Customer Success Manager Jobs in Coimbatore

Job Title: Customer Success Manager (CSM) Location: Coimbatore Experience: 2 to 4 years Open Positions: 1 Educational Qualification: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience & Skills: 2 4 years of experience in customer success, account management, or a related role preferably in ERP or software-based industries. Strong communication and interpersonal skills, with the ability to build lasting client relationships. Excellent problem-solving abilities and a proactive, customer-first approach. Experience managing multiple accounts and balancing competing priorities. Familiarity with ERP, CRM, or SaaS platforms is a strong advantage. Proficiency in Hindi and English (spoken and written). Job Responsibilities: Manage the successful delivery of customer projects, ensuring deadlines and expectations are consistently met. Coordinate with internal teams to schedule, execute, and track project progress. Prepare and present regular updates and reports for senior management and stakeholders. Delegate tasks effectively across teams and monitor performance and deliverables. Identify potential project risks and opportunities; proactively suggest mitigation strategies. Drive initiatives to improve customer satisfaction, project profitability, and overall efficiency. Organize and lead stakeholder and project team meetings, capturing minutes and follow-ups. Act as the primary liaison between clients and internal teams to ensure alignment on project goals and deliverables. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Customer Success Specialist B2B SaaS | Full-Time | Coimbatore, Tamil Nadu About Kovai.co Kovai.co is a leading software company delivering powerful enterprise solutions and SaaS products to over 2,500 businesses worldwide. Our product suite includes: BizTalk360 Advanced monitoring and analytics for Microsoft BizTalk Server Turbo360 End-to-end observability platform for Azure services Document360 AI-powered knowledge base software for growing teams Headquartered in the UK, with a strong R&D presence in Coimbatore, we are on track to reach $30 million in annual revenue, and we re just getting started. "UK Headquarters. Indian Innovation. Global Impact." Role: Customer Success Specialist Location: Coimbatore, Tamil Nadu Type: Full-Time Industry: B2B SaaS, Customer Experience, Enterprise Software As a Customer Success Specialist at Kovai.co, you'll play a key role in ensuring customers maximize the value of our products. You'll work closely with clients to build strong relationships, resolve issues, and ensure long-term satisfaction and retention. Key Responsibilities Client Relationship Management: Manage a portfolio of customers, ensuring high levels of engagement, satisfaction, and retention. Customer Data Analysis: Use customer data insights to enhance user experience and improve product adoption. Retention & Growth: Identify opportunities to maximize value, reduce churn, and support upselling strategies. Issue Resolution: Act as the primary point of contact for customer inquiries, ensuring timely and effective resolution. Customer Success Process: Follow established best practices to ensure consistent and high-quality support. Cross-Functional Collaboration: Work with sales, product, and support teams to ensure a seamless customer journey. Ideal Candidate Profile 1 3 years of experience in a Customer Success, Account Management, or Client Support role ideally within a B2B SaaS environment Experience using CRM tools (e.g., HubSpot, Salesforce, or Zoho CRM) Strong problem-solving skills and ability to manage multiple customer accounts effectively Excellent communication skills (written and verbal) Ability to present product value to customers via demos, webinars, or onboarding sessions Self-starter with a proactive, organized, and detail-oriented approach Be part of a fast-scaling SaaS company with global reach Work with an enthusiastic team focused on innovation, impact, and collaboration Great culture, learning environment, and opportunities for growth Competitive compensation and a vibrant office in Coimbatore Equal Opportunity Statement Kovai.co is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and experiences and are dedicated to creating an inclusive workplace for everyone. If you're excited to be the voice of the customer and drive meaningful impact, apply now. Our team would love to connect with you!

Job Title: Product Manager SaaS | Full-Time | Coimbatore, Tamil Nadu About Kovai.co Kovai.co is revolutionizing enterprise software with powerful SaaS products like: BizTalk360 Comprehensive monitoring and analytics for BizTalk Server Turbo360 End-to-end observability platform for Azure services Document360 AI-powered knowledge base software With UK headquarters and innovation rooted in India, we re on a rapid growth path targeting $30 million in annual revenue and we re just getting started. Your Role: Product Manager Location: Coimbatore, Tamil Nadu Employment Type: Full-Time Industry: Enterprise Software, B2B SaaS As a Product Manager at Kovai.co, you will own the complete product lifecycle from ideation through launch and optimization, delivering solutions that delight users and drive business growth. Key Responsibilities Drive end-to-end product lifecycle management for our SaaS products. Define product strategy, roadmap, and feature prioritization aligned with business goals. Create clear use cases, user stories, and detailed requirements to guide development. Collaborate closely with design, engineering, and marketing teams to ensure timely, high-quality releases. Analyze product usage data and customer feedback to continuously improve usability and user experience. Lead cross-functional initiatives to launch new features and enhancements successfully. Who You Are 2 4 years experience in product management or software implementation. Strong software engineering background combined with hands-on product management experience. Proven track record managing products through full life cycles in SaaS environments. Proficient in data analysis and modeling with tools like Excel and Google Analytics. Skilled problem-solver with great attention to detail and execution focus. Excellent written and verbal communication skills with an ability to articulate business challenges and solutions. Experience working in Agile/Scrum development teams is preferred. Be part of a fast-growing SaaS company with global reach and ambitious goals. Work alongside passionate teams focused on innovation, customer success, and impact. Opportunity for professional growth and learning in a vibrant culture. Equal Opportunity Employer Kovai.co is committed to fostering diversity and inclusion in the workplace. We welcome candidates from all backgrounds and provide equal opportunities to build rewarding careers. If you re driven to lead impactful products that power businesses worldwide, apply now to join Kovai.co where passion meets purpose.

Sourcing Specialist (RFP Sourcer) Location: Coimbatore, Tamil Nadu Experience: Minimum 2+ Years Work Mode: Work From Office (WFO) About the Role: We are seeking a skilled Sourcing Specialist (RFP Sourcer) with 2+ years of experience in pre-sales, solution consulting, or sales engineering to join our team in Coimbatore. This role involves collaborating closely with sales teams to craft compelling technical solutions, manage RFP responses, and deliver impactful demos that drive client confidence and business growth. Key Responsibilities: Collaborate with sales and solution teams to understand customer requirements and design tailored technical solutions. Translate business needs into detailed solution architectures, workflows, and integration models. Create and deliver engaging product demos, proof-of-concepts (POCs), and technical walkthroughs to prospective clients. Customize presentations and proposals addressing client-specific pain points and business goals. Respond to technical objections effectively to build trust in the proposed solutions. Contribute to RFPs, RFIs, and technical proposal documents alongside proposal and sales teams. Support pricing, configuration, and customization of solutions as per client demands. Prepare comprehensive solution documentation including diagrams, use cases, and architectural descriptions. Work cross-functionally with product, engineering, delivery, and customer success teams to ensure alignment with product roadmaps and capabilities. Collect client feedback during engagements and communicate insights for product improvements. Stay updated on industry trends, competitor offerings, and emerging technologies to maintain a competitive edge. Represent the company as a subject matter expert (SME) during client meetings, webinars, and industry events. Required Skills & Qualifications: Bachelor s degree in Computer Science, Engineering, Business, or related discipline. Minimum 2 years of experience in pre-sales, solution consulting, sales engineering, or a similar technical sales role. Strong presentation, communication, and client-facing skills. Experience in proposal writing, solution design, and creating product demos. Proficiency with CRM systems (Salesforce preferred), RFP management tools, and solution design software. Solid technical understanding aligned with SaaS, Cloud, IT infrastructure, or related domains. Work on cutting-edge solutions in a dynamic pre-sales environment. Collaborate with diverse teams to innovate and deliver business value. Grow your career with ongoing learning, mentorship, and development opportunities. Be part of a supportive and collaborative workplace culture with a focus on excellence. Apply Now If you have a passion for technology solutions and a knack for building strong client relationships through tailored RFP responses and demos, join us as a Sourcing Specialist (RFP Sourcer) in Coimbatore! Qualification : Bachelors degree in Computer Science, Engineering, Business, or related discipline.

We are currently seeking a highly motivated and experienced Area Business Manager to join our retail team. As an Area Business Manager, you will be responsible for overseeing and managing the retail operations within your designated area. This is a key leadership role where you will be responsible for driving sales, achieving targets, and ensuring the overall success of our retail stores. Responsibilities: - Develop and implement strategic plans to drive sales growth and achieve business objectives within the retail sector - Manage and oversee the performance of multiple retail stores within the designated area - Monitor and analyze sales data, market trends, and competitor activities to identify opportunities for improvement and growth - Provide guidance and support to store managers in achieving sales targets and delivering exceptional customer service - Conduct regular store visits to ensure compliance with company policies, procedures, and visual merchandising standards - Collaborate with cross-functional teams to develop and execute marketing and promotional campaigns to drive footfall and increase brand awareness - Recruit, train, and develop retail staff to ensure a high level of product knowledge and customer service skills - Monitor inventory levels and ensure adequate stock availability to meet customer demands - Build and maintain strong relationships with key stakeholders, including suppliers, landlords, and local community organizations Requirements: - Bachelor's degree in Business Administration, Retail Management, or a related field - Proven experience as an Area Business Manager or similar role within the retail industry - Strong leadership skills with the ability to motivate and inspire a team - Excellent analytical and problem-solving abilities - Exceptional communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Proficient in Microsoft Office Suite and retail management software - Willingness to travel within the designated area as required Qualification : Bachelor's degree in Business Administration, Retail Management, or a related field

Position: Technician QA In Process Inspection Location: Coimbatore Department: QA In Process Inspection Employee Type: Staff Purpose of the Role Responsible for **in-process, dimensional, and final inspection** of products. Ensure timely stage-wise, final inspection, and **First Article Inspection (FAI)**. Prepare and maintain quality documentation and reports. Conduct product and process audits. Ensure adherence to **Quality Management System (QMS)** and customer quality requirements. Handle **non-conformances** and ensure corrective and preventive actions are implemented. Key Responsibilities & Accountabilities Inspection & Quality Control Perform **in-process, dimensional, and final inspections** to achieve quality targets. Execute QC activities to reduce **COPQ (Cost of Poor Quality)** and scrap. Ensure highest quality output that meets customer expectations in a cost-effective manner. Carry out critical inspections and ensure job closure by technicians, accurately recorded in **route cards/Oracle system**. Quality Documentation & Reporting Prepare and maintain **quality plans** complying with drawings, process documents, and customer requirements. Prepare **FAI documents (Form 1, 2, and 3) as per AS9102** for allocated projects. Inspect full and partial FAI parts and verify associated documents and reports. Maintain records as per **TQM, AS9100, Nadcap**, and customer standards. Audits & Continuous Improvement Conduct **product and process audits** as per audit schedules. Raise alerts for non-conformance/deviations and ensure resolution. Verify implementation of **Corrective Actions and Preventive Actions (CAPA)**. Analyze quality data to identify trends and participate in **New Product Development (NPD)** to identify quality requirements. Team Coordination & Training Allocate work to technicians and monitor shift-wise progress. Provide **on-the-job training and guidance** to new joiners. Track operator performance, provide feedback, and support skill development. Dimensional & Material Inspection Conduct **dimensional inspections** of composite parts, metallic parts, and tooling as per inspection plans. Prepare, review, and maintain inspection reports for composites, metallic parts, and tooling. Required Skills & Competencies Knowledge of **dimensional inspection techniques** for composites, metallic parts, and tooling. Familiarity with quality standards such as **AS9100, Nadcap**, and customer-specific requirements. Strong **documentation and reporting skills**. Ability to identify process improvements and implement corrective actions. **Team coordination, mentoring, and training** capabilities. **Analytical thinking** and proficiency in using advanced quality control tools.

Job Title: Technical Manager Electronics NPD Quality Department: ETG Location: Coimbatore Experience Required: 10 15 Years Education: B.E / B.Tech in ECE, EEE, or EIE M.E / M.Tech in ECE, EEE, or EIE Job Summary: We are seeking an experienced and detail-oriented Technical Manager Electronics NPD Quality to lead quality assurance activities for instrument clusters and driver information systems. The ideal candidate will ensure robust implementation of automotive quality standards throughout the product development lifecycle, serve as a key liaison with customers, and drive continuous improvement in product and process quality. Key Responsibilities: Act as the primary point of contact for customer quality concerns, managing complaints, identifying root causes, and ensuring effective resolution. Oversee and implement quality systems including APQP, PPAP, and core tools, ensuring compliance with automotive industry standards. Perform detailed root cause analysis (RCA) and implement corrective and preventive actions for issues arising during new product development (NPD). Apply quality methodologies such as 7QC Tools, 8D, and structured problem-solving techniques to improve product quality and reliability. Collaborate with cross-functional teams (CFTs) and customers to ensure smooth and successful new product introductions (NPIs) for electronic displays and clusters. Ensure design quality by enforcing best practices such as Design for Manufacturability (DFM) and Design for Assembly (DFA). Lead failure analysis and circuit troubleshooting for PCBAs and electronic components during development and validation phases. Support hardware and software validation, with specific focus on instrument clusters and driver information system technologies. Maintain a strong customer-centric mindset, aligning quality deliverables with customer expectations and program milestones. Technical Skills & Requirements: Proven expertise in NPD Quality Systems, including APQP, PPAP, IATF 16949, and the 5 Core Tools. Deep understanding of instrument cluster and driver information system technologies. Strong background in failure analysis, circuit analysis, and electronic troubleshooting. Hands-on experience in software and hardware validation of automotive electronics. Familiarity with DFM, DFA, and product integration into automotive dashboards. Excellent communication and interpersonal skills with a demonstrated ability to manage customer quality expectations effectively. Strong analytical and problem-solving skills, with a structured approach to quality improvement initiatives. Qualification : M.E / M.Tech in ECE, EEE, or EIE

Senior Information Security Analyst Location: Coimbatore, India Experience: 8 12 Years Job Type: Full-Time Reports To: Head of Information Security About MaxVal MaxVal started in 2004 as an Intellectual Property (IP) services company, with a strong focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Long before digital transformation became an industry norm, MaxVal was already developing technology-enabled IP solutions. Over time, these tools evolved into enterprise-grade products that we now deliver to over 600 clients globally. Backed by a team of 725+ professionals, we continue to innovate to ensure customer and employee success in a rapidly evolving industry. Job Summary We are seeking a Senior Information Security Analyst to join our growing team in Coimbatore. In this role, you will be responsible for strengthening MaxVal s security posture by managing and upgrading our security infrastructure, enforcing data protection protocols, and ensuring compliance with international standards. You will work closely with various business and technical teams to ensure the confidentiality, integrity, and availability of enterprise systems and data. Key Responsibilities Security Infrastructure & Operations Oversee and maintain enterprise security systems, including firewalls, endpoint protection, encryption protocols, and intrusion detection/prevention systems (IDS/IPS). Perform regular vulnerability assessments, patch management, and penetration testing. Configure and monitor SIEM tools and other security monitoring platforms. Risk Management & Compliance Conduct internal risk assessments, security audits, and gap analyses. Support implementation of ISO 27001, NIST, and other relevant compliance frameworks. Evaluate third-party risks and review vendor contracts for data privacy and security clauses. Access Control & Data Protection Manage access policies and ensure role-based access control (RBAC) is consistently enforced. Safeguard sensitive data through appropriate use of encryption, multifactor authentication (MFA), and data loss prevention (DLP) tools. Investigate security incidents and ensure root cause analysis and remediation. Security Awareness & Incident Response Deliver employee training programs to promote security best practices across the organization. Lead incident response efforts, documenting events and implementing corrective actions to prevent recurrence. Stay informed about emerging threats, vulnerabilities, and industry trends. Qualifications Education: B.E. / B.Tech in IT, or B.Sc. / M.Sc. in Computer Science or equivalent Experience: 8 12 years of experience in information security, preferably in a technology or SaaS environment Technical Skills Proficiency in managing network security, endpoint protection, and encryption technologies. Experience with SIEM tools, vulnerability scanning platforms, and penetration testing. Familiarity with cybersecurity compliance frameworks (e.g., ISO 27001, NIST, GDPR). Ability to write and maintain security documentation and audit reports. Soft Skills Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Detail-oriented and capable of handling multiple priorities in a fast-paced environment. Qualification : B.Sc. / M.Sc. in Computer Science or equivalent

Senior Software Engineer Frontend (TypeScript) Location: Coimbatore, Tamil Nadu, India Job Type: Full-Time Company: Kovai.co Join a fast-growing B2B SaaS leader revolutionizing enterprise software. Kovai.co is a trailblazer in the B2B SaaS and enterprise software space. Headquartered in the UK with a strong development presence in India, we power over 2,500 global businesses with award-winning solutions like BizTalk360, Turbo360, and Document360. With a vision backed by innovation and profitability since day one, we are on an exciting journey toward reaching $30 million in annual revenue and we re just getting started. At Kovai.co, our culture is driven by passionate teams committed to customer success, technical excellence, and mutual growth. We're redefining enterprise technology come be a part of it. Role Overview: Senior Frontend Software Engineer (TypeScript + Angular) As a Senior Frontend Engineer, you will play a key role in building scalable, high-performance, and user-friendly web applications using TypeScript, Angular 16+, and modern frontend architecture. You ll collaborate with cross-functional teams to deliver seamless digital experiences to users around the world. Key Responsibilities: Design, develop, and deploy cutting-edge web applications using Angular and TypeScript. Create responsive, pixel-perfect UI components using advanced CSS and SCSS. Write clean, modular, and reusable code with a focus on maintainability and performance. Optimize frontend performance and page load speeds using best practices. Implement unit tests with Jest to ensure robust, testable code. Troubleshoot and resolve cross-browser compatibility issues. Work with Angular Universal for server-side rendering when required. Collaborate closely with UI/UX designers, backend engineers, and product teams. Utilize tools like sentry.io for monitoring frontend performance and tracking issues. Apply concepts from functional programming, DSA, and design patterns to frontend problems. Contribute to micro front-end architecture for enterprise applications. Ideal Candidate Profile: Bachelor's degree in Computer Science or related field. 3 5 years of experience in frontend development using TypeScript and JavaScript (ES6+). Hands-on experience with Angular 16+, and micro front-end frameworks. Proficient in advanced CSS, SCSS, and building component-based UIs. Deep understanding of browser rendering engines, Web APIs, and asynchronous programming. Experience with real-time collaborative tools and libraries such as y.js, ProseMirror, TipTap, or CodeMirror is a strong plus. Prior exposure to sentry.io or similar tools for logging and debugging. Strong problem-solving skills, critical thinking, and attention to detail. Excellent communication skills both written and verbal. Be part of a rapidly scaling global SaaS company. Work with passionate, talented individuals in a collaborative environment. Access to global opportunities and cutting-edge technologies. Competitive compensation and career growth. Equal Opportunity Employer Kovai.co is committed to building a diverse and inclusive workforce. We celebrate individuality and ensure equal employment opportunities regardless of race, gender, religion, or background. Apply Now If you're passionate about frontend engineering and eager to make a global impact, we d love to hear from you. Redefine the future of B2B SaaS with Kovai.co. Qualification : Bachelor's degree in Computer Science or related field.

Senior Sales Specialist Location: Coimbatore, Tamil Nadu Experience: 6+ Years (Must) Work Mode: Work From Office (WFO) Job Summary We are hiring experienced Enterprise Senior Sales Specialists in Coimbatore to focus on appointment setting and lead generation for the USA market. The ideal candidate will be responsible for proactive outreach, qualifying leads, and booking meetings with key decision-makers such as CXOs and founders. You will work closely with the US-based sales team to ensure a consistent pipeline of high-quality, qualified meetings. Key Responsibilities Outbound Prospecting & Lead Generation: Identify and engage potential clients through cold calls, emails, LinkedIn outreach, and other channels. Appointment Setting: Schedule meetings with CXOs, Founders, and decision-makers in funded startups, SMBs, and enterprises. Multi-Channel Outreach: Use tools like LinkedIn Sales Navigator, HubSpot, Apollo.io, and Seamless.ai for efficient prospecting. CRM Management: Track and manage leads, follow-ups, and appointment bookings using HubSpot or similar CRM platforms. Follow-Up & Relationship Building: Nurture prospects to improve conversion rates and strengthen client relationships. Collaboration: Work closely with USA sales and presales teams to align efforts with sales goals and target accounts. Performance Tracking: Maintain accurate outreach activity records and report on appointments scheduled. 6+ years of experience in B2B outbound sales, lead generation, or appointment setting. Proven success in booking qualified meetings within the USA market. Excellent verbal and written communication skills in English. Experience selling AI, Data, Cloud, or IT services is a plus. Hands-on proficiency with sales outreach tools such as LinkedIn Sales Navigator, HubSpot, Apollo.io, and Seamless.ai. Strong objection handling, lead qualification, and relationship-building skills. Self-motivated, target-driven, and able to work effectively in a fast-paced environment. Opportunity to work on high-impact sales campaigns targeting the USA market. Collaborative work environment with growth and learning opportunities. Use cutting-edge sales technology tools. Be part of a motivated, high-performing sales team. Apply Now If you have a passion for B2B sales and a proven track record in lead generation and appointment setting for the USA market, apply now to join us as a Senior Sales Specialist in Coimbatore!

Job Title: Senior Engineer Motor Design (Mechanical) Location: Coimbatore Function: E&E Motor Experience: 2 9 years Key Purpose Drive the development and mechanical design of induction motors and high-efficiency special electric machines, including PMSM (Permanent Magnet Synchronous Motor) and synchronous reluctance (Syn Rel) motors, ensuring robust performance, reliability, and compliance with industry standards. Educational Qualification & Experience Bachelor s or Master s degree in Mechanical Engineering 2 to 7 years of hands-on experience in the mechanical design of electric motors, specifically Induction motors, PMSM, or synchronous reluctance motors Strong familiarity with motor design principles and industry practices Key Responsibilities Lead mechanical design, prototyping, and validation of induction and special electric motors Manage engineering change processes related to motor design and ensure timely statutory approvals Understand Voice of Customer (VOC) inputs to formulate design strategies aligned with performance goals Perform structural, thermal, and rotor dynamic analyses to optimize mechanical and thermal motor performance in collaboration with the electrical engineering team Evaluate how mechanical stresses affect motor performance and balance design for optimal testing and durability Ensure designs meet applicable standards such as IEC, NEMA, including mounting, dimensions, noise, vibration, and ingress protection criteria Qualification : Bachelors or Masters degree in Mechanical Engineering

Job Title: Product Marketer B2B SaaS | Full-Time | Coimbatore, Tamil Nadu About Kovai.co Kovai.co is a fast-growing tech company delivering cutting-edge enterprise software and scalable SaaS solutions to over 2,500 businesses worldwide. With award-winning products like BizTalk360, Turbo360, and Document360, we are revolutionizing the way companies build, manage, and scale their digital operations. With a $30M revenue target in sight and a commitment to innovation, we re expanding our team with talented individuals who are ready to make an impact. "UK Headquarters. Indian Innovation. Global Impact." Role: Product Marketer Location: Coimbatore, Tamil Nadu Employment Type: Full-Time Industry: B2B SaaS, Enterprise Software As a Product Marketer at Kovai.co, you will be the voice of our products in the market. You ll work closely with product, sales, and marketing teams to craft compelling product messaging, drive demand, and support successful go-to-market strategies. Key Responsibilities Product Messaging & Positioning: Develop and refine messaging that differentiates Kovai.co s products in the competitive SaaS market. Sales Enablement: Equip sales and marketing teams with the tools and collateral they need to communicate product value effectively. Market & Competitive Research: Analyze industry trends, customer segments, and competitors to inform product positioning and marketing strategies. Demand Generation: Design and execute data-driven campaigns to drive awareness, traffic, and lead generation across digital channels. Content Creation: Create engaging and persuasive product-focused content including case studies, whitepapers, blogs, and presentations. Thought Leadership: Represent Kovai.co in the market as a product evangelist through webinars, social media, and public speaking opportunities. Go-to-Market Planning: Collaborate with product teams to plan and execute successful product launches and feature rollouts. Ideal Candidate Profile 3+ years in B2B product marketing, preferably in a SaaS or enterprise software environment. Proven experience with go-to-market (GTM) strategies, customer segmentation, and competitive analysis. Strong storytelling and content development skills with a portfolio of product marketing assets. Experience managing integrated marketing campaigns across webinars, trade shows, social media, and digital platforms. Excellent written and verbal communication skills in English. A data-driven mindset with the ability to derive actionable insights from metrics. Collaborative team player comfortable working across product, sales, and leadership teams. Work with a passionate, mission-driven team transforming global B2B markets Collaborate with international teams on impactful SaaS products Competitive compensation, growth opportunities, and a vibrant work culture Opportunity to lead in a high-growth, profitable tech company Equal Opportunity Employer Kovai.co is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment where everyone can thrive. If you're excited to take your product marketing career to the next level, apply now and become part of a team that's redefining technology and innovation.

Job Title: Senior Paid Campaign Specialist B2B SaaS | Full-Time | Coimbatore, Tamil Nadu About Kovai.co At Kovai.co, we build enterprise-grade software and innovative SaaS solutions that empower over 2,500 businesses worldwide. Our product suite includes: BizTalk360 Advanced operations and monitoring for Microsoft BizTalk Server Turbo360 Azure service monitoring and governance Document360 AI-powered knowledge base software for modern teams We re on track to achieve $30 million in annual revenue, with a mission to transform how companies manage, scale, and optimize their operations through powerful software solutions. UK Headquarters. Indian Innovation. Global Impact. Role: Senior Paid Campaign Specialist Location: Coimbatore, Tamil Nadu Employment Type: Full-Time Industry: B2B SaaS, Digital Marketing, AdTech As a Senior Paid Campaign Specialist, you will play a pivotal role in managing and optimizing high-performance digital advertising campaigns across paid search, social media, programmatic, and mobile networks. You ll work closely with product and marketing teams to generate quality leads, increase brand awareness, and improve ROI across platforms. Key Responsibilities Paid Search Campaigns: Plan, execute, and optimize Google Ads campaigns including Search, Display, YouTube, and Remarketing. Paid Social Campaigns: Manage paid media on Facebook, Instagram, LinkedIn, Twitter, and mobile networks. Ad Copywriting: Craft compelling ad creatives and messaging tailored for each platform and audience. Analytics & Optimization: Use tools like Google Analytics, Google Search Console, and AdWords Editor to track performance and optimize campaigns for higher CTR and lower CPA. Reporting & Insights: Generate detailed campaign performance reports; analyze data to optimize budgets and improve ROI. Email Marketing: Plan and execute targeted email campaigns, track performance, and continuously refine strategy. Display & Native Advertising: Hands-on experience managing programmatic display and native advertising campaigns. Large-Scale Campaigns: Experience managing high-budget, high-volume ad campaigns, preferably in an agency or global B2B SaaS environment. Qualifications & Experience 3 6 years of hands-on experience in digital performance marketing Proven success in managing Google Ads, Facebook Ads, LinkedIn Ads, and email marketing campaigns Strong knowledge of digital marketing tools like AdWords Editor, Google Analytics, Adobe Omniture, and marketing automation platforms Solid understanding of PPC strategies, campaign structuring, A/B testing, and conversion tracking Ability to create high-impact, performance-focused ad creatives and copy Excellent analytical skills with a data-driven mindset and strong attention to detail Agency background or experience handling large-scale, multi-channel digital campaigns is a plus Join a rapidly growing, product-led SaaS company with a global footprint Collaborate with a passionate team focused on innovation and impact Work on award-winning software used by thousands of enterprises worldwide Competitive compensation, learning opportunities, and a dynamic work environment Equal Opportunity Employer Kovai.co is committed to fostering an inclusive, diverse, and equitable workplace. We believe in building a team where everyone feels valued and empowered to grow. If you re passionate about paid media and want to help scale global SaaS products through high-performance campaigns, apply now! We d love to speak with you.

Job Title: Manager Product Management Department: Product Management Location: Coimbatore Experience: 8-14 Years Qualification: B.E Mechanical, Mining Engineering Number of Positions: 1 Job Description: We are looking for an experienced Manager Product Management to lead and implement business development initiatives for our crushing and screening business. The ideal candidate will have a deep understanding of market requirements, customer needs, and technical product solutions, and will work closely with various internal stakeholders, including Business Development, Engineering, and Spares teams. This role focuses on driving product development, enhancing market positioning, and ensuring the successful launch of new products. Key Responsibilities: Business Development: Develop and implement business strategies in alignment with the company s overall business goals, focusing on the crushing and screening market. Customer Engagement: Engage with customers to solve queries, understand their needs, and provide effective technical solutions. Product Development: Collaborate with the Engineering team to define product requirements, specifications, and roadmaps based on market demands and customer feedback. Product Lifecycle Support: Support the Engineering team throughout the product development lifecycle, from ideation and concept development to prototyping, testing, and final release. Market Positioning & Strategy: Develop strategies to enhance the product s value proposition, positioning, and differentiation in the market. Work with Engineering and the Head of Spares & Product Management to drive these initiatives. Product Documentation & Sales Support: Create and update technical documentation, USPs, and literature to support training. Provide product insights and support to the Sales & BD teams. New Product Launch: Co-develop plans for new product launches with cross-functional teams, ensuring the timely delivery and quality of new products. Market & Competitor Analysis: Conduct in-depth market and competitor analysis to identify trends, competitor pricing, and opportunities for product differentiation. Industry Standards & Technology Insights: Stay updated on industry standards, regulations, and emerging technologies related to crushing and screening equipment. Provide proactive insights to management. Stakeholder Relationship Management: Build and maintain strong relationships with key stakeholders and customers to foster profitable business partnerships. Performance Analysis & Optimization: Monitor product performance metrics and quality, identify areas for improvement, and ensure customer satisfaction and sales revenue growth. Skills & Competencies: Proven Experience: Significant experience as a Product Manager or in a similar role within the crushing, screening, and washing equipment manufacturing industry. Technical Expertise: Strong technical knowledge of crushing, screening, and washing equipment, including design, functionality, and applications. Analytical Skills: Strong analytical and project management skills with a proven ability to analyze market trends, customer needs, and competitive landscapes. Travel Willingness: Willingness to travel for customer visits, market studies, trade shows, and industry events. Leadership & Collaboration: Excellent collaboration and communication skills to work cross-functionally with various teams. Impactful Role: Opportunity to lead product management initiatives for a key business segment. Career Growth: Be part of a growing team with significant impact on business and product strategy. Competitive Compensation: Attractive salary and benefits with opportunities for professional development. This position offers a great opportunity for someone with the right technical background and leadership experience to make a significant impact on our product portfolio and market strategy. Qualification : B.E Mechanical, Mining Engineering

Job Title: Digital Marketing Specialist Qualification: Any degree Experience: Minimum 3 years Work Location: Coimbatore Job Responsibilities: Conduct research on products, services, and current strategies to uncover new digital opportunities. Develop comprehensive digital marketing strategies and set key performance indicators (KPIs) to achieve business goals. Perform market analysis to understand customer behavior and design effective buyer personas. Analyze web traffic metrics and propose strategies to enhance the online presence. Create, manage, and optimize SEO/SEM, Facebook, Instagram, Display, and Email marketing campaigns to meet business objectives. Implement and monitor performance tracking methods to evaluate campaign effectiveness. Set up and manage conversion tracking using tools like Google Tag Manager, Facebook Pixel, Google Analytics, Hotjar, and others. Build and maintain strong client relationships through regular performance reporting and meetings. Optimize campaign strategies and advertising budgets across various digital channels to meet business goals. Required Skills: Proven experience (minimum 4 years) as a Digital Marketing Strategist or in a similar role. Demonstrable expertise in SEO/SEM, Facebook, Display, and CRM software. Experience in implementing and optimizing Google Ads, Facebook, Instagram, and Native Ads campaigns. Solid understanding of performance analytics tools such as Google Analytics, Hotjar, etc. Hands-on experience with online marketing tools and best practices. Excellent verbal and written communication skills. Strong analytical mindset and project management capabilities. Experience in client communication, with the ability to manage status meetings effectively. Qualification : Any degree

Senior HR Executive Location: Coimbatore, Tamil Nadu Experience: 4+ Years About Winfomi Winfomi is a dynamic and rapidly growing Salesforce consulting firm, committed to delivering innovative solutions and exceptional customer satisfaction. With over three years in the industry, we empower businesses to unlock the full potential of the Salesforce platform through dedicated expertise and collaborative teamwork. Job Summary We are looking for a proactive and experienced Senior HR Executive to join our HR team in a fast-paced IT services/startup environment. This role involves managing HR operations, recruitment, payroll, and statutory compliance. We encourage female candidates to apply as part of our gender diversity initiative. Key Responsibilities HR Operations Manage the full employee lifecycle from onboarding to offboarding. Maintain accurate employee records in HRMS/HRIS systems. Address employee queries and support HR policy enforcement. Drive employee engagement and foster a positive workplace culture. Recruitment & Talent Acquisition Lead end-to-end recruitment: sourcing, screening, interviewing, offering, and onboarding. Collaborate with department heads to meet hiring needs. Use job boards, LinkedIn, referrals, and other sourcing platforms effectively. Maintain recruitment dashboards and hiring reports. Payroll & Compensation Process monthly payroll accurately and timely. Maintain leave, attendance, and salary records. Handle full and final settlements and coordinate with Finance. Ensure correct application of statutory deductions (PF, ESI, PT). Statutory Compliance Ensure adherence to labor laws and HR regulations. Stay updated on labor law changes relevant to the IT sector. Required Skills & Qualifications Master s degree in HR, Business Administration, or a related field. Minimum 4 years of HR experience in IT services or startup environments. Strong knowledge of payroll, PF, ESI, and statutory compliance. Proficient in Excel and HRMS platforms. Excellent verbal and written communication skills. Ability to work independently and thrive in a dynamic environment. Preferred Female candidates encouraged to apply to support gender diversity goals. Experience in HR for fast-growing technology or IT service companies. Join Winfomi and be part of a vibrant team shaping the future of Salesforce consulting. Apply today! Qualification : Masters degree in HR, Business Administration, or a related field.

Digital Marketing Executive Location: Coimbatore, Tamil Nadu Experience: 2+ Years About Winfomi Winfomi is a dynamic and rapidly growing Salesforce consulting firm with a strong track record of delivering innovative solutions. With three years of industry experience, we pride ourselves on our commitment to excellence and customer satisfaction. Our team is passionate about helping businesses maximize the power of the Salesforce platform. Job Summary We are seeking a motivated Digital Marketing Executive to lead and execute Winfomi s digital marketing strategy. This role will focus on boosting brand awareness, engagement, lead generation, and customer retention across multiple channels including social media, email marketing, SEO, and paid advertising. You will work closely with cross-functional teams to ensure effective implementation and optimization of marketing campaigns. Key Responsibilities SEO & Content Strategy Conduct competitor analysis, backlink research, and develop content strategies to improve online visibility. Implement on-page and off-page SEO tactics including keyword optimization and link building. Monitor SEO metrics, adapt strategies based on data and industry trends. Email Marketing Plan and execute targeted email campaigns with personalized content. Segment audiences to boost engagement and conversion rates. Track and optimize email campaign performance. Social Media Management Create and implement social media strategies for platforms like LinkedIn, Facebook, Instagram, and Twitter. Manage content creation and scheduling in collaboration with designers and video editors. Grow Winfomi s LinkedIn network and generate engagement using LinkedIn Sales Navigator. Local SEO Optimize local search presence via Google Business Profile and directory management. Ensure consistent NAP (Name, Address, Phone) details and incorporate local keywords. Paid Advertising Plan, manage, and optimize Google and Meta ad campaigns to achieve marketing goals. Coordinate paid advertising with overall marketing strategies for maximum ROI. Collaboration & Project Management Work with development teams on website feature testing and quality control. Collaborate with content creators to ensure brand consistency. Manage timelines and deliverables for marketing projects. Lead Generation & Conversion Tracking Utilize LinkedIn and other channels to generate and nurture leads. Analyze campaign effectiveness and recommend improvements. Qualifications 2+ years of proven experience in digital marketing, with strengths in social media management, email marketing, SEO, and paid ads. Bachelor s degree in Marketing, Business, or related field (or equivalent experience). Strong understanding of B2B marketing, especially in software/technology sectors. Proficiency in LinkedIn Sales Navigator, Google Analytics, Google Ads, Meta Ads, and SEO tools like Ahrefs, SEMrush, or Moz. Excellent analytical, written, and verbal communication skills. Key Attributes Strategic thinker with ability to innovate and align strategies with company goals. Data-driven and detail-oriented with a focus on campaign optimization. Collaborative team player who works efficiently across departments. Results-oriented with a commitment to meeting deadlines and exceeding targets. Join Winfomi and play a vital role in driving our digital growth and brand presence! Qualification : Bachelors degree in Marketing, Business, or related field (or equivalent experience).

Junior Finance Executive Location: Coimbatore, Tamil Nadu Experience: 1+ Year (Freshers with internship experience are welcome) About Winfomi Winfomi is a dynamic and rapidly growing Salesforce consulting firm with a proven track record of delivering innovative solutions to our clients. With three years of industry experience, we are committed to operational excellence, exceptional customer service, and helping businesses unlock the full potential of the Salesforce platform. Role Overview We are looking for a detail-oriented Junior Finance Executive to support our financial operations and client coordination efforts. The ideal candidate will have a postgraduate degree in Finance and an eagerness to develop skills in financial reporting, auditing, taxation, and client communication. Key Responsibilities Maintain financial records, manage transactions, and perform reconciliations. Assist in preparing financial statements, invoices, and reports. Conduct bank reconciliations and oversee accounts payable/receivable. Collaborate with auditors to ensure compliance with financial regulations. Follow up with clients regarding financial transactions and documentation. Support budgeting, financial planning, and cash flow management activities. Ensure timely GST, TDS, and other tax filings in compliance with statutory requirements. Utilize financial software tools such as Tally and Zoho for bookkeeping and reporting. Qualifications & Experience Postgraduate degree in Finance/Accounts (M.Com, MBA Finance, PGDM Finance, CA Inter, or equivalent). Freshers are welcome; internship experience is advantageous. Skills & Competencies Solid knowledge of accounting principles, auditing, and financial management. Proficiency in MS Excel, Tally, Zoho, or similar financial software. Strong analytical and problem-solving abilities. Excellent communication and professional client management skills. Join Winfomi to gain valuable experience in finance within a growing technology services firm! Qualification : Postgraduate degree in Finance/Accounts (M.Com, MBA Finance, PGDM Finance, CA Inter, or equivalent).

Job Title: Engineer OSP Fabrication Department: Vendor Development Job Location: Coimbatore Experience: 4-6 Years Qualification: B.E/DIP in Mechanical Number of Positions: 1 Job Description: We are seeking a highly skilled Engineer OSP Fabrication to join our Vendor Development team. This role focuses on improving vendor performance, ensuring high-quality standards, and optimizing cost efficiency in fabrication processes. You will be responsible for managing suppliers, addressing production challenges, and ensuring that all customer-specific requirements are met. Key Responsibilities: Improving Vendor Performance: Work closely with vendors to enhance their capabilities in design, product development, costing, quality, and logistics. Managing Supplier Quality: Oversee the quality control process from prototype production to commercial manufacturing, ensuring vendors meet the required standards. Supporting Production Issues: Troubleshoot and support issues related to current production to minimize disruptions. Developing New Suppliers: Identify and develop new suppliers to reduce costs and increase production capacity while maintaining high-quality standards. Auditing Suppliers: Perform audits of suppliers to ensure compliance with internal processes and quality benchmarks. Managing Customer-Specific Requirements: Handle customer-specific requirements by working closely with stakeholders to meet exact specifications. Costing: Prepare cost calculations based on drawings, ensuring cost efficiency, and securing approval from management for proposed solutions. Skills & Qualifications: Experience: Minimum 4 years of experience in vendor development, fabrication, and cost working in a manufacturing environment. Technical Proficiency: Strong understanding of fabrication processes, quality management, and cost control. Stakeholder Management: Ability to effectively influence and collaborate with various stakeholders to drive project success. Communication Skills: Strong verbal and written communication skills with the ability to present technical information clearly. Analytical Skills: Ability to analyze data, identify issues, and propose improvements that align with business objectives. Proficiency with Numbers: Comfortable working with cost data and financial analysis to make informed decisions. Education & Experience: Educational Qualification: B.E/DIP in Mechanical Engineering (or equivalent). Experience: 4-6 years of relevant experience in vendor development, fabrication, and costing. What s in It for You: Opportunity to contribute to high-impact projects in a collaborative and dynamic work environment. Work with industry-leading suppliers and partners. Competitive salary and benefits. Qualification : B.E/DIP in Mechanical Engineering (or equivalent).

Role Overview: We are seeking a highly motivated and energetic individual to join our sales and market research team. This role involves gathering and analyzing competitor data, identifying market trends, and providing valuable insights to support our sales efforts. The ideal candidate will be passionate about market research, have a strong sales orientation, and be eager to grow in a dynamic environment. Key Responsibilities: Competitor and Market Analysis: Collect and consolidate data on competitors and the marketplace, translating it into actionable items, reports, and presentations. Provide competitive analysis on various companies market offerings, pricing, sales models, and operations. Customer Research: Understand business objectives and design surveys to gather prospective customers' preferences and needs. Conduct SWOT analysis to assess market opportunities and threats. Data Compilation and Analysis: Use both modern and traditional methods to compile and analyze data. Ensure accuracy and reliability of collected data. Interpret data and make actionable recommendations based on insights. Reporting and Documentation: Compile research findings and store them in databases for future reference. Create detailed reports and presentations to share with key stakeholders. Market Trends and Best Practices: Stay informed on market trends and competitor research. Implement best practices for market research to support strategic decision-making. Program Evaluation: Evaluate program methodology and key data to ensure releases are accurate and aligned with business objectives. Eligibility / Job Requirements: Educational Qualifications: B.Tech / B.E. / Diploma in Mechanical, Mechatronics, Electrical Engineering or any graduate with relevant experience in market research or sales. Experience: Minimum of 1 year of sales experience (preferably in software selling or the mechanical industry, with knowledge of CAD software). Skills & Attributes: Strong English proficiency for effective communication and reporting. Highly self-motivated with an initiative-taking attitude. Passionate about customer engagement and sales, with strong persuasive abilities. Energetic, after-sales oriented, and goal-driven. Ability to plan and manage sales schedules effectively to meet targets. Additional Requirements: Must own a two-wheeler. Knowledge of additional local languages is a plus. Enthusiastic, young, and eager to pursue sales as a long-term career. This role offers an exciting opportunity to contribute to a growing company while developing skills in market research and sales. If you're passionate about data-driven decision-making and have a keen interest in the mechanical industry, we encourage you to apply. Qualification : B.Tech / B.E. / Diploma in Mechanical, Mechatronics, Electrical Engineering or any graduate with relevant experience in market research or sales.