Customer Service Assistant Manager Jobs in Noida

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Position Title: Assistant Manager Accounts Location: Noida Experience Required: 2 8 Years Employment Type: Full-Time Role Overview We are seeking a detail-oriented and highly capable Assistant Manager Accounts to manage and support financial operations with a focus on EPC (Engineering, Procurement & Construction) contracts. This role involves end-to-end financial reporting, audit coordination, MIS reporting, and compliance with Indian Accounting Standards (IND AS). The ideal candidate is a qualified Chartered Accountant with a strong background in accounting and financial processes within EPC or project-based companies. Key Responsibilities Financial Reporting & Analysis Ensure timely and accurate preparation of monthly financial statements, including P&L, Balance Sheet, and Cash Flow. Conduct financial analysis and provide commentary on variances for key financial metrics. Prepare and finalize financial statements in compliance with IND AS. MIS & Business Insights Generate and analyze MIS reports for internal stakeholders. Provide insights to support strategic and operational decision-making. Audit & Compliance Coordinate with Internal and Statutory Auditors for timely closure of audits. Prepare necessary documentation and resolve audit queries in collaboration with management and auditors. Contract Accounting & Project Finance Interpret and monitor EPC contract terms related to invoicing, project delivery, and revenue recognition. Ensure accurate project-based accounting aligned with contractual terms. Cross-functional Coordination Liaise with internal departments including SCM, Project Management, and Engineering teams to ensure financial accuracy and reporting integrity. Support FP&A activities as needed. Required Qualifications Qualified Chartered Accountant (CA). 2 to 5 years of post-qualification experience in accounting, preferably in an EPC or project-based organization. Hands-on experience with day-to-day accounting, receivables/payables management, book closure, financial statement preparation, and audit handling. Key Competencies Strong knowledge of IND AS and Indian Accounting Standards. Proficiency in MS Excel, PowerPoint, Word, and ERP systems (SAP preferred). Excellent analytical, problem-solving, and decision-making skills. Strong written and verbal communication abilities. High attention to detail and organizational skills. Work in a dynamic, project-driven environment with high visibility. Opportunity to grow within a leading organization in the EPC and automation industry. Exposure to cross-functional teams, complex contracts, and strategic financial planning. Qualification : Qualified Chartered Accountant (CA)

Position: Product Analyst Assistant Manager (Devices) Location: Noida, Uttar Pradesh (Work From Office) Department: Analytics Offline Merchants (EDC) Employment Type: Full-time Experience: 2 6 years About Paytm Paytm is India s leading mobile payments and financial services distribution company and pioneer of the mobile QR payments revolution. Our mission is to empower half a billion Indians by bringing them into the mainstream economy through innovative technology. About the Team You will work with device data from millions of merchants, deriving actionable insights to optimize device performance and enhance merchant experience. Key Responsibilities & Requirements Advanced experience with SQL for querying and data analysis Basic knowledge of Python for scripting and automation Proficiency in Google Looker or other data visualization tools; experience with Looker Studio is a plus Experience in automation projects related to data extraction, integration, and visualization Advanced Excel skills including VBA for report automation Building management reports, MIS, and dashboards Strong analytical thinking and problem-solving skills Skills & Qualifications Bachelor s degree in Computer Science, Engineering, or a related field 2+ years as a Product Analyst, preferably in fintech, financial services, or technology sectors Ability to translate complex business problems into technical requirements Excellent communication and collaboration skills for cross-functional teamwork Experience in market research and analysis is an added advantage If you re passionate about leveraging data to drive business decisions and want to be part of a leading fintech organization, apply now! Qualification : Bachelors degree in Computer Science, Engineering, or a related field

Job Title: Key Account Manager Location: Noida Function: Airtel Business - Domestic Sales - Enterprise Business Experience: 2 to 6 years Employee Type: Full-time Job Purpose Manage end-to-end telecom and connectivity solutions for a portfolio of 30-35 enterprise accounts, primarily mid to large segment. Drive sales and revenue growth by promoting Data, Voice, VAS, and new product offerings, while ensuring customer satisfaction and retention. Key Responsibilities Build and maintain strategic relationships with key decision makers at multiple levels, including CXOs. Drive revenue growth within assigned accounts through effective account management, focusing on Data and Voice services. Promote solution selling and increase penetration of new products in emerging markets. Collaborate with internal teams (BSG, CE, Networks) and external partners/vendors to achieve business targets and ensure excellent service delivery. Meet business targets related to order booking, revenue generation, collections, new account acquisition, and churn control. Key Competencies Strong commercial acumen with the ability to drive profitable sales. Expertise in consultative selling tailored to enterprise clients. Customer service orientation with a focus on relationship management. Skilled in key account planning and management. Executive presence and confidence in handling CXO-level discussions. Solid understanding of enterprise and carrier telecom products. Excellent negotiation skills. Creative approach to attracting and engaging target customers. Persistent and proactive in following up on sales opportunities.

Patient Care Services Category: Administrative Staff | Type: Full-Time Location: Noida Hospital: Medanta The Medicity (Upcoming Multi-Specialty Hospital) About the Role Medanta is gearing up to launch a state-of-the-art multi-specialty hospital in Noida, and we re on the lookout for passionate Patient Care Services professionals to join our team. Your mission? To deliver seamless, compassionate, and efficient service across OPD, IPD, and Admissions, ensuring every patient experience is smooth and supportive. Key Responsibilities OPD & IPD Billing Manage outpatient billing: registrations, health check-ups, diagnostics Ensure accurate, timely, and error-free billing for walk-in and appointment patients Admissions Oversee the entire inpatient journey from admission to discharge Handle room allocation, estimate sharing, advance collections, interim, and final billing Coordinate with clinical teams and the internal TPA desk for cashless and reimbursement claims Ensure thorough documentation for empaneled patients Available Roles Head IPD Services Senior Manager IPD Billing Team Leaders OPD & Diagnostic Billing, Executive Health Check-Up Assistant Manager / Deputy Manager IPD Billing Duty Managers Bed Manager Executives Billing, Helpdesk & Reports What You ll Bring Graduate or Postgraduate degree in any stream 7 10 years of relevant experience in healthcare, preferably in multi-specialty hospitals Strong communication and interpersonal skills Good knowledge of hospital billing systems, medical terminology, and HIS platforms Patient-centric attitude with empathy and calmness under pressure Basic computer skills: MS Office, Excel, billing software Flexibility to work rotational shifts in a dynamic hospital setting Be part of building something new and impactful! Join a world-class hospital team dedicated to exceptional patient care, cutting-edge technology, and a supportive work culture. Your role here will be vital in creating positive healthcare journeys for thousands. Qualification : Graduate or Postgraduate degree in any stream

Sales and Marketing Multiple Opportunities Category: Administrative Staff | Type: Full-Time Location: Noida Hospital: Medanta The Medicity (Upcoming Multi-Specialty Hospital) About the Role Join Medanta s Sales and Marketing team to drive footfalls and revenue for our world-class multi-specialty hospital in Noida. You ll lead and manage sales across multiple channels from corporate and insurance partnerships to international patient services, government empanelments, and community outreach. Your network and strategic approach will be key to growing our brand and referral base across diverse regions. Key Responsibilities Corporate / TPA / Insurance: Build and nurture relationships with corporates, TPAs, and insurance partners; manage empanelments and wellness initiatives. International Sales: Coordinate with embassies, facilitators, and international communities; support medical travel and patient packages. PSU / State Government: Develop partnerships with public sector units and government bodies for empanelments and healthcare schemes. Community Outreach: Plan and execute health camps, talks, and engagement programs in RWAs, schools, and corporates to boost brand awareness. Referral Sales: Cultivate and manage a strong network of referring doctors and clinics across Noida, Delhi NCR, and nearby regions including Kanpur, Patna, Meerut, and more. Wellness & Preventive Health: Promote health check-ups, wellness, and diagnostics to individuals and corporate clients. Marketing Assistant: Support branding efforts, coordinate with digital and creative teams, and drive internal marketing initiatives. What You ll Bring 7 10 years of experience in healthcare sales or marketing Strong communication, negotiation, and relationship-building skills Deep understanding of healthcare sales ecosystem Ability and willingness to travel across assigned territories Target-driven, self-motivated, and proactive approach Be part of a pioneering hospital setting new standards in healthcare delivery. Use your skills to make an impact by connecting patients, partners, and providers with world-class services.

Assistant General Manager Analytics (Risk Product) Location: Noida, Uttar Pradesh (Onsite) Company: Paytm India s Leading Mobile Payments & Financial Services Platform About Paytm Paytm is India s pioneer in mobile payments and financial services distribution, revolutionizing the digital economy with mobile QR payments. Our mission is to bring half a billion Indians into the mainstream economy using cutting-edge technology. Join us to be part of India s largest fintech lending revolution. Role Overview We are looking for an experienced Assistant General Manager Analytics to lead data analysis and reporting efforts for our lending verticals. This role demands strong expertise in SQL, dashboarding tools, and a passion for using AI to automate repetitive data workflows. You will collaborate with multiple stakeholders, deliver actionable insights, and drive data quality improvements across lending products. Key Responsibilities Develop, maintain, and automate comprehensive reports and dashboards tracking KPIs across lending verticals. Manage and prioritize data and analytics requirements from multiple lending teams. Analyze lending data trends to provide insights and actionable recommendations. Ensure data quality, accuracy, and integrity through robust methodologies. Present findings effectively to both technical and non-technical audiences. Identify opportunities to apply AI for automating repetitive data processes and improving efficiency. Stay current with industry trends in data analytics, AI, and fintech lending. Qualifications Bachelor s degree in a quantitative field (Statistics, Mathematics, Economics, Engineering, etc.). 5 7 years of hands-on experience in data analytics, preferably in lending or financial services. Strong proficiency in SQL and PySpark for data manipulation and analysis. Expertise with data visualization tools such as Tableau, Power BI, or Looker. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects and collaborate across teams. Self-driven with a demonstrated passion for AI implementation and automation. Preferred Skills Experience with statistical modeling and data mining techniques. Familiarity with cloud data warehousing platforms like Snowflake, BigQuery, or Redshift. Programming experience in Python or R. Proven track record of implementing AI-driven automation in business analytics. Be part of India s largest fintech lending platform with 500+ million users and 21+ million merchants. Work in a high-energy, innovative environment that fosters career growth and excellence. Opportunity to contribute to democratizing credit and financial inclusion in India. Play a critical role in shaping the future of digital lending in the country. Qualification : Bachelors degree in a quantitative field (Statistics, Mathematics, Economics, Engineering, etc.)

Job Title: Service Delivery - Project Manager Location: Noida, India Experience: 12+ years Education: Bachelor s Degree in Computer Science or related field Job Summary We are seeking an experienced Service Delivery Project Manager to act as a trusted advisor for our clients, managing service delivery and ensuring seamless implementation and operational excellence throughout the project lifecycle. You will collaborate closely with internal teams and customers, providing visibility, managing escalations, and driving strategic initiatives aligned with customer goals and SLAs. Key Responsibilities Establish and maintain trusted client advisory relationships at the account level, providing transparency through regular service reviews and reporting. Coordinate closely with internal Umbrella teams to ensure smooth execution of all changes in customer environments, meeting capacity needs and SLAs. Serve as the primary point of contact for customer operational and tactical issue resolution. Drive the change management process for customer environments, ensuring uptime and successful service delivery. Collaborate with application owners to standardize testing, upgrade, and release management processes. Engage directly with customer technical stakeholders to resolve issues and represent the customer s voice internally. Raise awareness of customer-impacting issues within the organization, advocating for prioritization and resolution. Lead customer meetings (onsite or virtual), ensuring effective communication and alignment. Provide oversight during escalations, managing prioritization and customer communication during critical events. Be available outside business hours to coordinate urgent issue resolution as necessary. Work alongside Service Delivery Managers (SDMs) and customers to support strategic initiatives and account visibility. Qualifications & Experience 18+ years in Managed Service Operations with strong experience in design, implementation, consulting, infrastructure, and/or cloud service administration. Proven customer-facing skills with the ability to build trusted relationships and engage senior personnel on incidents, best practices, risk, and compliance. Strong experience in managed service delivery management and consulting for Cloud Service Providers. Expertise in conducting Service Level Reviews, reporting, and service management. Excellent communication and presentation skills, comfortable engaging audiences of varying sizes. Ability to multitask and deliver projects efficiently in a fast-paced environment. Proficient at communicating across diverse internal and external stakeholders. Preferred Skills Experience with cloud service providers and consulting engagements. Familiarity with incident management, escalation handling, and risk mitigation. Strong organizational, leadership, and problem-solving skills. Qualification : Bachelors Degree in Computer Science or related field

Position Summary This role consists of managing the bank relationship of the Allianz Partners legal entities, by selecting the Banks & monitoring their performance, by defining the bank account infrastructure and by ensuring the proper implementation of bank telematics services. Key Result Areas Bank Relationship Management Selection of the banks and other partners, Negotiation and signing of Contracts, Banking Performance Monitoring, Banking Fees Monitoring, Bank Account Infrastructure: Definition of Bank Account Infrastructure for each legal entity, Opening & Closing of Bank Accounts Regular Circularization on bank accounts Bank Telematics management. Definition of telematics services required to perform tasks related to payment/collection, cash management and banking reconciliation. Request of the services to the providers, Telematics Service Performance Monitoring Key Skills Efficiency Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Accountability Capacity to learn. Ability to undertake initiative. Customer service. Ability to innovate and seek for advances in technology and practices. Communication Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance Finance Acumen Treasury Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

JOB DETAILS / ROLE PURPOSE: This role consists of managing the Workforce Planning of the Finance Factory, as well as the related costs. This role is part of the People Management department of Performance Steering division, part of the Finance Factory. It implies to guarantee IT tools, develop and maintain internal controls & procedures, monitor performance of the activities in order to ensure the excellence of the operations under responsibility: Strategic Workforce planning, Recruitment and Exit and HR analytics. KEY RESPONSIBILITIES: Strategic Workforce Planning Analyze the current Finance Factory workforce. Conduct skills gap analysis. Conduct HR cost analysis, including salary, training costs, travels & expenses Anticipate future changes and requirements. Develop, implement and monitor an action plan. Recruitment and Exit Ensure replacements and new positions are timely validated. Monitor and communicate the recruitment and exit status. Monitor and report recruitment and exit statistics. Ensure the HR database is always accurate. HR analytics Ensure HR data in SuccessFactors and HR systems are accurate. Monitor and report HR analytics. PROFILE KEY REQUIREMENTS: Qualifications & Experience Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Initiative: Capacity to learn. Ability to undertake initiative. Customer service: Ability to innovate and seek for advances in technology and practices. Other Skills: Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance: Finance Acumen HR Acumen Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

Position Summary: This role involves managing the bank relationships of the Allianz Partners legal entities by selecting appropriate banks, monitoring their performance, defining the bank account infrastructure, and ensuring the proper implementation of bank telematics services. Key Result Areas: Bank Relationship Management: Select banks and other partners to maintain strategic relationships. Negotiate and sign contracts with banks and other service providers. Monitor banking performance to ensure efficiency and compliance. Monitor and control banking fees to ensure cost-effectiveness. Bank Account Infrastructure: Define the bank account infrastructure for each legal entity within Allianz Partners. Oversee the opening and closing of bank accounts as required. Regularly circulate information on bank accounts to relevant stakeholders. Bank Telematics Management: Define the telematics services required for payment/collection, cash management, and banking reconciliation tasks. Request telematics services from providers and ensure timely implementation. Monitor the performance of telematics services to ensure alignment with company needs. Key Skills: Efficiency: Strong analytical skills with the ability to synthesize and consolidate large volumes of data into simple and structured outputs. Ability to arbitrate and prioritize tasks effectively. Solutions and results-oriented approach to challenges. Openness and flexibility in addressing challenges from different perspectives to find the best solution. Accountability: Ability to learn and take initiative in new areas. Strong customer service orientation and ability to innovate. A focus on advances in technology and practices to improve processes. Communication: Excellent written and verbal communication skills. Strong networking skills with the ability to liaise with individuals across different functions. Ability to work and communicate with a diverse range of cultures, levels, and organizations worldwide. Finance: Strong financial acumen, especially in treasury management. Knowledge of banking operations, payments, collections, and financial reconciliation. About Allianz Group: Allianz Group is one of the most trusted insurance and asset management companies in the world. We care for our employees, their ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us. At Allianz, we believe in a diverse and inclusive workforce. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, regardless of ethnicity, cultural background, age, gender, nationality, religion, disability, or sexual orientation. Great to have you on board. Let's care for tomorrow.

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.

Job Description We are looking for a result-oriented, resilient, and emphatic Business Development Manager to contribute to the growth of our company. The Business Development Manager will be responsible for finding and retaining clients, encouraging existing clients through up-selling of our services. Ultimately, an outstanding Business Development Manager will keep a close eye on client feedback to ensure that our products and services always exceed expectations. Responsibilities: Excellent expertise in sales for IT services, including Web and Software Services, Website Designing, iPhone and Android Mobile Applications, Custom Solutions, and System Development. Develop and maintain a strong network of contacts to establish business relationships with top leading corporates. Identify business opportunities, create a well-qualified sales pipeline, and develop and execute strategic plans to achieve sales targets and expand our customer base. Plan and execute the entire sales cycle, from lead generation to deal closure. Stay updated on current market and industry trends. Understand customer needs and requirements. Perform effective online demonstrations to prospects. Initiate contact with potential clients, create initial interest, and position our company s services effectively. Understand business targets for account growth. Build and maintain strong, long-lasting customer relationships. Prepare reports by collecting, analyzing, and summarizing information for key decision-makers. Requirements: Extensive sales experience in the IT industry. Ability to generate revenue by identifying client pain points and suggesting suitable products or services. Strategic thinking for the sales cycle. A positive attitude with excellent communication (written & verbal) and negotiation skills. Strong business proposal writing, PowerPoint presentation, and email writing skills. Sound knowledge of inside sales. Target-oriented, self-motivated, and highly confident professional. Neat, well-groomed appearance with excellent presentation skills. Great networking skills. Degree in Marketing, Business Administration, or a related field.

Job Description: Project Manager (Digital Marketing - SEO) Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Digital Marketing (SEO), Project Coordination, or Project Management roles. Key Responsibilities: Manage projects and establish professional and profitable relationships with key personnel and clients. Coordinate with various departments (support, service, technology) to ensure seamless client account management. Oversee client receivables, monthly retention planning, and execution. Document client requests and feedback to ensure timely follow-up and resolution. Achieve strategic customer objectives and account plans defined by management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives and customer expectations. Skills & Qualifications: Excellent written and verbal communication skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Ability to maintain a positive and motivational attitude under pressure. Proficiency in MS Word, MS Excel, and MS PowerPoint. Project Management, Digital Marketing, and Technical skills are preferred. Fixed working hours 5 days a week. Attractive incentives. Young and vibrant work culture. Preferred Location: Noida

Job Description: IT Project Manager Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Project Coordination or Project Management roles. Key Responsibilities: Manage projects and establish productive, professional, and profitable relationships with key personnel and clients. Coordinate with various departments, including support, service, and technology, to ensure seamless client account management. Oversee client receivables, and plan and execute monthly retention strategies. Document client requests and feedback to ensure timely follow-up and resolution of queries and escalations. Achieve strategic customer objectives and execute account plans defined by company management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives, and customer expectations, and assess ongoing customer needs. Skills & Qualifications: Excellent written and verbal communication and presentation skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Proficiency in HTML, Java Development, Android, and iOS Development. Ability to maintain a positive and motivational attitude under pressure. Project Management, IT, and Technical skills are preferred. Preferred Location: Noida

Responsibilities: Project Ownership & Delivery: Own the complete delivery of assigned projects, ensuring they meet quality, scope, and timeline requirements. Manage multiple projects with a team size of 5-8 members, overseeing the entire project lifecycle. Track and manage project requirements and ensure successful implementation across different project phases. Stakeholder Management & Risk Analysis: Participate in business meetings with functional and delivery heads. Review contracts, assess risks, and perform risk mitigation exercises. Keep management informed of risks and mitigation strategies throughout the project. Planning & Process Compliance: Develop Software Development Plans, Configuration Management Plans, and Project Plans to guide project execution. Ensure adherence to process and system compliance throughout the project's lifecycle. Escalation & Issue Management: Handle escalations efficiently, whether internal or external, to maintain project timelines and quality. Team Coaching & Mentoring: Provide leadership by coaching and mentoring project team members. Offer necessary support to team members, ensuring that their professional growth is aligned with project goals. Conduct performance appraisals and counseling sessions for team members. Training & Development: Identify training needs (both technical and managerial) within the team. Implement necessary training programs to improve the team s capabilities. Quality Assurance: Ensure that the project complies with Newgen Quality Systems and Procedures to maintain high standards of delivery. Desired Profile: Education & Experience: B.E/B. Tech in Computer Science, Information Technology, or MCA (or an equivalent degree). A M. Tech is preferred. 4-8 years of relevant industry experience with a focus on development projects across various domains. Technical Skills: Proficiency in Core Java, JSP, Servlets, EJB, and Oracle/SQL. Good knowledge of SOAP/REST API, Multithreading, Web Application concepts, programming/logic writing, and data structures. Experience with database concepts, including table management, stored procedures, functions, queries, primary/unique keys, joins, referential integrity, normalization, and performance tuning. Understanding of system integration issues and configurable solution design. Industry Knowledge: Experience in banking retail loans and MSB (Managed Service Business) is an advantage. Project & Stakeholder Management: Ability to gather, analyze, and draw logical conclusions from project data. Strong stakeholder management skills and the ability to balance customer requests with team resources. People Management Skills: Proven ability to manage a team, handle performance and disciplinary issues, and deal with employee grievances. Experience in training, mentoring, motivating, and leading a team to success. Well-versed in attrition management and case handling. Travel Flexibility: Willingness to travel for short-term and long-term assignments within India or internationally, including client sites.

About this opportunity: Administrative assistants are in critical support roles, helping to maintain contact lists, communicate on behalf of executives, schedule meetings and more. They often work with executives, managers, and other co-workers to provide them with the resources needed to complete their duties. In this role, you will be responsible for the calendar management of the leaders assigned, take care of the travel including the flight, cab and stay reservations, work with the leaders on the arrangements of the conferences, take care of the logistical help like Meeting room bookings, Food and Beverages, corporate lunch, negotiated rates etc. Work on the expense management of the leaders as and when there is a travel. You will also be responsible for on boarding new joiners and off boarding those employees who are leaving the company. What you will do: Core responsibilities include but not limited to Schedule meetings, calls, presentations, and travel. Coordinate and attend weekly staff meetings. Coordinate leadership team meetings and customer meetings. Create minutes of meeting and follow up on actions. Maintaining a high degree of confidentiality. Coordinate travel reservations for air, hotel, etc. Draft emails to employees, suppliers, partners, vendors, and customers. Co-ordinate solutions to cell phone & email technical issues. Co-ordinate any requisitioning processes for resources like hardware or devices. Prepare expense reports. Coordinate/Facilitate team events, gifts and rewards for individuals and team. Coordinate and schedule conference rooms for meetings at internal and external locations. Handle and process security badge requests for guests. Arrange for visas for international travel. Process purchase requisitions and invoices. Maintain log of pending Network IDs and follow up on pending IDs. Key Qualification: 3-5 years related experience working in a corporate environment. Skilled using Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint. SAP Concur knowledge preferred and expense processing experience a plus. Excellent verbal/written communication and interpersonal skills with ability to build relationships. Highly organized, with a strong attention to detail. Ability to multitask and prioritize in a fast-paced, deadline-driven environment. Highly responsive and proactive in problem-solving. Computer savvy and able to learn programs quickly. Strong orientation toward teamwork and customer satisfaction. Demonstrates confidence, is trustworthy and requires moderate supervision. Fluency in English (spoken & written) is essential.

Ericsson is a global leader in telecommunications equipment and services, providing solutions to mobile and fixed network operators. With over 1,000 networks across more than 180 countries, Ericsson's equipment supports more than 40% of the world's mobile traffic. We offer a diverse, performance-driven culture and innovative environment, allowing employees to enhance their potential daily. Our employees are united by a shared passion for winning and a strong responsiveness to customer needs, making us a trusted partner to our clients. At Ericsson, professional growth is encouraged through continuous learning and stimulating work experiences. Role: Senior Product Manager - Mobile Financial Services / Fintech As a Senior Product Manager, you will take the lead in product management, design, and deployment within the mobile financial services or fintech domain. You will have a direct impact on product strategy, deployment, and lifecycle management, ensuring alignment with company objectives and market needs. What You Will Do Experience & Leadership: Proven experience (13+ years) in product management, design, and deployment, especially in mobile financial services or fintech. Demonstrated success in leading and scaling product deployment teams with a history of designing and delivering innovative and successful solutions. Product Strategy & Design: Define and communicate the product vision and strategy for mobile financial services, ensuring alignment with company objectives and market opportunities. Lead the end-to-end product deployment lifecycle, from planning to execution and optimization, acting as the CSR (Core-3 role) or similar role responsible for solution scope. Collaboration & Stakeholder Management: Collaborate closely with cross-functional teams (engineering, design, marketing, sales) to ensure high-quality products are delivered on time. Manage stakeholders effectively, ensuring timely delivery and alignment with strategic goals. Market Research & Analysis: Conduct market research and competitive analysis to identify opportunities for innovation and growth in the mobile financial services sector. Customer-Centric Focus: Prioritize product features and enhancements based on customer feedback, business value, and strategic priorities. Foster a customer-centric culture within the team, ensuring the user experience and customer satisfaction remain top priorities. Key Performance Indicators (KPIs): Establish and track KPIs to measure product success, ensuring continuous improvement and optimization of product performance. What You Will Bring Extensive Experience: At least 13+ years of experience in product management, with a focus on mobile financial services or fintech. Proven leadership in scaling product deployment teams and managing complex product lifecycles. Strategic & Analytical Thinking: Strong strategic thinking and analytical skills, with the ability to synthesize market data and customer insights into actionable strategies. Agile & Tools Knowledge: Experience with Agile methodologies and product management tools (e.g., Jira, Confluence) is preferred. Regulatory & Industry Knowledge: Strong understanding of mobile technologies, user experience design, and financial services regulations. Exceptional Communication: Excellent communication skills with the ability to influence and inspire cross-functional teams. Customer-Centric Focus: Foster a customer-centric mindset across all levels of the organization, ensuring that product development aligns with user needs and satisfaction. Why Ericsson? Join a global leader in the telecommunications industry, making an impact on cutting-edge products in the mobile financial services domain. Work in a dynamic environment where innovation and professional growth are at the forefront of your career development. Be part of a diverse and performance-driven culture, where collaboration and customer success are key priorities.

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Assistant Manager Direct Taxation Location: Noida Division: Finance & Accounts Employment Type: Full-time Experience Required: 7 8 Years Position Overview We are looking for an experienced Assistant Manager Direct Taxation to join our team. This role will be responsible for managing monthly direct tax compliance, including international tax matters, and providing support across various direct tax activities within the organization. Key Responsibilities Review withholding tax implications on payments to non-residents. Assist in preparing and depositing quarterly advance tax payments and related tax challans. Support the preparation of Tax Audit schedules and transfer pricing documentation. Assist in the preparation and filing of annual Income Tax returns and other related filings. Prepare submissions and responses for income tax assessments, CIT(A) matters, and other tax-related queries. Collaborate with Statutory and Internal Auditors to provide necessary tax data. Monitor and report on direct tax compliance in monthly MIS. Assist in tax planning and restructuring initiatives, suggesting innovative tax solutions. Review books of accounts for accuracy in TDS deductions and compliance. Oversee monthly TDS compliance, ensuring timely submission of TDS returns. Preferred Educational Qualifications Qualification: B. Com (Hons.) & Chartered Accountant Experience: 5-6 years of hands-on experience in direct tax (including international tax) compliance. Required Skills & Competencies In-depth knowledge of direct tax trends, including international taxation. Strong understanding of accounting systems (preferably S4HANA / SAP ECC) and direct tax compliance. Ability to plan, coordinate, and prioritize tasks effectively. Strong analytical, technical, and interpretational skills. Excellent interpersonal skills and experience in cross-functional team coordination. Experience in representing the company before Income Tax authorities. Familiarity with indirect taxation (preferred). Required Knowledge Proficient in SAP modules and MS Office (Excel, Word). Qualification : B. Com (Hons.) & Chartered Accountant