Customer Journey Mapping Jobs in Cochin

Senior UX Analyst Location: Cochin Experience: 2-5 Years Employment Type: Full-time About Fingent At Fingent, we believe in the power of technology to positively impact lives those who use it, build it, and the society around it. Our mission is to create beautiful, usable, and compelling software that solves complex business challenges. We nurture a team of passionate professionals who excel in bringing out the best in themselves, their peers, and their clients. Role Overview We are seeking a Senior UX Analyst who will be responsible for understanding user needs and creating compelling, intuitive designs for digital products. You will play a key role in driving user-centered design decisions, creating user personas, user journeys, and collaborating closely with developers and other team members to deliver exceptional experiences. Roles & Responsibilities User Research: Conduct user interviews and research to understand pain points, needs, and opportunities for improvement. User-Centered Design: Work on sitemaps, user journeys, and workflows, translating research insights into actionable design ideas for new products and features. Wireframing & Prototyping: Develop wireframes, sketches, and interactive prototypes to assess the feasibility of design concepts quickly. Customer Experience Advocacy: Serve as the voice of the customer, advocating for their experience when making design decisions. Cross-functional Collaboration: Work closely with designers, developers, and other functional specialists to create detailed deliverables, ensuring design decisions align with the technical and business goals. Skills & Qualifications User-Centered Design Expertise: Knowledge and application of design thinking principles and the ability to empathize with end users. Research Skills: Proficient in conducting user research through interviews and workshops with end users and business stakeholders. Prototyping & Wireframing: Experience in preparing sitemaps, customer journey maps, wireframes, and prototypes for both web and mobile applications. Communication: Ability to explain complex design concepts clearly to stakeholders, clients, and cross-functional teams, and advocate for user needs. Visual Design Skills: A strong sense of visual design, with an ability to create appealing and functional user interfaces. Tools & Software: Expertise in standard UX design software such as Figma, Adobe XD, Sketch, etc. Strong Analytical Skills: Ability to interpret user data and translate it into actionable design improvements. Communication Skills: Excellent written and verbal communication skills in English. Project Management: Understanding of common software project management and development practices. Good to Have A strong portfolio demonstrating your UX research and design capabilities. Experience with AR/VR design is a plus. By joining Fingent, you ll be a part of a dynamic team that values creativity, innovation, and user-centered design. You will have the opportunity to work on impactful projects, shaping the future of user experience for our clients. As part of our team, you ll be able to grow your skills, contribute to exciting challenges, and be a key player in our mission to deliver exceptional software solutions.

Job Title: Digital Marketing Executive (Client Projects) Location: Cochin, India Job Summary: As a Digital Marketing Executive at Infintor, you'll have the opportunity to take your 1-year experience and apply it to managing and leading client projects. You will work closely with our clients, develop strategies, and execute digital marketing campaigns to deliver measurable results. Key Responsibilities: Client Engagement: Act as a key point of contact for clients, understanding their goals, and translating them into effective digital marketing strategies. Digital Strategy: Develop, implement, and manage tailored digital marketing strategies for clients, aligning with their business objectives. Campaign Execution: Oversee the execution of digital marketing campaigns, including content creation, social media management, SEO, PPC advertising, email marketing, and more. Performance Analysis: Continuously monitor and analyze campaign performance, providing regular reports and insights to clients and internal teams. Budget Management: Assist in managing client budgets effectively, optimizing spend for maximum ROI and ensuring transparency in financial matters. Creative Solutions: Collaborate with our creative and technical teams to deliver innovative solutions that meet and exceed client expectations. Client Relationships: Cultivate strong client relationships, becoming a trusted advisor on digital marketing matters and identifying opportunities for growth. Qualifications and Skills: Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus). Minimum of 1 year of experience in digital marketing, including client project management. Solid understanding of digital marketing concepts, tools, and platforms. Proficiency in digital marketing tools and software, such as Google Analytics, SEO tools, and email marketing platforms. Excellent written and verbal communication skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Creative thinking and problem-solving skills. Up-to-date knowledge of industry trends and best practices. Join Our Team: If you are passionate about digital marketing, possess 1 year of experience, and want to take your career to the next level, we invite you to join our team at Infintor. Together, we'll drive the success of our clients and contribute to their growth. Qualification : Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus).

Product Designer About the Role Our Design Studio is looking for a Product Designer to join our team. In this role, you will collaborate closely with product managers and stakeholders, solving complex problems and creating innovative design solutions that provide exceptional user experiences for millions of users. You ll be at the heart of designing products that are impactful, user-centered, and scalable. What You Will Do Work with product managers and stakeholders to understand the product vision and features. Conduct user research to understand behaviors, pain points, attitudes, and expectations. Design wireframes, mock-ups, and prototypes for products or features. Articulate the rationale for design decisions to stakeholders clearly and effectively. Iterate rapidly, presenting multiple solutions to meet user needs and business goals. Collaborate closely with UI engineers to ensure design specifications are accurately implemented. Stay informed about the product market and competitors, ensuring designs are relevant and competitive. What Makes You a Great Fit Enthusiastic and passionate about design, usability, and design trends. Empathetic toward colleagues and customers, understanding their needs and challenges. Strong understanding of design trends and a desire to experiment with novel ideas. Experience with visual hierarchy and information architecture. High attention to detail and methodical in solving design problems. Deep knowledge of design fundamentals and principles. Proficiency in tools such as Figma. Ability to learn quickly and thrive in a fast-paced startup environment. Excellent communication skills, capable of presenting and explaining your designs clearly. Competitive salary and benefits package. Opportunity to work in a dynamic, creative, and collaborative environment. Exposure to working on impactful products used by millions of users. A culture that values design excellence and continuous learning.

Digital Marketing Executive Location: Cochin Experience: 2-3 Years Employment Type: Full-time About Fingent At Fingent, we are driven by the belief that the technology we build touches lives around us, making a meaningful difference. We nurture thought leaders and encourage them to be the seeds of change through smart software development and consulting services, ultimately creating a smarter and better future. Our culture of openness, honesty, and trust fosters an environment of growth and learning. At Fingent, we value a desire to excel, support peers, and most importantly, being a good human being. Role Overview We are looking for a Digital Marketing Executive who is passionate about online marketing, capable of driving campaigns across various platforms to enhance brand visibility and drive customer engagement. If you have experience in digital marketing strategies, SEO, SEM, PPC, social media, and email marketing, this is the perfect role for you. Roles & Responsibilities Digital Marketing Strategy: Assist the team in the development of overall digital marketing strategies to support business objectives. PPC Campaign Management: Manage and optimize PPC campaigns across various platforms such as Google Ads, Facebook Ads, and LinkedIn Ads. SEO & Keyword Research: Conduct thorough keyword research and implement on-page optimization strategies to improve website rankings and drive organic traffic. Email Marketing: Develop and execute email marketing campaigns, including A/B testing for improved engagement and conversion. Analytics & Reporting: Analyze campaign performance through web analytics tools like Google Analytics and Search Console, and present weekly, monthly, and quarterly reports to stakeholders. Market & Competitor Research: Research market trends, understand the brand s target audience, analyze competitors, and optimize the customer journey to drive engagement and conversions. Skills & Qualifications Experience: Minimum 2+ years of experience in digital marketing, with a strong focus on SEO, SEM, PPC, Google Ads, email marketing, and social media. Web Analytics Tools: Proficient in Google Analytics and Google Search Console. Communication & Presentation: Excellent communication, presentation, and interpersonal skills to collaborate effectively with internal teams and stakeholders. PPC Expertise: Strong knowledge and hands-on experience with PPC platforms like Google Ads, Facebook Ads, and LinkedIn Ads. SEO & SEM: Understanding of SEO practices, keyword research, and on-page optimization to improve website traffic and search rankings. Email Marketing: Experience in creating and managing email marketing campaigns with an understanding of A/B testing. At Fingent, you ll join a forward-thinking, collaborative team where you ll have the opportunity to grow your skills and contribute to impactful marketing campaigns. We value continuous learning and encourage our team members to push boundaries, explore new ideas, and make a difference. You ll also be a part of a company culture that values transparency, mutual support, and personal growth.

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Required Skill: Knowledge in Figma, Adobe XD, Adobe Photoshop, Adobe Illustrator. Knowledge in UX Design process Design web, mobile, and tablet-friendly applications. Convert prototype wireframe into elegant visual design mockup Create posters for branding activities. Should have creative skills (Drawing skills will be an added advantage) A strong eye for visual composition Time management skills and the ability to meet deadlines Passion and Enthusiasm to learn new design techniques Good communication skills. Knowledge of wireframe tools. Knowledge in Adobe after effects and Adobe Premiere pro is a plus point.

Technical Project Manager Expert in Project Planning and Execution Location: Cochin Experience Required: 4-5 years in Project Management Job Purpose We are seeking an experienced Technical Project Manager to lead, plan, execute, and manage customer projects, ensuring high-quality deliverables, team efficiency, and overall customer satisfaction. You will be responsible for managing large-scale projects and guiding teams to success, while ensuring projects are delivered on time and within budget. Key Responsibilities Project Planning & Execution: Define project scope, objectives, and deliverables. Develop project plans and ensure timely execution while staying within scope and budget. Team Management: Lead and manage teams of 10-15 resources, assigning tasks, tracking progress, and ensuring effective resource allocation. Client & Stakeholder Management: Foster strong relationships with clients and key stakeholders, ensuring effective communication and satisfaction throughout the project lifecycle. Risk Management: Identify potential project risks, establish mitigation strategies, and ensure continuous tracking of project milestones. Budgeting & Forecasting: Manage project budgets, track costs, and forecast future project expenses to ensure financial success. Quality Assurance: Ensure quality releases and adherence to project deadlines by maintaining comprehensive project documentation. Agile & Methodology Expertise: Utilize Agile, Scrum, Waterfall, and DevOps methodologies to ensure efficient project delivery. Tools & Technologies: Work with various data tools and technologies (e.g., RDBMS, ETL tools, Scripting languages, Visualization tools) and manage projects with tools like DevOps, JIRA, Trello, Asana. Required Qualifications 4-5 years of relevant experience in technical project management and software development. Proven experience managing end-to-end projects with at least 3 large-scale projects delivered. Strong knowledge of development methodologies such as Agile, Scrum, Waterfall, and DevOps. Experience with data tools and technologies such as MS SQL, MySQL, PostgreSQL, Oracle, SSIS, ADF, Informatica, Python, Shell scripting, Power BI, Tableau, and SSRS. Experience with cloud platforms like AWS and Azure is a plus. Proficiency in project management tools like JIRA, Trello, DevOps, Asana. Preferred Qualifications Familiarity with KAPPA/LAMBDA/Lakehouse architecture is highly desirable. Experience managing resource allocation, scheduling, and scope changes efficiently. Strong problem-solving skills and analytical thinking. Excellent communication and interpersonal skills.

Implementation Engineer Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 5+ years of experience Role Overview: We are seeking a highly skilled and experienced Senior Implementation Engineer to join our team. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work closely with clients to ensure maximum satisfaction. If you are passionate about implementation and client support, this position is for you! Key Responsibilities: Software Installation & Configuration: Implement, install, and configure software solutions onsite at client locations. Troubleshoot and resolve any software issues by working closely with the development team. SQL Scripting & Customization: Develop and modify SQL scripts to install new clients and add new functionality. Assist with client database script customization and troubleshooting to meet specific client needs. Server & Web Service Configuration: Collaborate with external vendors to configure server domains, routers, firewalls, SSL certificates, and web services to ensure a secure and functional environment. Testing & Issue Documentation: Execute test plans and document issues encountered during the implementation process. Communicate and prioritize bugs with the development team for new software releases. Client Communication & Support: Work closely with clients, providing excellent support and solving customer queries related to software implementation. Build and maintain healthy business relationships with clients, ensuring maximum customer satisfaction. Additional Responsibilities: Perform any other duties related to the role as needed to support the team and ensure smooth operations. Skills & Requirements: Communication Skills: Excellent written and verbal communication skills in English (mandatory). Technical Expertise: Ability to conduct a scope study at client sites and effectively communicate the findings with the development team. Basic knowledge of software coding (e.g., HTML) for customizations. Database Knowledge: Experience in Oracle DBA is a plus but not mandatory. Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently. Strong technical aptitude for configuring and optimizing client systems. Career Growth: Opportunity to work with cutting-edge technologies and expand your expertise in software implementation. Client Interaction: Work closely with clients, building relationships and ensuring high customer satisfaction. Collaborative Environment: Join a dynamic team where your skills and contributions will make a significant impact. Competitive Compensation: Competitive salary, benefits, and career advancement opportunities. Qualification : Any Graduate/Diploma/MCA/BTech

Role Purpose: The purpose of this role is to bridge the gap between business and technology, providing solutions that meet client needs by leveraging both technical and functional expertise. Key Responsibilities: 1. Bridging Technology and Business: Serve as a techno-functional expert, acting as the liaison between project and support teams. Ensure seamless communication and collaboration to deliver effective solutions. 2. New Business Implementation: Drive the end-to-end process for new business implementation projects, from requirement management to integration, configuration, and production deployment. Assess the feasibility of new change requirements and provide clients with optimal solutions and clear timelines. 3. Solution Support: Provide support for all new business implementations by building systems from the ground up. Offer techno-functional guidance throughout the architectural design, coding, testing, and implementation phases. 4. ERP System Implementation: Understand both functional and technical designs to ensure the successful deployment of ERP solutions. Customize, extend, modify, and integrate existing products using coding, testing, and production techniques. Implement business processes and translate them into ERP solutions. 5. Product Support and Maintenance: Provide ongoing product support and maintenance for ERP solutions, addressing technical problems and client queries. Develop and deploy automation tools to optimize processes and enhance efficiency. 6. Stakeholder Management and Collaboration: Act as the key point of contact between internal teams (lead consultants, project managers) and external clients. Provide advice, solutions, and updates to both clients and internal teams. 7. Skill Upgradation: Continuously upgrade skills by attending training sessions, seminars, and obtaining internal certifications. Contribute to knowledge sharing by writing papers, articles, and case studies for internal platforms. Skills and Competencies: Functional Competencies: Systems Thinking: Understanding of interdependencies and the ability to solve problems in complex environments (Competent). Leveraging Technology: Expertise in leveraging technology domains to provide optimal solutions (Master). ERP Knowledge: Deep understanding of functional and technical aspects of ERP systems, and the ability to tailor them to business needs (Master). Behavioral Competencies: Formulation & Prioritization: Ability to prioritize tasks and manage multiple complex solutions effectively. Innovation: A forward-thinking approach to creating efficient solutions. Managing Complexity: Adept at solving complex problems in technology and business processes. Client Centricity: Focused on meeting client needs and providing exceptional service. Execution Excellence: Strong ability to deliver high-quality results. Passion for Results: Strong drive to meet objectives and exceed client expectations. Performance Measures: 1. Contribution to Customer Projects: Quality of work, adherence to SLAs, ETA, number of tickets resolved, problem-solving efficiency, and customer satisfaction (CSAT). 2. Automation: Process optimization, reduction in process steps, and minimization of tickets raised by introducing automation solutions. 3. Skill Upgradation: The number of training sessions and certifications completed, as well as the number of papers or articles written per quarter.

Pre Sales Executive Location: Cochin Experience: 1+ years in B2B sales or lead generation targeting North American markets Job Overview: Join the Pre Sales team as a key player responsible for lead generation, tele-calling, appointment setting, and engaging with prospective clients, primarily in the North American market. This role involves understanding client requirements, building relationships, and scheduling meetings for the sales team to close deals. Key Responsibilities: Generate leads through tele-calling and prospecting potential clients. Verify and qualify leads; scrub lists to maintain accuracy. Interact with assigned leads and build rapport, including overseas clients. Schedule appointments (phone/in-person) based on prospect interest and requirements. Understand client software/application needs and effectively communicate the company s value proposition. Upsell products or services to existing clients. Maintain detailed weekly reports on prospects, appointments, and schedules, possibly using CRM tools. Qualifications & Skills: 1+ years experience in B2B sales, telemarketing, or pre-sales with exposure to the North American market. Experience in lead pre-qualification and list management. Strong interpersonal and communication skills; neutral English accent essential. Proficient computer skills and quick learner. Organized, detail-oriented, and motivated with a strong work ethic. Educational background: BBA, Degree in Literature, or Communicative English. Qualification : Educational background: BBA, Degree in Literature, or Communicative English.

Market Research Executive Location: Cochin Role Overview: As a Market Research Executive, you will focus on generating and validating high-quality leads through various online channels, contributing to building a strong sales pipeline. You will also be involved in activities that enhance lead quality and support business growth. Key Responsibilities: Generate quality leads using online tools and platforms. Validate leads against predefined quality parameters. Manage and maintain the sales pipeline. Perform miscellaneous tasks that contribute to creating valuable leads. Required Skills & Qualifications: Graduate in any discipline. Tech-savvy with strong internet research skills. Comfortable using social media platforms, apps, and MS Office. Self-motivated and enthusiastic about working in an entrepreneurial environment. Qualification : Graduate in any discipline.

Project Manager Location: Cochin Qualification: Any Graduate/Diploma Experience: 10+ years of experience Role Overview: We are seeking an experienced and dynamic Project Manager to lead and oversee the successful execution of projects. The Project Manager will be responsible for strategic planning, resource allocation, team management, and ensuring that project goals are achieved within the specified timelines and budgets. Key Responsibilities: Team & Project Management: Manage multiple software development and implementation teams, both domestic and overseas. Supervise the preparation of delivery plans in alignment with business forecasts. Oversee project execution as per agreed schedules to ensure customer satisfaction and positive testimonials. Track and monitor project progress to ensure timelines, requirements, and schedules are met. Customer & Stakeholder Engagement: Ensure customer satisfaction during the project transition phase. Facilitate change requests and keep all parties informed of impacts on schedules and budgets. Communicate with clients regularly to maintain positive relationships and align expectations. Process & Procedure Management: Develop and implement procedures, policies, and controls to ensure profitable outcomes for the organization. Regularly evaluate the results of the overall delivery framework. Maintain financial oversight by monitoring project budgets and reporting on aspects such as profitability, capital expenditure, and delivery performance. Resource Management: Drive staffing, equipment, licenses, sign-offs, and other resources to meet project demands. Oversee internal operations to achieve budgeted results and other financial objectives. Team Development: Mentor and coach development, testing, and implementation teams, ensuring they possess the required skills to deliver quality software on time. Foster a collaborative work environment that promotes teamwork, innovation, and continuous learning. Long-Term Planning & Strategic Contribution: Participate in the development and preparation of short-term and long-term project plans and budgets based on organizational goals and objectives. Ensure the alignment of project objectives with the strategic direction of the company. Contribute to the strategic planning and continuous improvement of project management practices. Skills & Qualifications: Experience: Minimum 10 years of experience in project management, preferably in software development or implementation projects. Proven experience in leading teams, managing multiple projects, and driving projects to successful completion within time and budget constraints. Skills: Strong expertise in project planning, resource allocation, and budget management. Experience in team management, mentorship, and coaching. Excellent communication and interpersonal skills to engage with clients, stakeholders, and teams. Proficiency in project management tools (e.g., MS Project, JIRA, Trello, etc.). Ability to handle complex projects and coordinate across multiple teams and departments. Industry Knowledge: Experience in the IT/software industry is preferred. Familiarity with software development lifecycle (SDLC) and agile methodologies. Leadership: Proven leadership ability to manage and inspire teams, driving performance and ensuring a high level of customer satisfaction. Strong decision-making and problem-solving skills. Career Advancement: Opportunity to contribute to high-impact projects and take ownership of key initiatives within the company. Collaborative Work Culture: Work with a talented, dynamic team in a positive, growth-oriented environment. Competitive Compensation: Attractive salary and benefits package with opportunities for career growth and leadership development. Qualification : Any Graduate/Diploma

Digital Marketing Intern Location: Cochin, India Duration: 3-month Internship Job Summary: We invite aspiring individuals to join our team as Digital Marketing Interns for a comprehensive 3-month internship program. This is a fantastic opportunity to gain hands-on experience in the dynamic field of digital marketing. As an intern, you will collaborate with seasoned professionals on various projects, exposing you to social media campaigns, email marketing, search engine optimization (SEO), web development, and more. We are looking for current bachelor s degree students with a fundamental grasp of digital marketing principles, graphic design skills, and a passion for the industry. Duties & Responsibilities: As a Digital Marketing Intern, your responsibilities will include but are not limited to: Assisting with Social Media Campaigns: Helping to design, schedule, and analyze social media posts across various platforms. Supporting Email Marketing Initiatives: Contributing to the creation and execution of email campaigns. Contributing to SEO Efforts: Assisting with on-page and off-page SEO strategies, tracking keyword rankings, and making recommendations for improvements. Assisting with Web Development Projects: Helping to support ongoing website projects, ensuring content is optimized and up-to-date. Content Creation: Producing and proofreading website content, blog posts, and marketing materials. Data Collection & Reporting: Collecting data from marketing campaigns and generating reports to analyze their effectiveness. Database Management: Updating and managing the company s CRM and customer database. Designing Sales Materials: Assisting in the design and production of sales presentations, brochures, and other materials. Administrative Support: Completing other administrative tasks as required by the team. Skills and Qualifications: Education: Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus). Technical Skills: Experience using Adobe Photoshop and other content creation tools. Proficiency with word processing, spreadsheet, and presentation software (e.g., Microsoft Office). Familiarity with CRM tools, online analytics, and Google AdWords. Core Competencies: Strong computer and technical skills. Excellent verbal and written communication skills. Solid understanding of various marketing techniques and digital marketing principles. A strong desire to learn and a professional drive to grow in the digital marketing space. Passion for the digital marketing industry and its best practices. Compensation and Career Opportunities: While this internship offers invaluable learning experiences, please note that it is an unpaid position. However, we offer an exciting opportunity to develop your skills in a professional environment. At the successful completion of the internship, outstanding interns may be considered for permanent positions within the company, with compensation aligned with company policies and reflective of their exceptional performance. We believe that for the right resources, salary is not a constraint. Terms & Conditions: Training Evaluation: In the event that a candidate's performance is deemed unsatisfactory during the internship period, their training will be discontinued. Qualification : Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus).

Job Title: Odoo Developer Location: Cochin, India About Infintor: At Infintor, we are seeking Odoo Developers to join our dynamic team in Kochi. If you are passionate about software development and customization, we invite you to be a part of our innovative company. Working Environment: Infintor predominantly delivers the standard Odoo solution to our diverse clientele. However, some clients require tailored enhancements and customizations, ranging from simple button additions to more extensive projects. As a Technical Consultant, your role will involve the end-to-end process of customizing the solution, including technical analysis, development, and ongoing support. Requirements: Programming Languages: Proficiency in Python & JavaScript. Database: Familiarity with PostgreSQL, including object-relational mapping (ORM). Collaboration Platform: Experience with GitHub. Development Model: Familiarity with the open-source approach, collaborating with an external community. Framework: Proficiency in Odoo, including ORM, Workflows, Report Engine, BI, and AI. Responsibilities: Develop customized solutions for clients across various industries, sectors, and company sizes. Provide ongoing support and maintenance for these tailored solutions. Adapt our SaaS offerings to meet client requirements. Assist in training and supporting our partner network. Must-Have Qualifications: Proficiency in several programming languages. Strong grasp of object-oriented programming, object modeling, and relational databases. A genuine passion for software development. The ability to learn and adapt quickly. Fluent in English. A team-oriented mindset. Nice-to-Have Qualifications: Self-organized work ethic. Bachelor's or Master's degree in a related field. Proficiency in Python, JavaScript, HTML, SQL, and UML-like modeling. Familiarity with Linux platform. Experience: 2+ Years If you are a dynamic and motivated Odoo Developer with a passion for customization and development, we encourage you to join our talented team at Infintor. Your expertise will play a crucial role in helping us meet the unique needs of our diverse clientele. Qualification : Bachelor's or Master's degree in a related field.

Front Office Executive About the Role We are seeking a Front Office Executive with a warm, compassionate, and professional demeanor to be the welcoming face of our organization. This position is perfect for candidates who are fresh out of college or have up to one year of relevant experience. If you have a passion for customer service and enjoy making a positive impression, we invite you to join our team and grow with us! What You Will Do Greet visitors, clients, and employees warmly, ensuring they feel valued as soon as they enter the premises. Manage incoming phone calls, emails, and inquiries with clarity and empathy, directing them to the appropriate personnel or department. Maintain a clean, organized, and inviting reception area. Coordinate incoming and outgoing mail, deliveries, and general office supplies. Assist with calendar management, scheduling appointments, and coordinating meeting rooms. Communicate any schedule changes promptly. Support in planning and executing company events and ensuring all logistics run smoothly. Make travel arrangements for employees and visitors, including booking flights, accommodations, and local transportation, while adhering to company policies and budgets. Handle insurance procedures, file claims, maintain necessary records, and coordinate with providers for timely resolution. Provide a compassionate and empathetic approach when addressing inquiries or concerns, ensuring issues are resolved efficiently and positively. Collaborate with other departments, especially HR and Administration, to streamline daily operations and ensure smooth workflows. What Makes You a Great Fit Bachelor s degree in any discipline. Experience: 0 1 year in a front office or administrative role (freshers are welcome to apply). Communication Skills: Strong verbal and written communication abilities; comfortable interacting with diverse groups. Empathy & Compassion: Able to handle visitors and colleagues with patience, understanding, and genuine care. Maintain a neat, poised, and approachable presence at the front desk. Familiar with MS Office (Word, Excel, Outlook) and open to learning new tools. Organization & Time Management: Capable of managing multiple tasks, prioritizing responsibilities, and meeting deadlines efficiently. Competitive salary and benefits package. Opportunity to grow and develop in a supportive and dynamic work environment. The chance to be the friendly face and first point of contact for everyone who interacts with our company.

Inside Sales Specialist About KeyValue Software Systems KeyValue Software Systems is a leading product outsourced development company specializing in providing customized software development services to businesses worldwide. We partner with clients across various industries and geographies to deliver innovative and tailored solutions. We are looking for an Inside Sales Specialist to join our dynamic team. In this role, you will play a crucial part in driving sales efforts, nurturing client relationships, and expanding our customer base in existing and new markets. What You Will Do Prospect and generate new leads through research, cold calling, email campaigns, and networking to build a strong sales pipeline. Identify key decision-makers within target organizations and engage in strategic conversations to understand their business needs and pain points. Conduct product demonstrations and/or presentations to potential clients, effectively communicating the value proposition and benefits of our services. Develop and maintain strong relationships with prospects and clients through regular follow-ups, addressing their inquiries, and providing accurate information about our services. Collaborate with the marketing team to support lead generation initiatives, such as content creation, webinars, and events. Meet or exceed monthly and quarterly sales targets and contribute to the overall revenue growth of the company. Stay up-to-date with industry trends, competitors, and market conditions to identify opportunities and make recommendations for sales strategies. Utilize CRM software to manage and track leads, opportunities, and sales activities accurately. Collaborate with cross-functional teams, including product managers, technical leads, and executives, to ensure smooth handover of projects from sales to delivery teams. Provide timely and accurate sales reports, forecasts, and market feedback to the management team. What Makes You a Great Fit Bachelor s degree in Business, Marketing, or a related field. 1-3 years of experience in inside sales, preferably in the software development or IT services industry. Strong understanding of technology solutions and experience selling software development or IT services. Excellent communication and interpersonal skills, with the ability to engage with clients at various organizational levels. Proactive and self-motivated, with the ability to work independently and as part of a team. Results-oriented mindset with a track record of meeting or exceeding sales targets. Familiarity with CRM software and proficiency in Office Suites (Excel, Word/Docs, Powerpoint/Slides). Competitive compensation packages. Opportunities for professional growth and development. A dynamic and collaborative work environment. Qualification : Bachelor's degree in Business, Marketing, or a related field.

Product Manager About the Role We are looking for a passionate Product Manager who thrives in building products that customers love. You will join a young and fast-paced environment and work with cross-functional teams to design, build, and roll-out innovative products. This role offers the opportunity to lead products through their entire lifecycle and drive the future of product development. What You Will Do Manage the entire product lifecycle from concept to design, sample production, testing, forecasting, and product end-of-life. Drive product lifecycle processes including product research, market analysis, competitive analysis, planning, positioning, roadmap development, and product launch. Achieve growth objectives by managing market share, revenue, profit, and ROI for various business channels and key customers. Conduct research and strategic planning to develop and implement actionable product strategies. Define and communicate the long-term product vision and strategy to all stakeholders. Appraise new product ideas and develop go-to-market strategies. Scope and prioritize product activities based on business and customer impact. Analyze consumer needs and current market trends, and assess potential partnerships from an ROI perspective. Contribute to team effort by accomplishing related tasks and collaborating across functions. Collaborate with cross-functional teams (UX/UI, engineering, stakeholders) to quickly deliver products with optimal resources and fast time-to-market. Identify product gaps and generate ideas to improve customer experience. Translate business strategy into product strategy, then break it down into detailed requirements and prototypes. Execute the product strategy by defining priorities, setting goals, and tracking progress. What Makes You a Great Fit Skills: Product Management, People Management, Customer Understanding, Product Development, Requirements Analysis, Pricing, Sales Planning, Competitive Analysis, Inventory Control, Financial Planning, and Strategy. Team player with strong leadership, communication, and people management skills. Experience in product management or as an associate product manager (Software Engineers/Business Analysts interested in transitioning to product management are encouraged to apply). Proven experience in delivering product marketing strategies and managing products throughout their lifecycle. Excellent writing and editing skills with strong presentation and public speaking abilities. Skilled at working effectively with cross-functional teams. Competitive compensation packages. Opportunities for professional growth and career development. A dynamic, fast-paced work environment with collaborative teams.

Responsibilities About Client: We are an innovative recruiting tool that enables users to register and book job postings on various job platforms. With a range of additional features, including the easy booking of social media advertising, we offer our clients the best solutions in talent acquisition.As we enter an exciting phase of product development, we are seeking an experienced Expert for Paid Ads on META to strengthen our team and significantly contribute to the growth of our company. Your Responsibilities: Develop and Implement Paid Advertising Strategies on META platforms (Facebook and Instagram) to enhance our brand presence and effectively engage potential customers. Campaign Management: Plan, create, and optimize advertising campaigns, including the selection of appropriate ad placements and target audiences. Manage Creatives: Identify and develop effective creatives in collaboration with the design team; regularly update and refresh them to ensure campaign effectiveness. Campaign Optimization: Continuously monitor campaign performance and implement optimization measures to improve conversion rates. Understanding of the Conversion API: Implement and utilize the Conversion API to enhance tracking and data quality. Tracking and Analysis: Take full responsibility for tracking campaign data and results; use analytical tools to make informed decisions. Internal and External Campaign Management: Lead internal campaigns for customer acquisition and support client campaigns to attract applicants. Desired Candidate Profile Experience: Several years of practical experience in paid advertising on META platforms (Facebook and Instagram). Expertise: Deep understanding of current trends and best practices in social media advertising, including knowledge of effective creatives and their life cycles. Technical Know-How: Familiarity with the Conversion API and advanced tracking methods. Analytical Skills: Ability to interpret campaign data and derive optimization strategies. Creativity: A knack for creating engaging and effective advertising materials; ability to develop ideas collaboratively with creative teams. Strategic Thinking: Competence in planning and executing campaigns to achieve specific business objectives.

Personal Assistant Kochi Location: Kochi, India Experience: 0-2 years Department: AppForms Role: Personal Assistant / Admin Wiz What you ll be doing: You ll be the right hand to the manager, making sure their day runs smooth AF. From managing calendars and meetings to handling emails and follow-ups, you keep everything on point with zero drama. Be the go-to contact for both internal teams and clients Organize the manager s calendar, appointments, and meeting agendas Keep track of action items and make sure things actually get done Take sharp meeting minutes and send out professional communications Prep reports, presentations, and briefs that impress Maintain filing systems and databases with eagle-eye attention Support project tracking to keep the product team on schedule What you bring to the table: Experience as a personal assistant, executive secretary, or office manager (even if just a little!) Mad organizational skills and the ability to juggle multiple tasks like a pro Critical thinker vibes you don t just follow, you find solutions Postgrad degree (because you love that brain workout) Stellar communication skills both written and spoken Customer service mindset you get people and keep it professional We celebrate diversity & inclusion everyone s welcome here We value work ethics and respect privacy your trust matters Growth opportunities with a supportive team Hit Apply now and let s make it happen.

Sales Manager Location: Cochin Experience: 7+ years in IT/Software sales Qualification: Bachelor's degree in Marketing, Business Studies, or related field preferred Core Responsibilities: Set and drive sales targets aligned with company goals and market opportunities. Lead, coach, and train sales staff to meet performance benchmarks. Oversee major client accounts and manage full sales lifecycle from prospecting to deal closure. Collaborate with internal teams (sales, technical, marketing) for effective presentations, demos, and client engagements. Prepare and present proposals and quotations tailored to client needs. Stay ahead of market trends and competitor strategies to inform sales tactics. Monitor, evaluate, and report on monthly and quarterly revenue performance. Drive branding and strategic sales initiatives to strengthen the company s presence in global markets. Required Skills & Qualifications: Minimum of 7 years of experience in IT/Software sector sales. Proven track record in leading high-performing sales teams. Strong problem-solving and analytical ability to assess performance and market opportunities. Excellent communication and presentation skills in English. Strategic thinker with the ability to forecast revenue and manage performance assessments. Qualification : Bachelor's degree in Marketing, Business Studies, or related field preferred