Customer Persona Jobs in Ahmedabad

Experience Center Associate Location: Ahmedabad Experience: 1 3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: Serve as the primary point of contact at the Experience Center, ensuring a seamless, engaging, and informative experience for all visitors by showcasing the company s smart technology and integrated solutions. Key Responsibilities: Manage daily operations of the Experience Center as the single point of contact. Demonstrate and explain a range of smart technology products, including: Interactive Displays Active LED Screens Smart Speakers Surveillance Cameras Video Management Systems (VMS) Crestron Control Systems Digital Door Locks & Video Door Phones (VDPs) Ensure all devices and setups are functional, updated, and presentable at all times. Coordinate with internal teams for product updates, technical support, and setup enhancements. Greet and guide visitors, understand their requirements, and deliver personalized demonstrations. Maintain a professional, informative, and customer-centric environment within the center. Core Competencies: Good communication and interpersonal skills Strong understanding of audio-visual and smart home technologies Ability to present technical concepts in a user-friendly manner Detail-oriented with good organizational and troubleshooting skills Customer-focused mindset Qualification : Graduate / Diploma in any relevant field

Position Title: Business Development Manager Location: Ahmedabad Experience: 5+ years in Sales, preferably in the IT software or training industry Role Overview We are seeking an experienced and dynamic Business Development Manager to lead client acquisition, sales growth, and strategic partnerships. The ideal candidate will have a strong background in IT solutions sales particularly in ERP, HRMS, or Payroll systems and will be responsible for driving revenue through new and existing customer engagement. Key Responsibilities Identify and pursue new business opportunities through market research, networking, and direct outreach. Build and maintain strong client relationships, from initial contact to closure. Organize and conduct meetings with prospective clients to understand requirements and present tailored software solutions. Manage end-to-end sales cycle including inquiry generation, proposal development, negotiation, and deal closure. Lead and mentor the sales team; provide training, support, and performance feedback. Increase the lifetime value of existing customers while attracting new business. Plan and execute below-the-line (BTL) marketing and lead-generation initiatives. Work with internal stakeholders (Technical, Academic, Accounts, Admin teams) to ensure timely and effective project delivery. Prepare sales projections, revenue forecasts, and business growth reports for the CEO. Consistently meet or exceed monthly and quarterly targets. Requirements and Skills Minimum of 5 years of experience in sales, with at least 2 years in ERP / HRMS / Payroll software solutions. Strong understanding of client-server software solutions and business applications. Proven ability to develop and execute business development strategies. Excellent communication, negotiation, and presentation skills. Self-motivated and target-driven, with the ability to lead teams and work independently. Prior experience in the IT training or software product industry is preferred. Bachelor's degree in Business, Marketing, IT, or a related field. Perks & Benefits Competitive salary. Medical insurance coverage. Paid national holidays, vacation, and personal leave. Leave encashment and gratuity benefits. Employee Referral Program. Regular cultural and engagement activities. Supportive work environment with growth opportunities. Qualification : Bachelor's degree in Business, Marketing, IT, or a related field

Job Title: Software Support Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 6 Job Type: Full-Time Job Overview: We are seeking enthusiastic and customer-focused Software Support Executives to join our team in Rajkot. This entry-level role offers an excellent opportunity to start your career in software technical support, client training, and product testing. If you are eager to learn, communicate effectively, and provide exceptional client support, we want to hear from you! Key Responsibilities: Provide software technical support and training to clients via calls and remote/online sessions. Assist in testing new software releases and offer constructive feedback for improvements. Build and maintain strong, long-lasting relationships with clients through excellent service. Perform software installation and conduct client training sessions. Participate in internal training programs as required. Respond promptly to support calls and provide effective solutions. Complete assigned tasks within the estimated time frame. Basic knowledge of SQL and Crystal Reports is a plus but not mandatory. Eligibility & Requirements: Freshers with a keen interest in software support and client management. Good communication skills and the ability to handle client interactions confidently. Basic understanding of software concepts and troubleshooting. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Familiarity with SQL queries and Crystal Reports will be an added advantage. Strong problem-solving and analytical skills. Patience and a customer-oriented mindset. Personal Attributes: Positive attitude, self-motivated, and proactive. Excellent interpersonal and teamwork skills. Ability to manage time effectively and work under pressure. Kickstart your career in software support with hands-on training and growth opportunities. Work in a collaborative and supportive environment based in Rajkot. Gain valuable experience interacting with clients and working on real-world software products. Apply today to join our team of Software Support Executives and build a rewarding career in software support!

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Job Title: Digital Marketing and Content Writer Experience: 2 3 Years Location: Rajkot, Gujarat Vacancy: 1 Job Type: Full-Time Job Overview: We are seeking a versatile and skilled Digital Marketing and Content Writer with 2 3 years of experience to drive our online marketing initiatives and create compelling, SEO-optimized content. The ideal candidate will excel in both digital marketing strategies and technical content creation to support business growth and enhance brand visibility. Key Responsibilities: Digital Marketing & SEO: Develop and execute comprehensive digital marketing and business growth strategies. Manage Bulk WhatsApp Messenger, SMS, and Email marketing campaigns effectively. Collect and maintain data using Excel and relevant software. Conduct thorough on-site and off-site SEO competitive analysis. Utilize tools like Google Analytics, Google Ads, and other platforms to monitor and report campaign performance. Lead keyword research and optimize content for search engines. Stay updated on the latest SEM trends and innovate marketing strategies. Manage social media marketing campaigns to drive traffic and engagement. Build and maintain strong client relationships. Provide product and service support to customers via digital channels. Report directly to the Head of Department (HOD) on a daily basis. Technical Content Writing: Research and write high-quality content including product descriptions, user manuals, website content, blogs, and video scripts. Produce well-researched and accurate content for online and print publications. Manage writing schedules to meet deadlines. Optimize content using keywords, meta tags, and SEO best practices. Collaborate with design and development teams to ensure content aligns with brand messaging. Review, edit, and proofread content for clarity and quality. Use analytics tools to derive actionable insights and improve content strategies. Eligibility & Skills Required: 2 to 3 years of experience in digital marketing and content writing. Strong knowledge of SEO, content marketing, email marketing, social media marketing, and paid advertising. Proficiency in tools like Google Analytics, Google Ads, and social media platforms. Ability to conduct keyword research and create SEO-optimized content. Excellent writing, editing, and proofreading skills. Strong analytical mindset with experience in data-driven decision making. Certifications such as Google Ads, Google Analytics, Facebook Blueprint, or HubSpot are highly desirable. Familiarity with industry trends through continuous learning (blogs, podcasts, news). Personal Attributes: Creative thinker with excellent communication skills. Ability to work independently and collaboratively within a team. Self-motivated, proactive, and adaptable to changing business needs. Strong organizational skills and ability to manage multiple projects. Work with a dynamic team based in Rajkot focused on innovation and growth. Opportunity to develop your career in both digital marketing and content creation. Exposure to diverse projects and latest marketing tools.

Assistant Business Development Manager Job Description: Client Outreach: Contact potential clients to establish relationships, arrange meetings, and identify business opportunities. Marketing Initiatives: Plan, oversee, and execute new marketing initiatives to drive business growth and enhance the company's presence. Market Research: Conduct research on organizations and individuals to identify new business opportunities and potential markets. Customer Value Enhancement: Focus on increasing the value of current customers while also attracting new ones to expand the company s customer base. Business Expansion: Identify and develop new markets to further increase sales and revenue streams. Networking and Representation: Attend conferences, meetings, and industry events to build relationships, promote the company, and stay informed on industry trends. Proposal Development: Develop and present quotes, proposals, and customized solutions to clients, addressing their specific needs. Goal Setting & Monitoring: Set development goals for the business team, track progress, and ensure business growth targets are met. Team Development & Training: Train new personnel and provide ongoing support to help team members develop their skills and achieve their potential. Requirements: Educational Background: Must have an architectural or engineering background. Experience: Proven experience in sales, marketing, or a related field, with a focus on business development. Technical Understanding: Familiarity with CAD, BIM, and Revit is essential for understanding the technical aspects of the business. Strong Communication Skills: Excellent written and verbal communication skills for effective client interaction and internal collaboration. Project Management Skills: Ability to manage complex projects and handle multiple tasks simultaneously. Organizational Skills: Strong organizational skills with the ability to prioritize and manage time effectively. Proactive & Self-Motivated: Ability to work independently, take initiative, and thrive in an environment with minimal guidance. Software Proficiency: Proficient in Microsoft Word, Excel, Outlook, and PowerPoint, with the ability to leverage technology for various tasks. Qualification : Must have an architectural or engineering background.

Job Title: UI/UX Lead - Creative Design Job Description: We are looking for an innovative and creative UI/UX Lead who specializes in designing engaging user experiences through intuitive interfaces and user-centered design principles. This role requires a hands-on, passionate designer who can bring creative ideas to life while working collaboratively across various platforms, including web and mobile applications. Responsibilities: Design & Development: UI Design: Lead the design and development of intuitive and visually engaging web and mobile layouts. Storyboarding & Process Flow: Illustrate design concepts using storyboards, process flows, wireframes, and prototypes. UI Mockups & Prototypes: Create detailed UI mockups and prototypes that clearly demonstrate the functionality and look of websites and applications using tools such as Axure, InVision, Visio, Sketch, etc. Graphic Design Tools: Expert knowledge of Photoshop, Adobe Illustrator, and Dreamweaver to develop and enhance visual assets. Interaction Design: Define the scope of interaction design based on client requirements, focusing on delivering user-centric and brand-focused solutions. Leadership & Collaboration: UI/UX Strategy Leadership: Lead and supervise all UI & UX initiatives across projects, ensuring that designs meet business objectives, user needs, and branding requirements. Collaborative Work: Work closely with developers, project managers, and other stakeholders to create cohesive designs and seamless user experiences. Design Production: Responsible for the creation and production of screen layouts, color palettes, typography, user interface elements, logos, icons, and other visual components. Technical Expertise: HTML/CSS/JavaScript Knowledge: Experience with HTML, XHTML, CSS, HTML5, and jQuery is a plus. Ability to design responsive websites and applications with knowledge of HTML layout possibilities. Web & Mobile Standards: Adhere to web and mobile standards, best practices, accessibility guidelines, and usability standards to ensure high-quality design execution. Attention to Detail: Demonstrate an exceptional level of attention to detail in design execution and meet deadlines efficiently. Desired Candidate Profile: Creative Thinker: Strong problem-solving abilities and innovative design solutions, with the ability to express complex ideas in a clear, concise, and user-friendly manner. Motivated Professional: Highly enthusiastic, self-motivated, and passionate about UI creativity and graphic design. Client Communication: Hands-on experience in managing client communication and effectively translating business and user needs into compelling designs. Minimum Qualifications: Educational Qualification: Any graduate with prior experience in UI/UX design and creative development. Preferred Qualifications: Prior Experience: Previous experience in a similar UI/UX design role with a strong portfolio showcasing expertise in web and mobile designs. Qualification : Any graduate with prior experience in UI/UX design and creative development.

Job Title: SaaS Business Analyst Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build. About the Role: We are seeking a SaaS Business Analyst with strong eCommerce and CMS experience to help shape and enhance our AI-powered Digital Experience Platform (DXP), Experro. Experro is a software-as-a-service (SaaS) product used by eCommerce brands to deliver blazing-fast, personalized, and high-converting customer experiences. In this role, you will collaborate with product, engineering, and customer-facing teams to translate business goals into actionable requirements. You ll leverage your knowledge of eCommerce platforms (Shopify, BigCommerce, Magento) and CMS/Customer Data Platforms to drive product improvements, enhance user experiences, and influence the product roadmap with data-driven insights. Key Responsibilities: Requirements & Analysis: Gather and document business requirements, user stories, and acceptance criteria for new features, improvements, and product offerings on the Experro platform. Market & Customer Insight: Stay informed on industry trends, competitor offerings, and customer feedback. Translate findings into recommendations that enhance engagement, conversion rates, and user satisfaction. E-Commerce & CMS Expertise: Use your domain knowledge of eCommerce platforms (e.g., Magento, BigCommerce, Shopify) to shape product features and workflows that align with best practices for online stores, content management, and personalized experiences. Product Design Collaboration: Work closely with UX/UI designers to translate the written requirements into accurate feature designs. Cross-Functional Collaboration: Work closely with Leadership, Product, Engineering, and Customer Success teams to ensure alignment, validate features, and address user challenges. Data-Driven Decisions: Use analytics and reporting tools to identify opportunities for improvement, refine features, and continuously enhance the platform s performance and usability. Qualifications: Educational Background: Bachelor s degree in Business, Computer Science, or a related field. Experience: 3+ years of experience as a Business Analyst (or similar role) with hands-on experience in at least one eCommerce platform (e.g., Shopify, BigCommerce, Magento). Familiarity with CMS and Customer Data Platforms is a plus. Research Skills: Strong ability to research new innovations, concepts, competitors, customer needs, and market trends, and translate them into product feature and improvement ideas. Analytical & Technical Skills: Comfortable with APIs, integrations, and standard analytics tools. Ability to translate data into actionable insights. Communication & Collaboration: Clear and concise communicator who can bridge the gap between technical and non-technical teams. Adaptability: Thrive in a fast-paced environment, quickly adjusting to evolving priorities and changing market demands. Innovation: Be a part of a rapidly growing company at the forefront of digital product development and innovation. Impact: Work on products that transform industries and make a positive impact globally. Collaborative Culture: Join a passionate and dynamic team where ideas are valued and collaboration is key. Career Growth: Rapidops offers opportunities for personal and professional development in a fast-paced, high-reward environment. Qualification : Bachelors degree in Business, Computer Science, or a related field.

Job Title: Solution Engineer (Sales) Location: Ahmedabad, India Job Type: Full-time About the Role: As a Sales Solution Engineer for the Experro platform, you will be a key technical liaison between our Sales team and prospective customers. You ll leverage your in-depth product knowledge, industry expertise, and consultative approach to demonstrate how Experro s solutions can meet the unique business and technical requirements of enterprise clients. Partnering closely with Account Executives, you will lead product demonstrations, craft tailored solutions, guide prospects through proof-of-concept engagements, and play a central role in driving platform adoption and revenue growth. Key Responsibilities: Technical Pre-Sales Support: Collaborate with Sales Executives to understand customer needs, present tailored solutions, and deliver compelling product demonstrations that highlight the Experro platform s capabilities and value proposition. Solution Design & Architecture: Work closely with prospects to translate their business objectives and technical requirements into solution designs leveraging Experro s features, integrations, and APIs. Proof-of-Concept Management: Lead proof-of-concept and pilot projects by setting up environments, configuring integrations, and guiding customers through hands-on evaluation, ensuring a smooth and successful technical validation process. Technical Liaison: Communicate prospect feedback, technical challenges, and feature requests to Product Management, Engineering, and Support teams to influence product enhancements and address market needs. RFP/RFI Responses: Participate in the development and review of technical content for proposals, RFPs, and RFIs, ensuring accuracy, clarity, and compliance with customer requirements. Relationship Building: Establish trusted-advisor relationships with prospects technical teams and key decision-makers, positioning Experro as a strategic partner for their digital transformation initiatives. Knowledge Sharing & Enablement: Provide training, best practices, and technical guidance to internal Sales and Customer Success teams to ensure they are well-equipped to communicate Experro s value proposition effectively. Continuous Improvement: Stay current on industry trends, competitive products, and emerging technologies to maintain a strong technical presence and continually refine solution strategies. Qualifications: Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role within the software or SaaS industry. Technical Expertise: Strong understanding of web technologies, APIs, data integrations, and cloud computing. Familiarity with e-commerce, digital experience platforms, or related enterprise software solutions is highly desirable. Communication & Presentation Skills: Exceptional ability to simplify complex technical concepts for non-technical stakeholders. Strong written, verbal, and presentation skills, with a proven track record of delivering compelling product demonstrations. Problem-Solving & Analytical Thinking: Adept at identifying customer challenges, proposing solutions, and articulating technical capabilities in a consultative manner. Comfortable with diving deep into technical details to resolve customer queries. Team Player: Experience working closely with cross-functional teams Sales, Product Management, Engineering, Customer Success to deliver an outstanding end-to-end customer journey. Adaptability & Drive: Self-motivated, highly organized, and able to thrive in a fast-paced environment. Demonstrated ability to handle multiple opportunities simultaneously while meeting deadlines and achieving objectives. Career Growth: Join a fast-growing company with opportunities for personal and professional development. Impact: Work on cutting-edge SaaS solutions impacting global enterprise clients. Dynamic Environment: Collaborate with talented teams and work in a highly innovative, fast-paced environment. Global Exposure: Work with international clients and gain exposure to a variety of industries and challenges. If you're an experienced Solution Engineer with a passion for technology, consultative sales, and SaaS solutions, we d love to have you join our Rapidops team to make a meaningful impact! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Sr. UI/UX Designer Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. About the Role: As a Sr. UI/UX Designer, you will play a key role in shaping innovative and meaningful experiences for our customers. Your work will involve ideating, collaborating with cross-functional teams, and applying design thinking principles to develop both functional and visually appealing interfaces. This position provides an opportunity to craft user experiences that positively impact the lives of users, ensuring designs are intuitive, engaging, and aligned with user needs. We are looking for someone with a passion for clean and functional design, strong UI skills, and the ability to translate complex requirements into simple and delightful user interfaces. Key Responsibilities: Design Creation: Perform visual and interaction design, creating user interfaces that are visually compelling and functionally sound. Wireframing & Prototyping: Develop high-fidelity wireframes and clickable prototypes that are structured and easy to navigate. Collaborative Development: Work with developers and other designers to build scalable and user-friendly solutions that enhance the user experience. Stakeholder Collaboration: Partner with stakeholders to understand requirements, ensuring that the delivered designs align with both business needs and user expectations. Engineering Collaboration: Collaborate with engineering teams to ensure that final designs are implemented according to specifications, meeting the highest standards. Cross-functional Collaboration: Establish effective partnerships with product, business, marketing, and design teams to craft exceptional digital user experiences. User-Centric Design: Incorporate user feedback and best practices into designs, continually iterating based on insights and feedback. UX Research & Testing: Provide guidance on UX research methodologies and testing activities to improve designs based on user behavior predictions and data. Design Standards: Contribute to defining team standards for design quality, including keeping the UI design pattern library updated and consistent. Required Skills & Qualifications: Experience: 3 - 10 years of experience in UI/UX design, particularly for websites and responsive web applications. Design Portfolio: Demonstrable UI design skills with a strong portfolio that showcases your sensitivity to user-system interactions and ability to create functional, beautiful designs. Proficiency in Design Tools: Strong proficiency in tools such as Photoshop, Illustrator, Sketch, Figma, or other visual design and wireframing tools. Wireframing & Prototyping: Expertise in creating user flows, process flows, prototypes, wireframes, and high-fidelity mockups for complex web and mobile applications. UX/UI Knowledge: Good knowledge of color theory, typography, layout, and best practices in UX/UI design. Up-to-Date with Trends: Stay current with the latest UI trends, techniques, and technologies to ensure cutting-edge designs. HTML & CSS: Basic knowledge of HTML and CSS development is required. Agile Experience: Proven ability to work within fast-paced, agile teams with rapidly evolving requirements. Time Management: Ability to meet deadlines and deliver the best results within given timelines. Flexibility & Creativity: Dedicated, result-focused, flexible, and creative with a passion for design. Collaboration & Communication: Self-motivated, strong collaborator with the ability to manage expectations and handle conflicting needs. Collaborative Environment: Work alongside talented professionals in a collaborative, fast-paced environment that encourages innovation and personal growth. Career Growth: At Rapidops, you will have opportunities to learn and grow in a dynamic, technology-driven space. Impactful Work: Your designs will directly impact user experiences and business outcomes, helping us build innovative solutions that solve real-world challenges. Work-Life Balance: We promote a healthy work-life balance, ensuring you have the resources and support needed to succeed both professionally and personally. If you are passionate about creating exceptional user experiences and have the experience to back it up, we would love to have you on our team as a Sr. UI/UX Designer!

Job Title: Digital Marketing Executive Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. Job Description: We are looking for a Digital Marketing Executive with 2 to 5 years of experience, particularly in content writing and SEO. The ideal candidate will play a key role in developing and executing digital marketing strategies to drive engagement, leads, and revenue. If you re passionate about content marketing, SEO, and digital campaigns, this is the perfect opportunity for you! Key Responsibilities: Content Creation: Write high-quality content for the website, blog, social media, email campaigns, and other marketing channels. Ensure all content is SEO-optimized and aligned with the brand s voice and style guidelines. Edit, proofread, and refine existing content for consistency and quality. Develop content that resonates with the target audience, driving engagement and interest. Digital Marketing Campaigns: Develop and manage digital marketing campaigns across various platforms such as social media, email marketing, and PPC (Pay Per Click). Track and analyze campaign performance, providing insights and recommendations for optimization. Stay updated on digital marketing trends and best practices to inform future campaigns. Optimize on-page and off-page SEO to improve website visibility and traffic. SEO Management: Use tools like Google Analytics, Google Search Console, and other SEO software to monitor and analyze SEO performance. Conduct keyword research and implement SEO strategies to enhance organic search rankings. Social Media Strategy: Develop and implement social media strategies to increase brand awareness and engagement. Manage social media content, schedule posts, and interact with followers across various platforms. Monitor trends, feedback, and engagement opportunities on social media. Email Marketing: Design and execute email marketing campaigns to nurture leads and increase conversions. Segment email lists and personalize content to enhance engagement. Analyze email performance metrics to improve campaign effectiveness. Collaboration & Reporting: Collaborate with the marketing team, sales, and product teams to develop integrated marketing strategies. Coordinate with designers, developers, and external vendors to ensure cohesive and effective campaign execution. Report on key metrics and suggest improvements for future campaigns. Requirements: Education: Bachelor s degree in Marketing, Communications, or a related field. Experience: 2 to 5 years of experience in digital marketing, with a strong emphasis on content writing and SEO. Skills & Expertise: Proven experience in creating engaging, high-quality content across various digital channels. Strong knowledge of SEO principles and best practices. Excellent writing, editing, and proofreading skills. Proficiency in using digital marketing tools (e.g., Google Analytics, Google Ads, SEMrush, Ahrefs, WordPress). Ability to create content that drives engagement by understanding the target audience. Strong analytical and problem-solving skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Excellent communication and teamwork skills. Growth Opportunities: We offer a chance to expand your skills and career in digital marketing in a fast-growing company. Collaborative Environment: Work with a dynamic team of marketing professionals, designers, and developers. Impactful Work: Your campaigns will directly impact the brand s growth and customer engagement. Work-Life Balance: We believe in a balanced work culture that supports both personal and professional growth. Qualification : Bachelors degree in Marketing, Communications, or a related field.

Job Title: Salesforce Marketing Cloud Platform Manager Location: Ahmedabad / Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 9 to 12 years Openings: 2 What You Will Do: As a Salesforce Marketing Cloud Platform Manager, you will oversee the day-to-day email marketing activities within Salesforce Marketing Cloud (SFMC), including authoring and deployment. Your key responsibilities will include: Email Campaign Management: Build, author, test, and send targeted email campaigns using Salesforce Marketing Cloud s Email Studio. Personalization & Segmentation: Leverage dynamic content and data extensions to create personalized email experiences based on customer behavior, preferences, and lifecycle stages. Optimization: Conduct A/B testing on email subject lines, content, and designs to determine the most effective strategies and continuously improve campaign performance. Deliverability Management: Monitor email deliverability and troubleshoot issues related to inbox placement, spam filters, and bounce management. Template Creation: Design and create reusable email templates based on provided designs for ongoing use within Salesforce Marketing Cloud. Skills You Should Bring: Experience: At least 8+ years of experience in working with Salesforce Marketing Cloud, particularly in authoring and deploying email marketing campaigns. Technical Skills: Expertise in Salesforce Marketing Cloud Email Studio, including email creation, dynamic content, and testing features. Familiarity with data management and integrations, including API and SQL. Experience with HTML/CSS for email template development is a plus. Certifications: Salesforce Marketing Cloud Email Specialist Certification (required). Salesforce Marketing Cloud Consultant or Developer Certifications (preferred). Soft Skills: Strong communication and interpersonal skills with the ability to collaborate effectively across teams. Excellent problem-solving skills and a keen attention to detail. Ability to manage multiple email campaigns simultaneously in a fast-paced environment. Qualities We Are Looking For: Curiosity: A constant desire to learn and explore new tools and techniques. Problem-Solving: A natural ability to identify challenges and proactively develop solutions. Optimism: A positive, can-do attitude that fosters teamwork and productivity. Proactiveness: The ability to anticipate needs and take initiative without waiting for instructions. Communication Skills: Strong desire to connect, engage, and collaborate with others effectively. Qualification : Any Graduate / Post Graduate

Job Description: We are seeking an experienced and detail-oriented Email Marketing Specialist to join our team. In this role, you will be responsible for managing and executing email marketing campaigns across various customer lifecycles, including prospecting, win-back, nurturing, retention, and transactional emails. You will work closely with other teams to create impactful email campaigns, analyze performance data, and optimize strategies to maximize engagement and revenue generation. Key Responsibilities: Campaign Execution: Produce and execute all email and SMS campaigns, including creating emails from templates, HTML coding, copywriting, asset coordination, quality assurance, and scheduling. Lifecycle Management: Support various strategic programs through manual and triggered campaigns targeting different customer lifecycle stages, including prospecting, win-back, nurturing, post-purchase, loyalty, and retention. Segmentation & Personalization: Build effective target audiences and segments for each campaign, leveraging customer data (e.g., web behavior) to personalize messaging. A/B Testing & Optimization: Develop and execute A/B tests, including subject lines, message content, CTAs, customer cohorts, send times, and new features to optimize performance. Record results and recommend improvements based on testing outcomes. Collaboration: Work with designers and copywriters to optimize email creative and templates, ensuring best practices for engagement and performance. Performance Reporting: Provide regular reports on campaign performance, including opens, clicks, conversions, revenue, and unsubscribes, and recommend strategies for improvement. Rendering & Quality Assurance: Test emails across devices, email clients, and ISPs to ensure proper rendering and user experience for the majority of subscribers. Frequency Management: Mitigate email and SMS frequency to minimize churn while maintaining engagement and aligning with business priorities. Trend Analysis & Strategy: Stay updated on global email marketing best practices, trends, and tools to continually improve campaign effectiveness and customer acquisition, nurturing, and retention. New Technology & Tools: Look for innovative ways to improve email marketing programs, integrating new technologies, tools, and best practices. Skills and Qualifications: Proven experience managing and executing successful email marketing programs. Hands-on experience with marketing automation platforms (e.g., Mailchimp, HubSpot, Marketo). Strong understanding of email regulations and compliance (e.g., GDPR, CASL). Experience with growing, engaging, and analyzing the performance of large email databases. Familiarity with building email marketing campaigns from scratch. Proficiency in Google Analytics, HTML/CSS, A/B testing, and other CMS platforms. Ability to use SQL or similar queries to analyze and report on data. Strong skills in data analytics to interpret data, suggest improvements, and optimize performance. Knowledge of SEO/SEM and how it integrates with email marketing. Excellent written communication and copywriting skills for creating compelling email content. Strong project management skills with attention to detail and ability to manage multiple projects. Experience with email creative, template creation, and testing. Desired Skills: Experience in lead generation through email marketing. Knowledge of testing tools and methods for improving email performance. Ability to suggest innovative strategies based on competitor analysis and global trends. Competitive salary, up to 10,00,000. Be a key player in a dynamic, fast-growing team. Opportunity to drive impactful campaigns with measurable outcomes. Continuous professional development in the latest email marketing tools and best practices. Collaborative environment with a focus on innovation and results. If you are an experienced Email Marketing Specialist with a passion for creating engaging campaigns and driving measurable success, we d love to hear from you. Apply now to join our team and take your career to the next level!

About Cencora Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Responsibilities: Loads, unloads of packages scheduled for pickups/deliveries Checks correctness and completeness of consignment during pickups/deliveries Consults with dispatching on best route available for a timely delivery/pickup Must make sure that the House Way Bill is properly completed by shipper and/or consignee Uses cell phone to immediately report on progress or problem of deliveries, pick ups and to secure permanent availability Verifies good order of packages and/or envelopes Provides a communication link between customers and office staff Any customer feedback must immediately be reported to operation; assure that all tasks assigned to him is fulfilled in a correct and timely manner Must maintain excellent cooperation with other team members Must be courteous with all customers and must always use proper language Must be dependable and avoid unexcused absence Must be presentable, wear clean clothes and well-kept at all times Always follow safety of work Requirements: Valid Driving License Gujratilanguage - native or C1 Ability to read and write English Must have knowledge of Indian transport system and traffic rules Must be attentive to details Must be discipline with good conduct Must be courteous at all times Computer literacy will be an advantage Experience in logistics, cold chain, courier is preferred Reports Directly To: Operations supervisor / Operation Executive / Branch Manager What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: World Courier (India) Private Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Summary: International Business Development is a dynamic professional who is well versed with process of Business to Business (B2B) and Business to Customer (B2C) sales. This individual needs to be excellent in strategic planning, and device strategies to achieve the desired goals. This person needs to be self-driven, goal oriented and passionate to achieve the Key Result Areas. Job Responsibilities: Responsible for B2B & B2C international sales; Planning strategies to win selected accounts Accountable for achieving Quarterly & Annual Sales Target Responsible for overall planning, strategy, direction, and control of international sales. Responsible for building and maintaining sales pipeline in Dynamics CRM and submitting required sales forecasts. Responsible to take complete ownership of accounts and handling customers queries/complaints Required to communicate with operations team on timely basis for the opportunity stages in sales cycle Ensuring that all contractual agreements done with the clients are fulfilled to their expectations Coordinate with the internal team to understand the solutioning and take the business ahead. Establish network with B2B and B2C decision makers and convert relationships into sales Focus on revenue generation and making sure that overall targets are achieved Source new opportunities from tools like LinkedIn & other DB sites Required Qualifications/Skills: Minimum 2 years of B2B / B2C sales experience preferably ERP, CRM, BI etc. in international market; Experience of working with US clients is desirable Readiness to work in International time zones as per business requirements B.Tech. + MBA (Marketing) Preferred. High level of energy, drive, intellect, enthusiasm, initiative, and commitment; including the ability to work in a high pressure, fast moving environment Self-motivated to expand professional knowledge of MS Dynamics Products skills Excellent verbal & written communication skills in English. The candidate will regularly conduct presentations for clients Goal oriented, pro-active and go-getter attitude that allows to take responsibilities Proven ability to collaborate with colleagues and cross functional team members Charisma and optimism in day-to-day work as well as patience, confidence and determination in the goal realization Social media marketing skills is desirable Advanced knowledge of MS Office Compensation: Intech offers competitive compensation comprising of fixed base pay with a performance Linked Incentive earned on the basis of achievement of objectives and company performance. This position will have a sales and profitability target-based incentives. Intech allows flexible working hours & travel allowance. Job Location: Ahmedabad About Intech: Intech Systems is a fast-growing IT services organization, with offices in India and the US. The company has evolved from its humble beginnings and has emerged as one of the most reliable IT services companies across India. Today, Intech stands out in the market as a Microsoft Dynamics Gold Partner and is one of the Elite Managed Partners of Microsoft. Intech offer a range of products aimed at delivering transformative state-of-the-art technology solutions, including Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics CRM, and Microsoft Azure. In addition, Intech also offers a range of complementary business solutions such as Microsoft SharePoint, Business Intelligence, Human Resources Solutions, and Mobility Solutions, which are integrated with the Dynamics suite to help enhance productivity for organizations. Qualification : B.Tech. + MBA (Marketing) Preferred.

Role Overview We are seeking a Warehouse & Distribution Manager to ensure efficient warehouse operations while strictly adhering to regulatory and safety standards. The role requires overseeing material receiving, storage, and shipment processes while maintaining quality and compliance with cGMP and non-GMP requirements. The Warehouse & Distribution Manager will also be responsible for maintaining documentation, training warehouse personnel, and ensuring seamless execution of warehouse and distribution activities. Key Responsibilities 1. Warehouse Process Improvement and Development Continuously develop and improve warehouse and distribution processes to increase operational efficiency and compliance. Ensure all operations adhere to the company's Standard Operating Procedures (SOPs) and regulatory requirements. 2. Material Handling and Storage Manage material receiving and storage at designated locations to ensure efficient operations. Perform periodic physical stock verification and track material expiry by generating GPM (Goods in Process) reports. Ensure timely and accurate material issuance for packaging jobs according to requisition slips or GPM schedules. 3. Documentation and Compliance Strictly maintain all required cGMP and non-GMP documents for warehouse activities. Update all GPM transactions promptly to ensure accurate record-keeping. Review and implement master documents, including SOPs, forms, and protocols for warehouse equipment qualifications and validations. 4. Safety and Security Safeguard the warehouse environment concerning material, personnel, and equipment handling. Ensure that the facility maintains regulatory standards for audits and customer inspections. Participate in warehouse safety audits and manage return and destruction activities as per company protocols. 5. Training and Development Ensure all warehouse team members are thoroughly trained on equipment, SOPs, and necessary documentation. Coordinate cross-functional department activities once training requirements are met. 6. Audit and Compliance Readiness Successfully face client, regulatory, and internal audits by preparing and maintaining necessary documentation and reports. Ensure alignment with all GMP regulatory requirements and pre-audit activities. 7. Reporting and Communication Prepare and review weekly and monthly reports on warehouse activities and material stock levels. Coordinate with other teams to develop, approve, and procure necessary materials for warehouse and distribution activities. 8. Project Management Take responsibility for new project work and align warehouse activities with organizational needs. Qualifications Educational Background: Bachelor s degree in a related field or equivalent experience. Certification in Warehouse Management or Supply Chain Management is a plus. Experience: Minimum of 5 years of experience in warehouse management, preferably in a regulated industry such as pharmaceuticals or life sciences. Experience with cGMP and non-GMP documentation and compliance requirements. Experience in overseeing warehouse safety, audits, and team training. Skills: Strong knowledge of warehouse management systems (WMS) and inventory management. Proficiency in using ERP systems (e.g., SAP). Excellent attention to detail and organizational skills. Ability to work effectively in a cross-functional team environment. Strong communication and interpersonal skills. Why Thermo Fisher Scientific? At Thermo Fisher Scientific, our global team shares a common set of values: Integrity, Intensity, Innovation, and Involvement. By joining us, you ll work alongside passionate colleagues who are dedicated to accelerating research, solving complex challenges, and improving the lives of patients worldwide. With over 100,000 employees globally, we encourage diverse experiences, backgrounds, and perspectives to drive innovation and make a difference in the world.

Responsibilities Achieve growth and hit sales targets by successfully managing the sales team. Design and implement a strategic business plan . Build and promote strong, long-lasting customer relationships by partnering with customer and understanding their needs. Present sales, revenue and expenses reports and realistic forecasts to the management team. Should have excellent communication skills, Good personality Interested Experience should include Web/Mobile Project knowledge Experience in handling international clients High level idea on data science and AI/ML related project About Company Sufalamtech is a full-fledged IT service driven company providing precision Web Development and Mobile Development services which ultimately results in the development of state-of-the-art Software Development solutions to our customers.

Description We are looking for a creative and results-driven Marketing Manager to lead our marketing efforts and drive brand awareness, customer engagement, and revenue growth. The Marketing Manager will be responsible for developing and executing strategic marketing plans, managing multi-channel campaigns, and analyzing performance metrics to optimize marketing ROI. The ideal candidate is a seasoned marketer with a passion for storytelling, a deep understanding of digital marketing channels, and a proven track record of driving successful marketing initiatives for IT industry. Responsibilities Develop and execute comprehensive marketing strategies to achieve business objectives and drive brand awareness and customer acquisition. Lead cross-functional teams to develop and implement integrated marketing campaigns across digital, social media, email, content marketing, and traditional channels. Collaborate with internal stakeholders, including product management, sales, and customer success, to align marketing initiatives with product launches, promotions, and customer engagement initiatives. Manage marketing budgets, track expenses, and analyze ROI to ensure efficient allocation of resources and drive maximum impact. Develop and maintain brand guidelines, ensuring consistency across all marketing collateral and communications. Conduct market research and competitive analysis to identify trends, opportunities, and threats in the market landscape. Utilize marketing automation tools and CRM systems to segment audiences, personalize messaging, and track campaign performance. Monitor and analyze key performance indicators (KPIs) such as website traffic, conversion rates, and customer engagement metrics to measure marketing effectiveness and identify areas for optimization. Stay abreast of industry trends, emerging technologies, and best practices in marketing, and leverage insights to continuously innovate and improve marketing strategies and tactics. Requirements Bachelor's degree in marketing, business administration, or related field; MBA or equivalent preferred. 5+ years of experience in marketing roles, with a focus on digital marketing, demand generation, and brand management. Proven track record of developing and executing successful marketing campaigns that drive brand awareness, customer acquisition, and revenue growth. Strong analytical skills and ability to interpret data, analyze trends, and make data-driven decisions to optimize marketing performance. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization. Proficiency in marketing automation platforms (e.g., HubSpot, Marketo), CRM systems (e.g., Salesforce), and analytics tools (e.g., Google Analytics, Adobe Analytics). Creative thinker with a passion for storytelling and the ability to develop compelling messaging and content that resonates with target audiences. Self-motivated and results-oriented, with a strong sense of ownership and accountability for achieving marketing objectives.

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 3 5 years Reporting To: Head Global Trade Finance Company: KredX About GTX GTX is a licensed International Trade Financing Services (ITFS) platform operating under IFSCA, designed to support exporters and importers with cross-border working capital needs. Headquartered in GIFT City, our tech-driven platform combines innovative financial solutions with market expertise to simplify and scale global trade financing. Role Overview We are expanding our Global Trade Finance (GTX) vertical and are looking for a highly motivated and experienced Relationship Manager to join our team. In this role, you will be responsible for structuring and executing trade finance transactions, managing client portfolios, building strategic relationships, and ensuring compliance across all operations. You'll work closely with exporters, importers, financial institutions, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute various trade finance products such as export factoring, LC, SBLC, forfaiting, buyer s/supplier s credit, etc. Manage and grow a portfolio of corporate clients engaged in international trade. Identify cross-selling opportunities and strengthen client relationships through customized financing solutions. Operational & Risk Oversight Ensure thorough execution of documentation, credit appraisal, compliance checks (KYC/AML), and risk assessments. Oversee transaction lifecycles, including disbursals, repayments, collateral management, and flow monitoring. Coordinate with compliance, risk, and legal teams to ensure risk mitigation across deals. Banking & Institutional Partnerships Liaise with banks (domestic & international), NBFCs, ECAs, and factoring partners for deal structuring and closures. Negotiate terms, pricing, and exposure limits with funding institutions to secure optimal outcomes. Strategic Initiatives Contribute to the development and automation of trade finance products and processes. Monitor global trade trends, regulatory updates (UCP, URDG, FEMA, RBI), and customer behaviors to inform strategy. Candidate Profile Education & Experience 3 5 years of experience in trade finance roles at banks, NBFCs, fintechs, or corporate treasury teams. Certifications such as CDCS or CITF are advantageous. Strong knowledge of trade finance instruments, international regulatory frameworks, and cross-border trade dynamics. Skills & Competencies Proficient in trade documentation, credit analysis, and risk management. Strong analytical thinking and structured problem-solving abilities. Excellent communication, negotiation, and client relationship management skills. Be a part of a high-impact, high-growth vertical with international exposure. Work in a fast-paced, innovation-driven environment backed by strong institutional support. Lead and contribute to digital-first, transformative trade finance initiatives.

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.