Customer Success Engineer Jobs in Noida

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Position Title: Institutional Sales Manager CEO Office Location: Noida Department: CEO Office Institutional Sales Employment Type: Full-Time Role Overview We are looking for a driven and experienced Institutional Sales Manager to lead the adoption of our advanced robotics solutions across premier educational institutions in India including engineering colleges and high-end schools. You will play a key role in shaping the future of robotics education by promoting cutting-edge technologies such as Quadrupeds, Collaborative Robots (Cobots), AGVs, AMRs, and Exoskeletons. This is a high-impact role with strategic visibility, directly contributing to our mission of transforming the educational ecosystem and inspiring the next generation of robotics talent. Key Responsibilities Sales Strategy & Execution Identify and engage key decision-makers in engineering colleges, premium schools, and academic institutions. Develop and implement tailored sales strategies to meet and exceed revenue targets. Conduct compelling product presentations and live demos for faculty, management, and procurement teams. Stakeholder Engagement & Relationship Building Build and nurture long-term relationships with institutional stakeholders and decision-makers. Act as the key point of contact for clients throughout the pre- and post-sales journey. Market Research & Growth Opportunities Analyze market trends, customer needs, and the competitive landscape in the educational robotics sector. Identify new business opportunities and contribute to long-term sales planning. Solution Customization & Collaboration Design and propose customized robotics lab setups in collaboration with academic institutions. Work closely with internal product and technical teams to address product-related queries and ensure successful deployment. Marketing & Campaign Support Collaborate with the marketing team to design and execute targeted campaigns and promotional materials tailored for the education sector. Reporting & Feedback Prepare accurate sales forecasts, pipeline updates, and performance reports for leadership. Gather and relay customer feedback to help refine product offerings and go-to-market strategies. Required Skills & Qualifications 3 5 years of proven success in institutional sales, preferably in technology, robotics, or educational equipment. Strong understanding of the educational ecosystem in India, particularly in STEM and technical institutions. Excellent communication, presentation, and stakeholder management skills. Ability to translate complex technological solutions into simple, compelling value propositions for non-technical audiences. Self-starter with a solution-oriented mindset and the ability to work independently as well as collaboratively. Willingness to travel across India to engage with institutions and conduct on-site presentations. Work directly with the CEO Office and contribute to strategic growth initiatives. Be a part of India s largest robotics company, driving real impact in education and industry. Collaborate with a multidisciplinary team that values innovation, autonomy, and responsibility. Enjoy a flexible work culture, international exposure, and fast-track career growth opportunities.

Job Title: Performance Marketing Manager (PPC | Programmatic | Meta Ads) Company: eMaven Solutions Location: Noida Experience: 3 5 Years Employment Type: Full-Time About the Role: eMaven Solutions is looking for a Performance Marketing Manager to lead data-driven digital advertising campaigns across Google Marketing Platform, Facebook/Meta, LinkedIn, and Twitter. This role is ideal for a tech-savvy, results-oriented marketer with hands-on experience managing large-scale, ROI-focused campaigns for global clients. Key Responsibilities: Plan, execute, and optimize high-budget PPC, programmatic, and Meta (Facebook, Instagram) ad campaigns. Manage Google Ads, Bing Ads, Facebook Business Manager, and other paid platforms. Analyze campaign data, conduct audience segmentation, keyword research, and competitive benchmarking. Collaborate with creative teams to produce high-performing ad copy, creatives, and landing pages. Run A/B tests to refine messaging, targeting, and bid strategies. Track performance using Google Analytics, GTM, and attribution models. Coordinate with product, design, and content teams for integrated marketing efforts. Stay updated with ad tech trends, platform changes, and industry best practices. Qualifications: Bachelor s degree in Engineering, Marketing, or Business. 3 5 years of digital marketing experience (PPC, programmatic, Meta ads). Proven success managing global paid media campaigns across platforms. Strong proficiency in Google Ads, Meta Ads Manager, Google Tag Manager, Zapier, and analytics tools. Excellent data interpretation, reporting, and communication skills. Google Ads and Facebook Blueprint certifications are a plus. What s on Offer: Competitive salary & benefits. Flexible hours & remote work options. A growth-focused, collaborative team environment. Opportunities for professional development and leadership. Qualification : Bachelors degree in Engineering, Marketing, or Business.

Adobe Analytics Sr. Consultant Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we change the world through digital experiences. From global brands to individual creatives, we equip everyone with the tools to design and deliver exceptional customer experiences. Our inclusive culture values innovation, collaboration, and the next big idea maybe yours. The Opportunity As an Adobe Analytics Senior Consultant, you'll act as a strategic advisor to Adobe customers, helping them leverage Adobe Analytics to drive meaningful business outcomes. This client-facing role requires a unique blend of technical expertise, business insight, and strong communication skills. You ll guide customers and implementation partners through analytics strategy, solution design, implementation, and optimization, enabling them to progress along their digital maturity journey. What You ll Do Lead and manage multiple client engagements concurrently. Serve as the primary point of contact for clients and implementation partners. Deliver technical and strategic consulting to optimize Adobe Analytics implementation and use. Develop deep understanding of client business models, KPIs, and digital strategy. Provide solution design guidance and review technical documentation. Perform implementation audits and troubleshooting to ensure best-in-class quality. Share recommendations, industry best practices, and maturity roadmaps tailored to each client. Facilitate enablement and upskilling sessions with client teams. Collaborate closely with Adobe internal teams (engineering, product, support) to drive success. Create technical documentation, client reports, and presentations. Contribute to thought leadership and act as a recognized SME within Adobe and with clients. What You Need to Succeed 6 10 years of experience in digital analytics, data strategy, or web analytics. Strong hands-on experience with Adobe Analytics (Adobe Experience Cloud) implementation and architecture. Familiarity with JavaScript, HTML, tag management systems (e.g., Adobe Launch, Tealium, GTM), and web architecture. Strong understanding of digital marketing and analytics use cases (segmentation, funnels, attribution, etc.). Proven experience working directly with clients and cross-functional teams. Ability to translate complex technical concepts into actionable business recommendations. Excellent communication, presentation, and stakeholder management skills. Experience in consulting, solution design, or digital strategy roles preferred. Bachelor s or Master s degree in Computer Science, Marketing Analytics, or a related field. Be part of a global leader in digital experience innovation Work with the world s top brands and digital experts Enjoy a collaborative, inclusive, and forward-thinking culture Gain access to industry-defining tools and a clear career path Qualification : Bachelors or Masters degree in Computer Science, Marketing Analytics, or a related field.

Job Title: Managed Services Enablement Executive Location: Noida, India Experience: 3 - 5 years Education: Bachelor s Degree in Computer Science, Engineering, or related field Role Overview We are looking for a motivated Enablement Executive to lead onboarding, training, and skill development initiatives for our Cloud Managed Services team. You will play a vital role in ensuring new and existing team members are equipped with the right knowledge, certifications, and skills to excel and grow within the organization. Key Responsibilities Onboarding and Induction Design and implement induction programs tailored to new joiners' levels. Coordinate and schedule onboarding sessions with relevant team members. Track and maintain onboarding progress for all new hires. Certification Management Maintain up-to-date certification records of the team. Develop and communicate certification plans aligned with team roles and company requirements. Skillset Matrix and Training Needs Analysis Maintain a comprehensive skillset matrix for the Managed Services team. Identify gaps and training needs for individuals and teams. Plan and organize targeted enablement programs and training sessions. Team Enablement and Upskilling Identify candidates for upskilling and advancement. Develop and execute enablement programs for current team members and freshers. Assign mentors and facilitate pre-assessments, training, hands-on experience, weekly reviews, post-assessments, and final evaluations. Ongoing Enablement and Training Programs Organize account-specific training and sessions on SOPs and escalated issues. Facilitate technical discussion forums ("Tech Chats"). Coordinate registration and participation tracking for relevant webinars and workshops. Reporting and MIS Prepare and share monthly progress reports on enablement activities at the department level. Skills & Qualifications Excellent spoken and written English communication skills. Proven team handling and coordination capabilities. Strong organizational and planning skills. Good working knowledge of Microsoft Office (Word, Excel, PowerPoint). Ability to work collaboratively with cross-functional teams and stakeholders. Education Bachelor s Degree in Computer Science, Engineering, or a related discipline. Join us to be a key driver of learning and development within a dynamic cloud services team! Qualification : Bachelors Degree in Computer Science, Engineering, or a related discipline.

Sales Development Representative Location: Noida Job Type: Full-time Openings: 1 Experience: 1 to 3 years Responsibilities Phone & Communication Skills: Maintain positive and energetic phone skills, with excellent listening and strong writing abilities. KPIs Achievement: Meet or exceed daily, weekly, and monthly Key Performance Indicators (KPIs). Self-Starter: Demonstrate a track record of successful, credible achievements and take initiative. Business Process Knowledge: Have a sound understanding of business processes, roles, and organizational structures. Growth Mindset: Possess a determined personality with a desire to grow and succeed. Omniva Telehealth Passion: Show a passion for being a part of Omniva Telehealth s journey. CRM & Marketing Tools: Proficient in using Zoho CRM, Marketing Automation tools, Outbound Marketing tools, Apollo.io, and LinkedIn. Tech Industry or Sales Experience: Previous experience in the tech industry or in sales development, marketing, or sales is a plus. Shift Timings Morning Shift

Job Responsibilities Drive sales growth and team development through the creation of Enterprise strategy, sales management and strategic leadership. Develop and execute business development strategy and plan - both short and long term. Steer the organization through early opportunity identification & management, account & partnership engagement, project level engagement & execution. Responsible for company sales targets, growth in profits and expansion of markets revenue generation from Enterprise Sales vertical. Competitively engage with all the business touch points including engaging with powerful strategic Enterprise departments, agencies and large business aggregators. Put in place Strategies and plans to ensure 100% presence across all emerging business opportunities within the identified business verticals & also ensure that the company emerges Competitive and winning positions. Apply both strategic go-to-market models and more tactical approaches aimed at growing profitable Enterprise engagements and revenue base. Interact with all functional heads of the client company to understand their business processes / complexities for mapping appropriate IT solutions. Build a cohesive, productive team, leverage individual skills and collective talents for making winning proposals and associated business development efforts. Mentoring, designing sales training and incentive programs. Manage the sales teams for effective market penetration and revenue generation. Co-ordinate, lead, motivate and mobilise the company s Sales, Pre Sales, Marketing and Delivery teams. Skill Requirement Bachelor's or Master s degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute. 10+ years of experience in IT Sales- Enterprise Vertical dealing in IT SOLUTIONS comprising Software, Hardware, Networking, Security, Cloud, Data center. Must be Well connected with OEMs in Server Storage, Networking, Security and Cloud Domain. Must have Technical Understanding of Technology, IT products, Cloud, Data Center, SI, Web Hosting, cloud migrations, deployment. Proven hands-on experience on any cloud platform GCP, AWS, AZURE, IBM, ORACLE. Deep understanding of Cloud Technologies (Cloud computing services). Passion for growing businesses. Excellent team handling and mentoring skill. Excellent communication skills. Strong decision-making and problem solving skills. Qualification : Bachelor's or Masters degree in Engineering, IT, marketing, business, or a related field, preferably from premiere institute.

Job Title: Lead Software Engineer Location: Noida, India Overview: Join Addverb and be part of a transformative journey as we revolutionize warehouse operations through automation. As the Lead Software Engineer, you will provide strategic guidance and technical leadership to the development team, empowering them to design and deliver innovative, high-quality products. Addverb, the largest robotics company in India, offers you the chance to work in a collaborative, dynamic environment that thrives on diversity and multidisciplinary collaboration. With international exposure and a flexible work culture based on freedom and responsibility, Addverb provides endless opportunities for personal and professional growth. Role Overview: As the Lead Software Engineer, your primary responsibility is to provide technical leadership, ensuring the team delivers innovative products on time and to the highest quality standards. You will take full ownership of product development and implementation, leading your team to execute projects successfully while exceeding customer expectations. Your role will also involve fostering collaboration across teams to ensure the seamless execution of tasks and the achievement of project goals. Key Responsibilities: Project Planning and Coordination: Ensure tasks are created on Azure before project implementation begins. Collaborate with the Project Management team to finalize resource requirements based on task timelines and scope. Database and Application Design: Work with the Software Architect to define the database and application structures based on project requirements. Code Review and Integration: Ensure all assigned tasks align with the Functional Requirement Document (FRD). Review and merge code changes implemented by the development team, ensuring consistency and high-quality output. Hands-on Product Development: Take an active role in hands-on development for the assigned product or module, ensuring high standards of code quality and functionality. Customer Collaboration: Engage with customers to fully understand their automation requirements, ensuring the product meets their needs and expectations. Key Skills, Qualifications, and Experience: Education: B.Tech in Computer Science, Information Technology, or a related field. Experience: 5-8 years of experience in software development, with a proven track record of delivering successful products. Technical Expertise: Strong understanding of software development principles, database architecture, and application design. Project Management Collaboration: Experience working closely with project management teams to align development efforts with timelines and resource requirements. Hands-on Development: Experience in hands-on development, including coding, debugging, and troubleshooting, especially in product and module development. Customer Interaction: Ability to work directly with customers to understand their needs and translate those into technical solutions. Innovative Work Environment: Work at the forefront of warehouse automation and contribute to revolutionary robotics technology. Collaborative Culture: Collaborate with like-minded, intellectual professionals in a diverse and dynamic environment. Growth Opportunities: Access international exposure, a flexible work culture, and endless opportunities for personal and professional development. Freedom with Responsibility: Thrive in a culture that values autonomy while empowering you to take ownership of projects and drive their success. If you're an experienced software engineer passionate about robotics and automation, join us at Addverb to make a meaningful impact in the world of warehouse technology. Qualification : B Tech (CS/ IT or equivalent)

IT Security Manager General Purpose: Security leader with a background in AWS and cloud Security. A successful candidate will have excellent written and verbal skills, be organized, and have expert level skills in the field of IT and Cloud Security. You will help define and enforce our security policies and procedures. You must have demonstrable experience and skills in Cloud based security and have managed and built successful security operations in the past. You must be capable of leading from the front lines, this position requires both hands on technical experience as well as management skills. Reporting to the Director of Information Technology, you will be responsible for architecting and implementing our IT Security policies. Job Status: Full Time Essential Duties & Responsibilities: Provide leadership and technology vision to the IT Security team Perform internal Security Audits Participate in external Security Audits Document, implement and monitor adherence to IT security standards Assess and improve security metrics Work on improving security tools and operations Monitor and manage IDS, vulnerability scanning & assessments Work as DPO (Data Privacy Officer) for the company Create awareness in the company on Security, Privacy and compliance requirements Ensure security and privacy training for staff involved in data processing Conducting security and privacy audits to ensure compliance and address potential issues proactively Serving as the point of contact between the company and clients for privacy controls Log aggregation and analysis Manage Anti-Virus Address security and data breach related issues and incidents Minimum Requirements: CISSP, Security+ or equivalent certification 10+ years of Cyber Security experience 5+ years of IT management experience 5+ years of AWS experience 3+ years of experience with Identity & Access Management tools 10+ years of Linux & Windows Security administration Experience with managing Cloud and Container Security Experience with Network and Application penetration testing Experience with Vulnerability scanners, IDS and IPS deployment and monitoring Experience with SIEM tools Experience in developing, documenting and implementing security standards Experience with Security Automation and Orchestration tools Experience with Incident Response & Management, Vulnerability Management, Patch Management Experience managing security operations and teams Ensure Customer Satisfaction Ensure success and be accountable for individual product/project Accountable for Quality of the product/project and deliverables Drive Continual improvement programs to bring organization efficiencies process, tools, skills etc. Represent as appropriate in Inspections and Audits (External and Internal) and drive action plans to closure Ensure deep dive conduct of RCAs and ensure CAPAs to closure Ensure a metrics driven organization Additional Qualifications: Experience with Datadog or equivalent monitoring tools (Logz.io, Splunk, Nagios, SumLogic) Experience with practices such as Change Management and Configuration Management Experience with Infrastructure as Code and tools such as Chef, Ansible, Puppet Experience hardening Operating Systems and Applications (Centos, RHEL, Ubuntu, Windows) Endpoint security management Experience working in GxP environments Experience with practices such as Change Management and Configuration Management

Responsibilities: Project Ownership & Delivery: Own the complete delivery of assigned projects, ensuring they meet quality, scope, and timeline requirements. Manage multiple projects with a team size of 5-8 members, overseeing the entire project lifecycle. Track and manage project requirements and ensure successful implementation across different project phases. Stakeholder Management & Risk Analysis: Participate in business meetings with functional and delivery heads. Review contracts, assess risks, and perform risk mitigation exercises. Keep management informed of risks and mitigation strategies throughout the project. Planning & Process Compliance: Develop Software Development Plans, Configuration Management Plans, and Project Plans to guide project execution. Ensure adherence to process and system compliance throughout the project's lifecycle. Escalation & Issue Management: Handle escalations efficiently, whether internal or external, to maintain project timelines and quality. Team Coaching & Mentoring: Provide leadership by coaching and mentoring project team members. Offer necessary support to team members, ensuring that their professional growth is aligned with project goals. Conduct performance appraisals and counseling sessions for team members. Training & Development: Identify training needs (both technical and managerial) within the team. Implement necessary training programs to improve the team s capabilities. Quality Assurance: Ensure that the project complies with Newgen Quality Systems and Procedures to maintain high standards of delivery. Desired Profile: Education & Experience: B.E/B. Tech in Computer Science, Information Technology, or MCA (or an equivalent degree). A M. Tech is preferred. 4-8 years of relevant industry experience with a focus on development projects across various domains. Technical Skills: Proficiency in Core Java, JSP, Servlets, EJB, and Oracle/SQL. Good knowledge of SOAP/REST API, Multithreading, Web Application concepts, programming/logic writing, and data structures. Experience with database concepts, including table management, stored procedures, functions, queries, primary/unique keys, joins, referential integrity, normalization, and performance tuning. Understanding of system integration issues and configurable solution design. Industry Knowledge: Experience in banking retail loans and MSB (Managed Service Business) is an advantage. Project & Stakeholder Management: Ability to gather, analyze, and draw logical conclusions from project data. Strong stakeholder management skills and the ability to balance customer requests with team resources. People Management Skills: Proven ability to manage a team, handle performance and disciplinary issues, and deal with employee grievances. Experience in training, mentoring, motivating, and leading a team to success. Well-versed in attrition management and case handling. Travel Flexibility: Willingness to travel for short-term and long-term assignments within India or internationally, including client sites.

About LambdaTest: LambdaTest is a leading cross-browser testing platform that helps developers and designers test web applications on a cloud grid of 3000+ real browsers. We empower teams to deliver flawless user experiences with advanced tools and infrastructure, maintaining our industry leadership in cross-browser testing solutions. About the Role: We are looking for a Customer Success Architect to help ensure the success of our clients. In this role, you will understand customer needs, provide strategic guidance, and deliver tailored solutions, collaborating with cross-functional teams to drive exceptional customer experiences. What You Will Do: Guide customers through onboarding and conduct training to maximize platform usage. Evaluate customer data to identify trends, challenges, and improvement opportunities. Organize Monthly and Quarterly Business Reviews to share updates, discuss challenges, and improve experiences. Work closely with Product, Engineering, Account Management, and Support teams. Run surveys and develop plans to improve customer satisfaction. Use knowledge of testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon, etc.). Leverage tools like Sumologic and ticketing systems to track and improve customer experience. What You Should Have: Bachelor s degree in Computer Science, Engineering, or related field (preferred). 3-5 years in Customer Success, Technical Account Management, or Solutions Engineering within a SaaS or tech company. Strong experience in managing customer relationships and delivering tailored solutions. Hands-on experience with testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon) and CI/CD integrations. Familiarity with tools like Sumologic and ticketing systems to track customer behavior. Excellent verbal and written skills to present complex information to technical and non-technical stakeholders. Strong focus on solving customer problems and building lasting relationships. Qualification : Bachelors degree in Computer Science, Engineering, or related field (preferred).

Ericsson is a global leader in telecommunications equipment and services, providing solutions to mobile and fixed network operators. With over 1,000 networks across more than 180 countries, Ericsson's equipment supports more than 40% of the world's mobile traffic. We offer a diverse, performance-driven culture and innovative environment, allowing employees to enhance their potential daily. Our employees are united by a shared passion for winning and a strong responsiveness to customer needs, making us a trusted partner to our clients. At Ericsson, professional growth is encouraged through continuous learning and stimulating work experiences. Role: Senior Product Manager - Mobile Financial Services / Fintech As a Senior Product Manager, you will take the lead in product management, design, and deployment within the mobile financial services or fintech domain. You will have a direct impact on product strategy, deployment, and lifecycle management, ensuring alignment with company objectives and market needs. What You Will Do Experience & Leadership: Proven experience (13+ years) in product management, design, and deployment, especially in mobile financial services or fintech. Demonstrated success in leading and scaling product deployment teams with a history of designing and delivering innovative and successful solutions. Product Strategy & Design: Define and communicate the product vision and strategy for mobile financial services, ensuring alignment with company objectives and market opportunities. Lead the end-to-end product deployment lifecycle, from planning to execution and optimization, acting as the CSR (Core-3 role) or similar role responsible for solution scope. Collaboration & Stakeholder Management: Collaborate closely with cross-functional teams (engineering, design, marketing, sales) to ensure high-quality products are delivered on time. Manage stakeholders effectively, ensuring timely delivery and alignment with strategic goals. Market Research & Analysis: Conduct market research and competitive analysis to identify opportunities for innovation and growth in the mobile financial services sector. Customer-Centric Focus: Prioritize product features and enhancements based on customer feedback, business value, and strategic priorities. Foster a customer-centric culture within the team, ensuring the user experience and customer satisfaction remain top priorities. Key Performance Indicators (KPIs): Establish and track KPIs to measure product success, ensuring continuous improvement and optimization of product performance. What You Will Bring Extensive Experience: At least 13+ years of experience in product management, with a focus on mobile financial services or fintech. Proven leadership in scaling product deployment teams and managing complex product lifecycles. Strategic & Analytical Thinking: Strong strategic thinking and analytical skills, with the ability to synthesize market data and customer insights into actionable strategies. Agile & Tools Knowledge: Experience with Agile methodologies and product management tools (e.g., Jira, Confluence) is preferred. Regulatory & Industry Knowledge: Strong understanding of mobile technologies, user experience design, and financial services regulations. Exceptional Communication: Excellent communication skills with the ability to influence and inspire cross-functional teams. Customer-Centric Focus: Foster a customer-centric mindset across all levels of the organization, ensuring that product development aligns with user needs and satisfaction. Why Ericsson? Join a global leader in the telecommunications industry, making an impact on cutting-edge products in the mobile financial services domain. Work in a dynamic environment where innovation and professional growth are at the forefront of your career development. Be part of a diverse and performance-driven culture, where collaboration and customer success are key priorities.

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Job Summary: As a Senior DevOps Engineer, you will be responsible for maintaining and enhancing the CI/CD pipelines, developing deployment scripts, and troubleshooting deployment problems on the Hadoop platform. This role requires a deep understanding of DevOps principles, automation, and CI/CD tools such as Jenkins and Ansible. You will work closely with external teams to align DevOps practices, assist with maintaining OpenShift Kubernetes clusters, and contribute to the automation of testing and deployment processes. Strong communication skills are essential, as this is a team assignment and will involve collaboration with international teams. Key Responsibilities: CI/CD Pipeline Management: Maintain and develop continuous integration/continuous deployment (CI/CD) pipelines using Jenkins. Develop and manage Ansible deployment scripts to automate infrastructure provisioning and application deployment. Collaborate with External Teams: Act as the main point of contact when discussing DevOps-related needs with external teams. Kubernetes Cluster Management: Help maintain OpenShift Kubernetes clusters, ensuring smooth deployment and scaling of applications. Troubleshooting and Debugging: Troubleshoot deployment problems on the Hadoop platform to ensure seamless operation. Development of Utilities: Develop small utilities and tools to assist with the CI/CD pipeline, improving overall automation efficiency. Knowledge Sharing: Share knowledge about the DevOps mindset and solutions through internal training sessions, demos, and presentations. Required Knowledge and Experience: CI/CD Expertise: Strong experience with Jenkins or other CI/CD automation suites, enabling robust build, test, and deployment pipelines. Linux Expertise: Very good knowledge of Linux systems, with strong skills in scripting for automation (e.g., Bash, Python). Kubernetes and Containerization: Basic understanding of Kubernetes and Linux containers to manage and deploy applications. Scripting and Programming: Basic programming skills in Python, Go, or Ruby for automating tasks and developing small utilities. Agile Environment Experience: Familiarity with working in an agile setup with international teams. Nice to Have: Hadoop Ecosystem Knowledge: Familiarity with the Hadoop ecosystem is a plus, as the project involves working with data lakes built on Hadoop technologies. Additional Responsibilities: Customer Experience & KPI Management: Ensure positive customer experience (CSAT) by achieving First Call Resolution and minimizing Reopen Cases and Average Handling Time (AHT). Adhere to defined KPIs, processes, ITIL delivery and quality standards, and regulatory requirements. Support and Documentation: Maintain high login efficiency and availability for customers, documenting identified risks, issues, and mitigation plans. Contribute to the execution of BCP/DR plans. Value-Adding Activities: Participate in knowledge base updates and self-development activities to stay current with new technologies and industry best practices. Ideal Candidate Profile: The ideal candidate will have a strong DevOps background, particularly in automation and CI/CD pipelines, as well as a solid understanding of Kubernetes, Linux, and scripting. The role requires a proactive approach to troubleshooting, collaborating with cross-functional teams, and continuously improving the automation and deployment processes to support the company's ecosystem, particularly around Nordea s Enterprise Data Lake. Strong communication and a collaborative mindset are key for success in this position.

The Role As an Enterprise Data Management Technical Specialist based in Gurgaon, India, you will spearhead the design, configuration, and implementation of cutting-edge EDM solutions. You will work closely with cross-functional teams, mentor junior members, and ensure accurate and compliant data management. Reporting to Raj Ethiraj, this role is pivotal in driving business profitability through impactful product enhancements. Key Responsibilities Solution Design & Implementation: Lead the design and configuration of EDM solutions tailored to client and product requirements. Project Leadership: Manage end-to-end EDM projects, ensuring timely delivery and high-quality results. Data Integrity & Compliance: Develop and optimize data validation and matching rules to ensure data accuracy, consistency, and regulatory compliance. Integration & Troubleshooting: Configure data integration processes from diverse sources and resolve complex data issues efficiently. Cross-Functional Collaboration: Partner with Product Business Analysts, Project Managers, and development teams to align on product goals and client feedback. Mentorship: Guide junior team members, fostering a culture of continuous learning and best practices in EDM. Metrics & Innovation: Establish product success metrics, propose new features, and drive innovation in implementation processes. UX Collaboration: Work with UX teams to conceptualize and visualize product features, ensuring user-friendly designs. Qualifications Must-Have Skills: Minimum of 6 years of hands-on experience in EDM solutions or similar platforms. Proficiency in SQL, database management, and platform architecture. Strong understanding of financial data and capital markets processes. Proven leadership in product strategy and stakeholder collaboration. Experience in Agile methodologies, with tools like Azure DevOps and Confluence. Familiarity with multi-cloud deployments (AWS and Azure). Knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Expertise in data governance and quality management. Nice-to-Have Skills: Certifications in data management or related technologies. Experience with key market data providers like Bloomberg, Reuters, and SIX. Strong problem-solving skills and attention to detail. Proficiency in writing User Stories, Use Cases, and acceptance criteria. Client-facing skills to ensure successful project delivery and satisfaction. What s in It for You? Collaborate with a global, cross-functional team. Contribute to the success of an award-winning EDM platform. Opportunity to work on cutting-edge technologies like automation, GenAI, and cloud platforms. Mentor and grow a high-performing team. Qualification : Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX.

Position Title: Backend Engineer Location: Noida Job Type: Full-Time Experience Required: 2 4 Years About QueueBuster QueueBuster , founded in 2016, is India's leading Business Super App. Our Android-based Mobile POS (Point of Sale) solution helps businesses of all sizes from large retail stores to small kiosks manage their operations with ease. With features like Billing, Inventory Management, Khata (Credit Ledger), Online Store, Customer Management, and Loyalty Programs, QueueBuster is the go-to platform for modern retail businesses. Role Overview We re looking for a Backend Engineer who is passionate about building fast, scalable, and secure backend systems. You will work closely with our engineering and product teams to design, develop, and maintain the server-side logic and infrastructure powering our mobile POS solution. This is a full-time role based out of our Noida office, and it requires someone who thrives in a collaborative, fast-paced environment. Key Responsibilities Design and develop robust backend services and APIs that power mobile and web applications. Collaborate with frontend developers, product managers, and other stakeholders to deliver high-quality features. Own features end-to-end from concept to production and post-launch maintenance. Build, test, deploy, and maintain applications on cloud platforms. Ensure performance, scalability, reliability, and security of all backend systems. Troubleshoot and debug application issues and identify bottlenecks in performance. Write clean, maintainable, and well-documented code. Perform peer code reviews and contribute to team best practices. Lead architecture and design discussions for backend systems and microservices. Continuously improve development processes, tools, and methodologies. Required Skills & Qualifications 2+ years of hands-on experience in Node.js and MySQL. Experience with PHP and NoSQL databases (e.g., MongoDB, Redis) is a plus. Strong expertise in developing and integrating RESTful APIs. Working knowledge of web server management (e.g., Nginx, Tomcat) and cloud infrastructure. Experience with cloud platforms (e.g., AWS) and services like EC2, Lambda, SNS, SQS. Solid understanding of OOP, data structures, algorithms, and software design principles. Experience with microservices architecture and database design. Proficiency in Linux environments, including troubleshooting and log analysis. Familiarity with version control systems and branching strategies (e.g., Git). Experience with unit testing and maintaining high test coverage. Understanding of system design principles, including scalability and fault tolerance. Knowledge of Agile/Scrum methodologies and CI/CD pipelines. Strong debugging and performance optimization skills. Preferred Qualifications Bachelor s degree in Computer Science, Software Engineering, or a related field. High level of ownership, accountability, and a proactive attitude. Willingness to learn and experiment with new tools and technologies. Prior experience deploying and maintaining live cloud-based applications. Familiarity with tools like ElasticSearch, Neo4j, Redis, or Graph databases is a plus. What You ll Gain Opportunity to work in a fast-growing product company with a national footprint. Ownership of key product components with end-to-end development. Exposure to modern technologies, cloud platforms, and scalable system architecture. Collaborative and high-performance work culture. If you're excited about building systems that impact thousands of businesses across India, we'd love to hear from you. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related field

Position Title: Senior Frontend Engineer (ReactJS) Location: Noida Employment Type: Full-Time Experience: 4 7 Years Must-Have Skills: JavaScript, ReactJS, Next.js About QueueBuster (DPD Technologies) QueueBuster , a product of DPD Technologies, is a leading retail-tech platform transforming how businesses manage their day-to-day operations. Powering over 75,000+ merchants worldwide, QueueBuster delivers a full suite of POS solutions, including Billing, Inventory, Digital Khata (Ledger), CRM, Loyalty Programs, eStore Integration, and Detailed Reporting. Serving industries such as retail, F&B, electronics, and FMCG, we empower businesses of every size from large format stores to small kiosks to operate smarter and scale efficiently. At QueueBuster, we foster a culture of innovation, creativity, and collaboration. Join us to build the future of retail tech. Role Overview We are seeking a Senior Frontend Engineer with deep expertise in ReactJS and modern frontend technologies. You ll play a critical role in building intuitive, responsive, and scalable user interfaces that enhance the customer experience. You will work closely with product managers, designers, and backend developers to bring our vision to life delivering pixel-perfect, high-performance, and maintainable applications. Key Responsibilities Collaborate with cross-functional teams to define and implement UI/UX requirements. Build and maintain high-quality, reusable, and scalable components using React.js and Next.js. Develop features with performance and responsiveness in mind across various devices and browsers. Write clean, maintainable code and ensure component and unit testing using tools like Jest or Mocha. Debug issues, troubleshoot bugs, and proactively optimize application performance. Ensure adherence to best practices in frontend architecture, code quality, and design patterns. Participate in peer code reviews and contribute to improving development processes. Stay up to date with emerging technologies and frameworks, and bring fresh ideas to the team. Document features, processes, and workflows clearly and effectively. Required Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related technical field. 4 7 years of experience in frontend web development with React.js. Strong command over JavaScript (ES6+), HTML5, CSS3, and DOM manipulation. Hands-on experience with React.js, Redux, Next.js, Flux, and Webpack. Familiarity with RESTful APIs and integration with frontend applications. Experience using frontend build tools such as Babel, NPM, Yarn, etc. Exposure to UI/UX design and translating wireframes into functional components. Proficiency in browser debugging tools and performance optimization. Experience with unit testing frameworks like Jest, Mocha, or similar. Good understanding of software development best practices, version control (e.g., Git), and Agile methodologies. Ability to convert complex business requirements into functional and efficient front-end features. Preferred Qualifications High ownership mindset and a proactive approach to problem-solving. Excellent oral and written communication skills. Strong organizational skills with the ability to manage multiple tasks and priorities. Willingness to explore new tools, technologies, and design patterns. Experience in maintaining technical documentation and process flows. Exposure to working in a product-based startup environment is a plus. Work with a fast-growing, high-impact tech product trusted by thousands of businesses. Be part of a collaborative and forward-thinking engineering team. Get hands-on experience building scalable systems and world-class UI. Opportunity to grow, take ownership, and influence the product roadmap. Qualification : Bachelors degree in Computer Science, IT, or a related technical field

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position Title: Project Manager Projects Location: Noida Department: Projects Employment Type: Full-Time Role Overview We are seeking a proactive and results-oriented Project Manager to lead the end-to-end execution of complex, multidisciplinary engineering projects. You will be responsible for delivering high-impact robotics and automation solutions including Collaborative Robots, Quadrupeds (Trakr), Remote Ultrasound Systems, and Bi-Pedal Robots on time, within scope, and within budget. This role requires strong leadership, coordination, and communication skills to manage internal and external stakeholders and ensure seamless integration across engineering, software, supply chain, and customer interfaces. Key Responsibilities Project Planning & Execution Take complete ownership of projects from handover by Sales/Solutions teams to system commissioning and post-delivery support. Understand the full scope of the project, including technical specifications, contractual terms, and customer expectations. Define and monitor project schedules, budgets, and deliverables across all project phases. Stakeholder & Team Coordination Coordinate across cross-functional teams including Design, R&D, SCM, Mobile Robotics, and Software to drive timely execution. Interface with customers to ensure alignment on design approvals (DAP & FSD) and ongoing project requirements. Provide regular updates to leadership and stakeholders on project status, risks, and mitigation plans. On-Site Management & Oversight Review and monitor progress with Site Engineers/Managers and ensure execution aligns with approved timelines. Ensure smooth integration of mechanical, electrical, and software systems during installation and commissioning. Visit project sites as needed to resolve issues, eliminate bottlenecks, and ensure operational excellence. Compliance, Safety & Quality Oversee EHS and statutory compliance on-site; ensure proper submission of documentation such as HIRA, WMS, etc. Drive quality assurance across project activities and contribute to continuous process improvement. Cost & Resource Management Track budget utilization and analyze plan vs actual costs. Identify and mitigate budget variances while maintaining quality and delivery expectations. Key Skills & Qualifications 4 8 years of hands-on project management experience, preferably in engineering, robotics, or capital equipment domains. Proven experience in end-to-end project delivery from contract handover to system deployment and handoff. MBA preferred, along with a PMP certification (or equivalent project management credentials). Strong understanding of engineering workflows (mechanical/electrical/software integration). Exceptional stakeholder management, risk mitigation, and communication skills. Willingness to travel to customer sites as needed across project phases. Be part of an ambitious team driving cutting-edge robotics projects across diverse industries. Work in a collaborative, innovation-led environment with a strong focus on impact and execution. Contribute to breakthrough technologies and large-scale automation solutions with global relevance. Enjoy a flexible work culture and fast-paced career growth within India s largest robotics company. Qualification : MBA preferred, along with a PMP certification (or equivalent project management credentials)

The Team This position is part of the My Oracle Support Applications group. My Oracle Support is a mission-critical application used by Oracle Customer Support to manage and resolve all customer-initiated requests for different Oracle products. Oracle is investing in the next generation of My Oracle Support, utilizing OCI, PaaS, and SaaS offerings from Oracle's technology and application stack to enhance customer experience. We are a team of motivated application engineers with expertise across the enterprise application technology stack. We work in small agile teams to solve complex and high-impact problems. Career Level: IC3 (Individual Contributor 3) Responsibilities: Full Software Lifecycle: Design and development of UI and microservices solutions. Software Development: Involved in application analysis, design, development, verification, and validation, ensuring adherence to industry guidelines and best practices. Independence in Role: Complete tasks with minimal supervision or guidance. Research and Evaluation: Research and evaluate software products and development tools for enhancing solutions. Root Cause Analysis: Assimilate and analyze disparate information (log files, error messages, etc.) to perform root cause analysis. High Availability & Performance: Ensure optimum performance, high availability, and stability of the solutions. Multisite Collaboration: Work seamlessly in a multisite, multicultural development team. Results-Oriented: Focus on delivering results and taking actions to resolve issues efficiently. What You Will Need: Education: Graduate or Post Graduate degree in Computer Science or equivalent qualification. Experience: Minimum 3 years of software engineering experience in delivering products and solutions in a commercial environment. Key Skills: UI Development: Expertise in HTML, CSS, JavaScript, jQuery. JavaScript Frameworks: Experience with at least one JavaScript framework like Angular, React, etc. Microservices: Experience with Microservices architecture, development, and deployment on Docker/Kubernetes using Helm charts. API & Integration: Deep understanding of API and integration technologies, such as REST, SOAP, JSON, XML, message queues, and integration patterns/frameworks. Microservices Development: 2+ years of experience building microservices using JAVA, JAX-RS, etc. OO Design: Demonstrated Object-Oriented design skills and familiarity with GOF/J2EE design patterns. Database: Experience with RDBMS systems (e.g., Oracle, SQL Server). Cloud Technologies: Experience working with cloud computing technologies like GCP, AWS, Oracle, or OpenStack is a plus. Additional Skills: Helidon & Micro Profiles: Hands-on experience with Helidon and Micro profiles is a plus. Web Development: Familiarity with OJET and VBCS is desirable. Testing Frameworks: Experience with test development using Mocha/Chai, Jasmine, and Cucumber is an added advantage. CI/CD: Experience implementing continuous integration and delivery (CI/CD) concepts using tools like Jenkins, GitHub, Bamboo, Gradle/Maven, Artifactory. Java Testing Frameworks: Knowledge of frameworks like JUnit, Mockito, Power Mockito for automated testing using Cucumber. About Us: As a global leader in cloud technology, Oracle leverages tomorrow s technologies to tackle today s challenges. My Oracle Support is a cornerstone application that supports Oracle customers, and we're investing in its next-generation development to improve the customer support experience. Join us in building the future of customer support with cutting-edge technologies. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans status, or any other characteristic protected by law. Qualification : Graduate or Post Graduate degree in Computer Science or equivalent qualification.