Customer Satisfaction Jobs in Surat

31 Jobs Found

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Customer Convenience Executive

Tripta - Accounting Software

0-1 Years | Not Disclosed | Surat, Gujarat, India | Full-time

Customer Convenience Executive Location: Surat Job Summary We are looking for a Customer Convenience Executive who will be responsible for the collection of all outstanding payments from clients. Responsibilities and Duties Manage and collect all outstanding payments from clients. Ensure that all customer information is accurate, including phone numbers and addresses. Convert non-service clients into service clients. Maintain a relationship with customers and ensure timely follow-ups. Work efficiently with MS Office and databases. Comfortable working with targets. Excellent communication and interpersonal skills. Strong problem-solving and critical-thinking abilities. Comfortable working both in the office and on the field. Work Experience 0 to 1 year of experience Employment Type Full-time

Customer Executive Customer executive Full-Time Customer Convenience Executive
SI

Customer Success Executive

Softpulse Infotech

0-1 Years | Not Disclosed | Surat, Gujarat, India | Full-time

Experience: 0-1 Years Qualification: Graduated with any field Work Location: Surat, India Skills: Fluent in English verbal and written communication Client and audience query handling Prompt response over Product Chat box Co-ordination with Technical team Qualification : Graduated with any field

Customer Customer Success Executive Customer executive Customer success executive
IP

Client Relationship Manager

Identixweb Pvt Ltd

1+ Year | Not Disclosed | Surat, Gujarat, India | Full-time

CRM Manager - Surat We are seeking a detail-oriented and proactive CRM Manager to develop, execute, and optimize CRM strategies to drive customer engagement, retention, and loyalty. This role requires a data-driven mind-set to analyse customer behaviours, segment audiences, and personalize customer communications. The CRM Manager will work closely with marketing, sales, and customer support to implement strategies that enhance the customer experience and maximize lifetime value. Roles & Responsibilities: Collecting and analyzing customer data. Develop and manage CRM strategies to drive customer engagement and retention. Handle correspondence, phone calls, and inquiries from clients and vendors. Plan and execute multi-channel CRM campaigns (email, SMS, etc.). Support Management functions. Analyze CRM campaign performance and customer engagement metrics. Create reports and dashboards to communicate CRM effectiveness to stakeholders. Identify improvements in the customer journey and suggest enhancements. Develop workflows and automation to streamline customer communications. Gather and analyze customer feedback to enhance the CRM system. Collaborate with customer service to address inquiries and improve satisfaction. Oversee CRM platform implementation, upgrades, and maintenance. Work with IT Developers to troubleshoot and customize CRM functionalities. Qualifications and Skills: Bachelor s degree in Marketing, Business, or related field. Minimum 1 years of experience in Customer Relation or relevant Field. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Excellent organizational and multitasking abilities. Strong verbal and written communication skills. Ability to work independently with minimal supervision. High level of professionalism and confidentiality. Ability to prioritize and meet deadlines in a fast-paced environment. Qualification : Bachelors degree in Marketing, Business, or related field.

Client Relationship Client Relationship Manager Client manager
WS

Business Development Executive IT

Weetech Solution Pvt Ltd

Fresher | Not Disclosed | Surat, Gujarat, India | Full-time

Business Development Executive IT Job Type: Full Time, On Premise Experience: Fresher Location: WeeTech Solution Pvt Ltd, Rajkot, Gujarat, India Job Description: WeeTech Solution Pvt Ltd is an innovative tech company leading the way in Software Development and Digital Marketing. We re in search of passionate Business Development Executives who are driven by the desire to expand our client base and foster long-term relationships. Whether you are a fresher or have some experience, if you have a knack for sales and a deep understanding of the IT industry, we invite you to bring your skills and enthusiasm to our dynamic team. Responsibilities: Identify and pursue new business opportunities (Lead Generation) through networking, cold calling, and market research. Develop and maintain relationships with potential and existing clients, ensuring a high level of customer satisfaction. Create and deliver compelling presentations and proposals to potential clients. Collaborate with the marketing team to develop strategies that align with business objectives and target audience needs. Negotiate and close deals, ensuring all terms are aligned with company policies and goals. Conduct market analysis to identify trends, competitor activities, and potential areas for growth. Prepare and manage sales reports, forecasts, and budgets. Stay updated with the latest trends and developments in the IT industry. Coordinate with internal teams, including software development and digital marketing, to ensure seamless project execution and client satisfaction. Qualifications and Skills: Proven sales and business development experience, with a strong portfolio of successful deals. Deep understanding of the IT industry, including software development and digital marketing. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders. Strong negotiation and closing skills. Ability to conduct thorough market research and develop effective sales strategies. Self-motivated and driven, with the ability to work independently and as part of a team in a fast-paced environment. Familiarity with CRM software and sales tracking tools. Should be able to communicate in Fluent English. Freshers and Experience both can apply. What We Offer: Competitive salary and comprehensive benefits package. Opportunities for professional growth and skill development. Exciting and challenging projects in a collaborative work environment. A friendly and inclusive workplace culture.

Business Development Business Development Executive Business executive
CA

Software Engineer (.net Mvc / Core)

Casepoint

1-5 Years | Not Disclosed | Surat, Gujarat, India | Full-time

About Casepoint Casepoint provides robust, secure, cloud-based eDiscovery solutions that empower leading law firms and multinational corporations to manage their largest matters with confidence. With nearly a decade of rapid growth, we re continuing our global expansion and are looking to add talented individuals to our team. At Casepoint, we value team collaboration, a work-hard, play-hard mentality, open communication, and kindness these core values define our culture. Number of Positions Currently Vacant: 30 Job Overview As a Software Engineer at Casepoint, you'll be the driving force behind the design, development, testing, and maintenance of software systems that help run our business smoothly. You ll work on high-quality software solutions that directly impact customer satisfaction and company efficiency. This isn t just about writing code it s about solving real-world problems and enhancing service through innovation. Key Responsibilities As a Software Engineer, your responsibilities will include: Customer Issue Ownership: Take full responsibility for customer issues reported, ensuring they are resolved efficiently. Troubleshooting & Diagnosis: Research, diagnose, and troubleshoot problems at a detailed level to provide accurate solutions. Development & Testing: Develop and test software modules based on specific requirements and deadlines. Customer Support: Provide customer support in a shift rotation to ensure timely issue resolution. Follow Coding Standards: Ensure adherence to organization coding standards and technical design. Version Control: Use TFS to Check-In/Check-Out code and update the status regularly. Technical Documentation: Prepare clear and concise technical documentation for resolved requests. Issue Escalation: Follow standard escalation procedures for unresolved issues, ensuring internal teams are engaged for timely resolutions. Team Knowledge Sharing: Share and transfer knowledge within the team for continuous improvement. Reporting: Provide daily activity reports to the Reporting Manager and adhere to organizational procedures. Required Skills & Experience To excel in this role, you should have: 1 to 5 years of experience in software development. Proficiency in ASP.NET, MVC, .NET Core, and C#. Experience with MS SQL Server, JavaScript, jQuery, AngularJS, and Web API. Knowledge of PGSQL, and Kendo UI is a plus. Ability to troubleshoot, analyze and resolve issues with a detail-oriented approach. Strong communication skills to interact with customers and internal teams effectively. Compensation & Culture At Casepoint, we believe that an excellent culture creates an excellent product. We recognize the hard work and talent of our team members and ensure they are supported in a nurturing environment that fosters collaboration. We reward talent with competitive compensation and provide career empowerment opportunities for growth. Job Location Surat, India Apply today and help us build the next generation of eDiscovery solutions!

Software Engineer Software Engineer Engineer software .net
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Brand Manager

Dechcept

1+ Year | Not Disclosed | Surat, Gujarat, India | Full-time

Job Description: We are seeking a dedicated Client Servicing Executive to join our team. The ideal candidate will be responsible for cultivating strong relationships with clients, providing exceptional after-sales service, and ensuring a positive client experience throughout their journey with our company. This role involves working closely with clients to address their needs and resolve any issues, while also assisting in training and providing guidance to client service teams. Key Responsibilities: 1. Client Relationship Management: Cultivate solid relationships with clients through exceptional after-sales service. Regularly engage with clients through phone calls, email communications, or face-to-face meetings to ensure ongoing satisfaction. Respond to client inquiries in a timely, professional, and efficient manner. 2. Client Onboarding and Support: Create a positive and seamless onboarding experience for new clients, ensuring they are fully integrated into the company's services. Identify and address clients initial concerns or dislikes about company products to foster trust and satisfaction. 3. Client Records and Data Management: Maintain accurate records of all existing and potential clients in the company s CRM system. Ensure that the correct terms of sale are entered into the client database to prevent billing issues and discrepancies. 4. Training and Guidance: Provide training to clients, helping them fully understand and utilize the services provided, enabling them to take full advantage of available benefits. Organize training seminars and workshops to improve client knowledge and product usage. 5. Team Support and Leadership: Offer guidance and training to client service employees, ensuring they have the skills and knowledge to serve clients effectively. Support the team in addressing client issues and escalating matters when necessary. Requirements: Education: Bachelor s degree in business administration or a related field. Experience: Proven experience working as a Client Servicing Executive or in a similar customer service role. Skills: Proficiency in Microsoft Excel for reporting and data analysis. Working knowledge of Customer Relationship Management (CRM) software. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Analytical mindset with problem-solving capabilities to address client concerns and issues. Exceptional communication and customer service skills. Attributes: Ability to work efficiently under pressure and meet deadlines. Detail-oriented, with a focus on accuracy and client satisfaction. What We Offer: Competitive salary and benefits. Opportunities for career development and growth. A collaborative, supportive, and dynamic work environment. If you are passionate about delivering excellent customer service and building lasting client relationships, we encourage you to apply for this rewarding position. Qualification : Bachelor's degree in business administration or an industry-related field.

Brand Manager Brand manager Full-Time Brand Strategy
BT

Social Media Executive

Bigscal Technologies Pvt Ltd.

1-2 Years | Not Disclosed | Surat, Gujarat, India | Full-time

Social Media Executive Experience: 1 to 2 Years Position: 1 Education: MCA, BCA, BE in IT Responsibilities : Design social media strategies to achieve marketing targets. Direct the development and execution of the Companies social media strategy. Oversee the management of Company-branded social media accounts and their design across all owned major social channels (i.e. Facebook, Twitter, LinkedIn, Instagram, etc.). Candidate should have the knowledge about Google ads and paid marketing. Manage, create and publish original, high quality content. Experience working with creative agencies developing / managing content required. Solid knowledge of SEO and keyword search. Demonstrate understanding of social customer service; work with internal teams to develop responses to complaints on owned social media channels and escalate to appropriate internal departments when needed. Administer all company social media accounts ensuring up-to-date content. Liaise with writers and designers to ensure content is informative and appealing. Collaborate with Marketing and Product development teams to create social buzz regarding new product launches. Facilitate client-company communication (respond to queries, get reviews and organize chats and QA sessions). Train internal teams to integrate and maintain a cohesive social media strategy. Stay up-to-date with new digital technologies and social media best practices. Proven work experience as a Social media strategist or Social media manager. Hands on experience using social media for brand awareness. Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights. Familiarity with web design and publishing. Excellent multitasking skills. Qualification : MCA, BCA, BE in IT

Social Media social media Executive Media executive
BT

Sales And Marketing

Bigscal Technologies Pvt Ltd.

1-2 Years | Not Disclosed | Surat, Gujarat, India | Full-time

Sales And Marketing Experience: 1 to 2 Years Position: 2 Education: BE / Post Graduation (MBA or Equivalent) Responsibilities : Responsible from attending inquiries to closing sales. Work with the business development team to plan the strategies to increase the Sales. Should be able to research current market identifies new clients and business opportunities. Gets the sale using various customer sales methods. Evaluate client s skills and needs and build productive long-lasting relationships. Context based demonstration of the existing projects to the potential Client. Ability to learn and Use the CRM to capture all the activities of Sales. Collaborate with the current Partners and drive to identify new Partners. Should possess a good, pleasant personality with good communication and convincing skills. Customer Driven and understand the value of a Customer. Should be familiar with digital Marketing tools (added advantage). Qualification : BE / Post Graduation (MBA or Equivalent)

Sales marketing Sales marketing Marketing sales Sales And Marketing
OP

Ios Team Leader

Optimumbrew

4+ Years | Not Disclosed | Surat, Gujarat, India | Full-time

About Us We have a team of listeners, questioners, and collaborative problem-solvers. The team is smart, passionate, experienced, and polished. We are designers who get things done. Our league of super heroes includes 10+ certified iOS developers. OptimumBrew is known as a process-driven, adaptive, and human-first company, where your growth is valuable to us, both professionally and personally. Job Description We are looking for talented iOS team leaders who are passionate about and know-how the process of building scalable and secure functionality on top of the iOS platform. You will be associated with a qualified and experienced pool of people with whom you will build correlations by sharing your experience and growing your capabilities. Primary Objectives Experience in leading a small group of team members. Professional experience with Swift code for iOS. Practical experience in applying OOP techniques and design patterns in everyday coding. Expertise of iOS SDK, different versions of iOS, and how to deal with different screen sizes. Experience working with remote data via REST API and JSON. Proper knowledge of the iOS development life cycle. Understanding of iOS App Code signing process and deployment process. Ability to understand business requirements and translate them into technical requirements. Experience with offline storage, threading, and performance tuning. Experience with development in third-party libraries and APIs. The desire to be continually learning about newly emerging technologies/industry trends & challenges and perform duties with minimal guidance. Solid hands-on experience in developing native iOS apps. Hands-on experience in cloud APIs, push notifications, social sign-in, Crashlytics, and integration of analytics is an added advantage. Proficient understanding of code versioning tools, such as Git and SVN. Experience with performance and memory tuning with tools. Proven leadership skills, including the ability to motivate and lead other talented developers. Ability to take a project from scoping requirements through launch. Experience in dealing with multiple projects. Understanding and familiarity with common code review methods and standards. Experience building and delivering highly scalable, reliable, and complex software systems on time and on budget. Should be ready to learn new things and take challenges. Roles and Responsibilities Bring your own unique expertise to the team and learn from others. Take ownership, be creative, and think outside the box to invent and build solutions to real-world customer problems. Providing technical leadership and guidance on project plans and delivery commitments. Manage the day-to-day activities of an engineering team. Project planning, milestones/deadlines date definition, task estimation, scope of work assessment, etc. Participating in the recruitment process, providing input for performance appraisals. Manage individual team members, both junior and senior, encouraging their professional growth and maximizing their potential contributions. Lead in architecting and developing new features in accordance with our product roadmap. Accountable for the team's performance, work satisfaction, and growth. Provide thought leadership on industry best practices around design, testing, and security. Design and build advanced applications for the iOS platform. Creating app updates, including bug fixes and additional features, for release. Collaborating with UI and UX designers, as well as software testers, to ensure that each app is presentable and in perfect working order. Proofreading code and correcting mistakes before each app is released. Ensure the best possible performance, quality, and responsiveness of the application. Strictly follow instructions and guidelines given by a project manager. Help maintain code quality, organization, and automation. Fully responsible for mobile app development in the team. Work on improving application performance. Monitoring app reviews to detect areas for improvement. Continuously discover new ways to implement new technologies to improve development efficiency. Help your team solve problems in a way that makes sense for iOS users and our codebase. Join other developers and help to shape the direction of Android development at our company. Insist on a consistent and responsive user experience for every one of our users. Design, build, and maintain high-performance, reusable, and reliable Swift code. Give training to Jr. and fresher developers. Continuous integration and strategy, planning, and execution. Manage individual team members, both junior and senior, encouraging their professional growth and maximizing their potential contributions. Accountable for the team's performance, work satisfaction, and growth. Establish ways for team members to complete their tasks. Define milestones for a new project. Assign targets to the team, and ensure that the targets are met. Suggest new things and methods of work to the team as and when required. Check the status of assigned tasks daily and resolve issues the team members face. Technical Skills You Should Have Positive thinking and motivator for other team members. Great team player who works well in collaborative situations. A breadth of technical skills and know how to use the right tool for the job. A positive can-do attitude and bring a passion for excellence to the workplace. Translate designs and wireframes into high-quality code. Excellent understanding of Swift, Xcode, Core Data, Auto Layout, Git, iOS Human Interface Guidelines, REST APIs, and JSON. Understand business requirements and translate them into technical requirements. Excellent coding and proofreading skills. Passionate about creating great code. Complex problem solving and the ability to multitask. Top-notch teamwork and communication skills. Creativity and brainstorming. Unwavering curiosity. Familiarity with continuous integration. Eagerness to embrace scalability, reliabili...

Ios Team Leader Team Leader Ios team leader
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Business Developer / Sales

Deep Technologies

1+ Year | Not Disclosed | Surat, Gujarat, India | Full-time

Business Development Representative Focused on Small to Medium-Sized Business Clients We are seeking a highly motivated and results-driven business development representative to join our team. In this role, you will focus on acquiring and retaining a broad base of customer relationships, with an emphasis on small- to medium-sized business clients. You ll be integral to driving sales and developing lasting partnerships with clients. Key Responsibilities: Achieve sales targets and contribute to business growth. Deliver compelling sales presentations to business owners and key decision-makers. Attend client meetings to understand their needs and present solutions. Build and maintain strong relationships with existing clients to ensure long-term success. Respond to client requests for proposals and information (RFP/I) in a timely and effective manner. Stay informed about industry trends and the competitive landscape. Oversee the seamless transition of clients from sales to production, ensuring successful implementation. Handle administrative tasks related to sales processes as required. Skills and Interests: Excellent verbal and written communication skills. Strong presentation abilities and comfort speaking to diverse audiences. Exceptional organizational and time management skills, with a focus on CRM efficiency. Outstanding interpersonal skills for working with clients, colleagues, and senior management. A professional demeanor with a high level of integrity and honesty. Strong business acumen, with the ability to work within budget constraints. Self-driven with a passion for developing new business opportunities. Qualifications: 1+ years of sales experience; experience in internet marketing or web development is a plus. Proven success in meeting and exceeding sales quotas. Demonstrated ability to engage and sell to managers and C-level decision-makers. Proficiency with CRM systems for lead tracking, reporting, and sales management. Ability to simplify and communicate industry, product, and technical information to non-technical audiences. Experience with making presentations at seminars, tradeshows, or similar events.

Business Developer Business Developer Sales Business sales
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Social Media Executive

Enacton Technologies Private Limited

2-3 Years | Not Disclosed | Surat, Gujarat, India | Full-time

Job Description We are looking for an experienced and enthusiastic social media growth executive to join our team driving multiple global businesses. You will be responsible for achieving growth in social media followers, driving engagements, generating creative ideas, and driving various innovative initiatives & campaigns for various businesses. You must have a proven passion for living a vibrant social media life. Businesses for which the social media growth to be driven include NFT, Blockchain businesses, software development companies, and other industries located across the globe. In this role, you re expected to create innovative strategies and end-to-end execute them to achieve growth on multiple platforms like Facebook, Twitter, YouTube, Instagram, TikTok, LinkedIn, Discord etc. The goal is to gradually achieve superior customer engagement and intimacy, website traffic, and revenue by strategically exploiting all aspects of social media marketing. Key Responsibilities as a Social Media Executive Develop, implement and manage our social media growth strategies Daily posting on all social media platforms with long or short content Active engagements with the users with informative, engaging, and creative content Think and execute funny meme Closely work with art & creative design team for various art-work Research various ideas, competitor studies, top social handle analysis, to create unique execution strategies Monitor and report key growth matrices using analytical tools such as Google Analytics, Hootsuite Pro, and Facebook Insights to monitor and evaluate the company s social media presence and performance. Plan at least 2-3 weeks in advance and create a pipeline for various posts Listening to target audiences from across the social media and collaborating with Marketing, Sales, and Product Development teams Monitor SEO and user engagement and suggest content optimization scope Define the most important social media KPIs, preparing monthly reports on social media marketing efforts. Staying up to date on best practices and emerging trends in social media. Performing other duties when needed. Requirements for a Social Media Specialist Candidate 2-4 years of social media experience in a social media role, with experience in planning and managing content in a corporate, or agency setting. Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills Thorough understanding of various social media algorithm Available to manage audiences located in different parts of the world in different timezones Experience with doing audience and buyer persona research Good understanding of social media KPIs Familiarity with the software industry, web design, and publishing Graduate degree in the marketing or relevant field Soft Skills Proficiency in English Efficient taskmaster Self-reliant and quick learner Critical thinker and problem-solving skills Team player Multi-tasking and time-management skills, with the ability to prioritize tasks. You have a very high chance of grabbing this position: Added advantage if exposure on social media paid marketing Understanding of Web 3.0, Metaverse, etc. Managing community of web 3.0 audience Having significant social media followers on personal handles with value-added content Multiple viral contents on various social media handles. Qualification : Graduate degree in the marketing or relevant field

Social Media social media Executive Media executive
CA

Technical Support Analyst

Casepoint

1+ Year | Not Disclosed | Surat, Gujarat, India | Full-time

About Company: Casepoint is the trusted data discovery platform for large corporations and government agencies. Our mission is to transform data into actionable intelligence and responsive insights. Leveraging the power of AI and advanced analytics, our end-to-end eDiscovery platform empowers teams to seamlessly collect, preserve, and discover vast amounts of data from diverse sources. Number of positions currently vacant: 05 Job Description: The Technical Support Analyst is responsible for performing standard e-discovery data operations within the Casepoint platform, including data processing, ingestion, overlay, conversion, archive, deletion, and data export. You will be responsible for ensuring that data is handled according to customer specifications and eDiscovery standards while assisting in various technical tasks and reporting. Key job responsibilities: Assist in various eDiscovery workflows within the Casepoint platform, including data processing, data ingestion, overlay, data conversion, archive, deletion, and data export. Responsible for active monitoring of incoming product support requests. Ensure all information is recorded properly and managed as per defined standards. Perform ad-hoc data queries for reporting, and data analysis needs for internal and external teams. Responsible for adhering to standard quality control procedures on technical requests while finalizing all customer deliverables. Make sure to accomplish assigned work within a defined SLA/OLA matrix and shared priority. Create meaningful and understandable reports and charts to share data analysis results or conclusions with other team members or stakeholders. Periodically generate various reports for the Ticket Management system. Periodically monitor Casepoint platforms and generate agent, application, and processing Error log reports. Keep all stakeholders informed on request progress, time frame adjustments, data issues, escalated technical concerns, and any other pertinent information. Assist senior analysts in all aspects of data operations and technical support, and also learn from them. Update their skills and knowledge about the eDiscovery domain, litigation processes, and EDRM workflow. Get hands-on experience with Casepoint eDiscovery tools and technologies used for data analysis and review. Update their skills and knowledge about data management and analysis applications such as SQL, MS Access, and VBA. Gain knowledge of general reporting applications like Excel, Google Sheets, etc., which could be used to prepare data analysis or other ad-hoc requests. Ensure data security by maintaining the confidentiality and integrity of sensitive data and implementing appropriate security measures. Adhere to the procedures of the organization. Other duties as assigned. Candidate Requirements: Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience) Minimum 1-1.5 years of experience in the eDiscovery field Demonstrated ability to diagnose and resolve complex problems Oral and written communication skills that provide a strong and confident leadership presence Excellent communication and customer service skills Excellent client relationship skills include the ability to proactively manage client expectations, recognize client needs, and adapt company capabilities to meet client requirements consistently A solid understanding of database design and management, data processing activities, and legal document review requirements Positive, team-oriented attitude Strong attention to detail and ability to manage multiple high-priority tasks Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion Desire/initiative to learn more advanced technical and design concepts Foster a teamwork environment Improve cross-application/work center knowledge Ability to work flexible shifts Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India Qualification : Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience)

Technical Support Technical support Support Technical Analyst
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Relationship Manager

Sbi Mutual Fund

2-5 Years | Not Disclosed | Surat, Gujarat, India | Full-time

Job Title: Relationship Manager PDM (Domestic Business) Location: Surat Department: Sales & Distribution Industry: Asset Management Company (AMC) Experience Required: 2 to 5 Years Qualification: Graduate / Master's Degree (NISM Certification Mandatory) Role Overview: The Relationship Manager PDM (Domestic Business) will be responsible for driving business growth through the IFA (Independent Financial Advisor) channel. This role involves relationship management, channel development, business planning, and execution of marketing strategies to increase market share and brand presence of the AMC in the assigned territory. Key Responsibilities: Business Development & Channel Growth Develop and implement marketing and distribution plans to expand business through the IFA channel. Strategize and execute initiatives to increase the AMC s market share across assigned geographies. Promote and distribute the full suite of investment products to IFAs, ensuring alignment with client needs. Sales Planning & Execution Design and execute short- and long-term sales plans for consistent lead generation and business conversion. Maintain a strong sales pipeline by regular follow-ups with potential leads across multiple product categories. Drive revenue growth and ensure profitability of the AMC from the IFA segment. Client Engagement & Servicing Build and nurture long-term relationships with IFAs and key partners. Oversee client reporting and ensure timely communication of performance metrics, updates, and product enhancements. Conduct regular meetings, presentations, and performance reviews with partners. Training & Awareness Initiatives Conduct product trainings and development programs for IFAs. Organize and lead Investor Awareness Programs (IAPs) to educate clients and investors on mutual fund investments. Promote a strong brand presence through on-ground engagement and education. Key Skills & Competencies: Mandatory Skills Excellent communication skills verbal and written Strong account management and channel relationship skills Presentation and negotiation skills Goal-oriented with a focus on achieving sales targets Analytical and problem-solving abilities Desirable Skills NISM Certification (Mandatory) Knowledge of mutual fund industry, IFA networks, and financial products Qualifications: Graduate in any discipline (Master s degree preferred) NISM Certified as per regulatory norms Experience: Minimum: 2 Years Maximum: 5 Years Relevant experience in AMC/Mutual Fund sales or financial services distribution preferred Job Summary: The Relationship Manager PDM will play a crucial role in expanding AMC s presence in the IFA channel by building strong advisor networks, delivering tailored investment solutions, and ensuring consistent business conversion. This role is suited for a dynamic, target-driven individual with excellent communication and relationship-building skills in the financial services space. Qualification : Graduate / Master's Degree (NISM Certification Mandatory)

Relationship Manager Relationship manager Full-Time Client Relationship Management
HT

React Native Developer

Hashcrypt Technologies

1+ Year | Not Disclosed | Surat, Gujarat, India | Full-time

React Native Developer Job Opening Surat | 1+ Years Experience Position: React Native Developer Location: Surat Experience Required: 1+ Years Openings: 1 About the Role: We are seeking a talented React Native Developer with strong expertise in JavaScript, Redux, and mobile app development for both Android and iOS platforms. The ideal candidate should have hands-on experience with API integration, debugging, testing frameworks, and version control systems. You will work closely with cross-functional teams to build and maintain high-performance mobile applications. Key Responsibilities: Develop, test, and maintain mobile applications using React Native. Collaborate with product and design teams to define, design, and ship new features. Troubleshoot, debug, and optimize application performance across multiple devices. Implement new technologies and tools to streamline development and enhance app quality. Write clean, efficient, and maintainable code ensuring scalability and speed. Stay updated with the latest trends and best practices in mobile development. Required Skills and Qualifications: Strong knowledge of React Native, JavaScript, and Redux. Experience in mobile app development for Android and iOS platforms. Familiarity with API integration, debugging, testing frameworks, and version control (Git). Problem-solving mindset with excellent communication and teamwork skills. Ability to work independently and in a collaborative team environment. Bachelor s or Master s degree in Computer Science, IT, or equivalent (B.Tech, M.Tech, B.E, M.E, BCA, MCA, B.Sc IT, M.Sc IT). At Hashcrypt Technologies, we believe in nurturing talent through innovation, collaboration, and continuous learning: Growth Opportunities: Ongoing training, mentorship, and clear career progression paths. Innovative Projects: Work on challenging projects in mobile development, digital marketing, and AI integration. Collaborative Environment: Join a diverse and supportive team that encourages open communication. Work-Life Balance: Flexible schedules and generous leave policies for a healthy work-life blend. Competitive Compensation: Receive a market-leading salary plus a comprehensive benefits package. Meaningful Impact: Contribute to software solutions that drive company success and client satisfaction. Qualification : Bachelors or Masters degree in Computer Science, IT, or equivalent (B.Tech, M.Tech, B.E, M.E, BCA, MCA, B.Sc IT, M.Sc IT).

React Native React Native Developer React Developer
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Sales Executive

Tripta - Accounting Software

0-3 Years | Not Disclosed | Surat, Gujarat, India | Full-time

Sales Executive Location: Surat Job Summary We are looking for a competitive and trustworthy sales executive to help us build up our business activity. Responsibilities and Duties Generate leads. Sell software products of the company. Follow up with customers for closures. Implement new ideas to increase sales. Report to respective leaders on a daily basis. Requirements Male candidates with a presentable personality. Good communication skills. Knowledge of accounts. Must have a bike and a valid driving license. IT knowledge is a must. Work Experience 0 to 3 years Employment Type Full-time

Sales Executive Sales Executive Executive Sales Full-Time
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Business Analyst B2G

Knovator Technologies

1+ Year | Not Disclosed | Surat, Gujarat, India | Full-time

Business Analyst B2G Location: Surat Employment Type: Full-time Openings: 1 Experience: 1+ Year Responsibilities Engage with government portals to understand their needs, objectives, and constraints. Contact government authorities to gather requirements. Create detailed technical documentation, including business cases and process flows. Act as a liaison between government agencies and internal technical teams. Collaborate with project managers, developers, and QA teams to ensure successful project delivery. Support project planning, including timelines, budgets, and resource allocation. Participate in user acceptance testing (UAT) and ensure deliverables meet stakeholder expectations. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field. Certifications like CBAP, CCBA, or PMP are a plus. 1+ year as a Business Analyst, preferably in the IT domain. Experience working with government clients or projects is highly desirable. Strong analytical and problem-solving skills. Proficiency in tools like MS Office, project management software. Excellent communication and interpersonal skills. Shift Timings Morning Shift Qualification : Bachelors degree in Computer Science, Information Technology, Business Administration, or related field.

Business Analyst Business Analyst Full-Time Business Analyst - B2G (Business to Government)
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Hr Generalist

Knovator Technologies

2-4 Years | Not Disclosed | Surat, Gujarat, India | Full-time

HR Generalist Location: Surat Job Type: Full-time Openings: 1 Experience: 2-4 Years Responsibilities Recruitment & Onboarding: Design and manage recruitment processes, assisting the recruitment team in achieving hiring objectives, and ensuring seamless onboarding experiences for new hires. Process Development: Develop and implement company-wide processes to streamline operations, including setting up OKRs (Objectives and Key Results) and performance monitoring systems. Employee Support: Act as a central point of contact for employees and managers, addressing queries, resolving concerns, and fostering a positive workplace environment. Payroll & Benefits: Oversee benefits enrollment, provide support for payroll processing, and assist with compensation reviews. Performance Management: Drive performance evaluation initiatives, guide goal-setting processes, and support career development and training opportunities. Policy Enforcement: Create, communicate, and enforce HR policies, procedures, and guidelines to ensure consistent application and alignment across the organization. Compliance: Ensure compliance with labor laws, company policies, and regulations (including POSH, anti-discrimination, and other workplace standards). HR Analytics: Manage HR analytics and reporting to provide actionable insights for organizational improvement. Onboarding & Exit: Oversee onboarding and exit processes to ensure smooth transitions and maintain a positive employee experience. Qualifications & Skills Bachelor s degree in Human Resources, Business Administration, or a related field. Proven experience as an HR Generalist or a similar role, with a strong focus on implementing OKR frameworks and performance monitoring systems. In-depth knowledge of HR best practices, employment laws, and compliance regulations. Exceptional communication, interpersonal, and problem-solving abilities. Proficiency in HR software, HRIS systems, and tools such as KEKA, ClickUp, and Microsoft Office Suite. Experience in process creation, implementation, and optimization across an organization. Familiarity with the OKR methodology and its application in driving organizational performance. Shift Timings Morning Shift Qualification : Bachelors degree in Human Resources, Business Administration, or a related field.

Hr Generalist Hr Generalist Generalist Hr Full-Time
BT

Business Development Executive

Bigscal Technologies Pvt Ltd.

Fresher | Not Disclosed | Surat, Gujarat, India | Full-time

Business Development Executive Experience: 0 to 6 Months Position: 2 Education: Any Graduate Required Skills : Build a good working relationship with Clients. Understand the core values of the company and its goals. Calling on leads provided by the company. Present the product favorably and in a structured professional manner over the call. Maintain and Develop relationships with channel partners in person and via telephone calls and e-mails. Follow up with potential customers to prospect for new business. Advice on forthcoming product developments. Develop Square Yards as a brand by ensuring Service standards are in line with company policies. Calling/Meeting clients for doing need analysis. E-Showing properties to potential buyers. Facilitate negotiation between buyer & seller. Closing sale and submitting all relevant documents to the seller. Qualification : Any Graduate

Business Development Business Development Executive Business executive
WS

Hr Assistant

Weetech Solution Pvt Ltd

Fresher | Not Disclosed | Surat, Gujarat, India | Full-time

HR Assistant Company: WeeTech Solution Pvt Ltd Location: Surat, Gujarat, India Team Size: Currently 40 Employees WeeTech Solution Pvt Ltd, a dynamic IT company based in Surat, is expanding its team. With a current workforce of 40 employees, we are seeking an enthusiastic and detail-oriented individual to join us as an HR Assistant. As we continue to grow, we are dedicated to fostering a positive work culture and ensuring effective human resource management. Responsibilities: End-to-end recruitment and staffing processes. Support employee onboarding activities and orientation initiatives. Maintain and organize HR documentation in both digital and physical formats. Aid in payroll processing and leave management. Contribute to maintaining a positive work culture and fostering an ideal working atmosphere. Organizing employee engagement programs. Support in the development and implementation of industry-standard HR policies. Coordinate exit formalities for departing employees. Collaborate with the HR team and other departments to establish effective communication channels. Bridging the gap between management and employees. Qualifications and Skills: Excellent communication skills, preferably in English. Proficiency in MS Office & Google Workspace applications. Familiarity with recruitment portals and processes. Understanding of HR policies and basic team management. Proactive problem-solving attitude. Ability to work collaboratively and contribute to a positive work culture.

Hr Assistant Hr assistant Assistant hr Full-Time
WS

Seo Analyst / Digital Marketing Manager

Weetech Solution Pvt Ltd

0-3 Years | Not Disclosed | Surat, Gujarat, India | Full-time

SEO Analyst We are looking for experienced SEO Analysts with a proven track record of securing top positions in multiple SEO projects. You should have a deep understanding of all things SEO and Digital Marketing, combined with excellent communication skills. Your responsibilities will include: Responsibilities: Devising strategies to enhance and monitor site performance, including proficiency in handling back-end SEO elements like sitemap.xml, robots.txt, metadata, site speed optimization, and related skills. Compiling and presenting comprehensive SEO performance reports. Analyzing site traffic and making data-driven recommendations. Advising changes to website architecture, content, linking, and other factors to boost SEO rankings for target keywords. Crafting digital media campaigns aligned with business objectives. Establishing a strong online brand presence and amplifying brand awareness. Maintaining a compelling online company voice through social media. Recommending and implementing direct marketing tactics for increased profitability. Managing tools such as AdWords, Google Analytics, Google Webmaster, and Keyword Planner. Communicating with clients for paid blog posting and link exchange opportunities. Creating regular reports. Qualifications and Skills: Optimize SEO for assigned websites, primarily blogs, to enhance organic search results. Execute on-page/off-page and technical SEO strategies that captivate and engage site visitors, defining the target audience. Develop internal systems and protocols ensuring optimized content across all platforms and user experiences. Promote both offsite and onsite activities, building rankings, profiles, and traffic. Conduct tests, gather and analyze data, and identify trends and insights to maximize ROI in organic and paid search campaigns. Demonstrate expertise in keyword research, high-quality backlink building, and content verification.

seo Analyst Seo analyst Digital Digital analyst

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