Customer Manager Jobs in Pune

Job Title: Java Architect Integration Engineering Location: Pune Team: Integration Engineering About Anchanto Anchanto is a global SaaS technology company that powers eCommerce automation and logistics solutions for enterprises and 3PLs. Our Integration Engineering team develops scalable, high-performance integrations connecting our products with marketplaces, ERPs, WMS, OMS, and other enterprise systems across the globe. We are looking for a seasoned Java Architect to lead the design, development, and delivery of our integration framework, guide engineering best practices, and define the technical vision for integrations that serve businesses worldwide. As a key driver of innovation, you will also champion the adoption of AI tools to enhance productivity, code quality, and development processes. The Role As a Java Architect Integration Engineering, you will: Define integration architecture standards, design patterns, and development best practices to ensure scalable and robust solutions. Lead the end-to-end design and development of integrations with a variety of internal and external systems, utilizing Spring Boot and modern Java frameworks. Collaborate closely with customers to understand their integration requirements, business processes, and objectives. Work with the solution team to document and finalize integration designs, architecture, and data mappings. Champion AI-driven development practices by integrating tools like Cursor AI and other AI-assisted coding solutions into the team s workflow. Partner with Product Management, Pre-Sales, and Implementation teams to translate business needs into actionable technical designs. Guide and mentor engineers, fostering a culture of technical excellence, innovation, and AI adoption within the integration team. Play a hands-on role in building Proof-of-Concepts (POCs), solving complex integration challenges, and driving mission-critical deliveries. Collaborate with leadership to define the roadmap for integration products and platform capabilities. Key Responsibilities Architect and oversee the implementation of integration solutions, leveraging Spring Boot, REST APIs, messaging systems, and event-driven architectures. Define and enforce integration design patterns (e.g., EAI, ESB, SOA, pub/sub, ETL) to ensure reusability, scalability, and maintainability. Lead technical discovery sessions with customers to understand integration requirements and create clear, actionable solution blueprints. Collaborate with internal solution architects, product managers, and customer success teams to ensure integration feasibility and alignment with business objectives. Introduce and evaluate AI-powered development tools, integrating solutions like Cursor AI, GitHub Copilot, and others into the engineering process to improve efficiency, code quality, and documentation. Promote a culture of AI-first problem solving in architecture design, code reviews, and automation within the team. Establish frameworks and automation to accelerate the onboarding of new integrations. Evaluate and recommend technologies, tools, and cloud services (primarily AWS) to optimize integration performance and scalability. Review solution designs and code to ensure adherence to architectural principles and coding standards. Support pre-sales activities with architecture diagrams, integration approaches, and technical feasibility assessments. Lead technical discussions with external partners, vendors, and enterprise customers to ensure alignment on integration strategies and solutions. Required Skills & Experience 15+ years of software development experience, with at least 3+ years as an Architect. Strong hands-on expertise in Java (Java 8+), Spring Boot, and microservices architecture. Solid understanding of integration patterns, enterprise architecture, and middleware solutions. Experience with REST APIs, messaging systems (Kafka, RabbitMQ), and data transformation (e.g., JSON, XML, CSV). Proficiency with AWS cloud services relevant to integration, such as API Gateway, Lambda, SQS/SNS, ECS, RDS, etc. Familiarity with CI/CD pipelines, Git workflows, branching/merging strategies, and code quality tools. Linux proficiency and experience with shell scripting. Experience building connectors/adapters for ERP, WMS, OMS, CRM, or eCommerce platforms is a plus. Exposure to integration tools such as TIBCO, Informatica, SnapLogic, WebMethods, or MuleSoft is advantageous. Strong problem-solving skills, with the ability to think out-of-the-box and adapt to evolving priorities. Excellent communication and leadership skills, with the ability to influence teams across functions. Bonus / Good to Have Experience in AI-assisted development, especially using tools like Cursor AI, GitHub Copilot, Tabnine, or similar. Familiarity with prompt engineering and integrating AI APIs (e.g., OpenAI, Anthropic) into developer tooling or backend services. Understanding of ML Ops principles and how AI models can be integrated into enterprise applications. A proven track record of evangelizing AI adoption in engineering teams to enhance productivity and foster innovation. Work on global integration projects for a leading SaaS platform serving top-tier retailers, brands, and logistics companies. Lead impactful projects utilizing cutting-edge Java, Spring Boot, AWS, and AI-driven development tools. Collaborate with a globally distributed product and engineering team in an innovation-driven environment. Contribute to the future of Anchanto s integration platform, shaping scalable and robust solutions for enterprises worldwide.

Position: Manager M2 / M3 (Vehicle Dynamics) Functional Unit: Vehicle Dynamics Location: Pune Department: Vehicle Dynamics About SRDI: SRDI is a trailblazer shaping the future of mobility through cutting-edge automotive research, IT, and product development. We are passionate pioneers committed to leveraging innovative technologies to create safer, smarter, and more sustainable transportation solutions. From sustainable mobility to connected vehicles, we are electrifying the future of mobility! At SRDI, we provide a dynamic environment where talent meets tomorrow s mobility. Whether you are an engineer, programmer, or strategist, we foster personal and professional growth while redefining the future of automotive technology where innovation meets sustainability. About Suzuki: Join a global automotive leader with over a century of innovation! Founded in 1909, Suzuki has 70,000 employees worldwide and has sold more than 3 million automobiles. With 31 production facilities across 21 countries, Suzuki offers a diverse range of products including automobiles, motorcycles, motorized wheelchairs, and electro-senior vehicles, sold in over 209 countries. Educational Qualifications: Graduation: B.Tech in Automobile / Mechanical / Electronics / Mechatronics Post-Graduation: M.Tech in Automobile / Mechanical / Electronics / Mechatronics Experience: Minimum: 3 years Maximum: 5 years Required: Experience in modeling and mechanism analysis using tools such as Adams, SolidWorks, RecurDyn, SIMPACK, or MotionSolve Job Responsibilities: Enhance vehicle development efficiency by visualizing specifications that achieve target performance. Develop and optimize CAE models for ride comfort, including elastic body modeling. Perform optimization calculations and analyze CAE data related to ride comfort. Conduct on-site deputation/training at Suzuki Motor Corporation, Japan (6 12 months). Software Knowledge: Adams MotionSolve RecurDyn SIMPACK SolidWorks Key Competencies & Skills: Modeling experience with mechanism analysis tools (Adams, SolidWorks, RecurDyn, SIMPACK, MotionSolve). Structural analysis using MSC.Nastran and Altair HyperWorks. 1D-CAE experience with MATLAB/Simulink, Modelica, or AMESim. Programming proficiency in MATLAB/Simulink, Excel, Python, or other numerical computing tools. Statistical knowledge for data analysis. Experience with AI and machine learning applications in vehicle dynamics. Vehicle motion analysis using CarSim or CarMaker. Experience in MBD development at OEMs. Japanese language proficiency preferred. Hands-on experience with sensory evaluation of steering stability and ride comfort. Performance development experience related to steering stability and ride comfort in mass production vehicles. Practical knowledge of vehicle operation stability through real-world experiments and data analysis. Soft Skills: Team collaboration Conceptual thinking and analytical ability Strong communication and presentation skills Problem-solving and creativity Eagerness to learn Qualification : B.Tech in Automobile / Mechanical / Electronics / Mechatronics

Senior Executive Closing Location: Pune Company: Gera Developments Pvt. Ltd. Experience Required: 3 5 Years Department: Sales (Channel Partner Management) Employment Type: Full-time About Gera Developments: Gera Developments Pvt. Ltd. is a pioneering real estate brand known for innovation, quality, and trust. With landmark residential and commercial projects in Pune, Goa, and Bengaluru, Gera is driven by a mission to delight customers through thoughtful design, long-term value, and exceptional customer experiences. Role Overview: As a Senior Executive Closing, you will play a crucial role in managing and converting leads from Channel Partners (CPs) across East & West Pune. You will be responsible for meeting sales targets, driving successful deal closures, ensuring seamless customer experiences, and contributing to the overall profitability of the sales channel. Key Responsibilities: Sales & Conversions Responsible for meeting monthly/quarterly sales targets through the CP network. Ensure effective lead conversion from channel partners and follow through until successful closure. Achieve channel revenue and profitability goals through focused sales initiatives. Channel Partner Management Work closely with assigned Channel Partners to generate, track, and convert leads. Conduct regular follow-ups, site visits, and closing meetings to drive performance. Analyze current channel trends and recommend strategies for improvement. Customer Experience Deliver a top-tier customer experience at the point of sale, enhancing brand value. Understand customer needs deeply and recommend appropriate product options from the portfolio. Manage objections, negotiations, and ensure customer satisfaction through transparent communication. Relationship Management Build and maintain strong, long-term relationships with existing customers to drive repeat business and referrals. Maintain a healthy pipeline of prospects and customer intelligence. Process & Systems Ensure strict adherence to internal sales processes, documentation, and reporting. Utilize CRM systems (Salesforce) and SAP for lead tracking, closure updates, and reporting. Candidate Profile: Education: MBA in Marketing or equivalent degree. Experience: 3 to 5 years of relevant experience in real estate sales, specifically working on residential and commercial projects. Prior experience in channel partner sales, negotiations, and closings is a must. Skills & Competencies: Excellent negotiation and deal-closing skills. Strong communication and presentation abilities. Fluent in English, Hindi, and Marathi. Presentable, confident, and customer-focused. Proficient in Salesforce, SAP, and Microsoft Office tools. Personality Fit: Young, dynamic, and results-driven Passionate about exceeding targets Self-starter with a strong sense of ownership Comfortable working in a fast-paced, performance-driven environment Work with one of Pune s most trusted and innovative real estate brands Collaborative and growth-focused work environment Competitive compensation with performance-based rewards If you love OUTDOING , this is the place to be! Qualification : MBA in Marketing or equivalent degree

Position Title: Presales Engineer Location: Pune Experience: 5+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. Accops provides secure workspace access, virtualization, and Zero Trust-based solutions for modern digital workforces. Role Overview: We are seeking an experienced Presales Engineer to support solution consulting, technical sales engagements, and partner enablement. The ideal candidate should bring strong technical expertise, excellent communication skills, and leadership capabilities to guide customers and partners through the technical evaluation and solution design process. Key Responsibilities: Gain certification in Accops products and maintain up-to-date product knowledge Deliver compelling technical presentations and conduct interactive demos (on-site and remote) Lead and manage pre-sales account teams, ensuring project alignment and timely delivery Engage in solution design, sizing, and deployment planning for Accops and third-party products Prepare comprehensive competitive analysis and technical architecture documents Build and maintain a high standard of pre-sales and post-sales support Contribute to the knowledge base, including articles, tutorials, FAQs, and best practices Manage and respond to customer queries promptly, ensuring high satisfaction Provide technical training to partner sales and presales teams Draft and define the Statement of Work (SoW) for implementation teams Stay updated with market trends, product developments, and competitive offerings Collaborate closely with the Sales Account Manager to map customer needs to the best-fit solution Communicate both technical and business benefits of solutions to varied stakeholders Mandatory Technical Skills: Proven team management experience: mentoring, motivating, and aligning with business goals In-depth technical understanding of: Operating systems: Windows, Linux (Ubuntu, Red Hat, Debian) Networking: DNS, DHCP, routing, VPNs, Active Directory, directory services, SAML, SSL, HTTPS Security technologies: Firewalls, VPN, ZTNA, CASB, SASE, Identity Federation Hands-on knowledge of at least one desktop virtualization platform: Citrix Apps & Desktop, VMware Horizon, Windows Virtual Desktop (WVD), MS RDP Experience in solution architecting and capacity planning Ability to translate customer requirements into solution architectures Strong grasp of real-world product benefits and limitations Good to Have: Presales experience in a startup environment (VDI, VPN, MFA, MDM, Azure, AWS) Prior experience with Accops products Experience in executive-level customer interactions Working knowledge of Windows Server, Windows 10, and RDS licensing Behavioral Competencies: Strong verbal and written communication skills Demonstrated leadership and initiative Clear and structured thinking and problem-solving approach High level of accountability and ownership Proactive and self-motivated with a logical bent of mind Adaptable and able to thrive in dynamic environments Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Sales & Marketing Manager Location: Pune Experience: 5 10 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a dynamic Sales & Marketing Manager to lead our sales team and drive customer success initiatives. This role requires a proven leader with strong experience in client acquisition, sales strategy, and customer retention. The ideal candidate will have expertise in CRM solutions, sales management, and building lasting customer relationships. Key Responsibilities Sales Management: Lead Generation & Pipeline Management: Oversee and manage the sales pipeline, ensuring consistent lead generation, qualification, and timely follow-ups. Client Acquisition: Lead the sales team to acquire new clients by offering tailored CRM and business process solutions. Sales Strategy & Execution: Develop and implement effective sales strategies aimed at driving revenue growth and meeting business targets. Relationship Building: Establish and nurture strong relationships with prospective clients, understanding their needs and offering comprehensive, customized solutions. Team Development & Performance: Provide leadership, training, and coaching to the sales team to improve skills, meet KPIs, and achieve team objectives. Customer Success Management: Client Onboarding & Implementation: Ensure seamless onboarding for new clients, helping them implement CRM systems and related services effectively. Customer Retention & Expansion: Develop and execute strategies to enhance customer satisfaction, reduce churn, and generate expansion opportunities within existing accounts. Strategic Consultation: Act as a trusted advisor, helping clients optimize the value they get from CRM, data management, and business process solutions. Upselling & Cross-selling: Identify opportunities for upselling and cross-selling additional services, working closely with the sales team to expand our services within existing client accounts. Customer Health Monitoring: Regularly track and monitor client health, anticipating challenges and proactively addressing any risks. Reporting & Metrics: Measure and report on the effectiveness of sales and customer success initiatives, including key metrics like customer satisfaction, churn, and sales performance. Qualifications & Skills 5-10 years of experience in sales management and customer success, ideally in CRM or related services. Proven ability to drive sales, enhance customer retention, and improve overall customer satisfaction. Strong leadership capabilities, with experience in managing and coaching sales teams. Excellent communication, interpersonal, and relationship-building skills. Ability to develop and execute sales strategies and customer success plans. Familiarity with CRM platforms such as Salesforce, HubSpot, etc., is a plus. Upselling and cross-selling experience is highly valued. Qualification : Any Graduate

Receptionist cum Administrative Executive Location: Pune Experience: 3 7 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a highly organized and professional Receptionist cum Administrative Executive to manage our office front desk and provide administrative support. The ideal candidate will be the first point of contact for guests, customers, and employees, while also handling various administrative tasks such as travel booking, vendor management, and office operations. Key Responsibilities Reception & Front Desk Management: Maintain a neat and well-organized reception area. Greet guests, customers, and employees with professionalism and courtesy, directing them to the appropriate person or department. Manage and route incoming phone calls effectively. Provide excellent customer service by addressing inquiries and resolving issues promptly to ensure a positive experience for all visitors and callers. Handle mail and deliveries by receiving, sorting, and distributing them accurately. Manage office security by following safety procedures, controlling access via the reception desk, and issuing visitor badges. Administrative Support: Monitor office supplies inventory and ensure timely procurement within budgetary constraints. Gather, compile, and prepare data for necessary reports as needed. Maintain accurate filing and documentation. Ensure compliance with company policies and procedures in daily operations. Coordinate internal meetings and office events, including contacting employees for event participation. Manage employee leave and attendance records. Facility & Vendor Management: Coordinate travel bookings (domestic and international) for employees. Oversee facility maintenance activities and manage vendors (e.g., electricians, cleaners). Coordinate courier deliveries, ensuring proper tracking and timely receipt. Ensure basic cleanliness and hygiene of office premises. Other Responsibilities: Provide general administrative support to all teams as requested. Work closely under the guidance of the Manager to support day-to-day office functions. Skill Requirements Minimum 3 years of experience in an administrative or receptionist role. Graduation or Diploma in any relevant field. Proficient in MS Office Suite, particularly MS Word and MS Excel. Familiarity with office equipment like printers and fax machines. Excellent written and verbal communication skills. Strong telephone etiquette and professional demeanor. Resourceful, proactive, and able to multitask efficiently. Strong time-management and organizational skills, with the ability to prioritize tasks. Ability to propose new ideas and contribute to improving office processes. Analytical mindset with good problem-solving abilities. Qualification : Any Graduate

Position: Plant PC&L Supervisor Location: Pune Company: FORVIA A Global Leader in Sustainable Mobility About FORVIA FORVIA is at the forefront of automotive innovation, delivering smart, safe, and sustainable mobility solutions. As the world s 7th largest automotive supplier, we employ over 157,000 people across 43 countries. Our work is found in 1 out of every 2 vehicles globally. We are committed to pioneering change in clean mobility, vehicle interiors, electronics, and lifecycle solutions. Your Mission As a Plant PC&L Supervisor, you will oversee internal logistics operations from the receipt of materials to the shipment of finished goods. Your role is critical in ensuring smooth, efficient material flow throughout the plant, supporting production demands, and maintaining high standards of operational excellence. Key Responsibilities Internal Logistics & Material Flow Ensure timely and accurate delivery of materials to production lines using internal transport systems (e.g., small trains). Oversee unloading of incoming materials and maintain a clean, organized warehouse and stocking areas. Track supplier delivery performance and manage alert systems in picking zones to address discrepancies. Customer Delivery & Outbound Logistics Monitor and manage sequencing operations to ensure timely and accurate customer deliveries. Supervise the preparation and loading of finished goods, ensuring compliance with customer requirements. Track shipment status, communicate any delivery failures, and contribute to the reduction of Misdeliveries per Million (MPM). Logistics Operations & Systems Implement and maintain logistics fundamentals such as traceability, booking systems, labeling, and container management. Apply and reinforce First In, First Out (FIFO) practices with proper visual and physical control systems. Team & Resource Management Organize and allocate manpower and equipment to meet production and logistics needs. Lead, train, and coach a team of logistics operators to achieve high levels of performance and engagement. Continuous Improvement Identify and implement process improvements to increase productivity and efficiency within logistics operations. Your Profile Education Graduate in any discipline (logistics, supply chain, or related fields preferred). Experience 5 to 8 years of experience in production or logistics within an industrial or manufacturing environment, preferably automotive. Skills & Competencies Strong understanding of logistics principles and systems (MRP, FIFO, MPM). Proven leadership and team management capabilities. Strong communication, organizational, and problem-solving skills. Focus on operational efficiency, customer satisfaction, and continuous improvement. Global Career Opportunities: With operations in 43 countries, career mobility and growth are part of the journey. Learning & Development: Access to FORVIA University with more than 22 hours of annual training, online and on-site. Inclusive & Diverse Culture: We promote diversity through inclusive hiring, global collaboration, and gender equity goals. Sustainability Commitment: As the first global automotive group certified under the SBTi Net-Zero Standard, we aim to achieve CO Net Zero by 2045, guided by the principles of use less, use better, and use longer. Innovation-Driven Work: Be part of a team that s shaping the future of mobility through advanced technologies and digital transformation. Be a Part of Something Bigger Join FORVIA and play an essential role in driving efficient, sustainable, and high-performing logistics that power the future of automotive mobility. Qualification : Graduate in any discipline (logistics, supply chain, or related fields preferred)

Position: Executive Stores Manager Location: Pune Reports To: Manager Warehouse Experience: Minimum 3 years Educational Qualification: Bachelor s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience) Job Purpose We are seeking a skilled and detail-oriented Executive Stores Manager to manage and improve warehouse operations in our construction equipment production facility. This role focuses on SAP Warehouse Management (SAP-WM), collaboration with third-party logistics (3PL) partners, warehouse layout planning, inventory optimization, and accurate documentation. The ideal candidate will play a key role in streamlining processes to ensure timely material supply and efficient warehouse performance. Key Responsibilities SAP-WM Master Data Maintenance Create and maintain accurate master data in SAP-WM (material master, storage bins, warehouse configuration). Resolve discrepancies in SAP-WM data to ensure seamless warehouse and 3PL coordination. Ensure compliance with internal standards and 3PL integration requirements. Process Improvement in SAP-WM Analyze current warehouse operations to identify inefficiencies in SAP-WM workflows. Propose, implement, and document process enhancements to boost productivity and accuracy. Collaborate with IT, warehouse operations, and 3PL teams to customize SAP-WM functionalities to evolving business needs. Warehouse Layout & Optimization Design and optimize warehouse layouts to improve space utilization and material flow. Regularly assess and update layouts to accommodate new products and changing production or 3PL requirements. PFEP (Plan for Every Part) Management Develop and maintain PFEP documentation to streamline material movement and inventory control. Coordinate with production, procurement, and 3PL partners to ensure alignment with production schedules. Record Keeping & Documentation Maintain accurate and audit-ready documentation of inventory movement, SAP-WM transactions, and 3PL logistics. Ensure regulatory compliance and adherence to company policies. Warehouse Inbound/Outbound Operations Oversee inbound (receiving, put-away) and outbound (picking, shipping) operations, ensuring timely and accurate logistics in partnership with 3PL teams. Align material flow with production timelines and customer delivery expectations. Production Line Feeding Manage just-in-time (JIT) material replenishment to production lines, reducing downtime and excess inventory. Work with 3PL and production teams to ensure consistent and timely part delivery. Required Skills & Competencies Minimum 3 years of experience in warehouse operations with a strong focus on SAP-WM. Hands-on experience in master data management and process optimization in SAP. Experience collaborating with third-party logistics (3PL) teams on inbound/outbound and delivery schedules. Proficient in PFEP creation, warehouse layout planning, and production line material flow. Strong grasp of inbound/outbound logistics, inventory control, and lean warehousing principles. Excellent problem-solving, analytical, and organizational skills. Strong interpersonal and cross-functional communication skills. Attention to accuracy in documentation, compliance, and reporting. Familiarity with construction equipment or heavy machinery production is an advantage. SAP-WM certification is a plus. Qualification : Bachelors degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience)

Job Title: Relationship Manager Mid Market Location: Pune Function: Customer Experience Relationship Management Employee Type: Full-Time Experience Required: 1 3 Years Role Purpose As a Relationship Manager Mid Market, you will be responsible for managing the entire lifecycle of corporate clients in the mid-market segment for telecom services including Mobility, Fixed Line, and Data solutions. This role focuses on ensuring seamless service delivery, account growth, and customer satisfaction while strengthening Airtel s presence within client organizations. Key Responsibilities Customer Lifecycle Management Manage end-to-end service delivery for assigned corporate accounts, ensuring adherence to SLAs and TAT. Serve as the single point of contact for all client interactions, ensuring timely resolution and zero escalations. Conduct regular service camps, account reviews, and customer engagement activities to enhance brand visibility and retention. Revenue Growth & Churn Control Drive upselling and cross-selling of Airtel s telecom products and services across the customer lifecycle. Monitor account usage and proactively address churn risks to ensure account stickiness and revenue stability. Operational Excellence Ensure strict compliance with all business processes and service-level standards. Maintain accurate and updated account dossiers, track complaint levels, and promote digital adoption (e.g., e-bills, self-care platforms). Collections & Payment Efficiency Improve collection efficiency (0 60 days, 60 90 days) by ensuring timely payments and reducing suspense through virtual account management. Support clients in payment posting, billing queries, and reconciliation activities. Performance Monitoring Track and analyze corporate account performance across multiple telecom products and services. Promote digital enablement and virtualization through tools such as PFH, self-care portals, and paperless billing. Required Skills Strong analytical thinking and problem-solving ability. Proficiency in Microsoft Excel and financial modeling. High process orientation and attention to detail. Excellent verbal and written communication skills. Strong customer-centric approach and service mindset. Effective negotiation and stakeholder management. Qualifications Bachelor s degree in Engineering, Business Administration, or related field. MBA in Marketing or Operations is preferred. Work Experience 1 3 years of relevant experience in client servicing or relationship management, preferably in the telecom industry. Candidates with 2 7 years of telco experience can also be considered based on role fit. Qualification : Bachelors degree in Engineering, Business Administration, or related field

Position: Sr. Engineer / Deputy Manager / Sr. Deputy Manager EIC Sales (Infra Projects) Experience: 3 8 Years Location: Pune Employment Type: Full-Time Role Overview We are seeking a results-oriented sales professional with experience in infrastructure projects and electronic industrial components. The ideal candidate will be responsible for developing government and contractor accounts, building strategic relationships, and driving sales growth through effective planning and execution. Key Responsibilities Maintain clear and consistent communication with the reporting manager; execute visit plans aligned with customer potential. Identify and develop a pipeline of prospective government departments and contractors through strategic account planning. Conduct regular sales calls to introduce products, applications, and new solutions to clients. Monitor and report on competitor activities, pricing strategies, and new product launches, sharing actionable insights with management. Develop and implement an annual sales plan aligned with company objectives and key customer accounts. Engage directly with government officials at all levels to promote products and solutions; distribute promotional materials and product literature. Provide timely and accurate reporting on daily activities, weekly plans, competitor actions, and market trends to support decision-making. Conduct technical sales calls, design consultations, and troubleshooting sessions with support from internal engineering teams. Coordinate high-impact visits and presentations to key accounts involving senior management. Propose innovative ideas to enhance sales meetings, client engagement, and training seminars. Ensure compliance with company policies, budgets, and standards of professionalism. Candidate Profile 3 8 years of experience in B2B or institutional sales, preferably with infrastructure or industrial electrical components. Strong understanding of government procurement processes and contractor relationship management. Strategic thinking with strong planning, reporting, and execution skills. Excellent communication and interpersonal abilities. Willingness to travel as required for client meetings and project discussions. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Job Title: Advisor Demand Generation Location: Pune (Work From Office) Employment Type: Full-Time Experience: 2 to 3 years About the Role: UnboundB2B is seeking a motivated Advisor for its Appointment Setting and Demand Generation operations. The ideal candidate will have 1-2 years of experience in B2B sales, appointment setting, and lead generation. This role focuses on setting qualified appointments, collaborating closely with the Campaign Manager, and contributing to customer satisfaction (C-SAT) goals. Roles and Responsibilities: Conduct sales pitch calls to prospective customers aimed at appointment setting and generating new business opportunities. Connect and engage with prospects on LinkedIn as part of the lead generation process. Identify, qualify, and generate leads within the defined international market territory. Create and maintain a comprehensive database of prospective clients. Collaborate effectively with internal teams and client-facing teams to align strategies. Manage phone and email interactions with customers to build strong relationships, provide excellent customer service, and develop sales opportunities. Work in coordination with sales and support teams to achieve customer satisfaction, revenue goals, and long-term account growth in line with company strategy. Qualifications & Education: Minimum 1-2 years of experience as a Business Development Executive or in a similar sales role within B2B, Lead Generation, or IT Sales industry. Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred. Preferred Skills: Excellent verbal and written communication skills in English. Updated with the latest technologies and IT industry trends. Willingness to work night shifts as per business requirements. Graduate preferably in Engineering, Computer Applications, Business Administration, or Marketing. Enthusiastic about growing within the IT sales domain. Experience handling accounts in the B2B international market is highly desirable. Qualification : Graduation is mandatory; Post-Graduate/MBA or Diploma/Degree in Sales & Marketing is preferred

Position: Automation Engineer Mechatronics Location: Pune, Maharashtra, India Employment Type: Full-Time Company: RENATA Precision Components Pvt. Ltd. Industry: Plastic Injection Moulding Automotive & Allied Sectors Experience Required: 5 9 years Company Overview RENATA Precision Components Pvt. Ltd. is a leading manufacturer of high-quality plastic injection moulded components, serving the automotive and other precision-demanding sectors. With a commitment to innovation and reliability, we deliver engineering excellence through advanced manufacturing technologies. Position Overview We're looking for a skilled and motivated Automation Engineer Mechatronics to lead the development, implementation, and optimization of Special Purpose Machines (SPMs) and automation systems. The ideal candidate will play a key role in evaluating project feasibility, managing technical documentation, vendor coordination, PLC and robot programming, and providing ongoing support for production and maintenance teams. Key Responsibilities Evaluate new project requirements and propose appropriate automation technologies. Participate in cross-functional team (CFT) and customer meetings to define project scope. Prepare and manage technical documents such as concept designs, time plans, and PFMEAs. Identify suitable vendors, issue RFQs, and evaluate quotations. Oversee project timelines from concept through commissioning and handover. Train production and maintenance teams for effective handling of new machines. Provide troubleshooting and maintenance support for SPMs and automation equipment. Identify process improvement opportunities and implement Kaizen initiatives. Qualifications Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering. 5 9 years of relevant experience in automation engineering and SPM development. Technical Skills Required PLC Programming: Siemens, Delta, Mitsubishi. Robot Programming: ABB, Fanuc, Wittmann, Star, Epson, Yaskawa. Hands-on experience in SPM development, maintenance, and troubleshooting. Additional Skills Strong technical, supervisory, and project management skills. Proficiency in MS Office (Word, PowerPoint, Outlook, Internet). Resourceful, self-motivated, and results-oriented with the ability to multitask effectively. Be part of a forward-thinking team at RENATA, where engineering, innovation, and quality converge. If you're passionate about automation, thrive in a fast-paced environment, and are eager to make a tangible impact on advanced manufacturing systems, we invite you to grow with us. Qualification : Diploma or Bachelor's Degree in Electrical, Mechatronics, or Instrumentation Engineering

Position: Customer Quality Engineer Location: Pune, Maharashtra, India Employment Type: Full-Time Company: RENATA Precision Components Pvt. Ltd. Experience Required: 3 5 years Industry: Plastic Injection Moulding Automotive & Allied Sectors Company Overview RENATA Precision Components Pvt. Ltd. is a leading manufacturer of high-quality plastic injection moulded components, catering to the automotive and other engineering industries. We're committed to delivering precision, quality, and customer satisfaction through continuous improvement and adherence to global standards. Position Overview We're looking for a skilled and proactive Customer Quality Engineer to manage customer complaints and ensure compliance with quality standards in line with automotive industry requirements. This role demands a hands-on approach to quality systems, documentation, and effective problem-solving. Key Responsibilities Act as the primary point of contact for handling and resolving customer complaints. Prepare and maintain PPAP (Production Part Approval Process) documentation as per customer and IATF requirements. Utilize problem-solving tools (e.g., 8D, 5 Why, Fishbone) to analyze and address quality issues. Ensure adherence to IATF 16949:2015 quality management system standards. Coordinate with internal departments to implement corrective and preventive actions. Maintain clear and professional communication with customers regarding quality concerns. Support audits and quality system improvements based on customer feedback and internal reviews. Qualifications & Experience B.E. in Mechanical or Production Engineering. 3 to 5 years of experience in a customer quality role within the automotive manufacturing industry. Skills & Competencies In-depth understanding of automotive quality standards and processes. Strong knowledge of PPAP, APQP, FMEA, SPC, MSA. Proficient in using quality tools and methodologies for root cause analysis. Effective communication and interpersonal skills for customer engagement. Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Detail-oriented, resourceful, and able to manage multiple tasks effectively. Be part of a dynamic quality team at RENATA and contribute to delivering world-class components to global automotive clients. We offer a collaborative work environment, opportunities for professional development, and a strong focus on continuous improvement and customer satisfaction.

Job Title: Principal Engineer (Malware Research Scientist) Company: Druva Location: Pune, Maharashtra, India About Druva: Druva, the autonomous data security company, delivers a 100% SaaS, fully managed platform that secures and recovers data from all threats. The Druva Data Security Cloud guarantees data availability, confidentiality, and fidelity providing autonomous protection, rapid incident response, and assured data recovery. Trusted by over 6,000 customers including 65 of the Fortune 500, Druva protects business-critical data in today s evolving threat landscape. With a $10 million Data Resiliency Guarantee, Druva ensures robust defense against all cyber threats. Role Overview: As a Principal Engineer (Malware Research Scientist), you will lead the design and establishment of a cutting-edge malware analysis lab and manage a team of researchers focused on deep technical investigations. You will conduct hands-on research, especially on ransomware, to uncover threat behaviors and generate actionable intelligence. Your insights will directly influence product security features by providing malware artifacts and indicators of attacks (IOAs) to engineering and product teams, strengthening Druva s product security posture. Key Skills & Expertise: Proven background as an Enterprise Security Architect or equivalent. Expertise in threat modeling and risk mitigation at organizational and technical levels. Comprehensive understanding of cloud security (AWS, Azure, OCI), Linux, M365 application/API security, firewalls, IDS/IPS, sandboxing, threat intelligence, vulnerability assessment, SIEM, auditing, encryption, and data loss prevention. Relevant certifications such as OSCP, SANS, or equivalent security certifications are highly desirable. Strong communication skills with the ability to present complex technical topics clearly. Deep technical knowledge of malware behavior, cyber kill chain, incident response, forensic data collection, disaster recovery, and ransomware impact. Hands-on experience in these areas is preferred. Roles & Responsibilities: Technical Leadership & Research: Design, implement, and maintain a secure and scalable malware analysis lab. Perform in-depth analysis of malware samples with a focus on ransomware variants. Utilize reverse engineering, static, and dynamic analysis techniques to dissect malware behavior and tactics. Identify, document, and communicate Indicators of Compromise (IOCs), MITRE ATT&CK TTPs, and Indicators of Attack (IOAs). Analyze ransomware impacts on data, cloud infrastructure (AWS, Azure, GCP), and SaaS platforms (M365, Google Workspace). Develop innovative detection and mitigation strategies for advanced malware threats. Stay abreast of emerging threat trends through continuous research and threat intelligence gathering. Collaboration & Communication: Partner with Product Managers to align research with customer requirements and support development of security features. Work with marketing to translate research insights into technical content like whitepapers, blogs, and presentations. Translate technical findings into clear, actionable reports for technical and non-technical stakeholders. Collaborate with engineering and security teams to integrate threat intelligence into incident response and security operations. Present research outcomes and threat intelligence updates to internal teams and leadership. Qualifications: Bachelor s or Master s degree in Cybersecurity, Computer Science, or a related discipline (or equivalent experience). 10+ years of experience in malware analysis and threat research. Proven track record of leading and mentoring security research teams, including training interns and junior researchers. Deep expertise in malware analysis techniques such as reverse engineering, static analysis, dynamic analysis, and sandbox environments. Strong knowledge of ransomware variants and their operational impact on various infrastructures. Excellent verbal and and written communication skills. Ability to manage multiple projects, work independently, and prioritize tasks effectively. A passionate and proactive approach to staying ahead in the cybersecurity threat landscape. If you re ready to lead high-impact malware research and shape the future of cyber resilience, Druva offers a compelling opportunity to join a world-class team protecting data on a global scale. Qualification : Bachelors or Masters degree in Cybersecurity, Computer Science, or a related discipline (or equivalent experience).

Senior Technical Support Engineer Location: Pune, India (On-site, Viman Nagar) Experience: 3+ years Job Type: Full-Time About the Role As a Senior Technical Support Engineer, you will be the frontline for Level 1 and 2 support, handling complex technical issues related to our flagship product, Scalefusion. You will collaborate with internal teams, manage ticket lifecycles, and ensure high customer satisfaction through timely and effective issue resolution. Key Responsibilities Provide chat, email, and on-demand phone support for Scalefusion users. Investigate and troubleshoot reported technical issues across multiple platforms. Collaborate with internal teams for issue resolution and keep customers updated on progress. Maintain excellent customer experience by responding promptly and professionally. Diagnose and solve application issues related to Mobile Device Management (MDM). Reproduce customer environments on various devices to replicate and fix issues. Required Skills and Experience Minimum 3 years supporting MDM solutions, specifically Google Android and Apple iOS platforms. Hands-on experience with Android Enterprise and knowledge of legacy-to-Android Enterprise migrations. Proficient in managing device configuration, compliance, and security policies. Experience with Auto-pilot components and collaboration tools like Active Directory (AD), Exchange, and Office 365. Familiarity with scripting languages such as PowerShell and Bash. Strong problem-solving skills and ability to work independently or in teams. Excellent verbal and written communication skills. Ability to plan and prioritize workload efficiently while meeting service standards. About ProMobi Technologies ProMobi Technologies is a rapidly growing, bootstrapped SaaS company dedicated to empowering businesses with world-class software solutions. Our flagship products include Scalefusion (Unified Endpoint Management), NuovoPay (Device Financing Risk Management), and NuovoTeam (Push-to-Talk & Team Communication).

Designation: Design Engineer Education: Diploma in Plastic Mould Technology / Tool & Die Making from CIPET, IGTR, GTTC, NTTF, or CITD. Experience: 1-2 years of experience in Mould Design or Tool Room. Job Location: Viman Nagar, Pune Preferred Joining: December 2024 Job Responsibilities: Understand mould design concepts and processes. Design hot runner accessories and systems. Review and interpret customer mould data. Interact with customers to finalize system designs. Create 3D and 2D system designs. Deliver project files within customer timelines. Manage design revisions based on customer feedback. Schedule systems for production. Collaborate with the production team during system manufacturing. Key Requirements: Basic understanding of injection moulding machines and processes. Knowledge of mould construction and basic mould design. Understanding of plastic engineering and manufacturing processes. Familiarity with geometrical dimensions, tolerances, steel materials, and heat treatment processes. Software Skills: Proficiency in SolidWorks (or similar CAD software). Experience in 3D modelling and 2D drafting. Technical Knowledge: Mould design and tooling expertise. Working knowledge of SolidWorks. Proficiency in English (reading, writing, and communication). General computer skills. Personal Attributes: Precision, flexibility, and a problem-solving mindset. Strong communication skills, with clear and professional written and verbal English. About Oerlikon Oerlikon is a global innovation leader in surface engineering, polymer processing, and additive manufacturing. We serve key industries such as aerospace, automotive, energy, tooling, and textiles, helping our customers enhance performance, functionality, and sustainability in their products and processes. With over 11,800 employees representing 93 nationalities, Oerlikon operates in more than 38 countries and across 207 locations worldwide. We value diversity, innovation, and excellence, making us a trusted partner globally.

Job Title: Sales Support Engineer Qualifications: Post Diploma / Diploma in Plastic Mold Technology or related field Experience: 3-4 years in hot runner design, mold maintenance, or related fields Job Location: Viman Nagar, Pune Note: Immediate joining required Job Summary The Sales Support Engineer plays a vital technical role by ensuring customer requests are fulfilled with accuracy and precision. This role involves close collaboration with the sales team and customers to understand project specifications, analyze CAD files, and design preliminary hot runner systems using 3D modeling software and AutoCAD. The Sales Support Engineer also supports the CAE team in optimizing designs and assists service engineers in diagnosing and resolving system issues. Effective communication, attention to detail, and problem-solving abilities are essential to succeed in this role. Key Responsibilities Design preliminary hot runner systems using 3D modeling software and AutoCAD. Analyze customer requests and CAD files to identify critical technical aspects. Collaborate with Sales and Application Engineering teams to clarify project specifications. Ensure all necessary specifications are gathered and documented accurately. Conduct CAE simulations to optimize hot runner designs and interpret mold flow analysis results (pressure, injection times, flow rates, etc.). Verify compliance with internal standards and evaluate any deviations or process criticalities with the Mold Flow team before finalizing quotes. Prepare and submit mold flow requests with complete technical data. Communicate all design information accurately to the design department via the planning team and Sales Assistant. Provide technical support to service engineers for diagnosing and resolving hot runner system issues. Review alignment between technical specifications and commercial offers made to customers. Ensure technical accuracy of system configurations and maintain clear communication with sales and customers. Collaborate across departments to ensure customer and company requirements are met. Manage site visits to customer premises when needed, including supporting system trials, troubleshooting, and performance monitoring. Stay updated on industry trends and technological advancements in hot runner systems. Required Knowledge & Skills Basic knowledge of injection mold design, technical drawings, and plastic processing. Proficiency in 3D modeling software (SolidWorks) and AutoCAD. Strong communication and problem-solving abilities. Willingness to travel when required. Ability to manage multiple projects under tight deadlines. Team player with a customer-focused approach. About Oerlikon Oerlikon is a global innovation leader in surface engineering, polymer processing, and additive manufacturing. We serve industries such as aerospace, automotive, energy, tooling, and textiles, helping our customers enhance the performance, functionality, and sustainability of their products and processes. With over 11,800 employees across 93 nationalities, operating in 38 countries and 207 locations, Oerlikon values diversity, innovation, and excellence, making us a trusted partner worldwide.

Job Title: ServiceNow Implementation Specialist Location: Pune, India Company: Tietoevry Tech Services About Tietoevry Tech Services At Tietoevry Tech Services, we empower organizations to modernize their IT landscapes, driving efficiency, agility, and innovation to help realize their digital ambitions. Our customers include large Nordic enterprises across various industries, as well as the public sector. With a clear vision to become the leading technology services provider in the Nordics, we leverage ServiceNow as a strategic platform to support our customers' business transformation. To strengthen our team, we are seeking ServiceNow Implementation Specialists/Developers to play a key role in delivering high-quality solutions in client-facing roles. Key Responsibilities Implement and configure ServiceNow ITSM and HR modules to meet customer requirements. Develop and manage integrations using REST APIs and other standard integration platforms. Work as a ServiceNow Developer on projects ranging from simple implementations to complex solution deliveries. Analyze and resolve production issues related to ServiceNow implementations. Manage the end-to-end code migration process across development, testing, and production environments. Support end-users by addressing queries and providing guidance related to the implemented ServiceNow solutions. Required Skills & Experience ServiceNow Certified Administrator (mandatory), with preference for candidates holding ITSM Implementation Specialist certification. Minimum of 3 years of hands-on experience in ServiceNow development and support. Strong technical knowledge of the ServiceNow ITSM module. Experience with ServiceNow HR Service Delivery (HRSD) is an added advantage. Proven expertise working as a ServiceNow Technical Consultant in customer-facing engagements. Ability to analyze existing implementations, identify areas for improvement, and propose innovative solutions. Experience collaborating with international teams, especially across Europe and India. Strong communication skills, both verbal and written, in English. Desired Attributes Strong interpersonal and customer engagement skills. Proactive, self-motivated, and highly organized. Collaborative team player, comfortable working in global and multicultural environments. Ability to adapt to evolving business and technology needs. Meaningful projects with opportunities to work on end-to-end ServiceNow implementations, including ITSM and HR modules, with third-party integrations. A collaborative and inclusive culture, inspired by Nordic values transparency, low hierarchy, and mutual respect. Comprehensive ServiceNow training and certification programs to support continuous professional development. Short and long-term onsite opportunities in Europe, enabling direct collaboration with customers. A strong commitment to work-life balance and flexibility. A workplace that fosters innovation through diversity, equity, and inclusion. Diversity & Inclusion Commitment At Tietoevry, we value and actively promote diversity, equity, and inclusion. We welcome applications from all genders (m/f/d) and encourage individuals from diverse backgrounds to apply. Our belief is that diverse teams inspire creativity, innovation, and foster a strong sense of belonging.

Join Entrata: Lead the Charge in Transforming Property Management Software Position: Product Owner Location: Pune, India About Entrata Since 2003, Entrata has been at the forefront of revolutionizing property management. What began as a group of visionary college students changing the way rent is paid online has grown into a global leader in the industry. Our award-winning software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, and we continue to reshape the landscape of property management worldwide. With over 2200+ team members across the globe, from Utah to Texas to India, Entrata blends the energy of a startup with the stability of an established leader. Our values of innovation, transparency, and teamwork drive everything we do. If you re looking for an opportunity to make a tangible impact in an exciting industry, Entrata is the place for you. Position Overview: Product Owner Entrata is seeking a Product Owner to drive the development and delivery of innovative product features that will enhance the customer experience, streamline logistics processes, and optimize delivery operations. As a core member of our product team, you ll work closely with cross-functional teams, including UX designers, software architects, and developers, to deliver top-notch software solutions. If you re passionate about making a difference and have a background in product ownership or business analysis in a software environment, this role is for you. What You ll Do: Shape the Product Roadmap: You will develop and execute the product roadmap for delivery-related features, ensuring alignment with business objectives and customer needs. Manage Backlogs & Prioritize: Define and prioritize product requirements, user stories, and acceptance criteria. Organize and maintain the product and team backlogs to keep the development teams on track. Collaborate Across Teams: Work with stakeholders across development, customer success, and UX teams to ensure smooth communication and timely product delivery. Translate User Needs into Features: Connect with different user personas, understand their tasks, and work closely with the UX teams to capture their requirements. Drive Product Evolution: Study competing products and features, identify industry trends, and inform product development based on your findings. Oversee Product Lifecycle: Manage the development, testing, and release of product features, ensuring that quality is maintained and deadlines are met. Continuous Improvement: Analyze product performance metrics and gather customer feedback to continuously iterate on and improve product features. Act as the Subject Matter Expert: Provide expert guidance on delivery operations to internal teams and clients, supporting them with insights and best practices. Stay Ahead of the Curve: Stay updated on industry best practices and technological advancements in delivery management to ensure Entrata s products remain cutting-edge. What You Bring: Education & Experience: A Bachelor s degree in Computer Science, Engineering, or a related field. You bring 3+ years of experience in product management or a related role, preferably in the software industry. Agile Expertise: You are familiar with agile development methodologies and tools (such as Jira), and you can apply them to optimize delivery processes. Clear Communication: You excel in written and verbal communication, with the ability to translate complex requirements into actionable plans and articulate them clearly to stakeholders. Analytical & Problem-Solving Skills: You have a strong ability to analyze data and solve problems, ensuring that product features meet the highest standards of quality. Collaboration Skills: Your ability to work with cross-functional teams is unmatched. You understand how to leverage the collective expertise to deliver exceptional results. Nice to Have: SaaS Experience: Experience working in the SaaS industry or with property management software is a plus. Certifications: You hold relevant certifications like CBAP, SAFe for PO, or Design Thinking for Product Management. SQL Knowledge: Familiarity with optimizing SQL queries and understanding database triggers is an advantage. Data Tools Proficiency: Experience with product analytics and data visualization tools like Amplitude, Tableau, or Power BI. Property Management Insight: Any experience or understanding of the property management industry will help you hit the ground running. Career Growth: Entrata fosters a Be valued, Create value culture, empowering you to grow both personally and professionally. Health & Wellness: Choose from world-class medical, dental, vision insurance, plus life assistance programs to keep you and your family covered. Work-Life Balance: Enjoy generous time off to recharge and prioritize your well-being. Financial Stability: Take advantage of RSUs, ESPP, retirement plans, and more to secure your future. Collaborative Culture: We believe in the power of teamwork and diversity. At Entrata, we encourage innovative thinking, personal development, and mutual respect. Entrata isn t just a place to work it s a place to grow, to innovate, and to help shape the future of property management. If you're ready to join a dynamic team that s making a difference on a global scale, we d love to hear from you. Qualification : Bachelors degree in computer science, engineering, or a related field.

Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.