Customer Success Jobs in Ahmedabad

Assistant Sales Manager (ATE) Location: Ahmedabad Job Description: We are seeking a dynamic and results-oriented Assistant Sales Manager to join our team in Ahmedabad. The ideal candidate will have 4 to 6 years of experience in sales within the Test & Measurement and Automated Test Equipment (ATE) industries. This role requires a strong understanding of Project Engineering, DAQ Solutions, and excellent customer relationship management skills. The candidate should be comfortable with PAN India travel to engage clients and expand business opportunities. Key Responsibilities: Drive sales and promote Test & Measurement, Automated Test Equipment (ATE), Project Engineering, and DAQ Solutions. Develop and execute strategies to achieve or exceed sales targets across assigned territories. Cultivate and maintain strong relationships with existing clients; proactively identify new business opportunities. Provide technical expertise and support to clients, ensuring delivery of appropriate solutions. Conduct product presentations, demos, and training sessions for clients. Collaborate with engineering and product teams to ensure customer requirements are met accurately. Participate in trade shows, exhibitions, and industry events to enhance brand presence and network with potential clients. Prepare and submit regular sales reports, forecasts, and business plans to senior management. Provide timely market feedback regarding trends, competition, and customer needs. Requirements: 4 to 6 years of sales experience in Test & Measurement Applications and Automated Test Equipment (ATE). Solid understanding of Project Engineering, DAQ Solutions, and related industries. Strong technical background, preferably with a BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or a related field. Proven track record of successful sales and effective customer relationship management. Excellent communication, negotiation, and presentation skills. Ability to work independently, manage time efficiently, and travel extensively across PAN India. Knowledge of the latest trends in Test & Measurement and ATE technologies is a plus. Qualification: BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent. Strong technical background related to Test & Measurement Applications, Automated Test Equipment (ATE), or DAQ Solutions preferred. Benefits: Competitive salary package. Opportunity to work in a dynamic and growing industry. Travel and accommodation allowances. Qualification : BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent

Position: Service Engineer Location: Ahmedabad Employment Type: Full Time Experience Required: 3 5 Years Company: Phillips Machine Tools India Pvt Ltd Industry: Industrial Machinery / Manufacturing Job Overview We are seeking a highly motivated and customer-focused Service Engineer to join our best-in-class service team supporting HAAS CNC machines. In this role, you ll be responsible for delivering prompt, professional, and legendary service, ensuring machine uptime, and maintaining strong client relationships. You will handle both electrical and mechanical troubleshooting, installation, commissioning, and post-sales support for our HAAS machine tools. As the frontline of our brand, your commitment to customer satisfaction will play a critical role in reinforcing Phillips' reputation as a trusted and innovative CNC solution provider. Key Responsibilities Attend and resolve service calls promptly to minimize machine downtime. Perform installation and commissioning of HAAS CNC machines across assigned customer sites. Provide mechanical and electrical support for machine diagnostics, repairs, and routine maintenance. Document service activities, problem-solving summaries, and escalate critical issues as needed. Maintain clear, open communication with both junior and senior team members to promote learning and improvement. Build and nurture long-term customer relationships, acting as the go-to expert for all service-related queries. Ensure timely arrangement and sourcing of spare parts (in or out of warranty). Work collaboratively to create a positive, supportive, and growth-oriented work environment. Proactively identify recurring issues and suggest long-term solutions for improved machine reliability. Demonstrate total ownership of your service territory by aligning with Phillips high service standards and performance metrics. Requirements 3 5 years of hands-on experience in service, maintenance, or installation of CNC machines or industrial automation equipment. Strong troubleshooting skills in both mechanical and electrical domains. Willingness to travel frequently to customer sites within the assigned region. Excellent communication, interpersonal, and documentation skills. Ability to work independently as well as part of a team in a fast-paced environment. Strong problem-solving mindset with a commitment to customer satisfaction. Understanding of HAAS machines will be an added advantage. Opportunity to work with cutting-edge CNC technology Competitive compensation and performance-based incentives Supportive team culture and mentorship Exposure to industry-leading service processes and global standards Training and upskilling opportunities for professional growth About Phillips Machine Tools India Pvt Ltd Phillips India is the exclusive distributor for HAAS Automation in India. With a legacy of trust, technical excellence, and a deep commitment to customer success, we empower Indian manufacturers with world-class machine tools and service support. Join us in building the most dependable and responsive service team in the industry. Apply now and become the face of Phillips' legendary customer support.

Power Apps Tech Lead & Account Manager Full-Time | Ahmedabad, Gujarat (On-site) Location: Ahmedabad, Gujarat (Work from Office) Employment Type: Full-Time Industry: Information Technology / Power Platform Development Experience Level: Mid to Senior-Level Function: Technical Leadership, Application Development, Client Account Management Job Summary We are seeking a skilled and experienced Power Apps Tech Lead and Account Manager to join our team in Ahmedabad. This hybrid role combines deep technical expertise in Microsoft Power Platform particularly Power Apps, Power Automate, and Power BI with strong client relationship management and leadership capabilities. The ideal candidate will lead a team of Power Apps developers, architect robust business applications, and act as the key liaison between our technical teams and clients, ensuring project success and long-term client satisfaction. Key Responsibilities Technical Leadership & Power Platform Development Lead and mentor a team of Power Apps developers in delivering scalable and secure business applications. Architect and design solutions using Microsoft Power Platform, including Power Apps (canvas and model-driven), Power Automate, and custom connectors. Guide the team on best practices in development, code review, and implementation. Translate business requirements into functional and technical specifications. Ensure the integration of Power Apps with databases, Microsoft 365, SharePoint, and other enterprise systems. Maintain high standards of code quality, documentation, and testing. Actively participate in hands-on development and troubleshooting when required. Client & Account Management Serve as the primary point of contact for key client accounts. Understand their business objectives and align solutions accordingly. Build long-term relationships and ensure high client satisfaction through proactive communication and service. Identify up-selling or cross-selling opportunities to expand service offerings within existing accounts. Manage client contracts, proposals, renewals, and SLAs. Develop and present account plans, performance reports, and actionable insights to clients. Collaborate with sales and delivery teams to meet client expectations and ensure smooth execution. Qualifications & Skills Required Bachelor s degree in Computer Science, Information Technology, or a related field (Master s preferred). 4 8 years of overall experience, with proven expertise in Microsoft Power Platform, especially Power Apps and Power Automate. Strong understanding of canvas apps, model-driven apps, data connectors, and Microsoft Dataverse. Experience in technical leadership, team mentorship, and performance management. Familiarity with Agile methodologies, SDLC, and project planning. Excellent written and verbal communication skills. Strong problem-solving abilities and analytical thinking. Preferred Experience in Power BI, SharePoint integration, and Azure services. Prior roles in project management or account/client management. Sales-oriented mindset with a focus on customer success. Proficiency in CRM software, reporting tools, and Microsoft 365 ecosystem. IT consulting or managed services experience is a plus. Work on cutting-edge Power Platform solutions for diverse clients. Leadership role with both technical and strategic impact. Collaborative and innovative team culture. Opportunity for growth and certification support in Microsoft technologies. Be part of a growing IT services company based in Ahmedabad. Apply today to accelerate your career as a Power Apps Technical Lead and Account Manager and make an impact through technology and client success. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred).

Vice President of Sales 15+ Years Experience | Ahmedabad We are looking for a highly experienced Vice President of Sales with over 15 years of demonstrated success in enterprise-level direct sales, specifically targeting the USA and Canada markets. The ideal candidate will have a strong background in IT services and software sales, with deep knowledge of the US market dynamics, customer needs, and competitive landscape. Key Responsibilities: Lead and provide strategic direction to the inside sales team to achieve ambitious revenue targets of $2-4 million USD per annum. Develop and execute effective outbound sales strategies focused on solution selling of software development services. Collaborate closely with marketing, product development, and customer support teams to ensure unified market penetration strategies. Identify and engage prospective enterprise customers, driving both acquisition and retention of complex enterprise solutions. Maintain an in-depth understanding of software technologies, industry trends, and market dynamics within the North American IT sector. Deliver compelling presentations and foster long-term client relationships through exceptional communication and customer service. Partner effectively across departments including Sales, Engineering, Development, and Marketing to drive cohesive growth. Frequent travel to USA and Canada is required; prior experience traveling in these markets is essential. Required Skills & Qualifications: 15+ years of direct sales leadership experience with a strong focus on the US and Canadian IT services markets. Proven track record of generating revenues between $2 million and $4 million USD annually. Expertise in complex enterprise solution sales and software development services. Exceptional strategic planning, communication, and leadership skills. Prior experience traveling frequently to the USA and Canada markets. Ability to work collaboratively across multiple functions and teams to meet business goals. Location: Ahmedabad, India

Technical Project Manager Dot Net Responsibilities: Project Management: Lead and manage large-scale software development projects, overseeing a team of 8 to 10 members on projects lasting 6+ months. Develop and execute detailed project and release plans, ensuring compliance with organizational standards and processes throughout the lifecycle. Technical Leadership: Provide hands-on guidance in backend (LAMP stack or .NET) and frontend technologies (ReactJS, NextJS, AngularJS). Utilize expertise in architecture, design, and implementation to ensure the successful delivery of technical solutions. Customer Communication: Serve as the primary point of contact for customers, managing relationships throughout the project delivery process. Develop and maintain a clear communication plan, ensuring regular updates and proactive sharing of relevant information with customers and stakeholders. Agile Methodology: Lead the adoption of Agile practices, facilitating Agile ceremonies and ensuring the team adheres to Agile principles to deliver high-quality software. Problem-Solving & Risk Management: Proactively identify and address potential risks, issues, and roadblocks, utilizing strong problem-solving skills to ensure timely resolution and avoid escalation. Technical Documentation & Presentation: Create wireframes and presentations to clearly communicate technical solutions to clients and stakeholders, ensuring a solid understanding of proposed technology concepts. API & Architecture Expertise: Leverage expertise in REST/SOAP APIs (JSON/XML) and a strong understanding of N-tier and Microservice architectures. Experience with ETL processes is a plus. Requirements: Experience: 10 to 15 years of experience in the software development industry, with at least 5 years in a Technical Project Manager role. Proven experience managing large-scale projects (6+ months), including new development projects with teams of 8 to 10 people. Technical Background: Hands-on experience with backend (LAMP stack or .NET) and frontend (ReactJS, NextJS, AngularJS) technologies. Strong expertise in REST/SOAP APIs, with solid experience in JSON/XML. Familiarity with N-tier and Microservice architecture; ETL experience is a plus. Agile Expertise: Deep understanding and hands-on experience with Agile development methodology and all associated ceremonies. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Proven ability to manage customer relationships and serve as the main interface throughout the project delivery process. Problem-Solving & Risk Management: Strong analytical skills with a proven track record of identifying and solving potential issues before they escalate. Documentation & Presentation: Experience creating wireframes and technical presentations to communicate complex technology solutions effectively to clients.

Social Media Executive Core Social Media Skills: Platform Expertise: Proficient in managing and optimizing social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.) to drive engagement and brand presence. Content Creation: Ability to create compelling and relevant content, including graphics, videos, and written posts, tailored to each platform. Social Media Strategy: Expertise in developing and executing effective social media strategies that enhance brand visibility, engagement, and audience growth. Analytics & Metrics: Skilled in analyzing social media performance using tools like Google Analytics, Hootsuite, and Sprout Social to measure and optimize campaign results. Community Management: Experienced in fostering online communities, engaging with followers, managing comments, and handling customer inquiries promptly. Soft Skills: Creativity: A flair for coming up with innovative ideas for content, campaigns, and audience engagement. Communication: Strong written and verbal communication skills, ensuring effective interactions with followers, stakeholders, and team members. Project Management: Exceptional organizational skills to handle multiple social media campaigns simultaneously and ensure deadlines are met. Adaptability: Flexibility to quickly adapt to new social media trends, tools, and platform updates. Problem-Solving: Ability to address issues or challenges that arise on social media platforms and resolve them in a timely and professional manner. Additional Skills: SEO Knowledge: Understanding of SEO principles to optimize social media content for better discoverability and search engine rankings. Paid Advertising: Experience with social media advertising, including creating, managing, and optimizing ad campaigns across platforms. Influencer Collaboration: Ability to identify and collaborate with influencers to enhance brand awareness and drive engagement through partnerships. Crisis Management: Capable of managing social media crises and maintaining a positive brand image in challenging situations. Basic Graphic Design: Proficient in using design tools such as Canva or Adobe Spark to create visually appealing social media content. Tasks & Responsibilities: Manage Social Media Accounts: Oversee the day-to-day management of social media profiles, ensuring consistent messaging and adherence to brand guidelines. Develop Social Media Strategies: Create and implement strategic plans that align with business goals, focusing on increasing engagement and driving conversions. Analyze Social Media Metrics: Track and analyze key metrics to evaluate the success of campaigns and make data-driven recommendations for improvement. Content Planning: Develop and maintain a content calendar, ensuring timely and relevant posts across various platforms. Engage with Audience: Foster relationships with followers by responding to comments, messages, and engaging in discussions to enhance community building.

Business Development Executive / Senior Business Development Executive Job Overview: Attract new clients and oversee the sales process, driving business growth through innovative strategies. Job Role and Responsibilities: Sales & Marketing Campaigns: Carry out targeted sales and marketing campaigns through various channels, including calls, emails, and social media, to drive business acquisition. Communication: Maintain clear and effective communication with potential and existing clients, responding to inquiries and following up consistently. Client Research & Acquisition: Research potential clients and continuously generate new customer leads by identifying key opportunities in the market. Brand Building: Enhance the company profile and brand image through sustained marketing campaigns, ensuring a strong market presence. Client Relationship Management: Cultivate and maintain mutually beneficial business relationships with both new and existing clients, ensuring long-term partnerships. Client Expectations: Deliver exceptional service that meets or exceeds client expectations, ensuring high levels of satisfaction. Proven Track Record: Demonstrate a strong history of success in a similar role, meeting targets and contributing to business growth. Target-Driven: Maintain focus on meeting commercial targets, acting as a self-starter with a great attention to detail and an ability to work independently. Requirements: Qualifications: Any Graduate/PG/MBA. Shift Timings: US Shift: 5:00 PM to 3:00 AM. Experience: Proven experience in sales, marketing, or a related field, with a focus on business development. Technical Understanding: Familiarity with CAD, BIM, and Revit, with an understanding of how these tools are relevant to the industry. Communication Skills: Strong verbal and written communication skills, essential for building relationships and driving business. Qualification : Any Graduate/PG/MBA.

Job Title: SaaS Business Analyst Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build. About the Role: We are seeking a SaaS Business Analyst with strong eCommerce and CMS experience to help shape and enhance our AI-powered Digital Experience Platform (DXP), Experro. Experro is a software-as-a-service (SaaS) product used by eCommerce brands to deliver blazing-fast, personalized, and high-converting customer experiences. In this role, you will collaborate with product, engineering, and customer-facing teams to translate business goals into actionable requirements. You ll leverage your knowledge of eCommerce platforms (Shopify, BigCommerce, Magento) and CMS/Customer Data Platforms to drive product improvements, enhance user experiences, and influence the product roadmap with data-driven insights. Key Responsibilities: Requirements & Analysis: Gather and document business requirements, user stories, and acceptance criteria for new features, improvements, and product offerings on the Experro platform. Market & Customer Insight: Stay informed on industry trends, competitor offerings, and customer feedback. Translate findings into recommendations that enhance engagement, conversion rates, and user satisfaction. E-Commerce & CMS Expertise: Use your domain knowledge of eCommerce platforms (e.g., Magento, BigCommerce, Shopify) to shape product features and workflows that align with best practices for online stores, content management, and personalized experiences. Product Design Collaboration: Work closely with UX/UI designers to translate the written requirements into accurate feature designs. Cross-Functional Collaboration: Work closely with Leadership, Product, Engineering, and Customer Success teams to ensure alignment, validate features, and address user challenges. Data-Driven Decisions: Use analytics and reporting tools to identify opportunities for improvement, refine features, and continuously enhance the platform s performance and usability. Qualifications: Educational Background: Bachelor s degree in Business, Computer Science, or a related field. Experience: 3+ years of experience as a Business Analyst (or similar role) with hands-on experience in at least one eCommerce platform (e.g., Shopify, BigCommerce, Magento). Familiarity with CMS and Customer Data Platforms is a plus. Research Skills: Strong ability to research new innovations, concepts, competitors, customer needs, and market trends, and translate them into product feature and improvement ideas. Analytical & Technical Skills: Comfortable with APIs, integrations, and standard analytics tools. Ability to translate data into actionable insights. Communication & Collaboration: Clear and concise communicator who can bridge the gap between technical and non-technical teams. Adaptability: Thrive in a fast-paced environment, quickly adjusting to evolving priorities and changing market demands. Innovation: Be a part of a rapidly growing company at the forefront of digital product development and innovation. Impact: Work on products that transform industries and make a positive impact globally. Collaborative Culture: Join a passionate and dynamic team where ideas are valued and collaboration is key. Career Growth: Rapidops offers opportunities for personal and professional development in a fast-paced, high-reward environment. Qualification : Bachelors degree in Business, Computer Science, or a related field.

Job Title: Solution Engineer (Sales) Location: Ahmedabad, India Job Type: Full-time About the Role: As a Sales Solution Engineer for the Experro platform, you will be a key technical liaison between our Sales team and prospective customers. You ll leverage your in-depth product knowledge, industry expertise, and consultative approach to demonstrate how Experro s solutions can meet the unique business and technical requirements of enterprise clients. Partnering closely with Account Executives, you will lead product demonstrations, craft tailored solutions, guide prospects through proof-of-concept engagements, and play a central role in driving platform adoption and revenue growth. Key Responsibilities: Technical Pre-Sales Support: Collaborate with Sales Executives to understand customer needs, present tailored solutions, and deliver compelling product demonstrations that highlight the Experro platform s capabilities and value proposition. Solution Design & Architecture: Work closely with prospects to translate their business objectives and technical requirements into solution designs leveraging Experro s features, integrations, and APIs. Proof-of-Concept Management: Lead proof-of-concept and pilot projects by setting up environments, configuring integrations, and guiding customers through hands-on evaluation, ensuring a smooth and successful technical validation process. Technical Liaison: Communicate prospect feedback, technical challenges, and feature requests to Product Management, Engineering, and Support teams to influence product enhancements and address market needs. RFP/RFI Responses: Participate in the development and review of technical content for proposals, RFPs, and RFIs, ensuring accuracy, clarity, and compliance with customer requirements. Relationship Building: Establish trusted-advisor relationships with prospects technical teams and key decision-makers, positioning Experro as a strategic partner for their digital transformation initiatives. Knowledge Sharing & Enablement: Provide training, best practices, and technical guidance to internal Sales and Customer Success teams to ensure they are well-equipped to communicate Experro s value proposition effectively. Continuous Improvement: Stay current on industry trends, competitive products, and emerging technologies to maintain a strong technical presence and continually refine solution strategies. Qualifications: Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role within the software or SaaS industry. Technical Expertise: Strong understanding of web technologies, APIs, data integrations, and cloud computing. Familiarity with e-commerce, digital experience platforms, or related enterprise software solutions is highly desirable. Communication & Presentation Skills: Exceptional ability to simplify complex technical concepts for non-technical stakeholders. Strong written, verbal, and presentation skills, with a proven track record of delivering compelling product demonstrations. Problem-Solving & Analytical Thinking: Adept at identifying customer challenges, proposing solutions, and articulating technical capabilities in a consultative manner. Comfortable with diving deep into technical details to resolve customer queries. Team Player: Experience working closely with cross-functional teams Sales, Product Management, Engineering, Customer Success to deliver an outstanding end-to-end customer journey. Adaptability & Drive: Self-motivated, highly organized, and able to thrive in a fast-paced environment. Demonstrated ability to handle multiple opportunities simultaneously while meeting deadlines and achieving objectives. Career Growth: Join a fast-growing company with opportunities for personal and professional development. Impact: Work on cutting-edge SaaS solutions impacting global enterprise clients. Dynamic Environment: Collaborate with talented teams and work in a highly innovative, fast-paced environment. Global Exposure: Work with international clients and gain exposure to a variety of industries and challenges. If you're an experienced Solution Engineer with a passion for technology, consultative sales, and SaaS solutions, we d love to have you join our Rapidops team to make a meaningful impact! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Description: Business Development Executive Qualification: Master s Degree in Marketing/HR/Admin (B-Tech background preferred) Skills: Excellent verbal and written communication skills in English Good knowledge of MS Office Strong sales acumen and consultative selling approach Job Description: We are seeking a dynamic and results-driven Business Development Executive to join our team in Prahlad Nagar, Ahmedabad. This role will focus on driving sales, managing the complete sales lifecycle, and helping our company achieve growth by identifying new business opportunities and fostering strong relationships with potential clients. As part of our core team, you will engage in lead generation, branding, and marketing activities while also gaining valuable training in business analytics and other related processes. Key Responsibilities: Sales Life Cycle Management: Manage the full sales life cycle, including prospecting, qualifying, negotiating, and closing deals. Follow up with potential clients to maintain relationships and ensure business growth. Consultative Selling: Work closely with clients to understand their business needs and present customized solutions. Passionately sell solutions by focusing on how our products/services can help clients achieve their business goals. Lead Generation & Research: Use our tools to generate leads and produce detailed reports to track progress. Conduct thorough market research to understand consumer needs and identify ways our solutions can meet those needs. Research potential clients and their industries to tailor solutions that resonate with their requirements. Branding & Marketing: Collaborate with the team on branding and marketing activities to increase the company's visibility. Assist with the development of marketing materials and support digital marketing initiatives. Business Analytics: Receive training in business analytics to understand data-driven sales and marketing strategies. Use business insights to drive decisions, create effective campaigns, and improve client satisfaction. Collaboration: Work as part of a dynamic team, contributing ideas and collaborating to meet organizational goals. Provide feedback on customer requirements and insights to help shape product offerings and business strategies. Desired Skills & Qualifications: Education: Master s Degree in Marketing, HR, or Administration (B-Tech background is highly preferred). Experience: Proven experience in business development or sales is a plus, but fresh graduates with a strong academic background are also encouraged to apply. Experience in consultative selling and handling the full sales life cycle would be an added advantage. Skills: Excellent verbal and written communication skills in English are a must. Strong proficiency in MS Office, including Excel, Word, and PowerPoint. Analytical thinking and ability to understand data to support decision-making. Ability to manage multiple tasks efficiently and work independently. Other Traits: Team player with the ability to collaborate with different departments. A passion for sales and a keen interest in understanding customer needs. Strong time management and organizational skills. What We Offer: Full-time position with a competitive salary and performance-based incentives. Opportunity to gain training in business analytics and other processes essential for career development. Exposure to dynamic, real-world business challenges and the chance to contribute to business growth. A collaborative and supportive team environment. If you are an ambitious individual eager to develop your career in business development while making a significant impact on our company's growth, we invite you to apply. Join our team and help us achieve new heights of success! Qualification : Masters Degree in Marketing, HR, or Administration (B-Tech background is highly preferred).

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with an international presence in the USA, Australia, and India. We have been delivering exceptional craftsmanship in innovative web development, eCommerce solutions, and mobile application development services since our inception. At Bytes, we re committed to providing cutting-edge IT solutions and ensuring the success of our clients across the globe. Roles & Responsibilities: As a Business Development Executive, you will play a pivotal role in generating leads and driving new business for the company. Lead Generation: Research and identify potential clients in the IT services sector, including businesses in need of web development, software solutions, cloud services, and other IT-based solutions. Cold Outreach: Initiate outbound communication via emails, calls, and social media platforms to generate new business leads. Client Relationship Building: Engage with prospects to understand their business needs and offer tailored IT solutions to meet those needs. Collaboration with Sales Team: Work closely with the sales and marketing teams to align outreach strategies and ensure smooth handover of qualified leads. Market Research: Stay updated with market trends, competitor activities, and customer pain points to better position our services and develop a targeted outreach strategy. CRM Management: Maintain and update CRM software (e.g., Salesforce, HubSpot) with accurate client information, outreach activity, and follow-up details. Reporting: Track outreach efforts, client interactions, and sales pipeline to provide regular updates and performance metrics. Skills Required: Experience: 1-3 years of experience in business development, sales, or outreach, preferably in an IT service-based company. Communication: Excellent written and verbal communication skills; the ability to present effectively and build rapport with clients. Sales Acumen: A strong understanding of sales processes, lead qualification, and closing strategies. Technical Knowledge: A basic understanding of IT services and solutions (web development, software services, cloud solutions, etc.). Problem-Solving: Ability to identify customer challenges and offer relevant IT solutions. Tools Proficiency: Experience using CRM tools (such as Salesforce, HubSpot), LinkedIn Sales Navigator, and other sales outreach platforms. Self-Motivated: Ability to work independently, manage multiple tasks, and stay focused on results. What We Offer: Dynamic Work Environment: Work with a collaborative and innovative team. Career Growth: Opportunities for career advancement within the company. Competitive Compensation: Competitive salary and performance-based incentives. Global Exposure: Work with clients from the USA, Australia, and India, and expand your professional network. If you are passionate about IT services and eager to drive business growth through effective outreach, we would love to hear from you!

About Us: Bytes Technolab is a full-range web application development company, established in 2011, with a global presence in the USA, Australia, and India. We specialize in delivering innovative web development, eCommerce solutions, and mobile application development services. Since our inception, Bytes Technolab has been known for its craftsmanship, providing high-quality solutions to businesses worldwide. Roles & Responsibilities: As a Senior Project Manager, you will lead JavaScript, Node.js, eCommerce, and PHP projects through the entire project lifecycle, from planning to execution, ensuring delivery within scope, budget, and timeline. Project Leadership: Lead and manage multiple JavaScript, Node.js, eCommerce, and PHP development projects, ensuring successful delivery within scope, time, and budget. Project Planning & Execution: Develop detailed project plans, coordinate resources, set timelines, and oversee project execution to meet business objectives and quality standards. Problem Solving: Use creative problem-solving skills to address issues as they arise and ensure smooth project progression. Project Deliverables: Ensure that all deliverables adhere to quality standards and client requirements. Full Project Lifecycle Management: Manage all phases of the project lifecycle, including initiation, planning, execution, monitoring, and closure. Stakeholder Communication: Maintain regular communication with stakeholders and provide status reports, addressing concerns and ensuring transparency. Team Leadership: Coordinate and lead project teams, ensuring effective collaboration, and provide guidance to team members throughout the project. Pre-Sales Support: Assist the sales team with pre-sales calls, understanding customer requirements, and presenting tailored solutions. Documentation & Training: Oversee the preparation of user manuals, training materials, and other relevant documents to ensure smooth implementation and handover. Client Satisfaction: Manage customer satisfaction throughout the project, ensuring successful acceptance of deliverables and a smooth transition. Project Management Tools: Utilize project management software tools such as JIRA, Basecamp, and Monday.com for tracking progress, deadlines, and collaboration. Skills & Qualifications: Experience: 8+ years of experience managing JavaScript, Node.js, eCommerce, and PHP projects, with at least 5 years of leadership experience. Project Management Certification: PMP (Project Management Professional) certification preferred. Problem Solving: Strong ability to solve problems creatively and effectively. Tools Proficiency: Familiarity with project management tools like JIRA, Basecamp, Monday.com, and other relevant software. Full Lifecycle Management: Proven experience managing projects through all stages of the lifecycle. Analytical Skills: Excellent analytical skills to assess project progress and resolve issues. Leadership: Extensive leadership experience, with the ability to manage and motivate teams of various sizes. Communication Skills: Strong interpersonal skills and the ability to maintain positive relationships with clients and teams. Education: Bachelor s degree in Engineering, Computer Science, or a related field, or equivalent work experience. Customer Satisfaction: Proven track record of managing customer satisfaction and obtaining project deliverables acceptance. What We Offer: Competitive Compensation & Benefits: A competitive salary package and comprehensive benefits. Work-Life Balance: Flexibility to work remotely within a global team. Career Growth: Opportunities for continuous learning and career advancement in a dynamic environment. Collaborative Culture: Work in a collaborative and innovative environment with talented professionals across the globe. If you are an experienced Project Manager with a strong background in managing complex web development projects and leading teams to success, we would love to hear from you! Bytes Technolab is an equal opportunity employer, committed to creating a diverse and inclusive workplace. Qualification : Bachelors degree in engineering, computer science or related field, or equivalent work experience.

Job Description: We are seeking an experienced and detail-oriented Email Marketing Specialist to join our team. In this role, you will be responsible for managing and executing email marketing campaigns across various customer lifecycles, including prospecting, win-back, nurturing, retention, and transactional emails. You will work closely with other teams to create impactful email campaigns, analyze performance data, and optimize strategies to maximize engagement and revenue generation. Key Responsibilities: Campaign Execution: Produce and execute all email and SMS campaigns, including creating emails from templates, HTML coding, copywriting, asset coordination, quality assurance, and scheduling. Lifecycle Management: Support various strategic programs through manual and triggered campaigns targeting different customer lifecycle stages, including prospecting, win-back, nurturing, post-purchase, loyalty, and retention. Segmentation & Personalization: Build effective target audiences and segments for each campaign, leveraging customer data (e.g., web behavior) to personalize messaging. A/B Testing & Optimization: Develop and execute A/B tests, including subject lines, message content, CTAs, customer cohorts, send times, and new features to optimize performance. Record results and recommend improvements based on testing outcomes. Collaboration: Work with designers and copywriters to optimize email creative and templates, ensuring best practices for engagement and performance. Performance Reporting: Provide regular reports on campaign performance, including opens, clicks, conversions, revenue, and unsubscribes, and recommend strategies for improvement. Rendering & Quality Assurance: Test emails across devices, email clients, and ISPs to ensure proper rendering and user experience for the majority of subscribers. Frequency Management: Mitigate email and SMS frequency to minimize churn while maintaining engagement and aligning with business priorities. Trend Analysis & Strategy: Stay updated on global email marketing best practices, trends, and tools to continually improve campaign effectiveness and customer acquisition, nurturing, and retention. New Technology & Tools: Look for innovative ways to improve email marketing programs, integrating new technologies, tools, and best practices. Skills and Qualifications: Proven experience managing and executing successful email marketing programs. Hands-on experience with marketing automation platforms (e.g., Mailchimp, HubSpot, Marketo). Strong understanding of email regulations and compliance (e.g., GDPR, CASL). Experience with growing, engaging, and analyzing the performance of large email databases. Familiarity with building email marketing campaigns from scratch. Proficiency in Google Analytics, HTML/CSS, A/B testing, and other CMS platforms. Ability to use SQL or similar queries to analyze and report on data. Strong skills in data analytics to interpret data, suggest improvements, and optimize performance. Knowledge of SEO/SEM and how it integrates with email marketing. Excellent written communication and copywriting skills for creating compelling email content. Strong project management skills with attention to detail and ability to manage multiple projects. Experience with email creative, template creation, and testing. Desired Skills: Experience in lead generation through email marketing. Knowledge of testing tools and methods for improving email performance. Ability to suggest innovative strategies based on competitor analysis and global trends. Competitive salary, up to 10,00,000. Be a key player in a dynamic, fast-growing team. Opportunity to drive impactful campaigns with measurable outcomes. Continuous professional development in the latest email marketing tools and best practices. Collaborative environment with a focus on innovation and results. If you are an experienced Email Marketing Specialist with a passion for creating engaging campaigns and driving measurable success, we d love to hear from you. Apply now to join our team and take your career to the next level!

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance ltd. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment; Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels. 5. DECISIONS (Key decisions taken by job holder at his/her end) NA 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work: Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities. External Clients Roles you need to interact with outside the organization to enable success in your day to day work: Mapping of market competition and practices. Meeting with external vendors along with IT. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target. Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 0 to 2 Number of Direct Reports: 0 to 1 Number of Indirect Reports: NA Number of Outsourced employees: 0 to 2 Number of locations: 1 Number of products: 1 Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in Microsoft Office suite. Work Experience 3 to 5 years of relevant experience Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated Qualification : Graduate / Post Graduate

Job Title: Solution Sales - Machinery OEMs About ABB: At ABB, we are dedicated to addressing global challenges. Our core values care, courage, curiosity, and collaboration are key drivers in our commitment to creating sustainable solutions. We believe in the power of diversity, inclusion, and equal opportunities for all, and we are determined to empower individuals to make a difference. Write the next chapter of your ABB story. Reports to: Sales Manager Your Role and Responsibilities: Mission Statement: As part of the Motion Business for Drive Products Division, your mission is to grow the Machinery OEMs business by delivering product bundles and identifying opportunities within both existing and new accounts. You will support the sales team by expanding offerings and helping drive OEM business forward. Work model: On-site #LI-onsite Location: Based in Mumbai, India Your primary responsibilities will include: Budget, Planning, and Execution: Support the Sales Team in the West Region with package solution offerings, identifying potential opportunities and taking full ownership from pre-sales to proof of concept by collaborating with multiple stakeholders. Develop OEM-specific account conversion plans with a focus on HUNT OEMs and strategic partnerships. Utilize a gate model approach to win large OEM accounts, focusing on achieving double-digit growth year on year in serial and machinery OEMs performance. Ensure the budget for assigned clusters (Gujarat and Pune) is met through end-to-end support for retaining converted OEMs, in coordination with channel partners and the technical support team. Market Development: Conduct in-house sales seminars with strong value propositions, working closely with OEMs and channel partners to share success stories and promote ABB products effectively. Develop a clear product positioning strategy that resonates with OEMs and aligns with their business needs. Ownership: Full commitment to meet assigned budget numbers for clusters. Coordinate with the service team for warranty and after-sales support when necessary. Work directly with OEM sales engineers to ensure they meet sales commitments. Collaborate with the operations team to ensure timely and accurate delivery of solutions. MIS (Management Information Systems): Provide regular business updates on product lines and market progress. Prepare and submit monthly MIS reports to stakeholders, detailing sales performance and market activities. Projects and Key Account Management: Track key projects and customer activities systematically to ensure successful execution and business growth. Develop tailored business plans for large OEMs, taking full responsibility for conversion and long-term account management. Qualifications for the Role: Education: Diploma/BE/BTech in Electrical Engineering or a similar discipline. Experience: 5 to 15 years of relevant experience in industrial automation, with a focus on Drives, Automation, and Servo Products (preferred). Skills: Knowledge of product bundles in industrial automation, particularly with Drives, Automation & Servo Products. Strong sales capabilities with a focus on volume and value. Ability to sell solutions and engage with highly demanding OEM clients. Result-oriented and aggressive approach to achieving sales targets. Role Expectations: Focus on systematic business growth by adhering to pricing and channel policies. Consistently meet quarterly targets, including engaging with 30-35 customers per month. Ability to provide comprehensive support to OEMs on all aspects of product offerings, from pre-sales to after-sales. More About Us: ABB Drive Products is a global leader in providing advanced drive solutions to industries, infrastructure, and machine builders. Our products help customers enhance energy efficiency, productivity, and safety. With our combination of world-class products, global scale, and local presence, we make a real difference every day for our customers. At ABB, our people and culture are at the heart of our success. Together, we work to create a sustainable future and empower businesses to achieve their goals. Qualification : Diploma/BE/BTech in Electrical Engineering or a similar discipline.

Job Title: Key Accounts Manager Location: India Job Purpose As a Key Accounts Manager, you will be responsible for driving sales strategies and performance in your assigned market. Your core focus will be on primary sales, secondary sales, and ensuring strong brand presence within the defined territory. You will manage and support the distributor network, ensuring financial and ethical objectives are met in alignment with the division s business strategy. This role empowers you to develop customer management plans, approve credit notes for expiry-related product issues, recommend distributor appointments and credit limits, and plan and optimize resource utilization. You will also participate in strategy execution review meetings to ensure alignment with divisional goals making your role critical to the division s overall success. Roles and Responsibilities Area Business Planning: Develop monthly and quarterly business plans Create strategies for trade activation and sales growth Plan demand generation initiatives and ensure demand fulfillment Monitor actual sales performance and make course corrections as needed Conduct regular prescription audits for Abbott brands and competitor products Build and maintain an up-to-date customer list (doctors, chemists) aligned with therapy and product requirements, maintained both digitally and physically Identify potential towns for business expansion and appoint distributors and customers in alignment with Abbott s business philosophy Business Generation & Development: Achieve monthly, quarterly, half-yearly, and annual sales targets by ethically promoting Abbott products to customers Conduct scientific discussions with doctors and chemists to promote products in clinics and retail outlets Organize CME programs and camps as per divisional strategy and customer needs Execute trade and clinic activations to enhance brand visibility Plan and implement merchandising and sampling activities in line with divisional strategy Support the successful launch of new products by identifying key target customers, conducting pre-launch meetings, and providing effective in-clinic/trade promotions along with valuable feedback to the company Customer Management: Implement your customer management plan to ensure complete customer coverage, meeting the following KPIs: 100% coverage of target doctors Achieve the required call average per customer segment as defined by the division/therapy Gather market intelligence and monitor retailer-level inventory management, aligning with product profiles and marketing strategies Brand Management: Ensure visibility and availability of Abbott brands at retail outlets as part of brand promotion strategies Plan and participate in retail meets, market blitz campaigns, and other promotional events to drive sales growth Qualifications Education: B.Sc. or B. Pharma (mandatory) Experience: Minimum 2 years of experience in pharmaceutical sales (preferred) Key Skills Excellent communication and interpersonal skills Strong business planning and analytical abilities Expertise in customer relationship management Proactive with problem-solving mindset Ability to coordinate with cross-functional teams Familiarity with pharma market dynamics and competitor strategies Abbott offers a dynamic work environment, excellent career growth opportunities, and the chance to work with industry-leading products that make a real difference to patients lives. Join us to be part of a purpose-driven team shaping the future of healthcare. Qualification : B.Sc. or B. Pharma (mandatory)

Job Title: Sales & Business Development Manager Yarn, Fiber & Fabrics Department: Sales & Business Development Location: Ahmedabad Open Positions: 2 Experience: Minimum 5 years in Domestic Yarn Sales & Marketing Education: B.Tech / M.Tech in Textile / MBA in Marketing (Experience in the domestic textile market will be preferred) Role Overview: The Sales & Business Development Manager is responsible for generating leads, converting them into business opportunities, and achieving targeted sales and profitability goals by selling yarn, fiber, and fabrics. This role also involves leading the company s efforts to develop new products and markets by meeting customers, promoting products, collecting market insights, and formulating competitive strategies. Key Responsibilities: 1. Lead Generation & Business Development: Identify and develop leads, convert them into business, and achieve targeted sales, margins, and timely collections. 2. Customer & Supplier Relationship Management: Build and maintain long-term relationships with domestic customers and suppliers in the assigned territory to ensure sustainable growth and profitability. 3. Market Networking: Develop a strong network with key stakeholders in customer and supplier organizations, trade bodies, vendors, and other industry players. 4. Timely Payment Collection: Ensure 100% on-time payment collection and report any deviations promptly to the company. 5. Market Trend Monitoring & Product Development: Monitor market trends, identify opportunities for new product development, and source new products to stay ahead of the competition. 6. Customer Base Expansion: Acquire new customers while providing exceptional service to existing clients to expand the customer base and successfully close business deals. Qualification : B.Tech / M.Tech in Textile / MBA in Marketing (Experience in the domestic textile market will be preferred)

Description This is a full-time on-site role for a Sr. Business Development Executive. The Sr. Business Development Executive will be responsible for new business development, account management, and communication related to information technology services. The role will involve building and maintaining client relationships, identifying business opportunities, and driving growth through effective sales strategies and solutions. Experience 3 years to 5 years of experience IT Services Industry Experience only Looking for an Immediate Joiner Responsibilities New Business Development and Business Development skills Strong knowledge and understanding of Information Technology Developing and executing sales plans to meet and exceed monthly and quarterly sales goals Maintaining and updating sales, marketing, and business development documentation Generating Business with different social platforms like LinkedIn Knowledge of Bidding Portals like Upwork, Freelancer, etc. Excellent communication and interpersonal skills Ability to effectively manage client accounts Qualifications Experience in IT services industry only Proven track record in achieving sales targets Technical knowledge of open-source technologies Understanding of mobile development trends Strong analytical and problem-solving abilities Job Benefits 5 days working Referral Bonus Policy Reward & Benefit Employee Training Sessions Incentive Bonus Policy Annual Trip Team celebrations One-to-one mentorship Early leave and Late Coming policy

Salesforce Tech Lead Job Location : Ahmedabad, Gujarat Experience : 8 Years Job description Develop and maintain custom Salesforce solutions including Apex classes, triggers, and Lightning Web Components to support critical business functions and meet project objectives, client requirements Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully Create seamless integrations between Salesforce and other business applications, using both native and custom-coded solutions Analyzing and understanding business requirements, business processes, functional requirements, cross-functional needs and system capabilities Make recommendations to improve efficiencies through development and adoption of best practices and standardized procedures Participating in scheduled and ad-hoc meetings and contributing to overall project deliverables Conduct code review to ensure that system changes meet business requirements and goals, fulfil user requirements, and identify and resolve systems issues Work collaboratively with internal team members to design a solution that will meet the customer business requirements Design and implement custom objects and advanced functionality, based on strategic initiatives and project roadmap. Work with client to gather new requirement, business engagement and manage Salesforce team members Requirements 8+ Years hands on experience working on salesforce implementation and managed services . Experience in SFDC Platform Design and Implementations . Exceptionally collaborative, flexible, and adaptable when working with customers and various teams . Excellent communication skills, both written and verbal, capable of relaying technical information to business stakeholders and business information to co-workers . Strong organizational, interpersonal, and analytical skills with attention to detail . Strong analysis skills with the ability to troubleshoot complex systems issues . Proficient in Salesforce customization, configuration, and development. Working experience on Apex, Visualforce, Triggers and Flows. Working experience of SFDC lightning and Lightning Web Components . Good understanding of Salesforce capabilities, best practices and limitations and the ability to communicate those to key stakeholders clearly. Prior experience in leading/mentoring team is preferred. One or more Salesforce certifications (Platform Developer 1 or 2) is highly preferred. Working experience of 3rd party integrations. Knowledge in JIRA is preferred Experience working in Agile development environments.

Description We are seeking a dynamic and experienced Product Manager to join our team. The Product Manager will be responsible for overseeing the development and execution of our product roadmap. Will work closely with cross-functional teams, including engineering, design, marketing, and sales, to define product requirements, prioritize features, and drive product development efforts. The ideal candidate is passionate about creating innovative solutions, has a strong understanding of market trends and customer needs, and is adept at leading teams to deliver successful products. Responsibilities Develop and maintain the product roadmap, ensuring alignment with business goals and objectives. Gather and prioritize product requirements based on customer feedback, market research, and competitive analysis. Collaborate with engineering and design teams to translate requirements into actionable user stories and product specifications. Lead agile product development processes, including sprint planning, backlog grooming, and release management. Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement. Work closely with marketing and sales teams to develop go-to-market strategies and drive product adoption and revenue growth. Stay informed about industry trends, emerging technologies, and competitive landscape to identify new opportunities and drive innovation. Serve as a product evangelist, communicating product vision, features, and benefits to internal stakeholders and external customers. Requirements Bachelor s Degree or MS in Engineering or equivalent 5+ years of product management experience in a technology-driven environment, with a proven track record of delivering successful products to market. Strong analytical skills and ability to translate complex data and insights into actionable product strategies. Excellent communication and collaboration skills, with the ability to effectively influence and align cross-functional teams. Experience working in agile development methodologies and familiarity with tools such as JIRA, Confluence, and Slack. Deep understanding of user-centered design principles, UX/UI best practices, and product management frameworks. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. Qualification : Bachelors Degree or MS in Engineering or equivalent 5+ years of product management experience in a technology-driven environment, with a proven track record of delivering successful products to market.