Customer Relationship Jobs in Gurgaon

Job Title: Trainee Engineer Sales (ACR Equipment Mechanical) Location: Gurgaon Reporting To: Manager Experience: 0 to 1 Year Languages: English / Hindi Education: BE / Diploma in Mechanical Engineering Relevant Work Experience Experience in field sales of Kirloskar Refrigeration Compressors or similar industrial refrigeration compressors. Strong knowledge of industrial refrigeration compressor sales. Established relationships with industrial customers, especially in sectors like Dairy, Cold Storage, Seafood, and Chiller Plants. Sales experience with engineering products such as Ammonia Compressors is advantageous. Background in HVAC, Chillers, or industrial refrigeration is preferred. Must-Have Skills Strong communication and presentation skills. Ability to build customer rapport and support pre-sales activities. Effective team coordination skills. Verbal communication proficiency in local language. Analytical skills for market strategy assessment. Good to Have Skills Proficiency in MS Office. Additional computer skills, with SAP knowledge considered a plus. Job Description Manage field sales of Kirloskar Industrial Refrigeration Compressors. Responsible for order booking and payment collection. Maintain and build strong customer relationships. Oversee complete sales cycle including pre-sales, order acquisition, order execution, and payment collection. Opportunity to work with a reputed brand in industrial refrigeration. Hands-on experience in sales and customer relationship management. Career growth potential in the HVAC and refrigeration sector. Qualification : BE / Diploma in Mechanical Engineering

Position: Senior Sales Executive Location: Gurgaon Job Type: Full-Time Industry: Automotive | Supply Chain & Enterprise Mobility Experience Required: 2 4 Years (B2B Solution Sales in the Automobile Sector) Company Overview Bar Code India (BCI) Bar Code India is a leading provider of advanced supply chain automation, traceability, and enterprise mobility solutions. Our mission is to deliver innovative technology that empowers organizations to optimize operations, improve efficiency, and stay ahead in a competitive landscape. With a strong presence in the automobile industry, we are now seeking driven sales professionals to help us expand our footprint and accelerate revenue growth. Position Overview We are hiring a Senior Sales Executive to join our dynamic team in Gurgaon. This role is ideal for a motivated and results-driven individual with a proven track record in B2B solution sales, particularly in the automotive domain. You will be responsible for building strong client relationships, identifying new opportunities, and driving sales of our cutting-edge automation and traceability solutions. Key Responsibilities Identify, prospect, and develop new B2B opportunities within the automotive sector, especially among OEMs and Tier 1 suppliers. Understand customer pain points and position BCI s technology-driven solutions to address those challenges effectively. Conduct impactful product demos, solution walkthroughs, and proof-of-concept discussions. Engage and build long-term relationships with key decision-makers and stakeholders. Work closely with cross-functional teams including Pre-sales, Technical, Product, and Delivery for solution alignment and proposal delivery. Own and manage the entire sales cycle from lead generation to negotiation and deal closure. Consistently meet or exceed quarterly and annual sales targets. Requirements 2 4 years of experience in B2B solution sales; experience in selling to the automobile industry is mandatory. Strong skills in lead generation, cold calling, and field prospecting. Proven ability to navigate complex sales processes and close deals. Hands-on experience with CRM tools and structured sales methodologies. Excellent communication, negotiation, and presentation skills. Knowledge of barcode/RFID technology, enterprise mobility, or supply chain solutions is a strong advantage. Self-starter with a positive attitude and the ability to work independently in a fast-paced, tech-driven environment. Key Attributes High emotional intelligence and excellent interpersonal skills. Self-motivated and goal-oriented. Strong analytical and problem-solving abilities. Collaborative mindset and a team-first attitude. Flexible and adaptive to changing business needs and market dynamics. Competitive compensation with attractive incentives. Health insurance and wellness benefits. Structured training and mentorship programs to accelerate your growth. A collaborative, diverse, and innovation-driven work environment. Opportunities to work with leading-edge technology and global clients. If you re passionate about technology sales, thrive in a high-impact role, and have the ambition to grow with a market leader we want to hear from you!

Inside Sales Executive Location: Gurgaon Experience: 0 3 years Employment Type: Full-Time About the Role We are seeking a driven and results-oriented Inside Sales Executive to join our dynamic team in Gurgaon. In this role, you'll be instrumental in growing our Channel Partner Network, increasing revenue through strategic sales efforts, and enhancing our market presence through effective relationship-building and follow-ups. Whether you're just starting your career or bringing a few years of experience, this is a great opportunity to contribute to a fast-growing business and take your sales career to the next level. Key Responsibilities Acquire new Channel Partners to expand our channel business. Drive lead conversions and boost revenue through well-planned sales initiatives. Collaborate with the sales team to design and implement impactful sales strategies. Manage the end-to-end sales cycle independently, with a strong focus on closures and targets. Build strong, lasting relationships with Channel Partners through regular follow-ups and excellent customer service. Consistently achieve and exceed monthly sales targets. Enhance Square Connect's market presence and brand visibility in the region. Candidate Profile Minimum qualification: Graduate in any discipline Strong communication skills both verbal and written Confident, target-driven, and self-motivated Ability to work independently and in a team-oriented environment Prior experience in sales, telesales, or channel management (preferred but not mandatory) Opportunity to work in a fast-paced, growth-oriented environment Competitive performance-based incentives Learning and career development opportunities Be part of a brand making a strong impact in the market Qualification : Graduate in any discipline

Job Title: AGM / GM Sales Location: Gurgaon Employment Type: Full-Time About Us INFRAMANTRA is a rapidly growing and award-winning real estate company known for its excellence, innovation, and commitment to quality. With over 50 industry awards and an impressive annual sales achievement of 400 crores, we have become a trusted name in the real estate industry. What started with just two passionate founders has transformed into a high-performing organization, rewarding its top achievers with international trips and recognition. We pride ourselves on creating impactful real estate solutions, building sustainable communities, and fostering long-term relationships with clients and partners. Roles and Responsibilities Lead and manage the end-to-end operations of the sales team to meet organizational goals. Achieve and exceed monthly and annual sales targets. Develop and maintain strong relationships with key customer accounts and channel partners. Create and implement effective sales strategies, campaigns, and initiatives to target key demographics. Build lasting relationships with clients, suppliers, and developers to generate ongoing business opportunities. Collaborate with cross-functional teams including commercial managers, event teams, and regional representatives to align on strategic growth plans. Attend industry events, exhibitions, and conferences to identify market opportunities and enhance brand visibility. Analyze market trends, team performance, and customer insights to optimize sales effectiveness. Conduct regular performance reviews, coach team members, and align individual strengths with organizational objectives. Qualifications and Skills Any graduate is eligible to apply. Minimum 5 years of experience in B2C real estate sales is required. Strong communication, negotiation, and interpersonal skills. Proven track record in strategic planning and successful execution of sales development strategies. Leadership qualities with the ability to inspire and manage high-performance teams. Passion for real estate and a results-driven mindset.

Position: IT Sales Specialist Experience: 2-3 Years Working Days: 5 Days per Week Working Hours: 9 Hours per Day Qualification: Any Graduate (or equivalent) with relevant experience Job Overview: We are seeking an experienced IT Sales Specialist to drive sales of enterprise IT solutions including data sales, messaging software, and data validation services. The ideal candidate will be skilled in building strong client relationships, identifying business opportunities, and closing deals while maintaining a robust sales pipeline focused on corporate and government sectors. Key Responsibilities: Target Achievement Meet or exceed individual and team sales targets. Drive consistent revenue growth by acquiring and developing new business. Customer Profiling & Prospecting Conduct in-depth research to identify target markets and key decision-makers. Build and maintain a strong sales pipeline focused on corporate and government institutional sectors. Solution Selling Present and sell enterprise-grade IT solutions such as data sales, data markets, messaging software, and data validation services. Align client business needs with appropriate technology solutions. Client Relationship Management Develop and maintain long-term relationships with clients for sustained business growth. Manage full sales cycle from prospecting to closure and payment collection. Strategic Business Development Formulate business plans emphasizing profitability, cost control, and strategic growth. Identify opportunities for cross-selling and up-selling within existing accounts. Training & Development Participate in product training to stay current on IT solutions. Coach and mentor junior team members to improve their sales effectiveness. Market Research & Insights Analyze market trends, customer pain points, and competitor activity to refine sales strategies. Deliver customized presentations and demonstrations tailored to client needs. Operational Excellence Follow company policies, procedures, and compliance standards. Conduct performance reviews and share insights with management. Requirements: Technical Expertise Proven experience in selling enterprise IT solutions including data sales, messaging, and validation services. Proficiency in video conferencing, email automation, CRM, and sales technologies. Sales Skills Strong understanding of the sales process, CRM tools, and go-to-market strategies. Experience with B2B sales, particularly in IT and technology sectors. Market Knowledge Knowledge of global markets, customer segmentation, and industry-specific dynamics. Experience working across diverse industries and international markets. Communication & Soft Skills Excellent presentation, negotiation, and closing skills. Ability to engage with C-level executives and key decision-makers effectively. Strong relationship management, multitasking, and time management abilities. Self-motivated, target-driven, and a collaborative team player with exceptional communication skills.

Director Sales Location: Gurugram Experience: 6+ Years Job Type: Full Time Department: Sales About Procol Procurement in over 80% of companies is still managed via email, Excel, and phone calls causing inefficiencies, delays, and cost leakages up to 20%. Procol transforms procurement by automating these manual workflows, making processes ~50% more efficient, twice as fast, and delivering 2-10% cost savings. Since 2018, Procol s secure platform has been adopted by many $1B+ global companies, managing procurement spend of $5Bn+. Rated 4.9/5 on G2 and featured by Forbes, our team includes ex-Google NY, Zomato, and OYO professionals. We are backed by leading investors like Blume Ventures, Peak XV Surge, Beenext, and Rainmatter. Role Overview As Procol transitions from a startup to a scale-up, we seek a Director, Enterprise Sales to lead and grow a high-performing sales team driving revenue and new customer acquisition. This senior role demands strong leadership, strategic thinking, and execution capabilities to hit ambitious sales targets. What You ll Do Develop, implement, and measure sales strategies to increase inbound leads and revenue growth. Set sales targets, monitor performance, and lead the sales team to consistently meet or exceed goals. Recruit, hire, and develop a motivated sales force, positioning Procol as an employer of choice for top talent. Design sales compensation and incentive programs to drive team performance. Develop and manage sales training programs aligned with company objectives. Manage key customer relationships and participate in closing high-value deals. Define and continuously improve sales processes to optimize outcomes. Collaborate closely with marketing to align on lead generation, channel development, and partner programs. Provide detailed sales forecasting, pipeline management, and reports for executive leadership. Monitor competitor and market trends and relay insights to leadership and product teams. Travel as needed to meet clients, partners, and build strategic relationships. What You ll Bring 6+ years of proven experience in enterprise SaaS sales, marketing, or partnerships with a track record of managing the full sales funnel. Excellent communication, presentation, and negotiation skills with the ability to engage stakeholders at all organizational levels. Ability to clearly articulate Procol s unique value proposition tailored to customer needs. Strong organizational skills and the ability to prioritize in a fast-paced startup environment. Experience managing contract negotiations involving multiple stakeholders such as customers, procurement, and finance teams. Demonstrated success in growing SaaS or subscription revenue streams is a plus. Comfortable leading through ambiguity and driving clients towards the best business outcomes. Why You ll Love Procol Monthly advance salaries and a comprehensive health insurance package covering employees and their families. Free breakfast and snacks onsite. Subscriptions to wellness platforms including PharmEasy, Clove, HealthifyMe, Lenskart, and more. Discounts on fitness, healthcare, and lifestyle services. Work closely with founders and a passionate team driving impactful solutions for thousands of businesses.

Business Development Intern Location: Gurugram Experience: 0-1 Year Job Type: Internship Department: Marketing About Procol Procurement functions in over 80% of companies are still managed via email, Excel, and phone calls, leading to inefficiencies, delays, and cost leakages of up to 20%. Procol helps procurement teams move away from these legacy, manual processes to automated systems that are ~50% more efficient, twice as fast, and deliver 2-10% overall cost savings. Founded in 2018, Procol s secure procurement platform is trusted by many $1B+ global companies, managing over $5Bn in spend. Rated 4.9/5 on G2 and featured by Forbes, our team includes ex-Google New York, Zomato, and OYO professionals. We are backed by investors such as Blume Ventures, Peak XV Surge, Beenext, and Rainmatter. Job Description As a Business Development Intern, you will play a crucial role in identifying new leads and generating business opportunities. This is an excellent opportunity to gain hands-on experience in sales prospecting within a fast-growing startup. What You ll Do Identify potential customers and generate new business leads through various channels. Contact and qualify prospective customers. Set appointments and follow up on leads to nurture relationships. Prospect new customers through lead generation, trade shows, cold calling, and follow-up. Manage leads and sales activities using CRM software. Stay updated on market trends, competitors, and new product features. Attend networking events and trade shows to build relationships and generate leads. Collaborate with sales, marketing, and customer success teams to align strategies and share insights. What You ll Bring Hands-on experience or familiarity with sales prospecting techniques such as personalized outreach, cold emailing, and social media outreach. Excellent communication and interpersonal skills. Strong motivation to meet individual and team goals. Resilience and persistence, with the ability to bounce back from setbacks. Strong problem-solving skills and a proactive mindset. Ability to take ownership and work independently. Why You ll Love Procol Work at one of the fastest-growing startups with the potential to positively impact millions of people. Collaborate with dynamic, passionate peers who will challenge and support your growth. Gain meaningful ownership of a key part of our business while working directly with leadership. Competitive internship stipend and benefits.

Sales Specialist, Accelerated Growth Team Google Customer Solutions Location: Gurgaon, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 5+ years of experience in advertising sales, business development, or online media environments Preferred Qualifications Proven track record driving business growth and maintaining client relationships Strong teamwork skills with ability to collaborate and grow within a team Ability to communicate comprehensive advertising solutions clearly and effectively Excellent prioritization, communication, and organizational skills Passion for educating and working with new advertisers About the Role Google s advertising solutions empower businesses of all sizes to grow and succeed in today s fast-changing marketing environment. As a Sales Specialist on the Accelerated Growth Team, you bring passion for sales, a strong understanding of online media, and a commitment to maximizing customer success. You will act like an owner quickly adapting to change and crafting innovative strategies that deliver extraordinary, incremental results for both Google and customers. You will build trusted relationships by uncovering customer needs and translating them into powerful advertising solutions that drive ambitious growth goals. The Google Customer Solutions (GCS) sales team is a trusted advisor to small- and medium-sized businesses (SMBs), helping shape the future of advertising in the AI era. This role offers an exciting opportunity to make a real impact by helping SMBs grow their businesses through Google s leading advertising products, while collaborating with sellers and partners in a supportive and fun environment. Responsibilities Manage client relationships and identify positive sales leads Develop and manage a sales pipeline with a long-term strategy for sustained success Implement creative strategies to expand existing customer accounts, offer performance-enhancing suggestions, and promote additional Google products Communicate effectively with customers via phone, email, and in-person meetings as needed Achieve sales goals while prioritizing and delivering a positive customer experience Qualification : Bachelors degree or equivalent practical experience

Job Title: Client Onboarding Specialist Location: Gurgaon, Haryana Experience: 3-4 Years in a Customer/Client-Facing Role Department: Customer Success Employment Type: Full-Time About Spyne At Spyne, we re on a mission to revolutionize automotive retailing using Generative AI. Every year, 52 million cars are sold in the US, worth over $1700 billion, and the used-car market is valued at $1000 billion. Our AI-powered solutions transform car visuals into premium studio visuals, helping dealerships and marketplaces in the US and Europe engage online visitors, increase showroom visits, and ultimately drive sales. Spyne is growing rapidly, and we aim to expand our software solutions within the used-car market to cover all aspects of the dealer journey from car acquisition and appraisal to listing, marketing, selling, and managing customer relationships. Supported by top investors like Accel Partners and Storm Ventures, Spyne is poised to become a leading software provider in the used-car market. Join our team and help us reshape the future of digital production in the automotive industry! What We Are Looking For We are seeking a highly motivated Client Onboarding Specialist to join our Customer Success team. The ideal candidate will be responsible for ensuring seamless onboarding of customers, helping them successfully implement Spyne s products, and fostering strong relationships that drive customer satisfaction, retention, and expansion. Lead the entire customer onboarding process: Ensure a smooth transition from initial engagement to successful go-live and implementation of Spyne products. Cultivate strong customer relationships throughout the onboarding phase to ensure long-term success. Handle customer issues from start to finish, working in a dynamic and fast-paced environment. Respond to support queries via chat, email, and video conferencing, providing clear and timely solutions. Analyze customer data to continuously improve the customer experience. De-escalate and resolve issues using platform and industry expertise to ensure customer satisfaction. Work under time constraints and meet deadlines, often with unexpected challenges, to meet customer needs. Become a product expert and go-to resource for both customers and internal teams. Collaborate with cross-functional teams to identify opportunities for automation or added features to better serve customers. What You Must Have Bachelor s/Master s degree with 3-4 years of experience in a customer/client-facing role. Experience with US clients is an added advantage. Strong problem-solving abilities with a keen attention to detail. Exceptional written and verbal communication skills in English. Hands-on experience with HubSpot and Freshdesk is mandatory. Openness to working in US shift timings. Young Startup Culture: Our team has an average age of 25-26 years, and even during the Great Resignation , we had near-zero attrition a testament to our company culture. Top-Rated AI Tech Company: With a 4+ rating on Glassdoor, Spyne is recognized as one of the top-rated AI tech companies. Gender Diversity: We have one of the best male-to-female ratios in the AI tech industry. Employee Support: We offer best-in-class employee supportive policies in line with government mandates. Customer-Centric: We are obsessed with delivering the best customer experience and ensuring client delight. We are in the growth stage, and it s the perfect time to join! Be part of a team that is set to grow 10X+ and contribute to a revolutionary transformation in automotive retail. If you're passionate about customer success and want to be part of a fast-growing, innovative company, Spyne is the place for you. Apply now to start your journey with us! Qualification : Bachelors/Masters degree with 3-4 years of experience in a customer/client-facing role.

Job Title: Customer Success Manager Location: Gurgaon, India Company: Builder.ai About Builder.ai At Builder.ai, we re on a mission to make software development accessible to everyone regardless of their technical background, budget, or experience. We've already helped entrepreneurs, small businesses, and global brands like BBC, Makro, and Pepsi to build their software solutions. With over $450 million in funding and a global presence across EMEA, APAC, and the Americas, Builder.ai is poised to continue driving innovation at scale. Our dynamic, diverse team is united by a shared belief in the power of software to unlock human potential. We're excited to continue evolving our services and our team to help our customers and the world at large. About the Role We re looking for a Customer Success Manager (CSM) to join our growing team and play a critical role in ensuring customers are able to achieve their business goals using Builder Studio. As a CSM, you will help clients utilize our product effectively, ensuring the success and optimization of their applications post-launch. You will serve as the primary point of contact for our customers, helping them navigate challenges, achieve long-term success, and foster loyalty. You ll be key to the customer experience, proactively identifying opportunities for growth, and providing exceptional support. Why You Should Join Builder.ai Innovative Impact: Work with a cutting-edge product helping businesses build customizable applications with ease. Growth Opportunities: With the backing of over $450 million in funding, Builder.ai offers ample opportunities for career growth and development. Inclusive & Collaborative Culture: Be part of a diverse team that values individual perspectives and believes in working together to drive success. Perks: We offer a variety of benefits such as stock options, discretionary pay, hybrid working, private medical insurance, and more. Key Responsibilities Customer Relationship Management: Build strong, long-lasting relationships with clients by offering ongoing support, conducting regular reviews, and driving customer success. Collaboration: Work closely with the sales, delivery, technical support, and product teams to ensure optimal outcomes for customers. Proactive Support: Address customer queries, resolve issues, and identify opportunities to ensure the consistent performance of their applications. Success Planning: Develop long-term success plans tailored to each customer s needs, ensuring their application grows alongside their business. Cross-sell & Upsell: Identify and capitalize on opportunities to cross-sell or upsell relevant products and services from the Builder.ai ecosystem. Customer Renewal: Ensure that customers renew their Builder Studio subscriptions, maintaining high customer retention. Customer Advocacy: Collaborate with marketing to identify potential customer advocates who can share their success stories and serve as references. Process Improvement: Help improve customer success processes, leveraging data and customer feedback to implement actionable insights. Requirements Experience: 5+ years in a Customer Success Manager or similar customer-facing role, preferably in SaaS or AI products. Customer Engagement: Experience managing a high volume of customers and working with C-suite stakeholders. Communication Skills: Strong ability to communicate and build relationships, leading to increased customer satisfaction, reduced churn, and growth. Data-Driven: Ability to work with data to understand trends and create actionable plans to improve customer success. Cross-sell/Upsell: Proven experience in identifying opportunities for cross-selling or upselling within your customer portfolio. Organizational Skills: Ability to multitask and prioritize customer needs while maintaining attention to detail. Customer Empathy: Strong customer empathy, with the ability to understand their challenges and proactively resolve issues. Process Improvement: Experience contributing to an early-stage customer success team, driving process enhancements, and refining best practices. Benefits Compensation: Discretionary variable pay or commission scheme depending on your role. Equity: Stock options in a $450 million funded Series D scale-up. Leave: 24 days of annual leave + public holidays. Family Time: 2 Builder family days each year. Holiday Time: Time off between Christmas and New Year. Health: Fully funded Private Medical Insurance. Meals: Free lunch at our state-of-the-art working environment in Gurugram. Referral Bonus: Generous referral bonus scheme. Joining Builder.ai means becoming part of a fast-growing, globally distributed team working together to push the boundaries of software development. We re committed to creating opportunities for growth, learning, and success, and we invite you to be a part of that journey.

Job Title: Business Development Representative (BDR) | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Department: Demand Generation Reports To: Head of Demand Generation Marketing Company: Shipsy About Shipsy Shipsy is a global leader in the logistics technology space, providing cutting-edge SaaS solutions to streamline warehousing and transportation automation. Our innovative platform empowers businesses to optimize logistics, reduce costs, and enhance customer experiences across India, the Middle East, and Southeast Asia. With over 2 million shipments processed daily and approximately 10% of India's container trade tracked on our platform, we are at the forefront of transforming logistics. Backed by investors like Peak XV Partners, Infoedge, and A91 Partners, we are rapidly expanding, with over 280+ employees across offices in Gurgaon, Mumbai, Bangalore, and Dubai. At Shipsy, we foster a dynamic, fun, and collaborative work culture that supports growth, learning, and innovation. We pride ourselves on our diverse team of individuals from top institutes and global companies, contributing to an exciting environment full of opportunity. Role Overview: Business Development Representative (BDR) As a Business Development Representative (BDR) at Shipsy, you will play a pivotal role in driving new business opportunities by actively prospecting and engaging potential clients. Your outreach efforts will be key to expanding our customer base and generating interest in our revolutionary logistics platform. If you're passionate about sales and love the thrill of connecting with new clients, this is the role for you! Key Responsibilities Outbound Prospecting Initiate contact with potential clients through cold calls, emails, and social media outreach. Create compelling messages and engage prospects to drive interest in Shipsy s innovative solutions. Lead Qualification Qualify leads by understanding the specific needs of prospects and ensuring there s a strong fit between their requirements and Shipsy s offerings. Drive potential clients through the early stages of the sales funnel. Market Research Conduct market research to identify target industries, sectors, and potential clients that will benefit from Shipsy s logistics automation solutions. Analyze and segment markets to understand which businesses are ripe for Shipsy s services. Team Collaboration Collaborate with sales and marketing teams to align strategies, share insights, and drive a cohesive approach to lead generation and customer engagement. Participate in regular team meetings to discuss performance and strategy adjustments. CRM Management Track all interactions with prospects and leads in our CRM system to ensure follow-ups are timely and accurate. Manage pipeline and maintain accurate data reporting to measure performance and conversions. Performance Metrics Track and measure the success of outbound activities, sharing key wins and lessons learned with the team to continuously improve processes. Meet and exceed monthly, quarterly, and annual targets for lead generation and conversion. Continuous Improvement Stay updated on industry trends, emerging technologies, and best practices in sales development to constantly evolve your approach. Suggest and implement improvements to optimize outreach and lead generation strategies. Qualifications & Skills Bachelor s degree in Business, Marketing, or a related field (experience in a similar role is a plus). 2-3 years of experience in outbound sales, business development, or lead generation, preferably in a B2B environment. Strong communication skills with the ability to engage prospects and build relationships over the phone, email, and social media. Self-motivated and goal-oriented with a proven ability to meet and exceed targets. Proficiency in CRM tools (Salesforce, HubSpot, etc.) and the Microsoft Office Suite. Familiarity with sales automation tools is a plus. Ability to work in a dynamic, fast-paced environment, with a strong desire to contribute to a growing company. A positive attitude, an adventurous spirit, and a passion for sales and business development. Competitive salary with performance-based incentives to reward your hard work and achievements. Opportunities for career growth and professional development in a fast-paced, innovative company. A fun, collaborative, and inclusive workplace culture where your ideas are heard, and your success is celebrated. Access to learning resources and skill development programs to continue growing professionally. At Shipsy, you re not just taking on a job you re embarking on a career path that s full of learning, growth, and innovation. If you are a go-getter, passionate about sales, and eager to make a direct impact in a rapidly growing company, then we d love to hear from you! Qualification : Bachelors degree in Business, Marketing, or a related field (experience in a similar role is a plus).

Job Description: Team Leader/Assistant Manager - Tele-sales/Customer Service Responsibilities and Desired Skills: Demonstrated ability to effectively manage a team. Must know key Call Centre metrics such as AHT (Average Handle Time), Attrition, Shrinkage, YTD (Year-to-Date), MTD (Month-to-Date), etc. Expert knowledge of Operations processes and supporting tools. Drawing up action plans for advisors requiring coaching or development. Tracking attrition and performance regularly. Providing updates to the Operations Manager regarding team performance and any issues faced. Initiating CAP (Corrective Action Plan)/DAP (Disciplinary Action Plan) as required. Monitoring team performance and enabling development opportunities through participation in various initiatives. Preparing reports, incentive sheets, etc. Skills Required: People Management. Excellent verbal, written, and interpersonal communication skills. Exceptional listening and analytical skills. Proficiency with Microsoft Office (intermediate Word, basic Excel). Outstanding customer service skills and dedication to providing exceptional customer care. Ability to multitask and successfully operate in a fast-paced, team environment. Extensive experience in team handling within Operations. Experience: Total Experience: 2+ Years Team Leader Experience: 1+ Year BPO Experience would be an added advantage. Working Days: 6 Days Working Education: Any Graduate

Minimum Qualifications: Bachelor s degree or equivalent practical experience. 7 years of experience in renewals, sales, client relationship management, or account management. Experience collaborating with legal/contract management teams to facilitate contract review, revision, and execution. Preferred Qualifications: Experience selling enterprise SaaS products. Expertise in discovery, negotiation, and closing agreements. Strong understanding of Google Cloud products. Ability to influence and communicate effectively at the C-level within prospect organizations. Self-motivated with the ability to work independently and as part of a team. Excellent verbal and written communication skills, particularly when interacting with external clients. About the Role: As a member of the Google Cloud team, you will inspire leading companies, schools, and government agencies to operate more efficiently with Google tools such as Google Workspace, Search, and Chrome. You will advocate for the innovative potential of our products to enhance productivity, collaboration, and mobility within organizations. Your commitment to doing what's best for the customer will guide your interactions, ensuring that you meet customers where they are and provide them with the most suitable solutions to drive innovation. By leveraging your passion for Google products, you will help share the magic of Google with organizations across the globe. As a Google Workspace Sales Specialist focused on renewals and expansion sales, your mission will be to help grow the Workspace business by nurturing and expanding relationships with our existing customer base. You ll work closely with customers to deliver business value, showcase product functionality, and provide comprehensive overviews of business use cases. You will drive Google Workspace business growth by engaging clients, fostering internal and external alignment, and managing opportunities in collaboration with the Field Sales organization. You ll also prospect, qualify, develop, and facilitate growth opportunities for Google Workspace through cloud-driven business transformation. Building a strong pipeline, collaborating with account teams to craft customer solutions, and driving agreements will be central to your role. You will manage day-to-day relationships with external customer stakeholders, leading with empathy while identifying innovative ways to amplify both your own impact and the overall team's success. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We offer enterprise-grade solutions powered by Google s cutting-edge technology, alongside tools that help developers build more sustainably. With customers in over 200 countries and territories, Google Cloud is a trusted partner for businesses seeking growth and solutions to their most critical challenges. Responsibilities: Lead and manage the renewals process in collaboration with the Workspace Expansion Specialist and account teams to maintain and improve customer agreements and relationships. Oversee a portfolio of annual customer renewals, ensuring timely customer retention and consistent year-over-year renewal rates. Drive business growth by positioning opportunities for organic expansion, discount reduction, auto-renewals, and multi-year agreements. Ensure the integrity of renewal agreements by verifying quotes, reviewing terms and conditions, and ensuring that subscriptions comply with company guidelines and policies. Identify and capitalize on opportunities to maximize customer growth, while ensuring accurate forecasting and opportunity tracking for all agreements. Qualification : Bachelors degree or equivalent practical experience.

BlackRock - Microsoft Dynamics Engineer About the Team The Dynamics Solution Center team s mission is to create best-in-class experiences for our business users by providing a reliable and effective service in developing and supporting the use of the MS Dynamics platform. Role Overview We are looking for a Microsoft Dynamics Engineer to design, develop, and customize Microsoft Dynamics 365 for BlackRock s Sales and Service teams, and their partner teams. Primary Responsibilities Customization and Configuration: Assist in customizing and configuring Microsoft Dynamics 365 modules to meet business requirements. Help develop and maintain custom entities, workflows, and business rules. Support the creation and modification of forms, views, and dashboards. Integration and Data Migration: Assist in integrating Microsoft Dynamics 365 with other systems (e.g., SharePoint, Power BI, Azure). Collaborate with Aladdin Engineering on integrations. Support data migration from legacy systems to Dynamics 365. Development and Extensions: Assist in developing extensions using Power Platform (PowerApps, Power Automate, Power BI). May need to write custom code (JavaScript, C#, .NET) to enhance functionality. Collaborate with senior developers on complex projects. Support and Troubleshooting: Provide technical support to end-users and help resolve issues related to Dynamics 365. Assist in debugging and troubleshooting system errors and performance bottlenecks. Collaboration and Documentation: Work closely with business analysts, project managers, and stakeholders to gather requirements. Help document technical specifications, solution designs, and code changes. Essential Skills / Experience Minimum of 2+ years experience in a technical role and 1+ years experience with Dynamics 365 and/or Power Platform engineering. Basic technical skills covering Power Automate & Power Apps. Experience in customization and configuration is a plus. Familiarity with building and deploying solutions in Microsoft Dynamics and the Power Platform. Basic understanding of D365 Sales and Customer Services applications. Understanding or experience in writing code in JavaScript, C#, or .NET is a benefit. Good written and verbal communication skills and the ability to gain buy-in from a non-technical audience at varying degrees of seniority. Positive attitude and resilience, with strong problem-solving skills. Ability to work effectively with cross-functional teams. Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our Hybrid Work Model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.

Job Title: Inside Sales Representative Location: Gurugram Experience: 2 Years No. of Positions: 2 Roles & Responsibilities Customer Engagement & Lead Generation Communicate with potential customers via outbound calls and follow-ups. Understand customers' needs and identify sales opportunities. Answer queries and provide additional information through emails and calls. Research and qualify new leads to expand the customer base. Sales & Product Presentation Keep up with product/service updates to effectively pitch to customers. Explain and demonstrate product features and benefits. Stay informed about competing products and industry trends. Upsell and cross-sell relevant products and services. Target Achievement & CRM Management Maintain and update a database of current and potential customers. Work towards achieving sales targets and closing deals. Ensure proper use of CRM tools (e.g., Salesforce) for tracking customer interactions. Requirements Must-Have: Previous experience in an outbound call center or sales-related role. Proficiency in Microsoft Office and CRM software (e.g., Salesforce). Strong verbal and written communication skills. Excellent phone etiquette and cold calling skills. Ability to multitask and stay organized. Strong customer service and sales skills. Ability to meet and exceed sales targets. Good to Have: Experience in B2B or B2C sales. Prior exposure to inside sales in tech, SaaS, or similar industries. Join our sales team and help drive business growth!

Job Description Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs. You ll be liaising with customers and businesses to accurately collect information in order to solve their queries. You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis. We're offering this role at senior analyst level. What you'll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them, and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions. Collecting and analysing the required information from the customers and businesses. Reviewing processes which could be automated or enhanced to improve the customer and business experience. The skills you'll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies, and regulations. An understanding of our industry and its customers. Experience of managing stakeholder relationships. Expertise in the CDD process. Prior experience in QC is an added advantage. Minimum of 4 years of experience in CDD is required.

Description We re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place The Senior AP is responsible for selling the full portfolio of Success Cloud offerings to designated accounts. The AP must be a strategic thinker with exceptional enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales management experience. The AP is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. This individual will be expected to understand and manage our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients. The primary measurement of success for this role will be YOY growth in overall services bookings and revenue. Responsibilities: Exceed CSG Success Cloud growth and bookings, ensure organizational health and customer satisfaction goals as a regional leader Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes Engage customers, especially C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform Develop and manage a territory plan and a personalized account plan for each customer, which aligns with their business goals. Forecast accurately and timely, build a pipeline and progress opportunities to deliver Success Cloud YOY revenue growth Form a strong relationship with the License Sales organization and regional Alliances/Partner organizations that are instrumental to success Be a recognized role model for collaboration, leadership and overall business results Preferred Qualifications & Skills: 15+ years of consultative sales experience with a proven record of consistently exceeding quota Of which, 5+ years experience selling and/or delivering professional services for a strategic consulting firm or large scale system integrator Demonstrated ability to develop and maintain C-level relationships where you are recognized as a trusted advisor Experience growing accounts with large and complex pursuits ($M+) Highly collaborative and excels in a complex, matrixed environment Team player with strong interpersonal skills Ability to thrive in a fast-paced, unpredictable environment

Description We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place. As a Cloud Account Executive within the Slack team, your focus will be on the Workplace productivity and Communications needs of enterprises. You will formulate and execute a Slack sales strategy within your specific market segment, drive revenue growth by driving demand in the current customer base, and develop new customers. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. You will work in partnership with the existing Account owners and will carry quota for the Slack product sales. As a trusted adviser and coach, you are the person with the expertise in Business and Technology understanding that can match customer needs to the capabilities of the Salesforce. You will articulate the business value of the Slack solution through executive-level time-to-value, ROI and business value conversations.. Your Impact: You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will collaborate with customers on the Service cloud to evangelize Slack solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana. Responsibilities: Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Develop and drive the overall long-term strategy for the account, aligned to customer business objectives Coordinate internal resources to meet customer business needs Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment Share Salesforce value proposition for existing and/or new customers Drive growth within an existing assigned account

Position: Assistant Manager Sales Administration and SCM (Healthcare) Location: Gurgaon Work Experience: 5-7 years Education: Diploma / B.E. in Electronics Job Purpose The Assistant Manager of Sales Administration and SCM (Healthcare) will be responsible for managing the administration of sales, order processing, distribution, and logistics in the healthcare sector, particularly with scientific equipment. This role involves coordination with various internal teams, communication with distributors and customers, and overseeing vendor relations and documentation. The individual will also collaborate with the Japan Head Office for order processing and delivery arrangements. Key Responsibilities Core Responsibilities At least 5 years of experience in sales administration, preferably in the scientific equipment market. Strong communication and writing skills for internal and external coordination. Team handling skills with the ability to collaborate effectively with Sales, Service & Application teams, Finance, Logistics, and other corporate departments. Manage customer and distributor communications related to order delivery, documentation, and any follow-up. Handle communication with the Japan Head Office for order processing, delivery arrangements, and other key logistical operations. Proficiency in order processing, government tender submission, GEM, payment follow-up, EMD & PBG processing. Knowledge of warranty, AMC, and CAMC obligations related to medical devices. Familiarity with GST, TDS, TCS, and financial reports. Expertise in SAP for order processing is mandatory, while knowledge of CRM (Customer Relationship Management) is preferred. Experience with distribution and shipping coordination for medical devices is preferable. Vendor & Documentation Management Vendor registration and obtaining multiple quotes for 3rd party item purchasing. Processing vendor purchase orders (PO) and invoices, ensuring timely payments. Managing invoicing, customs clearance, inland freight, and packing logistics. Prepare and manage vendor agreements and supplier contracts. Follow up on overdue payments and ensure collection of EMD and PBG. Reporting & Analysis Generate reports related to sales, backorders, order intake, pending payments, EMD & PBG tracking, vendor forms, pendency charts, and market data. Assist in sales planning by collaborating with Japanese expatriates to ensure seamless coordination across regions. Key Competencies & Skills Strong administration skills with experience in handling sales and supply chain management tasks. Ability to manage multiple stakeholders, both internally and externally, ensuring smooth operations across departments. Attention to detail in order processing, vendor management, and financial compliance. Problem-solving skills for efficient handling of customer issues and logistical challenges. Proficiency in SAP and working knowledge of CRM systems. Adaptability and willingness to learn new processes and tools. Desired Skills & Experience Experience in the healthcare or scientific equipment sector is preferred. Experience with vendor management, government tenders, and distribution processes for medical devices is a plus. Qualification : Diploma / B.E. in Electronics

Job Title: Pre Sales Advisor Location: Gurgaon Employment Type: Full-Time Job Overview We are seeking a motivated and results-driven Pre Sales Advisor to join our sales team. This role focuses on outbound sales activities, including lead generation, appointment setting, and building strong customer relationships. The ideal candidate will have proven experience in outbound sales, excellent communication skills, and a proactive approach to meeting sales targets. Key Responsibilities Conduct outbound calls to prospective customers to generate leads and schedule appointments. Identify and qualify potential clients using research and effective questioning techniques. Maintain and manage a pipeline of prospects, tracking all interactions and updates in CRM software. Present product benefits and features clearly, address objections, and emphasize unique selling points. Collaborate closely with sales and marketing teams to develop and implement sales strategies and campaigns. Consistently meet or exceed monthly and quarterly appointment setting targets and KPIs. Build trust and credibility with prospects through relationship nurturing. Stay informed about industry trends, competitor activities, and product updates to effectively position offerings. Provide timely and accurate sales forecasts and reports to management. Participate in ongoing sales training and professional development to enhance skills. Required Skills & Qualifications Graduate degree preferred. Proven experience in outbound sales, telemarketing, or related roles with a track record of achieving targets. Proficient in CRM software and familiar with sales tools. Strong verbal and written communication skills. Excellent negotiation, persuasion, and objection-handling abilities. Self-motivated, target-driven, and resilient with a positive attitude. Ability to work independently and collaborate effectively within a team. Strong organizational and time-management skills to handle high volumes of leads. Problem-solving mindset to assess customer needs and recommend solutions. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Willingness to work on weekends as needed. Previous experience in the relevant industry and product knowledge is a plus. Qualification : Graduate degree preferred