Customer Needs Analysis Jobs in Noida

Job Title: Managed Services Enablement Executive Location: Noida, India Experience: 3 - 5 years Education: Bachelor s Degree in Computer Science, Engineering, or related field Role Overview We are looking for a motivated Enablement Executive to lead onboarding, training, and skill development initiatives for our Cloud Managed Services team. You will play a vital role in ensuring new and existing team members are equipped with the right knowledge, certifications, and skills to excel and grow within the organization. Key Responsibilities Onboarding and Induction Design and implement induction programs tailored to new joiners' levels. Coordinate and schedule onboarding sessions with relevant team members. Track and maintain onboarding progress for all new hires. Certification Management Maintain up-to-date certification records of the team. Develop and communicate certification plans aligned with team roles and company requirements. Skillset Matrix and Training Needs Analysis Maintain a comprehensive skillset matrix for the Managed Services team. Identify gaps and training needs for individuals and teams. Plan and organize targeted enablement programs and training sessions. Team Enablement and Upskilling Identify candidates for upskilling and advancement. Develop and execute enablement programs for current team members and freshers. Assign mentors and facilitate pre-assessments, training, hands-on experience, weekly reviews, post-assessments, and final evaluations. Ongoing Enablement and Training Programs Organize account-specific training and sessions on SOPs and escalated issues. Facilitate technical discussion forums ("Tech Chats"). Coordinate registration and participation tracking for relevant webinars and workshops. Reporting and MIS Prepare and share monthly progress reports on enablement activities at the department level. Skills & Qualifications Excellent spoken and written English communication skills. Proven team handling and coordination capabilities. Strong organizational and planning skills. Good working knowledge of Microsoft Office (Word, Excel, PowerPoint). Ability to work collaboratively with cross-functional teams and stakeholders. Education Bachelor s Degree in Computer Science, Engineering, or a related discipline. Join us to be a key driver of learning and development within a dynamic cloud services team! Qualification : Bachelors Degree in Computer Science, Engineering, or a related discipline.

Job Title: Enterprise Sales Manager Location: Noida, India (Work from Office) Job Type: Full-Time Industry: Technology | SaaS | Conversational AI About Rezo.AI At Rezo.AI, we are transforming customer experiences through our AI-Powered CX Cloud, which automates and analyzes customer interactions at scale across voice and non-voice channels in 30+ languages. Founded by IIT alumni Manish and Rashi Gupta in 2018, our platform is designed to help enterprises reduce churn and boost revenue without increasing operational costs. Our AI-driven APIs enable real-time 24x7 intelligent automation, providing instant responses with minimal human involvement making customer experience smarter, faster, and more cost-effective. The Problem We Solve Traditional contact centers are overwhelmed by query volumes, understaffed teams, and outdated systems resulting in poor support, customer churn, and revenue loss. Rezo.AI addresses this with its next-gen conversational AI platform scaling intelligent support at low costs. About the Role: Enterprise Sales Manager (7+ Years Experience) We are seeking an experienced and results-driven Enterprise Sales Manager to join our growing team. This role is ideal for professionals with a strong background in B2B, SaaS, or Conversational AI sales who can confidently manage complex sales cycles, drive new business, and work closely with CXO-level stakeholders. Responsibilities Own the complete sales cycle: from prospecting to closing for large enterprise accounts. Identify and convert new logo opportunities in the assigned region/industry vertical. Build and nurture CXO-level relationships, understanding client pain points and mapping solutions effectively. Present tailored solutions using consultative and concept-based selling approaches. Collaborate with pre-sales and product teams to tailor and deliver high-impact demos. Track and achieve quarterly/annual revenue targets. Stay up to date with market trends, competitors, and emerging technologies in the CX automation and AI domains. Requirements 7+ years of experience in Enterprise Sales, SaaS, or Conversational AI solutions. Strong understanding of solution and concept selling in the B2B domain. Proven experience in selling platforms such as CRM, ERP, CPaaS, Contact Center Solutions, or similar technologies. Ability to engage with C-suite executives and decision-makers. Technologically adept comfortable understanding and explaining complex solutions. Excellent communication, presentation, and negotiation skills. Highly driven, proactive, and comfortable working in a fast-paced startup environment. Life at Rezo.AI Open culture with regular town halls and full business transparency. Relaxed, inclusive, and collaborative work environment. Autonomy, ownership, and constant learning backed by cutting-edge tools and mentorship. Balanced work-life culture and company-sponsored off-sites to unwind with the team. Perks & Benefits Best-in-class health insurance & mental wellness programs. Flexible, contemporary leave policy (beyond standard sick leaves). Learning-first culture with access to training, mentorship, and growth opportunities. Join a fast-scaling AI SaaS startup with ambitious goals and a dynamic work environment. Work alongside top talent across AI, engineering, and enterprise sales. Play a key role in transforming enterprise CX with one of the most advanced AI platforms in the space. Thrive in a diverse, merit-driven organization where your ideas and work create real impact.

Our Company At Adobe, we re transforming the world through digital experiences. We provide everyone from emerging artists to global brands with everything they need to design and deliver exceptional digital experiences. We re passionate about empowering people to create beautiful and powerful images, videos, and apps, and revolutionizing how companies interact with customers across every screen. We re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has equal access to opportunity. We know that new ideas can come from anywhere in the organization, and the next big idea could be yours! Excited by AI/ML? Interested in creating innovative solutions using Machine Learning? Join the Document Cloud team in Noida, where we are building PDF solutions across Web, Mobile, Desktop, and Platform APIs. We process billions of PDFs every month, leveraging ML, Deep Learning, and Generative AI at the core. We are looking for experienced individuals who are passionate about researching and developing methods for processing vast amounts of content, and are able to build mashups of Vision, Image Processing, NLP, and Generative Models to solve complex problems. What you get to do in this role: Develop algorithms that apply deep learning and state-of-the-art methods in NLP and computer vision, alongside traditional large-scale, sophisticated solutions/codebases. Design and create experiments, algorithms, and solutions that achieve high accuracy while ensuring they are engineered to scale. Collaborate across multiple research and engineering disciplines to make the tradeoffs necessary to rapidly deliver AI/ML software solutions. Build robust, efficient, and reusable code in Python. Experience with C++ is preferred. In order to be successful, we need someone who has: B.Tech in Computer Science. MS/PhD is preferred. 3+ years of hands-on experience in deep learning, image processing, vision, and/or NLP. Proficiency in writing efficient, clean, and reusable code, with expertise in Python. Knowledge of C++ is a plus. Broad machine learning experience including data modeling, metrics, and result analysis. Experience working with TensorFlow or PyTorch. Exposure to Deep Learning techniques like CNNs, LSTMs, Transformers, network architecture, network tuning, transfer learning, and multi-task learning. Experience in building solutions from scratch and maintaining large codebases. Strong software development skills that promote code reuse across engineering and research teams. Experience building AI applications for multiple locales is a plus. Pure Innovation: We celebrate those who think critically, take on challenges, and aspire to lead the way. Pure Growth: We offer the space and support you need to grow and contribute meaningfully to something groundbreaking. Pure Team: We believe in building each other up and working collaboratively toward shared goals. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by law. Qualification : B.Tech in Computer Science. MS/PhD preferred.

The Team This position is part of the My Oracle Support Applications group. My Oracle Support is a mission-critical application used by Oracle Customer Support to manage and resolve all customer-initiated requests for different Oracle products. Oracle is investing in the next generation of My Oracle Support, utilizing OCI, PaaS, and SaaS offerings from Oracle's technology and application stack to enhance customer experience. We are a team of motivated application engineers with expertise across the enterprise application technology stack. We work in small agile teams to solve complex and high-impact problems. Career Level: IC3 (Individual Contributor 3) Responsibilities: Full Software Lifecycle: Design and development of UI and microservices solutions. Software Development: Involved in application analysis, design, development, verification, and validation, ensuring adherence to industry guidelines and best practices. Independence in Role: Complete tasks with minimal supervision or guidance. Research and Evaluation: Research and evaluate software products and development tools for enhancing solutions. Root Cause Analysis: Assimilate and analyze disparate information (log files, error messages, etc.) to perform root cause analysis. High Availability & Performance: Ensure optimum performance, high availability, and stability of the solutions. Multisite Collaboration: Work seamlessly in a multisite, multicultural development team. Results-Oriented: Focus on delivering results and taking actions to resolve issues efficiently. What You Will Need: Education: Graduate or Post Graduate degree in Computer Science or equivalent qualification. Experience: Minimum 3 years of software engineering experience in delivering products and solutions in a commercial environment. Key Skills: UI Development: Expertise in HTML, CSS, JavaScript, jQuery. JavaScript Frameworks: Experience with at least one JavaScript framework like Angular, React, etc. Microservices: Experience with Microservices architecture, development, and deployment on Docker/Kubernetes using Helm charts. API & Integration: Deep understanding of API and integration technologies, such as REST, SOAP, JSON, XML, message queues, and integration patterns/frameworks. Microservices Development: 2+ years of experience building microservices using JAVA, JAX-RS, etc. OO Design: Demonstrated Object-Oriented design skills and familiarity with GOF/J2EE design patterns. Database: Experience with RDBMS systems (e.g., Oracle, SQL Server). Cloud Technologies: Experience working with cloud computing technologies like GCP, AWS, Oracle, or OpenStack is a plus. Additional Skills: Helidon & Micro Profiles: Hands-on experience with Helidon and Micro profiles is a plus. Web Development: Familiarity with OJET and VBCS is desirable. Testing Frameworks: Experience with test development using Mocha/Chai, Jasmine, and Cucumber is an added advantage. CI/CD: Experience implementing continuous integration and delivery (CI/CD) concepts using tools like Jenkins, GitHub, Bamboo, Gradle/Maven, Artifactory. Java Testing Frameworks: Knowledge of frameworks like JUnit, Mockito, Power Mockito for automated testing using Cucumber. About Us: As a global leader in cloud technology, Oracle leverages tomorrow s technologies to tackle today s challenges. My Oracle Support is a cornerstone application that supports Oracle customers, and we're investing in its next-generation development to improve the customer support experience. Join us in building the future of customer support with cutting-edge technologies. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans status, or any other characteristic protected by law. Qualification : Graduate or Post Graduate degree in Computer Science or equivalent qualification.

About Adobe At Adobe, we're changing the world through digital experiences. We empower everyone from emerging artists to global brands with the tools they need to design and deliver exceptional digital experiences. Our passion lies in enabling people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We re on a mission to hire the best talent and are committed to providing an exceptional employee experience where respect and equal opportunity are at the forefront. We believe great ideas can come from anyone within the organization, and we re excited to see how you can contribute. Position Overview We are seeking a Senior Solution Consultant - India Public Sector to join our dynamic Solutions Consulting team based in Delhi NCR, India. This exciting role offers the opportunity to solve complex problems for Indian government and public sector clients, helping drive their digital transformation and innovation. You will be instrumental in identifying, building, and closing large-scale opportunities in collaboration with the Public Sector Business Lead. What You ll Do Become a Trusted Advisor: Understand the unique challenges and buying processes of public sector customers, offering insightful solutions. Develop & Present Solutions: Transform customer visions into actionable, high-quality solutions tailored to Adobe s capabilities. Align Technical Solutions: Ensure that technical demonstrations are aligned with the business goals and key metrics of government and public sector clients. Deep Sector Knowledge: Maintain a strong understanding of the evolving Indian government and public sector landscape to drive business outcomes. Collaborative Approach: Work closely with the Public Sector Business Lead and other teams to deliver compelling technical solutions. Deliver Compelling Presentations: Create transformative solutions and effectively articulate value, ensuring Adobe s core creative ethos is upheld. Strategic Leadership: Lead pre-sales activities, including discovery, sales presentations, demonstrations, and RFP responses for government and public sector entities. Key Responsibilities Partnering for Success: Collaborate with the Public Sector Business Lead to define strategy, vision, and technical solutions for government opportunities. Drive Technical Ecosystem: Own the alignment of Adobe technology to customer needs, ensuring seamless execution of large-scale public sector projects. Sales Goal Ownership: Coordinate deliverables to ensure that sales objectives are met and exceeded. Risk & Strategy Analysis: Provide insightful risk analysis and consult on structural updates to ensure alignment with business goals. Skills & Qualifications Proven Track Record: Significant experience in selling and delivering solutions for government and public sector entities. Comprehensive Adobe Knowledge: Strong understanding of Adobe s digital experience and digital media solutions. Team Collaboration: Ability to lead and manage extended teams, including partners and customers, to drive results. RFP Expertise: Expertise in crafting and defending successful RFPs and strategies. Presentation Skills: Proficient in building and delivering compelling presentations tailored to a variety of stakeholders, including bureaucrats and partners. Problem-Solving Ability: Strong critical thinking skills and ability to resolve complex challenges. Customer-Centric Approach: A proactive, self-managed professional dedicated to providing exceptional customer support and driving solutions forward. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We value diversity and do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristics.

Job Title: Lead Software Engineer Location: Noida, India Overview: Join Addverb and be part of a transformative journey as we revolutionize warehouse operations through automation. As the Lead Software Engineer, you will provide strategic guidance and technical leadership to the development team, empowering them to design and deliver innovative, high-quality products. Addverb, the largest robotics company in India, offers you the chance to work in a collaborative, dynamic environment that thrives on diversity and multidisciplinary collaboration. With international exposure and a flexible work culture based on freedom and responsibility, Addverb provides endless opportunities for personal and professional growth. Role Overview: As the Lead Software Engineer, your primary responsibility is to provide technical leadership, ensuring the team delivers innovative products on time and to the highest quality standards. You will take full ownership of product development and implementation, leading your team to execute projects successfully while exceeding customer expectations. Your role will also involve fostering collaboration across teams to ensure the seamless execution of tasks and the achievement of project goals. Key Responsibilities: Project Planning and Coordination: Ensure tasks are created on Azure before project implementation begins. Collaborate with the Project Management team to finalize resource requirements based on task timelines and scope. Database and Application Design: Work with the Software Architect to define the database and application structures based on project requirements. Code Review and Integration: Ensure all assigned tasks align with the Functional Requirement Document (FRD). Review and merge code changes implemented by the development team, ensuring consistency and high-quality output. Hands-on Product Development: Take an active role in hands-on development for the assigned product or module, ensuring high standards of code quality and functionality. Customer Collaboration: Engage with customers to fully understand their automation requirements, ensuring the product meets their needs and expectations. Key Skills, Qualifications, and Experience: Education: B.Tech in Computer Science, Information Technology, or a related field. Experience: 5-8 years of experience in software development, with a proven track record of delivering successful products. Technical Expertise: Strong understanding of software development principles, database architecture, and application design. Project Management Collaboration: Experience working closely with project management teams to align development efforts with timelines and resource requirements. Hands-on Development: Experience in hands-on development, including coding, debugging, and troubleshooting, especially in product and module development. Customer Interaction: Ability to work directly with customers to understand their needs and translate those into technical solutions. Innovative Work Environment: Work at the forefront of warehouse automation and contribute to revolutionary robotics technology. Collaborative Culture: Collaborate with like-minded, intellectual professionals in a diverse and dynamic environment. Growth Opportunities: Access international exposure, a flexible work culture, and endless opportunities for personal and professional development. Freedom with Responsibility: Thrive in a culture that values autonomy while empowering you to take ownership of projects and drive their success. If you're an experienced software engineer passionate about robotics and automation, join us at Addverb to make a meaningful impact in the world of warehouse technology. Qualification : B Tech (CS/ IT or equivalent)

Job Description We are looking for a result-oriented, resilient, and emphatic Business Development Manager to contribute to the growth of our company. The Business Development Manager will be responsible for finding and retaining clients, encouraging existing clients through up-selling of our services. Ultimately, an outstanding Business Development Manager will keep a close eye on client feedback to ensure that our products and services always exceed expectations. Responsibilities: Excellent expertise in sales for IT services, including Web and Software Services, Website Designing, iPhone and Android Mobile Applications, Custom Solutions, and System Development. Develop and maintain a strong network of contacts to establish business relationships with top leading corporates. Identify business opportunities, create a well-qualified sales pipeline, and develop and execute strategic plans to achieve sales targets and expand our customer base. Plan and execute the entire sales cycle, from lead generation to deal closure. Stay updated on current market and industry trends. Understand customer needs and requirements. Perform effective online demonstrations to prospects. Initiate contact with potential clients, create initial interest, and position our company s services effectively. Understand business targets for account growth. Build and maintain strong, long-lasting customer relationships. Prepare reports by collecting, analyzing, and summarizing information for key decision-makers. Requirements: Extensive sales experience in the IT industry. Ability to generate revenue by identifying client pain points and suggesting suitable products or services. Strategic thinking for the sales cycle. A positive attitude with excellent communication (written & verbal) and negotiation skills. Strong business proposal writing, PowerPoint presentation, and email writing skills. Sound knowledge of inside sales. Target-oriented, self-motivated, and highly confident professional. Neat, well-groomed appearance with excellent presentation skills. Great networking skills. Degree in Marketing, Business Administration, or a related field.

Job Description: Project Manager (Digital Marketing - SEO) Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Digital Marketing (SEO), Project Coordination, or Project Management roles. Key Responsibilities: Manage projects and establish professional and profitable relationships with key personnel and clients. Coordinate with various departments (support, service, technology) to ensure seamless client account management. Oversee client receivables, monthly retention planning, and execution. Document client requests and feedback to ensure timely follow-up and resolution. Achieve strategic customer objectives and account plans defined by management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives and customer expectations. Skills & Qualifications: Excellent written and verbal communication skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Ability to maintain a positive and motivational attitude under pressure. Proficiency in MS Word, MS Excel, and MS PowerPoint. Project Management, Digital Marketing, and Technical skills are preferred. Fixed working hours 5 days a week. Attractive incentives. Young and vibrant work culture. Preferred Location: Noida

Job Description: IT Project Manager Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Project Coordination or Project Management roles. Key Responsibilities: Manage projects and establish productive, professional, and profitable relationships with key personnel and clients. Coordinate with various departments, including support, service, and technology, to ensure seamless client account management. Oversee client receivables, and plan and execute monthly retention strategies. Document client requests and feedback to ensure timely follow-up and resolution of queries and escalations. Achieve strategic customer objectives and execute account plans defined by company management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives, and customer expectations, and assess ongoing customer needs. Skills & Qualifications: Excellent written and verbal communication and presentation skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Proficiency in HTML, Java Development, Android, and iOS Development. Ability to maintain a positive and motivational attitude under pressure. Project Management, IT, and Technical skills are preferred. Preferred Location: Noida

Responsibilities: Project Ownership & Delivery: Own the complete delivery of assigned projects, ensuring they meet quality, scope, and timeline requirements. Manage multiple projects with a team size of 5-8 members, overseeing the entire project lifecycle. Track and manage project requirements and ensure successful implementation across different project phases. Stakeholder Management & Risk Analysis: Participate in business meetings with functional and delivery heads. Review contracts, assess risks, and perform risk mitigation exercises. Keep management informed of risks and mitigation strategies throughout the project. Planning & Process Compliance: Develop Software Development Plans, Configuration Management Plans, and Project Plans to guide project execution. Ensure adherence to process and system compliance throughout the project's lifecycle. Escalation & Issue Management: Handle escalations efficiently, whether internal or external, to maintain project timelines and quality. Team Coaching & Mentoring: Provide leadership by coaching and mentoring project team members. Offer necessary support to team members, ensuring that their professional growth is aligned with project goals. Conduct performance appraisals and counseling sessions for team members. Training & Development: Identify training needs (both technical and managerial) within the team. Implement necessary training programs to improve the team s capabilities. Quality Assurance: Ensure that the project complies with Newgen Quality Systems and Procedures to maintain high standards of delivery. Desired Profile: Education & Experience: B.E/B. Tech in Computer Science, Information Technology, or MCA (or an equivalent degree). A M. Tech is preferred. 4-8 years of relevant industry experience with a focus on development projects across various domains. Technical Skills: Proficiency in Core Java, JSP, Servlets, EJB, and Oracle/SQL. Good knowledge of SOAP/REST API, Multithreading, Web Application concepts, programming/logic writing, and data structures. Experience with database concepts, including table management, stored procedures, functions, queries, primary/unique keys, joins, referential integrity, normalization, and performance tuning. Understanding of system integration issues and configurable solution design. Industry Knowledge: Experience in banking retail loans and MSB (Managed Service Business) is an advantage. Project & Stakeholder Management: Ability to gather, analyze, and draw logical conclusions from project data. Strong stakeholder management skills and the ability to balance customer requests with team resources. People Management Skills: Proven ability to manage a team, handle performance and disciplinary issues, and deal with employee grievances. Experience in training, mentoring, motivating, and leading a team to success. Well-versed in attrition management and case handling. Travel Flexibility: Willingness to travel for short-term and long-term assignments within India or internationally, including client sites.

Position Summary: As an Engineer Development, you will contribute to the development of advanced software solutions, ensuring technical quality, market competitiveness, and alignment with customer needs. This role requires hands-on expertise in modern front-end and back-end technologies, a strong grasp of software engineering principles, and the ability to work independently or as part of a team. Key Responsibilities: Define and achieve engineering goals in alignment with project objectives. Participate in the analysis, design, and development of software modules. Contribute to requirements analysis and create innovative technical approaches. Perform development tasks, ensuring high-quality code and handling security vulnerabilities. Analyze and understand customer requirements to design competitive solutions. Conduct trade-off analyses for overall software design and ensure efficiency. Develop, test, and maintain client-server web applications using modern frameworks. Support short-term planning for engineering projects and programs. Required Skills and Qualifications: Technical Expertise: Strong Front-End Skills: Experience with Angular 10/11/12, React.js, HTML5, CSS3, and JavaScript. Robust Back-End Knowledge: Hands-on experience with Node.js and the Microsoft technology stack (.NET Core, MVC, C#). Expertise in API development and maintenance. Security and SSO: 2+ years of experience with SSO and federation using SAML 2.0, OAuth, and OIDC. Database Proficiency: Familiarity with relational databases and middleware/infrastructure components. Software Engineering: In-depth knowledge of OOP principles, design patterns, and code refactoring. Proficiency in static and dynamic memory analysis tools. Soft Skills: Communication: Excellent cross-cultural communication and professional collaboration skills. Problem-Solving: Strong analytical abilities and an innovative mindset. Autonomy: Ability to work independently and manage multiple tasks. Education & Experience: Bachelor s or Master s degree in Computer Science, Computer Engineering, or Electronics & Communication. 4 8 years of experience in software design and development. Nice to Have: Experience with distributed systems and microservices architecture. Familiarity with AWS cloud services. Knowledge of Active Directory or similar directory services. Understanding of encryption, authentication, and authorization mechanisms. Why Join Thales? Thales doesn t just offer jobs; it provides CAREERS. With 80,000 employees across 68 countries, Thales is dedicated to fostering innovation, flexibility, and growth. The company s mobility policy supports career advancement across various fields, enabling employees to expand their expertise and explore new domains. Great journeys start here apply now! Qualification : Bachelors or Masters degree in Computer Science, Computer Engineering, or Electronics & Communication.

Role Overview: Sr. Technical Lead - SDET As a Senior Technical Lead - SDET (Software Development Engineer in Test), you will work within an Agile team in the Thales DIS/MCS Business Line, supporting the Adaptive Connect (TAC) feature team. This role requires you to design, build, test, and deploy automated testing solutions that minimize manual effort, ensuring product quality. You will also work closely with MCS teams and customers to understand needs and contribute to the continuous improvement of products. Key Responsibilities: Automation & Testing Solutions: Design and develop automated test scripts and testing frameworks to reduce manual testing efforts. Execute comprehensive validation plans and develop test automation strategies. Cross-functional Collaboration: Work with various MCS teams and customers to define product requirements and features. Ensure the development roadmap for your components is clear and align with overall project objectives. Continuous Integration & Deployment: Lead the implementation of CI/CD pipelines using GitLab, ensuring seamless integration and deployment of features. Microservices & Cloud Platforms: Work with microservice architecture using Java, and ensure scalability and performance of cloud-based applications. Apply knowledge of Docker, Kubernetes, and Helm for effective deployment. Performance Tuning & Risk Management: Conduct performance assessments and capacity planning for microservice-based applications. Perform risk assessments and create mitigation strategies for potential issues. Security & Best Practices: Implement security best practices, ensuring the security and integrity of the developed solutions. Utilize tools like Sonar and Fortify for static code analysis. Technical Skills: Core Skills: 8+ years of relevant experience in Java and Microservices Architecture. Proficiency with HTTP, HTTPS, SSL/TLS protocols. Experience with performance tuning, capacity planning, and validation in cloud-based microservice applications. Testing & Automation: Expertise in Python and Karate for API test automation. Hands-on experience with GitLab for CI/CD, along with Maven and Mercurial for version control. Cloud & Deployment: In-depth knowledge of Docker, Kubernetes, and Helm for microservice-based architectures. Familiarity with cloud platforms like AWS and GCP. Database & Monitoring: Expertise with SQL databases (e.g., Oracle), with experience in NoSQL databases like Cassandra being a plus. Delivery Tools & Practices: Experience using Agile methodologies such as Scrum and Kanban with tools like Jira, Confluence, and Bitbucket. Soft Skills: Agile Mindset: Understands the importance of validation and the Definition of Done (DoD). Problem-solving: Strong analytical and problem-solving capabilities. Communication: Excellent interpersonal and communication skills, capable of interacting with teams and customers worldwide. Curiosity & Learning: Willing to adapt to new tools, technologies, and ways of working. Team Player: Ability to work autonomously, as well as in close collaboration with the team. Why Join Thales? At Thales, we offer careers, not just jobs. With 80,000 employees in 68 countries, we provide opportunities for career growth and development across multiple sectors. Our mobility policy encourages employees to expand their expertise both locally and internationally. We believe in flexible work solutions, creating a smarter way of working and allowing you to embark on a fulfilling career journey. Great journeys start here. Apply now! Qualification : 8+ years of relevant experience in Java and Microservices Architecture.

Ericsson is a global leader in telecommunications equipment and services, providing solutions to mobile and fixed network operators. With over 1,000 networks across more than 180 countries, Ericsson's equipment supports more than 40% of the world's mobile traffic. We offer a diverse, performance-driven culture and innovative environment, allowing employees to enhance their potential daily. Our employees are united by a shared passion for winning and a strong responsiveness to customer needs, making us a trusted partner to our clients. At Ericsson, professional growth is encouraged through continuous learning and stimulating work experiences. Role: Senior Product Manager - Mobile Financial Services / Fintech As a Senior Product Manager, you will take the lead in product management, design, and deployment within the mobile financial services or fintech domain. You will have a direct impact on product strategy, deployment, and lifecycle management, ensuring alignment with company objectives and market needs. What You Will Do Experience & Leadership: Proven experience (13+ years) in product management, design, and deployment, especially in mobile financial services or fintech. Demonstrated success in leading and scaling product deployment teams with a history of designing and delivering innovative and successful solutions. Product Strategy & Design: Define and communicate the product vision and strategy for mobile financial services, ensuring alignment with company objectives and market opportunities. Lead the end-to-end product deployment lifecycle, from planning to execution and optimization, acting as the CSR (Core-3 role) or similar role responsible for solution scope. Collaboration & Stakeholder Management: Collaborate closely with cross-functional teams (engineering, design, marketing, sales) to ensure high-quality products are delivered on time. Manage stakeholders effectively, ensuring timely delivery and alignment with strategic goals. Market Research & Analysis: Conduct market research and competitive analysis to identify opportunities for innovation and growth in the mobile financial services sector. Customer-Centric Focus: Prioritize product features and enhancements based on customer feedback, business value, and strategic priorities. Foster a customer-centric culture within the team, ensuring the user experience and customer satisfaction remain top priorities. Key Performance Indicators (KPIs): Establish and track KPIs to measure product success, ensuring continuous improvement and optimization of product performance. What You Will Bring Extensive Experience: At least 13+ years of experience in product management, with a focus on mobile financial services or fintech. Proven leadership in scaling product deployment teams and managing complex product lifecycles. Strategic & Analytical Thinking: Strong strategic thinking and analytical skills, with the ability to synthesize market data and customer insights into actionable strategies. Agile & Tools Knowledge: Experience with Agile methodologies and product management tools (e.g., Jira, Confluence) is preferred. Regulatory & Industry Knowledge: Strong understanding of mobile technologies, user experience design, and financial services regulations. Exceptional Communication: Excellent communication skills with the ability to influence and inspire cross-functional teams. Customer-Centric Focus: Foster a customer-centric mindset across all levels of the organization, ensuring that product development aligns with user needs and satisfaction. Why Ericsson? Join a global leader in the telecommunications industry, making an impact on cutting-edge products in the mobile financial services domain. Work in a dynamic environment where innovation and professional growth are at the forefront of your career development. Be part of a diverse and performance-driven culture, where collaboration and customer success are key priorities.

The Technical Sales Specialist role at Ericsson offers an exciting opportunity to provide expert-level support and advice within the EPC domain (Evolved Packet Core). In this role, you'll work closely with regional teams and customers to analyze RFPs (Requests for Proposals), providing tailored solutions based on customer requirements. You will also be responsible for knowledge sharing and mentoring team members to help build expertise and competence within the organization. What You Will Do: RFP/Tender Response: Provide quality and timely responses for RFPs/tenders within the given deadlines. Take ownership of the bid response process, ensuring all requirements are met for specific areas. Customer Interaction: Thoroughly understand RFP requirements and initiate clarifications as needed. Collaborate with regional counterparts to discuss the RFP and formulate effective solutions. Solution Ownership: Own the technical solutions for EPC components (e.g., UPF, SMF, AMF, GGSN, EPG, SGSN-MME, WMG, SAPC). Capture and document assumptions and risks while providing technical solutions to customers. Bid Support: Assist Engagement Lead/Solution Manager in the bid acceptance phase, aligning on scope and effort estimation. Product Expertise: Develop expertise in EPC products and actively share knowledge to enhance team competence. Reuse available document repositories efficiently and suggest TCO Optimization (Total Cost of Ownership) aspects to Market Area. Sales Support & Documentation: Provide timely support to the Sales Support team, answering customer queries. Responsible for creating deliverables such as: Network Design and Dimensioning Bill of Quantities (BoQ) Solution Document Statement of Compliance (SoC) Answering technical customer queries What You Will Need to Succeed: Technical Knowledge: Strong understanding of EPC solutions for 2G, 3G, 4G, and 5G (NSA/SA) networks. Deep knowledge of EPC products and solutions. Preferably, Ericsson EPC product knowledge. Knowledge of dimensioning and product configuration tools is a merit. Familiarity with interfaces/protocols involving MSS, IMS, UDC (e.g., HLR/HSS/CUDB/EIR/UDM/UDR) and call flows would be an added advantage. Understanding of NFVI/Virtualization, Cloud Native concepts, and basic knowledge of Kubernetes (K8s) is a plus. Experience: 4 to 9 years of relevant work experience in EPC and telecommunication solutions. Educational Background: Bachelor's degree in Telecommunication, Electronics, or an equivalent field. Why Ericsson? Be a part of a global telecommunications leader, working with cutting-edge technologies in mobile and fixed network operations. Collaborate with cross-functional teams, delivering tailored solutions that meet customers business needs and objectives. Gain exposure to a wide range of technologies and products in the EPC domain, while mentoring and sharing knowledge with your team. Ready to make an impact at Ericsson? Apply now to join our dynamic and innovative team! Qualification : Bachelor of Engineering in Telecommunication / Electronics or equivalent university degree

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

Technical Architect Location: Noida Experience: 8+ years Role Overview We are looking for a highly skilled and self-motivated Technical Architect to design and lead the implementation of scalable and robust system architectures. You will work closely with delivery teams and customers to ensure technical solutions meet business needs, while driving quality and innovation across projects. Key Responsibilities Develop comprehensive architectural models and collaborate with delivery teams to bring them to life. Identify, assess, and mitigate technical risks throughout the project lifecycle. Lead project meetings with clients, providing technical guidance and aligning solutions with requirements. Design solution architectures that address both functional and non-functional requirements. Get hands-on with critical components, frameworks, and executable architecture to ensure robust implementations. Promote product quality through Agile practices, continuous integration, rigorous code and design reviews, and quality gating. Lead ideation, conceptualization, and prototyping of new product features and solutions. Drive innovation by developing proof of concepts (POCs) and exploring emerging technologies, especially in Cloud computing. Thrive in a dynamic, fast-paced environment with a rapidly growing customer base. Skills & Requirements Bachelor s degree or equivalent in Computer Science or related field. Minimum 8 years of experience in software development and architecture, preferably in enterprise or cloud environments. Proven expertise with Cloud technologies and modern architectural patterns. Strong analytical, organizational, and communication skills. Ability to adapt quickly to new technologies, processes, and organizational structures. Proficient in MS Office tools (Word, Excel, PowerPoint, Outlook). Self-driven, proactive, and able to work independently in a multitasking, fast-paced environment. Professional get-it-done attitude with high ethical standards. If you are passionate about architecture, innovation, and leading technical teams to deliver impactful solutions we d love to hear from you! Qualification : Bachelors degree or equivalent in Computer Science or related field

Trainee Tendering & Costing (Panels-CES) Group Company: Jakson Limited Location: Noida Division: Tendering & Costing Employee Type: Trainee Position Overview We are seeking a Trainee for the Tendering & Costing team to assist in the preparation of offers, evaluation of tenders, and coordination with various departments. The role involves generating new inquiries, preparing techno-commercial offers, and supporting cost optimization efforts to ensure competitive pricing. Key Responsibilities Assist in preparing techno-commercial offers for panels. Prepare technical replies and revise offers as per customer requirements. Manage the booking process for Panel OSS and coordinate with the Operations department. Evaluate costing and specifications, performing value engineering to reduce costs where possible. Maintain MIS reports on cost-saving initiatives resulting from value engineering. Update the monthly MIS report sheet for OSS of panels booked. Coordinate with vendors for technical confirmation and identify economically viable substitute products. Ensure timely arrangement of technical documents as per tender requirements (e.g., datasheets, GA drawings, test certificates). Review final approved drawings in relation to BOM and cost offerings, collaborating with the Design and Operations departments for final confirmation. Maintain accuracy in cost estimates, keeping proper documentation and price backups. Knowledge and application of relevant BS/IS standards for Panels and Switchgear. Preferred Educational Qualifications Degree: Bachelor of Technology (BTech) in Engineering Required Experience 3-8 years of experience in a similar role in tendering and costing for panels and switchgear. Required Competencies Knowledge of tender document preparation and evaluation. Understanding of product standards and specifications related to panels and switchgear. Awareness of market trends and competitor analysis. Ability to identify and track new product segments for cost optimization. Qualification : Bachelor of Technology (BTech) in Engineering

Position Title: Institutional Sales Manager CEO Office Location: Noida Department: CEO Office Institutional Sales Employment Type: Full-Time Role Overview We are looking for a driven and experienced Institutional Sales Manager to lead the adoption of our advanced robotics solutions across premier educational institutions in India including engineering colleges and high-end schools. You will play a key role in shaping the future of robotics education by promoting cutting-edge technologies such as Quadrupeds, Collaborative Robots (Cobots), AGVs, AMRs, and Exoskeletons. This is a high-impact role with strategic visibility, directly contributing to our mission of transforming the educational ecosystem and inspiring the next generation of robotics talent. Key Responsibilities Sales Strategy & Execution Identify and engage key decision-makers in engineering colleges, premium schools, and academic institutions. Develop and implement tailored sales strategies to meet and exceed revenue targets. Conduct compelling product presentations and live demos for faculty, management, and procurement teams. Stakeholder Engagement & Relationship Building Build and nurture long-term relationships with institutional stakeholders and decision-makers. Act as the key point of contact for clients throughout the pre- and post-sales journey. Market Research & Growth Opportunities Analyze market trends, customer needs, and the competitive landscape in the educational robotics sector. Identify new business opportunities and contribute to long-term sales planning. Solution Customization & Collaboration Design and propose customized robotics lab setups in collaboration with academic institutions. Work closely with internal product and technical teams to address product-related queries and ensure successful deployment. Marketing & Campaign Support Collaborate with the marketing team to design and execute targeted campaigns and promotional materials tailored for the education sector. Reporting & Feedback Prepare accurate sales forecasts, pipeline updates, and performance reports for leadership. Gather and relay customer feedback to help refine product offerings and go-to-market strategies. Required Skills & Qualifications 3 5 years of proven success in institutional sales, preferably in technology, robotics, or educational equipment. Strong understanding of the educational ecosystem in India, particularly in STEM and technical institutions. Excellent communication, presentation, and stakeholder management skills. Ability to translate complex technological solutions into simple, compelling value propositions for non-technical audiences. Self-starter with a solution-oriented mindset and the ability to work independently as well as collaboratively. Willingness to travel across India to engage with institutions and conduct on-site presentations. Work directly with the CEO Office and contribute to strategic growth initiatives. Be a part of India s largest robotics company, driving real impact in education and industry. Collaborate with a multidisciplinary team that values innovation, autonomy, and responsibility. Enjoy a flexible work culture, international exposure, and fast-track career growth opportunities.

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field