Customer Loyalty Jobs in Ahmedabad

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 3 5 years Reporting To: Head Global Trade Finance Company: KredX About GTX GTX is a licensed International Trade Financing Services (ITFS) platform operating under IFSCA, designed to support exporters and importers with cross-border working capital needs. Headquartered in GIFT City, our tech-driven platform combines innovative financial solutions with market expertise to simplify and scale global trade financing. Role Overview We are expanding our Global Trade Finance (GTX) vertical and are looking for a highly motivated and experienced Relationship Manager to join our team. In this role, you will be responsible for structuring and executing trade finance transactions, managing client portfolios, building strategic relationships, and ensuring compliance across all operations. You'll work closely with exporters, importers, financial institutions, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute various trade finance products such as export factoring, LC, SBLC, forfaiting, buyer s/supplier s credit, etc. Manage and grow a portfolio of corporate clients engaged in international trade. Identify cross-selling opportunities and strengthen client relationships through customized financing solutions. Operational & Risk Oversight Ensure thorough execution of documentation, credit appraisal, compliance checks (KYC/AML), and risk assessments. Oversee transaction lifecycles, including disbursals, repayments, collateral management, and flow monitoring. Coordinate with compliance, risk, and legal teams to ensure risk mitigation across deals. Banking & Institutional Partnerships Liaise with banks (domestic & international), NBFCs, ECAs, and factoring partners for deal structuring and closures. Negotiate terms, pricing, and exposure limits with funding institutions to secure optimal outcomes. Strategic Initiatives Contribute to the development and automation of trade finance products and processes. Monitor global trade trends, regulatory updates (UCP, URDG, FEMA, RBI), and customer behaviors to inform strategy. Candidate Profile Education & Experience 3 5 years of experience in trade finance roles at banks, NBFCs, fintechs, or corporate treasury teams. Certifications such as CDCS or CITF are advantageous. Strong knowledge of trade finance instruments, international regulatory frameworks, and cross-border trade dynamics. Skills & Competencies Proficient in trade documentation, credit analysis, and risk management. Strong analytical thinking and structured problem-solving abilities. Excellent communication, negotiation, and client relationship management skills. Be a part of a high-impact, high-growth vertical with international exposure. Work in a fast-paced, innovation-driven environment backed by strong institutional support. Lead and contribute to digital-first, transformative trade finance initiatives.

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Assistant Sales Manager (ATE) Location: Ahmedabad Job Description: We are seeking a dynamic and results-oriented Assistant Sales Manager to join our team in Ahmedabad. The ideal candidate will have 4 to 6 years of experience in sales within the Test & Measurement and Automated Test Equipment (ATE) industries. This role requires a strong understanding of Project Engineering, DAQ Solutions, and excellent customer relationship management skills. The candidate should be comfortable with PAN India travel to engage clients and expand business opportunities. Key Responsibilities: Drive sales and promote Test & Measurement, Automated Test Equipment (ATE), Project Engineering, and DAQ Solutions. Develop and execute strategies to achieve or exceed sales targets across assigned territories. Cultivate and maintain strong relationships with existing clients; proactively identify new business opportunities. Provide technical expertise and support to clients, ensuring delivery of appropriate solutions. Conduct product presentations, demos, and training sessions for clients. Collaborate with engineering and product teams to ensure customer requirements are met accurately. Participate in trade shows, exhibitions, and industry events to enhance brand presence and network with potential clients. Prepare and submit regular sales reports, forecasts, and business plans to senior management. Provide timely market feedback regarding trends, competition, and customer needs. Requirements: 4 to 6 years of sales experience in Test & Measurement Applications and Automated Test Equipment (ATE). Solid understanding of Project Engineering, DAQ Solutions, and related industries. Strong technical background, preferably with a BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or a related field. Proven track record of successful sales and effective customer relationship management. Excellent communication, negotiation, and presentation skills. Ability to work independently, manage time efficiently, and travel extensively across PAN India. Knowledge of the latest trends in Test & Measurement and ATE technologies is a plus. Qualification: BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent. Strong technical background related to Test & Measurement Applications, Automated Test Equipment (ATE), or DAQ Solutions preferred. Benefits: Competitive salary package. Opportunity to work in a dynamic and growing industry. Travel and accommodation allowances. Qualification : BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent

Position Title: Senior Territory Manager Location: Ahmedabad Reports To: General Manager Experience Required: 8 to 12 years of experience in sales, preferably in the analytical and laboratory instruments industry. Educational Qualifications: Minimum: Diploma in Electronics, Chemical, or Instrumentation Engineering Preferred: B.Sc. / M.Sc. in Chemistry, Biology, or Physics OR Graduate / Diploma in Electronics, Chemical, or Instrumentation Engineering Role Overview: The Senior Territory Manager will be responsible for driving sales and business growth for the complete portfolio of analytical and laboratory instruments offered by the company. This includes managing direct sales efforts and collaborating with team members to expand the customer base in the assigned territory. Key Responsibilities: Promote and sell the full range of analytical and laboratory instruments in the assigned territory Conduct regular customer visits to generate new leads and business opportunities Maintain and update the sales funnel through CRM tools Develop a strong technical understanding of the product portfolio Handle commercial discussions and negotiations with prospective clients Consistently meet or exceed assigned sales targets Build and nurture relationships with prospects and existing customers Coordinate internally with the service and support teams to ensure customer satisfaction Key Competencies & Skills: Minimum 5 years of hands-on experience in selling analytical instruments Strong communication skills in English both written and verbal Proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint) Self-motivated, hardworking, and results-driven Willingness to travel extensively across the assigned territory Qualification : B.Sc. / M.Sc. in Chemistry, Biology, or Physics

Position: Regional Manager Sales Level: Senior Manager Experience Required: 12 18 Years Location: Ahmedabad Qualification: B.E. / B.Tech Mechanical Key Responsibilities Strategic Planning & Execution Develop and execute regional sales strategies aligned with corporate goals. Identify and capitalize on growth opportunities within the assigned region. Team Leadership Lead and mentor the regional sales team, ensuring alignment with business objectives. Drive team performance through regular reviews, KPIs, and motivational leadership. Revenue, Receivables & Channel Management Drive revenue targets and ensure timely collection of receivables. Expand and manage channel partner network for deeper market penetration. Client Relationship Management Build strong, long-term relationships with key clients and decision-makers. Ensure customer satisfaction through consistent engagement and issue resolution. Market Analysis & Penetration Conduct regular market intelligence to stay ahead of industry trends and competition. Identify new segments, applications, and regions for business expansion. After-Sales Service & Parts Management Oversee after-sales service support and ensure efficient parts management. Work closely with service teams to maintain high customer satisfaction post-sale. Additional Requirements Proven experience in Sales & Marketing within an OEM (Original Equipment Manufacturer) environment. Strong analytical and decision-making skills. Excellent communication, negotiation, and stakeholder management abilities. Ideal Candidate An engineering professional with a mechanical background and a proven sales leadership track record in the OEM space. You are strategic, data-driven, customer-focused, and capable of leading high-performing teams in a competitive market. Qualification : B.E. / B.Tech Mechanical

Position: Service Engineer Location: Ahmedabad Employment Type: Full Time Experience Required: 3 5 Years Company: Phillips Machine Tools India Pvt Ltd Industry: Industrial Machinery / Manufacturing Job Overview We are seeking a highly motivated and customer-focused Service Engineer to join our best-in-class service team supporting HAAS CNC machines. In this role, you ll be responsible for delivering prompt, professional, and legendary service, ensuring machine uptime, and maintaining strong client relationships. You will handle both electrical and mechanical troubleshooting, installation, commissioning, and post-sales support for our HAAS machine tools. As the frontline of our brand, your commitment to customer satisfaction will play a critical role in reinforcing Phillips' reputation as a trusted and innovative CNC solution provider. Key Responsibilities Attend and resolve service calls promptly to minimize machine downtime. Perform installation and commissioning of HAAS CNC machines across assigned customer sites. Provide mechanical and electrical support for machine diagnostics, repairs, and routine maintenance. Document service activities, problem-solving summaries, and escalate critical issues as needed. Maintain clear, open communication with both junior and senior team members to promote learning and improvement. Build and nurture long-term customer relationships, acting as the go-to expert for all service-related queries. Ensure timely arrangement and sourcing of spare parts (in or out of warranty). Work collaboratively to create a positive, supportive, and growth-oriented work environment. Proactively identify recurring issues and suggest long-term solutions for improved machine reliability. Demonstrate total ownership of your service territory by aligning with Phillips high service standards and performance metrics. Requirements 3 5 years of hands-on experience in service, maintenance, or installation of CNC machines or industrial automation equipment. Strong troubleshooting skills in both mechanical and electrical domains. Willingness to travel frequently to customer sites within the assigned region. Excellent communication, interpersonal, and documentation skills. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving mindset with a commitment to customer satisfaction. Understanding of HAAS machines will be an added advantage. Opportunity to work with cutting-edge CNC technology Competitive compensation and performance-based incentives Supportive team culture and mentorship Exposure to industry-leading service processes and global standards Training and upskilling opportunities for professional growth About Phillips Machine Tools India Pvt Ltd Phillips India is the exclusive distributor for HAAS Automation in India. With a legacy of trust, technical excellence, and a deep commitment to customer success, we empower Indian manufacturers with world-class machine tools and service support. Join us in building the most dependable and responsive service team in the industry. Apply now and become the face of Phillips' legendary customer support.

Job Title: Field Application Engineer Job Type: Full-Time Location: Ahmedabad Experience Required: 3 4 Years Education Qualification: Diploma in Electrical / Electronics Engineering or equivalent Job Summary: We are looking for a proactive and technically skilled Field Application Engineer to support the deployment, installation, and servicing of RF-based systems for Armed and Paramilitary forces. This role requires strong technical troubleshooting abilities, excellent communication skills, and a willingness to travel and stay on-site as needed. Key Responsibilities: Act as a technical lead during product installations, system deployment, training sessions, and field support for Armed/Paramilitary forces. Provide on-site product support, including fault diagnosis, rectification, and routine maintenance. Maintain readiness to travel extensively and stay at the ASSPL Nodal Centre in Ahmedabad. Collaborate with internal teams to ensure seamless installation and customer satisfaction. Develop and maintain technical documentation, site reports, and customer feedback logs. Handle customer queries effectively and maintain strong, professional relationships. Support training programs and hands-on demonstrations for end-users and operators. Ensure smooth coordination between field operations and the engineering team for escalations and improvements. Required Skills & Qualifications: Strong understanding of Radio Frequency (RF) technologies and system behavior. Hands-on experience in field troubleshooting and technical support. Proficiency in MS Office and basic computer operation. Strong customer handling and relationship-building abilities. Excellent communication skills in English and Hindi. Strong interpersonal skills, with the ability to work independently and in a leadership capacity. Willingness to travel frequently and stay on-site as per operational requirements. Qualification : Diploma in Electrical / Electronics Engineering or equivalent

Job Title: Cluster Head Business Banking Location: Ahmedabad Business Unit: Retail Banking Function: Business Banking Category: Others Job Purpose We are seeking a seasoned and dynamic Cluster Head Business Banking to lead and scale the Business Banking vertical across multiple branches. The role focuses on strategizing, managing operations, and optimizing resources to achieve business growth and expansion targets. The ideal candidate will drive customer acquisition, deepen existing relationships, and enhance product penetration through a customer-centric, tech-enabled, and operationally efficient approach. This role is also responsible for fostering key local partnerships, strengthening internal teams, and building a high-performance culture aligned with the bank s values. Key Responsibilities Business Strategy & Execution Drive growth in Business Banking by developing and implementing strategic plans across the assigned cluster. Understand market dynamics and competitive landscape to provide insights and feedback to product teams. Lead the development and execution of sales and service strategies to meet acquisition and portfolio growth targets. Team & Branch Leadership Manage a team of Branch Managers to ensure effective execution of business objectives. Coach, mentor, and guide branch teams to deliver best-in-class customer experiences and drive revenue generation. Lead recruitment, training, and performance management of on-roll and off-roll staff to ensure high-performing talent across levels. Customer & Partner Relationship Management Cultivate strong relationships with individual and corporate clients to become their preferred financial partner. Engage with key local dealers and business influencers to increase market share. Promote cross-selling of banking products by establishing a strong business network. Operational Excellence Ensure cost-efficient operations while leveraging technology and automation to streamline services. Evaluate and implement new initiatives to improve customer experience, operational efficiency, and product delivery. Monitor compliance with regulatory requirements and uphold high ethical and governance standards. Cross-Functional Collaboration Work closely with product, operations, and other internal teams to ensure aligned and efficient service delivery. Share best practices and competitive intelligence with other clusters and central teams. Leadership & Culture Building Instill a culture of customer centricity, innovation, digital adoption, and compliance. Foster employee engagement, motivation, and retention to build a strong, results-driven team. Champion community development and livelihood advancement initiatives within the cluster. Managerial & Leadership Responsibilities Mentor senior leaders and managers to uphold the bank s core values. Drive digital transformation within the branch network to meet customer needs. Attract and retain top talent to support rapid growth. Ensure high levels of employee satisfaction through consistent communication, coaching, and career development. Qualifications & Experience Education: Graduate in any discipline (mandatory) Postgraduate degree (preferred) Experience: Minimum 12+ years of relevant experience in Business Banking or related functions within the banking or financial services industry. Qualification : Graduate in any discipline (mandatory)

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Requirements: Proven experience as a Social Media Manager. Develop and implement social media strategies to increase brand awareness and engagement across all platforms (Facebook, YouTube, Twitter, Instagram, LinkedIn, etc.). Create high-quality graphics, videos, and other visual content using tools such as Canva ow with the help of the design team. Write engaging copy and content for social media posts, blogs, email campaigns, and other marketing materials. Monitoring the company s brand on social media. Building brand awareness by engaging relevant influencers. Knowledge of SEO, keyword research, and Google Analytics. Monitor, track, analyze, and performance report. Recommend improvements to increase performance. Researches and monitors the activity of company competitors. Set targets to increase brand awareness and increase customer engagement and loyalty. Ability to work independently Qualification: (if any particular needed): MBA Preferred Qualification : MBA Preferred

Job Description: We are seeking an experienced and detail-oriented Email Marketing Specialist to join our team. In this role, you will be responsible for managing and executing email marketing campaigns across various customer lifecycles, including prospecting, win-back, nurturing, retention, and transactional emails. You will work closely with other teams to create impactful email campaigns, analyze performance data, and optimize strategies to maximize engagement and revenue generation. Key Responsibilities: Campaign Execution: Produce and execute all email and SMS campaigns, including creating emails from templates, HTML coding, copywriting, asset coordination, quality assurance, and scheduling. Lifecycle Management: Support various strategic programs through manual and triggered campaigns targeting different customer lifecycle stages, including prospecting, win-back, nurturing, post-purchase, loyalty, and retention. Segmentation & Personalization: Build effective target audiences and segments for each campaign, leveraging customer data (e.g., web behavior) to personalize messaging. A/B Testing & Optimization: Develop and execute A/B tests, including subject lines, message content, CTAs, customer cohorts, send times, and new features to optimize performance. Record results and recommend improvements based on testing outcomes. Collaboration: Work with designers and copywriters to optimize email creative and templates, ensuring best practices for engagement and performance. Performance Reporting: Provide regular reports on campaign performance, including opens, clicks, conversions, revenue, and unsubscribes, and recommend strategies for improvement. Rendering & Quality Assurance: Test emails across devices, email clients, and ISPs to ensure proper rendering and user experience for the majority of subscribers. Frequency Management: Mitigate email and SMS frequency to minimize churn while maintaining engagement and aligning with business priorities. Trend Analysis & Strategy: Stay updated on global email marketing best practices, trends, and tools to continually improve campaign effectiveness and customer acquisition, nurturing, and retention. New Technology & Tools: Look for innovative ways to improve email marketing programs, integrating new technologies, tools, and best practices. Skills and Qualifications: Proven experience managing and executing successful email marketing programs. Hands-on experience with marketing automation platforms (e.g., Mailchimp, HubSpot, Marketo). Strong understanding of email regulations and compliance (e.g., GDPR, CASL). Experience with growing, engaging, and analyzing the performance of large email databases. Familiarity with building email marketing campaigns from scratch. Proficiency in Google Analytics, HTML/CSS, A/B testing, and other CMS platforms. Ability to use SQL or similar queries to analyze and report on data. Strong skills in data analytics to interpret data, suggest improvements, and optimize performance. Knowledge of SEO/SEM and how it integrates with email marketing. Excellent written communication and copywriting skills for creating compelling email content. Strong project management skills with attention to detail and ability to manage multiple projects. Experience with email creative, template creation, and testing. Desired Skills: Experience in lead generation through email marketing. Knowledge of testing tools and methods for improving email performance. Ability to suggest innovative strategies based on competitor analysis and global trends. Competitive salary, up to 10,00,000. Be a key player in a dynamic, fast-growing team. Opportunity to drive impactful campaigns with measurable outcomes. Continuous professional development in the latest email marketing tools and best practices. Collaborative environment with a focus on innovation and results. If you are an experienced Email Marketing Specialist with a passion for creating engaging campaigns and driving measurable success, we d love to hear from you. Apply now to join our team and take your career to the next level!

Job Title: Customer Integration / API / EDI Analyst Role Overview: The role of Customer Integration / API / EDI Analyst is to support customers in integrating customer data systems with the ERP systems. This is done through supporting API integrations, configuring and maintaining customer/partner EDI communications, and providing other integration data as needed. The Customer Integration team works directly with customers, third-party integrators, and internal departments. Key Responsibilities Provide integration support for the Vendor s API, validating proper setup and use when applicable. Analyse, design, and develop customer EDI integrations; including communication setup, map editing, and business rule processes. Attend team meetings as an active participant providing input on current issues/tasks and feedback on completed items. Communicate effectively with team members, end users, and customers. Monitor for errors within EDI Package (ARCESB Integration or Manual EDI Process). Work with customers on data integrity issues. Document processes and process changes. Act as a liaison between internal customers and external customers, researching and providing answers to data questions. Escalate items to management or software developers as needed. Minimum Qualifications A.S. (Associate Science) in Information Technologies (2021 or earlier graduation), 2 years of experience with EDI data, or 2 years of SQL/Database experience. Understanding of database structure and ability to query database elements for research. Ability to work in both a team environment and independently. Time Management skills. Analytical skills, the ability to solve problems that may come up during a typical work day. Strong written and verbal communication skills. Strong interpersonal skills with end users, customers, and management. Ability to communicate IT terminology to someone who does not understand technical terms. Fluent in English. Preferred Qualifications Understanding of structured data such as XML/JSON. Understanding of Web Services/API s (SOAP/REST). Database fundamentals including querying and updating tables using SQL. EDI Translation Software Information. ARCESB B2B Integrator. Transaction Sets: 810 (Invoice), 846 (Inventory Advice), 850 (Purchase Order), 855 (Purchase Order ACK), 856 (Advance Ship Notice).

Responsibilities Business Development: Identify and pursue new business opportunities in the software services market, including lead generation, team handling, prospecting, and networking, to expand the company's client base and drive revenue growth. Client Consultation: Engage with prospective clients to understand their business needs, challenges, and objectives, and recommend tailored software services solutions that address their specific requirements and deliver measurable value. Solution Selling: Position and articulate the value propositions of our software services offerings, including custom development, implementation, integration, and support, to demonstrate how they can solve client pain points and drive business success. Sales Presentations: Deliver compelling sales presentations and demonstrations to prospective clients, showcasing the features, benefits, and capabilities of our software services solutions, and effectively communicating their impact on client business outcomes. Proposal Development: Collaborate with technical teams and subject matter experts to develop comprehensive proposals, statements of work (SOWs), and pricing models that align with client needs and objectives, and address key decision criteria. Negotiation and Closing: Lead negotiations, overcome objections, and work closely with clients to finalize contracts and agreements, ensuring a win-win outcome for both parties while achieving sales targets and revenue goals. Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and strategic partner, and ensuring ongoing satisfaction, loyalty, and retention through regular communication and proactive account management. Market Intelligence: Stay informed about industry trends, market developments, competitor activities, and emerging technologies in the software services market, providing valuable insights and recommendations to the sales team and management. Sales Pipeline Management: Effectively manage the sales pipeline, track opportunities, update CRM systems (e.g., Zoho CRM), and provide accurate sales forecasts to drive informed decision-making and resource allocation. Job Requirements Bachelor's degree in Business Administration, Marketing, Computer Science, or related field. Minimum of 5 years of experience in software services sales, with a track record of success in driving revenue growth and exceeding sales targets. Strong understanding of software technologies, solutions, and services, with experience in selling custom development, implementation, integration, and support services. Excellent communication, presentation, and negotiation skills, with the ability to articulate complex technical concepts to non-technical audiences. Customer-focused mindset with a passion for delivering exceptional service and building long-lasting relationships. Results-oriented, self-motivated, and able to thrive in a fast-paced, competitive sales environment. Proficiency in CRM software (e.g., Zoho), Microsoft Office Suite, and other sales productivity tools. Qualification : Bachelor's degree in Business Administration, Marketing, Computer Science, or related field.

Job Purpose: To deliver innovative and high-quality engineering solutions that drive customer satisfaction, loyalty, and an exceptional consumer experience. Ensure excellence in the execution and delivery of products and solutions. Who You Are: Collaborate with Business Information System Managers and Business Analysts to review requirements and information needs, and develop software solutions accordingly. Design and develop solutions using software development principles and processes; troubleshoot, test, and deploy software applications. Architect, design, develop, implement, and provide ongoing maintenance for SharePoint and Office 365 applications. Migrate content to SharePoint Online sites using migration tools or manual methods. Conduct testing of SharePoint Online sites and components developed by the team. Write technical documentation, user guides, and training materials related to SharePoint administration. Participate in integration and migration processes, writing scripts to move content from other platforms into SharePoint. Customize and develop SharePoint components, including Web Parts, Discussion Boards, User Interface Design, Forms, and Lists. Design and develop custom applications to automate or simplify tasks. What You Need to Succeed: Expertise in designing, coding, testing, and analyzing software programs and applications within the SharePoint environment, throughout the software lifecycle. Experience in designing and developing SharePoint and Office 365 solution implementation projects. Proficient in developing and testing solution components while applying CI/CD best practices. Provide technical expertise and guidance to team members, ensuring adherence to industry best practices. Stay updated on emerging Microsoft and cloud technologies to provide proactive advice on upcoming features and how to prepare for them. Troubleshoot technical issues with methodical diagnostic approaches, and resolve issues efficiently. Design high-level solution designs and create estimates for proposals. Occasionally prepare and present webinars on relevant topics in SharePoint and Office 365. Required Skills: Bachelor s degree with 10+ years of experience in software development. Expertise in the .NET platform (C#, ASP.NET), JavaScript, web services, and custom workflows. Microsoft SharePoint certification (e.g., MOSS, WSS) is a plus. Proven experience with both On-Premises SharePoint (2016/2019) and SharePoint Online. Experience in migrating content from SharePoint On-Premises to SharePoint Online using migration tools such as SPMT. Strong experience with On-Premises SharePoint Workflow and Power Automate. Experience developing SharePoint Web Parts using SPFx. Advanced knowledge of TypeScript, npm, gulp, JSON, and RESTful services. Proficiency in JavaScript and experience working with source control systems (Git, TFS, etc.). Experience with Azure technologies and Power Apps. In-depth knowledge of SharePoint deployment, configuration, and administration. Strong experience with SQL Server and relational database design. Skilled in migrating data from other content management systems to SharePoint. Attention to detail with a commitment to high-quality, error-free deliverables. Strong work ethic, self-motivated, creative, enthusiastic, and adaptable in a dynamic work environment. Excellent team player with the ability to work independently. Ability to analyze business requirements and propose practical solutions. Exceptional communication skills with the ability to manage user expectations effectively. Proven ability to troubleshoot and resolve complex technical issues. Experience working in an Agile environment. Quick to learn new technologies and adept at problem-solving. This role offers an opportunity to work on exciting SharePoint and Office 365 projects and collaborate with a dynamic team to create impactful solutions. Qualification : Bachelors degree with 10+ years of experience in software development.

Job Title: Banking & Finance Executive Location: Ahmedabad Experience: 2 4 Years Remuneration: Best in Industry Job Summary: We are seeking a motivated and detail-oriented professional with experience in Banking and Finance operations to join our team in Ahmedabad. The ideal candidate will have a strong understanding of banking procedures, transaction processing, and regulatory compliance, along with the ability to manage daily financial operations efficiently. Key Responsibilities: Authorize and verify RO/SO entries including cash receipts, payments, CMS, ECMS, UPI, RTGS, NEFT, and fund transfers (FTs) Perform end-of-day (EOD) cash balancing and tallying within approved limits Handle clearing operations efficiently and accurately Execute reconciliation processes for banking transactions and accounts Prepare and submit timely reports to stock exchanges as required Ensure regulatory, compliance, and procedural adherence across all operations Coordinate and support internal and external audits Candidate Requirements: 2 3 years of post-qualification experience in Banking or Finance Solid understanding of core banking functions, clearing systems, and financial regulations Prior experience in corporate banking or financial operations preferred Strong analytical, communication, and presentation skills Ability to work independently and maintain high attention to detail This role offers an excellent opportunity for finance professionals to expand their expertise in banking operations while working in a dynamic and regulated environment.

Experience Center Associate Location: Ahmedabad Experience: 1 3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: Serve as the primary point of contact at the Experience Center, ensuring a seamless, engaging, and informative experience for all visitors by showcasing the company s smart technology and integrated solutions. Key Responsibilities: Manage daily operations of the Experience Center as the single point of contact. Demonstrate and explain a range of smart technology products, including: Interactive Displays Active LED Screens Smart Speakers Surveillance Cameras Video Management Systems (VMS) Crestron Control Systems Digital Door Locks & Video Door Phones (VDPs) Ensure all devices and setups are functional, updated, and presentable at all times. Coordinate with internal teams for product updates, technical support, and setup enhancements. Greet and guide visitors, understand their requirements, and deliver personalized demonstrations. Maintain a professional, informative, and customer-centric environment within the center. Core Competencies: Good communication and interpersonal skills Strong understanding of audio-visual and smart home technologies Ability to present technical concepts in a user-friendly manner Detail-oriented with good organizational and troubleshooting skills Customer-focused mindset Qualification : Graduate / Diploma in any relevant field

Tech Support Lead Security Location: Ahmedabad Experience: 5+ Years Qualification: Graduate / Diploma in a relevant technical field Employment Type: Full-Time Role Objective: To lead a technical support team responsible for maintaining, troubleshooting, and upgrading electronic security systems including Access Control and CCTV, while ensuring timely resolution of incidents and coordination with key accounts and OEMs. Key Responsibilities: Team Leadership: Lead and mentor a team of support engineers handling security systems (Access Control, CCTV, etc.). Technical Support: Troubleshoot and resolve complex hardware and software issues related to surveillance and access control solutions. Incident Management: Ensure rapid response to critical issues and manage escalations efficiently. Client Coordination: Handle key account communication, support escalations, and provide root cause analysis for reported issues. Training: Conduct internal training on emerging security technologies and best practices. Documentation: Maintain SOPs, troubleshooting guides, and a knowledge base for quick resolution and onboarding. Software Upgrades: Oversee and execute software updates and patch deployments for critical customer installations. Collaboration with OEMs: Work closely with OEMs for patch releases, vulnerability resolutions, and advanced support. Database Knowledge: Apply a good understanding of SQL Server and database operations to support application-level troubleshooting and configurations. Core Competencies: Deep knowledge of CCTV, Access Control Systems, and their integration. Strong experience with SQL Server and understanding of database operations. Excellent problem-solving and escalation management skills. Proven ability to lead teams and manage technical documentation. Strong verbal and written communication skills for coordination with clients and internal stakeholders. Qualification : Graduate / Diploma in a relevant technical field

Position: Business Development Manager EV Products Experience: 4 14 Years Location: Ahmedabad Employment Type: Full-Time Role Summary We are looking for an experienced Business Development Manager from the electrical or EV industry (preferably EV charger or charging cable manufacturers), who has a proven track record in managing sales and business development with automotive OEMs or charger OEMs. The ideal candidate will be responsible for driving growth in EV product lines through strategic customer engagement, pre-sales activities, and commercial negotiations. Key Responsibilities 1. Business Growth & Sales Strategy Drive profitable business growth through existing and new customers. Lead pre-sales efforts including product presentations, solution demos, and technology showcases to generate RFQs and LOIs. Conduct and conclude all commercial negotiations including pricing, development costs, and terms & conditions. Capture critical insights related to RFQs, including competitor analysis, customer expectations, target pricing, and commercial inputs (CIM). 2. Technical & Commercial Execution Collaborate with Engineering/R&D teams during technical reviews with customers. Ensure timely submission of legal, technical, and commercial documentation. Provide regular updates on project progress and customer feedback. Standardize business terms related to payments, deliveries, and contracts. 3. Market & Product Strategy Develop and execute strategic plans to secure new business aligned with the company s EV product growth targets. Map customer potential, competitor presence, and future EV model opportunities. Monitor customer and industry technology trends to guide product and solution strategies. 4. Sales Leadership & Innovation Spearhead pre-selling and innovation-driven engagements such as tech seminars and product demo events. Drive system-level sales of EV products in both domestic and international markets. 5. Customer Relationship Management Develop and maintain a strategic mapping of key decision-makers and influencers within customer organizations. Execute relationship management strategies, including top management meetings (QCDD Quality, Cost, Delivery, Development). Address and resolve customer and internal escalations efficiently across multiple domains. Candidate Profile 4 14 years of experience in business development or sales roles within the electrical, EV charger, or EV cable industry. Strong exposure to working with auto OEMs or charger OEMs. Excellent communication, negotiation, and stakeholder management skills. Strategic thinker with the ability to translate market insights into actionable plans. Comfortable with frequent travel and cross-functional collaboration. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Job Title: Magento Developer Location: Ahmedabad Employment Type: Full-Time Experience Required: 2.5+ Years Position Overview: We are seeking a skilled Magento Developer with expertise in Magento 2.2 to join our team in Ahmedabad. The ideal candidate will be responsible for developing, managing, and customizing e-commerce websites and web applications with a focus on delivering high-quality, scalable solutions. Key Responsibilities: Develop and maintain e-commerce websites and web applications using Magento 2.2 Analyze requirements, design solutions, write clean and efficient code, and debug and test applications Participate in project planning and deployment activities Develop and customize Magento modules and extensions Perform theme integration and customization as per design requirements Create and integrate APIs to enhance functionality and connectivity Work independently with minimal supervision and take ownership of assigned tasks Key Competencies: Strong critical thinking and problem-solving skills Effective planning and organizational abilities Sound decision-making skills Excellent communication skills Ability to work collaboratively within a team environment