Customer Lifecycle Jobs in Pune

306 Jobs Found

EE

Product Manager L-1

Eshopbox Ecommerce

1+ Year | Not Disclosed | Pune, Maharashtra, India | Full-time

Product Manager L-1 Location: Pune | Job Type: Full-Time | Department: Product Development Eshopbox is looking for a passionate and dedicated Product Manager L-1 to help drive the development and success of our products. In this role, you'll be responsible for the entire product lifecycle, from concept through execution. You ll collaborate closely with engineering, design, sales, and marketing teams to deliver solutions that meet customer needs and drive business outcomes. Key Responsibilities Product Lifecycle Management: Oversee the entire product lifecycle, from writing specifications to collaborating with cross-functional teams (design, engineering, marketing) to launch key product features. Planning & Execution: Manage the planning, scoping, execution, and delivery of multiple product development projects. Technical Oversight: Ensure technical implementation aligns with the product requirements and overall vision. Defining Product Architecture: Define the architecture, modules, interfaces, and data systems needed to meet product requirements. Product Strategy & Metrics: Develop and execute a product strategy that aligns with business goals, using data analysis to inform product decisions. Prioritization & Decision Making: Balance customer experience, technical constraints, and business drivers to make informed trade-offs. User-Centric Design: Gain a deep understanding of user needs, problems, and desires to shape product development. Prototyping & Documentation: Create product design prototypes and develop user manuals, help guides, and other support content. Cross-functional Leadership: Lead and interact with cross-functional teams to ensure smooth product development and delivery. What You ll Need Organizational & People Skills: Strong project management capabilities and the ability to work effectively with diverse teams. Technical Background: 1+ years of experience in software or product management roles, with a focus on project/program management. Agile & Scrum: Experience working in Agile environments, particularly with scrum methodology. Industry Knowledge: Previous experience in the internet or e-commerce industry is a plus, with exposure to SaaS-based tools. Learning & Adaptability: Quick to learn new concepts and tools with a strong desire for continuous self-improvement. Communication & Teamwork: Excellent communication and collaboration skills to work across multiple teams and stakeholders.

Manager Product manager Full-Time Pm Product Management
AN

Engineering Manager

Anchanto

12+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Engineering Manager Order Management System (OMS) Location: Pune Role Overview: As the Engineering Manager Order Management System (OMS), you will be responsible for leading the design, development, and continuous evolution of a large-scale, distributed eCommerce platform. This platform processes high transaction volumes and integrates with complex third-party systems. You will manage a full-stack engineering team, ensuring system scalability, performance, and resilience while fostering a culture of ownership, technical excellence, and collaboration. Key Responsibilities: Own the full product lifecycle: Lead the conceptualization, architecture, design, implementation, deployment, and maintenance of the OMS and its integrations. Lead and mentor a team of 10+ engineers, guiding them through technical challenges and driving both backend and frontend development efforts to successful delivery. Architect scalable, distributed systems that handle high volumes of orders, inventory updates, and third-party data exchanges across the platform. Drive eCommerce integration strategy, collaborating with various systems including marketplaces, ERPs, WMS, payment gateways, and 3PLs to ensure robust data synchronization. Take technical ownership of both backend and frontend components, from database schema and API design to UI architecture and performance optimization. Establish and enforce engineering best practices, including coding standards, CI/CD workflows, observability, and security compliance, to ensure consistency and quality across the team. Be **hands-on** when necessary actively contributing to code, reviewing critical modules, and troubleshooting complex production issues. Ensure high availability, scalability, and data integrity in every design decision, embedding performance and security into the development lifecycle. Collaborate cross-functionally with Product, QA, DevOps, and Customer Success teams to ensure alignment between technical delivery and business priorities. Recruit and develop talent within the team, conducting technical interviews and nurturing a strong engineering culture. What You ll Bring: 12+ years of software engineering experience, with at least 4 5 years of hands-on experience in Ruby on Rails (RoR) backend development. Proven success in building and scaling distributed, event-driven systems that can handle high transaction volumes and complex integrations. Strong Angular expertise: Experience leading teams to deliver rich, responsive web applications. Deep knowledge of eCommerce and OMS domain concepts, including order lifecycle, inventory management, shipments, returns, and third-party partner integrations. Expertise in PostgreSQL/MySQL: Proficiency in schema design, query optimization, and performance tuning. Familiarity with RESTful APIs, webhooks, and common integration patterns for external systems. Experience working with cloud platforms (preferably AWS) and managing CI/CD pipelines for continuous deployment and delivery. Proven experience as an Engineering Manager or Technical Lead, with a track record of mentoring engineers and managing delivery across multiple engineering modules. A passion for building reliable, secure, and performant systems that deliver measurable business impact and enhance the customer experience. Excellent communication, organizational, and problem-solving skills, with the ability to effectively manage complex technical challenges. A strong sense of ownership, self-motivation, and a growth-oriented mindset, always striving to improve processes and systems. Nice to Have: Experience with microservices, asynchronous job processing, or message queues (e.g., Sidekiq, Resque, RabbitMQ). Exposure to SaaS or multi-tenant architectures. Familiarity with containerization (e.g., Docker) and monitoring tools (e.g., Grafana, ELK, Prometheus). Understanding of API versioning, rate limiting, and data consistency patterns in large-scale distributed systems. Innovative Environment: Work on a high-impact eCommerce platform that powers complex integrations and supports millions of transactions globally. Leadership Opportunity: Lead and mentor a talented team of engineers while driving technical strategy and best practices. Career Growth: Be part of a rapidly growing company with opportunities to develop both technically and professionally in a collaborative, dynamic environment. Impactful Work: Your work will directly impact the success of a highly scalable, high-performance platform that serves leading global businesses. If you are an experienced engineering leader with a passion for building scalable and resilient systems in the eCommerce domain, we would love to hear from you!

Engineering Manager Engineering manager Manager engineering Full-Time
GI

Quality Assurance Engineer

General Industrial Controls

4-6 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Quality Assurance Engineer Location: Pune Experience: 4 6 Years Qualification: B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering Job Summary We are seeking an experienced Quality Assurance Engineer with a strong background in PCB Assembly (SMT/MI), electronics manufacturing, and quality systems. The role involves ensuring product and process quality, handling root cause analysis, programming production equipment, and driving continuous improvement across the electronics manufacturing lifecycle. Key Responsibilities 1. NPI & Engineering Change Control Lead release to production activities for new products and engineering change notices (ECNs). Program and optimize equipment such as Pick & Place machines, AOI, Reflow ovens, Wave Solder Machines, ICT, and Robotic Soldering. Check and validate stencil and wave pallet suitability for new designs. Prepare PPAP and PFMEA reports with cross-functional teams (Engineering, PPC, Purchase, Production). Plan and coordinate product reliability testing. 2. PCB Assembly Quality (SMT & MI) Conduct in-line and final inspections in accordance with IPC-610 and internal standards. Develop and implement quality control procedures for all stages of PCBA production. Ensure adherence to industry and internal quality standards throughout the manufacturing process. 3. Box Build & End-of-Line Testing Oversee quality assurance in box build and final product assembly. Lead root cause analysis (RCA) for defects and customer complaints. Implement corrective and preventive actions (CAPA) to avoid recurrence. Evaluate and approve suppliers/machine vendors based on quality and capability. 4. Process Control & Audits Analyze production and quality data to identify trends, anomalies, and areas for improvement. Conduct internal audits to ensure process and documentation compliance. Maintain and enhance quality documentation including procedures, work instructions, and specifications. 5. Collaboration & Training Collaborate with R&D and design teams to ensure products are designed for manufacturability and quality. Train shop-floor and QA personnel on quality control procedures and IPC/industry standards. Maintain strong coordination with production and process teams for smooth issue resolution. 6. Workplace Safety & 5S/6S Implementation Ensure a safe work environment with zero accidents in designated areas. Uphold and improve 5S/6S practices across the quality and manufacturing areas. Key Skills & Competencies Must-Have 4 6 years of hands-on experience in PCBA manufacturing and QA. Strong knowledge of IPC standards, particularly IPC-A-610. Proficiency in PPAP, PFMEA, Control Charts, WI, and 7 QC Tools. Understanding of product/component drawings and GD&T principles. ERP experience (SAP or equivalent). Lean Manufacturing and Six Sigma Green Belt certified or equivalent. Nice-to-Have Exposure to troubleshooting of machines and PCBA programming. Certification in Quality Management (e.g., ASQ Certified Quality Engineer). Familiarity with reliability testing methods and equipment validation protocols. Performance Metrics Product defect rate and quality yield Number of successful NPI releases Audit compliance scores (internal/external) Effectiveness of RCA and CAPA closures 5S/6S implementation scores and workplace safety record Work with a leading electronics manufacturing company using the latest SMT & QA technologies Be a part of a team driving innovation, continuous improvement, and zero-defect culture Opportunities for career growth, cross-functional exposure, and professional certification support Qualification : B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering

Quality Assurance Quality Assurance Engineer Quality Engineer
GI

Sr.software Engineer

General Industrial Controls

5-7 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Senior Software Engineer Firmware Development Location: Pune Experience: 5 to 7 Years Qualification: B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, Telecommunication, or Electrical Engineering Job Summary We are looking for an experienced and innovative Senior Software Engineer to lead the firmware development for embedded systems across our product lines. This role involves designing and developing embedded software architectures, conducting design validations, and collaborating closely with cross-functional teams to ensure robust, scalable, and high-performance solutions that meet product requirements and quality standards. Key Responsibilities 1. New Product Development Analyze customer requirements and conduct technical feasibility studies. Design product architecture (SW, HW, FW) and finalize key components and tools. Create detailed block diagrams, signal flows, class diagrams, and DFMEAs. Develop firmware for embedded systems including GUI, drivers, communication protocols, etc. Perform code reviews, debugging, and unit testing. Validate designs through simulation and field testing. Prepare all technical documentation for engineering release. Collaborate with testing teams to address test feedback and implement corrective actions. 2. Standards & Documentation Define and maintain software design guidelines, SOPs, and coding standards. Ensure adherence to product standards, including both Indian and International codes. Maintain comprehensive documentation including schematics, flowcharts, and technical manuals. 3. Project Monitoring & Reporting Participate in project review meetings and provide regular updates. Maintain timesheets and project tracking tools in accordance with project timelines and SPI targets. 4. Customer Support & RCA Address and resolve firmware-related customer complaints. Conduct root cause analysis (RCA) and implement corrective firmware releases. 5. Knowledge Sharing & Innovation Contribute to internal knowledge bases and reusable component libraries. Propose improvements to design methodologies, tools, or processes as part of continuous innovation. Actively contribute to the organization s technology roadmap with new ideas and solutions. Key Skills & Competencies Technical Skills: Strong experience in firmware development for embedded systems. Expertise in .NET platform, C/C++, and object-oriented programming. Experience with GUI development, communication protocols (UART, I2C, SPI, CAN, etc.). Familiarity with design simulation, debugging tools, and unit testing frameworks. Knowledge of design for manufacturability (DFM) and design for testability (DFT). Understanding of DFMEA, IPC standards, and product lifecycle management. Experience in compliance with Indian and International product standards. Behavioral & Leadership Skills: Strong analytical and problem-solving capabilities. Excellent written and verbal communication skills. Highly accountable, dependable, and self-motivated. Customer-focused with a drive for results. Collaborative mindset with the ability to work across multidisciplinary teams. Willingness to innovate and share knowledge for team and organizational growth. Performance Indicators Timely delivery of assigned modules (Schedule Performance Index) Adherence to design and coding standards Reduction in post-release bugs Quality and completeness of documentation Effectiveness in RCA and bug resolution Contributions to knowledge sharing and innovation Be part of a forward-thinking engineering team working on cutting-edge embedded and software technologies. Collaborate with industry experts in a high-performance environment. Access to continuous learning, upskilling programs, and certification support. If you re passionate about embedded systems and software architecture and ready to make an impact, we d love to hear from you. Apply now! Qualification : B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, Telecommunication, or Electrical Engineering

Engineer Sr.software engineer Full-Time Senior software engineer Software Development
AS

Director Customer Services

Accops Systems

12+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)

Director Customer Services customer services Full-Time
AI

Relationship Manager - Mid Market

Airtel

1-3 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Relationship Manager Mid Market Location: Pune Function: Customer Experience Relationship Management Employee Type: Full-Time Experience Required: 1 3 Years Role Purpose As a Relationship Manager Mid Market, you will be responsible for managing the entire lifecycle of corporate clients in the mid-market segment for telecom services including Mobility, Fixed Line, and Data solutions. This role focuses on ensuring seamless service delivery, account growth, and customer satisfaction while strengthening Airtel s presence within client organizations. Key Responsibilities Customer Lifecycle Management Manage end-to-end service delivery for assigned corporate accounts, ensuring adherence to SLAs and TAT. Serve as the single point of contact for all client interactions, ensuring timely resolution and zero escalations. Conduct regular service camps, account reviews, and customer engagement activities to enhance brand visibility and retention. Revenue Growth & Churn Control Drive upselling and cross-selling of Airtel s telecom products and services across the customer lifecycle. Monitor account usage and proactively address churn risks to ensure account stickiness and revenue stability. Operational Excellence Ensure strict compliance with all business processes and service-level standards. Maintain accurate and updated account dossiers, track complaint levels, and promote digital adoption (e.g., e-bills, self-care platforms). Collections & Payment Efficiency Improve collection efficiency (0 60 days, 60 90 days) by ensuring timely payments and reducing suspense through virtual account management. Support clients in payment posting, billing queries, and reconciliation activities. Performance Monitoring Track and analyze corporate account performance across multiple telecom products and services. Promote digital enablement and virtualization through tools such as PFH, self-care portals, and paperless billing. Required Skills Strong analytical thinking and problem-solving ability. Proficiency in Microsoft Excel and financial modeling. High process orientation and attention to detail. Excellent verbal and written communication skills. Strong customer-centric approach and service mindset. Effective negotiation and stakeholder management. Qualifications Bachelor s degree in Engineering, Business Administration, or related field. MBA in Marketing or Operations is preferred. Work Experience 1 3 years of relevant experience in client servicing or relationship management, preferably in the telecom industry. Candidates with 2 7 years of telco experience can also be considered based on role fit. Qualification : Bachelors degree in Engineering, Business Administration, or related field

Relationship Manager Relationship manager Mid Market
BS

Enablement Specialist

Bmc Software

3+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Title: Enablement Specialist Location: Pune, Maharashtra, India Travel: Up to 10% About BMC At BMC, trust is more than a word it s our way of working. We are an award-winning, inclusive, and dynamic workplace where diversity is celebrated and innovation thrives. Giving back to our communities is part of our culture, and we believe in helping every employee achieve balance, success, and personal growth. Your achievements will be recognized, your voice heard, and your individuality celebrated. We help our customers become Autonomous Digital Enterprises by empowering them with forward-thinking solutions and we never stop innovating. The Opportunity Join our BMC Academy team as an Enablement Specialist, where you'll play a key role in designing, developing, and delivering impactful training and enablement programs for our Customer Success organization. You'll collaborate with cross-functional teams, subject matter experts (SMEs), and stakeholders to build world-class enablement content that empowers teams to drive value and performance across the customer lifecycle. If you're passionate about adult learning, creative content development, and enabling others to succeed this is the role for you. Key Responsibilities Design and develop engaging enablement content such as Instructor-Led Trainings (ILTs), eLearning modules (WBTs), videos, infographics, playbooks, assessments, and more using instructional design best practices. Create training programs around onboarding, product/service offerings, strategic initiatives, and soft skills for Customer Success teams. Ensure consistent tone, messaging, and branding across all enablement materials. Partner with stakeholders, SMEs, and cross-functional teams (Product, Marketing, Sales Enablement) to gather inputs and align on enablement goals. Plan and facilitate live enablement sessions coordinate invites, run dry runs, host kickoff segments, and support participant engagement and Q&A. Use a Learning Management System (LMS) to manage learning content, assign courses and learning paths, and generate reports on participation and completion. What You ll Bring 3 4 years of experience in enablement, instructional design, or learning & development Strong understanding of adult learning principles and instructional design methodologies Experience creating diverse digital learning assets: presentations, videos, infographics, cheat sheets, playbooks, FAQs, and assessments Excellent written and verbal communication skills able to simplify complex topics and confidently present in live or virtual settings Proficiency in tools like MS Office, Canva, Camtasia, Articulate Rise & Storyline, and experience working with LMS platforms Skilled in video editing, content organization, multitasking, and collaborating with SMEs and cross-functional stakeholders A self-starter with a growth mindset, ready to take initiative and adapt to evolving needs Join over 6,000 talented professionals around the globe who are driving innovation Work in a culture that champions authenticity, inclusion, and continuous learning Be part of an organization that recognizes your unique contributions and potential Grow your skills through exposure to leading technologies and global best practices If you re excited about this role and BMC s mission, we encourage you to apply. We welcome diverse perspectives and believe they drive better outcomes for everyone. BMC is an equal opportunity employer committed to building a workplace that reflects the diversity of our communities.

Specialist Full-Time Sales Enablement Training and Development Onboarding
PT

Customer Success Specialist

Promobi Technologies

2+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Customer Success Specialist Location: Pune, India Experience: 2+ years Job Type: Full-Time (On-site, US Shift) About ProMobi Technologies ProMobi Technologies is a leading Enterprise SaaS company based in Pune, India. Their product portfolio includes Unified Endpoint Management (UEM), Push-to-Talk communication, Consumer Finance, and HaaS. A key product, Scalefusion, provides cloud-based MDM solutions trusted by startups and Fortune 500 companies alike. About the Role As a Customer Success Specialist for Scalefusion, you'll play a critical role in managing the post-sales customer lifecycle. You ll be the bridge between customers and internal teams, ensuring a smooth onboarding experience, driving product adoption, and ultimately maximizing customer satisfaction and retention. Key Responsibilities Relationship Management: Serve as the primary point of contact for customers, providing ongoing support and strategic guidance. Customer Onboarding & Training: Guide new customers through product setup, deliver training sessions, and ensure early success. Support & Troubleshooting: Address user issues, resolve product-related queries, and coordinate with tech teams when necessary. Usage Monitoring: Analyze product usage trends to detect problems early and suggest optimization strategies. Revenue Growth: Identify upsell and cross-sell opportunities aligned with customer goals. Customer Advocacy: Relay feedback and feature requests to internal teams, acting as the customer s voice. Retention: Drive customer engagement and loyalty through consistent communication and value delivery. What You Bring Education: Bachelor s degree in Business, Marketing, or related field (or equivalent experience). Experience: 1 2 years in a customer-facing role, ideally in Customer Success or Account Management. Communication: Excellent verbal and written communication skills, with the ability to simplify complex technical concepts. Tools: Familiarity with CRM and ticketing platforms like Hubspot or Jira. Mindset: Empathetic, proactive, customer-centric, and comfortable working in a target-driven, fast-paced SaaS environment. Availability: Willingness to work US business hours (India night shift) from the Pune office. Bonus Skills Experience in the SaaS industry Understanding of Customer Success practices and metrics Multilingual communication abilities Qualification : Bachelors degree in Business, Marketing, or related field (or equivalent experience)

Customer Customer Success Specialist Customer Success Specialist Full-Time
PT

Senior Technical Support Engineer

Promobi Technologies

3+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Senior Technical Support Engineer Location: Pune, India (On-site, Viman Nagar) Experience: 3+ years Job Type: Full-Time About the Role As a Senior Technical Support Engineer, you will be the frontline for Level 1 and 2 support, handling complex technical issues related to our flagship product, Scalefusion. You will collaborate with internal teams, manage ticket lifecycles, and ensure high customer satisfaction through timely and effective issue resolution. Key Responsibilities Provide chat, email, and on-demand phone support for Scalefusion users. Investigate and troubleshoot reported technical issues across multiple platforms. Collaborate with internal teams for issue resolution and keep customers updated on progress. Maintain excellent customer experience by responding promptly and professionally. Diagnose and solve application issues related to Mobile Device Management (MDM). Reproduce customer environments on various devices to replicate and fix issues. Required Skills and Experience Minimum 3 years supporting MDM solutions, specifically Google Android and Apple iOS platforms. Hands-on experience with Android Enterprise and knowledge of legacy-to-Android Enterprise migrations. Proficient in managing device configuration, compliance, and security policies. Experience with Auto-pilot components and collaboration tools like Active Directory (AD), Exchange, and Office 365. Familiarity with scripting languages such as PowerShell and Bash. Strong problem-solving skills and ability to work independently or in teams. Excellent verbal and written communication skills. Ability to plan and prioritize workload efficiently while meeting service standards. About ProMobi Technologies ProMobi Technologies is a rapidly growing, bootstrapped SaaS company dedicated to empowering businesses with world-class software solutions. Our flagship products include Scalefusion (Unified Endpoint Management), NuovoPay (Device Financing Risk Management), and NuovoTeam (Push-to-Talk & Team Communication).

Senior Technical Senior technical Support Technical support
RU

Senior Software Engineer - CPD (SME - Linux/Systems)

Rubrik

6+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Senior Software Engineer CPD (SME - Linux/Systems) Location: Pune, India About the Role & Team As a Senior Software Engineer in the Continuous Product Delivery (CPD) team, you will lead a small team and collaborate closely with core engineering, product, and support teams. Your focus will be ensuring long-term stability and enhancing the customer experience for Rubrik s data backup and management products. You will gain deep knowledge of Rubrik s distributed job framework, data lifecycle management, filesystem, and metadata store. The CPD team, working alongside Platform and Systems Engineering, is tasked with developing a secure, scalable, and high-performance software-defined platform to simplify the management of physical and virtual appliances both on-premises and in the cloud. Rubrik values engineers who take ownership, exercise judgment, and are empowered to make critical decisions that drive customer delight. Key Responsibilities Own the full lifecycle of features including design, implementation, and testing. Design and develop infrastructure services for Linux kernel and Ubuntu OS upgrades. Diagnose and resolve complex customer environment issues. Write and maintain code primarily in Python and/or Scala. Troubleshoot complex software problems efficiently. Collaborate cross-functionally to define and deliver new features. Maintain technical documentation and participate in code reviews. Drive continuous process and software quality improvements. Stay current with emerging software development trends. About You BTech/MTech/PhD in Computer Science or related field. 6 10 years of software development experience on Linux, preferably in Platform, Systems, Kernel, or Networking domains. Strong fundamentals in data structures, algorithms, and distributed system design. Deep knowledge of Linux distributions, especially Ubuntu. Strong systems programming skills and expertise in debugging and performance troubleshooting. Experience performing Linux kernel upgrades and kernel debugging. Proficiency in scripting languages and one or more of C++, Java, or Scala. Experience in large distributed systems design is preferred. Familiarity with storage, filesystems, or data protection technologies is a plus. Excellent communication and teamwork skills. About Rubrik Rubrik (NYSE: RBRK) is on a mission to secure the world s data through its Zero Trust Data Security platform. Leveraging machine learning, Rubrik Security Cloud safeguards data across enterprise, cloud, and SaaS applications, ensuring data integrity, availability, and resilience against cyber threats and operational disruptions. Qualification : BTech/MTech/PhD in Computer Science or related field.

Senior Software Senior software Engineer Senior engineer
TT

Lead Consultant:ui Developer [reactjs]

Thoughtworks Technologies (india) Pvt Ltd.

9+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Lead UI Developer | ThoughtWorks | Pune, India Location: Pune, India Employment Type: Full-time, Regular Industry: Information Technology About ThoughtWorks ThoughtWorks is a global technology consultancy that blends strategy, design, and engineering to create cutting-edge digital solutions. With over 30 years of experience, our autonomous teams have delivered innovative and transformative solutions that solve our clients' most complex challenges. Our open and inclusive culture encourages learning, growth, and collaboration, allowing us to thrive in delivering impactful work across industries. Join ThoughtWorks and be part of a dynamic team that values curiosity, passion, and a commitment to excellence in everything we do. Job Overview ThoughtWorks is looking for an experienced and passionate Lead UI Developer to join our team in Pune, India. In this role, you ll be the primary point of contact for our clients, driving the strategic direction of UI projects while ensuring technical execution. You'll collaborate with cross-functional teams to deliver innovative solutions and take on the responsibility of mentoring and guiding developers. Your strong leadership and ability to negotiate with clients to shape technical solutions will be crucial in delivering exceptional results. Key Responsibilities Champion Best Practices: Advocate for the adoption of industry best practices, including TDD (Test-Driven Development), pair programming, design patterns, and continuous delivery to ensure high-quality software delivery. Focus on delivering value to end customers as early as possible. Complete Project Lifecycle Ownership: Take part in the entire software delivery cycle from consulting and ideation to production and post-launch evolution. Work on high-level strategy and detailed execution. Design & Technology Solutions: Design scalable UI solutions that solve complex client problems. Make pragmatic trade-offs and choose the right technologies that align with client objectives. Create Accessible, Delightful UI Systems: Develop user interfaces that are not only functional but also accessible, high-performing, and delightful to users. Ensure the application of responsive design and best practices. Collaborate with Teams: Partner with cross-functional teams, including UX/UI designers and backend developers, to build features, design concepts, and interactive prototypes. Ensure best practices and UX specifications are embedded throughout. Hands-on Coding: Lead by example and continue coding alongside developers. Stay technical and contribute directly to solution development rather than stepping into a purely managerial role. Advocate DevSecOps Practices: Champion the use of DevSecOps tools and processes to build and deploy software securely. Advocate for a DevOps culture and shift security left in development. Ownership & Accountability: Take full ownership of technical deliverables, pushing boundaries to deliver innovative and high-quality results for our clients. Stay Updated with Technology Trends: Leverage Technology Radar insights and apply the latest technical thinking to solve complex client problems. Mentor & Cultivate Growth: Mentor junior team members, fostering a growth-oriented and inclusive culture within the team. Encourage feedback and ensure that each team member reaches their full potential. Job Qualifications Technical Skills: Experience: 9+ years of hands-on experience in front-end development, with a focus on ReactJS. JavaScript Expertise: Strong proficiency in JavaScript programming, design patterns, and writing modular, reusable, and functional code. Proficiency in TypeScript is mandatory. Web Development Concepts: Familiarity with design systems, atomic design, micro frontends, progressive web apps, and backend-for-frontends (BFF) architectures. UI Development: Extensive experience with HTML, CSS, and JavaScript, including the development of modular web components and responsive layouts. Ability to handle cross-browser and cross-platform compatibility issues. Web Standards & Accessibility: Strong understanding of HTTP, multi-tiered web architectures, and web standards, with a focus on web accessibility. Responsive Design: Proven experience creating mobile-first, responsive designs using modern CSS practices. Professional Skills: Leadership & Mentorship: Experience in leading teams using Agile, Lean, and Continuous Delivery methodologies. Mentor and inspire junior developers to build technical and leadership skills. Client-Facing & Visionary Leadership: Ability to define and execute a technical vision that aligns with business goals, advocating for both technical excellence and pragmatic business solutions. Adaptability & Problem-Solving: Ability to thrive in ambiguous situations and approach challenges from multiple perspectives, delivering innovative solutions in uncertain environments. Influence & Communication: Demonstrated ability to influence stakeholders, advocate for best practices, and foster a culture of technical excellence. Learning & Development: At ThoughtWorks, there s no one-size-fits-all career path. We encourage autonomy while also offering comprehensive tools, development programs, and a supportive team culture to help you grow in

Lead Consultant Lead Consultant Ui Ui Lead
TT

Senior Consultant - Application Developer (java)

Thoughtworks Technologies (india) Pvt Ltd.

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Senior Software Developer | ThoughtWorks | Pune, India Location: Pune, India Employment Type: Full-time, Regular Industry: Information Technology About ThoughtWorks ThoughtWorks is a global technology consultancy that integrates strategy, design, and engineering to create digital solutions that drive transformation. With over 30 years of experience, our diverse teams are dedicated to solving complex business problems using technology as a differentiator. At ThoughtWorks, we encourage continuous learning, collaboration, and innovation providing an environment where curiosity and passion thrive. Join us and make an impact through cutting-edge technology, a culture of growth, and the opportunity to work with like-minded peers. Job Overview We are seeking a highly skilled and experienced Senior Software Developer to join our team in Pune, India. In this role, you will collaborate with Business and Quality Analysts, Designers, and Project Managers to design and deliver meaningful software solutions that address client challenges. You will leverage your deep technical expertise to solve complex problems, advocate for better engineering practices, and foster collaboration within the team. As a Senior Developer, you ll help lead the development of large-scale distributed systems and microservices, mentor junior developers, and contribute to the technical vision that drives our projects forward. Key Responsibilities Write Clean, Reusable Code: Advocate for and adopt best practices like TDD (Test-Driven Development), pair programming, and design patterns to ensure high-quality software delivery. Champion Continuous Delivery: Embrace continuous delivery practices to deliver value to customers quickly and efficiently while maintaining high software quality. Collaborative Problem Solving: Work in value-driven, cross-functional teams to create innovative customer experiences for clients. Ensure that best practices and UX specifications are incorporated throughout the development process. Design & Build Microservices: Architect and develop large-scale distributed systems using microservices to provide flexible, scalable solutions for clients. Apply Latest Technologies: Utilize cutting-edge technology from our Technology Radar to solve complex business problems and keep your solutions innovative and future-proof. Implement DevSecOps Practices: Advocate for the use of DevSecOps tools and methodologies to ensure security is integrated throughout the software lifecycle, promoting a DevOps culture. End-to-End Software Delivery: Oversee the complete software delivery process from ideation to deployment ensuring efficient and effective implementation of solutions. Mentorship & Leadership: Act as a mentor to junior team members, sharing your technical expertise and helping them develop both professionally and personally. Job Qualifications Technical Skills: Experience: You have extensive experience with Java, React, AWS, Terraform, and other Object-Oriented programming languages. High-Quality Code: You are skilled at writing clean, well-tested code and are highly comfortable with Object-Oriented programming principles. Agile Methodologies: You are familiar with Agile methodologies such as Extreme Programming (XP), Scrum, and Kanban, and use them to deliver incremental and high-quality software. TDD & Continuous Integration: You are knowledgeable in Test-Driven Development (TDD), continuous integration, and continuous delivery practices and tools. Cloud Technologies (Bonus): Familiarity with cloud platforms such as AWS, Azure, Kubernetes, and Docker will be a strong advantage. Professional Skills: Leadership & Influence: You actively influence others by advocating for technical excellence while maintaining an openness to evolving your approach when necessary. External Engagement: You contribute to the broader tech community through speaking engagements, open-source contributions, blogs, or other forums, sharing your expertise. Problem-Solving & Resilience: You excel in ambiguous situations, approaching complex challenges from multiple perspectives and delivering thoughtful, well-rounded solutions. Learning & Development: At ThoughtWorks, we offer autonomy in how you develop your career. We provide comprehensive learning resources, mentorship, and opportunities to grow and challenge yourself through our strong cultivation culture. Career Growth: You ll have the freedom to shape your career path and benefit from a supportive environment where your personal and professional growth is encouraged and nurtured. Onsite Work Expectation: You may be required to work out of our ThoughtWorks office or at client locations five days a week, depending on business and client needs. ThoughtWorks is not just about technology; it's about creating impactful solutions that make a difference. If you're passionate about writing high-quality, scalable code, mentoring teams, and solving complex business problems, we d love for you to join our diverse and collaborative team. Together, we will continue to break new ground and innovate in the tech world.

Senior Consultant Senior Consultant Application Application consultant
TS

Growth Marketing Manager

Talentica Software (i) Pvt. Ltd.

8-10 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

About Talentica Software: Talentica Software is a boutique software development company founded by industry veterans and alumni from IITB. For over 21 years, we have been helping startups build innovative products using cutting-edge technologies. With a focus on solving real-world problems, we ve worked with over 180+ startups, primarily in the US, leading to numerous successful exits. In 2022, Great Place to Work recognized Talentica Software as one of India s Great Mid-Size Workplaces. What We re Looking For: We are seeking a Growth Marketing Manager to lead Talentica s demand generation strategy through paid advertising and SEO. You will be responsible for executing multi-channel marketing campaigns, optimizing brand visibility, and driving high-quality leads to support our growth. Your expertise in performance marketing, organic growth, and team leadership will be key to scaling our marketing efforts and achieving impactful results. What You ll Be Doing: Develop & Execute Demand Generation Campaigns: Lead high-impact campaigns across platforms like Google Ads, LinkedIn Ads, and other paid channels to generate leads and increase conversions. Optimize SEO Strategies: Enhance organic traffic and improve Talentica s search visibility for key industry-related keywords. Manage the Marketing Funnel: Oversee the entire lead-generation funnel, ensuring consistent lead flow from both paid and organic efforts. Leverage Content Marketing: Collaborate on content creation, landing page optimization, and conversion rate optimization (CRO) to increase engagement and drive MQLs (Marketing Qualified Leads) & SQLs (Sales Qualified Leads). Brand Promotion: Increase brand awareness by promoting Talentica Software across various digital channels, including social media, industry forums, and content syndication platforms. Data-Driven Decision Making: Utilize insights from analytics to refine ad campaigns, reduce Customer Acquisition Cost (CAC), and improve ROI. Collaboration: Work closely with sales teams to ensure marketing efforts are aligned with pipeline growth goals and revenue targets. Agency & Vendor Management: Manage external agencies and vendors to ensure efficient campaign execution. To Be Successful in This Role, You Should Have: Qualification: MBA/PGDM in Marketing + Bachelor's degree in Engineering (mandatory). Experience: 8-10 years in marketing within IT services or software product companies, with at least 4 years in a leadership role. Essential Skills: Proven expertise in B2B demand generation, PPC advertising, and SEO strategies. Strong understanding of platforms such as Google Ads, LinkedIn Ads, GA4, and marketing automation tools like HubSpot. Experience in content marketing, thought leadership, and brand positioning. Analytical mindset with expertise in A/B testing, data interpretation, and performance tracking. Ability to collaborate cross-functionally with sales, engineering, and leadership teams. What You ll Find Here: Culture of Learning: We invest heavily in exploring new marketing tools and channels. At Talentica, you ll have ample opportunities to innovate and grow your skills. Endless Learning Opportunities: We don t limit you by your job description. If you have the drive, we ll support you in taking on new challenges and responsibilities. Performance-Driven Growth: Your growth at Talentica is governed solely by your achievements and contributions, not by your education or past employers. Work-Life Balance: We value your well-being and offer flexible work schedules and remote work options. Great Culture: 82% of our employees recommend Talentica to their friends, according to Glassdoor. You ll love being a part of our team! At Talentica, we re not just about doing things the usual way. We think and do constantly pushing the boundaries of technology and marketing. If you re looking for a dynamic, "think and do" environment with ample room for personal and professional growth, Talentica is the place for you. Qualification : MBA/PGDM in Marketing + Bachelor's degree in Engineering (mandatory).

Growth marketing Growth marketing Manager Growth manager
EI

Product Owner

Entrata India

3+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Join Entrata: Lead the Charge in Transforming Property Management Software Position: Product Owner Location: Pune, India About Entrata Since 2003, Entrata has been at the forefront of revolutionizing property management. What began as a group of visionary college students changing the way rent is paid online has grown into a global leader in the industry. Our award-winning software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, and we continue to reshape the landscape of property management worldwide. With over 2200+ team members across the globe, from Utah to Texas to India, Entrata blends the energy of a startup with the stability of an established leader. Our values of innovation, transparency, and teamwork drive everything we do. If you re looking for an opportunity to make a tangible impact in an exciting industry, Entrata is the place for you. Position Overview: Product Owner Entrata is seeking a Product Owner to drive the development and delivery of innovative product features that will enhance the customer experience, streamline logistics processes, and optimize delivery operations. As a core member of our product team, you ll work closely with cross-functional teams, including UX designers, software architects, and developers, to deliver top-notch software solutions. If you re passionate about making a difference and have a background in product ownership or business analysis in a software environment, this role is for you. What You ll Do: Shape the Product Roadmap: You will develop and execute the product roadmap for delivery-related features, ensuring alignment with business objectives and customer needs. Manage Backlogs & Prioritize: Define and prioritize product requirements, user stories, and acceptance criteria. Organize and maintain the product and team backlogs to keep the development teams on track. Collaborate Across Teams: Work with stakeholders across development, customer success, and UX teams to ensure smooth communication and timely product delivery. Translate User Needs into Features: Connect with different user personas, understand their tasks, and work closely with the UX teams to capture their requirements. Drive Product Evolution: Study competing products and features, identify industry trends, and inform product development based on your findings. Oversee Product Lifecycle: Manage the development, testing, and release of product features, ensuring that quality is maintained and deadlines are met. Continuous Improvement: Analyze product performance metrics and gather customer feedback to continuously iterate on and improve product features. Act as the Subject Matter Expert: Provide expert guidance on delivery operations to internal teams and clients, supporting them with insights and best practices. Stay Ahead of the Curve: Stay updated on industry best practices and technological advancements in delivery management to ensure Entrata s products remain cutting-edge. What You Bring: Education & Experience: A Bachelor s degree in Computer Science, Engineering, or a related field. You bring 3+ years of experience in product management or a related role, preferably in the software industry. Agile Expertise: You are familiar with agile development methodologies and tools (such as Jira), and you can apply them to optimize delivery processes. Clear Communication: You excel in written and verbal communication, with the ability to translate complex requirements into actionable plans and articulate them clearly to stakeholders. Analytical & Problem-Solving Skills: You have a strong ability to analyze data and solve problems, ensuring that product features meet the highest standards of quality. Collaboration Skills: Your ability to work with cross-functional teams is unmatched. You understand how to leverage the collective expertise to deliver exceptional results. Nice to Have: SaaS Experience: Experience working in the SaaS industry or with property management software is a plus. Certifications: You hold relevant certifications like CBAP, SAFe for PO, or Design Thinking for Product Management. SQL Knowledge: Familiarity with optimizing SQL queries and understanding database triggers is an advantage. Data Tools Proficiency: Experience with product analytics and data visualization tools like Amplitude, Tableau, or Power BI. Property Management Insight: Any experience or understanding of the property management industry will help you hit the ground running. Career Growth: Entrata fosters a Be valued, Create value culture, empowering you to grow both personally and professionally. Health & Wellness: Choose from world-class medical, dental, vision insurance, plus life assistance programs to keep you and your family covered. Work-Life Balance: Enjoy generous time off to recharge and prioritize your well-being. Financial Stability: Take advantage of RSUs, ESPP, retirement plans, and more to secure your future. Collaborative Culture: We believe in the power of teamwork and diversity. At Entrata, we encourage innovative thinking, personal development, and mutual respect. Entrata isn t just a place to work it s a place to grow, to innovate, and to help shape the future of property management. If you're ready to join a dynamic team that s making a difference on a global scale, we d love to hear from you. Qualification : Bachelors degree in computer science, engineering, or a related field.

Owner Product owner Full-Time Product Management Agile
AN

Salesforce Data Analyst

Ansys

3+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Summary / Role Purpose As a Data Operations Analyst within the GTM Transformation & Strategy organization, you will partner with the Business Process Architect and Business Process Analyst to guide our stakeholders through the data quality-requirements definition and grooming of critical initiatives throughout our implementation portfolio. Experienced in engaging with cross-functional business stakeholders, you understand how to identify the data-related requirements necessary to achieve a business stakeholders goal and identify opportunities for data quality improvement. Key Duties and Responsibilities Collaborate with business stakeholders and lead discovery sessions to understand data requirements for activities including but not limited to: data mapping/transformation and data migration between systems, data loads and data quality; make recommendations to solve business problems. Critically evaluates information gathered from multiple sources, reconciles inconsistency, and breaks down high-level information into details. Works within agile SAFe operating model; ensures data-related activities are completed prior to release including but not limited to: data dictionary updates, business glossary updates, profile/permission master updates. Manages and monitors data quality dashboards; communicates key findings to business stakeholders. Perform Data Migration/Validation testing efforts; lead data-related UAT preparation activities and guide business users through data validation testing. Minimum Education/Certification Requirements and Experience Bachelor s Degree or equivalent work experience. 3+ years of data analyst experience focused on data mapping/STTM, data migration, data uploads. 2+ years of business systems administration related to customer data management. Prior experience with Salesforce security model, record management and data quality tools (i.e. data loader, deduplication, enrichment, standardization and archival capabilities). Prior experience maintaining data dictionary, data catalog and business glossary. Strong analytical skills with the ability to work through processes, identify and implement data quality improvements and resolve complex matters. Strong time management, attention to detail, and ability to multi-task across concurrent projects. Self-starter mentality and ability to operate within a fast-paced and ambiguous environment. Preferred Qualifications and Skills Salesforce Administrator (201) certification. Experience working in an Agile/SAFe environment. Experience with application lifecycle management tools (ADO, Jira, etc.). Ability to take on various roles including Business Process Analyst as needed, capturing and defining both business process and data-related requirements and translating into Agile Features with Acceptance Criteria. Comfortable working with unstructured or poorly defined data sets. Strong communication and writing skills with the ability to create business deliverables -- including features, user stories and acceptance criteria, with minimal direction and support from a team lead or project manager. Proficiency with MS Office suite of products, including Outlook, Word, Excel and PowerPoint. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. Inclusion is at Our Core We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.

Salesforce Data Analyst Data analyst Salesforce data analyst
VT

Customer Success Specialist

Verificient Technologie

Fresher | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.

Customer Customer Success Specialist Customer Success Specialist Full-Time
AT

Manager, Documentation

Aera Technology

12+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Role Overview We are seeking an experienced Manager, Documentation to lead our technical writing team. You will be responsible for creating and managing high-quality product documentation that enhances user experience, product adoption, and internal support. This role involves close collaboration with Product Management, Engineering, Customer Success, and UX teams to develop clear, engaging, and accessible documentation. If you have a passion for technical writing, AI-driven technology, and impactful documentation, we d love to hear from you! Key Responsibilities Lead, mentor, and develop a team of technical writers. Define and execute a documentation strategy aligned with product roadmaps and customer needs. Oversee the full documentation lifecycle, from planning to publishing and maintenance. Establish and enforce best practices, style guides, and documentation standards. Collaborate cross-functionally to ensure documentation meets user needs. Gather and integrate feedback for continuous improvement. Ensure timely delivery of clear, concise, and well-structured content. About You 12+ years of experience in technical writing, documentation, or content development in an IT environment. 2+ years of leadership experience managing documentation teams. Expertise in SaaS product documentation, API documentation, and enterprise software content. Proficiency in documentation tools and content management systems. Experience developing and implementing documentation style guides. Excellent writing, editing, and communication skills with strong attention to detail. Technical understanding of data, analytics, and enterprise technology solutions. At Aera Technology, we offer: Competitive salary and stock options Comprehensive insurance and paid time off Professional development programs and leadership training A flexible working environment supporting work-life balance Equal Opportunity Employer Aera Technology is committed to diversity and inclusion. We welcome applicants of all backgrounds, ensuring fair consideration regardless of race, gender, age, disability, veteran status, or any other protected characteristic. Join us and help shape the future of Decision Intelligence!

Manager Documentation Documentation manager Full-Time Documentation Management
AI

Senior Product Analyst - Product Management

Altimetrik India Pvt Ltd

6-10 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

Job Overview Senior Product Analyst - Product Management in Financial Services with 6-10 years of experience. Lead product strategies aligned with business objectives, collaborate with cross-functional teams for requirements prioritization, and drive Agile product development as a Product Owner. Develop and maintain product roadmaps, customer journeys, and funnels to enhance user experience. Utilize Google Analytics for tracking product performance and data-driven decisions. Communicate effectively with stakeholders for successful product delivery. Bring expertise in FinTech and digital transformation projects, mentor junior analysts, and contribute to team growth. Preferred qualifications include experience in business analysis with AWS and Kubernetes, knowledge of product design principles, and certifications like CSPO and CAP. Roles & Responsibilities Lead the product management function by defining and executing product strategies in alignment with business objectives. Collaborate closely with cross-functional teams to gather and prioritize product requirements, document user stories, and define acceptance criteria. Drive product development in Agile environments, working as a Product Owner in scrum teams to deliver high-quality digital products. Develop and maintain product roadmaps, customer journeys, and product funnels to enhance user experience and achieve business goals. Utilize analytics tools like Google Analytics to track product performance, analyze KPIs, and make data-driven decisions. Communicate effectively with stakeholders and teams to ensure successful product delivery. Bring expertise in FinTech industry practices and digital transformation projects to drive innovation and continuous improvement. Mentor junior product analysts and contribute to the growth and development of the product management team. Our ideal candidate Extensive experience in product management, agile methodologies, product roadmap development, product ownership, and Google Analytics 6-10 years of experience with advanced proficiency in primary skills Product management expertise for strategic planning and product lifecycle management Agile methodologies proficiency to facilitate iterative development and enhance collaboration within cross-functional teams Mastery of product roadmap creation for setting and communicating product direction effectively Product owner skills for defining and prioritizing product features based on stakeholder needs Proficiency in Google Analytics for tracking product performance and making data-driven decisions Expertise in product management, agile methodologies, product roadmap development, product ownership, and Google Analytics Bachelor of Technology (B.Tech) in Computer Science or Information Technology Master of Business Administration (MBA) in Product Management or Business Analytics Certifications such as Certified Scrum Product Owner (CSPO) and Certified Analytics Professional (CAP) Company overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.Altimetrik helps get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) in Computer Science or Information Technology

Senior Analyst Senior analyst Product analyst Senior product analyst
IN

Software Engineer (Full Stack)

Infostretch

4-6 Years | Not Disclosed | Pune, Maharashtra, India | Full-time

About Apexon Apexon is a digital-first technology services firm that specializes in accelerating business transformation and delivering human-centric digital experiences. We help businesses outperform their competition by meeting customers wherever they are in the digital lifecycle. Our focus on speed and innovation allows us to drive lasting results. Apexon combines core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX, with deep expertise in BFSI, healthcare, and life sciences. We are committed to solving our clients' toughest technology challenges and ensuring continuous improvement. With backing from Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence with 15 offices and 10 delivery centers across four continents. Position: Software Engineer (Full Stack) Location: Pune, India Experience: 4-6 years Total Positions: 1 Job Description We are looking for a skilled Full Stack Developer with strong hands-on experience in both backend and frontend technologies, as well as cloud services. The ideal candidate will have a proven track record of developing robust applications using DotNet, Angular, and various Azure services. Key Responsibilities Backend Development: Design, develop, and maintain applications using ASP.NET, C#, WCF, and Entity Framework. Frontend Development: Create dynamic and responsive user interfaces using the Angular framework. Cloud Services: Implement and manage cloud-based solutions using Azure services including App Services, Azure Analytics, Azure Serverless, Microservices, API Management, Event Hub, Logic Apps, Service Bus & Message Queues, Azure Storage, Key Vaults, Application Insights, and Azure Jobs. Collaboration: Work closely with cross-functional teams to define, design, and ship new features. Troubleshooting: Identify and resolve performance and scalability issues in applications and systems. Best Practices: Follow and promote best practices in software development, including code reviews, testing, and documentation. Required Skills & Experience Backend Development: Strong hands-on experience with DotNet technologies (ASP.NET, C#, WCF, Entity Framework). Frontend Development: Proficiency in the Angular framework. Cloud & Services: Extensive hands-on experience with Azure App Services, Azure Analytics, Azure Serverless, Microservices, API Management, Event Hub, Logic Apps, Service Bus & Message Queues, Azure Storage, Key Vaults, Application Insights, and Azure Jobs. Problem-Solving: Strong analytical and troubleshooting skills. Communication: Strong verbal and written communication skills to effectively communicate with cross-functional teams and stakeholders. Team Player: Ability to collaborate effectively in a team-oriented environment. Preferred/Good to Have Azure ML: Experience with Azure Machine Learning. Databases: Knowledge of Azure SQL/NoSQL databases. Data Processing: Familiarity with DataBricks. IoT: Experience with IoT Edge. Storage: Proficiency in Blob Storage. Containerization: Hands-on experience with Docker. Scripting: Knowledge of Python. Preferred Qualifications Agile Development: Experience with Agile methodologies. DevOps Practices: Familiarity with CI/CD pipelines. Frontend Frameworks: Knowledge of other frontend frameworks and libraries.

.net Angular Full-Time C# ASP.NET
IN

Senior Java Developer

Infostretch

8+ Years | Not Disclosed | Pune, Maharashtra, India | Full-time

About Apexon Apexon is a digital-first technology services firm focused on accelerating business transformation and delivering human-centric digital experiences. We empower businesses to outperform their competition by meeting customers at any stage in the digital lifecycle. Apexon brings together expertise in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX, along with deep domain knowledge in BFSI, healthcare, and life sciences. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon has a global footprint with 15 offices and 10 delivery centers across four continents. Position: Senior Java Developer Location: Pune, India Experience: Minimum 8 years of Java development experience Total Positions: 1 Job Description We are looking for a Senior Java Developer to join our dynamic team. The ideal candidate will have a deep understanding of Core Java, Spring Core, and React, along with experience in DevOps tools such as Docker, Kubernetes, and Git Actions. You will be responsible for designing and developing robust, scalable applications, providing technical leadership, and ensuring seamless integration and deployment. Key Responsibilities Develop and Maintain: Write clean, high-quality, high-performance, and maintainable code. Support test and deployment processes to ensure smooth delivery. Architectural Design: Design and develop robust, scalable applications using Java and Spring Core. Technical Leadership: Provide guidance and mentorship to junior developers. Collaborate with cross-functional teams to ensure optimal software solutions. Full Stack Development: Utilize your expertise in Java and React to develop both backend and frontend solutions. DevOps Integration: Utilize tools like Docker, Kubernetes, and Git Actions for continuous integration, deployment, and automation. Collaboration: Work with business units and stakeholders to gather requirements and ensure the delivery of reliable software solutions. Troubleshooting: Identify and resolve technical issues, and participate in an on-call rotation as needed. Documentation: Maintain documentation and ensure best practices are followed. Required Skills & Experience Core Java: Minimum of 8 years of hands-on experience in Java development. Spring Core: Proficiency in using the Spring framework to create enterprise-level applications. React: Solid understanding of React and its core principles. DevOps Tools: Experience with Docker, Kubernetes, and Git Actions. Software Architecture: Strong knowledge of software architecture and design patterns. Problem-Solving: Excellent problem-solving skills and the ability to work with minimal supervision. Communication: Strong written and verbal communication skills. Desirable Skills Cloud Services: Experience with cloud platforms such as AWS, Azure, or Google Cloud. Microservices: Familiarity with microservices architecture. Agile Methodologies: Understanding of Agile practices and experience working in Agile teams. Database Management: Experience with relational and non-relational databases. Our Commitment to Diversity & Inclusion Apexon is proud to be recognized as a Great Place to Work, certified in the USA, India, and the UK. We are committed to creating an inclusive and diverse workplace. We ensure equal opportunity employment for all qualified individuals and strictly prohibit any form of discrimination or harassment. At Apexon, we believe in promoting a #HumanFirstDigital culture. Perks and Benefits As an Apexon Associate, you'll enjoy: Comprehensive health benefits: Group Health Insurance (covering a family of 4), Term Insurance, and Accident Insurance. Paid Holidays & Leaves: Paid Parental Leave and earned leaves. Career Development: Learning opportunities and career advancement. Employee Wellness: Well-being programs to support you and your loved ones.

Lead Engineer Lead Engineer Engineer lead Full-Time

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