Customer Research Jobs in Pune

Product Manager L-1 Location: Pune | Job Type: Full-Time | Department: Product Development Eshopbox is looking for a passionate and dedicated Product Manager L-1 to help drive the development and success of our products. In this role, you'll be responsible for the entire product lifecycle, from concept through execution. You ll collaborate closely with engineering, design, sales, and marketing teams to deliver solutions that meet customer needs and drive business outcomes. Key Responsibilities Product Lifecycle Management: Oversee the entire product lifecycle, from writing specifications to collaborating with cross-functional teams (design, engineering, marketing) to launch key product features. Planning & Execution: Manage the planning, scoping, execution, and delivery of multiple product development projects. Technical Oversight: Ensure technical implementation aligns with the product requirements and overall vision. Defining Product Architecture: Define the architecture, modules, interfaces, and data systems needed to meet product requirements. Product Strategy & Metrics: Develop and execute a product strategy that aligns with business goals, using data analysis to inform product decisions. Prioritization & Decision Making: Balance customer experience, technical constraints, and business drivers to make informed trade-offs. User-Centric Design: Gain a deep understanding of user needs, problems, and desires to shape product development. Prototyping & Documentation: Create product design prototypes and develop user manuals, help guides, and other support content. Cross-functional Leadership: Lead and interact with cross-functional teams to ensure smooth product development and delivery. What You ll Need Organizational & People Skills: Strong project management capabilities and the ability to work effectively with diverse teams. Technical Background: 1+ years of experience in software or product management roles, with a focus on project/program management. Agile & Scrum: Experience working in Agile environments, particularly with scrum methodology. Industry Knowledge: Previous experience in the internet or e-commerce industry is a plus, with exposure to SaaS-based tools. Learning & Adaptability: Quick to learn new concepts and tools with a strong desire for continuous self-improvement. Communication & Teamwork: Excellent communication and collaboration skills to work across multiple teams and stakeholders.

Job Title: Product Designer Location: Pune Experience: 2 5 Years Job Overview We are looking for a Product Designer who is passionate about creating intuitive, elegant, and user-centric digital experiences. You will play a key role in shaping how users interact with our products by translating complex challenges into meaningful, user-friendly designs. If you thrive in cross-functional teams and are driven by data-informed decisions and creative problem-solving, we d love to hear from you. Key Responsibilities Collaborate with cross-functional teams including Product Managers, Engineers, and fellow Designers to turn ideas into delightful product experiences. Translate insights from user research and data analysis into design solutions that address both customer needs and business goals. Create and iterate on wireframes, prototypes, and high-fidelity visual designs that follow brand and usability standards. Present and communicate your design ideas and rationale to internal teams and senior stakeholders. Analyze market trends, user feedback, and usage data to identify product improvement opportunities. Refine and evolve existing product designs based on changing customer needs and feedback. Work closely with engineers to ensure seamless hand-off and effective implementation of your designs. Stay current with design trends, tools, and technologies, and recommend new solutions to enhance our product design process. Requirements 2 5 years of hands-on experience in Product Design, with a strong portfolio that demonstrates expertise across all stages of the design process. Proficient in design tools such as Figma, Sketch, Adobe XD, InVision, or similar. Ability to create pixel-perfect mockups and interactive prototypes. Strong understanding of UX/UI principles, interaction design, and visual hierarchy. Experience conducting or contributing to user research, usability testing, and A/B testing. Able to translate complex product requirements into intuitive and accessible interfaces. A keen eye for detail and a strong aesthetic sense. Excellent communication and presentation skills. Strong collaboration skills with a willingness to receive feedback and iterate quickly. Ability to work in a fast-paced, agile environment and manage multiple projects simultaneously. Familiarity with front-end development principles is a plus. Nice to Have Background in copywriting or ability to craft effective microcopy. Exposure to working with design systems and component libraries. Experience designing for both web and mobile platforms. Knowledge of accessibility standards and inclusive design practices. You'll be part of a passionate team focused on creating impactful user experiences. You'll have the freedom to innovate, challenge the status quo, and influence the future of our product design direction.

Position: Assistant Manager Marketing Location: Pune Qualification: MBA Experience: Minimum 8 Years Job Description: We are seeking an experienced and strategic Assistant Manager Marketing to lead brand promotion initiatives and execute targeted marketing campaigns that drive sales growth. The ideal candidate will have a strong understanding of market dynamics, excellent project management skills, and a proven track record of delivering impactful marketing solutions. Key Responsibilities: Plan and execute marketing strategies and brand promotion activities to generate leads and boost sales opportunities. Collaborate with sales and project teams to understand business needs and align marketing efforts accordingly. Design and implement marketing campaigns within approved budgets, ensuring ROI and performance metrics are met. Conduct market research and competitor analysis to identify trends, customer preferences, and business opportunities. Provide strategic insights and recommendations to senior management based on market data and campaign performance. Manage and coordinate with external agencies, vendors, and creative partners to ensure timely and quality deliverables. Prepare and present periodic MIS reports on marketing performance, including channel effectiveness and campaign outcomes. Qualification : MBA

Reporting Analyst Location: Pune Department: Research and Development Software Development Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students transforming online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide. With over 2,200 team members globally across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with enterprise stability. We value transparent communication, diversity of thought, boldness, resilience, and collective excellence to create better living experiences. Role Overview Entrata is seeking a highly analytical and detail-oriented Reporting & Metrics Analyst to join our R&D team. In this role, you will design and maintain the reporting infrastructure that drives operational transparency and accountability across the product development lifecycle. You will collaborate closely with Product, Engineering, and Product Marketing teams to provide real-time insights into requirement tracking, release readiness, internal tool adoption, and go-to-market asset status. The ideal candidate has deep expertise in Domo, strong SQL skills, and familiarity with Jira schema and Agile workflows. Your passion for building intuitive dashboards, surfacing actionable metrics, and automating reporting will enable scalable, data-driven decisions. Key Responsibilities Design, develop, and maintain dashboards in Domo that track SDLC progress, release health, and adoption metrics. Ensure Jira data integrity by maintaining consistent tagging, statuses, and structures for epics and user stories. Write custom SQL queries to create calculated metrics, join datasets, and implement audit flags. Monitor data freshness and proactively alert teams to any inconsistencies or missing inputs. Track and report on product requirements planning and execution, including ownership and release eligibility. Provide visibility into internal communications deliverables, such as product updates, launch decks, and customer enablement content. Analyze usage and adoption metrics for internal tools (e.g., support agents, documentation platforms). Collaborate with Product Marketing to define standardized reports for quarterly planning, user conferences, and release briefings. Automate reporting workflows to minimize manual effort and maximize accuracy. Deliver regular reporting packages to R&D and cross-functional leadership teams. Minimum Qualifications 2+ years of experience in analytics or reporting within software, product, or data operations environments. Strong hands-on experience creating dashboards in Domo. Proficient in SQL for querying and manipulating complex datasets. Familiarity with Jira data structures, issue hierarchies, and Agile methodologies. Detail-oriented with a strong commitment to data quality and reporting accuracy. Excellent communication skills, with the ability to clearly document insights and enable stakeholders. Ability to manage multiple stakeholders and priorities in a fast-paced setting. Preferred Qualifications Experience reporting on product development, SDLC, or Agile delivery metrics. Background supporting go-to-market deliverables or product marketing functions. Familiarity with support analytics or customer experience platforms (e.g., Zendesk, internal AI tools). Comfortable collaborating with distributed teams and using remote collaboration tools.

Project Manager Biocarbon Business Location: Pune Experience: 5 8 Years Education: Bachelor s or Master s degree in Business, Marketing, Engineering, or a related field About the Role: BiofuelCircle s platform serves a diverse range of stakeholders within the bioenergy supply chain, including large industries, rural enterprises, transporters, service providers, and farmers. As the Project Manager for the Biocarbon Business, you will be responsible for managing and coordinating biocarbon-related projects, addressing user queries, troubleshooting, and ensuring the smooth execution of activities on the BiofuelCircle platform. This role is critical in maximizing value for internal and external users and driving the growth of BiofuelCircle s biocarbon initiatives. Key Responsibilities: Project Management: Plan, coordinate, and oversee multiple projects aligned with pilot programs and strategic initiatives. Ensure timely execution while maintaining high-quality standards. Sales & Business Development: Identify and engage potential clients within target markets. Prepare and deliver compelling pitch decks, presentations, and client proposals. Project & Proposal Documentation: Draft project proposals, cost estimates, and execution plans aligned with business objectives. Market Analysis: Conduct ongoing market research to track trends, customer needs, and competitor activities. Use insights to refine sales and project strategies. Reporting & Documentation: Maintain and manage project MIS (Management Information System). Prepare comprehensive reports on project status, sales pipelines, and market insights. Cross-functional Collaboration: Work closely with teams across New Market Development, Supply Chain, Finance, Project Management, and Marketing to ensure project alignment and success. Ideal Candidate Profile: Educational Background: Bachelor s or Master s degree in Business, Marketing, Engineering, or related disciplines. Professional Experience: Proven hands-on experience in project management, including familiarity with project management tools. Core Competencies: Strong analytical and problem-solving skills with a data-driven decision-making approach. Excellent written and verbal communication skills. Ability to collaborate across diverse teams effectively. Travel Requirements: Up to 10% travel may be required. Opportunity: This role offers a unique chance to contribute to India s expanding bioenergy sector by leading critical projects that foster sustainable and circular economic growth. The Project Manager will be pivotal in expanding BiofuelCircle s biocarbon business and developing new markets. Supervision & Collaboration: The role demands close collaboration with departments such as New Market Development, Supply Chain, Finance, and Project Management to ensure seamless project execution. Qualification : Bachelors or Masters degree in Business, Marketing, Engineering, or a related field

Manager Market Research Location: Pune, Maharashtra Function: Marketing Experience: 7 8 Years Education: MBA (preferred with Engineering background) or Degree in Economics / Statistics Job Summary: We are seeking a strategic and data-driven Manager Market Research to lead research initiatives that inform BiofuelCircle s growth in the bioenergy sector. This role will focus on identifying new geographic and product opportunities, assessing industrial demand and rural supply, and generating actionable insights to support decision-making across functions. Key Purpose of the Role: To build and lead a market research function that supports geographic expansion, product diversification, and strategic decision-making through in-depth data analysis, customer insight, and competitor benchmarking. Key Responsibilities: Market Research Industrial Demand & Rural Supply Conduct primary (qualitative) and secondary (quantitative) research on biomass availability and biofuel demand Maintain district- and taluka-level datasets across Indian states for all operational and target regions Research crop production, harvesting practices, residue availability, and alternate applications Analyze industrial clusters using biomass/coal and identify platform adoption enablers and barriers Market Intelligence & Analysis Identify new demand and supply markets or clusters Perform gap analyses against existing operations Conduct on-ground validations based on crop seasons and geographies Customer Insights & New Product Development Run exploratory studies to support new product development and product-market fit assessments Design and implement surveys, dipsticks, and focus groups to gather customer insights Competitor & Market Landscape Analysis Monitor competitors offerings and go-to-market strategies Track emerging trends across the bioenergy and cleantech sectors External Agency Management Draft research briefs in coordination with product and business teams Select appropriate methodologies and manage external research vendors Ensure research deliverables are on-time, cost-efficient, and actionable Team Building & Leadership Build and lead an in-house research team Drive research process governance and ensure alignment with strategic business needs Policy Framework & Strategic Support Contribute to state-wise policy analysis for new products and geography expansion Support business planning for growth and diversification initiatives Ideal Candidate Profile: Industry Background: Experience in Energy, Cleantech, E-Commerce, or B2B Industrial sectors is preferred Deep understanding of the Indian market landscape Technical Competencies: Strong analytical and conceptual thinking Skilled in transforming complex data into strategic insights Capable of connecting insights across cross-functional teams Project governance and stakeholder alignment skills Communication & Interpersonal Skills: Excellent verbal and written communication Able to engage with a broad spectrum of stakeholders from rural micro-businesses to multinational corporations Soft Skills: Confident, assertive, and proactive Analytical mindset with the ability to lead and mentor a team Opportunity: Join a pioneering company in the bio-energy sector, driving sustainable transformation across India. This role offers a unique opportunity to work on high-impact projects while collaborating with a mission-driven and innovative team. Supervision & Collaboration: Reports to: Head of Marketing Works closely with: Product, Operations, Sales, Policy, and Strategic Planning teams Qualification : MBA (preferred with Engineering background) or Degree in Economics / Statistics

Job Title: Content Writer Location: Pune (Work From Office) Employment Type: Full-Time Experience: 2 to 3 years About the Role: We are seeking a talented Content Writer for our Tech Publishing platform who can create fresh, engaging, and SEO-optimized content. You will be responsible for writing blogs, guides, news articles, and marketing copies focused on tech niches such as AI, IoT, Big Data, FinTech, and more. A passion for technology and the ability to communicate complex concepts in an accessible and enjoyable way is essential. The ideal candidate writes in US English and understands how to balance detailed technical explanations with a compelling narrative. Experience in journalistic writing or working in a publishing media company is a plus. Strong SEO knowledge and content marketing skills are also important. Additionally, you must be a fast learner and skilled researcher to handle diverse tech topics effectively. Roles and Responsibilities: Conduct thorough research on industry-related topics through online sources, interviews, and studies. Write clear, concise, and engaging marketing copies, blogs, and news articles. Proofread and edit content before publication to ensure high quality. Identify and research newsworthy topics relevant to the audience. Submit content to editors for review and approval. Collaborate with marketing and design teams to complement articles with visual elements. Optimize content using SEO best practices, including keyword integration and internal/external linking. Identify content gaps based on customer needs and recommend new topics. Maintain consistency in style, tone, fonts, and images across content. Update website content regularly as required. Requirements and Skills: Proven experience as a Marketing Content Writer with a portfolio of published articles. Strong research skills using multiple sources. Familiarity with SEO guidelines and content marketing best practices. Excellent English writing and editing skills with attention to detail. Ability to work within deadlines and manage time efficiently. Educational background in Mass Media, Journalism, Marketing, or Advertising preferred. Qualification : Educational background in Mass Media, Journalism, Marketing, or Advertising preferred.

Job Title: Principal Engineer (Malware Research Scientist) Company: Druva Location: Pune, Maharashtra, India About Druva: Druva, the autonomous data security company, delivers a 100% SaaS, fully managed platform that secures and recovers data from all threats. The Druva Data Security Cloud guarantees data availability, confidentiality, and fidelity providing autonomous protection, rapid incident response, and assured data recovery. Trusted by over 6,000 customers including 65 of the Fortune 500, Druva protects business-critical data in today s evolving threat landscape. With a $10 million Data Resiliency Guarantee, Druva ensures robust defense against all cyber threats. Role Overview: As a Principal Engineer (Malware Research Scientist), you will lead the design and establishment of a cutting-edge malware analysis lab and manage a team of researchers focused on deep technical investigations. You will conduct hands-on research, especially on ransomware, to uncover threat behaviors and generate actionable intelligence. Your insights will directly influence product security features by providing malware artifacts and indicators of attacks (IOAs) to engineering and product teams, strengthening Druva s product security posture. Key Skills & Expertise: Proven background as an Enterprise Security Architect or equivalent. Expertise in threat modeling and risk mitigation at organizational and technical levels. Comprehensive understanding of cloud security (AWS, Azure, OCI), Linux, M365 application/API security, firewalls, IDS/IPS, sandboxing, threat intelligence, vulnerability assessment, SIEM, auditing, encryption, and data loss prevention. Relevant certifications such as OSCP, SANS, or equivalent security certifications are highly desirable. Strong communication skills with the ability to present complex technical topics clearly. Deep technical knowledge of malware behavior, cyber kill chain, incident response, forensic data collection, disaster recovery, and ransomware impact. Hands-on experience in these areas is preferred. Roles & Responsibilities: Technical Leadership & Research: Design, implement, and maintain a secure and scalable malware analysis lab. Perform in-depth analysis of malware samples with a focus on ransomware variants. Utilize reverse engineering, static, and dynamic analysis techniques to dissect malware behavior and tactics. Identify, document, and communicate Indicators of Compromise (IOCs), MITRE ATT&CK TTPs, and Indicators of Attack (IOAs). Analyze ransomware impacts on data, cloud infrastructure (AWS, Azure, GCP), and SaaS platforms (M365, Google Workspace). Develop innovative detection and mitigation strategies for advanced malware threats. Stay abreast of emerging threat trends through continuous research and threat intelligence gathering. Collaboration & Communication: Partner with Product Managers to align research with customer requirements and support development of security features. Work with marketing to translate research insights into technical content like whitepapers, blogs, and presentations. Translate technical findings into clear, actionable reports for technical and non-technical stakeholders. Collaborate with engineering and security teams to integrate threat intelligence into incident response and security operations. Present research outcomes and threat intelligence updates to internal teams and leadership. Qualifications: Bachelor s or Master s degree in Cybersecurity, Computer Science, or a related discipline (or equivalent experience). 10+ years of experience in malware analysis and threat research. Proven track record of leading and mentoring security research teams, including training interns and junior researchers. Deep expertise in malware analysis techniques such as reverse engineering, static analysis, dynamic analysis, and sandbox environments. Strong knowledge of ransomware variants and their operational impact on various infrastructures. Excellent verbal and and written communication skills. Ability to manage multiple projects, work independently, and prioritize tasks effectively. A passionate and proactive approach to staying ahead in the cybersecurity threat landscape. If you re ready to lead high-impact malware research and shape the future of cyber resilience, Druva offers a compelling opportunity to join a world-class team protecting data on a global scale. Qualification : Bachelors or Masters degree in Cybersecurity, Computer Science, or a related discipline (or equivalent experience).

Job Title: Business Development Manager Experience: 10+ Years Location: Kharadi, Pune Role Overview We are seeking an accomplished and results-driven Business Development Manager to lead our sales efforts in IT services and solutions. The ideal candidate will bring deep domain knowledge, a strong industry network, and a proven track record in driving revenue growth across global markets. This is a strategic role focused on expanding our footprint in sectors such as BFSI, Manufacturing, Retail, Food Processing, and Pharma. Key Responsibilities Sales Strategy & Planning Develop and execute robust sales strategies aligned with organizational goals. Identify high-growth markets, key technology segments, and new business opportunities. Focus on expanding our presence across technology platforms and marketplace verticals. Lead Generation & Client Acquisition Drive the entire sales cycle from prospecting and lead generation to deal closure and client onboarding. Engage senior decision-makers (CXOs, IT Heads, etc.) with compelling pitches for IT solutions including software development, cloud services, ERP systems, and AI/ML services. Conduct high-impact business meetings and presentations across target industries. Client Relationship Management Build and nurture long-term client relationships by offering tailored solutions and reliable after-sales support. Act as a trusted advisor to clients, ensuring a strong feedback loop and high customer satisfaction. Revenue Growth & Account Management Meet or exceed sales targets through a combination of strategic account mining and new business hunting. Drive consistent revenue generation across multiple service lines and customer segments. Market Research & Analysis Conduct market intelligence and competitor analysis to inform sales strategy and positioning. Adapt go-to-market strategies based on evolving industry trends and client needs. Cross-Functional Collaboration Work closely with marketing, technical, pre-sales, and delivery teams to ensure seamless client experience. Channel client feedback to internal teams to support product and service enhancements. Sales Reporting & Forecasting Deliver accurate sales forecasts, performance reports, and pipeline visibility to leadership. Monitor sales metrics and KPIs to adjust execution strategies in real time. Industry Engagement & Networking Represent the company at industry events, trade shows, and conferences to enhance brand visibility. Leverage your professional network and industry forums to drive lead generation and business expansion. Required Skills & Qualifications Experience: 10+ years in business development, sales, or lead generation within IT services. Industry Expertise: Deep understanding of BFSI, Manufacturing, Retail, Pharma, and Food Processing verticals, with exposure to global delivery models and captive centers (GCCs). Technical Acumen: Familiarity with Salesforce, SAP, ERP systems, AI/ML technologies, and custom software solutions. Stakeholder Management: Proven experience engaging CXOs, founders, IT heads, and procurement leaders. Tools Proficiency: Comfortable using MS Office and CRM platforms such as Salesforce. Sales Skills: Self-starter with a hunter mindset, capable of independently generating and closing opportunities in international markets. Communication: Excellent command of English; proficiency in foreign languages is a strong plus.

Job Title: Product Specialist (Sales) Location: Pune, India Employment Type: Full-Time About the Role: We are looking for a Product Specialist (Sales) to drive the adoption and sales of scanO Air (AI Robot) within the dental industry. You will be a key player in educating customers, conducting product demos, and participating in on-the-ground sales efforts to promote our AI-powered products for clinics and hospitals. Key Responsibilities: Sales Execution: Lead the efforts to nurture and close leads for scanO Air and other scanO AI products. Drive adoption within the dental industry and ensure consistent revenue growth. Product Expertise: Develop and maintain an in-depth understanding of the scanO AI ecosystem (including scanO Air and scanO Engage). Stay updated on features, benefits, and potential applications to effectively address client needs. On-Ground Sales Efforts: Represent the company at dental conferences, seminars, and exhibitions to market the AI solutions to clinics and hospitals. Product Demos: Provide detailed product demos via Google Meet/Zoom for prospective customers, showcasing the features, benefits, and value of scanO products. Training & Education: Conduct training sessions for dental professionals and staff to ensure they understand the capabilities and advantages of the scanO AI products, driving enhanced usage and satisfaction. Market Research: Continuously monitor industry trends, competitor products, and advancements in dental technology. Provide valuable insights that will help shape the product strategy and positioning. Feedback Collection: Actively collect and analyze customer feedback to improve product features, enhance user experience, and inform future development. Required Skills and Qualifications: Sales Experience: Previous experience in sales within the healthcare, dental, or technology sector (AI products are a plus). Product Knowledge: Ability to quickly grasp and communicate the technical and practical aspects of AI-based products. Strong Communication: Excellent communication and presentation skills, particularly for delivering remote demos and interacting with both technical and non-technical stakeholders. Industry Knowledge: Familiarity with the dental industry and understanding of key challenges faced by dental professionals, clinics, and hospitals. Technical Aptitude: Comfortable learning and demonstrating AI-powered products and tools. Event Participation: Willingness to attend industry events, conferences, and trade shows to engage with potential clients and increase product awareness. Training Skills: Ability to conduct training sessions that enable end-users to maximize product adoption. Market Insight: Ability to stay on top of market trends and provide feedback that supports both sales and product development strategies. Impactful Work: Be part of a growing team and help drive the adoption of cutting-edge AI technology in the dental industry. Growth Opportunities: Work in a dynamic and innovative environment, offering opportunities for career development. Competitive Compensation: Attractive salary with potential bonuses tied to sales performance. Collaborative Team: Work with a motivated, mission-driven team focused on making a difference in dental care. If you are passionate about AI technology, sales, and the dental industry, and are excited about making a real impact, we would love to hear from you!

Job Title: Business Development Executive Job Summary We are seeking a passionate and dynamic Business Development Executive to join our sales team. The ideal candidate will be responsible for generating leads, making sales calls, building client relationships, and consistently meeting or exceeding sales targets. Objectives of the Role Build business by identifying, qualifying, and selling to potential clients. Develop and maintain strong relationships with clients to ensure repeat business and customer satisfaction. Key Responsibilities: Identify new business opportunities by researching prospects and analyzing market trends. Establish and maintain client relationships by understanding their needs and offering effective product or service solutions. Actively seek out new sales opportunities through cold calling, networking, and social media. Set up and attend meetings with potential clients to understand their needs. Deliver product or service presentations tailored to client requirements. Prepare regular reports on sales performance and pipeline status. Collaborate with internal teams to align sales efforts with overall goals. Participate in industry events, exhibitions, or conferences as needed. Negotiate and close deals, addressing objections or concerns effectively. Gather feedback from clients and share insights with internal teams. Required Skills & Qualifications: Proven experience in a Business Development or similar sales role. Basic understanding of the IT sector. Proficiency in English. Strong knowledge of MS Office tools. Quick learner with a passion for sales. Self-motivated and goal-oriented. Strong presentation skills. Ability to build and manage client relationships.

Job Title: Sales Intern Location: Pune Experience: 0.5+ Years Job Type: Full-Time Job Summary: We are seeking a motivated and proactive Sales Intern to join our dynamic sales team. As an intern, you will be directly involved in daily tasks, including generating new business opportunities, managing client communications, and supporting account management activities. This is a great opportunity for an aspiring sales professional to gain hands-on experience in business development, communication, and sales strategies in a fast-paced environment. Key Responsibilities: New Business Development: Assist in identifying and pursuing new business opportunities through market research, networking, and outreach efforts. Lead Generation: Support the team by generating and qualifying sales leads through various methods, including cold calling, email campaigns, and social media outreach. Business Communication: Act as a point of contact for client communications, addressing inquiries and providing relevant information to prospects. Account Management Support: Help in managing client accounts, ensuring smooth communication and assisting with follow-ups to ensure client satisfaction. Sales Documentation: Prepare and maintain sales reports, client records, and other documents related to the sales process. Collaborate with Sales Team: Work closely with senior team members to understand customer needs, refine sales strategies, and contribute to the team s overall success. Skills & Qualifications: Educational Background: Currently pursuing or recently completed a degree in Business, Marketing, or a related field. Experience: 0.5+ years of prior experience in sales, business development, or related fields (internship experience is acceptable). Communication Skills: Strong verbal and written communication abilities with an emphasis on client engagement and relationship-building. Tech-Savvy: Proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with CRM tools is a plus. Organizational Skills: Strong ability to multitask and manage time effectively in a fast-paced environment. Team Player: Ability to collaborate with colleagues and contribute to team goals. Enthusiasm to Learn: A keen interest in sales and business development with a willingness to learn and grow in the field. What We Offer: Hands-on Experience: Gain real-world experience in sales and business development in a fast-growing company. Mentorship: Work closely with experienced sales professionals and learn the nuances of client management and business development. Career Growth: Opportunity to transition into a full-time role based on performance and contributions. Collaborative Work Environment: Join a team that values initiative, creativity, and collaboration. This role is ideal for someone eager to start a career in sales and business development and gain practical experience in a professional setting. Apply today and join our growing team in Pune! Qualification : Currently pursuing or recently completed a degree in Business, Marketing, or a related field.

Job Title: Content Writer Required Experience: 2+ Years Job Location: Pune (Work from Office) Educational Qualifications: A graduate degree in Communications, Marketing, English, Journalism, or a related field is preferred. Job Description: Zymr is seeking a skilled Content Writer to help drive our marketing initiatives. You will be responsible for transforming technical content into engaging narratives that connect with our audience. By finding opportunities to improve the customer journey, you will create compelling marketing materials that generate demand and build our brand presence. Key Responsibilities: Content Creation: Develop engaging, clear, and SEO-optimized content, including blogs, articles, website copy, and marketing collaterals. Support content needs for technical topics such as DevOps, AI, testing, cloud, and digital transformation. Content Support for Campaigns: Write engaging social media posts, email campaigns, and landing page copy. Collaborate with marketing teams to ensure content aligns with ongoing campaigns and is delivered on time. SEO & Best Practices: Write with SEO principles in mind, balancing keyword optimization and user experience. Understand audience personas to align content with their specific journeys and needs. Editing & Research: Research and simplify complex technical concepts for a global audience. Ensure content is error-free, well-structured, and consistent with Zymr s brand tone. Cross-team Collaboration: Work closely with designers, marketers, and subject matter experts (SMEs) to align content goals with larger campaigns and objectives. Requirements: 4+ years of experience in content writing, ideally within technology or software services. Strong command of American English and excellent storytelling skills. Familiarity with SEO principles, digital content trends, and audience-targeting strategies. Experience in writing both technical and business-oriented content. Ability to meet deadlines, multitask, and adapt to shifting priorities. Why Zymr: Join a high-growth technology services company with exciting opportunities. Make a real impact by creating content that influences global clients. Be part of a collaborative work culture with opportunities for skill enhancement and growth. Qualification : A graduate degree in Communications, Marketing, English, Journalism, or a related field is preferred.

Experience: 2-6 years Working Hours: 4:00 PM to 1:00 AM (IST) Location: Pune Job Brief: We are looking for a rock-star Inside Sales and Business Development Account Specialist who has a winning attitude and a passion to succeed. You need to bring your knowledge, skills, attitude, and work ethics to meet your targets. The purpose of the role is to generate an increased sales pipeline through the identification and qualification of new sales opportunities. It is an ideal opportunity for ambitious and successful candidates to lay a strong foundation and catapult into hi-tech business development and field sales. Responsibilities: Conduct extensive research on prospective clients, decision-makers, and technology landscape. Ability to research client and company background through websites and social networking sites. Develop and maintain competitive knowledge on service offerings, industries, and products to leverage in lead generation and research. Connect with prospects via phone, email, and social media to build a strong funnel of qualified leads. Maintain a level of metrics to meet activity goals (cold calls, leads, proposals). Engage and build strong customer relationships by engaging in meaningful dialogue. Communicate with various internal stakeholders on the next steps to address qualified leads. Create a great first impression to move forward in the sales cycle. Requirements: 2 6 years of experience in inside sales for a technology company. Strong written and oral communication skills. Structured approach to the sales cycle with a good understanding of the technology industry. Proactive mindset with a willingness to take initiative and ownership. Willingness to work in alignment with the USA Time Zone 4:00 PM to 1:00 AM IST (mandatory).

About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a global leader in kitchen and laundry appliances, dedicated to improving life at home for families around the world. With a commitment to purposeful innovation and an iconic brand portfolio including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, and InSinkErator we combine cutting-edge technology with decades of expertise. In 2023, we reported approximately $19 billion in annual sales, supported by 59,000 employees and 55 manufacturing and technology research centers globally. Learn more at WhirlpoolCorp.com. About the Team Our Quality Assurance team plays a critical role in ensuring the highest product standards for our customers. This team works closely with suppliers to maintain quality, improve processes, and resolve issues quickly and effectively. From new product launches to ongoing supplier development, we partner with internal teams and external suppliers to drive a culture of excellence. About the Role As a Supplier Quality Engineer/Manager, you will be responsible for ensuring the performance and quality of direct material suppliers across Asia and IPO supply chains. You will lead new product integration (NPI) and existing product improvements (EPI) by driving supplier development processes, solving escalated quality issues, and collaborating closely with global teams. Your work will directly impact the quality and reliability of Whirlpool products delivered to millions of homes. Key Responsibilities Partner with suppliers to ensure flawless new product launches. Lead supplier quality processes for NPI and EPI projects, including APQP (Advanced Product Quality Planning) and PIQ (Purchase Item Qualification). Drive supplier performance improvement initiatives through data analysis, root cause identification, and action planning. Manage and resolve escalated quality issues through structured problem-solving processes like 8D. Conduct supplier process audits and risk assessments to identify improvement opportunities. Collaborate with global cross-functional teams to align supplier quality processes and ensure consistency. Provide training to suppliers on Whirlpool s quality systems, tools, and expectations, fostering a Zero Defect culture. Track, analyze, and report on supplier performance metrics such as SIR, PPM, and CAL. Participate in supplier qualification reviews and witness critical sample builds during new product launches. Champion Critical Parameters Management (CPM) to ensure focus on key product characteristics that impact performance and customer satisfaction. Education: Bachelor s degree in Mechanical Engineering (or related field). Experience: 7-10 years in Supplier Quality within Automotive, Home Appliances, or Consumer Durables industries. Technical Skills: Strong understanding of quality tools like APQP, PPAP, FMEA, SPC, MSA. Proficient in data analysis and statistical process control (SPC). Experience working directly with suppliers on quality improvement and new product launches. Certifications (Preferred): Six Sigma Green/Black Belt. Certified Quality Management Systems (QMS) Auditor. Soft Skills: Strong communication and relationship-building skills. Ability to collaborate across cultures and global teams. Analytical mindset with a proactive approach to problem-solving. Passion for driving quality excellence and continuous improvement. Work for a globally recognized Fortune 500 company. Collaborate with talented professionals from around the world. Be part of an innovative environment that values bold ideas and smart solutions. Enjoy a diverse and inclusive workplace where your voice matters. Contribute directly to products that improve life at home for millions. If you are passionate about quality, thrive in a collaborative environment, and are ready to drive supplier excellence in a globally respected organization, apply today! Qualification : Bachelors degree in Mechanical Engineering (or related field).

Digital Marketing Specialist Location: Pune Experience: 4+ Years Education: Bachelor s degree in Marketing, Communications, or a related field About the Role We are looking for an experienced and results-driven Digital Marketing Specialist to join our team. In this role, you will be responsible for developing and executing digital marketing strategies, managing client relationships, and overseeing social media platforms to drive brand awareness, engagement, and lead generation. If you are passionate about digital marketing, analytics, and client management, this is a fantastic opportunity to make an impact and grow in a dynamic, fast-paced environment. Key Responsibilities Strategic Marketing & Campaign Management Develop and execute digital marketing strategies and campaigns to achieve business goals. Analyze market trends, customer behavior, and competitor activities to optimize marketing efforts. Manage and optimize paid advertising campaigns (Google Ads, Facebook Ads, LinkedIn Ads, etc.) to maximize ROI. Client & Stakeholder Management Build and maintain strong client relationships, ensuring timely communication and satisfaction. Provide regular performance reports, insights, and recommendations to clients. Address client inquiries and resolve issues promptly and professionally. Social Media & Content Management Create, manage, and optimize social media accounts (Facebook, Instagram, Twitter, LinkedIn, YouTube). Develop engaging content calendars, schedule posts, and monitor engagement. Track social media metrics and adjust strategies for better performance. SEO, SEM & Website Optimization Monitor and improve website traffic and performance through SEO, SEM, and UX enhancements. Conduct keyword research and implement on-page and off-page SEO strategies. Utilize analytics tools (Google Analytics, Search Console) to track and improve website conversions. Data Analysis & Reporting Analyze campaign performance metrics and create insightful reports. Use data to optimize marketing strategies and enhance campaign performance. Stay up-to-date with industry trends and emerging digital marketing technologies. 4+ years of experience in digital marketing, including client management and social media. Strong understanding of SEO, SEM, PPC, social media, email marketing, content marketing, and analytics. Hands-on experience with Google Ads, Facebook Ads, and other digital ad platforms. Proficiency in social media management tools (Hootsuite, Buffer, Sprout Social, etc.). Excellent communication and relationship-building skills. Analytical mindset with the ability to interpret data-driven insights. Strong organizational and multitasking skills with attention to detail. Ability to work both independently and collaboratively in a team environment. Bonus Points If You: Have experience with marketing automation tools, CRM platforms, and web analytics tools. Have worked on lead generation campaigns and conversion rate optimization. Have a creative eye for branding, content, and social media visuals. Exciting Growth Opportunities Work on impactful digital marketing campaigns and grow with the company. Data-Driven Culture Use cutting-edge tools and strategies to achieve results. Collaborative Work Environment Work with a team that values innovation and creativity. Exposure to Multiple Industries Get hands-on experience across diverse sectors and clients. Qualification : Bachelors degree in Marketing, Communications, or a related field

Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.

Job Overview: We are looking for a Product Designer with a passion for creating intuitive and delightful user experiences. The ideal candidate will excel across all stages of the design process, from research to execution, while always keeping the customer s needs at the forefront. You will collaborate closely with cross-functional teams, using both qualitative and quantitative data to drive design decisions. In this role, you ll be responsible for turning insights into creative, user-centered solutions that enhance our products and meet market demands. This position requires a blend of leadership, creativity, and the ability to execute a vision while staying adaptable to evolving customer needs. Key Responsibilities: Identify Product Improvement Opportunities: Continuously look for ways to enhance existing products and identify new opportunities to improve user experiences based on user feedback and market trends. Collaborative Design Process: Work closely with the design lead and other team members to define design requirements based on insights from internal teams and user research. Ensure alignment on design goals throughout the process. Analyze Market Needs & Consumer Preferences: Evaluate how new products meet market demands and customer needs, ensuring designs are aligned with strategic business goals. Stay Informed on Industry Trends: Keep up to date with current design trends, tools, and market conditions to inform and improve your design work. Revise and Modify Designs: Update and iterate on existing designs to meet changing customer preferences and feedback, ensuring products remain relevant and engaging. Collaborate with Engineers: Work closely with product engineers to suggest and implement improvements for both product designs and development processes. Present Design Concepts: Clearly communicate and present design ideas to cross-functional teams and senior leadership, advocating for design decisions and their impact on the product. Requirements: Proven Design Experience: Experience in all phases of the design process, including user research, wireframing, prototyping, visual and interaction design, usability testing, and copywriting. Pixel-Perfect Mockups: Strong ability to create detailed, high-quality mockups that align with design and brand guidelines. Customer-Focused Design: A keen eye for understanding customer needs, and the ability to translate those needs into effective design solutions. Attention to Detail: Excellent attention to detail in both design execution and the user experience, ensuring consistency and quality. Collaborative Skills: Ability to work seamlessly with cross-functional teams, including product managers, engineers, and other designers, to deliver successful design solutions. Data-Driven Design: Comfortable collecting, interpreting, and acting on both qualitative and quantitative user feedback to improve designs. Strong Portfolio: A well-rounded portfolio showcasing your work, with evidence of successful design solutions that align with client objectives and user needs. Brand Consistency: Ability to adapt to and incorporate existing brand styles, delivering visually refined concepts that stay true to the brand identity. Communication Skills: Strong communication skills to present, persuade, and collaborate effectively across teams and with leadership. Creative Problem-Solver: Ability to approach design challenges creatively and think outside the box to come up with innovative solutions. Passion for Design: A genuine passion for design and continuous improvement, always striving to deliver exceptional experiences for users. Adaptability & Learning: Proactive in recommending new tools, techniques, and approaches based on industry trends, while staying adaptable to changing design requirements. Desirable Traits: Dynamic & Creative Personality: A creative thinker who thrives in an environment that encourages new ideas and approaches to design. Organized & Analytical: Highly organized with the ability to manage multiple projects while maintaining focus on details and meeting deadlines. What We Offer: Creative Environment: Work with a collaborative team of designers and engineers to create impactful products that users love. Growth Opportunities: The chance to expand your design expertise and take on new challenges in a fast-paced and innovative environment. Impactful Work: Be a key player in shaping the future of our products, with direct influence on user experience and product success. If you re passionate about design and eager to create products that make a difference, we d love to hear from you. Apply today to join our dynamic team!

About this job Support business growth through lead generation, with 1-3 years of experience in sales or market research. Conduct market research to identify trends and opportunities, and assist in preparing proposals and presentations. Responsibilities Promote PHN services in reputed private individual and group schools and generate revenue sales closures. Visit schools daily and pitch product, give demos. Setting up meetings with potential school clients and new customer acquisition. Meeting with Director and school management for presentation, negotiations, and signing agreements. Build the sales pipeline and achieve sales targets. Negotiate and finalize deals with schools. Skills Requirement Should have experience in B2B Sales. Clear verbal and written communication skills. Proficiency in MS Office and Advanced Excel. Ability to build rapport with team & clients. Time management and decision-making skills. Qualification BBA Qualification : BBA/MBA

ALFA LAVAL is a Swedish multinational company operating in Italy for over 100 years with several sales offices, manufacturing and research and development. At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in a truly diverse workplace based on empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet s most urgent problems. Making the world a better place. Every day. Our driving force is to accelerate success for our customers, people and planet. We are looking for an International Sales Engineer for our Specialized S&T heat exchanger business. The new employee will be based in our Pune site, but working daily with colleagues based in Suisio, Italy. Who you are We are looking for a person with: Capabilities to identify priorities and follow up the opportunities Strong attitude to interpersonal relationships Ability to manage a network of customers and partners Business development attitude Business Acumen and curiosity Open minded Strong communication and presentation skills Strong team orientation and ability to build cross-functional relationships What about the job The International Sales Engineer will work directly with our Sales manager located in Suisio, Italy and with our customers - end users and engineering companies - to develop high efficiency tubular heat exchangers for their processes. Working with our sales team as well as our manufacturing unit colleagues is essential in all facets of the sales effort toward negotiating eventual purchase order from the customer. This position will require the understanding customer needs and technical specificities to shell and tube markets. The International Sales Engineer position has a broad range of responsibilities to include the following: Assist experienced sales engineers with the proposal of our solutions and aim to work independently on specific accounts. Prepare proposals on the project s technical specifications and requirements. Assist experienced application / sales engineers with the design and proposal of our solutions. Supervise and organize bid preparation and ensure accuracy of costing estimating. Participate in presentations at customer locations and negotiations. Continuous communication with our customer is essential to provide our engineered to order heat transfer products. Participating in training sessions, meetings, skill building and professional development classes. Works with management to refine and implement sales strategies and policies. Assists manager with other tasks as needed. Follows all safety policies and company-wide safety requirements; encourages action assuring safe behavior; confronts unsafe behavior and conditions proactively and positively. Complies with all company policies and procedures. Conducts himself/herself in a considerate, professional, cooperative and helpful manner toward fellow employees, customers, vendors and visitors. What you know: Bachelor s degree in engineering with professional experience, at least 5 years, in Shell and tube Manufacturing / Heat Transfer is preferred. Additional competencies to include the following: Requires medium level technical and financial knowledge to effectively estimate and sell with some degree of independence. General knowledge of ASME VIII div.1 and 2 code for Pressure Vessels and S&T design and manufacturing Must have exceptional verbal and written communication skills along with organization and presentation skills. Already proven experience in an international and multi-cultural company is a plus. Language: Proficient English / Italian would be a plus Must effectively present information and respond to questions from groups of managers, clients and customers. Working knowledge of computer software, including Word, Excel and PowerPoint. Demonstrated ability to work both independently (self-directed) and with others as part of a team. Able to confidently interact with a variety of internal and external customers. Ability to multi-task and prioritize assignments. Must have valid driver s license. Required to travel internationally approximately 25-35%. "We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status." Qualification : Bachelors degree in engineering with professional experience, at least 5 years, in Shell and tube Manufacturing / Heat Transfer is preferred