Customer Success Jobs in Pune

Job Title: Java Architect Integration Engineering Location: Pune Team: Integration Engineering About Anchanto Anchanto is a global SaaS technology company that powers eCommerce automation and logistics solutions for enterprises and 3PLs. Our Integration Engineering team develops scalable, high-performance integrations connecting our products with marketplaces, ERPs, WMS, OMS, and other enterprise systems across the globe. We are looking for a seasoned Java Architect to lead the design, development, and delivery of our integration framework, guide engineering best practices, and define the technical vision for integrations that serve businesses worldwide. As a key driver of innovation, you will also champion the adoption of AI tools to enhance productivity, code quality, and development processes. The Role As a Java Architect Integration Engineering, you will: Define integration architecture standards, design patterns, and development best practices to ensure scalable and robust solutions. Lead the end-to-end design and development of integrations with a variety of internal and external systems, utilizing Spring Boot and modern Java frameworks. Collaborate closely with customers to understand their integration requirements, business processes, and objectives. Work with the solution team to document and finalize integration designs, architecture, and data mappings. Champion AI-driven development practices by integrating tools like Cursor AI and other AI-assisted coding solutions into the team s workflow. Partner with Product Management, Pre-Sales, and Implementation teams to translate business needs into actionable technical designs. Guide and mentor engineers, fostering a culture of technical excellence, innovation, and AI adoption within the integration team. Play a hands-on role in building Proof-of-Concepts (POCs), solving complex integration challenges, and driving mission-critical deliveries. Collaborate with leadership to define the roadmap for integration products and platform capabilities. Key Responsibilities Architect and oversee the implementation of integration solutions, leveraging Spring Boot, REST APIs, messaging systems, and event-driven architectures. Define and enforce integration design patterns (e.g., EAI, ESB, SOA, pub/sub, ETL) to ensure reusability, scalability, and maintainability. Lead technical discovery sessions with customers to understand integration requirements and create clear, actionable solution blueprints. Collaborate with internal solution architects, product managers, and customer success teams to ensure integration feasibility and alignment with business objectives. Introduce and evaluate AI-powered development tools, integrating solutions like Cursor AI, GitHub Copilot, and others into the engineering process to improve efficiency, code quality, and documentation. Promote a culture of AI-first problem solving in architecture design, code reviews, and automation within the team. Establish frameworks and automation to accelerate the onboarding of new integrations. Evaluate and recommend technologies, tools, and cloud services (primarily AWS) to optimize integration performance and scalability. Review solution designs and code to ensure adherence to architectural principles and coding standards. Support pre-sales activities with architecture diagrams, integration approaches, and technical feasibility assessments. Lead technical discussions with external partners, vendors, and enterprise customers to ensure alignment on integration strategies and solutions. Required Skills & Experience 15+ years of software development experience, with at least 3+ years as an Architect. Strong hands-on expertise in Java (Java 8+), Spring Boot, and microservices architecture. Solid understanding of integration patterns, enterprise architecture, and middleware solutions. Experience with REST APIs, messaging systems (Kafka, RabbitMQ), and data transformation (e.g., JSON, XML, CSV). Proficiency with AWS cloud services relevant to integration, such as API Gateway, Lambda, SQS/SNS, ECS, RDS, etc. Familiarity with CI/CD pipelines, Git workflows, branching/merging strategies, and code quality tools. Linux proficiency and experience with shell scripting. Experience building connectors/adapters for ERP, WMS, OMS, CRM, or eCommerce platforms is a plus. Exposure to integration tools such as TIBCO, Informatica, SnapLogic, WebMethods, or MuleSoft is advantageous. Strong problem-solving skills, with the ability to think out-of-the-box and adapt to evolving priorities. Excellent communication and leadership skills, with the ability to influence teams across functions. Bonus / Good to Have Experience in AI-assisted development, especially using tools like Cursor AI, GitHub Copilot, Tabnine, or similar. Familiarity with prompt engineering and integrating AI APIs (e.g., OpenAI, Anthropic) into developer tooling or backend services. Understanding of ML Ops principles and how AI models can be integrated into enterprise applications. A proven track record of evangelizing AI adoption in engineering teams to enhance productivity and foster innovation. Work on global integration projects for a leading SaaS platform serving top-tier retailers, brands, and logistics companies. Lead impactful projects utilizing cutting-edge Java, Spring Boot, AWS, and AI-driven development tools. Collaborate with a globally distributed product and engineering team in an innovation-driven environment. Contribute to the future of Anchanto s integration platform, shaping scalable and robust solutions for enterprises worldwide.

Job Title: Engineering Manager Order Management System (OMS) Location: Pune Role Overview: As the Engineering Manager Order Management System (OMS), you will be responsible for leading the design, development, and continuous evolution of a large-scale, distributed eCommerce platform. This platform processes high transaction volumes and integrates with complex third-party systems. You will manage a full-stack engineering team, ensuring system scalability, performance, and resilience while fostering a culture of ownership, technical excellence, and collaboration. Key Responsibilities: Own the full product lifecycle: Lead the conceptualization, architecture, design, implementation, deployment, and maintenance of the OMS and its integrations. Lead and mentor a team of 10+ engineers, guiding them through technical challenges and driving both backend and frontend development efforts to successful delivery. Architect scalable, distributed systems that handle high volumes of orders, inventory updates, and third-party data exchanges across the platform. Drive eCommerce integration strategy, collaborating with various systems including marketplaces, ERPs, WMS, payment gateways, and 3PLs to ensure robust data synchronization. Take technical ownership of both backend and frontend components, from database schema and API design to UI architecture and performance optimization. Establish and enforce engineering best practices, including coding standards, CI/CD workflows, observability, and security compliance, to ensure consistency and quality across the team. Be **hands-on** when necessary actively contributing to code, reviewing critical modules, and troubleshooting complex production issues. Ensure high availability, scalability, and data integrity in every design decision, embedding performance and security into the development lifecycle. Collaborate cross-functionally with Product, QA, DevOps, and Customer Success teams to ensure alignment between technical delivery and business priorities. Recruit and develop talent within the team, conducting technical interviews and nurturing a strong engineering culture. What You ll Bring: 12+ years of software engineering experience, with at least 4 5 years of hands-on experience in Ruby on Rails (RoR) backend development. Proven success in building and scaling distributed, event-driven systems that can handle high transaction volumes and complex integrations. Strong Angular expertise: Experience leading teams to deliver rich, responsive web applications. Deep knowledge of eCommerce and OMS domain concepts, including order lifecycle, inventory management, shipments, returns, and third-party partner integrations. Expertise in PostgreSQL/MySQL: Proficiency in schema design, query optimization, and performance tuning. Familiarity with RESTful APIs, webhooks, and common integration patterns for external systems. Experience working with cloud platforms (preferably AWS) and managing CI/CD pipelines for continuous deployment and delivery. Proven experience as an Engineering Manager or Technical Lead, with a track record of mentoring engineers and managing delivery across multiple engineering modules. A passion for building reliable, secure, and performant systems that deliver measurable business impact and enhance the customer experience. Excellent communication, organizational, and problem-solving skills, with the ability to effectively manage complex technical challenges. A strong sense of ownership, self-motivation, and a growth-oriented mindset, always striving to improve processes and systems. Nice to Have: Experience with microservices, asynchronous job processing, or message queues (e.g., Sidekiq, Resque, RabbitMQ). Exposure to SaaS or multi-tenant architectures. Familiarity with containerization (e.g., Docker) and monitoring tools (e.g., Grafana, ELK, Prometheus). Understanding of API versioning, rate limiting, and data consistency patterns in large-scale distributed systems. Innovative Environment: Work on a high-impact eCommerce platform that powers complex integrations and supports millions of transactions globally. Leadership Opportunity: Lead and mentor a talented team of engineers while driving technical strategy and best practices. Career Growth: Be part of a rapidly growing company with opportunities to develop both technically and professionally in a collaborative, dynamic environment. Impactful Work: Your work will directly impact the success of a highly scalable, high-performance platform that serves leading global businesses. If you are an experienced engineering leader with a passion for building scalable and resilient systems in the eCommerce domain, we would love to hear from you!

Pre-Sales Executive Experience: 0 1 year Location: Pune About Amura Amura Marketing Technologies is a next-generation MarTech company delivering end-to-end marketing and sales solutions to leading Indian brands. Our philosophy of Marketing Engineered combines innovative design, engineering, and technology to provide cutting-edge marketing solutions. Role Overview As a Pre-Sales Executive, you will play a key role in qualifying leads through research, outreach, and client engagement. You will support the sales team by managing client communications, scheduling meetings, and maintaining CRM records, contributing to business growth across the PAN India region. Key Responsibilities Conduct lead qualification through research, phone calls, emails, and LinkedIn prospecting. Develop new business by prospecting, following up on marketing leads, and nurturing existing client relationships. Schedule appointments for Sales Managers with potential clients. Clearly explain service offerings and pricing details to prospects. Perform prompt and consistent follow-ups via calls, emails, LinkedIn, and WhatsApp. Manage CRM and sales tools to ensure smooth communication with the sales team. Handle cold calling and campaign leads effectively. Excellent verbal communication and email writing skills. Results-driven, persistent, and motivated to meet sales targets. Strong time management and prospecting skills. Ability to handle rejection professionally and maintain a positive attitude. Customer-focused with excellent telephone sales and service skills. Professionalism and a proactive approach in maintaining business relationships.

Team Lead Account Management Location: Pune Experience: 3+ years Employment Type: Full-Time About Amura Amura Marketing Technologies is a next-generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands across India. Guided by the philosophy of Marketing Engineered , we blend creativity, data, and technology to craft innovative marketing strategies that drive measurable results. Role Overview We are looking for a dynamic and experienced Team Lead Account Management to lead client strategy, execution, and servicing across multiple digital projects. This role involves managing a team of account managers, driving campaign performance, and ensuring seamless coordination between internal teams and clients. You'll be responsible for delivering marketing strategies that align with client goals and deliver measurable impact. Key Responsibilities 1. Marketing Strategy & Execution Develop and implement comprehensive, data-driven marketing strategies tailored to client objectives. Ensure strategies are aligned with industry best practices and designed to drive measurable engagement and conversions. Lead full-funnel strategy development across awareness, consideration, and conversion stages. 2. Team & Project Management Manage, mentor, and guide a team of junior account managers. Allocate tasks effectively to ensure timely, high-quality project delivery. Collaborate cross-functionally with creative, content, media, and tech teams to execute campaigns efficiently. 3. Client Engagement & Servicing Act as the primary point of contact for clients, ensuring proactive communication, updates, and relationship management. Understand client briefs in depth and translate them into actionable strategies. Maintain high client satisfaction through consistent service quality and strategic value. 4. Campaign Management Oversee the execution of campaigns across multiple digital platforms. Monitor performance, troubleshoot issues, and optimize in real-time to maximize ROI. Report campaign results with insights and next steps for growth. 5. Digital Platforms & Tools Proficient in platforms such as: Google Ads & Google Analytics Meta (Facebook) Business Manager Demand-Side Platforms (DSPs) and programmatic advertising tools Ability to leverage analytics tools to inform campaign performance and optimization. Must-Have Skills Strong command of full-funnel marketing strategies and their implementation. Proven expertise in performance marketing, including ROI optimization and attribution modeling. Ability to conceptualize and execute impactful marketing campaigns. Experience translating strategy into operational execution with a focus on timelines and outcomes. Strong communication and leadership skills with the ability to liaise between clients and cross-functional teams. Desired Qualifications & Experience Minimum 3 years of experience in digital marketing and account management, preferably in an agency setting. Prior experience in client strategy, servicing, and project management. Hands-on experience managing a team of 6 or more people. Ability to manage multiple projects simultaneously in a fast-paced environment. Strong analytical mindset with the ability to turn data insights into actionable strategies. Excellent interpersonal and decision-making skills with a high degree of ownership. Who You Are You thrive in a fast-paced, high-growth environment. You re a strategic thinker with attention to detail and a drive for results. You take ownership, stay proactive, and are relentless in project execution. You re a natural leader, a strong communicator, and a team player. You enjoy solving problems, learning new tools, and contributing to a dynamic work culture. Apply now and join Amura in shaping the future of marketing.

Job Title: Technical Support Engineer II Location: Pune Experience: 2 5 Years Company: TraceLink Department: Support and Service Company Overview: TraceLink s innovative software solutions and Opus Platform empower the pharmaceutical industry to digitize their supply chain, enhancing compliance, visibility, and decision-making. Our technology helps reduce disruptions in medicine supply, ensuring patients worldwide receive the treatments they need. Founded in 2009, TraceLink has expanded to 8 offices globally, with over 800 employees and more than 1,300 customers across 60+ countries. We are recognized as an industry leader by Gartner and IDC, and celebrated for our positive company culture by Comparably. Position Overview: As a Technical Support Engineer II, you will play a vital role within our Support and Service organization to ensure customer success and satisfaction. Your technical expertise and problem-solving skills will be key to helping customers implement and utilize TraceLink s Life Sciences Cloud solutions effectively. This role requires strong interpersonal skills combined with experience in web applications, UNIX systems, scripting, and troubleshooting complex technical issues. Key Responsibilities: Engage directly with customers and internal teams to understand, document, troubleshoot, and resolve technical issues efficiently Develop and improve standard troubleshooting procedures and tools for recurring issues Collaborate closely with Product Management, Engineering, and Quality Assurance teams to facilitate timely resolution of customer-reported problems Provide excellent customer communication and ensure timely updates on issue status Skills and Qualifications: Proven experience supporting proprietary, enterprise-level software applications Strong customer-oriented communication skills with a professional, friendly attitude Excellent verbal and written communication abilities Strong analytical mindset with great attention to detail Proficiency with UNIX command line, especially in parsing and analyzing data sets Bachelor s degree in Computer Science, Information Technology, or a related field 2 to 5 years of experience in a technical support or troubleshooting role Ability to read, parse, and manipulate technical data formats such as XML, EDI, CSV Working knowledge of B2B communication protocols like AS2, SFTP, and Web Services Experience with scripting languages (e.g., Perl, Python, Shell) is a plus Familiarity with supply chain software and pharmaceutical industry knowledge preferred Flexibility to work shifts across Americas, EMEA, and India/APAC time zones (daytime, evening, and overnight) Work with cutting-edge cloud technology impacting patient safety worldwide Collaborate with a global, high-performing team Opportunity for career growth in a fast-paced, innovative environment Support an industry leader with a commitment to employee growth and culture Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)

Sales & Marketing Manager Location: Pune Experience: 5 10 years Education: Any Graduate Job Type: Full-Time Job Overview We are seeking a dynamic Sales & Marketing Manager to lead our sales team and drive customer success initiatives. This role requires a proven leader with strong experience in client acquisition, sales strategy, and customer retention. The ideal candidate will have expertise in CRM solutions, sales management, and building lasting customer relationships. Key Responsibilities Sales Management: Lead Generation & Pipeline Management: Oversee and manage the sales pipeline, ensuring consistent lead generation, qualification, and timely follow-ups. Client Acquisition: Lead the sales team to acquire new clients by offering tailored CRM and business process solutions. Sales Strategy & Execution: Develop and implement effective sales strategies aimed at driving revenue growth and meeting business targets. Relationship Building: Establish and nurture strong relationships with prospective clients, understanding their needs and offering comprehensive, customized solutions. Team Development & Performance: Provide leadership, training, and coaching to the sales team to improve skills, meet KPIs, and achieve team objectives. Customer Success Management: Client Onboarding & Implementation: Ensure seamless onboarding for new clients, helping them implement CRM systems and related services effectively. Customer Retention & Expansion: Develop and execute strategies to enhance customer satisfaction, reduce churn, and generate expansion opportunities within existing accounts. Strategic Consultation: Act as a trusted advisor, helping clients optimize the value they get from CRM, data management, and business process solutions. Upselling & Cross-selling: Identify opportunities for upselling and cross-selling additional services, working closely with the sales team to expand our services within existing client accounts. Customer Health Monitoring: Regularly track and monitor client health, anticipating challenges and proactively addressing any risks. Reporting & Metrics: Measure and report on the effectiveness of sales and customer success initiatives, including key metrics like customer satisfaction, churn, and sales performance. Qualifications & Skills 5-10 years of experience in sales management and customer success, ideally in CRM or related services. Proven ability to drive sales, enhance customer retention, and improve overall customer satisfaction. Strong leadership capabilities, with experience in managing and coaching sales teams. Excellent communication, interpersonal, and relationship-building skills. Ability to develop and execute sales strategies and customer success plans. Familiarity with CRM platforms such as Salesforce, HubSpot, etc., is a plus. Upselling and cross-selling experience is highly valued. Qualification : Any Graduate

Senior Business Support Specialist Location: Pune Department: Customer Operations Technical Support Job Type: Full-Time About Entrata Founded in 2003 by a group of innovative college students, Entrata has grown into a global leader in property management software. Our award-winning platform supports property owners, managers, and residents through a comprehensive suite of tools, including rent payments, leasing, maintenance, marketing, insurance, and communication solutions. With over 2,200 team members across the U.S., India, Israel, and the Netherlands, Entrata combines the energy of a startup with the reliability of an established enterprise. Our culture thrives on innovation, transparency, and bold thinking. We are committed to creating a better living experience for everyone, everywhere. Role Overview We are seeking a Senior Business Support Specialist to serve as a semi-technical expert for a specific product suite within our platform. This role involves in-depth technical analysis, advanced ticket resolution, proactive incident management, and strategic collaboration with product and engineering teams. You will act as an escalation point for complex issues, drive operational improvements, mentor other team members, and ensure high-quality support delivery. This position requires technical acumen, problem-solving skills, and a drive for continuous improvement. Key Responsibilities Serve as the subject matter expert and primary escalation point for complex technical issues within a product suite. Analyze incident trends and perform root cause analysis (RCA) to recommend product and process improvements. Create and maintain knowledge documentation including step-by-step resolutions, screen captures, and video tutorials. Collaborate closely with product and engineering teams to address systemic issues and influence future enhancements. Lead resolution efforts for high-impact or major incidents and coordinate cross-functional responses. Mentor and guide support team members, providing training on incident patterns and RCA best practices. Act as a strategic partner for product suite leaders, offering proactive technical guidance and insights. Uphold high support standards and take ownership of delivering excellent results. Demonstrate strong commitment to the Entrata brand through high-impact, solution-focused interactions. Required Qualifications 3+ years of hands-on experience in technical/functional support, implementation, or production support roles. Proven experience performing incident analysis and identifying opportunities for proactive improvement. Strong technical and business application understanding with a fast learning curve for new technologies. Ability to work effectively in a dynamic, matrixed environment. Exceptional communication skills with a collaborative, team-first approach. Experience in creating training resources such as video tutorials and documentation. High accountability and a goalkeeper mindset in maintaining quality and reliability. Preferred Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. Excellent analytical and troubleshooting skills with a customer-first mindset. Demonstrated experience implementing proactive support interventions and scalable processes. Growth-oriented mindset with a track record of supporting high-growth organizations. Strong presentation skills to communicate insights and patterns to stakeholders. Experience working closely with product, engineering, training, and customer success teams. Nice to Have Experience supporting live services or business applications using PHP and MS SQL Server. Familiarity with enterprise-level customer support environments. Ability to use data trends to improve customer experience and product reliability. Work with a globally recognized leader in proptech Be part of a collaborative, high-impact team Opportunities for career growth and learning Dynamic work environment with a focus on innovation and excellence Qualification : Bachelors degree in Information Systems, Computer Science, or related field

E-Commerce Marketing Executive Location: Pune, Maharashtra Function: Marketing Experience: 2 3 Years Education: Graduate or Postgraduate in Marketing Management / Communication Job Summary: We are seeking an enthusiastic and results-driven E-Commerce Marketing Executive to support our B2B e-commerce platform. The role involves executing marketing strategies to generate leads, engage and retain subscribers, and enhance the platform s visibility and impact. You ll work closely with cross-functional teams to drive customer acquisition, enable online sales, and improve user engagement through targeted campaigns, events, and content marketing. Key Purpose of the Role: To implement and manage marketing initiatives that drive new lead generation, nurture existing users, and increase engagement and retention on the BiofuelCircle B2B e-commerce platform. Key Responsibilities: Campaign Management Create awareness through blogs, articles, and participation in industry events and conferences Run targeted digital campaigns (industry-wise and region-wise) to acquire new customers Nurture leads via email sequences, newsletters, webinars, and video content Develop compelling case studies, customer testimonials, and value demonstration assets Online Sales Enablement Communicate platform value propositions through marketing collaterals and training tools Facilitate and promote educational webinars Deploy digital content to guide customers through the sales funnel from awareness to conversion Work with Sales, Inside Sales, and Customer Success teams to deliver integrated campaigns Subscriber Engagement & Retention Launch subscriber engagement initiatives, promotions, and product-specific campaigns Reactivate inactive users through targeted marketing touchpoints Customer Events & Trade Shows Expand regional presence by participating in local exhibitions, industry events, and roadshows Customer Insights & Feedback Conduct customer feedback surveys and interviews to extract actionable insights Use customer data to improve marketing content and engagement strategies Ideal Candidate Profile: Educational Background: Graduate/Postgraduate in Marketing, Communication, or a related field Professional Experience: Experience in B2B SaaS, e-commerce, or industrial marketing Proven track record in online lead generation, email marketing, webinars, and content marketing Technical Competency: Proficiency in MS Office Experience with email and WhatsApp marketing tools Knowledge of Canva or other graphic design platforms Strong content writing skills are a plus Presentation & Communication Skills: Excellent written and verbal communication Ability to clearly communicate marketing messages to both internal and external audiences Soft Skills: Confident, analytical, and assertive Strong team player with a collaborative approach Opportunity: Join a fast-growing company in India s bio-energy sector and work alongside a passionate and high-performing team. This role offers meaningful exposure to digital marketing in a high-impact, sustainability-driven business environment. Supervision & Collaboration: Reports to: E-Commerce Marketing Lead Collaborates with: Sales, Inside Sales, Customer Success, and Product teams Qualification : Graduate or Postgraduate in Marketing Management / Communication

Logistics Infrastructure Executive Location: Pune, Maharashtra Function: Operations Experience: 3 4 Years Education: Master s Degree in Supply Chain Management Job Summary: We are seeking a resourceful and data-driven Logistics Infrastructure Executive to support the optimization of biomass transportation on the BiofuelCircle platform. This role involves planning transportation networks, managing logistics assets, implementing tracking technologies, and ensuring compliance all aimed at improving supply chain efficiency and reducing operational costs. Key Purpose of the Role: To develop and manage logistics infrastructure, including transport planning and equipment sourcing, to enable seamless and cost-effective biomass deliveries on the BiofuelCircle platform. Key Responsibilities: Transportation Network Planning Analyze transport routes and modes to design an optimized, cost-effective logistics network Identify operational bottlenecks and propose efficiency-enhancing strategies Equipment Procurement & Management Source, rent, or lease trucks, trolleys, tractors, and other logistics assets Monitor usage and maintenance of logistics equipment to ensure readiness and reliability Technology Implementation Integrate GPS and other tracking technologies for real-time logistics monitoring on the platform Work with internal tech teams to align digital tools with logistics operations Regulatory Compliance Ensure logistics infrastructure adheres to safety, environmental, and transportation regulations Liaise with regulatory bodies as needed to meet compliance standards Budget Management Develop and manage logistics budgets Conduct vendor negotiations to optimize infrastructure costs Stakeholder Coordination Collaborate with operations, technology, commercial, and regulatory teams Build relationships with external logistics partners and equipment vendors Ideal Candidate Profile: Professional Experience: Hands-on experience with logistics stakeholders such as fleet operators, owner-driver vehicles, or truck manufacturers Exposure to data-driven organizations or platforms is preferred Technical Competencies: Strong grasp of transportation and supply chain principles Ability to interpret large datasets to identify operational improvements and cost savings Personal & Interpersonal Skills: Analytical thinker comfortable with data-backed decision-making Strong communication and collaboration skills to work across functions and with partners Self-motivated, creative problem solver, and accountable team player Opportunity: This role offers an exciting growth opportunity within India s emerging bioenergy ecosystem. As a Logistics Infrastructure Executive, you will work at the intersection of sustainability and logistics innovation, helping to unlock the bioenergy potential of the country through smart and scalable logistics solutions. Supervision & Collaboration: Reports to: Head Operations Desk Collaborates with: Platform Operations, Logistics, Sales, and Customer Success Teams Qualification : Masters Degree in Supply Chain Management

Job Title: Enablement Specialist Location: Pune, Maharashtra, India Travel: Up to 10% About BMC At BMC, trust is more than a word it s our way of working. We are an award-winning, inclusive, and dynamic workplace where diversity is celebrated and innovation thrives. Giving back to our communities is part of our culture, and we believe in helping every employee achieve balance, success, and personal growth. Your achievements will be recognized, your voice heard, and your individuality celebrated. We help our customers become Autonomous Digital Enterprises by empowering them with forward-thinking solutions and we never stop innovating. The Opportunity Join our BMC Academy team as an Enablement Specialist, where you'll play a key role in designing, developing, and delivering impactful training and enablement programs for our Customer Success organization. You'll collaborate with cross-functional teams, subject matter experts (SMEs), and stakeholders to build world-class enablement content that empowers teams to drive value and performance across the customer lifecycle. If you're passionate about adult learning, creative content development, and enabling others to succeed this is the role for you. Key Responsibilities Design and develop engaging enablement content such as Instructor-Led Trainings (ILTs), eLearning modules (WBTs), videos, infographics, playbooks, assessments, and more using instructional design best practices. Create training programs around onboarding, product/service offerings, strategic initiatives, and soft skills for Customer Success teams. Ensure consistent tone, messaging, and branding across all enablement materials. Partner with stakeholders, SMEs, and cross-functional teams (Product, Marketing, Sales Enablement) to gather inputs and align on enablement goals. Plan and facilitate live enablement sessions coordinate invites, run dry runs, host kickoff segments, and support participant engagement and Q&A. Use a Learning Management System (LMS) to manage learning content, assign courses and learning paths, and generate reports on participation and completion. What You ll Bring 3 4 years of experience in enablement, instructional design, or learning & development Strong understanding of adult learning principles and instructional design methodologies Experience creating diverse digital learning assets: presentations, videos, infographics, cheat sheets, playbooks, FAQs, and assessments Excellent written and verbal communication skills able to simplify complex topics and confidently present in live or virtual settings Proficiency in tools like MS Office, Canva, Camtasia, Articulate Rise & Storyline, and experience working with LMS platforms Skilled in video editing, content organization, multitasking, and collaborating with SMEs and cross-functional stakeholders A self-starter with a growth mindset, ready to take initiative and adapt to evolving needs Join over 6,000 talented professionals around the globe who are driving innovation Work in a culture that champions authenticity, inclusion, and continuous learning Be part of an organization that recognizes your unique contributions and potential Grow your skills through exposure to leading technologies and global best practices If you re excited about this role and BMC s mission, we encourage you to apply. We welcome diverse perspectives and believe they drive better outcomes for everyone. BMC is an equal opportunity employer committed to building a workplace that reflects the diversity of our communities.

Job Title: Associate Renewal Sales Representative Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we do business. We re an award-winning, culturally diverse, and inclusive organization where innovation, community, and balance matter. Our teams celebrate each other s success and support one another every step of the way. We believe that empowered employees deliver empowered results and we never stop evolving. We help our customers become Autonomous Digital Enterprises by freeing up time, space, and resources to focus on what matters most. The Opportunity BMC is looking for a motivated Associate Renewal Sales Representative to join our high-performing Renewals team. In this role, you will play a key part in supporting renewal operations through quote preparation, contract analysis, and collaboration with cross-functional teams. It s a role built for someone with strong analytical and Excel skills who s eager to learn, grow, and eventually move into a full Renewal Sales position. If you're passionate about data, automation, and creating a seamless customer experience this is your launchpad. Key Responsibilities Prepare timely, accurate renewal quotes for customer contracts 90 120 days before expiration. Review contracts to validate pricing, ensure compliance with commercial/legal terms, and identify key renewal insights. Leverage Excel (pivot tables, formulas, Power Query) and data visualization to build dashboards and track trends. Use AI tools and automation platforms to streamline workflows and support SOP development. Collaborate internally on pricing, customer value messaging, and contract positioning strategies. Maintain Salesforce.com (SFDC) records to ensure pipeline accuracy and data hygiene. Conduct revenue analysis to validate billing, revenue recognition, and account alignment. Submit accurate order documentation for processing and invoicing. Build strong relationships with internal teams across Sales, Legal, Finance, Rev Rec, Order Services, and Customer Success. Track and analyze non-renewals, including reasons for churn and recovery opportunities. Contribute to bi-weekly forecast reporting and offer actionable, data-driven recommendations. Develop a solid understanding of BMC s product and service offerings to support renewal conversations. Proactively support strategic account planning by using insights to help drive customer retention. What You Bring 2+ years of experience in Sales, Renewals, Customer Success, or a similar role (preferably in SaaS/software). Advanced skills in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, formulas, charts, Power Query). Experience in data analytics, trend analysis, and building reports or dashboards. Familiarity with AI tools or automation platforms to improve efficiency. Strong knowledge of contract structures, pricing models, and renewal processes. Experience with Salesforce.com, Zuora, or similar CRM/quote-to-cash systems (a plus). Excellent attention to detail, organization, and multitasking abilities. Effective communication skills, both written and verbal. Ability to work independently and as part of a cross-functional, global team. Willingness to support global time zones (EMEA, APJ, NA) when needed. Growth Path This role offers a clear career path into a Renewal Sales Representative position. High performers will: Take ownership of renewal quotas and customer accounts Lead customer negotiations and value-based conversations Receive mentorship from senior sales leaders Participate in enablement programs focused on strategic selling and commercial acumen A global team of 6,000+ talented professionals A culture that supports individuality, inclusion, and growth Opportunities to work with cutting-edge tools and enterprise customers A strong focus on career development and internal mobility That s okay at BMC, we value curiosity, growth, and diversity. If you re excited about this opportunity, we encourage you to apply. BMC is proud to be an equal opportunity employer.

Job Title: Staff Data / Machine Learning Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva, the autonomous data security company, delivers data protection on autopilot through a 100% SaaS, fully managed platform that secures and recovers data from all threats. The Druva Data Security Cloud guarantees data availability, confidentiality, and integrity providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. Trusted by over 6,000 customers worldwide including 65 of the Fortune 500 Druva safeguards business-critical data in today s connected world. Backed by over $350M in venture capital, Druva protects more than 200 PB of data globally and offers a $10 million Data Resiliency Guarantee against cyber threats. The Role & Team: Join Druva s Business Intelligence team, where data drives key insights and fuels operational and strategic decisions. As a Staff Data/Analytics/ML Engineer, you will lead the development of data-to-insights recommendation engines and drive collaboration across teams to deliver impactful, data-driven solutions. This is a high-impact role working alongside expert engineers and product leaders, leveraging industry-leading data platforms and tools. What You ll Do: Bridge the gap between data engineering, analytics, and machine learning to unlock actionable business insights. Collaborate cross-functionally with Product, Engineering, GTM, and Customer Success teams to build data-driven solutions that enhance decision-making and business outcomes. Design, build, and maintain scalable data pipelines and infrastructure supporting analytics, machine learning, and operational workflows. Develop and optimize data models for efficient analytics and reporting across large datasets. Lead feature engineering, model training, and deployment pipelines for real-time and batch ML/AI applications. Drive architectural improvements in data governance, observability, and platform scalability. Evaluate and implement cutting-edge data tools and platforms including Reverse ETL, MLOps, and DataOps frameworks. Mentor and guide data engineers, analysts, and ML practitioners, fostering technical excellence and collaboration. Translate complex business requirements into technical deliverables, prioritizing initiatives that maximize impact. What We Are Looking For: Bachelor s or Master s degree in Computer Science, Data Science, Engineering, Statistics, or a related field. 7+ years experience spanning data engineering, analytics engineering, and machine learning with a strong technical foundation in all three areas. Expertise in modern data stacks: Snowflake, dbt, Airflow, Spark, and cloud platforms (AWS, GCP, Azure). Proficiency with BI and analytics tools such as Looker, Sigma, Tableau, Power BI, or equivalents. Strong skills in SQL, Python, and distributed data processing frameworks (Spark, Dask, etc.). Experience designing and maintaining data pipelines, ETL/ELT workflows, and data transformations for analytics and ML use cases. Familiarity with ML frameworks like TensorFlow, PyTorch, Scikit-learn, and MLOps lifecycle management. Deep knowledge of data modeling, architecture, and governance best practices. Proven problem-solver who thrives in ambiguity and designs robust data solutions. Experience working in Agile environments with strong prioritization and collaboration skills. Excellent communication skills, capable of simplifying complex technical topics for non-technical stakeholders. Bonus Points For: Experience with Generative AI, LLMs, and integrating AI into business workflows. Knowledge of streaming architectures (Kafka, Kinesis, Pub/Sub) and real-time analytics. Familiarity with Data Contracts, Data Quality frameworks, or Data Mesh architectures. Experience with Reverse ETL tools such as Salesforce, Census, Hightouch, or Segment for operational analytics. If you re passionate about driving data innovation at scale and want to work in a dynamic environment protecting the world s critical data, Druva invites you to join our team! Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, Statistics, or a related field.

Job Title: Technical Support Engineer Company: Druva Location: Pune, Maharashtra, India About Druva: Druva enables cyber, data, and operational resilience for organizations worldwide with the Data Resiliency Cloud the industry s first and only SaaS solution at scale. Druva simplifies data protection, streamlines governance, and delivers data insights, helping customers accelerate cloud adoption. Trusted by thousands of enterprises, including 60 of the Fortune 500, Druva eliminates complex infrastructure and management costs, delivering robust data resilience across multiple geographies and clouds. About the Role: Join Druva s Global Customer Support team, a group of highly skilled engineers dedicated to resolving complex technical issues and enhancing the customer experience. As a Technical Support Engineer, you ll be on the front lines of delivering exceptional support for Druva s innovative cloud-based data protection products. This role offers a dynamic and challenging environment where you ll develop your skills while directly impacting customer success and satisfaction. What You ll Do: Provide technical support for Druva s products as part of a 24x7x365 global support team. Collaborate with team members to troubleshoot and resolve complex technical issues. Analyze logs and exceptions to identify root causes and improve product usability and customer experience. Contribute to knowledge management by documenting solutions as Knowledge Base articles. Develop and implement productivity tools to tackle complex technical challenges. Escalate unresolved issues to appropriate teams while maintaining clear communication with customers at all levels. Follow established troubleshooting methodologies to diagnose, reproduce, and resolve issues. Engage in continuous learning through training and e-learning courses. Work closely with Quality Assurance and Engineering teams to identify, report, and resolve product defects. Utilize remote support tools and case management systems such as Salesforce, JIRA, and Zoom. Meet and exceed Service Level Agreements (SLAs) for all customer support channels. Who You Are: Minimum Qualifications: Bachelor s degree in a technical field or equivalent experience. 3+ years of relevant technical support or similar experience. Strong written and verbal communication skills. Good understanding of backup and recovery concepts, including disaster recovery, backup types, and replication. Experience with Operating Systems administration: Windows, Linux, Solaris, Unix. Familiarity with cloud infrastructure such as AWS, VMware Cloud, or other public cloud providers. Knowledge of server backup applications and troubleshooting security-related issues. Skilled in troubleshooting using tools like Wireshark, tcpdump, Procmon, Perfmon. Basic understanding of storage technologies (SCSI, SAN, iSCSI, NAS). Hands-on experience with VMware, Hyper-V, and Nutanix technologies. VMware Certified Professional (preferred). Nutanix Enterprise Administrator certification (preferred). Knowledge of backup and recovery for databases like Microsoft SQL and Oracle. Ability to troubleshoot integration issues between SaaS and on-premises applications. Experience creating customer-facing documentation. Experience with deployment and configuration is a plus. If you are passionate about customer success, technical problem-solving, and working with cutting-edge cloud technology, Druva offers an exciting environment where you can grow your career and make a tangible impact. Qualification : Bachelors degree in a technical field or equivalent experience.

Position: Product Delivery Engineer Location: Pune (Onsite/Hybrid) Type: Full-Time Department: Engineering Experience Level: Experienced About the Role We re looking for a Product Delivery Engineer who s passionate about solving complex problems and delivering high-impact software solutions. If you're eager to work across the full stack, thrive in a fast-paced environment, and want to build resilient, scalable products using modern cloud technologies this is the role for you. What You'll Be Doing Design and contribute to robust, scalable features on AWS and Azure cloud platforms. Implement critical end-to-end features that drive real value. Write high-quality, well-tested, maintainable code. Manage your own tasks, deadlines, and deliverables with minimal supervision. Collaborate across teams and tech stacks with a willingness to learn and adapt. Participate in code reviews, offer mentorship, and help elevate the team s technical bar. What You Bring to the Team Technical Skills Frontend: React.js, React Native, or Angular. Backend: Experience with one or more of Python, Java, Node.js, Golang, or C#. Familiarity with cloud platforms (AWS, Azure) and a strong interest in cloud-native development. Solid foundation in computer science fundamentals including: Data structures and algorithms Networking basics (TCP/IP, ports, firewalls) Database principles (schema design, indexing, optimization) Hands-on experience with relational and NoSQL databases like MySQL, SQL Server, DynamoDB, or Cosmos DB. While full-stack experience is preferred, we also welcome specialists with deep frontend or backend expertise. Soft Skills & Mindset A responsible, ownership-driven attitude toward features and deliverables. A natural leader and mentor who leads by example. Excellent communication and interpersonal skills. Ability to build trust and collaborate effectively with cross-functional teams. Enthusiastic about learning and applying agile software delivery best practices. Join us to build cutting-edge products that scale and grow alongside a team that values curiosity, craftsmanship, and collaboration.

Customer Success Specialist Location: Pune, India Experience: 2+ years Job Type: Full-Time (On-site, US Shift) About ProMobi Technologies ProMobi Technologies is a leading Enterprise SaaS company based in Pune, India. Their product portfolio includes Unified Endpoint Management (UEM), Push-to-Talk communication, Consumer Finance, and HaaS. A key product, Scalefusion, provides cloud-based MDM solutions trusted by startups and Fortune 500 companies alike. About the Role As a Customer Success Specialist for Scalefusion, you'll play a critical role in managing the post-sales customer lifecycle. You ll be the bridge between customers and internal teams, ensuring a smooth onboarding experience, driving product adoption, and ultimately maximizing customer satisfaction and retention. Key Responsibilities Relationship Management: Serve as the primary point of contact for customers, providing ongoing support and strategic guidance. Customer Onboarding & Training: Guide new customers through product setup, deliver training sessions, and ensure early success. Support & Troubleshooting: Address user issues, resolve product-related queries, and coordinate with tech teams when necessary. Usage Monitoring: Analyze product usage trends to detect problems early and suggest optimization strategies. Revenue Growth: Identify upsell and cross-sell opportunities aligned with customer goals. Customer Advocacy: Relay feedback and feature requests to internal teams, acting as the customer s voice. Retention: Drive customer engagement and loyalty through consistent communication and value delivery. What You Bring Education: Bachelor s degree in Business, Marketing, or related field (or equivalent experience). Experience: 1 2 years in a customer-facing role, ideally in Customer Success or Account Management. Communication: Excellent verbal and written communication skills, with the ability to simplify complex technical concepts. Tools: Familiarity with CRM and ticketing platforms like Hubspot or Jira. Mindset: Empathetic, proactive, customer-centric, and comfortable working in a target-driven, fast-paced SaaS environment. Availability: Willingness to work US business hours (India night shift) from the Pune office. Bonus Skills Experience in the SaaS industry Understanding of Customer Success practices and metrics Multilingual communication abilities Qualification : Bachelors degree in Business, Marketing, or related field (or equivalent experience)

Job Title: Product Specialist (Sales) Location: Pune, India Employment Type: Full-Time About the Role: We are looking for a Product Specialist (Sales) to drive the adoption and sales of scanO Air (AI Robot) within the dental industry. You will be a key player in educating customers, conducting product demos, and participating in on-the-ground sales efforts to promote our AI-powered products for clinics and hospitals. Key Responsibilities: Sales Execution: Lead the efforts to nurture and close leads for scanO Air and other scanO AI products. Drive adoption within the dental industry and ensure consistent revenue growth. Product Expertise: Develop and maintain an in-depth understanding of the scanO AI ecosystem (including scanO Air and scanO Engage). Stay updated on features, benefits, and potential applications to effectively address client needs. On-Ground Sales Efforts: Represent the company at dental conferences, seminars, and exhibitions to market the AI solutions to clinics and hospitals. Product Demos: Provide detailed product demos via Google Meet/Zoom for prospective customers, showcasing the features, benefits, and value of scanO products. Training & Education: Conduct training sessions for dental professionals and staff to ensure they understand the capabilities and advantages of the scanO AI products, driving enhanced usage and satisfaction. Market Research: Continuously monitor industry trends, competitor products, and advancements in dental technology. Provide valuable insights that will help shape the product strategy and positioning. Feedback Collection: Actively collect and analyze customer feedback to improve product features, enhance user experience, and inform future development. Required Skills and Qualifications: Sales Experience: Previous experience in sales within the healthcare, dental, or technology sector (AI products are a plus). Product Knowledge: Ability to quickly grasp and communicate the technical and practical aspects of AI-based products. Strong Communication: Excellent communication and presentation skills, particularly for delivering remote demos and interacting with both technical and non-technical stakeholders. Industry Knowledge: Familiarity with the dental industry and understanding of key challenges faced by dental professionals, clinics, and hospitals. Technical Aptitude: Comfortable learning and demonstrating AI-powered products and tools. Event Participation: Willingness to attend industry events, conferences, and trade shows to engage with potential clients and increase product awareness. Training Skills: Ability to conduct training sessions that enable end-users to maximize product adoption. Market Insight: Ability to stay on top of market trends and provide feedback that supports both sales and product development strategies. Impactful Work: Be part of a growing team and help drive the adoption of cutting-edge AI technology in the dental industry. Growth Opportunities: Work in a dynamic and innovative environment, offering opportunities for career development. Competitive Compensation: Attractive salary with potential bonuses tied to sales performance. Collaborative Team: Work with a motivated, mission-driven team focused on making a difference in dental care. If you are passionate about AI technology, sales, and the dental industry, and are excited about making a real impact, we would love to hear from you!

Calsoft is the preferred product engineering services partner to ISVs in the Storage, Networking, Virtualization, Cloud, IoT, and Analytics domains. Our solution accelerators and frameworks augment go-to-market plans and expedite product launches to meet customers business goals. With its US headquarters in San Jose and India headquarters in Pune, Calsoft also has a presence in Bengaluru. Job Brief Calsoft is looking for talented Cloud Sales Professionals who can play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. Join us in our efforts to simplify lives with technology. Location: Bangalore / Pune Work Hours: 4 PM to 1 AM IST Responsibilities As the introductory face of Calsoft, we ll rely on you to provide the energy and personality to build our brand and gain the trust of prospective customers. You ll be responsible for: Building and developing executive relationships with customers and working to grow new relationships. Influence long-term strategic direction and serve as a business partner. Negotiating and managing entire sales cycles, and presenting to C-level executives in corporate and global customers. Leading account strategy to generate and develop business growth opportunities, working collaboratively with Principals to maximize business results within the territory. Understanding customers technology footprint, strategic growth plans, business drivers, and technology strategy. Driving business development, accurately forecasting, and achieving strategic goals by leading customers through the entire business cycle. Meeting and exceeding sales targets and KPIs. Representing the organization at trade exhibitions, events, and demonstrations. Providing support and recommendations for clients. Requirements 4+ years of experience in Cloud sales. At least 2+ years of experience in Google Cloud sales. Excellent communication skills (both speaking and writing). Highly energetic, motivated, and self-managed individual. Good understanding or hands-on experience with PaaS, IaaS, Kubernetes, Containers, and Microservices services. Knowledge of the Software-as-a-Service (SaaS) market and cloud technology.

Join Entrata: Lead the Charge in Transforming Property Management Software Position: Product Owner Location: Pune, India About Entrata Since 2003, Entrata has been at the forefront of revolutionizing property management. What began as a group of visionary college students changing the way rent is paid online has grown into a global leader in the industry. Our award-winning software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, and we continue to reshape the landscape of property management worldwide. With over 2200+ team members across the globe, from Utah to Texas to India, Entrata blends the energy of a startup with the stability of an established leader. Our values of innovation, transparency, and teamwork drive everything we do. If you re looking for an opportunity to make a tangible impact in an exciting industry, Entrata is the place for you. Position Overview: Product Owner Entrata is seeking a Product Owner to drive the development and delivery of innovative product features that will enhance the customer experience, streamline logistics processes, and optimize delivery operations. As a core member of our product team, you ll work closely with cross-functional teams, including UX designers, software architects, and developers, to deliver top-notch software solutions. If you re passionate about making a difference and have a background in product ownership or business analysis in a software environment, this role is for you. What You ll Do: Shape the Product Roadmap: You will develop and execute the product roadmap for delivery-related features, ensuring alignment with business objectives and customer needs. Manage Backlogs & Prioritize: Define and prioritize product requirements, user stories, and acceptance criteria. Organize and maintain the product and team backlogs to keep the development teams on track. Collaborate Across Teams: Work with stakeholders across development, customer success, and UX teams to ensure smooth communication and timely product delivery. Translate User Needs into Features: Connect with different user personas, understand their tasks, and work closely with the UX teams to capture their requirements. Drive Product Evolution: Study competing products and features, identify industry trends, and inform product development based on your findings. Oversee Product Lifecycle: Manage the development, testing, and release of product features, ensuring that quality is maintained and deadlines are met. Continuous Improvement: Analyze product performance metrics and gather customer feedback to continuously iterate on and improve product features. Act as the Subject Matter Expert: Provide expert guidance on delivery operations to internal teams and clients, supporting them with insights and best practices. Stay Ahead of the Curve: Stay updated on industry best practices and technological advancements in delivery management to ensure Entrata s products remain cutting-edge. What You Bring: Education & Experience: A Bachelor s degree in Computer Science, Engineering, or a related field. You bring 3+ years of experience in product management or a related role, preferably in the software industry. Agile Expertise: You are familiar with agile development methodologies and tools (such as Jira), and you can apply them to optimize delivery processes. Clear Communication: You excel in written and verbal communication, with the ability to translate complex requirements into actionable plans and articulate them clearly to stakeholders. Analytical & Problem-Solving Skills: You have a strong ability to analyze data and solve problems, ensuring that product features meet the highest standards of quality. Collaboration Skills: Your ability to work with cross-functional teams is unmatched. You understand how to leverage the collective expertise to deliver exceptional results. Nice to Have: SaaS Experience: Experience working in the SaaS industry or with property management software is a plus. Certifications: You hold relevant certifications like CBAP, SAFe for PO, or Design Thinking for Product Management. SQL Knowledge: Familiarity with optimizing SQL queries and understanding database triggers is an advantage. Data Tools Proficiency: Experience with product analytics and data visualization tools like Amplitude, Tableau, or Power BI. Property Management Insight: Any experience or understanding of the property management industry will help you hit the ground running. Career Growth: Entrata fosters a Be valued, Create value culture, empowering you to grow both personally and professionally. Health & Wellness: Choose from world-class medical, dental, vision insurance, plus life assistance programs to keep you and your family covered. Work-Life Balance: Enjoy generous time off to recharge and prioritize your well-being. Financial Stability: Take advantage of RSUs, ESPP, retirement plans, and more to secure your future. Collaborative Culture: We believe in the power of teamwork and diversity. At Entrata, we encourage innovative thinking, personal development, and mutual respect. Entrata isn t just a place to work it s a place to grow, to innovate, and to help shape the future of property management. If you're ready to join a dynamic team that s making a difference on a global scale, we d love to hear from you. Qualification : Bachelors degree in computer science, engineering, or a related field.