Customer Retention Jobs in Ahmedabad

Job Title: Customer Care Executive Location: Ahmedabad Experience: 0 2 Years Remuneration: Best in Industry Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to join our team in Ahmedabad. The ideal candidate will efficiently handle incoming calls, understand client queries, and provide effective solutions while ensuring excellent customer service and coordination across departments. Key Responsibilities: Attend and manage incoming customer calls professionally and promptly Understand client queries thoroughly and provide accurate, timely solutions Coordinate effectively with various departments to resolve client issues Take ownership of customer problems and follow through until resolution Continuously work towards improving the customer service experience Maintain accurate records and prepare daily, weekly, and monthly MIS reports Demonstrate strong troubleshooting skills to assist customers effectively Exhibit a passion for delivering exceptional customer service Candidate Requirements: Proven work experience as a Customer Service Executive (CSE) in the BFSI industry preferred Proficiency in English is mandatory Freshers pursuing or completed BA, B.Com, M.Com, MA, MBA, or Graduation are welcome to apply Working knowledge of Microsoft Excel and PowerPoint Strong communication, problem-solving, and interpersonal skills If you are passionate about helping customers and eager to grow your career in the BFSI sector, we encourage you to apply.

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Position Title: Senior Territory Manager Location: Ahmedabad Reports To: General Manager Experience Required: 8 to 12 years of experience in sales, preferably in the analytical and laboratory instruments industry. Educational Qualifications: Minimum: Diploma in Electronics, Chemical, or Instrumentation Engineering Preferred: B.Sc. / M.Sc. in Chemistry, Biology, or Physics OR Graduate / Diploma in Electronics, Chemical, or Instrumentation Engineering Role Overview: The Senior Territory Manager will be responsible for driving sales and business growth for the complete portfolio of analytical and laboratory instruments offered by the company. This includes managing direct sales efforts and collaborating with team members to expand the customer base in the assigned territory. Key Responsibilities: Promote and sell the full range of analytical and laboratory instruments in the assigned territory Conduct regular customer visits to generate new leads and business opportunities Maintain and update the sales funnel through CRM tools Develop a strong technical understanding of the product portfolio Handle commercial discussions and negotiations with prospective clients Consistently meet or exceed assigned sales targets Build and nurture relationships with prospects and existing customers Coordinate internally with the service and support teams to ensure customer satisfaction Key Competencies & Skills: Minimum 5 years of hands-on experience in selling analytical instruments Strong communication skills in English both written and verbal Proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint) Self-motivated, hardworking, and results-driven Willingness to travel extensively across the assigned territory Qualification : B.Sc. / M.Sc. in Chemistry, Biology, or Physics

Position: Regional Manager Sales Level: Senior Manager Experience Required: 12 18 Years Location: Ahmedabad Qualification: B.E. / B.Tech Mechanical Key Responsibilities Strategic Planning & Execution Develop and execute regional sales strategies aligned with corporate goals. Identify and capitalize on growth opportunities within the assigned region. Team Leadership Lead and mentor the regional sales team, ensuring alignment with business objectives. Drive team performance through regular reviews, KPIs, and motivational leadership. Revenue, Receivables & Channel Management Drive revenue targets and ensure timely collection of receivables. Expand and manage channel partner network for deeper market penetration. Client Relationship Management Build strong, long-term relationships with key clients and decision-makers. Ensure customer satisfaction through consistent engagement and issue resolution. Market Analysis & Penetration Conduct regular market intelligence to stay ahead of industry trends and competition. Identify new segments, applications, and regions for business expansion. After-Sales Service & Parts Management Oversee after-sales service support and ensure efficient parts management. Work closely with service teams to maintain high customer satisfaction post-sale. Additional Requirements Proven experience in Sales & Marketing within an OEM (Original Equipment Manufacturer) environment. Strong analytical and decision-making skills. Excellent communication, negotiation, and stakeholder management abilities. Ideal Candidate An engineering professional with a mechanical background and a proven sales leadership track record in the OEM space. You are strategic, data-driven, customer-focused, and capable of leading high-performing teams in a competitive market. Qualification : B.E. / B.Tech Mechanical

Job Title: Cluster Head Business Banking Location: Ahmedabad Business Unit: Retail Banking Function: Business Banking Category: Others Job Purpose We are seeking a seasoned and dynamic Cluster Head Business Banking to lead and scale the Business Banking vertical across multiple branches. The role focuses on strategizing, managing operations, and optimizing resources to achieve business growth and expansion targets. The ideal candidate will drive customer acquisition, deepen existing relationships, and enhance product penetration through a customer-centric, tech-enabled, and operationally efficient approach. This role is also responsible for fostering key local partnerships, strengthening internal teams, and building a high-performance culture aligned with the bank s values. Key Responsibilities Business Strategy & Execution Drive growth in Business Banking by developing and implementing strategic plans across the assigned cluster. Understand market dynamics and competitive landscape to provide insights and feedback to product teams. Lead the development and execution of sales and service strategies to meet acquisition and portfolio growth targets. Team & Branch Leadership Manage a team of Branch Managers to ensure effective execution of business objectives. Coach, mentor, and guide branch teams to deliver best-in-class customer experiences and drive revenue generation. Lead recruitment, training, and performance management of on-roll and off-roll staff to ensure high-performing talent across levels. Customer & Partner Relationship Management Cultivate strong relationships with individual and corporate clients to become their preferred financial partner. Engage with key local dealers and business influencers to increase market share. Promote cross-selling of banking products by establishing a strong business network. Operational Excellence Ensure cost-efficient operations while leveraging technology and automation to streamline services. Evaluate and implement new initiatives to improve customer experience, operational efficiency, and product delivery. Monitor compliance with regulatory requirements and uphold high ethical and governance standards. Cross-Functional Collaboration Work closely with product, operations, and other internal teams to ensure aligned and efficient service delivery. Share best practices and competitive intelligence with other clusters and central teams. Leadership & Culture Building Instill a culture of customer centricity, innovation, digital adoption, and compliance. Foster employee engagement, motivation, and retention to build a strong, results-driven team. Champion community development and livelihood advancement initiatives within the cluster. Managerial & Leadership Responsibilities Mentor senior leaders and managers to uphold the bank s core values. Drive digital transformation within the branch network to meet customer needs. Attract and retain top talent to support rapid growth. Ensure high levels of employee satisfaction through consistent communication, coaching, and career development. Qualifications & Experience Education: Graduate in any discipline (mandatory) Postgraduate degree (preferred) Experience: Minimum 12+ years of relevant experience in Business Banking or related functions within the banking or financial services industry. Qualification : Graduate in any discipline (mandatory)

Business Development Executive Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | On-site Experience Required: 1 to 4 years Qualification: Any Graduate Salary: Competitive, based on experience Notice Period: Immediate joiners preferred Job Overview We are looking for a results-driven Business Development Executive to join our team in Ahmedabad. The ideal candidate will focus on lead generation, client acquisition, and revenue growth by engaging with new customers and expanding our business in international markets, particularly in the US and Canada. If you have a knack for cold calling and closing deals, this role offers an excellent opportunity to build a rewarding sales career. Key Responsibilities Identify and engage potential new customers through targeted lead generation and market research. Conduct effective cold calls to prospects, build rapport, and convert leads into business opportunities. Develop and nurture relationships with clients primarily in the US and Canadian markets. Collaborate closely with internal teams to ensure timely order closure and customer satisfaction. Explore and develop new business avenues to meet or exceed revenue targets. Drive business growth by bringing in new clients and expanding company presence. Achieve monthly and quarterly sales targets through persistent and strategic sales efforts. Required Skills & Qualifications 1 to 4 years of experience in business development, sales, or client acquisition roles. Strong communication skills with the ability to interact confidently with international clients, especially in US and Canada. Proven experience in cold calling, lead generation, and closing deals. Self-motivated with a target-driven mindset and excellent negotiation skills. Any graduate can apply; prior experience in IT or software sales is a plus. Ability to work independently and manage multiple sales pipelines effectively. Opportunity to work with a fast-growing company expanding in international markets. Gain valuable experience in global client engagement and sales strategies. Supportive team environment with growth and learning opportunities. Competitive compensation based on performance. Qualification : Any graduate can apply; prior experience in IT or software sales is a plus.

Job Title: Customer Relationship Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 2 Job Type: Full-Time Job Overview: We are seeking motivated and detail-oriented Customer Relationship Executives to join our team in Rajkot. This entry-level role focuses on managing customer relationships, providing excellent after-sales support, and ensuring customer satisfaction through effective communication and problem-solving. Key Responsibilities: Monitor and strategize performance improvements based on logged calls, performance, and revenue metrics. Manage and maintain customer relationships using CRM systems. Communicate proactively with clients about any unforeseen delays or issues. Accurately process customer tasks with timeliness and attention to detail. Respond promptly to customer calls, tasks, and complaints, providing after-sales support as needed. Deliver software technical support via telephone and remote/online channels. Analyze and generate reports on task resolutions within defined timeframes. Conduct customer follow-ups and feedback collection to improve service quality. Coordinate and manage customer calls as required. Review task management systems and report insights to improve processes. Report daily activities and updates to the Support/Sales Manager or Team Leader. Adapt to changing responsibilities based on business needs and performance. Eligibility & Requirements: Freshers with good communication and analytical skills. Ability to handle customer interactions with patience and professionalism. Strong organizational skills and attention to detail. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Experience or familiarity with CRM systems is a plus. Basic understanding of software technical support. Good problem-solving and reporting skills. Personal Attributes: Positive and proactive attitude. Strong interpersonal and teamwork skills. Ability to work under pressure and meet deadlines. Start your career in customer relationship management with hands-on experience. Work in a supportive and collaborative environment based in Rajkot. Opportunities for learning and growth within a dynamic organization. Apply now to join our team as a Customer Relationship Executive and help us deliver exceptional customer experiences!

Job Description: Business Development Executive Qualification: Master s Degree in Marketing/HR/Admin (B-Tech background preferred) Skills: Excellent verbal and written communication skills in English Good knowledge of MS Office Strong sales acumen and consultative selling approach Job Description: We are seeking a dynamic and results-driven Business Development Executive to join our team in Prahlad Nagar, Ahmedabad. This role will focus on driving sales, managing the complete sales lifecycle, and helping our company achieve growth by identifying new business opportunities and fostering strong relationships with potential clients. As part of our core team, you will engage in lead generation, branding, and marketing activities while also gaining valuable training in business analytics and other related processes. Key Responsibilities: Sales Life Cycle Management: Manage the full sales life cycle, including prospecting, qualifying, negotiating, and closing deals. Follow up with potential clients to maintain relationships and ensure business growth. Consultative Selling: Work closely with clients to understand their business needs and present customized solutions. Passionately sell solutions by focusing on how our products/services can help clients achieve their business goals. Lead Generation & Research: Use our tools to generate leads and produce detailed reports to track progress. Conduct thorough market research to understand consumer needs and identify ways our solutions can meet those needs. Research potential clients and their industries to tailor solutions that resonate with their requirements. Branding & Marketing: Collaborate with the team on branding and marketing activities to increase the company's visibility. Assist with the development of marketing materials and support digital marketing initiatives. Business Analytics: Receive training in business analytics to understand data-driven sales and marketing strategies. Use business insights to drive decisions, create effective campaigns, and improve client satisfaction. Collaboration: Work as part of a dynamic team, contributing ideas and collaborating to meet organizational goals. Provide feedback on customer requirements and insights to help shape product offerings and business strategies. Desired Skills & Qualifications: Education: Master s Degree in Marketing, HR, or Administration (B-Tech background is highly preferred). Experience: Proven experience in business development or sales is a plus, but fresh graduates with a strong academic background are also encouraged to apply. Experience in consultative selling and handling the full sales life cycle would be an added advantage. Skills: Excellent verbal and written communication skills in English are a must. Strong proficiency in MS Office, including Excel, Word, and PowerPoint. Analytical thinking and ability to understand data to support decision-making. Ability to manage multiple tasks efficiently and work independently. Other Traits: Team player with the ability to collaborate with different departments. A passion for sales and a keen interest in understanding customer needs. Strong time management and organizational skills. What We Offer: Full-time position with a competitive salary and performance-based incentives. Opportunity to gain training in business analytics and other processes essential for career development. Exposure to dynamic, real-world business challenges and the chance to contribute to business growth. A collaborative and supportive team environment. If you are an ambitious individual eager to develop your career in business development while making a significant impact on our company's growth, we invite you to apply. Join our team and help us achieve new heights of success! Qualification : Masters Degree in Marketing, HR, or Administration (B-Tech background is highly preferred).

Job Title: Business Development Manager (Sr. BDM) Location: Ahmedabad Position: 2 Openings Job Description: We are looking for motivated and skilled Business Development Managers to join our dynamic team in Ahmedabad. As a Senior Business Development Manager (Sr. BDM), you will be responsible for driving business growth, building strong relationships with clients, and identifying new opportunities for our company. The ideal candidate will have at least 5 years of experience in business development, possess strong technical knowledge, and thrive in a fast-paced start-up environment. Key Responsibilities: Identify new business opportunities and generate leads through market research, networking, and cold outreach. Develop and maintain long-term relationships with clients, understanding their needs and providing tailored solutions. Collaborate with cross-functional teams to ensure successful execution of business strategies and client deliverables. Lead the sales process from prospecting to closing, including presentations, proposals, and contract negotiations. Develop and execute business development strategies to achieve company growth targets. Track market trends, industry news, and competitor activities to stay ahead of business development opportunities. Prepare and deliver reports on sales performance, opportunities, and forecasts to senior management. Assist in refining the company's product offerings based on customer feedback and market demands. Qualifications: Minimum of 5 years of relevant experience in business development, preferably in a technical field. Strong understanding of sales processes and business development strategies. Excellent communication, negotiation, and interpersonal skills. Ability to work effectively in a start-up culture, managing multiple tasks and deadlines. Strong technical acumen to understand the company s products and services and communicate them effectively to clients. Proven track record of successfully identifying and securing new business opportunities. Self-motivated with a results-driven mindset and a passion for achieving targets. Ability to work independently and as part of a collaborative team. Be part of a fast-growing company with a start-up culture. Opportunity to make a significant impact and shape the direction of the business. Competitive salary and benefits package. Work in a collaborative, forward-thinking, and innovative environment. Opportunities for career growth and development. If you're a proactive and results-oriented Business Development Manager with a strong technical background, we want to hear from you! Apply now to take the next step in your career with us in Ahmedabad.

Job Description: We are looking for dynamic and proactive Lead Generation Specialists to join our team. The ideal candidates will have hands-on experience in lead generation, preferably within the IT industry, and strong communication and negotiation skills. As a Lead Generation Specialist, you will be responsible for identifying new business opportunities, building long-term relationships with prospective clients, and promoting the company s services to meet their objectives. If you have experience with online bidding portals such as Upwork, LinkedIn, Guru, and Freelancer, this role is perfect for you. Key Responsibilities: Conduct research to identify new markets, customer needs, and potential clients. Initiate business calls or meetings with prospective clients to understand their requirements and pitch the company's services. Promote and sell the company s services, addressing and predicting client needs and objectives. Actively participate in online bidding platforms (Upwork, LinkedIn, Guru, Freelancer, etc.) to generate leads and secure projects. Prepare and negotiate sales contracts and agreements with clients. Build and maintain long-term relationships with new and existing customers to foster client retention and repeat business. Develop and mentor entry-level staff to become valuable salespeople. Manage the sales pipeline and ensure timely follow-ups with leads and prospects. Skills and Qualifications: Proficiency in English, both written and spoken. Minimum of 3 years of hands-on experience in lead generation activities, preferably within the IT industry. Strong experience using online bidding portals like Upwork, LinkedIn, Guru, Freelancer, and others. Excellent communication and negotiation skills to engage with potential clients and close deals. Ability to build rapport with clients and understand their unique needs. Strong time management and organizational skills to effectively manage leads and sales activities. High attention to detail and the ability to make data-driven, fact-based decisions. Strong planning and execution skills to meet sales targets and deadlines. Competitive salary up to 10,00,000. Opportunity to work in a fast-paced and innovative IT environment. Be a key player in driving business growth through effective lead generation strategies. Learn and grow in a collaborative and supportive team. Chance to work with top-tier clients and expand your professional network. If you're passionate about lead generation, online bidding, and building long-lasting client relationships, we want to hear from you! Apply now to be part of our growing team.

Experience: 4+ Years Job Location: Ahmedabad Qualification: B.Tech/B.E. IT/MCA/BCA/MBA Job Description: Drive and support international sales to close key new business in the Software Services Domain. Drive processes in acquiring new customers, retain old business, proposals, negotiation, major deals, in order to win new business. Leads proposals and negotiations that maximize customer value. Develops and maintains strong customer relationships with target Accounts. Achievement of assigned Digital sales quota / Sales revenue as well as contribution towards overall team target. Maintain consistent, timely and high-quality reporting meeting requirements of the business. As a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions. Understands the company s goal and purpose to continue to enhance the company s growth. Must be capable to work individually with minimal guidance. Must be able to work under flexible Work Timings. Have great interpersonal and communication skills. Qualification : B.Tech/B.E. IT/MCA/BCA/MBA

Experience: 3 to 5 Years Job Location: Ahmedabad Qualification: B.Tech/B.E. IT/MCA/BCA Technical Expertise: Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns. Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs). Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns. Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate. Experience with A/B and multivariate experiments. Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends). Working knowledge of HTML, CSS, and JavaScript development and constraints. Strong analytical skills and data-driven thinking. Up-to-date with the latest trends and best practices in online marketing and measurement. Soft skill: Excellent written and verbal communication skills are essential. Must be dynamic, flexible, and possess perseverance skills. Should have an understanding of business objectives and organization structure. The candidate must have strong work ethics and trustworthiness. The candidate should possess attention to detail and also maintain confidentiality and integrity. Must be highly collaborative and be a team player with a commitment to excellence. Self-motivated, fast learner with the ability to operate independently. Ability to prioritize tasks. Ability to maintain a high level of professionalism and confidentiality. Company s perks: 5 days working. Flexible working hours. Modern infrastructure and Friendly environment. Paid leaves, incentives and other performance bonuses. Employee rewards and recognitions. Festivals, birthdays, work anniversary celebrations and company outings. Qualification : B.Tech/B.E. IT/MCA/BCA

Job Requirements Job Title: Deputy Manager Acquisition(Household) Function: Branch Banking Job Purpose: The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Key / Primary Responsibilities of the Role: Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities: High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Education Qualifications: Any Graduation. Experience: 0-4 years of relevant Experience. Qualification : Any Graduation.

Job Title: Sales Specialist About ABB: At ABB, we are dedicated to addressing global challenges. Our core values care, courage, curiosity, and collaboration are the driving forces behind our commitment to sustainable solutions. Our focus on diversity, inclusion, and equal opportunities ensures that we empower everyone to create solutions for a better future. Write the next chapter of your ABB story. Reports to: Sales Manager - Product Your Role and Responsibilities: As a Sales Specialist in the Electrification Business, you will be responsible for the sales of products/systems/services within a designated market or division, in alignment with the division strategy. Your role is crucial to driving growth, ensuring sustainable order growth, revenue, profitability, market share, and customer satisfaction. You will use your expertise to identify and develop new sales opportunities within the industry. Work model: On-site #LI - Onsite Main Responsibilities: Coverage of Industry End Users, Consultants, and Influencers: Act as a business development specialist focusing on establishing relationships with key stakeholders, including consultants, end users, and influencers. Technical Presentations & Specifications: Lead and provide technical presentations to key consultants and stakeholders, ensuring that ABB s solutions are clearly understood and preferred. Business Opportunity Identification & Mapping: Utilize sales tools like SFDC to identify new business opportunities. Map key stakeholders to create a technical preference for ABB products. Strategy Development: Develop and implement clear strategies to convert and build long-term industry end-user relationships. Maintain Positive Consultant & End User Experience: Ensure a positive experience for consultants and end users throughout the technical business development process, from pre-sales to post-sales, ensuring customer satisfaction. Qualifications for the Role: Education: BE/BTech in Electrical Engineering. Experience: A minimum of 5 years of experience working with Low Voltage Products. Skills: Strong ability to meet customers and drive business strategy. Proven experience in handling or being part of a team focused on business or customer acquisition. Eagerness to travel and meet new customers, developing relationships with key stakeholders. More About Us: ABB Smart Buildings helps optimize energy efficiency, safety, security, and comfort for any type of building, whether through new installations or retrofit solutions. Our division offers integrated digital technologies to control HVAC, lighting, shutters, and security, as well as energy distribution solutions including DIN rail products, enclosures, emergency lighting, industrial plugs, and sockets. These solutions are designed for single-family homes, commercial buildings, multiple dwellings, and industrial applications. Our innovative solutions serve the rising global demand for smart building technologies. These technologies aim to optimize energy distribution and building automation, delivering significant sustainable and financial benefits. ABB s solutions are crucial to helping customers meet their carbon reduction strategies and meet environmental demands.

Job Title: Sales Executive Merchant Acquiring Job Overview: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is looking for energetic and ambitious Sales Executives to join our growing team. This role involves generating new merchant acquisition leads, driving successful activations, and building long-term client relationships. Key Responsibilities: Lead Generation & Acquisition: Identify and acquire new merchants in the assigned territory. Achieve territory coverage and maintain the quality of signings. Ensure merchant onboarding, welcome call, and activation within the first 100 days. Sales & Relationship Building: Follow up on customer and employee-generated leads. Provide consultative solution selling to build long-term partnerships. Reinforce and communicate the value proposition of card acceptance. Issue Resolution & Campaign Execution: Take ownership of resolving surcharge & suppression issues. Ensure efficient delivery of sales campaigns and proactively identify new opportunities. Serve as the first point of escalation for merchant issues from various channels. Market Understanding & Cross-Selling: Develop a deep understanding of the local market and customer needs. Leverage cross-selling opportunities to maximize revenue potential. Qualifications & Skills: 1-3 years of sales experience in merchant acquiring, payments, or financial services. Strong communication, negotiation, and relationship management skills. Ability to generate and close leads independently. Problem-solving mindset and ability to handle escalations effectively. Self-motivated and target-driven with a results-oriented approach. Benefits: Best-in-industry incentive structure for top performers. Career growth opportunities in a fast-paced industry. Training & development programs to enhance sales skills. If you're a driven sales professional looking for an exciting opportunity to grow and succeed, join Plada Infotech Services Ltd and be part of a winning team!

Position: Lead Generation & Sales Job Summary: We are looking for an experienced professional to drive lead generation, sales, and business development efforts at Rysun. This role will focus on meeting revenue goals, building strong client relationships, and managing the sales pipeline while executing strategies for growth in the ICT services domain. Key Responsibilities: Lead Generation & Sales: Revenue goals: Achieve US$ 2 million in revenue within one year. Lead generation: Generate leads through various channels like networking, cold calling, attending industry events, and following up on marketing qualified leads (MQLs). Client relationship building: Build strong relationships with potential and existing clients by understanding their needs and proposing solutions that address them. Sales pipeline management: Manage the sales pipeline by nurturing leads, qualifying them, and moving them through the sales cycle. Proposal development: Craft proposals and presentations that showcase the company s value proposition to potential clients. Sales strategy: Develop and implement a sales strategy to achieve or exceed pre-defined sales targets for ICT services in the defined region. Strategy & Planning: Develop growth plans: Create and implement strategies to achieve business development goals focused on revenue growth and market expansion. Market research: Research target markets, competitor activity, and emerging trends in the industry. Identify opportunities: Actively seek out new business opportunities, such as new markets, customer segments, partnerships, or service offerings. Partnering & Collaboration: Develop partnerships: Identify and establish strategic partnerships with businesses to expand reach, access new markets, or offer complementary solutions. Focus on partnerships with hyper scalers like Azure, AWS, and Google in defined geography. Internal collaboration: Collaborate with various internal departments like marketing, sales, presales/business analysis, technical delivery teams, and finance teams to ensure a cohesive approach to business development. What to sell & Whom to sell: What to sell: Primary focus on selling Data Analytics, AI, Product Engineering, Cloud Services, Managed Services, Technology Consulting, and Digital Transformation projects. Whom to sell: Target Small to Medium businesses and large enterprises requiring Rysun s technology services. Focus industries include Retail and Hitech. Reporting & Analysis: Track and report on performance: Track key metrics like the number of leads generated, conversion rates, and revenue from new clients. Participate in weekly, monthly, and quarterly review meetings. Analyze data and trends: Analyze data and market trends to identify areas for improvement and inform future business development strategies. Additional Responsibilities: Stay up to date: Continuously update knowledge about industry trends, competitor offerings, and company products/services. Presentations and pitches as required. Travel: International travel may be required. If you're driven by achieving sales targets, building lasting relationships, and working in a dynamic team environment, this is the perfect opportunity to make an impact! Qualification : Any Graduate

Vice President of Sales 15+ Years Experience | Ahmedabad We are looking for a highly experienced Vice President of Sales with over 15 years of demonstrated success in enterprise-level direct sales, specifically targeting the USA and Canada markets. The ideal candidate will have a strong background in IT services and software sales, with deep knowledge of the US market dynamics, customer needs, and competitive landscape. Key Responsibilities: Lead and provide strategic direction to the inside sales team to achieve ambitious revenue targets of $2-4 million USD per annum. Develop and execute effective outbound sales strategies focused on solution selling of software development services. Collaborate closely with marketing, product development, and customer support teams to ensure unified market penetration strategies. Identify and engage prospective enterprise customers, driving both acquisition and retention of complex enterprise solutions. Maintain an in-depth understanding of software technologies, industry trends, and market dynamics within the North American IT sector. Deliver compelling presentations and foster long-term client relationships through exceptional communication and customer service. Partner effectively across departments including Sales, Engineering, Development, and Marketing to drive cohesive growth. Frequent travel to USA and Canada is required; prior experience traveling in these markets is essential. Required Skills & Qualifications: 15+ years of direct sales leadership experience with a strong focus on the US and Canadian IT services markets. Proven track record of generating revenues between $2 million and $4 million USD annually. Expertise in complex enterprise solution sales and software development services. Exceptional strategic planning, communication, and leadership skills. Prior experience traveling frequently to the USA and Canada markets. Ability to work collaboratively across multiple functions and teams to meet business goals. Location: Ahmedabad, India

Job Title: Jr. Business Development Executive Experience: Freshers (2025 MBA Marketing Graduates) Positions: 10 Location: Ahmedabad, Gujarat Job Type: Full-Time Job Overview: We are seeking enthusiastic and motivated Jr. Business Development Executives (fresh MBA Marketing graduates, 2025 batch) to join our marketing team focused on the international market. This entry-level role offers a fantastic opportunity to kickstart your career in business development by generating leads, managing customer engagements, and contributing to sales growth. Key Responsibilities: Utilize automated tools to extract and organize data from primary and secondary sources for marketing and sales purposes. Manage customer engagement opportunities from initial lead generation to deal review and negotiation stages. Develop and maintain clean, well-organized databases to enhance data clarity and usability. Generate leads by initiating outreach via cold emails and targeted messaging on social media platforms. Disseminate company presentations and campaign content to potential leads to drive engagement and business opportunities. Collaborate with the marketing team to support communication strategies aimed at international markets. Requirements: MBA with Marketing specialization (2025 batch pass-outs only). Strong verbal and written English communication skills. Ability to work effectively with automated data extraction and CRM tools. Proactive, detail-oriented, and eager to learn. Preferred location: Ahmedabad. Kickstart your career in business development with hands-on experience. Work with a dynamic team focused on global market expansion. Opportunity to develop valuable skills in lead generation, data management, and client engagement.

Job Title: Business Development Executive Location: Ahmedabad, Gujarat Job Type: Full-Time Job Overview: We are seeking a results-driven Business Development Executive in Ahmedabad with proven experience in closing projects involving technical and functional solutions. The ideal candidate will combine strong sales communication skills with a deep understanding of technology to engage prospects and clients effectively. Your ability to generate leads, analyze client requirements, and close deals will play a crucial role in achieving business growth targets. Key Responsibilities: Generate qualified leads from sources other than freelancing portals such as Upwork, Guru, PPH, Freelancer.com, etc. Source and communicate with potential clients from freelancing platforms but close deals outside these portals. Manage the end-to-end sales cycle for technical projects, including requirement analysis, client communication, and deal closure. Conduct technical and functional analysis of client requirements to provide tailored solutions. Research API feasibility and coordinate with clients to meet their integration needs. Consistently achieve quarterly sales targets of USD 25,000 or more individually. Maintain strong relationships with prospects and clients to foster long-term partnerships. Required Skills & Qualifications: Demonstrable experience in business development and project closure in technology-driven environments. Strong understanding of APIs, software solutions, and their practical applications. Excellent communication and negotiation skills with a technical and functional background. Proven track record of generating and converting leads from multiple sources. Ability to meet and exceed sales targets consistently. Self-motivated and goal-oriented with strong research skills. Work in a dynamic environment with cutting-edge technologies. Opportunity to grow your career with attractive sales incentives. Collaborate with a skilled and motivated team in Ahmedabad. If you re passionate about driving sales and closing technical projects, apply now to join our growing team in Ahmedabad!

Senior Marketing Executive Key Responsibilities: Strategy Development & Execution: Develop and implement marketing strategies to maximize lead generation and brand visibility at trade shows. Plan, organize, and manage all aspects of trade show events, including booth design, setup, and teardown. Relationship Building: Build and maintain strong relationships with key industry contacts, potential clients, and partners. Serve as the primary point of contact for stakeholders during trade show events. Cross-functional Coordination: Collaborate with internal teams to ensure seamless execution of trade show activities, ensuring all logistical and promotional aspects are covered. Lead Management: Utilize CRM tools to effectively manage, track, and nurture leads generated from trade shows. Monitor and optimize lead generation processes to maximize conversion rates. Performance Analysis: Analyze trade show performance, measuring key metrics and providing actionable insights to improve future strategies. Industry Awareness: Stay informed on industry trends, competitor activities, and emerging marketing techniques to continuously adapt and refine strategies. Requirements: Experience: 3-4 years of experience as a Senior Marketing Executive or in a similar role, with a specific focus on trade shows and event management. Proven track record of successful lead generation at trade shows and events. Skills & Knowledge: Strong understanding of lead generation processes, marketing tools, and CRM systems. Exceptional communication, presentation, and interpersonal skills. Ability to analyze data and generate actionable insights to optimize marketing efforts. Problem-Solving & Initiative: Creative problem-solving abilities and a proactive approach to overcoming challenges. Education: Bachelor s degree in Marketing, Business, or a related field. Preferred Skills: Experience with CRM systems and marketing automation tools. Strong organizational, time management, and multitasking skills. Ability to work independently while also being a collaborative team player. Qualification : Bachelors degree in Marketing, Business, or a related field.