer!

Sr. Ui Ux Ui ux Ux ui
BI

Team Lead Odoo

Brainvire Infotech

6-10 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Job Title: Team Lead Odoo Location: Ahmedabad / Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 6 to 10 years Openings: 1 Roles & Responsibilities: As a Team Lead Odoo, you will be responsible for leading and guiding the team in delivering customized Odoo solutions. Your primary duties will include: Odoo Module Expertise: Strong experience working with Odoo's default modules, such as Sales, HR, Manufacturing, and Supply Chain. Ability to manage and implement third-party integrations within Odoo. Customization & Development: Lead and drive major customizations of the Odoo platform to meet client requirements. Develop and manage Odoo POS (Point of Sale) systems and backend solutions. Team Leadership: Manage and guide a team of developers, ensuring timely project deliveries and quality code. Provide mentorship and ensure the team s productivity by managing priorities and tasks effectively. Client Interaction & Requirement Mapping: Understand and interpret customer requirements, then map them effectively to Odoo's capabilities. Engage with international clients, ensuring that their needs are met with tailored Odoo solutions. Technical Skills: Strong proficiency in Python, Odoo web development, and backend programming concepts. Proficient in JS, CSS, and integrating with Odoo POS. Excellent knowledge of Odoo s functional architecture. Collaboration & Communication: Excellent communication skills, with the ability to interact effectively with clients, stakeholders, and cross-functional teams. Skills You Should Bring: Technical Skills: Strong knowledge of Python, Odoo modules, JavaScript (JS), CSS, and backend development in Odoo. Hands-on experience with Odoo POS and Odoo web development. Experience: 6 to 10 years of experience in Odoo development, including customization and integration with third-party services. Experience with international clients and understanding their specific business needs. Team Management: Proven ability to manage and lead teams, ensuring successful delivery of projects. Ability to guide and mentor team members in solving complex problems. Client-Facing Skills: Ability to engage directly with clients to gather requirements and offer innovative solutions using Odoo. Qualification : Any Graduate / Post Graduate

Team Lead Team lead Lead team Odoo
TI

Senior Ui/ux Designer

Technostacks Infotech Pvt. Ltd.

5+ Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Skills & Qualifications Well versed with Illustrator, Photoshop, Figma, tech-savvy, fully updated of modern trends in software s for designing. Visualization techniques need to be the best with quick & relevant research techniques & good knowledge gathering sources. Quick turn-around rate, rapid prototyping skills & brilliant interpersonal as well as communication skills. Knowledge of Bootstrap & Foundation frameworks. Mobile app Designing. (should have designed 25+) Website Design. (Should have designed 20+) Prototyping, Wireframing Product design. Info-graphics. Good Communication skills.

Senior Ui Ux Ui ux Ux ui
AT

Email Marketing Expert

Ais Technolabs Pvt Ltd

Fresher | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Job Description: We are seeking an experienced and detail-oriented Email Marketing Specialist to join our team. In this role, you will be responsible for managing and executing email marketing campaigns across various customer lifecycles, including prospecting, win-back, nurturing, retention, and transactional emails. You will work closely with other teams to create impactful email campaigns, analyze performance data, and optimize strategies to maximize engagement and revenue generation. Key Responsibilities: Campaign Execution: Produce and execute all email and SMS campaigns, including creating emails from templates, HTML coding, copywriting, asset coordination, quality assurance, and scheduling. Lifecycle Management: Support various strategic programs through manual and triggered campaigns targeting different customer lifecycle stages, including prospecting, win-back, nurturing, post-purchase, loyalty, and retention. Segmentation & Personalization: Build effective target audiences and segments for each campaign, leveraging customer data (e.g., web behavior) to personalize messaging. A/B Testing & Optimization: Develop and execute A/B tests, including subject lines, message content, CTAs, customer cohorts, send times, and new features to optimize performance. Record results and recommend improvements based on testing outcomes. Collaboration: Work with designers and copywriters to optimize email creative and templates, ensuring best practices for engagement and performance. Performance Reporting: Provide regular reports on campaign performance, including opens, clicks, conversions, revenue, and unsubscribes, and recommend strategies for improvement. Rendering & Quality Assurance: Test emails across devices, email clients, and ISPs to ensure proper rendering and user experience for the majority of subscribers. Frequency Management: Mitigate email and SMS frequency to minimize churn while maintaining engagement and aligning with business priorities. Trend Analysis & Strategy: Stay updated on global email marketing best practices, trends, and tools to continually improve campaign effectiveness and customer acquisition, nurturing, and retention. New Technology & Tools: Look for innovative ways to improve email marketing programs, integrating new technologies, tools, and best practices. Skills and Qualifications: Proven experience managing and executing successful email marketing programs. Hands-on experience with marketing automation platforms (e.g., Mailchimp, HubSpot, Marketo). Strong understanding of email regulations and compliance (e.g., GDPR, CASL). Experience with growing, engaging, and analyzing the performance of large email databases. Familiarity with building email marketing campaigns from scratch. Proficiency in Google Analytics, HTML/CSS, A/B testing, and other CMS platforms. Ability to use SQL or similar queries to analyze and report on data. Strong skills in data analytics to interpret data, suggest improvements, and optimize performance. Knowledge of SEO/SEM and how it integrates with email marketing. Excellent written communication and copywriting skills for creating compelling email content. Strong project management skills with attention to detail and ability to manage multiple projects. Experience with email creative, template creation, and testing. Desired Skills: Experience in lead generation through email marketing. Knowledge of testing tools and methods for improving email performance. Ability to suggest innovative strategies based on competitor analysis and global trends. Competitive salary, up to 10,00,000. Be a key player in a dynamic, fast-growing team. Opportunity to drive impactful campaigns with measurable outcomes. Continuous professional development in the latest email marketing tools and best practices. Collaborative environment with a focus on innovation and results. If you are an experienced Email Marketing Specialist with a passion for creating engaging campaigns and driving measurable success, we d love to hear from you. Apply now to join our team and take your career to the next level!

Email marketing Email Marketing Expert Marketing expert
IF

Deputy Manager Acquisition (Household)

Idfc First Bank

0-4 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Job Requirements Job Title: Deputy Manager Acquisition(Household) Function: Branch Banking Job Purpose: The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Key / Primary Responsibilities of the Role: Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities: High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Education Qualifications: Any Graduation. Experience: 0-4 years of relevant Experience. Qualification : Any Graduation.

Manager Deputy manager Acquisition Acquisition manager Full-Time
BF

Senior Area Manager

Bajaj Finserv

3-5 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance ltd. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment; Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels. 5. DECISIONS (Key decisions taken by job holder at his/her end) NA 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work: Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities. External Clients Roles you need to interact with outside the organization to enable success in your day to day work: Mapping of market competition and practices. Meeting with external vendors along with IT. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target. Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 0 to 2 Number of Direct Reports: 0 to 1 Number of Indirect Reports: NA Number of Outsourced employees: 0 to 2 Number of locations: 1 Number of products: 1 Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in Microsoft Office suite. Work Experience 3 to 5 years of relevant experience Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated Qualification : Graduate / Post Graduate

Senior Area Manager Senior manager Area manager
AI

Sales Specialist

Abb India

5+ Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Job Title: Sales Specialist About ABB: At ABB, we are dedicated to addressing global challenges. Our core values care, courage, curiosity, and collaboration are the driving forces behind our commitment to sustainable solutions. Our focus on diversity, inclusion, and equal opportunities ensures that we empower everyone to create solutions for a better future. Write the next chapter of your ABB story. Reports to: Sales Manager - Product Your Role and Responsibilities: As a Sales Specialist in the Electrification Business, you will be responsible for the sales of products/systems/services within a designated market or division, in alignment with the division strategy. Your role is crucial to driving growth, ensuring sustainable order growth, revenue, profitability, market share, and customer satisfaction. You will use your expertise to identify and develop new sales opportunities within the industry. Work model: On-site #LI - Onsite Main Responsibilities: Coverage of Industry End Users, Consultants, and Influencers: Act as a business development specialist focusing on establishing relationships with key stakeholders, including consultants, end users, and influencers. Technical Presentations & Specifications: Lead and provide technical presentations to key consultants and stakeholders, ensuring that ABB s solutions are clearly understood and preferred. Business Opportunity Identification & Mapping: Utilize sales tools like SFDC to identify new business opportunities. Map key stakeholders to create a technical preference for ABB products. Strategy Development: Develop and implement clear strategies to convert and build long-term industry end-user relationships. Maintain Positive Consultant & End User Experience: Ensure a positive experience for consultants and end users throughout the technical business development process, from pre-sales to post-sales, ensuring customer satisfaction. Qualifications for the Role: Education: BE/BTech in Electrical Engineering. Experience: A minimum of 5 years of experience working with Low Voltage Products. Skills: Strong ability to meet customers and drive business strategy. Proven experience in handling or being part of a team focused on business or customer acquisition. Eagerness to travel and meet new customers, developing relationships with key stakeholders. More About Us: ABB Smart Buildings helps optimize energy efficiency, safety, security, and comfort for any type of building, whether through new installations or retrofit solutions. Our division offers integrated digital technologies to control HVAC, lighting, shutters, and security, as well as energy distribution solutions including DIN rail products, enclosures, emergency lighting, industrial plugs, and sockets. These solutions are designed for single-family homes, commercial buildings, multiple dwellings, and industrial applications. Our innovative solutions serve the rising global demand for smart building technologies. These technologies aim to optimize energy distribution and building automation, delivering significant sustainable and financial benefits. ABB s solutions are crucial to helping customers meet their carbon reduction strategies and meet environmental demands.

Sales Specialist Sales specialist Full-Time Sales strategy
AI

Digital Marketing Executive

Ace Infoway

2-3 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Key Responsibilities Manage and grow AQe's social media presence, including content creation, community management, and social listening Develop and execute email marketing campaigns to nurture leads and drive conversions Analyze website traffic and campaign performance using marketing analytics tools (e.g., Google Analytics) to measure ROI and identify areas for improvement Stay up-to-date on the latest digital marketing trends and technologies Collaborate with internal teams (Sales, Product) to ensure all marketing activities are aligned with overall business goals Prepare and present regular reports on campaign performance to stakeholders Requirements Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience) 1-3 years of experience in digital marketing with a proven track record of success (MQL generation, lead nurturing, etc.) Strong understanding of digital marketing principles and best practices (SEO, SEM, Social Media, Content Marketing, Email Marketing) Excellent analytical and problem-solving skills with the ability to interpret and leverage marketing data Experience with content creation and social media management tools Experience with PPC platforms (Google Ads, LinkedIn Ads) a plus Excellent written and verbal communication skills Ability to work independently and manage multiple projects simultaneously Passion for the software industry and a strong understanding of B2B marketing Qualification : Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)

Digital marketing Digital marketing Executive Digital executive
KR

Relationship Manager

Kredx

3-5 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 3 5 years Reporting To: Head Global Trade Finance Company: KredX About GTX GTX is a licensed International Trade Financing Services (ITFS) platform operating under IFSCA, designed to support exporters and importers with cross-border working capital needs. Headquartered in GIFT City, our tech-driven platform combines innovative financial solutions with market expertise to simplify and scale global trade financing. Role Overview We are expanding our Global Trade Finance (GTX) vertical and are looking for a highly motivated and experienced Relationship Manager to join our team. In this role, you will be responsible for structuring and executing trade finance transactions, managing client portfolios, building strategic relationships, and ensuring compliance across all operations. You'll work closely with exporters, importers, financial institutions, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute various trade finance products such as export factoring, LC, SBLC, forfaiting, buyer s/supplier s credit, etc. Manage and grow a portfolio of corporate clients engaged in international trade. Identify cross-selling opportunities and strengthen client relationships through customized financing solutions. Operational & Risk Oversight Ensure thorough execution of documentation, credit appraisal, compliance checks (KYC/AML), and risk assessments. Oversee transaction lifecycles, including disbursals, repayments, collateral management, and flow monitoring. Coordinate with compliance, risk, and legal teams to ensure risk mitigation across deals. Banking & Institutional Partnerships Liaise with banks (domestic & international), NBFCs, ECAs, and factoring partners for deal structuring and closures. Negotiate terms, pricing, and exposure limits with funding institutions to secure optimal outcomes. Strategic Initiatives Contribute to the development and automation of trade finance products and processes. Monitor global trade trends, regulatory updates (UCP, URDG, FEMA, RBI), and customer behaviors to inform strategy. Candidate Profile Education & Experience 3 5 years of experience in trade finance roles at banks, NBFCs, fintechs, or corporate treasury teams. Certifications such as CDCS or CITF are advantageous. Strong knowledge of trade finance instruments, international regulatory frameworks, and cross-border trade dynamics. Skills & Competencies Proficient in trade documentation, credit analysis, and risk management. Strong analytical thinking and structured problem-solving abilities. Excellent communication, negotiation, and client relationship management skills. Be a part of a high-impact, high-growth vertical with international exposure. Work in a fast-paced, innovation-driven environment backed by strong institutional support. Lead and contribute to digital-first, transformative trade finance initiatives.

Relationship Manager Relationship manager Rm Global
TR

Customer Care Executive

Tradebulls

0-2 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Customer Care Customer care Executive Customer executive
LE

Assistant Sales Manager (ATE)

Lubi Electronics

4-6 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Assistant Sales Manager (ATE) Location: Ahmedabad Job Description: We are seeking a dynamic and results-oriented Assistant Sales Manager to join our team in Ahmedabad. The ideal candidate will have 4 to 6 years of experience in sales within the Test & Measurement and Automated Test Equipment (ATE) industries. This role requires a strong understanding of Project Engineering, DAQ Solutions, and excellent customer relationship management skills. The candidate should be comfortable with PAN India travel to engage clients and expand business opportunities. Key Responsibilities: Drive sales and promote Test & Measurement, Automated Test Equipment (ATE), Project Engineering, and DAQ Solutions. Develop and execute strategies to achieve or exceed sales targets across assigned territories. Cultivate and maintain strong relationships with existing clients; proactively identify new business opportunities. Provide technical expertise and support to clients, ensuring delivery of appropriate solutions. Conduct product presentations, demos, and training sessions for clients. Collaborate with engineering and product teams to ensure customer requirements are met accurately. Participate in trade shows, exhibitions, and industry events to enhance brand presence and network with potential clients. Prepare and submit regular sales reports, forecasts, and business plans to senior management. Provide timely market feedback regarding trends, competition, and customer needs. Requirements: 4 to 6 years of sales experience in Test & Measurement Applications and Automated Test Equipment (ATE). Solid understanding of Project Engineering, DAQ Solutions, and related industries. Strong technical background, preferably with a BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or a related field. Proven track record of successful sales and effective customer relationship management. Excellent communication, negotiation, and presentation skills. Ability to work independently, manage time efficiently, and travel extensively across PAN India. Knowledge of the latest trends in Test & Measurement and ATE technologies is a plus. Qualification: BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent. Strong technical background related to Test & Measurement Applications, Automated Test Equipment (ATE), or DAQ Solutions preferred. Benefits: Competitive salary package. Opportunity to work in a dynamic and growing industry. Travel and accommodation allowances. Qualification : BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent

Assistant Sales Assistant sales Sales assistant Manager
TA

Sr. Territory Manager

Toshvin Analytical Pvt. Ltd.

8-12 Years | Not Disclosed | Ahmedabad, Gujarat, India | Full-time

Position Title: Senior Territory Manager Location: Ahmedabad Reports To: General Manager Experience Required: 8 to 12 years of experience in sales, preferably in the analytical and laboratory instruments industry. Educational Qualifications: Minimum: Diploma in Electronics, Chemical, or Instrumentation Engineering Preferred: B.Sc. / M.Sc. in Chemistry, Biology, or Physics OR Graduate / Diploma in Electronics, Chemical, or Instrumentation Engineering Role Overview: The Senior Territory Manager will be responsible for driving sales and business growth for the complete portfolio of analytical and laboratory instruments offered by the company. This includes managing direct sales efforts and collaborating with team members to expand the customer base in the assigned territory. Key Responsibilities: Promote and sell the full range of analytical and laboratory instruments in the assigned territory Conduct regular customer visits to generate new leads and business opportunities Maintain and update the sales funnel through CRM tools Develop a strong technical understanding of the product portfolio Handle commercial discussions and negotiations with prospective clients Consistently meet or exceed assigned sales targets Build and nurture relationships with prospects and existing customers Coordinate internally with the service and support teams to ensure customer satisfaction Key Competencies & Skills: Minimum 5 years of hands-on experience in selling analytical instruments Strong communication skills in English both written and verbal Proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint) Self-motivated, hardworking, and results-driven Willingness to travel extensively across the assigned territory Qualification : B.Sc. / M.Sc. in Chemistry, Biology, or Physics

Sr. Territory Manager Sr. manager Territory manager

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