Customer Relationship Management Jobs in Cochin

Technical Project Manager Expert in Project Planning and Execution Location: Cochin Experience Required: 4-5 years in Project Management Job Purpose We are seeking an experienced Technical Project Manager to lead, plan, execute, and manage customer projects, ensuring high-quality deliverables, team efficiency, and overall customer satisfaction. You will be responsible for managing large-scale projects and guiding teams to success, while ensuring projects are delivered on time and within budget. Key Responsibilities Project Planning & Execution: Define project scope, objectives, and deliverables. Develop project plans and ensure timely execution while staying within scope and budget. Team Management: Lead and manage teams of 10-15 resources, assigning tasks, tracking progress, and ensuring effective resource allocation. Client & Stakeholder Management: Foster strong relationships with clients and key stakeholders, ensuring effective communication and satisfaction throughout the project lifecycle. Risk Management: Identify potential project risks, establish mitigation strategies, and ensure continuous tracking of project milestones. Budgeting & Forecasting: Manage project budgets, track costs, and forecast future project expenses to ensure financial success. Quality Assurance: Ensure quality releases and adherence to project deadlines by maintaining comprehensive project documentation. Agile & Methodology Expertise: Utilize Agile, Scrum, Waterfall, and DevOps methodologies to ensure efficient project delivery. Tools & Technologies: Work with various data tools and technologies (e.g., RDBMS, ETL tools, Scripting languages, Visualization tools) and manage projects with tools like DevOps, JIRA, Trello, Asana. Required Qualifications 4-5 years of relevant experience in technical project management and software development. Proven experience managing end-to-end projects with at least 3 large-scale projects delivered. Strong knowledge of development methodologies such as Agile, Scrum, Waterfall, and DevOps. Experience with data tools and technologies such as MS SQL, MySQL, PostgreSQL, Oracle, SSIS, ADF, Informatica, Python, Shell scripting, Power BI, Tableau, and SSRS. Experience with cloud platforms like AWS and Azure is a plus. Proficiency in project management tools like JIRA, Trello, DevOps, Asana. Preferred Qualifications Familiarity with KAPPA/LAMBDA/Lakehouse architecture is highly desirable. Experience managing resource allocation, scheduling, and scope changes efficiently. Strong problem-solving skills and analytical thinking. Excellent communication and interpersonal skills.

Business Development Executive (Female Candidates Only) Experience: 0 years (Freshers) Job Location: Cochin Job Type: Permanent, Full-time Qualification: Full-time MBA (Freshers) Preferred: Immediate Joiners Job Overview We are looking for an energetic and ambitious Business Development Executive to join our team in Cochin. This is an excellent opportunity for MBA freshers who are passionate about sales and eager to begin a rewarding career in a fast-paced, growth-oriented environment. This role is exclusively open to female candidates. Key Responsibilities Identify and source new business opportunities through outbound emails, research, and other lead-generation methods. Research target accounts, identify key decision-makers, and initiate contact to generate interest. Follow up with potential clients to build relationships and convert leads. Collaborate with team members to support sales initiatives and drive business growth. Consistently work to achieve assigned sales targets and contribute to the overall performance of the business development team. Skills and Qualifications MBA graduate (Full-time) Freshers welcome to apply. Excellent verbal and written communication skills in English. Strong interpersonal skills with a positive attitude and professional demeanor. Ability to work effectively as part of a team and independently when required. Highly reliable, punctual, and committed to personal and professional growth. Proactive and self-motivated with a desire to learn and take initiative. Join a collaborative and supportive work environment where your enthusiasm and ideas are valued. This is your chance to gain hands-on experience in sales, work alongside experienced professionals, and build a strong foundation for your career in business development. Note: This position is open to female candidates only, and preference will be given to those who can join immediately.

Implementation Engineer Location: Cochin Qualification: Any Graduate/Diploma/MCA/BTech Experience: 5+ years of experience Role Overview: We are seeking a highly skilled and experienced Senior Implementation Engineer to join our team. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work closely with clients to ensure maximum satisfaction. If you are passionate about implementation and client support, this position is for you! Key Responsibilities: Software Installation & Configuration: Implement, install, and configure software solutions onsite at client locations. Troubleshoot and resolve any software issues by working closely with the development team. SQL Scripting & Customization: Develop and modify SQL scripts to install new clients and add new functionality. Assist with client database script customization and troubleshooting to meet specific client needs. Server & Web Service Configuration: Collaborate with external vendors to configure server domains, routers, firewalls, SSL certificates, and web services to ensure a secure and functional environment. Testing & Issue Documentation: Execute test plans and document issues encountered during the implementation process. Communicate and prioritize bugs with the development team for new software releases. Client Communication & Support: Work closely with clients, providing excellent support and solving customer queries related to software implementation. Build and maintain healthy business relationships with clients, ensuring maximum customer satisfaction. Additional Responsibilities: Perform any other duties related to the role as needed to support the team and ensure smooth operations. Skills & Requirements: Communication Skills: Excellent written and verbal communication skills in English (mandatory). Technical Expertise: Ability to conduct a scope study at client sites and effectively communicate the findings with the development team. Basic knowledge of software coding (e.g., HTML) for customizations. Database Knowledge: Experience in Oracle DBA is a plus but not mandatory. Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently. Strong technical aptitude for configuring and optimizing client systems. Career Growth: Opportunity to work with cutting-edge technologies and expand your expertise in software implementation. Client Interaction: Work closely with clients, building relationships and ensuring high customer satisfaction. Collaborative Environment: Join a dynamic team where your skills and contributions will make a significant impact. Competitive Compensation: Competitive salary, benefits, and career advancement opportunities. Qualification : Any Graduate/Diploma/MCA/BTech

Project Manager Location: Cochin Qualification: Any Graduate/Diploma Experience: 10+ years of experience Role Overview: We are seeking an experienced and dynamic Project Manager to lead and oversee the successful execution of projects. The Project Manager will be responsible for strategic planning, resource allocation, team management, and ensuring that project goals are achieved within the specified timelines and budgets. Key Responsibilities: Team & Project Management: Manage multiple software development and implementation teams, both domestic and overseas. Supervise the preparation of delivery plans in alignment with business forecasts. Oversee project execution as per agreed schedules to ensure customer satisfaction and positive testimonials. Track and monitor project progress to ensure timelines, requirements, and schedules are met. Customer & Stakeholder Engagement: Ensure customer satisfaction during the project transition phase. Facilitate change requests and keep all parties informed of impacts on schedules and budgets. Communicate with clients regularly to maintain positive relationships and align expectations. Process & Procedure Management: Develop and implement procedures, policies, and controls to ensure profitable outcomes for the organization. Regularly evaluate the results of the overall delivery framework. Maintain financial oversight by monitoring project budgets and reporting on aspects such as profitability, capital expenditure, and delivery performance. Resource Management: Drive staffing, equipment, licenses, sign-offs, and other resources to meet project demands. Oversee internal operations to achieve budgeted results and other financial objectives. Team Development: Mentor and coach development, testing, and implementation teams, ensuring they possess the required skills to deliver quality software on time. Foster a collaborative work environment that promotes teamwork, innovation, and continuous learning. Long-Term Planning & Strategic Contribution: Participate in the development and preparation of short-term and long-term project plans and budgets based on organizational goals and objectives. Ensure the alignment of project objectives with the strategic direction of the company. Contribute to the strategic planning and continuous improvement of project management practices. Skills & Qualifications: Experience: Minimum 10 years of experience in project management, preferably in software development or implementation projects. Proven experience in leading teams, managing multiple projects, and driving projects to successful completion within time and budget constraints. Skills: Strong expertise in project planning, resource allocation, and budget management. Experience in team management, mentorship, and coaching. Excellent communication and interpersonal skills to engage with clients, stakeholders, and teams. Proficiency in project management tools (e.g., MS Project, JIRA, Trello, etc.). Ability to handle complex projects and coordinate across multiple teams and departments. Industry Knowledge: Experience in the IT/software industry is preferred. Familiarity with software development lifecycle (SDLC) and agile methodologies. Leadership: Proven leadership ability to manage and inspire teams, driving performance and ensuring a high level of customer satisfaction. Strong decision-making and problem-solving skills. Career Advancement: Opportunity to contribute to high-impact projects and take ownership of key initiatives within the company. Collaborative Work Culture: Work with a talented, dynamic team in a positive, growth-oriented environment. Competitive Compensation: Attractive salary and benefits package with opportunities for career growth and leadership development. Qualification : Any Graduate/Diploma

Job Title: Digital Marketing Executive (Client Projects) Location: Cochin, India Job Summary: As a Digital Marketing Executive at Infintor, you'll have the opportunity to take your 1-year experience and apply it to managing and leading client projects. You will work closely with our clients, develop strategies, and execute digital marketing campaigns to deliver measurable results. Key Responsibilities: Client Engagement: Act as a key point of contact for clients, understanding their goals, and translating them into effective digital marketing strategies. Digital Strategy: Develop, implement, and manage tailored digital marketing strategies for clients, aligning with their business objectives. Campaign Execution: Oversee the execution of digital marketing campaigns, including content creation, social media management, SEO, PPC advertising, email marketing, and more. Performance Analysis: Continuously monitor and analyze campaign performance, providing regular reports and insights to clients and internal teams. Budget Management: Assist in managing client budgets effectively, optimizing spend for maximum ROI and ensuring transparency in financial matters. Creative Solutions: Collaborate with our creative and technical teams to deliver innovative solutions that meet and exceed client expectations. Client Relationships: Cultivate strong client relationships, becoming a trusted advisor on digital marketing matters and identifying opportunities for growth. Qualifications and Skills: Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus). Minimum of 1 year of experience in digital marketing, including client project management. Solid understanding of digital marketing concepts, tools, and platforms. Proficiency in digital marketing tools and software, such as Google Analytics, SEO tools, and email marketing platforms. Excellent written and verbal communication skills. Analytical mindset with the ability to interpret data and make data-driven decisions. Creative thinking and problem-solving skills. Up-to-date knowledge of industry trends and best practices. Join Our Team: If you are passionate about digital marketing, possess 1 year of experience, and want to take your career to the next level, we invite you to join our team at Infintor. Together, we'll drive the success of our clients and contribute to their growth. Qualification : Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus).

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Job Summary: Business Development Executive (IT Services) We are seeking a self-driven and results-oriented Business Development Executive to join our IT services sales team. In this role, you will take ownership of your sales success, leveraging your expertise in prospecting, relationship-building, and closing deals. The ideal candidate will have a proven track record in IT services sales, strong communication skills, and the ability to work independently in driving revenue growth. Key Responsibilities: Sales Strategy and Planning: Take complete ownership of developing and implementing effective sales strategies to achieve revenue targets. Identify and pursue new business opportunities through market research, networking, lead generation, and cold calling. Independently analyze market trends and competitor activities to refine sales strategies. Client Acquisition and Relationship Management: Identify potential clients and key decision-makers within target organizations. Conduct meetings, presentations, cold calls, and product demonstrations to establish rapport and close deals. Build and maintain strong, long-lasting relationships with clients by understanding their unique needs and offering tailored solutions. Ensure a proactive and consistent follow-up process to nurture client relationships. Sales Process Management: Manage the entire sales cycle from initial outreach to deal closure with minimal reliance on external inputs. Prepare and deliver compelling proposals, quotes, and contracts to prospective clients. Negotiate terms and conditions to maximize revenue and profitability. Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system. Performance Tracking and Reporting: Continuously monitor your sales performance, including lead conversion rates, pipeline status, and revenue achievements. Provide regular updates to the sales manager on progress, challenges, and actionable insights for improvement. Qualifications: Bachelor s degree in Business, Marketing, Information Technology, or a related field. 1 2 years of experience in IT services sales or a similar role. Proven track record of meeting or exceeding sales targets. Strong understanding of IT services, solutions, and industry trends. Excellent communication, negotiation, and presentation skills. Proficiency in using CRM software and other sales tools. Self-motivated, goal-oriented, and capable of driving results independently. Cold-calling experience and expertise in lead generation. Strong organizational skills and the ability to prioritize tasks effectively. Qualification : Bachelors degree in Business, Marketing, Information Technology, or a related field.

Inside Sales Specialist About KeyValue Software Systems KeyValue Software Systems is a leading product outsourced development company specializing in providing customized software development services to businesses worldwide. We partner with clients across various industries and geographies to deliver innovative and tailored solutions. We are looking for an Inside Sales Specialist to join our dynamic team. In this role, you will play a crucial part in driving sales efforts, nurturing client relationships, and expanding our customer base in existing and new markets. What You Will Do Prospect and generate new leads through research, cold calling, email campaigns, and networking to build a strong sales pipeline. Identify key decision-makers within target organizations and engage in strategic conversations to understand their business needs and pain points. Conduct product demonstrations and/or presentations to potential clients, effectively communicating the value proposition and benefits of our services. Develop and maintain strong relationships with prospects and clients through regular follow-ups, addressing their inquiries, and providing accurate information about our services. Collaborate with the marketing team to support lead generation initiatives, such as content creation, webinars, and events. Meet or exceed monthly and quarterly sales targets and contribute to the overall revenue growth of the company. Stay up-to-date with industry trends, competitors, and market conditions to identify opportunities and make recommendations for sales strategies. Utilize CRM software to manage and track leads, opportunities, and sales activities accurately. Collaborate with cross-functional teams, including product managers, technical leads, and executives, to ensure smooth handover of projects from sales to delivery teams. Provide timely and accurate sales reports, forecasts, and market feedback to the management team. What Makes You a Great Fit Bachelor s degree in Business, Marketing, or a related field. 1-3 years of experience in inside sales, preferably in the software development or IT services industry. Strong understanding of technology solutions and experience selling software development or IT services. Excellent communication and interpersonal skills, with the ability to engage with clients at various organizational levels. Proactive and self-motivated, with the ability to work independently and as part of a team. Results-oriented mindset with a track record of meeting or exceeding sales targets. Familiarity with CRM software and proficiency in Office Suites (Excel, Word/Docs, Powerpoint/Slides). Competitive compensation packages. Opportunities for professional growth and development. A dynamic and collaborative work environment. Qualification : Bachelor's degree in Business, Marketing, or a related field.

Job Highlights We are hiring Candidates who would be a part of Pre Sales team, responsible for tele-calling, lead generation and appointment setting with the prospective clients. Job Description Appointments setting, lead generation, prospecting for new clients by contacting potential clients discovering and exploring opportunities. Using the information provided and follow the instructions to perform the specified role. Would be the first tier involved in Lead verification/scrubbing. The Pre Sales Executive will consult with decision makers about their technology requirements. Must be able to handle all aspects of the Pre sales process, i.e identifying target clients, analyzing a company s needs, showcasing our expertise and value proposition and explaining advantages & setting appointments with our sales team for closing the sale. Responsibilities include Interaction with the assigned leads. Involves interaction with overseas prospecting clients & rapport building. Involves scheduling specified appointments from the leads provided,which includes arranging in-person or phone meetings, speaking with potential customers & understanding their specific software/Application related requirements. Invloves up selling to the existing clients. Weekly reports summarizing prospects, appointments, and schedule (use of CRM software may assist with this.) Desired Qualification & Experience Must have B2B company experience. 1+ years experience selling products, software product or services to the North American Market is required. Experience with lead pre-qualification, list management Outgoing personality with strong interpersonal skills. Neutral Accent with experience in Telemarketing/Tele-calls & Lead generation is essential. Strong computer skills, internet savvy, and ability to learn new skills with training. Excellent written and verbal communication skill in English. A strong work ethic, self-disciplined and self-motivated. Organized, detail-oriented with a zeal in sales. BBA/Degree in Literature/Communicative English. Qualification : BBA/Degree in Literature/Communicative English.

Pre Sales Executive Location: Cochin Experience: 1+ years in B2B sales or lead generation targeting North American markets Job Overview: Join the Pre Sales team as a key player responsible for lead generation, tele-calling, appointment setting, and engaging with prospective clients, primarily in the North American market. This role involves understanding client requirements, building relationships, and scheduling meetings for the sales team to close deals. Key Responsibilities: Generate leads through tele-calling and prospecting potential clients. Verify and qualify leads; scrub lists to maintain accuracy. Interact with assigned leads and build rapport, including overseas clients. Schedule appointments (phone/in-person) based on prospect interest and requirements. Understand client software/application needs and effectively communicate the company s value proposition. Upsell products or services to existing clients. Maintain detailed weekly reports on prospects, appointments, and schedules, possibly using CRM tools. Qualifications & Skills: 1+ years experience in B2B sales, telemarketing, or pre-sales with exposure to the North American market. Experience in lead pre-qualification and list management. Strong interpersonal and communication skills; neutral English accent essential. Proficient computer skills and quick learner. Organized, detail-oriented, and motivated with a strong work ethic. Educational background: BBA, Degree in Literature, or Communicative English. Qualification : Educational background: BBA, Degree in Literature, or Communicative English.

Business Development Digital Marketing Location: Cochin Experience Level: Entry to Mid-Level Education: Graduate (Any Discipline Preferred) Job Summary: We are looking for a proactive and energetic individual to join our Business Development team with a focus on Digital Marketing. You will be responsible for generating leads, pitching digital marketing solutions to potential clients, and supporting brand-building initiatives. Ideal for a self-starter with a flair for networking, communication, and digital trends. Key Responsibilities: Build and nurture contacts and networks to identify new business opportunities. Generate, qualify, and manage leads to build a strong sales pipeline. Pitch digital marketing strategies to potential clients based on brand needs. Support brand-building and visibility through various channels. Assist in creating and delivering effective client presentations and proposals. Required Skills: Strong understanding of branding, marketing, and digital platforms. Excellent verbal and written communication skills. Comfortable with social media platforms, internet research, and MS Office tools. Creative flair and ability to craft catchy, conversational pitches. Good presentation skills both creating and delivering. Entrepreneurial mindset must be a self-starter and independent thinker.

Senior UX Analyst Location: Cochin Experience: 2-5 Years Employment Type: Full-time About Fingent At Fingent, we believe in the power of technology to positively impact lives those who use it, build it, and the society around it. Our mission is to create beautiful, usable, and compelling software that solves complex business challenges. We nurture a team of passionate professionals who excel in bringing out the best in themselves, their peers, and their clients. Role Overview We are seeking a Senior UX Analyst who will be responsible for understanding user needs and creating compelling, intuitive designs for digital products. You will play a key role in driving user-centered design decisions, creating user personas, user journeys, and collaborating closely with developers and other team members to deliver exceptional experiences. Roles & Responsibilities User Research: Conduct user interviews and research to understand pain points, needs, and opportunities for improvement. User-Centered Design: Work on sitemaps, user journeys, and workflows, translating research insights into actionable design ideas for new products and features. Wireframing & Prototyping: Develop wireframes, sketches, and interactive prototypes to assess the feasibility of design concepts quickly. Customer Experience Advocacy: Serve as the voice of the customer, advocating for their experience when making design decisions. Cross-functional Collaboration: Work closely with designers, developers, and other functional specialists to create detailed deliverables, ensuring design decisions align with the technical and business goals. Skills & Qualifications User-Centered Design Expertise: Knowledge and application of design thinking principles and the ability to empathize with end users. Research Skills: Proficient in conducting user research through interviews and workshops with end users and business stakeholders. Prototyping & Wireframing: Experience in preparing sitemaps, customer journey maps, wireframes, and prototypes for both web and mobile applications. Communication: Ability to explain complex design concepts clearly to stakeholders, clients, and cross-functional teams, and advocate for user needs. Visual Design Skills: A strong sense of visual design, with an ability to create appealing and functional user interfaces. Tools & Software: Expertise in standard UX design software such as Figma, Adobe XD, Sketch, etc. Strong Analytical Skills: Ability to interpret user data and translate it into actionable design improvements. Communication Skills: Excellent written and verbal communication skills in English. Project Management: Understanding of common software project management and development practices. Good to Have A strong portfolio demonstrating your UX research and design capabilities. Experience with AR/VR design is a plus. By joining Fingent, you ll be a part of a dynamic team that values creativity, innovation, and user-centered design. You will have the opportunity to work on impactful projects, shaping the future of user experience for our clients. As part of our team, you ll be able to grow your skills, contribute to exciting challenges, and be a key player in our mission to deliver exceptional software solutions.

Digital Marketing Intern Location: Cochin, India Duration: 3-month Internship Job Summary: We invite aspiring individuals to join our team as Digital Marketing Interns for a comprehensive 3-month internship program. This is a fantastic opportunity to gain hands-on experience in the dynamic field of digital marketing. As an intern, you will collaborate with seasoned professionals on various projects, exposing you to social media campaigns, email marketing, search engine optimization (SEO), web development, and more. We are looking for current bachelor s degree students with a fundamental grasp of digital marketing principles, graphic design skills, and a passion for the industry. Duties & Responsibilities: As a Digital Marketing Intern, your responsibilities will include but are not limited to: Assisting with Social Media Campaigns: Helping to design, schedule, and analyze social media posts across various platforms. Supporting Email Marketing Initiatives: Contributing to the creation and execution of email campaigns. Contributing to SEO Efforts: Assisting with on-page and off-page SEO strategies, tracking keyword rankings, and making recommendations for improvements. Assisting with Web Development Projects: Helping to support ongoing website projects, ensuring content is optimized and up-to-date. Content Creation: Producing and proofreading website content, blog posts, and marketing materials. Data Collection & Reporting: Collecting data from marketing campaigns and generating reports to analyze their effectiveness. Database Management: Updating and managing the company s CRM and customer database. Designing Sales Materials: Assisting in the design and production of sales presentations, brochures, and other materials. Administrative Support: Completing other administrative tasks as required by the team. Skills and Qualifications: Education: Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus). Technical Skills: Experience using Adobe Photoshop and other content creation tools. Proficiency with word processing, spreadsheet, and presentation software (e.g., Microsoft Office). Familiarity with CRM tools, online analytics, and Google AdWords. Core Competencies: Strong computer and technical skills. Excellent verbal and written communication skills. Solid understanding of various marketing techniques and digital marketing principles. A strong desire to learn and a professional drive to grow in the digital marketing space. Passion for the digital marketing industry and its best practices. Compensation and Career Opportunities: While this internship offers invaluable learning experiences, please note that it is an unpaid position. However, we offer an exciting opportunity to develop your skills in a professional environment. At the successful completion of the internship, outstanding interns may be considered for permanent positions within the company, with compensation aligned with company policies and reflective of their exceptional performance. We believe that for the right resources, salary is not a constraint. Terms & Conditions: Training Evaluation: In the event that a candidate's performance is deemed unsatisfactory during the internship period, their training will be discontinued. Qualification : Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus).

Technical Project Manager (Node.js Backend) About Us: We are a forward-thinking software development company committed to delivering high-quality and scalable solutions. We are seeking a highly skilled Technical Project Manager with expertise in Node.js backend development to lead and manage our software projects effectively. This role offers an opportunity to work with a dynamic team to ensure the successful delivery of complex software solutions. Job Description: We are looking for a Technical Project Manager who will oversee the entire project lifecycle, from planning to delivery, while ensuring that our backend systems are built using Node.js principles. The ideal candidate will have a robust understanding of Node.js development along with solid project management experience. You will collaborate with cross-functional teams to ensure timely delivery, adherence to quality standards, and achievement of business objectives. Key Responsibilities: 1. Project Planning and Execution: Develop comprehensive project plans that include timelines, resource allocation, and milestones while ensuring alignment with business goals. Execute the project plans efficiently, monitor progress, and adjust strategies as necessary to meet the project goals. Coordinate with stakeholders to gather requirements, prioritize tasks, and resolve project-related challenges. 2. Team Leadership and Collaboration: Lead a team of developers, engineers, and designers, providing guidance and support throughout the project lifecycle. Foster a collaborative environment where team members are encouraged to communicate, share knowledge, and work together toward project success. Coordinate with cross-functional teams including product management, QA, and DevOps to ensure smooth project execution. 3. Technical Expertise: Possess a deep understanding of Node.js backend development principles, including server-side scripting, asynchronous programming, and RESTful API design. Review technical specifications, architecture designs, and code implementations to ensure adherence to best practices and industry standards. Provide technical guidance and mentorship to team members, assisting in troubleshooting and solving technical challenges. 4. Risk Management and Quality Assurance: Identify potential risks and dependencies early in the project lifecycle, and implement strategies to mitigate these risks and minimize disruptions. Conduct quality assurance testing including unit testing, integration testing, and performance testing to ensure the reliability and scalability of the backend systems. 5. Project Documentation and Reporting: Maintain accurate and comprehensive project documentation including requirements documents, design documents, and technical specifications. Prepare regular progress reports and presentations for stakeholders, highlighting key accomplishments, milestones achieved, and upcoming deliverables. Requirements: Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred). Proven experience of 4+ years as a Technical Project Manager in software development, particularly with a focus on Node.js backend technologies. Strong proficiency in Node.js, with hands-on experience in building scalable and high-performance backend systems. Solid understanding of software development methodologies such as Agile, Scrum, or Kanban. Exceptional leadership and communication skills, with the ability to effectively collaborate with cross-functional teams. Strong analytical and problem-solving abilities, with a keen attention to detail. Experience with project management tools such as Jira, Asana, or Trello. PMP, Scrum Master, or other relevant certifications are a plus. Innovative Environment: Work with cutting-edge technologies and be part of a team that thrives on innovation. Career Growth: Opportunities for personal and professional development. Collaborative Culture: A supportive, team-oriented culture that encourages learning and growth. If you are passionate about leading technical projects and have the required Node.js expertise, we invite you to apply and be part of our exciting journey in delivering high-quality software solutions! Qualification : Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.

Job Title: Project Coordinator The Project Coordinator will be responsible for coordinating various project activities, including documentation, wire framing, SRS preparation, client meetings, requirement gathering, and team coordination. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks simultaneously. Key Responsibilities: Project Documentation: Prepare, maintain, and update project documentation, ensuring all records are accurate and up-to-date. Wire Framing: Develop wireframes to illustrate the layout and functionalities of projects, providing a visual guide for developers and stakeholders. SRS Preparation: Create and maintain Software Requirements Specifications (SRS) documents, ensuring they meet client requirements and project goals. Client Meetings: Schedule, organize, and participate in client meetings to discuss project scope, requirements, and progress. Document meeting minutes and follow up on action items. Requirement Gathering: Work closely with clients to gather and define project requirements, ensuring a clear understanding of their needs and expectations. Team Coordination: Coordinate with business teams, developers, and other stakeholders to ensure smooth communication and collaboration throughout the project lifecycle. Task Management: Track project tasks, deadlines, and milestones, ensuring timely completion and delivery of project components. Reporting: Prepare and present regular project status reports to management and clients, highlighting key achievements, risks, and issues. Qualifications: Bachelor s degree in Business Administration, Information Technology, or a related field. 4 years of experience in project coordination, project management, or a similar role. Strong understanding of project management methodologies and tools. Proficiency in wire framing tools and software (e.g., Balsamiq, Axure, Sketch). Excellent written and verbal communication skills. Strong organizational and time management abilities. Ability to work independently and as part of a team. Experience with SRS preparation and documentation is a plus. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project). Qualification : Bachelors degree in Business Administration, Information Technology, or a related field.

Product Manager About the Role We are looking for a passionate Product Manager who thrives in building products that customers love. You will join a young and fast-paced environment and work with cross-functional teams to design, build, and roll-out innovative products. This role offers the opportunity to lead products through their entire lifecycle and drive the future of product development. What You Will Do Manage the entire product lifecycle from concept to design, sample production, testing, forecasting, and product end-of-life. Drive product lifecycle processes including product research, market analysis, competitive analysis, planning, positioning, roadmap development, and product launch. Achieve growth objectives by managing market share, revenue, profit, and ROI for various business channels and key customers. Conduct research and strategic planning to develop and implement actionable product strategies. Define and communicate the long-term product vision and strategy to all stakeholders. Appraise new product ideas and develop go-to-market strategies. Scope and prioritize product activities based on business and customer impact. Analyze consumer needs and current market trends, and assess potential partnerships from an ROI perspective. Contribute to team effort by accomplishing related tasks and collaborating across functions. Collaborate with cross-functional teams (UX/UI, engineering, stakeholders) to quickly deliver products with optimal resources and fast time-to-market. Identify product gaps and generate ideas to improve customer experience. Translate business strategy into product strategy, then break it down into detailed requirements and prototypes. Execute the product strategy by defining priorities, setting goals, and tracking progress. What Makes You a Great Fit Skills: Product Management, People Management, Customer Understanding, Product Development, Requirements Analysis, Pricing, Sales Planning, Competitive Analysis, Inventory Control, Financial Planning, and Strategy. Team player with strong leadership, communication, and people management skills. Experience in product management or as an associate product manager (Software Engineers/Business Analysts interested in transitioning to product management are encouraged to apply). Proven experience in delivering product marketing strategies and managing products throughout their lifecycle. Excellent writing and editing skills with strong presentation and public speaking abilities. Skilled at working effectively with cross-functional teams. Competitive compensation packages. Opportunities for professional growth and career development. A dynamic, fast-paced work environment with collaborative teams.

Role Overview: We are looking for dynamic, innovative individuals to lead our cutting-edge software development projects. Our projects involve working on API-driven solutions, ranging from collaboration tools to API abstraction layers and gamification applications. You will play a key role in designing, developing, and scaling solutions to handle large-scale demands while maintaining system reliability. This is a highly collaborative role requiring interaction with cross-functional teams and clients. Key Responsibilities: Software Life Cycle Management: Lead consulting sessions, requirement gathering, and validation with clients. Approve requirements and prepare use cases or architecture documents for developers. Coordinate with QA teams and ensure software is tested thoroughly. Regularly interface with finance, sales, and internal teams to ensure seamless communication. Take ownership of product delivery, maintenance, and feature enhancements. Technical Expertise & Development: Design, develop, and maintain RESTful APIs and integrate various services. Ensure the software developed can scale and perform under high-demand conditions. Troubleshoot and optimize performance to avoid large-scale failures. Project Management & Collaboration: Manage projects using SCRUM, Kanban, or Agile methodologies. Use project tracking and bug tracking tools like Bugzilla, Jira, SVN, Git, and more. Maintain periodic status updates with the client and internal team. Technical Skills & Qualifications: Education: Bachelor s or Master s Degree in Computer Science or related fields. Experience: 8+ years in software development, with an expert level of experience in programming, design, and analysis. Must have worked in international, multi-cultural environments. Technologies & Tools: Proficiency in Java, Python, EJB, Perl, PHP stack. Hands-on experience with databases such as Oracle, PostgreSQL, MySQL, MongoDB, and others. Experience with cache systems like Memcache, Redis, and search engines like ElasticSearch or Solr. Familiarity with DevOps, Jenkins, Hudson, and Atlassian tools. Domain Expertise: Telecom, networking, or finance domains, with a strong focus on backend technologies. Methodologies: In-depth experience in Agile development using SCRUM or Kanban. Exposure to waterfall project management methods is a plus. Project Management Tools: Familiarity with tools such as Jira, Clearcase, PivotalTracker, and SVN/Git for project tracking and bug tracking. Desired Skills: Strong Communication Skills: Must be able to effectively communicate complex ideas to both technical and non-technical stakeholders, including clients. Ability to work effectively with culturally diverse teams. Leadership: Ability to lead and mentor teams, ensuring that the development process is efficient and the team is motivated. Compensation: Current CTC should be 9 Lakhs per annum or above. Qualification : Bachelors or Masters Degree In Computer Science Engineering

Responsibilities About Client: We are an innovative recruiting tool that enables users to register and book job postings on various job platforms. With a range of additional features, including the easy booking of social media advertising, we offer our clients the best solutions in talent acquisition.As we enter an exciting phase of product development, we are seeking an experienced Expert for Paid Ads on META to strengthen our team and significantly contribute to the growth of our company. Your Responsibilities: Develop and Implement Paid Advertising Strategies on META platforms (Facebook and Instagram) to enhance our brand presence and effectively engage potential customers. Campaign Management: Plan, create, and optimize advertising campaigns, including the selection of appropriate ad placements and target audiences. Manage Creatives: Identify and develop effective creatives in collaboration with the design team; regularly update and refresh them to ensure campaign effectiveness. Campaign Optimization: Continuously monitor campaign performance and implement optimization measures to improve conversion rates. Understanding of the Conversion API: Implement and utilize the Conversion API to enhance tracking and data quality. Tracking and Analysis: Take full responsibility for tracking campaign data and results; use analytical tools to make informed decisions. Internal and External Campaign Management: Lead internal campaigns for customer acquisition and support client campaigns to attract applicants. Desired Candidate Profile Experience: Several years of practical experience in paid advertising on META platforms (Facebook and Instagram). Expertise: Deep understanding of current trends and best practices in social media advertising, including knowledge of effective creatives and their life cycles. Technical Know-How: Familiarity with the Conversion API and advanced tracking methods. Analytical Skills: Ability to interpret campaign data and derive optimization strategies. Creativity: A knack for creating engaging and effective advertising materials; ability to develop ideas collaboratively with creative teams. Strategic Thinking: Competence in planning and executing campaigns to achieve specific business objectives.

Digital Marketing Executive Location: Cochin Experience: 2-3 Years Employment Type: Full-time About Fingent At Fingent, we are driven by the belief that the technology we build touches lives around us, making a meaningful difference. We nurture thought leaders and encourage them to be the seeds of change through smart software development and consulting services, ultimately creating a smarter and better future. Our culture of openness, honesty, and trust fosters an environment of growth and learning. At Fingent, we value a desire to excel, support peers, and most importantly, being a good human being. Role Overview We are looking for a Digital Marketing Executive who is passionate about online marketing, capable of driving campaigns across various platforms to enhance brand visibility and drive customer engagement. If you have experience in digital marketing strategies, SEO, SEM, PPC, social media, and email marketing, this is the perfect role for you. Roles & Responsibilities Digital Marketing Strategy: Assist the team in the development of overall digital marketing strategies to support business objectives. PPC Campaign Management: Manage and optimize PPC campaigns across various platforms such as Google Ads, Facebook Ads, and LinkedIn Ads. SEO & Keyword Research: Conduct thorough keyword research and implement on-page optimization strategies to improve website rankings and drive organic traffic. Email Marketing: Develop and execute email marketing campaigns, including A/B testing for improved engagement and conversion. Analytics & Reporting: Analyze campaign performance through web analytics tools like Google Analytics and Search Console, and present weekly, monthly, and quarterly reports to stakeholders. Market & Competitor Research: Research market trends, understand the brand s target audience, analyze competitors, and optimize the customer journey to drive engagement and conversions. Skills & Qualifications Experience: Minimum 2+ years of experience in digital marketing, with a strong focus on SEO, SEM, PPC, Google Ads, email marketing, and social media. Web Analytics Tools: Proficient in Google Analytics and Google Search Console. Communication & Presentation: Excellent communication, presentation, and interpersonal skills to collaborate effectively with internal teams and stakeholders. PPC Expertise: Strong knowledge and hands-on experience with PPC platforms like Google Ads, Facebook Ads, and LinkedIn Ads. SEO & SEM: Understanding of SEO practices, keyword research, and on-page optimization to improve website traffic and search rankings. Email Marketing: Experience in creating and managing email marketing campaigns with an understanding of A/B testing. At Fingent, you ll join a forward-thinking, collaborative team where you ll have the opportunity to grow your skills and contribute to impactful marketing campaigns. We value continuous learning and encourage our team members to push boundaries, explore new ideas, and make a difference. You ll also be a part of a company culture that values transparency, mutual support, and personal growth.

Job Title: Data Engineer Location: Rajkot, Gujarat, India Company: IBM Consulting Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for some of the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. At IBM, curiosity and a constant quest for knowledge serve as the foundation for success. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that make groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experiences. In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients. Our delivery centers provide locally based skills and technical expertise to drive innovation and adoption of new technologies. Your Role and Responsibilities As a Data Engineer, you will develop, maintain, evaluate, and test big data solutions. You will be involved in developing data solutions using Spark Framework with Python or Scala on Hadoop and AWS Cloud Data Platform. Key Responsibilities: Data Pipeline Development: Build data pipelines to ingest, process, and transform data from files, streams, and databases. Process the data using Spark, Python, PySpark, Scala, and Hive, HBase, or other NoSQL databases on Cloud Data Platforms (AWS) or HDFS. Software Code Development: Develop efficient software code for multiple use cases leveraging Spark Framework, using Python or Scala and Big Data technologies for various use cases built on the platform. Streaming Pipelines: Develop streaming pipelines to process real-time data. Cloud Data Solutions: Work with Hadoop/ AWS ecosystem components to implement scalable solutions to meet the increasing data volumes using big data/cloud technologies like Apache Spark, Kafka, etc. Big Data/Cloud Technologies: Build scalable solutions on AWS, including tools like AWS EMR, AWS Glue, DataBricks, AWS Redshift, DynamoDB, and other cloud technologies. Required Education Bachelor's Degree in Computer Science, Engineering, or a related field. Required Technical and Professional Expertise 5 - 7+ years of experience in Data Management (DW, DL, Data Platform, Lakehouse) and Data Engineering skills. Minimum 4+ years of experience in Big Data technologies with extensive experience in Spark, Python, or Scala. Minimum 3 years of experience on Cloud Data Platforms (preferably AWS). Exposure to streaming solutions and message brokers like Kafka technologies. Proficiency in SQL. Experience with AWS EMR, AWS Glue, DataBricks, AWS Redshift, DynamoDB. Preferred Technical and Professional Experience Certification in AWS, Data Bricks, or Cloudera Spark Certified Developers. About IBM Consulting IBM Consulting is IBM s consulting and global professional services business, with market-leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners, and the planet. Qualification : Bachelor's Degree in Computer Science, Engineering, or a related field.q