Customer Retention Jobs in Noida

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Position Title: Executive / Senior Executive Inside Sales (B2B) Location: Noida Employment Type: Full-Time About DPD Technologies At DPD Technologies, we are the creators of QueueBuster , a powerful Mobile POS solution built to serve businesses of all sizes from large-format retail chains to street-side kiosks. QueueBuster enables seamless management of billing, inventory, CRM, loyalty, and online orders through a single platform, anywhere and anytime. We foster a collaborative, flexible, and empowering work environment where innovation thrives and individuals grow. If you re passionate about sales and excited by the fast pace of a growing tech startup, you ll feel right at home with us. Role Overview We are seeking dynamic and driven Inside Sales Executives / Senior Executives to join our high-performing B2B sales team. In this role, you will be responsible for lead generation, client outreach, relationship management, and closing new business deals. You will be the first point of contact for potential clients and play a pivotal role in driving our growth. Key Responsibilities Manage end-to-end inside sales cycle from lead generation to closing deals. Reach out to prospective B2B clients via cold calls, emails, and follow-ups to generate interest and qualify leads. Conduct introductory calls and product demos to understand client needs and position QueueBuster as the right solution. Consistently achieve or exceed daily outreach targets (120 150 calls/day). Maintain detailed and accurate records of interactions in the CRM/database. Build and nurture strong client relationships by providing an exceptional customer experience. Clearly communicate the product s value proposition and address objections confidently. Coordinate with cross-functional teams to ensure smooth onboarding and customer satisfaction. Go the extra mile to meet sales quotas, follow up on leads, and facilitate future sales opportunities. Required Qualifications & Experience Bachelor s degree in Business, Sales, Marketing, or a related field (MBA preferred). 2+ years of experience in Inside Sales, B2B Sales, or Business Development. Proven track record of lead generation, prospecting, and closing deals. Strong understanding of the sales process, from prospecting to negotiation and closure. Excellent verbal and written communication and presentation skills. Strong interpersonal skills and ability to build rapport quickly with clients. Highly target-driven, self-motivated, and results-oriented. Strong negotiation skills and a competitive, confident approach. Comfortable working in a fast-paced startup environment with a focus on execution. Who You Are A creative thinker with a growth mindset and strong problem-solving skills. A self-starter who thrives with minimal supervision. Able to manage time effectively and handle multiple priorities. Highly data-driven, with the ability to analyze and optimize performance. Eager to take on new challenges, learn continuously, and grow rapidly within the organization. Be a part of a rapidly growing SaaS product company with a national presence. Opportunity to work with cutting-edge technology and a passionate team. Great workplace culture that fosters learning, ownership, and innovation. Performance-driven incentives and opportunities for career growth. Qualification : Bachelors degree in Business, Sales, Marketing, or a related field (MBA preferred)

Job Title: Key Account Manager Location: Noida Function: Airtel Business - Domestic Sales - Enterprise Business Experience: 2 to 6 years Employee Type: Full-time Job Purpose Manage end-to-end telecom and connectivity solutions for a portfolio of 30-35 enterprise accounts, primarily mid to large segment. Drive sales and revenue growth by promoting Data, Voice, VAS, and new product offerings, while ensuring customer satisfaction and retention. Key Responsibilities Build and maintain strategic relationships with key decision makers at multiple levels, including CXOs. Drive revenue growth within assigned accounts through effective account management, focusing on Data and Voice services. Promote solution selling and increase penetration of new products in emerging markets. Collaborate with internal teams (BSG, CE, Networks) and external partners/vendors to achieve business targets and ensure excellent service delivery. Meet business targets related to order booking, revenue generation, collections, new account acquisition, and churn control. Key Competencies Strong commercial acumen with the ability to drive profitable sales. Expertise in consultative selling tailored to enterprise clients. Customer service orientation with a focus on relationship management. Skilled in key account planning and management. Executive presence and confidence in handling CXO-level discussions. Solid understanding of enterprise and carrier telecom products. Excellent negotiation skills. Creative approach to attracting and engaging target customers. Persistent and proactive in following up on sales opportunities.

Sales and Marketing Multiple Opportunities Category: Administrative Staff | Type: Full-Time Location: Noida Hospital: Medanta The Medicity (Upcoming Multi-Specialty Hospital) About the Role Join Medanta s Sales and Marketing team to drive footfalls and revenue for our world-class multi-specialty hospital in Noida. You ll lead and manage sales across multiple channels from corporate and insurance partnerships to international patient services, government empanelments, and community outreach. Your network and strategic approach will be key to growing our brand and referral base across diverse regions. Key Responsibilities Corporate / TPA / Insurance: Build and nurture relationships with corporates, TPAs, and insurance partners; manage empanelments and wellness initiatives. International Sales: Coordinate with embassies, facilitators, and international communities; support medical travel and patient packages. PSU / State Government: Develop partnerships with public sector units and government bodies for empanelments and healthcare schemes. Community Outreach: Plan and execute health camps, talks, and engagement programs in RWAs, schools, and corporates to boost brand awareness. Referral Sales: Cultivate and manage a strong network of referring doctors and clinics across Noida, Delhi NCR, and nearby regions including Kanpur, Patna, Meerut, and more. Wellness & Preventive Health: Promote health check-ups, wellness, and diagnostics to individuals and corporate clients. Marketing Assistant: Support branding efforts, coordinate with digital and creative teams, and drive internal marketing initiatives. What You ll Bring 7 10 years of experience in healthcare sales or marketing Strong communication, negotiation, and relationship-building skills Deep understanding of healthcare sales ecosystem Ability and willingness to travel across assigned territories Target-driven, self-motivated, and proactive approach Be part of a pioneering hospital setting new standards in healthcare delivery. Use your skills to make an impact by connecting patients, partners, and providers with world-class services.

Job Title: Enterprise Sales Manager Location: Noida, India (Work from Office) Job Type: Full-Time Industry: Technology | SaaS | Conversational AI About Rezo.AI At Rezo.AI, we are transforming customer experiences through our AI-Powered CX Cloud, which automates and analyzes customer interactions at scale across voice and non-voice channels in 30+ languages. Founded by IIT alumni Manish and Rashi Gupta in 2018, our platform is designed to help enterprises reduce churn and boost revenue without increasing operational costs. Our AI-driven APIs enable real-time 24x7 intelligent automation, providing instant responses with minimal human involvement making customer experience smarter, faster, and more cost-effective. The Problem We Solve Traditional contact centers are overwhelmed by query volumes, understaffed teams, and outdated systems resulting in poor support, customer churn, and revenue loss. Rezo.AI addresses this with its next-gen conversational AI platform scaling intelligent support at low costs. About the Role: Enterprise Sales Manager (7+ Years Experience) We are seeking an experienced and results-driven Enterprise Sales Manager to join our growing team. This role is ideal for professionals with a strong background in B2B, SaaS, or Conversational AI sales who can confidently manage complex sales cycles, drive new business, and work closely with CXO-level stakeholders. Responsibilities Own the complete sales cycle: from prospecting to closing for large enterprise accounts. Identify and convert new logo opportunities in the assigned region/industry vertical. Build and nurture CXO-level relationships, understanding client pain points and mapping solutions effectively. Present tailored solutions using consultative and concept-based selling approaches. Collaborate with pre-sales and product teams to tailor and deliver high-impact demos. Track and achieve quarterly/annual revenue targets. Stay up to date with market trends, competitors, and emerging technologies in the CX automation and AI domains. Requirements 7+ years of experience in Enterprise Sales, SaaS, or Conversational AI solutions. Strong understanding of solution and concept selling in the B2B domain. Proven experience in selling platforms such as CRM, ERP, CPaaS, Contact Center Solutions, or similar technologies. Ability to engage with C-suite executives and decision-makers. Technologically adept comfortable understanding and explaining complex solutions. Excellent communication, presentation, and negotiation skills. Highly driven, proactive, and comfortable working in a fast-paced startup environment. Life at Rezo.AI Open culture with regular town halls and full business transparency. Relaxed, inclusive, and collaborative work environment. Autonomy, ownership, and constant learning backed by cutting-edge tools and mentorship. Balanced work-life culture and company-sponsored off-sites to unwind with the team. Perks & Benefits Best-in-class health insurance & mental wellness programs. Flexible, contemporary leave policy (beyond standard sick leaves). Learning-first culture with access to training, mentorship, and growth opportunities. Join a fast-scaling AI SaaS startup with ambitious goals and a dynamic work environment. Work alongside top talent across AI, engineering, and enterprise sales. Play a key role in transforming enterprise CX with one of the most advanced AI platforms in the space. Thrive in a diverse, merit-driven organization where your ideas and work create real impact.

Position Summary: This role involves managing the bank relationships of the Allianz Partners legal entities by selecting appropriate banks, monitoring their performance, defining the bank account infrastructure, and ensuring the proper implementation of bank telematics services. Key Result Areas: Bank Relationship Management: Select banks and other partners to maintain strategic relationships. Negotiate and sign contracts with banks and other service providers. Monitor banking performance to ensure efficiency and compliance. Monitor and control banking fees to ensure cost-effectiveness. Bank Account Infrastructure: Define the bank account infrastructure for each legal entity within Allianz Partners. Oversee the opening and closing of bank accounts as required. Regularly circulate information on bank accounts to relevant stakeholders. Bank Telematics Management: Define the telematics services required for payment/collection, cash management, and banking reconciliation tasks. Request telematics services from providers and ensure timely implementation. Monitor the performance of telematics services to ensure alignment with company needs. Key Skills: Efficiency: Strong analytical skills with the ability to synthesize and consolidate large volumes of data into simple and structured outputs. Ability to arbitrate and prioritize tasks effectively. Solutions and results-oriented approach to challenges. Openness and flexibility in addressing challenges from different perspectives to find the best solution. Accountability: Ability to learn and take initiative in new areas. Strong customer service orientation and ability to innovate. A focus on advances in technology and practices to improve processes. Communication: Excellent written and verbal communication skills. Strong networking skills with the ability to liaise with individuals across different functions. Ability to work and communicate with a diverse range of cultures, levels, and organizations worldwide. Finance: Strong financial acumen, especially in treasury management. Knowledge of banking operations, payments, collections, and financial reconciliation. About Allianz Group: Allianz Group is one of the most trusted insurance and asset management companies in the world. We care for our employees, their ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us. At Allianz, we believe in a diverse and inclusive workforce. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, regardless of ethnicity, cultural background, age, gender, nationality, religion, disability, or sexual orientation. Great to have you on board. Let's care for tomorrow.

Job Description We are looking for a result-oriented, resilient, and emphatic Business Development Manager to contribute to the growth of our company. The Business Development Manager will be responsible for finding and retaining clients, encouraging existing clients through up-selling of our services. Ultimately, an outstanding Business Development Manager will keep a close eye on client feedback to ensure that our products and services always exceed expectations. Responsibilities: Excellent expertise in sales for IT services, including Web and Software Services, Website Designing, iPhone and Android Mobile Applications, Custom Solutions, and System Development. Develop and maintain a strong network of contacts to establish business relationships with top leading corporates. Identify business opportunities, create a well-qualified sales pipeline, and develop and execute strategic plans to achieve sales targets and expand our customer base. Plan and execute the entire sales cycle, from lead generation to deal closure. Stay updated on current market and industry trends. Understand customer needs and requirements. Perform effective online demonstrations to prospects. Initiate contact with potential clients, create initial interest, and position our company s services effectively. Understand business targets for account growth. Build and maintain strong, long-lasting customer relationships. Prepare reports by collecting, analyzing, and summarizing information for key decision-makers. Requirements: Extensive sales experience in the IT industry. Ability to generate revenue by identifying client pain points and suggesting suitable products or services. Strategic thinking for the sales cycle. A positive attitude with excellent communication (written & verbal) and negotiation skills. Strong business proposal writing, PowerPoint presentation, and email writing skills. Sound knowledge of inside sales. Target-oriented, self-motivated, and highly confident professional. Neat, well-groomed appearance with excellent presentation skills. Great networking skills. Degree in Marketing, Business Administration, or a related field.

Job Description: As a Business Development Executive, you will identify and qualify potential customers for our services. Your primary role will be developing and executing lead-generation strategies to help the company grow its customer base and revenue. Roles and Responsibilities: Conducting market research to identify potential customers and industries. Developing and executing lead generation strategies across multiple channels, including email, social media, and cold calling. Identifying and qualifying leads through research, outreach, and communication. Managing and updating customer and prospect databases. Analyzing lead generation data and metrics to improve strategies and tactics continually. Creating and delivering reports and updates to senior management. Staying up-to-date with the latest lead generation trends and technologies. Requirements: Bachelor s degree in any stream. 2-4 years of experience in lead generation. Strong understanding of lead generation concepts, strategies, and tactics. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Creative thinking and problem-solving skills. Qualification : Bachelors degree in any stream.

General Purpose: RxLogix is seeking experienced and successful Business Development Managers to join our team to develop new business, manage client relationships, promote the RxLogix brand and drive the next stage of our ambitious growth plan. We are looking for proven software sales success in the life sciences vertical, experience of driving complex sales cycles to closure and the ability to open new accounts Essential Duties & Responsibilities Understand the RxLogix value statement and be able to communicate this up to the C level with our customers and prospects Meet/exceed targets for pipeline generation and revenue through: Identifying new prospects for RxLogix products and services Supporting existing customers through meaningful relationship management and translating into new opportunities Work collaboratively with colleagues across the sales and marketing team to identify target accounts and to develop revenue opportunities Ownership of individual sales process including pipeline and forecasting Manage complex sales cycles, utilizing internal and external resources as appropriate Minimum Requirements Experience selling leading-edge technology into life sciences. Successful track record developing new relationships within new accounts Preferably an established network in the Drug Safety/Pharmacovigilance domain Fluent in English Willing to travel (50% of time) Personal attributes including integrity, courage, dedication, teamwork and an eye for detail

Job Title: Performance Marketing Manager Location: Noida Experience Required: 3 to 8 years Employment Type: Full-Time About the Role As a Performance Marketing Manager at EaseMyTrip, you will play a key role in maximizing our digital presence and customer acquisition through targeted advertising and strategic marketing initiatives. This role involves designing, executing, and optimizing multi-channel performance marketing campaigns, analyzing data insights, and continuously adapting strategies to improve ROI. You ll leverage emerging digital technologies and market trends to maintain a competitive edge and drive measurable results. Key Responsibilities Strategy Development: Build and implement a comprehensive performance marketing strategy aimed at maximizing visibility and driving customer acquisition. Channel Management: Plan, execute, and optimize campaigns across digital platforms including Google Ads, Bing Ads, and social media channels such as Facebook, Instagram, LinkedIn, and Twitter. App Marketing: Enhance app downloads, engagement, and retention through targeted in-app marketing initiatives. Data Analytics: Use tools like Google Analytics and Google Tag Manager to collect data, analyze campaign performance, and make data-driven decisions for optimization. Budget Management: Efficiently allocate and manage marketing budgets to optimize cost per acquisition (CAC) and overall ROI. Campaign Optimization: Conduct continuous A/B testing, performance analysis, and refinement of campaigns to meet key performance indicators (KPIs). Innovation & Testing: Explore new digital marketing channels and technologies to improve campaign effectiveness. Cross-functional Collaboration: Partner with management and other teams to align marketing efforts and share insights. Reporting: Prepare detailed reports on campaign performance, providing actionable insights for future marketing strategies. Market Awareness: Stay current with digital marketing trends, tools, and best practices to keep the company competitive. Preferred Candidate Profile Education: Bachelor s or Master s degree in Marketing, Business Administration, or a related field. Experience: Proven track record managing multi-channel digital marketing campaigns, including PPC, SEO, and social media marketing. Analytical Skills: Strong ability to analyze data, interpret metrics, and make informed marketing decisions. Technical Proficiency: Skilled in digital marketing tools such as Google Analytics, Google Tag Manager, and mobile marketing platforms. Strategic Thinker: Capable of developing clear, goal-oriented marketing strategies. Communication: Excellent verbal and written communication skills to effectively engage with teams and leadership. Problem Solver: Creative and resourceful in overcoming marketing challenges. Adaptability: Willingness to experiment, learn, and adjust to evolving digital marketing landscapes. Goal-Oriented: Driven to meet and exceed performance targets. Team Player: Collaborative mindset to work effectively within cross-functional teams. Work with one of India s fastest-growing travel-tech platforms. Be part of a dynamic, innovative, and supportive team. Competitive salary and benefits. Opportunity for professional growth and continuous learning. Qualification : Bachelors or Masters degree in Marketing, Business Administration, or a related field.

Job Responsibilities Drive sales growth and team development through the creation of Enterprise strategy, sales management and strategic leadership. Develop and execute business development strategy and plan - both short and long term. Steer the organization through early opportunity identification & management, account & partnership engagement, project level engagement & execution. Responsible for company sales targets, growth in profits and expansion of markets revenue generation from Enterprise Sales vertical. Competitively engage with all the business touch points including engaging with powerful strategic Enterprise departments, agencies and large business aggregators. Put in place Strategies and plans to ensure 100% presence across all emerging business opportunities within the identified business verticals & also ensure that the company emerges Competitive and winning positions. Apply both strategic go-to-market models and more tactical approaches aimed at growing profitable Enterprise engagements and revenue base. Interact with all functional heads of the client company to understand their business processes / complexities for mapping appropriate IT solutions. Build a cohesive, productive team, leverage individual skills and collective talents for making winning proposals and associated business development efforts. Mentoring, designing sales training and incentive programs. Manage the sales teams for effective market penetration and revenue generation. Co-ordinate, lead, motivate and mobilise the company s Sales, Pre Sales, Marketing and Delivery teams. Skill Requirement Bachelor's or Master s degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute. 10+ years of experience in IT Sales- Enterprise Vertical dealing in IT SOLUTIONS comprising Software, Hardware, Networking, Security, Cloud, Data center. Must be Well connected with OEMs in Server Storage, Networking, Security and Cloud Domain. Must have Technical Understanding of Technology, IT products, Cloud, Data Center, SI, Web Hosting, cloud migrations, deployment. Proven hands-on experience on any cloud platform GCP, AWS, AZURE, IBM, ORACLE. Deep understanding of Cloud Technologies (Cloud computing services). Passion for growing businesses. Excellent team handling and mentoring skill. Excellent communication skills. Strong decision-making and problem solving skills. Qualification : Bachelor's or Masters degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute.

Position Summary This role consists of managing the bank relationship of the Allianz Partners legal entities, by selecting the Banks & monitoring their performance, by defining the bank account infrastructure and by ensuring the proper implementation of bank telematics services. Key Result Areas Bank Relationship Management Selection of the banks and other partners, Negotiation and signing of Contracts, Banking Performance Monitoring, Banking Fees Monitoring, Bank Account Infrastructure: Definition of Bank Account Infrastructure for each legal entity, Opening & Closing of Bank Accounts Regular Circularization on bank accounts Bank Telematics management. Definition of telematics services required to perform tasks related to payment/collection, cash management and banking reconciliation. Request of the services to the providers, Telematics Service Performance Monitoring Key Skills Efficiency Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Accountability Capacity to learn. Ability to undertake initiative. Customer service. Ability to innovate and seek for advances in technology and practices. Communication Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance Finance Acumen Treasury Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

What you do Reporting to the Head of Mass Hiring & Steering, as the Regional Team Lead for Mass Hiring, you will lead the strategy and delivery of mass hiring for operational recruitment, managing a team of Recruiters across your designated region. You will collaborate with Senior Operations Leaders and Recruiters to enhance recruitment efforts, align workforce planning, meet operations requirements and allocate/ deploying recruiter resources effectively where needed. In addition, you will develop and optimize sourcing strategies to attract the right candidates for your region. Working within the wider People & Culture team you will actively contribute and collaborate with both regional/ Global HRBP team along with HR Country Leads across the respective region. You will understand the local and regional requirements strategic workforce planning, employer branding and building local market relationships (agency, universities & careers fairs) to support with sourcing strategies. In details, you will be responsible for: - Ensuring the global mass hiring recruitment approach is applied regionally, control its governance and quality - Building strong relationships, acting as a trusted advisor and strategic partner to the Senior Operations Leaders, regional and HR community - Working to understand and identifying today's and tomorrow's staffing needs; anticipating, designing and implementing recruitment strategies - Developing and deploying a variety of cost-effective sourcing channels to increase brand awareness and attraction - Leading, coaching, developing and mentoring a team of committed local recruiters in the region of your scope - Assisting to design and roll out employer branding strategies to target the current and future skills required What you bring Relevant Commercial Operations background understanding the way of working for Operations, understanding workforce planning, identify top talent and be a collaborative business partner Proven senior recruitment experience and/or experience leading a recruitment team in a call center environment preferred Experience with development at scale employer branding strategies Experience in a leadership role identifying skill gaps/ opportunities, buildinglearning pathways and managing teams performance excellence Be agile, adaptable and a champion of change with experience of multicultural environment Experience managing and working towards SLA and KPI s Excellent interpersonal skills and ability to liaise and collaborate with senior business/Functional Heads Solutions focused mindset identified solutions rather than problem. Ability to influence and show resilience navigating through demand and business requirements Excellent written and oral communication in English Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. 64634 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.

Job Description: Project Manager (Digital Marketing - SEO) Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Digital Marketing (SEO), Project Coordination, or Project Management roles. Key Responsibilities: Manage projects and establish professional and profitable relationships with key personnel and clients. Coordinate with various departments (support, service, technology) to ensure seamless client account management. Oversee client receivables, monthly retention planning, and execution. Document client requests and feedback to ensure timely follow-up and resolution. Achieve strategic customer objectives and account plans defined by management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives and customer expectations. Skills & Qualifications: Excellent written and verbal communication skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Ability to maintain a positive and motivational attitude under pressure. Proficiency in MS Word, MS Excel, and MS PowerPoint. Project Management, Digital Marketing, and Technical skills are preferred. Fixed working hours 5 days a week. Attractive incentives. Young and vibrant work culture. Preferred Location: Noida

Job Description: IT Project Manager Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Project Coordination or Project Management roles. Key Responsibilities: Manage projects and establish productive, professional, and profitable relationships with key personnel and clients. Coordinate with various departments, including support, service, and technology, to ensure seamless client account management. Oversee client receivables, and plan and execute monthly retention strategies. Document client requests and feedback to ensure timely follow-up and resolution of queries and escalations. Achieve strategic customer objectives and execute account plans defined by company management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives, and customer expectations, and assess ongoing customer needs. Skills & Qualifications: Excellent written and verbal communication and presentation skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Proficiency in HTML, Java Development, Android, and iOS Development. Ability to maintain a positive and motivational attitude under pressure. Project Management, IT, and Technical skills are preferred. Preferred Location: Noida

About LambdaTest: LambdaTest is a leading cross-browser testing platform that helps developers and designers test web applications on a cloud grid of 3000+ real browsers. We empower teams to deliver flawless user experiences with advanced tools and infrastructure, maintaining our industry leadership in cross-browser testing solutions. About the Role: We are looking for a Customer Success Architect to help ensure the success of our clients. In this role, you will understand customer needs, provide strategic guidance, and deliver tailored solutions, collaborating with cross-functional teams to drive exceptional customer experiences. What You Will Do: Guide customers through onboarding and conduct training to maximize platform usage. Evaluate customer data to identify trends, challenges, and improvement opportunities. Organize Monthly and Quarterly Business Reviews to share updates, discuss challenges, and improve experiences. Work closely with Product, Engineering, Account Management, and Support teams. Run surveys and develop plans to improve customer satisfaction. Use knowledge of testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon, etc.). Leverage tools like Sumologic and ticketing systems to track and improve customer experience. What You Should Have: Bachelor s degree in Computer Science, Engineering, or related field (preferred). 3-5 years in Customer Success, Technical Account Management, or Solutions Engineering within a SaaS or tech company. Strong experience in managing customer relationships and delivering tailored solutions. Hands-on experience with testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon) and CI/CD integrations. Familiarity with tools like Sumologic and ticketing systems to track customer behavior. Excellent verbal and written skills to present complex information to technical and non-technical stakeholders. Strong focus on solving customer problems and building lasting relationships. Qualification : Bachelors degree in Computer Science, Engineering, or related field (preferred).

Job Description: We are seeking a dynamic and result-oriented trainee to join our team. The ideal candidate should have 0-1 year of experience, exceptional communication skills, a strong sales orientation, and the ability to thrive in a fast-paced environment. While comprehensive training on product knowledge and sales strategies will be provided, a solid foundation in digital marketing concepts is desirable. Key Responsibilities: Identify and develop new business opportunities in the digital marketing services sector. Build and maintain relationships with potential clients through proactive outreach and networking. Understand client needs and objectives to tailor digital marketing solutions that meet their requirements. Achieve and exceed sales targets through effective lead generation, prospecting, and closing strategies. Collaborate with internal teams to ensure seamless execution and delivery of digital marketing services. Stay updated on industry trends, competitor activities, and market developments to identify opportunities for growth. Requirements: Bachelor's degree in Marketing, Business Administration, or a related field. 0-1 year of experience in sales, preferably in digital marketing or related services. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Ability to work independently as well as part of a team. Knowledge of digital marketing concepts such as SEO, SEM, social media marketing, etc., is a plus. Willingness to work in US shift timings and from the office in Noida, Sector 63. Benefits: . Opportunity for professional growth and career advancement in a dynamic industry. Collaborative and supportive work environment, certified as the best place to work. Health insurance coverage and other benefits as per company policies. Qualification : Bachelor's degree in Marketing, Business Administration, or a related field.

Position Overview: We are looking for an experienced and detail-oriented Email Marketer Expert to join our team. In this role, you will be responsible for planning, developing, implementing, and maintaining the company s email marketing strategy to help achieve business objectives. You will design and execute campaigns that engage our target audience, nurture leads, and drive results. Roles and Responsibilities: Audience Targeting & List Building: Identify target audiences and grow our email subscriber list. Strategy Development: Design and implement an effective email marketing strategy that aligns with business goals. Campaign Creation & Optimization: Develop, design, and optimize email campaigns, including templates and segmented lists. Performance Testing & KPIs: Test each campaign s effectiveness, tracking key email marketing KPIs. Segmentation: Create targeted email lists based on behaviors such as past engagement and website interactions. Lead Generation: Build and maintain email databases for lead generation purposes. Content Creation: Write engaging newsletters, including company updates and relevant content. Proofreading & Editing: Proofread emails for grammar, clarity, and spelling errors. Template Upgrades: Enhance email templates with graphics, personalization, and mobile-friendly features. Client Communication: Ensure timely and accurate communication with clients to increase email subscriptions and reduce unsubscriptions. Documentation & Reporting: Document email marketing processes, A/B tests, and successful email promotions. Create detailed reports on sales revenue generated from campaigns. Compliance & Best Practices: Ensure all emails adhere to industry policies, regulations, and best practices. Desired Candidate Profile: Proven experience in email marketing, lead nurturing, marketing automation, and web analytics. Strong written communication and copywriting skills. Proficiency in marketing automation platforms. Hands-on experience with HTML and content management systems (CMS). Knowledge of SEO/SEM, Google Analytics, and current digital marketing trends. Excellent project management and organizational skills. Creative thinker with a critical problem-solving approach. Bachelor's degree in Marketing or a related field. Benefits: Competitive salary with a performance-based incentive structure. Comprehensive health and wellness benefits package. Opportunities for professional growth and leadership development. A supportive and innovative work environment. Exposure to a wide range of industries and high-profile clients. Additional Highlights: Over 15 years of industry expertise. A pioneering presence in the Digital Industry, recognized as industry trailblazers. Qualification : Bachelors degree in Marketing or any related field.

Market Manager Location: Noida Experience: 2 4 years About the Role We are looking for a dynamic and results-driven Market Manager to lead business development initiatives in the Hotel and Travel industry. You will be responsible for expanding our supplier network, building long-term partnerships, and driving revenue growth in your assigned region. Key Responsibilities Identify target markets and hotel products that align with our growth strategy. Acquire and onboard new hotel and travel partners to expand our regional footprint. Generate leads, conduct cold calls, and build a strong sales pipeline. Develop and maintain supplier relationships, including contract negotiations and credit arrangements. Train hotel partners on our extranet system and wholesale processes. Conduct site visits, analyze production reports, and provide performance feedback. Collaborate with cross-functional teams on lodging initiatives (e.g., direct connect, corporate travel). Represent the company at industry events, travel shows, and tourism board meetings. Monitor competitive landscape understand pricing, positioning, and technology of key players. Drive supplier engagement by optimizing rates and inventory through our extranet. Regular travel within the region is required. Requirements 2 4 years of experience in Hotel, Travel, or Hospitality industries (Front Desk experience is a plus). Strong sales acumen with a consultative selling approach. Excellent communication, negotiation, and presentation skills. Strong analytical mindset and proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Self-starter with the ability to work independently and thrive in a fast-paced, startup-like environment. Passionate about travel and technology, with a customer-first mindset. Willingness to travel frequently within the assigned market. Preferred Attributes Smart, resourceful, and target-oriented. Positive attitude with strong interpersonal skills. Comfortable working with cross-functional teams and external partners. Experience with CRM systems or booking platforms is a plus. If you're passionate about travel, tech-savvy, and ready to build strong market relationships we want to hear from you!

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field