Customer Solutions Jobs in Noida

Technical Architect Location: Noida Experience: 8+ years Role Overview We are looking for a highly skilled and self-motivated Technical Architect to design and lead the implementation of scalable and robust system architectures. You will work closely with delivery teams and customers to ensure technical solutions meet business needs, while driving quality and innovation across projects. Key Responsibilities Develop comprehensive architectural models and collaborate with delivery teams to bring them to life. Identify, assess, and mitigate technical risks throughout the project lifecycle. Lead project meetings with clients, providing technical guidance and aligning solutions with requirements. Design solution architectures that address both functional and non-functional requirements. Get hands-on with critical components, frameworks, and executable architecture to ensure robust implementations. Promote product quality through Agile practices, continuous integration, rigorous code and design reviews, and quality gating. Lead ideation, conceptualization, and prototyping of new product features and solutions. Drive innovation by developing proof of concepts (POCs) and exploring emerging technologies, especially in Cloud computing. Thrive in a dynamic, fast-paced environment with a rapidly growing customer base. Skills & Requirements Bachelor s degree or equivalent in Computer Science or related field. Minimum 8 years of experience in software development and architecture, preferably in enterprise or cloud environments. Proven expertise with Cloud technologies and modern architectural patterns. Strong analytical, organizational, and communication skills. Ability to adapt quickly to new technologies, processes, and organizational structures. Proficient in MS Office tools (Word, Excel, PowerPoint, Outlook). Self-driven, proactive, and able to work independently in a multitasking, fast-paced environment. Professional get-it-done attitude with high ethical standards. If you are passionate about architecture, innovation, and leading technical teams to deliver impactful solutions we d love to hear from you! Qualification : Bachelors degree or equivalent in Computer Science or related field

Job Title: Enterprise Sales Manager Location: Noida, India (Work from Office) Job Type: Full-Time Industry: Technology | SaaS | Conversational AI About Rezo.AI At Rezo.AI, we are transforming customer experiences through our AI-Powered CX Cloud, which automates and analyzes customer interactions at scale across voice and non-voice channels in 30+ languages. Founded by IIT alumni Manish and Rashi Gupta in 2018, our platform is designed to help enterprises reduce churn and boost revenue without increasing operational costs. Our AI-driven APIs enable real-time 24x7 intelligent automation, providing instant responses with minimal human involvement making customer experience smarter, faster, and more cost-effective. The Problem We Solve Traditional contact centers are overwhelmed by query volumes, understaffed teams, and outdated systems resulting in poor support, customer churn, and revenue loss. Rezo.AI addresses this with its next-gen conversational AI platform scaling intelligent support at low costs. About the Role: Enterprise Sales Manager (7+ Years Experience) We are seeking an experienced and results-driven Enterprise Sales Manager to join our growing team. This role is ideal for professionals with a strong background in B2B, SaaS, or Conversational AI sales who can confidently manage complex sales cycles, drive new business, and work closely with CXO-level stakeholders. Responsibilities Own the complete sales cycle: from prospecting to closing for large enterprise accounts. Identify and convert new logo opportunities in the assigned region/industry vertical. Build and nurture CXO-level relationships, understanding client pain points and mapping solutions effectively. Present tailored solutions using consultative and concept-based selling approaches. Collaborate with pre-sales and product teams to tailor and deliver high-impact demos. Track and achieve quarterly/annual revenue targets. Stay up to date with market trends, competitors, and emerging technologies in the CX automation and AI domains. Requirements 7+ years of experience in Enterprise Sales, SaaS, or Conversational AI solutions. Strong understanding of solution and concept selling in the B2B domain. Proven experience in selling platforms such as CRM, ERP, CPaaS, Contact Center Solutions, or similar technologies. Ability to engage with C-suite executives and decision-makers. Technologically adept comfortable understanding and explaining complex solutions. Excellent communication, presentation, and negotiation skills. Highly driven, proactive, and comfortable working in a fast-paced startup environment. Life at Rezo.AI Open culture with regular town halls and full business transparency. Relaxed, inclusive, and collaborative work environment. Autonomy, ownership, and constant learning backed by cutting-edge tools and mentorship. Balanced work-life culture and company-sponsored off-sites to unwind with the team. Perks & Benefits Best-in-class health insurance & mental wellness programs. Flexible, contemporary leave policy (beyond standard sick leaves). Learning-first culture with access to training, mentorship, and growth opportunities. Join a fast-scaling AI SaaS startup with ambitious goals and a dynamic work environment. Work alongside top talent across AI, engineering, and enterprise sales. Play a key role in transforming enterprise CX with one of the most advanced AI platforms in the space. Thrive in a diverse, merit-driven organization where your ideas and work create real impact.

Odoo Developer Location: Noida Experience: 2+ years Openings: 4 Roles & Responsibilities: Design, build, and maintain high-performance, reusable, and reliable Python code. Quickly adapt to new technologies and execute tasks accordingly. Stay updated on the latest trends and technologies and integrate them effectively within Odoo. Ensure optimal application performance, quality, and responsiveness. Focus on building secure, scalable, and high-performing solutions. Develop and troubleshoot code for Odoo versions 14, 15, 16, and above. Work extensively with Odoo Stack Technologies, including Python, JavaScript, HTML, CSS, XML, and PostgreSQL. Handle new module implementation and customization for existing projects. Conduct unit testing to ensure code quality. Write and optimize queries in PostgreSQL. Generate PDF reports and design custom Qweb forms. Develop and implement UI forms, utilizing JQuery and JavaScript. Communicate effectively with clients for requirement gathering and provide customer support. Work on Odoo modules such as Accounting, Website, Inventory, and Manufacturing. Required Skills: Strong proficiency in Odoo development and customization. Expertise in Python programming and troubleshooting. Hands-on experience with PostgreSQL, including query writing and optimization. Knowledge of JQuery, JavaScript, HTML, and CSS. Experience with PDF report generation, Qweb form design, and UI development. Familiarity with Odoo modules like Accounting, Inventory, Manufacturing, and Website. Excellent communication skills in English (verbal and written). Ability to handle customer requirements and deliver solutions effectively.

About Adobe At Adobe, we're changing the world through digital experiences. We empower everyone from emerging artists to global brands with the tools they need to design and deliver exceptional digital experiences. Our passion lies in enabling people to create beautiful, powerful images, videos, and apps that transform how companies engage with customers across every screen. We re on a mission to hire the best talent and are committed to providing an exceptional employee experience where respect and equal opportunity are at the forefront. We believe great ideas can come from anyone within the organization, and we re excited to see how you can contribute. Position Overview We are seeking a Senior Solution Consultant - India Public Sector to join our dynamic Solutions Consulting team based in Delhi NCR, India. This exciting role offers the opportunity to solve complex problems for Indian government and public sector clients, helping drive their digital transformation and innovation. You will be instrumental in identifying, building, and closing large-scale opportunities in collaboration with the Public Sector Business Lead. What You ll Do Become a Trusted Advisor: Understand the unique challenges and buying processes of public sector customers, offering insightful solutions. Develop & Present Solutions: Transform customer visions into actionable, high-quality solutions tailored to Adobe s capabilities. Align Technical Solutions: Ensure that technical demonstrations are aligned with the business goals and key metrics of government and public sector clients. Deep Sector Knowledge: Maintain a strong understanding of the evolving Indian government and public sector landscape to drive business outcomes. Collaborative Approach: Work closely with the Public Sector Business Lead and other teams to deliver compelling technical solutions. Deliver Compelling Presentations: Create transformative solutions and effectively articulate value, ensuring Adobe s core creative ethos is upheld. Strategic Leadership: Lead pre-sales activities, including discovery, sales presentations, demonstrations, and RFP responses for government and public sector entities. Key Responsibilities Partnering for Success: Collaborate with the Public Sector Business Lead to define strategy, vision, and technical solutions for government opportunities. Drive Technical Ecosystem: Own the alignment of Adobe technology to customer needs, ensuring seamless execution of large-scale public sector projects. Sales Goal Ownership: Coordinate deliverables to ensure that sales objectives are met and exceeded. Risk & Strategy Analysis: Provide insightful risk analysis and consult on structural updates to ensure alignment with business goals. Skills & Qualifications Proven Track Record: Significant experience in selling and delivering solutions for government and public sector entities. Comprehensive Adobe Knowledge: Strong understanding of Adobe s digital experience and digital media solutions. Team Collaboration: Ability to lead and manage extended teams, including partners and customers, to drive results. RFP Expertise: Expertise in crafting and defending successful RFPs and strategies. Presentation Skills: Proficient in building and delivering compelling presentations tailored to a variety of stakeholders, including bureaucrats and partners. Problem-Solving Ability: Strong critical thinking skills and ability to resolve complex challenges. Customer-Centric Approach: A proactive, self-managed professional dedicated to providing exceptional customer support and driving solutions forward. Adobe is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We value diversity and do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristics.

About LambdaTest: LambdaTest is a leading cross-browser testing platform that helps developers and designers test web applications on a cloud grid of 3000+ real browsers. We empower teams to deliver flawless user experiences with advanced tools and infrastructure, maintaining our industry leadership in cross-browser testing solutions. About the Role: We are looking for a Customer Success Architect to help ensure the success of our clients. In this role, you will understand customer needs, provide strategic guidance, and deliver tailored solutions, collaborating with cross-functional teams to drive exceptional customer experiences. What You Will Do: Guide customers through onboarding and conduct training to maximize platform usage. Evaluate customer data to identify trends, challenges, and improvement opportunities. Organize Monthly and Quarterly Business Reviews to share updates, discuss challenges, and improve experiences. Work closely with Product, Engineering, Account Management, and Support teams. Run surveys and develop plans to improve customer satisfaction. Use knowledge of testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon, etc.). Leverage tools like Sumologic and ticketing systems to track and improve customer experience. What You Should Have: Bachelor s degree in Computer Science, Engineering, or related field (preferred). 3-5 years in Customer Success, Technical Account Management, or Solutions Engineering within a SaaS or tech company. Strong experience in managing customer relationships and delivering tailored solutions. Hands-on experience with testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon) and CI/CD integrations. Familiarity with tools like Sumologic and ticketing systems to track customer behavior. Excellent verbal and written skills to present complex information to technical and non-technical stakeholders. Strong focus on solving customer problems and building lasting relationships. Qualification : Bachelors degree in Computer Science, Engineering, or related field (preferred).

Position Summary: As an Engineer Development, you will contribute to the development of advanced software solutions, ensuring technical quality, market competitiveness, and alignment with customer needs. This role requires hands-on expertise in modern front-end and back-end technologies, a strong grasp of software engineering principles, and the ability to work independently or as part of a team. Key Responsibilities: Define and achieve engineering goals in alignment with project objectives. Participate in the analysis, design, and development of software modules. Contribute to requirements analysis and create innovative technical approaches. Perform development tasks, ensuring high-quality code and handling security vulnerabilities. Analyze and understand customer requirements to design competitive solutions. Conduct trade-off analyses for overall software design and ensure efficiency. Develop, test, and maintain client-server web applications using modern frameworks. Support short-term planning for engineering projects and programs. Required Skills and Qualifications: Technical Expertise: Strong Front-End Skills: Experience with Angular 10/11/12, React.js, HTML5, CSS3, and JavaScript. Robust Back-End Knowledge: Hands-on experience with Node.js and the Microsoft technology stack (.NET Core, MVC, C#). Expertise in API development and maintenance. Security and SSO: 2+ years of experience with SSO and federation using SAML 2.0, OAuth, and OIDC. Database Proficiency: Familiarity with relational databases and middleware/infrastructure components. Software Engineering: In-depth knowledge of OOP principles, design patterns, and code refactoring. Proficiency in static and dynamic memory analysis tools. Soft Skills: Communication: Excellent cross-cultural communication and professional collaboration skills. Problem-Solving: Strong analytical abilities and an innovative mindset. Autonomy: Ability to work independently and manage multiple tasks. Education & Experience: Bachelor s or Master s degree in Computer Science, Computer Engineering, or Electronics & Communication. 4 8 years of experience in software design and development. Nice to Have: Experience with distributed systems and microservices architecture. Familiarity with AWS cloud services. Knowledge of Active Directory or similar directory services. Understanding of encryption, authentication, and authorization mechanisms. Why Join Thales? Thales doesn t just offer jobs; it provides CAREERS. With 80,000 employees across 68 countries, Thales is dedicated to fostering innovation, flexibility, and growth. The company s mobility policy supports career advancement across various fields, enabling employees to expand their expertise and explore new domains. Great journeys start here apply now! Qualification : Bachelors or Masters degree in Computer Science, Computer Engineering, or Electronics & Communication.

Role Overview: The Adobe Experience Cloud is a USD 3B+ business, and we are seeking a talented iOS Mobile SDK Engineer to join our Mobile Experience Team. This individual will contribute to building mobile SDKs for designing cross-channel customer experiences, embedded in the mobile apps of Fortune 500 companies and large enterprises. Responsibilities: SDK Development: Design, develop, and maintain features in Adobe Experience Platform s Mobile SDKs for iOS, Android, React Native, and Flutter platforms. End-to-End Engineering: Engage in all phases of development: from specs, design/architecture, and technology choice to development, unit-testing, integration, and deployment. Innovation & Trends: Keep up with industry trends and implement innovative solutions in SDKs to enhance mobile experiences and customer engagement. Collaboration: Work with architects, product management, and other engineering teams to shape the technical vision and roadmap for the team. Key Requirements: Experience: 14+ years of experience in software development, with significant expertise in mobile app development on iOS. Technical Skills: Proficiency in iOS development with Swift and Swift UI. Knowledge of JavaScript/TypeScript, Kotlin is a plus. Computer Science Fundamentals: Strong understanding of algorithms, data structures, and software design principles. Educational Background: B.Tech or M.Tech degree in Computer Science. Why Adobe? At Adobe, you ll be part of a team that s innovating at the forefront of mobile experiences, and your work will touch millions of users globally. Qualification : B.Tech or M.Tech degree in Computer Science.

Role Overview: The Director of Delivery at ACS - GDC will lead a multi-disciplinary team delivering digital experience solutions to Adobe customers. This role encompasses practice management, team development, business performance oversight, and customer leadership. The director will collaborate with other practice managers, business units, and customers to drive the growth and success of Adobe s solutions. Key Responsibilities: Practice Management & Team Leadership: Align practice team with organizational goals; manage headcount and organizational needs. Own the recruitment, onboarding, and mentorship of team members. Lead internal communications, practice meetings, and performance reviews. Oversee business performance, including revenue acceleration, backlog management, and expense management. Ensure a balance between onshore and offshore resources to meet margin goals. Customer Leadership: Support pre-sales activities and approval of deals. Assist with customer-facing issues and engage in customer-critical discussions. Travel onsite to maintain relationships, gather feedback, and ensure the delivery of successful engagements. Thought Leadership & Collaboration: Contribute to thought leadership in industry verticals and technical/strategy competencies. Drive collaboration with internal teams like the Center of Excellence and Business Management. Support the development of reusable practices and methodologies, ensuring delivery readiness. Team Development & Mentorship: Lead the development of team members through mentorship, career planning, and feedback. Cultivate top talent and assist in career progression, including promotions and performance management. Plan and execute skill development initiatives in collaboration with enablement teams. Required Qualifications: Experience: 22+ years of experience, with at least 12 years in a consulting management role and 10+ years as a client-facing consultant. Proven experience leading teams in delivering enterprise-scale technology solutions, particularly in digital marketing and enterprise software. Experience in content management, web analytics, campaign management, and other digital marketing technologies. Track record of building new teams and driving organizational transformation. Skills: Strong verbal, presentation, and written communication skills, including executive-level communications. Excellent problem-solving, conflict resolution, and negotiation skills. Ability to collaborate with diverse teams and lead projects with varied strengths. Exceptional organizational, team-building, and leadership skills, with the ability to manage cross-functional teams in complex environments. Other Requirements: Ability to lead in an uncertain and ambiguous environment. Willingness to travel up to 50%.

About The Opportunity We are looking for a Transmission Engineer that will provide technical service and support to our customers. In this role, you will fix and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. Working as a support engineer will require a broad knowledge within telecom and Datacom, covering both hardware, software and network knowledge. You will work, collaborate, and communicate in an international environment, both with colleagues internally as well as customers and suppliers to Ericsson. The role more than often requires you to seek big responsibility, and it is important that you can work independently. What you will do Identification of point of failure/ Work around implementation Technical Governance handling RCA and work around implementation Emergency/Adhoc support to team Inter domain support and end to end driving of new improvement ideas. 24/7 technical support to team. Performs trend analysis to proactively detect possible failures. This shall ensure restoration and repair as a result of its own analysis or when prompted by automated operations or domain support Service Function processes. You will bring Min. Graduate Degree in Engineering/ Computer science or Equivalent 4 to 8 years of experience in supporting on customer Queries, support or solution in a telecom environment. Domain-experience: Transmission Network with required and validated experience in Microwave, Fiber and IP Good knowledge of Router, Microwave and DWDM Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Product/Vendor knowledge on Ericsson/ Cisco / Huawei/Nokia/Juniper. Good Communication & trouble-shooting skills. 4-10 years of relevant in IP Domain Qualification : Min. Graduate Degree in Engineering/ Computer science or Equivalent

About this opportunity Ericsson is one of the top tier providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by crafting impactful technology and services that are easy to use, accept, and scale, making our customers successful in a fully connected world. Headquartered in Stockholm, Sweden, Ericsson is proud of its global presence across 100+ countries and market areas. With a validated focus on innovation, we possess 49 thousand registered patents and a global strength of over 95 thousand proficient professionals. We also take pride in supporting networks that cater to a capacity of 40 percent of the world s mobile traffic, thereby connecting more than 2.5 billion subscribers and counting. We are a world leader in the constantly evolving environment of communications technology by providing hardware, software, and services to enable the full value of connectivity. The Software Developer supplies, to build a customer s solution, in all phases of the software development lifecycle, towards accurately engineered information systems, containing software as the major component, to meet agreed business requirements! The Software Engineer is responsible for ensuring that the delivered software components provide the vital functionality and perform in accordance to the overall requirements and to the customer s expectation! What you will do Involved in, Development and Integration. Involved in Problem solving and critical thinking. Delivering Results & Meeting Customer Expectations. Clearly sharing all knowledge in respect of the automation applications owned, in terms of code, application architecture, user-IDs, passwords, security related parameters, etc with the appropriate partners. Ownership of timely updates to all the affected partners regarding any new factors affecting any Automation application crafted or deployed or both. You will bring Perl/Python Basic programming skills for MATE tool, knowledge and development experience. Software development experience in MATE is added advantage. Good to have - knowledge and skills on any RDBMS, preferably on SQL. Good proven understanding of packet networking. Development experience on this would be a definite plus. Basic familiarity with mobile telecommunication networks, their architecture and mechanisms would be an added advantage. Primary Competence Domain (Software development). Education: Bachelor s degree or higher in ECE, IT, CS or MCA. Min years of experience : 6 months. Qualification : Bachelors degree or higher in ECE, IT, CS or MCA.

About this opportunity Ericsson is a leading global provider of Information and Communication Technology (ICT) to service providers. The Automation Engineer supplies, to create a customer s solution, in all phases of the software development lifecycle, towards properly engineered information systems, containing software as the major component, to meet agreed business requirements! You will: Involved in Solution Design, Development and Integration. Involved in Problem solving and critical thinking. Delivering Results & Meeting Customer Expectations. Clearly sharing all knowledge in respect of the automation applications owned, in terms of code, application architecture, user-IDs, passwords, security related parameters, etc with the appropriate partners. Ownership of timely updates to all the affected partners regarding any new factors affecting any Automation application designed or deployed or both. To be successful in the role you must have: Java programming skills, Web technologies, knowledge and development experience, primarily on UNIX / Linux platform. software development experience in (Java, Groovy, JavaScript, extjs, Multithreading, JIRA) . Good to have - knowledge and skills on any RDBMS, preferably on SQL. Good solid understanding of packet networking. Development experience on this would be a definite plus. Basic familiarity with mobile telecommunication networks, their architecture and mechanisms would be an added advantage. Primary Competence Domain (Software development). Key Qualifications: Education: Bachelor s degree or higher in ECE, IT, CS or MCA. Qualification : Bachelors degree or higher in ECE, IT, CS or MCA.

About this opportunity: Administrative assistants are in critical support roles, helping to maintain contact lists, communicate on behalf of executives, schedule meetings and more. They often work with executives, managers, and other co-workers to provide them with the resources needed to complete their duties. In this role, you will be responsible for the calendar management of the leaders assigned, take care of the travel including the flight, cab and stay reservations, work with the leaders on the arrangements of the conferences, take care of the logistical help like Meeting room bookings, Food and Beverages, corporate lunch, negotiated rates etc. Work on the expense management of the leaders as and when there is a travel. You will also be responsible for on boarding new joiners and off boarding those employees who are leaving the company. What you will do: Core responsibilities include but not limited to Schedule meetings, calls, presentations, and travel. Coordinate and attend weekly staff meetings. Coordinate leadership team meetings and customer meetings. Create minutes of meeting and follow up on actions. Maintaining a high degree of confidentiality. Coordinate travel reservations for air, hotel, etc. Draft emails to employees, suppliers, partners, vendors, and customers. Co-ordinate solutions to cell phone & email technical issues. Co-ordinate any requisitioning processes for resources like hardware or devices. Prepare expense reports. Coordinate/Facilitate team events, gifts and rewards for individuals and team. Coordinate and schedule conference rooms for meetings at internal and external locations. Handle and process security badge requests for guests. Arrange for visas for international travel. Process purchase requisitions and invoices. Maintain log of pending Network IDs and follow up on pending IDs. Key Qualification: 3-5 years related experience working in a corporate environment. Skilled using Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint. SAP Concur knowledge preferred and expense processing experience a plus. Excellent verbal/written communication and interpersonal skills with ability to build relationships. Highly organized, with a strong attention to detail. Ability to multitask and prioritize in a fast-paced, deadline-driven environment. Highly responsive and proactive in problem-solving. Computer savvy and able to learn programs quickly. Strong orientation toward teamwork and customer satisfaction. Demonstrates confidence, is trustworthy and requires moderate supervision. Fluency in English (spoken & written) is essential.

The Technical Sales Specialist role at Ericsson offers an exciting opportunity to provide expert-level support and advice within the EPC domain (Evolved Packet Core). In this role, you'll work closely with regional teams and customers to analyze RFPs (Requests for Proposals), providing tailored solutions based on customer requirements. You will also be responsible for knowledge sharing and mentoring team members to help build expertise and competence within the organization. What You Will Do: RFP/Tender Response: Provide quality and timely responses for RFPs/tenders within the given deadlines. Take ownership of the bid response process, ensuring all requirements are met for specific areas. Customer Interaction: Thoroughly understand RFP requirements and initiate clarifications as needed. Collaborate with regional counterparts to discuss the RFP and formulate effective solutions. Solution Ownership: Own the technical solutions for EPC components (e.g., UPF, SMF, AMF, GGSN, EPG, SGSN-MME, WMG, SAPC). Capture and document assumptions and risks while providing technical solutions to customers. Bid Support: Assist Engagement Lead/Solution Manager in the bid acceptance phase, aligning on scope and effort estimation. Product Expertise: Develop expertise in EPC products and actively share knowledge to enhance team competence. Reuse available document repositories efficiently and suggest TCO Optimization (Total Cost of Ownership) aspects to Market Area. Sales Support & Documentation: Provide timely support to the Sales Support team, answering customer queries. Responsible for creating deliverables such as: Network Design and Dimensioning Bill of Quantities (BoQ) Solution Document Statement of Compliance (SoC) Answering technical customer queries What You Will Need to Succeed: Technical Knowledge: Strong understanding of EPC solutions for 2G, 3G, 4G, and 5G (NSA/SA) networks. Deep knowledge of EPC products and solutions. Preferably, Ericsson EPC product knowledge. Knowledge of dimensioning and product configuration tools is a merit. Familiarity with interfaces/protocols involving MSS, IMS, UDC (e.g., HLR/HSS/CUDB/EIR/UDM/UDR) and call flows would be an added advantage. Understanding of NFVI/Virtualization, Cloud Native concepts, and basic knowledge of Kubernetes (K8s) is a plus. Experience: 4 to 9 years of relevant work experience in EPC and telecommunication solutions. Educational Background: Bachelor's degree in Telecommunication, Electronics, or an equivalent field. Why Ericsson? Be a part of a global telecommunications leader, working with cutting-edge technologies in mobile and fixed network operations. Collaborate with cross-functional teams, delivering tailored solutions that meet customers business needs and objectives. Gain exposure to a wide range of technologies and products in the EPC domain, while mentoring and sharing knowledge with your team. Ready to make an impact at Ericsson? Apply now to join our dynamic and innovative team! Qualification : Bachelor of Engineering in Telecommunication / Electronics or equivalent university degree

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position Title: Lead Control Engineer R&D Controls Location: Noida Department: R&D Controls Employment Type: Full-Time Role Overview We are looking for a highly skilled and innovative Lead Control Engineer to join our R&D Controls team at our Noida corporate office. In this role, you will be instrumental in developing cutting-edge automation solutions for material handling systems in warehouse environments. You ll have the opportunity to work at the forefront of robotics technology, contribute to new product development, and lead enhancements of existing systems. As part of India's largest robotics company, this role offers a dynamic and collaborative work environment, global exposure, and the freedom to innovate with responsibility. Key Responsibilities Collaborate with cross-functional teams, vendors, and customers to gather and analyze solution requirements. Conceptualize, design, and document control system solutions using the latest technologies. Finalize solutions in consultation with stakeholders and support the vendor selection process in coordination with the SCM team. Organize and conduct Proof-of-Concept (PoC) testing with shortlisted vendors. Develop and release detailed engineering Bill of Materials (BOM) as per internal processes. Actively participate in product prototyping, in-house testing, and validation. Provide on-site technical support to the project team when required. Address and resolve issues reported by the After-Sales team. Maintain comprehensive documentation for all products and projects in line with company standards. Key Skills & Qualifications Bachelor s degree in Mechatronics, Electrical Engineering, Instrumentation, or related field. Strong academic background with 60% or above throughout academics. 3 to 10 years of experience in the Material Handling or Warehouse Automation industry. Proficient in motor selection, load calculations, sensors, wiring basics, and motor controller programming. Hands-on experience with PLC programming, HMI/SCADA systems, and OPC servers. Familiarity with industrial communication protocols such as Profinet, Profibus, DeviceNet, etc. Experience in device sizing, commissioning, and basic knowledge of industrial standards and certifications. Be part of a multidisciplinary and globally exposed team at the forefront of robotics innovation. Work in a culture that values freedom with responsibility. Opportunity to shape next-gen automated warehouse systems. Endless learning opportunities in a fast-paced, R&D-focused environment. Qualification : Bachelors degree in Mechatronics, Electrical Engineering, Instrumentation or related field

Job Title: Key Account Manager Location: Noida Function: Airtel Business - Domestic Sales - Enterprise Business Experience: 2 to 6 years Employee Type: Full-time Job Purpose Manage end-to-end telecom and connectivity solutions for a portfolio of 30-35 enterprise accounts, primarily mid to large segment. Drive sales and revenue growth by promoting Data, Voice, VAS, and new product offerings, while ensuring customer satisfaction and retention. Key Responsibilities Build and maintain strategic relationships with key decision makers at multiple levels, including CXOs. Drive revenue growth within assigned accounts through effective account management, focusing on Data and Voice services. Promote solution selling and increase penetration of new products in emerging markets. Collaborate with internal teams (BSG, CE, Networks) and external partners/vendors to achieve business targets and ensure excellent service delivery. Meet business targets related to order booking, revenue generation, collections, new account acquisition, and churn control. Key Competencies Strong commercial acumen with the ability to drive profitable sales. Expertise in consultative selling tailored to enterprise clients. Customer service orientation with a focus on relationship management. Skilled in key account planning and management. Executive presence and confidence in handling CXO-level discussions. Solid understanding of enterprise and carrier telecom products. Excellent negotiation skills. Creative approach to attracting and engaging target customers. Persistent and proactive in following up on sales opportunities.

Adobe Analytics Sr. Consultant Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we change the world through digital experiences. From global brands to individual creatives, we equip everyone with the tools to design and deliver exceptional customer experiences. Our inclusive culture values innovation, collaboration, and the next big idea maybe yours. The Opportunity As an Adobe Analytics Senior Consultant, you'll act as a strategic advisor to Adobe customers, helping them leverage Adobe Analytics to drive meaningful business outcomes. This client-facing role requires a unique blend of technical expertise, business insight, and strong communication skills. You ll guide customers and implementation partners through analytics strategy, solution design, implementation, and optimization, enabling them to progress along their digital maturity journey. What You ll Do Lead and manage multiple client engagements concurrently. Serve as the primary point of contact for clients and implementation partners. Deliver technical and strategic consulting to optimize Adobe Analytics implementation and use. Develop deep understanding of client business models, KPIs, and digital strategy. Provide solution design guidance and review technical documentation. Perform implementation audits and troubleshooting to ensure best-in-class quality. Share recommendations, industry best practices, and maturity roadmaps tailored to each client. Facilitate enablement and upskilling sessions with client teams. Collaborate closely with Adobe internal teams (engineering, product, support) to drive success. Create technical documentation, client reports, and presentations. Contribute to thought leadership and act as a recognized SME within Adobe and with clients. What You Need to Succeed 6 10 years of experience in digital analytics, data strategy, or web analytics. Strong hands-on experience with Adobe Analytics (Adobe Experience Cloud) implementation and architecture. Familiarity with JavaScript, HTML, tag management systems (e.g., Adobe Launch, Tealium, GTM), and web architecture. Strong understanding of digital marketing and analytics use cases (segmentation, funnels, attribution, etc.). Proven experience working directly with clients and cross-functional teams. Ability to translate complex technical concepts into actionable business recommendations. Excellent communication, presentation, and stakeholder management skills. Experience in consulting, solution design, or digital strategy roles preferred. Bachelor s or Master s degree in Computer Science, Marketing Analytics, or a related field. Be part of a global leader in digital experience innovation Work with the world s top brands and digital experts Enjoy a collaborative, inclusive, and forward-thinking culture Gain access to industry-defining tools and a clear career path Qualification : Bachelors or Masters degree in Computer Science, Marketing Analytics, or a related field.

Position Summary This role consists of managing the bank relationship of the Allianz Partners legal entities, by selecting the Banks & monitoring their performance, by defining the bank account infrastructure and by ensuring the proper implementation of bank telematics services. Key Result Areas Bank Relationship Management Selection of the banks and other partners, Negotiation and signing of Contracts, Banking Performance Monitoring, Banking Fees Monitoring, Bank Account Infrastructure: Definition of Bank Account Infrastructure for each legal entity, Opening & Closing of Bank Accounts Regular Circularization on bank accounts Bank Telematics management. Definition of telematics services required to perform tasks related to payment/collection, cash management and banking reconciliation. Request of the services to the providers, Telematics Service Performance Monitoring Key Skills Efficiency Strong analytical skills. Ability to synthesize. Ability to consolidate large volume of data into structured and simple outputs. Ability to arbitrate and prioritize. Ability to interact with all levels of the organization. Solutions and results oriented. Openness and flexibility to address challenges from various perspectives in order to find the best possible way to manage the challenge. Accountability Capacity to learn. Ability to undertake initiative. Customer service. Ability to innovate and seek for advances in technology and practices. Communication Excellent written and verbal communication. Networking skills: Ability to liaise with members of other functions. Ability to work and communicate with different cultures, levels and organizations world-wide. Finance Finance Acumen Treasury Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.