Customer Relationship Executive Logistics Jobs in Hyderabad

193 Jobs Found

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Inside Sales Executive

Gspann

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

Position: Inside Sales Executive Location: Noida Department: Sales Employment Type: Full-Time Company: GSPANN Technologies About the Role: GSPANN is looking for a motivated Inside Sales Executive to fuel our sales pipeline through outbound prospecting, lead generation, and scheduling sales engagements. This role is ideal for someone with strong communication skills and experience in IT services sales, who thrives in a fast-paced environment. Key Responsibilities: Drive lead and opportunity generation by proactively reaching out to prospects via calls, emails, and social media. Execute cold calling campaigns targeting 70-100 calls per day to identify and qualify leads. Coordinate and schedule meetings for sales and pre-sales teams with qualified prospects. Conduct customer surveys to gather insights that improve outreach effectiveness. Identify and invite prospects to relevant events and marketing campaigns. Promote awareness of GSPANN s IT services, including Content Management Systems (CMS) and eCommerce solutions. Collaborate with marketing and sales teams to support integrated lead generation strategies. Maintain and update CRM records accurately and timely. Skills and Experience: Basic understanding of CRM tools and sales processes. Familiarity with the U.S. market, industry domains, and organizational structures at various seniority levels. Prior experience in software or IT services sales or lead generation is preferred. Clear and effective verbal and written communication skills. Strong organizational and multitasking abilities. Ability to work under pressure and meet daily call and outreach targets. Adaptability to night shift schedules. Team player with a positive attitude and enthusiasm for learning. Stable work history demonstrating reliability and commitment.

Sales Inside Sales Executive Sales Executive Executive Sales
OF

Sr. Relationship Executive / Relationship Executive

Orra Fine Jewellery

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

Position: Sr. Relationship Executive / Relationship Executive Locations: Hyderabad Job Overview: We are looking for dynamic and driven Relationship Executives to join our growing team. This role involves direct customer engagement, promoting company schemes, and building strong client relationships through field visits and personalized sales strategies. Ideal candidates should be self-motivated, confident communicators with a customer-first mindset. Key Responsibilities: Actively promote and enroll customers into company schemes and loyalty programs Conduct field visits to customer homes or workplaces based on leads provided by the Branch Manager Educate customers on the benefits and features of various financial schemes offered by the company Build and maintain a strong customer database through consistent follow-ups and relationship management Conduct cold calling and schedule appointments with prospective clients Organize and participate in exhibitions, in-store events, and local promotional activities Drive corporate and institutional tie-ups with hotels, clubs, government offices, etc. Ensure timely execution of special activities related to scheme maturity and renewals Collaborate with internal teams to plan and execute outreach campaigns and promotional strategies Achieve daily, weekly, and monthly sales targets through outdoor marketing and customer engagement Requirements: Proven sales or customer relationship experience is an advantage Strong interpersonal and verbal communication skills Confident, self-motivated, and target-driven personality Ability to work independently and as part of a team Good understanding of customer behavior and market dynamics Knowledge of financial instruments/products is a plus Willingness to travel locally and conduct door-to-door customer visits Resilient, diligent, and proactive in approach Basic numerical skills and ability to understand sales data or financial reports

Sr. Relationship Executive Sr. executive Relationship executive
IN

Program Director - Coe

Innovapptive

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Position: Program Director Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by connecting front-line workers, back-office teams, and assets via a patented, code-free platform integrated with SAP and IBM Maximo. Our mobile solutions digitize complex, paper-based maintenance, operations, and supply chain processes, empowering leading global brands like Shell, UNICEF, and Reckitt Benckiser to improve asset uptime, productivity, and safety. Backed by Tiger Global and Vista Equity Partners, we aim to empower 350 million industrial workers worldwide with innovative connected worker experiences. Role Overview: We are seeking a Program Director to lead our Center of Excellence (COE) based in Hyderabad. Reporting to the VP of Professional Services, you will oversee the on-time delivery of a portfolio of projects managed by multiple Project Managers, establish and evolve PMO processes, manage project financials, and mentor project teams. You will also manage key customer relationships, support pre-sales activities, and serve as the escalation point for project risks and issues, ensuring exceptional customer satisfaction throughout implementation. Key Responsibilities: Program Leadership Provide thought leadership and strategic guidance to customer executives and implementation teams. Lead multiple projects across customers, ensuring governance, methodology, and best practices are followed. Establish and evolve COE processes, implementation methodologies, and governance models. Communicate portfolio status and risks to senior leadership. Support scoping, estimation, and proposal/SOW creation in collaboration with sales teams. Program Management Manage resource allocation and staffing based on customer needs. Build and maintain strong customer relationships and stakeholder engagement. Ensure SLA/KPI compliance and customer satisfaction across projects. Manage portfolio financials, including P&L oversight and budget adherence. Support recruitment and hiring of Project Managers. Project Management Oversight Enforce adherence to delivery methodologies and best practices across projects. Oversee project delivery quality, timelines, and budget compliance. Guide Project Managers in risk, issue resolution, and RAID management. Resolve escalated issues, manage team dynamics, and mentor delivery teams. What You Bring: Required Qualifications: 5+ years in program director or senior management roles. Deep knowledge of project/program management frameworks (Waterfall, Agile). Strong expertise in performance metrics, data analysis, budgeting, and reporting. Proficiency with MS Office and program management tools (Smartsheet, MS Project, Basecamp, etc.). Excellent organizational, leadership, and communication skills. Strategic business acumen and executive presence. Proven experience managing large SAP or SaaS implementation programs (EAM, PM, MM, WM, EWM). Skilled at prioritization, planning, and delivering complex projects. Preferred Qualifications: Bachelor s or Master s degree in management or relevant field. Experience with Big 5 consulting firms as associate partner/partner. Familiarity with JIRA project management, reporting, and dashboards. Industry knowledge in Mining, Utilities, Chemicals, Oil & Gas. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to lead impactful projects with global brands. Competitive salary and comprehensive benefits including family medical insurance and parental leave. Generous vacation and paid time off. Bi-annual performance reviews aligned with OKRs. Continuous learning through extensive e-learning resources. Participation in diverse interest groups and team activities. Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion, providing equal consideration regardless of protected status under applicable laws. Qualification : Bachelors or Masters degree in management or relevant field.

Director Program Director Coe Full-Time Program Management
KS

Presales Engineer

Kanerika Software

3+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Presales Engineer Location: Hyderabad, India About the Role As a Presales Engineer at Kanerika, you will play a pivotal role in crafting compelling solutions that resonate with clients and drive business success. You'll collaborate closely with sales, delivery, and solutioning teams to respond to client opportunities with precision, agility, and strategic insight. Key Responsibilities Customer Engagement & Soft Skills Communicate effectively with stakeholders at all levels, including C-level executives. Build strong, trust-based relationships to facilitate smooth project execution. Ask insightful questions to uncover hidden client needs and context. Leverage collaboration tools such as MS Teams, OneDrive, calendars, and proposal templates efficiently. Deliver compelling presentations tailored to the audience, emphasizing value and fit. Support negotiation efforts related to resources, estimates, and timelines. Agility & Responsiveness Lead bid kickoffs with speed and precision, aligning the right internal teams. Maintain strict adherence to bid timelines and planning processes. Ensure timely follow-ups and reminders throughout the bid lifecycle. Demonstrate proactive risk identification and early deliverable planning, such as mock-ups and early win themes. Delivery Quality & Process Compliance Ensure consistently high-quality, well-articulated language across proposals. Customize document structures based on standard templates or RFP-specific requirements. Guarantee completeness and accuracy of functional, technical, and creative proposal content. Comply with internal processes and maintain a knowledge repository. Produce visually polished documents with consistent formatting and adherence to brand or client standards. Strategic Intelligence & Value Addition Provide the bid team with valuable insights on client industries, competition, and potential budgets. Identify and empathize with underlying customer challenges. Weave win themes throughout proposals and craft compelling executive summaries. Validate proposed solutions and estimates critically and constructively. Ensure the executive summary is factually accurate and strategically impactful from the outset. Leveraging Organizational Expertise Curate and include relevant case studies aligned with the client s context. Engage the best internal experts based on opportunity specifics. Apply learnings from previous presales efforts to enhance new deliverables. Collaborate with support functions such as Legal, HR, and Information Security when needed. Qualifications & Requirements Must-Have MBA from a reputed institute. Minimum 3 years of experience in IT Presales. Soft Skills Excellent written and verbal communication. Strong presentation and interpersonal skills. Adaptable, diligent, and collaborative work ethic. Technical Skills Solid understanding of presales methodologies and lifecycle. Foundational knowledge of business analytics and AI concepts. High levels of emotional and intellectual intelligence (EQ & IQ). Culture & Perks Open Door Policy: Transparent communication across all levels. Open Office Environment: Encourages collaboration and innovation. Flexible Working Hours: Empowering work-life balance. Employee Referral Program: Incentives for bringing in top talent.

Presales Engineer Presales engineer Full Time Full-Time
ZE

Executive Assistant To The Vice President, Product & Engineering

Zeta

2+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Executive Assistant to the Vice President, Product & Engineering Location: Hyderabad, India Job Type: Full-time About Zeta Zeta is a next-gen banking tech company revolutionizing the way banks and fintechs launch modern banking products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship product, Tachyon, is the world s first modern, cloud-native, fully API-enabled banking stack. With over 20 million+ cards issued globally, Zeta partners with some of the largest banks and fintechs to modernize customer experience and core banking infrastructure. Backed by SoftBank, Mastercard, and other top-tier investors, Zeta is valued at $1.5 billion, with a workforce of 1700+ employees (70% in R&D), spread across the US, EMEA, and Asia. Role Summary Zeta is looking for a proactive, organized, and detail-oriented Executive Assistant to support the Vice President of Product and Engineering. This role is based in Hyderabad and requires a high level of professionalism, efficiency, confidentiality, and the ability to manage multiple responsibilities in a dynamic, global environment. Key Responsibilities Manage and coordinate a dynamic calendar: appointments, meetings, and global conferences. Handle end-to-end travel arrangements: visas, flights, accommodation, transport, etc. Serve as a point of contact for internal teams and follow up on cross-functional action items. Draft, manage, and respond to professional emails and communication with internal and international stakeholders. Track project statuses and ensure the VP is informed of updates and deadlines. Conduct research and prepare briefing notes and reports as needed. Ensure confidentiality and discretion in handling sensitive information. Organize and manage key events, meetings, and social gatherings. Support on project management tasks, including timelines, documentation, and coordination. Stay updated with industry trends relevant to the product and engineering domains. Skills & Attributes

Executive Assistant Executive Assistant Assistant executive Vice
SA

Operations Program Manager

Salesforce

10+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Operations Manager Operations manager Manager operations Program manager
MC

Logistics Asset Manager

Meta Careers

3+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Logistics Asset Manager Location: Hyderabad, India Full Time Company: Meta Meta s Enterprise Operations Supply Chain is focused on delivering integrated, scalable, and robust services to meet internal IT needs while supporting an expanding product and service portfolio. We are seeking an experienced Logistics Asset Manager to lead the end-to-end lifecycle of asset and inventory management, process automation, and regional service integration for logistics operations in India. This full-time role is based in Hyderabad and requires less than 20% travel. Key Responsibilities: Lead ideation and development of scalable logistics processes to support Meta s evolving internal products and services. Own and manage asset lifecycle operations and inventory management systems across supported business streams. Serve as a regional/country-specific IT logistics service owner, overseeing operations, governance, health & safety compliance, and continuous improvement. Drive service integration for new business streams and define operational success metrics. Maximize supply chain efficiency through automation and process innovation in a fast-evolving environment. Ensure compliance with internal audit, trade regulations, tax, and accounting procedures. Establish and maintain relationships with suppliers, partners, and internal stakeholders. Collaborate cross-functionally across departments and geographies to standardize and optimize asset management services. Provide operational insight and recommendations to minimize risk and improve service levels. Minimum Qualifications: 3+ years of experience in supply chain operations, logistics, or asset management. Hands-on experience with enterprise inventory management and ticketing systems. Experience in forward and reverse logistics with regionally or globally dispersed teams. Strong process improvement and customer SLA management capabilities. Bachelor s degree or equivalent experience in logistics, operations, or a related field. Proven communication skills to convey new concepts to cross-functional stakeholders. Problem-solving mindset with experience managing ambiguity and delivering results. Preferred Qualifications: Knowledge of compliance, financial, and secure supply chain frameworks. Data-driven mindset with experience in operational metrics and KPI evaluation. Background in IT hardware asset management. Experience working in dynamic, fast-paced environments with changing priorities. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to WhatsApp and Messenger, we empower billions around the world. Now, we're advancing toward immersive experiences such as AR and VR to build the next evolution in social technology. Come help shape the future beyond the screen. Equal Employment Opportunity: Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy or related conditions), sexual orientation, gender identity or expression, age, veteran status, disability, or other legally protected status. Qualification : Bachelors degree or equivalent experience in logistics, operations, or a related field.

Logistics Asset Manager Logistics Manager Manager Logistics
MT

Business Operations Analyst

Milestone Technologies

5-7 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Business Operations Analyst IT Managed Services Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, Milestone has supported enterprise clients with IT transformation, innovation, and operational agility. We specialize in solutions like Application Services, Digital Product Engineering, AI/Automation, and ServiceNow. With over 3,000 employees, Milestone continues to drive industry-leading innovation through a people-first approach and collaborative work culture. Job Overview Milestone India is seeking a talented and dynamic Business Operations Analyst to join the Business Operations team. The role involves supporting Onshore Service Delivery Executives (SDMs) and Managers globally. You will analyze data, identify business opportunities, and improve operational efficiency. This position requires excellent attention to detail and the ability to work with multiple stakeholders. How You Will Make an Impact Review Business Policies & Processes: Analyze data and business information to identify opportunities for improvement and optimize operations. Financial Performance Reporting: Generate dashboards/reports on costs vs revenue for key customers. Identify cost-saving initiatives, billing leakages, and profitability opportunities. Cross-functional Collaboration: Work closely with executive management, delivery, sales, and finance teams to achieve company goals. Timecard Administration: Ensure accurate recording and billing of hours across multiple programs. Billing Analysis: Provide billing recaps and analysis for the delivery team to take corrective actions. Template Standardization: Standardize reporting templates for CSAT, QBRs, MBRs, and other KPIs. Customer NPS Reporting: Track and follow-up on customer NPS scores and provide reporting insights. SLA/KPI Reporting: Report on project SLAs, KPIs, and CPI index to measure performance. Process Automation & Centralization: Identify opportunities to centralize mundane tasks, automate processes, and reduce human errors. Vendor Feedback: Provide periodic feedback based on data and SLAs to improve efficiency and reduce costs. Financial Data Presentation: Present financial insights to key customers and internal stakeholders. Strategic Financial Planning: Experience in finance management, operations, budgeting, cost control, and M&A. Customer Billing: Centralize and validate billing accuracy across clients and vendors. Contract Management: Track SOW/CR renewals and ensure timely amendments and follow-up with stakeholders. Resource Tracking: Ensure resources are properly billed from day-1, tracking hires, terminations, and role movements. Adhoc Project Support: Handle new projects, assess, plan, and execute with support from the Team Lead. What You Will Need to Succeed Experience: At least 5-7 years in a Business Operations Analyst role, with 7-9 years of hands-on IT experience. Self-driven: Ability to work independently with minimal supervision. Analytical Skills: Strong analytical and organizational skills to enhance business performance and improve processes. Reporting Skills: Ability to generate insightful reports and present data to management and customers. Financial Acumen: Knowledge of finance and delivery to improve profitability and reduce delivery costs. Advanced Excel Skills: Strong proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Workday). Collaboration: Proven ability to build positive, constructive relationships with superiors, peers, and stakeholders. Agility: Willingness to stretch and contribute as needed. Exceptional Communication: Excellent verbal and written communication skills to interface with various teams. At Milestone, we believe in providing a collaborative, inclusive environment where employees are empowered to reach their full potential. By working at Milestone, you will have the opportunity to contribute to transformational IT solutions, enhance your skill set, and work with cutting-edge technologies.

Business Operations Business Operations Analyst Business Analyst
AI

Sr Sales/sr Business Development Manager-gcc

Anlage Infotech (india) P Ltd

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Sr. Sales / Sr. Business Development Manager GCC Region Location: Hyderabad Job Type: Full-Time Department: Sales & Business Development Industry Focus: GCC (Gulf Cooperation Council) Market Job Summary: We are looking for a dynamic and driven Senior Sales / Business Development Manager with deep experience in GCC market development, enterprise client acquisition, and strategic sales execution. This role is ideal for a sales leader who thrives in high-impact environments and has a strong network of decision-makers in the GCC region. Key Responsibilities: Develop and implement strategic business plans to acquire and grow clients in the GCC landscape. Re-engage past clients using your existing network and industry relationships. Conduct detailed market research to identify emerging opportunities and evolving customer needs. Prepare and deliver high-impact sales presentations, pitches, and proposals tailored to potential clients. Work closely with cross-functional teams to ensure client expectations are met with excellence. Negotiate contracts and close profitable deals aligned with business goals. Stay updated on market trends, industry challenges, and competitor offerings. Represent the organization at leading industry events, forums, and conferences such as NASSCOM, ET Now, etc. Qualifications & Skills: Proven experience in hunting sales and acquiring enterprise clients with multi-million-dollar portfolios. Strong track record of business acquisition and adding new logos to the client base. Minimum 5 years of experience in sales or business development, focused on the GCC market. Established network and client rolodex in relevant sectors. Strong ability to drive the sales process from planning through successful closure. Exceptional negotiation, presentation, and communication skills. Prior participation in industry events such as those hosted by NASSCOM, ET Now, etc.

Sr Sales Sr sales Business Sales business
KO

Business Development Representative

Kore.ai

2-7 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Opening: Business Development Representative Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from various industries such as banking, insurance, healthcare, telecom, retail, and manufacturing, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have saved over $500M for these companies. Our product portfolio includes SmartAssist (AI-first cloud contact center as a service), BankAssist (AI-powered virtual assistant for retail banking), SearchAssist (AI-first conversational cognitive search engine), and workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist. Kore.ai is recognized as a leader by top industry analysts like Gartner, Forrester, IDC, ISG, and Everest. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, and has offices in India, the UK, Germany, Korea, and Japan. With a fast-growing team and $73.5M in Series C funding, we are on a mission to push AI innovations to the next level. About the Role We are looking for a Business Development professional with experience engaging with VP and C-Level Executives. Your role will involve navigating existing customer relationships and identifying new sales opportunities through referrals, phone outreach, LinkedIn, and email campaigns. As the first point of contact with prospects, the ideal candidate will excel in researching leads, nurturing relationships, and navigating through customer accounts to find new opportunities. Key Responsibilities Lead Generation: Use LinkedIn, email, and phone calls to generate new sales opportunities by engaging with CXO/VP-level contacts in the North American enterprise segment. Consultative Conversations: Identify prospects needs and recommend appropriate products/services through consultative conversations. Conduct deep account research to identify economic and functional buyers. Relationship Building: Build long-term, trusting relationships with prospects to qualify leads as sales opportunities through a repeatable nurture motion. CRM Management: Accurately update and maintain HubSpot CRM and other marketing systems. Discovery Meetings: Set up discovery meetings between customer contacts and sales executives to further discuss business opportunities. Qualifications & Experience Experience: 2 7 years of business development or inside sales experience, with a proven track record of setting up discovery calls and generating qualified opportunities. Communication Skills: Strong communication skills via phone and email, with the ability to engage prospects effectively. Problem-Solving: Creative problem-solving approach and strong analytical skills. Market Experience: Experience working in the North American market, preferably in the SaaS, CX, or EX space. Sales & Marketing Knowledge: A strong understanding of both the sales and marketing funnel. Shift Flexibility: Open to working in North American shift timings. Proficiency in Tools: Proficiency with HubSpot CRM or similar tools such as 6Sense, Outreach.io, Loom, Orum, etc. Education Qualification Bachelor s or Master s in Business Administration (or equivalent). Be part of a fast-growing leader in the AI space, helping global enterprises deliver world-class customer and employee experiences. Work with cutting-edge technologies in an innovative and collaborative environment. Contribute to the expansion of Kore.ai s enterprise customer base, helping drive AI adoption across industries. Develop your skills and grow professionally in a dynamic, fast-paced organization with a strong vision for the future. About Kore.ai Kore.ai is an AI-powered platform that enables businesses to create conversational AI applications, improving customer experience and employee productivity. We are a fast-growing, innovative company with a global presence, supporting clients across multiple industries. Join our team and be a part of revolutionizing enterprise automation and customer service with AI. Qualification : Bachelors or Masters in Business Administration (or equivalent).

Business Development Business Development Representative Business development representative
ZS

Business Development Manager

Zessta Software Services Pvt.ltd.

4-12 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Business Development Manager Company Name: Zessta Job Type: Full-time Responsibilities: Collaborate with management on sales goals and business development plans to drive company growth at Zessta. Get fully acquainted with all products and services offered by Zessta to effectively present to potential clients. Make multiple outbound calls to potential clients and successfully close sales. Create and maintain an organized database of prospective clients. Research target accounts, identify the right prospects, and generate interest via phone calls and emails. Network and initiate dialogues with senior executives in corporate companies to build strong relationships. Run customized email campaigns with concise messaging to generate quality leads. Leverage social media platforms like LinkedIn to generate leads and build business relationships. Arrange and schedule business meetings with prospective clients to further discuss opportunities. Understand client needs, address potential questions, and engage in follow-up calls to maintain ongoing relationships. Skills and Experience: Proven experience in full-cycle sales, from initiation to close. Excellent written and verbal communication skills with the ability to communicate professionally and confidently, particularly with C-level executives. Strong research skills to identify and prospect potential clients. Experience in lead generation and prospect management. Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel). Ability to develop and maintain strong relationships with both current and potential clients. Education and Experience: Bachelor s or Master s degree from premier institutes (preferred). 4-12 years of relevant experience in business development, sales, or a similar role. What We Offer: Competitive salary with performance-based incentives. Opportunities for career growth and skill development. The chance to work in a dynamic environment and contribute to the company s success. If you have the experience and passion for driving business growth and establishing meaningful client relationships, we'd love to hear from you. Apply now to join our team at Zessta! Qualification : Bachelors or Masters degree from premier institutes (preferred).

Business Development Business Development Manager Business manager
IE

Senior Officer, Corporate Administration

Iq Eq Regcom Limited

3-5 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Description Responsibilities Drawing on your existing experience in Corporate, Company or Fiscal law you will be responsible for coordinating the day to day administrative and legal formalities for our varied and complex client portfolios. This will include real estate and corporate entities including trusts and companies. You have to be highly organized, reliable, work independently, pay close attention to details and know your subject matter as you will be dealing with queries relating to legal matters of holding companies. You will build strong customer relationships with existing and new clients, banks and other external parties, gaining insight into their needs and delivering customer-centric solutions also ensuring we meet our legal and contractual requirements. Compliance and regulations has never been more complex; you ll need to ensure we comply and meet our KYC obligations by preparing, monitoring and maintaining robust client files, safeguarding from potential risks. You are able to support young team members and reviewing their work. You will lead board and shareholders meetings, reviewing related minutes, agreements and documentation. We are never complacent and always encourage our people to look for ways to improve our business; here everyone s opinion counts and we will value your contribution. Your long-term career goals are important to us too. We want to make sure we re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. Qualifications Qualifications You have a Bachelor or Masters degree in Corporate / Company Law and CS Semi qualified. 3 to 5years of legal experience inthe financialsector. Your communication skills are excellent, both verbal and in writing inEnglish; You have strong analytical skills and mature judgment; You re Client focused, Organized and Accurate Company description IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. Qualification : You have a Bachelor or Masters degree in Corporate / Company Law and CS Semi qualified.

Senior Officer Senior officer Corporate Administration
MI

Solution Architecture Apps

Microsoft

14+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Overview At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft s mission of empowerment and cutting-edge technology - to life for the world s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Qualifications Required/Minimum Qualifications Bachelor's degree OR Master s degree in computer science, Information Technology, Engineering, or related field AND 14+ years experience in developing technology solutions, practice development, architecture, and consulting. Additionalor Preferred Qualifications Technical or Professional Certifications Inclusive and collaborative driving teamwork and cross-team alignment. Strong partner relationship management and solution development skills. Conversant knowledge of competing platforms and solutions. Strong executive presence including communication and presentation skills with high comfort to large and small technical audiences. Problem solving mentalityleveraginginternal and/or external resources, conflict resolution, and follow through with partners. Orchestration of application development lifecycle. Demonstrable architecture, design, implementation, and/or support of complex application architectures Candidates must alsodemonstrate the abilityto adapt tonew technologies, learn quickly, and understand relevant cloud trends is required. Other The job may require travel. Fluent English verbal and written communications skills area must. /span> Responsibilities Architecture and Design Leverages a structured approach to architecture projects using existing methodologies (e.g., Waterfall, Agile, Iterative) that make use of existing reference architecture and establishedarchitectural styles and design patterns. Defines and documents the Architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution Leads cost-based and technology-based discussions to explain the architecture in terms of its build, deployment, and ongoing operational use todeterminecustomer appetite for the business solution. DemonstrateROI that the business solution realizes. Collaborates with the Project Manager to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts (POCs) and pilots. Collaborates with business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify requirements and constraints. Manages and resolves ambiguity in the requirements and documents assumptions and implications where it cannot be resolved. Drives development and execution of Test Plans to prove that each requirement/constraint has been implemented as expected by the customer. Collaborates with Project Manager and Account Team toidentify, categorize, and communicate business and technical risks. Generates new and/or improvements to existing intellectual property.Drives the re-use of intellectual property and recommends practices in both pre-sales and delivery. Participates and contributes to internal/externalcommunities. Trusted Advisor Develops a network of internal/external relationships to build influence in addressing problems/ blockers and facilitating additional views on the matter of interest. Stays up to date on Microsoft s technologies, products. Uses evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers / partners when a decision or course of action will not produceoptimalresults. Serves as the "technical conscience" to challenge the status quo and unrealistic expectations. Proactively resolves conflicts and seeks resolution to balance the overall outcome. Thought Leadership Shares ideas, insight, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to junior colleagues to educate them on technical and non-technical concepts. Technology Areas Designing scalable solutions on Azure cloud platforms with focus on performance and resiliency, utilizing microservices architecture, data structures, modern application design patterns, and anti-patterns, such as MVC, CQRS and/or SAGA Engineering distributed applications within architectural scenarios such as Web andIoT Extensiveexperiencein application development including implementing,customizing, operating, and troubleshooting Azure Cloud solutions. Comprehensiveexpertisein microservices, Docker, and Kubernetes. Containers for packaging application deployment units and interacting with container-orchestration technologies such as Kubernetes, Service Fabric, Cloud Foundry DefiningCI/CDpipelines to automate test and release across different application environments using concepts such as Blue/Green and Canary deployments and related technologies (e.g.,Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet) Strong working knowledge of security controls such as encryption, AuthN/AuthZ, application monitoring and end-to end Telemetry. Proficient with one or more Cloud Databases such as Azur...

Solution Architecture Solution Architecture Apps Full-Time
TE

Inside Sales Executive

Technovert

3-5 Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Tezo: Digital & AI Solutions Provider Tezo is a new generation Digital & AI solutions provider, with a history of creating remarkable outcomes for our customers. We bring exceptional experiences using cutting-edge analytics, data proficiency, technology, and digital excellence. Roles & Responsibilities: Understand Tezo offerings clearly in order to effectively communicate with prospects. Know and understand the assigned territory. Validate and manage assigned target accounts on CRM. Effective prospecting (via cold calling, outbound calls, emailing, and networking). Tailor pitch according to account/contact profile and effectively engage a prospect at various stages of the sales cycle (cold call/follow-up). Good knowledge of tools like LinkedIn Sales Navigator, ZoomInfo, and other tools. Qualify by BANT (Budget, Authority, Need, and Time). Work with internal teams to get SOW/Proposals in line with client discussions and manage negotiation/closure. Work closely with the Sales Manager and support engaging with key accounts by qualifying prospects and driving new opportunities. Strive to meet or exceed lead targets on a daily, weekly, monthly, and quarterly basis. Qualification: Postgraduate (MBA) in Marketing. 2 - 5 years' experience in IT Services Sales in the USA. Excellent communication skills (especially engaging customers over the phone and email). Organized, disciplined, and a hunter by choice. Key Skills: Business Development Inside Sales International Sales Sales Qualification : Postgraduate (MBA) in Marketing.

Sales Inside Sales Executive Sales Executive Executive Sales
PL

Engineering Operations Analyst

Planful

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

At Planful, you ll work with a talented and passionate team dedicated to building the best product in the financial planning space. Beyond collaborating with fantastic people and customers, we offer a vibrant work environment and great benefits. As an Engineering Operations Analyst, you ll be part of a dynamic, high-impact role with strategic and operational responsibilities. You will combine data analytics, technical knowledge, business acumen, and leadership skills to help improve and optimize engineering operations. Role: Engineering Operations Analyst Reports to: SVP of Engineering What You Will Do Trends & Insights: Analyze qualitative and quantitative data to provide insights that improve product development and maintenance processes. Program Leadership: Define program scope, OKRs, and KPIs, ensuring alignment with stakeholder objectives. Cross-functional Collaboration: Partner with operations, engineering, and product teams to enhance efficiency and drive key initiatives. Risk Management: Identify and mitigate risks, escalating issues when necessary to ensure timely resolution. Communicate clearly with cross-functional partners across the company. Continuous Improvement: Evaluate program performance and implement improvements to optimize efficiency and outcomes. Communication: Provide regular program updates to stakeholders, including executive leadership. Conduct weekly, monthly, and quarterly business reviews. Track and communicate progress using clear success metrics. Decision Making: Build strong relationships with technical and non-technical stakeholders across diverse teams to enable informed decision-making, prioritization, and risk management. Governance: Establish program governance structures, ensuring effective management of risk mitigations, postmortems, and escalations. What You Will Need Strong analytical and quantitative skills, with the ability to use data and metrics to support assumptions, recommendations, and customer/product-focused decisions. Experience solving structured and ambiguous problems at scale, with excellent attention to detail in fast-paced environments. Proven ability to manage technical cross-functional projects, including planning, execution, estimation, risk management, and stakeholder engagement. Self-motivated with a strong affinity for strategic problem-solving, operations management, and driving results. Solid analytical, problem-solving, negotiation, and organizational skills. Ability to explore and learn new technologies and hybrid processes. Excellent written and verbal communication skills, with the ability to influence and collaborate across job functions. Preferred Qualifications Experience working with scaled product teams. Demonstrated leadership and communication skills, with the ability to interact with both technical and non-technical teams. Previous experience in a product-based SaaS company or similar fast-changing environment. At Planful, we help our customers and our people achieve peak performance. We take pride in fostering a culture that encourages growth, collaboration, and inclusivity. Here are just a few reasons to join our team: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supplies and meal deliveries during the first month of maternity/paternity leave. Annual Company Event: Planful Palooza our in-person, company-wide culture kickoff, most recently held in Goa, India. Professional Development: Company-wide mentorship program, executive-sponsored initiatives, and manager-specific monthly training programs. Employee Resource Groups (ERGs): Join communities such as Women of Planful and Parents of Planful. We encourage you to bring your authentic self to work and create new ERGs along the way.

Engineering Operations Engineering Operations Analyst Operations analyst
NI

Security Pre-sales Engineer / Architect

Netenrich Inc.

5+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Key Responsibilities Identify, qualify, and pursue new business opportunities within the enterprise market, with a focus on BFSI clients and large enterprises. Leverage your expertise in SIEM, SOAR, and cybersecurity to conduct thorough assessments of client security needs and recommend tailored solutions that address their specific requirements. Develop and maintain a robust sales pipeline, managing multiple opportunities simultaneously and driving each to successful closure. Collaborate closely with internal technical teams to design comprehensive security solutions that align with client objectives and regulatory requirements. Lead high-level discussions with C-level executives, IT leaders, and security professionals to articulate the value proposition of our solutions and overcome objections. Prepare and deliver compelling sales presentations, proposals, and demonstrations that showcase the capabilities and benefits of our products and services. Negotiate contracts, pricing, and terms with clients, ensuring favorable outcomes while maximizing revenue and profitability. Stay abreast of industry trends, emerging technologies, and competitive developments in the cybersecurity landscape, providing valuable insights to inform sales strategies. Cultivate strong relationships with strategic partners, industry associations, and professional networks to expand our reach and generate new business opportunities. Utilize CRM software and sales analytics tools to track sales activities, monitor pipeline progress, and generate accurate forecasts. Qualifications Strategic Leadership & Messaging Develop and execute comprehensive product marketing strategies for our Adaptive MDR solution. Craft compelling product positioning, messaging, and narratives that resonate with our US target audience and illustrate our unique value proposition. Lead go-to-market strategies for new product launches, ensuring successful adoption and market penetration. Collaborate with cross-functional teams to align marketing efforts with business objectives. Content Creation & Campaign Management Create engaging content across various formats, including thought leadership assets, landing pages, solution decks, reports, blogs, and demos. Design and execute strategic marketing campaigns with clear goals, targeted messaging, and precise segmentation strategies. Ensure all content and campaigns align with our brand voice and communicate our product benefits effectively Industry Presence and Thought Leadership Lead Netenrich's presence at key industry events and deliver compelling presentations to customers, influencers, and conference audiences. Build and maintain relationships with industry analysts and influencers to enhance our market position. Market Intelligence and Analysis - Conduct thorough market research to gain insights into customer needs, market trends, and competitive landscape. Analyze campaign effectiveness and provide data-driven recommendations to improve marketing performance and product positioning. Your Qualifications 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry. Deep understanding of MDR solutions and related technologies (SIEM, SOAR, security operations). Proven track record in developing and executing successful marketing strategies for complex technical solutions, preferably involving advanced technologies (Data Lake, AI/ML, Big Data, SaaS, and Cloud). Exceptional storytelling abilities and strong public speaking skills, with experience presenting to diverse audiences. Demonstrated ability to work effectively with cross-functional teams, including product management, sales, and technical teams, and drive data-driven decisionmaking. Experience in competitive analysis, market positioning, and using marketing analytics tools. Experience working in a global company with distributed teams is a plus. Ability to adapt quickly in a fast-paced, evolving industry. Future Growth Opportunity While initially an individual contributor role, this position has strong potential to evolve into a key leadership role as our team expands. The ideal candidate will demonstrate the ability to mentor and guide team members, shaping our product marketing organization. Competitive salary and comprehensive benefits package. Opportunity to work with innovative technologies in a rapidly growing industry. A collaborative and inclusive work environment that values diversity of thought. Significant professional development and career growth opportunities. Chance to make a real impact in the cybersecurity space. At Netenrich, you'll shape the future of cybersecurity marketing and grow into a leadership role. If you're a strategic thinker with a passion for technology, a track record of marketing success, and the ambition to lead and innovate in cybersecurity, we want to hear from you! Qualification : 10+ years of product marketing experience, with at least three years in a leadership role in the cybersecurity industry.

Security Sales Pre sales Engineer Security engineer
NM

Executive - Crm (logistics)

Nspira Management Services

Fresher | Not Disclosed | Hyderabad, Telangana, India | Full-time

About Us: Nspira is delighted to present a fantastic opportunity for both freshers and experienced candidates with strong language proficiency to join our dynamic team. If you are a motivated individual with a passion for customer service and relationship management, this is the role for you! Key Responsibilities: Address customer and employee concerns while providing insightful suggestions and solutions. Maintain and update the database for all information related to the assigned branch. Manage logistics data and maintain records using Excel. Build and nurture relationships with office employees to ensure the smooth flow of work and collaboration across teams. Desired Candidate Profile: Educational Qualification: Intermediate or any Graduate is eligible to apply. Language Proficiency: Fluent in English, Hindi, and the local language. Work Schedule: Flexibility to work 6 days a week from the office near Kandalakoya. What We Offer: Salary: Competitive salary as per market standards. Career Path: Progressive career growth with ample learning opportunities. Corporate Exposure: Experience working in a dynamic and fast-paced corporate environment. Personality Development: Enhance your professional skills and personal growth. Leadership Opportunities: Potential for future leadership roles as part of the organization s growth. What You Can Bring to the Role: Passion for the job and a commitment to excellence. Proven ability to multitask effectively. Strong teamwork skills and collaborative mindset. Excellent communication skills with a positive, winning attitude. Willingness to take on challenges and an eagerness to learn. A sincere approach to work with integrity, transparency, and a supportive attitude. Employee Progression: We are committed to continuously reviewing and promoting employees to help them grow faster within the organization. Many of our long-term employees (20 30 years) have thrived by taking on different roles and responsibilities, growing within the company. If you're eager to contribute to a growing organization and have the skills we re looking for, we d love to hear from you!

Executive CRM Crm executive Logistics Executive logistics
NE

Executive Supply Chain Management

Nephroplus

2+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Description: Nephroplus is looking for aspiring candidates who can be a part of SCM team and make useful contributions in projects. Should be able to understand all SCM related activities and contribute in order to make improvements to the supply chain system. Result oriented, willing to travel and demonstrate outstanding guest centric behaviour. Must be a team player with effective communication skills to deal with team members and all levels within the organization. Roles & Responsibilities: Assist in work towards supply and demand forecasting and coordinate with procurement, warehouse distribution Maintain the flow of incoming materials and outgoing finished products to ensure timely receipt of inventory Ability to forecast to identify changes and the effect on supply change activities Manage any procurement activities including RFP s (Request for Proposals). Should be able to handle centres independently for demand supply planning, stock reports consolidations and MIS. Able to create Purchase Orders (PO) and GRN in ERP Able to identify the deviations in PO quantity vs GRN quantity vs Invoice qty. Able to reconcile the supplier invoices and supplier payment ledgers. Should be able to understand the end to end supply chain process Should have good understanding of COGS and cost savings initiatives. Should be good at process improvements and lean implementations. Should have good business acumen and ability in risk assessment. Updates and maintains own expertise, shares this with colleagues and contribute to a positive work environment. Job Specification: Hospital / Pharma Domain Candidates are preferred. Excellent communication both oral and written and people skills Should be able to communicate in English Should be good at MS office suite & any WMS ERP. Analytical skills Bachelor degree in logistics Minimum years of experience 2 years Behavioural Competencies: Empathy & Flexibility Ethical in thought and action Ability to work with diverse teams, able to influence and build professional relationships Leadership skills Decision-making Accountability and Responsibility Intrinsically motivated for the job Qualification : Bachelor degree in logistics

Executive Supply Supply executive Supply chain Management
TE

Senior Program Manager

Techouts

20+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

The Opportunity: We are re-imagining agricultural insurance with the power of Public Cloud, GIS, Remote-sensing and cutting-edge AI-based algorithms to assess, model and price insurance risks for farmers adequately. We are taking the latest advances in Mobile, Geospatial technologies and the web to empower the next generation of agricultural insurance. One of our eminent clients is looking for a Senior Program Manager specializing in strategic delivery. You will work on highly complex, cross-team, multi-year product delivery and help to ensure teams are delivering high quality products and services while being responsible for the over-arching roadmap. You will help teams work on predictability and quality while supporting engineering and operational excellence. You will define roadmap deliverables, develop program execution plans, track progress, anticipate risks, provide escalation management, make sound trade off decisions, and balance business needs versus technical constraints. The candidate will make an impact by aligning business and global technology goals while managing relationships across cross-functional teams and influencing decisions across multiple work streams and executive leadership. The primary customers for the role are engineering leaders, product managers, developers, and analytics teams of the client. The candidate will have a deep understanding of Lean-Agile program management practices (including SAFe), DevOps, and SRE principles and practices. The candidate s technical depth should include understanding the principles behind why engineering teams make architectural decisions, including cloud native platforms, streaming data platforms, and the challenges faced when providing secure solutions in regulatory spaces as well as ensuring the privacy of our customers. Roles and Responsibilities: Partner with Engineering, Product Management, and User Experience teams to define, prioritize, and implement features, infrastructure, processes, and workflow, and oversee the framework that drives product backlog management and product/feature releases Manage scope and change management practices and drive governance to ensure strong scope change control Drive and oversee coordination of cross-functional teams involved in the product development to support all aspects of the program management Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting Establish quality standards to be followed across the teams. Monitor process adherence & activate remediation protocols where needed Provide on-going visibility to all stakeholders on program status including key decisions, dependencies, risks, issues, metrics, etc. Uncover, anticipate, raise, and aggressively remove obstacles which prevent teams from delivering against expected program outcomes. Support the teams to collaboratively drive continuous improvement and create a learning organization to enable speed to market and foster innovation. Actively seek to improve the engineering delivery pipeline reducing cycle time and increasing quality and security posture. Create order out of chaos as needed, and masterfully navigate ambiguities to create direction and strategy through discovery and a product mindset. Provide thought leadership and perspective across multiple organizations to eliminate knowledge silos. Be responsible for tool assessment and recommendation in alignment with program management best practices Desired Skills and Experience: Bachelor s degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience 20+ years experience in engineering, engineering program management, technical program management, product management, or related area Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Rally, Confluence, etc. Experience managing programs across cross functional teams, building sustainable processes and coordinating release schedules Solid experience in driving process improvements and implementation of various tools related standard processes Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe. Experience managing complex programs with solutions relying on cloud-native technologies. Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions. Strong verbal and written communications skills with the ability to influence the enterprise. Qualification : Bachelors degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience

Senior Manager Senior manager Program manager Senior program manager
DA

Associate Manager : Export Import Documentation

Digital Aptech

8+ Years | Not Disclosed | Hyderabad, Telangana, India | Full-time

Job Title: Associate Manager Export Import Documentation Location: Hyderabad Employment Type: Full-time Experience: 7-10 years (Shipping/Logistics domain) Salary: INR 10-13 LPA Notice Period: 1-2 weeks / Immediate About the Role: We are seeking a skilled Associate Manager to lead and manage our export import documentation team. The ideal candidate will ensure the smooth handling of documentation processes, foster team collaboration, and maintain high standards of customer service within the logistics/shipping back-office domain. Key Responsibilities: Manage, review, and coach the export documentation team to achieve departmental goals Monitor and follow key performance metrics to ensure success and process efficiency Streamline internal documentation processes for operational excellence Foster a team-oriented and collaborative work environment Collect essential shipment data from clients to initiate documentation processes accurately Communicate regularly with clients and vendors to verify and submit precise documentation Maintain strong knowledge of export-import terminology for accurate documentation completion Promote a customer-focused approach by establishing service standards and delivering training Monitor customer satisfaction and develop innovative solutions to meet customer needs Communicate effectively through verbal, written, and listening skills to keep stakeholders informed Required Skills & Experience: 6-7+ years of back-office experience, preferably in logistics or shipping Proven project management skills with experience handling new process migrations Strong knowledge of process metrics including productivity, accuracy, and turnaround time (TAT) Experience managing a team of 20+ members directly for over 2 years Ability to work across different time zones and coordinate processes globally Excellent people management and time management skills Educational Qualifications: Postgraduate degree / MBA preferred 8-10 years of relevant experience in the shipping domain What We Offer: Competitive salary (INR 10-13 LPA) Opportunity to lead a dynamic team in a growing organization Exposure to global logistics and export-import processes Collaborative work environment and professional growth opportunities Qualification : Postgraduate degree / MBA preferred

Associate Manager Associate manager Export Export associate

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