Customer Needs Analysis Jobs in Cochin

Pre Sales Executive Location: Cochin Experience: 1+ years in B2B sales or lead generation targeting North American markets Job Overview: Join the Pre Sales team as a key player responsible for lead generation, tele-calling, appointment setting, and engaging with prospective clients, primarily in the North American market. This role involves understanding client requirements, building relationships, and scheduling meetings for the sales team to close deals. Key Responsibilities: Generate leads through tele-calling and prospecting potential clients. Verify and qualify leads; scrub lists to maintain accuracy. Interact with assigned leads and build rapport, including overseas clients. Schedule appointments (phone/in-person) based on prospect interest and requirements. Understand client software/application needs and effectively communicate the company s value proposition. Upsell products or services to existing clients. Maintain detailed weekly reports on prospects, appointments, and schedules, possibly using CRM tools. Qualifications & Skills: 1+ years experience in B2B sales, telemarketing, or pre-sales with exposure to the North American market. Experience in lead pre-qualification and list management. Strong interpersonal and communication skills; neutral English accent essential. Proficient computer skills and quick learner. Organized, detail-oriented, and motivated with a strong work ethic. Educational background: BBA, Degree in Literature, or Communicative English. Qualification : Educational background: BBA, Degree in Literature, or Communicative English.

Business Development Executive (Female Candidates Only) Experience: 0 years (Freshers) Job Location: Cochin Job Type: Permanent, Full-time Qualification: Full-time MBA (Freshers) Preferred: Immediate Joiners Job Overview We are looking for an energetic and ambitious Business Development Executive to join our team in Cochin. This is an excellent opportunity for MBA freshers who are passionate about sales and eager to begin a rewarding career in a fast-paced, growth-oriented environment. This role is exclusively open to female candidates. Key Responsibilities Identify and source new business opportunities through outbound emails, research, and other lead-generation methods. Research target accounts, identify key decision-makers, and initiate contact to generate interest. Follow up with potential clients to build relationships and convert leads. Collaborate with team members to support sales initiatives and drive business growth. Consistently work to achieve assigned sales targets and contribute to the overall performance of the business development team. Skills and Qualifications MBA graduate (Full-time) Freshers welcome to apply. Excellent verbal and written communication skills in English. Strong interpersonal skills with a positive attitude and professional demeanor. Ability to work effectively as part of a team and independently when required. Highly reliable, punctual, and committed to personal and professional growth. Proactive and self-motivated with a desire to learn and take initiative. Join a collaborative and supportive work environment where your enthusiasm and ideas are valued. This is your chance to gain hands-on experience in sales, work alongside experienced professionals, and build a strong foundation for your career in business development. Note: This position is open to female candidates only, and preference will be given to those who can join immediately.

Product Manager About the Role We are looking for a passionate Product Manager who thrives in building products that customers love. You will join a young and fast-paced environment and work with cross-functional teams to design, build, and roll-out innovative products. This role offers the opportunity to lead products through their entire lifecycle and drive the future of product development. What You Will Do Manage the entire product lifecycle from concept to design, sample production, testing, forecasting, and product end-of-life. Drive product lifecycle processes including product research, market analysis, competitive analysis, planning, positioning, roadmap development, and product launch. Achieve growth objectives by managing market share, revenue, profit, and ROI for various business channels and key customers. Conduct research and strategic planning to develop and implement actionable product strategies. Define and communicate the long-term product vision and strategy to all stakeholders. Appraise new product ideas and develop go-to-market strategies. Scope and prioritize product activities based on business and customer impact. Analyze consumer needs and current market trends, and assess potential partnerships from an ROI perspective. Contribute to team effort by accomplishing related tasks and collaborating across functions. Collaborate with cross-functional teams (UX/UI, engineering, stakeholders) to quickly deliver products with optimal resources and fast time-to-market. Identify product gaps and generate ideas to improve customer experience. Translate business strategy into product strategy, then break it down into detailed requirements and prototypes. Execute the product strategy by defining priorities, setting goals, and tracking progress. What Makes You a Great Fit Skills: Product Management, People Management, Customer Understanding, Product Development, Requirements Analysis, Pricing, Sales Planning, Competitive Analysis, Inventory Control, Financial Planning, and Strategy. Team player with strong leadership, communication, and people management skills. Experience in product management or as an associate product manager (Software Engineers/Business Analysts interested in transitioning to product management are encouraged to apply). Proven experience in delivering product marketing strategies and managing products throughout their lifecycle. Excellent writing and editing skills with strong presentation and public speaking abilities. Skilled at working effectively with cross-functional teams. Competitive compensation packages. Opportunities for professional growth and career development. A dynamic, fast-paced work environment with collaborative teams.

Job Highlights We are hiring Candidates who would be a part of Pre Sales team, responsible for tele-calling, lead generation and appointment setting with the prospective clients. Job Description Appointments setting, lead generation, prospecting for new clients by contacting potential clients discovering and exploring opportunities. Using the information provided and follow the instructions to perform the specified role. Would be the first tier involved in Lead verification/scrubbing. The Pre Sales Executive will consult with decision makers about their technology requirements. Must be able to handle all aspects of the Pre sales process, i.e identifying target clients, analyzing a company s needs, showcasing our expertise and value proposition and explaining advantages & setting appointments with our sales team for closing the sale. Responsibilities include Interaction with the assigned leads. Involves interaction with overseas prospecting clients & rapport building. Involves scheduling specified appointments from the leads provided,which includes arranging in-person or phone meetings, speaking with potential customers & understanding their specific software/Application related requirements. Invloves up selling to the existing clients. Weekly reports summarizing prospects, appointments, and schedule (use of CRM software may assist with this.) Desired Qualification & Experience Must have B2B company experience. 1+ years experience selling products, software product or services to the North American Market is required. Experience with lead pre-qualification, list management Outgoing personality with strong interpersonal skills. Neutral Accent with experience in Telemarketing/Tele-calls & Lead generation is essential. Strong computer skills, internet savvy, and ability to learn new skills with training. Excellent written and verbal communication skill in English. A strong work ethic, self-disciplined and self-motivated. Organized, detail-oriented with a zeal in sales. BBA/Degree in Literature/Communicative English. Qualification : BBA/Degree in Literature/Communicative English.

Role Purpose: The purpose of this role is to design the organization s computer and network security infrastructure, ensuring the protection of systems and sensitive information from cyber threats. Key Responsibilities: 1. Cyber Security Strategy and Architecture: Design and develop enterprise-level cybersecurity strategies and architectures. Evaluate business strategies, conduct security vulnerability assessments, and analyze risks. Identify risks associated with business processes, operations, information security programs, and technology projects. 2. Threat Identification and Mitigation: Identify and communicate current and emerging security threats. Design and implement security architecture elements to mitigate emerging threats. Identify security gaps in existing and proposed architectures and recommend enhancements. 3. Security Design and Compliance: Conduct product fit analysis for end-to-end security, ensuring coverage across architecture aspects like Layered Security, Zoning, Integration, API, Endpoint Security, Data Security, and Compliance. Demonstrate expertise in security assessments against frameworks such as NIST, SANS, and CIS. Provide support during the deployment, configuration, integration, and administration of security technologies. Apply ITIL processes such as incident management, configuration management, change management, and problem management. 4. Disaster Recovery and Solution Provision: Assist in disaster recovery during security breaches, attacks, or unauthorized activities. Provide solutions for RFPs received from clients and ensure design assurance. Develop strategies to manage cyber risk security solutions, aligning with business objectives. 5. Technical Leadership and Solution Design: Lead the design, development, and implementation of custom solutions using modern technology. Analyze current solutions, identify improvements, and propose target state solutions with trade-offs. Articulate architectural targets, recommendations, and reusable patterns. Evaluate and recommend solutions for integration with the technology ecosystem. 6. Industry Trends and IT Needs: Stay informed on industry trends and emerging technologies to support current and future IT needs. 7. Stakeholder Coordination and Audit Assistance: Liaise with stakeholders on cybersecurity issues, providing timely support and future recommendations. Assist in maintaining an information security risk register and support internal and external audits. Ensure the implementation of security best practices to meet business, customer, and regulatory requirements. 8. Training and Awareness: Assist in creating and delivering cybersecurity awareness training for team members and clients. Provide training on issues like spam, malicious emails, and other security concerns. Stakeholder Interaction: Internal Stakeholders: Program Manager/Director: Regular reporting and updates. Infrastructure (CIS team): For infrastructure support. External Stakeholders: Customer: Coordinate for security breaches and resolutions. Competencies: Functional Competencies/Skills Leveraging Technology: Knowledge of current and upcoming security technologies (e.g., Firewalls, IPS, DDoS, SIEM, WAF, Endpoint security), and understanding of compliance regulatory requirements such as PCI DSS, HIPAA, etc. (Expert level). Systems Thinking: Understanding of the interrelatedness and interdependencies within systems, and performing problem-solving in complex environments (Expert level). Leveraging Technology: In-depth mastery of ecosystem technology, commanding expert authority and respect (Master level). Technical Knowledge: Certifications like Certified Information Systems Security Professional (CISSP), Cloud Architect Certification from AWS and Azure, ToGAF, or SABSA certification (Master level). Behavioral Competencies: Effective Communication: Clear communication in both technical and non-technical contexts. Managing Complexity: Ability to handle complex problems and solutions effectively. Client Centricity: Focus on delivering value to clients, understanding their needs. Technology Acumen: Strong understanding of evolving technology trends. Innovation: Continuously seeking new and innovative solutions to security challenges. Problem Solving Approach: Proactive approach to identifying and resolving issues. Collaborative Working: Ability to work with various teams to achieve goals. Execution Excellence: Commitment to high standards in execution and delivery. Performance Metrics: 1. Customer Centricity: Timely resolution of security breaches for end-users and stakeholders. Client satisfaction, educating clients, and suggesting the right controls to improve security. 2. Support Sales Team: Percentage of proposals with a Quality Index greater than 7. Timely support for proposals and identifying opportunities for new business or lead generation. Number of proposals led to drive business outcomes.

Senior UX Analyst Location: Cochin Experience: 2-5 Years Employment Type: Full-time About Fingent At Fingent, we believe in the power of technology to positively impact lives those who use it, build it, and the society around it. Our mission is to create beautiful, usable, and compelling software that solves complex business challenges. We nurture a team of passionate professionals who excel in bringing out the best in themselves, their peers, and their clients. Role Overview We are seeking a Senior UX Analyst who will be responsible for understanding user needs and creating compelling, intuitive designs for digital products. You will play a key role in driving user-centered design decisions, creating user personas, user journeys, and collaborating closely with developers and other team members to deliver exceptional experiences. Roles & Responsibilities User Research: Conduct user interviews and research to understand pain points, needs, and opportunities for improvement. User-Centered Design: Work on sitemaps, user journeys, and workflows, translating research insights into actionable design ideas for new products and features. Wireframing & Prototyping: Develop wireframes, sketches, and interactive prototypes to assess the feasibility of design concepts quickly. Customer Experience Advocacy: Serve as the voice of the customer, advocating for their experience when making design decisions. Cross-functional Collaboration: Work closely with designers, developers, and other functional specialists to create detailed deliverables, ensuring design decisions align with the technical and business goals. Skills & Qualifications User-Centered Design Expertise: Knowledge and application of design thinking principles and the ability to empathize with end users. Research Skills: Proficient in conducting user research through interviews and workshops with end users and business stakeholders. Prototyping & Wireframing: Experience in preparing sitemaps, customer journey maps, wireframes, and prototypes for both web and mobile applications. Communication: Ability to explain complex design concepts clearly to stakeholders, clients, and cross-functional teams, and advocate for user needs. Visual Design Skills: A strong sense of visual design, with an ability to create appealing and functional user interfaces. Tools & Software: Expertise in standard UX design software such as Figma, Adobe XD, Sketch, etc. Strong Analytical Skills: Ability to interpret user data and translate it into actionable design improvements. Communication Skills: Excellent written and verbal communication skills in English. Project Management: Understanding of common software project management and development practices. Good to Have A strong portfolio demonstrating your UX research and design capabilities. Experience with AR/VR design is a plus. By joining Fingent, you ll be a part of a dynamic team that values creativity, innovation, and user-centered design. You will have the opportunity to work on impactful projects, shaping the future of user experience for our clients. As part of our team, you ll be able to grow your skills, contribute to exciting challenges, and be a key player in our mission to deliver exceptional software solutions.

Digital Marketing Executive Location: Cochin Experience: 2-3 Years Employment Type: Full-time About Fingent At Fingent, we are driven by the belief that the technology we build touches lives around us, making a meaningful difference. We nurture thought leaders and encourage them to be the seeds of change through smart software development and consulting services, ultimately creating a smarter and better future. Our culture of openness, honesty, and trust fosters an environment of growth and learning. At Fingent, we value a desire to excel, support peers, and most importantly, being a good human being. Role Overview We are looking for a Digital Marketing Executive who is passionate about online marketing, capable of driving campaigns across various platforms to enhance brand visibility and drive customer engagement. If you have experience in digital marketing strategies, SEO, SEM, PPC, social media, and email marketing, this is the perfect role for you. Roles & Responsibilities Digital Marketing Strategy: Assist the team in the development of overall digital marketing strategies to support business objectives. PPC Campaign Management: Manage and optimize PPC campaigns across various platforms such as Google Ads, Facebook Ads, and LinkedIn Ads. SEO & Keyword Research: Conduct thorough keyword research and implement on-page optimization strategies to improve website rankings and drive organic traffic. Email Marketing: Develop and execute email marketing campaigns, including A/B testing for improved engagement and conversion. Analytics & Reporting: Analyze campaign performance through web analytics tools like Google Analytics and Search Console, and present weekly, monthly, and quarterly reports to stakeholders. Market & Competitor Research: Research market trends, understand the brand s target audience, analyze competitors, and optimize the customer journey to drive engagement and conversions. Skills & Qualifications Experience: Minimum 2+ years of experience in digital marketing, with a strong focus on SEO, SEM, PPC, Google Ads, email marketing, and social media. Web Analytics Tools: Proficient in Google Analytics and Google Search Console. Communication & Presentation: Excellent communication, presentation, and interpersonal skills to collaborate effectively with internal teams and stakeholders. PPC Expertise: Strong knowledge and hands-on experience with PPC platforms like Google Ads, Facebook Ads, and LinkedIn Ads. SEO & SEM: Understanding of SEO practices, keyword research, and on-page optimization to improve website traffic and search rankings. Email Marketing: Experience in creating and managing email marketing campaigns with an understanding of A/B testing. At Fingent, you ll join a forward-thinking, collaborative team where you ll have the opportunity to grow your skills and contribute to impactful marketing campaigns. We value continuous learning and encourage our team members to push boundaries, explore new ideas, and make a difference. You ll also be a part of a company culture that values transparency, mutual support, and personal growth.

Implementation Engineer Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 5+ years of experience Role Overview: We are seeking a highly skilled and experienced Senior Implementation Engineer to join our team. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work closely with clients to ensure maximum satisfaction. If you are passionate about implementation and client support, this position is for you! Key Responsibilities: Software Installation & Configuration: Implement, install, and configure software solutions onsite at client locations. Troubleshoot and resolve any software issues by working closely with the development team. SQL Scripting & Customization: Develop and modify SQL scripts to install new clients and add new functionality. Assist with client database script customization and troubleshooting to meet specific client needs. Server & Web Service Configuration: Collaborate with external vendors to configure server domains, routers, firewalls, SSL certificates, and web services to ensure a secure and functional environment. Testing & Issue Documentation: Execute test plans and document issues encountered during the implementation process. Communicate and prioritize bugs with the development team for new software releases. Client Communication & Support: Work closely with clients, providing excellent support and solving customer queries related to software implementation. Build and maintain healthy business relationships with clients, ensuring maximum customer satisfaction. Additional Responsibilities: Perform any other duties related to the role as needed to support the team and ensure smooth operations. Skills & Requirements: Communication Skills: Excellent written and verbal communication skills in English (mandatory). Technical Expertise: Ability to conduct a scope study at client sites and effectively communicate the findings with the development team. Basic knowledge of software coding (e.g., HTML) for customizations. Database Knowledge: Experience in Oracle DBA is a plus but not mandatory. Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently. Strong technical aptitude for configuring and optimizing client systems. Career Growth: Opportunity to work with cutting-edge technologies and expand your expertise in software implementation. Client Interaction: Work closely with clients, building relationships and ensuring high customer satisfaction. Collaborative Environment: Join a dynamic team where your skills and contributions will make a significant impact. Competitive Compensation: Competitive salary, benefits, and career advancement opportunities. Qualification : Any Graduate/Diploma/MCA/BTech

Job Summary: Marketing Specialist (B2B IT, UK Market) We re looking for a dynamic Marketing Specialist with experience in IT-based B2B marketing and strong communication and presentation skills. The role involves developing and executing tailored marketing strategies to engage prospects and foster brand visibility in the UK market. This individual will work closely with our sales team, focusing on targeted outreach and building impactful connections. Ideal candidates are creative, proactive, and committed to exploring new strategies to enhance engagement and brand recognition. Key Responsibilities: Develop and implement engagement tactics for prospect outreach, including personalized content and interaction strategies across platforms (primarily LinkedIn). Build connections within target networks, strategically interacting with key individuals to raise brand visibility. Collaborate with the sales team to create engaging content (newsletters, snippets, carousels, etc.) tailored to market trends and client needs. Conduct SEO and marketing optimizations to boost online presence. Research and propose innovative methods to connect with and nurture leads. Qualifications: Bachelor s degree in Marketing, Business, or related field. 2-3 years of experience in B2B marketing, ideally in the IT industry. Strong written and verbal communication skills. Experience in creating engaging content and conducting outreach on LinkedIn. Proactive, results-oriented, and adaptable to changing market dynamics. Qualification : Bachelors degree in Marketing, Business, or related field.

Role Purpose: The purpose of this role is to bridge the gap between business and technology, providing solutions that meet client needs by leveraging both technical and functional expertise. Key Responsibilities: 1. Bridging Technology and Business: Serve as a techno-functional expert, acting as the liaison between project and support teams. Ensure seamless communication and collaboration to deliver effective solutions. 2. New Business Implementation: Drive the end-to-end process for new business implementation projects, from requirement management to integration, configuration, and production deployment. Assess the feasibility of new change requirements and provide clients with optimal solutions and clear timelines. 3. Solution Support: Provide support for all new business implementations by building systems from the ground up. Offer techno-functional guidance throughout the architectural design, coding, testing, and implementation phases. 4. ERP System Implementation: Understand both functional and technical designs to ensure the successful deployment of ERP solutions. Customize, extend, modify, and integrate existing products using coding, testing, and production techniques. Implement business processes and translate them into ERP solutions. 5. Product Support and Maintenance: Provide ongoing product support and maintenance for ERP solutions, addressing technical problems and client queries. Develop and deploy automation tools to optimize processes and enhance efficiency. 6. Stakeholder Management and Collaboration: Act as the key point of contact between internal teams (lead consultants, project managers) and external clients. Provide advice, solutions, and updates to both clients and internal teams. 7. Skill Upgradation: Continuously upgrade skills by attending training sessions, seminars, and obtaining internal certifications. Contribute to knowledge sharing by writing papers, articles, and case studies for internal platforms. Skills and Competencies: Functional Competencies: Systems Thinking: Understanding of interdependencies and the ability to solve problems in complex environments (Competent). Leveraging Technology: Expertise in leveraging technology domains to provide optimal solutions (Master). ERP Knowledge: Deep understanding of functional and technical aspects of ERP systems, and the ability to tailor them to business needs (Master). Behavioral Competencies: Formulation & Prioritization: Ability to prioritize tasks and manage multiple complex solutions effectively. Innovation: A forward-thinking approach to creating efficient solutions. Managing Complexity: Adept at solving complex problems in technology and business processes. Client Centricity: Focused on meeting client needs and providing exceptional service. Execution Excellence: Strong ability to deliver high-quality results. Passion for Results: Strong drive to meet objectives and exceed client expectations. Performance Measures: 1. Contribution to Customer Projects: Quality of work, adherence to SLAs, ETA, number of tickets resolved, problem-solving efficiency, and customer satisfaction (CSAT). 2. Automation: Process optimization, reduction in process steps, and minimization of tickets raised by introducing automation solutions. 3. Skill Upgradation: The number of training sessions and certifications completed, as well as the number of papers or articles written per quarter.

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Job Summary: Business Development Executive (IT Services) We are seeking a self-driven and results-oriented Business Development Executive to join our IT services sales team. In this role, you will take ownership of your sales success, leveraging your expertise in prospecting, relationship-building, and closing deals. The ideal candidate will have a proven track record in IT services sales, strong communication skills, and the ability to work independently in driving revenue growth. Key Responsibilities: Sales Strategy and Planning: Take complete ownership of developing and implementing effective sales strategies to achieve revenue targets. Identify and pursue new business opportunities through market research, networking, lead generation, and cold calling. Independently analyze market trends and competitor activities to refine sales strategies. Client Acquisition and Relationship Management: Identify potential clients and key decision-makers within target organizations. Conduct meetings, presentations, cold calls, and product demonstrations to establish rapport and close deals. Build and maintain strong, long-lasting relationships with clients by understanding their unique needs and offering tailored solutions. Ensure a proactive and consistent follow-up process to nurture client relationships. Sales Process Management: Manage the entire sales cycle from initial outreach to deal closure with minimal reliance on external inputs. Prepare and deliver compelling proposals, quotes, and contracts to prospective clients. Negotiate terms and conditions to maximize revenue and profitability. Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system. Performance Tracking and Reporting: Continuously monitor your sales performance, including lead conversion rates, pipeline status, and revenue achievements. Provide regular updates to the sales manager on progress, challenges, and actionable insights for improvement. Qualifications: Bachelor s degree in Business, Marketing, Information Technology, or a related field. 1 2 years of experience in IT services sales or a similar role. Proven track record of meeting or exceeding sales targets. Strong understanding of IT services, solutions, and industry trends. Excellent communication, negotiation, and presentation skills. Proficiency in using CRM software and other sales tools. Self-motivated, goal-oriented, and capable of driving results independently. Cold-calling experience and expertise in lead generation. Strong organizational skills and the ability to prioritize tasks effectively. Qualification : Bachelors degree in Business, Marketing, Information Technology, or a related field.

Responsibilities: Quickly understand business requirements. Collaborate with stakeholders to define needs and objectives clearly. Plan and approach complex business analysis situations. Understand technical implications, processes, and lifecycle stages. Work closely with the development team to clarify functional requirements and ensure timely delivery. Handle configuration, debugging, customization, and maintenance of solutions. Support the release team during software release and deployment. Conduct functional testing to ensure bug-free software delivery. Track, report, and resolve issues promptly. Preferred Skils: Ability to work in diverse environments and meet tight schedules. Excellent written and oral communication skills. Strong analytical skills. Ability to conduct research and process large amounts of information. Prior exposure to AI projects is a plus. Qualification : Bachelors degree or MBA

Product Designer About the Role Our Design Studio is looking for a Product Designer to join our team. In this role, you will collaborate closely with product managers and stakeholders, solving complex problems and creating innovative design solutions that provide exceptional user experiences for millions of users. You ll be at the heart of designing products that are impactful, user-centered, and scalable. What You Will Do Work with product managers and stakeholders to understand the product vision and features. Conduct user research to understand behaviors, pain points, attitudes, and expectations. Design wireframes, mock-ups, and prototypes for products or features. Articulate the rationale for design decisions to stakeholders clearly and effectively. Iterate rapidly, presenting multiple solutions to meet user needs and business goals. Collaborate closely with UI engineers to ensure design specifications are accurately implemented. Stay informed about the product market and competitors, ensuring designs are relevant and competitive. What Makes You a Great Fit Enthusiastic and passionate about design, usability, and design trends. Empathetic toward colleagues and customers, understanding their needs and challenges. Strong understanding of design trends and a desire to experiment with novel ideas. Experience with visual hierarchy and information architecture. High attention to detail and methodical in solving design problems. Deep knowledge of design fundamentals and principles. Proficiency in tools such as Figma. Ability to learn quickly and thrive in a fast-paced startup environment. Excellent communication skills, capable of presenting and explaining your designs clearly. Competitive salary and benefits package. Opportunity to work in a dynamic, creative, and collaborative environment. Exposure to working on impactful products used by millions of users. A culture that values design excellence and continuous learning.

Inside Sales Specialist About KeyValue Software Systems KeyValue Software Systems is a leading product outsourced development company specializing in providing customized software development services to businesses worldwide. We partner with clients across various industries and geographies to deliver innovative and tailored solutions. We are looking for an Inside Sales Specialist to join our dynamic team. In this role, you will play a crucial part in driving sales efforts, nurturing client relationships, and expanding our customer base in existing and new markets. What You Will Do Prospect and generate new leads through research, cold calling, email campaigns, and networking to build a strong sales pipeline. Identify key decision-makers within target organizations and engage in strategic conversations to understand their business needs and pain points. Conduct product demonstrations and/or presentations to potential clients, effectively communicating the value proposition and benefits of our services. Develop and maintain strong relationships with prospects and clients through regular follow-ups, addressing their inquiries, and providing accurate information about our services. Collaborate with the marketing team to support lead generation initiatives, such as content creation, webinars, and events. Meet or exceed monthly and quarterly sales targets and contribute to the overall revenue growth of the company. Stay up-to-date with industry trends, competitors, and market conditions to identify opportunities and make recommendations for sales strategies. Utilize CRM software to manage and track leads, opportunities, and sales activities accurately. Collaborate with cross-functional teams, including product managers, technical leads, and executives, to ensure smooth handover of projects from sales to delivery teams. Provide timely and accurate sales reports, forecasts, and market feedback to the management team. What Makes You a Great Fit Bachelor s degree in Business, Marketing, or a related field. 1-3 years of experience in inside sales, preferably in the software development or IT services industry. Strong understanding of technology solutions and experience selling software development or IT services. Excellent communication and interpersonal skills, with the ability to engage with clients at various organizational levels. Proactive and self-motivated, with the ability to work independently and as part of a team. Results-oriented mindset with a track record of meeting or exceeding sales targets. Familiarity with CRM software and proficiency in Office Suites (Excel, Word/Docs, Powerpoint/Slides). Competitive compensation packages. Opportunities for professional growth and development. A dynamic and collaborative work environment. Qualification : Bachelor's degree in Business, Marketing, or a related field.

Senior Power Platform Engineer Location: Cochin Experience Required: 10+ years total experience (minimum 5+ years hands-on with Power Platform) Job Overview We are looking for an experienced Senior Power Platform Engineer to design, develop, and deploy robust, secure, and scalable solutions using Microsoft Power Platform technologies including Power Apps, Power Automate, and Dataverse. This role requires close collaboration with cross-functional teams to translate complex business needs into efficient low-code solutions. Key Responsibilities Design, Develop, and Deploy: Create end-to-end low-code applications using Canvas and Model-Driven Power Apps, Power Automate workflows, and Dataverse. Systems Integration: Integrate Power Platform apps with Microsoft 365, Azure services, third-party APIs, and on-premise systems via connectors, custom APIs, and data gateways. Collaboration & Requirement Analysis: Work closely with architects, analysts, and business users to convert requirements into technical specifications and functional apps. Application Lifecycle Management (ALM): Implement ALM best practices including solution packaging, version control with Azure DevOps or GitHub, and environment management. Governance & Mentorship: Mentor junior developers, contribute to reusable component libraries, and support security, governance, and Center of Excellence (CoE) practices within the Power Platform ecosystem. Additional Information Compliance with all ISMS (Information Security Management System) policies and procedures is mandatory.

Dot Net Webforms Developer Job Location: Cochin Qualification: MCA/BCA/B.Tech/B.Sc. in Computer Science Experience: 2+ years of industrial experience Role Overview: We are seeking a talented and driven .NET Webforms Developer with a minimum of 2 years of experience to join our dynamic development team. The ideal candidate will be responsible for developing software solutions, evaluating requirements, and contributing to the entire software development lifecycle. Key Responsibilities: Design, Develop, and Install Software Solutions: Create information systems by designing, developing, and installing software solutions tailored to the needs of the organization. Evaluate Feasibility: Assess the operational feasibility of systems by evaluating problem definitions, requirements, and proposing potential solutions. Documentation & Demonstration: Develop clear documentation, including flowcharts, layouts, diagrams, charts, and in-code comments to demonstrate solutions effectively. System Design & Installation: Design system specifications and standards, ensuring smooth preparation and installation of software solutions. Problem Analysis & Resolution: Collect, analyze, and summarize development and service issues to provide valuable information and support. Software Development Lifecycle: Study information needs, consult with users, study system flows, and use data to investigate problem areas and follow the software development lifecycle. Continual Learning: Keep up-to-date with state-of-the-art development tools, techniques, and programming languages, and participate in professional development opportunities. Confidentiality & CRM Updates: Protect operational information by maintaining confidentiality and regularly update CRM entries. Report Generation: Provide daily and weekly reports of work progress to the Team Lead. Requirements: Experience in .NET Framework: Proficient in ASP.NET (Webforms), C#, Web API, TypeScript, and LINQ. Front-End Skills: Strong experience in jQuery, Ajax, and front-end technologies. RDBMS Experience: Experience in working with Relational Database Management Systems (RDBMS). Adaptability: Ability to quickly learn and adapt to new technologies if required. Problem-Solving Skills: Ability to analyze and resolve technical challenges efficiently. Communication: Excellent verbal and written communication skills. Opportunity to work in a dynamic development environment with cutting-edge technologies. Career growth potential through continuous learning and development. Competitive salary and benefits package. Qualification : MCA/BCA/B.Tech/B.Sc. in Computer Science

Job Title: Odoo Developer Location: Cochin, India About Infintor: At Infintor, we are seeking Odoo Developers to join our dynamic team in Kochi. If you are passionate about software development and customization, we invite you to be a part of our innovative company. Working Environment: Infintor predominantly delivers the standard Odoo solution to our diverse clientele. However, some clients require tailored enhancements and customizations, ranging from simple button additions to more extensive projects. As a Technical Consultant, your role will involve the end-to-end process of customizing the solution, including technical analysis, development, and ongoing support. Requirements: Programming Languages: Proficiency in Python & JavaScript. Database: Familiarity with PostgreSQL, including object-relational mapping (ORM). Collaboration Platform: Experience with GitHub. Development Model: Familiarity with the open-source approach, collaborating with an external community. Framework: Proficiency in Odoo, including ORM, Workflows, Report Engine, BI, and AI. Responsibilities: Develop customized solutions for clients across various industries, sectors, and company sizes. Provide ongoing support and maintenance for these tailored solutions. Adapt our SaaS offerings to meet client requirements. Assist in training and supporting our partner network. Must-Have Qualifications: Proficiency in several programming languages. Strong grasp of object-oriented programming, object modeling, and relational databases. A genuine passion for software development. The ability to learn and adapt quickly. Fluent in English. A team-oriented mindset. Nice-to-Have Qualifications: Self-organized work ethic. Bachelor's or Master's degree in a related field. Proficiency in Python, JavaScript, HTML, SQL, and UML-like modeling. Familiarity with Linux platform. Experience: 2+ Years If you are a dynamic and motivated Odoo Developer with a passion for customization and development, we encourage you to join our talented team at Infintor. Your expertise will play a crucial role in helping us meet the unique needs of our diverse clientele. Qualification : Bachelor's or Master's degree in a related field.

Responsibilities About Client: We are an innovative recruiting tool that enables users to register and book job postings on various job platforms. With a range of additional features, including the easy booking of social media advertising, we offer our clients the best solutions in talent acquisition.As we enter an exciting phase of product development, we are seeking an experienced Expert for Paid Ads on META to strengthen our team and significantly contribute to the growth of our company. Your Responsibilities: Develop and Implement Paid Advertising Strategies on META platforms (Facebook and Instagram) to enhance our brand presence and effectively engage potential customers. Campaign Management: Plan, create, and optimize advertising campaigns, including the selection of appropriate ad placements and target audiences. Manage Creatives: Identify and develop effective creatives in collaboration with the design team; regularly update and refresh them to ensure campaign effectiveness. Campaign Optimization: Continuously monitor campaign performance and implement optimization measures to improve conversion rates. Understanding of the Conversion API: Implement and utilize the Conversion API to enhance tracking and data quality. Tracking and Analysis: Take full responsibility for tracking campaign data and results; use analytical tools to make informed decisions. Internal and External Campaign Management: Lead internal campaigns for customer acquisition and support client campaigns to attract applicants. Desired Candidate Profile Experience: Several years of practical experience in paid advertising on META platforms (Facebook and Instagram). Expertise: Deep understanding of current trends and best practices in social media advertising, including knowledge of effective creatives and their life cycles. Technical Know-How: Familiarity with the Conversion API and advanced tracking methods. Analytical Skills: Ability to interpret campaign data and derive optimization strategies. Creativity: A knack for creating engaging and effective advertising materials; ability to develop ideas collaboratively with creative teams. Strategic Thinking: Competence in planning and executing campaigns to achieve specific business objectives.

Job Description: We are looking for a Senior Business Analyst to join our team and help us deliver exceptional post sales support to our customers. The ideal candidate will have experience in the software industry, as well as strong analytical and problem-solving skills. Responsibilities: Gather and analyze customer requirements Develop and maintain project plans Coordinate with development teams to ensure that projects are delivered on time and within budget Troubleshoot and resolve customer issues Provide training and support to customers Stay up-to-date on the latest industry trends Translate business requirements to (pseudo) technical requirements Document the requirements in a detailed manner Develop high/low fidelity wireframes/process flow diagrams Ensuring the developed features are aligned with the requirements Take ownership of requirements Act as a SME of the requirements Analyse and assist to improve business process flow Qualifications: 5+ years of experience in the software industry Experience in post sales support Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Passion for delivering excellent customer service Certification in CSPO or similar is good to have. Skills and Experience: Experience with BA artifacts & techniques Experience/Knowledge in multiple business domains Strong understanding of the software development lifecycle Experience with a variety of business analysis methodologies Experience with project management tools and techniques Excellent written and verbal communication skills Ability to work independently and as part of a team Passion for delivering excellent customer service