Customer Solutions Jobs in Gurgaon

Position: Senior Sales Executive Location: Gurgaon Job Type: Full-Time Industry: Automotive | Supply Chain & Enterprise Mobility Experience Required: 2 4 Years (B2B Solution Sales in the Automobile Sector) Company Overview Bar Code India (BCI) Bar Code India is a leading provider of advanced supply chain automation, traceability, and enterprise mobility solutions. Our mission is to deliver innovative technology that empowers organizations to optimize operations, improve efficiency, and stay ahead in a competitive landscape. With a strong presence in the automobile industry, we are now seeking driven sales professionals to help us expand our footprint and accelerate revenue growth. Position Overview We are hiring a Senior Sales Executive to join our dynamic team in Gurgaon. This role is ideal for a motivated and results-driven individual with a proven track record in B2B solution sales, particularly in the automotive domain. You will be responsible for building strong client relationships, identifying new opportunities, and driving sales of our cutting-edge automation and traceability solutions. Key Responsibilities Identify, prospect, and develop new B2B opportunities within the automotive sector, especially among OEMs and Tier 1 suppliers. Understand customer pain points and position BCI s technology-driven solutions to address those challenges effectively. Conduct impactful product demos, solution walkthroughs, and proof-of-concept discussions. Engage and build long-term relationships with key decision-makers and stakeholders. Work closely with cross-functional teams including Pre-sales, Technical, Product, and Delivery for solution alignment and proposal delivery. Own and manage the entire sales cycle from lead generation to negotiation and deal closure. Consistently meet or exceed quarterly and annual sales targets. Requirements 2 4 years of experience in B2B solution sales; experience in selling to the automobile industry is mandatory. Strong skills in lead generation, cold calling, and field prospecting. Proven ability to navigate complex sales processes and close deals. Hands-on experience with CRM tools and structured sales methodologies. Excellent communication, negotiation, and presentation skills. Knowledge of barcode/RFID technology, enterprise mobility, or supply chain solutions is a strong advantage. Self-starter with a positive attitude and the ability to work independently in a fast-paced, tech-driven environment. Key Attributes High emotional intelligence and excellent interpersonal skills. Self-motivated and goal-oriented. Strong analytical and problem-solving abilities. Collaborative mindset and a team-first attitude. Flexible and adaptive to changing business needs and market dynamics. Competitive compensation with attractive incentives. Health insurance and wellness benefits. Structured training and mentorship programs to accelerate your growth. A collaborative, diverse, and innovation-driven work environment. Opportunities to work with leading-edge technology and global clients. If you re passionate about technology sales, thrive in a high-impact role, and have the ambition to grow with a market leader we want to hear from you!

Job Title: Pre Sales Advisor Location: Gurgaon Employment Type: Full-Time Job Overview We are seeking a motivated and results-driven Pre Sales Advisor to join our sales team. This role focuses on outbound sales activities, including lead generation, appointment setting, and building strong customer relationships. The ideal candidate will have proven experience in outbound sales, excellent communication skills, and a proactive approach to meeting sales targets. Key Responsibilities Conduct outbound calls to prospective customers to generate leads and schedule appointments. Identify and qualify potential clients using research and effective questioning techniques. Maintain and manage a pipeline of prospects, tracking all interactions and updates in CRM software. Present product benefits and features clearly, address objections, and emphasize unique selling points. Collaborate closely with sales and marketing teams to develop and implement sales strategies and campaigns. Consistently meet or exceed monthly and quarterly appointment setting targets and KPIs. Build trust and credibility with prospects through relationship nurturing. Stay informed about industry trends, competitor activities, and product updates to effectively position offerings. Provide timely and accurate sales forecasts and reports to management. Participate in ongoing sales training and professional development to enhance skills. Required Skills & Qualifications Graduate degree preferred. Proven experience in outbound sales, telemarketing, or related roles with a track record of achieving targets. Proficient in CRM software and familiar with sales tools. Strong verbal and written communication skills. Excellent negotiation, persuasion, and objection-handling abilities. Self-motivated, target-driven, and resilient with a positive attitude. Ability to work independently and collaborate effectively within a team. Strong organizational and time-management skills to handle high volumes of leads. Problem-solving mindset to assess customer needs and recommend solutions. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Willingness to work on weekends as needed. Previous experience in the relevant industry and product knowledge is a plus. Qualification : Graduate degree preferred

Job Title: Software Architect C# .NET Location: Gurugram, India Job Type: Full-Time | Permanent About G+D For over 170 years, Giesecke+Devrient (G+D) has been a trusted global partner, delivering advanced SecurityTech solutions that make the lives of billions safer. With expertise across Digital Security, Financial Platforms, and Currency Technology, G+D empowers central banks, enterprises, and governments worldwide. Join us to shape the future of secure payments and cash management. Role Summary As a Software Architect (C#/.NET), you will lead the architecture and technical evolution of Compass Cash Center the market-leading cash center workflow platform used globally by banks and cash-in-transit businesses. You will define and implement multi-tier enterprise software architectures, collaborate closely with cross-functional teams in India and Germany, and ensure high-quality, scalable, secure solutions. Key Responsibilities Analyze and understand functional and non-functional product requirements to deliver feasible, high-quality solutions. Define and maintain the overall product architecture alongside fellow architects, ensuring alignment with organizational goals and technology roadmaps. Collaborate with product management, engineering, and business analysts to steer product development direction. Provide technical leadership and guidance to Scrum development and test teams, mapping requirements to design and implementation. Assist in designing solutions during customer projects, reviewing architecture and providing technical input. Investigate and recommend new technologies, tools, and standards consistent with corporate strategies. Maintain architecture, design, and coding standards to ensure best practices and consistency across deliverables. Ensure solutions meet performance, scalability, security, usability, and maintainability requirements. Develop proof of concepts (PoCs) to validate design choices and assess risks. Lead technical reviews, maintain software quality, and resolve complex development challenges. Contribute to continuous process improvement and foster a culture of professionalism. Required Skills & Qualifications Bachelor s or Master s Degree in Computer Science or related discipline. 10+ years of professional experience with C# and .NET Frameworks. 5+ years experience with modern web frameworks such as Angular, ASP.NET, or Blazor. Deep knowledge of software architecture, design patterns, and distributed multi-tier applications. Extensive experience with Web Services (SOAP, REST), and security frameworks (OAuth2, OpenID Connect). Proficiency in unit and integration testing methodologies and tools. Experience with version control (Git), CI/CD pipelines (Azure DevOps), and tools like GitHub Copilot. Strong collaboration skills with experience in multicultural and cross-site teams. Familiarity with RDBMS/ORM technologies such as Oracle, SQL Server, and SQL optimization. Bonus: Knowledge of TypeScript, Python, and Java frameworks is advantageous. Passionate about delivering high-quality, maintainable software in Agile environments. At G+D, our greatest asset is our people. We foster an inclusive, diverse environment that values professionalism and human values. Join a global leader where your work will impact billions by securing the world s currencies and digital transactions. Enjoy professional growth, international collaboration, and the pride of contributing to a mission that matters. Qualification : Bachelors or Masters Degree in Computer Science or related discipline.

Account Strategist, Mid-Market Sales Google Customer Solutions Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience. 2+ years of experience in business, advertising, or marketing. Preferred Qualifications Experience launching and managing paid digital advertising campaigns on Google Ads and other platforms. Strong skills in client success techniques, including effective questioning, objection handling, and engaged promoting. Experience working with channel business, advertisers, agencies, or clients. Ability to manage and prioritize a portfolio in an advertising or media business environment. Proven ability to achieve growth goals. Strong storytelling and narrative-building skills for client engagement. About the Role Google s advertising solutions empower businesses of all sizes to thrive in a dynamic marketing environment. As an Account Strategist within Google Customer Solutions, you will bring your passion for sales and deep knowledge of online media to help clients achieve their business objectives. You will act like an owner moving swiftly through change and applying innovative strategies to drive extraordinary outcomes for both Google and its customers. You will build trusted relationships, understand client business goals, improve campaign performance, and promote thoughtful adoption of Google products. Your ability to influence, manage partnerships, and analyze business needs will deliver successful outcomes, driving incremental business growth through Google s leading advertising solutions. Google Customer Solutions teams are trusted advisors focused on the success of small- and medium-sized businesses the backbone of our communities. This role offers a unique opportunity to make a real impact by helping businesses grow and thrive through digital innovation. Responsibilities Deliver quarterly business and product growth targets. Manage a portfolio of medium and large businesses, understanding growth drivers, identifying opportunities, managing risks, and building multi-quarter growth plans. Consult with clients to support annual digital marketing discussions and budget planning. Drive customer growth by providing outstanding business experience and meeting marketing objectives. Build and maintain strong stakeholder relationships with customers and agencies. Qualification : Bachelor's degree or equivalent practical experience.

Sales Specialist, Accelerated Growth Team Google Customer Solutions Location: Gurgaon, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 5+ years of experience in advertising sales, business development, or online media environments Preferred Qualifications Proven track record driving business growth and maintaining client relationships Strong teamwork skills with ability to collaborate and grow within a team Ability to communicate comprehensive advertising solutions clearly and effectively Excellent prioritization, communication, and organizational skills Passion for educating and working with new advertisers About the Role Google s advertising solutions empower businesses of all sizes to grow and succeed in today s fast-changing marketing environment. As a Sales Specialist on the Accelerated Growth Team, you bring passion for sales, a strong understanding of online media, and a commitment to maximizing customer success. You will act like an owner quickly adapting to change and crafting innovative strategies that deliver extraordinary, incremental results for both Google and customers. You will build trusted relationships by uncovering customer needs and translating them into powerful advertising solutions that drive ambitious growth goals. The Google Customer Solutions (GCS) sales team is a trusted advisor to small- and medium-sized businesses (SMBs), helping shape the future of advertising in the AI era. This role offers an exciting opportunity to make a real impact by helping SMBs grow their businesses through Google s leading advertising products, while collaborating with sellers and partners in a supportive and fun environment. Responsibilities Manage client relationships and identify positive sales leads Develop and manage a sales pipeline with a long-term strategy for sustained success Implement creative strategies to expand existing customer accounts, offer performance-enhancing suggestions, and promote additional Google products Communicate effectively with customers via phone, email, and in-person meetings as needed Achieve sales goals while prioritizing and delivering a positive customer experience Qualification : Bachelors degree or equivalent practical experience

Manager, gTech Ads Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree or equivalent practical experience 11+ years of experience in developing customer relationships and working with digital media or advertising/marketing solutions 5+ years of experience in team leadership, including mentoring and developing talent Preferred Qualifications Proven experience collaborating across organizational boundaries to align resources and strategies Familiarity with offline media, Brand Lift studies, and marketing measurement and attribution methods Strong understanding of media industry trends and challenges relevant to Google's strategic positioning Exceptional communication and problem-solving skills, with ability to present to executive audiences Skilled in using data and insights to drive business decisions and long-term strategy About the Role As a Manager in gTech Ads, you will lead a high-performing team that delivers media and technical services across Google s advertising products. Your team will work with clients ranging from small businesses to large enterprises, providing strategic guidance and tailored support that drives marketing success and ROI. You ll collaborate closely with Sales, Product, and Engineering to enhance support models and improve product experiences. gTech Ads is the bridge that connects Google s advertising innovation to practical value for customers through thoughtful service, operational excellence, and technical consulting. Your role will ensure that customer needs inform our solutions while growing the impact and capability of your team. Responsibilities Build and lead business strategy in collaboration with senior stakeholders across teams Oversee a team of digital media specialists focused on client success and campaign excellence Guide team performance through strategic mentorship and coaching Support individual growth through career development planning, skills training, and performance evaluation Use data insights to drive business decisions, improve support outcomes, and inform product improvements Qualification : Bachelors degree or equivalent practical experience

Job Title: Customer Success Manager Location: Gurugram, Haryana (Onsite) Experience: 3 5 Years | Type: Full-Time About Spyne At Spyne, we are transforming the automotive retail industry with cutting-edge Generative AI solutions. With over 52 million cars sold annually in the US alone, our AI-powered imaging platform enables dealerships and marketplaces to create studio-quality visuals boosting engagement, footfall, and ultimately, sales. We re on a mission to become the leading AI software provider for the used-car market. From acquisition to appraisal, listing, marketing, and CRM Spyne aims to power every stage of the automotive retail journey with intelligent automation. Backed by Accel Partners, Storm Ventures, and other top investors, our team in Gurugram is scaling fast across the US and Europe, building impactful solutions for over 150K dealerships. About the Role: Customer Success Manager We are looking for a Customer Success Manager (CSM) with a proven track record in SaaS client management to own relationships, retention, and success for our US and EU customers. You ll serve as a trusted advisor to mid-market clients ensuring they unlock the full value of our platform and remain long-term partners. If you're a relationship-builder, data-driven thinker, and problem-solver who thrives in fast-paced environments, this is your opportunity to make a global impact. Key Responsibilities Client Relationship Management Own and nurture long-term relationships with mid-market clients across North America and Europe Serve as the main point of contact for a portfolio of customers, driving satisfaction and value realization Conduct regular QBRs, performance reviews, and check-ins to ensure goal alignment Account Growth & Retention Monitor account health and identify churn risks early, deploying proactive measures Spot and execute upsell and cross-sell opportunities in collaboration with the Sales team Ensure a seamless customer experience across onboarding, support, and renewals Data-Driven Insights & Strategy Analyze usage data, customer behavior, and feedback to uncover opportunities for growth and improvement Run customer satisfaction surveys (e.g., NPS) and translate insights into actionable product or process improvements Advocate for customer needs in internal roadmap discussions with Product and Engineering teams Tools & Operational Excellence Manage customer data and communication effectively using CRM tools like Salesforce, HubSpot, or similar Maintain accurate account records, ensuring consistency, reporting accuracy, and informed decision-making Cross-Functional Collaboration Partner with Product, Marketing, Sales, and Support teams to drive customer adoption and satisfaction Act as the voice of the customer, influencing product features, improvements, and support processes What You ll Bring 3 5 years of experience in Customer Success or Account Management within a SaaS company Proven success in managing mid-market clients across US and European regions Strong command of CRM systems (e.g., Salesforce, HubSpot) and analytics tools Excellent written and verbal communication skills with a customer-first mindset Strong problem-solving skills and the ability to handle escalations with tact and professionalism Familiarity with data-driven decision-making and success metrics Comfortable working in US time zones as needed (Preferred) Knowledge of the automotive SaaS space or experience supporting independent dealerships Fast-growth stage startup backed by top-tier global investors Work with a young, passionate team (average age: 25 26) led by seasoned professionals Best-in-class gender diversity in the AI tech industry Transparent, inclusive, and employee-first culture with near-zero attrition Excellent health, leave, and compliance-friendly policies Huge opportunity to grow 10x+ in your career as we scale across global markets If you're ready to take ownership of global customer relationships and drive real impact in a hyper-growth company, we d love to hear from you. Apply now and let s drive the next wave of automotive innovation together.

Job Title: Client Onboarding Specialist Location: Gurgaon, Haryana Experience: 3-4 Years in a Customer/Client-Facing Role Department: Customer Success Employment Type: Full-Time About Spyne At Spyne, we re on a mission to revolutionize automotive retailing using Generative AI. Every year, 52 million cars are sold in the US, worth over $1700 billion, and the used-car market is valued at $1000 billion. Our AI-powered solutions transform car visuals into premium studio visuals, helping dealerships and marketplaces in the US and Europe engage online visitors, increase showroom visits, and ultimately drive sales. Spyne is growing rapidly, and we aim to expand our software solutions within the used-car market to cover all aspects of the dealer journey from car acquisition and appraisal to listing, marketing, selling, and managing customer relationships. Supported by top investors like Accel Partners and Storm Ventures, Spyne is poised to become a leading software provider in the used-car market. Join our team and help us reshape the future of digital production in the automotive industry! What We Are Looking For We are seeking a highly motivated Client Onboarding Specialist to join our Customer Success team. The ideal candidate will be responsible for ensuring seamless onboarding of customers, helping them successfully implement Spyne s products, and fostering strong relationships that drive customer satisfaction, retention, and expansion. Lead the entire customer onboarding process: Ensure a smooth transition from initial engagement to successful go-live and implementation of Spyne products. Cultivate strong customer relationships throughout the onboarding phase to ensure long-term success. Handle customer issues from start to finish, working in a dynamic and fast-paced environment. Respond to support queries via chat, email, and video conferencing, providing clear and timely solutions. Analyze customer data to continuously improve the customer experience. De-escalate and resolve issues using platform and industry expertise to ensure customer satisfaction. Work under time constraints and meet deadlines, often with unexpected challenges, to meet customer needs. Become a product expert and go-to resource for both customers and internal teams. Collaborate with cross-functional teams to identify opportunities for automation or added features to better serve customers. What You Must Have Bachelor s/Master s degree with 3-4 years of experience in a customer/client-facing role. Experience with US clients is an added advantage. Strong problem-solving abilities with a keen attention to detail. Exceptional written and verbal communication skills in English. Hands-on experience with HubSpot and Freshdesk is mandatory. Openness to working in US shift timings. Young Startup Culture: Our team has an average age of 25-26 years, and even during the Great Resignation , we had near-zero attrition a testament to our company culture. Top-Rated AI Tech Company: With a 4+ rating on Glassdoor, Spyne is recognized as one of the top-rated AI tech companies. Gender Diversity: We have one of the best male-to-female ratios in the AI tech industry. Employee Support: We offer best-in-class employee supportive policies in line with government mandates. Customer-Centric: We are obsessed with delivering the best customer experience and ensuring client delight. We are in the growth stage, and it s the perfect time to join! Be part of a team that is set to grow 10X+ and contribute to a revolutionary transformation in automotive retail. If you're passionate about customer success and want to be part of a fast-growing, innovative company, Spyne is the place for you. Apply now to start your journey with us! Qualification : Bachelors/Masters degree with 3-4 years of experience in a customer/client-facing role.

Job Title: Senior Data Engineer Location: Gurugram, Haryana, India Company: Builder.ai About Builder.ai At Builder.ai, we re transforming software development so that anyone regardless of technical expertise or budget can bring their software ideas to life. From startups to global enterprises like BBC, Makro, and Pepsi, we ve empowered thousands of customers around the world. With over $450M in Series D funding, including backing from Microsoft and QIA, and recognition from Fast Company as one of 2023 s Most Innovative Companies in AI, we are scaling rapidly and redefining what s possible in software and AI. Life at Builder.ai We believe in experimentation, ownership, and constant improvement. Our team of 800+ is spread across the globe but united by our shared HEARTT values: Heart, Entrepreneurship, Accountability, Respect, Trust, and Transparency. We reward your skills with: Stock options in a hyper-growth company International offsites Unlimited learning opportunities A culture that values diversity, innovation, and impact About the Role As a Senior Data Engineer, you'll be a foundational part of our growing Data & Analytics team. We're not just building pipelines we're engineering the data backbone for an entire platform that powers AI-driven software creation, operational intelligence, and customer solutions. This role will focus on building robust, scalable, and efficient data systems, and working with Data Scientists, Analysts, and Software Engineers to ensure our data infrastructure is best-in-class. What You ll Be Doing Own and operate end-to-end data pipelines across critical business domains Optimize compute, storage, and query performance using modern big data technologies Manage and evolve our CI/CD workflows and data infrastructure Improve data accuracy, integrity, and reliability for mission-critical datasets Collaborate with cross-functional teams (Analytics, AI, Product) to deliver business value Drive best practices in data engineering, architecture, and tooling Lead projects independently while clearly communicating with stakeholders on timelines and expectations Mentor junior data engineers and contribute to a strong data culture Must-Have Experience: Expert in ETL orchestration tools (e.g., Dagster, Airflow, Luigi) Proficient in SQL databases (e.g., Snowflake, PostgreSQL) Deep understanding of big data systems (e.g., Spark, Hadoop, Hive) Strong programming in Python Experience with DBT and data modeling best practices Deep experience with cloud platforms (especially Azure) Familiarity with streaming data systems (e.g., Kafka, Kinesis) Exposure to MLOps and experience delivering clean, usable datasets to AI/ML teams Experience with CI/CD and Agile environments Nice to Have: Background in ML infrastructure or knowledge graphs Experience working in product-led B2B/SaaS organizations Contributions to open-source data tools What You ll Get Quarterly discretionary performance pay Stock options in a $450M-funded scale-up 24 days annual leave + public holidays 2 Builder Family Days + Christmas/New Year break Fully covered private medical insurance Free lunch at our Gurugram HQ Referral bonus scheme Trips abroad and global collaboration Why You Should Join If you re ready to build world-class data systems that power AI at scale, and want to help shape how software will be built in the future this is your moment. Apply today and transform the way software is created one data pipeline at a time.

Job Title: Implementation Consultant Logistics SaaS | Gurgaon, Haryana Location: Gurgaon, Haryana Job Type: Full-time Industry: Logistics Technology | SaaS Company: Shipsy About Shipsy Shipsy is a global SaaS leader in logistics and supply chain automation, empowering enterprises with end-to-end solutions for transportation and warehousing optimization. Operating in a trillion-dollar industry that's still largely manual, our advanced logistics technology is transforming how businesses manage their supply chains reducing costs, improving delivery efficiency, and enhancing customer experience. Trusted by major global enterprises including Reliance, Domino s, Burger King, Landmark Group, UPS Gulf, and DTDC Express, Shipsy processes over 2 million shipments daily. In fact, nearly 10% of India s container trade is tracked through our platform. Backed by leading investors like Peak XV Partners, Info Edge, and A91 Partners, Shipsy has raised over $35 million and continues to grow with a global team of 280+ professionals across India, the Middle East, and Southeast Asia. Role Overview: Implementation Consultant As an Implementation Consultant at Shipsy, you will be a key driver in onboarding our enterprise clients and ensuring successful deployment of our logistics SaaS solutions. You will work closely with internal teams and client stakeholders to understand requirements, configure solutions, and ensure smooth implementation tailored to customer needs. This is a high-impact, client-facing role where your technical expertise, problem-solving ability, and communication skills will directly influence customer success and satisfaction. Key Responsibilities Lead end-to-end software implementation projects for new clients across various geographies. Collaborate with cross-functional teams including Product, Engineering, and Customer Success to deliver customized solutions. Gather and analyze client requirements, define project scopes, and ensure timely delivery. Conduct product training, system configuration, and UAT support for clients. Continuously monitor client progress and provide support during onboarding and transition. Identify areas for process improvement and contribute to solution enhancements. Bachelor s degree in Engineering, Computer Science, or related field. 2 5 years of experience in a client-facing role, preferably in SaaS implementation or logistics tech. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to manage multiple projects in a fast-paced environment. Willingness to travel as needed for client engagements. Competitive Salary + Performance-Based Incentives Professional development opportunities and continuous learning support. Work alongside top talent from IITs, IIITs, NITs, and global research institutes. Collaborative and inclusive work culture with strong mentorship and growth focus. Unique employee benefits including a scholarship program and wellness initiatives. Grow With Us At Shipsy, we don t just build world-class logistics solutions we also build careers. Join a young, diverse, and energetic team that values innovation, collaboration, and making a real-world impact. Experience a vibrant culture that encourages ownership, learning, and having fun while doing meaningful work. Apply Now to be a part of Shipsy's journey to transform global logistics. Qualification : Bachelors degree in Engineering, Computer Science, or related field.

Job Title: Senior Product Manager SaaS & Logistics Tech | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Department: Product Management Industry: SaaS | Logistics & Supply Chain Technology Company: Shipsy About Shipsy Shipsy is a fast-growing global SaaS company transforming logistics and supply chain operations through intelligent automation and end-to-end visibility. Our platform enables enterprises to streamline freight and delivery management, optimize costs, and enhance customer experience all while driving sustainable logistics practices. We serve over 190+ global businesses, facilitating the movement of 2+ million shipments daily, and are rapidly expanding across the Middle East, Southeast Asia, and Europe. With regional headquarters in Dubai and strong momentum in revenue, team growth, and customer base, we are poised for continued global scale. Backed by top investors like Sequoia Capital and InfoEdge, our team consists of experts from institutions like MIT Media Lab, IITs, and top-tier companies like Microsoft, Samsung Research, and Morgan Stanley. Role Overview: Senior Product Manager As a Senior Product Manager, you will play a strategic role in shaping the roadmap and evolution of Shipsy's platform. You ll work cross-functionally with Engineering, Sales, Customer Success, and Design to define product vision, drive feature development, and deliver scalable logistics solutions that generate measurable impact for our enterprise clients. This is a high-impact position that requires a mix of business acumen, customer empathy, and a strong product mindset in the SaaS and supply chain domain. Key Responsibilities Own end-to-end product lifecycle from ideation to launch to iteration for core features of the Shipsy platform. Collaborate with customers and internal stakeholders to gather insights and define user stories, requirements, and acceptance criteria. Deeply understand customer workflows and business needs to ensure product solutions align with measurable outcomes. Drive platform adoption by designing intuitive, value-driven experiences that address pain points and unlock efficiencies. Prioritize features using data, customer feedback, and market trends to inform product strategy and decision-making. Work closely with Engineering to ensure timely and high-quality delivery of product features. Identify and track key performance metrics for product performance, adoption, and ROI. Serve as a customer advocate, proactively capturing feedback and channeling it into continuous product improvements. Requirements & Qualifications 4+ years of Product Management experience in SaaS, logistics tech, or enterprise software environments. Strong understanding of B2B workflows, supply chain processes, or logistics platforms. Exceptional analytical and problem-solving skills; ability to translate complex business needs into clear, executable solutions. Excellent communication and stakeholder management skills. A strong sense of ownership, curiosity, and passion for building scalable, customer-centric products. Bachelor s degree in Engineering, Computer Science, or Business; MBA is a plus. What Makes This Role Exciting Be a part of a high-growth company driving transformation in a trillion-dollar industry. Work alongside top-tier talent in a collaborative, agile, and innovation-focused environment. Influence the roadmap of a platform used by global leaders like Reliance, UPS, Zepto, DTDC, and Burger King. Access professional development programs, international mobility options, and unique employee perks such as a scholarship program. Join Us at Shipsy If you are passionate about solving real-world problems, influencing product direction, and working in a fast-paced, purpose-driven SaaS company, then Shipsy is the right place for you.

Job Title: Account Director | Gurgaon, Haryana Location: Gurgaon, Haryana, India Job Type: Full-time Company: Shipsy About Shipsy Shipsy is a global leader in the logistics technology space, offering cutting-edge SaaS solutions that automate warehousing and transportation operations. Our platform helps businesses significantly reduce logistics costs, streamline workflows, and enhance customer experience. We work with renowned enterprises across India, the Middle East, and Southeast Asia, including major brands like Reliance, Domino's, UPS Gulf, DTDC Express, Burger King, and Landmark Group. Shipsy s platform processes over 2 million shipments daily, with 10% of India's container trade being tracked on our system. With backing from leading investors like Peak XV Partners, Infoedge, and A91 Partners, we ve raised approximately $35M to date. Our team is over 280+ members strong, spread across offices in Gurgaon, Mumbai, Bangalore, and Dubai. We re committed to building a fun, dynamic, and growth-oriented work culture, where every team member can thrive and make a meaningful impact. Role Overview: Account Director As an Account Director at Shipsy, you will play a key role in growing and nurturing our relationships with large global clients. You will take ownership of the P&L for critical accounts, ensuring we meet revenue targets, business success metrics, and customer satisfaction. Your role will involve strategic leadership, collaborating with cross-functional teams, driving projects that align with client goals, and providing insights to improve our products and services. As the main point of contact for high-level stakeholders, you'll help shape the future of our product while contributing to Shipsy s overall growth. Key Responsibilities Client Relationship Management Build and maintain strong relationships with CXOs and key decision-makers at large global accounts. Serve as the strategic advisor to clients, ensuring long-term value delivery from Shipsy s platform. Manage a portfolio of critical accounts, ensuring high customer satisfaction, retention, and business success metrics (NPS, revenue growth, etc.). Revenue Growth Achieve revenue targets by identifying new business opportunities and growing existing accounts. Drive the expansion of product offerings within existing accounts, ensuring clients are fully utilizing Shipsy s solutions to meet their logistics needs. Thought Leadership and Industry Insight Provide thought leadership by leveraging deep industry, product, and customer insights to build tailored solutions. Stay ahead of industry trends and bring back critical feedback to the product team to inform the roadmap and ensure alignment with customer needs. Cross-functional Collaboration Collaborate closely with product teams, engineering, and other stakeholders to deliver innovative solutions that address client challenges. Facilitate the implementation process, ensuring projects are executed on time and meet client expectations. Strategic Account Planning Lead strategic account planning sessions with clients, developing mutual performance objectives, financial targets, and critical milestones for short-term and long-term success. Oversee project management, ensuring timelines, schedules, and deliverables are met. Process Optimization Identify and implement best practices, tools, and resources to optimize the client management function and ensure successful project outcomes. Innovate new methods of analysis and strategies to improve client interactions and maximize value. Qualifications & Skills B.Tech from a Tier 1 School (preferred). Strong analytical skills, with the ability to solve complex problems using first principles thinking. Proven ability to collaborate cross-functionally and lead teams towards shared business goals. Excellent communication and interpersonal skills, with a talent for building relationships with senior stakeholders and CXOs. Strong business acumen with the ability to drive revenue outcomes, manage P&Ls, and contribute to strategic planning. Experience in managing large accounts and a deep understanding of SaaS or logistics tech industries. Problem-solving and data management skills, with a focus on delivering results and meeting client needs. Growth opportunities in a dynamic and rapidly expanding company. Work with top talent from premier institutes and companies. Innovative, supportive, and inclusive company culture where your ideas and contributions are valued. Competitive salary with performance-based incentives. World-class benefits and professional development programs to help you grow in your career. Become part of a global team at the forefront of logistics technology. Join Shipsy and contribute to transforming the logistics space while building a career filled with growth, innovation, and success. Qualification : B.Tech from a Tier 1 School (preferred).

Job Title: Product Solutions Associate - Technical Support Location: Gurgaon, India Job Type: Full-Time Experience Level: 2 - 4 Years About the Role We are seeking a motivated and detail-oriented Product Solutions Associate to join our dynamic team. In this role, you will be instrumental in supporting client relationships by providing technical expertise, understanding customer needs, and ensuring they maximize the value of our product solutions. You will collaborate with various internal teams to ensure a smooth onboarding process, address technical inquiries, and continuously improve customer satisfaction. Key Responsibilities 1. Support Strategic Account Plans Assist in gathering and analyzing customer data to understand their business requirements, technical landscapes, and objectives. Contribute to the development of account growth strategies by identifying potential areas for product adoption and expansion. Collaborate with product, sales, and customer success teams to deliver solutions that meet customer needs effectively. 2. Assist in Building and Managing Client Relationships Support building strong working relationships with technical stakeholders within client organizations. Communicate the technical value and capabilities of Tartan products to address customer challenges. Proactively identify and escalate technical concerns to appropriate teams to ensure positive customer experiences. 3. Contribute to Revenue Growth Assist in identifying growth opportunities within assigned accounts by understanding evolving needs and product usage. Support in preparing the technical aspects of proposals and presentations for upselling and cross-selling. Contribute insights to sales forecasts based on customer engagement and identified opportunities. 4. Serve as a Key Technical Contact Act as the primary technical point of contact for product managers and business stakeholders during onboarding. Engage regularly with assigned accounts to monitor product usage, technical integration, and overall engagement. Conduct regular technical check-ins (virtual or in-person) to understand satisfaction levels and identify opportunities for further adoption. 5. Support Pipeline Development Collaborate with events, partnerships, and marketing teams by providing technical insights for webinars, trade shows, and local partnerships. Assist in qualifying leads from a technical perspective, focusing on integration requirements and technical feasibility. 6. Contribute to Data Management Work with Sales Operations to ensure accurate and up-to-date technical information related to your accounts is maintained within the CRM system. Qualifications Bachelor's degree in a technical field (e.g., Computer Science, Engineering, Information Technology) or equivalent practical experience. Up to 3 years of experience in a technical customer-facing role, such as Technical Support, Solutions Engineering, or Technical Product Analysis, preferably with SaaS products. Familiarity with software product demonstrations and ability to explain technical concepts to both technical and non-technical audiences. Basic analytical skills to understand data related to product usage and customer engagement. Strong collaborative skills and ability to work effectively within a team environment. Proactive attitude with a willingness to learn and adapt to new technologies. Good written and verbal communication skills, with the ability to build rapport with technical contacts. Strong organizational and time-management skills. Basic understanding of B2B sales concepts and the importance of customer relationships. Familiarity with CRM systems is a plus. Exposure to or understanding of the Banking/Fintech industry is a plus. Flexible Benefits Stock Options: Every employee deserves a stake in the success of Tartan. Enjoy the benefits of stock options and be rewarded for the company s success. Health Insurance: Comprehensive health coverage for you and your family with a policy of INR 3 lakhs and personal accidental cover of INR 10 lakhs, plus other benefits. MacBook: You ll receive a MacBook to use for work, regardless of your role at Tartan. Career Growth: This is a great opportunity for you to grow your career in a technical support role with plenty of opportunities for learning and advancement. Work Environment: Thrive in a collaborative, innovative team where your contributions matter. Competitive Benefits: Get rewarded with stock options, health coverage, and all the tools you need to succeed. Apply Now to join Tartan as a Product Solutions Associate and become part of an innovative, customer-focused team. Qualification : Bachelor's degree in a technical field or equivalent practical experience.

Senior Data Scientist | FinBox | Gurgaon Location: Gurgaon Experience: 6-8 Years About FinBox FinBox is a cutting-edge fintech company that is reshaping how financial services are provided to businesses and consumers. Since our launch in 2017, we ve developed some of the most innovative technologies in the financial services space, enabling lenders such as Banks, NBFCs, and large enterprises to create and launch credit products in just days. As a Series A-funded company, we are expanding globally with offices in India, Vietnam, Indonesia, and the Philippines. Our mission is to build the best-in-class infrastructure for lending products, helping financial services companies scale and launch credit programs that set new standards in the era of digital finance. We've helped our clients disburse billions of dollars in credit, covering a wide range of unsecured and secured products like personal loans, business loans, mortgages, and education loans. We ve made a significant impact, supporting over 100 companies and serving millions of customers every month. Why You Should Join FinBox: Innovative Environment: We foster a culture of creativity and experimentation, encouraging our team to push the boundaries of what s possible in fintech. Impactful Work: Your work will directly influence millions of lives by making credit more accessible to individuals and businesses. Growth Opportunities: As a Series A-funded startup, we offer numerous opportunities for professional development and career advancement. Collaborative Culture: Be part of a diverse, inclusive team of experts who are passionate about making a difference and supporting each other. Role Overview: As a Senior Data Scientist at FinBox, you will work at the intersection of data and business, helping to deliver impactful solutions in the lending space. You will be responsible for analyzing large datasets, extracting meaningful insights, and applying advanced data science techniques to improve products and drive business results. Key Responsibilities: Data Analysis & Insights Generation: Analyze big data to produce actionable insights that directly contribute to product improvements and business outcomes. Model Building & Experimentation: Develop and deploy algorithms to extract useful information from large datasets. Use statistical analysis and machine learning techniques to create predictive models. Data Visualization & Reporting: Create interactive dashboards and visualizations to help monitor key metrics and inform stakeholders. Automate report generation using data visualization tools. Collaborate with Teams: Work closely with business teams to translate customer requirements into problem definitions and develop algorithmic solutions to address business challenges. Data Processing & Pre-processing: Gather, clean, and preprocess relevant data for insight generation and model building. Present Complex Results: Distill complex analysis into simple, clear visualizations and explanations for stakeholders at all levels. Apply Data Science Techniques: Use techniques such as exploratory data analysis (EDA), regression analysis, decision trees, clustering, survival analysis, and more. Continuous Improvement: Apply iterative analytics to steer the continuous improvement of products and algorithms. Who You Are: Analytical Thinker: You have strong analytical skills and a passion for deriving actionable insights from complex data. Technical Proficiency: Proficient in Python, R, SQL, and Excel. Familiarity with AWS and Git is highly preferred. Data Science Knowledge: Solid understanding of statistical concepts, machine learning models, and algorithms. Knowledge of data science tools and techniques for large-scale data analysis. Data Visualization Expert: You can create clear and impactful visualizations to communicate findings effectively. Problem Solver: You thrive on tackling ambiguous problems and developing innovative solutions that directly impact the business. Collaborative: You enjoy working in a team environment and are able to translate technical concepts into business-friendly language for diverse audiences. Desired Qualifications: 6-8 years of experience in data science with a focus on machine learning and statistical modeling. Expertise in Python, R, SQL, and Excel for data analysis and visualization. Experience with AWS, Git, and other cloud-based technologies. Solid understanding of statistical concepts, machine learning algorithms, and model deployment. Experience with data visualization tools and creating dashboards. Ability to effectively communicate complex results to non-technical stakeholders. Innovative Culture: At FinBox, we love disruption and creativity. Here, you can take ownership and contribute ideas that directly impact our product and the industry. Global Impact: Work on high-impact projects with global customers, improving access to credit for millions. Career Growth: FinBox offers a fast-paced, dynamic environment where you can rapidly grow your career. Collaboration & Diversity: Join a team of talented, passionate people who value collaboration and diverse perspectives. If you re ready to make a real difference in fintech and enjoy solving complex problems with data science, apply now to be part of the FinBox team!

Location: Gurugram/Bengaluru, India Department: UNIFY Program, Schneider Electric Job Summary: The Unify program aims to transform Schneider Electric by simplifying and standardizing manufacturing, finance, and front-office processes to build a unified digital ecosystem. As part of this initiative, we will adopt SAP4/HANA Public Cloud to align with industrial and logistic standards. The program seeks to accelerate growth, improve processes, and create a more fulfilling work environment. As the Unify Pricing and Quotation Leader for the Greater India Zone, you will play a key role in ensuring smooth implementation and adoption of the transformation. This is a unique opportunity to be part of the largest digital transformation in Schneider Electric s history, contributing directly to our CEO's mission to simplify and digitize the company. You will lead the Pricing & Quotation domain, supporting cross-functional stakeholders, driving change management, and supporting the deployment of new ERP systems across impacted functions. Key Responsibilities: Zone Readiness for UNIFY Deployment: Coordinate and monitor the readiness for the UNIFY deployment in the Greater India Zone, ensuring alignment with the broader transformation goals. Define actions to support readiness and animate the process accordingly. Leadership in Business Transformation Projects: Lead the planning, execution, and delivery of key business transformation projects, including the Commercial Policy, CPQ Quotation Tool, and Rebate Transformation Program (Vistex). Ensure that all projects are in alignment with the UNIFY Roadmap and organizational objectives. Cross-functional Collaboration: Collaborate with cross-functional teams (sales, marketing, finance, etc.) to gather requirements, provide updates, and ensure ongoing alignment throughout the project lifecycle. Change Management & Stakeholder Engagement: Work with the Unify Change & Adoption Lead to develop and execute change management strategies. Ensure smooth transitions and maximize stakeholder buy-in across impacted functions. Learning & Training Strategy: Define and implement a comprehensive Training Strategy for the entire organization across various functions. Develop and deliver training content aligned with the UNIFY goals and digital ecosystem. Digitization & Adoption Strategy: Support the digitization of change management policies and follow-up KPIs. Facilitate the adoption of Best of Breed tools and processes, ensuring efficient digital transformations. Communication Strategy: Define and manage the Communication Plan to support the UNIFY Project. Establish and animate a digital community to facilitate the dissemination of key messages and updates across the organization. Manage digital communications, including creating video content and other media. Travel Requirements: Occasional domestic and international travel may be required. Qualifications: Education: Bachelor s degree from a reputed university/college. MBA preferred. Experience: At least 10 years of overall experience, including 2-3 years in business analytics/research. Experience as a Project Manager in business transformation or change management roles. Experience in the Transactional/Services domain within the Greater India Zone is an advantage. Skills: Collaborative approach to working across teams and problem-solving. Ability to engage with business stakeholders (sales, marketing, finance) to drive transformation. Strong communication skills with the ability to articulate ideas effectively at all organizational levels. MS PowerBI and advanced MS Excel skills to support data analysis and decision-making. Project Management experience, particularly in a transformation environment. Strategic Planning, Change Management, and Stakeholder Management skills. Personal Attributes: Self-motivated, energetic, and creative, with a commercial mindset. Ability to thrive in a dynamic environment, leading teams and driving organizational change. Be part of a transformative journey and make a significant impact in the Greater India Zone. Contribute to Schneider Electric s vision for a digitally enabled future and simplified operations. Work in a multinational, cross-cultural environment, tackling new challenges at scale. If you are ready to lead change and make an impact, apply now and be part of Schneider Electric s largest digital transformation program. Qualification : Bachelors degree from a reputed university/college. MBA preferred.

At Stryker, we offer a comprehensive total rewards package, including bonuses, healthcare, insurance benefits, retirement plans, wellness programs, and more. We also offer service and performance awards, along with various social and recreational activities all tailored to each location. Job Description What You Will Do: Lead the design, development, modification, and verification of components, modules, and sub-systems for medical devices, transforming user needs into design specifications. Drive advanced prototyping and testing, solving complex product design issues with independence and innovation. Leverage deep knowledge of customer needs, market trends, and clinical procedures to shape design inputs and author comprehensive solutions. Participate in Voice of Customer sessions with internal teams and clinicians to better understand and incorporate feedback into product development. Mentor team members on the use of industry standards, including design requirements, test strategies, and regulatory compliance. Manage and refine engineering documentation, such as the Design History File, and follow R&D procedures for design controls and risk management within our Quality Management System. General Responsibilities: Collaborate with cross-functional teams, including R&D, Quality, Manufacturing, Regulatory, Clinical, Marketing, and Project Management, to ensure project success. Drive projects through the design, development, and launch phases while delivering high-quality results that meet business priorities. Foster partnerships within teams to achieve common business objectives and provide leadership throughout the development process. Minimum Qualifications (Required): Bachelor s degree in engineering (mechanical, biomedical, or related field) with 7-10 years of professional experience. Preferred Qualifications (Strongly Desired): Expertise in designing mechanical/electromechanical systems with a focus on Design for Manufacturability (DFM). Proficient in creating engineering drawings, models, and applying GD&T and CAE tools. Solid understanding of materials and manufacturing processes applied to product design. Strong communication skills, with the ability to explain complex technical information to team members. Health Benefits: Medical, dental, and vision insurance Prescription drug coverage Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellness programs, and tobacco cessation Financial Benefits: Health Savings Account (HSA) and Flexible Spending Accounts (FSA) 401(k) plan with company match Employee Stock Purchase Plan (ESPP) Life insurance, short-term disability insurance About Stryker: Stryker is a global leader in med-surg, neurotechnology, and orthopedics, impacting over 150 million patients each year. We work closely with healthcare professionals to develop innovative solutions that improve patient outcomes. Depending on role requirements, employees may need to obtain certain vaccinations to access customer accounts. Qualification : Bachelor of Science in Engineering, Mechanical Engineering, or BioMedical & 7-10 years of work experience.

Key Responsibilities: Responsible for design, development, testing, troubleshooting, measurement, optimization and improvement of software, new products, and code libraries across platforms. Partners with cross functional experts (Product Management, Sales, Design, etc) to determine customer focused solutions. Leverage best practices, articulates ideas, & markets them across team and organization. Promotes a culture of continuous learning. Leads application/framework/service design efforts, optimizing for quality, testing, and scale. Communicates clearly with the team and management to define & achieve goals. Must Have: 2+ years of Experience with Angular. Excellent knowledge of front-end design and development. Strong expertise with HTML, CSS, and writing cross-browser-compatible code. Hands-on and implements complex AngularJS applications, directives, controllers, services. Good understanding of AJAX and JavaScript DOM manipulation techniques. Experience in JavaScript build tools like Grunt or Gulp. Thorough understanding of Computer Science Fundamentals and data structures. Critical thinking and problem-solving skills. Experience in working with the backend team for integrations. Experience with RESTful services.

Minimum Qualifications: Bachelor s degree or equivalent practical experience. 7 years of experience in renewals, sales, client relationship management, or account management. Experience collaborating with legal/contract management teams to facilitate contract review, revision, and execution. Preferred Qualifications: Experience selling enterprise SaaS products. Expertise in discovery, negotiation, and closing agreements. Strong understanding of Google Cloud products. Ability to influence and communicate effectively at the C-level within prospect organizations. Self-motivated with the ability to work independently and as part of a team. Excellent verbal and written communication skills, particularly when interacting with external clients. About the Role: As a member of the Google Cloud team, you will inspire leading companies, schools, and government agencies to operate more efficiently with Google tools such as Google Workspace, Search, and Chrome. You will advocate for the innovative potential of our products to enhance productivity, collaboration, and mobility within organizations. Your commitment to doing what's best for the customer will guide your interactions, ensuring that you meet customers where they are and provide them with the most suitable solutions to drive innovation. By leveraging your passion for Google products, you will help share the magic of Google with organizations across the globe. As a Google Workspace Sales Specialist focused on renewals and expansion sales, your mission will be to help grow the Workspace business by nurturing and expanding relationships with our existing customer base. You ll work closely with customers to deliver business value, showcase product functionality, and provide comprehensive overviews of business use cases. You will drive Google Workspace business growth by engaging clients, fostering internal and external alignment, and managing opportunities in collaboration with the Field Sales organization. You ll also prospect, qualify, develop, and facilitate growth opportunities for Google Workspace through cloud-driven business transformation. Building a strong pipeline, collaborating with account teams to craft customer solutions, and driving agreements will be central to your role. You will manage day-to-day relationships with external customer stakeholders, leading with empathy while identifying innovative ways to amplify both your own impact and the overall team's success. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We offer enterprise-grade solutions powered by Google s cutting-edge technology, alongside tools that help developers build more sustainably. With customers in over 200 countries and territories, Google Cloud is a trusted partner for businesses seeking growth and solutions to their most critical challenges. Responsibilities: Lead and manage the renewals process in collaboration with the Workspace Expansion Specialist and account teams to maintain and improve customer agreements and relationships. Oversee a portfolio of annual customer renewals, ensuring timely customer retention and consistent year-over-year renewal rates. Drive business growth by positioning opportunities for organic expansion, discount reduction, auto-renewals, and multi-year agreements. Ensure the integrity of renewal agreements by verifying quotes, reviewing terms and conditions, and ensuring that subscriptions comply with company guidelines and policies. Identify and capitalize on opportunities to maximize customer growth, while ensuring accurate forecasting and opportunity tracking for all agreements. Qualification : Bachelors degree or equivalent practical experience.

Description We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place. As a Cloud Account Executive within the Slack team, your focus will be on the Workplace productivity and Communications needs of enterprises. You will formulate and execute a Slack sales strategy within your specific market segment, drive revenue growth by driving demand in the current customer base, and develop new customers. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. You will work in partnership with the existing Account owners and will carry quota for the Slack product sales. As a trusted adviser and coach, you are the person with the expertise in Business and Technology understanding that can match customer needs to the capabilities of the Salesforce. You will articulate the business value of the Slack solution through executive-level time-to-value, ROI and business value conversations.. Your Impact: You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will collaborate with customers on the Service cloud to evangelize Slack solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana. Responsibilities: Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Develop and drive the overall long-term strategy for the account, aligned to customer business objectives Coordinate internal resources to meet customer business needs Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment Share Salesforce value proposition for existing and/or new customers Drive growth within an existing assigned account

Description We are thrilled to offer an exceptional opportunity for a visionary Presales professional to join our team, focused on revolutionizing the Retail and Consumer Goods vertical in Bangalore, India! This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms. We are seeking a candidate who is not only proficient in Presales but is also deeply passionate about driving impactful change and fostering continuous learning and personal growth. The ideal candidate will have a proven track record of partnering with Retail and Consumer Goods organizations to drive tangible business outcomes through cutting-edge technology solutions. They should possess a keen ability to engage with both business and technology leaders at the highest levels, effectively communicating the transformative power of Salesforce. More than just presenting features, we are looking for someone who can passionately articulate the profound business value that comes from embracing change and leveraging Salesforce as a strategic partner in this journey towards digital transformation.If you are an innovative thinker who is enthusiastic about your work, dedicated to ongoing learning, and driven by the prospect of personal and professional growth, we encourage you to apply. Typical Day of a Solution Engineer: Strategic Partner: Collaborate closely with Sales teams to navigate territories, fostering productive relationships with prospects and existing customers. Insightful Discovery: Lead outcome-driven conversations to deeply understand and define customer business requirements during discovery calls. Visionary Solutions: Co-create future visions for customers on the Salesforce platform, aligning short and long-term goals to drive digital transformation. Dynamic Demonstrations: Bring visions to life through compelling product demonstrations, showcasing the versatility and potential of our platform. Continuous Growth: Engage in ongoing training and certification programs to expand and maintain expertise, staying ahead of industry trends. Feedback Champion: Act as a liaison between product and enablement teams, offering valuable field insights to drive solution evolution and enhancement. Trusted Advisor: Share expert perspectives on the business value provided by our solutions, building confidence and trust with potential customers. If you're passionate about driving meaningful change, facilitating impactful conversations, and delivering innovative solutions that drive business outcomes, we invite you to join us in shaping the future of Salesforce-powered transformation. Specific Responsibilities: Provide thought leadership in how large enterprise organisation can drive customer success through digital transformation. Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops. Be an innovator who can build new solutions using out-of-the-box thinking. Engage with business users to build solution presentations, demonstrations and prototypes. Build roadmaps that clearly articulate how partners can implement and accept solutions to move from current to future state. The ability to authoritatively present and articulate the business value to managers and executives of all levels. Deliver functional and technical responses to RFPs/RFIs. Work as an excellent teammate by chipping in, learning and sharing new knowledge. Demonstrate a conceptual knowledge of how to integrate cloud applications to existing business applications and technology. Lead multiple customer engagements concurrently. Be self-motivated, flexible, and take initiative. Required Skills: Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) A minimum of 5+ yrs of relevant experience in the IT Industry, either pre-sales or implementation of customer engagement solutions, supporting the sales cycle in selling CRM or high value business solutions. Relevant Industry Experience into Retail & Consumer Good Strong focus and experience in pre-sales or implementation is required. Experience in demonstrating Customer engagement solution, understand and drive use cases, customer journeys, ability to draw Day in life of across different LOBs. Business Analysis/ Business case/return on investment construction. Experience in sophisticated solution selling to Enterprise customers A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions. Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques. Outstanding presentation and demonstration skills. Qualification : Degree or equivalent relevant experience required.