Customer Solutions Executive Jobs in Mumbai

Executive - Customer Support Experience: 0 - 2+ Years Education: Graduation Location: Mumbai About the Role We are seeking a motivated and customer-centric Executive - Customer Support to join our team. As a key member of the support function, you will be responsible for providing high-quality service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. You will have the opportunity to deepen your knowledge of the Forex ecosystem and enhance your communication and problem-solving skills while working in a dynamic environment. Key Responsibilities Forex Product Knowledge: Develop a strong understanding of the Forex ecosystem, associated products, and the applicable guidelines set by RBI and FEMA. Customer Communication: Respond to customer inquiries via emails, support tickets, and inbound/outbound calls in a timely and professional manner. Issue Resolution: Address customer issues effectively, troubleshooting and resolving queries while escalating more complex concerns to senior team members when needed. Tracking & Follow-Up: Maintain detailed and up-to-date records of all customer interactions. Follow up on open queries to ensure resolution and customer satisfaction. Collaboration with Teams: Work closely with internal teams to ensure that customer concerns are addressed quickly and efficiently. Service Improvement: Continuously seek opportunities to improve customer service processes and contribute to the enhancement of service quality standards. Key Skills and Qualifications Essential Skills Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Problem-Solving Abilities: Ability to troubleshoot and resolve customer issues in a quick and efficient manner. Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Follow-Up & Tracking: Strong attention to detail with a focus on tracking interactions and ensuring timely follow-up. Knowledge & Attributes Understanding of Forex: A basic understanding of Forex products and services will be beneficial. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve customer issues. Adaptability & Quick Learning: Willingness to adapt to new tools, processes, and customer service practices in a fast-paced environment. A dynamic work environment where you can grow and enhance your customer service skills. Exposure to the Forex ecosystem and financial services industry. A collaborative and supportive team culture. Competitive salary and benefits package. Qualification : Graduation

Tele Sales Executive Experience: 0 - 6 Months Education: HSC Location: Mumbai About the Role We are looking for a highly motivated Tele Sales Executive to join our team in Mumbai. As a key member of our sales team, you will play a vital role in reaching out to potential clients, promoting our products and services, and generating valuable leads. This role offers an excellent opportunity to develop your sales skills and grow in a dynamic and fast-paced environment. Key Responsibilities Outbound Calls: Initiate outbound calls to prospective clients or customers to promote products, services, and special offers. Customer Interaction: Engage in meaningful conversations with customers, addressing their inquiries, providing accurate product information, and resolving issues effectively. Lead Generation: Identify and qualify potential leads by gathering relevant customer information and updating databases for follow-up actions. Record Keeping: Maintain detailed and accurate records of calls, customer interactions, and feedback to ensure proper follow-up and lead management. Follow-Up: Conduct follow-up calls to ensure customer satisfaction, address additional inquiries, and nurture leads for future business opportunities. Skills Required Excel Skills: Proficient in Microsoft Excel to manage data, track calls, and organize information efficiently. Communication Skills: Clear, persuasive verbal communication abilities to effectively engage with customers and promote products or services. Listening Skills: Active listening skills to understand customer needs and provide appropriate solutions. Organization & Time Management: Strong organizational and time management skills to handle multiple calls and tasks efficiently. Opportunity to develop your sales skills in a fast-paced environment. Supportive team culture with ongoing training and career growth opportunities. Competitive salary with performance-based incentives.

Position Title: Senior Vice President Engineering Location: Mumbai Department: Technology Role Overview We are looking for an accomplished and visionary Senior Vice President Engineering to lead the architecture, development, and scaling of our technology platforms. This executive role will be responsible for delivering robust, secure, and high-performance full-stack solutions while driving cloud transformation, DevOps enablement, and platform modernization efforts. You will lead high-performing engineering teams, foster a strong engineering culture, and align technical strategies with overarching business goals. This is a hands-on leadership role suited for a technologist who has deep experience in system architecture, full-stack development, and agile delivery practices. Key Responsibilities Technology Strategy & Architecture Define and evolve the enterprise architecture and long-term engineering roadmap. Lead the design and delivery of scalable, high-performance, and secure full-stack platforms. Evaluate and integrate emerging technologies to drive innovation and future-proof systems. Product & Business Alignment Partner with product, digital, and business stakeholders to align engineering priorities with business goals. Translate business requirements into scalable technical solutions with a focus on speed, reliability, and customer experience. Engineering Leadership & Team Building Build, mentor, and lead high-performing, cross-functional engineering teams. Foster a culture of accountability, collaboration, and technical excellence. Attract and retain top-tier engineering talent in a high-growth environment. Software Delivery & DevOps Excellence Drive end-to-end software development life cycle (SDLC), from planning to deployment. Enforce best practices in code quality, performance optimization, and system reliability. Champion DevOps, CI/CD, and Infrastructure-as-Code practices for streamlined releases. Platform Modernization & Cloud Transformation Lead initiatives for cloud migration, platform re-architecture, and modernization. Ensure platform security, resilience, and compliance across environments. Technology Stack Frontend: React, Angular, TypeScript Backend: .NET, Node.js, Python Databases: RDBMS, MongoDB, MySQL, Redis Cloud & DevOps: AWS, Docker, Kubernetes, Jenkins Collaboration & Tools: GitHub, Jira, Confluence Desired Candidate Profile 12+ years of progressive experience in engineering leadership roles. Proven track record of scaling engineering functions and delivering high-impact platforms in fast-paced, growth-oriented environments. Deep technical proficiency across multiple tech stacks and strong architectural understanding of large-scale distributed systems. Demonstrated experience with cloud-native architectures, DevOps practices, CI/CD pipelines, and platform security. Strong business acumen with the ability to align technical execution with strategic objectives. Exceptional leadership and communication skills with a collaborative and mentoring mindset. Bachelor s or Master s degree in Computer Science, Engineering, or a related technical field. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related technical field

Position: Assistant Manager Product Strategy Employment Type: Full-Time Department: Product Strategy Team Location: Mumbai About TimesPro TimesPro, an award-winning Higher EdTech initiative of the Times of India Group, is committed to delivering Education 4.0 learner-centric, industry-relevant, role-specific, and technology-enabled learning. Founded in 2013, TimesPro serves aspiring professionals across industries and age groups through: Early Career Programs in BFSI, e-commerce, and technology Executive Education in partnership with top Indian and global institutions Enterprise Solutions for organizational learning and development Role Overview We are looking for a highly motivated and analytical Assistant Manager Product Strategy to join our growing Product Strategy team. This role is ideal for someone with a strategic mindset, a data-driven approach, and hands-on experience managing digital products throughout their lifecycle. You ll work closely with a high-caliber team of professionals from IIT, IIM, LSE, and top-tier MNCs. This is a great opportunity to contribute meaningfully to product development, learn continuously, and grow with an innovative EdTech organization. Key Responsibilities Customer & Market Insight: Identify customer needs and market trends to generate product ideas that increase market share and enhance user experience. Research & Analysis: Conduct market, customer, and competitive research to gather insights for strategic decision-making. Product Lifecycle Management: Lead product planning, positioning, development, launch, and review ensuring alignment with business goals. Cross-functional Collaboration: Work with engineering, content, operations, marketing, and sales teams to bring products to life and ensure continuous improvement. Strategic Documentation: Maintain comprehensive documentation including business cases, use cases, learner feedback, and audit findings. Competitive Benchmarking: Analyze competitor offerings and identify differentiation opportunities to inform product enhancements. Trend Forecasting: Monitor emerging trends to inform long-term product strategy. Team Management: Build and lead a small, efficient team to support product strategy and execution. Skills & Abilities: Proven experience managing B2C digital products. Strong understanding of the full product lifecycle. Proficiency in product and project management tools. Analytical mindset with excellent problem-solving skills. Comfortable with both strategic thinking and hands-on execution. Strong collaboration skills in a matrix environment. Excellent verbal and written communication skills. Highly proficient in Excel and AI tools. Education & Experience: Bachelor's or Master s degree in Computer Science, Engineering, Business, or a related field (Premier institute preferred). Minimum 5 years of experience in Product Management or Strategy. Experience in EdTech is a strong plus. Reporting To: Product Manager Product Strategy Qualification : Bachelor's or Masters degree in Computer Science, Engineering, Business, or a related field (Premier institute preferred)

Job Title: Senior Director Product Marketing Location: Mumbai Department: Marketing Type: Full-Time About the Role We re looking for a visionary and strategic Senior Director of Product Marketing to lead the positioning, narrative, and go-to-market strategy for our suite of customer engagement solutions. In this leadership role, you ll be at the heart of our product growth engine bridging Product, Sales, Marketing, and Customer Success to deliver compelling messaging, drive product-market fit, and enable high-impact launches. You will lead a high-performing team responsible for crafting differentiated messaging, enabling field success, delivering competitive intelligence, and influencing both the market and the product roadmap. This is an exceptional opportunity for a marketing leader who thrives at the intersection of storytelling, strategy, and execution in a fast-paced, global SaaS environment. Key Responsibilities Product Positioning & Messaging Define and evolve a compelling product narrative aligned with our company s mission and vision. Create differentiated messaging and value propositions tailored for enterprise buyers across verticals (BFSI, eCommerce, OTT, Telecom, etc.). Ensure consistency and clarity across all customer touchpoints website, campaigns, sales collateral, PR, and analyst interactions. Go-to-Market Strategy (GTM) Own the end-to-end GTM strategy for product launches and key initiatives in collaboration with Product, Sales, and Customer Success. Establish GTM metrics, orchestrate cross-functional execution, and iterate based on feedback and performance. Competitive & Market Intelligence Lead market research and competitive analysis to inform positioning, product development, and sales strategies. Develop battle cards, market landscapes, win/loss analysis, and actionable insights to strengthen GTM execution. Sales & Field Enablement Partner closely with Sales to develop impactful sales tools including decks, demos, messaging frameworks, and objection handling content. Design and lead training programs for Sales, BDRs, and channel partners to ensure message alignment and field readiness. Customer & Market Insights Drive customer advocacy initiatives case studies, testimonials, reviews, and reference programs. Facilitate customer advisory boards, surveys, and interviews to uncover needs, validate direction, and capture market trends. Translate insights into strategic recommendations for Product and Marketing. Analyst & Influencer Relations Build and nurture relationships with key industry analysts (e.g., Gartner, Forrester, G2). Manage strategic briefings and secure positioning in relevant industry reports and rankings. Must-Have Qualifications 12+ years of experience in B2B enterprise software marketing, with significant leadership in product marketing. Proven success in launching and scaling enterprise-grade SaaS products. Deep domain expertise in customer engagement, marketing tech, or adjacent SaaS categories. Strong storytelling and messaging skills with executive-level communication and presence. Analytical and data-driven mindset with the ability to translate insights into strategy. Experience building and leading global product marketing teams. MBA from a Tier-1 business school or equivalent leadership experience. Preferred Qualifications Experience working with analyst relations and influencing market perception. Background in hypergrowth, venture-backed SaaS companies is a plus. Familiarity with product-led growth (PLG) and account-based marketing (ABM) strategies. Be part of a patent-backed product portfolio with 11 proprietary technologies delivering real innovation in customer engagement. Play a key role in shaping the future of mobile-first engagement platforms reaching 3+ billion devices and processing 30+ billion events daily. Thrive in a culture of ownership, curiosity, and growth, with global impact. Enjoy comprehensive Full-Spectrum Benefits, support programs, and a work environment designed to help you succeed and grow. Qualification : MBA from a Tier-1 business school or equivalent leadership experience

Solution Architect Location: Mumbai Experience: 5+ Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a leading multi-platform tech company at the intersection of retail, AI, ML, big data, and digital infrastructure. Powering over 2,300 brands, we enable seamless integration of online and offline retail, store operations, inventory, and customer engagement transforming business operations and customer experiences across the board. About the Role We are seeking a Solution Architect to lead the design and implementation of scalable, secure, and robust technology solutions that align with business goals. You ll collaborate across engineering, product, DevOps, and business teams translating complex requirements into strategic architectural blueprints and delivering high-impact, performant systems. This role is ideal for someone with strong full-stack expertise, a deep understanding of cloud-native architecture, and a passion for building systems that scale efficiently. Key Responsibilities Solution Design & Architecture Design end-to-end architecture for enterprise and cloud-based applications. Define scalable, secure, and cost-efficient solutions that align with business needs. Choose appropriate tech stacks, frameworks, and tools for performance and maintainability. Technical Leadership & Collaboration Partner with engineering, DevOps, and product teams to ensure successful solution implementation. Provide architectural guidance, code best practices, and mentorship to development teams. Conduct design reviews and ensure adherence to architectural standards and coding guidelines. Cloud & Infrastructure Architect cloud-native solutions on AWS, Azure, or GCP. Define and implement CI/CD pipelines and Infrastructure as Code (IaC). Design systems with high availability, fault tolerance, and disaster recovery in mind. Security & Compliance Implement security best practices across applications, APIs, and infrastructure. Collaborate with InfoSec to ensure compliance with standards like SOC 2, ISO 27001, and GDPR. Stakeholder Management Work closely with business, engineering, and product stakeholders to gather requirements and define technical roadmaps. Communicate complex technical concepts clearly to both technical and non-technical audiences. Present architectural solutions and trade-offs to executives and clients. Technical Skills & Experience Must-Have Skills 5+ years of experience in software architecture and solution design. Deep expertise in cloud platforms (AWS, Azure, or GCP) and microservices architecture. Hands-on experience with: Frontend: JavaScript, React.js, React Native Backend: Node.js, Python Experience with AI/ML frameworks and building data pipelines. Strong knowledge of RESTful APIs, GraphQL, and event-driven systems. Proficiency in databases: SQL, NoSQL, PostgreSQL, MongoDB. DevOps familiarity: Kubernetes, Docker, CI/CD pipelines. Understanding of security protocols and standards: OAuth, JWT, encryption best practices. Nice to Have Experience working in fast-paced product environments or startup ecosystems. Background in performance tuning and system observability. Growth Be part of a rapidly growing company breaking into new products and global markets. Leadership grooming and growth opportunities into senior strategic roles. Flex University: Upskill with internal learning programs. Learning Wallet: Reimbursement for external courses and certifications. Culture Collaborative, people-first culture. Weekly team activities, quarterly offsites, and annual celebrations. Wellness Comprehensive Mediclaim for you, your spouse, kids, and parents. Access to mental health professionals to support your productivity and work-life balance. Work Environment We work from our Mumbai office, 5 days a week, to build together, learn faster, and collaborate more effectively. If you re ready to make an impact and architect the future of retail tech we d love to meet you.

Business Development Specialist AdExchange Location: Mumbai, Maharashtra Industry: IT Services / Digital Advertising Job Type: Full-time | Experience: (0 1 year experience) Who We Are: Vertoz (NSEI: VERTOZ) is an AI-powered MadTech and CloudTech platform offering innovative solutions in Digital Advertising, Marketing, Monetization (MadTech), Digital Identity, and Cloud Infrastructure (CloudTech). We serve businesses, digital marketers, advertising agencies, digital publishers, cloud providers, and technology companies. What We re Looking For: A smart, enthusiastic Business Development Executive with up to 6 months of experience in customer service or sales, ready to support client growth and build relationships in the fast-paced digital advertising space. Key Responsibilities: Client Servicing (60%) / Business Development (40%) via emails and web chats. Communicate confidently with international clients. Build and nurture long-term client relationships. Conduct initial business discussions, follow-ups, and handle basic negotiations. Maintain organized records and reports using MS Office tools. Coordinate with internal teams to ensure client satisfaction and deliverables. Requirements: 0 6 months of experience in customer service or sales. Bachelor s degree in BCom, BBA, BMS (Marketing), or any related stream. Excellent communication (written & verbal) and interpersonal skills. Proactive, go-getter attitude with strong analytical thinking. Comfortable working late evening hours to cater to global clientele. Detail-oriented and organized, with good memory and reporting abilities. Perks & Benefits: No dress code Flexible working hours 5-day work week 24 annual leaves Global exposure Regular team outings & celebrations Work in a fast-growing, innovation-driven company Get hands-on experience in one of the fastest-growing sectors digital media and ad tech while building global exposure and collaborating with a highly passionate team. Qualification : Bachelors degree in BCom, BBA, BMS (Marketing), or any related stream

Job Title: Sales Account Manager India Location: Mumbai, Maharashtra, India Travel Requirement: Up to 50% About BMC At BMC, trust isn t just a value it s a way of life. We re an award-winning, inclusive workplace where diversity thrives and innovation drives everything we do. We believe in giving back, supporting each other, and celebrating your success out loud. Our flexible work culture is built to help you balance your priorities and bring your best self to work every day. Our mission? To empower customers to evolve into Autonomous Digital Enterprises that are ready for the opportunities of tomorrow. The Opportunity We are looking for a high-energy, driven Sales Account Manager to join our team in India. In this role, you will manage a key territory, partnering with some of the region s most respected organizations to deliver BMC s world-class solutions. You ll design and execute a go-to-market strategy, build lasting customer relationships, and drive business growth all while working in a supportive, collaborative, and innovative environment. What You ll Be Doing Own the Territory: Manage your designated region and serve as the primary point of contact for your customers across the full sales cycle. Strategize for Success: Develop a comprehensive business plan for the year and detailed account plans for top customers, defining strategy, execution, and success metrics. Build Executive Relationships: Cultivate strong connections across both technical and executive levels (including CXOs) within customer organizations. Drive Customer Value: Collaborate closely with internal teams including product specialists, solution engineers, and leadership to deliver exceptional customer experiences. Lead with Integrity: Represent the BMC brand with professionalism, building trust with customers, partners, and colleagues. Resolve Escalations: Act as the escalation point for customer concerns and coordinate internal resources to ensure prompt resolution. Expand BMC s Presence: Identify and close new business opportunities to grow our footprint and reinforce our market leadership. What You ll Bring A proven track record in solution-based sales or account management Experience leading cross-functional teams and managing complex sales cycles Deep understanding of sales pipeline, customer engagement strategies, and the technology landscape Strong communication and relationship-building skills with the ability to influence at all levels A collaborative mindset, with a passion for learning and driving innovation A commitment to living BMC s core values in everything you do Over 6,000 employees worldwide and growing A supportive, empowering culture where your contributions are recognized A focus on professional development and global opportunities A workplace that values inclusion, diversity, and authenticity We encourage you to apply anyway. We re building a diverse team where unique perspectives help us thrive together. BMC Software is proud to be an equal opportunity employer.

Executive / Sr. Executive Marketing Location: Mumbai Department: Marketing & Communication Reporting to: Head Marketing & Communication Objectives of the role: Assist in developing technical content for Marketing communications Becomes a Subject Matter expert from technical point of view for content Engaging with Existing and prospective Customers for Lead Generation Tele Calling and then meeting in person Liaison with sales for lead nurturing Primary Market Research via face-to-face meetings or tele calling Demonstrate Products & Solutions at customer site Data Generation, Cleaning & Maintenance Working with Various departments to source information regarding products, software, etc. Build knowledge and education regularly through workshops, research, and seminars, and share best practices and local marketing tactics with team members Requirements: Experience of minimum 1 year of working in Marketing Department Acute eye for detailing Excellent Written and spoken English Education Bachelors of Engineering. MBA in Marketing will be an added advantage. Skills: Good at PowerPoint presentations, Canva, other presentation tools. Research Understanding Good with MS excel Good at using AI tools for rich media generation Perks: You will be a part of the International Marketing Team. Opportunity to work with a company with an open-door policy Exposure to working in both Manufacturing & IT/Software set up at one go Exposure to International Marketing Working with a high-performance team Travel opportunities both in Domestic & Internationally Educational Qualification: BE/ME/B.Tech/MTech/MCA / B. Pharm MBA in Marketing Desired Candidate Profile: Ability and capability to understand the technicality of the product. Keep abreast with the latest trends Good communication skills and be a team player Should be organized, motivated, self-driven, and quick learner. Good Analytical and problem-solving skills. Qualification : BE/ME/B.Tech/MTech/MCA / B. Pharm

Executive/ Sr. Executive Marketing Data, Insights & Outreach Location: Mumbai Department: Marketing & Communication Reporting to: Head Marketing & Communication Objectives of the role: Assist in developing technical content for Marketing communications Becomes a Subject Matter expert from technical point of view for content Engaging with Existing and prospective Customers for Lead Generation Tele Calling and then meeting in person Liaison with sales for lead nurturing Primary Market Research via face-to-face meetings or tele calling Demonstrate Products & Solutions at customer site Data Generation, Cleaning & Maintenance Working with Various departments to source information regarding products, software, etc Build knowledge and education regularly through workshops, research, and seminars, and share best practices and local marketing tactics with team members Requirements: Experience of minimum 1 year of working in Marketing Department Acute eye for detailing Excellent Written and spoken English Education Bachelors of Engineering. MBA in Marketing will be an added advantage Skills: Good at Powerpoint presentations, Canva, other presentation tools Research Understanding Good with MS excel Good at using AI tools for rich media generation Perks: You will be a part of International Marketing Team. Opportunity to work with a company with an open-door policy Exposure to working in both Manufacturing & IT/Software set up at one go Exposure to International Marketing Working with a high-performance team Travel opportunity both in India & Abroad Educational Qualification: BE/ME/B.Tech/M.Tech/MCA / B. Pharm MBA in Marketing Desired Candidate Profile: Ability and capability to understand technicality of the product Keep abreast with the latest trends Good communication skills and be a team player Should be organised, motivated, self-driven and quick learner Good Analytical and problem solving skills Qualification : Bachelors of Engineering. MBA in Marketing will be an added advantage

Job Title: Enterprise Account Manager Location: Mumbai, India (Work from Office) Job Type: Full-Time Industry: Enterprise SaaS | Technology | CX Solutions About the Role We are seeking an experienced and highly motivated Enterprise Account Manager to manage and grow relationships with our high-value enterprise clients. This role is ideal for someone who is passionate about customer success, understands how to build C-level relationships, and can identify upselling and cross-selling opportunities to drive business growth. As a strategic partner to our enterprise customers, you will act as a trusted advisor, aligning their goals with our product solutions to deliver measurable impact. Key Responsibilities Own and manage a portfolio of enterprise customers, ensuring customer retention, growth, and satisfaction. Act as the primary point of contact for key stakeholders including C-suite executives. Collaborate cross-functionally with Sales, Marketing, Product, and Engineering to deliver client-focused solutions. Identify and execute opportunities for upselling, cross-selling, and account expansion. Develop and maintain account plans that align with the client s business goals and roadmap. Conduct regular QBRs (Quarterly Business Reviews) and business health checks. Lead contract renewals, negotiations, and ensure timely closures. Proactively address customer issues and escalations with a solution-oriented approach. Track and report key metrics such as retention, usage, CSAT, NPS, and revenue forecasts. Maintain accurate documentation and updates on CRM platforms. Requirements & Skills Master s Degree from a reputed institute. 8+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales. Demonstrated success in managing enterprise clients and delivering high-impact outcomes. Strong experience with SaaS, enterprise software, or customer experience platforms is highly preferred. Exceptional ability to communicate, present, and influence stakeholders at all organizational levels. Experience with CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite, especially Excel. Proven ability to manage multiple accounts, meet deadlines, and prioritize in a dynamic environment. Excellent negotiation, interpersonal, and organizational skills. Comfortable working independently and collaboratively in a fast-paced, target-driven environment. Willingness to travel for client meetings and reviews as needed. Work with innovative enterprise AI solutions revolutionizing the customer experience space. Be part of a growth-stage company with exciting expansion across global markets. Collaborate with some of the sharpest minds in sales, product, and technology. A transparent, merit-based work culture that rewards performance and ownership. Opportunity for career advancement and leadership roles in client-facing strategy. Qualification : Masters Degree from a reputed institute.

Business Messaging Specialist Location: Mumbai, India Full Time Company: Meta Meta is looking for a results-driven Business Messaging Specialist to drive adoption and growth of WhatsApp Business Messaging among strategic mid-to-large enterprise clients in India. This is a full-time, high-impact role based in Mumbai, requiring a blend of enterprise sales, solutioning, and customer success experience. If you thrive in fast-paced environments, excel at influencing decision-makers, and are passionate about unlocking the potential of WhatsApp to power digital transformation, we d love to hear from you. Key Responsibilities: Develop compelling business cases and custom business plans to demonstrate the value of WhatsApp as a transformative messaging platform. Engage CXOs and decision-makers across customer experience, marketing, technology, and operations to champion WhatsApp as a strategic asset. Translate customer needs into tailored WhatsApp-based solutions to drive measurable business outcomes and improve customer experiences. Drive the full sales cycle, from prospecting through deal closure, while coordinating cross-functional resources and partner networks. Manage pipelines, forecast revenue, identify risks, and ensure alignment with Meta s strategic priorities. Capture and analyze client feedback to influence product enhancements, resolve challenges, and identify new opportunities for growth. Partner with Meta s in-market and global messaging teams to create scalable engagement programs and best practice guides. Collaborate with internal product, engineering, and leadership teams to align on client strategy and drive innovation. Minimum Qualifications: 8+ years of experience in enterprise sales, business development, or SaaS solution selling. Strong executive presence with the ability to build trust and credibility at the CXO level. Experience leading full sales cycles and managing multi-stakeholder engagements. Proven ability to operate autonomously, think strategically, and solve complex business challenges. Strong analytical mindset with experience working on large-scale systems and customer experience initiatives. Bachelor s degree or equivalent practical experience. Preferred Experience: Background in SaaS, cloud, or enterprise communication platforms. Experience working with cross-functional product and engineering teams. Familiarity with business messaging, conversational commerce, or customer engagement platforms. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to WhatsApp and Messenger, we empower billions globally. Meta is also pioneering new experiences through AR, VR, and the metaverse, shaping the future of digital interaction. Equal Opportunity Employer: Meta is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender identity, sexual orientation, age, disability, or other legally protected status. Qualification : Bachelors degree or equivalent practical experience.

Account Executive - West Location: Mumbai, India Job Overview As an Account Executive at Databricks, your mission will be to help build our India business, one of our fastest-growing markets in APJ. You will drive growth through strategic partnerships, helping businesses solve tough problems with Databricks' solutions. Your role will be pivotal in guiding customers on their data journey, making organizations more collaborative and productive than ever before. Responsibilities Prospect for new customers and assess existing accounts to develop strategies for engagement. Use a solution-based selling approach to create value for customers. Identify viable use cases in each account to maximize Databricks' impact. Collaborate with teams to maximize the impact of the Databricks ecosystem in your territory. Work on successful negotiations and close deals. Promote the Databricks enterprise cloud data platform. Deliver technical and business results using the Databricks Data Intelligence Platform. Promote teamwork within the sales organization. What We Look For 5+ years of sales experience in SaaS/PaaS or Big Data companies. Prior customer relationships with CIOs and key decision-makers. Ability to articulate complex cloud technologies and big data solutions. 3+ years of experience exceeding sales quotas. Proven success in closing new accounts and upselling existing accounts. Bachelor s degree in a relevant field. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide, including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500, rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe, and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits At Databricks, we strive to provide comprehensive benefits and perks to meet the needs of all our employees.

Emerging Enterprise Hunter Account Executive Location: Mumbai, India The Impact You Will Have: Prospect for new customers. Assess your existing customers and develop a strategy to identify and engage all buying centers. Use a solution approach to selling and creating value for customers. Identify the most viable use cases in each account to maximize Databricks' impact. Orchestrate and work with teams to maximize the impact of the Databricks ecosystem on your territory. Build value with all engagements to promote successful negotiations and close. Promote the Databricks enterprise cloud data platform. Be customer-focused by delivering technical and business results using the Databricks Platform. Promote teamwork. What We Look For: You have previously worked in an early-stage company, and you know how to navigate and be successful in a fast-growing organization. 5+ years of sales experience in SaaS/PaaS or big data companies. Prior customer relationships with CIOs and important decision-makers. Ability to simply articulate intricate cloud technologies and big data. 3+ years of experience exceeding sales quotas. Success in closing new accounts while upselling existing accounts. Bachelor's Degree. Job Location: Mumbai About Databricks: Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. Benefits: At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. Qualification : Bachelor's Degree.

Position: Senior Sales Executive (PSU IT Solutions) Location: Mumbai, Delhi Employment Type: Full-Time, Permanent Mode of Work: Initial period WFH/Field work from their location (Except Mumbai Location) About Swan Solutions: Swan Solutions is a rapidly growing IT infrastructure service provider with a turnover of 500 Crore, headquartered in Mumbai. Founded 33 years ago by Mr. Mohammed Sutarwala, Swan has built a reputation in the IT hardware and networking space, offering solutions to BFSI, PSU, SMBs, and corporate houses. Swan partners with leading global companies like HP, Cisco, Microsoft, Ice Warp, and Fluid AI. Our key clients include SBI, SBI MF, and ICICI. Culture at Swan: Swan s culture fosters innovation, accountability, and collaboration. We take on inspiring IT projects, encourage creativity, and celebrate the people who make ideas come to life. Our open-door culture ensures everyone has the opportunity to contribute to the transformation of ideas into actionable solutions. Members of the Swan team are described as accountable, vibrant, independent, and impactful. Key Responsibilities: Business Development Identify and target potential PSU customers across various sectors such as energy, telecommunications, banking, and infrastructure. Develop and execute strategic sales plans to penetrate PSU market segments. Build and maintain strong relationships with key decision-makers in PSU organizations. Sales Strategy Conduct in-depth market research on PSU IT spending and technological requirements. Develop tailored IT solution proposals addressing the specific needs of PSU organizations. Create comprehensive presentation decks and technical documentation. Prepare competitive bid responses and ensure technical compliance with RFPs. Sales Execution Manage the entire sales cycle, from lead generation to contract closure. Negotiate complex, high-value IT solutions and service contracts. Develop and maintain a robust sales pipeline. Meet or exceed quarterly and annual sales targets. Collaborate with pre-sales and technical teams to design customized solutions. Customer Engagement Provide a consultative selling approach to understand PSU customers' digital transformation challenges. Conduct technical presentations and demonstrations. Offer post-sales support and ensure customer satisfaction. Manage long-term customer relationships and identify upselling opportunities. Compliance and Documentation Ensure compliance with government procurement guidelines and tender processes. Maintain accurate sales records and customer interaction documentation. Prepare detailed sales reports and forecasts. Navigate complex PSU procurement procedures. Tender and RFP Management Proactively track PSU tender and RFP opportunities across various sectors. Maintain a comprehensive database of upcoming and active tenders. Develop expertise in tender classification and evaluation criteria. Ensure strict adherence to government procurement guidelines and statutory compliance norms. Tender Response Strategy Analyze RFP/tender requirements and develop precise, compliant, and competitive tender responses. Coordinate with internal teams to craft technical specifications, pricing strategies, and bid documents. Prepare comprehensive bid documents that meet all technical, commercial, and legal requirements. Stakeholder Engagement Build and maintain relationships with PSU procurement departments and tender evaluation committees. Conduct follow-up and clarification meetings, and manage post-tender communication and negotiation processes. Competitive Intelligence Monitor competitor tender responses and analyze winning bid strategies. Stay updated on emerging technologies relevant to PSU procurement. Develop insights into PSU technological transformation priorities. Qualifications: Education: Bachelor s degree in Engineering, Computer Science, or Business Administration. Experience: 4-6 years of experience, with at least 3 years in enterprise IT sales, preferably with exposure to the PSU sector. Proven track record of successful B2G (Business to Government) sales. Strong understanding of IT infrastructure, cloud solutions, cybersecurity, and digital transformation technologies. Excellent communication and negotiation skills in English and Hindi. Required Skills: Deep knowledge of PSU procurement processes. Strong networking and relationship-building capabilities. Strategic thinking and solution-selling approach. Ability to work in a target-driven environment. Proficient in CRM tools and sales management software. Excellent written and verbal communication skills. Attention to detail, especially with tender specifications. Strong analytical and problem-solving capabilities. Ability to work under strict deadlines. Proficiency in preparing persuasive technical documentation. Technical Competencies: Extensive knowledge of government e-procurement portals (GeM, CPPP). Tender evaluation processes and bid management software. Experience in preparing technical and commercial bid proposals. Technology Focus Areas: IT Infrastructure Solutions Cloud Computing Cybersecurity Digital Transformation Technologies Enterprise Software Solutions Network and Communication Systems Key Performance Indicators (KPIs): Number of tenders participated in. Tender win rate. Total contract value of won tenders. Compliance score in tender submissions. Revenue generated through tender routes. Compensation: Performance Bonus: 100-300% of base salary (based on the number and value of tenders won). Qualification : Bachelors degree in Engineering, Computer Science, or Business Administration.

Job Overview: Account Executive at Google Company Overview: Google is a global leader in advertising solutions, offering cutting-edge products that help businesses of all sizes grow. The Google Customer Solutions (GCS) team is responsible for helping small and medium-sized businesses (SMBs) optimize their advertising strategies and drive long-term success. As an Account Executive, you ll play a pivotal role in shaping the business growth of Google s clients by offering personalized, data-driven solutions and building strong, trusted relationships. Responsibilities: Client Relationship Management Develop and maintain relationships with C-level executives of your assigned portfolio of clients, understanding their business needs and goals. Be a trusted consultant, offering strategic advice and actionable insights to help clients optimize their advertising investments. Strategic Advertising Solutions Anticipate how decisions are made at the executive level, uncover the business needs of customers, and design tailored strategies to help them achieve their advertising goals. Understand and leverage Google s full range of product offerings (including search, display, video, and mobile advertising) to create impactful advertising strategies that reach a wide audience. Business Growth & Planning Manage a portfolio of clients alongside account managers to consistently meet and exceed business objectives. Establish and execute multi-quarter plans for sustainable business growth. Regularly assess business drivers, identify opportunities for expansion, manage risks, and optimize the customer s advertising strategy for long-term success. Collaboration & Mentorship Collaborate closely with peers, account managers, and cross-functional teams to drive business growth. Coach colleagues and share best practices within the organization to elevate skills and foster customer success. Performance & Results Prioritize delivering an exceptional sales experience to customers, focusing on achieving both short-term goals and long-term growth. Review performance metrics, refine strategies as needed, and adjust based on ongoing insights and data. Qualifications: Minimum Qualifications: Bachelor s degree or equivalent practical experience. At least 5 years of experience in sales, advertising, or marketing. Preferred Qualifications: Strong knowledge of traditional and online marketing strategies, with a focus on digital advertising products. In-depth understanding of the local market with a sharp analytical skill set. Ability to think critically about complex issues and provide recommendations and actionable plans for business growth. Proven experience in managing multiple projects with a wide range of internal and external stakeholders. Demonstrated relationship-building skills, particularly with C-level executives. About the Role: As an Account Executive, you will serve as the primary point of contact for a set of Google s key clients. You will help them shape their advertising strategy to ensure they reach new customers, build long-term relationships, and grow their businesses. You will use your knowledge of digital advertising and market trends to identify and seize opportunities, driving the success of both Google and your clients. In this role, you will have the opportunity to make a direct impact on your client s growth by helping them optimize their advertising campaigns and strategies. You will work closely with internal teams and external clients to create tailored solutions that deliver outstanding results. If you re a results-driven individual with a passion for helping businesses grow, this role offers an exciting opportunity to influence the success of SMBs worldwide through Google s powerful advertising solutions. Apply Now and take the next step in your sales career with Google! Qualification : Bachelors degree or equivalent practical experience.

About Adobe At Adobe, we re changing the world through digital experiences. From emerging artists to global brands, we provide the tools needed to design and deliver exceptional digital experiences. We re passionate about empowering people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We re on a mission to hire the very best talent, fostering an inclusive culture where everyone is respected and has access to equal opportunities. We believe great ideas can come from anywhere, and the next big idea could be yours! The Opportunity We are seeking a Solutions Architect Expert to lead pre-sales efforts in our India region as part of the Professional Services team. In this role, you ll be a trusted advisor, passionate about digital transformation and customer experience (CX). You'll work closely with customers and prospects, collaborating with sales and service delivery teams to craft and present compelling solutions based on a deep understanding of customer objectives and priorities. You ll work directly with stakeholders at all levels, including C-suite executives such as CTOs, CIOs, CMOs, and CDOs, to understand their drivers and define how Adobe's technology can help them achieve their business outcomes. What You ll Do Customer Engagement: Help customers understand Adobe's capabilities and the transformative power of world-class customer experiences. Build Trust and Credibility: Work closely with customers' architects and technical/business stakeholders to establish trust and guide them toward the best outcomes. Collaborate Across Teams: Partner with account teams, delivery teams, product engineering, and professional services sales executives to drive business growth and ensure customer success. Pre-Sales Leadership: Review, prioritize, and lead strategic pre-sales engagements with large and complex customers. Lead workshops to uncover needs and develop actionable solutions. Holistic Solutioning: Create and present comprehensive services responses and proposals that include service scope, staffing, and roadmaps aligned with customer objectives. Estimation and Solutioning: Lead the presales, solutioning, and estimation for Adobe Experience Cloud projects, utilizing Adobe's estimation models and tools. Identify High-Value Use Cases: Define integrated solution architectures that deliver impactful business outcomes and drive CX transformation. Stakeholder Communication: Communicate technical solutions clearly, tailoring your message to both technical teams and business stakeholders. Team Leadership: Provide guidance and leadership to junior team members and support the progression of services opportunities. Travel: Be willing to travel up to 10-15% of the time as required. Qualifications, Experience, and Aptitude Experience: 12-20 years of experience in consulting or within a technology company or product vendor, with a focus on CX technology and pre-sales services. CX Technology Expertise: Deep experience with digital experience technologies such as UX/UI, web content management, analytics, optimization, personalization, customer data platforms, and eCommerce. Solution Architect Experience: Proven track record as an enterprise architect, solution architect, or solution lead, especially in architecting service scope and integrated architectures using Adobe Experience Cloud products. Adobe Experience Cloud Expertise: Familiarity with Adobe products such as Adobe Experience Manager, Adobe Experience Platform (RTCDP, CJA, AJO), Adobe Commerce, Adobe Analytics, Adobe Campaign, Adobe Target, and Adobe Workfront. Analytical and Problem-Solving Skills: Strong ability to analyze data, websites, architectures, and use cases to determine the best solution using Adobe technology. Communication Skills: Exceptional ability to communicate complex technical solutions in a compelling, clear, and concise manner, tailored to different stakeholders. Collaboration and Teamwork: Strong team player who can collaborate with multiple stakeholders to meet tight deadlines and deliver high-quality proposals and responses. Travel Willingness: Ability and willingness to travel up to 10-15% of the time. Education: Technical degree required, advanced degree preferred. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

Job Title: Account Executive Minimum Qualifications: Bachelor s degree or equivalent practical experience. Minimum of 5 years of experience in sales, advertising, or marketing. Preferred Qualifications: Strong understanding of traditional and digital marketing strategies, including expertise across all digital advertising product areas. In-depth knowledge of the local market with excellent analytical and problem-solving skills. Proven ability to think strategically about complex challenges and develop actionable recommendations. Demonstrated experience managing multiple projects simultaneously, engaging with a wide range of internal and external stakeholders. About the Role: At Google, businesses of all sizes partner with us to leverage our advertising solutions, and no single approach fits all. As an Account Executive, you will play a pivotal role in driving business growth for new and existing clients by leveraging your expertise in online media, communication, and market analysis. Your ability to build strong relationships, understand client needs, and align Google's diverse product offerings with their business objectives will be essential to success in this role. In this position, you will work closely with advertisers to develop and implement strategies that enhance their business growth while fostering long-term partnerships. You will navigate C-suite decision-making processes, uncover business opportunities, and help clients maximize their advertising impact by setting strategic goals and execution plans. The Google Customer Solutions (GCS) sales team serves as trusted advisors and strategic partners to small- and medium-sized businesses (SMBs) the backbone of our communities. As part of our team, you will have the opportunity to work directly with business owners, helping them scale and succeed while contributing to innovation in the digital advertising landscape. Key Responsibilities: Develop a deep understanding of clients' business needs, challenges, and goals to craft tailored advertising strategies that drive sustainable growth. Cultivate long-term relationships with key decision-makers, including C-level executives, positioning Google as a strategic partner. Manage a portfolio of customers in collaboration with account managers, ensuring consistent performance against targets while delivering an outstanding client experience. Serve as a trusted consultant, advising clients on optimizing and expanding their advertising investments through strategic insights and data-driven recommendations. Proactively identify growth opportunities, mitigate risks, and implement multi-quarter business plans that enhance customer success. Lead business planning, strategy reviews, and client education initiatives to foster long-term partnerships. Mentor and coach team members to enhance collective expertise, driving improved outcomes for customers. At Google, we believe in empowering businesses with cutting-edge solutions while fostering a collaborative and fun work environment. Join us to shape the future of digital advertising and make a meaningful impact on businesses worldwide. Qualification : Bachelors degree or equivalent practical experience.

About Salesforce We are Salesforce, the world s #1 Customer Relationship Management (CRM) platform, driving business success through AI, Data, and CRM solutions. Our core values inspire us to help businesses across industries connect with customers in new, impactful ways. As a Trailblazer at Salesforce, you ll chart your own career path, drive your performance, and improve the world of business. If you believe in businesses doing good and doing well, you ve come to the right place. Position Overview As a Cloud Account Executive within the Slack team, your focus will be on driving workplace productivity and communications solutions for enterprises. You ll lead the strategy for Slack sales within your market segment, drive revenue growth, and expand customer adoption. Your expertise will help customers understand the value of Slack and Salesforce solutions, while aligning those capabilities with their business objectives. Your Impact Customer Relationship Building: Establish and maintain key relationships with current and prospective customers. Strategic Sales: Formulate and execute sales strategies to meet the unique challenges and goals of your customers. Revenue Growth: Drive demand generation within the current customer base and identify new opportunities through prospecting. Collaborative Work: Partner with existing account owners and cross-functional teams to execute Slack sales initiatives. Trusted Advisor: Serve as an expert in both business and technology, guiding customers on how Slack can accelerate their business transformation. Business Evangelism: Articulate the ROI, business value, and time-to-value of the Slack solution to executive stakeholders. Key Responsibilities Account Management: Develop and nurture relationships with key stakeholders, ensuring customer satisfaction and long-term success. Strategic Planning: Develop and implement an account strategy aligned with the customer s business goals. Internal Collaboration: Work closely with cross-functional teams to ensure the successful execution of the account strategy. Sales Alignment: Coordinate efforts with Prime and Cloud sales resources to ensure strategic sales alignment. Sales Growth: Drive growth within your assigned accounts through both existing relationships and new opportunities. Salesforce Evangelism: Share the Salesforce value proposition to both new and existing customers. What You Bring Proven Sales Experience: Successful track record of driving sales growth and cultivating long-term customer relationships. Cloud & SaaS Expertise: Strong understanding of cloud solutions and workplace productivity tools, particularly Slack. Strategic Mindset: Ability to align customer business goals with solutions, focusing on long-term success. Collaborative Approach: Ability to work effectively with cross-functional teams and internal stakeholders. Consultative Selling: Expertise in leading high-level conversations with customers about business value and technology adoption.

Minimum qualifications: MBA degree or equivalent practical experience. 3 years of experience in sales or marketing. Preferred qualifications: Experience with sales in the internet advertising industry. Experience in building a book of business, ensuring the management and fulfilment of strategic goals, and developing associated agreements. Ability to navigate ambiguity and grow in a team environment. Excellent communication skills, with the ability to pitch comprehensive advertising solutions over the video conference or face to face to high-end prospects. Excellent problem-solving skills, and the ability to understand client's agenda, structure the needs, and propose the appropriate solution. About the job Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Responsibilities Work with new-to-Google customers to educate them on how to align their business goals to sustainable Google advertising solutions. Cultivate a pipeline for long-term growth and sustainability. Secure new Google Ads for clients by presenting marketing solutions, and create relevant ad campaigns that maximize their returns. Develop business strategies that optimize the market potential. Work with C-level customers to understand their business needs and set appropriate data-backed expectations. Qualification : MBA degree or equivalent practical experience.