Customer Order Executive Jobs in Pune
262 Jobs Found
Accounts Receivable Specialist
Redaptive
Accounts Receivable Specialist Location: Pune | Employment Type: Full-Time About Redaptive Redaptive helps large companies modernize infrastructure through Infrastructure Monetization. Headquartered in Denver, we operate across 12,000+ sites in over 10 countries, focusing on measurable sustainability and operational impact. Position Summary Redaptive is seeking a self-motivated Accounts Receivable Specialist to join our Accounting Team in Pune. This role focuses on full-cycle Accounts Receivable activities, month-end close processes, revenue recognition, and collections, specifically supporting U.S.-based operations. Key Responsibilities Accounts Receivable & Analysis Manage full-cycle A/R activities: invoicing, payment application, and month-end close. Analyze A/R aging reports to identify trends, discrepancies, and areas for improvement. Conduct reconciliations to ensure accuracy in transactions and contract management. Collections & Reporting Proactively manage overdue invoices and resolve billing disputes with customers. Handle internal adjustments including credit memos, RMAs, and write-offs. Perform month-end duties: journal entries, deferred revenue, amortization schedules, and accruals. Generate regular Aging reports and respond to ad hoc financial requests. Collaboration & Audit Support Collaborate with sales, customer service, and finance to resolve collection issues. Maintain order records in Salesforce and assist with sales-type lease accounting. Prepare documentation for internal and external audits to ensure compliance. Required Skills & Qualifications Education: Bachelor s degree in Accounting or Finance (Master s preferred). Experience: 4 6 years of relevant A/R experience, preferably with U.S.-based organizations. Software: Proficiency in NetSuite and Microsoft Excel; experience with Salesforce is preferred. Core Knowledge: Strong understanding of accounting principles and revenue recognition. Attributes: Detail-oriented, proactive, and comfortable with flexible working hours. Perks & Benefits Financial: Competitive pay, performance bonuses, and equity participation. Wellbeing: Comprehensive health insurance and Employee Assistance Program. Flexibility: Hybrid work model and generous paid time off. Development: Access to curated learning programs and certifications. Qualification : Bachelors degree in Accounting or Finance (Masters preferred)
Senior Executive - Closing
Gera Developments Private Limited
Senior Executive Closing Location: Pune Company: Gera Developments Pvt. Ltd. Experience Required: 3 5 Years Department: Sales (Channel Partner Management) Employment Type: Full-time About Gera Developments: Gera Developments Pvt. Ltd. is a pioneering real estate brand known for innovation, quality, and trust. With landmark residential and commercial projects in Pune, Goa, and Bengaluru, Gera is driven by a mission to delight customers through thoughtful design, long-term value, and exceptional customer experiences. Role Overview: As a Senior Executive Closing, you will play a crucial role in managing and converting leads from Channel Partners (CPs) across East & West Pune. You will be responsible for meeting sales targets, driving successful deal closures, ensuring seamless customer experiences, and contributing to the overall profitability of the sales channel. Key Responsibilities: Sales & Conversions Responsible for meeting monthly/quarterly sales targets through the CP network. Ensure effective lead conversion from channel partners and follow through until successful closure. Achieve channel revenue and profitability goals through focused sales initiatives. Channel Partner Management Work closely with assigned Channel Partners to generate, track, and convert leads. Conduct regular follow-ups, site visits, and closing meetings to drive performance. Analyze current channel trends and recommend strategies for improvement. Customer Experience Deliver a top-tier customer experience at the point of sale, enhancing brand value. Understand customer needs deeply and recommend appropriate product options from the portfolio. Manage objections, negotiations, and ensure customer satisfaction through transparent communication. Relationship Management Build and maintain strong, long-term relationships with existing customers to drive repeat business and referrals. Maintain a healthy pipeline of prospects and customer intelligence. Process & Systems Ensure strict adherence to internal sales processes, documentation, and reporting. Utilize CRM systems (Salesforce) and SAP for lead tracking, closure updates, and reporting. Candidate Profile: Education: MBA in Marketing or equivalent degree. Experience: 3 to 5 years of relevant experience in real estate sales, specifically working on residential and commercial projects. Prior experience in channel partner sales, negotiations, and closings is a must. Skills & Competencies: Excellent negotiation and deal-closing skills. Strong communication and presentation abilities. Fluent in English, Hindi, and Marathi. Presentable, confident, and customer-focused. Proficient in Salesforce, SAP, and Microsoft Office tools. Personality Fit: Young, dynamic, and results-driven Passionate about exceeding targets Self-starter with a strong sense of ownership Comfortable working in a fast-paced, performance-driven environment Work with one of Pune s most trusted and innovative real estate brands Collaborative and growth-focused work environment Competitive compensation with performance-based rewards If you love OUTDOING , this is the place to be! Qualification : MBA in Marketing or equivalent degree
Presales Engineer
Accops Systems
Position Title: Presales Engineer Location: Pune Experience: 5+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. Accops provides secure workspace access, virtualization, and Zero Trust-based solutions for modern digital workforces. Role Overview: We are seeking an experienced Presales Engineer to support solution consulting, technical sales engagements, and partner enablement. The ideal candidate should bring strong technical expertise, excellent communication skills, and leadership capabilities to guide customers and partners through the technical evaluation and solution design process. Key Responsibilities: Gain certification in Accops products and maintain up-to-date product knowledge Deliver compelling technical presentations and conduct interactive demos (on-site and remote) Lead and manage pre-sales account teams, ensuring project alignment and timely delivery Engage in solution design, sizing, and deployment planning for Accops and third-party products Prepare comprehensive competitive analysis and technical architecture documents Build and maintain a high standard of pre-sales and post-sales support Contribute to the knowledge base, including articles, tutorials, FAQs, and best practices Manage and respond to customer queries promptly, ensuring high satisfaction Provide technical training to partner sales and presales teams Draft and define the Statement of Work (SoW) for implementation teams Stay updated with market trends, product developments, and competitive offerings Collaborate closely with the Sales Account Manager to map customer needs to the best-fit solution Communicate both technical and business benefits of solutions to varied stakeholders Mandatory Technical Skills: Proven team management experience: mentoring, motivating, and aligning with business goals In-depth technical understanding of: Operating systems: Windows, Linux (Ubuntu, Red Hat, Debian) Networking: DNS, DHCP, routing, VPNs, Active Directory, directory services, SAML, SSL, HTTPS Security technologies: Firewalls, VPN, ZTNA, CASB, SASE, Identity Federation Hands-on knowledge of at least one desktop virtualization platform: Citrix Apps & Desktop, VMware Horizon, Windows Virtual Desktop (WVD), MS RDP Experience in solution architecting and capacity planning Ability to translate customer requirements into solution architectures Strong grasp of real-world product benefits and limitations Good to Have: Presales experience in a startup environment (VDI, VPN, MFA, MDM, Azure, AWS) Prior experience with Accops products Experience in executive-level customer interactions Working knowledge of Windows Server, Windows 10, and RDS licensing Behavioral Competencies: Strong verbal and written communication skills Demonstrated leadership and initiative Clear and structured thinking and problem-solving approach High level of accountability and ownership Proactive and self-motivated with a logical bent of mind Adaptable and able to thrive in dynamic environments Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)
Receptionist Cum Administrative Executive
Ambit Software
Receptionist cum Administrative Executive Location: Pune Experience: 3 7 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a highly organized and professional Receptionist cum Administrative Executive to manage our office front desk and provide administrative support. The ideal candidate will be the first point of contact for guests, customers, and employees, while also handling various administrative tasks such as travel booking, vendor management, and office operations. Key Responsibilities Reception & Front Desk Management: Maintain a neat and well-organized reception area. Greet guests, customers, and employees with professionalism and courtesy, directing them to the appropriate person or department. Manage and route incoming phone calls effectively. Provide excellent customer service by addressing inquiries and resolving issues promptly to ensure a positive experience for all visitors and callers. Handle mail and deliveries by receiving, sorting, and distributing them accurately. Manage office security by following safety procedures, controlling access via the reception desk, and issuing visitor badges. Administrative Support: Monitor office supplies inventory and ensure timely procurement within budgetary constraints. Gather, compile, and prepare data for necessary reports as needed. Maintain accurate filing and documentation. Ensure compliance with company policies and procedures in daily operations. Coordinate internal meetings and office events, including contacting employees for event participation. Manage employee leave and attendance records. Facility & Vendor Management: Coordinate travel bookings (domestic and international) for employees. Oversee facility maintenance activities and manage vendors (e.g., electricians, cleaners). Coordinate courier deliveries, ensuring proper tracking and timely receipt. Ensure basic cleanliness and hygiene of office premises. Other Responsibilities: Provide general administrative support to all teams as requested. Work closely under the guidance of the Manager to support day-to-day office functions. Skill Requirements Minimum 3 years of experience in an administrative or receptionist role. Graduation or Diploma in any relevant field. Proficient in MS Office Suite, particularly MS Word and MS Excel. Familiarity with office equipment like printers and fax machines. Excellent written and verbal communication skills. Strong telephone etiquette and professional demeanor. Resourceful, proactive, and able to multitask efficiently. Strong time-management and organizational skills, with the ability to prioritize tasks. Ability to propose new ideas and contribute to improving office processes. Analytical mindset with good problem-solving abilities. Qualification : Any Graduate
Senior Executive Operations And Service
Bajaj Finance
Position: Senior Executive Operations and Service Department: Customer Service Branch Operations Location: Bengaluru Experience Required: 0 2 years Minimum Qualification: Graduate (Other relevant qualifications accepted) Job Overview: This position is with Bajaj Finance Ltd. We are looking for a dedicated and detail-oriented individual to manage and support branch-level operations for our Gold Loan business. The ideal candidate will ensure process adherence, operational efficiency, and customer satisfaction at the branch level. Key Responsibilities: Oversee the fulfillment of gold loan processes at the branch following lead conversion and initial data entry by marketing executives Ensure adherence to internal policies, processes, and turnaround times (TATs) Maintain compliance with vaulting procedures and gold storage protocols Conduct gold ornament valuation and audit gold holdings as per company guidelines Train new team members on gold loan processes, policies, and appraisal techniques Monitor local market trends and provide regular feedback to Head Office on credit policies and operational challenges Analyze branch-level data and share operational insights and best practices with other teams Key Skills & Qualifications: Graduate with 1 4 years of experience in the gold loan industry Strong understanding of gold appraisal and valuation processes Experience in training and mentoring staff on gold loan operations Excellent interpersonal and communication skills High integrity, attention to detail, and process-oriented mindset Cultural Values Expected: Work Hard Be consistent and focused on achieving targets Execute with Rigor Take ownership and drive results with discipline Own It Act with honesty, responsibility, and fairness in all interactions Act with Integrity Uphold organizational policies and ethical standards Qualification : Graduate (Other relevant qualifications accepted)
Executive Stores Manager
Wirtgen India
Position: Executive Stores Manager Location: Pune Reports To: Manager Warehouse Experience: Minimum 3 years Educational Qualification: Bachelor s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience) Job Purpose We are seeking a skilled and detail-oriented Executive Stores Manager to manage and improve warehouse operations in our construction equipment production facility. This role focuses on SAP Warehouse Management (SAP-WM), collaboration with third-party logistics (3PL) partners, warehouse layout planning, inventory optimization, and accurate documentation. The ideal candidate will play a key role in streamlining processes to ensure timely material supply and efficient warehouse performance. Key Responsibilities SAP-WM Master Data Maintenance Create and maintain accurate master data in SAP-WM (material master, storage bins, warehouse configuration). Resolve discrepancies in SAP-WM data to ensure seamless warehouse and 3PL coordination. Ensure compliance with internal standards and 3PL integration requirements. Process Improvement in SAP-WM Analyze current warehouse operations to identify inefficiencies in SAP-WM workflows. Propose, implement, and document process enhancements to boost productivity and accuracy. Collaborate with IT, warehouse operations, and 3PL teams to customize SAP-WM functionalities to evolving business needs. Warehouse Layout & Optimization Design and optimize warehouse layouts to improve space utilization and material flow. Regularly assess and update layouts to accommodate new products and changing production or 3PL requirements. PFEP (Plan for Every Part) Management Develop and maintain PFEP documentation to streamline material movement and inventory control. Coordinate with production, procurement, and 3PL partners to ensure alignment with production schedules. Record Keeping & Documentation Maintain accurate and audit-ready documentation of inventory movement, SAP-WM transactions, and 3PL logistics. Ensure regulatory compliance and adherence to company policies. Warehouse Inbound/Outbound Operations Oversee inbound (receiving, put-away) and outbound (picking, shipping) operations, ensuring timely and accurate logistics in partnership with 3PL teams. Align material flow with production timelines and customer delivery expectations. Production Line Feeding Manage just-in-time (JIT) material replenishment to production lines, reducing downtime and excess inventory. Work with 3PL and production teams to ensure consistent and timely part delivery. Required Skills & Competencies Minimum 3 years of experience in warehouse operations with a strong focus on SAP-WM. Hands-on experience in master data management and process optimization in SAP. Experience collaborating with third-party logistics (3PL) teams on inbound/outbound and delivery schedules. Proficient in PFEP creation, warehouse layout planning, and production line material flow. Strong grasp of inbound/outbound logistics, inventory control, and lean warehousing principles. Excellent problem-solving, analytical, and organizational skills. Strong interpersonal and cross-functional communication skills. Attention to accuracy in documentation, compliance, and reporting. Familiarity with construction equipment or heavy machinery production is an advantage. SAP-WM certification is a plus. Qualification : Bachelors degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (or equivalent experience)
Executive - Business Development
Tejraj Promoters & Builders
Job Title: Executive Business Development Location: Pune Experience: Minimum 3 Years Employment Type: Full-Time Reporting To: Senior Manager Business Development Role Overview: The Executive Business Development supports sales growth and client acquisition in the real estate sector. The role focuses on lead identification, client engagement, coordination with channel partners, and assisting in the execution of business development strategies. The ideal candidate, with an MBA and 3 years of relevant experience, should have strong communication skills, a passion for real estate, and a results-driven approach. Key Responsibilities: 1. Lead Generation & Client Engagement Identify and pursue new client leads via cold calls, field visits, and networking Manage and convert inquiries into site visits and meetings 2. Site Visit Coordination Arrange and conduct property site visits for prospective buyers Effectively explain project features, specifications, and USPs during visits 3. Sales & Conversion Support Assist senior sales team with sales proposals and documentation Follow up with leads through calls, emails, and meetings until closure 4. Channel Partner Interaction Coordinate with brokers and channel partners for project promotion and lead generation Share project updates, brochures, and support materials regularly 5. Market Intelligence Gather data on market trends, competitor projects, pricing, and customer preferences Provide inputs to improve project positioning and sales strategy 6. Reporting & MIS Maintain records of leads, follow-ups, site visits, and conversions Share daily/weekly updates and dashboards with the reporting manager 7. Event Participation Support organization and participation in property exhibitions, investor meets, and promotional events Represent the company professionally at public forums Technical Skills Required: Strong understanding of real estate products and buyer behavior Proficiency in MS Office and CRM systems Basic knowledge of RERA and property documentation processes Good presentation and data handling skills Qualifications & Experience: Education: MBA in Marketing, Sales, or Business Development Experience: Minimum 3 years of experience in business development or sales, preferably in real estate Job Summary: The Executive Business Development plays a critical role in lead generation, prospect conversion, and supporting the sales pipeline within the real estate sector. Leveraging excellent communication skills and market knowledge, this position contributes directly to revenue growth and enhances brand visibility. The role offers strong career progression opportunities within the business development team. Qualification : MBA in Marketing, Sales, or Business Development
E-commerce Marketing Executive
Biofuelcircle
E-Commerce Marketing Executive Location: Pune, Maharashtra Function: Marketing Experience: 2 3 Years Education: Graduate or Postgraduate in Marketing Management / Communication Job Summary: We are seeking an enthusiastic and results-driven E-Commerce Marketing Executive to support our B2B e-commerce platform. The role involves executing marketing strategies to generate leads, engage and retain subscribers, and enhance the platform s visibility and impact. You ll work closely with cross-functional teams to drive customer acquisition, enable online sales, and improve user engagement through targeted campaigns, events, and content marketing. Key Purpose of the Role: To implement and manage marketing initiatives that drive new lead generation, nurture existing users, and increase engagement and retention on the BiofuelCircle B2B e-commerce platform. Key Responsibilities: Campaign Management Create awareness through blogs, articles, and participation in industry events and conferences Run targeted digital campaigns (industry-wise and region-wise) to acquire new customers Nurture leads via email sequences, newsletters, webinars, and video content Develop compelling case studies, customer testimonials, and value demonstration assets Online Sales Enablement Communicate platform value propositions through marketing collaterals and training tools Facilitate and promote educational webinars Deploy digital content to guide customers through the sales funnel from awareness to conversion Work with Sales, Inside Sales, and Customer Success teams to deliver integrated campaigns Subscriber Engagement & Retention Launch subscriber engagement initiatives, promotions, and product-specific campaigns Reactivate inactive users through targeted marketing touchpoints Customer Events & Trade Shows Expand regional presence by participating in local exhibitions, industry events, and roadshows Customer Insights & Feedback Conduct customer feedback surveys and interviews to extract actionable insights Use customer data to improve marketing content and engagement strategies Ideal Candidate Profile: Educational Background: Graduate/Postgraduate in Marketing, Communication, or a related field Professional Experience: Experience in B2B SaaS, e-commerce, or industrial marketing Proven track record in online lead generation, email marketing, webinars, and content marketing Technical Competency: Proficiency in MS Office Experience with email and WhatsApp marketing tools Knowledge of Canva or other graphic design platforms Strong content writing skills are a plus Presentation & Communication Skills: Excellent written and verbal communication Ability to clearly communicate marketing messages to both internal and external audiences Soft Skills: Confident, analytical, and assertive Strong team player with a collaborative approach Opportunity: Join a fast-growing company in India s bio-energy sector and work alongside a passionate and high-performing team. This role offers meaningful exposure to digital marketing in a high-impact, sustainability-driven business environment. Supervision & Collaboration: Reports to: E-Commerce Marketing Lead Collaborates with: Sales, Inside Sales, Customer Success, and Product teams Qualification : Graduate or Postgraduate in Marketing Management / Communication
Logistics Infrastructure Executive
Biofuelcircle
Logistics Infrastructure Executive Location: Pune, Maharashtra Function: Operations Experience: 3 4 Years Education: Master s Degree in Supply Chain Management Job Summary: We are seeking a resourceful and data-driven Logistics Infrastructure Executive to support the optimization of biomass transportation on the BiofuelCircle platform. This role involves planning transportation networks, managing logistics assets, implementing tracking technologies, and ensuring compliance all aimed at improving supply chain efficiency and reducing operational costs. Key Purpose of the Role: To develop and manage logistics infrastructure, including transport planning and equipment sourcing, to enable seamless and cost-effective biomass deliveries on the BiofuelCircle platform. Key Responsibilities: Transportation Network Planning Analyze transport routes and modes to design an optimized, cost-effective logistics network Identify operational bottlenecks and propose efficiency-enhancing strategies Equipment Procurement & Management Source, rent, or lease trucks, trolleys, tractors, and other logistics assets Monitor usage and maintenance of logistics equipment to ensure readiness and reliability Technology Implementation Integrate GPS and other tracking technologies for real-time logistics monitoring on the platform Work with internal tech teams to align digital tools with logistics operations Regulatory Compliance Ensure logistics infrastructure adheres to safety, environmental, and transportation regulations Liaise with regulatory bodies as needed to meet compliance standards Budget Management Develop and manage logistics budgets Conduct vendor negotiations to optimize infrastructure costs Stakeholder Coordination Collaborate with operations, technology, commercial, and regulatory teams Build relationships with external logistics partners and equipment vendors Ideal Candidate Profile: Professional Experience: Hands-on experience with logistics stakeholders such as fleet operators, owner-driver vehicles, or truck manufacturers Exposure to data-driven organizations or platforms is preferred Technical Competencies: Strong grasp of transportation and supply chain principles Ability to interpret large datasets to identify operational improvements and cost savings Personal & Interpersonal Skills: Analytical thinker comfortable with data-backed decision-making Strong communication and collaboration skills to work across functions and with partners Self-motivated, creative problem solver, and accountable team player Opportunity: This role offers an exciting growth opportunity within India s emerging bioenergy ecosystem. As a Logistics Infrastructure Executive, you will work at the intersection of sustainability and logistics innovation, helping to unlock the bioenergy potential of the country through smart and scalable logistics solutions. Supervision & Collaboration: Reports to: Head Operations Desk Collaborates with: Platform Operations, Logistics, Sales, and Customer Success Teams Qualification : Masters Degree in Supply Chain Management
Branch Operations Executive
Tata Aia Life Insurance
Branch Operations Executive Location: Pune Experience: 2-3 Years Openings: 2 About the Role: As a Branch Operations Executive, you will be a vital support for our pan-India branch network, reporting directly to a Senior Manager. This individual contributor role focuses on providing essential Management Information System (MIS) support, driving performance metrics, and ensuring seamless communication between branches and various Head Office stakeholders. Your meticulous attention to detail and ability to transform data into actionable insights will be key to success. What You'll Do: Daily Performance Tracking: Provide branches with crucial daily MIS updates to drive Issuance and S2S (Service-to-Sales) performance. Opportunity Analysis: Support branches by analyzing walk-in and outcall data to identify and capitalize on new business opportunities. Coordination & Collaboration: Act as a central point of contact, coordinating regularly with Area Operations Heads (AOH) and Territorial Operations Heads (TOH), as well as other Head Office departments (Ops, HR, IT, etc.) for various MIS, reports, and other requirements. Feedback & Reporting: Collating issuance-related feedback from stakeholders and preparing comprehensive monthly dashboards and presentations for senior management reviews. Key Performance Support: Track and share daily BOD (Beginning of Day) pending details related to issuance with all relevant stakeholders. Provide End of Day (EOD) updates on New Business (NB) pending cases. Assist branches with surrender retention efforts in coordination with the Head Office BCT team. Data Management: Manage branch mapping and headcount details, sharing updates with allied departments monthly or as changes occur. System Updates: Facilitate monthly outcall data uploads to Ubona after coordinating with the HO S2S team. Ad-hoc Reporting: Fulfill any other ad-hoc MIS requirements from Senior Management. What We're Looking For: Experience: 2-3 years of experience, specifically in MIS management or a similar data-driven operational support role. Education: A Graduate degree from a recognized institution. Skills & Competencies: Strong Process Orientation: Ability to adhere to and improve operational workflows. Exceptional Attention to Detail: Meticulous in data handling and report generation. Effective Communication: Clear and concise in written and verbal interactions with various stakeholders. Customer & Consumer Engagement: An understanding of providing excellent support in a dynamic environment. Proficiency in MS Office tools, especially Excel, for data analysis and reporting. Strong Interpersonal and Relationship Building skills for effective collaboration. Qualification : A Graduate degree from a recognized institution.
Associate Renewal Sales Representative
Bmc Software
Job Title: Associate Renewal Sales Representative Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we do business. We re an award-winning, culturally diverse, and inclusive organization where innovation, community, and balance matter. Our teams celebrate each other s success and support one another every step of the way. We believe that empowered employees deliver empowered results and we never stop evolving. We help our customers become Autonomous Digital Enterprises by freeing up time, space, and resources to focus on what matters most. The Opportunity BMC is looking for a motivated Associate Renewal Sales Representative to join our high-performing Renewals team. In this role, you will play a key part in supporting renewal operations through quote preparation, contract analysis, and collaboration with cross-functional teams. It s a role built for someone with strong analytical and Excel skills who s eager to learn, grow, and eventually move into a full Renewal Sales position. If you're passionate about data, automation, and creating a seamless customer experience this is your launchpad. Key Responsibilities Prepare timely, accurate renewal quotes for customer contracts 90 120 days before expiration. Review contracts to validate pricing, ensure compliance with commercial/legal terms, and identify key renewal insights. Leverage Excel (pivot tables, formulas, Power Query) and data visualization to build dashboards and track trends. Use AI tools and automation platforms to streamline workflows and support SOP development. Collaborate internally on pricing, customer value messaging, and contract positioning strategies. Maintain Salesforce.com (SFDC) records to ensure pipeline accuracy and data hygiene. Conduct revenue analysis to validate billing, revenue recognition, and account alignment. Submit accurate order documentation for processing and invoicing. Build strong relationships with internal teams across Sales, Legal, Finance, Rev Rec, Order Services, and Customer Success. Track and analyze non-renewals, including reasons for churn and recovery opportunities. Contribute to bi-weekly forecast reporting and offer actionable, data-driven recommendations. Develop a solid understanding of BMC s product and service offerings to support renewal conversations. Proactively support strategic account planning by using insights to help drive customer retention. What You Bring 2+ years of experience in Sales, Renewals, Customer Success, or a similar role (preferably in SaaS/software). Advanced skills in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas, charts, Power Query). Experience in data analytics, trend analysis, and building reports or dashboards. Familiarity with AI tools or automation platforms to improve efficiency. Strong knowledge of contract structures, pricing models, and renewal processes. Experience with Salesforce.com, Zuora, or similar CRM/quote-to-cash systems (a plus). Excellent attention to detail, organization, and multitasking abilities. Effective communication skills, both written and verbal. Ability to work independently and as part of a cross-functional, global team. Willingness to support global time zones (EMEA, APJ, NA) when needed. Growth Path This role offers a clear career path into a Renewal Sales Representative position. High performers will: Take ownership of renewal quotas and customer accounts Lead customer negotiations and value-based conversations Receive mentorship from senior sales leaders Participate in enablement programs focused on strategic selling and commercial acumen A global team of 6,000+ talented professionals A culture that supports individuality, inclusion, and growth Opportunities to work with cutting-edge tools and enterprise customers A strong focus on career development and internal mobility That s okay at BMC, we value curiosity, growth, and diversity. If you re excited about this opportunity, we encourage you to apply. BMC is proud to be an equal opportunity employer.
Service Desk Specialist (Licensing / Order Management)
Druva
Job Title: Service Desk Specialist (Licensing / Order Management) Company: Druva Location: Pune, Maharashtra, India About Druva: Druva empowers organizations with cyber, data, and operational resilience through the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Our platform simplifies data protection, streamlines governance, and delivers actionable insights to accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates infrastructure complexity and management costs, enabling data resilience across multiple geographies and clouds. About the Role: We are seeking a skilled Service Desk Specialist to join our Licensing and Order Management team. This role involves managing product licenses, troubleshooting customer issues, and coordinating with global sales and finance teams to ensure seamless customer entitlement and satisfaction. The ideal candidate is customer-focused, process-driven, and capable of multitasking efficiently in a dynamic environment. Desired Skills & Experience: 4+ years of experience in Service Desk or similar customer-facing roles, preferably within a product company. Excellent phone etiquette, with strong written and verbal communication skills. Proficiency in MS Office applications is a plus. Experience working with software licensing processes. Familiarity with Order-to-Cash processes is advantageous. Exposure to AWS cloud, backup, and storage technologies is a plus. Ability to multitask efficiently and adhere to defined processes. Experience in running scripts to extract data from various databases is desirable. Familiarity with Salesforce and Google Workspace applications is preferred. Key Responsibilities: Generate and deliver product licenses to Druva prospects, channel partners, and customers. Troubleshoot and resolve licensing-related customer issues. Collaborate with global Sales and Finance teams to resolve entitlement and billing discrepancies. Create Proof of Concept (POC) server instances on AWS following documented processes. Contribute to process design, optimization, and continuous improvement initiatives. Support retention of support contracts by delivering excellent customer service. Participate in customer experience improvement programs. Provide Service Desk coverage during assigned hours within a 24x5 operational framework. Proactively identify gaps, suggest improvements, and notify customers within defined SLAs. Manage proactive support queries and communicate updates spontaneously. If you thrive in a fast-paced, customer-focused environment and are passionate about driving operational excellence, Druva offers an exciting opportunity to be part of a global leader in data resilience.
Associate Renewal Specialist
Druva
Job Title: Associate Renewal Specialist Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations with the Data Resiliency Cloud the industry s first and only at-scale SaaS solution. Druva simplifies data protection, governance, and visibility, eliminating complex infrastructure costs while delivering data resilience across multiple geographies and clouds. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva accelerates organizations journey to the cloud. Role Overview: The Associate Renewal Specialist will support the Renewals team by preparing quotes, assisting Field Account Executives, and ensuring accurate and timely renewal documentation. This role acts as a liaison between Renewals, Sales, Sales Operations, and Deal Desk teams to streamline renewal processes and accelerate deal closures. Key Responsibilities: Prepare renewal quotes and assist Renewal Specialists in the sales process. Support Field Account Executives by documenting renewal opportunities and preparing necessary paperwork. Cross-check completed deals for accuracy in SalesForce to improve renewal velocity. Facilitate communication and coordination among Renewal Specialists, Sales, Sales Operations, and Deal Desk. Maintain accurate records of renewal requests, quotes, approvals, contracts, and other relevant documents. Proactively contact Renewal Specialists ahead of future renewals to begin paperwork and prepare renewal activities. Monitor renewal quote uploads to the automation platform and track progress to identify delays or exceptions. Ensure renewal paperwork and contracts are completed accurately and timely, adhering to company policies. Qualifications: 6 months to 2 years of relevant experience in Sales, Sales Operations, Sales Development, or Renewals preferred. Bachelor s degree required; MBA is a plus. Knowledge of sales or technology industries is advantageous. Understanding of subscription and SaaS business models is a strong plus. Excellent written and verbal communication skills. Proficient with Microsoft Office or Google Workspace. Familiarity with Salesforce or similar CRM tools preferred. Willingness to work split shifts overlapping India and USA time zones. Note: This role is based in Pune and requires night shift availability. Qualification : Bachelors degree required; MBA is a plus.
Cloud Sales Professional
Calsoft
Calsoft is the preferred product engineering services partner to ISVs in the Storage, Networking, Virtualization, Cloud, IoT, and Analytics domains. Our solution accelerators and frameworks augment go-to-market plans and expedite product launches to meet customers business goals. With its US headquarters in San Jose and India headquarters in Pune, Calsoft also has a presence in Bengaluru. Job Brief Calsoft is looking for talented Cloud Sales Professionals who can play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. Join us in our efforts to simplify lives with technology. Location: Bangalore / Pune Work Hours: 4 PM to 1 AM IST Responsibilities As the introductory face of Calsoft, we ll rely on you to provide the energy and personality to build our brand and gain the trust of prospective customers. You ll be responsible for: Building and developing executive relationships with customers and working to grow new relationships. Influence long-term strategic direction and serve as a business partner. Negotiating and managing entire sales cycles, and presenting to C-level executives in corporate and global customers. Leading account strategy to generate and develop business growth opportunities, working collaboratively with Principals to maximize business results within the territory. Understanding customers technology footprint, strategic growth plans, business drivers, and technology strategy. Driving business development, accurately forecasting, and achieving strategic goals by leading customers through the entire business cycle. Meeting and exceeding sales targets and KPIs. Representing the organization at trade exhibitions, events, and demonstrations. Providing support and recommendations for clients. Requirements 4+ years of experience in Cloud sales. At least 2+ years of experience in Google Cloud sales. Excellent communication skills (both speaking and writing). Highly energetic, motivated, and self-managed individual. Good understanding or hands-on experience with PaaS, IaaS, Kubernetes, Containers, and Microservices services. Knowledge of the Software-as-a-Service (SaaS) market and cloud technology.
Supervisor Business Operations
Ansys
Summary / Role Purpose The Business Operations Supervisor works with the Sales, Sales Operations, Legal, Export Compliance, Accounting, and other departments to process customer quotes and orders and create software license entitlement information. This role is responsible for supervising and leading a team of Business Operations Specialists and for verifying and reviewing the accuracy of orders, also completing and maintaining associated records and preparing related reports. Little direction required; the Business Operations Supervisor can handle complex tasks and orders and accomplish straightforward work without assistance. This role is expected to consistently take the initiative to assist others and further the objectives of the Business Operations Department. Key Duties and Responsibilities Processes software license orders and stock orders via multiple CRM systems and verifies license agreements in accordance with ANSYS, Inc. policies and procedures. Generates timely, accurate license keys and entitlements, and delivers them to sales channels and customers. Assists customers attempting to enroll for ANSYS, Inc. Customer Portal access. Utilizes CRM checks to strive for succinct data integrity. Acts as liaison to ANSYS, Inc. sales channel by providing quality customer service and support and resolving customer issues. Provides assistance to sales personnel for proper order submission and documentation. Proactively interfaces with Legal, Accounting, Sales, and other departments to drive procedural and policy adherence. Proactively seeks ways to improve workflow, including identification of better ways to provide value-added customer service. Consistently coaches and mentors other team members including training responsibilities. Leads group discussions and department projects such as developing rollout plans for product delivery. Approves complex orders/tasks as assigned. Ability to work different time zones (Japan, Europe, and the US) during predefined periods within a quarter as needed. Directly supervises and manages assigned Business Operations staff members. Establish and maintain effective working relationships with direct reports. Coach, evaluate and mentor staff. Assign tasks, ensures the quality of work, balances workloads. Identifies and addresses performance issues. Conduct and deliver mid-year and annual performance reviews. Assist with hiring activities; conducts interviews, hires and orients new employees. Minimum Education/Certification Requirements and Experience Education: Bachelor s Degree in Business plus a minimum of 5 years of experience in a billing, order processing, or customer service environment OR an AA degree, plus a minimum of 7 years of experience in a billing, order processing, or customer service environment. Excellent customer service skills and orientation. Strong interpersonal and communication skills, with the ability to facilitate training and presentations to internal and external customers. Ability to interact effectively with senior business managers. Possess a sense of urgency, strong organizational and analytical skills. Lead inter-department communication efforts on policy updates. Experience working in a database environment including report generation responsibilities. Demonstrated ability and experience in a detail-oriented position. Ability and willingness to perform in a fast-paced, rapidly changing environment. Demonstrated ability to multi-task in a deadline-driven environment. Ability to handle sensitive, complex, and confidential information. Previous experience with servicing global customers and prior CRM experience. Microsoft Office experience required. Preferred Qualifications and Skills A minimum of 8 years of experience in a billing, order processing, or customer service environment. Bachelor s Degree in Accounting or Business is preferred. Previous coaching and/or mentoring experience preferred. Experience with Salesforce CRM, Snowflake, and PowerBI. Process improvement experience. At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments Amaze with innovative products and solutions. Make our customers incredibly successful. Act with integrity. Ensure employees thrive and shareholders prosper. Our Values Adaptability: Be open, welcome what's next. Courage: Be courageous, move forward passionately. Generosity: Be generous, share, listen, serve. Authenticity: Be you, make us stronger. Our Actions We commit to audacious goals. We work seamlessly as a team. We demonstrate mastery. We deliver outstanding results. INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high met by those willing to rise to the occasion and meet those challenges head-on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.
Sales Manager - Central India
Alfa Laval
VACANCY FOR SALES MANAGER, High Seed Separators CENTRAL INDIA We are seeking a highly skilled Sales Manager Who will be responsible for identifying business opportunities within the market and concluding direct sales of Alfa Laval products and services within a defined area of responsibility (e.g. geographical, group of customers, industry or product group etc.).. About the Company: In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do. Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website www.alfalaval.com. The position / About the Job: Alfa Laval India is looking for the Sales Manager , High Speed Separators Central (Pune) for our Food and Water Division. With the purpose of accelerating success for our customers, people and planet, Alfa Laval has developed products since 1883. Alfa Laval is today a world leader within the key technology areas of heat transfer, separation, and fluid handling. Alfa Laval is a well-established and leading brand in the region India and has its country headquarter in Pune, with a network of service centers, sales offices, sales channels, agents and Authorized Service Providers across the region. India is also a group manufacturing site for High-Speed Separators, Decanters, Heat Exchangers and Fluid handling equipment and has a parts distribution Centre. Food and Water Business in India has grown very well during the recent years and Sales Manager will Represent Alfa Laval Food & Water Division in the Central India Region for capital sales of High-speed separators and solutions and provide seamless customer experience during all phases of business as face of Alfa Laval. Roles & Responsibilities : Build, nurture and maintain strong relationship with customers. Continuously look for sales opportunities and generate leads. Proactive work to generate leads through product promotion, customer events, seminars, etc. Convert leads into active inquiries by working closely with the customers, promoting our product, application, solutions expertise. Actively convert quotations into purchase orders/contracts by close interaction with customers on performance, technical and commercial clarifications. Tackle and fight competition; negotiate and close the requirement/contracts. Seek techno-commercially clear purchase order from customer. During order execution, work as a communication link with customers, coordinate internally to achieve smooth execution and customer satisfaction. Be responsible for setting and achieving monthly/quarterly/yearly order intake, invoicing targets. Execute the business unit strategies in the region Follow sales processes and guidelines to promote and sell Alfa Laval products. Use CRM tools and other tools in a consistent and qualitative way to support the sales process and take decisions Key competencies required as a Sales manager Good decision maker. Customer relationship management and excellent negotiating skills. Excellent communication skills. Immense travelling ability. To be able to close contracts by innovatively providing options/solutions. Networking and influencing ability Who you are As a Sales Manager- Food and Water Division, you will develop and grow the High Speed Separators business in Central India. What you can be Graduate Engineer with specialization in Chemical or mechanical branch, Degree/diploma in management (Marketing or sales) would be an added advantage. 6-8 years of overall functional experience in Sales, Sales support, Proposals for capital goods. Preferably from process engineering, manufacturing, equipment supply domain. Working experience with Food/Pharma/Sugar/Starch/Distillery/Food processing Customers in previous organization. Or direct experience working in above industries. Working experience in North region. Should be able to drive business in a matrix environment Pune We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Exciting place to build a global network with different nationalities to mingle and to learn. Your work will have a true impact on Alfa Laval s future success, you will be learning new things every day. Interested? Please apply for the position. Note We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Qualification : Graduate Engineer with specialization in Chemical or mechanical branch, Degree/diploma in management (Marketing or sales) would be an added advantage.
Business Development Manager - Process
Alfa Laval
Alfa Laval India is looking for a Business Development Manager- Process (Refinery Business) in Energy Division - India. About Us At Alfa Laval, we always go the extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. We make it happen by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in an open inclusive workplace, based on diversity with a sense of belonging. This is where you can make a difference by constantly building bridges to the future with sustainable solutions that have an impact on our planet s most urgent problems. Making the world a better place. Every day. Please feel free to peruse our website www.alfalaval.com Job Profile summary (purpose) Responsible for identifying business opportunities within India Refinery market and concluding direct sales of Alfa Laval High Efficiency Heat Exchangers (Packinox, Compabloc, Spiral, Olmi S&T Heat Exchanger) in accordance with the assigned targets of Business Unit WHE. Senior level position demonstrating a higher level of competence, able to act independently and take on additional responsibilities. Responsible for identifying business opportunities within India Refinery market, developing and executing a sales strategy Report business to BU WHE Refinery & Renewable Fuels (R&RF) Sales Team in BU WHE, with a direct manager in Alfa Laval India. Job description (key responsibilities) Follow established sales processes and guidelines to promote and sell Alfa Laval High Efficiency Heat Exchangers (Packinox, Compabloc, Spiral, Olmi S&T Heat Exchanger) within India Refinery market Analyze and understand market insights and the customers buying behavior and make sales plans according to the BU WHE strategy and targets. Look for and manage leads from the market and customers and convert them in real business opportunities in order to ensure the pipeline. Be active in the market and focus on making visits, meetings and interactions to customers, focusing on customer needs understanding and highlighting the value of our products. Be part of R&RF Sales Team in BU WHE. Collaborate with Sales Team (training, monthly meeting, quarterly business review & report). Runs the commercial operation by managing the customer grid and proactive planning in our tools. Build and maintain a sufficient network at customers Develop highly profitable quotes reflecting the customer needs stressing the unique selling points and follow up, and to get a hit-rate Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions Work proactive and structured with the sales in order to optimize the sales efficiency Who you are As a manager, you will analyze market information, develop, and execute a Marketing Plan. Prioritize, create focus, align efforts, and drive priorities. What you can be 10 years+ experience of Capital goods Sales / Business Development specifically in Refinery and exposure to working with EPCs , Consultants and Large customers in Energy sector in India Customer relations, Presentation and negotiating skills Leadership and management skills Engineering graduate with Mechanical / Chemical The location Pune We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Exciting place to build a global network with different nationalities to mingle and to learn. Your work will have a true impact on Alfa Laval s future success, you will be learning new things every day. We always look for both experience and potential, so if you think you have what it takes to join us and are curious to find out more, apply "We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Qualification : Engineering graduate with Mechanical / Chemical
International Sales Engineer - Specialized Shell And Tubes Hex
Alfa Laval
ALFA LAVAL is a Swedish multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development. At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in a truly diverse workplace based on empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet s most urgent problems. Making the world a better place. Every day. Our driving force is to accelerate success for our customers, people and planet. We are looking for an International Sales Engineer for our Specialized S&T heat exchanger business. The new employee will be based in our Pune site, but working daily with colleagues based in Suisio, Italy. Who you are We are looking for a person with: Capabilities to identify priorities and follow up the opportunities Strong attitude to interpersonal relationships Ability to manage a network of customers and partners Business development attitude Business Acumen and curiosity Open minded Strong communication and presentation skills Strong team orientation and ability to build cross-functional relationships What about the job The International Sales Engineer will work directly with our Sales manager located in Suisio, Italy and with our customers - end users and engineering companies - to develop high efficiency tubular heat exchangers for their processes. Working with our sales team as well as our manufacturing unit colleagues is essential in all facets of the sales effort toward negotiating eventual purchase order from the customer. This position will require the understanding customer needs and technical specificities to shell and tube markets. The International Sales Engineer position has a broad range of responsibilities to include the following: Assist experienced sales engineers with the proposal of our solutions and aim to work independently on specific accounts. Prepare proposals on the project s technical specifications and requirements. Assist experienced application / sales engineers with the design and proposal of our solutions. Supervise and organize bid preparation and ensure accuracy of costing estimating. Participate in presentations at customer locations and negotiations. Continuous communication with our customer is essential to provide our engineered to order heat transfer products. Participating in training sessions, meetings, skill building and professional development classes. Works with management to refine and implement sales strategies and policies. Assists manager with other tasks as needed. Follows all safety policies and company-wide safety requirements; encourages action assuring safe behavior; confronts unsafe behavior and conditions proactively and positively. Complies with all company policies and procedures. Conducts himself/herself in a considerate, professional, cooperative and helpful manner toward fellow employees, customers, vendors and visitors. What you know: Bachelor s degree in engineering with professional experience, at least 5 years, in Shell and tube Manufacturing / Heat Transfer is preferred. Additional competencies to include the following: Requires medium level technical and financial knowledge to effectively estimate and sell with some degree of independence. General knowledge of ASME VIII div.1 and 2 code for Pressure Vessels and S&T design and manufacturing Must have exceptional verbal and written communication skills along with organization and presentation skills. Already proven experience in an international and multi-cultural company is a plus. Language: Proficient English / Italian would be a plus Must effectively present information and respond to questions from groups of managers, clients and customers. Working knowledge of computer software, including Word, Excel and PowerPoint. Demonstrated ability to work both independently (self-directed) and with others as part of a team. Able to confidently interact with a variety of internal and external customers. Ability to multi-task and prioritize assignments. Must have valid driver s license. Required to travel internationally approximately 25-35%. "We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status." Qualification : Bachelors degree in engineering with professional experience, at least 5 years, in Shell and tube Manufacturing / Heat Transfer is preferred
Order Processing Executive
Ugaoo
About Us: At Ugaoo, we're more than just a gardening brand we're a movement. With over 135 years of experience in agriculture and horticulture under the legacy of Namdeo Umaji Agritech, we are transforming the future of gardening. With the global gardening market projected to reach $120 billion by 2027, we re at the forefront of this change. Ugaoo blends time-tested wisdom with modern innovation, offering a fast-paced, dynamic environment for those eager to make an impact. Join us if you're passionate about growing, both personally and professionally, and be part of a company that thrives on collaboration, innovation, and results. A Culture of Growth: At Ugaoo, your ideas are valued, and you'll find a supportive environment where you can flourish. We foster values like resilience, openness, and responsibility. Room to Innovate: We encourage ownership and calculated risks. If you're someone who enjoys challenging the status quo, Ugaoo is the place for you. Performance-Driven Success: Your dedication and hard work will be recognized, with direct impact on the company s growth. Kinship and Collaboration: You're not just an employee; you're part of a team. At Ugaoo, we work, celebrate, and support each other every step of the way. Key Responsibilities: Order Processing: Manage order processing through online portals. Shipment and Invoices: Ensure shipment labels and corresponding invoices are correctly attached to shipments. MIS Reporting: Maintain daily MIS reports in Excel for orders posted on the same day. Provide inventory and shipment reports to the management team via email. Inventory Planning & Allocation: Plan and allocate inventory based on consumption, ensuring inventory needs are met periodically. Returns Management: Handle returns through online e-commerce portals, ensuring proper communication with e-commerce partners for discrepancies. Claims & Credit Notes: Record returns by raising credit notes for materials returned and received in the warehouse. Courier Coordination: Coordinate with courier partners to ensure timely pickups of shipments. Claims Management: Raise online tickets for claims if material is received damaged or if incorrect products are received. Documentation: Maintain separate data of orders, returns, and claims, and ensure all paperwork is properly filed. Team Coordination: Coordinate with the e-commerce business team to ensure smooth operations and avoid discrepancies. Requirements: Bachelor s Degree 2-3 years of experience with a good understanding of order processing through online marketplaces. Strong proficiency in MS Excel Excellent communication and coordination skills. Who We re Looking For: We are looking for driven individuals eager to take ownership of their work and step up to new challenges. If you're passionate about growing in a fast-paced environment and are ready for the next step in your career, Ugaoo is the perfect place for you. Join us, and let s grow together because we believe Plants Grow People. Impact: Your work directly impacts the growth of the company. Collaboration: A supportive environment where you re part of a team that works together to succeed. Growth: A chance to develop your skills and career in an innovative and fast-growing company. Qualification : Bachelors degree and have an experience of 2-3 years and has good understanding of order processing through marketplaces
Client Servicing Executive
Ugaoo
At Ugaoo, we re more than just a gardening brand; we are a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, we are charting a fresh course for the future of gardening. The global gardening market is projected to grow to $120 billion by 2027, and Ugaoo is at the forefront of this transformation. We are a young, dynamic company blending time-tested wisdom with modern innovation. Ugaoo offers the perfect platform for individuals eager to make an impact, push boundaries, and grow both personally and professionally. A Culture of Growth: We are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values guide everything we do and create an environment where your ideas are valued, and your career can flourish. Room to Innovate: We encourage ownership and challenge the status quo. We provide a space for new ideas and calculated risks, ensuring continuous learning and growth. Performance-Driven Success: In our performance-based environment, hard work is recognized, and your contributions will directly impact both your success and the company s. Kinship and Collaboration: At Ugaoo, you re part of a unit. We work together, celebrate together, and support each other. Collaboration is at the heart of everything we do. About the Role: We are looking for a proactive and detail-oriented Client Servicing Executive to manage and streamline our garden services and maintenance operations. The ideal candidate will ensure smooth coordination between clients and our team of gardeners, while addressing any on-field challenges. This role requires excellent interpersonal skills, organization, and the ability to perform under pressure. Key Responsibilities: Scheduling and Coordination: Plan weekly gardener visits based on client Annual Maintenance Contracts (AMCs). Communicate visit details to both clients and gardeners a day in advance. Field Support: Address concerns or issues faced by gardeners during field operations. Adapt schedules quickly to accommodate last-minute changes. Expense Management: Verify and process monthly expenses submitted by gardeners. Training and Meetings: Conduct monthly meetings with gardeners, alongside the Manager, to ensure continuous training and development. Client and Team Communication: Maintain clear communication with clients regarding visit schedules and updates. Requirements: Bachelor s degree in any field (Agriculture/Horticulture preferred). Minimum of 2 years experience in client servicing or customer support. Strong interpersonal and communication skills. Ability to work in high-pressure environments and possess excellent problem-solving skills. Proficiency in handling bulk communication. Proactive task management and a team-player attitude. Who We re Looking For: We are seeking individuals who are ready to embark on a journey, not just a job. If you're accountable, driven, and eager to grow beyond your current role, you ll thrive here. We are looking for go-getters who aren t afraid to roll up their sleeves, challenge themselves, and make a tangible impact. Join us, and let s grow together starting with you. Because at Ugaoo, we believe Plants Grow People. Impact: Make a tangible difference within a growing company. Collaboration: Work with a supportive, collaborative team. Growth: Learn, develop, and grow in a fast-paced, innovative environment. Qualification : Bachelors degree in any field (Agriculture/Horticulture preferred).
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